Strategic Account Manager - Shawgrass Landscape & Distribution
Account manager job at Shaw Industries
Job Title
Strategic Account Manager - Shawgrass Landscape & Distribution
As a distinguished member of the Shaw Industries collective, Shawgrass stands out as a key provider in the world of artificial turf. Aligned with the globally renowned Shaw Industries, headquartered in Dalton, Georgia, we take pride in being a standalone affiliate of Berkshire Hathaway Inc. Shaw Industries, a leading flooring provider for both residential and commercial markets, delivers excellence in carpet, hardwood, laminate, tile/stone flooring, and, of course, synthetic grass.
Shaw Industries is seeking a motivated and customer-focused individual to join our team as a Strategic Account Manager - Landscape & Distribution. This role will play a critical part in driving sales growth by supporting the success of Shaw-supplied turf programs across key strategic distribution partners. The Strategic Account Manager will focus on branch and regional execution, ensuring that partners are confident in selling turf programs, service commitments are met, and adoption grows in target regions. The ideal candidate will combine strong relationship-building skills, adaptability, and a sales-driven mindset to deliver measurable growth across the landscape vertical.
Key Responsibilities:
Branch & Regional Execution
Serve as the primary contact for strategic distribution branches and regional managers.
Build strong relationships with regional leaders to scale support across large branch networks.
Prioritize time on high-volume and high-potential branches while supporting underperforming regions to drive balanced growth.
Support rollout and maintenance of branded displays, signage, and marketing materials at the branch level.
Conduct branch training to ensure staff understand the turf program lineup, ordering process, and service expectations.
Navigate ambiguity in partner dynamics and proactively identify opportunities to improve execution and alignment.
Sales Support & Communication
Track branch-level sales performance to identify growth opportunities and gaps against plan.
Share best practices and success stories across regions to improve consistency in selling approaches.
Provide timely and accurate reporting and field insights to leadership to support strategy and planning.
Collaborate with internal sales and marketing teams to deliver tools and resources that strengthen program adoption.
Demonstrate learning agility by quickly understanding partner priorities and adapting strategies to achieve results.
Operational & Service Support
Act as the first point of escalation for branch-level service, routing, or fulfillment issues.
Partner with Operations, Customer Service, and RDCs to ensure orders meet Shaw's 5-day lead time and service standards.
Monitor regional demand trends and provide feedback to align fulfillment capacity with partner needs.
Maintain branch confidence in Shaw's ability to deliver accurate and reliable service.
Qualifications:
Bachelor's degree preferred.
Minimum of 3+ years of sales or account management experience, preferably in distribution, artificial turf, building materials, or landscape supply.
Proven ability to develop customer relationships and drive sales growth through regional or branch networks.
Strong organizational skills with the ability to manage priorities across a large geographic footprint.
Experience working cross-functionally with operations, logistics, and marketing teams.
Willingness to travel up to 40% as needed to support branches and regional partners.
Preferred to reside in Georgia or nearby areas, with proximity to Shaw facilities in Dalton and Calhoun, GA.
Competencies:
Build Trusting Relationships
Initiate Action
Adapt and Change
Coach & Support
Shaw benefits include:
Medical, dental, and vision insurance
Life insurance and disability coverage
Tuition reimbursement
Employee assistance program
Health savings account
Paid Time Off
Parental Leave
401K and Retirement Plans
Product discounts for employees
#LI-HB1
#ShawIND
#Shawgrass
Work Shift
8 Hr non-rotating shift, Hrs fall to in punch day, Observed Calendar, shift starts AMShaw Industries is an equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.
Auto-ApplyStrategic Account Manager - Shawgrass Landscape & Distribution
Account manager job at Shaw Industries
Job Title Strategic Account Manager - Shawgrass Landscape & Distribution As a distinguished member of the Shaw Industries collective, Shawgrass stands out as a key provider in the world of artificial turf. Aligned with the globally renowned Shaw Industries, headquartered in Dalton, Georgia, we take pride in being a standalone affiliate of Berkshire Hathaway Inc. Shaw Industries, a leading flooring provider for both residential (************************************************ and commercial (*********************************************** markets, delivers excellence in carpet, hardwood, laminate, tile/stone flooring, and, of course, synthetic grass.
Shaw Industries is seeking a motivated and customer-focused individual to join our team as a Strategic Account Manager - Landscape & Distribution. This role will play a critical part in driving sales growth by supporting the success of Shaw-supplied turf programs across key strategic distribution partners. The Strategic Account Manager will focus on branch and regional execution, ensuring that partners are confident in selling turf programs, service commitments are met, and adoption grows in target regions. The ideal candidate will combine strong relationship-building skills, adaptability, and a sales-driven mindset to deliver measurable growth across the landscape vertical.
Key Responsibilities:
Branch & Regional Execution
+ Serve as the primary contact for strategic distribution branches and regional managers.
+ Build strong relationships with regional leaders to scale support across large branch networks.
+ Prioritize time on high-volume and high-potential branches while supporting underperforming regions to drive balanced growth.
+ Support rollout and maintenance of branded displays, signage, and marketing materials at the branch level.
+ Conduct branch training to ensure staff understand the turf program lineup, ordering process, and service expectations.
+ Navigate ambiguity in partner dynamics and proactively identify opportunities to improve execution and alignment.
Sales Support & Communication
+ Track branch-level sales performance to identify growth opportunities and gaps against plan.
+ Share best practices and success stories across regions to improve consistency in selling approaches.
+ Provide timely and accurate reporting and field insights to leadership to support strategy and planning.
+ Collaborate with internal sales and marketing teams to deliver tools and resources that strengthen program adoption.
+ Demonstrate learning agility by quickly understanding partner priorities and adapting strategies to achieve results.
Operational & Service Support
+ Act as the first point of escalation for branch-level service, routing, or fulfillment issues.
+ Partner with Operations, Customer Service, and RDCs to ensure orders meet Shaw's 5-day lead time and service standards.
+ Monitor regional demand trends and provide feedback to align fulfillment capacity with partner needs .
+ Maintain branch confidence in Shaw's ability to deliver accurate and reliable service.
Qualifications:
+ Bachelor's degree preferred.
+ Minimum of 3+ years of sales or account management experience, preferably in distribution, artificial turf, building materials, or landscape supply.
+ Proven ability to develop customer relationships and drive sales growth through regional or branch networks.
+ Strong organizational skills with the ability to manage priorities across a large geographic footprint.
+ Experience working cross-functionally with operations, logistics, and marketing teams.
+ Willingness to travel up to 40% as needed to support branches and regional partners.
+ Preferred to reside in Georgia or nearby areas, with proximity to Shaw facilities in Dalton and Calhoun, GA.
Competencies:
+ Build Trusting Relationships
+ Initiate Action
+ Adapt and Change
+ Coach & Support
Shaw benefits include:
+ Medical, dental, and vision insurance
+ Life insurance and disability coverage
+ Tuition reimbursement
+ Employee assistance program
+ Health savings account
+ Paid Time Off
+ Parental Leave
+ 401K and Retirement Plans
+ Product discounts for employees
#LI-HB1
#ShawIND
#Shawgrass
Work Shift
8 Hr non-rotating shift, Hrs fall to in punch day, Observed Calendar, shift starts AM
Shaw Industries is an equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.
Senior Manager Business Development
Atlanta, GA jobs
Acuity Inc. (NYSE: AYI) is a market-leading industrial technology company. We use technology to solve problems in spaces, light and more things to come. Through our two business segments, Acuity Brands Lighting (ABL) and Acuity Intelligent Spaces (AIS), we design, manufacture, and bring to market products and services that make a valuable difference in people's lives.
We achieve growth through the development of innovative new products and services, including lighting, lighting controls, building management solutions, and an audio, video and control platform. We focus on customer outcomes and drive growth and productivity to increase market share and deliver superior returns. We look to aggressively deploy capital to grow the business and to enter attractive new verticals.
Acuity Inc. is based in Atlanta, Georgia, with operations across North America, Europe and Asia. The Company is powered by approximately 13,000 dedicated and talented associates. Visit us at ***************** .
Work location:
+ This position may be based anywhere in the United States and includes travel as part of the responsibilities.
**Job Summary**
Acuity Brands is seeking a dynamic and results-driven Sr. Business Development Manager to develop, grow, and manage relationships with distributor accounts. This individual will serve as a key point of contact, responsible for driving sales growth and increasing account engagement. The role includes managing and developing a small team providing mentorship, coaching, and guidance to ensure high-performing results and customer satisfaction. The ideal candidate is strategic, operationally capable, and excels at balancing high-touch account management with internal process execution.
**_This position may be based anywhere in the United States and includes travel as part of the responsibilities._**
**Key Tasks & Responsibilities (Essential Functions)**
+ **Account Management & Sales Growth:** Serve as the primary point of contact for distributoraccounts; conduct proactive outreach via phone, email, and in-person visits to build relationships, identify sales opportunities, develop growth plans, and execute promotions, programs, and product positioning strategies. 30%
+ **Sales Support & Operational Execution:** Oversee quoting, order entry, and post-sales facilitation including warranty resolution. Ensure customer expectations are met and that operational processes are executed efficiently. 25%
+ **Team Leadership & Development:** Manage and coach inside sales associate(s), providing clear direction, performance feedback, mentoring, and professional development support. Lead new hire onboarding and foster a culture of continuous improvement. 20%
+ **Collaboration & Cross-Functional Support:** Work closely with Marketing, Customer Experience, Product, Supply Chain, and Finance to leverage campaigns, collateral, promotions, and product launches. Ensure seamless customer experience. 10%
+ **Performance Management:** Maintain accurate activity tracking, reporting, and performance metrics in Salesforce. Provide regular updates on account status, sales opportunities, and team performance. 10%
+ **Customer Training:** Train customers on tools and products to make them more productive. 5%
**Skills and Minimum Experience Required**
+ 5+ years of sales, account management, or channel development experience, preferably in a distribution or manufacturing environment
+ Demonstrated leadership or team management experience with a proven ability to coach and develop talent
+ Exceptional project management and organizational skills; ability to manage multiple priorities and drive results
+ Strong influencing, relationship-building, and presentation skills
+ Proven track record of meeting or exceeding sales targets
+ Experience using CRM systems and digital customer platforms
+ Ability to lead through change and drive adoption of new tools
+ Bachelor's degree in Business, Marketing, Sales, or related field required
**Physical Requirements**
Ability to travel up to 30% for customer visits, training, and events
**The range for this position is $104,200.00 to $187,500.00. Placement within this range may vary, depending on the applicant's experience and geographic location. Acuity offers generous benefits including health care, dental coverage, vision plans, 401K benefits, and commissions/incentive compensation depending on the role. For a list of our benefits, click** **here** **.**
We value diversity and are an equal opportunity employer. All qualified applicants will be considered for employment without regards to race, color, age, gender, sexual orientation, gender identity and expression, ethnicity or national origin, disability, pregnancy, religion, covered veteran status, protected genetic information, or any other characteristic protected by law.
Please click here (**************************** and here (************************************************************************************************** for more information.
Accommodation for Applicants with Disabilities: As an equal opportunity employer, Acuity Inc. is committed to providing reasonable accommodations in its application process for qualified individuals with disabilities and disabled veterans. If you have difficulty using our online system due to a disability and need an accommodation, you may contact us at **************. Please clearly indicate what type of accommodation you are requesting and for what requisition.
Any unsolicited resumes sent to Acuity Inc. from a third party, such as an Agency recruiter, including unsolicited resumes sent to an Acuity Inc. mailing address, fax machine or email address, directly to Acuity Inc. employees, or to Acuity Inc. resume database will be considered Acuity Inc. property. Acuity Inc. will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.
Acuity Inc. will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor, but does not have the appropriate approvals to be engaged on a search.
E-Verify Participation Poster (********************************************************************************************
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Senior Manager Business Development
Atlanta, GA jobs
Acuity Inc. (NYSE: AYI) is a market-leading industrial technology company. We use technology to solve problems in spaces, light and more things to come. Through our two business segments, Acuity Brands Lighting (ABL) and Acuity Intelligent Spaces (AIS), we design, manufacture, and bring to market products and services that make a valuable difference in people's lives.
We achieve growth through the development of innovative new products and services, including lighting, lighting controls, building management solutions, and an audio, video and control platform. We focus on customer outcomes and drive growth and productivity to increase market share and deliver superior returns. We look to aggressively deploy capital to grow the business and to enter attractive new verticals.
Acuity Inc. is based in Atlanta, Georgia, with operations across North America, Europe and Asia. The Company is powered by approximately 13,000 dedicated and talented associates. Visit us at ******************
Work location:
* This position may be based anywhere in the United States and includes travel as part of the responsibilities.
Job Summary
Acuity Brands is seeking a dynamic and results-driven Sr. Business Development Manager to develop, grow, and manage relationships with distributor accounts. This individual will serve as a key point of contact, responsible for driving sales growth and increasing account engagement. The role includes managing and developing a small team providing mentorship, coaching, and guidance to ensure high-performing results and customer satisfaction. The ideal candidate is strategic, operationally capable, and excels at balancing high-touch account management with internal process execution.
This position may be based anywhere in the United States and includes travel as part of the responsibilities.
Key Tasks & Responsibilities (Essential Functions)
* Account Management & Sales Growth: Serve as the primary point of contact for distributor
accounts; conduct proactive outreach via phone, email, and in-person visits to build relationships, identify sales opportunities, develop growth plans, and execute promotions, programs, and product positioning strategies. 30%
* Sales Support & Operational Execution: Oversee quoting, order entry, and post-sales facilitation including warranty resolution. Ensure customer expectations are met and that operational processes are executed efficiently. 25%
* Team Leadership & Development: Manage and coach inside sales associate(s), providing clear direction, performance feedback, mentoring, and professional development support. Lead new hire onboarding and foster a culture of continuous improvement. 20%
* Collaboration & Cross-Functional Support: Work closely with Marketing, Customer Experience, Product, Supply Chain, and Finance to leverage campaigns, collateral, promotions, and product launches. Ensure seamless customer experience. 10%
* Performance Management: Maintain accurate activity tracking, reporting, and performance metrics in Salesforce. Provide regular updates on account status, sales opportunities, and team performance. 10%
* Customer Training: Train customers on tools and products to make them more productive. 5%
Skills and Minimum Experience Required
* 5+ years of sales, account management, or channel development experience, preferably in a distribution or manufacturing environment
* Demonstrated leadership or team management experience with a proven ability to coach and develop talent
* Exceptional project management and organizational skills; ability to manage multiple priorities and drive results
* Strong influencing, relationship-building, and presentation skills
* Proven track record of meeting or exceeding sales targets
* Experience using CRM systems and digital customer platforms
* Ability to lead through change and drive adoption of new tools
* Bachelor's degree in Business, Marketing, Sales, or related field required
Physical Requirements
Ability to travel up to 30% for customer visits, training, and events
The range for this position is $104,200.00 to $187,500.00. Placement within this range may vary, depending on the applicant's experience and geographic location. Acuity offers generous benefits including health care, dental coverage, vision plans, 401K benefits, and commissions/incentive compensation depending on the role. For a list of our benefits, click here.
We value diversity and are an equal opportunity employer. All qualified applicants will be considered for employment without regards to race, color, age, gender, sexual orientation, gender identity and expression, ethnicity or national origin, disability, pregnancy, religion, covered veteran status, protected genetic information, or any other characteristic protected by law.
Please click here and here for more information.
Accommodation for Applicants with Disabilities: As an equal opportunity employer, Acuity Inc. is committed to providing reasonable accommodations in its application process for qualified individuals with disabilities and disabled veterans. If you have difficulty using our online system due to a disability and need an accommodation, you may contact us at **************. Please clearly indicate what type of accommodation you are requesting and for what requisition.
Any unsolicited resumes sent to Acuity Inc. from a third party, such as an Agency recruiter, including unsolicited resumes sent to an Acuity Inc. mailing address, fax machine or email address, directly to Acuity Inc. employees, or to Acuity Inc. resume database will be considered Acuity Inc. property. Acuity Inc. will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.
Acuity Inc. will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor, but does not have the appropriate approvals to be engaged on a search.
E-Verify Participation Poster
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Nearest Major Market: Atlanta
Job Segment: Supply Chain Manager, Supply Chain, Business Development, Machinist, Operations, Sales, Manufacturing
Inside Sales Account Manager
Atlanta, GA jobs
Acuity Inc. (NYSE: AYI) is a market-leading industrial technology company. We use technology to solve problems in spaces, light and more things to come. Through our two business segments, Acuity Brands Lighting (ABL) and Acuity Intelligent Spaces (AIS), we design, manufacture, and bring to market products and services that make a valuable difference in people's lives.
We achieve growth through the development of innovative new products and services, including lighting, lighting controls, building management solutions, and an audio, video and control platform. We focus on customer outcomes and drive growth and productivity to increase market share and deliver superior returns. We look to aggressively deploy capital to grow the business and to enter attractive new verticals.
Acuity Inc. is based in Atlanta, Georgia, with operations across North America, Europe and Asia. The Company is powered by approximately 13,000 dedicated and talented associates. Visit us at ******************
Work location:
* This position may be based anywhere in the United States and includes travel as part of the responsibilities.
Job Summary
Provide sales opportunities by calling on various buying influences in defined territory. Buying influences are any company, organization, group and/or person who can influence the purchase of our Products and Services. Meet sales and quote goals set by management. Partner and provide inside sales support functions for Direct Outside sales team and agencies for customers encompassing projects and quotes. Suggests alternative products and services as necessary based on knowledge of product and applications. Collaborate with matrix partners in order to meet the needs of the customer. Proactively maintains ongoing relationships with key customers in coordination with Direct Outside sales staff on a regular basis. Understands and utilizes BSF (Better, Stronger, Faster) tools and practices on a daily basis to improve key performance indicators. Continually seeks opportunities to increase revenue.
Key Tasks & Responsibilities (Essential Functions)
Sales Activities (45%):
* Increase revenue by meeting sales goals set by Management for assigned territory; this will be achieved by making outbound sales calls and/or by using guidelines and policies in order to negotiate and make informed decisions regarding products, service and pricing. Salesforce, CRM tool, will drive the follow up and management of territory accounts and pipeline sales. This includes agents, distributors, contractors and end user customers
* Drive process improvements using RCCM's (Route cause and counter measure) and Daily Management
* Initiate Request for Information (RFI) and the Request for Proposal (RFP) activities in coordination with the Direct Outside sales team and agencies
* Communicate with all project players including electrical/general contractors, distributors, agents/account managers/sales reps, and/or specifiers
* Participate in regularly scheduled meetings with internal/external customers
* Obtain basic understanding and review of business documents
* Maintain customer required documentation within Agile and Salesforce
* Collaborate with Product Marketing, Engineering (SWAT) and Services on customer needs
* Collaborate take-offs with Direct Outside Sales and addendums
* Understanding of customer requirements from formal or informal Requests for Quotes to build ABL material list, counts and customer quotes
* Conduct on-site visits occasionally with Direct Outside Sales team at key targeted customers
* Be a positive and respected representative of the company in organizations and activities which involve industry leaders. This means actively participating in groups which educated and support the growth of specified products and services
* Follow up on specified projects in coordination with the Direct Outside sales team within Salesforce to maximize sales opportunities to increase revenue- Drive process improvements using RCCM's (Route cause and counter measure) and Daily Management
* Initiate and help synchronize campaign details and collateral (special sales promos)
* Provide special reporting and coordinate medium/high level special projects to inside sales management, Direct Outside sales team, Vertical Sales Directors, and/or agent
Quoting / Pricing Process (45%)
* Create and negotiate quote pricing for customer in order to close business and increase revenue.
* This will be a collaborative process with the Direct Outside sales team, AQD and the Product team
* Create I Modify Acuity specification sheets to include in submittal packages
* Coordinate with DAS and understand simple lighting application design
* Create and facilitate Bills of Material
* Submit medium/high quotes when acting as the agent/sales rep
* Provide frontline technical support
* Enter Request for Deviations (RFD) when acting as the agent/sales rep for gaining approval from engineering and product market groups on custom products/options
* Enter and facilitate the Request for Warranty Deviations (RFWD) with legal, finance and product solutions
* Enter and facilitate the Request for Assistance (RFA) with Design Layout and Controls team for verification of lighting levels and lighting controls Bills of Material
* Quotes customer samples & accommodations
Lean Initiatives (5%)
* Use Acuity Business System (ABS) Tools for daily task management
* Use Lean principles to identify and eliminate waste to improve team's productivity
Training/Mentor (5%)
* Mentor new team members on team strategy, Acuity partners, team processes and software
* Train all team members on new or enhanced strategies, policies, processes or software
Skills and Minimum Experience Required
* Associate's degree or Technical Degree or equivalent 3 to 5 years Commerical lighting/Electrical distributor/General Contractor industry experience
* Excellent communication and organizational skills
* Computer skills - proficiency with Microsoft Office tools and technical amplitude to learn new software tools
* Technical amplitude to continuously learn and use lighting systems product and services knowledge
* Ability to work both independently and as a team player who can contribute to an inclusive environment
* Analytical and problem-solving skills - able to identify critical situations and use good judgment to respond in a timely manner
* Consults appropriate stakeholders before making critical decisions
* Customer-focus and assertiveness in driving actions required to create a superior service experience for the customer.
Physical Requirements
* Sedentary Work
Travel Requirements
* 0-25%
The range for this position is $66,500.00 to $119,700.00. Placement within this range may vary, depending on the applicant's experience and geographic location. Acuity offers generous benefits including health care, dental coverage, vision plans, 401K benefits, and commissions/incentive compensation depending on the role. For a list of our benefits, click here.
We value diversity and are an equal opportunity employer. All qualified applicants will be considered for employment without regards to race, color, age, gender, sexual orientation, gender identity and expression, ethnicity or national origin, disability, pregnancy, religion, covered veteran status, protected genetic information, or any other characteristic protected by law.
Please click here and here for more information.
Accommodation for Applicants with Disabilities: As an equal opportunity employer, Acuity Inc. is committed to providing reasonable accommodations in its application process for qualified individuals with disabilities and disabled veterans. If you have difficulty using our online system due to a disability and need an accommodation, you may contact us at **************, select option 4. Please clearly indicate what type of accommodation you are requesting and for what requisition.
Any unsolicited resumes sent to Acuity Inc. from a third party, such as an Agency recruiter, including unsolicited resumes sent to an Acuity Inc. mailing address, fax machine or email address, directly to Acuity Inc. employees, or to Acuity Inc. resume database will be considered Acuity Inc. property. Acuity Inc. will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.
Acuity Inc. will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor, but does not have the appropriate approvals to be engaged on a search.
E-Verify Participation Poster
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Nearest Major Market: Atlanta
Job Segment: Pre-Sales, RFP, Account Manager, Marketing Manager, Sales, Marketing
Direct Account Manager
Atlanta, GA jobs
Acuity Inc. (NYSE: AYI) is a market-leading industrial technology company. We use technology to solve problems in spaces, light and more things to come. Through our two business segments, Acuity Brands Lighting (ABL) and Acuity Intelligent Spaces (AIS), we design, manufacture, and bring to market products and services that make a valuable difference in people's lives.
We achieve growth through the development of innovative new products and services, including lighting, lighting controls, building management solutions, and an audio, video and control platform. We focus on customer outcomes and drive growth and productivity to increase market share and deliver superior returns. We look to aggressively deploy capital to grow the business and to enter attractive new verticals.
Acuity Inc. is based in Atlanta, Georgia, with operations across North America, Europe and Asia. The Company is powered by approximately 13,000 dedicated and talented associates. Visit us at ***************** .
Work location:
+ This position may be based anywhere in the United States and includes travel as part of the responsibilities.
**Job Summary & Location**
Acuity is hiring a highly motivated and experienced Direct Account Manager to join our team, focusing on our National Accounts. The ideal candidate is a strategic thinker who will take full ownership of the management and success of our most essential accounts, encompassing all CX responsibilities and the coordination of holistic project teams. The central focus of the role is to serve as a champion for these crucial customers, ensuring an exceptional experience throughout their relationship with Acuity. The Direct Account Manager will be the central point of communication, seamlessly coordinating between external stakeholders and internal teams-such as Sales, Order Support, and Post-Sales. The ideal candidate will have a knack for building and maintaining strong relationships, resolving complex issues, and identifying new growth opportunities. They also contribute to continuous process improvements and ensure the highest customer satisfaction levels, both internally and externally. As the Direct Account Manager, you will work directly with the sales team in strategic planning meetings, including in-person presentations that may focus on plans and issue resolution, promoting continued growth and support. Your role will also involve addressing and resolving issues swiftly and effectively, and leveraging your strategic problem-solving skills. You will play a key role in developing opportunities within accounts while optimizing all processes for efficiency and effectiveness. This position requires a proactive "inspect what you expect" mentality to ensure all account management processes meet and exceed expectations.
**Primary Responsibilities Include**
+ **Support Sales Team** : Work closely with the sales team, participating in planning meetings, in-person presentations, and opportunity development. These meetings should focus on account management and customer satisfaction, educating the customer, and setting program expectations. It'll be important to proactively identify potential issues and implement solutions to prevent and resolve problems quickly.
+ **Account Ownership** : Take full responsibility for the management and success of assigned national accounts, ensuring customer satisfaction and business growth, including being the primary point of contact while serving as the main communication link between internal teams (Sales, Project Management Support, Post-Sales, Order Support) and external customers. You develop and maintain strong, long-lasting relationships with key internal and external stakeholders. Additionally, it will be critical that you hold all involved teams accountable for their contributions to account success, ensuring seamless collaboration and execution.
+ **Continuous Process Improvement** : Foster an environment of efficiency and productivity around account activities by consistently advocating for ongoing process improvement, including initiating AOP events addressing the needs of the account and the National Account organization, and maintaining a collaborative culture among all stakeholders. Account Planning: Assist in strategic account planning and execution, ensuring that all internal resources are aligned for program success, while striving to exceed customer expectations.
+ Other duties may be required.
**Required Qualifications**
+ **Naturally empathetic** . The ability to step into someone else's shoes and walk a few miles can make all the difference between someone successful in this position and someone who struggles. You can also produce the best solutions by truly understanding the customer's pain.
+ **Customer Advocacy** . Customer Support leaders must be strong, natural advocates. Your entire job is to fight to improve the customer experience, which can sometimes be more difficult than it sounds.
+ **Process-driven.** We must serve our customers beyond their expectations and have sustainable, repeatable, efficient, and continuously improving processes. The details matter.
+ **Curious** . There is always room for improvement. Be curious, learn, engage, and drive impact.
+ **KPI driven** . Everything in this function is measurable. You will find ways to measure how well we serve customers with metrics like the Customer Effort Score, Customer Satisfaction Score, and transactional Net Promoter Score for customer service interactions.
+ **Hungry** . A deep desire to learn our business and the processes associated. You will seek to be an expert and the authority on anything that could impact the customer experience at any point, and how we can resolve it.
+ **Business acumen** . Elevated level of business acumen, organizational skills, and interpersonal abilities. Analytical. Data-driven decision maker.
+ **Pace** . An ability to multitask and work effectively in a dynamic, fast-paced environment
+ **Leadership** . An ability to lead and drive (directly and indirectly) to achieve results collaboratively. You know that influence is greater than authority.
+ Available to travel (domestic and international) 0 - 25%.
**Preferred Qualifications**
+ A bachelor's degree or equivalent work experience or certifications.
+ Strong organizational and multitasking abilities.
+ Background in sales operations and post-sales support.
+ Proven experience in account management, sales, or a related field.
+ Strong interpersonal and relationship-building skills.
+ Excellent strategic problem-solving abilities.
+ Outstanding communication and presentation skills.
+ Focus on continuous improvement and process optimization.
+ Ability to work collaboratively with cross-functional teams.
**The range for this position is $66,500.00 to $119,700.00. Placement within this range may vary, depending on the applicant's experience and geographic location. Acuity offers generous benefits including health care, dental coverage, vision plans, 401K benefits, and commissions/incentive compensation depending on the role. For a list of our benefits, click** **here** **.**
We value diversity and are an equal opportunity employer. All qualified applicants will be considered for employment without regards to race, color, age, gender, sexual orientation, gender identity and expression, ethnicity or national origin, disability, pregnancy, religion, covered veteran status, protected genetic information, or any other characteristic protected by law.
Please click here (**************************** and here (************************************************************************************************** for more information.
Accommodation for Applicants with Disabilities: As an equal opportunity employer, Acuity Inc. is committed to providing reasonable accommodations in its application process for qualified individuals with disabilities and disabled veterans. If you have difficulty using our online system due to a disability and need an accommodation, you may contact us at **************, select option 4. Please clearly indicate what type of accommodation you are requesting and for what requisition.
Any unsolicited resumes sent to Acuity Inc. from a third party, such as an Agency recruiter, including unsolicited resumes sent to an Acuity Inc. mailing address, fax machine or email address, directly to Acuity Inc. employees, or to Acuity Inc. resume database will be considered Acuity Inc. property. Acuity Inc. will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.
Acuity Inc. will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor, but does not have the appropriate approvals to be engaged on a search.
E-Verify Participation Poster (********************************************************************************************
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Direct Account Manager
Atlanta, GA jobs
Acuity Inc. (NYSE: AYI) is a market-leading industrial technology company. We use technology to solve problems in spaces, light and more things to come. Through our two business segments, Acuity Brands Lighting (ABL) and Acuity Intelligent Spaces (AIS), we design, manufacture, and bring to market products and services that make a valuable difference in people's lives.
We achieve growth through the development of innovative new products and services, including lighting, lighting controls, building management solutions, and an audio, video and control platform. We focus on customer outcomes and drive growth and productivity to increase market share and deliver superior returns. We look to aggressively deploy capital to grow the business and to enter attractive new verticals.
Acuity Inc. is based in Atlanta, Georgia, with operations across North America, Europe and Asia. The Company is powered by approximately 13,000 dedicated and talented associates. Visit us at ******************
Work location:
* This position may be based anywhere in the United States and includes travel as part of the responsibilities.
Job Summary & Location
Acuity is hiring a highly motivated and experienced Direct Account Manager to join our team, focusing on our National Accounts. The ideal candidate is a strategic thinker who will take full ownership of the management and success of our most essential accounts, encompassing all CX responsibilities and the coordination of holistic project teams. The central focus of the role is to serve as a champion for these crucial customers, ensuring an exceptional experience throughout their relationship with Acuity. The Direct Account Manager will be the central point of communication, seamlessly coordinating between external stakeholders and internal teams-such as Sales, Order Support, and Post-Sales. The ideal candidate will have a knack for building and maintaining strong relationships, resolving complex issues, and identifying new growth opportunities. They also contribute to continuous process improvements and ensure the highest customer satisfaction levels, both internally and externally. As the Direct Account Manager, you will work directly with the sales team in strategic planning meetings, including in-person presentations that may focus on plans and issue resolution, promoting continued growth and support. Your role will also involve addressing and resolving issues swiftly and effectively, and leveraging your strategic problem-solving skills. You will play a key role in developing opportunities within accounts while optimizing all processes for efficiency and effectiveness. This position requires a proactive "inspect what you expect" mentality to ensure all account management processes meet and exceed expectations.
Primary Responsibilities Include
* Support Sales Team: Work closely with the sales team, participating in planning meetings, in-person presentations, and opportunity development. These meetings should focus on account management and customer satisfaction, educating the customer, and setting program expectations. It'll be important to proactively identify potential issues and implement solutions to prevent and resolve problems quickly.
* Account Ownership: Take full responsibility for the management and success of assigned national accounts, ensuring customer satisfaction and business growth, including being the primary point of contact while serving as the main communication link between internal teams (Sales, Project Management Support, Post-Sales, Order Support) and external customers. You develop and maintain strong, long-lasting relationships with key internal and external stakeholders. Additionally, it will be critical that you hold all involved teams accountable for their contributions to account success, ensuring seamless collaboration and execution.
* Continuous Process Improvement: Foster an environment of efficiency and productivity around account activities by consistently advocating for ongoing process improvement, including initiating AOP events addressing the needs of the account and the National Account organization, and maintaining a collaborative culture among all stakeholders.
Account Planning: Assist in strategic account planning and execution, ensuring that all internal resources are aligned for program success, while striving to exceed customer expectations.
* Other duties may be required.
Required Qualifications
* Naturally empathetic. The ability to step into someone else's shoes and walk a few miles can make all the difference between someone successful in this position and someone who struggles. You can also produce the best solutions by truly understanding the customer's pain.
* Customer Advocacy. Customer Support leaders must be strong, natural advocates. Your entire job is to fight to improve the customer experience, which can sometimes be more difficult than it sounds.
* Process-driven. We must serve our customers beyond their expectations and have sustainable, repeatable, efficient, and continuously improving processes. The details matter.
* Curious. There is always room for improvement. Be curious, learn, engage, and drive impact.
* KPI driven. Everything in this function is measurable. You will find ways to measure how well we serve customers with metrics like the Customer Effort Score, Customer Satisfaction Score, and transactional Net Promoter Score for customer service interactions.
* Hungry. A deep desire to learn our business and the processes associated. You will seek to be an expert and the authority on anything that could impact the customer experience at any point, and how we can resolve it.
* Business acumen. Elevated level of business acumen, organizational skills, and interpersonal abilities.
Analytical. Data-driven decision maker.
* Pace. An ability to multitask and work effectively in a dynamic, fast-paced environment
* Leadership. An ability to lead and drive (directly and indirectly) to achieve results collaboratively. You know that influence is greater than authority.
* Available to travel (domestic and international) 0 - 25%.
Preferred Qualifications
* A bachelor's degree or equivalent work experience or certifications.
* Strong organizational and multitasking abilities.
* Background in sales operations and post-sales support.
* Proven experience in account management, sales, or a related field.
* Strong interpersonal and relationship-building skills.
* Excellent strategic problem-solving abilities.
* Outstanding communication and presentation skills.
* Focus on continuous improvement and process optimization.
* Ability to work collaboratively with cross-functional teams.
The range for this position is $66,500.00 to $119,700.00. Placement within this range may vary, depending on the applicant's experience and geographic location. Acuity offers generous benefits including health care, dental coverage, vision plans, 401K benefits, and commissions/incentive compensation depending on the role. For a list of our benefits, click here.
We value diversity and are an equal opportunity employer. All qualified applicants will be considered for employment without regards to race, color, age, gender, sexual orientation, gender identity and expression, ethnicity or national origin, disability, pregnancy, religion, covered veteran status, protected genetic information, or any other characteristic protected by law.
Please click here and here for more information.
Accommodation for Applicants with Disabilities: As an equal opportunity employer, Acuity Inc. is committed to providing reasonable accommodations in its application process for qualified individuals with disabilities and disabled veterans. If you have difficulty using our online system due to a disability and need an accommodation, you may contact us at **************, select option 4. Please clearly indicate what type of accommodation you are requesting and for what requisition.
Any unsolicited resumes sent to Acuity Inc. from a third party, such as an Agency recruiter, including unsolicited resumes sent to an Acuity Inc. mailing address, fax machine or email address, directly to Acuity Inc. employees, or to Acuity Inc. resume database will be considered Acuity Inc. property. Acuity Inc. will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.
Acuity Inc. will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor, but does not have the appropriate approvals to be engaged on a search.
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Nearest Major Market: Atlanta
Job Segment: Account Manager, Machinist, Business Process, Manager, Sales, Manufacturing, Management
Territory Sales Manager - Lighting & Controls - St. Louis Region (MO)
Atlanta, GA jobs
Acuity Inc. (NYSE: AYI) is a market-leading industrial technology company. We use technology to solve problems in spaces, light and more things to come. Through our two business segments, Acuity Brands Lighting (ABL) and Acuity Intelligent Spaces (AIS), we design, manufacture, and bring to market products and services that make a valuable difference in people's lives.
We achieve growth through the development of innovative new products and services, including lighting, lighting controls, building management solutions, and an audio, video and control platform. We focus on customer outcomes and drive growth and productivity to increase market share and deliver superior returns. We look to aggressively deploy capital to grow the business and to enter attractive new verticals.
Acuity Inc. is based in Atlanta, Georgia, with operations across North America, Europe and Asia. The Company is powered by approximately 13,000 dedicated and talented associates. Visit us at ******************
Job Summary
Acuity Brands, Inc. (NYSE: AYI) is a market-leading industrial technology company. We use technology to solve problems in spaces and light. Through our two business segments, Acuity Brands Lighting and Lighting Controls ("ABL") and the Intelligent Spaces Group ("ISG"), we design, manufacture, and bring to market products and services that make the world more brilliant, productive, and connected. We achieve growth through the development of innovative new products and services, including lighting, lighting controls, building management systems, and location-aware applications.
Job Summary
The Sales Representative will drive preference through sales of our products to our strong customer base. In addition, this person will be responsible for developing and nurturing customer relationships that drive sales in the assigned St. Louis Territory; as well as partner in the support of projects which involve multiple territories.
Key Tasks & Responsibilities (Essential Functions)
* Provide sales opportunities by calling on various buying influences in our defined territory. Buying influences are any company, organization, group and/or person who can influence the purchase of our Products and Services. Meet sales goals and quotas set by sales management.
* Build and cultivate relationships with various buying influences which will support the value proposition. This effort should be done to maximize sales opportunities and profitability for our Products and Services.
* Utilize toolsets provided by the company as well as external sources of information to search out and find potential sales opportunities for our Products and Services. Provide support to develop pricing for the sales of our Products and Services.
* Interact with other Holophane Sales Representatives throughout our organization to support sales of the Products and Services in opportunities involving multiple territories and National Accounts and Focused Account personnel.
* Utilize ABS tools to increase sales rep effectiveness and improve sales results
* Provide post-sales support which may involve resolution of product deficiencies and/or delivery of material by third party partners.
* Be a positive and respected representative of the company in organizations and activities which involve industry leaders. This means participating actively in groups which educate and support the growth of Specified Products and Services.
* Candidate must be able to utilize basic Microsoft Office software: Word, Excel, PowerPoint, and other technical programs to analyze business data and report effectively within a matrix organization. Candidate must be able to effectively communicate and work collaboratively in a matrix organization.
* Ability to carry product samples ranging in size and weight up to 40lbs.
Skills and Minimum Experience Required
Experience (minimum experience required)
* Bachelor's degree or equivalent with 5 to 7 years of relevant experience is required.
* Basic understanding of the lighting and/or controls business is preferred.
* Overnight travel required. Percentage of travel based upon geographic needs.
Travel Requirements
* Overnight travel 10-30%
* Daily out of office activity engage with customers in a variety of environments both indoors and outdoors.
Compensation & Benefits:
* Competitive base salary with an uncapped commission program, paid out monthly.
* Comprehensive benefits package including medical, dental, vision, and 401(k).
* Mileage reimbursement and expense coverage for travel within the territory.
#LI-EK1
The range for this position is $66,500.00 to $119,700.00. Placement within this range may vary, depending on the applicant's experience and geographic location. Acuity offers generous benefits including health care, dental coverage, vision plans, 401K benefits, and commissions/incentive compensation depending on the role. For a list of our benefits, click here.
We value diversity and are an equal opportunity employer. All qualified applicants will be considered for employment without regards to race, color, age, gender, sexual orientation, gender identity and expression, ethnicity or national origin, disability, pregnancy, religion, covered veteran status, protected genetic information, or any other characteristic protected by law.
Please click here and here for more information.
Accommodation for Applicants with Disabilities: As an equal opportunity employer, Acuity Inc. is committed to providing reasonable accommodations in its application process for qualified individuals with disabilities and disabled veterans. If you have difficulty using our online system due to a disability and need an accommodation, you may contact us at **************. Please clearly indicate what type of accommodation you are requesting and for what requisition.
Any unsolicited resumes sent to Acuity Inc. from a third party, such as an Agency recruiter, including unsolicited resumes sent to an Acuity Inc. mailing address, fax machine or email address, directly to Acuity Inc. employees, or to Acuity Inc. resume database will be considered Acuity Inc. property. Acuity Inc. will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.
Acuity Inc. will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor, but does not have the appropriate approvals to be engaged on a search.
E-Verify Participation Poster
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Nearest Major Market: Atlanta
Job Segment: Machinist, Regional Manager, Sales Management, Sales Support, Business Development, Manufacturing, Management, Sales
Business Development Manager, Government
Atlanta, GA jobs
QSC is creating exceptional, people-centric experiences with the perfect balance of technology and creativity. Q-SYS, our innovative full stack audio, video and control platform, unifies data, devices and a cloud-first architecture, empowering organizations to deliver transformative AV experiences across built spaces. Building on the QSC legacy, QSC Audio delivers audio technology that empowers live entertainers and sound reinforcement professionals with the confidence to create and deliver memorable experiences for their audiences.
Atrius, Distech Controls and QSC are part of the Acuity Intelligent Spaces (AIS) business segment. Our mission is to make spaces smarter, safer and greener through our strategy of connecting the edge with the cloud using disruptive technologies that leverage data interoperability.
Acuity Inc. (NYSE: AYI) is a market-leading industrial technology company. We use technology to solve problems in spaces, light and more things to come. Through our two business segments, Acuity Brands Lighting (ABL) and Acuity Intelligent Spaces (AIS), we design, manufacture, and bring to market products and services that make a valuable difference in people's lives.
We achieve growth through the development of innovative new products and services, including lighting, lighting controls, building management solutions, and an audio, video and control platform. We focus on customer outcomes and drive growth and productivity to increase market share and deliver superior returns. We look to aggressively deploy capital to grow the business and to enter attractive new verticals. Acuity Inc. is based in Atlanta, Georgia, with operations across North America, Europe and Asia. The Company is powered by approximately 13,000 dedicated and talented associates. Visit us at ******************
Job Summary
The Business Development Manager, Government is accountable for driving adoption of the Q-SYS platform and ecosystem within the Government vertical by championing the Q-SYS solution set to end user key contacts within top federal, state and local entities.
Key Tasks & Responsibilities (Essential Functions)
Expectations of a team member are:
* Developing and continuously improving the technical understanding of the Q-SYS solution set.
* Strong communication skills, confident presenting both in-person and remotely.
* Ability to articulate the Q-SYS value proposition, listen to customers' stories and ask pertinent questions.
* Proactively collaborating with Internal Q-SYS stakeholders (Consultant Liaisons, Channel Sales & Strategic Account Team).
* Maintaining consistent sales activity levels through professional prospecting and follow-up.
* Ability to identify and pursue opportunities and accounts that represent high potential for net new business.
* Learning and developing autonomy over time with internal workflows and protocols.
* Developing a comprehensive understanding of how public sector buying teams operate.
* Understanding common client use-cases and applications.
* Works well in all phases of the sales cycle (e.g. prospecting, client development, account management).
* Team Player who shares the company organizational values and goals
* Coachability
* Accountability
Other responsibilities include:
* Attend trade shows to interact with new and existing customers at the booth and perform post-show follow-up.
* Drive attendance at customer-facing events like technical training sessions and roundtable events.
* Organizing and leading effective end customer meetings, bringing in others from the organization as appropriate.
* Maintaining data Integrity with Salesforce CRM
* Attending training to develop relevant knowledge, techniques and skills.
* Contribute to a positive and collaborative work environment.
Skills and Minimum Experience Required
* HS Diploma
* Bachelor's degree preferred
* Intelligent, motivated self-starter with strong interpersonal skills and work ethic.
* Minimum 5 years experience in selling within the technology industry or direct experience in a relevant capacity at a major public-sector end user.
* Proven experience working in teams and to deadlines.
* Excellent organizational, analytical and communication skills.
* Must possess the ability to make good judgements on which prospects to call on and how much time to spend with new customers versus prospects.
* Experience with pipeline management in a CRM (Salesforce or similar)
* Excellent written and verbal communication skills
* Highly independent and self-motivated
* Excellent listening, customer management skills
* Excellent organizational and time management skills
* Ability to build positive working relationships at all levels
* Ability to travel 30% of the time
QSC. is owned by Acuity Inc., which is located in the United States. These companies share a global recruitment system on which the data you provide will be stored, and which will be subject to the laws of the United States of America.
The range for this position is $83,300.00 to $149,900.00. Placement within this range may vary, depending on the applicant's experience and geographic location. Acuity offers generous benefits including health care, dental coverage, vision plans, 401K benefits, and commissions/incentive compensation depending on role. For a list of our benefits, click here.
We value diversity and are an equal opportunity employer. All qualified applicants will be considered for employment without regards to race, color, age, gender, sexual orientation, gender identity and expression, ethnicity or national origin, disability, pregnancy, religion, covered veteran status, protected genetic information, or any other characteristic protected by law.
Please click here and here for more information.
Accommodation for Applicants with Disabilities: As an equal opportunity employer, Acuity Inc. is committed to providing reasonable accommodations in its application process for qualified individuals with disabilities and disabled veterans. If you have difficulty using our online system due to a disability and need accommodation, you may contact us at **************. Please clearly indicate what type of accommodation you are requesting and for what requisition.
Any unsolicited resumes sent to Acuity Inc. from a third party, such as an Agency recruiter, including unsolicited resumes sent to an Acuity Inc. mailing address, fax machine or email address, directly to Acuity Inc. employees, or to Acuity Inc. resume database will be considered Acuity Inc. property. Acuity Inc. will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.
Acuity Inc. will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor, but does not have the appropriate approvals to be engaged on a search.
E-Verify Participation Poster
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Nearest Major Market: Atlanta
Job Segment: Business Development, Machinist, CRM, Database, Sales, Manufacturing, Technology
Business Development Manager, Government
Atlanta, GA jobs
QSC is creating exceptional, people-centric experiences with the perfect balance of technology and creativity. Q-SYS, our innovative full stack audio, video and control platform, unifies data, devices and a cloud-first architecture, empowering organizations to deliver transformative AV experiences across built spaces. Building on the QSC legacy, QSC Audio delivers audio technology that empowers live entertainers and sound reinforcement professionals with the confidence to create and deliver memorable experiences for their audiences.
Atrius, Distech Controls and QSC are part of the Acuity Intelligent Spaces (AIS) business segment. Our mission is to make spaces smarter, safer and greener through our strategy of connecting the edge with the cloud using disruptive technologies that leverage data interoperability.
Acuity Inc. (NYSE: AYI) is a market-leading industrial technology company. We use technology to solve problems in spaces, light and more things to come. Through our two business segments, Acuity Brands Lighting (ABL) and Acuity Intelligent Spaces (AIS), we design, manufacture, and bring to market products and services that make a valuable difference in people's lives.
We achieve growth through the development of innovative new products and services, including lighting, lighting controls, building management solutions, and an audio, video and control platform. We focus on customer outcomes and drive growth and productivity to increase market share and deliver superior returns. We look to aggressively deploy capital to grow the business and to enter attractive new verticals. Acuity Inc. is based in Atlanta, Georgia, with operations across North America, Europe and Asia. The Company is powered by approximately 13,000 dedicated and talented associates. Visit us at ***************** .
**Job Summary**
The Business Development Manager, Government is accountable for driving adoption of the Q-SYS platform and ecosystem within the Government vertical by championing the Q-SYS solution set to end user key contacts within top federal, state and local entities.
**Key Tasks & Responsibilities (Essential Functions)**
Expectations of a team member are:
+ Developing and continuously improving the technical understanding of the Q-SYS solution set.
+ Strong communication skills, confident presenting both in-person and remotely.
+ Ability to articulate the Q-SYS value proposition, listen to customers' stories and ask pertinent questions.
+ Proactively collaborating with Internal Q-SYS stakeholders (Consultant Liaisons, Channel Sales & Strategic Account Team).
+ Maintaining consistent sales activity levels through professional prospecting and follow-up.
+ Ability to identify and pursue opportunities and accounts that represent high potential for net new business.
+ Learning and developing autonomy over time with internal workflows and protocols.
+ Developing a comprehensive understanding of how public sector buying teams operate.
+ Understanding common client use-cases and applications.
+ Works well in all phases of the sales cycle (e.g. prospecting, client development, account management).
+ Team Player who shares the company organizational values and goals
+ Coachability
+ Accountability
Other responsibilities include:
+ Attend trade shows to interact with new and existing customers at the booth and perform post-show follow-up.
+ Drive attendance at customer-facing events like technical training sessions and roundtable events.
+ Organizing and leading effective end customer meetings, bringing in others from the organization as appropriate.
+ Maintaining data Integrity with Salesforce CRM
+ Attending training to develop relevant knowledge, techniques and skills.
+ Contribute to a positive and collaborative work environment.
**Skills and Minimum Experience Required**
+ HS Diploma
+ Bachelor's degree preferred
+ Intelligent, motivated self-starter with strong interpersonal skills and work ethic.
+ Minimum 5 years experience in selling within the technology industry or direct experience in a relevant capacity at a major public-sector end user.
+ Proven experience working in teams and to deadlines.
+ Excellent organizational, analytical and communication skills.
+ Must possess the ability to make good judgements on which prospects to call on and how much time to spend with new customers versus prospects.
+ Experience with pipeline management in a CRM (Salesforce or similar)
+ Excellent written and verbal communication skills
+ Highly independent and self-motivated
+ Excellent listening, customer management skills
+ Excellent organizational and time management skills
+ Ability to build positive working relationships at all levels
+ Ability to travel 30% of the time
QSC. is owned by Acuity Inc., which is located in the United States. These companies share a global recruitment system on which the data you provide will be stored, and which will be subject to the laws of the United States of America.
**The range for this position is $83,300.00 to $149,900.00. Placement within this range may vary, depending on the applicant's experience and geographic location. Acuity offers generous benefits including health care, dental coverage, vision plans, 401K benefits, and commissions/incentive compensation depending on role. For a list of our benefits, click** **here** **.**
We value diversity and are an equal opportunity employer. All qualified applicants will be considered for employment without regards to race, color, age, gender, sexual orientation, gender identity and expression, ethnicity or national origin, disability, pregnancy, religion, covered veteran status, protected genetic information, or any other characteristic protected by law.
Please click here (**************************** and here (************************************************************************************************** for more information.
**Accommodation for Applicants with Disabilities:** As an equal opportunity employer, Acuity Inc. is committed to providing reasonable accommodations in its application process for qualified individuals with disabilities and disabled veterans. If you have difficulty using our online system due to a disability and need accommodation, you may contact us at **************. Please clearly indicate what type of accommodation you are requesting and for what requisition.
Any unsolicited resumes sent to Acuity Inc. from a third party, such as an Agency recruiter, including unsolicited resumes sent to an Acuity Inc. mailing address, fax machine or email address, directly to Acuity Inc. employees, or to Acuity Inc. resume database will be considered Acuity Inc. property. Acuity Inc. will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.
Acuity Inc. will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor, but does not have the appropriate approvals to be engaged on a search.
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Account Manager Paper Services
Remote
As a global marketing experience company, Quad's goal is to help our clients win every day. We use our data-driven integrated marketing and manufacturing platform to streamline solutions for our clients, reduce friction and enhance their marketing spend effectiveness. We've built a rich legacy by believing in our people, allowing them to act like owners and to take charge of their own success. Whether an operator, sales rep, a graphic artist or a clinician, we're all driven to perform at our best- for ourselves and our clients. At our core, we're a company that believes we can always create a better way.
General Purpose of Job
The Account Manager is responsible for managing account business and client relationship-building as the primary contact for service-based accounts. This role works directly with the client and internal teams to ensure that deliverables are strategic, on brand, consistent and that all parties are working toward the same goals.
Key Responsibilities
Serve as the primary point of contact for client relationships, managing assigned accounts, delivering market updates, driving goal attainment, and identifying upsell opportunities.
Collaborate with Product Managers on quoting activities and proactively recommend alternative paper solutions to existing clients.
Oversee a portfolio of customers, assigned by territory or account size, ensuring tailored service and account growth.
Act as a resource for Print Sales and Print Account Managers, addressing their inquiries and supporting smaller client accounts.
Coordinate multiple deliverables, engaging all stakeholders to ensure seamless execution and successful outcomes.
Maintain daily communication with clients, internal subject matter experts, and the account team to foster strong partnerships.
Partner with subject matter experts and Sales Leadership to renew contracts, sustain revenue, and pursue additional transactional business.
Manage quoting and order entry processes through Quad Systems with accuracy and efficiency.
Support Sales Leadership in managing multi-channel communications, including:
Maintaining a deep understanding of clients' brands, products, and markets
Providing strategic direction to the account team based on client business objectives
Articulating the value and impact of our capabilities on client marketing needs
Develop comprehensive account plans, forecast workloads, manage account records, and deliver timely status reports.
Collaborate with Sales Leadership to ensure client satisfaction and long-term account retention.
Job Requirements
Education
High School diploma or GED. Bachelor's degree preferred
Experience
10+ years in customer service, account management in a full-service agency and/or print environment preferred
Knowledge, Skills & Abilities
Strong knowledge of printing papers-including types, uses, and how different grades impact print quality, cost, and commercial printing or publishing applications.
Strong account management skills, leadership and collaborative ability to satisfy client expectations
Strong print background with an understanding of interactive technologies and paper market
Strong organizational, verbal and written communication skills
Ability to analyze challenges and make good judgements given multiple considerations
Proactive and disciplined time management approach
Occasional travel may be required
Basic understanding of business accounting; experience with Microsoft products
We offer excellent benefits to eligible employees, including 401(k), holidays, vacations and more. Quad is proud to be an equal opportunity employer. We are committed to creating a place of belonging - a space where employees do not need to sacrifice who they are to exist and grow in our workplace. Quad does not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. Quad also prohibits harassment of applicants and employees based on any of these protected categories. #LI-AL
Auto-ApplyTechnical Sales Manager Senior (Architectural, Commercial, Specialty)
Atlanta, GA jobs
Acuity Inc. (NYSE: AYI) is a market-leading industrial technology company. We use technology to solve problems in spaces, light and more things to come. Through our two business segments, Acuity Brands Lighting (ABL) and Acuity Intelligent Spaces (AIS), we design, manufacture, and bring to market products and services that make a valuable difference in people's lives.
We achieve growth through the development of innovative new products and services, including lighting, lighting controls, building management solutions, and an audio, video and control platform. We focus on customer outcomes and drive growth and productivity to increase market share and deliver superior returns. We look to aggressively deploy capital to grow the business and to enter attractive new verticals.
Acuity Inc. is based in Atlanta, Georgia, with operations across North America, Europe and Asia. The Company is powered by approximately 13,000 dedicated and talented associates. Visit us at ******************
Team & Position Overview
The pre-sales solutions team is on a mission to create exceptional service experiences for customers and partners, thus turning opportunities into orders for ABL. Guided by our unwavering commitment to excellence, integrity, and collaboration, our mission as a pre-sales team is to drive order growth and foster enduring relationships with our customers. We strive to understand and anticipate our customers' needs, delivering solutions that turn opportunities into orders. Our proactive and customer-centric approach aims to inspire trust, exceed expectations, and set the stage for a successful sales journey. Our success comes from ensuring that our customers quickly, easily, and accurately get the information they need to secure an order.
The Technical Sales Manager's mission is to help increase our order capture rate through impeccable service and ensure a clear path to order activation. This team understands that capturing an order is not merely a transaction but an opportunity to create a lasting impression, foster trust, and cultivate meaningful relationships through high-level empathy and project-level understanding.
Primary Responsibilities Include
Improving Sales Effectiveness
* Foster strong relationships and consistently deliver exceptional experiences.
* Aim to cultivate customer loyalty, ultimately securing the customers' trust and winning their orders.
* Leverage your technical expertise, comprehensive product knowledge, and solution-oriented mindset to drive the successful conversion of opportunities into orders.
* Collaborate closely with the Sr. Specification Sales Manager to identify and nurture potential opportunities, actively contributing to the growth of the project pipeline through designated tools.
* Support the creation of no-charge sample orders, working closely with customer support associates to ensure timely delivery of high-quality samples.
* Diligently monitor and oversee the specification registration process, ensuring seamless management of registrations.
* Proactively engage with agents to ensure they effectively manage their registrations, while swiftly addressing any conflicts in partnership to resolve them amicably.
Providing Specialized Support
* Facilitate customized product and design requests, utilizing advanced tools such as the Product Configurator and system resources to streamline bill of material and submittal generation (RFA request-for-assistance) as required.
* Serve as a dedicated, trusted, and reliable point of contact, readily available to address and fulfill all pre-sales needs of both agents and customers, ensuring exceptional support and seamless communication throughout the process.
* Extensively train on ABL products, gaining comprehensive knowledge to address feasibility inquiries, ensuring our customers make informed decisions when selecting products for their unique requirements.
Cultivating Customer Relationships
* Engage with customers, providing additional opportunities to build rapport, establish trust, and understand their challenges.
* Embody the "we'll take care of it" attitude.
Continuous Improvement
* Provide proactive insights, address potential obstacles, and contribute to tailored solutions that meet unique customer needs.
* Continuously strive for improvement by actively identifying and addressing evolving pre-sales needs and fostering a team culture of collaboration.
Qualifications
* 6-8 years of related customer-centric experience supporting sales by collecting, accessing, and interpreting data to provide insights to customers and partners.
* Available to regularly travel and work in the field with customers. While travel varies based on the individual and the dynamics in the region, expect to have a 25% travel commitment.
* Ability to learn and understand the ABL organization, business strategies, and industry specifics.
* Excellent problem-solving and critical thinking skills are required.
* Superior communication and interpersonal skills are required.
* Demonstrated success in remaining calm and focused in fast-paced, stressful situations.
* A bachelor's degree or equivalent work experience and certifications.
The Ideal Candidate
Naturally empathetic
* The ability to step into someone else's shoes and walk a few miles can make all the difference between someone succeeding in this position and someone who struggles.
* Producing the best solutions by truly understanding the customer's needs.
Just Take Care of It Attitude
* Exhibiting a willingness to own a question or problem and not stop until the customer is satisfied.
Technical and Process Expertise
* Knowledgeable of relevant business processes, systems, and tools.
* Anticipating what could impact the customer experience at any point and understanding how we can resolve it.
Customer advocacy
* Customer Success team members must be strong, natural advocates focused on improving the customer experience, which can sometimes be more difficult than it sounds.
Trusted and transparent advisor
* With your expert knowledge, you can find the answers, solutions, and reasons why.
* Work with your partners to craft a transparent, honest, and empathetic message between agencies and customers.
Business acumen
* Demonstrate an elevated level of business acumen, organizational, and interpersonal skills.
Pace
* Multitask and work independently, without guidance, in a dynamic, demanding environment.
* Act with urgency to solve the customers' problems.
Empowered
* Lead, drive, and achieve results and solve problems.
* Lead projects or steps within broader projects.
#LI-JA1
The range for this position is $83,300.00 to $149,900.00. Placement within this range may vary, depending on the applicant's experience and geographic location. Acuity offers generous benefits including health care, dental coverage, vision plans, 401K benefits, and commissions/incentive compensation depending on the role. For a list of our benefits, click here.
We value diversity and are an equal opportunity employer. All qualified applicants will be considered for employment without regards to race, color, age, gender, sexual orientation, gender identity and expression, ethnicity or national origin, disability, pregnancy, religion, covered veteran status, protected genetic information, or any other characteristic protected by law.
Please click here and here for more information.
Accommodation for Applicants with Disabilities: As an equal opportunity employer, Acuity Inc. is committed to providing reasonable accommodations in its application process for qualified individuals with disabilities and disabled veterans. If you have difficulty using our online system due to a disability and need an accommodation, you may contact us at **************. Please clearly indicate what type of accommodation you are requesting and for what requisition.
Any unsolicited resumes sent to Acuity Inc. from a third party, such as an Agency recruiter, including unsolicited resumes sent to an Acuity Inc. mailing address, fax machine or email address, directly to Acuity Inc. employees, or to Acuity Inc. resume database will be considered Acuity Inc. property. Acuity Inc. will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.
Acuity Inc. will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor, but does not have the appropriate approvals to be engaged on a search.
E-Verify Participation Poster
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Nearest Major Market: Atlanta
Job Segment: Pre-Sales, Machinist, Information Technology, IT Manager, Database, Sales, Manufacturing, Technology
Sales Manager - Electronics (Southeast Region)
Atlanta, GA jobs
Acuity Inc. (NYSE: AYI) is a market-leading industrial technology company. We use technology to solve problems in spaces, light and more things to come. Through our two business segments, Acuity Brands Lighting (ABL) and Acuity Intelligent Spaces (AIS), we design, manufacture, and bring to market products and services that make a valuable difference in people's lives.
We achieve growth through the development of innovative new products and services, including lighting, lighting controls, building management solutions, and an audio, video and control platform. We focus on customer outcomes and drive growth and productivity to increase market share and deliver superior returns. We look to aggressively deploy capital to grow the business and to enter attractive new verticals.
Acuity Inc. is based in Atlanta, Georgia, with operations across North America, Europe and Asia. The Company is powered by approximately 13,000 dedicated and talented associates. Visit us at ***************** .
Work location:
+ This position may be based anywhere in the United States and includes travel as part of the responsibilities.
**Job Summary**
The Sales Manager, Electronics is a key member of the Electronics Sales team, responsible for driving longterm growth and adoption of Acuity's electronics portfolio including lighting controls, components, software, and services. This role engages customers and partners across the entire sales lifecycle from presales discovery and technical consultation to deployment and post-sale value realization. Acting as a trusted advisor, the Sales Manager must possess deep technical expertise and strong commercial acumen, tailoring solutions to meet specific customer and vertical market needs.
**_This is a remote, home office based role with significant travel required._**
**Key Tasks & Responsibilities (Essential Functions)**
**Sales Growth & Strategy Execution**
+ Drive sales growth for Acuity's electronics portfolio including nLight and SensorSwitch controls, Pathway solutions, eldo LED drivers, IOTA emergency solutions, and embedded technologies.
+ Execute strategic sales initiatives in collaboration with channel sales teams, agents, and vertical market leaders to achieve annual sales goals.
+ Recommend and adjust sales strategies using data-driven insights, market analysis, and competitive intelligence.
**Technical Expertise & Market Development**
+ Serve as a technical expert and trusted advisor, capable of translating complex solutions into clear, actionable value propositions for diverse audiences.
+ Develop vertical market expertise and act as a subject matter specialist for electronics solutions tailored to specific applications and industries.
+ Capture market insights and customer feedback to inform product development, identify gaps, and influence innovation roadmaps.
+ Monitor market trends and competitor activity, sharing insights to inform cross-functional initiatives.
**Training & Education**
+ Train and educate channel partners, agents, and internal sales teams on electronics products to ensure strong preference and mindshare across the channel.
+ Create and deliver impactful technical training programs that elevate customer and partner capabilities and increase brand preference.
+ Lead CEU (Continuing Education Unit) presentations for internal and external audiences.
**Collaboration & Cross-Functional Alignment**
+ Collaborate with product marketing to align on go-to-market messaging, product launches, and partner enablement programs.
+ Leverage Acuity's Better, Smarter, Faster (BSF) tools to drive agent sales eƯectiveness, workflow optimization, and productivity.
**Skills and Minimum Experience Required**
+ 3-5 years of sales experience with technically complex lighting controls and components
+ Proven track record in achieving sales targets and driving customer success in a technical sales environment
+ Bachelor's degree preferred; equivalent experience will be considered
+ Exceptional presentation, communication, and listening skills
+ Experience engaging across the full construction and sales channel-including designers, engineers, contractors, and distribution partners
+ Strong organizational skills and ability to manage multiple priorities simultaneously
+ High technical aptitude and ability to translate product capabilities into customer value
+ Located in the Southeast region of the United States
+ Willingness and ability to travel 51-75% of the time, including overnight travel
**The range for this position is $83,300.00 to $149,900.00. Placement within this range may vary, depending on the applicant's experience and geographic location. Acuity offers generous benefits including health care, dental coverage, vision plans, 401K benefits, and commissions/incentive compensation depending on the role. For a list of our benefits, click** **here** **.**
We value diversity and are an equal opportunity employer. All qualified applicants will be considered for employment without regards to race, color, age, gender, sexual orientation, gender identity and expression, ethnicity or national origin, disability, pregnancy, religion, covered veteran status, protected genetic information, or any other characteristic protected by law.
Please click here (**************************** and here (************************************************************************************************** for more information.
Accommodation for Applicants with Disabilities: As an equal opportunity employer, Acuity Inc. is committed to providing reasonable accommodations in its application process for qualified individuals with disabilities and disabled veterans. If you have difficulty using our online system due to a disability and need an accommodation, you may contact us at **************. Please clearly indicate what type of accommodation you are requesting and for what requisition.
Any unsolicited resumes sent to Acuity Inc. from a third party, such as an Agency recruiter, including unsolicited resumes sent to an Acuity Inc. mailing address, fax machine or email address, directly to Acuity Inc. employees, or to Acuity Inc. resume database will be considered Acuity Inc. property. Acuity Inc. will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.
Acuity Inc. will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor, but does not have the appropriate approvals to be engaged on a search.
E-Verify Participation Poster (********************************************************************************************
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Sales Manager - Electronics (Southeast Region)
Atlanta, GA jobs
Acuity Inc. (NYSE: AYI) is a market-leading industrial technology company. We use technology to solve problems in spaces, light and more things to come. Through our two business segments, Acuity Brands Lighting (ABL) and Acuity Intelligent Spaces (AIS), we design, manufacture, and bring to market products and services that make a valuable difference in people's lives.
We achieve growth through the development of innovative new products and services, including lighting, lighting controls, building management solutions, and an audio, video and control platform. We focus on customer outcomes and drive growth and productivity to increase market share and deliver superior returns. We look to aggressively deploy capital to grow the business and to enter attractive new verticals.
Acuity Inc. is based in Atlanta, Georgia, with operations across North America, Europe and Asia. The Company is powered by approximately 13,000 dedicated and talented associates. Visit us at ******************
Work location:
* This position may be based anywhere in the United States and includes travel as part of the responsibilities.
Job Summary
The Sales Manager, Electronics is a key member of the Electronics Sales team, responsible for driving longterm growth and adoption of Acuity's electronics portfolio including lighting controls, components, software, and services. This role engages customers and partners across the entire sales lifecycle from presales discovery and technical consultation to deployment and post-sale value realization. Acting as a trusted advisor, the Sales Manager must possess deep technical expertise and strong commercial acumen, tailoring solutions to meet specific customer and vertical market needs.
This is a remote, home office based role with significant travel required.
Key Tasks & Responsibilities (Essential Functions)
Sales Growth & Strategy Execution
* Drive sales growth for Acuity's electronics portfolio including nLight and SensorSwitch controls, Pathway solutions, eldo LED drivers, IOTA emergency solutions, and embedded technologies.
* Execute strategic sales initiatives in collaboration with channel sales teams, agents, and vertical market leaders to achieve annual sales goals.
* Recommend and adjust sales strategies using data-driven insights, market analysis, and competitive intelligence.
Technical Expertise & Market Development
* Serve as a technical expert and trusted advisor, capable of translating complex solutions into clear, actionable value propositions for diverse audiences.
* Develop vertical market expertise and act as a subject matter specialist for electronics solutions tailored to specific applications and industries.
* Capture market insights and customer feedback to inform product development, identify gaps, and influence innovation roadmaps.
* Monitor market trends and competitor activity, sharing insights to inform cross-functional initiatives.
Training & Education
* Train and educate channel partners, agents, and internal sales teams on electronics products to ensure strong preference and mindshare across the channel.
* Create and deliver impactful technical training programs that elevate customer and partner capabilities and increase brand preference.
* Lead CEU (Continuing Education Unit) presentations for internal and external audiences.
Collaboration & Cross-Functional Alignment
* Collaborate with product marketing to align on go-to-market messaging, product launches, and partner enablement programs.
* Leverage Acuity's Better, Smarter, Faster (BSF) tools to drive agent sales eƯectiveness, workflow optimization, and productivity.
Skills and Minimum Experience Required
* 3-5 years of sales experience with technically complex lighting controls and components
* Proven track record in achieving sales targets and driving customer success in a technical sales environment
* Bachelor's degree preferred; equivalent experience will be considered
* Exceptional presentation, communication, and listening skills
* Experience engaging across the full construction and sales channel-including designers, engineers, contractors, and distribution partners
* Strong organizational skills and ability to manage multiple priorities simultaneously
* High technical aptitude and ability to translate product capabilities into customer value
* Located in the Southeast region of the United States
* Willingness and ability to travel 51-75% of the time, including overnight travel
The range for this position is $83,300.00 to $149,900.00. Placement within this range may vary, depending on the applicant's experience and geographic location. Acuity offers generous benefits including health care, dental coverage, vision plans, 401K benefits, and commissions/incentive compensation depending on the role. For a list of our benefits, click here.
We value diversity and are an equal opportunity employer. All qualified applicants will be considered for employment without regards to race, color, age, gender, sexual orientation, gender identity and expression, ethnicity or national origin, disability, pregnancy, religion, covered veteran status, protected genetic information, or any other characteristic protected by law.
Please click here and here for more information.
Accommodation for Applicants with Disabilities: As an equal opportunity employer, Acuity Inc. is committed to providing reasonable accommodations in its application process for qualified individuals with disabilities and disabled veterans. If you have difficulty using our online system due to a disability and need an accommodation, you may contact us at **************. Please clearly indicate what type of accommodation you are requesting and for what requisition.
Any unsolicited resumes sent to Acuity Inc. from a third party, such as an Agency recruiter, including unsolicited resumes sent to an Acuity Inc. mailing address, fax machine or email address, directly to Acuity Inc. employees, or to Acuity Inc. resume database will be considered Acuity Inc. property. Acuity Inc. will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.
Acuity Inc. will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor, but does not have the appropriate approvals to be engaged on a search.
E-Verify Participation Poster
e-verify.gov
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Nearest Major Market: Atlanta
Job Segment: Embedded, Machinist, Regional Manager, Marketing Manager, Pre-Sales, Technology, Manufacturing, Management, Marketing, Sales
SR Manager Sales
Atlanta, GA jobs
Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries. Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. If this sounds outstanding to you, take the first step forward and explore a career with Dal-Tile.
The **SR Manager Sales** is a senior-level manager that proactively leads a sales team by using expert industry knowledge and understanding as well as providing direction to the team to achieve company objectives. This role increases commercial sales within an assigned territory and develops and retains an effective architectural sales team.
**_This employee can be based out of Manassas, Atlanta or Charlotte_**
Increase sales by leading Architectural team to obtain account specifications.
Mentor and coach assigned Architectural team on presentation skills, product knowledge, internal procedures, design trends, and product promotions.
Work closely with internal teams for the purpose of obtaining proprietary sales specifications for the company.
Maintain strong relationships with top architectural and design firms in the market to drive growth.
Emphasize new product promotions and design trends with the architectural and design community.
Foster development of architectural team to present at seminars, trade shows, and project meetings.
Hold team accountable to commercial measures and goals while creating opportunities for the team to grow.
Provide guidance to team within the latitude of established company policies and procedures.
Work on issues of diverse scope where analysis of situation or data requires evaluation of a variety of factors, including an understanding of current business trends.
Frequently interact and establish relationships with functional peer groups, other company divisions, or customers of the company.
Perform other duties as needed.
**Required Experience and Education:**
Bachelors degree in a related field preferred.
8-10 years relevant experience OR equivalent combination of education and experience.
3-5 years of management experience.
**Competencies:**
Develops intermediate understanding of people management practices and managing small teams of direct reports.
Emerging understanding of broader organizational context and goals.
Focused on and responsible for their team's productivity and collective impact.
Excellent communication, problem solving, and organizational skills.
Able to multitask, prioritize, delegate, and manage time effectively.
High level of integrity and discretion in handling sensitive and confidential data.
Proficient using Microsoft Office Suite products.
Flexible attitude, adaptable to change, team player, and able to handle multiple projects at once.
High degree of professionalism, judgment, maturity, and resourcefulness in the absence of formalized guidelines and procedures.
**Other Pertinent Job Information**
This employee will be responsible for direct reports.
The ability to lift 50 pounds regularly.
We offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth. Examples include: Company Match on 401k,Employee Purchase Discount, and Tuition Reimbursement.
Dal-Tile is a proud supporter of our U.S. military, veterans and their families - Thank You for Your Service!
Active military, transitioning service members and veterans are strongly encouraged to apply.
Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Dont Work participant.
**Job Type** Sales Jobs
**Req ID** 86231
Strategic Account Manager, Shawgrass Golf
Account manager job at Shaw Industries
Job Title
Strategic Account Manager, Shawgrass Golf
As a distinguished member of the Shaw Industries collective, Shawgrass stands out as a key provider in the world of artificial turf. Aligned with the globally renowned Shaw Industries, headquartered in Dalton, Georgia, we take pride in being a standalone affiliate of Berkshire Hathaway Inc. Shaw Industries, a leading flooring provider for both residential and commercial markets, delivers excellence in carpet, hardwood, laminate, tile/stone flooring, and, of course, synthetic grass.
Shaw Industries is seeking a driven and results-oriented individual to join our team as a Strategic Account Manager - Golf & Performance. This role will focus on managing and growing key strategic accounts within the golf and sports performance vertical. The Strategic Account Manager will work closely with partners to expand product adoption, ensure operational alignment, and support the delivery of innovative turf solutions designed for gyms, training facilities, golf courses, and simulators. The ideal candidate will combine strong account management skills with technical knowledge, adaptability, and a passion for driving measurable growth in performance-driven applications.
Key Responsibilities:
Account Management & Growth
Serve as the primary contact for strategic performance and golf partners, building trusted relationships with decision-makers across each organization.
Develop and execute account-specific growth strategies that align with customer goals and Shaw's business objectives.
Conduct quarterly business reviews with partners to track performance, address challenges, and align on future opportunities.
Identify new opportunities within existing accounts and pursue strategic partnerships in the golf and performance turf markets.
Navigate ambiguity in evolving customer needs and adapt strategies quickly to maintain alignment and growth momentum.
Sales Support & Communication
Collaborate with customers to develop sales tools, training resources, and marketing programs tailored to performance and golf applications.
Track account performance against plan, providing accurate reporting and forecasts to leadership.
Share best practices and insights across accounts to help standardize processes and accelerate adoption of Shaw turf solutions.
Provide proactive communication to ensure customer confidence in Shaw's service, product delivery, and technical support.
Demonstrate learning agility by understanding each partner's unique business model and adjusting approach to drive results.
Operational & Service Support
Act as the first point of escalation for order fulfillment, routing, or service issues impacting accounts.
Partner with Operations, Customer Service, and Manufacturing to ensure on-time delivery, order accuracy, and alignment with customer expectations.
Monitor production timelines and communicate updates to customers, ensuring clarity on lead times and delivery commitments.
Provide customer feedback to internal teams to drive process improvements and enhance overall customer experience.
Qualifications:
Bachelor's degree preferred.
Minimum of 3+ years of sales or account management experience, preferably in artificial turf, sports performance, golf, or related industries.
Demonstrated ability to manage complex national accounts and deliver growth through strategic planning and execution.
Strong organizational skills with the ability to balance multiple accounts and priorities.
Experience collaborating with operations, manufacturing, and marketing teams to deliver customer solutions.
Willingness to travel up to 40% to support customer meetings, site visits, and industry events.
Preferred to reside in Georgia or nearby areas, with proximity to Shaw facilities in Dalton and Calhoun, GA.
Competencies:
Build Trusting Relationships
Initiate Action
Adapt and Change
Coach & Support
Shaw benefits include:
Medical, dental, and vision insurance
Life insurance and disability coverage
Tuition reimbursement
Employee assistance program
Health savings account
Paid Time Off
Parental Leave
401K and Retirement Plans
Product discounts for employees
#LI-HB1
#ShawIND
#shawgrass
Work Shift
8 Hr non-rotating shift, Hrs fall to in punch day, Observed Calendar, shift starts AMShaw Industries is an equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.
Auto-ApplyStrategic Account Manager, Shawgrass Golf
Account manager job at Shaw Industries
Job Title Strategic Account Manager, Shawgrass Golf As a distinguished member of the Shaw Industries collective, Shawgrass stands out as a key provider in the world of artificial turf. Aligned with the globally renowned Shaw Industries, headquartered in Dalton, Georgia, we take pride in being a standalone affiliate of Berkshire Hathaway Inc. Shaw Industries, a leading flooring provider for both residential (************************************************ and commercial (*********************************************** markets, delivers excellence in carpet, hardwood, laminate, tile/stone flooring, and, of course, synthetic grass.
Shaw Industries is seeking a driven and results-oriented individual to join our team as a Strategic Account Manager - Golf & Performance. This role will focus on managing and growing key strategic accounts within the golf and sports performance vertical . The Strategic Account Manager will work closely with partners to expand product adoption, ensure operational alignment, and support the delivery of innovative turf solutions designed for gyms, training facilities, golf courses, and simulators. The ideal candidate will combine strong account management skills with technical knowledge, adaptability, and a passion for driving measurable growth in performance-driven applications.
Key Responsibilities:
Account Management & Growth
+ Serve as the primary contact for strategic performance and golf partners, building trusted relationships with decision-makers across each organization.
+ Develop and execute account-specific growth strategies that align with customer goals and Shaw's business objectives .
+ Conduct quarterly business reviews with partners to track performance, address challenges, and align on future opportunities.
+ Identify new opportunities within existing accounts and pursue strategic partnerships in the golf and performance turf markets.
+ Navigate ambiguity in evolving customer needs and adapt strategies quickly to maintain alignment and growth momentum.
Sales Support & Communication
+ Collaborate with customers to develop sales tools, training resources, and marketing programs tailored to performance and golf applications.
+ Track account performance against plan, providing accurate reporting and forecasts to leadership.
+ Share best practices and insights across accounts to help standardize processes and accelerate adoption of Shaw turf solutions.
+ Provide proactive communication to ensure customer confidence in Shaw's service, product delivery, and technical support.
+ Demonstrate learning agility by understanding each partner's unique business model and adjusting approach to drive results.
O perational & Service Support
+ Act as the first point of escalation for order fulfillment, routing, or service issues impacting accounts.
+ Partner with Operations, Customer Service, and Manufacturing to ensure on-time delivery, order accuracy, and alignment with customer expectations.
+ Monitor production timelines and communicate updates to customers, ensuring clarity on lead times and delivery commitments.
+ Provide customer feedback to internal teams to drive process improvements and enhance overall customer experience.
Qualifications:
+ Bachelor's degree preferred.
+ Minimum of 3+ years of sales or account management experience, preferably in artificial turf, sports performance, golf, or related industries.
+ Demonstrated ability to manage complex national accounts and deliver growth through strategic planning and execution.
+ Strong organizational skills with the ability to balance multiple accounts and priorities.
+ Experience collaborating with operations, manufacturing, and marketing teams to deliver customer solutions.
+ Willingness to travel up to 40% to support customer meetings, site visits, and industry events.
+ Preferred to reside in Georgia or nearby areas, with proximity to Shaw facilities in Dalton and Calhoun, GA.
Competencies:
+ Build Trusting Relationships
+ Initiate Action
+ Adapt and Change
+ Coach & Support
Shaw benefits include:
+ Medical, dental, and vision insurance
+ Life insurance and disability coverage
+ Tuition reimbursement
+ Employee assistance program
+ Health savings account
+ Paid Time Off
+ Parental Leave
+ 401K and Retirement Plans
+ Product discounts for employees
#LI-HB1
#ShawIND
#shawgrass
Work Shift
8 Hr non-rotating shift, Hrs fall to in punch day, Observed Calendar, shift starts AM
Shaw Industries is an equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.
Strategic Account Manager, Shawgrass Golf
Account manager job at Shaw Industries
Job Title Strategic Account Manager, Shawgrass Golf As a distinguished member of the Shaw Industries collective, Shawgrass stands out as a key provider in the world of artificial turf. Aligned with the globally renowned Shaw Industries, headquartered in Dalton, Georgia, we take pride in being a standalone affiliate of Berkshire Hathaway Inc. Shaw Industries, a leading flooring provider for both residential (************************************************ and commercial (*********************************************** markets, delivers excellence in carpet, hardwood, laminate, tile/stone flooring, and, of course, synthetic grass.
Shaw Industries is seeking a driven and results-oriented individual to join our team as a Strategic Account Manager - Golf & Performance. This role will focus on managing and growing key strategic accounts within the golf and sports performance vertical . The Strategic Account Manager will work closely with partners to expand product adoption, ensure operational alignment, and support the delivery of innovative turf solutions designed for gyms, training facilities, golf courses, and simulators. The ideal candidate will combine strong account management skills with technical knowledge, adaptability, and a passion for driving measurable growth in performance-driven applications.
Key Responsibilities:
Account Management & Growth
+ Serve as the primary contact for strategic performance and golf partners, building trusted relationships with decision-makers across each organization.
+ Develop and execute account-specific growth strategies that align with customer goals and Shaw's business objectives .
+ Conduct quarterly business reviews with partners to track performance, address challenges, and align on future opportunities.
+ Identify new opportunities within existing accounts and pursue strategic partnerships in the golf and performance turf markets.
+ Navigate ambiguity in evolving customer needs and adapt strategies quickly to maintain alignment and growth momentum.
Sales Support & Communication
+ Collaborate with customers to develop sales tools, training resources, and marketing programs tailored to performance and golf applications.
+ Track account performance against plan, providing accurate reporting and forecasts to leadership.
+ Share best practices and insights across accounts to help standardize processes and accelerate adoption of Shaw turf solutions.
+ Provide proactive communication to ensure customer confidence in Shaw's service, product delivery, and technical support.
+ Demonstrate learning agility by understanding each partner's unique business model and adjusting approach to drive results.
O perational & Service Support
+ Act as the first point of escalation for order fulfillment, routing, or service issues impacting accounts.
+ Partner with Operations, Customer Service, and Manufacturing to ensure on-time delivery, order accuracy, and alignment with customer expectations.
+ Monitor production timelines and communicate updates to customers, ensuring clarity on lead times and delivery commitments.
+ Provide customer feedback to internal teams to drive process improvements and enhance overall customer experience.
Qualifications:
+ Bachelor's degree preferred.
+ Minimum of 3+ years of sales or account management experience, preferably in artificial turf, sports performance, golf, or related industries.
+ Demonstrated ability to manage complex national accounts and deliver growth through strategic planning and execution.
+ Strong organizational skills with the ability to balance multiple accounts and priorities.
+ Experience collaborating with operations, manufacturing, and marketing teams to deliver customer solutions.
+ Willingness to travel up to 40% to support customer meetings, site visits, and industry events.
+ Preferred to reside in Georgia or nearby areas, with proximity to Shaw facilities in Dalton and Calhoun, GA.
Competencies:
+ Build Trusting Relationships
+ Initiate Action
+ Adapt and Change
+ Coach & Support
Shaw benefits include:
+ Medical, dental, and vision insurance
+ Life insurance and disability coverage
+ Tuition reimbursement
+ Employee assistance program
+ Health savings account
+ Paid Time Off
+ Parental Leave
+ 401K and Retirement Plans
+ Product discounts for employees
#LI-HB1
#ShawIND
#shawgrass
Work Shift
8 Hr non-rotating shift, Hrs fall to in punch day, Observed Calendar, shift starts AM
Shaw Industries is an equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.
Strategic Account Manager - Shawgrass Landscape & Distribution
Account manager job at Shaw Industries
Job Title Strategic Account Manager - Shawgrass Landscape & Distribution As a distinguished member of the Shaw Industries collective, Shawgrass stands out as a key provider in the world of artificial turf. Aligned with the globally renowned Shaw Industries, headquartered in Dalton, Georgia, we take pride in being a standalone affiliate of Berkshire Hathaway Inc. Shaw Industries, a leading flooring provider for both residential (************************************************ and commercial (*********************************************** markets, delivers excellence in carpet, hardwood, laminate, tile/stone flooring, and, of course, synthetic grass.
Shaw Industries is seeking a motivated and customer-focused individual to join our team as a Strategic Account Manager - Landscape & Distribution. This role will play a critical part in driving sales growth by supporting the success of Shaw-supplied turf programs across key strategic distribution partners. The Strategic Account Manager will focus on branch and regional execution, ensuring that partners are confident in selling turf programs, service commitments are met, and adoption grows in target regions. The ideal candidate will combine strong relationship-building skills, adaptability, and a sales-driven mindset to deliver measurable growth across the landscape vertical.
Key Responsibilities:
Branch & Regional Execution
+ Serve as the primary contact for strategic distribution branches and regional managers.
+ Build strong relationships with regional leaders to scale support across large branch networks.
+ Prioritize time on high-volume and high-potential branches while supporting underperforming regions to drive balanced growth.
+ Support rollout and maintenance of branded displays, signage, and marketing materials at the branch level.
+ Conduct branch training to ensure staff understand the turf program lineup, ordering process, and service expectations.
+ Navigate ambiguity in partner dynamics and proactively identify opportunities to improve execution and alignment.
Sales Support & Communication
+ Track branch-level sales performance to identify growth opportunities and gaps against plan.
+ Share best practices and success stories across regions to improve consistency in selling approaches.
+ Provide timely and accurate reporting and field insights to leadership to support strategy and planning.
+ Collaborate with internal sales and marketing teams to deliver tools and resources that strengthen program adoption.
+ Demonstrate learning agility by quickly understanding partner priorities and adapting strategies to achieve results.
Operational & Service Support
+ Act as the first point of escalation for branch-level service, routing, or fulfillment issues.
+ Partner with Operations, Customer Service, and RDCs to ensure orders meet Shaw's 5-day lead time and service standards.
+ Monitor regional demand trends and provide feedback to align fulfillment capacity with partner needs .
+ Maintain branch confidence in Shaw's ability to deliver accurate and reliable service.
Qualifications:
+ Bachelor's degree preferred.
+ Minimum of 3+ years of sales or account management experience, preferably in distribution, artificial turf, building materials, or landscape supply.
+ Proven ability to develop customer relationships and drive sales growth through regional or branch networks.
+ Strong organizational skills with the ability to manage priorities across a large geographic footprint.
+ Experience working cross-functionally with operations, logistics, and marketing teams.
+ Willingness to travel up to 40% as needed to support branches and regional partners.
+ Preferred to reside in Georgia or nearby areas, with proximity to Shaw facilities in Dalton and Calhoun, GA.
Competencies:
+ Build Trusting Relationships
+ Initiate Action
+ Adapt and Change
+ Coach & Support
Shaw benefits include:
+ Medical, dental, and vision insurance
+ Life insurance and disability coverage
+ Tuition reimbursement
+ Employee assistance program
+ Health savings account
+ Paid Time Off
+ Parental Leave
+ 401K and Retirement Plans
+ Product discounts for employees
#LI-HB1
#ShawIND
#Shawgrass
Work Shift
8 Hr non-rotating shift, Hrs fall to in punch day, Observed Calendar, shift starts AM
Shaw Industries is an equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.
Shawgrass Territory Manager- Southeast
Account manager job at Shaw Industries
Job Title
Shawgrass Territory Manager- Southeast
As a distinguished member of the Shaw Industries collective, Shawgrass stands out as a key provider in the world of artificial turf. Aligned with the globally renowned Shaw Industries, headquartered in Dalton, Georgia, we take pride in being a standalone affiliate of Berkshire Hathaway Inc. Shaw Industries, a leading flooring provider for both residential and commercial markets, delivers excellence in carpet, hardwood, laminate, tile/stone flooring, and, of course, synthetic grass.
We are seeking a dynamic Territory Manager to drive growth and strengthen relationships across the Southeast region (GA, AL, TN, AR, MS, LA). This role focuses on proactive outreach, including cold calling prospects, cultivating long-term partnerships, and conducting daily sales calls with existing customers. You'll present innovative products, systems, and solutions to landscape architects, dealers, distributors, installers, and other key stakeholders. Ideal candidates bring strong business development skills, a passion for uncovering new opportunities, and a keen awareness of market trends within the region.
Responsibilities:
Work with landscape architects, dealers, installers, distributors, contractors, etc. to select appropriate products for their projects and resale that fit within their usage requirements, budget and time frame.
Travel throughout assigned area to call on existing customers and prospect new customers to solicit business.
Must be motivated and comfortable working and supporting a closely knit team environment.
Must be able and competent to work with and manage customer base thru CRM ( Customer Relationship Management) tool such as Salesforce.com
Follow up on a variety of leads from sources such as Dodge, isquarefoot.com, and networking groups
Build relationships with existing and new customers by entertaining such as lunches, dinners or special events.
Attend Regional and National Conventions when required
Territory Manager must implement the selling process in his/her area; they must have the ability to make good judgment decisions.
A full understanding of the product line is essential. Furthermore, an understanding of the application that each product serves is critical.
The ability to interface/communicate with a diverse group of customers in a friendly and respectable manner is a must.
The ideal candidate will possess a flexible personality and be able to communicate clearly to other persons, both orally and in written form.
Territory Manager must be able to give effective presentations to all potential customers to educate them on the turf industry and how Shawgrass can benefit them on their projects.
Qualifications:
High School Diploma/GED required
3+ years B2B sales or adjacent industry experience required
Up to 50% travel required
Must reside within territory (GA, AL, TN, AR, MS, LA) required
Preferred Qualifications:
Bachelor's degree
Living in Greater Atlanta, Nashville or Birmingham
Familiar with construction and project management processes
Knowledge of the landscape turf industry, or hardscapes industry
Competencies:
Build Customer Satisfaction
Initiate Action
Deliver Compelling Communication
Build Trusting Relationships
Shaw benefits include:
Medical, dental, and vision insurance
Life insurance and disability coverage
Tuition reimbursement
Employee assistance program
Health savings account
Paid Time Off
Parental Leave
401K and Retirement Plans
Product discounts for employees
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Work Shift
8 Hr non-rotating shift, Hrs fall to in punch day, Observed Calendar, shift starts AMShaw Industries is an equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.
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