What does a shelf stocker do?
Shelf stocker responsibilities
Here are examples of responsibilities from real shelf stocker resumes:
- Develop strong customer communication skills by carrying out customer's groceries to their cars.
- Maintain restaurant and grounds cleanliness; quickly responding and resolving any unsafe/sanitary issues for the customers.
- Maintain and manipulate Barcode inventory systems.
Shelf stocker skills and personality traits
We calculated that 37% of Shelf Stockers are proficient in Store Shelves, Pallet Jack, and Customer Service. They’re also known for soft skills such as Communication skills, Detail oriented, and Math skills.
We break down the percentage of Shelf Stockers that have these skills listed on their resume here:
- Store Shelves, 37%
Stock groceries on the store shelves and keeping the beverage coolers fully stocked.
- Pallet Jack, 24%
Break down grocery truck by aisle, use pallet jack to take product and stock to shelves.
- Customer Service, 12%
Provided quality customer service to customers along with restocking merchandise and cleaning shelves.
- Stock Shelves, 11%
Stock shelves with product, Front face and replenish diminished products, down stocked pallets, customer assistance and answered inquiries.
- Groceries, 3%
Stack & Carry Out groceries for customers, restocking the Shelf in the grocery store
- Expiration Dates, 2%
Stocked the shelves by organizing every item in sets of rows according to their expiration date.
"store shelves," "pallet jack," and "customer service" are among the most common skills that shelf stockers use at work. You can find even more shelf stocker responsibilities below, including:
Communication skills. The most essential soft skill for a shelf stocker to carry out their responsibilities is communication skills. This skill is important for the role because "production, planning, and expediting clerks are frequently in contact with suppliers, vendors, and production managers and need to communicate the firm’s scheduling needs effectively." Additionally, a shelf stocker resume shows how their duties depend on communication skills: "train new employees key competencies knowledge of microsoft office windows xp and mac os x oral communication"
Detail oriented. Another essential skill to perform shelf stocker duties is detail oriented. Shelf stockers responsibilities require that "material and product inspecting clerks check items for defects, some of which are small and difficult to spot." Shelf stockers also use detail oriented in their role according to a real resume snippet: "detailed shelves for proper presentation and cleanliness. "
Math skills. This is an important skill for shelf stockers to perform their duties. For an example of how shelf stocker responsibilities depend on this skill, consider that "some material recording clerks use math to calculate shipping costs or take measurements." This excerpt from a resume also shows how vital it is to everyday roles and responsibilities of a shelf stocker: "utilized math skills as a cashier. ".
Customer-service skills. For certain shelf stocker responsibilities to be completed, the job requires competence in "customer-service skills." The day-to-day duties of a shelf stocker rely on this skill, as "stock clerks sometimes interact with customers in retail stores and may have to get the item the customer is looking for from the storeroom." For example, this snippet was taken directly from a resume about how this skill applies to what shelf stockers do: "stock inventory lift heavy objects keep work place clean assist customers work cash register. "
The three companies that hire the most shelf stockers are:
- Hensley Beverage Co3 shelf stockers jobs
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Shelf stocker vs. Merchandiser
Merchandisers are employees working for a retail company. Merchandisers are mainly responsible for the store's products. They curate products that are in line with the store's branding. Merchandisers create purchase requisitions and, upon receipt of the products, create displays that would attract the customers. They also ensure that the inventory of the store is well-stocked. Merchandisers should be up to date with current market trends. They should also be familiar with what customers need and want. It is important for merchandisers to know their company's branding by heart. Merchandisers should be able to create good relationships with vendors as well so that their store may be chosen for special promotions.
While similarities exist, there are also some differences between shelf stockers and merchandiser. For instance, shelf stocker responsibilities require skills such as "groceries," "expiration dates," "ran," and "stock room." Whereas a merchandiser is skilled in "pet," "pallets," "pos," and "sales floor." This is part of what separates the two careers.
Merchandisers tend to make the most money working in the education industry, where they earn an average salary of $35,386. In contrast, shelf stockers make the biggest average salary, $29,935, in the retail industry.On average, merchandisers reach similar levels of education than shelf stockers. Merchandisers are 1.3% more likely to earn a Master's Degree and 0.1% less likely to graduate with a Doctoral Degree.Shelf stocker vs. Dairy clerk
Grocery Associates are responsible for assisting with maintaining operations and providing customer service of a grocery store. Their duties include greeting customers, providing product suggestions, conduct product stocking and rotation, assisting with vendor merchandising, and unloading products from trucks. They are also responsible for operating equipment in departments, reporting illegal activities to management, and bagging groceries. Grocery Associates ensure the displays and aisles are clean while assisting customers with product finding and giving directions.
Each career also uses different skills, according to real shelf stocker resumes. While shelf stocker responsibilities can utilize skills like "ran," "windows," "cash drawers," and "stock inventory," dairy clerks use skills like "basic math," "math," "qa," and "cleanliness."
In general, dairy clerks achieve similar levels of education than shelf stockers. They're 0.2% more likely to obtain a Master's Degree while being 0.1% less likely to earn a Doctoral Degree.Shelf stocker vs. Grocery associate
Some important key differences between the two careers include a few of the skills necessary to fulfill the responsibilities of each. Some examples from shelf stocker resumes include skills like "pallet jack," "ran," "windows," and "delivery truck," whereas a grocery associate is more likely to list skills in "frozen food," "general merchandise," "truck deliveries," and "front end. "
When it comes to education, grocery associates tend to earn similar degree levels compared to shelf stockers. In fact, they're 0.6% more likely to earn a Master's Degree, and 0.0% more likely to graduate with a Doctoral Degree.Shelf stocker vs. Dairy/frozen associate
Types of shelf stocker
Updated January 8, 2025











