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Shane jobs - 22 jobs

  • Associate Buy Planner (Hybrid)

    Shane Co 4.7company rating

    Shane Co job in Greenwood Village, CO or remote

    The Associate Buy Planner will be responsible for the maintenance of inventory and sales plans. Scrutinizing historical performance for areas of opportunity in retail sales, inventory growth or reduction, and increased product margins. They are responsible for the creation and upkeep of orders. This role reports to the Buy Planner of the specific product area. Assists with monitoring budgets to a subcategory level for each buying group, investigating causes of inventory, sales and margin discrepancies and reporting findings to individual Merchants and Buy Planner. Assist in creation of planner-generated weekly reporting to ensure timely execution of adjustments to inventory purchasing, pricing, and assortment. Assists with summarizing and analyzing actual performance against plan, on a weekly, quarterly and annual basis, highlight in-season adjustments to original plan. Assists with analyses of historical data and current trends to identify areas of opportunity and risk by area. Assists with adjusting inventory plans based on minimum assortments, working with merchandise buying team to account for display, backstock, and unique style requirements. Assists with timely review of current inventory conditions at individual stores versus customer service metrics, identification of issues impacting overall customer service objectives, and resolving issues through allocation/rebalancing and re-prioritization of processing flow where possible. Assists in maintaining unique assortment of each specific market to target the needs of customers. Assists in Identifying underperforming articles and propose discontinuing, markdown, or scrapping. Suggest purchasing requirements (net need) and potential replenishment opportunities. Review minimum quantities of each specific primary hierarchy and escalate suggestions to Buy Planner. Responsible for monitoring the current turn percent for each primary hierarchy and identifying items that fall out of the company range. 3+ years of experience in retail merchandise planning & optimization, demand forecasting, inventory management, and pricing analysis. Bachelor's degree in business-related field preferred. Expertise in Microsoft Excel, Word, and PowerPoint. Proper principles and practices of data collection and consolidation. Strong communication skills. For the best success in this role, candidates must be analytical, accurate, steady, and timely. The ideal candidate will be a problem-solver with strong critical thinking skills who can work with small details as well as the big picture. Those who are proactive in researching data for opportunities, able to propose and present their findings, and have an openness to experimentation will succeed in this position. The primary environment for this role is a combination of an open office and a remote workplace. Considerable business is conducted using the telephone and computer technology. This role is expected to be on-site in Home Office 1-2 days per week on an ongoing basis. Note that all hybrid and remote work conditions are covered in the Company's current Remote Work Policy and Remote Work Agreement, incorporated here by reference. Travel may be required to stores, conferences or events up to 5% of the time. Joining #TeamShaneCo comes with a host of benefits designed to support you and your loved ones- we understand a supportive benefits package is key to a fulfilling work experience. As a family-owned business, we prioritize your well-being, recognizing that our success is a collective effort. Here's what we offer: Compensation and Recognition: We offer a competitive base rate and an opportunity for a yearly bonus. Time off: You'll enjoy a generous time-off package, including 3 weeks of vacation, and an annual float day. We value holidays and are closed on major ones. Plus, you receive a float day and paid volunteer day annually. We also value your work-life balance and keep favorable hours that provide a great retail experience to our customers while respecting your time and well-being. Family-centric benefits: We care about your family, and our benefits extend beyond standard offerings. In times of major illness, you can earn time off at full pay for self or family care. You'll also benefit from paid parental leave, an Employee Assistance Program, and assistance navigating medical complexities. Health and wellness: We value your health and provide you with paid sick time. Additionally, you can access competitive medical, dental, and vision plans, a 401(k) with company match, and flexible spending accounts. You can also enjoy voluntary benefits, including long-term disability, life insurance for dependents, and pet insurance. We also have a dedicated staff member who focuses on well-being and work-life balance, ensuring you thrive professionally and personally. Employee Discount: Enjoy a generous store and online discount, available for you and your family members. Shane Co. serves our customers with an unparalleled standard of excellence. Our people get to share in our customers' milestone moments such as weddings, birthdays, anniversaries, and everything in between. Our goal for you is to give you an employment experience like no other so you wake up and want to come to work every day! If you love being part of a team as well as providing personal attention to every customer, this is the place for you! Base Pay range for this role is $97,000 - $118,000 annually. Your placement in the range is determined through interviews, a review of experience, knowledge, skills, balanced pay with other team members and alignment with geographic market data. Home office base pay ranges are based on the Denver market. We target most new hire offers toward the lower end of the listed range, but more demonstrated experience, knowledge and skills may result in a higher starting rate. Beyond Base Pay: Home office positions are eligible for consideration for an annual bonus, based on total company performance. Amounts vary by role and are based on a percentage of eligible earnings for the fiscal year. Employer will not sponsor visa or work authorization.
    $26k-33k yearly est. Auto-Apply 17d ago
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  • Assistant Sales Manager (Management Trainee)

    Shane Co 4.7company rating

    Shane Co job in Greenwood Village, CO

    As an Assistant Sales Manager at Shane Co., you will play a key role in fostering customer relationships and maximizing sales while continuing to hone your management skills. No jewelry experience? No problem! We will provide you with the training you need in order to demonstrate an in-depth knowledge of our merchandise, represent our brand, and create an exceptional store experience for each customer. Whether you're early in your career or a seasoned sales professional, you'll be joining a team where your contributions make a difference! We are seeking motivational sales leaders who can connect quickly with others, developing strong relationships with guests and teammates. You'll excel in this position if you possess strong communication skills and can motivate your team while being resourceful and proactive. This leadership role is integral to sales, customer satisfaction, and team development, focusing on comprehensive store knowledge to enhance personal and collective performance. Responsibilities Sales Leadership Support, coach, and mentor sales teams through customer interactions by utilizing Shane Co. sales philosophies Actively drive sales by understanding and meeting the unique needs of each customer on the sales floor and sharing compelling product stories that showcase the features and benefits of our products Managerial Duties Attend and participate in all scheduled meetings of the store management team as requested, as well as meetings with the sales team. Perform opening and closing duties related to the store Team Collaboration Collaborate effectively with store management, focusing on teamwork and communication Demonstrate and encourage peer coaching within your team Develop a basic understanding of all functionalities within the shop and customer service departments Company Culture Ensure a positive and engaging workplace for all by embodying company values such as integrity, continuous improvement, and teamwork Qualifications Minimum 2 year of sales or customer-facing experience is required with supervisory experience preferred- jewelry experience is not mandatory- we'll provide comprehensive training and ongoing learning opportunities! Availability during evenings and weekends is a must. High level of visual acuity and manual dexterity. Excellence in written and spoken English; effective communication is key. A minimum of a high school diploma or equivalent is required. Why Work for Shane Co.? Shane Co. is a family-owned business and everyone who works in our organization is part of the family. This family point of view is exactly why we want to take care of you AND your family. Base Pay range for this role is $30-$35/hr, which applies to this specific role in this location only. Your placement in the range is determined through interviews, a review of experience, knowledge, skills, balanced pay with other team members and alignment with geographic market data. While we target most new hire offers toward the lower end of the listed range, more demonstrated sales experience, knowledge, and skills may result in a higher starting rate. Average performance will earn a moderate increase each year, while high performers can earn a very generous annual increase. Once you join us, we pay for performance and there is no ceiling to your base pay rate over time. Beyond Base Pay: Base pay is just one component of our total rewards package. In addition, we include: Participation in a team bonus that can range from zero to $150 each week for every member of the store team including the management team. There is an opportunity to earn an individual sales performance bonus based on your participation in both team and individual sales that bring the perfect item to our guests. This program is open to every role in store, though those with a primary job focused on sales are much more likely to achieve it. Management team members have an opportunity for an additional quarterly bonus based on the year-over-year total store sales achieved by the whole team. The amount of the opportunity varies by role. Beyond pay: We are committed to investing in your overall, holistic wellbeing and that of anyone who depends on you. Our benefits and perks include: Competitive medical, dental, and vision coverage. Competitive 401(k) plan with company match. Paid vacation time, sick time, holidays, volunteer time, and of course things like bereavement time (including for pets). Protection if you are away from work in many circumstances, such as our company paid extended illness bank, optional long-term disability, and company paid life insurance. Parental benefits including paid parental leave, fertility benefits, and child and adult care Flexible Spending Accounts. Employee Affinity Groups with focus on things like parenting, LGBTQ+, and Grief and Loss. Our work is done on-site in our stores, and we work when others play. Though weekend and evening availability is required, we are closed when most retailers are open (with 7 paid holidays each year for most staff), and our hours are much more enjoyable than many retailers. (Monday to Wednesday 10 AM to 7 PM, Thursday to Friday, 10 AM to 8 PM, Saturday 10 to 6 and Sunday noon to 5 PM are our hours we are open to customers.) Whenever we can, we allow shift swaps as life requires. We are committed to career growth, whether that means doing your very best and growing in your same role over time or development and growth into a new role. With stores in multiple markets, moving with the company is also possible. We offer internal learning that covers both career and personal topics, from skills like excel to photography. This is self-paced learning and available to all employees. We offer dedicated training specific to your role in our company. We offer training toward advancement, specifically in the area of management and leadership for all levels. Employer will not sponsor visa or work authorization.
    $30-35 hourly Auto-Apply 24d ago
  • RETAIL CUSTOMER SERVICE LEADER (FRONT END LEADER) starting at $25/HR + Commission

    Micro Center 4.7company rating

    Denver, CO job

    MICRO CENTER is the nation's leading computer and electronic device big box retailer! Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most knowledgeable staff in the business. Passion, Energy & Commitment describe life at Micro Center. We are passionate about customer service and developing long-term customer relationships. We are looking for those that are committed to these same values. We are currently seeking self-motivated, results oriented RETAIL CUSTOMER SERVICE LEADER (FRONT END LEADER). It is Micro Center's core promise to take care of our associates and customers which has led to our success over the last 40+ years! Click here to see our job video MAJOR RESPONSIBILITIES: * Ensure that operational policies and procedures are being properly carried out at the store level and customer satisfaction standards are being met within the department * Participate in front end staffing, training and scheduling activities to ensure competent associates are hired to properly service our customers; communicate any issues to operations management * Provide regular coaching and feedback to associates in regards to customer satisfaction and appropriate sales presentation to ensure desired operations results and metrics are understood and being met * Oversee the execution of ad set and visual merchandising standards within the department * Lead all freight flow and merchandise processing within the department, including regular cycle counts and tracking of company assets through inventory control and loss prevention best practices * Ensure that all store office functions (including cash handling, store deposit paperwork, etc.) are being completed accurately and in a timely manner * Participate in open and close procedures * Support front end staff by ringing transactions * Support store operations by maintaining loss prevention awareness and helping to prepare for physical inventory * Perform other duties and tasks as assigned EDUCATION & EXPERIENCE: * High school diploma or equivalent required with proficiency in Microsoft Office * Experience in retail operations, cash handling, loss prevention, inventory control and merchandising * Two or more years of experience in a big-box retail environment with direct accountability for achieving customer service targets, preferably in a lead or supervisory role * Professional appearance and demeanor with the ability to handle multiple customers and priorities at once * Ability to execute corporate initiatives and drive world-class customer experiences * Physical requirements: lift up to 50 lbs., stand for prolonged periods of time * Shifts include hours before and after the store is open to the public and may also include mornings, nights, weekends and holidays MICRO CENTER OFFERS EXCEPTIONAL BENEFITS: * Flexible Schedules & Excellent Pay * Medical, Dental and Vision Benefits Coverage for Regular Full-Time Associates * Employee Discount that includes a Friends & Family Discount Program * Tuition Reimbursement & Education Discounts * Paid Time Off for Regular Associates * 401K Plan with Company Match * Esteemed Vendor & Company Job Training * Career Advancement Opportunities OUR GROWTH OPPORTUNITIES: At Micro Center, we empower our employees to set their sights high and blaze their own trails. This is a place where your future success and growth are truly a result of your own efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their careers. Join our team and see how hard work, loyalty, competitive spirit and unwavering commitment to the customer can take you and your career to new places. Micro Center is an Equal Opportunity Employer.
    $32k-39k yearly est. 14d ago
  • Luxury Fashion & Timepiece Manager - Jared Jewelers - Woodmen Commons

    Signet Jewelers 4.6company rating

    Colorado Springs, CO job

    We have many opportunities available on our other career site pages. Click here to link to our careers page! At Jared, we know that jewelry is more than a ring or pendant no matter how sparkling and brilliant. Which is why we empower every one of our jewelry consultants with the innovation, training and resources to help our customers Celebrate Life and Express Love in new and engaging ways. Jared is part of Signet Jewelers, a purpose-driven company who believes love inspires love. Signet is also “Great Place to Work-Certified”™. There are brilliant career paths awaiting you - rewarding opportunities to impact the lives of others and inspire love. Join us! LUXURY FASHION AND TIMEPIECE MANAGER Title: Luxury Fashion and Timepiece Manager Reports To: General Manager or Assistant General Manager in their absence Reporting to this Position: Basic Function: The Luxury Fashion and Timepiece Manager is a supporting management position within Jared Jewelers stores. This position will achieve store and individual sales goals by providing superior guest experience and expert knowledge on all fashion merchandise (diamond fashion, gold, and color) and timepiece brands. This position will be responsible for overseeing fashion and timepiece sales performance, fashion and timepiece merchandise launch executions, implementing fashion and timepiece product education provided by Signet, and developing training plans to improve areas of opportunity for store as a whole. Minimum Requirements: Meet or exceed three of the five performance standards. Sales must be one of the three. No Code of Conduct written counseling within the past six months. DCA certified. Minimum six months with company or similar experience level with another company. Completion of Minimum Training Requirements training module (Found on Signet Learning Portal) and completion of the Minimum Training Requirements Quiz with a passing score. Responsibilities: Serve guests and promote store and personal sales (40% time allocated) Consistently attains sales and performance standards, special event and store promotion results. Promotes an environment of total guest satisfaction by making the guest's shopping and jewelry needs the first priority. Provides an exceptional guest experience by keeping with the guest's agenda and providing proper follow-up by utilizing the Clienteling system. Consistently monitors the flow of guests and assists with matching the appropriate team member with the guest. Supervises fashion merchandise categories (diamond fashion, gold, and color) and timepiece brands and effectively train all team members on fashion merchandise and timepieces (50% time allocated) Oversees the implementation and administration of fashion and timepiece merchandise, including sales performance, promotions, incentives, launch executions, visual display and merchandising, while also attaining sales and product knowledge on other merchandise categories throughout the store. Develops and maintains complete knowledge of all fashion and timepiece merchandise, becoming the Subject Matter Expert, to effectively train all team members on the features and benefits, quality, value, warranties, services, and procedures associated with each fashion and timepiece brand and collection. Operates as a point of contact with vendor partners and is responsible for successful completion of all vendor trainings, eLearnings, and incentive submissions for the store. Reviews weekly fashion and timepiece reporting and evaluates areas of opportunity regarding each fashion and timepiece brand and collection. Coordinates with the management team to develop effective training plans to improve behaviors relating to merchandise sales, standards performance, and guest experience. Collaborates and assists with Management Team (10% time allocated) Collaborates with the General Manager on recruiting, hiring, scheduling, performance appraisals, counseling's, updates related to all pertinent information about team members. Communicates to the General Manager all pertinent information relating to team members including personnel and security concerns, merchandising needs, etc. Responds to guest complaints and issues in a prompt and courteous manner in partnership with the General Manager. Assists management team with primary responsibilities in their absence. Other essential responsibilities Acts in a manner that aligns with Signet's Core Values and respects guests and team members. Consistent, regular scheduled attendance is considered an essential function of this job. Strictly adheres to all company policies and procedures, including Loss Prevention, Sales and Credit policies. Maintains a high level of security awareness with all selling procedures. Performs other duties as assigned. Required Skills and Abilities: Ability to lead by example by attaining required daily performance standards, special event goals and executing store promotions. Positive, enthusiastic, team-spirited work style, exhibiting Signet's Core Values at all times. Analytic thinking and reasoning. Ability to train and develop team members, conduct store training meetings as needed. Professional approach and image. Tactful, friendly manner when dealing with people. Ability to plan, organize, follow-up and supervise the work of others. Excellent verbal and written communication skills, including phone etiquette. Ability to accept responsibility, make decisions, delegate, and follow-up as appropriate. Reliable and dependable. Ability to operate all sales-related equipment. Physical Demands: Must possess the ability to stand for long periods of time; to reach with hands and arms; to move among and between display cases; to handle and feel merchandise; to sit, stoop, kneel and crouch; to lift and move up to 10 pounds; to see well enough to discern differences in quality of merchandise. Work Schedule: As required by the store to include evenings and weekends. Three nights per week or as required by the General Manager. Sunday on an alternating basis or as needed. Store hours during Special Events and key selling times of the year. Base pay, $15.80 - $20.10 plus commission on sales. Final pay rate shall be determined and is based on experience and qualifications. Signet Jewelers is an equal opportunity employer committed to promoting diversity of all levels of employees. Please know that while we appreciate every applicant's interest, we can only contact those selected for further consideration. Signet maintains an online registry system to encourage all interested employees to apply for careers in the management positions listed in this registry, and to ensure equal opportunities for advancement to all Signet employees. We particularly encourage women and minorities who are interested in management opportunities at Signet to participate in this program and use this online registry system to express your interest in a management position. Registration in this online system does not guarantee a promotion, but is necessary for consideration for any promotional opportunity to a management position listed in this registry. Note: For internal candidates, please complete your Professional Profile in Workday by clicking on your picture or the cloud then select “Job” and “Professional Profile”. Enter your entire job history, education, skills and internal projects. To add your Military Service and tenure, select “Personal” and click “Edit.” Don't forget, we have many opportunities available on our other career site pages. Click here to link to our careers page!
    $30k-45k yearly est. Auto-Apply 60d+ ago
  • Sales Associate-Retail Jewelry

    Helzberg Diamonds Headquarters 4.2company rating

    Broomfield, CO job

    Retail Sales Associates at Helzberg Diamonds are responsible for consistently achieving individual sales goals to support the store's sales and profit objectives, while providing superior customer service. Key responsibilities include: * Ability to generate sales to exceed personal sales goals * Provide features and benefits of extended warranties to increase sales * Create business through various methods of clienteling * Provide a compelling sales presentation based on our sales training * Ability to work as a team in a sales presentation to overcome customers objections and close additional sales * Demonstrate outstanding customer service to each and every Helzberg Diamonds' guest * Participate in all areas of store's operation including merchandising, displays, and maintenance Required Experience: 1 to 3 years Required Education: High School The ideal candidate will possess: * Proven history of selling in a commission environment * Superior communication skills * High internal motivation * Flexibility to work with a variety of personalities * One to three years of jewelry retail experience * High school diploma or equivalent * Must be able to work a flexible work schedule including evenings, weekends, and holidays Pay range for this position is $14.42 hourly to $18.00 hourly. * This information is posted pursuant to the Colorado Equal Pay for Equal Work Act to provide Colorado applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. * Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate addition earnings in accordance with the terms of each plan. * Helzberg Diamonds is pleased to offer a wide range of benefit programs designed to care for the physical, mental and financial well-being of our employees and their families. Available benefit programs include medical, dental and vision plans, paid holidays, vacation and sick time, 401(k) Savings Plan, employee discount program and more. Eligibility and waiting period requirements may apply. See *************************************** for additional details.
    $14.4-18 hourly 1d ago
  • Warranty Care Specialist

    Shane Company 4.7company rating

    Shane Company job in Greenwood Village, CO

    The Warranty Care Specialist is responsible for superior customer service through the channels of warranty service on items sent in, upgrades/exchanges completed by the Digital Sales Team, and processing returns received. This role is critical to the success of our growing eCommerce business and requires a high attention-to-detail, excellent customer service skills, ability to multi-task, and an organized mindset and workspace. Responsibilities * Responsible for the quick turnaround of customer refunds and Return For Service (RFS) items to ensure customer satisfaction and retention. * Contact RFS customers to review service needed quickly and efficiently. * Write up and maintain Shop Jobs for all warranty items as well as upgrades/exchanges. This includes the quality control of shop work done on all Return For Service (RFS) shop jobs. * Ability to communicate with customers in a timely fashion, as well as communicate with Internal Employees when needed to fill warranty and shop work needs. * Accurately keep track of all packages that are received from customers, keeping these spreadsheets up to date daily. * Assist the Digital Sales Team with customer service-related calls/chats when needed. * Assist in the daily receiving of BRINKS, handling these with extreme care and efficiency. * Exercise any and all safety precautions when in the shop. * Effective and collaborative communication with the Shop Team. * Excellent and detailed communication to leadership of any and all delays on orders/concerns. * Excellent and detailed communication with the sales team on customer orders when needed. * Accurately and efficiently process all merchandise, service, and information transactions in a timely, organized and efficient manner. * Participate in proper inventory management and care daily to ensure clean monthly inventories * Maintain proficiency in all roles related to the fulfillment area. * Receive and process all customer returns, ensuring the utmost accuracy during these processes. * Contact return customers when appropriate to identify exchange opportunities. * Assist digital fulfillment team members in daily fulfillment activities, when needed serving as a versatile employee. * Responsible for performing any other duties as assigned. Qualifications * Must have 1+ years of fulfillment experience or other relevant work environment. * Ability to type, use basic computer software, and be well spoken via the phone and any other methods of communicating with customers. * Must have demonstrated communication skills, oral and written, as well as the ability to communicate with a vast array of personality types and skillsets, regardless of organizational level * Demonstrated ability to multi-task and prioritize projects & tasks with a sense of urgency * Demonstrated ability to work in a team setting * Demonstrated ability to be flexible and adaptable to various situations * Proven ability to collaborate with other member(s) of team * eCommerce experience preferred Behavioral Characteristics Focused; can concentrate on the task at hand for sustained periods. Consistently and patiently thorough. Works at a consistent pace in an environment that can sometimes be very fast paced. Comfortable with familiar processes and environments. Follows well-established plans. Attentive to, careful and accurate with the details involved in a job. Detail-oriented. Enjoys work which is of high quality. Works autonomously in area of expertise. Work Environment This role is on-site as part of the Home Office team. The primary environment for this role is an open office. Considerable business is conducted using the telephone and computer technology. This role may be approved to work remotely on specific occasions but that does not change the ongoing classification of the role as on-site. Why Work for Shane Co.? Joining #TeamShaneCo comes with a host of benefits designed to support you and your loved ones- we understand a supportive benefits package is key to a fulfilling work experience. As a family-owned business, we prioritize your well-being, recognizing that our success is a collective effort. Here's what we offer: Compensation and Recognition: We offer a competitive base rate and an opportunity for a yearly bonus. Time off: You'll enjoy a generous time-off package, including 3 weeks of vacation, and an annual float day. We value holidays and are closed on major ones. Plus, you receive a float day and paid volunteer day annually. We also value your work-life balance and keep favorable hours that provide a great retail experience to our customers while respecting your time and well-being. Family-centric benefits: We care about your family, and our benefits extend beyond standard offerings. In times of major illness, you can earn time off at full pay for self or family care. You'll also benefit from paid parental leave, an Employee Assistance Program, and assistance navigating medical complexities. Health and wellness: We value your health and provide you with paid sick time. Additionally, you can access competitive medical, dental, and vision plans, a 401(k) with company match, and flexible spending accounts. You can also enjoy voluntary benefits, including long-term disability, life insurance for dependents, and pet insurance. We also have a dedicated staff member who focuses on well-being and work-life balance, ensuring you thrive professionally and personally. Employee Discount: Enjoy a generous store and online discount, available for you and your family members. Shane Co. serves our customers with an unparalleled standard of excellence. Our people get to share in our customers' milestone moments such as weddings, birthdays, anniversaries, and everything in between. Our goal for you is to give you an employment experience like no other so you wake up and want to come to work every day! If you love being part of a team as well as providing personal attention to every customer, this is the place for you! Base Pay range for this role is $23 -$30 hourly, which applies to this specific role. Your placement in the range is determined through interviews, a review of experience, knowledge, skills, balanced pay with other team members and alignment with geographic market data. Home office base pay ranges are based on the Denver market. We target most new hire offers toward the lower end of the listed range, but more demonstrated experience, knowledge and skills may result in a higher starting rate. Beyond Base Pay: Home office positions are eligible for consideration for an annual bonus, based on total company performance. Amounts vary by role and are based on a percentage of eligible earnings for the fiscal year. Employer will not sponsor visa or work authorization.
    $23-30 hourly Auto-Apply 5d ago
  • Warranty Care Specialist

    Shane Co 4.7company rating

    Shane Co job in Greenwood Village, CO

    The Warranty Care Specialist is responsible for superior customer service through the channels of warranty service on items sent in, upgrades/exchanges completed by the Digital Sales Team, and processing returns received. This role is critical to the success of our growing eCommerce business and requires a high attention-to-detail, excellent customer service skills, ability to multi-task, and an organized mindset and workspace. Responsibilities Responsible for the quick turnaround of customer refunds and Return For Service (RFS) items to ensure customer satisfaction and retention. Contact RFS customers to review service needed quickly and efficiently. Write up and maintain Shop Jobs for all warranty items as well as upgrades/exchanges. This includes the quality control of shop work done on all Return For Service (RFS) shop jobs. Ability to communicate with customers in a timely fashion, as well as communicate with Internal Employees when needed to fill warranty and shop work needs. Accurately keep track of all packages that are received from customers, keeping these spreadsheets up to date daily. Assist the Digital Sales Team with customer service-related calls/chats when needed. Assist in the daily receiving of BRINKS, handling these with extreme care and efficiency. Exercise any and all safety precautions when in the shop. Effective and collaborative communication with the Shop Team. Excellent and detailed communication to leadership of any and all delays on orders/concerns. Excellent and detailed communication with the sales team on customer orders when needed. Accurately and efficiently process all merchandise, service, and information transactions in a timely, organized and efficient manner. Participate in proper inventory management and care daily to ensure clean monthly inventories Maintain proficiency in all roles related to the fulfillment area. Receive and process all customer returns, ensuring the utmost accuracy during these processes. Contact return customers when appropriate to identify exchange opportunities. Assist digital fulfillment team members in daily fulfillment activities, when needed serving as a versatile employee. Responsible for performing any other duties as assigned. Qualifications Must have 1+ years of fulfillment experience or other relevant work environment. Ability to type, use basic computer software, and be well spoken via the phone and any other methods of communicating with customers. Must have demonstrated communication skills, oral and written, as well as the ability to communicate with a vast array of personality types and skillsets, regardless of organizational level Demonstrated ability to multi-task and prioritize projects & tasks with a sense of urgency Demonstrated ability to work in a team setting Demonstrated ability to be flexible and adaptable to various situations Proven ability to collaborate with other member(s) of team eCommerce experience preferred Behavioral Characteristics Focused; can concentrate on the task at hand for sustained periods. Consistently and patiently thorough. Works at a consistent pace in an environment that can sometimes be very fast paced. Comfortable with familiar processes and environments. Follows well-established plans. Attentive to, careful and accurate with the details involved in a job. Detail-oriented. Enjoys work which is of high quality. Works autonomously in area of expertise. Work Environment This role is on-site as part of the Home Office team. The primary environment for this role is an open office. Considerable business is conducted using the telephone and computer technology. This role may be approved to work remotely on specific occasions but that does not change the ongoing classification of the role as on-site. Why Work for Shane Co.? Joining #TeamShaneCo comes with a host of benefits designed to support you and your loved ones- we understand a supportive benefits package is key to a fulfilling work experience. As a family-owned business, we prioritize your well-being, recognizing that our success is a collective effort. Here's what we offer: Compensation and Recognition: We offer a competitive base rate and an opportunity for a yearly bonus. Time off: You'll enjoy a generous time-off package, including 3 weeks of vacation, and an annual float day. We value holidays and are closed on major ones. Plus, you receive a float day and paid volunteer day annually. We also value your work-life balance and keep favorable hours that provide a great retail experience to our customers while respecting your time and well-being. Family-centric benefits: We care about your family, and our benefits extend beyond standard offerings. In times of major illness, you can earn time off at full pay for self or family care. You'll also benefit from paid parental leave, an Employee Assistance Program, and assistance navigating medical complexities. Health and wellness: We value your health and provide you with paid sick time. Additionally, you can access competitive medical, dental, and vision plans, a 401(k) with company match, and flexible spending accounts. You can also enjoy voluntary benefits, including long-term disability, life insurance for dependents, and pet insurance. We also have a dedicated staff member who focuses on well-being and work-life balance, ensuring you thrive professionally and personally. Employee Discount: Enjoy a generous store and online discount, available for you and your family members. Shane Co. serves our customers with an unparalleled standard of excellence. Our people get to share in our customers' milestone moments such as weddings, birthdays, anniversaries, and everything in between. Our goal for you is to give you an employment experience like no other so you wake up and want to come to work every day! If you love being part of a team as well as providing personal attention to every customer, this is the place for you! Base Pay range for this role is $23 -$30 hourly, which applies to this specific role. Your placement in the range is determined through interviews, a review of experience, knowledge, skills, balanced pay with other team members and alignment with geographic market data. Home office base pay ranges are based on the Denver market. We target most new hire offers toward the lower end of the listed range, but more demonstrated experience, knowledge and skills may result in a higher starting rate. Beyond Base Pay: Home office positions are eligible for consideration for an annual bonus, based on total company performance. Amounts vary by role and are based on a percentage of eligible earnings for the fiscal year. Employer will not sponsor visa or work authorization.
    $23-30 hourly Auto-Apply 5d ago
  • Digital Fulfillment Bench Jeweler (On-site)

    Shane Co 4.7company rating

    Shane Co job in Greenwood Village, CO

    Bench Jewelers are an integral part of the Shane Co. com team. The Digital Fulfillment Bench Jeweler will perform all requested and necessary work on jewelry to include setting, sizing, re-tipping, welding, soldering, polishing, engraving, cleaning, and other work consistent with Shane Co standards of quality, service, and timeliness. We are looking for bench jewelers who can demonstrate the ability to work in a fast paced and results-based job environment while building and maintaining relationships and championing Shane Co. company culture and values. We are seeking a bench jeweler who leads by example in areas of personal character, values, commitment, organizational skills, and work habits. Successful candidates for the role must be friendly, respectful, and genuinely interested in the success of the shop. Shop Work Ensure the quality of Company merchandise and make and provide accurate assessments of merchandise quality and condition. Provide accurate assessments of merchandise quality and condition so that the company may make proper decisions on the best course of action. Maintain the shop and personal workspace in a clean, organized, presentable, and efficient manner. Maintain, operate, service and clean as necessary all shop equipment and tools ensuring at all times safe operation and maintenance. Maintain and request as necessary all shop supplies, to include tools and findings, findings inventory and adhering to best shop practices. This includes the proper consumption and recovery of findings as per Company direction. Constantly pursue personal and shop improvement and development by learning, sharing, and updating yourself on new and more effective and/or efficient jeweler skills, processes, and methods. Use technology such as computers and tablets for shop job tracking and engraving. Collaboration Work professionally, efficiently, and courteously with all departments fostering teamwork and respect. Communicate issues or concerns through appropriate channels. Supporting Home Office and other store shops with work and special projects. 2+ years of prior bench experience is preferred. A High School diploma or equivalent is required. Must possess a high level of visual acuity and manual dexterity. Great ability to provide and receive feedback from peers, supervisors and adapt behavior with coaching. Comfortable with technology. Must be able to effectively manage deadlines. Must be able to demonstrate basic communication skills in both written and spoken English, as well as basic math. Ensure a positive and engaging workplace for all by embodying company values such as integrity, continuous improvement and teamwork. The primary environment for this role is in assigned production-focused workshop. This role requires sitting for significant periods of time. This role requires bending, stooping, reaching, twisting, and occasional lifting of objects. This role requires close attention to visual detail, extreme manual dexterity, and color discernment. In addition, business is conducted using the telephone and computer technology. Work environment includes noise, flames, tools, and utilization of standard bench jeweler equipment. Travel may be required to stores, conferences or events on occasion. Shane Co. is a family-owned business and everyone who works in our organization is part of the family. This family point of view is exactly why we want to take care of you AND your family. Base Pay range for this role is $25-$45/hr, which applies to this specific role in this location only. Your placement in the range is determined through interviews, a review of experience, knowledge, skills, balanced pay with other team members and alignment with geographic market data. While we target most new hire offers toward the lower end of the listed range, more demonstrated sales experience, knowledge, and skills may result in a higher starting rate. Average performance will earn a moderate increase each year, while high performers can earn a very generous annual increase. Once you join us, we pay for performance and there is no ceiling to your base pay rate over time. Beyond pay: We are committed to investing in your overall, holistic wellbeing and that of anyone who depends on you. Our benefits and perks include: Competitive medical, dental, and vision coverage. Competitive 401(k) plan with company match. Paid vacation time, sick time, holidays, volunteer time, and of course things like bereavement time (including for pets). Protection if you are away from work in many circumstances, such as our company paid extended illness bank, optional long-term disability, and company paid life insurance. Parental benefits including paid parental leave, fertility benefits, and child and adult care Flexible Spending Accounts. Employee Affinity Groups with focus on things like parenting, LGBTQ+, and Grief and Loss. We offer dedicated training specific to your role in our company. We are committed to career growth, whether that means doing your very best and growing in your same role over time or development and growth into a new role. We offer training toward advancement, specifically in the area of management and leadership for all levels. With stores in multiple markets, moving with the company is also possible. While it is not necessary to be promoted here to be considered very successful, the majority of our management positions in our stores are filled from within and we are very proud to offer ongoing coaching and training towards that end. We offer internal learning that covers both career and personal topics, from skills like excel to photography. This is self-paced learning and available to all employees.
    $19k-25k yearly est. Auto-Apply 60d+ ago
  • SERVICE EXPERIENCE ADVISOR

    Micro Center 4.7company rating

    Denver, CO job

    We are currently seeking a self-motivated, results oriented SERVICE EXPERIENCE ADVISOR. It is Micro Center's core promise to take care of our associates and customers which has led to our success over the last 40+ years! Starting Pay is: $21.81 The Service Experience Advisor is the customer's first point of contact for technical service at Micro Center. This front-line role blends basic technical understanding with strong interpersonal skills to guide customers through service intake, recommend actions for appropriate solutions, and ensuring confidence in the repair process. Located at the Knowledge Bar, the Service Experience Advisor focuses on delivering a high-touch experience while helping customers understand the value of services like PriorityCare+, Data Backup, ESET, and other personalized solutions. This is a great entry-level opportunity for individuals with experience in sales, hospitality, or customer service who are passionate about technology and customers and are eager to learn. With performance-based pay and commission opportunities, this role offers substantial earning potential for those who consistently deliver great service. MAJOR RESPONSIBILITIES: * Serve as the trusted point of contact for walk-in or scheduled customers at the Knowledge Bar * Listen actively to customer concerns and guide them through appropriate service solutions and offerings * Recommend value-added services such as PriorityCare+, Data Backup, ESET, and other products and services in a consultative and helpful manner * Clearly communicate estimated pricing, timelines, and expectations at time of check-in * Assist in basic troubleshooting and accurately route work orders to the appropriate service queues * Process service and point of sale transactions accurately and completely * Maintain minimum attachment rates and productivity standards * Stay informed of current promotions and attachment opportunities * Provide timely, professional updates to customers regarding service status * Obtain required certifications as directed by management * Keep a clean, organized, and customer-ready workspace EDUCATION & EXPERIENCE: * High School diploma or equivalent * No prior technical experience required * Strong preference given to candidates with customer-facing commissioned sales, hospitality, and/or retail experience * Demonstrated ability to build rapport, earn trust, and explain services or solutions clearly and professionally MICRO CENTER OFFERS EXCEPTIONAL BENEFITS: * Medical, Dental and Vision Benefits Coverage for Regular Full-Time Associates * Employee Discount that includes a Friends & Family Discount Program * Tuition Reimbursement & Education Discounts * Paid Time Off for Regular Associates * 401K Plan with Company Match * Esteemed Vendor & Company Job Training * Career Advancement Opportunities OUR GROWTH OPPORTUNITIES: At Micro Center, we empower our employees to set their sights high and blaze their own trails. This is a place where your future success and growth are truly a result of your own efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their careers. Join our team and see how hard work, loyalty, competitive spirit and unwavering commitment to the customer can take you and your career to new places. Micro Center is an Equal Opportunity Employer.
    $21.8 hourly 60d+ ago
  • Accounts Payable Specialist (On-site)

    Shane Co 4.7company rating

    Shane Co job in Greenwood Village, CO

    The Accounts Payable Specialist is responsible for the receipt/input of invoices, coding invoices to the appropriate general ledger account and issuing payment in a timely fashion. The position assists management with the processing of AP, ensuring accurate and efficient payment of all invoices. • Code and enter invoices into SAP system ensuring accuracy and timeliness. • Distribute invoices for approval and retrieve invoices for payment upon approval. • Perform check runs, wires and ACH payments obtaining appropriate signatures for checks. • Organize new vendors and maintain/update changes to existing vendors. • Monitor vendor statements and past due invoices for payment. • Review and process all expense reports in Certify. • Assist management in researching invoices and assist external auditors with year-end audit and tax returns. • Assist in processing inventory invoices as needed and when assigned. • Reconcile account payable GL accounts as needed. • Prepare all 1099 and 1096 forms yearly. • Reconcile petty cash and prepare miscellaneous bank deposits. • Manage, track and ensure timely payments of business licenses, real estates taxes and personal taxes. • Assist with other projects as needed. • Maintain files and documentation thoroughly and accurately in accordance with Company policy and acceptable accounting practices. • Provide AP reporting as requested. • High School diploma, or equivalent. • 5+ years of accounts payable experience required. • Data entry/10 key experience required. • Invoice management and verification experience preferred. • A/P software experience preferred. • Payment processing and posting experience preferred. • Demonstrated attention to detail. • Demonstrated oral and written communication skills. As the focus of this role is timely payment of our bills, a detail-oriented person with strong written and verbal communications skills is needed. The job environment is deadline driven and results oriented. A methodical and steady person with a preference for structure will best succeed in this role. This role is an on-site part of the Home Office team. The primary environment for this role is an open office. Considerable business is conducted using the telephone and computer technology. This role may be approved to work remotely on specific occasions but that does not change the ongoing classification of the role as on-site. Travel may be required to stores, conferences or events less than 5% of the time. Joining #TeamShaneCo comes with a host of benefits designed to support you and your loved ones- we understand a supportive benefits package is key to a fulfilling work experience. As a family-owned business, we prioritize your well-being, recognizing that our success is a collective effort. Here's what we offer: Compensation and Recognition: We offer a competitive base rate and an opportunity for a yearly bonus. Time off: You'll enjoy a generous time-off package, including 3 weeks of vacation, and an annual float day. We value holidays and are closed on major ones. Plus, you receive a float day and paid volunteer day annually. We also value your work-life balance and keep favorable hours that provide a great retail experience to our customers while respecting your time and well-being. Family-centric benefits: We care about your family, and our benefits extend beyond standard offerings. In times of major illness, you can earn time off at full pay for self or family care. You'll also benefit from paid parental leave, an Employee Assistance Program, and assistance navigating medical complexities. Health and wellness: We value your health and provide you with paid sick time. Additionally, you can access competitive medical, dental, and vision plans, a 401(k) with company match, and flexible spending accounts. You can also enjoy voluntary benefits, including long-term disability, life insurance for dependents, and pet insurance. We also have a dedicated staff member who focuses on well-being and work-life balance, ensuring you thrive professionally and personally. Employee Discount: Enjoy a generous store and online discount, available for you and your family members. Shane Co. serves our customers with an unparalleled standard of excellence. Our people get to share in our customers' milestone moments such as weddings, birthdays, anniversaries, and everything in between. Our goal for you is to give you an employment experience like no other so you wake up and want to come to work every day! If you love being part of a team as well as providing personal attention to every customer, this is the place for you! Base Pay range for this role is $27.25-$33.25 hourly, which applies to this specific role. Your placement in the range is determined through interviews, a review of experience, knowledge, skills, balanced pay with other team members and alignment with geographic market data. Home office base pay ranges are based on the Denver market. We target most new hire offers toward the lower end of the listed range, but more demonstrated experience, knowledge and skills may result in a higher starting rate. Beyond Base Pay: Home office positions are eligible for consideration for an annual bonus, based on total company performance. Amounts vary by role and are based on a percentage of eligible earnings for the fiscal year. Employer will not sponsor visa or work authorization.
    $27.3-33.3 hourly Auto-Apply 60d+ ago
  • Sales Manager

    Shane Co 4.7company rating

    Shane Co job in Greenwood Village, CO

    Reporting to the Store Manager, your role as the sales manager is to drive top-line sales while supervising and directing the sales staff. The Sales Manager acts as a member of the store leadership team under our Store Manager and has influence on and responsibility for all aspects of sales, customer, and employee experience. As a leader in the jewelry industry for four generations and as the largest family-owned jeweler in the U.S., Shane Co. serves our customers with an unparalleled standard of excellence. Our people get to share in our customers' milestone moments such as weddings, birthdays, anniversaries, and everything in between. We are looking for passionate, fun, vibrant individuals who want to be a part of our dynamic company culture in a retail environment. Our goal for you is to give you an employment experience like no other so you wake up and want to come to work every day! If you love being part of a team as well as providing personal attention to every customer, this is the place for you! Responsibilities As a member of the store leadership team, the Sales Manager drives top line sales by maximizing sales growth potential by ensuring all customers' needs are met and developing the sales team. Daily responsibilities may include: Assist in driving top line sales, including supervising, coaching, and direction of the sales staff. Contribute to the sales floor by actively engaging in the sales process with our customers, providing an excellent experience for each customer in store while also exemplifying our Shane Co. sales tools. Working closely, collaboratively, and transparently with the rest of the store management team. Ensuring partnership with the Store Visual Merchandiser to understand and educate team in all merchandising standards including case presentation and storytelling. Participating in and exemplifying our company culture. Develop a basic understanding of all functionalities and processes in the shop, customer service department, and sales operations. Attending and participating in all scheduled meetings of the store management team as requested, as well as meetings with the sales team. Perform duties related to opening and closing the store. Process clean and checks, write up shop jobs for sales, customer repairs, and warranty work, master Quality Control according to Shane Co. standards and participate in shop-related inventories. No jewelry experience? No problem! The Sales Manager career track includes an innovative training program in which you will attain a high level of proficiency in sales, coaching, training, and store operations. We will provide you with the training you need to be able to demonstrate an in-depth knowledge of our merchandise, represent our brand, and create an exceptional store experience for each and every customer. Qualifications A minimum of 2 years' experience managing, leading, developing, training, and/ or supervising others. Prior experience with jewelry sales is neither relevant nor required… we will teach you! We are available to our customers when they need us so evening and weekend availability is a must. (Though unlike most retailers, we are closed on major holidays!) Direct knowledge of selling techniques and practices and demonstrated skill in that area. Significant prior sales experience in a face-to-face environment is required. Retail sales or hospitality industry experience preferred with the ability to present features and benefits of unique products. Great ability to provide and receive feedback from peers, supervisors, and customers and adapt behavior with coaching. Genuine enjoyment working with people and a demonstrated ability to influence others in a trusting and cooperative manner. Great listener… we need you to listen to each employee's and customer's needs. Must possess a high level of visual acuity and manual dexterity. Excellence in written and spoken English is required including appropriate usage of spelling and grammar; you will communicate with our customers and home office team members in writing as well as face to face. Minimum of a high school diploma or equivalent is required. Behavioral Characteristics The focus of this role is working with and through others, and building and maintaining relationships. Leading through example, championing company culture and values, and demonstrating personal character while staying organized are imperative. Successful candidates for this role will be able to motivate others while responding to their team's needs and concerns in a fast-paced environment. Ability to lead by example, build relationships, and be resourceful and proactive are characteristics that help our best Sales Managers succeed. Why Work for Shane Co.? Base Pay range for this role is $75,000-$88,000, which applies to this specific role in this location only. Your placement in the range is determined through interviews, a review of experience, knowledge, skills, balanced pay with other team members and alignment with geographic market data. While we target most new hire offers toward the lower end of the listed range, more demonstrated sales experience, knowledge, and skills may result in a higher starting rate. Average performance will earn a moderate increase each year, while high performers can earn a very generous annual increase. Once you join us, we pay for performance and there is no ceiling to your base pay rate over time. Beyond Base Pay: Base pay is just one component of our total rewards package. In addition, we include: Participation in a team bonus that can range from zero to $150 each week for every member of the store team including the management team. There is an opportunity to earn an individual sales performance bonus based on your participation in both team and individual sales that bring the perfect item to our guests. This program is open to every role in store, though those with a primary job focused on sales are much more likely to achieve it. Management team members have an opportunity for an additional quarterly bonus based on the year-over-year total store sales achieved by the whole team. The amount of the opportunity varies by role. Beyond pay: We are committed to investing in your overall, holistic wellbeing and that of anyone who depends on you. Our benefits and perks include: Competitive medical, dental, and vision coverage. Competitive 401(k) plan with company match. Paid vacation time, sick time, holidays, volunteer time, and of course things like bereavement time (including for pets). Protection if you are away from work in many circumstances, such as our company paid extended illness bank, optional long-term disability, and company paid life insurance. Parental benefits including paid parental leave, fertility benefits, and child and adult care Flexible Spending Accounts. Employee Affinity Groups with focus on things like parenting, LGBTQ+, and Grief and Loss. Our work is done on-site in our stores, and we work when others play. Though weekend and evening availability is , we are closed when most retailers are open (with 7 paid holidays each year for most staff), and our hours are much more enjoyable than many retailers. (Monday to Wednesday 10 AM to 7 PM, Thursday to Friday, 10 AM to 8 PM, Saturday 10 to 6 and Sunday noon to 5 PM are our hours we are open to customers.) Whenever we can, we allow shift swaps as life requires. We are committed to career growth, whether that means doing your very best and growing in your same role over time or development and growth into a new role. With stores in multiple markets, moving with the company is also possible. We offer internal learning that covers both career and personal topics, from skills like excel to photography. This is self-paced learning and available to all employees. We offer dedicated training specific to your role in our company. We offer training toward advancement, specifically in the area of management and leadership for all levels. While it is not necessary to be promoted here to be considered very successful, the majority of our management positions in our stores are filled from within and we are very proud to offer ongoing coaching and training towards that end. Employer will not sponsor visa or work authorization.
    $27k-40k yearly est. Auto-Apply 26d ago
  • Assistant Manager-Retail Jewelry

    Helzberg Diamonds Headquarters 4.2company rating

    Broomfield, CO job

    Assistant Managers at Helzberg Diamonds must demonstrate strong sales knowledge and training ability to assist the retail store in achieving sales goals. Assistant Managers take part in directing the daily retail operations of the store, while progressing through company training programs in preparation for a Store Manager position. Key responsibilities include: * Ability to generate sales to exceed personal sales goals * Ability to work as a team in a sales presentation to overcome customers objections and close additional sales * Develop selling skills in team members to achieve store goals * Providing first response to difficult associate and/or customer interactions in the Store Manager's absence * Ability to provide outstanding customer service to each and every Helzberg Diamonds' guest * Assist the Store Manager in recruiting top-performing associates Required Experience: 1 to 3 years Required Education: High School The ideal candidate will possess: * Proven history of selling in a commission environment * Ability to supervise others to achieve results * Superior communication skills * Flexibility to work with a variety of personalities * One to three years of jewelry retail experience * Bachelor's degree in business, marketing, retail management, or an equivalent combination of education and experience * Ability to relocate is a plus * Must be able to work a flexible work schedule including evenings, weekends, and holidays Pay range for this position is $15.00 to $20.00 hourly. * This information is posted pursuant to the Colorado Equal Pay for Equal Work Act to provide Colorado applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. * Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate addition earnings in accordance with the terms of each plan. * Helzberg Diamonds is pleased to offer a wide range of benefit programs designed to care for the physical, mental and financial well-being of our employees and their families. Available benefit programs include medical, dental and vision plans, paid holidays, vacation and sick time, 401(k) Savings Plan, employee discount program and more. Eligibility and waiting period requirements may apply. See *************************************** for additional details.
    $15-20 hourly 1d ago
  • Digital Fulfillment Bench Jeweler (On-site)

    Shane Co 4.7company rating

    Shane Co job in Greenwood Village, CO

    Bench Jewelers are an integral part of the Shane Co. com team. The Digital Fulfillment Bench Jeweler will perform all requested and necessary work on jewelry to include setting, sizing, re-tipping, welding, soldering, polishing, engraving, cleaning, and other work consistent with Shane Co standards of quality, service, and timeliness. We are looking for bench jewelers who can demonstrate the ability to work in a fast paced and results-based job environment while building and maintaining relationships and championing Shane Co. company culture and values. We are seeking a bench jeweler who leads by example in areas of personal character, values, commitment, organizational skills, and work habits. Successful candidates for the role must be friendly, respectful, and genuinely interested in the success of the shop. Responsibilities Shop Work Ensure the quality of Company merchandise and make and provide accurate assessments of merchandise quality and condition. Provide accurate assessments of merchandise quality and condition so that the company may make proper decisions on the best course of action. Maintain the shop and personal workspace in a clean, organized, presentable, and efficient manner. Maintain, operate, service and clean as necessary all shop equipment and tools ensuring at all times safe operation and maintenance. Maintain and request as necessary all shop supplies, to include tools and findings, findings inventory and adhering to best shop practices. This includes the proper consumption and recovery of findings as per Company direction. Constantly pursue personal and shop improvement and development by learning, sharing, and updating yourself on new and more effective and/or efficient jeweler skills, processes, and methods. Use technology such as computers and tablets for shop job tracking and engraving. Collaboration Work professionally, efficiently, and courteously with all departments fostering teamwork and respect. Communicate issues or concerns through appropriate channels. Supporting Home Office and other store shops with work and special projects. Qualifications 2+ years of prior bench experience is preferred. A High School diploma or equivalent is required. Must possess a high level of visual acuity and manual dexterity. Great ability to provide and receive feedback from peers, supervisors and adapt behavior with coaching. Comfortable with technology. Must be able to effectively manage deadlines. Must be able to demonstrate basic communication skills in both written and spoken English, as well as basic math. Ensure a positive and engaging workplace for all by embodying company values such as integrity, continuous improvement and teamwork. Work Environment The primary environment for this role is in assigned production-focused workshop. This role requires sitting for significant periods of time. This role requires bending, stooping, reaching, twisting, and occasional lifting of objects. This role requires close attention to visual detail, extreme manual dexterity, and color discernment. In addition, business is conducted using the telephone and computer technology. Work environment includes noise, flames, tools, and utilization of standard bench jeweler equipment. Travel may be required to stores, conferences or events on occasion. Why Work for Shane Co.? Shane Co. is a family-owned business and everyone who works in our organization is part of the family. This family point of view is exactly why we want to take care of you AND your family. Base Pay range for this role is $25-$45/hr, which applies to this specific role in this location only. Your placement in the range is determined through interviews, a review of experience, knowledge, skills, balanced pay with other team members and alignment with geographic market data. While we target most new hire offers toward the lower end of the listed range, more demonstrated sales experience, knowledge, and skills may result in a higher starting rate. Average performance will earn a moderate increase each year, while high performers can earn a very generous annual increase. Once you join us, we pay for performance and there is no ceiling to your base pay rate over time. Beyond pay: We are committed to investing in your overall, holistic wellbeing and that of anyone who depends on you. Our benefits and perks include: Competitive medical, dental, and vision coverage. Competitive 401(k) plan with company match. Paid vacation time, sick time, holidays, volunteer time, and of course things like bereavement time (including for pets). Protection if you are away from work in many circumstances, such as our company paid extended illness bank, optional long-term disability, and company paid life insurance. Parental benefits including paid parental leave, fertility benefits, and child and adult care Flexible Spending Accounts. Employee Affinity Groups with focus on things like parenting, LGBTQ+, and Grief and Loss. We offer dedicated training specific to your role in our company. We are committed to career growth, whether that means doing your very best and growing in your same role over time or development and growth into a new role. We offer training toward advancement, specifically in the area of management and leadership for all levels. With stores in multiple markets, moving with the company is also possible. While it is not necessary to be promoted here to be considered very successful, the majority of our management positions in our stores are filled from within and we are very proud to offer ongoing coaching and training towards that end. We offer internal learning that covers both career and personal topics, from skills like excel to photography. This is self-paced learning and available to all employees.
    $19k-25k yearly est. Auto-Apply 60d+ ago
  • Part Time Sales Associate

    Helzberg Diamonds Headquarters 4.2company rating

    Broomfield, CO job

    Retail Sales Associates at Helzberg Diamonds are responsible for consistently achieving individual sales goals to support the store's sales and profit objectives, while providing superior customer service. Key responsibilities include: * Ability to generate sales to exceed personal sales goals * Provide features and benefits of extended warranties to increase sales * Create business through various methods of clienteling * Provide a compelling sales presentation based on our sales training * Ability to work as a team in a sales presentation to overcome customers objections and close additional sales * Demonstrate outstanding customer service to each and every Helzberg Diamonds' guest * Participate in all areas of store's operation including merchandising, displays, and maintenance Required Experience: 1 to 3 years Required Education: High School The ideal candidate will possess: * Proven history of selling in a commission environment * Superior communication skills * High internal motivation * Flexibility to work with a variety of personalities * Must be able to work a flexible work schedule including evenings, weekends, and holidays Pay range for this position is $14.42 hourly to $18.00 hourly.This information is posted pursuant to the Colorado Equal Pay for Equal Work Act to provide Colorado applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. * Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate addition earnings in accordance with the terms of each plan. * Helzberg Diamonds is pleased to offer a wide range of benefit programs designed to care for the physical, mental and financial well-being of our employees and their families. Available benefit programs include medical, dental and vision plans, paid holidays, vacation and sick time, 401(k) Savings Plan, employee discount program and more. Eligibility and waiting period requirements may apply. See *************************************** for additional details.
    $14.4-18 hourly 60d+ ago
  • Assistant Manager-Retail Jewelry

    Helzberg Diamonds Headquarters 4.2company rating

    Aurora, CO job

    Assistant Managers at Helzberg Diamonds must demonstrate strong sales knowledge and training ability to assist the retail store in achieving sales goals. Assistant Managers take part in directing the daily retail operations of the store, while progressing through company training programs in preparation for a Store Manager position. Key responsibilities include: * Ability to generate sales to exceed personal sales goals * Ability to work as a team in a sales presentation to overcome customers objections and close additional sales * Develop selling skills in team members to achieve store goals * Providing first response to difficult associate and/or customer interactions in the Store Manager's absence * Ability to provide outstanding customer service to each and every Helzberg Diamonds' guest * Assist the Store Manager in recruiting top-performing associates Required Experience: 1 to 3 years Required Education: High School The ideal candidate will possess: * Proven history of selling in a commission environment * Ability to supervise others to achieve results * Superior communication skills * Flexibility to work with a variety of personalities * One to three years of jewelry retail experience * Bachelor's degree in business, marketing, retail management, or an equivalent combination of education and experience * Ability to relocate is a plus * Must be able to work a flexible work schedule including evenings, weekends, and holidays Pay range for this position is $18.00 hourly to $25.00 hourly, with opportunity to earn additional commission. * This information is posted pursuant to the Colorado Equal Pay for Equal Work Act to provide Colorado applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. * Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate addition earnings in accordance with the terms of each plan. * Helzberg Diamonds is pleased to offer a wide range of benefit programs designed to care for the physical, mental and financial well-being of our employees and their families. Available benefit programs include medical, dental and vision plans, paid holidays, vacation and sick time, 401(k) Savings Plan, employee discount program and more. Eligibility and waiting period requirements may apply. See *************************************** for additional details.
    $18-25 hourly 1d ago
  • Bench Jeweler (On-site)

    Shane Co 4.7company rating

    Shane Co job in Westminster, CO

    Bench Jewelers are an integral part of the Shane Co. team. You will perform all requested and necessary work on jewelry to include setting, sizing, re-tipping, welding, soldering, polishing, engraving, cleaning, and other work consistent with Shane Co. standards of quality, service, and timeliness. We are looking for bench jewelers who can demonstrate the ability to work in a fast paced and results-based job environment while building and maintaining relationships and championing Shane Co. company culture and values. We are seeking a bench jeweler who leads by example in areas of personal character, values, commitment, organizational skills, and work habits. Successful candidates for this role must be friendly, respectful, and genuinely interested in the success of the shop and the store. Responsibilities Shop Work Ensuring the quality of Company merchandise, and making and providing accurate assessments of merchandise quality and condition so that the company may make proper decisions on the best course of action. Maintaining the shop and personal workspace in a clean, organized, presentable, and efficient manner. Providing cost estimates for additional shop/ jeweler personalization options that the customer can entertain depending on desires. Findings inventory. Consulting directly with staff and customers as needed to help ensure customer needs are met through the sales process and/or the repair process. Maintaining safety and security protocols including those specifically associated with shop equipment and chemicals. Constantly pursuing personal and shop improvement and development. Use technology such as computers and iPads for shop job tracking. Collaboration Working professionally, efficiently, and courteously with all Store and Company staff, fostering teamwork and respect. Supporting other shops as well as our home office when there are work overflows or special projects. Company Culture Ensure a positive and engaging workplace for all by embodying company values such as integrity, continuous improvement, and teamwork. Qualifications 2+ years of prior bench experience is preferred. We are available to our customers when they need us so evening and weekend availability is a must. (Though unlike most retailers, we are closed on 7 major holidays!) Must possess a high level of visual acuity and manual dexterity. Great ability to provide and receive feedback from peers, supervisors, and customers and adapt behavior with coaching. Comfortable with technology. Must be able to effectively manage deadlines. Must be able to demonstrate basic communication skills in both written and spoken English, as well as basic math. Why Work for Shane Co.? Shane Co. is a family-owned business and everyone who works in our organization is part of the family. This family point of view is exactly why we want to take care of you AND your family. Base Pay range for this role is $25 to $45 per hour, which applies to this specific role in this location only. Your placement in the range is determined through interviews, a review of experience, knowledge, skills, balanced pay with other team members and alignment with geographic market data. While we target most new hire offers toward the lower end of the listed range, more demonstrated sales experience, knowledge, and skills may result in a higher starting rate. Average performance will earn a moderate increase each year, while high performers can earn a very generous annual increase. Once you join us, we pay for performance and there is no ceiling to your base pay rate over time. Beyond Base Pay: Base pay is just one component of our total rewards package. In addition, we include: Participation in a team bonus that can range from zero to $150 each week for every member of the store team. Beyond pay: We are committed to investing in your overall, holistic wellbeing and that of anyone who depends on you. Our benefits and perks include: Competitive medical, dental, and vision coverage. Competitive 401(k) plan with company match. Paid vacation time, sick time, holidays, volunteer time, and of course things like bereavement time (including for pets). Protection if you are away from work in many circumstances, such as our company paid extended illness bank, optional long-term disability, and company paid life insurance. Parental benefits including paid parental leave, fertility benefits, and child and adult care Flexible Spending Accounts. Employee Affinity Groups with focus on things like parenting, LGBTQ+, and Grief and Loss. Our work is done on-site in our stores, and we work when others play. Though weekend and evening availability is required, we are closed when most retailers are open (with 7 paid holidays each year for most staff), and our hours are much more enjoyable than many retailers. (Monday to Wednesday 10 AM to 7 PM, Thursday to Friday, 10 AM to 8 PM, Saturday 10 to 6 and Sunday noon to 5 PM are our hours we are open to customers.) Whenever we can, we allow shift swaps as life requires. We are committed to career growth, whether that means doing your very best and growing in your same role over time or development and growth into a new role. With stores in multiple markets, moving with the company is also possible. We offer internal learning that covers both career and personal topics, from skills like excel to photography. This is self-paced learning and available to all employees. We offer dedicated training specific to your role in our company. We offer training toward advancement, specifically in the area of management and leadership for all levels. While it is not necessary to be promoted here to be considered very successful, the majority of our management positions in our stores are filled from within and we are very proud to offer ongoing coaching and training towards that end. Employer will not sponsor visa or work authorization.
    $19k-25k yearly est. Auto-Apply 51d ago
  • Sales Associate / Jewelry Consultant - Zales - Park Meadows Town Center - Lone Tree, CO

    Signet Jewelers 4.6company rating

    Lone Tree, CO job

    We have many opportunities available on our other career site pages. Click here to link to our careers page! You are a diamond and Zales celebrates that fact! We recognize that every one of our jewelry consultants has a unique sparkle, and we find ways to empower them to help our customers Celebrate Life and Express Love. Zales is part of Signet Jewelers, a purpose-driven company who believes love inspires love. Signet is also “Great Place to Work-Certified”™. There are brilliant career paths awaiting you - rewarding opportunities to impact the lives of others and inspire love. Join us! Zales is now hiring SEASONAL, PART-TIME, and FULL-TIME team members! Do you thrive on building personal relationships that will last a lifetime? Join our team today to help our customers celebrate life and express love! Your role at Zales: As a part of our Sales Team you are responsible for providing a superior experience to our valued customers. In addition, you will: Engage customers in conversation to understand their needs and desires Ability to present merchandise and share detailed information regarding features and benefits of products Provide information regarding extended service plans and financing options Meet individual and team sales goals We think you'd be great for this role if you have: A desire to help our customers celebrate the special moments in their lives Strong customer service, sales, retail and/or jewelry experience Flexible availability to work during “peak” retail hours such as nights, weekends, and holidays A positive, customer -focused approach in delivering an exceptional customer experience Strong communication and relational skills We put our People First by offering the following benefits: Base pay, $15.16 - $20.50 plus commission on sales. Final pay rate shall be determined and is based on experience and qualifications Medical, dental, vision and prescription insurance (full-time team members) 401(k) Paid Time Off (full-time and part-time team members) Paid holidays (full-time team members) Tuition reimbursement, including DCA courses based on position Training - Associate Training System, Management Training System, District Manager in Training, career development and more Merchandise discounts Incentive trips and contests Zales is part of the Signet Jewelers family and is an equal opportunity employer committed to promoting inclusion and diversity for all employees. We value integrity, teamwork and offer opportunities for advancement as part of our promote from within philosophy. Please know that while we appreciate every applicant's interest in joining our team, we can only contact those selected for further consideration. Don't forget, we have many opportunities available on our other career site pages. Click here to link to our careers page!
    $24k-31k yearly est. Auto-Apply 60d+ ago
  • Assistant Manager-Retail Jewelry

    Helzberg Diamonds Headquarters 4.2company rating

    Littleton, CO job

    Assistant Managers at Helzberg Diamonds must demonstrate strong sales knowledge and training ability to assist the retail store in achieving sales goals. Assistant Managers take part in directing the daily retail operations of the store, while progressing through company training programs in preparation for a Store Manager position. Key responsibilities include: * Ability to generate sales to exceed personal sales goals * Ability to work as a team in a sales presentation to overcome customers objections and close additional sales * Develop selling skills in team members to achieve store goals * Providing first response to difficult associate and/or customer interactions in the Store Manager's absence * Ability to provide outstanding customer service to each and every Helzberg Diamonds' guest * Assist the Store Manager in recruiting top-performing associates Required Experience: 1 to 3 years Required Education: High School The ideal candidate will possess: * Proven history of selling in a commission environment * Ability to supervise others to achieve results * Superior communication skills * Flexibility to work with a variety of personalities * Bachelor's degree in business, marketing, retail management, or an equivalent combination of education and experience * Ability to relocate is a plus * Must be able to work a flexible work schedule including evenings, weekends, and holidays Pay range for this position is $15.00 to $20.00 hourly. * This information is posted pursuant to the Colorado Equal Pay for Equal Work Act to provide Colorado applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. * Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate addition earnings in accordance with the terms of each plan. * Helzberg Diamonds is pleased to offer a wide range of benefit programs designed to care for the physical, mental and financial well-being of our employees and their families. Available benefit programs include medical, dental and vision plans, paid holidays, vacation and sick time, 401(k) Savings Plan, employee discount program and more. Eligibility and waiting period requirements may apply. See *************************************** for additional details.
    $15-20 hourly 60d+ ago
  • Bench Jeweler - Signet Jewelers - Westminster City Center - Denver, CO

    Signet Jewelers 4.6company rating

    Westminster, CO job

    We have many opportunities available on our other career site pages. Click here to link to our careers page! Join our Field Design & Service Center Team! Whether you are just starting your career or an experienced Jeweler, we have plenty of opportunities for your growth and success. Start as an Apprentice Jeweler completing administrative/clerical tasks and polishing jewelry, and work toward becoming a Bench Jeweler. We are also looking for candidates with knowledge of stone setting, sizing, polishing and jewelry repair. Working with our team gives you the opportunity to advance from beginner to artisan in a unique promote-from-within environment. Signet Jewelers, the world's largest specialty retail of diamond jewelry, is currently seeking entry-level Jewelers and experienced Jewelers to join our Field Design & Service Center Teams! Whether you are just starting your career as a Jeweler or are an experienced master level Jeweler, we have plenty of opportunities for your growth and success. Working with our team gives you the opportunity to advance from beginner to artisan in a promote-from-within environment. We offer unique Jeweler training programs and continuous learning to advance your skills from entry level to experienced Jeweler! At Signet Jewelers, you'll use your talent to restore jewelry to its original, breathtaking beauty all the way to designing stunning, one-of-a-kind, custom jewelry depending on your current skillset. Our Design & Service Center Team Members are dedicated to delivering a Customer -First experience that exceeds our customers' expectations for custom jewelry design and repairs. Our Design & Service Center Team Members are dedicated to delivering a Customer -First experience that exceeds our customers' expectations for custom jewelry design and repairs. We offer highly competitive pay that is reflective of your current jeweler skillset and experience. Desired Administrative Skills: Chain and clasp repair Re-tipping prongs Setting stones Creating stone mountings Performing channel and platinum rebuilds Performing minor ring repair and other jewelry repairs Wax carving Fabrication Casting Custom design and creation of pieces CAD / CAM design work Position Requirements: High school degree or equivalent preferred but not required 1-3 years Bench Jeweler (or relevant) experience in skilled trades working with fine metals Passing a qualified bench test to assess current jeweler level Excellent organizational skills & detail orientation Customer service minded individuals with a high standard for quality work Basic computer skills Varying hours including some nights and weekends Full-time consists of a 40-hour work week with seasonal required overtime A Sampling of Our Total Rewards: Base pay, $17.00 - $24.00. Final pay rate shall be determined and is based on experience and qualifications Jeweler Certification classes to develop and enhance your bench skills Benefits including medical, dental, vision and prescription insurance (full-time Team Members) 401(k) with company match Competitive Pay Paid Time Off (PTO) Paid holidays (full-time Team Members) Tuition reimbursement Merchandise discounts Signet Jewelers has over 220 Design & Service Centers throughout the United States, located within all Jared Jewelers and select Kay Jewelers and Zales stores. Signet Jewelers is an equal opportunity employer committed to promoting diversity at all levels. Please know that while we appreciate every applicant's interest, we can only contact those selected for further consideration. Don't forget, we have many opportunities available on our other career site pages. Click here to link to our careers page!
    $19k-25k yearly est. Auto-Apply 60d+ ago
  • Sales Associate-Retail Jewelry

    Helzberg Diamonds Headquarters 4.2company rating

    Loveland, CO job

    Retail Sales Associates at Helzberg Diamonds are responsible for consistently achieving individual sales goals to support the store's sales and profit objectives, while providing superior customer service. Key responsibilities include: * Ability to generate sales to exceed personal sales goals * Provide features and benefits of extended warranties to increase sales * Create business through various methods of clienteling * Provide a compelling sales presentation based on our sales training * Ability to work as a team in a sales presentation to overcome customers objections and close additional sales * Demonstrate outstanding customer service to each and every Helzberg Diamonds' guest * Participate in all areas of store's operation including merchandising, displays, and maintenance Required Experience: 1 to 3 years Required Education: High School The ideal candidate will possess: * Proven history of selling in a commission environment * Superior communication skills * High internal motivation * Flexibility to work with a variety of personalities * One to three years of jewelry retail experience * High school diploma or equivalent * Must be able to work a flexible work schedule including evenings, weekends, and holidays Pay range for this position is $14.42 hourly to $18.00 hourly. * This information is posted pursuant to the Colorado Equal Pay for Equal Work Act to provide Colorado applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. * Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate addition earnings in accordance with the terms of each plan. * Helzberg Diamonds is pleased to offer a wide range of benefit programs designed to care for the physical, mental and financial well-being of our employees and their families. Available benefit programs include medical, dental and vision plans, paid holidays, vacation and sick time, 401(k) Savings Plan, employee discount program and more. Eligibility and waiting period requirements may apply. See *************************************** for additional details.
    $14.4-18 hourly 1d ago

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Zippia gives an in-depth look into the details of Shane, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Shane. The employee data is based on information from people who have self-reported their past or current employments at Shane. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by Shane. The data presented on this page does not represent the view of Shane and its employees or that of Zippia.

Shane may also be known as or be related to Shane, Shane Co and Shane Co.