Shift Leader jobs at Shari's Cafe and Pies - 6410 jobs

A leading hospitality brand in San Francisco is seeking an experienced sales professional to manage sales activities within the association and leisure markets. The ideal candidate will have a minimum of two years' experience in hotel sales, excellent English communication skills, and the flexibility to work night and weekend shifts. In this role, you will drive sales strategies, develop client relationships, and produce performance reports. The hourly pay range for this position is $45.00 to $55.00, plus eligibility for bonus pay. #J-18808-Ljbffr

A prominent hotel in Newport Beach, California is seeking a Sales Manager to lead initiatives in selling guest rooms and services. This full-time managerial role requires providing exceptional service while managing accounts and conducting site inspections. Candidates should have at least four years of hotel sales experience and strong communication skills. The role offers a competitive yearly salary in US dollars and the opportunity to work in a dynamic environment. #J-18808-Ljbffr

A prominent hospitality management firm in San Francisco is seeking a Safety and Security Officer. This role involves ensuring the safety of both guests and employees, patrolling hotel premises, and responding to emergencies. Candidates must have a high school diploma, excellent communication skills, and the ability to handle physical challenges. The position requires a balance of attentiveness and service orientation to create a welcoming environment while effectively managing security aspects. #J-18808-Ljbffr

As a Shift Lead, you will contribute to the success of Sprinkles by assisting the management team with bakery operations to create and maintain the Sprinkles Experience for our guests and associates. You will be a leader to your peers, and a role model of the Sprinkles culture. If you enjoy leadership, this is the sweet spot to learn all things operations within Sprinkles! Perks of Working with Sprinkles: Benefit options include Heath, Dental, Vision, Life, and 401K Daily Pay option available to associates Sprinkles Associate Card to sprinkle the joy to your family, friends, and community Opportunity to do good - Sprinkles partners with several charities and community organizations Family Friendly Hours Paid parental leave & paid time off Chance to be a part of special memories that happen daily in our bakery Development and growth opportunities Responsibilities: Retain and demonstrate proper policies and procedures delivered by trainers and managers with enthusiasm. Manage guest experiences, including answering emails, or collecting details on recent experiences as shared via phone, email, or online. Deliver exceptional guest service within the standards of management and Sprinkles policies - Be a brand ambassador. Manage shift expectations and contribute to the Sprinkles culture and experience. Serve as a product expert by making recommendations as guests are ordering. Practice proper credit card cash handling procedures with a smile. Adhere to all safety and sanitation guidelines to maintain a clean and safe work environment behind the counter and in the dining area where applicable. Assist with all cleaning duties as stated on opening/closing and weekly checklists. Report to work as scheduled and fulfill requirements for duration of shift. Box, package, or plate cupcakes and other bakery goods as needed. Requirements: A passion and love of the Sprinkles product, brand, and experience. A minimum of 1 year of experience in a shift management position or management position in a restaurant or within hospitality. Ability to work a varying schedule including some weekends and holidays. Ability to communicate verbally while understanding and following written and verbal instructions from management. Can work well under pressure while maintaining a consistent pace throughout your shift. Ability to be on your feet for hours at a time. Can lift at least 50 pounds which can include carrying cupcake trays, cupcake batter/frosting, and bags of boxed purchases. Must be able to move around the front of the bakery while bending down for bags and reaching up for cupcake trays. *Sprinkles is an Equal Opportunity Employer

As a Shift Lead, you will contribute to the success of Sprinkles by assisting the management team with bakery operations to create and maintain the Sprinkles Experience for our guests and associates. You will be a leader to your peers, and a role model of the Sprinkles culture. If you enjoy leadership, this is the sweet spot to learn all things operations within Sprinkles! Perks of Working with Sprinkles: Benefit options include Heath, Dental, Vision, Life, and 401K Daily Pay option available to associates Sprinkles Associate Card to sprinkle the joy to your family, friends, and community Opportunity to do good - Sprinkles partners with several charities and community organizations Family Friendly Hours Paid parental leave & paid time off Chance to be a part of special memories that happen daily in our bakery Development and growth opportunities Responsibilities: Retain and demonstrate proper policies and procedures delivered by trainers and managers with enthusiasm. Manage guest experiences, including answering emails, or collecting details on recent experiences as shared via phone, email, or online. Deliver exceptional guest service within the standards of management and Sprinkles policies - Be a brand ambassador. Manage shift expectations and contribute to the Sprinkles culture and experience . Serve as a product expert by making recommendations as guests are ordering. Practice proper credit card cash handling procedures with a smile. Adhere to all safety and sanitation guidelines to maintain a clean and safe work environment behind the counter and in the dining area where applicable. Assist with all cleaning duties as stated on opening/closing and weekly checklists. Report to work as scheduled and fulfill requirements for duration of shift. Box, package, or plate cupcakes and other bakery goods as needed. Requirements: A passion and love of the Sprinkles product, brand, and experience. A minimum of 1 year of experience in a shift management position or management position in a restaurant or within hospitality. Ability to work a varying schedule including some weekends and holidays. Ability to communicate verbally while understanding and following written and verbal instructions from management. Can work well under pressure while maintaining a consistent pace throughout your shift. Ability to be on your feet for hours at a time. Can lift at least 50 pounds which can include carrying cupcake trays, cupcake batter/frosting, and bags of boxed purchases. Must be able to move around the front of the bakery while bending down for bags and reaching up for cupcake trays. *Sprinkles is an Equal Opportunity Employer

Job Description As a Shift Lead, you will contribute to the success of Sprinkles by assisting the management team with bakery operations to create and maintain the Sprinkles Experience for our guests and associates. You will be a leader to your peers, and a role model of the Sprinkles culture. If you enjoy leadership, this is the sweet spot to learn all things operations within Sprinkles! Perks of Working with Sprinkles: Benefit options include Heath, Dental, Vision, Life, and 401K Daily Pay option available to associates Sprinkles Associate Card to sprinkle the joy to your family, friends, and community Opportunity to do good - Sprinkles partners with several charities and community organizations Family Friendly Hours Paid parental leave & paid time off Chance to be a part of special memories that happen daily in our bakery Development and growth opportunities Responsibilities: Retain and demonstrate proper policies and procedures delivered by trainers and managers with enthusiasm. Manage guest experiences, including answering emails, or collecting details on recent experiences as shared via phone, email, or online. Deliver exceptional guest service within the standards of management and Sprinkles policies - Be a brand ambassador. Manage shift expectations and contribute to the Sprinkles culture and experience . Serve as a product expert by making recommendations as guests are ordering. Practice proper credit card cash handling procedures with a smile. Adhere to all safety and sanitation guidelines to maintain a clean and safe work environment behind the counter and in the dining area where applicable. Assist with all cleaning duties as stated on opening/closing and weekly checklists. Report to work as scheduled and fulfill requirements for duration of shift. Box, package, or plate cupcakes and other bakery goods as needed. Requirements: A passion and love of the Sprinkles product, brand, and experience. A minimum of 1 year of experience in a shift management position or management position in a restaurant or within hospitality. Ability to work a varying schedule including some weekends and holidays. Ability to communicate verbally while understanding and following written and verbal instructions from management. Can work well under pressure while maintaining a consistent pace throughout your shift. Ability to be on your feet for hours at a time. Can lift at least 50 pounds which can include carrying cupcake trays, cupcake batter/frosting, and bags of boxed purchases. Must be able to move around the front of the bakery while bending down for bags and reaching up for cupcake trays. *Sprinkles is an Equal Opportunity Employer

Job Description As a Shift Lead, you will contribute to the success of Sprinkles by assisting the management team with bakery operations to create and maintain the Sprinkles Experience for our guests and associates. You will be a leader to your peers, and a role model of the Sprinkles culture. If you enjoy leadership, this is the sweet spot to learn all things operations within Sprinkles! Perks of Working with Sprinkles: Hourly Pay + Tips* Benefit options include Heath, Dental, Vision, Life, and 401K Daily Pay option available to associates Sprinkles Associate Card to sprinkle the joy to your family, friends, and community Opportunity to do good - Sprinkles partners with several charities and community organizations Family Friendly Hours Paid parental leave & paid time off Chance to be a part of special memories that happen daily in our bakery Development and growth opportunities Responsibilities: Retain and demonstrate proper policies and procedures delivered by trainers and managers with enthusiasm. Manage guest experiences, including answering emails, or collecting details on recent experiences as shared via phone, email, or online. Deliver exceptional guest service within the standards of management and Sprinkles policies - Be a brand ambassador. Manage shift expectations and contribute to the Sprinkles culture and experience . Serve as a product expert by making recommendations as guests are ordering. Practice proper credit card cash handling procedures with a smile. Adhere to all safety and sanitation guidelines to maintain a clean and safe work environment behind the counter and in the dining area where applicable. Assist with all cleaning duties as stated on opening/closing and weekly checklists. Report to work as scheduled and fulfill requirements for duration of shift. Box, package, or plate cupcakes and other bakery goods as needed. Requirements: A passion and love of the Sprinkles product, brand, and experience. A minimum of 1 year of experience in a shift management position or management position in a restaurant or within hospitality. Ability to work a varying schedule including some weekends and holidays. Ability to communicate verbally while understanding and following written and verbal instructions from management. Can work well under pressure while maintaining a consistent pace throughout your shift. Ability to be on your feet for hours at a time. Can lift at least 50 pounds which can include carrying cupcake trays, cupcake batter/frosting, and bags of boxed purchases. Must be able to move around the front of the bakery while bending down for bags and reaching up for cupcake trays. *Tips are not guaranteed. *Sprinkles is an Equal Opportunity Employer

As a Shift Lead, you will contribute to the success of Sprinkles by assisting the management team with bakery operations to create and maintain the Sprinkles Experience for our guests and associates. You will be a leader to your peers, and a role model of the Sprinkles culture. If you enjoy leadership, this is the sweet spot to learn all things operations within Sprinkles! Perks of Working with Sprinkles: Hourly Pay + Tips* Benefit options include Heath, Dental, Vision, Life, and 401K Daily Pay option available to associates Sprinkles Associate Card to sprinkle the joy to your family, friends, and community Opportunity to do good - Sprinkles partners with several charities and community organizations Family Friendly Hours Paid parental leave & paid time off Chance to be a part of special memories that happen daily in our bakery Development and growth opportunities Responsibilities: Retain and demonstrate proper policies and procedures delivered by trainers and managers with enthusiasm. Manage guest experiences, including answering emails, or collecting details on recent experiences as shared via phone, email, or online. Deliver exceptional guest service within the standards of management and Sprinkles policies - Be a brand ambassador. Manage shift expectations and contribute to the Sprinkles culture and experience . Serve as a product expert by making recommendations as guests are ordering. Practice proper credit card cash handling procedures with a smile. Adhere to all safety and sanitation guidelines to maintain a clean and safe work environment behind the counter and in the dining area where applicable. Assist with all cleaning duties as stated on opening/closing and weekly checklists. Report to work as scheduled and fulfill requirements for duration of shift. Box, package, or plate cupcakes and other bakery goods as needed. Requirements: A passion and love of the Sprinkles product, brand, and experience. A minimum of 1 year of experience in a shift management position or management position in a restaurant or within hospitality. Ability to work a varying schedule including some weekends and holidays. Ability to communicate verbally while understanding and following written and verbal instructions from management. Can work well under pressure while maintaining a consistent pace throughout your shift. Ability to be on your feet for hours at a time. Can lift at least 50 pounds which can include carrying cupcake trays, cupcake batter/frosting, and bags of boxed purchases. Must be able to move around the front of the bakery while bending down for bags and reaching up for cupcake trays. *Tips are not guaranteed. *Sprinkles is an Equal Opportunity Employer

The Shift Leaders coordinates activities of team members in the preparation of menu items to ensure and efficient and profitable operation. Ensures that guests are satisfied with their dining experience. We are looking for candidates that are interested into growing into an Assistant Manager position. ESSENTIAL DUTIES AND RESPONSIBILITIES Capable of leading and directing others Follows service standards and sequence of service as outlined in the figure 8 You can and will be assigned to other and/ or multiple departments, besides your primary job code From time to time you may be directed to work on special projects or assist with other work necessary or important to the operations of the Company. Sizzler may alter or change your job duties, reassign or transfer job responsibilities or assign you additional responsibilities in other positions CORE COMPETENCY REQUIREMENTS “Here to Help Mentality”: Will assist different departments and team mates, other than primary job code, as needed. Guest Service: Manages difficult or emotional guest situations; Responds promptly to guest needs; Responds to requests for service and assistance; Identify and resolve problems in a timely manner. Communication: Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Able to read and interpret written information. Team Work: Balances team and individual responsibilities; Welcomes feedback; Contributes to building a positive team spirit; Supports everyone's efforts to succeed. Planning and Organization: Able to prioritize and plan work activities. Use time efficiently. Diversity & Ethics: Promotes a harassment-free environment; Treats everyone with respect; Works ethically and with integrity; Upholds organizational values. Organizational Support: Follows policies and procedures; Completes administrative tasks correctly and on time. Professionalism: Reacts well under pressure; Accepts responsibility for own actions; Complies with Grooming & Appearance requirements. Quality and Quantity of Work: Demonstrates accuracy and thoroughness; applies feedback to improve performance; meets productivity standards and strives to improve productivity; completes work in a timely manner; monitors own work to ensure quality. Safety & Security: Observes safety and security procedures; reports potentially unsafe conditions; Maintains a safe work environment; Uses equipment, materials and chemicals properly. Adaptability: Adapts to changes in the work environment; able to deal with frequent change, delays or unexpected events. Attendance/Punctuality: Is consistent at work and on time; ensures work responsibility are covered when absent; attends all restaurant meetings. Dependability: Follows instructions; responds to management directions; takes responsibility for own actions. Food Safety and Sanitation: Will be certified in accordance with local jurisdiction requirements QUALIFICATIONS Education and/or Experience Team members must have 1 year of Sizzler experience or 1 year of leadership experience. Has successfully completed the Shift Leader training program. Has successfully completed ServSafe training. Certified in all areas of the restaurant Language / Mathematical Skills Ability to read and interpret financial and written information. Ability to add, subtract, multiply, divide and dispense change correctly Ability to speak and understand English both written and verbally. Reasoning Ability Ability to apply common sense understanding to carry out detailed written and oral instructions PHYSICAL DEMANDS While performing the duties of this job the employee is regularly required to stand, use hands, talk and hear. The employee is occasionally required to stoop, kneel or crouch. The employee must frequently be able to lift, pull and push up to 50 pounds. WORK ENVIRONMENT While performing the duties of this job the employee is regularly exposed to machinery with moving mechanical parts, sharp objects and open flames. The employee can sometimes be exposed to wet, humid, cold or hot conditions. The noise level is the work environment is usually moderate Performs miscellaneous job-related duties as assigned

Job Description Hiring for the Sprinkles LA Commissary. Shift Leaders at Sprinkles support the management team in overseeing bakery operations. Your focus is to create and uphold Sprinkles experience for our Guests, while mentoring the team and fostering a positive culture for the bakery Associates. If you have a passion for spreading joy and inspiring others, this role offers the opportunity to step into the sweet spot of leadership. Start as a Shift Leader and grow with our brand. Perks of Working with Sprinkles: Flexible Schedules Positive workplace culture DailyPay- flexible pay options Referral Bonus Program - earn extra money while working with friends Free Cupcakes Closed on Thanksgiving & Christmas Various development and growth opportunities with defined career path Make a positive impact - Sprinkles partners with several charities and community organizations Access full-time benefit options including Heath, Dental, Vision, Life, and 401K What you will do: Act as a company advocate and embody the Sprinkles culture, serving as the Manager on Duty (MOD) in the absence of a manager. Demonstrate proficiency in adhering to company policies and procedures, and train with guidelines from managers. Host pre-shift meetings, manage shift expectations, and keep management informed of any issues, projects, improvements, changes, and contributions to Sprinkles experience. Lead by example and contribute to growing and improving the team by motivating Associates to work with attention to detail and at a fast pace during work. Delegate appropriate duties to Associates for bakery preparation for opening, order fulfillment, health inspection readiness, smooth shift operations, and closing duties to prepare for the next day. Adhere to safety, sanitation, and uniform guidelines to uphold a clean and safe work environment. Deliver exceptional Guest service by managing experiences and serving as a product expert, actively contributing to sales growth, monitoring Associate interactions, and responding to special requests, compliments, complaints, and issues. Provide real-time feedback to the team, offering praise and coaching opportunities. Ensure bakery environment and equipment are in good working order, reporting issues, and following up with resolutions. Conduct cupcake counts, communicate expectations to BOH Associates, and monitor efficiencies using timers, worksheets, and continuous follow-up. Validate that all products meet Sprinkles quality standards for flavor, consistency, size, and appearance, and are properly stored and rotated. Collaborate with trainers and management to ensure proper and timely training, including follow-up with new trainees. Crosstrain and fulfill responsibilities of a baker, froster, production, or FOH Associate. Attend manager meetings twice a month; respond to emails with proper etiquette. Accept and prepare deliveries. Assist managers with additional tasks, such as daily Manager checklist, inventory, and record-keeping, as requested. Attend scheduled shifts, meeting all position requirements for the duration of the shift. Knowledge + Skills: Genuine passion for the Sprinkles products, brand, and overall experience. Minimum of 1 year of experience in a management position for a restaurant or within the hospitality industry. Flexible to work a varying schedule, including some nights, weekends, and holidays. Demonstrate ability to work efficiently under pressure, manage timers, and maintain a steady work pace. Effective verbal communication skills and can comprehend and follow written and verbal instructions. Physically able to be on your feet for extended periods of time, able to bend down for product, and capable of lifting a minimum of 50 pounds, including cupcake trays, cupcake batter, frosting, and bags of boxes purchases. About Us: Since 2005, Sprinkles has been committed to quality and innovation through on-demand Cupcake ATMs, seasonal cupcake flavors, and expanding our footprint with bakeries coast to coast. From our delicious cupcakes to our inclusive atmosphere, we strive to create moments of joy for our customers and our associates. Join our team for an exciting journey, where your contribution will be celebrated. Follow us on Instagram @sprinklescupcakes. *Sprinkles uses E-Verify to confirm U.S. Employment eligibility. We are an equal opportunity employer.

Hiring for the Sprinkles LA Commissary. Shift Leaders at Sprinkles support the management team in overseeing bakery operations. Your focus is to create and uphold Sprinkles experience for our Guests, while mentoring the team and fostering a positive culture for the bakery Associates. If you have a passion for spreading joy and inspiring others, this role offers the opportunity to step into the sweet spot of leadership. Start as a Shift Leader and grow with our brand. Perks of Working with Sprinkles: Flexible Schedules Positive workplace culture DailyPay- flexible pay options Referral Bonus Program - earn extra money while working with friends Free Cupcakes Closed on Thanksgiving & Christmas Various development and growth opportunities with defined career path Make a positive impact - Sprinkles partners with several charities and community organizations Access full-time benefit options including Heath, Dental, Vision, Life, and 401K What you will do: Act as a company advocate and embody the Sprinkles culture, serving as the Manager on Duty (MOD) in the absence of a manager. Demonstrate proficiency in adhering to company policies and procedures, and train with guidelines from managers. Host pre-shift meetings, manage shift expectations, and keep management informed of any issues, projects, improvements, changes, and contributions to Sprinkles experience. Lead by example and contribute to growing and improving the team by motivating Associates to work with attention to detail and at a fast pace during work. Delegate appropriate duties to Associates for bakery preparation for opening, order fulfillment, health inspection readiness, smooth shift operations, and closing duties to prepare for the next day. Adhere to safety, sanitation, and uniform guidelines to uphold a clean and safe work environment. Deliver exceptional Guest service by managing experiences and serving as a product expert, actively contributing to sales growth, monitoring Associate interactions, and responding to special requests, compliments, complaints, and issues. Provide real-time feedback to the team, offering praise and coaching opportunities. Ensure bakery environment and equipment are in good working order, reporting issues, and following up with resolutions. Conduct cupcake counts, communicate expectations to BOH Associates, and monitor efficiencies using timers, worksheets, and continuous follow-up. Validate that all products meet Sprinkles quality standards for flavor, consistency, size, and appearance, and are properly stored and rotated. Collaborate with trainers and management to ensure proper and timely training, including follow-up with new trainees. Crosstrain and fulfill responsibilities of a baker, froster, production, or FOH Associate. Attend manager meetings twice a month; respond to emails with proper etiquette. Accept and prepare deliveries. Assist managers with additional tasks, such as daily Manager checklist, inventory, and record-keeping, as requested. Attend scheduled shifts, meeting all position requirements for the duration of the shift. Knowledge + Skills: Genuine passion for the Sprinkles products, brand, and overall experience. Minimum of 1 year of experience in a management position for a restaurant or within the hospitality industry. Flexible to work a varying schedule, including some nights, weekends, and holidays. Demonstrate ability to work efficiently under pressure, manage timers, and maintain a steady work pace. Effective verbal communication skills and can comprehend and follow written and verbal instructions. Physically able to be on your feet for extended periods of time, able to bend down for product, and capable of lifting a minimum of 50 pounds, including cupcake trays, cupcake batter, frosting, and bags of boxes purchases. About Us: Since 2005, Sprinkles has been committed to quality and innovation through on-demand Cupcake ATMs, seasonal cupcake flavors, and expanding our footprint with bakeries coast to coast. From our delicious cupcakes to our inclusive atmosphere, we strive to create moments of joy for our customers and our associates. Join our team for an exciting journey, where your contribution will be celebrated. Follow us on Instagram @sprinklescupcakes. *Sprinkles uses E-Verify to confirm U.S. Employment eligibility. We are an equal opportunity employer.

Sprinkles - The Grove (189 The Grove Drive, Los Angeles, CA 90036) As a Shift Lead, you will contribute to the success of Sprinkles by assisting the management team with bakery operations to create and maintain the Sprinkles Experience for our guests and associates. You will be a leader to your peers, and a role model of the Sprinkles culture. If you enjoy leadership, this is the sweet spot to learn all things operations within Sprinkles! Perks of Working with Sprinkles: Hourly Pay + Tips* Benefit options including Heath, Dental, Vision, Life, and 401K Daily Pay option available to associates Sprinkles Associate Card to sprinkle the joy to your family, friends, and community Opportunity to do good - Sprinkles partners with several charities and community organizations Family Friendly Hours Paid time off Chance to be a part of special memories that happen daily in our bakery Development and growth opportunities Responsibilities: Retain and demonstrate proper policies and procedures delivered by trainers and managers with enthusiasm. Manage guest experiences, including answering emails, or collecting details on recent experiences as shared via phone, email, or online. Deliver exceptional guest service within the standards of management and Sprinkles policies - Be a brand ambassador. Manage shift expectations and contribute to the Sprinkles culture and experience . Serve as a product expert by making recommendations as guests are ordering. Practice proper credit card cash handling procedures with a smile. Adhere to all safety and sanitation guidelines to maintain a clean and safe work environment behind the counter and in the dining area where applicable. Assist with all cleaning duties as stated on opening/closing and weekly checklists. Report to work as scheduled and fulfill requirements for duration of shift. Box, package, or plate cupcakes and other bakery goods as needed. Requirements: A passion and love of the Sprinkles product, brand, and experience. A minimum of 1 year of experience in a shift management position or management position in a restaurant or within hospitality. Ability to work a varying schedule including some weekends and holidays. Ability to communicate verbally while understanding and following written and verbal instructions from management. Can work well under pressure while maintaining a consistent pace throughout your shift. Ability to be on your feet for hours at a time. Can lift at least 50 pounds which can include carrying cupcake trays, cupcake batter/frosting, and bags of boxed purchases. Must be able to move around the front of the bakery while bending down for bags and reaching up for cupcake trays. *Tips are not guaranteed. *Sprinkles is an equal opportunity employer

Our Burlingame location is coming soon! We are looking for hardworking and reliable individuals to join our team! As a Shift Lead, you will contribute to the success of Sprinkles by assisting the management team with bakery operations to create and maintain the Sprinkles Experience for our guests and associates. You will be a leader to your peers, and a role model of the Sprinkles culture. If you enjoy leadership, this is the sweet spot to learn all things operations within Sprinkles! Perks of Working with Sprinkles: · Benefit options including Heath, Dental, Vision, Life, and 401K · Daily Pay option available to associates · Sprinkles Associate Card to sprinkle the joy to your family, friends, and community · Opportunity to do good - Sprinkles partners with several charities and community organizations · Chance to be a part of special memories that happen daily in our bakery · Development and growth opportunities Responsibilities: · Act as a company advocate and embody the Sprinkles Culture. You are part of the Management team and the Manager on Duty (MOD) when there is no Manager present. · Lead by example and motivate your staff to work with detail and keep a consistent pace through their shifts. · Retain and demonstrate proper policies and procedures delivered by trainers and managers with enthusiasm. · Host Pre-shift meetings with the team, manage shift expectations, and contribute to the Sprinkles culture and experience. · Demonstrate teamwork skills as you rely on and assist fellow coworkers. · Read and respond to emails in a timely manner using proper email etiquette. · Delegate appropriate duties to your Associates to help the bakery be prepared for opening, fulfilling all orders on time, a health inspection at any time, running a smooth shift throughout the day, and closing / preparing the bakery for the next day. · Delegate breaks to Associates · Adhere to and hold team accountable to all safety and sanitation guidelines to maintain a clean and safe work environment. · Ensure bakery environment and all equipment is in good working order; report any issues to management, follow up on resolutions, and communicate to the team. · Assist with and delegate all cleaning duties as needed and on checklists. · Deliver exceptional guest service within the standards of management and Sprinkles policies - Be a brand ambassador and a role model to your team. · Manage guest experiences to ensure they meet the Sprinkles hospitality standards, including monitoring Associate interactions and providing coaching and feedback in the moment, answering emails, or collecting details on recent experiences as shared via phone or email. · Respond to Guests' special requests, compliments, complaints, or issues by facing them head on, in person, with concern and enthusiasm. Use your judgement to resolve all issues in the moment, if possible, or bring it to the attention of GM/Manager. · Constantly provide feedback to the team with both praise and coaching on opportunities in the moment. · Conduct cupcake counts and communicate the appropriate quantities, priorities, and expectations to your kitchen staff regarding baking and frosting enough cupcakes throughout the day. · Monitor efficiencies using timers, worksheets, and continuous follow up. · Complete the Manager checklists daily. · Serve as a product expert to Guests and Team. · Validate that every food item is made correctly and meets the Sprinkles Standards for flavor, consistency, size, and appearance, and is stored properly with correct rotation. · Communicate closely with other management team members on any issues, projects, improvements, changes, etc. · Call extra Associates in or send Associates home early based on schedule and workload for the day, being mindful of labor goals. · Able to fulfill all the responsibilities of a baker, froster, production, or FOH Associate to assist throughout the shift where needed. · Assist managers with further tasks as requested, such as conducting inventory and record keeping · Attend manager meetings twice a month. · Work closely with Management on staffing and scheduling. · Ensure team reports to work on time, in uniform, and with a positive attitude and clear communication. · Work together with Trainers and Management to ensure all training is occurring properly and on time, including training follow up with new trainees. · Accept and prepare deliveries. · Manage production, bake & frost counts, and waste · Use proper credit card, and cash handling procedures including counting money, cash drops, deposits, and any other monetary duties where applicable. · Report to work as scheduled and fulfill requirements for duration of shift. Requirements: · A passion and love of the Sprinkles product, brand, and experience. · A minimum of 1 year of experience in a shift management position or management position in a restaurant or within hospitality. · Ability to work a varying schedule including some weekends and holidays. · Ability to communicate in writing and verbally while understanding and following written and verbal instructions from management. · Can work well under pressure while maintaining a consistent pace throughout your shift. · Ability to be on your feet for hours at a time. · Can lift at least 50 pounds which can include carrying cupcake trays, cupcake batter/frosting, and bags of boxed purchases. *Sprinkles is a Equal Opportunity Employer

The Shift Leaders coordinates activities of team members in the preparation of menu items to ensure and efficient and profitable operation. Ensures that guests are satisfied with their dining experience. ESSENTIAL DUTIES AND RESPONSIBILITIES Capable of leading and directing others Follows service standards and sequence of service as outlined in the figure 8 You can and will be assigned to other and/ or multiple departments, besides your primary job code From time to time you may be directed to work on special projects or assist with other work necessary or important to the operations of the Company. Sizzler may alter or change your job duties, reassign or transfer job responsibilities or assign you additional responsibilities in other positions CORE COMPETENCY REQUIREMENTS “Here to Help Mentality”: Will assist different departments and team mates, other than primary job code, as needed. Guest Service: Manages difficult or emotional guest situations; Responds promptly to guest needs; Responds to requests for service and assistance; Identify and resolve problems in a timely manner. Communication: Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Able to read and interpret written information. Team Work: Balances team and individual responsibilities; Welcomes feedback; Contributes to building a positive team spirit; Supports everyone's efforts to succeed. Planning and Organization: Able to prioritize and plan work activities. Use time efficiently. Diversity & Ethics: Promotes a harassment-free environment; Treats everyone with respect; Works ethically and with integrity; Upholds organizational values. Organizational Support: Follows policies and procedures; Completes administrative tasks correctly and on time. Professionalism: Reacts well under pressure; Accepts responsibility for own actions; Complies with Grooming & Appearance requirements. Quality and Quantity of Work: Demonstrates accuracy and thoroughness; applies feedback to improve performance; meets productivity standards and strives to improve productivity; completes work in a timely manner; monitors own work to ensure quality. Safety & Security: Observes safety and security procedures; reports potentially unsafe conditions; Maintains a safe work environment; Uses equipment, materials and chemicals properly. Adaptability: Adapts to changes in the work environment; able to deal with frequent change, delays or unexpected events. Attendance/Punctuality: Is consistent at work and on time; ensures work responsibility are covered when absent; attends all restaurant meetings. Dependability: Follows instructions; responds to management directions; takes responsibility for own actions. Food Safety and Sanitation: Will be certified in accordance with local jurisdiction requirements QUALIFICATIONS Education and/or Experience Team members must have 1 year of Sizzler experience or 1 year of leadership experience. Has successfully completed the Shift Leader training program. Has successfully completed ServSafe training. Certified in all areas of the restaurant Language / Mathematical Skills Ability to read and interpret financial and written information. Ability to add, subtract, multiply, divide and dispense change correctly Ability to speak and understand English both written and verbally. Reasoning Ability Ability to apply common sense understanding to carry out detailed written and oral instructions PHYSICAL DEMANDS While performing the duties of this job the employee is regularly required to stand, use hands, talk and hear. The employee is occasionally required to stoop, kneel or crouch. The employee must frequently be able to lift, pull and push up to 50 pounds. WORK ENVIRONMENT While performing the duties of this job the employee is regularly exposed to machinery with moving mechanical parts, sharp objects and open flames. The employee can sometimes be exposed to wet, humid, cold or hot conditions. The noise level is the work environment is usually moderate Performs miscellaneous job-related duties as assigned

As a Shift Lead, you will contribute to the success of Sprinkles by assisting the management team with bakery operations to create and maintain the Sprinkles Experience for our guests and associates. You will be a leader to your peers, and a role model of the Sprinkles culture. If you enjoy leadership, this is the sweet spot to learn all things operations within Sprinkles! Perks of Working with Sprinkles: · Benefit options including Heath, Dental, Vision, Life, and 401K · Daily Pay option available to associates · Paid Time Off · Sprinkles Associate Card to sprinkle the joy to your family, friends, and community · Opportunity to do good - Sprinkles partners with several charities and community organizations · Chance to be a part of special memories that happen daily in our bakery · Development and growth opportunities Responsibilities: · Act as a company advocate and embody the Sprinkles Culture. You are part of the Management team and the Manager on Duty (MOD) when there is no Manager present. · Lead by example and motivate your staff to work with detail and keep a consistent pace through their shifts. · Retain and demonstrate proper policies and procedures delivered by trainers and managers with enthusiasm. · Host Pre-shift meetings with the team, manage shift expectations, and contribute to the Sprinkles culture and experience. · Demonstrate teamwork skills as you rely on and assist fellow coworkers. · Read and respond to emails in a timely manner using proper email etiquette. · Delegate appropriate duties to your Associates to help the bakery be prepared for opening, fulfilling all orders on time, a health inspection at any time, running a smooth shift throughout the day, and closing / preparing the bakery for the next day. · Delegate breaks to Associates · Adhere to and hold team accountable to all safety and sanitation guidelines to maintain a clean and safe work environment. · Ensure bakery environment and all equipment is in good working order; report any issues to management, follow up on resolutions, and communicate to the team. · Assist with and delegate all cleaning duties as needed and on checklists. · Deliver exceptional guest service within the standards of management and Sprinkles policies - Be a brand ambassador and a role model to your team. · Manage guest experiences to ensure they meet the Sprinkles hospitality standards, including monitoring Associate interactions and providing coaching and feedback in the moment, answering emails, or collecting details on recent experiences as shared via phone or email. · Respond to Guests' special requests, compliments, complaints, or issues by facing them head on, in person, with concern and enthusiasm. Use your judgement to resolve all issues in the moment, if possible, or bring it to the attention of GM/Manager. · Constantly provide feedback to the team with both praise and coaching on opportunities in the moment. · Conduct cupcake counts and communicate the appropriate quantities, priorities, and expectations to your kitchen staff regarding baking and frosting enough cupcakes throughout the day. · Monitor efficiencies using timers, worksheets, and continuous follow up. · Complete the Manager checklists daily. · Serve as a product expert to Guests and Team. · Validate that every food item is made correctly and meets the Sprinkles Standards for flavor, consistency, size, and appearance, and is stored properly with correct rotation. · Communicate closely with other management team members on any issues, projects, improvements, changes, etc. · Call extra Associates in or send Associates home early based on schedule and workload for the day, being mindful of labor goals. · Able to fulfill all the responsibilities of a baker, froster, production, or FOH Associate to assist throughout the shift where needed. · Assist managers with further tasks as requested, such as conducting inventory and record keeping · Attend manager meetings twice a month. · Work closely with Management on staffing and scheduling. · Ensure team reports to work on time, in uniform, and with a positive attitude and clear communication. · Work together with Trainers and Management to ensure all training is occurring properly and on time, including training follow up with new trainees. · Accept and prepare deliveries. · Manage production, bake & frost counts, and waste · Use proper credit card, and cash handling procedures including counting money, cash drops, deposits, and any other monetary duties where applicable. · Report to work as scheduled and fulfill requirements for duration of shift. Requirements: · A passion and love of the Sprinkles product, brand, and experience. · A minimum of 1 year of experience in a shift management position or management position in a restaurant or within hospitality. · Ability to work a varying schedule including some weekends and holidays. · Ability to communicate in writing and verbally while understanding and following written and verbal instructions from management. · Can work well under pressure while maintaining a consistent pace throughout your shift. · Ability to be on your feet for hours at a time. · Can lift at least 50 pounds which can include carrying cupcake trays, cupcake batter/frosting, and bags of boxed purchases. *Sprinkles is a Equal Opportunity Employer

As a morning Shift Lead, you will contribute to the success of Sprinkles by assisting the management team with bakery operations to create and maintain the Sprinkles Experience for our guests and associates. You will be a leader to your peers, and a role model of the Sprinkles culture. If you enjoy leadership, this is the sweet spot to learn all things operations within Sprinkles! Perks of Working with Sprinkles: Benefit options include Heath, Dental, Vision, Life, and 401K Daily Pay option available to associates Sprinkles Associate Card to sprinkle the joy to your family, friends, and community Opportunity to do good - Sprinkles partners with several charities and community organizations Family Friendly Hours Paid parental leave & paid time off Chance to be a part of special memories that happen daily in our bakery Development and growth opportunities Responsibilities: Retain and demonstrate proper policies and procedures delivered by trainers and managers with enthusiasm. Manage guest experiences, including answering emails, or collecting details on recent experiences as shared via phone, email, or online. Deliver exceptional guest service within the standards of management and Sprinkles policies - Be a brand ambassador. Manage shift expectations and contribute to the Sprinkles culture and experience . Serve as a product expert by making recommendations as guests are ordering. Practice proper credit card cash handling procedures with a smile. Adhere to all safety and sanitation guidelines to maintain a clean and safe work environment behind the counter and in the dining area where applicable. Assist with all cleaning duties as stated on opening/closing and weekly checklists. Report to work as scheduled and fulfill requirements for duration of shift. Box, package, or plate cupcakes and other bakery goods as needed. Requirements: A passion and love of the Sprinkles product, brand, and experience. A minimum of 1 year of experience in a shift management position or management position in a restaurant or within hospitality. Ability to work a varying schedule including some weekends and holidays. Ability to communicate verbally while understanding and following written and verbal instructions from management. Can work well under pressure while maintaining a consistent pace throughout your shift. Ability to be on your feet for hours at a time. Can lift at least 50 pounds which can include carrying cupcake trays, cupcake batter/frosting, and bags of boxed purchases. Must be able to move around the front of the bakery while bending down for bags and reaching up for cupcake trays. *Sprinkles is an Equal Opportunity Employer

As a Shift Lead, you will contribute to the success of Sprinkles by assisting the management team with bakery operations to create and maintain the Sprinkles Experience for our guests and associates. You will be a leader to your peers, and a role model of the Sprinkles culture. If you enjoy leadership, this is the sweet spot to learn all things operations within Sprinkles! Perks of Working with Sprinkles: Hourly Pay + Tips* Benefit options include Heath, Dental, Vision, Life, and 401K Daily Pay option available to associates Sprinkles Associate Card to sprinkle the joy to your family, friends, and community Opportunity to do good - Sprinkles partners with several charities and community organizations Family Friendly Hours Paid parental leave & paid time off Chance to be a part of special memories that happen daily in our bakery Development and growth opportunities Responsibilities: Retain and demonstrate proper policies and procedures delivered by trainers and managers with enthusiasm. Manage guest experiences, including answering emails, or collecting details on recent experiences as shared via phone, email, or online. Deliver exceptional guest service within the standards of management and Sprinkles policies - Be a brand ambassador. Manage shift expectations and contribute to the Sprinkles culture and experience . Serve as a product expert by making recommendations as guests are ordering. Practice proper credit card cash handling procedures with a smile. Adhere to all safety and sanitation guidelines to maintain a clean and safe work environment behind the counter and in the dining area where applicable. Assist with all cleaning duties as stated on opening/closing and weekly checklists. Report to work as scheduled and fulfill requirements for duration of shift. Box, package, or plate cupcakes and other bakery goods as needed. Requirements: A passion and love of the Sprinkles product, brand, and experience. A minimum of 1 year of experience in a shift management position or management position in a restaurant or within hospitality. Ability to work a varying schedule including some weekends and holidays. Ability to communicate verbally while understanding and following written and verbal instructions from management. Can work well under pressure while maintaining a consistent pace throughout your shift. Ability to be on your feet for hours at a time. Can lift at least 50 pounds which can include carrying cupcake trays, cupcake batter/frosting, and bags of boxed purchases. Must be able to move around the front of the bakery while bending down for bags and reaching up for cupcake trays. *Tips are not guaranteed. *Sprinkles is an Equal Opportunity Employer

Job Description As a Shift Lead, you will contribute to the success of Sprinkles by assisting the management team with bakery operations to create and maintain the Sprinkles Experience for our guests and associates. You will be a leader to your peers, and a role model of the Sprinkles culture. If you enjoy leadership, this is the sweet spot to learn all things operations within Sprinkles! Perks of Working with Sprinkles: Hourly Pay + Tips* Benefit options include Heath, Dental, Vision, Life, and 401K Daily Pay option available to associates Sprinkles Associate Card to sprinkle the joy to your family, friends, and community Opportunity to do good - Sprinkles partners with several charities and community organizations Family Friendly Hours Paid parental leave & paid time off Chance to be a part of special memories that happen daily in our bakery Development and growth opportunities Responsibilities: Retain and demonstrate proper policies and procedures delivered by trainers and managers with enthusiasm. Manage guest experiences, including answering emails, or collecting details on recent experiences as shared via phone, email, or online. Deliver exceptional guest service within the standards of management and Sprinkles policies - Be a brand ambassador. Manage shift expectations and contribute to the Sprinkles culture and experience . Serve as a product expert by making recommendations as guests are ordering. Practice proper credit card cash handling procedures with a smile. Adhere to all safety and sanitation guidelines to maintain a clean and safe work environment behind the counter and in the dining area where applicable. Assist with all cleaning duties as stated on opening/closing and weekly checklists. Report to work as scheduled and fulfill requirements for duration of shift. Box, package, or plate cupcakes and other bakery goods as needed. Requirements: A passion and love of the Sprinkles product, brand, and experience. A minimum of 1 year of experience in a shift management position or management position in a restaurant or within hospitality. Ability to work a varying schedule including some weekends and holidays. Ability to communicate verbally while understanding and following written and verbal instructions from management. Can work well under pressure while maintaining a consistent pace throughout your shift. Ability to be on your feet for hours at a time. Can lift at least 50 pounds which can include carrying cupcake trays, cupcake batter/frosting, and bags of boxed purchases. Must be able to move around the front of the bakery while bending down for bags and reaching up for cupcake trays. *Tips are not guaranteed. *Sprinkles is an Equal Opportunity Employer

Smiles Wanted! We are looking for experienced Shift Leaders to join our AMAZING team! The Shift Leader serves as the primary leadership during a shift alongside the GM. The role of Shift Leader is considered a key developmental position to future management opportunities. What we offer: * This position is tipped!* * Flexible Schedules * Sick pay (state requirements) * Employee Assistance Program 24/7* * 30% Team Member Off Shift Discount * FREE Shift Meal * Willing to Train! * Opportunities for advancement * Medical, Dental, Vision insurance plans* * Eligibility criteria applies We are looking for Shift Leaders who can: * Cover for Managers while they are on a meal break or off duty * Set up shift using the FOH and BOH logs, make station assignment and print prep sheets. * Supervise food production and guest service according to company standards. * Handle guest complaints on shift and make the General Manager aware of any concerns. * Check team member side work and deep cleaning assignments. * Oversee training that is scheduled on your shift. * Understand our application process and provide information to candidates who inquired about applying. * Report team member performance issues to your Store Manager. * Ensure that company policies as stated in handbook are upheld and incidents are properly reported on your shift. * Properly complete shift and daily accounting responsibilities. * Follow company Security and Banking Procedures and company Cash Handling Policies. * Other duties as assigned by your General Manager. While performing the duties of this position the employee is required to stand for 10 consecutive minutes at a time for 2-4 hours. Employee will walk for 5 consecutive minutes at a time for 2-6 hours. Employee will be able to sit approximately every 2 hours. Employee will continuously be performing hand and wrist work including grasping. Employee will frequently bend and twist. Employee will occasionally push and pull, do fine hand manipulation, reach above the shoulder and kneel or squat. The position seldom requires climb/stairs. Employee will continuously lift or carry 0-10 pounds; frequently lift or carry 11-15 pounds and rarely lift 16-20 pounds. We don't just make quality food, we also build quality teams. We are proud to be an Equal Opportunity Employer. All qualified applicants are considered for employment. We participate in E-Verify.