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  • Claims Advocate

    Accession Risk Management Group

    Remote shelter advocate job

    Oxford Risk Management Group, LLC was founded in 2010 and continues to provide the highest caliber of captive insurance in the nation. We excel in offering various claims services tailored to Enterprise Risk Management and Limited Lines Captive programs. The Claim Advocate position is the liaison between our Captive participants, brokers, and Third-Party Administrators regarding all related claim matters. Claim Advocates take a proactive approach to advocate on behalf of the Captive for the best possible claim outcome and employ their best efforts to ensure that the captive's interests are protected by insurance policies placed with one of ORMG's fronting carriers. Your Impact : Manage a portfolio of captive insurance accounts with premiums less than $8,000,000 combined. Oversee all claim-related processes, which include assessing applicable coverage, facilitating investigations, determining liability, participating in litigation, reserving, and settlements. Provide comprehensive oversight and support to Third-Party Administrators (TPAs) to ensure effective claims management. Act as a liaison between the captive insurance entity and the TPA to address coverage issues and facilitate resolutions, including conducting internal discussions as needed. Advocate proactively for captives in all facets of claims management to ensure optimal outcomes. Conduct needs assessments to establish effective reporting procedures and enhance claim handling services. Deliver technical expertise to address inquiries from captives regarding claim-related matters. Collaborate with cross-functional departments to ensure clear communication and efficient operations, offering technical support to other operational teams. Maintain awareness of TPA agreements, pricing structures, and service guidelines to ensure compliance and quality of service, including-but not limited to-cash calls, pricing issues, loss run errors, or filing and pursuing E&O claims with TPAs. Review and disseminate communications to adjusters, captive members, and brokers, ensuring all parties are informed. Address and mediate questions or concerns from insured parties, adjusters, and brokers to resolve disputes effectively. Engage in claim reviews, stewardship meetings, and claim committee discussions. Perform quarterly audits per captive, with a minimum of three. Notify and take the necessary action with TPAs. Successful Candidate Will Have Associate degree or relevant experience. Insurance & Captive insurance knowledge and designations are a plus. Liability experience of 5 plus years with a strong desire to learn. Excellent verbal and written communication skills. Ability to display confidence in the approach to resolving matters. Works enthusiastically with others to achieve business goals. Exceptional in multi-tasking and organizational skills. At Risk Strategies Company, base pay is one part of our total compensation package, which also includes a comprehensive suite of benefits, including medical, dental, vision, disability, life, and retirement savings, The total compensation for a position may also include other elements dependent on the position offered. The expected base pay range for this position is between $ 64,800.00-90,000.00 The actual base pay offered may vary depending on multiple individualized factors, including geographical location, education, job-related knowledge, skills, and experience. Risk Strategies is an equal opportunity workplace and is committed to ensuring equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about working at Risk Strategies by visiting our careers page: ******************************** Personal information submitted by California applicants in response to a job posting is subject to Risk Strategies' California Job Applicant Privacy Notice.
    $64.8k-90k yearly Auto-Apply 60d+ ago
  • Property Claims Advocate

    Bamboo Insurance

    Remote shelter advocate job

    Job Details Fully Remote Full Time ClaimsDescription . We are currently looking to fill this role in CA, NV, CO or AZ** The position will be responsible for accurately and efficiently managing property losses of moderate complexity and severity with the highest levels of customer satisfaction. The right candidate will have prior experience investigating and settling all aspects of property insurance claims. Duties/Responsibilities: Oversees 1st party property claims. Ensure thorough and timely investigations. Coordinate appropriate vendor inspections to confirm cause of loss. Effectively evaluate policy language to ensure accurate coverage and settlement decisions. Accurately evaluate and negotiate settlements. Recognize and identify potential fraud. Performs other related duties as assigned. Required Skills/Abilities: Exceptional verbal and written communication skills Strong time management skills Proactive problem-solving skills Proven ability to work in a collaborative work environment Required Education and Experience: 4 years of experience in property claims with related experience in coverage investigation and assessment, assessment and evaluation of dwelling relating damages, personal property related damages, temporary living related claims and investigation of potential fraud related claims. Strong communication and presentation skills. Successfully acquire and/or maintain California adjusters license within 90 days of employment Preferred Requirements: College degree in a related field. Hands-on field experience. Experience with direct handling of fraud investigation. Physical Requirements: Prolonged periods of sitting at a desk and working on a computer. Salary: Starting at $75,000 annually. Candidate's skills, experience and abilities will be taken into consideration for final offer. Bamboo is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations.
    $75k yearly 60d+ ago
  • Licensed Advocate-Remote IL

    Origin8Cares

    Remote shelter advocate job

    Advocate You are a licensed insurance agent, and you want to make a good living helping people protect their families through life insurance. They need you. We need you. Let's do this! What is an Origin8 Advocate? Not a traditional insurance agent, that's what. Talking about death is uncomfortable, and life insurance applications can be complicated. An Origin8 Advocate explains life insurance to a prospective customer using simple, human language. They explore the customer's unique needs, deliver a personalized solution, and get them protected right away. The Best Part If you love problem-solving, efficiency and selling but can't stand hunting for your next lead, this is the place for you. We will generate and supply the leads for you. In fact, we'll give you access to 100 leads each week. Your focus will be on the important task of getting them protected. At a Glance We want you to make a good living. You are not 100% commissioned because we pay you for working to protect every customer. Plus, get an additional bonus monthly for your protections. This job is fully remote, so you can work from the comfort of your home office and say goodbye to commuting. Work a minimum of 30 hours a week with the ability to work more if you want. You get to set your schedule every two weeks. Then you'll just need to follow it. We'll help you get appointed in additional states beyond your current license (NPN required). After a successful three-week training program, you'll be all set to go. Grow with a group of diverse colleagues in a safe space. Join us on the ride as the company continues to grow to the moon! Our goal is for Advocates to make as much as $70,000 a year if you work 40 hours a week. Getting you there is simple: Access, at least, 125 prospective customers per week using the Origin8 platform. The application journey is designed to be about 30 minutes. Discover their needs, present the solution, and get them protected. Get compensated based on how far you progress in the conversation. Plus, get a monthly protection reward based on the customers you protect! Advocates Are Proficient In: Communication: Excellent verbal and written communication skills, able to explain complex insurance concepts in simple terms. Empathy: Genuinely cares about clients' needs and builds strong relationships based on trust and mutual respect. Negotiation: Skilled in negotiating terms and conditions to find win-win solutions for both the client and the company. Prerequisite & Application Details You should apply if... You are passionate about making a positive impact on families. You have a proven track record of success in selling. You achieve your goals, even exceed them. You love problem-solving and view objections as a fun challenge and a natural part of the sales process. Working with a mentor to accelerate your growth excites you. Working in an innovative company is exhilarating because it provides access to cutting-edge tools and the chance to explore and adopt the latest technologies. You are independent and responsible. You follow through on your commitments. You thrive in a remote work environment, demonstrating self-discipline and drive to maintain focus and productivity. You have access to reliable home Wi-Fi and you are comfortable with technology (proficient with CRM systems, online meeting tools, and carrier systems). You are a licensed agent. And if you're not a licensed agent but want to become an Advocate, contact us. We can help. ChatGPT (plus Beth edit) Advocate Job Description Are you a licensed insurance agent passionate about helping families secure their futures? Great! Let's be honest, the toughest part of the job is getting sales leads. At Origin8, we provide warm leads so you can focus on helping people get insured. Together, we can make a difference! What is an Origin8 Advocate? An Origin8 Advocate is not your typical insurance agent. We understand that discussing life insurance can be uncomfortable and that the application process can be overwhelming. As an Advocate, you will simplify this experience for leads by using clear, relatable language (not insurance jargon!). You will explore their unique needs, provide personalized solutions, and help them secure the protection they need, without the stress. Why Join Us? If you thrive on problem-solving, efficiency, and sales but dislike the constant search for leads, you've found your ideal position. At Origin8, we generate and provide you with 100 leads each week, allowing you to concentrate on what truly matters: protecting customers. Key Benefits: Earning Potential: We want you to succeed! Our compensation structure means you're not 100% commission-based; you'll earn a base salary while receiving bonuses for each customer you protect. Flexibility: Work remotely from the comfort of your home office. Say goodbye to long commutes! Set your schedule every two weeks, with a minimum commitment of 30 hours per week. You have the option to work more if desired. Supportive Environment: Join a diverse team that fosters growth and innovation. We will help you get appointed in additional states beyond your current license (NPN required) after completing our comprehensive three-week training program. Financial Goals: We aim for our Advocates to earn up to $70,000 annually when working 40 hours per week. Here's how to achieve that: Access at least 100 prospective customers per week through the Origin8 platform. Complete the application journey, designed to take about 30 minutes, by understanding customer needs, presenting solutions, and ensuring they are protected. Earn compensation based on your progress in customer conversations, plus receive a monthly protection reward for each customer you assist! Ideal Attributes: Our Advocates excel in the following areas: Communication: Exceptional verbal and written skills, with the ability to simplify complex insurance concepts for clients. Empathy: A genuine desire to understand clients' needs, fostering strong relationships built on trust and respect. Negotiation: Proficient in negotiating terms to create mutually beneficial solutions for clients and the company. Who Should Apply: We encourage you to apply if you: Are passionate about positively impacting families' lives. Have a proven track record in sales and consistently meet or exceed your goals. View objections as opportunities for problem-solving and enjoy the challenge of the sales process. Are excited about working with a mentor to accelerate your growth. Thrive in an innovative environment that provides access to cutting-edge tools and technologies. Are self-motivated and responsible, committed to following through on your obligations. Are comfortable working remotely, demonstrating focus and productivity. Have reliable home Wi-Fi and are proficient with technology, including CRM systems and online meeting tools. Are a licensed insurance agent. If you're not yet licensed but are interested in becoming an Advocate, reach out to us-we can help! Join us on this exciting journey as we continue to grow and make a difference in the lives of families across the nation. Let's protect what matters most, together!
    $70k yearly 60d+ ago
  • Retirement Advocate I

    Horace Mann 4.5company rating

    Remote shelter advocate job

    At Horace Mann, we're a purpose-driven company passionate about serving educators and the communities that support them. As a Retirement Advocate, you'll play a vital role in helping educators achieve financial security and peace of mind for the future. In this role you'll process new business transactions, ensure accuracy and compliance, and provide high-quality support to our field sales teams and policyholders. You'll work in a collaborative environment that values innovation, continuous learning, and professional growth. If you're motivated by helping others, enjoy problem-solving, and are ready to make a difference in a mission-based organization, we'd love to hear from you. Key Responsibilities Process Annuity new business and in-force transactions accurately and efficiently. Achieve or exceed established service standards, productivity, and quality goals. Review applications to ensure all information is received “In Good Order”, identifying and correcting any discrepancies. Collaborate and communicate effectively with the field sales team via phone or email to obtain required information. Gain a comprehensive understanding of Annuity operations, including ACH transactions, allocation changes, withdrawals, surrenders, and related processes. Identify and recommend process improvements to enhance service delivery and operational efficiency. Work as part of a flexible, cross-functional team to maintain workflow efficiency and operational excellence. Qualifications & Experience High School Diploma or equivalent required; 1-2 years of college preferred. 1-2 years of experience in retirement services operations or the financial services industry. FINRA Series 6/63 licensure strongly preferred. Strong knowledge of retirement products, IRS tax regulations, and FINRA/SEC requirements related to annuities and retirement plans. Exceptional communication and analytical skills, with a strong commitment to accuracy and service. Above-average math and accounting proficiency. Prior call center or customer service experience preferred. Commitment to ongoing learning - participation in continuing education and LOMA coursework (ACS designation) encouraged. Flexibility to work overtime or adjust schedules as business needs require. Pay Range: $17.16 - $25.38 Salary is commensurate to experience, location, etc. #APP Horace Mann was founded in 1945 by two Springfield, Illinois, teachers who saw a need for quality, affordable auto insurance for teachers. Since then, we've broadened our mission to helping all educators protect what they have today and prepare for a successful tomorrow. And with our broadened mission has come corporate growth: We serve more than 4,100 school districts nationwide, we're publicly traded on the New York Stock Exchange (symbol: HMN) and we have more than $12 billion in assets. We're motivated by the fact that educators take care of our children's future, and we believe they deserve someone to look after theirs. We help educators identify their financial goals and develop plans to achieve them. This includes insurance to protect what they have today and financial products to help them prepare for their future. Our tailored offerings include special rates and benefits for educators. EOE/Minorities/Females/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status For applicants that are California residents, please review our California Consumer Privacy Notice All applicants should review our Horace Mann Privacy Policy
    $17.2-25.4 hourly Auto-Apply 8d ago
  • Product Advocate

    Narwhal Technologies Inc.

    Remote shelter advocate job

    Job Title: Product Advocate Nx Overview: Nx is the leading provider of a monorepo build system designed to optimize, maintain, and scale monorepos both locally and on CI. Our innovative technology empowers engineering teams to manage dependencies, automate builds, and enhance productivity, making it an indispensable tool for platform engineering, platform architecture, and software development leaders across industries. Position Overview: We are looking for a motivated Product Advocate to join our dynamic sales team. As a Product Advocate, you will be instrumental in driving revenue growth by using your technical background to identify and qualify leads from companies across various industries that rely on software development teams to deliver high quality products to maximize revenue. You will engage with platform engineering leaders to understand their challenges and demonstrate how our monorepo build tool can streamline their development processes.Key Responsibilities Conduct proactive outreach to identify and qualify potential customers across industries, with a focus on companies that employ software developers. Educate platform engineering leaders on the benefits and functionalities of our monorepo build tool through clear and compelling communication. Collaborate closely with the sales and marketing teams to develop targeted strategies and campaigns that resonate with our target audience. Build and maintain a robust pipeline of leads using CRM software (e.g., Salesforce), ensuring accurate tracking of interactions and progress. Coordinate and schedule product demonstrations and initial discovery calls for Account Executives, ensuring a smooth handoff of qualified leads. Stay informed about industry trends, competitor offerings, and market developments to effectively position our product. Represent Nx at industry events to generate new business leads and nurture existing relationships with current users. Requirements Bachelor's degree in Computer Science, Engineering, or a related field. Proven experience (1-2 years) in a technical sales or Product Advocate role within the B2B SaaS industry, with exposure to developer tools or infrastructure software preferred. Strong understanding of software development processes and familiarity with modern workflows (e.g., CI/CD pipelines, version control systems). Excellent communication skills, both written and verbal, with the ability to articulate technical concepts to diverse audiences, including platform engineering leaders. Goal-oriented with a track record of meeting or exceeding targets in a dynamic environment. Experience using CRM software (e.g., Salesforce) and sales engagement tools (e.g., Apollo, SalesLoft) is advantageous. Self-motivated, proactive, and able to work both independently and collaboratively within a team environment. Benefits Competitive pay with salary & performance-based incentive compensation. Comprehensive benefits package including healthcare, retirement plans, and more. Opportunities for professional growth and career advancement in a rapidly expanding company. Dynamic and collaborative work environment that encourages innovation and continuous learning. This includes an annual $2,500 learning stipend. Location: This position is fully remote.
    $32k-48k yearly est. Auto-Apply 60d+ ago
  • Claims Advocate III-

    Amynta Group

    Remote shelter advocate job

    We're thrilled that you are interested in joining us here at the Amynta Group! A Claims Advocate III is an experienced worker's compensation technician who can work independently with minor supervision. This position is assigned special projects, serves as a mentor to less experienced associates, assists with training and development, may present educational topics, may serve as a Team Lead if needed, may do agency visit, claims reviews etc. Complexity of Duties: Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Demonstrates good judgment in selecting methods and techniques for obtaining solutions. Duties include Handling all various aspects of moderate to complex workers' compensation claims. The Claims Advocate III has a reserve and settlement authority based on Leadership recommendations. Leadership Received: Needs minimal direction. Works from policies and general objectives with functional guidance; seeks guidance on unusual cases or above authority levels. Knowledge, Skills, Abilities: Manages moderate to complex claims. Strong analytical and problem-solving skills. Ability to communicate all of the claim's aspects in a clear and concise manner to business partners. Strong organizational and time management skills. Strong presentations skills preferred. Essential Functions: Conduct three-point contacts. Determine compensability. Issue workers' compensation benefits. Develop plans of action to resolution, coordinate return to work efforts and approved medical payments. Investigates Subrogation and negotiate limited settlements within authority level. Maintains contact with policyholders and injured workers. Ensure claims files are appropriately documented. Completes and files appropriate FROI and SROI's as required by individual State Workers' Compensation Statute and EDI reporting regulations. Manages claims in accordance with AWCS best practices. Employs appropriate claims management techniques and direct intervention (referrals for nurse case management, independent medical examinations, utilization review) to manage each claim. Makes decisions within delegated authority. Have solid understanding of all legislative requirements and can take direction to meet those requirements in a prudent business manner. Evaluate files for settlement. Negotiate settlements. Manages litigation process. Maintains a license for all states and products serviced as required. Comply with all quality control standards set by the company for the handling of claims. Comply with all procedures set forth by the company for performing the job as it relates to the various components of claim administrative services. Manages litigated claims in accordance to Best Practices. Obtains appropriate litigation budgets and develops appropriate plans of actions. Makes decisions within delegated authority. Reviews files for Medicare reporting. Maintains Reinsurance Reporting updated. Education: Four- year college degree preferred. Adjuster license and/or certifications preferred. Experience: Typically requires a minimum five plus years of related experience. Physical Requirements: Works in an office or virtual work environment using a computer for a significant portion of the workday. The Amynta Group (the “Company”) is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of any ground of discrimination protected by applicable human rights legislation. The information collected is solely used to determine suitability for employment, verify identity and maintain employment statistics on applicants. Applicants with disabilities may be entitled to reasonable accommodation throughout the recruitment process in accordance with applicable human rights and accessibility legislation. A reasonable accommodation is an adjustment to processes, procedures, methods of conveying information and/or the physical environment, which may include the provision of additional support, in order to remove barriers a candidate may face during recruitment such that each candidate has an equal employment opportunity. The Company will accommodate a candidate to the point of undue hardship. Please inform the Company's personnel representative if you require any accommodation in the application process.
    $32k-48k yearly est. Auto-Apply 60d+ ago
  • Staff Security Advocate (Remote)

    Map Ssg

    Remote shelter advocate job

    Compensation: $147,500 - $199,500 About the Mission We're building world-class software security tools and making them accessible to everyone. This means creating program-analysis solutions that are open, easy to adopt, powerful, and fast-while fostering a team that cares deeply about both security and great developer experiences. We value honesty, respect, and a diverse community of builders. Our work is used as a critical safeguard by leading engineering teams. About the Role This role sits at the intersection of application security, developer enablement, community building, and technical advocacy. As a Security Advocate, you will help teams understand secure coding, guide them through impactful product onboarding experiences, and inspire community champions who can amplify best practices at scale. You'll combine technical credibility with education, content creation, and hands-on engagement. The role is remote-friendly with periodic travel. Formal pedigree is far less important than curiosity, technical depth, and a passion for learning-so apply even if you don't match every requirement. What You'll Do Security Research & Thought Leadership Partner with security researchers to explore emerging vulnerability trends and convert complex findings into clear, actionable insights. Publish original research, proof-of-concepts, and in-depth analysis for both security and developer audiences. Build credibility as a trusted security voice through continuous investigation and knowledge-sharing. Content Creation Communicate security issues and solutions through compelling narratives, demos, and real-world examples. Address education gaps across developer and security communities. Produce impactful content: conference talks, technical blogs, video walkthroughs, tutorials, and short-form engagement across forums and social channels. Community Building & Advocacy Engage authentically with practitioners across AppSec, DevSecOps, and software engineering communities. Lead workshops, training sessions, and hands-on labs that demonstrate practical vulnerabilities and remediation techniques. Build relationships with industry influencers and collaborate to expand reach. Share best practices cross-functionally to empower internal teams. Product Feedback & User Insights Represent the voice of the user-surfacing pain points, unmet needs, and opportunities for improvement. Partner with engineering and product teams on beta testing and UX feedback, helping shape future capabilities. You're a Strong Fit If You Have Technical Security Expertise 8+ years of hands-on experience identifying and remediating vulnerabilities across web apps, cloud environments, and APIs. Demonstrated security research contributions (e.g., CVEs, advisories, published write-ups). Deep understanding of OWASP Top 10, secure coding, common vulnerability classes, and modern AppSec testing methodologies (SAST, DAST, IAST). Software Development & Tooling Strong programming skills in multiple languages (e.g., Python, JavaScript, Java, Go). Familiarity with CI/CD pipelines, containers, infrastructure-as-code, cloud platforms, and modern developer workflows. Experience leveraging or experimenting with generative AI in engineering/security workflows. Communication & Advocacy Skills Ability to explain highly technical concepts in clear, accessible terms tied to business or user impact. Strong written and verbal communication, with a portfolio of technical content. Public-speaking experience at conferences, meetups, or other technical events. Community-building experience-online engagement, organizing groups, or contributing to developer/security ecosystems. Comfort engaging everyone from interns to CTOs with empathy and clarity. Prior experience in developer relations, advocacy, evangelism, or similar public-facing roles is a plus.
    $32k-48k yearly est. 12d ago
  • Advocate Recruiter

    Solace 4.1company rating

    Remote shelter advocate job

    Solace is a healthcare advocacy marketplace that connects patients and families to experts who help them understand and take charge of their personal health About the Role As a Healthcare Recruiter focused on Registered Nurses, you'll play a defining role in shaping the future of our Healthcare Advocate Team. Reporting to the Head of Advocate Recruiting, you'll drive a high-volume, high-quality recruiting process end-to-end. You'll be trusted to move fast, think independently, and fill crucial roles with urgency and precision. We hold our Advocate Recruiting team to high standards, and we're constantly pushing each other to new heights. You will do some of the best work of your life here. This opportunity is for the hungry, the ambitious, the curious, and those who don't shy away from feedback. If you... Are a talented Recruiter who consistently delivers the highest quality work on timelines that would be unrealistic for most. Get a rush from closing a candidate and are immediately ready to move on to the next one. Enjoy taking ownership and are stifled by large organizations and red tape. Are energized taking 70 candidate calls a week and only regret not fitting more on your schedule. Take pride in your vision, execution and communication skills, and you absorb feedback exceptionally well. ...then you're exactly who we're looking for! Solace isn't a place to coast. We're here to redefine healthcare-and that demands urgency, precision, and heart. If you're looking to stretch yourself, sharpen your edge, and do the best work of your life alongside a team that cares deeply, you're in the right place. We're intense, and we like it that way. About Solace Healthcare in the U.S. is fundamentally broken. The system is so complex that 88% of U.S. adults do not have the health literacy necessary to navigate it without help. Solace cuts through the red tape of healthcare by pairing patients with expert advocates and giving them the tools to make better decisions-and get better outcomes. We're a Series B startup, founded in 2022 and backed by Inspired Capital, Craft Ventures, Torch Capital, Menlo Ventures, and Signalfire. Our fully remote U.S. team is lean, mission-driven, and growing quickly. Solace isn't a place to coast. We're here to redefine healthcare-and that demands urgency, precision, and heart. If you're looking to stretch yourself, sharpen your edge, and do the best work of your life alongside a team that cares deeply, you're in the right place. We're intense, and we like it that way. Read more in our Wall Street Journal funding announcement here . What You'll Do Own RN recruiting from end to end. From first touch to first day. Act as a full-cycle operator, not a task-taker. You'll set strategy, build process, and deliver results at startup speed. Review, Screen, and Close top-tier nurse candidates, sometimes on tight timelines, always with care. Protect and scale the Solace culture by treating every hiring decision as a culture-defining act. Uphold clarity, urgency, and excellence at every step of the recruiting lifecycle. What You Bring to the Table 3+ years of full-cycle recruiting experience (Registered Nurse, Healthcare or Clinical Domains preferred but not required). Proven ability to thrive in fast-paced, ambiguous, early-stage environments. Exceptional sourcing, reviewing, interviewing, and closing skills with results to show for it. A bias toward action and execution. You get nervous if you're not talking to candidates or driving operational change. Experience with Ashby or any similar modern ATS platforms. A track record of helping build recruiting operations or candidate experience systems from scratch. A winning mentality that isn't intimidated by volume or velocity. You take pride in your accomplishments. A strong alignment with Solace's mission and values. You like knowing that the end result of your efforts has a positive impact in this world. Self-Discipline and Self-Direction. You don't wait to be told what to do. You go until you're told otherwise. You're no stranger to hard work. It's great to work smarter, but you understand that sometimes the only solution is to roll your sleeves up and get to work. Who We Are We are a team of ambitious individuals who are passionate about putting healthcare back into the hands of patients. At Solace, you will have a steep learning curve and an unparalleled opportunity to contribute to one of the fastest-growing healthcare startups in the U.S. The work you do here will have a noticeable and direct impact on the development of the company. Applicants must be based in the United States. Up for the Challenge? We look forward to meeting you. Fraudulent Recruitment Advisory: Solace Health will NEVER request bank details or offer employment without an interview. All legitimate communications come from official solace.health emails only or ashbyhq.com. Report suspicious activity to recruiting@solace.health or advocate@solace.health.
    $33k-47k yearly est. Auto-Apply 15d ago
  • Client Communications Advocate (FSD251204)

    Ideal Software Systems 3.1company rating

    Remote shelter advocate job

    Ideal Software Systems, an innovator in business management systems for over 30 years, is looking for a motivated person to join its growing team. This individual is crucial in maintaining strong relationships with our current customers by ensuring any issues they are experiencing with our software are being resolved along with providing updates and feedback to customers during the resolution process. The perfect candidate will play an integral role in the company's Financial Services Division to expedite various internal processes and projects as well as general reception and administrative duties. For the right candidate, these positions can grow into additional advances for applicants with strong computer knowledge and/or technical computer skills. This is a full-time, non-remote position at present. NOTE: Please be sure to submit a professional cover letter for this position as a statement of your ability to create professional correspondence with a customer. A synopsis of why you feel you are a perfect fit for this position is what we are looking for in your cover letter. The purpose of the Client Communications Advocate (aka Client Advocate) position is to provide an ally or advocate to our customers who will actively facilitate the communication between the customer, support, development, administration, and sales in order to keep each of the processes that the Client Advocate is responsible for running smoothly and efficiently. Your job duties: Provide complete and timely feedback for all work, including but not limited to call logs, checklists, client correspondence, and escalation of any issue Field incoming calls from clients and facilitate getting answers to any questions they may have, which may require investigating and/ or internal assistance from other employees Assist with keeping visibility high, particularly for any issues escalated to our Analysts and Development team Monitor and track projects and tickets in an issue tracking system, making sure none are forgotten, and all are resolved in a timely manner Internally communicate with several other departments to further assist in ensuring projects and issues are completed Cover breaks for the support assistant, who answers phone calls and responds to emails from our clients Other responsibilities as assigned What you'll need: Minimum 2 years of technical and/or customer service experience Experience in Computer Science, Databases, IT, Networks, or Business Information Systems Intermediate to advanced experience with Microsoft Excel and Word Basic knowledge of database structure, remote access (VPN/RDP), and networks, with the ability to increase this knowledge Experience in a fast-moving environment Strong communication skills Strong time management, organization, and decision-making skills Typing speed: Minimum of 50 words per minute (Typing test WILL be administered) Qualified Individual Will Have: Outstanding customer service skills Experience in a fast-moving environment Strong communication skills Strong time management, organization, and decision-making skills Strong skills in Microsoft Office. (Excel, Word, Access, etc.) Strong skills in Google Applications (Google Docs, Gmail, Calendar, etc.) Knowledge and use of Microsoft Windows 10 operating system Multi-Task multiple projects and make sure each project's deadline is met NOT Required but Definitely a Big Plus: SQL experience Working knowledge of HTML and other web-based tools preferred Ability to systematically identify and solve sometimes obscure problems within a web-based commerce product in a client/server environment Create white papers, videos, and other instructive materials for use by our clients and the internal team Minimum 2 years of technical and/or customer service experience (call center customer service experience, technical help desk, or desk-side support experience) AA degree in a related technical or information technology field (Technical Call Center experience will be considered in lieu of degree) Previous break-fix, IT or network experience a plus but not required Documentation skills Beginner to intermediate knowledge of database structure, remote access, and networking, with the ability to increase this knowledge Bi-lingual in Spanish Compensation and Benefits: Competitive base salary commensurate with track record and experience Major medical and dental insurance 401k plan Paid vacation and holidays Personal days Live and work in a great location We are a progressive technology company with a legacy of providing quality integrated hardware and software systems and support to the amusement, family entertainment, and financial markets. Our rapidly growing client base, aggressive product development path, and dynamic work environment provide an exciting opportunity for talented individuals looking for career growth and significant advancement opportunities. Applicants with previous experience will be given priority.
    $30k-38k yearly est. 10d ago
  • Personal Trainer, Bethesda

    Equinox Holdings, Inc.

    Shelter advocate job in Bethesda, MD

    OUR STORY: Equinox Group is a high growth collective of the world's most influential, experiential, and differentiated lifestyle brands. We restlessly seek what is next for maximizing life - and boldly grow the lifestyle brands and experiences that define it. In addition to Equinox, our other brands, SoulCycle and Equinox Hotels are all recognized for inspiring and motivating members and employees to maximize life. Our portfolio of brands is recognized globally with locations within every major city across the United States in addition to London, Toronto, and Vancouver. OUR CODE: We are passionate about high performance living and we practice what we preach - investing time in our own health and fitness. We believe that everyone has untapped potential within them and it takes a disruptive approach to unleash it. We dream big and don't settle for the status quo. We sweat the details. We never accept less than 110% to help each other deliver the Equinox experience and enable our members to get great results. We are obsessed with what's new, what's now, what's next. Never following, always leading, and living ahead of the moment in fashion, culture, and consumer behavior. We aren't just a company; we're a community vested in each other's success. We value humility and a team approach at every level of the company. If you are a high performing individual who is passionate about winning and inspiring others then we are excited to discuss career opportunities with you. As an Equinox personal trainer your career becomes an empowered lifestyle founded on maximizing both your personal and client performance. Under the guidance of two dedicated managers you will develop and refine an approach to programming, education, business, and financial planning that ensures your Personal Training career is as unlimited as your passion. Secure a stronger future and help us redefine the science of fitness and the art of living. PRIMARY RESPONSIBILITIES AS A MEMBER OF OUR TEAM TO LEARN AND EXECUTE PT Business Management * Build and maintain an active client base * Manage and maintain an accurate schedule, inclusive of client appointments, meetings, and open availability within our internal scheduling systems * Market and sell personal training programs to members and/or clients through phone calls, emails, and in-person interactions * Maintain knowledge of all club services, programs, and products Service and Hospitality * Execute fitness assessments, guided workouts, and other complimentary services for members * Interact with members to enhance their workouts and overall club experience * Create and coach personalized programs for both in-person and virtual clients * Maintain an organized and safe fitness floor during shifts and sessions Professional Development * Attend Continuing Education classes to elevate knowledge and qualify for promotions * Attend and participate in any required one-on-one or team meetings with management * Current Personal Training certification or willingness to obtain one through certification reimbursement program. * Eligibility to begin a higher Tier & pay rate based on previous experience and education (Degree in the field) * Current CPR/AED certification * Certification opportunities available for non-certified applicants * Possess passion, ambition, drive, and knowledge regarding fitness * Ability to work in-person during weekdays/weekends * Strong verbal and written communication skills * Effective time management and organizational skills * Basic computer and technology skills * Energetic, friendly, punctual, and respectful AS A PERSONAL TRAINER OF THE EQUINOX TEAM YOU WILL RECEIVE: * Compensation for time spent in internal education to support your growth as a Personal Trainer and professional * Premier facilities with functional training areas, top-of-the-line strength and cardio equipment, and more * Access to our company discounts with various certifying bodies and countless seminars/workshops for CEU credits * Bonus opportunities for eligible trainers such as, but not limited to: New Trainer Bonus, Tri Annual Incentive Bonus, Senior Trainer Annual Bonus, and Member Referral Bonus * Access to Medical, Dental, Vision, and 401k benefits within the first month of employment * Pathway to management opportunities via our in-house Manager-In-Training program. * One of the highest and most competitive compensation plans in the industry with an earning potential of over $100K Pay Transparency: $39.50-$70/per session; or $17.95/hr (non-session work); ability to earn additional incentive bonuses AS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE: * We offer competitive salary, benefits, and industry leading commission opportunities for club employees * Complimentary Club membership * Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department. Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website at **************************** All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.
    $100k yearly 55d ago
  • Member Advocate 1 (Teller) - Central Vermont

    Northcountry Federal Credit Union

    Remote shelter advocate job

    Job Description NorthCountry Federal Credit Union seeks motivated employees interested in long-term professional development and advancement. We are repeat winners of Vermont Business Magazine's “Best Places to Work” award, and we support our employees with paid training as well as competitive compensation and a generous benefit plan. NorthCountry believes everyone has the right to be their true selves at work, at home, and in the community. Our goal is to ensure an inclusive environment with access to financial services where our employees and community members feel respected, valued, safe, and secure. Salary: $20/hr + (DOE) Role: Support the credit union's vision of being the community's most loved financial institution, and its mission to make people's financial dreams come true. Contribute to a world class experience for all members and staff, by building rapport, determining needs, and offering creative solutions to best serve their needs. Demonstrate professionalism and integrity and represent the credit union's core values in all interactions. Interactions will involve account transaction processing, account opening, account closing, account research, answering member questions, and providing accurate information regarding credit union products and services. Essential Functions & Responsibilities: 1. Develop and maintain a clear understanding of credit union products and services to talk confidently with members about their financial needs and cross-sell appropriate solutions to meet those needs. 2. Be proficient in all teller transactions, including deposits, withdrawals, transfers, loan payments (including Visa), cashier's checks, and wire transfers. Understand and apply proper procedures to open and close accounts (all share types) and be familiar with IRA rules and regulations. Become cross-trained in all vault management. 3. Actively listen to members needs and offer appropriate solutions for overcoming a financial challenge or achieving a financial goal, utilizing credit union loan and deposit products. Refer problems that are beyond their authority to their supervisor along with recommendations. 4. Make decisions that align with the credit union's core values while adhering to policies and procedures. 5. Develop an understanding and working knowledge of the credit union history, philosophy, organization, bylaws, policies, procedures and appropriate software systems. Perform all other job-related duties as assigned. Performance Measurements: 1. Attention to detail - The level at which tasks are performed carefully, accurately, and in accordance with specific instructions. Consistency of work quality and compliance with standards, requirements, and expectations. The tracking of numerical data and detailed organizational information, and the careful application of grammar, spelling, and punctuation rules. 2. Member Focus - The degree to which member service is demonstrated in the day-to-day business environment. The level of support for co-workers as well as outside members, clients, etc. 3. Problem Solving - The ability to predict, recognize, and define problems. Skill in generating, selecting, and implementing timely and meaningful solutions. 4. Teamwork & Cooperation - The degree to which individuals promote a collaborative, cooperative, and productive working environment. The level of demonstrated sensitivity, team building, support, and respect. The degree of synergy promoted. 5. Confidentiality - The ability to preserve sensitive and important information or data. Confidential information is not revealed outside of the company, except as necessary in the ordinary course of business. Knowledge and Skills: Experience One month to twelve months of similar or related experience. Education A high school education or equivalent. Interpersonal Skills Work involves extensive personal contact with others and is of a personal or sensitive nature. Motivating, influencing, and/or training others is key at this level. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary and often requires the ability to influence and/or sell ideas or services to others. Other Skills Good computer and communication skills. Physical Requirements Powered by JazzHR 7SMo8NNjl6
    $20 hourly 6d ago
  • Regional Gift Planning Advocate

    Diocese of Crookston

    Remote shelter advocate job

    Who We Are The Northland Catholic Community Foundation has a bold vision to advance the lives and the mission of Jesus Christ. Our mission is to accompany individuals to grow deeper in love with Christ and the Church by inviting them to invest God's gifts in gratitude and joy. Northland Catholic Community Foundation invests God's gifts in a uniquely Catholic way, stewards those gifts for eternity, creates donor-directed relationships based on trust and builds a legacy that is sustainable and fruitful. What You Will love You will love working from home and managing relationships for a group of assigned donors resulting in current gifts and future estate gifts as designated by the donor. You will advocate for donors while discovering, cultivating, inviting, and stewarding gifts. You will be supervised, advised, coached, and mentored by the NCCF Executive Director. The successful candidate must be willing to exercise servant leadership, make mistakes, ask forgiveness, grow with team members, and change people's lives with Christ for generations through donor-directed giving. What You Will Do · Multiply - disciples who grow in their understanding and experience of living a Christian stewardship way of life - seeing all as a gift from God and responding by sharing God's gifts with gratitude and joy. · Collaborate - with a growing team and in partnership with parishioners, pastors, principals, parish councils, and diocesan leaders. · Advocate & Manage - all aspects of individual donor relationships. Through personal contact you will inform, engage and cultivate current and prospective major and planned gift prospects in the Diocese of Crookston and the greater Catholic Church. · Solicit - single and multi-year current gifts and develop relationships that result in charitable estate gifts as directed by the donor for the missions and ministries they desire to bless. · Communicate & Manage - regional annual, stewardship, capital, and endowment appeals via all channels, ensuring internal and external communications are proactive, faith-filled, fruitful and unitive. · Research - Conduct appropriate and ethical research to identify and qualify prospective donors. What You'll Need The Gift Planning Advocate will have strong written and verbal communication skills. You will have a willingness to be coached and maintain a “whatever it takes” mentality combined with a “no task is too big or too small” attitude to succeed in this role. As part of a growing team, you need to be generous, joyful, celebrate success, take the initiative, work hard, collaborate and rest well. The successful candidate will love people and the mission of the Church, especially local missions and ministries, and bringing the best out of others. The position consists of managing a five-day schedule, offering availability outside of regular business hours when necessary, including some weekends and evenings. As A Gift Planning Advocate You Must: - Live stewardship as a way of life and grow in extraordinary generosity. - Be open to personal, professional, and spiritual growth. - Maintain an exceptional level of authenticity and confidentiality. - Be able to laugh at self and be magnanimous, vulnerable, curious, and tenacious. - Affirm and encourage others. - Possess proactive organizational time management skills. - Have engaging communication and interpersonal skills. - Aspire to master Microsoft Products and other necessary technologies. - Be flexible and travel when necessary. Your Benefits This is a regional work-from-home position. Single and family health insurance available with HSA and FSA options; Single or family dental options; Vacation, sick, holiday, holy day, bereavement, and retreat days; Employer-paid life and long-term disability insurance; Employer-paid retirement and optional 403(b) plan. To Apply: Prayerfully consider your future and submit a cover letter and resume with references to Joe Lichty at Northland Catholic Community Foundation via *********************. The position is open until filled. Work schedule Monday to Friday Benefits Paid time off Health insurance Dental insurance Life insurance 401(k) Mileage reimbursement
    $29k-41k yearly est. Easy Apply 60d+ ago
  • Client Advocate/Paralegal

    Chisholm Chisholm & Kilpatrick 4.0company rating

    Remote shelter advocate job

    Full-time Description Chisholm Chisholm & Kilpatrick (CCK) is a private, public-interest law firm offering rewarding work with a focus on disabled military veterans and their families, as well as a wide range of other individuals who have been denied life, health, and disability benefits. CCK is seeking a compassionate and empathetic Client Advocate to join our growing team. This position plays a critical role in supporting our clients by answering their questions, providing updates, and ensuring they receive the highest level of care and service. Position Summary: The Client Advocate will serve as the first and main point of contact for our disabled veteran clients and their families in the Veterans Practice Group. The role involves managing a high volume of client calls and correspondence (email & regular mail), providing timely updates on their cases, answering questions, and ensuring that all communications are clear, professional, and supportive. A successful candidate will be responsible for ensuring that forms and casework are completed, case notes are accurately updated in CCK's case management system, and all client questions and concerns are addressed in a timely fashion following CCK's policies. Responsibilities: Professionally manage a high volume of phone calls and email correspondence with clients and their families providing status updates and answering questions Utilize internal systems to retrieve relevant information and provide accurate status updates Adeptly multitask to ensure efficient handling of client queries while maintaining a high level of professionalism Draft basic forms Draft written correspondence to clients and VA Update CCK's case management program files with all client conversations, pertinent correspondence, and information Attend training sessions as directed by the supervisor Assist with the training of new Client Advocate/Paralegals as needed Requirements High School degree required; Bachelor's degree or equivalent experience in a related field preferred Experience in client services, customer support, or a related field is a plus Excellent verbal and written communication skills with the ability to explain complex information clearly and empathetically Proven experience in conducting professional phone conversations and communicating sensitive or confidential information Ability to make sound judgments and decisions Detail-oriented with the ability to prioritize tasks and meet deadlines Comfortable working independently and as part of a team Proficiency in Microsoft Office, Outlook, and Adobe Acrobat Fluency in English; Bilingual in Spanish is a plus Ability to successfully obtain and maintain a Personal Identity Verification (PIV) card and required VA network access, which includes a government background check, is required for this position. Compensation & Benefits: Starting annual salary is $43,775 per year CCK offers options for medical, dental, and vision insurance (including employer-paid medical insurance for the employee!) and other wellness benefits Gym membership reimbursement 15 days of PTO (increasing over time) plus 12 paid company holidays in 2025 401k matching Paid Parental Leave Additional Details: This role is available onsite at our Providence, RI Headquarters or remotely in the following states: CO, CT, FL, GA, IL, LA, ME, MA, NJ, NC, OH, RI, SC, TX, UT, VA Work Schedule: This is a full-time position, Monday through Friday. You may choose one of the following shifts: 8:00-4:30 pm ET, 8:30 - 5:00 pm EST, or 9:00 - 5:30 EST with a 30-minute lunch period. Remote Work Expectations: While this role offers the flexibility of working remotely, it is not a flexible schedule. Employees are expected to maintain the set working hours and dedicate their full attention to the role during this time. Remote work requires a professional, distraction-free environment to ensure productivity and accuracy. Employees must have reliable access to their own internet connection (30 Mbps upload speeds, minimum) and internet router to work remotely. Later stages of the interview process include an assessment, internet speed test, and a reference check. CCK provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. If you are passionate about assisting our Veterans Practice Group and providing high-quality service to our clients, we encourage you to apply for this exciting opportunity. #LI-CCK Salary Description Starting salary is $43,775
    $43.8k yearly 60d+ ago
  • Benefit Center Advocate (Short-term Assignment) - Work from Home!

    Businessolver 3.8company rating

    Remote shelter advocate job

    Right Pay. Right Company. Right at Home! We are Looking for Great Talent to Start on January 12th, 2026! * 100% Remote - Work & Train from Your Home * $17 per hour Shifts are eight-hour work days (M-F) Available Schedules are Listed Below: * 7:00AM - 3:30PM Central Time * 8:00AM - 4:30PM Centeral Time * 8:30AM - 5:00PM Central Time * 9:30AM - 6:00PM Central Time * 10:30AM - 07:00PM Central Time Anticipated assignment length: 2 - 3 months We are seeking full-time or part-time employees (Advocates) to support our clients by taking calls regarding employee dependent verification. This is a meaningful role in which you can take pride in knowing that at the other end of our technology is a person, a family member, or a loved one that needs your support. The Details: * Serve as the primary point of contact for inbound calls related to the dependent verification audit, responding to employee inquiries with professionalism, energy, and a positive attitude. * Clearly communicate the audit timeline, deadlines, and documentation requirements to employees to ensure understanding and compliance. * Review submitted documentation to verify eligibility for dependent coverage elections; approve documentation when it meets sufficiency criteria. * Accurately document call details, inquiries, and outcomes in the system to maintain thorough records. * Collaborate with team members to provide creative and resourceful solutions to caller issues and audit-related questions. * Ensure all processes comply with established policies and procedures, completing transactions timely and accurately. * Take ownership of the entire interaction process, from initial contact through resolution, maintaining accountability for quality and completeness. * Follow general supervision and adhere to established procedures and guidelines consistently. * Maintain regular attendance, punctuality, and adherence to scheduled shifts. * Perform additional duties as assigned to support team and client success. What You Need to Make the Cut: * Service Center Experience is Required * Experience with Verification Services, COBRA Administration, Leave of Absence, Retiree Services, and Document Fulfillment is a plus * Strong customer-centric mindset * Must be comfortable with technology - we are a technology company! * Competitive, team player who strives for excellence * Strong interpersonal skills to find success in every opportunity * Exceptional phone etiquette and communication skills We Require that You Have: * Windows Enabled PC/Laptop or MacBook (Chromebooks and Tablets are NOT supported) * Internet speeds of above 20 Mbps (Download) and 5 Mbps (Upload) * Ethernet Cable Connection Highly Recommended * We also highly recommend that applicants possess a 2nd monitor (screen) when performing the role Training: * Businessolver will provide a comprehensive training program prior to "going live" * All training sessions are mandatory and will be completed from the convenience of your home office Please note that the completion of a background check is required for this role.
    $17 hourly Auto-Apply 27d ago
  • Client Advocate

    The Dc Children's Advocacy Center

    Shelter advocate job in Washington, DC

    Full-time Description ABOUT US Resolving to make the world better for children is at the heart of Safe Shores -The DC Children's Advocacy Center's mission to provide survivor-centered intervention, hope, and healing for children and families affected by abuse, trauma, and violence in the District of Columbia. Our efforts are focused on working to prevent and end child abuse and neglect through promising practices, policies, and partnerships. Working side-by-side with passion-driven multidisciplinary teams, we aim to: Minimize the trauma experienced by children and adolescents who have been identified as victims of sexual or physical abuse. Improve the investigation and prosecution of sexual and physical abuse cases from the point of intervention through to treatment and healing. Promote inter-agency collaboration for effective decision-making and management of sexual and physical abuse cases. Prevent further or future abuse of child victims. Provide training professionals in the field of investigation, prosecution, and provision of services for sexually and physically abused children, adolescents, and their non-offending caretakers. THE JOB AND YOUR ROLE As a Client Advocate, you would provide advocacy, crisis intervention, systems navigation, emotional support, and referrals to families impacted by sexual abuse, physical abuse, and other forms of violence. You would also work directly with non-offending caregivers to support the caregiver in providing support to child victims, their siblings, and any other secondary victims. The focus of advocacy is to help reduce trauma for the child and family members and to support cases in achieving best outcomes. This position helps caregivers identify and access services the family may need and acts as a liaison with the Multidisciplinary Team, supporting the child and family throughout the investigative process. This in-person position is subject to modification or hybrid work based on programmatic needs. The incumbent must participate in an on-call rotation for after-hours and weekend forensic interviewing and advocacy. This position is a mandated reporter for child abuse and neglect under District of Columbia Statute §4-1321.02. The essential duties and responsibilities of this position include but are not limited to: Provide support, education, and crisis intervention to non-offending caregivers, secondary victims/survivors, and children during the forensic interview process and, as needed, assist caregivers in identifying options that are available to them and empowering them. Meet with non-offending caregivers to assess social service and crime victims' compensation needs, connect them with child-serving community-based agencies, and follow up to ensure services are obtained. Provide information to the non-offending caregivers regarding trauma and the impact of trauma on children, adolescents, and families. Provide caregivers with educational information about available support and service resources, crime victim rights, and the multidisciplinary team (MDT) investigation process. Participate in the MDT process by coordinating client services, as needed, with clinical staff and MDT members (attorneys, law enforcement, social workers, and medical personnel) Provide accompaniment to clients as needed for housing referrals, school support, or court accompaniment. Troubleshoot barriers to accessing services with clients and community service agencies. Assist the family in accessing services the team recommends and provide immediate and ongoing follow-up as needed. Steward children and non-offending caregivers throughout the investigative process. Partnering with Advocates on the Youth Advocacy Team to support adolescent victims/survivors. Act as an advocate/liaison between families and law enforcement, child protective services, medical and mental health service providers, and the prosecutor's office. Assist in developing information and resources to support children and caregivers. Perform a safety assessment of the family and develop and recommend a safety plan in cases when appropriate. Participate in regular individual supervision, staff meetings, multidisciplinary (MDT) meetings, in-service training, professional development, and other meetings as required. Provide 24-hour on-call crisis intervention and advocacy services as assigned. Provides supervision of clients on the program floor, engaging clients in the waiting/play areas and assessing play/learning levels for age-appropriate activities and preparing and serving light snacks/meals. Assist in and lead the facilitation of client groups. Maintain and assure quality and confidentiality of electronic and paper files, statistical tracking, and inventory. Arrange or order emergency clothing or other material/referral resources for clients. Assist in maintaining material needs such as the clothing closet or youth activity program food and toys, as needed. Assist in the implementation of Safe Shores seasonal drives, as needed. WHAT WE OFFER Total Compensation: We prioritize your overall health and well-being. A salary is just a number, but you must consider the big picture. As a Client advocate, your starting salary is $62,800. We take total compensation seriously. We proudly provide one of the most robust benefits packages in the non-profit sector, including employer-paid medical, dental, and vision insurance for our employees, and that's just the tip of the iceberg. Our work is complex, and in this field, we firmly believe that we must care for ourselves to be present for our circle and those we serve. Please take a moment to read the complete list of employee benefits we offer. We are sure you'll be impressed. Birthday Comp Day (your birthday is a holiday for you!) Annual Professional Development Fund 13 days of paid vacation leave 13 days of paid sick leave 13 days of paid holidays Paid personal leave Paid parental leave 100% employer-paid medical (PPO with lots of provider options), dental, and vision insurance for the current 2024-2025 plan year Dedicated Employee Assistance Program (EAP) Employee appreciation and wellness events Short- and long-term disability insurance Life insurance 403(b) Retirement Plan (Employer contribution after one year of service) Essential oils and diffusers for employee workspaces Safe Shores offers paid sabbatical leave for employees with a five or more consecutive years tenure. We want you to succeed. To start, we understand that for employees to flourish, they must be given a safe environment to be curious about all aspects of our mission and to learn and grow within their roles. That said, we intentionally provide support and encouragement to our employees and value open, honest, and respectful conversations. Requirements WHAT YOU OFFER You are passionate about Safe Shores' mission, vision, and values, committed to doing what's best and suitable for those we serve, and driven to become an outstanding asset to our community of colleagues. You have strong listening and communication skills, both oral and written, and must be able to adapt to various audiences fluidly. You have the heart of an advocate and care deeply about reducing the impacts of trauma on children and families. Most importantly, you have a high level of cultural competence and believe and thrive in a workplace culture committed to countering all forms of prejudice and discrimination. We are seeking a candidate with a strong understanding of Washington, D.C., including the needs and histories of local communities, locally available supportive resources, and the social services and regulatory context of the nation's capital. The ideal candidate will be able to navigate the unique dynamics of the area, contributing to our mission with an informed perspective and local awareness. Eligibility / Qualifications Bachelor's degree required in social work, mental health, counseling, or a related field. A minimum of two (2) full years of professional experience working with adult caregivers of children who have experienced abuse and trauma and the ability to engage and facilitate dialogue about childhood, parenting, and navigating complex emotions. Ability to work effectively with caregivers, children, and adolescents. Ability to work effectively with MDT partners, including child welfare social workers, law enforcement officers, medical and mental health professionals, and other government and judicial agencies. Knowledge and understanding of the dynamics of child development, child sexual abuse, trauma, family violence, and sexual violence. Ability to successfully pass Child Protection Registry clearance and criminal background check. Preferred Qualifications • Strong understanding of Washington, D.C., including the needs and histories of local communities, locally available supportive resources, and the social services and regulatory context of the nation's capital. The ideal candidate will be able to navigate the unique dynamics of the area, contributing to our mission with an informed perspective and local awareness. • Master's degree in social work, psychology, counseling, or related field. • Formal training and/or certification as a victim advocate or crisis counselor. • Experience working within a multidisciplinary team. • Licensure as an LGPC, LPC, LGSW, or LICSW. THE APPLICATION PROCESS Stage 1: Complete the application, including both a cover letter and a resume, along with the questionnaire. Stage 2: The best-qualified candidates will be invited to participate in the interview process. Stage 3: Offer and Onboarding EEO STATEMENT Safe Shores is an equal-opportunity employer and values diversity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. DIVERSITY, EQUITY, INCLUSION, and BELONGING Safe Shores expects all employees to respect and be sensitive to Diversity, Equity, Inclusion, and Belonging and the cultural differences of applicants, other employees, and those we serve. We demonstrate this respect and sensitivity without regard to race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, gender identity or expression, familial status, family responsibilities, matriculation, political affiliation, genetic information, disability (actual or perceived), source of income, place of residence or business, military service, and any other basis protected by federal or District of Columbia law. Interested in applying or want more information? Visit www.safeshores.org/careers! Salary Description Starting salary of $62,800 per year
    $62.8k yearly 48d ago
  • Advocate for the International Rescue Committee

    Threshold Giving

    Shelter advocate job in Washington, DC

    Job Description Threshold Giving is looking for outgoing, confident and passionate activists to join our fundraising team in Washington. Make life-long friends and work in a supportive, fun team environment. Earn base salary, plus uncapped bonuses with a clear growth and development plan. Help displaced and refugee adults/children in Gaza, Ukraine, Sudan, Haiti and so many more places around the world access safety, healing and life-sustaining support. Build on your communication and leadership skills every day. Raise long-term sustainable funds for one of the most impactful non-profit organizations in the world. Hours: Full Time - Tuesday to Saturday 10:00am-7:00pm (we are only hiring full time based on your ability to work this schedule) Pay: $25 an hour plus uncapped bonuses Threshold Giving works with incredible non-profits such as The International Rescue Committee to generate vital funds needed to save lives, empower people and create a more equitable sustainable world! We're looking for energetic, confident communicators who aren't afraid to strike up a conversation, express their values and to inspire members of their community to make a real and lasting change! The Position: You will work with your team on different streets in the city where you will engage in inspiring conversations with members of the public, motivating them to become a supporter of the IRC through an ongoing donation. Each and every conversation you have will have both an immediate and long-term impact on the issues that matter most. If you're interested in being a voice for the voiceless, we want to hear from you. No experience required! Full, paid training will be provided. Instead we're looking for: Highly confident, sociable individuals who want to be a part of a high-energy, lively team! Passionate activists who genuinely care about having an impact and making the world a better place Charismatic communicators, who thrive on having meaningful, engaging conversations People with an unshakeable belief that every conversation can have an impact People with experience in the following sectors/positions are especially suited to fundraising: performing arts, canvassing, sales, restaurant and hospitality, activism, public speaking. It's also a fantastic opportunity for recent graduates looking for an entry-level non-profit position to kick start their career! Threshold Giving - Igniting Passion. Inspiring Change. Powered by JazzHR vAEoR6katW
    $25 hourly 27d ago
  • Weekend Residential Advocate - Domestic Violence Shelter

    Jewish Social Services 4.0company rating

    Shelter advocate job in Rockville, MD

    Weekend Residential Advocate The Residential Advocate provides support and direct assistance in a trauma informed setting to promote the health, safety and wellbeing of women and children who are domestic violence survivors. We have immediate openings for weekend shifts: 7am-3:30pm, 3pm-11:30pm, 11pm-7:30am. Note: Residential Advocates at BAK are essential employees and expected to report to work during weather emergencies or other unusual events. RAs must stay at the center until they are relieved by another responsible staff person, even if others are delayed. The building may not be left without responsible staff on duty at any time. Responsibilities: Provides support and direct assistance to shelter residents to ensure their health and safety, which includes walking the hallways, making sure that children are safe and occupied and bathrooms and common areas are kept clean. Responds to calls from the Crisis Center or Abused Persons Program about new admissions. Welcomes new residents to the BAK center, assists with their orientation and intake to the residential facility and provides for immediate needs; also assist with resident admissions and discharges. Assists in the provision of nutritious meals and snacks for residents and children per established schedule, and assists residents in meal preparation, set up and clean up. Ensures that the facility is clean and in good order, eliciting assistance from residents and other RAs to handle routine household chores. Prepares rooms that have been vacated for new residents and does laundry. Alerts the Residential Services Coordinator of need for repairs or maintenance. Coordinate activities and assist residents with daily living tasks and/or concrete service plans, ensuring safety, cleanliness and order in the Center. Be responsive to moment-to-moment resident needs and act as a liaison between the resident and counseling staff. Provides transportation for residents to appointments as deemed necessary in program vehicle, or with tokens and taxi vouchers. These may include court, medical appointments, social services, and housing agencies, and to pick up client belongings that were left behind. Assists with Child Care duties as requested and with weekly recreational and leisure time activities at the Center. Assists with BAK's special seasonal events such as the Holiday Store, Summer Camp and Birthday celebrations. Reads the current Log at the start of every shift and adds client notes, shift log notes and critical incident reports that are neat, timely and accurate. Assists at Community Meetings to discuss resident concerns and build a sense of community. Provides supportive assistance to residents in developing life skills as identified in their service plan. Assists in the sorting, storing and distribution of donations to the center. Overnight Residential Advocates in addition to the duties and responsibilities listed above, complete wellness checks and safety rounds of the facility every hour. Position Qualifications: High school degree required, Bachelor's degree in Social Science, Health and Human Services, Social Work, or counseling field preferred. Two years' experience with mental health/substance abuse preferred. Domestic Violence/Shelter setting experience is a strong plus. Oral fluency in Spanish preferred. Must have valid driver's license with less than three points. Starting pay $20/hour
    $20 hourly 15d ago
  • Victim Advocate, Domestic Violence PRN

    University of Maryland Medical System 4.3company rating

    Shelter advocate job in Largo, MD

    Located in Largo in the heart of Prince George's County, our new state-of-the-art regional medical center (UM Capital Region Medical Center) will provide improved access to primary and ambulatory care services, and serve as a tertiary care center for critically ill patients. In addition, our new space will allow us to expand our offerings as a community partner to help improve the health status of Prince George's County residents. Job Description POSITION SUMMARY: Provides advocacy and crisis intervention to victims, survivors, and stakeholders effected by sexual and domestic violence. Conducts intakes/assessments/consultations, provides information and establishes appropriate disposition, referrals, and follow-up to patients and impacted members of the community. Principal Duties: 1. Appropriately screens walk-in patients and consults. 2. Utilizes active listening skills to ascertain each patient's needs; responds in an appropriate manner. 3. Responds to needs of crisis line callers in an appropriate manner in accordance with written procedures. 4. Accurately assesses lethality and initiates appropriate intervention with patients expressing suicidal ideations. 5. Provides crisis callers with accurate information and makes appropriate referrals. 6. Provides emotional support to patients in crisis while setting limits. 7. Prioritizes and processes cases in an efficient manner. 8. Conducts empathetic, objective interviews with patients, being supportive and non-threatening while maintaining a therapeutic relationship. 9. Observes patient's behavior and alerts staff when the potential for violent or dangerous behavior is observed. 10. Approaches depressed and/or suicidal patients in a non-threatening and supportive manner and is empathetic while maintaining a therapeutic relationship. 11. Works cooperatively with intra-interdepartmental staff. Maintains professional demeanor at all times. 12. Accurately completes documentation of patient's encounter in electronic medical record (EMR). 13. Collaborates with physicians and staff in all aspects of patient care and appropriately consults with physician regarding case management. 14. Documents information in the clinical record and completes all paperwork related to patient encounter in accordance with quality assurance standards and written procedures. 15. Obtains collateral information from families, care providers and significant others when necessary. 16. Completes demographic and disposition documentation required for DV SAC referrals. 17. Provides shift change information according to policy. Customer Service: 1. Greets customers in courteous, friendly, respectful and professional manner at all times, including maintaining eye contact when appropriate. 2. Follows communication protocols to both internal and external customers, including introducing him/herself with job title and experience, asking open ended questions, such as “How may I be of help to you?” using the customer's name as soon as it is learned. 3. Responds promptly and appropriately to customer questions/concerns/complaints and attempts immediate resolution. 4. Keeps customer's information confidential, including public places such as elevators or the cafeteria. 5. Provides assistance and offers help immediately, including finding someone else to meet the request, if unable to do so him/herself. Introduce other staff to customers when a hand-off occurs and explain that the person will provide excellent service. 6. Demonstrates commitment to excellent service recovery when a customer's expectations have not been met. Commitment to Co-Workers: 1. Offers assistance to colleagues and other departments when needed. 2. Takes responsibility for solving problems regardless of origin; completes assignments, and respects deadlines. 3. Resolves conflict directly with colleagues and seeks assistance from others if the issue cannot be resolved. Refrains from criticism in public. 4. Mindful and respectful of others' time and schedules. Attends meetings on time and communicates any absences. 5. Provides co-workers with a status report for continuity of workflow when planning to be out of the office, off the unit, or away from the department. Communication Etiquette: 1. Respectful, courteous and professional in all forms of communication and follows facility's service communication protocol in all interactions. 2. Refrains from use of personal cell phone in patient care areas and keeps usage to a minimum at all other times while on duty. 3. Does not text or use e-mail during meetings (except for exigent or emergency situations). 4. Limits use of business cell phone during meetings (remain on vibrate and/or calls go to voicemail). 5. Makes every effort to answer telephone calls within three rings, introducing him/herself, department and title (if appropriate). Asks permission before placing the caller on hold or using the speakerphone. If caller is transferred, gives the caller the extension number of the person he or she is being transferred to. Offers further assistance to the caller upon completing the conversation. 6. Maintains an appropriate voicemail message and when away from the office has an out-of-office email message that is brief, current, and includes name and department and offers the caller options if possible. 7. Returns email and voicemail messages promptly but no later than within one business day (24 hours). 8. Always mindful of voice and language in public. Self-Management: 1. Reports to work appropriately groomed and in compliance with the Hospital's dress code. Wears identification badge at all times at chest level and facing outwards so identification is clearly visible. 2. Complete all assignments within deadlines or negotiates alternative actions and time frames in order to achieve desired outcomes. 3. Completes mandatory, annual education and competency requirements. 4. Follows UMCAP safety, infection control and employee health standards. 5. Demonstrates responsibility for personal growth, development and professional knowledge and competency. 6. Adhere to all UMCAP and department policies and procedures, including Code of Conduct and professional behavior standards. Does not exceed Hospital guidelines in reference to attendance, punctuality, and use of sick and unplanned absences. Provides notification of absences, lateness and vacation requests according to department guidelines. Respects length of time for lunch and break times. 7. Reviews, signs, and adheres to UMCAP and/or departmental confidentiality statement. Qualifications Licensure/Certification/Registration Basic Life Support - Health Care Provider (BLS-HCP) Education/Knowledge Attained Level: Formal Preferred: Course work in crisis intervention and grief counseling Completed Course Work/Program: Associate's Degree in Health Education, Social Work or related field Applicable Experience Experience (years): Required: 1 - 3 years Preferred: 3 - 5 years Experience (describe required & preferred): Minimum of 1 year in crisis intervention and mental health counseling required. Experience summarizing patient information and documenting psychosocial findings and other patient interactions. Technical/Clinical Skills Microsoft Office Suite Skill Level Word: Intermediate Excel: Basic Problem Solving/Analytical Skills & Abilities Professional/Supervisory Level of Supervision Required Work Product is Reviewed Periodically Contacts Inside & Outside Facility/Corporation Outside the Company to Give or Receive Information Working Conditions Pushing and/or pulling non-motorized equipment (e.g., stretchers, supply carts, mops) weighing over 50 pounds. Using a keyboard to interact with computer system Proofreading and/or reviewing documents Sitting for extended periods of time Walking for extended periods of time Ability to communicate verbally Color Vision Ability to hear Additional Information All your information will be kept confidential according to EEO guidelines. Compensation: Pay Range: $26.14-$36.59/hr depending on years of prior experience Other Compensation (if applicable): Shift differentials Review the 2025-2026 UMMS Benefits Guide
    $26.1-36.6 hourly 27d ago
  • Domestic Violence Advocate

    Mary's Center 4.3company rating

    Shelter advocate job in Adelphi, MD

    The Domestic Violence (DV) Advocate's primary objective is to support victims and survivors of domestic violence with on-going case management as they take steps to become self-sufficient. The DV Advocate provides care coordination services to help navigate and connect to legal, health and DV service providers. The DV Advocate leads outreach activities to advocate, promote and educate the community on domestic violence and healthy relationships. Reportability This position will report directly to the Director of Social Services Essential Duties and Responsibilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Advocacy and Care Coordination: Provide crisis intervention and ongoing case management to DV victims and survivors in need of support. Support DV victims and survivors to obtain protective orders, attend court hearings, and provide linkages to domestic violence service providers. Explain crime victims' rights and support navigating through legal processes in civil and criminal courts for domestic violence. Assist DV victims/survivors with drafting individualized safety plans, help identify emergency contacts, and brainstorm other strategies to maximize safety. Educate the financial resources available to victims such as crime victim compensation programs, and support victims with the application process. Identify urgent housing needs of DV victims and support housing solutions. Refer services to address whole-person centered health and wellness to include medical, dental, behavioral health, and social services. Active member of the intervention team to provide assistance to families in modifying behaviors or conditions to promote healthy relationships. Participate in outreach activities and build community partnerships to educate on domestic violence and promote healthy relationships in the community. Lead domestic violence trainings for internal staff and for external staff at partner agencies. Documentation: Enter all screenings, assessments, and encounter notes into electronic health record within 48 hours from date of service. Ensure all application forms are completed accurately and submitted with appropriate supporting documents. Upload all participants forms, court orders, safety plans and other documents into electronic health record. Create, document, and review individualized care plans with DV victims or survivors to measure progress towards goal completion. Draft grant program and progress reports as required by Director of Social Services. Qualifications The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions . Knowledge, Skills & Abilities - Associate degree in Social Work, Family Studies, Human Services; or a minimum of 2 years of relevant experience in victim services. Experience with trauma-informed care. Ability to become a certified DV victim advocate via a multi-day 40-hour training. Abide by grant report timelines and deadlines. Implement case management skills independently to include care coordination, referral follow-up, and case closure. Possess knowledge of community resources that can address social drivers of health. Language requirement: Must have the ability to communicate effectively in English and Spanish as used by participants. Physical Demands -Regularly required to sit; frequently required to reach with hands and arms, walk, stoop, kneel, crouch, talk or hear; must be able to lift objects up to twenty-five (25) pounds. Work Environment - This position serves Prince George's & Montgomery counties in Maryland and is assigned to Mary's Center's Adelphi and Silver Spring clinic locations. Mostly in a typical office or clinic setting with quiet to moderate noise level. Opportunity to work a hybrid schedule - remotely & onsite, as needed. The Benefits: Health Insurance: medical, dental & vision - plus retirement options through 403(b) contribution and investment opportunities 25 days of paid leave annually (in addition to paid holidays), plus 5 educational days Tuition reimbursement of $2000/year towards education assistance and professional development Transportation subsidy via metro & bus Employee Assistance Program (EAP)
    $34k-51k yearly est. 60d+ ago
  • Personal Trainer, Bethesda

    Equinox 4.7company rating

    Shelter advocate job in Bethesda, MD

    OUR STORY: Equinox Group is a high growth collective of the world's most influential, experiential, and differentiated lifestyle brands. We restlessly seek what is next for maximizing life - and boldly grow the lifestyle brands and experiences that define it. In addition to Equinox, our other brands, SoulCycle and Equinox Hotels are all recognized for inspiring and motivating members and employees to maximize life. Our portfolio of brands is recognized globally with locations within every major city across the United States in addition to London, Toronto, and Vancouver. OUR CODE: We are passionate about high performance living and we practice what we preach - investing time in our own health and fitness. We believe that everyone has untapped potential within them and it takes a disruptive approach to unleash it. We dream big and don't settle for the status quo. We sweat the details. We never accept less than 110% to help each other deliver the Equinox experience and enable our members to get great results. We are obsessed with what's new, what's now, what's next. Never following, always leading, and living ahead of the moment in fashion, culture, and consumer behavior. We aren't just a company; we're a community vested in each other's success. We value humility and a team approach at every level of the company. If you are a high performing individual who is passionate about winning and inspiring others then we are excited to discuss career opportunities with you. As an Equinox personal trainer your career becomes an empowered lifestyle founded on maximizing both your personal and client performance. Under the guidance of two dedicated managers you will develop and refine an approach to programming, education, business, and financial planning that ensures your Personal Training career is as unlimited as your passion. Secure a stronger future and help us redefine the science of fitness and the art of living. PRIMARY RESPONSIBILITIES AS A MEMBER OF OUR TEAM TO LEARN AND EXECUTE PT Business Management Build and maintain an active client base Manage and maintain an accurate schedule, inclusive of client appointments, meetings, and open availability within our internal scheduling systems Market and sell personal training programs to members and/or clients through phone calls, emails, and in-person interactions Maintain knowledge of all club services, programs, and products Service and Hospitality Execute fitness assessments, guided workouts, and other complimentary services for members Interact with members to enhance their workouts and overall club experience Create and coach personalized programs for both in-person and virtual clients Maintain an organized and safe fitness floor during shifts and sessions Professional Development Attend Continuing Education classes to elevate knowledge and qualify for promotions Attend and participate in any required one-on-one or team meetings with management Qualifications Current Personal Training certification or willingness to obtain one through certification reimbursement program. Eligibility to begin a higher Tier & pay rate based on previous experience and education (Degree in the field) Current CPR/AED certification Certification opportunities available for non-certified applicants Possess passion, ambition, drive, and knowledge regarding fitness Ability to work in-person during weekdays/weekends Strong verbal and written communication skills Effective time management and organizational skills Basic computer and technology skills Energetic, friendly, punctual, and respectful AS A PERSONAL TRAINER OF THE EQUINOX TEAM YOU WILL RECEIVE: Compensation for time spent in internal education to support your growth as a Personal Trainer and professional Premier facilities with functional training areas, top-of-the-line strength and cardio equipment, and more Access to our company discounts with various certifying bodies and countless seminars/workshops for CEU credits Bonus opportunities for eligible trainers such as, but not limited to: New Trainer Bonus, Tri Annual Incentive Bonus, Senior Trainer Annual Bonus, and Member Referral Bonus Access to Medical, Dental, Vision, and 401k benefits within the first month of employment Pathway to management opportunities via our in-house Manager-In-Training program. One of the highest and most competitive compensation plans in the industry with an earning potential of over $100K Pay Transparency: $39.50-$70/per session; or $17.95/hr (non-session work); ability to earn additional incentive bonuses Additional Information AS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE: We offer competitive salary, benefits, and industry leading commission opportunities for club employees Complimentary Club membership Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department. Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website at **************************** All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.
    $22k-28k yearly est. 60d+ ago

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