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Employee reviews

2.73/5

Out of 11 Shake Shack reviews, 27% were positive.

5 stars

4 stars

3 stars

2 stars

1 star

Based on 11 ratings

Overall rating
2.7
Management
1.8
Career opportunities
2.3
Work environment
2.5
Salary and benefits
2.4
Diversity and inclusion
2.5
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Shake Shack reviews

Employee reviews
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1.0
A zippia user wrote a review on Apr 2024
Pros of working at Shake Shack

Managers and supervisors are abusive and disrespectful.

Cons of working at Shake Shack

Managers are mean, disrespectful and abusive

Shake Shack benefits

None

What do you like best about Shake Shack's CEO and the leadership team?

Never meet him

How would you improve Shake Shack's culture?

I would get new management.

How did you prepare for the Shake Shack interview?

Reading about the company profile and acquiring knowledge of the same

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5.0
A zippia user wrote a review on Oct 2021
Pros of working at Shake Shack

Friendly and social environment

Cons of working at Shake Shack

Can’t balance work and life schedules. Working 10+ hour shifts for 4-5 days a week.

Shake Shack benefits

Bonus and great management partners.

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3.0
A zippia user wrote a review on May 2020
Pros of working at Shake Shack

Management can get on one bad side but weekly pay and play work schedule.

Cons of working at Shake Shack

Favoritism bend over for wrong customers

Shake Shack benefits

Teamwork

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2.0
A zippia user wrote a review on Jul 2023
Pros of working at Shake Shack

i liked that the work environment was diverse

Cons of working at Shake Shack

The Management Team Was Disorganized And Didn't Follow All Company Policies

Shake Shack benefits

Employee Discount

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3.0
A zippia user wrote a review on Feb 2023
Pros of working at Shake Shack

pay

Cons of working at Shake Shack

The list is long but overall i dint like management. They hire random people and half ass their training.

Shake Shack benefits

Paid on wednesday!

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2.0
A zippia user wrote a review on Jul 2023
Pros of working at Shake Shack

i liked that the work environment was diverse

Cons of working at Shake Shack

The Management Team Was Disorganized And Didn't Follow All Company Policies

Shake Shack benefits

Employee Discount

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3.0
A zippia user wrote a review on Feb 2023
Pros of working at Shake Shack

pay

Cons of working at Shake Shack

The list is long but overall i dint like management. They hire random people and half ass their training.

Shake Shack benefits

Paid on wednesday!

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5.0
A zippia user wrote a review on Oct 2021
Pros of working at Shake Shack

Friendly and social environment

Cons of working at Shake Shack

Can’t balance work and life schedules. Working 10+ hour shifts for 4-5 days a week.

Shake Shack benefits

Bonus and great management partners.

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Shake Shack salaries

6.4
Salary score
The national average salary for a Shake Shack employee in the United States is $32,808 per year or $16 per hour. Employees in the top 10 percent can make over $41,000 per year, while employees at the bottom 10 percent earn less than $26,000 per year.

Shake Shack demographics summary

9.1
Diversity score
We calculated the diversity score of companies by measuring multiple factors, including the ethnic background, gender identity, and language skills of their workforce

Shake Shack financial performance

7.6
Performance score
We calculated the performance score of companies by measuring multiple factors, including revenue, longevity, and stock market performance.

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