Senior Sales Executive
Key account manager job at SGS
SGS is the global leader and innovator in inspection, verification, testing and certification services. Founded in 1878, SGS is recognized as the global benchmark in quality and integrity. With over 97,000 employees in 130 countries and operating a network of more than 2,400 offices and laboratories, we provide services to almost every industry by assuring quality and safety of products and services.
Trusted all over the world, SGS is a market leader because we put 100% passion, pride and innovation into everything we do. We encourage new ideas. We welcome people who challenge the way we do things. And we will be 100% committed to helping you reach your full potential.
POSITION SUMMARY
The Sales Executive, CRS is responsible for both global and domestic sales of all SGS services applicable to assigned channels, including but not limited to testing, inspection, and audits.
JOB FUNCTIONS
Responsible for generating and closing leads and opportunities within a strategic business units (SBUs) for global and domestic accounts, in accordance to SGS CRS sales strategies and individual targets.
Builds and maintains an effective and professional relationships and close cooperation with key internal customers and support teams, including client services, global sales, technical and operations.
Executes sales and offers solutions to Canada-based customers for domestic opportunities within channels described in primary responsibilities above.
Visits potential customers to prospect for new business.
Develop close working relationships with SGS affiliates to fully present SGS capabilities and close sales.
Develops and issues quotations and proposals, negotiates fees, terms and conditions as necessary.
Secures appropriate legal documents for client relationship, including non-disclosure agreements, service agreements, and statements of work.
Works to fully qualify all opportunities for sales to accounts in assigned channels.
Develops close cooperation with client's service team to insure ease and transparency of client information and requirements.
Develops sales and marketing plans with sales manager to ensure the achievement of targets.
Remain engaged with clients on various social media and promote SGS services and events on Social Media.
Attends industry and trade show events for lead generation and prospecting.
Performs key sales administrative functions: prepares call reports, pre- and post- tradeshow reports, sales reports, maintenance of all data in Customer Platform SharePoint site, and other reports/presentations as may be required by management.
Works closely with the business unit managers when responding to a request for proposal (RFP) to inform them of market conditions, pricing issues and the current competition on the program.
Makes presentations to various groups within the customer's organization when needed.
Acts as the lead person on preparing the written proposal in response to customer's RFP, coordinates all information from the different disciplines and arranges the formal response.
Maintains knowledge of the SGS Group network and services.
Actively promotes the image, capability and integrity of SGS to the account.
At all times, adopts a safe behavior by exercising applicable health and safety rules and regulations of SGS employees and clients, in line with SGS policies and procedures.
At all times, complies with SGS Code of Integrity and Professional Conduct.
Adheres to internal standards, policies and procedures.
Performs other duties as assigned.
Qualifications
EDUCATION AND EXPERIENCE
Bachelor's degree or equivalent educational background in Analytical Sciences, Engineering, Business, or related field AND
4-7 years demonstrated sales success in professional services industry, including
2 years of experience in the industry for the relevant business unit (HL or SL),
KNOWLEDGE / SKILLS / ABILITIES
Language Skills: English, Advanced required, Other language skills (French, Mandarin) are a plus
Mathematical Skills: Intermediate level required
Computer Skills: Microsoft Office suite (Word, Excel, Access, Power Point, and Outlook) - Intermediate user proficiency is required. Computer literacy (creating, filing, saving/uploading, searching, backup, etc.) required
International business exposure in imported consumer products desired
Hands-on, self-driven, open-minded, results oriented proactive team player
Willing and able to interact with Client on a regular basis including face-to-face meetings
Willing and able to work in a global network operating in various time zones.
Leadership skills
Strategic thinking
Analytical and or Clinical Laboratory skills
Ability to negotiate and manage contractual arrangements
Target oriented
Project Management and organizational skills
Availability, flexibility and responsiveness
Strong service-oriented mindset
Professional, high standards in personal presentation
Ability to manage relationships under stress
Additional Information
Benefits
Competitive salary.
Comprehensive health, dental, and vision insurance for full time employees.
Retirement savings plan.
Continuous professional development and training opportunities.
A dynamic, collaborative work environment.
Access to cutting-edge cryptographic technology and tools.
Physical Demands of the Job
Stand: Occasionally
Move or traverse: Frequently
Sit: Constantly
Use hands: Constantly
Reach with hands and arms: Occasionally
Climb or balance: Occasionally
Stoop, kneel, crouch or crawl: Occasionally
Talk/hear: Constantly
Taste/Smell: Occasionally
Lift/carry/push or pull: Occasionally 30 lbs
Additional information
SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required.
This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company's rights to assign or reassign duties and responsibilities to this job at any time.
If you are applying for a position within the United States and you have difficulty completing the on-line employment application because of a disability, please call ************ for assistance and leave a message. You will receive a callback. Please note, this phone number is not for general employment information but is only for individuals who are experiencing difficulty applying for a position due to a disability.
Manager, Global Sales Development Enablement
Chicago, IL jobs
Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).
What you'll do
As the Manager, Global Sales Development Enablement, you will be a pivotal leader responsible for the strategic direction, operational execution, and continuous improvement of enablement programs for our global Sales Development organization. You will lead, mentor, and develop a high-performing Sales Development Enablement team, empowering them to design and deliver impactful learning experiences.
You will play a critical role in partnering with senior leadership across Sales Development, Sales Operations, and other GTM functions to identify enablement priorities, drive strategic initiatives, and ensure our Sales Development Representatives (SDRs, MDRs, PDRs) are equipped with the skills, knowledge, and tools to achieve and exceed their targets. Your leadership will directly contribute to accelerating time to quota attainment, improving sales productivity, and fostering a culture of excellence within the Global Sales Development team.
This position is a people manager role reporting to Vice President, GTM Enablement.
Responsibility
* Lead, coach, and develop a geographically dispersed team of Sales Development Enablement professionals, fostering a collaborative, high-performance, and growth-oriented environment
* Provide regular feedback, performance reviews, and career development guidance to direct reports
* Manage team workload, priorities, and resource allocation to ensure efficient and effective delivery of enablement programs
* Define, develop, and execute the global sales development enablement strategy and multi-year roadmap, aligning with overall GTM objectives
* Oversee the end-to-end design, development, and delivery of comprehensive learning experiences for all stages of the Sales Development lifecycle, including new hire onboarding, ongoing skill development, product launches, and strategic initiatives
* Ensure all enablement programs are scalable, impactful, and delivered through appropriate modalities (e.g., instructor-led training, e-learning, blended learning, workshops)
* Serve as a trusted advisor to senior and executive leadership within Sales Development and across the GTM organization
* Collaborate effectively with Sales Development leadership, Sales Operations, and other cross-functional stakeholders to identify strategic priorities and critical training needs, align enablement initiatives with business objectives, and ensure seamless program integration
* Build strong relationships and influence decisions to ensure enablement programs are integrated and supported across the organization
* Drive operational efficiency and process improvement within the enablement function, leveraging agile methodologies for rapid iteration and deployment of new programs
* Establish and track key performance indicators (KPIs) for enablement effectiveness, including time to quota attainment, pipeline generation, conversion rates, and tool adoption, providing insights to optimize program effectiveness
* Analyze data and feedback to continuously optimize existing programs and identify new areas for enablement investment
* Oversee the effective utilization and optimization of enablement tools and platforms (e.g., LMS, CRM, content management systems, prospecting tools)
Job Designation
Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)
Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.
What you bring
Basic
* Bachelor's degree in Business, Education, Organizational Development, or a related field
* 5+ years of related experience, including a minimum of 3 years of experience in Sales Enablement, Sales Training, or Learning & Development, with at least 2 years in a direct people management role
* Experience leading and developing a team of enablement professionals, preferably within a global context
* Experience with instructional design principles, adult learning theories, and various training methodologies (e.g., ADDIE, SAM).
* Proficiency with Learning Management Systems (LMS) and e-learning authoring tools
Preferred
* Strong understanding of the sales development lifecycle, sales processes, and modern sales methodologies
* Excellent project management, organizational, and analytical skills with a data-driven approach to decision-making
* Exceptional communication, presentation, and interpersonal skills, with the ability to influence and collaborate effectively with stakeholders at all levels
* Experience in a SaaS or technology company environment
* Familiarity with CRM (e.g., Salesforce), conversation intelligence (e.g., Chorus), and sales engagement platforms
* Proven ability to manage and prioritize multiple complex projects simultaneously in a fast-paced, dynamic environment
* Experience contributing to strategic roadmaps and managing program budgets
* Certifications in instructional design, project management, or sales methodologies
Wage Transparency
Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.
Based on applicable legislation, the below details pay ranges in the following locations:
Illinois, Colorado, Massachusetts and Minnesota: $120,800.00 - $166,100.00 base salary
Washington, Maryland, New Jersey and New York (including NYC metro area):$120,800.00 - $174,525.00 base salary
This role is also eligible for the following:
* Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.
* Stock: This role is eligible to receive Restricted Stock Units (RSUs).
Global benefits provide options for the following:
* Paid Time Off: earned time off, as well as paid company holidays based on region
* Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
* Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
* Retirement Plans: select retirement and pension programs with potential for employer contributions
* Learning and Development: options for coaching, online courses and education reimbursements
* Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events
Work Authorization Notice: Please note that we do not provide visa sponsorship or immigration support for this position. Applicants must already be authorized to work in the United States on a full-time, permanent basis without the need for current or future sponsorship.
Life at Docusign
Working here
Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At Docusign, everything is equal.
We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you'll be loved by us, our customers, and the world in which we live.
Accommodation
Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.
If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at ****************** for assistance.
Applicant and Candidate Privacy Notice
States Not Eligible for Employment
This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.
Equal Opportunity Employer
It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.
EEO Know Your Rights poster
#LI-Hybrid
Auto-ApplyManager, Global Sales Development Enablement
Seattle, WA jobs
Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).
What you'll do
As the Manager, Global Sales Development Enablement, you will be a pivotal leader responsible for the strategic direction, operational execution, and continuous improvement of enablement programs for our global Sales Development organization. You will lead, mentor, and develop a high-performing Sales Development Enablement team, empowering them to design and deliver impactful learning experiences.
You will play a critical role in partnering with senior leadership across Sales Development, Sales Operations, and other GTM functions to identify enablement priorities, drive strategic initiatives, and ensure our Sales Development Representatives (SDRs, MDRs, PDRs) are equipped with the skills, knowledge, and tools to achieve and exceed their targets. Your leadership will directly contribute to accelerating time to quota attainment, improving sales productivity, and fostering a culture of excellence within the Global Sales Development team.
This position is a people manager role reporting to Vice President, GTM Enablement.
Responsibility
* Lead, coach, and develop a geographically dispersed team of Sales Development Enablement professionals, fostering a collaborative, high-performance, and growth-oriented environment
* Provide regular feedback, performance reviews, and career development guidance to direct reports
* Manage team workload, priorities, and resource allocation to ensure efficient and effective delivery of enablement programs
* Define, develop, and execute the global sales development enablement strategy and multi-year roadmap, aligning with overall GTM objectives
* Oversee the end-to-end design, development, and delivery of comprehensive learning experiences for all stages of the Sales Development lifecycle, including new hire onboarding, ongoing skill development, product launches, and strategic initiatives
* Ensure all enablement programs are scalable, impactful, and delivered through appropriate modalities (e.g., instructor-led training, e-learning, blended learning, workshops)
* Serve as a trusted advisor to senior and executive leadership within Sales Development and across the GTM organization
* Collaborate effectively with Sales Development leadership, Sales Operations, and other cross-functional stakeholders to identify strategic priorities and critical training needs, align enablement initiatives with business objectives, and ensure seamless program integration
* Build strong relationships and influence decisions to ensure enablement programs are integrated and supported across the organization
* Drive operational efficiency and process improvement within the enablement function, leveraging agile methodologies for rapid iteration and deployment of new programs
* Establish and track key performance indicators (KPIs) for enablement effectiveness, including time to quota attainment, pipeline generation, conversion rates, and tool adoption, providing insights to optimize program effectiveness
* Analyze data and feedback to continuously optimize existing programs and identify new areas for enablement investment
* Oversee the effective utilization and optimization of enablement tools and platforms (e.g., LMS, CRM, content management systems, prospecting tools)
Job Designation
Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)
Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.
What you bring
Basic
* Bachelor's degree in Business, Education, Organizational Development, or a related field
* 5+ years of related experience, including a minimum of 3 years of experience in Sales Enablement, Sales Training, or Learning & Development, with at least 2 years in a direct people management role
* Experience leading and developing a team of enablement professionals, preferably within a global context
* Experience with instructional design principles, adult learning theories, and various training methodologies (e.g., ADDIE, SAM).
* Proficiency with Learning Management Systems (LMS) and e-learning authoring tools
Preferred
* Strong understanding of the sales development lifecycle, sales processes, and modern sales methodologies
* Excellent project management, organizational, and analytical skills with a data-driven approach to decision-making
* Exceptional communication, presentation, and interpersonal skills, with the ability to influence and collaborate effectively with stakeholders at all levels
* Experience in a SaaS or technology company environment
* Familiarity with CRM (e.g., Salesforce), conversation intelligence (e.g., Chorus), and sales engagement platforms
* Proven ability to manage and prioritize multiple complex projects simultaneously in a fast-paced, dynamic environment
* Experience contributing to strategic roadmaps and managing program budgets
* Certifications in instructional design, project management, or sales methodologies
Wage Transparency
Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.
Based on applicable legislation, the below details pay ranges in the following locations:
Illinois, Colorado, Massachusetts and Minnesota: $120,800.00 - $166,100.00 base salary
Washington, Maryland, New Jersey and New York (including NYC metro area):$120,800.00 - $174,525.00 base salary
This role is also eligible for the following:
* Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.
* Stock: This role is eligible to receive Restricted Stock Units (RSUs).
Global benefits provide options for the following:
* Paid Time Off: earned time off, as well as paid company holidays based on region
* Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
* Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
* Retirement Plans: select retirement and pension programs with potential for employer contributions
* Learning and Development: options for coaching, online courses and education reimbursements
* Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events
Work Authorization Notice: Please note that we do not provide visa sponsorship or immigration support for this position. Applicants must already be authorized to work in the United States on a full-time, permanent basis without the need for current or future sponsorship.
Life at Docusign
Working here
Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At Docusign, everything is equal.
We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you'll be loved by us, our customers, and the world in which we live.
Accommodation
Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.
If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at ****************** for assistance.
Applicant and Candidate Privacy Notice
States Not Eligible for Employment
This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.
Equal Opportunity Employer
It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.
EEO Know Your Rights poster
#LI-Hybrid
Auto-ApplyManager, Global Sales Development Enablement
Seattle, WA jobs
Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).
What you'll do
As the Manager, Global Sales Development Enablement, you will be a pivotal leader responsible for the strategic direction, operational execution, and continuous improvement of enablement programs for our global Sales Development organization. You will lead, mentor, and develop a high-performing Sales Development Enablement team, empowering them to design and deliver impactful learning experiences.
You will play a critical role in partnering with senior leadership across Sales Development, Sales Operations, and other GTM functions to identify enablement priorities, drive strategic initiatives, and ensure our Sales Development Representatives (SDRs, MDRs, PDRs) are equipped with the skills, knowledge, and tools to achieve and exceed their targets. Your leadership will directly contribute to accelerating time to quota attainment, improving sales productivity, and fostering a culture of excellence within the Global Sales Development team.
This position is a people manager role reporting to Vice President, GTM Enablement.
Responsibility
Lead, coach, and develop a geographically dispersed team of Sales Development Enablement professionals, fostering a collaborative, high-performance, and growth-oriented environment
Provide regular feedback, performance reviews, and career development guidance to direct reports
Manage team workload, priorities, and resource allocation to ensure efficient and effective delivery of enablement programs
Define, develop, and execute the global sales development enablement strategy and multi-year roadmap, aligning with overall GTM objectives
Oversee the end-to-end design, development, and delivery of comprehensive learning experiences for all stages of the Sales Development lifecycle, including new hire onboarding, ongoing skill development, product launches, and strategic initiatives
Ensure all enablement programs are scalable, impactful, and delivered through appropriate modalities (e.g., instructor-led training, e-learning, blended learning, workshops)
Serve as a trusted advisor to senior and executive leadership within Sales Development and across the GTM organization
Collaborate effectively with Sales Development leadership, Sales Operations, and other cross-functional stakeholders to identify strategic priorities and critical training needs, align enablement initiatives with business objectives, and ensure seamless program integration
Build strong relationships and influence decisions to ensure enablement programs are integrated and supported across the organization
Drive operational efficiency and process improvement within the enablement function, leveraging agile methodologies for rapid iteration and deployment of new programs
Establish and track key performance indicators (KPIs) for enablement effectiveness, including time to quota attainment, pipeline generation, conversion rates, and tool adoption, providing insights to optimize program effectiveness
Analyze data and feedback to continuously optimize existing programs and identify new areas for enablement investment
Oversee the effective utilization and optimization of enablement tools and platforms (e.g., LMS, CRM, content management systems, prospecting tools)
Job Designation
Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)
Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.
What you bring
Basic
Bachelor's degree in Business, Education, Organizational Development, or a related field
5+ years of related experience, including a minimum of 3 years of experience in Sales Enablement, Sales Training, or Learning & Development, with at least 2 years in a direct people management role
Experience leading and developing a team of enablement professionals, preferably within a global context
Experience with instructional design principles, adult learning theories, and various training methodologies (e.g., ADDIE, SAM).
Proficiency with Learning Management Systems (LMS) and e-learning authoring tools
Preferred
Strong understanding of the sales development lifecycle, sales processes, and modern sales methodologies
Excellent project management, organizational, and analytical skills with a data-driven approach to decision-making
Exceptional communication, presentation, and interpersonal skills, with the ability to influence and collaborate effectively with stakeholders at all levels
Experience in a SaaS or technology company environment
Familiarity with CRM (e.g., Salesforce), conversation intelligence (e.g., Chorus), and sales engagement platforms
Proven ability to manage and prioritize multiple complex projects simultaneously in a fast-paced, dynamic environment
Experience contributing to strategic roadmaps and managing program budgets
Certifications in instructional design, project management, or sales methodologies
Wage Transparency
Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.
Based on applicable legislation, the below details pay ranges in the following locations:
Illinois, Colorado, Massachusetts and Minnesota: $120,800.00 - $166,100.00 base salary
Washington, Maryland, New Jersey and New York (including NYC metro area):$120,800.00 - $174,525.00 base salary
This role is also eligible for the following:
Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.
Stock: This role is eligible to receive Restricted Stock Units (RSUs).
Global benefits provide options for the following:
Paid Time Off: earned time off, as well as paid company holidays based on region
Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
Retirement Plans: select retirement and pension programs with potential for employer contributions
Learning and Development: options for coaching, online courses and education reimbursements
Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events
Work Authorization Notice: Please note that we do not provide visa sponsorship or immigration support for this position. Applicants must already be authorized to work in the United States on a full-time, permanent basis without the need for current or future sponsorship.
Life at DocuSign
Working here
Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At Docusign, everything is equal.
We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you'll be loved by us, our customers, and the world in which we live.
Accommodation
Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.
If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at ****************** for assistance.
Applicant and Candidate Privacy Notice
States Not Eligible for Employment
This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.
EEO Statement
It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.
EEO Know Your Rights poster
Auto-ApplyProduct Manager - Accounts
New York jobs
Vercel gives developers the tools and cloud infrastructure to build, scale, and secure a faster, more personalized web. As the team behind v0, Next.js, and AI SDK, Vercel helps customers like Ramp, Supreme, PayPal, and Under Armour build for the AI-native web.
Our mission is to enable the world to ship the best products. That starts with creating a place where everyone can do their best work. Whether you're building on our platform, supporting our customers, or shaping our story: You can just ship things.
About the Role:
We're looking for a scrappy and high-output Product Manager to lead key initiatives in identity, authentication, and growth infrastructure. You'll play a pivotal role in shaping how developers and teams interact with Vercel - from individual accounts to enterprise organizations. You'll drive strategic initiatives like account model evolution, RBAC, third-party integrations, and simplified sign-in flows.
This is a highly cross-functional role that requires a hands-on mindset, analytical thinking, and a strong product sense. You'll work closely with Engineering, Design, GTM, and Executive stakeholders to ensure we're building scalable systems that grow with our users.
If you're based within a pre-determined commuting distance of one of our offices (SF, NY, London, or Berlin), the role includes in-office anchor days on Monday, Tuesday, and Friday. If you're located beyond that distance, the role is fully remote. For location-specific details, please connect with our recruiting team.
What You Will Do:
Own the Identity & Access roadmap: Drive key initiatives around authentication, authorization, organization modeling, and secure access controls.
Optimize the account experience: Iterate on signup, login, and onboarding flows for hobbyists, pros, and enterprise users through data-driven experimentation.
Scale access for enterprises: Design features that enable complex org structures and secure collaboration via RBAC, SSO, SCIM, and more.
Drive integrations: Ensure seamless interoperability with key platforms, identity providers, and marketplaces.
Set Vercel standards: Shape account and access patterns that feel native to developers across tools and ecosystems.
Turn feedback into action: Translate data, user research, and customer conversations into clear product requirements and strategies.
About You:
Proven ability to get things done with speed and focus - able to thrive in a fast-moving environment without heavy process.
Strong analytical and structured thinking- you can navigate tradeoffs and design scalable systems with clarity.
A collaboration-first mindset - you work exceptionally well with Engineers, Designers, and Execs.
Deep experience with authentication, authorization, identity, and security-focused product areas.
Understanding of organizational modeling (e.g. user vs. team vs. enterprise) and implementing secure role-based access systems.
Experience building B2B SaaS or cloud products, especially in fast-growing AI-native companies.
You're a power user of AI tools and stay up to speed on the evolution of the AI and developer tooling space.
Bonus If You:
Have a passion for Vercel & Frontend Ecosystem: You appreciate our mission, understand the needs of modern developers, and have opinions about where frontend technology is headed.
Benefits:
Competitive compensation package, including equity.
Inclusive Healthcare Package.
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
Flexible Time Off.
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.
The San Francisco, CA base pay range for this role is $168,000-$252,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process.
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
Auto-ApplyNational Account Manager - D2C & 3P
Charlotte, NC jobs
Join us to create change and have an impact in homes around the world.
At Electrolux, a leading global appliance company, we strive every day to shape living for the better for our consumers, our people, and our planet. We share ideas and collaborate so that together, we can develop solutions that deliver enjoyable and sustainable living.
Come join us as you are. We believe diverse perspectives make us stronger and more innovative. In our global community of people from 100+ countries, we listen to each other, actively contribute, and grow together.
Where you'll be:
This position will be based in Charlotte NC.
All About the Role:
We are seeking an experienced and results-driven National Account Manager to lead sales efforts with Direct to Consumer and key 3P channels across consumables, accessories, spare parts and other related products. In this role, you will own the channel strategy, manage the P&L, and drive growth through assortment optimization, promotional planning, and collaboration with product, marketing, and merchandising teams. You will play a key role in expanding presence with Smart Choice, Frigidaire and Electrolux brands, ensuring profitable sales and strong customer relationships.
Key Responsibilities:
Develop and execute the sales and channel strategy for Direct to Consumer and 3P listings, focusing on share growth and profitability
Manage account P&L, pricing strategies, and promotional planning for assigned product categories
Collaborate with internal advertising teams, agencies, and develop campaigns generating profitable sales growth.
Partner with cross-functional teams on product development, commercialization, and omni-channel execution
Track and analyze sales performance, POS data, and trade spend to identify growth opportunities and improve ROI
Build and maintain collaborative planning, forecasting, and replenishment processes
Manage industry insights for assigned product categories
Provide competitive and marketplace insights to inform strategy and strengthen account positioning
Minimum Qualifications
Bachelor's degree, MBA preferred
5+ years in sales, sales operations, marketing, merchandising, or related field
Minimum 3 years' experience working in Direct to Consumer or e-commerce channels
Proven track record managing projects and collaborating with multiple stakeholders
Proven analytical and problem-solving skills.
Demonstrated track record of influencing priorities and motivating cross-functional partners for support.
Ability to travel up to 25%
Benefits highlights:
Discounts on our award-winning Electrolux products and services
Family-friendly benefits
Insurance policy plan
Extensive learning opportunities and flexible career path
Please be advised that we are unable to offer visa sponsorship for this position at this time.
Find more on: Electrolux Group North America:
************************************************************** Electrolux Group Careers: ********************************************
Electrolux Consumer Products, Inc. is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. If you need assistance or an accommodation during the application process because of a disability, it is available upon request through ******************************. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.
#LI-OG1
Auto-ApplySales Vertical Manager, Apps - Global Business Solutions
Los Angeles, CA jobs
About the Team: The enterprise ad sales team works with some of the largest organizations across all categories. They are responsible for enabling advertising on the platform and connecting users with brands. About the Role: The Sales Vertical Manager is responsible for driving strategy and revenue for a team of individual contributors covering a list of named accounts. They will serve as the advocate for their clients both internally and externally. They will grow and develop Brand Partnerships Managers to become strategic advisors to their clients. Success in this role requires a focus on people and relationship management, client education, campaign measurement, and the ability to tell a strong story that shows TikTok's ability to deliver against revenue goals.
Responsibilities:
* Deliver on revenue targets and steer the team to increased growth potential
* Prioritize sales narratives that address the needs of the clients
* Deep understanding of product to drive enhancements to unlock revenue
* Bring a consultative approach that will align around a Customer First methodology
* Provide thought-leadership and mentorship to your team on overall account planning
* Develop and maintain a strong understanding of key vertical market trends and customer opportunities
* Develop, mentor and manage a team of individual contributors Minimum Qualifications:
* 7+ years of direct experience in digital advertising, ad sales, or brand marketing
* Willing to work in Los Angeles, LA
Preferred Qualifications:
* 3+ Years of experience managing individual contributors of varying experience
* Experience managing advertisers throughout the funnel with a deep understanding of their challenges and objectives
* Experience building relationships with top marketing decision-makers at brands and agencies
* Ability to analyze data and identify insights to assess campaign performance
* Ability to proactively troubleshoot and problem solve quickly and through the proper escalation channels
* Experience diagnosing and solving technical problems with product and engineering teams
* Ability to effectively translate technical language to non-technical stakeholders
* Experience with ad verification partners (IAS, DV, MOAT)
Sales Vertical Manager, Media & Entertainment - Global Business Solutions
Los Angeles, CA jobs
About the Team: The enterprise ad sales team works with some of the largest organizations across all categories. They are responsible for enabling advertising on the platform and connecting users with brands. About the Role: The Sales Vertical Manager is responsible for driving strategy and revenue for a team of individual contributors covering a list of named accounts. They will serve as the advocate for their clients both internally and externally. They will grow and develop Brand Partnerships Managers to become strategic advisors to their clients. Success in this role requires a focus on people and relationship management, client education, campaign measurement, and the ability to tell a strong story that shows TikTok's ability to deliver against revenue goals.
Responsibilities:
* Deliver on revenue targets and steer the team to increased growth potential
* Prioritize sales narratives that address the needs of the clients
* Deep understanding of product to drive enhancements to unlock revenue
* Bring a consultative approach that will align around a Customer First methodology
* Provide thought-leadership and mentorship to your team on overall account planning
* Develop and maintain a strong understanding of key vertical market trends and customer opportunities
* Develop, mentor and manage a team of individual contributors Minimum Qualifications:
* 7+ years of direct experience in digital advertising, ad sales, or brand marketing
* Willing to work in Los Angeles, LA
Preferred Qualifications:
* 3+ Years of experience managing individual contributors of varying experience
* Experience managing advertisers throughout the funnel with a deep understanding of their challenges and objectives
* Experience building relationships with top marketing decision-makers at brands and agencies
* Ability to analyze data and identify insights to assess campaign performance
* Ability to proactively troubleshoot and problem solve quickly and through the proper escalation channels
* Experience diagnosing and solving technical problems with product and engineering teams
* Ability to effectively translate technical language to non-technical stakeholders
* Experience with ad verification partners (IAS, DV, MOAT)
Sales Vertical Manager, Apps - Global Business Solutions
New York, NY jobs
About the Team: The enterprise ad sales team works with some of the largest organizations across all categories. They are responsible for enabling advertising on the platform and connecting users with brands. About the Role: The Sales Vertical Manager is responsible for driving strategy and revenue for a team of individual contributors covering a list of named accounts. They will serve as the advocate for their clients both internally and externally. They will grow and develop Brand Partnerships Managers to become strategic advisors to their clients. Success in this role requires a focus on people and relationship management, client education, campaign measurement, and the ability to tell a strong story that shows TikTok's ability to deliver against revenue goals.
Responsibilities:
* Deliver on revenue targets and steer the team to increased growth potential
* Prioritize sales narratives that address the needs of the clients
* Deep understanding of product to drive enhancements to unlock revenue
* Bring a consultative approach that will align around a Customer First methodology
* Provide thought-leadership and mentorship to your team on overall account planning
* Develop and maintain a strong understanding of key vertical market trends and customer opportunities
* Develop, mentor and manage a team of individual contributors Minimum Qualifications:
* 7+ years of direct experience in digital advertising, ad sales, or brand marketing
* Willing to work in New York, NY
Preferred Qualifications:
* 3+ Years of experience managing individual contributors of varying experience
* Experience managing advertisers throughout the funnel with a deep understanding of their challenges and objectives
* Experience building relationships with top marketing decision-makers at brands and agencies
* Ability to analyze data and identify insights to assess campaign performance
* Ability to proactively troubleshoot and problem solve quickly and through the proper escalation channels
* Experience diagnosing and solving technical problems with product and engineering teams
* Ability to effectively translate technical language to non-technical stakeholders
* Experience with ad verification partners (IAS, DV, MOAT)
Sales Vertical Manager, Automotives - Global Business Solutions
New York, NY jobs
About the Team: The enterprise ad sales team works with some of the largest organizations across all categories. They are responsible for enabling advertising on the platform and connecting users with brands. About the Role: The Sales Vertical Manager is responsible for driving strategy and revenue for a team of individual contributors covering a list of named accounts. They will serve as the advocate for their clients both internally and externally. They will grow and develop Brand Partnerships Managers to become strategic advisors to their clients. Success in this role requires a focus on people and relationship management, client education, campaign measurement, and the ability to tell a strong story that shows TikTok's ability to deliver against revenue goals.
Responsibilities:
* Deliver on revenue targets and steer the team to increased growth potential
* Prioritize sales narratives that address the needs of the clients
* Deep understanding of product to drive enhancements to unlock revenue
* Bring a consultative approach that will align around a Customer First methodology
* Provide thought-leadership and mentorship to your team on overall account planning
* Develop and maintain a strong understanding of key vertical market trends and customer opportunities
* Develop, mentor and manage a team of individual contributors Minimum Qualifications:
* 7+ years of direct experience in digital advertising, ad sales, or brand marketing
* Willing to work in New York, NY
Preferred Qualifications:
* 3+ Years of experience managing individual contributors of varying experience
* Experience managing advertisers throughout the funnel with a deep understanding of their challenges and objectives
* Experience building relationships with top marketing decision-makers at brands and agencies
* Ability to analyze data and identify insights to assess campaign performance
* Ability to proactively troubleshoot and problem solve quickly and through the proper escalation channels
* Experience diagnosing and solving technical problems with product and engineering teams
* Ability to effectively translate technical language to non-technical stakeholders
* Experience with ad verification partners (IAS, DV, MOAT)
Sales Vertical Manager, Media & Entertainment - Global Business Solutions
New York, NY jobs
About the Team: The enterprise ad sales team works with some of the largest organizations across all categories. They are responsible for enabling advertising on the platform and connecting users with brands. About the Role: The Sales Vertical Manager is responsible for driving strategy and revenue for a team of individual contributors covering a list of named accounts. They will serve as the advocate for their clients both internally and externally. They will grow and develop Brand Partnerships Managers to become strategic advisors to their clients. Success in this role requires a focus on people and relationship management, client education, campaign measurement, and the ability to tell a strong story that shows TikTok's ability to deliver against revenue goals.
Responsibilities:
* Deliver on revenue targets and steer the team to increased growth potential
* Prioritize sales narratives that address the needs of the clients
* Deep understanding of product to drive enhancements to unlock revenue
* Bring a consultative approach that will align around a Customer First methodology
* Provide thought-leadership and mentorship to your team on overall account planning
* Develop and maintain a strong understanding of key vertical market trends and customer opportunities
* Develop, mentor and manage a team of individual contributors Minimum Qualifications:
* 7+ years of direct experience in digital advertising, ad sales, or brand marketing
* Willing to work in New York, NY
Preferred Qualifications:
* 3+ Years of experience managing individual contributors of varying experience
* Experience managing advertisers throughout the funnel with a deep understanding of their challenges and objectives
* Experience building relationships with top marketing decision-makers at brands and agencies
* Ability to analyze data and identify insights to assess campaign performance
* Ability to proactively troubleshoot and problem solve quickly and through the proper escalation channels
* Experience diagnosing and solving technical problems with product and engineering teams
* Ability to effectively translate technical language to non-technical stakeholders
* Experience with ad verification partners (IAS, DV, MOAT)
Key Account Executive
Salt Lake City, UT jobs
Lead the Future of Dentistry.
Overjet is the global leader in dental AI. Already, thousands of dental providers and insurers rely on our platform to deliver the best possible care. Now, we're looking for talented people to fulfill our mission: improve oral health for all.
Overjet is where builders become leaders. Everyone here loves to make new things: new products, new partnerships, new content, and a new category of AI technology. And as Overjet grows ridiculously fast, so will you.
Simply put, there's no better place to accelerate your career. Come join us!
The Role
We are expanding our sales team to accelerate Overjet's growth in the DSO space. As a Key Account Executive for the Emerging DSO segment, your efforts will help accelerate the discovery and adoption of dental AI to transform dentistry for the better.
Responsibilities:
Identify potential customers by networking and extensive prospecting.
Gain a deep understanding of prospective DSO's to identify needs/pain points to effectively convey how AI would improve patient care and increase revenue.
Deliver effective sales presentations to C-suite and other key DSO stakeholders.
Own the sales cycle from pitch to close and smoothly transition the customer to the assigned Customer Success Manager post close.
Forecast sales with a high degree of accuracy.
Achieve aggressive monthly, quarterly and annual sales goals.
Work in a collaborative, high-energy team environment.
Qualifications:
Bachelor's degree or equivalent experience
4+ years of B2B sales experience with at least 2+ years selling into Mid-Market DSOs and groups (10+ locations)
Self-starter with a solid track record of sales performance
Strong work ethic and hustle to achieve results in a high-growth environment
Ability to travel to customer meetings, company meetings and conferences as needed.
Why Overjet?
Competitive Compensation and Equity
Hybrid workplace that provides flexibility, vibrant in-person workspaces, and the ability to build strong connections across all of Overjet - regardless of location
401k plans with a matching program
Medical, Dental and Vision coverage: 99% employee premium covered, 75% dependent premium covered
Life and AD+D Insurance
8 weeks Paid Parental Leave
Optional HSA with Employer contribution
Flexible PTO policy and company-paid holidays
Annual Learning and Development Stipend
Work from Home Stipend
Our Hybrid Workplace
We have a unique hybrid workplace at Overjet - which combines the teamwork of meeting in person, with the flexibility of working from anywhere.
Many of our positions are based in San Mateo, New York City, Boston, and Lahore. The Jetsetters who live in these “geo-hubs” come to the office on Tuesdays and Wednesdays, while having the option to work from home the rest of the week.
Our People Team is happy to answer any questions about what hybrid work means for your specific role!
Overjet's Values
Excellence: We set ambitious goals and strive for excellence.
Velocity: We focus, act with urgency, and deliver results.
Ownership: We take ownership, dive deep and solve problems.
Win-win: We play to win, setting ourselves and our customers up for success.
Growth:We stay curious, seek feedback, and continuously learn and grow.
Company Recognition
Named one of the TIME Best Inventions of 2024
Recognized in
Newsweek
's Most Loved Workplaces in America 2024
Won the Dental Health category at the Digital Health Awards 2024
Honored as one of the 2024 Best Places to Work by Built In
Recognized as one of the Top Startups of 2023 by LinkedIn
Named one of the 2023 World's Most Innovative Companies by
Fast Company
Included on the definitive 2022 Forbes AI 50
Featured in
Bloomberg
,
Forbes
,
Fast Company
, and
TechCrunch
EEOC
Overjet is an equal opportunity employer.
We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences. Even if you don't meet 100% of the qualifications for this job, we strongly encourage you to apply!
If you are a Colorado resident: Please contact us by emailing ********************* to receive compensation and benefits information for this role. Please include the job title in the subject line of the email.
Auto-ApplyGlobal Sales Manager
Moline, IL jobs
The Global Sales Manager will be responsible for developing and executing a sales strategy that will increase revenue and market share for Forward Air. They will be accountable for prospecting, qualifying, and closing new business opportunities while maintaining and growing existing customer relationships. The ideal candidate will have a proven track record of exceeding sales targets in the transportation industry and a strong network of contacts across the country.
Join the Sales team at Forward Air/Omni Logistics, an industry-leading expedited LTL transportation company that is revolutionizing the logistics industry at the perfect time. Our innovative technology, extensive network, and unmatched service capabilities allow us to provide tailored solutions for businesses of all sizes, from local retailers to Fortune 500 companies. We are looking for dynamic sales professionals to join our team and help us continue to grow and expand across the country. With competitive compensation, excellent benefits, and opportunities for career growth, Forward Air/Omni Logistics is the perfect place to advance your sales career and make a lasting impact in the transportation industry. Join us today and be a part of the future of logistics!
Core Responsibilities & Duties:
Develop and execute a sales strategy to meet or exceed sales targets and increase market share in the region
Identify, develop, and qualify new sales opportunities through research, prospecting, and outbound calling
Meet with customers to understand their needs and recommend appropriate transportation solutions that will benefit their business
Build and maintain strong relationships with customers and serve as their main point of contact, providing them with exceptional customer service and ensuring customer satisfaction
Collaborate internally to ensure customer needs are met and expectations are exceeded
Provide accurate and timely reporting of sales activities and customer interactions in the company's CRM system (Salesforce)
Continuously improve product and industry knowledge to stay up-to-date on market trends and competition
Other duties as assigned
Qualifications:
Bachelor's degree in Business, Sales, or a related field (preferred)
2-3 years of experience in new business development, preferably in the transportation or logistics industry
Proven track record of achieving sales targets, acquiring and growing new accounts
Excellent communication, negotiation, and interpersonal skills
Strong problem-solving and decision-making abilities
Ability to work independently as well as in a team environment
Knowledge of CRM software (Salesforce) and Microsoft Office Suite
Skills:
The ideal candidate will possess a “can do” attitude with a “will do” work ethic
Must have the ability to work in a fast paced/high volume sales environment
Forward Air is an Equal Opportunity employer.
#LI-Onsite #LI-LA1
Auto-ApplyNational Account Manager
Warrenton, VA jobs
The National Sales Account Manager is responsible for managing and growing key national accounts while driving revenue, strengthening long-term partnerships, and identifying new business opportunities. This role serves as the primary point of contact for major clients, developing strategic account plans, negotiating contracts, and ensuring exceptional service delivery. The National Sales Account Manager collaborates closely with internal teams to meet customer needs, track performance metrics, and support company sales goals. Strong communication, relationship-building, and strategic sales skills are essential for success in this position.
Essential Job Duties & Responsibilities:
Manage and grow relationships with key national accounts through regular virtual meetings, strategic planning, and proactive communication.
Develop and execute account plans to achieve sales targets, expand product/service usage, and strengthen long-term partnerships.
Identify new business opportunities within existing accounts and initiate outreach to potential national clients.
Prepare and deliver remote sales presentations, proposals, and contract negotiations.
Monitor account performance using CRM systems, sales reports, and customer feedback to ensure goals and service expectations are met.
Collaborate with internal teams-such as operations, marketing, product development, and customer service-to support client needs and resolve issues promptly.
Analyze market trends, competitor activity, and customer data to make strategic recommendations.
Coordinate virtual product demonstrations, training sessions, or onboarding for new customers.
Maintain accurate records of account activity, pipeline updates, and sales forecasts.
Ensure high levels of customer satisfaction by addressing concerns quickly and providing ongoing support.
Represent the company professionally during virtual conferences, webinars, and remote networking events.
Qualifications (Experience, Education & Certifications, Key Attributes):
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Requirements: (Each to have one of the following based on the position: Never, Rarely, Occasionally, Constantly)
Remaining in a stationary position, often standing or sitting for prolonged periods:
Moving about to accomplish tasks at a worksite or moving from one worksite to another:
Moving self in different positions to accomplish tasks in various environments, such as stooping, kneeling, or crouching:
Adjusting, moving and lifting objects in all directions:
Talking and hearing to communicate with others:
Seeing to perform job duties at close range, such as monitors or screens:
Seeing to perform job duties at a distance, such as driving or operating equipment:
Repeating motions that may include the wrists, hands and/or fingers:
Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like:
Operating machinery and/or power tools:
Operating motor vehicles or heavy equipment:
The ability to travel regionally or nationally:
Physical Demands:
Sedentary work that primarily involves sitting/standing:
Light work that includes moving objects up to 20 pounds:
Medium work that includes moving objects up to 50 pounds:
Heavy work that includes moving objects up to 100 pounds or more:
Working Conditions:
Low temperatures:
High temperatures:
Outdoor elements such as precipitation and wind:
Noisy environments:
Hazardous conditions:
Shift work, to include overnight work:
Frequent overtime, including weekends:
Office environment:
Pave America and it's companies offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.
We are an Equal Opportunity Employer and comply with OFCCP regulations. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. We actively promote diversity and inclusion within our workforce. Pave America and it's companies promote a drug-free workplace. We will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries. In compliance with OFCCP requirements, we invite applicants to voluntarily self-identify their gender, race, and veteran status. Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment.
Auto-ApplyCustomer Marketing Manager
Charlottesville, VA jobs
CoConstruct is looking for a Customer Marketing Manager that will lead marketing efforts to grow revenue from our customer base. You will be responsible for crafting and executing multi-channel campaigns designed to increase customer retention and lifetime value. You will work closely with the marketing channel experts and customer success team to develop programs designed to increase CoConstruct's value for our customer's businesses. You will collaborate closely with our sales, product marketing, revenue operations, and marketing production teams, and your peers on the marketing performance team to produce high impact campaigns that cultivate, engage and retain customers throughout their lifecycle.
A successful candidate should have proven experience in building and executing measurable and successful programs/campaigns in a B2B environment. We are looking for a self-starter who can both design a strategic customer marketing plan and then execute with precision. The ideal candidate is an ever-curious, results-driven marketer.
What You'll Do
Design and execute full-funnel multi-channel marketing programs to increase product adoption, as well as lifetime value via new revenue streams, recurring revenue, and subscription upgrades.
Grow customer advocacy by eliciting, analyzing, and packaging user feedback for internal teams to consume.
Work closely with product marketing to ensure sustained adoption of new features.
Use scalable, repeatable processes and techniques.
Ensure channel tactics are used in an integrated manner -- including email, webinars, outbound campaigns, live and virtual events, social media, in-app messaging, etc. -- to create an awesome, integrated experience for our customers.
Obtain a deep understanding of our customer segmentation in order to engage the right people in the best possible way to achieve results.
Ability to represent customer marketing plans to a wide range of stakeholders, including sales teams and executives.
Actively solicit inputs from key stakeholders regarding customer marketing campaign plan requirements.
Strong understanding of underlying systems and teams that are key to customer marketing success.
Required Skills/Experience
3-5 years B2B customer marketing or demand generation experience, SaaS preferred.
Do you have at least three years of demand generation experience, whether for customer acquisition or customer marketing?
Demonstrable experience leveraging modern marketing tenets to build a multi-channel revenue growth engine.
Deep understanding and experience with marketing automation systems, lifecycle marketing tactics, user segmentation, and other key marketing principles.
Do you have experience with marketing automation systems, lifecycle marketing tactics, user segmentation? Please list the marketing automation systems you're familiar with and how you've leveraged them in the past.
Experience with marketing automation tools (HubSpot preferred), customer relationship management tools (HubSpot preferred), and in-app messaging tools (preferred).
Strategy, accountability, project management, and campaign execution skills.
Accountability for and ownership of all customer marketing KPIs.
Excellent written and oral communication skills.
Strong interpersonal skills; ability to influence others with and without formal authority and build partnerships within the organization.
Highly organized and self-motivated with a high level of initiative.
Obsessed with metrics - monitor the results of campaigns, reporting, and optimizing for new and better campaigns.
Confident collaborating with various content stakeholders across several teams.
Experience working with project management software (e.g. Asana, Monday.com, Basecamp, etc.)
“High-horsepower” thinker - “High Execution” doer.
Ability to work in a fast-paced environment with meticulous attention to detail.
Why Us
We're already the #1 rated company in our space and our customers love our system and our people. Recently voted locally as “The Best Place to Work in Charlottesville” we care as much about our people as our customers, and it shows! Whether it's a pancake breakfast, a video game night, a 5k mud runs, or a happy hour, there's time to enjoy the other people who are on the mission with you.
We're also on a strong financial footing, with 12 years of organically-fueled growth and four years running on the Inc. Magazine list of fastest growing privately held companies in the US. But, there's so much more we can do. And that's why we need you to join our growing team!
CoConstruct's core values appear in everything we do and everyone we hire:
Look in the mirror first: We first look to ourselves to see what we can do (and not just say) to make a difference.
Understand why: We constantly dig deeper and question the status quo in pursuit of a better way.
Practice sympathetic straight-shooting: We don't sugar coat the truth, but we always tell it, with care -- even when it's not convenient.
Pursue the customer's perspective: We make our customers' lives happier by looking at the world through their eyes -- and then taking action.
Show personality: We allow our personalities to shine, so our customers love not just what we sell, but who we are.
Boldly Innovate: We unapologetically question the status quo - then focus, experiment, and simplify to solve important problems.
CoConstruct is an equal opportunity employer and does not discriminate on the basis of race, sex, age, national origin, religion, physical or mental disability/handicap, marital status, veteran status, or any other basis prohibited by law. The purpose of this document is to provide a general statement of the major responsibilities of this position and is not intended to describe all elements of the work that may be performed and should not serve as the sole criteria for personnel decisions.
Auto-ApplyCustomer Marketing Manager
Charlottesville, VA jobs
CoConstruct is looking for a Customer Marketing Manager that will lead marketing efforts to grow revenue from our customer base. You will be responsible for crafting and executing multi-channel campaigns designed to increase customer retention and lifetime value. You will work closely with the marketing channel experts and customer success team to develop programs designed to increase CoConstruct's value for our customer's businesses. You will collaborate closely with our sales, product marketing, revenue operations, and marketing production teams, and your peers on the marketing performance team to produce high impact campaigns that cultivate, engage and retain customers throughout their lifecycle.
A successful candidate should have proven experience in building and executing measurable and successful programs/campaigns in a B2B environment. We are looking for a self-starter who can both design a strategic customer marketing plan and then execute with precision. The ideal candidate is an ever-curious, results-driven marketer.
What You'll Do
* Design and execute full-funnel multi-channel marketing programs to increase product adoption, as well as lifetime value via new revenue streams, recurring revenue, and subscription upgrades.
* Grow customer advocacy by eliciting, analyzing, and packaging user feedback for internal teams to consume.
* Work closely with product marketing to ensure sustained adoption of new features.
* Use scalable, repeatable processes and techniques.
* Ensure channel tactics are used in an integrated manner -- including email, webinars, outbound campaigns, live and virtual events, social media, in-app messaging, etc. -- to create an awesome, integrated experience for our customers.
* Obtain a deep understanding of our customer segmentation in order to engage the right people in the best possible way to achieve results.
* Ability to represent customer marketing plans to a wide range of stakeholders, including sales teams and executives.
* Actively solicit inputs from key stakeholders regarding customer marketing campaign plan requirements.
* Strong understanding of underlying systems and teams that are key to customer marketing success.
Required Skills/Experience
* 3-5 years B2B customer marketing or demand generation experience, SaaS preferred.
* Do you have at least three years of demand generation experience, whether for customer acquisition or customer marketing?
* Demonstrable experience leveraging modern marketing tenets to build a multi-channel revenue growth engine.
* Deep understanding and experience with marketing automation systems, lifecycle marketing tactics, user segmentation, and other key marketing principles.
* Do you have experience with marketing automation systems, lifecycle marketing tactics, user segmentation? Please list the marketing automation systems you're familiar with and how you've leveraged them in the past.
* Experience with marketing automation tools (HubSpot preferred), customer relationship management tools (HubSpot preferred), and in-app messaging tools (preferred).
* Strategy, accountability, project management, and campaign execution skills.
* Accountability for and ownership of all customer marketing KPIs.
* Excellent written and oral communication skills.
* Strong interpersonal skills; ability to influence others with and without formal authority and build partnerships within the organization.
* Highly organized and self-motivated with a high level of initiative.
* Obsessed with metrics - monitor the results of campaigns, reporting, and optimizing for new and better campaigns.
* Confident collaborating with various content stakeholders across several teams.
* Experience working with project management software (e.g. Asana, Monday.com, Basecamp, etc.)
* "High-horsepower" thinker - "High Execution" doer.
* Ability to work in a fast-paced environment with meticulous attention to detail.
Why Us
We're already the #1 rated company in our space and our customers love our system and our people. Recently voted locally as "The Best Place to Work in Charlottesville" we care as much about our people as our customers, and it shows! Whether it's a pancake breakfast, a video game night, a 5k mud runs, or a happy hour, there's time to enjoy the other people who are on the mission with you.
We're also on a strong financial footing, with 12 years of organically-fueled growth and four years running on the Inc. Magazine list of fastest growing privately held companies in the US. But, there's so much more we can do. And that's why we need you to join our growing team!
CoConstruct's core values appear in everything we do and everyone we hire:
* Look in the mirror first: We first look to ourselves to see what we can do (and not just say) to make a difference.
* Understand why: We constantly dig deeper and question the status quo in pursuit of a better way.
* Practice sympathetic straight-shooting: We don't sugar coat the truth, but we always tell it, with care -- even when it's not convenient.
* Pursue the customer's perspective: We make our customers' lives happier by looking at the world through their eyes -- and then taking action.
* Show personality: We allow our personalities to shine, so our customers love not just what we sell, but who we are.
* Boldly Innovate: We unapologetically question the status quo - then focus, experiment, and simplify to solve important problems.
*
CoConstruct is an equal opportunity employer and does not discriminate on the basis of race, sex, age, national origin, religion, physical or mental disability/handicap, marital status, veteran status, or any other basis prohibited by law. The purpose of this document is to provide a general statement of the major responsibilities of this position and is not intended to describe all elements of the work that may be performed and should not serve as the sole criteria for personnel decisions.
Customer Marketing Manager
Charlottesville, VA jobs
CoConstruct is looking for a Customer Marketing Manager that will lead marketing efforts to grow revenue from our customer base. You will be responsible for crafting and executing multi-channel campaigns designed to increase customer retention and lifetime value. You will work closely with the marketing channel experts and customer success team to develop programs designed to increase CoConstruct's value for our customer's businesses. You will collaborate closely with our sales, product marketing, revenue operations, and marketing production teams, and your peers on the marketing performance team to produce high impact campaigns that cultivate, engage and retain customers throughout their lifecycle.
A successful candidate should have proven experience in building and executing measurable and successful programs/campaigns in a B2B environment. We are looking for a self-starter who can both design a strategic customer marketing plan and then execute with precision. The ideal candidate is an ever-curious, results-driven marketer.
What You'll Do
Design and execute full-funnel multi-channel marketing programs to increase product adoption, as well as lifetime value via new revenue streams, recurring revenue, and subscription upgrades.
Grow customer advocacy by eliciting, analyzing, and packaging user feedback for internal teams to consume.
Work closely with product marketing to ensure sustained adoption of new features.
Use scalable, repeatable processes and techniques.
Ensure channel tactics are used in an integrated manner -- including email, webinars, outbound campaigns, live and virtual events, social media, in-app messaging, etc. -- to create an awesome, integrated experience for our customers.
Obtain a deep understanding of our customer segmentation in order to engage the right people in the best possible way to achieve results.
Ability to represent customer marketing plans to a wide range of stakeholders, including sales teams and executives.
Actively solicit inputs from key stakeholders regarding customer marketing campaign plan requirements.
Strong understanding of underlying systems and teams that are key to customer marketing success.
Required Skills/Experience
3-5 years B2B customer marketing or demand generation experience, SaaS preferred.
Do you have at least three years of demand generation experience, whether for customer acquisition or customer marketing?
Demonstrable experience leveraging modern marketing tenets to build a multi-channel revenue growth engine.
Deep understanding and experience with marketing automation systems, lifecycle marketing tactics, user segmentation, and other key marketing principles.
Do you have experience with marketing automation systems, lifecycle marketing tactics, user segmentation? Please list the marketing automation systems you're familiar with and how you've leveraged them in the past.
Experience with marketing automation tools (HubSpot preferred), customer relationship management tools (HubSpot preferred), and in-app messaging tools (preferred).
Strategy, accountability, project management, and campaign execution skills.
Accountability for and ownership of all customer marketing KPIs.
Excellent written and oral communication skills.
Strong interpersonal skills; ability to influence others with and without formal authority and build partnerships within the organization.
Highly organized and self-motivated with a high level of initiative.
Obsessed with metrics - monitor the results of campaigns, reporting, and optimizing for new and better campaigns.
Confident collaborating with various content stakeholders across several teams.
Experience working with project management software (e.g. Asana, Monday.com, Basecamp, etc.)
“High-horsepower” thinker - “High Execution” doer.
Ability to work in a fast-paced environment with meticulous attention to detail.
Why Us
We're already the #1 rated company in our space and our customers love our system and our people. Recently voted locally as “The Best Place to Work in Charlottesville” we care as much about our people as our customers, and it shows! Whether it's a pancake breakfast, a video game night, a 5k mud runs, or a happy hour, there's time to enjoy the other people who are on the mission with you.
We're also on a strong financial footing, with 12 years of organically-fueled growth and four years running on the Inc. Magazine list of fastest growing privately held companies in the US. But, there's so much more we can do. And that's why we need you to join our growing team!
CoConstruct's core values appear in everything we do and everyone we hire:
Look in the mirror first: We first look to ourselves to see what we can do (and not just say) to make a difference.
Understand why: We constantly dig deeper and question the status quo in pursuit of a better way.
Practice sympathetic straight-shooting: We don't sugar coat the truth, but we always tell it, with care -- even when it's not convenient.
Pursue the customer's perspective: We make our customers' lives happier by looking at the world through their eyes -- and then taking action.
Show personality: We allow our personalities to shine, so our customers love not just what we sell, but who we are.
Boldly Innovate: We unapologetically question the status quo - then focus, experiment, and simplify to solve important problems.
CoConstruct is an equal opportunity employer and does not discriminate on the basis of race, sex, age, national origin, religion, physical or mental disability/handicap, marital status, veteran status, or any other basis prohibited by law. The purpose of this document is to provide a general statement of the major responsibilities of this position and is not intended to describe all elements of the work that may be performed and should not serve as the sole criteria for personnel decisions.
Auto-ApplyAccount Executive (Government Solutions Manager)
Oakland, CA jobs
Binti builds software for state and county government agencies, focusing on reinventing social services. We started in child welfare, with the mission of helping every child have a safe, loving, and stable family. To date, we've helped approve more than 100,000 families to foster or adopt, and we support over 49% of the nation's child welfare system. We have expanded our product offerings in child welfare, moving more to the root of the problem, helping families stay together and avoid separation, and are now expanding horizontally across other areas in social services.
Binti is a for-profit, mission-driven software company based in San Francisco, CA. Investors include Founders Fund, First Round Capital, Kapor Capital, and others. We're a team of ~90 people and growing quickly. We care about creating a workplace where everyone feels welcome and can bring their full self to work. We have a huge, ambitious vision to rewire government to be more effective in expanding opportunities for people around the world, and we are looking for mission-driven, high-empathy, high-performance, and low-ego team members to join us on our exciting journey towards that vision.
OVERVIEW OF ROLE
The Government Solutions Manager role at Binti is an integral part of our Business Development team. You will be responsible for cultivating relationships with senior government officials across multiple states to share how Binti is driving innovation in the child welfare field with our unique software solutions. You will seek to become a trusted advisor and partner to these senior government leaders as they navigate the complexities and challenges of transforming child welfare policy and practice to yield better outcomes, supported by innovative technology from Binti.
Our Government Solutions team at Binti is expanding quickly, and you will work closely with other team members to build on our success, grow the company, and help foster youth and the agencies that serve them reach their full potential. You'll also have the opportunity to work across teams within Binti to ensure that our products surpass expectations and we exceed our goals.
This position can be in any major US city and will require up to 50% travel within the U.S.
WHAT YOU WILL DO
Lead and orchestrate business capture efforts in your territory at the executive level. Identify and build relationships with senior-level decision-makers and key stakeholders, resolve customer objections, negotiate terms, and successfully close new business opportunities for Binti.
Inform and manage complex procurement processes, including RFPs, and other procurement activities (proposal, security/IT, discovery, legal), and excel in professional writing to effectively communicate Binti's value while collaborating with your colleagues to generate winning proposals.
Engage with and establish credibility and trust among elected officials, state leaders, influencers, national advocacy organizations, and national/local foundations interested in child welfare by leading virtual and in-person meetings and solution demonstrations.
Build and progress a pipeline of sales opportunities to a successful “closed won” outcome through self-generated prospecting techniques and cultivating leads through a customer journey that aligns Binti solutions with customer needs and budget. Utilize sales and pipeline data to enhance performance and optimize productivity.
Direct Government Affairs resources in alignment with your detailed strategy to drive state-specific solutions that ultimately align with pipeline and quota targets.
Execute compelling communications to engage new potential customers through in-person dialog, telephone conversations, direct email, virtual and live events, conferences, etc.
Coordinate with the Binti Strategic Partnership Lead to ensure a smooth implementation and collaborate on building a comprehensive strategy to grow Binti's business inside the account.
Align and embrace the mission of enhancing Child Welfare technology to positively impact the lives of children and families, while empowering social workers to do their best work.
WHO YOU ARE AND WHAT WE WILL LOVE ABOUT YOU:
Must have 2+ years of quota-achieving, full-cycle, consultative sales experience working for a company selling enterprise technology solutions or similar enterprise offerings.
Government/public sector sales experience, ideally working with State Departments of Health and Human Services, is strongly preferred.
Knowledge of foster care/child welfare/health & human services programs is preferred.
Strong team focus and excellent collaboration skills to work within and across teams and with multiple different customers and stakeholders.
Demonstrated ability to communicate and present effectively at senior leadership levels.
Ability to flexibly manage multiple projects at a time/ wear many hats in a fast-paced environment.
Strong listening, negotiation, and presentation skills.
Self-motivated and able to thrive in a fast-paced, results-driven environment.
Ability to assess customer needs and build strong, trusted relationships at all levels.
Excellent time and project management skills, with a drive to improve processes and attention to detail, and follow-up to improve inefficient processes.
Experience using Salesforce CRM for deal updates and management reporting.
Compensation will be base + commission. OTE will depend on the level of experience
COMPENSATION
The annual base salary range for this role is $150,000-$185,000, depending on the candidate's skills, experience, market conditions, and internal pay parity. This role is also eligible for commissions, with an expected On Target Earnings (OTE) of $300,000-$370,000 per year, depending on performance. The OTE range reflects a standard full-time schedule and includes both base salary and commission, which may or may not be earned based on performance. This position is classified as exempt under applicable law.
BENEFITS & PERKS
An above-market compensation package (salary + equity)
Excellent medical, dental, vision, and life insurance - 99% of insurance premiums covered for you + your dependents
Flexible vacation time to promote a healthy work-life blend
13 paid holidays; 11 federally observed holidays (including Juneteenth), plus Election Day and the day after Thanksgiving
16 weeks of paid parental bonding leave for the arrival of a newborn or newly placed infant
Sick/mental health time separate from vacation days (accrue up to a cap of 80 hours)
4 weeks of sabbatical after 4 years of service at the company
401k, Commuter benefits, FSA, and DCFSA with administration paid for
$5,000 annual bonus for employees who volunteer as a CASA (court-appointed special advocates)
$2,500 annual reimbursement for ongoing learning and development, with opportunities to attend trainings/conferences, on-site speaker series, and lunch and learns
$300 reimbursement for initial office setup
$50 a month effective work reimbursement to cover internet, electricity, office setup costs, or lunch/snacks with coworkers
Paid jury duty
At Binti, we celebrate having a diverse team and believe our differences make us stronger. Binti is proud to be an equal-opportunity workplace and is an equal-opportunity employer. We welcome all qualified applicants to apply without regard to race, color, religion, gender, sexual orientation, age, national origin, disability, or protected Veteran status.
Auto-Apply(Senior) Customer Marketing Manager - Bellevue
Seattle, WA jobs
Aircall is a unicorn AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, faster resolutions, and scale. We're redefining what a customer communications platform can be-by combining voice, SMS, WhatsApp, and AI into one seamless workspace.
Our momentum comes from a simple but powerful idea: help every customer-facing team work smarter, not harder. Aircall's AI Voice Agent automates routine calls, AI Assist streamlines post-call tasks, and AI Assist Pro delivers real-time guidance that helps people do their best work. The result-companies grow revenue, deliver faster resolutions, and scale service.
We've built a product customers love and a business that scales fast. Aircall operates in nine global offices (Paris, New York, San Francisco, Sydney, Madrid, London, Berlin, Seattle, and Mexico City), and is backed by world-class investors. Our teams are shipping AI innovation faster than ever and expanding across new product lines and markets.
At Aircall, you'll join a company in motion-ambitious, profitable, and product-driven-where impact is visible, decisions are fast, and growth is real.
How We Work at Aircall: At Aircall, we believe in customer obsession, continuous learning, and delivering extraordinary outcomes. We value open collaboration, taking ownership, and making smart, informed decisions with speed and precision. If you thrive in a fast-paced, team-driven environment where curiosity, trust, and impact matter, you'll fit right in
About the Role:
We are seeking a strategic and customer-obsessed Customer Marketing Manager to lead initiatives that drive customer advocacy, expansion, product adoption, and retention and expansion at scale for our global business. This is a unique opportunity to collaborate cross-functionally with Product Marketing, Customer Success, Marketing Ops, Product, and Sales to drive a measurable impact on Aircall's growth.
This role reports to the Director of Product Marketing and is a hybrid role working in the Bellevue office Monday - Wednesday. Key Responsibilities:
Advocacy & Community Building
Develop and manage a customer advocacy program, including case studies, testimonials, reviews on 3rd-party sites (such as G2, Trustpilot, and Capterra), and references achieving assigned goals and timelines.
In close collaboration with the Field Marketing organization, identify and nurture customer champions to participate in events, webinars, and peer reviews.
Foster a sense of community through building a strategy for, and delivering, a Customer Advisory Board, user groups, forums, and customer events (both virtual and in-person).
Voice of the Customer
Manage programs that gather customer feedback (e.g. NPS survey) and share insights with Marketing, Customer Success, and Product teams to inform product development and service improvements.
Drive Customer Expansion Through Multi-SKU Strategy
Deploy personalized, multi-channel campaigns across industry, use case and company size segmentations to achieve target objectives for marketing-sourced customer expansion.
Partner with product marketing teams to develop go-to-market plans that support our cross-functional partners in Customer Success to achieve topline growth targets for the customer success leadership team.
Customer Engagement & Retention
Develop and execute integrated lifecycle marketing campaigns to increase product adoption, engagement, and customer retention.
Track customer engagement & retention KPsI, and use lifecycle marketing tactics like email campaigns, nurture programs, behavioral triggers, in-app messaging, and more to drive improvements in assigned KPIs. Create and distribute targeted communications, such as newsletters, product updates, and educational content, to keep customers informed and engaged.
Establish and then oversee governance for all customer-facing communications, ensuring consistency, alignment, and adherence to brand guidelines across all channels.
Qualifications:
5 years of experience in Customer Marketing, Community Marketing, Lifecycle Marketing, or a related role, ideally within a B2B SaaS environment.
Experience building customer advocacy programs.
Excellent communication skills, both written and verbal, with an ability to craft compelling customer narratives.
Strong understanding of customer journeys, product-led sales, and lifecycle marketing strategies.
Analytical mindset with experience using tools like Salesforce, Hubspot (or similar), and customer engagement platforms.
Characteristics
Empathetic and customer-first mindset; you genuinely care about creating value for customers.
Strategic thinker who can both build and execute hands-on in a fast-paced environment.
Collaborative and highly organized with strong project management skills.
Creative problem solver who thrives on turning ideas into actionable plans.
$130,000 - $160,000 a year
This base range is not including a 10 percent annual bonus, equity, and other benefits. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, and experience.
Why join us?
🚀 Key moment to join Aircall in terms of growth and opportunities💆 ♀️ Our people matter, work-life balance is important at Aircall📚 Fast-learning environment, entrepreneurial and strong team spirit🌍 45+ Nationalities: cosmopolite & multi-cultural mindset💵 Competitive salary package & equity🏨 Medical, dental, and vision insurance is 100% covered📈 401k plan with company matching!✈️ Unlimited PTO - take the time you need to come to work feeling great!⭐️ Wellness, internet, and childcare reimbursements💚 Generous parental leave policy
DE&I Statement: At Aircall, we believe diversity, equity and inclusion - irrespective of origins, identity, background and orientations - are core to our journey.
We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. We're working to create a place filled with diverse people who can enrich and learn from one another. We're committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive.
We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open. Above all else, we understand and acknowledge that we have work to do and much to learn.
Want to know more about candidate privacy? Find our Candidate Privacy Notice here.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Auto-Apply(Senior) Customer Marketing Manager - Bellevue
Seattle, WA jobs
Job DescriptionAircall is a unicorn AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, faster resolutions, and scale. We're redefining what a customer communications platform can be-by combining voice, SMS, WhatsApp, and AI into one seamless workspace.
Our momentum comes from a simple but powerful idea: help every customer-facing team work smarter, not harder. Aircall's AI Voice Agent automates routine calls, AI Assist streamlines post-call tasks, and AI Assist Pro delivers real-time guidance that helps people do their best work. The result-companies grow revenue, deliver faster resolutions, and scale service.
We've built a product customers love and a business that scales fast. Aircall operates in nine global offices (Paris, New York, San Francisco, Sydney, Madrid, London, Berlin, Seattle, and Mexico City), and is backed by world-class investors. Our teams are shipping AI innovation faster than ever and expanding across new product lines and markets.
At Aircall, you'll join a company in motion-ambitious, profitable, and product-driven-where impact is visible, decisions are fast, and growth is real.
How We Work at Aircall: At Aircall, we believe in customer obsession, continuous learning, and delivering extraordinary outcomes. We value open collaboration, taking ownership, and making smart, informed decisions with speed and precision. If you thrive in a fast-paced, team-driven environment where curiosity, trust, and impact matter, you'll fit right in
About the Role:
We are seeking a strategic and customer-obsessed Customer Marketing Manager to lead initiatives that drive customer advocacy, expansion, product adoption, and retention and expansion at scale for our global business. This is a unique opportunity to collaborate cross-functionally with Product Marketing, Customer Success, Marketing Ops, Product, and Sales to drive a measurable impact on Aircall's growth.
This role reports to the Director of Product Marketing and is a hybrid role working in the Bellevue office Monday - Wednesday. Key Responsibilities:
Advocacy & Community Building
Develop and manage a customer advocacy program, including case studies, testimonials, reviews on 3rd-party sites (such as G2, Trustpilot, and Capterra), and references achieving assigned goals and timelines.
In close collaboration with the Field Marketing organization, identify and nurture customer champions to participate in events, webinars, and peer reviews.
Foster a sense of community through building a strategy for, and delivering, a Customer Advisory Board, user groups, forums, and customer events (both virtual and in-person).
Voice of the Customer
Manage programs that gather customer feedback (e.g. NPS survey) and share insights with Marketing, Customer Success, and Product teams to inform product development and service improvements.
Drive Customer Expansion Through Multi-SKU Strategy
Deploy personalized, multi-channel campaigns across industry, use case and company size segmentations to achieve target objectives for marketing-sourced customer expansion.
Partner with product marketing teams to develop go-to-market plans that support our cross-functional partners in Customer Success to achieve topline growth targets for the customer success leadership team.
Customer Engagement & Retention
Develop and execute integrated lifecycle marketing campaigns to increase product adoption, engagement, and customer retention.
Track customer engagement & retention KPsI, and use lifecycle marketing tactics like email campaigns, nurture programs, behavioral triggers, in-app messaging, and more to drive improvements in assigned KPIs. Create and distribute targeted communications, such as newsletters, product updates, and educational content, to keep customers informed and engaged.
Establish and then oversee governance for all customer-facing communications, ensuring consistency, alignment, and adherence to brand guidelines across all channels.
Qualifications:
5 years of experience in Customer Marketing, Community Marketing, Lifecycle Marketing, or a related role, ideally within a B2B SaaS environment.
Experience building customer advocacy programs.
Excellent communication skills, both written and verbal, with an ability to craft compelling customer narratives.
Strong understanding of customer journeys, product-led sales, and lifecycle marketing strategies.
Analytical mindset with experience using tools like Salesforce, Hubspot (or similar), and customer engagement platforms.
Characteristics
Empathetic and customer-first mindset; you genuinely care about creating value for customers.
Strategic thinker who can both build and execute hands-on in a fast-paced environment.
Collaborative and highly organized with strong project management skills.
Creative problem solver who thrives on turning ideas into actionable plans.
This base range is not including a 10 percent annual bonus, equity, and other benefits. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, and experience.Why join us?
\uD83D\uDE80 Key moment to join Aircall in terms of growth and opportunities\uD83D\uDC86️ ♀️ Our people matter, work-life balance is important at Aircall\uD83D\uDCDA Fast-learning environment, entrepreneurial and strong team spirit\uD83C\uDF0D 45+ Nationalities: cosmopolite & multi-cultural mindset\uD83D\uDCB5 Competitive salary package & equity\uD83C\uDFE8 Medical, dental, and vision insurance is 100% covered\uD83D\uDCC8 401k plan with company matching!✈️ Unlimited PTO - take the time you need to come to work feeling great!⭐️ Wellness, internet, and childcare reimbursements\uD83D\uDC9A Generous parental leave policy
DE&I Statement: At Aircall, we believe diversity, equity and inclusion - irrespective of origins, identity, background and orientations - are core to our journey.
We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. We're working to create a place filled with diverse people who can enrich and learn from one another. We're committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive.
We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open. Above all else, we understand and acknowledge that we have work to do and much to learn.
Want to know more about candidate privacy? Find our Candidate Privacy Notice here.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.