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Operations Coordinator jobs at SGS

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  • Project Coordinator

    SGS 4.8company rating

    Operations coordinator job at SGS

    SGS is the global leader and innovator in inspection, verification, testing and certification services. Founded in 1878, SGS is recognized as the global benchmark in quality and integrity. With over 97,000 employees in 130 countries and operating a network of more than 2,400 offices and laboratories, we provide services to almost every industry by assuring quality and safety of products and services. Trusted all over the world, SGS is a market leader because we put 100% passion, pride and innovation into everything we do. We encourage new ideas. We welcome people who challenge the way we do things. And we will be 100% committed to helping you reach your full potential. Position Summary The Project Coordinator is responsible for coordinating projects, multiple laboratory operational activities, and acts as the point of contact between operations and internal and external clients. Prepares test samples, readies equipment and conducts rudimentary tests under the direction of laboratory supervisor and/or manager. Performs analysis of test results, as obtained by specific methodologies and techniques. Responsible for recording, reviewing, and reporting data. Job Functions Coordinate execution of SGS testing and other services with local labs and global affiliates including sample processing Performs job ticket review and monitors closing and invoicing of jobs folders Maintain tracking spreadsheets and email correspondence0Coordinates projects and performs data collection Provides support to all staff members of the department, including training where appropriate Support Operations efforts with Sales, Technical and other departments May communicate with clients regarding time performance or problems encountered in the particular analysis Assists in calibration scheduling and other ISO 17025 related activities Prepare specimens for use in testing, following standardized procedures Tests and analyzes samples to determine performance properties as well as other characteristics Uses and operates any equipment or test apparatus in the laboratory, with appropriate training Assists in maintenance and troubleshooting of testing equipment Read, comprehend and execute new test methods/standards capability added to the department operation Sets up laboratory equipment and/or instrumentation required for the analysis of samples in accordance with AATCC, ASTM, FTC, CFR, ISO, and other procedures from state and local municipalities, client proprietary procedures, and other non-routine procedures Assist in keeping inventory of laboratory chemicals and equipment necessary for the day-to-day functioning of the laboratory and in compiling a list of supplies to be ordered when needed Periodic analysis of known standards and/or samples relative to various areas of testing are employed both as a means of method validation and analytical proficiency. The results of the analyses are recorded in the individual's training record Other projects and tasks/duties may also be assigned Provide administrative and special lab performance support as assigned for overall department management activities Adheres to internal standards, policies, and procedures Performs other duties as assigned Qualifications Education & Experience Education and ExperienceEducation RequirementBachelor's Degree in a relevant SBU scientific field 2-3 years laboratory experience Or equivalent education and experience Knowledge, Skills, & Abilities Language Skills: Advanced written and spoken English Mathematical Skills: Intermediate Reasoning Skills/Abilities: Intermediate Ability to work independently under general supervision Ability to deal with problems involving a few concrete variables in standardized situations Ability to follow directions ensuring the end results are accurate and completed with the required timeframe Ability to read and understand documents such as test procedures, literature references, safety rules, operation, and maintenance instructions, and manuals Ability to write in a conventional, professional, and scientific manner in preparing routine reports and correspondence Ability to speak effectively to customers or employees of the organization Knowledge / Skill / AbilityPreferred / RequiredAdvanced proficiency in Microsoft Office Suite preferred, particularly Outlook, Excel, and Word Pay Range: $21.00 - $28.00/ hour Additional Information Benefits Competitive salary. Comprehensive health, dental, and vision insurance for full time employees. Retirement savings plan. Continuous professional development and training opportunities. A dynamic, collaborative work environment. Access to cutting-edge cryptographic technology and tools. Physical Demands of the Job Stand: Occasionally Move or traverse: Frequently Sit: Constantly Use hands: Constantly Reach with hands and arms: Occasionally Climb or balance: Occasionally Stoop, kneel, crouch or crawl: Occasionally Talk/hear: Constantly Taste/Smell: Occasionally Lift/carry/push or pull: Occasionally 30 lbs Additional information SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required. This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company's rights to assign or reassign duties and responsibilities to this job at any time. If you are applying for a position within the United States and you have difficulty completing the on-line employment application because of a disability, please call ************ for assistance and leave a message. You will receive a callback. Please note, this phone number is not for general employment information but is only for individuals who are experiencing difficulty applying for a position due to a disability.
    $21-28 hourly 23h ago
  • Operations Coordinator

    Deploy Solutions Group 3.9company rating

    Chicago, IL jobs

    As Operations Coordinator, you will support and act as the liaison between the carrier department and our customer base. In this role you will be responsible for making sure the movement of OTR freight across North America is coordinated and executed successfully according to our company “service standards” as well as our customers' needs. This position is responsible for tracking and tracing shipments, obtaining and communicating updates to customers, scheduling deliveries, and managing/ maintaining relationships with existing and new customers. This position requires baseline knowledge of transportation market trends and relationship building. This role will require cross-functional engagement with various internal departments (carrier sales, customer sales, and management team) as well as external customer facing responsibilities. As Operations Coordinator you will be responsible for ensuring that the department maintains an exceptional customer experience. This is an onsite role based out of our River North office. Skills and Qualifications • Bachelor's Degree (strongly preferred) • 1-3 years of logistics (preferred) or related experience (customer service, operations, account mgmt.) • Professional, prompt, and polished written and verbal communication skills • Strong interpersonal and relationship building skills • Ability to identify and resolve problems independently and with sound judgement • Ability to consistently demonstrate accuracy, thoroughness and dependability in a fast-paced environment • Persistent work ethic and self-motivation • Ability to thrive is a start-up environment • Ability to achieve goals independently and in a team environment • Bilingual in English and Spanish (preferred) What We Offer •Competitive base salary plus an aggressive bonus plan •Full health benefits and 401k matching •Energetic, fun, and friendly work environment •Limitless growth potential •Casual dress code •Open door policy - strong engagement and connectivity with company leadership Compensation Salary + Bonus + Competitive Commission Structure About Deploy Solutions Group Deploy Solutions was formed in the heart of Chicago by industry experts and market specialists with one goal in mind; to create an improved customer experience through high touch service. Specialized in hauling fresh produce, Deploy Solutions Group has developed detailed processes and proprietary tools to ensure an elevated customer experience and on-time deliveries. We offer the opportunity to expand your skill set by learning under industry experts while helping to build and develop a fast-growing start-up. We are on the hunt for individuals who are highly organized, quick learners, strong leaders and seamless multi-taskers. Don't just take any job, build your professional career right here at Deploy Solutions Group. About the Team The Operations team is a key department within the organization focused on servicing and adding value to our end customers. We believe that servicing our customers is the lifeblood of our company and what differentiates us from the competition. We are currently looking for candidates who share our vision and passion for success through hard work and results. We value each member of the team and prioritize building and cultivating a fun yet results driven company culture. Deploy Solutions Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis prohibited by applicable law.
    $31k-43k yearly est. 4d ago
  • Delivery Operations Specialist

    Backyard Discovery 4.0company rating

    Overland Park, KS jobs

    Why join Backyard Discovery? • Be part of a category leader redefining outdoor living. • Work with a passionate team where your ideas can directly shape future products. • Gain hands-on experience across product management, marketing, and operations. • Enjoy a collaborative, supportive culture built around innovation and growth. • Clear path for advancement - we believe in promoting from within and developing tomorrow's leaders. About the Role The Delivery Operations Specialist role is pivotal in ensuring a seamless final mile delivery experience for our customers. You'll be responsible for managing shipments, coordinating with delivery carriers, and providing accurate delivery updates-all while building strong relationships that drive operational excellence. Essential Duties and Responsibilities • Oversee and coordinate shipments transitioning to final mile delivery carriers • Ensure timely and accurate handoffs to carrier partners • Respond to customer inquiries regarding shipment status • Provide real-time tracking updates and reliable delivery estimates • Resolve delivery issues with urgency and professionalism • Build and maintain strong partnerships with final mile delivery carriers • Understand carrier capabilities, constraints, and preferences to optimize delivery execution • Collaborate with carriers to improve delivery performance and customer satisfaction • Champion the “Perfect Delivery” experience by ensuring every shipment arrives on time, intact, and with full transparency • Monitor delivery metrics and proactively address gaps in performance Qualifications • 2+ years of experience in logistics, delivery operations, or supply chain coordination • Strong communication and relationship-building skills • Proficiency in shipment tracking systems and logistics platforms • Ability to multitask and thrive in a fast-paced environment • Customer-first mindset with a passion for operational excellence • Experience with LTL, FTL, or hub-and-spoke linehaul operations Equal Opportunity Statement Backyard Discovery is committed to equal opportunity for all employees and applicants. As a proud Equal Opportunity Employer (EOE), we do not discriminate based on race, color, national origin, ancestry, citizenship status, religion, sex, sexual stereotyping, sexual orientation, gender, gender identity, gender expression, age, marital status, mental or physical disability, medical condition, genetic information, military or veteran status, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other protected characteristic.
    $49k-80k yearly est. 3d ago
  • Assembly Operations Specialist

    Backyard Discovery 4.0company rating

    Overland Park, KS jobs

    Why join Backyard Discovery? • Be part of a category leader redefining outdoor living. • Work with a passionate team where your ideas can directly shape future products. • Gain hands-on experience across product management, marketing, and operations. • Enjoy a collaborative, supportive culture built around innovation and growth. • Clear path for advancement - we believe in promoting from within and developing tomorrow's leaders. About the Role The Assembly Operations Specialist is responsible for coordinating, scheduling, and supporting a nationwide network of independent 1099 assembly technicians who perform installations of backyard wood products - including swing sets, pergolas, sheds, gazebos, and greenhouses. This position ensures timely assignment and completion of work orders while maintaining communication between customers, field technicians, and internal operations. The Dispatcher plays a key role in achieving high service levels, technician efficiency, and customer satisfaction across all markets. Essential Duties and Responsibilities Dispatching and Scheduling • Assign daily and weekly work orders to qualified assembly technicians based on region, workload, and skill set. • Monitor technician schedules and capacity planning for all covered territories. • Manage reschedules, cancellations, and last-minute job changes promptly to avoid service delays. • Ensure all jobs meet internal Service Level Agreements (SLAs) for timeliness, quality, and documentation. Communication and Coordination • Serve as the primary operational contact for field technicians, providing them with all necessary job details, assembly instructions, and customer contact information. • Communicate clearly and professionally with customers regarding scheduling, arrival times, and project status. • Coordinate with the logistics, customer service, and recruiting departments to resolve issues, confirm product readiness, and fill open service gaps. Monitoring and Job Tracking • Monitor technician check-ins, job progress, and completion using dispatching or route management software. • Verify that all completion photos, customer signatures, and work documentation are received and accurate. • Identify and address incomplete jobs or service failures, initiating follow-up or reassignment as needed. Performance Oversight and Quality Control • Track technician performance metrics such as completion rates, rework frequency, and communication responsiveness. • Document recurring service issues, quality concerns, or compliance violations for review by management. • Support onboarding of new technicians and ensure current 1099 contractors maintain proper insurance and compliance documentation. • Provide data and feedback to the recruiting team on areas where coverage expansion is needed. Operational Reporting • Maintain accurate daily, weekly, and monthly dispatch reports, including job completion, open work orders, and SLA compliance. • Contribute to continuous improvement by identifying operational inefficiencies and recommending process enhancements. Qualifications Education and Experience • High School Diploma or GED required. • Associate's or Bachelor's degree in Business, Logistics, Supply Chain Management, or related field preferred. • Minimum of 2 years of experience in dispatching, scheduling, or logistics coordination; experience managing 1099 or independent contractor workforces preferred. • Familiarity with home assembly, delivery, or final-mile service operations strongly desired. Knowledge, Skills, and Abilities • Strong organizational and time-management skills with the ability to prioritize competing demands. • Effective written and verbal communication skills with both field technicians and customers. • Ability to make sound, timely decisions under pressure. • Competent in Microsoft Excel, Outlook, and related reporting tools. • Detail-oriented with strong follow-through and accountability. Work Environment • This role may be performed remotely or from a centralized dispatch office. • Requires consistent communication with technicians via phone, text, and email. • May require occasional evening or weekend availability during high-volume periods or weather-related reschedules. • Fast-paced environment with frequent changes and tight deadlines. Equal Opportunity Statement Backyard Discovery is committed to equal opportunity for all employees and applicants. As a proud Equal Opportunity Employer (EOE), we do not discriminate based on race, color, national origin, ancestry, citizenship status, religion, sex, sexual stereotyping, sexual orientation, gender, gender identity, gender expression, age, marital status, mental or physical disability, medical condition, genetic information, military or veteran status, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other protected characteristic.
    $49k-80k yearly est. 4d ago
  • Manager of Transacations and Operations

    AP Rochester 3.8company rating

    Rochester, NY jobs

    Are you a Real Estate Paralegal looking for a new AMAZING opportunity? AP is currently working with a Real Estate Investment Firm to secure a Direct Hire Manager of Transactions and Operations. This opportunity will allow you to join a rapidly growing firm and to work in a state of the art office space. This is a small group of very motivated and professional people that you want to align yourself with. The Rochester and Connecticut offices employee 14 people. ABOUT THE ROLE This role supports the full loan closing lifecycle and key operational functions. Working closely with Acquisition, Investment, and Finance teams, the Manager of Transactions and Operations assists with loan closings, third-party coordination, and loan onboarding. The position also provides operational and administrative support, including employee onboarding and document management. The role reports to senior finance leadership and is based in the Rochester office. Responsibilities Loan Closing and Transaction Support Coordinate with acquisition and investment teams to collect required information from third parties such as appraisers and legal counsel Assist with loan closing processes and ensure timely and accurate onboarding of loans Work with loan servicers to set up and onboard newly closed loans Administrative and Operational Support Support new employee onboarding including technology setup, phone access, and equipment ordering Manage document retention and organization Assist with general office administrative functions Cross-Functional Support Cross-train and provide support for investor and accounting-related tasks during peak periods Experience Background in accounting, paralegal work, or related fields Real estate knowledge or experience, including exposure to real estate closings, preferred Knowledge, Skills, Abilities, and Other Characteristics Proficiency in Microsoft Excel Strong attention to detail with high standards for accuracy and organization Self-starter with the ability to manage multiple priorities Strong written and verbal communication skills Ability to work effectively in a team-oriented environment Professional, engaging demeanor with a customer-service mindset
    $83k-136k yearly est. 2d ago
  • Operations Coordinator

    Wecare Medical Specialty Group 4.1company rating

    San Francisco, CA jobs

    We are seeking a highly organized, proactive, and detail-oriented Operations Coordinator to support and streamline day-to-day operational activities across multiple departments in a fully remote environment. The successful candidate will play a critical role in ensuring efficient workflows, accurate documentation, timely communication, and operational compliance. This role requires strong coordination skills, the ability to manage multiple priorities, and a solid understanding of operational processes within a remote setting. Key Responsibilities Coordinate daily operational activities to ensure smooth and efficient business processes Support cross-functional teams by managing schedules, task assignments, and workflow tracking Monitor operational performance metrics and prepare regular reports for leadership Maintain accurate records, documentation, and operational databases Assist in process improvement initiatives to enhance efficiency and productivity Serve as a central point of contact between internal teams and external stakeholders Track project timelines, deliverables, and follow up on pending actions Ensure compliance with internal policies, procedures, and operational standards Support onboarding, documentation, and administrative coordination for remote staff Handle confidential and sensitive information with professionalism and discretion Required Qualifications Must currently reside in Canada Must possess a valid government-issued ID (e.g., Canadian Passport, Drivers License, Permanent Resident Card) Bachelors degree in Business Administration, Operations Management, or a related field (preferred but not mandatory) Minimum of 2 years of experience in operations coordination, administrative support, or a similar role Strong organizational and multitasking skills with exceptional attention to detail Excellent written and verbal communication skills Proficiency in Microsoft Office (Word, Excel, Outlook) and collaboration tools such as Google Workspace, Slack, or Microsoft Teams Ability to work independently and manage time effectively in a remote environment Preferred Qualifications Experience working in a fully remote or hybrid work environment Familiarity with project management tools such as Asana, Monday.com, Trello, or Jira Basic understanding of operational reporting and data tracking Experience supporting cross-functional or distributed teams Technical Requirements Reliable high-speed internet connection Personal computer/laptop capable of supporting remote work tools Comfortable using cloud-based systems and virtual communication platforms Core Competencies Strong problem-solving and analytical skills High level of professionalism and integrity Ability to adapt to changing priorities and business needs Strong interpersonal and collaboration skills Self-motivated with a results-driven mindset Benefits & Compensation Competitive salary based on experience and qualifications Fully remote work environment within Canada Paid time off and statutory holidays Professional development and growth opportunities Supportive and collaborative remote team culture Compliance Notice This position is open only to candidates who reside in Canada and can provide valid identification as part of the employment verification process.
    $38k-57k yearly est. 6d ago
  • Operations Coordinator

    Wecare Medical Specialty Group 4.1company rating

    San Francisco, CA jobs

    Job Description We are seeking a highly organized, proactive, and detail-oriented Operations Coordinator to support and streamline day-to-day operational activities across multiple departments in a fully remote environment. The successful candidate will play a critical role in ensuring efficient workflows, accurate documentation, timely communication, and operational compliance. This role requires strong coordination skills, the ability to manage multiple priorities, and a solid understanding of operational processes within a remote setting. Key Responsibilities Coordinate daily operational activities to ensure smooth and efficient business processes Support cross-functional teams by managing schedules, task assignments, and workflow tracking Monitor operational performance metrics and prepare regular reports for leadership Maintain accurate records, documentation, and operational databases Assist in process improvement initiatives to enhance efficiency and productivity Serve as a central point of contact between internal teams and external stakeholders Track project timelines, deliverables, and follow up on pending actions Ensure compliance with internal policies, procedures, and operational standards Support onboarding, documentation, and administrative coordination for remote staff Handle confidential and sensitive information with professionalism and discretion Required Qualifications Must currently reside in Canada Must possess a valid government-issued ID (e.g., Canadian Passport, Drivers License, Permanent Resident Card) Bachelors degree in Business Administration, Operations Management, or a related field (preferred but not mandatory) Minimum of 2 years of experience in operations coordination, administrative support, or a similar role Strong organizational and multitasking skills with exceptional attention to detail Excellent written and verbal communication skills Proficiency in Microsoft Office (Word, Excel, Outlook) and collaboration tools such as Google Workspace, Slack, or Microsoft Teams Ability to work independently and manage time effectively in a remote environment Preferred Qualifications Experience working in a fully remote or hybrid work environment Familiarity with project management tools such as Asana, Monday.com, Trello, or Jira Basic understanding of operational reporting and data tracking Experience supporting cross-functional or distributed teams Technical Requirements Reliable high-speed internet connection Personal computer/laptop capable of supporting remote work tools Comfortable using cloud-based systems and virtual communication platforms Core Competencies Strong problem-solving and analytical skills High level of professionalism and integrity Ability to adapt to changing priorities and business needs Strong interpersonal and collaboration skills Self-motivated with a results-driven mindset Benefits & Compensation Competitive salary based on experience and qualifications Fully remote work environment within Canada Paid time off and statutory holidays Professional development and growth opportunities Supportive and collaborative remote team culture Compliance Notice This position is open only to candidates who reside in Canada and can provide valid identification as part of the employment verification process.
    $38k-57k yearly est. 6d ago
  • Operations Strategy Coordinator

    Lambda 4.2company rating

    San Jose, CA jobs

    Lambda, The Superintelligence Cloud, is a leader in AI cloud infrastructure serving tens of thousands of customers. Our customers range from AI researchers to enterprises and hyperscalers. Lambda's mission is to make compute as ubiquitous as electricity and give everyone the power of superintelligence. One person, one GPU. If you'd like to build the world's best AI cloud, join us. *Note: This position requires presence in our San Jose office location 4 days per week; Lambda's designated work from home day is currently Tuesday. The Operations Strategy Coordinator is responsible for ensuring smooth and efficient internal processes for cloud deployments. You'll collaborate closely with teams across Supply Chain, Data Center Operations, Program Management, Engineering, and Product to coordinate internal communications, manage administrative tasks, and help keep supply chain operations running smoothly. What You'll Do Internal Coordination: Support internal alignment between Supply Chain, Engineering, Operations, and Product teams, scheduling meetings, maintaining action items, and tracking progress. Operational Planning: Organize and maintain internal documentation, including deployment schedules, operational plans, and internal communications. Asset Tracking: Assist in maintaining internal records of hardware assets (servers, GPUs, networking equipment), ensuring accurate inventory tracking and timely updates. Logistics Support: Help coordinate internal logistics, tracking shipments, deliveries, and equipment transfers across teams and locations. Problem-solving: Identify and resolve supply chain issues and develop contingency plans for unexpected risks. Issue Resolution Support: Act as a point-of-contact internally for supply chain issues, escalating to senior team members and tracking resolution progress. Reporting: Assist in preparing internal reports summarizing deployment statuses, operational efficiency metrics, and material availability. Process Improvement: Provide input and support for internal process improvements aimed at enhancing collaboration, clarity, and efficiency. You Bachelor's degree in Business, Operations Management, Supply Chain, or a related field. 3+ years of experience in operations, project management, or a similar coordination role. Strong organizational, communication, and interpersonal skills. Detail-oriented mindset and ability to prioritize tasks effectively. Proficiency with Microsoft Excel, Google Workspace, Slack, and similar productivity tools. Comfortable working collaboratively within a fast-paced team environment. Nice to Have Familiarity with cloud infrastructure or data center operations is a plus Working knowledge of Jira Strong expertise in Google Workspace and/or Microsoft Excel Experience in project management or driving/leading projects Salary Range Information The annual salary range for this position has been set based on market data and other factors. However, a salary higher or lower than this range may be appropriate for a candidate whose qualifications differ meaningfully from those listed in the job description. About Lambda Founded in 2012, with 500+ employees, and growing fast Our investors notably include TWG Global, US Innovative Technology Fund (USIT), Andra Capital, SGW, Andrej Karpathy, ARK Invest, Fincadia Advisors, G Squared, In-Q-Tel (IQT), KHK & Partners, NVIDIA, Pegatron, Supermicro, Wistron, Wiwynn, Gradient Ventures, Mercato Partners, SVB, 1517, and Crescent Cove We have research papers accepted at top machine learning and graphics conferences, including NeurIPS, ICCV, SIGGRAPH, and TOG Our values are publicly available: ************************* We offer generous cash & equity compensation Health, dental, and vision coverage for you and your dependents Wellness and commuter stipends for select roles 401k Plan with 2% company match (USA employees) Flexible paid time off plan that we all actually use A Final Note: You do not need to match all of the listed expectations to apply for this position. We are committed to building a team with a variety of backgrounds, experiences, and skills. Equal Opportunity Employer Lambda is an Equal Opportunity employer. Applicants are considered without regard to race, color, religion, creed, national origin, age, sex, gender, marital status, sexual orientation and identity, genetic information, veteran status, citizenship, or any other factors prohibited by local, state, or federal law.
    $39k-60k yearly est. Auto-Apply 23d ago
  • Coordinator, Payment Processing Operations

    Convera 3.6company rating

    Santa Ana, CA jobs

    Role Objective A principal function of this position includes the review and analysis of banking details, ensuring wires processed by Convera are compliant to client requirements. Associate day to day activity is related to the cases where further investigation is needed via email or other off-line used applications to understand wires' status, execute client's request, or provide confirmation if payment cycle has been successful completed. Responsibilities/Essential Job Functions * Resolving multi-channel payment queries via email, Swift messaging or ECM cases providing immediate answers were possible and referring to banking partners or Client Service when necessary. * Accurately process cancellations, reissues, and refunds requests in accordance with agreed SLA's * Follows recommendations from Treasury and CS Team to limit potential loss to Convera or our customer by setting up wires with the correct Time/Rate critical buybacks/reissues and action with urgency with the right currency requirements. * Ensure appropriate accounting proof is present prior to actioning any repurchase request. * Identify and initiate the proper bank message to resolve payment breaks. Amendments, Recalls, Tracers, Bank Charges Inquiry, Respond to request for Compliance inquiries. * Communicate frequently with the correspondent bank network to help resolve payment investigations. * Monitor intake channels to keep the right level of daily productivity to enable Convera to deliver a good service and ensure the respective processing of wires within the agreed service level agreement. About Convera Convera is the largest non-bank B2B cross-border payments company in the world. Formerly Western Union Business Solutions, we leverage decades of industry expertise and technology-led payment solutions to deliver smarter money movements to our customers - helping them capture more value with every transaction. Convera serves more than 30,000 customers ranging from small business owners to enterprise treasurers, educational institutions, financial institutions, law firms, and NGOs. Our teams care deeply about the value we bring to our customers, making Convera a rewarding workplace. This is an exciting time for our organization as we build our team with growth-minded, results-oriented people who are looking to move fast in an innovative environment. As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging. We offer an abundance of competitive perks and benefits including: * Market competitive salary. * Great career growth and development opportunities in a global organization. * A flexible approach to work and a hybrid schedule with 2 days in office * Generous insurance (health, disability, life). * Paid holidays, time-off, and leave policies for life events (maternity, paternity, adoption). * Paid volunteering opportunities (5 days per year). * Shift Hours: Monday to Friday, 7:00-4:00pm There are plenty of amazing opportunities at Convera for talented, creative problem solvers who never settle for good enough and are looking to transform Business to Business payments. Apply now if you're ready to unleash your potential. Objetivo del Puesto Una función principal de esta posición incluye la revisión y análisis de detalles bancarios, asegurando que las transferencias procesadas por Convera cumplan con los requisitos del cliente. La actividad diaria del asociado está relacionada con los casos que requieren investigación adicional a través de correo electrónico u otras aplicaciones fuera de línea para comprender el estado de las transferencias, ejecutar solicitudes del cliente o confirmar si el ciclo de pago se ha completado exitosamente. Responsabilidades / Funciones Esenciales del Puesto * Resolver consultas de pago multicanal a través de correo electrónico, mensajería Swift o casos ECM, proporcionando respuestas inmediatas cuando sea posible y remitiendo a socios bancarios o al Servicio al Cliente cuando sea necesario. * Procesar con precisión solicitudes de cancelaciones, reemisiones y reembolsos de acuerdo con los SLA acordados. * Seguir las recomendaciones del equipo de Tesorería y CS para limitar posibles pérdidas para Convera o nuestros clientes, configurando transferencias con las recompras/reemisiones críticas de Tiempo/Tasa correctas y actuando con urgencia según los requisitos de moneda. * Asegurar que exista la prueba contable adecuada antes de ejecutar cualquier solicitud de recompra. * Identificar e iniciar el mensaje bancario adecuado para resolver interrupciones de pago: enmiendas, recordatorios, rastreos, consultas de cargos bancarios, responder a solicitudes de investigaciones de Cumplimiento. * Comunicarse frecuentemente con la red de bancos corresponsales para ayudar a resolver investigaciones de pagos. * Monitorear los canales de entrada para mantener el nivel adecuado de productividad diaria que permita a Convera ofrecer un buen servicio y garantizar el procesamiento respectivo de transferencias dentro del acuerdo de nivel de servicio establecido. Acerca de Convera Convera es la empresa de pagos transfronterizos B2B más grande del mundo fuera del sector bancario. Anteriormente Western Union Business Solutions, aprovechamos décadas de experiencia en la industria y soluciones de pago basadas en tecnología para ofrecer movimientos de dinero más inteligentes a nuestros clientes, ayudándolos a obtener más valor en cada transacción. Convera atiende a más de 30,000 clientes que van desde pequeños empresarios hasta tesoreros corporativos, instituciones educativas, instituciones financieras, bufetes de abogados y ONG. Nuestros equipos se preocupan profundamente por el valor que brindamos a nuestros clientes, haciendo de Convera un lugar de trabajo gratificante. Este es un momento emocionante para nuestra organización mientras construimos nuestro equipo con personas orientadas al crecimiento y a los resultados, que buscan avanzar rápidamente en un entorno innovador. Como una empresa verdaderamente global con empleados en más de 20 países, nos apasiona la diversidad; buscamos y celebramos personas de diferentes orígenes, estilos de vida y puntos de vista únicos. Queremos trabajar con las mejores personas y asegurarnos de fomentar una cultura de inclusión y pertenencia. Ofrecemos una gran cantidad de beneficios y ventajas competitivas, que incluyen: * Salario competitivo en el mercado. * Excelentes oportunidades de crecimiento profesional y desarrollo en una organización global. * Un enfoque flexible de trabajo y un horario híbrido con 2 días en oficina. * Seguro generoso (salud, discapacidad, vida). * Días festivos pagados, tiempo libre y políticas de licencia para eventos de vida (maternidad, paternidad, adopción). * Oportunidades de voluntariado pagadas (5 días por año). Horario: Lunes a viernes, de 7:00 a 4:00 pm. Hay muchas oportunidades increíbles en Convera para personas talentosas y creativas que nunca se conforman con lo suficiente y buscan transformar los pagos entre empresas. Aplica ahora si estás listo para liberar tu potencial.
    $36k-56k yearly est. Auto-Apply 24d ago
  • People Operations Coordinator (Contractor)

    Postman 4.0company rating

    Cupertino, CA jobs

    Who Are We? Postman is the world's leading API platform, used by more than 40 million developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration-enabling users to create better APIs, faster. The company is headquartered in San Francisco and has offices in Boston, New York, and Bangalore - where Postman was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or connect with Postman on X via @getpostman. P.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman. The Opportunity We are seeking a highly organized and proactive People Operations Coordinator to support our team during a period of rapid growth and system transitions. This is a contract to permanent role. This role will play a critical part in ensuring data integrity, streamlining onboarding processes, maintaining employee documentation, and supporting day-to-day People Operations tasks and projects. The ideal candidate is detail-oriented, responsive, and comfortable working in a dynamic, fast-paced environment. This is a hybrid role based out of our Cupertino office. However, you must have the willingness to travel to our other Bay Area offices in San Francisco and Berkeley as needed and participate in meetings across various time zones. Key Responsibilities HR Systems & Data Management Support data migration and cleanup efforts from Rippling to Workday in preparation for system launch. Collaborate with the People team to ensure accurate and timely data entry and maintenance. Help with projects such as: Employee document download and archiving Data review and reconciliation Additional ad hoc data cleanup initiatives Employee Documentation & Compliance Assist in managing employee files: create new files and upload key documents (resumes, offer letters, PIIAs, job descriptions). Support remote I-9 completion and verification process. Review background checks (criminal, employment, education, discrepancies, etc.). Draft and send People Action Notice letters (e.g., changes in role, manager, title, department, or location). Assist with benefits questions from employees Operational Support Manage and respond to Jira tickets, ensuring timely follow-up and escalation where needed. Monitor and respond to inquiries in the People Ops Slack channel. Track and send reminders for required compliance trainings (e.g., Navex). Run and manage the bi-weekly onboarding report to support training compliance. Provide backup coverage during team member PTO or absences. Onboarding & New Hire Support Assist with new hire onboarding processes, including: New Hire Orientation Sales Bootcamp (Flight School) Training reminders and scheduling General Project & Administrative Support Provide support on various People Operations projects and initiatives as needed. Qualifications 1-3 years pior experience in People/HR Operations or a related administrative role preferred. Familiarity with HR systems such as Rippling and Workday is a strong plus. Excellent organizational skills and exceptional attention to detail. Strong written and verbal communication skills. Ability to manage multiple priorities and meet deadlines in a fast-paced environment. Comfortable working both independently and collaboratively The reasonably estimated base salary for this role ranges from $30.00/hr to $40.00/hr, plus a competitive equity package. Actual compensation is based on the candidate's skills, qualifications, and experience. This is a contract role, and exempt from any benefits including medical, wellness, and stipends. What Else? In addition to Postman's pay-on-performance philosophy, and a flexible schedule working with a fun, collaborative team, Postman offers a comprehensive set of benefits, including full medical coverage, flexible PTO, wellness reimbursement, and a monthly lunch stipend. Along with that, our wellness programs will help you stay in the best of your physical and mental health. Our frequent and fascinating team-building events will keep you connected, while our donation-matching program can support the causes you care about. We're building a long-term company with an inclusive culture where everyone can be the best version of themselves. At Postman, we embrace a hybrid work model. For all roles based out of San Francisco Bay Area, Boston, Bangalore, Hyderabad, and New York, employees are expected to come into the office 3-days a week. We were thoughtful in our approach which is based on balancing flexibility and collaboration and grounded in feedback from our workforce, leadership team, and peers. The benefits of our hybrid office model will be shared knowledge, brainstorming sessions, communication, and building trust in-person that cannot be replicated via zoom. Our Values At Postman, we create with the same curiosity that we see in our users. We value transparency and honest communication about not only successes, but also failures. In our work, we focus on specific goals that add up to a larger vision. Our inclusive work culture ensures that everyone is valued equally as important pieces of our final product. We are dedicated to delivering the best products we can. Equal opportunity Postman is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Postman does not accept unsolicited headhunter and agency resumes. Postman will not pay fees to any third-party agency or company that does not have a signed agreement with Postman.
    $30-40 hourly Auto-Apply 52d ago
  • Data Operations Specialist (Data Migration)

    Housecall Pro 3.6company rating

    Denver, CO jobs

    Why Housecall Pro? Help us build solutions that build better lives. At Housecall Pro, we show up to work every day to make a difference for real people: the home service professionals that support America's 100 million homes. We're all about the Pro, and dedicate our days to helping them streamline operations, scale their businesses, and-ultimately-save time so they can be with their families and live well. We care deeply about our customers and foster a culture where our company, employees, and Pros grow and succeed together. Leadership is as focused on growing team members' careers as they expect their teams to be on creating solutions for Pros. Role Overview: As a Specialist, Data Operations at Housecall Pro, you're a meticulous data steward, ensuring the precision and completeness of our data. You are self motivated, with the ability to work autonomously. You're adept at identifying and resolving data anomalies, diving deep to tackle root causes. Your thirst for learning and commitment to accuracy make you an invaluable asset to our data operations team. Our team is patient, empathetic, hard working, and above all else focused on improving the lives of our service professionals (our Pros). Our success is their success. What you'll be each day: * Analyze source and quality of data, identify potential issues and develop custom data migration action plan * Resolve data migration issues and provide technical support for the data migration process * Communicate consistent trends and opportunities to our product/engineering team for future improvements * Create and maintain internal and external process documentation * Communicate client information, trends and feedback cross-functionally * Innovate on current processes and proactively seek ways to improve the Pro experience Qualifications: * Bachelor's degree preferred * 2-4 years of full-time customer success, implementation, engineering or data implementation experience * Intermediate knowledge and experience with Microsoft Office Suite with proficiency in Excel or Google Sheets * Experience with Python a plus * Experience using or developing with conversational AI platforms (such as -ChatGPT, GPT-based tools, or other NLP models) a plus * Demonstrated experience exceeding customer success or sales metrics * Proven success working with cross-functional teams and building strong relationships internally and externally What will help you succeed: * Meticulous attention to detail * Excellent written/verbal communication skills * Strong critical thinking and problem-solving skills * Adaptability, drive, and a self-starting attitude * Ability to excel in a fast-paced, team environment Founded in 2013, Housecall Pro helps home service professionals (Pros) streamline every aspect of their business. With easy-to-use tools for scheduling, dispatching, payments, and more, Housecall Pro enables Pros to save time, grow profitably, and provide best-in-class service. Housecall Pro's brand portfolio includes Business Coaching by Housecall Pro, a business coaching solution for home services businesses. Our brands are united by a singular mission to champion our Pros to success. We support more than 40,000 businesses and have over 1,800 ambitious, mission-driven, genuinely fun-loving employees across the United States and all over the world. If you want to do work that impacts real people, supported by a team that will invest in you every step of the way, we'd love to hear from you. Housecall Pro celebrates diversity and we are committed to creating an inclusive environment. We are an equal opportunity employer and do not discriminate on the basis of gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. #LI-remote Location Dependent information This role is open to candidates and the expected compensation range for this role is $21.55-$25.35 / hour + 10% variable. The specific hourly rate for the successful candidate will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. This role is also eligible to participate in Housecall Pro's the following benefits: health care insurance (medical, dental, vision, disability), employee assistance program, 401(K), flexible time off, paid parental leave, tech reimbursement, and other company benefits. Housecall Pro is growing fast and we're scaling our team to help enable and accelerate our growth. Privacy Notice for California Job Candidates - Housecall Pro #LI-Remote
    $21.6-25.4 hourly Auto-Apply 16d ago
  • Mobile Operations Specialist

    Klaviyo 4.2company rating

    Denver, CO jobs

    At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny. The SMS Deliverability & Operations team ensures Klaviyo customers can confidently grow and scale their SMS programs worldwide. Our Mobile Operations specialists sit at the center of this mission, driving international and emerging-channel expansion, supporting our SMS Activations team by evolving SOPs and advocating for technology needs, and leading cross-functional efforts to operationalize industry changes. By combining operational readiness with deliverability and compliance expertise, Mobile Operations builds the foundations that make every new market launch, customer onboarding, and industry shift successful. We partner closely with our SMS Deliverability specialists, who safeguard message performance across existing markets. Together, we balance building for the future and maintaining excellence today, so Klaviyo customers can trust their messages will always reach the right people, at the right time, anywhere in the world. As a Mobile Operations Specialist, you'll play a critical role in making sure Klaviyo is always ready for what's next in the SMS ecosystem. You'll partner with vendors, internal teams, and industry groups to build scalable processes, operationalize new requirements, and ensure smooth launches of new countries, verticals, and messaging channels. You'll also serve as a go-to resource for our Activations team, building tools and SOPs, helping manage escalations, and ensuring stakeholders have what they need to deliver for customers. How You'll Make a Difference: Partner with vendors to scope functionality and processes for new or evolving countries, verticals, and messaging channels. Create processes, training materials, and SOPs that enable successful launches and operational readiness across stakeholders. Monitor post-launch performance to ensure new programs are successful, escalating issues to vendors or internal teams as needed. Act as a project manager for Deliverability & Compliance elements of cross-functional projects, coordinating activities and driving accountability. Collaborate as a subject matter expert with internal teams on process changes, industry updates, product launches, and customer activations. Represent Klaviyo in industry working groups, track changes in messaging requirements, and translate them into actionable processes and resources. Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up. Who You Are: 2-3 years of experience (or equivalent) in an operations, product, or project management role within a technical or messaging-focused environment. Experience driving projects from scoping through delivery with cross-functional stakeholders. Strong vendor management skills, with the ability to advocate for internal needs and resolve escalations effectively. Strong analytical and problem-solving skills, with comfort using spreadsheets and analysis tools to manage complex information. Excellent written and verbal communication skills, with the ability to simplify complexity for diverse audiences. A proactive, hands-on approach, you're comfortable rolling up your sleeves to build processes and resources from the ground up. You've already experimented with AI in work or personal projects, and you're excited to dive in and learn fast. You're hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient. Nice to have: Experience with SMS or messaging ecosystems (short codes, toll-free numbers, alphanumeric sender IDs). Familiarity with additional messaging channels such as RCS and WhatsApp. Experience collaborating with industry groups and applying evolving compliance guidelines. Background supporting customer-facing teams with SOPs, process enablement, and training. We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$84,000-$126,000 USD Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators-ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).
    $84k-126k yearly Auto-Apply 16d ago
  • Mobile Operations Specialist

    Klaviyo 4.2company rating

    Denver, CO jobs

    Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny. The SMS Deliverability & Operations team ensures Klaviyo customers can confidently grow and scale their SMS programs worldwide. Our Mobile Operations specialists sit at the center of this mission, driving international and emerging-channel expansion, supporting our SMS Activations team by evolving SOPs and advocating for technology needs, and leading cross-functional efforts to operationalize industry changes. By combining operational readiness with deliverability and compliance expertise, Mobile Operations builds the foundations that make every new market launch, customer onboarding, and industry shift successful. We partner closely with our SMS Deliverability specialists, who safeguard message performance across existing markets. Together, we balance building for the future and maintaining excellence today, so Klaviyo customers can trust their messages will always reach the right people, at the right time, anywhere in the world. As a Mobile Operations Specialist, you'll play a critical role in making sure Klaviyo is always ready for what's next in the SMS ecosystem. You'll partner with vendors, internal teams, and industry groups to build scalable processes, operationalize new requirements, and ensure smooth launches of new countries, verticals, and messaging channels. You'll also serve as a go-to resource for our Activations team, building tools and SOPs, helping manage escalations, and ensuring stakeholders have what they need to deliver for customers. How You'll Make a Difference: Partner with vendors to scope functionality and processes for new or evolving countries, verticals, and messaging channels. Create processes, training materials, and SOPs that enable successful launches and operational readiness across stakeholders. Monitor post-launch performance to ensure new programs are successful, escalating issues to vendors or internal teams as needed. Act as a project manager for Deliverability & Compliance elements of cross-functional projects, coordinating activities and driving accountability. Collaborate as a subject matter expert with internal teams on process changes, industry updates, product launches, and customer activations. Represent Klaviyo in industry working groups, track changes in messaging requirements, and translate them into actionable processes and resources. Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up. Who You Are: 2-3 years of experience (or equivalent) in an operations, product, or project management role within a technical or messaging-focused environment. Experience driving projects from scoping through delivery with cross-functional stakeholders. Strong vendor management skills, with the ability to advocate for internal needs and resolve escalations effectively. Strong analytical and problem-solving skills, with comfort using spreadsheets and analysis tools to manage complex information. Excellent written and verbal communication skills, with the ability to simplify complexity for diverse audiences. A proactive, hands-on approach, you're comfortable rolling up your sleeves to build processes and resources from the ground up. You've already experimented with AI in work or personal projects, and you're excited to dive in and learn fast. You're hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient. Nice to have: Experience with SMS or messaging ecosystems (short codes, toll-free numbers, alphanumeric sender IDs). Familiarity with additional messaging channels such as RCS and WhatsApp. Experience collaborating with industry groups and applying evolving compliance guidelines. Background supporting customer-facing teams with SOPs, process enablement, and training. We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$84,000-$126,000 USD Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators-ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).
    $84k-126k yearly 19d ago
  • Mobile Operations Specialist

    Klaviyo 4.2company rating

    Denver, CO jobs

    The SMS Deliverability & Operations team ensures Klaviyo customers can confidently grow and scale their SMS programs worldwide. Our Mobile Operations specialists sit at the center of this mission, driving international and emerging-channel expansion, supporting our SMS Activations team by evolving SOPs and advocating for technology needs, and leading cross-functional efforts to operationalize industry changes. By combining operational readiness with deliverability and compliance expertise, Mobile Operations builds the foundations that make every new market launch, customer onboarding, and industry shift successful. We partner closely with our SMS Deliverability specialists, who safeguard message performance across existing markets. Together, we balance building for the future and maintaining excellence today, so Klaviyo customers can trust their messages will always reach the right people, at the right time, anywhere in the world. As a Mobile Operations Specialist, you'll play a critical role in making sure Klaviyo is always ready for what's next in the SMS ecosystem. You'll partner with vendors, internal teams, and industry groups to build scalable processes, operationalize new requirements, and ensure smooth launches of new countries, verticals, and messaging channels. You'll also serve as a go-to resource for our Activations team, building tools and SOPs, helping manage escalations, and ensuring stakeholders have what they need to deliver for customers. How You'll Make a Difference: * Partner with vendors to scope functionality and processes for new or evolving countries, verticals, and messaging channels. * Create processes, training materials, and SOPs that enable successful launches and operational readiness across stakeholders. * Monitor post-launch performance to ensure new programs are successful, escalating issues to vendors or internal teams as needed. * Act as a project manager for Deliverability & Compliance elements of cross-functional projects, coordinating activities and driving accountability. * Collaborate as a subject matter expert with internal teams on process changes, industry updates, product launches, and customer activations. * Represent Klaviyo in industry working groups, track changes in messaging requirements, and translate them into actionable processes and resources. * Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up. Who You Are: * 2-3 years of experience (or equivalent) in an operations, product, or project management role within a technical or messaging-focused environment. * Experience driving projects from scoping through delivery with cross-functional stakeholders. * Strong vendor management skills, with the ability to advocate for internal needs and resolve escalations effectively. * Strong analytical and problem-solving skills, with comfort using spreadsheets and analysis tools to manage complex information. * Excellent written and verbal communication skills, with the ability to simplify complexity for diverse audiences. * A proactive, hands-on approach, you're comfortable rolling up your sleeves to build processes and resources from the ground up. * You've already experimented with AI in work or personal projects, and you're excited to dive in and learn fast. You're hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient. Nice to have: * Experience with SMS or messaging ecosystems (short codes, toll-free numbers, alphanumeric sender IDs). * Familiarity with additional messaging channels such as RCS and WhatsApp. * Experience collaborating with industry groups and applying evolving compliance guidelines. * Background supporting customer-facing teams with SOPs, process enablement, and training. We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here
    $48k-76k yearly est. Auto-Apply 40d ago
  • MEP Project Coordinator

    JSS Parent LLC 4.1company rating

    Oglesby, IL jobs

    Job Description Are you fascinated by construction, especially HVAC, plumbing, and mechanical systems? Do you have a knack for organization and a passion for keeping things running seamlessly? We're looking for a full-time, in-person Project Coordinator to join our team and take charge of the administrative aspects of our projects, freeing up our Project Managers to focus on job sites and managing projects. As a family-run mechanical contracting company with over 60 years of history, we've built a reputation for excellence. Our crews work on a diverse range of projects-schools, hospitals, homes, and businesses throughout the Illinois Valley. We operate with one main rule: treat others the way you want to be treated. We're all about getting things done efficiently and professionally, with a friendly and collaborative approach. Type: Full time permanent position M-F 1st shift. Location: our office is located in Oglesby, IL and this is an onsite position. Pay: up to 65K yearly salary DOE + great benefits package! Why You'll Love This Role Make an Impact: You'll play a key role in managing the “paperwork” side of projects-handling purchase orders, submittals, subcontracts, schedules, budgets, client invoicing, and more-from kickoff to final completion. Be Part of a Team: Our Project Managers will rely on you to keep everything organized and ensure no detail is overlooked. Flexibility: This full-time role offers somewhat flexible hours such as start and quit times. Company Perks: Competitive pay (based on experience), health, dental, vision, life & LTD insurance, 401k with company match, and paid holidays. What You'll Do Administrative Leadership: Set up and manage projects in our software, handle insurance documents, submittals, purchase orders, subcontracts, and closeout documentation. Vendor Coordination: Communicate with vendors to secure insurance certificates and ensure timely delivery of submittals and materials. Proactive Organization: Update project files daily, prepare pay applications, manage schedules, and track lien waivers with Accounting. Central Hub of Information: Keep Project Managers informed of outstanding issues and ensure everything is handled with urgency and precision. What We're Looking For Detail-Oriented Problem Solver: Someone who loves dotting every “i” and crossing every “t”-and double-checking for good measure. Experience in Construction (Preferred): Familiarity with commercial construction and mechanical contracting is a big plus. Tech-Savvy: Proficiency in Microsoft Word, Excel, Outlook, and experience with Procore (or a willingness to learn). Procore certifications will set you apart. Professional and Friendly: You'll represent our company professionally while working in a collaborative, fast-paced environment. The Fine Print This is an on-site role at our Oglesby, Illinois office. Background checks may be required. You'll need to be highly organized, operate with urgency, and excel at facilitating professional communication between all project stakeholders. Benefits: Medical Dental Vision 401K Vacation / PTO Bonus opportunities Great work culture and opportunities for advancement! Build the future with Johns Service & sales- A Crete United Company! John Service & Sales (a Crete United Company) is an equal opportunity employer, considering all applicants for employment regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, sexual orientation, genetic information, or any other characteristic protected by state of federal law. Women and minorities are encouraged to apply.
    $48k-69k yearly est. 10d ago
  • Project Coordinator

    Boingo 4.6company rating

    Frisco, TX jobs

    Boingo simplifies complex wireless challenges to connect people, businesses and things. For 20 Years, Boingo has been leading the way, pioneering first after first. No matter what wireless technology comes next, Boingo will be there. The Boingo Wireless Project Coordinator will support the Boingo Military Business Unit with project and program-level tasks for all aspects of developing and wireless solutions across the United States. This role will establish strong and consistent communication methods and work with all members of the team to assist where needed. This is a hybrid role working 3 days a week in our brand-new Frisco, TX office located at The Star. Responsibilities Coordinate accurate, up-to-date reporting of project status, scheduling, and planning in Adaptive Work, Boingo's project management platform, and other existing tools such as Salesforce in dealing with Business Development, Atlassian's suite of Jira, Wiki, Quip, Salesforce, and other various proprietary databases. Support and communicate with assigned regional field managers in setting project scope, expected task durations, and interdependency of tasks and cross-functional support resources outside of Operations. Conduct weekly scoping meetings with field and regional management to track projects at the task level for any required updates, changes, or escalations. Work with team members to track and generate vendor PO requests to our Central Purchasing Group and assist field management in invoice processing. Vendor coordination with our third-party warehouse logistics company and coordinate base access for team members and contractors. Track and coordinate team calendar, timesheets, and equipment tracking updates. Requirements 2-3 years in wireless and telecommunications in a Project Coordinator role Proficient in Microsoft Office Suite with a solid handle on Excel (VLOOKUP, Pivot Tables,) Understanding of web-based project and document systems such as SharePoint Organized & detail orientated with an ability to work in a high-stress, fast-paced environment to help maintain all project information and documentation Excellent communication skills to bring a fresh perspective to challenges and existing processes Meet Boingo - named among the Best Places to Work! Boingo Wireless simplifies complex wireless challenges to connect people, business and things. Our vast footprint of Wi-Fi and cellular networks reaches more than a billion consumers annually. From airports and stadiums to military bases, Boingo helps folks stay connected to the people and things they love. Our team is creative, collaborative, and on the leading edge of technology. There is no doubt the “secret sauce” to Boingo's success is our incredible team and culture. We take pride in having fun and building awesome products. There's also an incredible benefits package including health, dental, vision, 401(k) match, unlimited vacation, 12 weeks of paid parental leave, and more! It's no wonder we've been named among the Best Places to Work multiple times! Our beautiful headquarters - located near The Star - home of the Dallas Cowboys. The Star District offers 35 shops, restaurants, and specialty services. We've stocked the office kitchen with yummy snacks and drinks to keep you going. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, disability or veteran status. LI#Hybrid
    $48k-71k yearly est. Auto-Apply 60d+ ago
  • Project Coordinator

    Boingo 4.6company rating

    Frisco, TX jobs

    Boingo simplifies complex wireless challenges to connect people, businesses and things. For 20 Years, Boingo has been leading the way, pioneering first after first. No matter what wireless technology comes next, Boingo will be there. The Boingo Wireless Project Coordinator will support the Boingo Military Business Unit with project and program-level tasks for all aspects of developing and wireless solutions across the United States. This role will establish strong and consistent communication methods and work with all members of the team to assist where needed. This is a hybrid role working 3 days a week in our brand-new Frisco, TX office located at The Star. Responsibilities * Coordinate accurate, up-to-date reporting of project status, scheduling, and planning in Adaptive Work, Boingo's project management platform, and other existing tools such as Salesforce in dealing with Business Development, Atlassian's suite of Jira, Wiki, Quip, Salesforce, and other various proprietary databases. * Support and communicate with assigned regional field managers in setting project scope, expected task durations, and interdependency of tasks and cross-functional support resources outside of Operations. * Conduct weekly scoping meetings with field and regional management to track projects at the task level for any required updates, changes, or escalations. * Work with team members to track and generate vendor PO requests to our Central Purchasing Group and assist field management in invoice processing. * Vendor coordination with our third-party warehouse logistics company and coordinate base access for team members and contractors. * Track and coordinate team calendar, timesheets, and equipment tracking updates. Requirements * 2-3 years in wireless and telecommunications in a Project Coordinator role * Proficient in Microsoft Office Suite with a solid handle on Excel (VLOOKUP, Pivot Tables,) * Understanding of web-based project and document systems such as SharePoint * Organized & detail orientated with an ability to work in a high-stress, fast-paced environment to help maintain all project information and documentation * Excellent communication skills to bring a fresh perspective to challenges and existing processes Meet Boingo - named among the Best Places to Work! Boingo Wireless simplifies complex wireless challenges to connect people, business and things. Our vast footprint of Wi-Fi and cellular networks reaches more than a billion consumers annually. From airports and stadiums to military bases, Boingo helps folks stay connected to the people and things they love. Our team is creative, collaborative, and on the leading edge of technology. There is no doubt the "secret sauce" to Boingo's success is our incredible team and culture. We take pride in having fun and building awesome products. There's also an incredible benefits package including health, dental, vision, 401(k) match, unlimited vacation, 12 weeks of paid parental leave, and more! It's no wonder we've been named among the Best Places to Work multiple times! Our beautiful headquarters - located near The Star - home of the Dallas Cowboys. The Star District offers 35 shops, restaurants, and specialty services. We've stocked the office kitchen with yummy snacks and drinks to keep you going. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, disability or veteran status. LI#Hybrid
    $48k-71k yearly est. Auto-Apply 60d+ ago
  • Project Coordinator

    Nti Connect 3.8company rating

    Carrollton, TX jobs

    National Technologies (NTI), a Network Connex Company, is a premier turnkey installer of fiber optic and data center infrastructure. Working on our team puts you on the leading edge of innovation in the digital communications space. If being a part of a tight-knit organization that operates in some of the most advanced technology environments around the world sounds like a dream job, NTI might be the right fit for you! With the perks of a large organization, NTI remains true to its roots as a home-grown company with an open door culture that welcomes new ideas and encourages professional growth. We set you on the right path with careful onboarding and thorough training programs that prepare you for success in your role and beyond. Job Summary: This position requires maintaining quotes, purchase orders, documents, project plans, project reports, project deliverables and vendor management. Job Duties and Responsibilities: Quote entry - gather PM quotes and entering the quotes and project budgets into Netsuite. Project Creation - input the PO information as well as updating any budget information. Works with the PM's to coordinate manpower and updates Netsuite to include assigned techs in the resource section. PO Creation - create PO's to the distribution vendors and subs when needed. Constantly tracks materials with the vendors to update PM's on ETA of goods. Validates that the materials have been received and receiving materials in NetSuite. Vendor onboarding - Works with Supply Chain team to onboard new Vendors/customers/contractors to support the markets. Follows through the entire process from start to finish Netsuite Management - Focus on active projects, quotes and requests updates from the PM to properly adjust dates and budgets. Adds Change orders for existing projects. Reporting - financial reporting and project tracking as required. Job Knowledge, Skills, and Abilities: Knowledge of material orders and tracking. Excellent written and oral communication skills. Strong interpersonal skills are essential, as well as having a strong work ethic. Analytical skills be detailed oriented and highly organized, with the ability to prioritize multiple complex tasks. Exceptional Microsoft Office skills, especially MS Excel, Word, and Outlook. NetSuite experience a plus. Education and Experience: Previous experience in the telecommunications industry. Ability to read and write in English. Associate degree, Real Estate License, or Equivalent Work Experience. Physical Requirements: Prolonged periods sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times. NTI provides a comprehensive benefits package including health, dental, vision, life, and disability insurance and retirement savings options. For Union employees, pay rates and benefit levels are determined by union classifications which are set by the union. National Technologies (NTI) believes all persons are entitled to equal employment opportunities and does not discriminate against employees or job applicants because of race, color, gender, affectional or sexual orientation, domestic partnership status, ancestry, religion, national origin, citizenship status, marital status, disability, veteran status, age or any other protected group status. Upon acceptance of an offer, all candidates will be required to pass a background check and drug screening.
    $45k-68k yearly est. Auto-Apply 60d+ ago
  • Project Coordinator - Supply Chain (HPE-SVC-A)

    FII 4.0company rating

    Houston, TX jobs

    Oversee supply chain activities associated with Customer demand coordinating with Suppliers to ensure timely purchase and delivery of product supporting the business Duties and Responsibilities: 1. Oversee supply chain operations by analyzing customer demand and coordinating with suppliers to ensure timely procurement and delivery of materials. 2. Effectively communicate with internal teams and external stakeholders-including program managers and buyer/planners-to provide timely updates on shipments, deliveries, and receipts 3. Coordinate with suppliers to track product returns and order statuses, ensuring prompt and accurate issue resolution 4. Setup and maintain SAP Master data for products purchased Special skills: strong analytical and data analysis abilities, proficiency in supply chain software like SAP or other ERP systems, and skills in forecasting, inventory management, and logistics. Proficient in MS office suite Competence: Proactive and self-motivated, with the ability to work independently and collaboratively in a team environment. Comfortable working in a dynamic, fast-paced, and results-driven environment requiring adaptability and flexibility Experience Requirements: Minimum 1 year and with up to 5 years of experience in supply chain, or related fields Education and Qualifications: High school diploma or equivalent required. Completion of two years of college or graduation from a two-year technical college with an associate's degree; or Bachelor's degree in business supply chain management, or a related field required. LICENSE(S) OR CERTIFICATE(S) REQUIRED (IF APPLICABLE) Certified Supply Chain Professional (CSCP) or Certified Professional in Supply Management (CPSM) is a plus.
    $45k-69k yearly est. Auto-Apply 50d ago
  • Steel Project Coordinator

    Find Your Opportunity 3.4company rating

    Fargo, ND jobs

    POSITION: Product Coordinator SHIFT: Monday - Friday, 8:00 am - 5:00 pm SALARY: $58,000 - $67,000 (DOE) + Full Benefits Package LOCATION: Fargo, ND TrueNorth Steel is a steel fabrication company with a footprint spanning the Midwest, Southwest, and Rocky Mountains, with over 1.1M square feet of under-roof fabrication space. Our unparalleled work ethic and decades of experience in various markets make us a leading structural steel solutions provider. Our steel solutions can be found in structures and containment systems across the United States and Canada and are used in multiple markets and applications, including Architectural, Commercial, Industrial, Civil, Agriculture, Mining, and Energy Markets. No job is too big or too small. SUMMARY OF RESPONSIBILITIES This position is responsible for managing structural steel, miscellaneous steel, and highway bridge projects from a production standpoint. This position will ensure production schedules are in line with client expectations, Tekla reports are updated, and accurate and all internal project management processes are being followed. This position will also ensure materials are being purchased accurately and timely and within budget. This position will work hand in hand with the project manager to ensure TNS and client success. ESSENTIAL JOB FUNCTIONS Embrace and demonstrate the qualities of the TrueNorth Steel Game Changer definition. Responsible for ensuring the project schedule is met from a shop schedule perspective. Build relationships with project managers and production by working as a team. Single point of accountability for coordinating with project manager driving deliverables to ensure production has drawings, materials, and fasteners to accommodate scheduled hours as shown in a 3-week rolling schedule. Responsible for internal logistics planning and communication on assigned projects. Responsible for sharing bills of lading and logistics documentation with the project manager. Attend weekly production site meetings. Single point of accountability for shop drawing schedules. Responsible for ABM review and coordination of material requisitions. Responsible for all internal production coordination and interface with project manager. Responsible for purchasing all items not purchased by the TrueNorth purchasing department. Responsible for keeping PO due dates and PO dollar values current and ensuring POs are closed after the PO is filled. Responsible for ensuring front and back-end quality control documents are being submitted and approved. Assist in writing RFI's and completing BFA reports for successful shop drawing flow. Assist in job close-out documentation by submitting final shop drawings, MTR's, Warranties, LEED, and any other necessary paperwork. Single point of accountability for all project specific Tekla items to include but not limited to: Lotting ABM Requestions Production status accuracy Schedules BOL tracking and accuracy RFI Management Open/Close Projects RFI Matrix Date Management Assembly Hold/Void Management Project contact setup and modification Monitor excess inventory tied to projects and working with Production Coordinators for releasing Weekly report outs to PM and Production to ensure cohesiveness Review construction contract documents to ensure all requirements are distributed to appropriate stakeholders. Identify and manage risk and opportunity by understanding project scope and specifications as they pertain to the production and procurement phases of the project. Maintain internal project schedules (drawing schedules and productions schedules) and communicate timelines with project managers, purchasing, production and logistics. Maintain continuous communication with project managers, production, purchasing and logistics to ensure seamless project success. Work with all internal project stake holders to ensure compliance with contract documents. Work with project managers to develop, log and track change order requests. Attend monthly project review meetings with the project manager and finance to establish real time accountability of past and present project costs. Understand and identify opportunities to cross-sell products for the other business units within TrueNorth Steel. Demonstrate a willingness to approach each project in an entrepreneurial manner and respond to urgent items during off hours, as needed. Establish daily to weekly communications with the Project Manager. Backup to project manager in project manager's absence. Prompt and dependable attendance. Other duties as assigned. KNOWLEDGE, SKILLS, AND QUALITIES Must have general computer experience and experience using spreadsheet and word processing programs. Ability to read and understand construction plans and specs. Detail-orientated and able to process and sort information quickly. Advanced verbal and written communication skills. Demonstrated interpersonal skills with the ability to establish and maintain effective working relationships. Must be able to prioritize tasks and not be discouraged by stopping and restarting tasks throughout any given time. Possesses the ability to work independently and have a fast-paced work ethic. Ability to accept responsibility and accountability for his/her actions. Willingness to strive to get ahead and close out projects. Ability to deal with others in an antagonistic situation. Ability to organize and direct a project to completion. Bring a team-orientated attitude and willingness to have fun in the workplace. EDUCATION AND WORK EXPERIENCE Post secondary degree in manufacturing or construction, or equivalent work experience in a related field. Minimum of three years of related experience. Valid driver's license.
    $58k-67k yearly 52d ago

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