Sharecare is the leading digital health company that helps people - no matter where they are in their health journey - unify and manage all their health in one place. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. Driven by our philosophy that we are all together better, at Sharecare, we are committed to supporting each individual through the lens of their personal health and making high-quality care more accessible and affordable for everyone. To learn more, visit ***************** .
**Job Summary:**
CareLinx is looking for a Care Advisor to assist with CareLinx's Payer Operations line of business. CareLinx is a healthcare technology platform that connects families with non-medical, in-home caregivers, and Care Advisors provide support and guidance to families during the caregiver search, interview, and hire process. Once a caregiver match is made, the Care Advisor will follow closely to ensure satisfaction and assist if the member's needs change. This support includes searching for viable caregiver candidates, setting up interviews, helping with the completion of the hiring process, and caregiver retention. You will be a liaison, maintaining relationships with caregivers and providing ongoing support to ensure that members have an exceptional experience while working with their caregivers.
As a Care Advisor, you are the expert for members and families about all things CareLinx-related. You need to love interacting with people and be committed to providing stellar customer service and empathetic guidance for members during their in-home care journey. You should also be a team player and be willing to learn about CareLinx's health plan partners. If you think there's alignment with the description above, CareLinx may be the place for you.
**Location:** This role is remote, except for candidates located in the Mesa, AZ area. Those based near our Mesa office will be required to work on-site five days per week.
**Job Type:** Full-Time, Hourly
**Essential Job Functions:**
+ Assume responsibility for guiding members on the caregiver search journey through relationship building and exceptional communication in a call center environment.
+ Provide ongoing support after the caregiver hire to maintain the relationship with the family and caregiver and ensure overall satisfaction
+ Document accurate and complete notes of all family and caregiver interactions in CareLinx's EHR system
+ Work collaboratively and professionally with other team members and teams within CareLinx
+ Exhibit excellent verbal and written communication skills via phone, email, and text
**Specific Skills/ Attributes:**
+ Effective time management skills and high attention to detail
+ Excellent verbal and written communication skills
+ Superior organization and multitasking capabilities
+ Goal-driven, problem solver
+ Professional, confident, outgoing demeanor
+ Experience working with Microsoft Office Suite
+ Ability to maintain strict confidentiality, and exercise good judgment
+ Care Advisors are expected to meet performance goals set forth per CareLinx guidelines
+ Additional job duties may be assigned on an as-needed basis
**Qualifications:**
+ High school diploma or equivalent, required
+ Military experience is a plus but not required
+ Some college-level coursework, preferred
+ At least one year of experience in a productivity based customer service role, or call center environment or a minimum of 2 years experience in a customer service environment.
+ Previous healthcare experience preferred
Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law.
Sharecare is an Equal Opportunity Employer and doesn't discriminate on the basis of race, color, sex, national origin, sexual orientation, gender identity, religion, age, disability, genetic information, protected veteran status,or other non-merit factor.
$81k-107k yearly est. 60d+ ago
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Data Entry Specialist - Medical Records (Remote)
Sharecare 4.4
Remote Sharecare job
Sharecare is the leading digital health company that helps people - no matter where they are in their health journey - unify and manage all their health in one place. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. Driven by our philosophy that we are all together better, at Sharecare, we are committed to supporting each individual through the lens of their personal health and making high-quality care more accessible and affordable for everyone. To learn more, visit ******************
Job Summary:
Data Entry Specialist is responsible for accurately inputting patient information into Sharecare's internal systems and client Electronic Medical Record (EMR) platforms. This role requires keen attention to detail, efficient data management, and strict adherence to HIPAA compliance standards, supporting the Release of Information (ROI) process. The ideal candidate thrives in a fast-paced, collaborative environment, demonstrating a strong commitment to accuracy, productivity, and the protection of sensitive patient data.
Essential Functions:
Accurately enter and update patient data in internal and client-facing systems
Access and navigate multiple EMR platforms to retrieve, validate, and process patient health information (PHI)
Ensure data accuracy and consistency while meeting productivity benchmarks
Maintain strict confidentiality and comply with HIPAA and company privacy policies
Collaborate with team members to support process improvements and service quality
Provide courteous, timely, and professional communication with internal and external stakeholders as needed
Qualifications:
Proficiency in Microsoft Office applications
Strong organizational and multitasking skills essential
Demonstrated ability to manage time effectively and meet task deadlines
Willingness to learn programs and processes quickly
Strong documentation, communication, and customer service skills
Self-motivated, dependable, and able to work independently or as part of a team
Proven ability to maintain productivity, utilization and quality performance standards
Physical Requirements:
Ability to sit or stand for extended periods of time
Physical capacity to lift and carry 25 lbs.
Manual dexterity is sufficient for long periods of typing, writing, and handling documents
Visual acuity to read documents and use a computer monitor
Clear speaking and hearing ability for communication
Adequate hand-eye coordination and sensory abilities for job-related tasks.
Information Governance Accountabilities:
Understand the organization's information governance program & individual role responsibilities
Participate in required education and compliance training.
HIPAA/Compliance:
Maintain the confidentiality of patient and client information
Comply with HIPAA standards and all relevant corporate integrity and security obligations.
Report unethical, fraudulent, or illegal behavior
Maintain current HIPAA certification annually
Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law.
$29k-34k yearly est. Auto-Apply 1d ago
Remote Global Content Strategy Lead
Veeva Systems, Inc. 4.5
Remote or Boston, MA job
A leading cloud technology company in the United States is seeking an experienced professional to join their Global Content Business Consulting team. In this customer-facing remote role, you will lead content strategies for top life sciences organizations. The ideal candidate will have 8+ years in management consulting, strong analytical skills, and expertise in content management systems. The role offers a base salary of $85,000 - $170,000 and includes flexible PTO, health benefits, and a charitable giving program.
#J-18808-Ljbffr
A leading life sciences technology company is seeking a Product Marketing Manager/Sr. Manager to drive marketing initiatives for cloud software solutions in the MedTech industry. The role includes developing marketing plans, go-to-market strategies, and collaborating with multiple teams. Ideal candidates should have 5+ years of B2B product marketing experience in enterprise software and possess exceptional communication skills. The company supports flexible work arrangements.
#J-18808-Ljbffr
$116k-142k yearly est. 1d ago
Associate, Trust and Safety
Zocdoc 4.6
Remote job
Our Mission
Healthcare should work for patients, but it doesn't. In their time of need, they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry, the companies delivering such a poor customer experience would not survive. But in healthcare, patients lack market power. Which means they are expected to accept the unacceptable.
Zocdoc's mission is to give power to the patient. To do that, we've built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across +200 specialties and +12k insurance plans. By giving patients the ability to see and choose, we give them power. In doing so, we can make healthcare work like every other consumer sector, where businesses compete for customers, not the other way around. In time, this will drive quality up and prices down.
We're 18 years old and the leader in our space, but we are still just getting started. If you like solving important, complex problems alongside deeply thoughtful, driven, and collaborative teammates, read on.
Your Impact on our Mission
Zocdoc's most important asset is our people. As a Trust & Safety Associate, your mission is to promote patient and provider trust in the platform and protect the integrity of the marketplace by leading your team in detecting, reporting, and acting on abusive user behavior. As a member of this newly formalized function, you'll be tasked with executing on Trust & Safety tasks as well as helping build additional structured Trust & Safety workflows in order to keep pace with Zocdoc's rapidly growing and evolving marketplace.
Zocdoc's Trust & Safety Operations function is at the nexus of our Community Standards, partnering with cross-functional teams such as Product, Data, Sales, Service, and Legal to execute on mitigating behavior and content that is out of line with the platform's standards. As a Trust & Safety Associate, you'll be responsible for the critical daily operations that determine how well Zocdoc's marketplace represents its standards.
You'll enjoy this role if you are…
Are a proactive operator who can bridge the gap between strategic policy and hands-on execution
Are a curious problem-solver who enjoys diving into data to uncover trends and patterns
Thrive in a fast-paced environment where you can identify issues and quickly communicate insights to the right stakeholders
Are personally motivated by seeing your work make a tangible impact on the safety of our users and the integrity of our platform, even if your contributions aren't in the spotlight
Are comfortable navigating varying levels of ambiguity and can stay focused on the task at hand
Are confident in engaging in difficult conversations and decisions, especially in writing
Are proud of the quality of your work, but don't take yourself too seriously
Your day to day is…
Applying Zocdoc's Community Standards to ensure our platform is a safe and respectful environment for all users
Investigating complex cases and user concerns, leveraging data and analytical skills to reach well-reasoned decisions. This includes managing high-volume email correspondence and oral communication with both internal and external stakeholders
Proactively identifying trends and emerging threats that could put Zocdoc or its users at risk, and escalating key insights to T&S leadership with urgency
Providing feedback to T&S leadership and product teams to help improve policies, processes, and tools aimed at addressing bad actors and enhancing the user experience
Partnering daily with cross-functional teams like Service, Sales, Product, Legal, and Marketing to execute on the T&S and company-wide mission
You'll be successful in this role if you have…
1+ years of work experience in a hands-on Trust & Safety, operations, or service role with some customer-facing responsibilities
Strong written communication skills, with the ability to clearly articulate complex policies and decisions to users via email
A highly analytical and data-driven approach to problem-solving and decision-making
Excellent critical thinking skills, with the ability to make sound, high-stakes decisions with real consequences.
Empathy in all situations and resilience, with a deep understanding of user perspectives to navigate and resolve sensitive issues
Resourcefulness and adaptability, with a proactive approach to solving ambiguous challenges and a commitment to operational excellence.
Benefits:
Flexible work environment
Competitive PTO
100% paid employee health benefit options (including medical, dental, and vision)
401(k) with employer funded match
Corporate wellness program with Wellhub
Sabbatical leave (for employees with 5+ years of service)
Competitive paid parental leave and fertility/family planning reimbursement
Cell phone reimbursement
Employee Resource Groups and ZocClubs to promote shared community and belonging
Great Place to Work Certified
Zocdoc is committed to fair and equitable compensation practices. Salary ranges are determined through alignment with market data. Base salary offered is determined by a number of factors including the candidate's experience, qualifications, and skills. Certain positions are also eligible for variable pay and/or equity; your recruiter will discuss the full compensation package details.Remote Base Salary Range$24.63-$28 USD
About us
Zocdoc is the country's leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc's Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values. Zocdoc is a private company backed by some of the world's leading investors, and we believe we're still only scratching the surface of what we plan to accomplish.
Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve. In the spirit of one of our core values -
Together, Not Alone
, we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences and contributors make our community and our platform better. We're an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment. Applicants are considered for employment regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity, gender expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other class protected by applicable laws.
Job Applicant Privacy Notice
$24.6-28 hourly Auto-Apply 1d ago
UX Quantitative Research Intern
Pinterest 4.6
Remote job
Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we're on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product.
Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other's unique experiences and embrace the flexibility to do your best work. Creating a career you love? It's Possible.
We're looking for inquisitive, collaborative UX Quantitative Research interns to bring statistical rigor to product decisions. Partnering with mentors across product, design, data, and engineering, you'll craft surveys, model attitudes alongside usage data, and translate complex findings into compelling narratives for our teams. Expect real projects, supportive teammates, and opportunities to shape Pinterest experiences that are impactful, inclusive, and meaningful for our Pinners.
What you'll do:
Influence and evolve our product roadmap to help us fulfill our mission - to bring everyone the inspiration to create a life they love - using data and exploratory analysis to understand user behavior and trends, and identify opportunities for product innovation.
Use surveys to gather insights about Pinner, Merchant, Creator, or Advertiser sentiments and preferences using survey methodologies and statistical/modeling based approaches.
Explore the intersection of user attitudes and behaviors by combining surveys and log analysis
Work cross-functionally to build and communicate key insights.
Collaborate closely with product managers, engineers, designers, and researchers to help build the next experiences on Pinterest.
What we're looking for:
This position requires current enrollment in a school or education program in which the individual is working towards a PhD in statistics, psychology, sociology, applied sciences, computer science or related field
Obtain PhD in statistics, psychology, sociology, applied sciences, computer science or related field by June 2027
Currently pursuing a PhD in statistics, psychology, sociology, applied sciences, computer science or related field.
Experience with survey methodology, including experience developing surveys and analyzing survey data
Demonstrated experience in descriptive, inferential, and multivariate statistics, and experimental design.
Experience using Python, R, or SQL.
Excellent communication skills and the ability to tell a complete narrative using data.
Ability to connect data analysis to real business problems, in order to impact business performance.
We offer 2 internship start dates:
May 18, 2026 - August 7, 2026
June 15, 2026 - September 4, 2026
Relocation Statement:
This position is
remote
and not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.
At Pinterest we believe the workplace should be equitable, inclusive, and inspiring for every employee. In an effort to provide greater transparency, we are sharing the base salary range for this position. Final salary is based on a number of factors including location, travel, relevant prior experience, or particular skills and expertise.
Information regarding the culture at Pinterest and benefits available for this position can be found here.
US based applicants only
The minimum and maximum salary for this position is $11,000 monthly.
#LI-REMOTE
#LI-FILS
Our Commitment to Inclusion:
Pinterest is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member) or any other consideration made unlawful by applicable federal, state or local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you require a medical or religious accommodation during the job application process, please complete this form for support.
$11k monthly Auto-Apply 60d+ ago
Sr. ROI Medical Records Specialist - Remote (Evening Shift, Night Shift)
Sharecare 4.4
Remote Sharecare job
Sharecare is the leading digital health company that helps people -- no matter where they are in their health journey -- unify and manage all their health in one place. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. Driven by our philosophy that we are all together better, at Sharecare, we are committed to supporting each individual through the lens of their personal health and making high-quality care more accessible and affordable for everyone. To learn more, visit ******************
Shifts:
Evening Shift: Saturday-Wednesday 3p-11:30p EST
Night Shift 1: Monday-Friday 11p-7:30a EST
Night Shift 2: Friday-Tuesday 11p-7:30a EST
Job Summary:This position is responsible for processing all release of information (ROI) requests in a timely and efficient manner while delivering exceptional customer service. The Associate must safeguard patient privacy at all times by ensuring that only authorized individuals have access to medical records and that all information is released in accordance with the request, applicable authorization, company policies, and HIPAA regulations.Essential Functions:
Processes ROI requests from facilities timely, accurately, and in accordance with established procedures and quality standards.
Validates requests and authorizations for medical record releases based on company policy and legal guidelines.
Performs quality checks on all work to assure accuracy, confidentiality, and correct billing of all released records.
Maintains equipment in excellent working condition.
Delivers outstanding customer service by being attentive, respectful, and responsive to client needs proactively identifying and resolving concerns.
Maintains a clean, professional appearance and complies with dress code standards.
Maintains up-to-date knowledge of applicable state laws and fee structures.
Works within assigned scope and is flexible in accepting additional assignments or account coverage during backlogs.
Complies with client site policies and procedures, including HIPAA, state and federal regulations, and labor laws.
Handles confidential information with integrity and professionalism while ensuring efficient, accurate record release.
Qualifications:
High School Diploma or GED required
Minimum of 2 years' ROI fulfillment experience with Sharecare HDS or 3 years' of external ROI experience required
Advanced knowledge of multiple EMR platforms and ROI request types
Strong documentation, communication, and customer service skills
Proficiency in Microsoft Office applications
Strong organizational and multitasking skills essential
Willingness to learn programs and processes quickly
Self-motivated, dependable, and able to work independently or as part of a team
Proven ability to maintain productivity, utilization, and quality performance standards
Strong interpersonal and problem-solving skills
Physical Requirements:
Ability to sit or stand for extended periods
Physical capacity to lift and carry up to 25 lbs.
Manual dexterity is sufficient for long periods of typing, writing, and handling documents
Visual acuity to read documents and use a computer monitor
Clear speaking and hearing ability for effective communication
Adequate hand-eye coordination and sensory abilities for job-related tasks
Information Governance Accountabilities:
Understand the organization's information governance program and associated responsibilities
Participate in compliance education and role-specific training
HIPAA/ Compliance:
Maintain the confidentiality of patient and client information
Comply with HIPAA standards and all relevant corporate integrity and security obligations
Report unethical, fraudulent, or unlawful behavior or activity
Maintain current HIPAA certification annually
Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law.
$29k-35k yearly est. Auto-Apply 48d ago
Sr. Product Designer, Merchants
Pinterest 4.6
Remote job
Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we're on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product.
Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other's unique experiences and embrace the flexibility to do your best work. Creating a career you love? It's Possible.
Pinterest is looking for a methodical and thoughtful Senior Product Designer with a passion for translating complex data and workflows into simple, easy to use UI. You'll partner with the Merchant Product Design team and work closely with the XFN partners to evolve our catalog management tools to help merchants grow their business on Pinterest.
What you'll do:
Own revenue and user experience impactful projects by both executing the design and influencing others
Collaborate closely with engineering, product management, and research to develop impactful, user-centric, and data-informed solutions
Collaborate with and manage feedback from stakeholders across the company
Work alongside engineers throughout the implementation and quality assurance phases
Uphold and inspire a high level of design execution across the team
Mentor junior designers
What we're looking for:
Bachelor's degree in design, a related field or equivalent experience
Must have experience designing for B2B tools, having merchant or advertiser domain knowledge is a plus
Proven track record envisioning, building, and iterating on digital ad products in close partnership with product management and engineering
Strong portfolio that demonstrates outstanding design skills (prototyping is a must), product thinking and business acumen. Experiences designing for both mobile + web platforms
Strong ability to balance different audiences user needs and leading multiple work-streams with potential other IC support
Great communication skills with the ability to clearly articulate your design decisions and the problems they're solving
Attention to detail and a sense of pride and ownership over the quality of the product
Great XFN communication skills to drive alignment and lead with user experience in mind
Solid understanding of layout, typography, color, and other graphic design principles
Ability to work within and extend a design system. Experience working in design systems and/or product redesigns is a plus
Team player with strong collaboration skills and providing mentorship to junior designers
High level of self-awareness with a growth mindset
Relocation Statement:
This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.
In-Office Requirement Statement:
We let the type of work you do guide the collaboration style. That means we're not always working in an office, but we continue to gather for key moments of collaboration and connection.
This role will need to be in the office for in-person collaboration 1-2 times/quarter and therefore can be situated anywhere in the country.
#LI-BL5
#LI-REMOTE
At Pinterest we believe the workplace should be equitable, inclusive, and inspiring for every employee. In an effort to provide greater transparency, we are sharing the base salary range for this position. The position is also eligible for equity. Final salary is based on a number of factors including location, travel, relevant prior experience, or particular skills and expertise.
Information regarding the culture at Pinterest and benefits available for this position can be found here.
US based applicants only$132,415-$272,619 USD
Our Commitment to Inclusion:
Pinterest is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member) or any other consideration made unlawful by applicable federal, state or local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you require a medical or religious accommodation during the job application process, please complete this form for support.
$132.4k-272.6k yearly Auto-Apply 41d ago
Quality Control Specialist - Remote
Sharecare 4.4
Remote Sharecare job
Sharecare is the leading digital health company that helps people - no matter where they are in their health journey - unify and manage all their health in one place. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. Driven by our philosophy that we are all together better, at Sharecare, we are committed to supporting each individual through the lens of their personal health and making high-quality care more accessible and affordable for everyone. To learn more, visit ***************** .
**Job Summary:**
The Quality Control Specialist is responsible for reviewing electronic medical records and conducting quality control on each record to ensure we are within HIPAA (Heath Insurance Portability and Accountability) guidelines. This position requires a high attention to detail, while producing quality work at all times.
**Essential Job** **Functions:**
+ Ability to check electronic records for HIPAA compliance, compliance with request and authorization limits
+ Ability to review a document anddetermineif we have the legal right to release medical records based on HIPAA rules and regulations
+ Communicate questions/issues to Lead/Supervisor
+ Work as a mentor to new employees
+ Adhere to state and Federal Laws for Release of Information (ROI)
**Specific Skills/Attributes:**
+ High attention to detail
+ Strong time management skills
+ Ability to work in a fast-paced, production-oriented environment
+ Ability to work well with others within a team environment
+ High levelof reliability and productivity
+ Must be computer literate; able to use MS Outlook and other Windows-based programs
+ Excellent communication skills
**Qualifications:**
+ Minimum of 6 monthspreviousexperience in a medical record setting
+ Required to pass an industry related course and exam within six months of hire
**HIPAA/Compliance:**
+ Maintain privacy of allpatient,employee,and volunteer information and access such information only on aneed to knowbasis for business purposes.
+ Comply withall regulationsregardingcorporate integrity and security obligations
+ Report unethical, fraudulent,or unlawful behavior or activity
+ Maintain current and yearly HIPAA certification.
**Information Governance Accountabilities:**
+ A high-level understanding of the organization's information governance program and role-specific accountabilities
+ A thorough understanding of role requirements, including policies,proceduresand processes, to include how individual workimpactsthe organization and its strategic and financial goals; and how tasks and projects affect the integrity of the organization's data and information
+ Commitment to discuss questions and recommendations about processes and any observed variations in performing tasksin order toensure a standardized approach to work and services provided
+ Participation in education asrequiredfor corporate compliance and role-specific functions and tasks
**Physical Requirements:**
+ Ability to sit or stand forlong periodsof time
+ Physical ability to lift and carry 25 lbs. of materials
+ Manual dexterity and strengthsufficient enoughto enter information via computer keyboard forlong periodsof time, to write notes and information needed, and to pick up and hold paperwork, supplies and other items.
+ Eyesight sufficient to effectively read documents and to accurately view information on a computer monitor
+ Speaking and hearing abilitysufficientto effectively communicate.
+ Eye/hand coordination,hearingand visual acuity necessary forday-to-daytasks
Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law.
Sharecare is an Equal Opportunity Employer and doesn't discriminate on the basis of race, color, sex, national origin, sexual orientation, gender identity, religion, age, disability, genetic information, protected veteran status,or other non-merit factor.
$57k-83k yearly est. 41d ago
Data Scientist II, Growth Marketing
Pinterest 4.6
Remote job
Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we're on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product.
Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other's unique experiences and embrace the flexibility to do your best work. Creating a career you love? It's Possible.
We are looking for a Data Scientist to join our marketing org. As a Data Scientist you introduce greater scientific rigor into the marketing measurement and optimization processes to shape Pinterest's revenue growth and marketing strategy. The results of your work will influence and drive strategic decisions for the company - identify investment opportunities for growth, understand revenue growth and behavior, and define metrics to grow and sustain our advertiser base. You will collaborate on a wide array of business problems with a diverse set of cross-functional partners across Marketing, Product, Engineering, Analytics and others.
The role is within the Marketing team and would be supporting business marketing efforts focused on driving revenue growth for Pinterest.
What you'll do:
Lead the design, implementation, and continuous improvement of advanced marketing measurement frameworks and statistical models to quantify marketing ROI. Marketing channels could be different paid media, organic social, email, in person events, webinars, elearning platform etc.
Build and deploy statistical and machine learning models such as propensity, forecasting, and lifetime value (LTV) models-to optimize marketing strategies and enhance audience targeting.
Develop and refine attribution methodologies to evaluate the effectiveness of marketing initiatives across multiple channels.
Assess the incremental impact of marketing activities using causal inference techniques and testing/experiment frameworks.
Conduct deep, strategic analyses to address key business questions, such as how to improve marketing ROI, how to improve marketing budget allocation to optimize the business impact, measuring the impact of marketing in both mature and new markets, identifying opportunities to increase advertiser growth and revenue through marketing initiatives
Translate complex analytical findings into clear, actionable insights and strategic recommendations for both technical and non-technical stakeholders, including senior leadership.
Design, maintain, and promote dashboards and automated reporting tools to empower stakeholders with self-serve, data-driven decision-making capabilities. Build and optimize ETL data pipelines to automate reporting, support deep dive analysis and feature engineering for analytical models.
What we're looking for:
5+ years of combined post-graduate academic and industry experience applying scientific methods to solve real-world problems.
Masters degree in a quantitative field such as mathematics, statistics, computer science or engineering.
Hands-on experiences with building marketing measurement solutions to quantify the business impact of marketing tactics and investments.
Strong background in statistics and quantitative analysis, with experience in applying advanced statistical techniques to real-world problems.
Expertise in at least one scripting language (ideally Python/R). Proficiency in SQL/Hive. Ability to write efficient SQL queries.
Strong business and product sense. Strong skills in shaping vague questions into well-defined analyses and success metrics that drive business decisions.
Excellent communication skills, able to lead initiatives and communicate findings to the leadership and cross-functional teams. Explains work and thought processes clearly and concisely.
Experience leading key technical projects.
Strong Experimentation background.
Statistical rigor. Experience with causal inference projects.
In-Office Requirement Statement:
We let the type of work you do guide the collaboration style. That means we're not always working in an office, but we continue to gather for key moments of collaboration and connection.
This role will need to be in the office for in-person collaboration 1-2 times/quarter and therefore can be situated anywhere in the country.
Relocation Statement:
This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.
#LI-REMOTE
#LI-NM4
At Pinterest we believe the workplace should be equitable, inclusive, and inspiring for every employee. In an effort to provide greater transparency, we are sharing the base salary range for this position. The position is also eligible for equity. Final salary is based on a number of factors including location, travel, relevant prior experience, or particular skills and expertise.
Information regarding the culture at Pinterest and benefits available for this position can be found here.
US based applicants only$114,297-$235,319 USD
Our Commitment to Inclusion:
Pinterest is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member) or any other consideration made unlawful by applicable federal, state or local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you require a medical or religious accommodation during the job application process, please complete this form for support.
$114.3k-235.3k yearly Auto-Apply 41d ago
Managed Services Consultant - Extended Industries
Veeva Systems 4.5
Columbus, OH job
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company - we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.
The Role
Love consulting, but tired of the travel? Looking for an opportunity to do something new, exciting, and with a clear value proposition for your customer where no two days are the same? Then you may be a perfect fit for Veeva Systems' Managed Service Consultant - Extended Industries role. The Managed Services Consultant is a member of our Professional Services team who provides remote, ongoing, ad-hoc consulting services to our live Vault customers in Quality and Regulatory spaces. In this role, you can build long-term relationships and partner with customer administrators in a wide variety of companies and industries to deliver solutions that meet their business needs and utilize Veeva's regular new releases through the year. This is a remote, full-time permanent role with Veeva. There is no work location requirement. This is a customer-facing, non-travel role. There may be travel opportunities at select times of the year for internal events. Veeva Systems does not anticipate providing sponsorship for employment visa status (e.g., H-1B, OPT) for this employment position.What You'll Do
Provide post-go-live administrative support for multiple clients
Solutioning and configuration of Vault applications to meet customer needs, including but not limited to workflows, document types, object updates, security, fields, page layouts, and notifications
Bulk import/export of content and data
Ad hoc training of users and administrators
Analysis and deployment of new product features
Maintenance of production and sandbox environments
Creation of regular and ad hoc customer reports
Assist customers in deciding how to implement new features
Requirements
Experience with configuring/supporting/implementing software
Customer service or consulting experience
Ability to quickly understand client requirements and needs and articulate potential solutions
Experience fulfilling customer needs and managing expectations
Strong organizational skills with the ability to switch tasks quickly
Excellent verbal and written communication skills
Bachelor's degree or equivalent relevant experience
Nice to Have
Project management experience
Experience with Veeva Vault, document management solutions such as OpenText, Documentum/EMC, Liquent, and/or Next Docs, eTMF/CTMS solutions
Understanding of Quality and/or Regulatory processes
Perks & Benefits
Medical, dental, vision, and basic life insurance
Flexible PTO and company paid holidays
Retirement programs
1% charitable giving program
Compensation
Base pay: $70,000 - $140,000
The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.
#LI-Remote
Veeva's headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at talent_accommodations@veeva.com.
$70k-140k yearly Auto-Apply 60d+ ago
Manager II, Production Engineering
Pinterest 4.6
Remote job
Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we're on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product.
Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other's unique experiences and embrace the flexibility to do your best work. Creating a career you love? It's Possible.
Production Engineering at Pinterest is an evolution of our Site Reliability Engineering organization blending a hybrid of systems and software engineering with a focus on scaling, resiliency, reliability, performance, and efficiency. Our organization accomplishes this through building & integrating software, increasing automation, and infusing our knowledge & best practices into our Platform products so we can scale our large distributed systems to keep our customers happy, and our Pinners inspired. We also do this by developing short and long term embedded engagements with our engineering partners to help remove barriers, up-level reliability & best practices, and maintain a high consistent bar for reliability in a fast paced ever changing environment. We are always on a mission to improve reliability while also increasing engineering velocity, reducing toil and KTLO impact for both ourselves and our customers: fast, efficient, quality - we will accomplish all three!
What you'll do:
Lead our engineers to deliver on the biggest impact work across engineering to ensure we're infusing best practices into our products relating to reliability, scalability, performance and efficiency
Drive technical architecture discussions; including being capable of driving and decision making for technology or applications that you have not had previous experience with
Continuously assess your team's performance, address and coach under-performance, and recognize and promote high performance
Create an inclusive and welcoming workplace where every team member feels valued and supported
Foster an environment of open and honest communication, allowing team members to be safe to fail, encourage risk taking with a fail-fast mentality, and establish forums where they can share their ideas
Empower engineers to develop their careers, matching their strengths with projects tailored to their skill levels, long-term skill development, personalities, and work styles
Create an inspiring team charter and direction that align with the goals of the broader Production Engineering organization
Develop strong partnerships with Product & Program Management partners across infrastructure by communicating a clear and impactful vision and priorities
Establish team norms around planning, execution, and continuous improvement
What we're looking for:
3+ years experience managing teams within an SRE, Production Engineering or other Platform/Infrastructure organizations
Customer obsession: Demonstrated ability to work cohesively and build relationships with partners across engineering disciplines and capable of influencing without authority
Familiarity with the concepts and use cases for SDLC including SCM tools, Build platforms, test frameworks, CI/CD products
Familiar with usage and high level architecture of data platform technologies such as relational databases, storage & caching, key value stores, time series data stores, etc.
Strong domain expertise in reliability concepts and best practices with the ability to innovate and provide thought leadership and direction in this problem space
Hands on familiarity with public cloud platforms such as AWS, GCP, or Azure
Knowledge of Linux systems internals and networking
Thrive in an environment with a lot of ambiguity with the ability to be self sufficient and ruthlessly prioritize the highest impact projects
Infrastructure technologies such as Docker, Kubernetes, Tensorflow, ElasticSearch, ZooKeeper, and Infrastructure as code (e.g. Terraform, Puppet, Chef, Ansible, Salt, Fabric, etc)
Heavy bias toward action; able to drive resolution and making quick decisions balancing being data driven along with leveraging your experience & judgement
In-Office Requirement Statement:
We let the type of work you do guide the collaboration style. That means we're not always working in an office, but we continue to gather for key moments of collaboration and connection.
This role will need to be in the office for in-person collaboration 1-2 times/quarter and therefore can be situated anywhere in the country.
Relocation Statement:
This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.
#LI-REMOTE
#LI-JT1
At Pinterest we believe the workplace should be equitable, inclusive, and inspiring for every employee. In an effort to provide greater transparency, we are sharing the base salary range for this position. The position is also eligible for equity. Final salary is based on a number of factors including location, travel, relevant prior experience, or particular skills and expertise.
Information regarding the culture at Pinterest and benefits available for this position can be found here.
US based applicants only$177,185-$364,795 USD
Our Commitment to Inclusion:
Pinterest is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member) or any other consideration made unlawful by applicable federal, state or local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you require a medical or religious accommodation during the job application process, please complete this form for support.
$177.2k-364.8k yearly Auto-Apply 5d ago
Principal Analyst, Marketing Science & Effectiveness
Zocdoc 4.6
Remote job
Our Mission
Healthcare should work for patients, but it doesn't. In their time of need, they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry, the companies delivering such a poor customer experience would not survive. But in healthcare, patients lack market power. Which means they are expected to accept the unacceptable.
Zocdoc's mission is to give power to the patient. To do that, we've built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across +200 specialties and +12k insurance plans. By giving patients the ability to see and choose, we give them power. In doing so, we can make healthcare work like every other consumer sector, where businesses compete for customers, not the other way around. In time, this will drive quality up and prices down.
We're 18 years old and the leader in our space, but we are still just getting started. If you like solving important, complex problems alongside deeply thoughtful, driven, and collaborative teammates, read on.
Your Impact on our Mission
We are seeking a senior, hands-on Principal Analyst in Marketing Measurement and Effectiveness to join Zocdoc's Analytics team. This role is designed for someone who wants real ownership-you'll sit at the center of B2B provider acquisition, embedded across both the Provider Acquisition product team and Provider Marketing. You'll define how marketing effectiveness is measured at Zocdoc: building attribution and incrementality frameworks from the ground up, shaping how spend scales, and influencing strategy with rigorous, executive-ready insights. In addition, you'll own measurement for the Zocdoc.com Provider website, partnering with Product and Marketing to drive engagement, conversion, and acquisition through experimentation and data-driven decision-making.
You'll enjoy this role if you…
Are inspired by the opportunity to positively impact the healthcare experience of millions of patients and providers
Are excited by the opportunity to establish and fully own the roadmap for B2B marketing analytics at Zocdoc, and uplevel a growing B2B marketing function
Can think critically about multiple approaches to marketing needs and analytical problems, and provide cohesive recommendations on path forward
Can distill complex analytical models into clear, compelling recommendations for executives
Go beyond surface-level metrics to design experiments and uncover causal drivers of performance
Have a passion for defining and building measurement and attribution frameworks for marketing channels
Thrive in cross-functional collaboration with Marketing, Product, and Analytics Engineering teams
Your day to day is…
Provider Acquisition Funnel Analytics: Own measurement of the Zocdoc.com Provider website, collaborating with Product and Marketing to understand user journeys and improve engagement, conversion rate, and overall acquisition through experimentation and top-of-funnel optimization.
B2B Marketing Analytics: Analyze performance of B2B marketing campaigns, including account-based marketing (ABM) initiatives targeting large accounts; design lift analyses and attribution across channels to inform spend allocation.
Attribution & Cost per Acquisition Methodology: Build multi-touch attribution models, codify cost per acquisition measurement across channels, and establish frameworks for marketing mix modeling and incrementality testing (MMM, Shapley/Markov chain, Bayesian geo holdouts).
Experimentation & Causal Inference: Partner with Marketing to design rigorous experiments, set minimum detectable effect thresholds, and ensure robust design for causal inference.
Turning Analysis Into Influence: Build executive-ready presentations with structured narratives and actionable recommendations on spend and resource allocation.
Cross-Functional Collaboration: Partner with Marketing, Product, Engineering, and Data teams to ensure clean data flows across the marketing measurement stack.
You'll be successful in this role if you…
Have 7+ years in marketing analytics, measurement, or effectiveness roles, with proven expertise in MMM, attribution, incrementality, time-series forecasting, causal inference and experimentation
Are an expert communicator with an ability to simplify complex findings for diverse audiences, from technical peers to executives, through both oral delivery and compelling written narratives
Are a critical thinker that can evaluate multiple solutions, foresee implications, and connect disparate data points into a cohesive recommendation
Have meticulous attention to detail - ensuring modeling accuracy, data integrity, and presentation quality in every deliverable
Have a growth mindset - embracing new ideas, adapts to changing technology and privacy environments, and actively seeks opportunities to learn and improve
Have strong statistical modeling skills in Python or R
Have experience partnering across Marketing, Finance, Product, and Engineering
Are familiar with data visualization (Looker) and an expert in SQL
Exceptional candidates will also have experience with B2B marketing analytics, including Account-Based Marketing campaign analysis
Benefits
Flexible work environment
Unlimited Vacation
(if salaried) /
Competitive PTO
(if hourly)
100% paid employee health benefit options (including medical, dental, and vision)
401(k) with employer funded match
Corporate wellness program with Wellhub
Sabbatical leave (for employees with 5+ years of service)
Competitive paid parental leave and fertility/family planning reimbursement
Cell phone reimbursement
Employee Resource Groups and ZocClubs to promote shared community and belonging
Great Place to Work Certified
Zocdoc is committed to fair and equitable compensation practices. Salary ranges are determined through alignment with market data. Base salary offered is determined by a number of factors including the candidate's experience, qualifications, and skills. Certain positions are also eligible for variable pay and/or equity; your recruiter will discuss the full compensation package details.Remote Base Salary Range$180,100-$243,200 USD
About us
Zocdoc is the country's leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc's Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values. Zocdoc is a private company backed by some of the world's leading investors, and we believe we're still only scratching the surface of what we plan to accomplish.
Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve. In the spirit of one of our core values -
Together, Not Alone
, we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences and contributors make our community and our platform better. We're an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment. Applicants are considered for employment regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity, gender expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other class protected by applicable laws.
Job Applicant Privacy Notice
$180.1k-243.2k yearly Auto-Apply 1d ago
Health Coach - Remote
Sharecare 4.4
Remote Sharecare job
Sharecare is the leading digital health company that helps people - no matter where they are in their health journey - unify and manage all their health in one place. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. Driven by our philosophy that we are all together better, at Sharecare, we are committed to supporting each individual through the lens of their personal health and making high-quality care more accessible and affordable for everyone. To learn more, visit ******************
Job Summary:
Start Date: Monday, March 9th, 2026
Shift: Monday - Friday: Must be open to any shift between the hours of 10:30am - 9:00pm CST.
It is required to work every fourth Saturday from 8:00am-4:30pm CST
Training: Training will be a duration of 6 weeks from 8am - 4:30pm CST
*Due to the structured training schedule, new hires are unable to miss any days of training.
Compensation: Hourly Rate: $21.50 or $25 including certification through NBC-HWC or CHES only
The Health Coach is part of a multi-disciplinary team that is responsible for improving both the individual health and wellness of program participants and the overall health status of a client's population. The Health Coach is an integral part of an overall client specific Health and Care Support Team that engages and supports members with improving lifestyles and behaviors that put them "at risk" of developing chronic or disease conditions. The Health Coach looks to be a positive change agent in helping members alter behaviors that lead to better health and reduction / elimination of identified risk factors. A Health Coach is supervised by an Operations Coach Manager.
Essential Job Functions:
Participating in the following types of telephonic calls:
Engagement (inbound and outbound)- contacting eligible participants to inform them of the program offering and enroll them in the program
Coaching (inbound and outbound)- providing individualized behavior change coaching to reduce or eliminate high risk behaviors and encourage adoption of habits that are conducive to a higher quality of life
Chase (outbound)- reaching out to members who are enrolled in coaching, but do not have a scheduled call
Coordinate delivery of services and care with other members of a multi-disciplinary care team, including nurses, pharmacists and external vendors.
Support operational aspects of the assigned area to meet the organization's customer requirements, which can include multiple customers.
Adhere to a schedule and caseload to support success and connectivity of member interaction.
Caseloads may be a 1:1 model or team based. This is determined by the business/client need.
Participate in daily and monthly meetings for updates and to present findings and insight
Note and track the members' progress and efficacy of program
Specific Skills/ Attributes:
Effective interpersonal and communication skills required
Understand directions and communicate/respond to inquiries
Enthusiastically inspires members to change behaviors and to see possibilities
Ability to learn to coach effectively using motivational interviewing
Flexibility to work any shift (typically an evening shift) or change shifts based on business needs. This also includes availability to work rotating Saturdays
Qualifications:
Bachelor's degree in health-related field required (i.e., Psychology, Nutrition, Exercise Science, etc.) In specific cases, NBHWC certification might substitute for the “health -related” part of the completed 4-year degree
1 -2 years of related experience required; experience in a customer service role preferred
Experience with benchmarks and contact center metrics preferred, including adherence to schedule
Proficiency in computer data entry and Microsoft Office
Ability to coordinate telephonic communication with program participants while simultaneously navigating software platform and entering data, for extended periods of time
Knowledge ability to quickly learn information around lifestyle related topics such as: smoking cessation, weight management, nutrition, exercise, stress reduction and sleep desired
Ability to work independently and prioritize a moderate workload with minimal supervision
Adaptability to schedule changes on an as-need basis
Ability to multitask with members and operationally with managers and support staff
Hard-wired internet connection is necessary as WIFI is not permitted
Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law.
$21.5-25 hourly Auto-Apply 1d ago
Inside Sales Representative (Remote - Western Region)
Yelp 4.3
Remote or Los Angeles, CA job
Please note that while this role will operate remotely, it is required that the candidate resides in the Western Region of the United States. This includes candidates in Pacific Time, Mountain Time, and Arizona Time Zones. At this time we are not considering candidates in the Bay Area.
Yelp was created to connect people with great local businesses. As an Account Executive , you'll be working directly with these local businesses to help them meet their goals through Yelp's various advertising programs. You'll work with small business owners via phone to customize their specific needs and aspirations. We succeed when we find tailored solutions for our clients to grow their business
Because people are at the center of everything we do, one of your main priorities is to educate business owners about the value of Yelp's advertising platform. In this role, you will be directly responsible for doing outreach and talking through our advertising solutions on Yelp to local businesses across the US and Canada. Success in this role is measured by hitting and exceeding a monthly quota, consistently staying ahead of daily metrics, and handling rejection in stride. You'll experience all of this in a supportive virtual team environment
Please visit ******************** and apply to the appropriate posting that matches your location.
What you'll do:
Educate, strategize, and successfully discuss Yelp advertising programs through a high volume of outbound dialing to business owners. - This role is 100% phone based and fast-paced by nature.
You'll work one of the following schedules (in your local time), or as otherwise determined by your manager: 7:30 a.m. to 4:30 p.m.; 8:30 a.m. to 5:30 p.m.; or 9:30 a.m. to 6:30 p.m.
Own and manage a pipeline of clients ranging from dentists to florists to restaurant owners- all organized in our CRM (Salesforce).
Say goodbye to that dreaded commute! You and your team will work from the comfort of your home to sell advertising to small local businesses on a set Monday to Friday schedule.
Become an expert in Yelp's advertising solutions, and provide product recommendations quickly to suit client needs - asking probing questions, overcoming customer objections and rejection will be critical to your success.
You'll master quick close techniques to exceed individual goals.
Successfully navigate the initial call to qualification to close process, ensuring lasting customer satisfaction and potential upsell opportunities.
Achieve and consistently exceed monthly quotas - strong work ethic and tenacity are key!
Track and manage your daily goals to ensure results are met. It is a numbers game and you're here to win.
What we're looking for in you:
You have an appetite for learning! You're keen on turning training and feedback into action and continuous self-improvement- you don't take rejection personally.
Multi-tasking is no biggie. You're confident in navigating between numerous tabs, multiple screens, and using video conferencing tools.
You're savvy and can find your way around new tools and software (such as Google Suite & Salesforce).
You're naturally curious and like to ask as many questions as it takes to find the answer.
You're excited about being part of a team with colleagues from other states, and you find it just as easy to chat with your teammates during a virtual conference as an in-person meeting.
You are committed to a high standard of integrity and being a teamplayer is important to you.
You're determined, a persuasive communicator and resilient - show us your grit!
You are genuinely curious about people, local businesses, and possess the innate ability to inspire passion in others- you can't wait to show everyone the value of Yelp.
You are adaptable and can think on your feet. When faced with new challenges, or tough conversations, failure simply isn't an option.
What it takes to succeed:
GED/HS Diploma and 2+ years of customer-facing experience OR;
Bachelor's Degree
No fear of the phone and prepared to make a high volume of outbound dials, daily.
General computer and email proficiency - we use Google Suite and provide a Macbook laptop
A work environment free of distractions
Open to feedback and willing to implement for areas of improvement
Strong, engaging interpersonal skills
Ability to effectively prioritize tasks and manage independently without oversight
Must possess current US work authorization
What you'll get:
The starting base salary for this role is $37k annually
This role is also eligible to earn uncapped commission
Average year 1 on target annual compensation for this role is around $50k, which includes base salary and commission assuming minimum performance expectations are met.
Top performers have the opportunity to significantly exceed target earnings.
Available your first day: Full medical, vision, and dental
15 days PTO per year for first 2 years of employment (accrual begins on date of hire); number of PTO days increases after 2 years of tenure, 7 paid wellness days, 12 paid holidays, 1 floating holiday
Up to 14 weeks of parental leave
Monthly wellness reimbursement
Health Savings, Flexible Spending and Dependent Care accounts
401(k) retirement savings plan with employer match
Employee stock purchase plan
Closing
At Yelp, we believe that diversity is an expression of all the unique characteristics that make us human: race, age, sexual orientation, gender identity, religion, disability, and education - and those are just a few. We recognize that diverse backgrounds and perspectives strengthen our teams and our product. The foundation of our diversity efforts are closely tied to our core values, which include “Playing Well With Others” and “Authenticity.”
We're proud to be an equal opportunity employer and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition or disability.
Actual salary offered may vary based on multiple factors, including but not limited to, an individual's location and experience.
We will consider for employment qualified candidates with arrest and conviction records, consistent with applicable law (including, for example, the San Francisco Fair Chance Ordinance for roles based in San Francisco, the Los Angeles County Fair Chance Ordinance for roles based in the unincorporated areas of Los Angeles County, and the California Fair Chance Act for roles based in California).
Where required by law, a criminal background check will not be conducted until after a conditional offer of employment is made, and any evaluation of a candidate's criminal background check will be subject to an individualized assessment that takes into account the candidate's specific criminal records and the responsibilities and requirements of the particular role.
We are committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, you may contact us at accommodations-recruiting@yelp.com or ************.
Note: Yelp does not accept agency resumes. Please do not forward resumes to any recruiting alias or employee. Yelp is not responsible for any fees related to unsolicited resumes.
US Recruiting and Applicant Privacy Notice #LI-Remote #Circa
$37k-50k yearly Auto-Apply 4d ago
Financial Analyst II
Pinterest 4.6
Remote job
Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we're on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product.
Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other's unique experiences and embrace the flexibility to do your best work. Creating a career you love? It's Possible.
We are seeking an Analyst of Sales Finance to join our Finance team. You will work on a high-performing, high-impact team that delivers CFO-level partnership and sophisticated analytics to our Chief Revenue Officer and their global leadership team. Within the Finance organization, you'll support Sales Finance Managers, our Senior Manager of Sales Finance, Director of Sales Finance, and Senior Sales & XFN Stakeholders on aspects related to revenue forecasting, insights, and goal-setting. You will partner with Sales leaders on ideas to improve their P&L. This includes identifying underlying trends and consulting on strategic business decisions. Your role is to translate complex data into actionable insights, which means you can focus on the details but also solve big-picture challenges. You'll have the opportunity to put your fingerprints on a unique and dynamic digital ads platform with global reach.
The Sales Finance team's mandate is to optimize value creation for Pinners, advertisers, and Pinterest through disciplined business leadership and seamless financial execution. We do this by developing financial forecasts, providing decision support through analyses, generating internal reports, monitoring key performance indicators, and scaling financial processes. We are looking for an expert in Finance & Strategy who uses an analytical, collaborative, results-oriented approach to drive progress.
What you'll do:
Support revenue and performance management of key sales verticals.
Build sophisticated models that will deliver cutting-edge insights and improve revenue forecasting.
Own delivery of financial reporting to Pinterest executives (e.g. Director of Sales Finance, CFO as well as Sales leaders including the CRO and their direct reports).
Create dashboards and models to scale monitoring of key performance indicators and tools to drive strategic insight.
Support other strategic programs within Pinterest like agencies, resellers, and partnerships with advertisers.
Leverage your superior financial modeling skills in order to deliver ad hoc analyses.
What we're looking for:
Bachelor's degree in a relevant field, such as Accounting, Finance, Economics, or Business or 3+ years of experience in Sales Finance, Corporate Finance, FP&A, Investment Banking, or other quantitative fields.
Exceptional spreadsheet skills with experience creating financial models and dashboards.
Excellent verbal and written communication as well as presentation skills (Google Slides).
Ability to multi-task and deliver against tight timelines.
Basic SQL experience is preferred, but not required.
Relocation Statement:
This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.
In-Office Requirement Statement:
We let the type of work you do guide the collaboration style. That means we're not always working in an office, but we continue to gather for key moments of collaboration and connection
This role will need to be in the office for in-person collaboration 1-2 times/quarter and therefore can be situated anywhere in the country.
#LI-REMOTE
#LI-PW1
At Pinterest we believe the workplace should be equitable, inclusive, and inspiring for every employee. In an effort to provide greater transparency, we are sharing the base salary range for this position. The position is also eligible for equity. Final salary is based on a number of factors including location, travel, relevant prior experience, or particular skills and expertise.
Information regarding the culture at Pinterest and benefits available for this position can be found here.
US based applicants only$81,921-$168,660 USD
Our Commitment to Inclusion:
Pinterest is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member) or any other consideration made unlawful by applicable federal, state or local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you require a medical or religious accommodation during the job application process, please complete this form for support.
$81.9k-168.7k yearly Auto-Apply 5d ago
Director of Data Science, Ads Delivery & Performance
Pinterest 4.6
Remote job
Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we're on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product.
Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other's unique experiences and embrace the flexibility to do your best work. Creating a career you love? It's Possible.
Pinterest Ads Delivery & Performance is redefining how digital ads are delivered - challenging 20 years of assumptions to both protect the Pinner experience and grow durable revenue. We support all ad surfaces across Pinterest - Home Feed, Search, Related Pins, Shopping surfaces, Idea Streams, and beyond - each with unique marketplace and product dynamics. You'll lead a high‑impact data science organization that partners deeply with Product, Engineering, Research, and other cross functional partners to build the next generation of advertising products and systems.
About the role We're looking for a Director who is a leader of leaders and a systems thinker. You will set the strategy for ads delivery and quality, establish the measurement and decision frameworks, and scale a best‑in‑class team of data scientists. A core mandate for this role is to identify, instrument, and operationalize the input metrics that most directly drive ads delivery, quality, and performance - ensuring we are optimizing the levers that move outcomes, not just reporting on lagging KPIs.
What you'll do:
Set strategy and outcomes
Define the multi‑year vision and roadmap for Ads Delivery & Performance across all Pinterest surfaces, aligning to company and Ads org priorities.
Establish clear north-star outcomes (e.g., long‑term revenue quality, retained advertiser value, Pinner experience) and the right cascade of input metrics and guardrails that drive them.
Make input metrics a first‑class operating system
Identify, define, and instrument the input metrics that most influence delivery and performance, such as: supply health and coverage, eligibility and match rate, win rate, fill rate, pacing and spend smoothness, auction/bid competitiveness, latency/SLA adherence, ranking/model freshness and coverage, feature quality, CTR/CVR leading indicators, frequency and ad load distribution, quality/relevance signals, and policy/trust frictions.
Build metric specs, ownership, alerting, and weekly business reviews so that teams operate to inputs (and understand their elasticities to outcomes like RPM, ROAS, advertiser retention, and Pinner satisfaction).
Lead an organization of leaders
Hire, develop, and inspire a diverse, high‑performance organization of data science managers and senior ICs; set crisp role definitions, growth paths, and succession planning.
Establish rigorous standards for experimentation, causal inference, and production analytics; ensure consistently trustworthy, decision‑grade outputs.
Partner to ship impact
Work hand‑in‑hand with Product and Engineering on marketplace, ranking, pacing, and quality systems (e.g., auction design, supply/demand balancing, relevance, cold‑start, ads load/frequency, shopping ads delivery).
Translate ambiguous business questions into structured analyses and roadmaps; ensure the org moves from insight to shipped change with measurable impact.
Elevate measurement and decision quality
Own the measurement strategy for ads quality and delivery: counterfactual measurement, lift and incrementality, experiment design, long‑term value, and guardrail monitoring for Pinner experience.
Improve our decision frameworks, define minimum statistical standards, and drive consistency in A/B testing, quasi‑experiments, and observational methods when experiments are impractical.
Communicate and align
Present complex analytical findings to executives and cross‑functional partners with clarity; drive alignment on trade‑offs across revenue, advertiser value, and Pinner experience.
Create transparent operating cadences (QBRs/MBRs, input metric reviews, launch reviews) that keep teams focused on the levers that matter.
What we're looking for:
MS or PhD in a quantitative field (Computer Science, Statistics, Math, Engineering, Economics or related) or equivalent practical experience.
10+ years in Data Science, Algorithmic Engineering, or Machine Learning, with significant impact in digital advertising or large‑scale marketplaces.
5+ years directly managing data science organizations, including managing managers and scaling multi‑team groups in a technology company.
Deep experience with:
Statistical analysis and causal inference, experiment design, and measurement for complex marketplaces.
Production analytics and large‑scale data tooling (e.g., Python/R, SQL; Spark/Hive or similar).
Applied ML or relevance/ranking systems; familiarity with auction dynamics, pacing, bidding, and quality/relevance modeling.
Proven track record of establishing and operating through input metrics tied to business outcomes.
Excellent written and verbal communication; adept at influencing senior cross‑functional partners and executives.
In-Office Requirement Statement:
We let the type of work you do guide the collaboration style. That means we're not always working in an office, but we continue to gather for key moments of collaboration and connection.
This role will need to be in the office for in-person collaboration 1-2 times/quarter and therefore can be situated anywhere in the country.
Relocation Statement:
This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.
#LI-NM4
#LI-REMOTE
At Pinterest we believe the workplace should be equitable, inclusive, and inspiring for every employee. In an effort to provide greater transparency, we are sharing the base salary range for this position. The position is also eligible for equity. Final salary is based on a number of factors including location, travel, relevant prior experience, or particular skills and expertise.
Information regarding the culture at Pinterest and benefits available for this position can be found here.
US based applicants only$242,634-$499,541 USD
Our Commitment to Inclusion:
Pinterest is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member) or any other consideration made unlawful by applicable federal, state or local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you require a medical or religious accommodation during the job application process, please complete this form for support.
Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we're on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product.
Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other's unique experiences and embrace the flexibility to do your best work. Creating a career you love? It's Possible.
We're seeking a software engineer to help Pinterest build and lead the next generation of stream processing platform and infrastructure. You'll be working on some of the most exciting big data open source technologies (Flink, Kafka, RocksDB, and more), at the scale of tens of millions of messages per second with terabytes of data to help Pinners discover and do what they love.
What you'll do:
Lead the strategy and technical direction of Pinterest's Streaming platform
Improve and customize the internals of open source Flink to meet our challenges at scale and actively participate in open source community
Build and scale stream processing frameworks and infrastructure to process millions of messages per second with terabytes of state
Work with internal customers on critical business use cases that rely on low latency stream processing
Provide thought leadership to the entire company on how real-time data should be processed and stored more reliably, quickly and efficiently at scale
Contribute to the team's technical vision and long-term roadmap
What we're looking for:
8+years of industry experience with a proven track record of technical excellence
5+ years of experience of building and support large scalable big data infrastructure/platform
4+ years of experiences in contributing to open-source Flink or streaming technologies
Deep knowledge of big data technologies (e.g.Flink, Spark, Hadoop, Parquet/ORC, Flink)
Experience in leading cross-team engineering efforts
Proficiency in one or more programming languages (Java, Scala, Python)
Experiences in Kubernetes and AWS technologies
BS+ degree in a relevant field such as Computer Science OR equivalent experience
In-Office Requirement Statement:
We let the type of work you do guide the collaboration style. That means we're not always working in an office, but we continue to gather for key moments of collaboration and connection.
This role will need to be in the office for in-person collaboration 1-2 times/quarter and therefore can be situated anywhere in the country.
Relocation Statement:
This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.
#LI-HYBRID
#LI-AH2
At Pinterest we believe the workplace should be equitable, inclusive, and inspiring for every employee. In an effort to provide greater transparency, we are sharing the base salary range for this position. The position is also eligible for equity. Final salary is based on a number of factors including location, travel, relevant prior experience, or particular skills and expertise.
Information regarding the culture at Pinterest and benefits available for this position can be found here.
US based applicants only$177,185-$364,795 USD
Our Commitment to Inclusion:
Pinterest is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member) or any other consideration made unlawful by applicable federal, state or local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you require a medical or religious accommodation during the job application process, please complete this form for support.
$177.2k-364.8k yearly Auto-Apply 41d ago
Strategic Account Executive, Expand
Zuora 4.6
Remote job
At Zuora, we do Modern Business. We're helping people subscribe to new ways of doing business that are better for people, companies and ultimately the planet. It's an approach resulting from the shift to the Subscription Economy that puts customers first by building recurring relationships instead of one-time product sales and focuses on sustainable growth. Through our leading expertise and multi-product suite, we are transforming all industries and working with the world's most innovative companies to monetize new business models, nurture subscriber relationships and optimize their digital experiences.
The Team & Role
Zuora's leading, cloud-based software solution automates all order-to-revenue operations in real-time for any business. Companies in any industry can launch new businesses, shift products to subscription, implement new pay-as-you-go pricing and packaging models, gain new insights into subscriber behavior, and disrupt market segments to gain competitive advantage.
Our growth story is only just beginning and our Sales team is pivotal in sustaining our rapid growth across the globe. We are looking for a relationship focused, outcome-oriented Strategic Account Manager with an entrepreneurial spirit to help us take on this huge market opportunity.
As a Strategic Account Executive (Expand), you'll focus on targeted $100M - $1B+ accounts across the region helping to enable some of the most successful software, hardware, media, telecom and IoT companies sustain rapid growth and transform their entire business. You'll work closely with our existing customers as a trusted advisor, further pioneering business transformation, expanding Zuora's footprint and value. You will be the CEO aka “ZEO” of your franchise and career - owning, driving the strategy and leading the sales cycle with a cross-functional team including our award-winning customer service team. Be challenged and supported as a salesperson to grow as you'll be surrounded by some of the brightest and most visionary people both in and outside of Zuora.
What you'll do
Complete Zuora's in depth onboarding and sales training to b ecome an expert in Zuora's messaging, products and services and unique sales approach
Develop your own account, territory, and opportunity plans to manage the complete and complex sales cycles to drive maximum value and adoption of Zuora's complete multi-product portfolio
Cultivate and leverage partner & alliance relationships to support customer & territory expansion.
Identify and secure expansion / cross-sell opportunities within your assigned book of business
E xceed your quarterly and annual sales quota; identify opportunities and proactive pipeline creation that will fuel the ongoing growth of your business
Meet & E xceed Annual renewal targets
Lead/leverage an account team of Solution Engineers, Business Development Representatives, Revenue Advisors, Marketing, Product, and Customer Success Architects to develop and manage sales pipeline and enhance customer relationships and value realized.
Accurately forecast profitable and predictable territory performance through adherence of our sales process
Advocate your customers' implementations and maintain customer satisfaction by ensuring timely resolution any customer service related issues
Ability to travel when required
Your experience
10+ years of solution sales experience managing complex SaaS sales-cycles with demonstrated ownership of territory and account management
Track record of consistent over-achievement of quotas + revenue goals.
Proven ability to effectively identify, sell to C-level executives, and leverage existing network
Passion for building long lasting customer relationships and working cross-functionally within a diverse team to deliver outstanding results
Ability to develop account plans to go wider and sell into additional LOBs / units within customer hierarchy
Ability to align technology solutions to complex, multi-stakeholder business problems and utilize strategic thinking skills to solve customer problems
Technologically adept and business acumen focused with outstanding communication both written and oral, negotiation and presentation skills
Ability to work individually and on a collaborative team in a fast paced and continuously evolving environment
Strong computer skills including the G-Suite, Microsoft Office (Word, PowerPoint, Excel) and Salesforce
Bachelor's degree (sales training methodologies is a plus)
#ZEOLife at Zuora
As an industry pioneer, our work is constantly evolving and challenging us in new ways that require us to think differently, iterate often and learn constantly-it's exciting. Our people, whom we refer to as “ZEOs" are empowered to take on a mindset of ownership and make a bigger impact here. Our teams collaborate deeply, exchange different ideas openly and together we're making what's next possible for our customers, community and the world.
As part of our commitment to building an inclusive, high-performance culture where ZEOs feel inspired, connected and valued, we support ZEOs with:
Competitive compensation, corporate bonus program and performance rewards, and retirement programs
Medical, dental and vision insurance
Generous, flexible unlmited time off
Paid holidays, “wellness” days and company wide end of year holiday break
6 months fully paid parental leave
401K match
Learning & Development stipend
Opportunities to volunteer and give back, including charitable donation match
Free resources and support for your mental wellbeing
Specific benefits offerings may vary by country and can be viewed in more detail during your interview process.
Location & Work Arrangements
Organizations and teams at Zuora are empowered to design efficient and flexible ways of working, being intentional about scheduling, communication, and collaboration strategies that help us achieve our best results. In our dynamic, globally distributed company, this means balancing flexibility and responsibility - flexibility to live our lives to the fullest, and responsibility to each other, to our customers, and to our shareholders. For most roles, we offer the flexibility to work both remotely and at Zuora offices.
Our Commitment to an Inclusive Workplace
Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all.
Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)zuora.com.
The pay range details represent the annualized salary range for the posted position and a variable component. While we share a comprehensive range, a candidate's final base salary will fall within these guidelines and will be determined based on multiple factors including but not limited to: qualifications of the candidate, job related knowledge, prior related experience, specific and unique skills, the location of the role, internal equity and internal budget. Base pay is only one element of Zuora's Total Rewards Package. Additional elements may also include bonus/variable compensation, equity and comprehensive benefits, more details found here.
Total Compensation (OTE)$175,000-$350,000 USD
$103k-159k yearly est. Auto-Apply 60d+ ago
Care Advisor - Remote
Sharecare 4.4
Sharecare job in Mesa, AZ or remote
Sharecare is the leading digital health company that helps people - no matter where they are in their health journey - unify and manage all their health in one place. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. Driven by our philosophy that we are all together better, at Sharecare, we are committed to supporting each individual through the lens of their personal health and making high-quality care more accessible and affordable for everyone. To learn more, visit ******************
Job Summary:
CareLinx is looking for a Care Advisor to assist with CareLinx's Payer Operations line of business. CareLinx is a healthcare technology platform that connects families with non-medical, in-home caregivers, and Care Advisors provide support and guidance to families during the caregiver search, interview, and hire process. Once a caregiver match is made, the Care Advisor will follow closely to ensure satisfaction and assist if the member's needs change. This support includes searching for viable caregiver candidates, setting up interviews, helping with the completion of the hiring process, and caregiver retention. You will be a liaison, maintaining relationships with caregivers and providing ongoing support to ensure that members have an exceptional experience while working with their caregivers.
As a Care Advisor, you are the expert for members and families about all things CareLinx-related. You need to love interacting with people and be committed to providing stellar customer service and empathetic guidance for members during their in-home care journey. You should also be a team player and be willing to learn about CareLinx's health plan partners. If you think there's alignment with the description above, CareLinx may be the place for you.
Location: This role is remote, except for candidates located in the Mesa, AZ area. Those based near our Mesa office will be required to work on-site five days per week.
Job Type: Full-Time, Hourly
Essential Job Functions:
Assume responsibility for guiding members on the caregiver search journey through relationship building and exceptional communication in a call center environment.
Provide ongoing support after the caregiver hire to maintain the relationship with the family and caregiver and ensure overall satisfaction
Document accurate and complete notes of all family and caregiver interactions in CareLinx's EHR system
Work collaboratively and professionally with other team members and teams within CareLinx
Exhibit excellent verbal and written communication skills via phone, email, and text
Specific Skills/ Attributes:
Effective time management skills and high attention to detail
Excellent verbal and written communication skills
Superior organization and multitasking capabilities
Goal-driven, problem solver
Professional, confident, outgoing demeanor
Experience working with Microsoft Office Suite
Ability to maintain strict confidentiality, and exercise good judgment
Care Advisors are expected to meet performance goals set forth per CareLinx guidelines
Additional job duties may be assigned on an as-needed basis
Qualifications:
High school diploma or equivalent, required
Military experience is a plus but not required
Some college-level coursework, preferred
At least one year of experience in a productivity based customer service role, or call center environment or a minimum of 2 years experience in a customer service environment.
Previous healthcare experience preferred
Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law.
Zippia gives an in-depth look into the details of Sharecare, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Sharecare. The employee data is based on information from people who have self-reported their past or current employments at Sharecare. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by Sharecare. The data presented on this page does not represent the view of Sharecare and its employees or that of Zippia.
Sharecare may also be known as or be related to Sharecare, Sharecare Inc, Sharecare Inc. and Sharecare, Inc.