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Shift Supervisor jobs at Shake Shack - 221 jobs

  • Restaurant Shift Manager

    Shake Shack 3.8company rating

    Shift supervisor job at Shake Shack

    Our secret to leading the way in hospitality? We put our people first! At Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our neighborhoods, we're committed to always doing the right thing. As one of the fastest-growing hospitality brands, we're all about crafting unforgettable experiences for our guests. We offer endless learning opportunities and the chance to make a lasting impact on our business, restaurants, and communities. As a member of the #ShackFam, you'll have access to hands-on mentorship, training, and growth potential, all in a fun and inclusive environment. Join us and Be a Part of Something Good. Job Responsibilities Manage the flow of service and direct the work of team members on a shift to ensure the highest levels of safety, cleanliness, quality, and speed. Help build and lead high performing team of hourly Team Members. May assist with operational support functions (i.e. Purchasing, Receiving, Inventory, etc.) Participates in applicant interviews and assists with employee relations. Job Qualifications At least 1 year of restaurant leadership experience supervising a team Food Safety Certification according to local jurisdiction Strong problem solving skills Effective communication skills, both written and verbal Perks We take care our team members and support them in building successful futures through a variety of industry-leading benefits. Weekly Pay Performance bonuses based on the achievement of pre-determined goals Medical, Dental, Vision Insurance & Flexible Spending Accounts* Supplemental Life Insurance and Short-Term Disability* 401(k) plan with Company Match* Paid Time Off/ Sick Time* Paid Parental Leave* Employer Assistance Program (EAP) Commuter Benefits Exclusive corporate discounts for travel, electronics, wellness, leisure activities and more Shake Shack Meal Discounts Charitable opportunities to give back Employee Resource Groups Career development opportunities - we are growing! *Eligibility criteria applies Starting Hourly Rate - $18.00 - $22.00 Click the "Apply" button above to apply for this opening. About Us Beginning as a hot dog cart in New York City's Madison Square Park, Shake Shack was created by Danny Meyer, Founder and CEO of Union Square Hospitality Group and best-selling author of Setting the Table. Shack Fans lined up daily, making the cart a resounding success, and donating all proceeds back to the park beautification efforts. A permanent stand was eventually built…and the rest is Shack history! With our roots in fine dining and giving back to the community, we are committed to high quality food served with a high level of hospitality. Our team members enjoy a positive work environment that is deeply committed to the philosophy that we "Stand for Something Good." Shake Shack is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to any protected characteristic, including race, color, ancestry, national origin, religion, creed, age, disability (mental and physical), sex, gender identity, sexual orientation, gender expression, medical condition, genetic information, marital, military and veteran status.
    $18-22 hourly Auto-Apply 60d+ ago
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  • Hourly Shift Supervisor

    Qdoba 3.8company rating

    Columbus, OH jobs

    Working at QDOBA is about more than just amazing food. At QDOBA, we take pride in serving our community based on a winning recipe of Hospitality, Positivity, and Performance. As a team leader, you would help create great work experiences by bringing a contagious energy level and enthusiasm for preparing delicious food. Successful candidates will manage employees within the Qdoba restaurant on assigned shifts. Assist in training, retaining and motivating crew. Make decisions to ensure great tasting food, help to provide a fun, productive work environment and fast attentive customer service. The ideal candidate will be outgoing, customer focused and willing to make decisions to improve sales and make customers their #1 focus. Qualified candidates will possess strong communication skills, a hands on management style, show initiative and demonstrate leadership ability. It doesn't hurt that a qualified candidate knows how to pronounce Qdoba properly. Here's a hint (Cue..Doe..Ba)! Qdoba is hiring qualified candidates for two locations: 1956 North High St, Columbus, OH 43201 & 7689 West Fifth Ave, Columbus, OH 43212.
    $24k-31k yearly est. 49d ago
  • Restaurant Shift Supervisor

    Mod Pizza 4.3company rating

    Pickerington, OH jobs

    MOD Restaurants make pizza to serve people, to contribute to a world that works for and includes everyone. We believe companies can and should be a force for good in the lives of the people they employ and the communities they serve. Because at MOD we don't just make pizzas. We make pizzas that make the world a better place - a world where doing the right thing has far-reaching ripples, where people are at the heart of every decision and were pizza powers possibility. Compensation: $17.12 when combining hourly wage of $14.00 and average tips of $3.12 earned at this location! Benefits: Medical, dental and vision insurance Paid Sick Time Week of Paid Vacation FREE pizza, salad, and beverages Pet insurance Discounted gym membership Free counseling sessions 401(k) retirement Food Service Supervisor Summary As a part of our Restaurants Leadership team, Shift Supervisors direct the Squad Crew to deliver amazing pizzas and salads to our guests with radical style and personalization. You set the example of what it means to serve, what it means to create a place and platform were everyone can experience pizza that is personal. You will lead the making of pizzas for the veggie pilers, the pepperoni perfectionists, and the plant-based pioneers. Pizzas built for the carb cutters and the culinary experimentalist. Together we're creating an experience were pizza is personal, and everyone belongs. Over 70% of MOD Leaders are promoted internally. When we say everyone belongs it means support our employees reaching for what's possible. United by a love of great food and good mentorship, our Squad helps each other get to where they are going. Because at MOD; ALL PIZZAS ARE WELCOME! Food Service Supervisor Key Responsibilities Be an example of MOD values and behaviors and exemplify a service mindset through effective leadership Help create a MOD vibe that our customers expect Coach Shift Supervisors to keep the energy high and create a positive vibe on the shift Demonstrate, train and coach Squad in all methods for accomplishing store tasks Demonstrate knowledge of all Operational Standards and resources Partner with General Manager to engage the board community of our restaurant Required Qualifications Minimum of 1 year of customer service, fast food or restaurant leadership Experience successfully leading, coaching, training, and motivating front line employees Ability to think strategically and act tactically Ability to stay calm and focused in busy restaurant operations Must be at least 18 years old At our table, everyone has a place. Explore your inner pizza enthusiast and feel right at home. Apply today to work in a restaurant that is also a social movement. This job posting is not intended to be exhaustive. Other related duties may be assigned to meet the ongoing needs of the organization. At MOD, we believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact applicant ****************. MOD is a fair chance employer. Los Angeles County qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
    $14-17.1 hourly 24d ago
  • Shift Supervisor

    Wendy's 4.3company rating

    Carroll, OH jobs

    Why Wendy's Shift Supervisor Wendy's, Mid Ohio Restaurant Management Inc III is searching for Five Star Talent to join our Five Star team. At Wendy's we believe that a passion to please and customer satisfaction are the driving forces behind our success! We are seeking goal-oriented individuals with strong leadership and interpersonal skills, the ability to build a team that works well together. If you like working with people in a fast-paced environment, possess strong leadership skills, and a drive for results, then Wendy's might be the career you have been waiting for. Salary $14.00 - $17.00 an hour (Based on experience and availability) RESPONSIBILITIES * Execute company policies and procedures * Solving customer complaints quickly and with a smile. * Maintain fast, accurate service, provide excellent customer service and meet and/or exceed both company and customer expectations * Anticipate and identify problems and initiate appropriate corrective action * Providing feedback to Team Members in a positive manner. * Provide proper training for team members * Communicating openly and honestly with the Restaurant Management team. * Following cash, security, inventory and labor policies and procedures. * Train, monitor, and reinforce food safety procedures and safe working procedures * Maintain a professional appearance * Delegate tasks to restaurant staff and supervise their performance * Balance cash at the end of the shift * Inform the next Shift Manager about pending tasks * Report maintenance and training needs * Ability to come to work promptly and as scheduled * Arrange to have shifts covered (e.g. when employees take time off) * Report directly to the Assistant Managers and General Manager * Must be able to stand for at least an 8 hour shift * Open or close the restaurant (when responsible for the first or last shift) What you can expect As a Manager at Wendy's, you'll enjoy competitive pay and generous benefits, including: * Competitive pay AND potential for a raise 2x a year * Paid vacation * Medical and dental plans available * Employee referral bonus * Recognition programs * Free meals and uniforms * Life and Disability Insurance * A schedule that makes sense for you, Full or Part time * Promotion from within with defined career paths for those who are interested in a career * Flexible schedules with paid vacation, holidays, personal and sick time after 90 days * Personalized training and growth opportunities What we expect from you QUALIFICATIONS * One year of restaurant experience at a minimum in QSR or Fast-Casual environment Preferred * Willingness to work on your feet * Neat, clean, and professional appearance * Able to lift 35 pounds to waist level * Basic knowledge of food safety practices (Servsafe certification is a plus) * A customer service approach with the ability to manage complaints with professionalism * High stress tolerance -- thrives in a high-pressure environment * Willing to work normal schedule of 40 hours per week (including nights, weekends and some holidays) and stay over if needed * Strong communication skills; Must be able to multi-task * Must have a great personality, desire to serve guests, enjoy working as part of a team, and be upbeat and engaging * Must have reliable transportation Schedule: * Day shift * Night shift * Holidays * Weekends * Monday to Friday If you're interested in a position that rewards your commitment, then Wendy's is right for you. Ready to learn and lead with us, we encourage you to complete our application process and look forward to discussing your place on the Wendy's team! Apply for the Wendy's Shift Supervisor position now. Apply online or stop in our restaurant at 4410 Coonpath Road Carrol OH 43112 Job details: Salary $14.00 - $17.00 an hour (Based on experience and availability Job Type: Full Time COVID-19 considerations: To keep our employees and customers as safe as possible, we have provided plastic barriers, masks, gloves, hand sanitizer, and increased personnel dedicated to cleaning. This job opportunity is with one of our many franchisees. Independently owned and operated, Wendy's franchise organizations determine their own compensation, benefits and career programs which may vary from company-owned locations. Call ************** to apply Apply in person: 4410 Coonpath Rd Carroll OH 43112
    $14-17 hourly 60d+ ago
  • Shift Supervisor

    Wendy's 4.3company rating

    Columbus, OH jobs

    Why Wendy's * Oversee up to 12 crew during your shift to ensure every guest gets quality food in a friendly and clean environment. What you can expect * Free meals. * Medical. * Dental. * Quarterly bonus. * 401K with company match after 1 year. This job opportunity is with one of our many franchisees. Independently owned and operated, Wendy's franchise organizations determine their own compensation, benefits and career programs which may vary from company-owned locations. Call ************** to apply Email [email protected] to apply Visit ******************************************** to apply
    $25k-30k yearly est. 60d+ ago
  • Shift Supervisor

    Wendy's 4.3company rating

    Columbus, OH jobs

    Why Wendy's We offer more opportunities for people to find the challenges they want and the recognition they deserve. We are seeking career-minded, motivated individuals with excellent interpersonal skills, and the ability to build a team that works well together to increase profits, provide superior service and have a passion for being the best in the business. As leaders and role models, our managers set the tone for the fun, family environment in our restaurants. Our managers enjoy a stable environment and flexible schedules that give them the quality of life they deserve. This position offers great incentives and opportunities for advancement. What you can expect * Free meals. * Medical * Dental * Vision * Quarterly bonus. * 401K with company match. What we expect from you * Address and resolve guest inquiries and concerns in a timely manner. * Create a "Customer First" attitude with your team. * Take responsibility for positive engagement with guests. * Assist General Manager to recruit, hire, develop, and motivate team members; manage work schedules. * Maintain a safe, comfortable work environment for employees and customers. * Ensure the restaurant is clean and equipment is in good working condition at all times. * Ensure that ingredients and menu items are properly stored, handled, prepared, and presented with great care and concern for food safety. * Manage administrative responsibilities * As leaders and role models, our managers set the tone for the fun, family environment in our restaurants This job opportunity is with one of our many franchisees. Independently owned and operated, Wendy's franchise organizations determine their own compensation, benefits and career programs which may vary from company-owned locations. Call ************** to apply Email [email protected] to apply Visit ******************************************** to apply
    $25k-30k yearly est. 60d+ ago
  • Shift Supervisor

    Wendy's 4.3company rating

    Columbus, OH jobs

    Why Wendy's We offer more opportunities for people to find the challenges they want and the recognition they deserve. We are seeking career-minded, motivated individuals with excellent interpersonal skills, and the ability to build a team that works well together to increase profits, provide superior service and have a passion for being the best in the business. As leaders and role models, our managers set the tone for the fun, family environment in our restaurants. Our managers enjoy a stable environment and flexible schedules that give them the quality of life they deserve. This position offers great incentives and opportunities for advancement. What you can expect * Free meals. * Medical * Dental * Vision * Quarterly bonus. * 401K with company match. What we expect from you * Address and resolve guest inquiries and concerns in a timely manner. * Create a "Customer First" attitude with your team. * Take responsibility for positive engagement with guests. * Assist General Manager to recruit, hire, develop, and motivate team members; manage work schedules. * Maintain a safe, comfortable work environment for employees and customers. * Ensure the restaurant is clean and equipment is in good working condition at all times. * Ensure that ingredients and menu items are properly stored, handled, prepared, and presented with great care and concern for food safety. * Manage administrative responsibilities * As leaders and role models, our managers set the tone for the fun, family environment in our restaurants This job opportunity is with one of our many franchisees. Independently owned and operated, Wendy's franchise organizations determine their own compensation, benefits and career programs which may vary from company-owned locations. Call ************** to apply Email [email protected] to apply Visit ******************************************** to apply
    $25k-30k yearly est. 60d+ ago
  • Shift Supervisor

    Wendy's 4.3company rating

    Columbus, OH jobs

    Why Wendy's * Oversee up to 12 crew during your shift to ensure every guest gets quality food in a friendly and clean environment. What you can expect * Free meals. * Medical. * Dental. * Quarterly bonus. * 401K with company match after 1 year. This job opportunity is with one of our many franchisees. Independently owned and operated, Wendy's franchise organizations determine their own compensation, benefits and career programs which may vary from company-owned locations.
    $25k-30k yearly est. 60d+ ago
  • Shift Supervisor

    Wendy's 4.3company rating

    New Bremen, OH jobs

    Why Wendy's The Shift Supervisor is responsible for assisting in the execution of daily operations activities: Building Sales and Profit, Staffing the Restaurant, Ensuring Quality Products are being served, Providing Class One Service above everything else, Training Team Members, Maintaining a Sparkling Clean Restaurant, Controlling Expenses, Motivating team members and Completing Administrative tasks as required of the job. What you can expect The Shift Supervisor position is a full time hourly position with a 48 hour work week. Benefits include: Medical, Dental and Vision, STD, LTD, Life Insurance and 401k. What we expect from you * Equivalent experience in QSR operations * Valid Driver's License * Must be able to perform all restaurant operations positions / functions This job opportunity is with one of our many franchisees. Independently owned and operated, Wendy's franchise organizations determine their own compensation, benefits and career programs which may vary from company-owned locations.
    $25k-30k yearly est. 16d ago
  • Shift Supervisor

    Wendy's 4.3company rating

    Plain City, OH jobs

    Why Wendy's * Oversee up to 12 crew during your shift to ensure every guest gets quality food in a friendly and clean environment. What you can expect * Free meals. * Medical. * Dental. * Quarterly bonus. * 401K with company match after 1 year. This job opportunity is with one of our many franchisees. Independently owned and operated, Wendy's franchise organizations determine their own compensation, benefits and career programs which may vary from company-owned locations. Call ************** to apply Email [email protected] to apply
    $25k-30k yearly est. 60d+ ago
  • Shift Supervisor

    Wendy's 4.3company rating

    Boardman, OH jobs

    Why Wendy's We offer more opportunities for people to find the challenges they want and the recognition they deserve. We are seeking career-minded, motivated individuals with excellent interpersonal skills, and the ability to build a team that works well together to increase profits, provide superior service and have a passion for being the best in the business. As leaders and role models, our managers set the tone for the fun, family environment in our restaurants. Our managers enjoy a stable environment and flexible schedules that give them the quality of life they deserve. This position offers great incentives and opportunities for advancement. What you can expect * Free meals. * Medical * Dental * Vision * Quarterly bonus. * 401K with company match. What we expect from you * Address and resolve guest inquiries and concerns in a timely manner. * Create a "Customer First" attitude with your team. * Take responsibility for positive engagement with guests. * Assist General Manager to recruit, hire, develop, and motivate team members; manage work schedules. * Maintain a safe, comfortable work environment for employees and customers. * Ensure the restaurant is clean and equipment is in good working condition at all times. * Ensure that ingredients and menu items are properly stored, handled, prepared, and presented with great care and concern for food safety. * Manage administrative responsibilities * As leaders and role models, our managers set the tone for the fun, family environment in our restaurants This job opportunity is with one of our many franchisees. Independently owned and operated, Wendy's franchise organizations determine their own compensation, benefits and career programs which may vary from company-owned locations. Call ************** to apply Email [email protected] to apply Visit ******************************************** to apply
    $25k-30k yearly est. 60d+ ago
  • Shift Supervisor

    Wendy's 4.3company rating

    Middletown, OH jobs

    Why Wendy's We are looking for top notch restaurant professionals to join our growing team. If you like working with people in a fast-paced environment, possess strong leadership skills, and a drive for results, then Wendy's might be the career you have been waiting for. We are currently hiring candidates that have a strong work ethic, and the willingness to serve guests in a fast, friendly manner. If you're interested in a position that rewards your commitment, then Wendy's is right for you. We encourage you to complete our application process and look forward to discussing your place on the Wendy's team. What you can expect As a Shift Supervisor at Wendy's, you'll enjoy competitive pay and generous benefits, including: * Free meals and uniforms * Bonus Program * A raise opportunity after 12 months * Access to our health care, prescription drug and dental plans * Life Insurance , short and long term disability insurance * 401(k) company match * Paid sick, vacation and holiday pay after 90 days. * A schedule that makes sense for you * One-on-one, self-paced paid training * Promotion from within with defined career paths for those who are interested in a career at Wendy's Sound good? Keep reading. What we expect from you RESPONSIBILITIES * Solving customer complaints quickly and with a smile. * Providing feedback to Team Members in a positive manner. * Communicating openly and honestly with the Restaurant Management team. * Following cash, security, inventory and labor policies and procedures. * Maintaining and enforcing standard operating procedure of the company * Maintaining excellent customer satisfaction at all time * Ability to come to work promptly and as scheduled * Ability to take direction and work well with others * Must perform basic mathematics * Must be able to stand for at least an 8 hour shift and lift 20 -50 lbs. * Repetitive standing, stooping, and bending as necessary. QUALIFICATIONS: * Minimum of 2 years experience in QSR or Fast-Casual environment * You've already led, managed and organized a team * Reliable Transportation * Willing to work normal schedule of 40 hours per week (including nights, weekends and some holidays) * Strong communication skills; Must be able to multi-task * Must have a great personality, desire to serve guests, enjoy working as part of a team, and be upbeat and engaging Sound like you? We want to talk. Click Apply Now to get the conversation started. If our needs match yours, we'll be in touch ASAP! Wendmiddle is an equal opportunity employer. We look forward to reviewing your application! This job opportunity is with one of our many franchisees. Independently owned and operated, Wendy's franchise organizations determine their own compensation, benefits and career programs which may vary from company-owned locations.
    $25k-30k yearly est. 60d+ ago
  • Shift Supervisor

    Wendy's 4.3company rating

    Chillicothe, OH jobs

    Why Wendy's The Wendy's franchise community is searching for Five Star Talent to join our Five Star organization. Come check out the buzz and learn how to begin the career of your lifetime with the leader in the food service industry. If you enjoy delighting others, working in a structured environment, and are interested in learning to lead a team, Wendy's is the place for you. Quality is not only in our food; it's in our people, and we want you to grow with us! What you can expect A fun environment that rewards hard work, dedication, and commitment! Our restaurants are exciting-we treat our employees like family (a legacy started by Dave Thomas!), and celebrate dedication and commitment. Bring us your best and we'll pay it forward, literally! As a Shift Supervisor at Wendy's, you'll enjoy: * A competitive salary * Affordable benefits packages are available, including medicaland dental coverage * 401 (k) with Company Match * Paid Vacation * Thanksgiving Day and Christmas Day off (paid) * Bonus program * Free meals during shift * An excellent support network, and opportunities for promotion from within * Paid training * Defined career paths for those who pursue a long-term career at Wendy's What we expect from you Great Attitude with a Welcoming Smile Teamwork and Enthusiasm: We win Together This job opportunity is with one of our many franchisees. Independently owned and operated, Wendy's franchise organizations determine their own compensation, benefits and career programs which may vary from company-owned locations.
    $25k-30k yearly est. 60d+ ago
  • Shift Supervisor

    Wendy's 4.3company rating

    Zanesville, OH jobs

    Why Wendy's The Wendy's franchise community is searching for Five Star Talent to join our Five Star organization. Come check out the buzz and learn how to begin the career of your lifetime with the leader in the food service industry. If you enjoy delighting others, working in a structured environment, and are interested in learning to lead a team, Wendy's is the place for you. Quality is not only in our food; it's in our people, and we want you to grow with us! What you can expect A fun environment that rewards hard work, dedication, and commitment! Our restaurants are exciting-we treat our employees like family (a legacy started by Dave Thomas!), and celebrate dedication and commitment. Bring us your best and we'll pay it forward, literally! As a Shift Supervisor at Wendy's, you'll enjoy: * A competitive salary * Affordable benefits packages are available, including medicaland dental coverage * 401 (k) with Company Match * Paid Vacation * Thanksgiving Day and Christmas Day off (paid) * Bonus program * Free meals during shift * An excellent support network, and opportunities for promotion from within * Paid training * Defined career paths for those who pursue a long-term career at Wendy's What we expect from you Great Attitude with a Welcoming Smile Teamwork and Enthusiasm: We win Together This job opportunity is with one of our many franchisees. Independently owned and operated, Wendy's franchise organizations determine their own compensation, benefits and career programs which may vary from company-owned locations.
    $25k-30k yearly est. 60d+ ago
  • Shift Supervisor

    Wendy's 4.3company rating

    Cleveland, OH jobs

    Cleveland, MS Statement of Purpose: STATEMENT OF PURPOSE: Supervises operational activities as directed by General Manager during non-service hours and assists exempt management in supervision during service hours. The position may supervise operational activities during non-peak service hours for limited times of manager absence such as during bank runs, emergencies, etc. The nature of supervision is “work direction.” ACCOUNTABILITIES: Supervision Supervises open and close activities during non-service hours. Provides "work direction" to crew members. Addresses performance problems of crew members that require immediate attention; refers problem to the unit manager for progressive discipline if appropriate. Q.S.C. Standards Monitors product quality and takes corrective action where necessary. Follows store cleaning plan. Monitors positional and service line organization. Monitors service times and determines efficiency. Exhibits positive customer service attitude at all times. Controls Follows flowcharts, prep projections and "build-to" charts. Monitors labor usage against sales readings and recommends corrective action to General Manager where necessary. Follows store plans as set by the unit manager. Controls food cost by minimizing waste. Training and Performance Management Assists in training and cross-training of positional skills, as directed by the unit manager. Policies and Procedures Follows all procedures in the Operational Procedures Manual. Ensures time card accuracy and wage/hour compliance during non-service shift for which he/she is responsible. Adheres to cash control and banking policies, knows register procedures. Maintains safe working conditions by following all safety and security policies and procedures; notifies unit manager of any accident or injury. Ensures dress policy is followed at all times. Follows all maintenance procedures and Preventative Maintenance Schedule duties. Employee Relations Uses consistent and appropriate practices in carrying out supervision and "work direction" accountabilities. Alters the unit manager to any performance and/or discipline problems, providing sufficient information for the unit manager to take corrective action as required. EMPLOYMENT STANDARDS: Knowledge Thorough knowledge of Wendy's Operational Procedures and Standards. Education High School graduate or equivalent educational certificate. Experience At least 1 year of experience in the restaurant industry. Age Requirement Must be at least 18 years of age. Minimum Hours Requirement This position is expected to maintain an average of 32 hours or more per week over a calendar year.
    $25k-31k yearly est. Auto-Apply 60d+ ago
  • Shift Supervisor

    Wendy's 4.3company rating

    Upper Sandusky, OH jobs

    Upper Sandusky, OH Statement of Purpose: STATEMENT OF PURPOSE: Supervises operational activities as directed by General Manager or other Manager(s) during non-service hours and assists exempt management in supervision during service hours. The position may supervise operational activities during non-peak service hours for limited times of manager absence such as during bank runs, emergencies, etc. The nature of supervision is “work direction.” ACCOUNTABILITIES: Supervision 1. Supervises open and close activities during non-service hours. 2. Provides "work direction" to crew members. 3. Addresses performance problems of crew members that require immediate attention; refers problem to the unit manager for progressive discipline if appropriate. Q.S.C. Standards 1. Monitors product quality and takes corrective action where necessary. 2. Follows store cleaning plan. 3. Monitors positional and service line organization. 4. Monitors service times and determines efficiency. 5. Exhibits positive customer service attitude at all times. Controls 1. Follows flowcharts, prep projections and "build-to" charts. 2. Monitors labor usage against sales readings and recommends corrective action to General Manager where necessary. 3. Follows store plans as set by the unit manager. 4. Controls food cost by minimizing waste. Training and Performance Management 1. Assists in training and cross-training of positional skills, as directed by the unit manager. Policies and Procedures 1. Follows all procedures in the Operational Procedures Manual. 2. Ensures time card accuracy and wage/hour compliance during non-service shift for which he/she is responsible. 3. Adheres to cash control and banking policies, knows register procedures. 4. Maintains safe working conditions by following all safety and security policies and procedures; notifies unit manager of any accident or injury. 5. Ensures dress policy is followed at all times. 6. Follows all maintenance procedures and Preventative Maintenance Schedule duties. Employee Relations 1. Uses consistent and appropriate practices in carrying out supervision and "work direction" accountabilities. 2. Alters the unit manager to any performance and/or discipline problems, providing sufficient information for the unit manager to take corrective action as required. EMPLOYMENT STANDARDS: Knowledge 1. Thorough knowledge of Wendy's Operational Procedures and Standards. Education 1. High School graduate or equivalent educational certificate. Experience 1. At least 1 year of experience in the restaurant industry. Age Requirement 1. Must be at least 18 years of age.
    $25k-30k yearly est. Auto-Apply 60d+ ago
  • Shift Supervisor

    Wendy's 4.3company rating

    Ottawa, OH jobs

    Why Wendy's The Shift Supervisor is responsible for assisting in the execution of daily operations activities: Building Sales and Profit, Ensuring Quality Products are being served, Providing Class One Service above everything else, Training Team Members, Maintaining a Sparkling Clean Restaurant, Controlling Expenses, Motivating team members and Completing Administrative tasks as required of the job. What you can expect The Shift Supervisor position is a full time hourly position with a 48 hour work week. Benefits include: Medical,401k. What we expect from you * Experience in QSR operations * Valid Driver's License * Must be able to perform all restaurant operations positions / functions This job opportunity is with one of our many franchisees. Independently owned and operated, Wendy's franchise organizations determine their own compensation, benefits and career programs which may vary from company-owned locations.
    $25k-30k yearly est. 16d ago
  • Shift Supervisor

    Wendy's 4.3company rating

    Wooster, OH jobs

    Why Wendy's The Shift Supervisor is responsible for assisting in the execution of daily operations activities: Building Sales and Profit, Staffing the Restaurant, Ensuring Quality Products are being served, Providing Class One Service above everything else, Training Team Members, Maintaining a Sparkling Clean Restaurant, Controlling Expenses, Motivating team members and Completing Administrative tasks as required of the job. What you can expect The Shift Supervfisor position is a full time hourly position with a 40 hour work week. Benefits include: Medical and 401k. What we expect from you * Valid Driver's License * Must be able to perform all restaurant operations positions / functions This job opportunity is with one of our many franchisees. Independently owned and operated, Wendy's franchise organizations determine their own compensation, benefits and career programs which may vary from company-owned locations.
    $25k-30k yearly est. 6d ago
  • Shift Supervisor - 1506

    Wendy's 4.3company rating

    East Canton, OH jobs

    Canton, MS Statement of Purpose: STATEMENT OF PURPOSE: Supervises operational activities as directed by General Manager or other Manager(s) during non-service hours and assists exempt management in supervision during service hours. The position may supervise operational activities during non-peak service hours for limited times of manager absence such as during bank runs, emergencies, etc. The nature of supervision is “work direction.” ACCOUNTABILITIES: Supervision 1. Supervises open and close activities during non-service hours. 2. Provides "work direction" to crew members. 3. Addresses performance problems of crew members that require immediate attention; refers problem to the unit manager for progressive discipline if appropriate. Q.S.C. Standards 1. Monitors product quality and takes corrective action where necessary. 2. Follows store cleaning plan. 3. Monitors positional and service line organization. 4. Monitors service times and determines efficiency. 5. Exhibits positive customer service attitude at all times. Controls 1. Follows flowcharts, prep projections and "build-to" charts. 2. Monitors labor usage against sales readings and recommends corrective action to General Manager where necessary. 3. Follows store plans as set by the unit manager. 4. Controls food cost by minimizing waste. Training and Performance Management 1. Assists in training and cross-training of positional skills, as directed by the unit manager. Policies and Procedures 1. Follows all procedures in the Operational Procedures Manual. 2. Ensures time card accuracy and wage/hour compliance during non-service shift for which he/she is responsible. 3. Adheres to cash control and banking policies, knows register procedures. 4. Maintains safe working conditions by following all safety and security policies and procedures; notifies unit manager of any accident or injury. 5. Ensures dress policy is followed at all times. 6. Follows all maintenance procedures and Preventative Maintenance Schedule duties. Employee Relations 1. Uses consistent and appropriate practices in carrying out supervision and "work direction" accountabilities. 2. Alters the unit manager to any performance and/or discipline problems, providing sufficient information for the unit manager to take corrective action as required. EMPLOYMENT STANDARDS: Knowledge 1. Thorough knowledge of Wendy's Operational Procedures and Standards. Education 1. High School graduate or equivalent educational certificate. Experience 1. At least 1 year of experience in the restaurant industry. Age Requirement 1. Must be at least 18 years of age.
    $25k-30k yearly est. Auto-Apply 60d+ ago
  • Restaurant Shift Manager

    Shake Shack 3.8company rating

    Shift supervisor job at Shake Shack

    Our secret to leading the way in hospitality? We put our people first! At Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our neighborhoods, we're committed to always doing the right thing. As one of the fastest-growing hospitality brands, we're all about crafting unforgettable experiences for our guests. We offer endless learning opportunities and the chance to make a lasting impact on our business, restaurants, and communities. As a member of the #ShackFam, you'll have access to hands-on mentorship, training, and growth potential, all in a fun and inclusive environment. Join us and Be a Part of Something Good. Job Responsibilities Manage the flow of service and direct the work of team members on a shift to ensure the highest levels of safety, cleanliness, quality, and speed. Help build and lead high performing team of hourly Team Members. May assist with operational support functions (i.e. Purchasing, Receiving, Inventory, etc.) Participates in applicant interviews and assists with employee relations. Job Qualifications At least 1 year of restaurant leadership experience supervising a team Food Safety Certification according to local jurisdiction Strong problem solving skills Effective communication skills, both written and verbal Perks We take care our team members and support them in building successful futures through a variety of industry-leading benefits. Weekly Pay Performance bonuses based on the achievement of pre-determined goals Medical, Dental, Vision Insurance & Flexible Spending Accounts* Supplemental Life Insurance and Short-Term Disability* 401(k) plan with Company Match* Paid Time Off/ Sick Time* Paid Parental Leave* Employer Assistance Program (EAP) Commuter Benefits Exclusive corporate discounts for travel, electronics, wellness, leisure activities and more Shake Shack Meal Discounts Charitable opportunities to give back Employee Resource Groups Career development opportunities - we are growing! *Eligibility criteria applies Starting Hourly Rate - $19.00 - $23.00, as well as an additional $2/hour for certain shifts worked after midnight Click the "Apply" button above to apply for this opening. About Us Beginning as a hot dog cart in New York City's Madison Square Park, Shake Shack was created by Danny Meyer, Founder and CEO of Union Square Hospitality Group and best-selling author of Setting the Table. Shack Fans lined up daily, making the cart a resounding success, and donating all proceeds back to the park beautification efforts. A permanent stand was eventually built…and the rest is Shack history! With our roots in fine dining and giving back to the community, we are committed to high quality food served with a high level of hospitality. Our team members enjoy a positive work environment that is deeply committed to the philosophy that we "Stand for Something Good." Shake Shack is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to any protected characteristic, including race, color, ancestry, national origin, religion, creed, age, disability (mental and physical), sex, gender identity, sexual orientation, gender expression, medical condition, genetic information, marital, military and veteran status.
    $19-23 hourly Auto-Apply 8d ago

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