Field Technician jobs at SGS

Kelly is hiring an IT Desktop Support Technician for a 12 - month Contract role with one of our prestigious clients based out in 2226 Haynesville Highway, El Dorado, AR, 71731. Job Title: IT Desktop Support Technician Employment Type: 12-month contract Pay rate: $22/hr. JOB DESCRIPTION: Desktop Support functions to include: Laptop/PC imaging & setup Deliver new laptops/PCs to users setup/transfer data & connect to M365 cloud services Software configuration/installations Work Incident/Request tickets using Service Now platform Printer troubleshooting Windows 11 support with M365 application suite Basic wi-fi/network troubleshooting skills Stockroom inventory of hardware assets & managing those assets Excellent customer service skills with a focus on delivering a best-in-class user experience Experience working in a manufacturing environment is a plus Fast-paced so must be able to manage time well and stay organized Great communication skills and have the ability to respond/deliver on new dynamic tasks (priorities can change quickly) Candidate must have reliable transportation to drive between the (3) sites in El Dorado (below are the 3 site addresses) 2226 Haynesville Highway 324 Southfield Cutoff HWY 167 5821 Shuler Road Preferrable Hours are any 8-hour shift between 7am-5pm local time (30-minute lunch) If you believe you are a good fit for this opportunity, please submit your application through the job posting link. We also encourage you to share references if you have them.

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-4 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-4 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

As a Field IT Engineer for CIA, you will be primarily responsible for the installation, operation, and maintenance of computer, network and telecommunications systems in the Agency's data centers worldwide. As well, Field IT Engineers provide supporting roles to the installation, operation, and maintenance of AC power distribution grids. Field IT Engineers will directly participate in the full project life cycle completing tasks such as surveys, planning initial installs or upgrades, modifying and configuring systems, and documenting communications systems for the associated infrastructure for a variety of environments around the world. Systems supported by Field IT Engineers include: LAN/WAN technology, terrestrial and RF communications platforms (to include satellite, VHF/UHF, and microwave systems), uninterruptible power supplies (UPS), cryptographic equipment, category 5/6 ethernet and fiber optics connectivity infrastructure. The capacity and commitment to serve globally is essential. Field IT Engineers typically work overseas in a temporary travel status up to 50% of the time. Some assignments may be in difficult, harsh, and challenging environments. Opportunities to live and work overseas are also available, and most Field IT Engineers live abroad at some point in their careers. Field IT Engineers receive benefits and allowances for travel that positively impact their overall compensation.

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-3 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

DHA - Deskside Technician- Tier 2 Clearance: Active DOD Public Trust Status: Non-exempt Responsibilities: Daily client interface. Representing IntelliDyne and its interests in all client engagements. Addressing and correcting any hardware, software or connection issue Supporting Desktop and Laptop users and solves problems with Microsoft, Adobe, Roxio and other deployed software. Resolving problems through customer education, training and direct assistance. Ensuring backup, recover and data restoration from workstations for customers during upgrades or when a problem with the system is diagnosed. Responding and correcting formatting for printing and all other peripheral issues as they arise. Providing phone and in-person support to users for various systems, including e-mail, LAN/WAN, user account administration, active directory, standard desktop images and applications, COTS and GOTS applications. Serving as the initial point of contact for troubleshooting all IT related problems, including hardware/software, passwords, and printer problems. Qualifications: DOD 8570 IAT Level ll, or lll certification required: example Security+ CE. Bachelor's Degree and 4 years technical support experience or a HS degree and 8 years technical support experience. Minimum of 4 years of enterprise experience in commercial or government environment. Must have an active DOD Public Trust or higher. Familiar with all standard MS Office software systems and MS Project. Possess knowledge of workstation administration and management including imaging. Basic network support experience to include account administration in active directory environment. Excellent analytical, oral and written communication, presentation, and problem-solving skills Ability to gain internal support and to operate independently without supervision. Must have the ability to establish a solid working relationship with customers, technical staff, managers and peers. Preferred: • ITIL Foundations v4 desired. • Knowledge of Remedy, ServiceNow or other trouble ticket software. About Us IntelliDyne, LLC empowers government organizations through the delivery of quality, mission-aligned services and innovative, people-first IT solutions. IntelliDyne has earned the designation of a Top Workplace by providing an inclusive and supportive environment where employees have a voice and are challenged to provide innovative solutions to our clients of national, state, and local importance. Our Benefits • Inclusive and supportive work environment • Competitive compensation package • Professional growth through annual subsidy for trainings, certifications, professional memberships as well as mentorships and job shadowing • Medical, dental, vision, 401(K) with company match • Flexible Paid Time Off Program, 11 holidays, paid parental leave, military leave, and government shutdown leave • Rewards and recognition through peer awards, service year awards, spot bonuses, and annual company awards • Wellness and mental health benefits • Commuter benefits • Flexible work options Our Commitment to Diversity and Inclusion We are committed to honoring diversity, equity, inclusion and accessibility in our hiring practices. IntelliDyne is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please contact **************************** or ************.

DHA - Deskside Technician- Tier 2 Clearance: Active DOD Public Trust Status: Non-exempt Responsibilities: * Daily client interface. * Representing IntelliDyne and its interests in all client engagements. * Addressing and correcting any hardware, software or connection issue * Supporting Desktop and Laptop users and solves problems with Microsoft, Adobe, Roxio and other deployed software. * Resolving problems through customer education, training and direct assistance. * Ensuring backup, recover and data restoration from workstations for customers during upgrades or when a problem with the system is diagnosed. * Responding and correcting formatting for printing and all other peripheral issues as they arise. * Providing phone and in-person support to users for various systems, including e-mail, LAN/WAN, user account administration, active directory, standard desktop images and applications, COTS and GOTS applications. * Serving as the initial point of contact for troubleshooting all IT related problems, including hardware/software, passwords, and printer problems. Qualifications: * DOD 8570 IAT Level ll, or lll certification required: example Security+ CE. * Bachelor's Degree and 4 years technical support experience or a HS degree and 8 years technical support experience. * Minimum of 4 years of enterprise experience in commercial or government environment. * Must have an active DOD Public Trust or higher. * Familiar with all standard MS Office software systems and MS Project. * Possess knowledge of workstation administration and management including imaging. * Basic network support experience to include account administration in active directory environment. * Excellent analytical, oral and written communication, presentation, and problem-solving skills * Ability to gain internal support and to operate independently without supervision. * Must have the ability to establish a solid working relationship with customers, technical staff, managers and peers. Preferred: * ITIL Foundations v4 desired. * Knowledge of Remedy, ServiceNow or other trouble ticket software. About Us IntelliDyne, LLC empowers government organizations through the delivery of quality, mission-aligned services and innovative, people-first IT solutions. IntelliDyne has earned the designation of a Top Workplace by providing an inclusive and supportive environment where employees have a voice and are challenged to provide innovative solutions to our clients of national, state, and local importance. Our Benefits * Inclusive and supportive work environment * Competitive compensation package * Professional growth through annual subsidy for trainings, certifications, professional memberships as well as mentorships and job shadowing * Medical, dental, vision, 401(K) with company match * Flexible Paid Time Off Program, 11 holidays, paid parental leave, military leave, and government shutdown leave * Rewards and recognition through peer awards, service year awards, spot bonuses, and annual company awards * Wellness and mental health benefits * Commuter benefits * Flexible work options Our Commitment to Diversity and Inclusion We are committed to honoring diversity, equity, inclusion and accessibility in our hiring practices. IntelliDyne is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please contact **************************** or ************.

Job Description Play a key role in building the company that's disrupting traditional internet service delivery. Sail Internet creates internet choice where the big names dominate and brings high-speed service where competitors won't. With fiber at the core of everything we do, Sail bridges the gap from where the fiber ends to where people live and work using a new generation of fixed wireless technology. We deliver high speed internet to businesses, single-family homes, and multi-unit complexes in the San Francisco Bay area. Sail Internet is led by co-founders and internet access experts Kevin Fisher, PhD, Stanford University, former Engineering VP at 2Wire, and George Ginis, PhD, also from Stanford and ASSIA. Sail Internet's investors include Newlight Partners, Ulu Ventures and Engineering Capital. Currently we seek candidates for the position described here: Job Title: Residential Field Installation Technician Job Type: Full-time Job Overview The primary responsibilities for the Installation Technician include performing site surveys at residential and business rooftops to determine service availability and installing the equipment and cabling both on the rooftop and in the buildings. This includes configuring radios, antennas, and routers. This position also requires working at hub relays to perform service, maintenance, and installation of equipment. The Installation Technician is the face of the company with our customers and providing great customer experiences differentiates Sail from the competition. This is an outside field position that involves a lot of communication with customers, support staff, and company engineers for successful site surveys, installations, and maintenance of fixed-wireless technologies. Our ideal Installation Technician understands that every interaction with a customer is an opportunity to make a positive difference by providing an exceptional experience. S/he works well in a field environment, has detail-oriented installation skills and the ability and willingness to handle customer interaction in a professional and courteous manner at all times. S/he must possess a high level of accuracy and attention to detail, a positive attitude and willingness to learn our systems, as well as stellar technical and installation skills. Responsibilities and Duties Independently perform rooftop surveys and complete field installations of fixed-wireless radios Ability to comfortably, safely and effectively work at elevated heights up to 45 feet by climbing up a 40 ft. ladder (3-story buildings) Install various types of roof mounts, including tripods and non-penetrating roof mounts Installation and termination of standard Ethernet and Power over Ethernet cabling and conduit and related equipment (run and terminate cables, including Cat6, power, and fiber) Broadband wireless installations and repairs Working with small power tools (drills, tree trimmers, etc) Mount and aim microwave radios Respond to service calls and perform high-level troubleshooting for wireless radios, and physical hardware/cabling issues Professional and effective communication skills with customers and internal employees for installing fixed wireless internet or service calls Able to work safely from a ladder rated for maximum working load of 300 lbs including all tools and equipment Comfortable working in crawlspaces and attics Comfortable working outdoors in all types of weather throughout the year Driving to customer locations over a 50-mile radius Updating and maintaining accurate customer records, pictures and logs Must be able to move or lift up to 75 pounds on a regular basis Professional and courteous behavior at all times Other duties as assigned Qualifications High School Diploma or GED required Possess a valid driver's license and good driving record Minimum of 2-years field installation/service experience Dependable and reliable Strong customer service skills and people oriented Professional communication skills Self-motivated, detail-oriented, and organized Basic computer skills and comfortable operating electronic devices Understanding of electronics, computers and routers with a mechanical aptitude and troubleshooting skills Availability for a flexible work schedule as needed Effectively work on jobs independently with minimum supervision Accomplish multiple tasks where only limited standardization exists Knowledge and experience with construction techniques, networks and telecommunication issues Effective English communication, interpersonal, and organizational skills. Proficient in the operation of a cell phone, laptop, and related applications such as email clients, and web browsers Ability to safely climb and descend 40 ft. ladders Must comply with OSHA and other safety-related weight limit requirements for ladders and bucket trucks At least 18 years of age and eligibility to work in the United States Powered by JazzHR rha TShfOjB

The Travelling Installation Technician Level 4 will be required to perform all intermediate and advanced installation work activities. The Installation Technician Level 4 should have a clear understanding of all Installation and Quality Standards. Duties and Responsibilities: ? Work with minimum supervision and be certified in Skill levels 1, 2 and 3. ? Input job status, issues and requests and all-expense-related information into the Project Management platform. ? Reconcile materials for sales order using web-based inventory control forms. ? Understand the scope of work and customer expectations as well as the profitability objectives and timeframes. ? Control all on-site aspects of the job and work closely with the Installation Supervisor or Project Manager to ensure customer satisfaction. ? Understand the scope of work of the job as well as the efficiency expectations given by the Installation Supervisor or Project Manager. ? Interface directly with the Installation Supervisor or Project Manager and Engineering Department to resolve any order issues. Correct job specifications, drawings, documentation and record all changes in the Project Management platform. ? Maintain tools assigned to the job as well as monitor tool calibration requirements. ? Perform hardware testing, such as power verification, device provisioning and system tests. ? Responsible for all work meeting all customer standards. ? Meet or exceed customer and internal documented acceptable levels of quality. Credentials and Experience: ? Requires minimum of 5 years of Data Center/PoP/CO installation experience. Knowledge, Skills and Abilities: ? Lead Installation Technician should have minimum 5 years Data Center/PoP/CO installation experience. ? Should possess a good mechanical aptitude. ? Should possess a good knowledge of basic power tools. ? Should have the ability to adapt to various work environments. ? Should have good knowledge of optical routing equipment installations. ? Should have good knowledge of fiber optic cable installation & testing practices. ? Should have good knowledge of AC/DC power. ? Should have good knowledge of infrastructure installation work (equipment racks, cable racks and fiber duct etc.) Special Requirements ?Due to the nature of our Customers' requirements, work schedules and hours of operation are dynamic. The LeadTechnician must be able to adjust to varying work schedules which may include all work shifts. ?Travel up to 100%. Installers may be expected to travel periodically to work locations outside of commutable area. Physical Demands: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ?The employee will be required to use his/her hands 50% of the time to type, write, and handle paperwork. ?The employee will be required to climb and work off of ladders. ?The employee will be required to work under raised floors. ?The employee will be required to cut and drill metal and concrete. ?The employee must be able to distinguish between different colors. ?The employee will be possibly riding in a company vehicle to and from customer sites, sitting at a desk 10% of the time with walking between offices and other work areas from time to time and working in tight spaces that include computer network infrastructure. ?The employee may, from time to time, be required to lift weight (i.e., paper boxes and installation materials) up to50 pounds. ?Close vision (clear vision at 20 inches or less) is generally required, as the employee will be working at a computer, working with files & paperwork, working with tools and working on specialized computer & networking devices. Work Environment: ?The work environment can consist of a customer data center, central office, warehouse, computer networking or office network setting.

The Level 3 Traveling Installer will be required to perform all intermediate and advanced installation work activities. The Level 3 installer will report directly to an Installation Technician Level 4 or above around these activities. The Installer should have a clear understanding of Installation and Quality Standards set forth by CBMA and CBMA's customers. Duties and Responsibilities: Work with minimum supervision and be certified in Skill levels 1 and 2 - up to and including the following work operations: LEVEL 1 Assemble, Erect, mount and align Common Central Office or Data Center hardware Run and secure cable and perform basic wiring functions. This shall include, copper, fiber optic and coaxial cabling. Prepare cabling for termination to various pieces of telephony hardware Prepare and connect coaxial and fiber optic type cabling During removal operations perform cable verification and cable mining operations Mount and label a wide variety of telecommunication units, terminal blocks, and interconnect panels. LEVEL 2 Perform basic power operations such as mounting relay rack or cabinet fuse panels and perform the termination of power feeders. This also includes the running and termination of local power leads from fuse panels to various units within a relay rack or cabinet. Interpret job specifications, floor plans, equipment and wiring drawings Perform complex wiring operations Perform basic installation testing, such as power verification, continuity, Cat5/6 testing and fiber optic loss testing. Prepare, connect and test coaxial and fiber optic cabling Interpret, lay out and analyze job Method of Procedures, job specifications, floor plans, equipment and wiring documentation Interface with Job Supervisor/Project Manager and Engineering to resolve any order issues. Correct on site job specifications, drawings, documentation. In-Charge, lead and provide work assignments for Level 1 and 2 installers. Perform installation testing, such as power verification, hardware provisioning and system tests. . During removal, operations perform cable verification and cable mining operations. Meet Network Equipment Installation/Quality Standards as prescribed by CBMA and Customer requirements Knowledge, Skills and Abilities: Level 3 installer should have minimum 4-6 years experience as a Level 2 installer. Should possess a good mechanical aptitude Should possess a good knowledge of basic power tools Should have the ability to adapt to various work environments Solid grasp of basic electrical theory Proficiency in Word, Excel, PowerPoint, and the Internet Must have clean driving and criminal records and successfully pass a drug test Test equipment, tools and materials used in construction, installation, troubleshooting, maintenance and repair of telecommunications systems and equipment.