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Director, Paid Social
Nutrafol 3.8
Remote shelter director job
Keep Growing with Nutrafol
We're a growing company. Everything we do, we do to help people grow into the best version of themselves. As the pioneers of hair wellness, we create clinically tested products for hair growth and provide support for people at every step of their hair journey.
Our multi-factorial approach targets key root causes of hair thinning using a patented blend of standardized vitamins, minerals and natural ingredients -- and is recommended by over 7,500 physicians and hair professionals for trusted, reliable results. We never settle, and are continuously challenging existing treatments and methodologies to advance the frontier of hair science. As we help our customers grow, we grow too -- by embracing individuality and differences, leading by example, and empowering ourselves and others with our passion for wellness and innovation.
Keep growing. It's our mantra. Our commitment to helping anybody and everybody committed to realizing their own potential to grow.
About You
We are seeking an accomplished and forward-thinking Director of Paid Social to lead the development and execution of innovative media strategies. This leader will own substantial media budgets and play a critical role in driving acquisition across Meta, TikTok, Reddit, and other emerging social channels.
The Director will own performance strategy, guide a team of channel experts, and partner cross-functionally to deliver efficient, scalable growth for new customers. The ideal candidate blends data-driven decision-making with a deep understanding of creative, audience, and platform nuances. They are both a player and a coach, comfortable getting into platform details while developing team talent and elevating our paid social practice.
Responsibilities:
Build and own Nutrafol's paid social strategy across core and emerging platforms, developing a best-in-class organization to manage, optimize, and grow a large-scale Paid Social program
Develop innovative strategies and testing roadmaps that balance efficiency, scale, and long-term brand growth
Leverage platform and MTA data to inform investment decisions.
Drive actionable insights across audiences, creative, placements, and bidding strategies.
Define clear KPIs and implement rigorous performance tracking and reporting frameworks.
Partner with Analytics to assess channel efficiency, incrementality, and ROI.
Translate complex data into clear business narratives and recommendations for senior leadership.
Lead, mentor, and develop a team of paid social managers and associates nurturing both their technical expertise and leadership skills to ensure their growth and the success of your shared efforts
Foster a culture of testing, curiosity, accountability, and performance excellence
Collaborate with Creative, Influencer, and Brand teams to ensure cohesive, data-informed storytelling across the funnel
Stay ahead of platform trends, algorithm changes, and new product features to drive early adoption and innovation.
Proactively identify opportunities to improve process, automation, and team workflow.
Requirements:
8 - 10+ years of experience in paid social media management within an eCommerce company; DTC experience is preferred
5 years of experience hiring and leading teams, including demonstrated success in mentoring and growing high-performing teams
Deep expertise in Meta Ads Manager, TikTok Ads Manager, TikTok Shop and at least one emerging platform (Pinterest, Reddit, or Snapchat); hands-on keyboard experience is required
Experience leveraging an MTA or MMM to drive new customer acquisition
Strong analytical mindset with advanced Excel or data visualization skills (e.g., Tableau)
Proven ability to manage large budgets and deliver on CPA targets
Excellent communicator, able to translate performance insights into strategic recommendations for executives
Comfortable working in a fast-paced, results-driven environment with shifting priorities
Preferred Qualifications
Experience with a DTC subscription brand
Agency and in-house experience
Nutrafol takes into consideration a wide range of factors in final compensation decisions, including but not limited to: skill sets, experience and training, licensure and certifications, qualifications and education, and other business and organizational needs. The listed range is applicable only to the annual base salary and does not include additional perks, benefits, or applicable bonus eligibility comprising the total compensation package.Salary Range:$165,000-$175,000 USDPerks & Benefits
Fully remote work experience
Comprehensive medical, dental, and vision package, including FSA program
401K with employer match
Quarterly Bonus Program
Flexible PTO
Two company-wide wellness breaks every day
Free lunch on us every Tuesday and Thursday via Seamless/Grubhub
Monthly wellness stipend
Monthly internet stipend
Monthly cell phone stipend
Annual learning & development stipend
Wellness Program, including virtual Wellness Sessions & No-Meeting Wednesdays
Free meditation app membership (Headspace)
Free Nutrafol subscription
Pet insurance discounts and benefits
California residents may review our CCPA notice here.
$165k-175k yearly Auto-Apply 34d ago
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Director, Paid Social
Unilever 4.7
Remote shelter director job
**Keep Growing with Nutrafol** We're a growing company. Everything we do, we do to help people grow into the best version of themselves. As the pioneers of hair wellness, we create clinically tested products for hair growth and provide support for people at every step of their hair journey.
Our multi-factorial approach targets key root causes of hair thinning using a patented blend of standardized vitamins, minerals and natural ingredients -- and is recommended by over 7,500 physicians and hair professionals for trusted, reliable results. We never settle, and are continuously challenging existing treatments and methodologies to advance the frontier of hair science. As we help our customers grow, we grow too -- by embracing individuality and differences, leading by example, and empowering ourselves and others with our passion for wellness and innovation.
Keep growing. It's our mantra. Our commitment to helping anybody and everybody committed to realizing their own potential to grow.
**About You**
We are seeking an accomplished and forward-thinking Director of Paid Social to lead the development and execution of innovative media strategies. This leader will own substantial media budgets and play a critical role in driving acquisition across Meta, TikTok, Reddit, and other emerging social channels.
The Director will own performance strategy, guide a team of channel experts, and partner cross-functionally to deliver efficient, scalable growth for new customers. The ideal candidate blends data-driven decision-making with a deep understanding of creative, audience, and platform nuances. They are both a player and a coach, comfortable getting into platform details while developing team talent and elevating our paid social practice.
**Responsibilities:**
+ Build and own Nutrafol's paid social strategy across core and emerging platforms, developing a best-in-class organization to manage, optimize, and grow a large-scale Paid Social program
+ Develop innovative strategies and testing roadmaps that balance efficiency, scale, and long-term brand growth
+ Leverage platform and MTA data to inform investment decisions.
+ Drive actionable insights across audiences, creative, placements, and bidding strategies.
+ Define clear KPIs and implement rigorous performance tracking and reporting frameworks.
+ Partner with Analytics to assess channel efficiency, incrementality, and ROI.
+ Translate complex data into clear business narratives and recommendations for senior leadership.
+ Lead, mentor, and develop a team of paid social managers and associates nurturing both their technical expertise and leadership skills to ensure their growth and the success of your shared efforts
+ Foster a culture of testing, curiosity, accountability, and performance excellence
+ Collaborate with Creative, Influencer, and Brand teams to ensure cohesive, data-informed storytelling across the funnel
+ Stay ahead of platform trends, algorithm changes, and new product features to drive early adoption and innovation.
+ Proactively identify opportunities to improve process, automation, and team workflow.
**Requirements** **:**
+ 8 - 10+ years of experience in paid social media management within an eCommerce company; DTC experience is preferred
+ 5 years of experience hiring and leading teams, including demonstrated success in mentoring and growing high-performing teams
+ Deep expertise in Meta Ads Manager, TikTok Ads Manager, TikTok Shop and at least one emerging platform (Pinterest, Reddit, or Snapchat); hands-on keyboard experience is required
+ Experience leveraging an MTA or MMM to drive new customer acquisition
+ Strong analytical mindset with advanced Excel or data visualization skills (e.g., Tableau)
+ Proven ability to manage large budgets and deliver on CPA targets
+ Excellent communicator, able to translate performance insights into strategic recommendations for executives
+ Comfortable working in a fast-paced, results-driven environment with shifting priorities
**Preferred Qualifications**
+ Experience with a DTC subscription brand
+ Agency and in-house experience
Nutrafol takes into consideration a wide range of factors in final compensation decisions, including but not limited to: skill sets, experience and training, licensure and certifications, qualifications and education, and other business and organizational needs. The listed range is applicable only to the annual base salary and does not include additional perks, benefits, or applicable bonus eligibility comprising the total compensation package.
Salary Range:
$165,000-$175,000 USD
**Perks & Benefits**
+ Fully remote work experience
+ Comprehensive medical, dental, and vision package, including FSA program
+ 401K with employer match
+ Quarterly Bonus Program
+ Flexible PTO
+ Two company-wide wellness breaks every day
+ Free lunch on us every Tuesday and Thursday via Seamless/Grubhub
+ Monthly wellness stipend
+ Monthly internet stipend
+ Monthly cell phone stipend
+ Annual learning & development stipend
+ Wellness Program, including virtual Wellness Sessions & No-Meeting Wednesdays
+ Free meditation app membership (Headspace)
+ Free Nutrafol subscription
+ Pet insurance discounts and benefits
_California residents may review our CCPA notice here (******************************************************************************************************************* ._
As set forth in Nutrafol's Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.
$165k-175k yearly 60d+ ago
Case Manager - Domestic Violence Shelter, Willow
Safe Horizon, Inc. 4.2
Remote shelter director job
Job Description
Summary: Domestic Violence Shelter programs offer a comprehensive range of services including counseling, advocacy, intervention, and support to meet the needs of victims and their families.
Responsibilities:
The Case Manager provides both practical advocacy services and support to domestic violence survivors and their children in a residential setting. Duties may include some or all of the following:
Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients.
Conducting intakes and assessments with potential residents;
Working with residents to formulate and maintain relevant, meaningful case plans;
Developing and maintaining case records that document services provided to residents;
Providing concrete case management and current, effective resources to residents;
Advocating on behalf of residents with city agencies and other services providers;
Meeting regularly with residents to ensure the family is on track with case plans;
Participating in staff meetings, case conferences, and other meetings as needed;
Facilitate / Co-facilitate support groups as needed;
Building service partnerships with related community-based organizations;
Assisting in the daily operations of the work site; and
Other duties as assigned.
This position has recurring access to vulnerable populations
Qualifications:
A Bachelor Degree in human service or a related field or equivalent experience and training
Good oral and written communication and computer skills are necessary.
Knowledge of and sensitivity to domestic violence, child abuse and neglect, and sexual abuse is required.
If hired, I agree to abide by all of Safe Horizon's rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment
.
AmeriCorps, Peace Corps and other national service alumni are encouraged to apply.
Technology Statement:
Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance.
Please follow this link to view complete EEO Law and complaint filing information:
Know Your Rights: Workplace discrimination is illegal
Hiring Range: $23.36 - $24.50 Hourly
Full-time Hours: 35 Hours per week
Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center
$23.4-24.5 hourly 17d ago
Community Impact Center Director
United Way of Central Ohio 4.1
Remote shelter director job
Job Title:
Community Impact Center Director
Department:
Human Resources
Reports To:
Vice President / Chief People & Equity Officer; dotted line to President & CEO
Managed Roles:
Front Desk Receptionist and Building Manager
Date of update:
January 2026
FSLA Classification:
Exempt (salary)
Budgeted Salary Range:
$75,000 - $80,000 annually, based on a 37.5-hour work week, dependent on background and experience.
Benefits Offerings:
Hybrid work model approach combining in-office work and remote work
Flexible daily hours (available year-round)
Summer hours (offered from Memorial Day through Labor Day)
15 vacation days earned annually
11 paid holidays annually
One personal day annually
Seven sick days earned annually (14 days earned the 2
nd
year)
Tuition reimbursement (subject to budget availability)
Medical and dental insurance (employee pays 20% of premium)
Vision insurance (employee pays 100% of premium)
Short-term disability insurance (employee pays 50% of premium)
Medical flexible spending account
Long term disability and term life insurance (employer pays 100% of premium)
401K plan with up to a 3% match and a 3% safe harbor contribution for eligible/participating employees after one year of service
Business casual dress code policy
Free parking
Essential Functions and Key Responsibilities:
This role will manage and have oversight of the day-to-day operations of the Community Impact Center (CIC). The CIC Director will work closely with the President & CEO to ensure mission alignment with tenant partners and collaborate with United Way staff and community stakeholders to realize the vision of the CIC.
Tenant Partner Management
Serve as the liaison with CIC tenant partners and representatives to assist with facilitation in coordinating tenant shared services and Nationwide building services.
Serve as the point of contact for tenant requests, emergencies and complaints.
Work with tenant partner leads to enforce building rules, lease agreements and occupancy policies.
Coordinate move-ins, move-outs and any changes in occupancy. Work closely with the IT team to coordinate technology support for new and current tenant partners.
Alongside President & CEO, lead efforts to identify and onboard new tenant partners including conducting building tours with potential partners.
In collaboration with the President & CEO facilitate monthly meetings with tenant partners. This will include developing agendas.
Regularly communicate with tenants, including United Way staff, regarding building updates, policies and procedures and tenant engagement opportunities.
Develop, implement and coordinate collaborative engagement opportunities for tenant partners of the CIC.
Front Desk and Conference Room Management
Supervise the CIC staff, Front Desk Receptionist and Building Manager.
Design and manage a plan for back-up front desk coverage. Serve as back-up to cover the front desk for receptionist and building manager.
Update and manage the front desk directory and voicemail.
In collaboration with IT Coordinator or VP of IT, create and communicate processes for conference room technology.
Support conference room scheduling to include approving room requests as needed.
Maintain and update conference room guidelines, sharing revisions with building tenants, including United Way staff, as needed.
Develop and maintain a process and fee structure for room rentals with external partners.
Building Operations
At times, open and/or close the building for evening and weekend meetings in collaboration with tenant partners.
Oversee and maintain the CIC's Emergency Action and Response Plan, ensuring effective management of safety leads, coordination of annual fire and tornado drills, and facilitation of CPR and first aid training.
Foster a positive building culture that emphasizes collaboration, inclusivity and accountability.
Collaborate with the CFO to maintain awareness of CIC budget.
Leads the administration and oversight of parking garages, ID badges and parking passes.
Provide supervisory oversight, in coordination with the Building Manager, of incoming and outgoing correspondence, including mail and packages, ensuring timely distribution and proper handling.
Work in partnership with Nationwide to oversee routine maintenance, including the scheduling and supervision of building repairs and upgrades; conduct regular inspections to ensure building systems operate effectively; and maintain compliance with applicable building codes, safety standards and regulations.
Other.
Responsible for supporting the achievement of United Way's mission and strategy goals.
Responsible for supporting United Way's culture of excellence through adherence to the Culture Pillars.
Responsible for integrating fair opportunities and a collaborative approach into daily work and contributing to the advancement of United Way's community engagement and equal opportunity dashboard and goals.
Demonstrate commitment to breaking down barriers to economic prosperity in our community.
Qualifications
Job Qualifications:
Basic understanding of AV technology and event set-up procedures.
Thorough appreciation, acceptance and commitment to community representation across a variety of backgrounds.
Excellent written and verbal communication skills and ability to interact with individuals from varied backgrounds.
Experience incorporating the perspectives of various communities in considering the impacts and outcomes of a decision-making process.
An understanding of institutional and structural bias and its impact on underserved and underrepresented communities.
Demonstrated ability to collaborate effectively with staff, donors, partners and vendors from a variety of backgrounds.
Positive interpersonal/communications skills and ability to use sound judgment and be self-directed.
Strong computer skills are required using Microsoft Office 365; familiar with word processing and spreadsheets.
Strong time management and organizational abilities and ability to manage multiple projects and meet deadlines.
Ability to independently problem solve.
Ability to maintain confidentiality of information.
Ability to work successfully in a team environment. Ability to work collaboratively with co-workers within and across departments and functions.
Ability to creatively troubleshoot, thrive under pressure and accept constructive criticism.
Demonstrates a positive can-do attitude, flexibility to re-prioritize, multi-task, and switch tasks fluidly.
Ability to consistently adhere to inter-departmental, volunteer and constituent service standards.
Demonstrated knowledge of and support for United Way Mission, Vision, Culture Pillars, Service Standards, Confidentiality Standards, and Policies and Procedures.
Core Competencies:
Mission Focused: Start with the community in mind.
Job Knowledge: Works to build a culture of excellence.
Collaborative Approach: Walk in someone else's shoes and have their back.
Results Driven: Adopt a mindset of continual change and innovation.
Relationship-Oriented: Reconcile differences to maintain harmony.
Accountability: Holding ourselves and others accountable.
Supervisory Responsibilities:
This position has supervisory responsibilities. Supervisory responsibilities include planning, scheduling, directing and monitoring work, in accordance with organization's policies and applicable laws:
Establish department and individual goals; interview, hire & train direct report(s).
Evaluate performance and provide training and development as needed.
Maintain regular communication, addressing complaints/concerns and resolving issues that arise.
Create and foster a psychologically safe environment for team members to grow and enjoy the work they are doing.
Identify and advocate for professional growth opportunities for team members including encouraging participation on internal and external committees and other volunteer opportunities.
Work Environment:
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, copiers and filing cabinets.
Physical Demands:
While performing the duties of this job, the employee frequently is required to stand; walk; use hands to type, handle or feel; and reach with hands and arms. The employee must occasionally lift or move office products and supplies, up to 20 pounds.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Expected Work Hours:
This is a full-time position, Monday through Friday, 37.5 hours per week. Flexible daily hours may be available year-round. Daily work schedule and any flextime hours must be approved by the department head. Additional days in the office may be necessary based on work needs.
This position may require long hours and/or regular weekend work.
Travel:
Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected for training and/or conferences.
Education and Experience:
A bachelor's degree in business, marketing, human services or related field required.
At least five years of experience in hospitality, event planning and/or sales management experience or an equivalent combination of education and relevant experience required.
Some management/supervisory experience is preferred.
CPR/First Aid Certification preferred.
Other Duties
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Reasonable Accommodation
United Way of Central Ohio is committed to providing equal employment opportunities for all applicants. If you require reasonable accommodation(s) to participate in the application or interview process, please contact United Way of Central Ohio 's Human Resources Department at ************. All requests will be handled confidentially.
Affirmative Action/EEO Statement
United Way is an Affirmative Action/Equal Employment Opportunity (EEO) employer.
Nondiscrimination & Community Representation Statement
Statement of Nondiscrimination
United Way of Central Ohio seeks to engage the entire community in our work without regard to race, religion, national origin, ethnicity, age, gender, gender identity and expression, disability, sexual orientation, veteran status, familial status or socioeconomic status. That commitment will be reflected in all aspects of United Way of Central Ohio's work, service delivery, staffing or volunteer participation.
Programs/interventions supported by United Way funding must ensure that no qualified persons are denied needed or desired services, employment or the opportunity to volunteer based on race, religion, national origin, ethnicity, age, gender, gender identity and expression, disability, sexual orientation, veteran status, familial status or socioeconomic status.
Community Representation
United Way of Central Ohio reflects the rich tapestry of our community. Our board of trustees, staff and volunteers bring a wide range of experiences and perspectives to our work. We believe our strength lies in the variety of backgrounds and ideas we bring together.
E-Verify
United Way participates in E-Verify. Please refer to the 'Notice of E-Verify Participation' poster for more information:
Notice of E-Verify Participation_Right to Work
Work Authorization Requirement
Applicants must be authorized to work in the United States without sponsorship.
Listing Details
Job Posting Date: 1/27/2026
Application Deadline: 2/9/2026
Please submit your resume & cover letter no later than the application deadline to the following URL address: ******************************************
Please Note: Applicants will receive a message after successfully completing the online application process. If a message is not received, then the application was not successfully completed.
$75k-80k yearly 3d ago
Director, Assessments
Ensemble Health Partners 4.0
Remote shelter director job
Thank you for considering a career at Ensemble Health Partners!
Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.
Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!
O.N.E Purpose:
Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.
Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.
Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results.
The Opportunity:
By embodying our core purpose of customer obsession, new ideas, and driving innovation, and delivering excellence, you will help ensure that every touchpoint is meaningful and contributes to our mission of redefining the possibilities in healthcare.
The Director of Assessments and Integrations oversee and provides direction for the assessment process including all activities starting with execution on the Statement of Work (SOW), collection of data per requirements document, validation of data and management of detail reviews, findings, and recommendations. The Director will coordinate with all presenters to review Assessment deliverables and ensure all key data elements are captured. In addition, the Director will collaborate with the Marketing and Sales team to set presentation date and finalization of Assessment documents.
Detailed and practical knowledge of acute and physician revenue cycle processes and workflows is required. Must demonstrate ability to understand, calculate and apply key performance indicators (KPI's) for all phases of the revenue cycle. The Director should have strong strategic, analytical, project management, communication, and team leadership skills. The position requires the ability to build and maintain relationships with key internal and external leaders and be able to effectively communicate and present complex information to technical and non-technical audiences. Demonstrates high proficiency in Word, Excel, Visio and PowerPoint, and other presentation graphic skills. At times, it may be required to Director the activities of more than one assessment at the same time and maintain flexibility with data only and cycle focused assessments.
Job Responsibilities include, but are not limited to:
Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.
Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.
Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results.
Overall Assessment Support:
Ensure team maintains and distributes Assessment project calendar and Assessment pipeline calendar.
Directors Assessment Manager to create organized files and directories.
Oversees the creation, maintenance, and updates of Assessment documents.
In early phases of Assessment, reviews receipt of requested documents, including assessing whether documents received met specifications. Directs team to follow up on missing documents and ensures Ensemble team has what they need to complete the document and data reviews.
Pre-Onsite or Initial phase of Assessment
Directs the coordination of internal kick-off and recurring rounding meetings.
Works with AVP, Assessments to establish Assessment timeline.
Ensures Schedule B is submitted in a timely manner to client, with meetings to go over requests.
Coordinates the distribution of Assessment templates to the Assessment team and provides team with overall feedback about specific client.
In coordination with AVP, Assessment and Assessment managers, reviews assigned Assessment document sections and revises formatting, content, punctuation to comply with Ensemble standard and value-added content.
Prepares team and senior leadership for On-site visit, targeting key areas of follow up.
Maintains open, transparent communication with client and internal team to ensure we keep on track with all deadlines.
Onsite Phase:
Works with AVP, Assessments to communicate meeting requirements, daily rounding reviews and creation of findings and recommendations. Runs end of day internal review sessions to capture highlights, including findings and potential compliance risk items.
Assists in preparing Assessment week-ending report to client team.
Post Onsite Review Phase:
Oversee, and reconcile final deliverable compilation by collaborating with Subject Matter Experts on their findings/recommendations, KPI's, examples and all data needed to support our report of financial lift.
Submit to Marketing for formatting in a timely manner, allowing time for review and print out of documents.
Post Final Presentation Phase:
Ensures uploads of final deliverables to ShareFile, including all exhibits.
Integration Phase:
Lead Client Readiness update meetings held by the STO Team.
Collaborates with Manager to create the Best Practice Tracker (BPT) for each new client FOS and generate the exports and worksheets to support the FOS Client Readiness process.
Manages the go-live integration process or each new client FOS, including ownership of tracking each Operations Functional Area BPT migration plan status through completion and into operational stead state.
Leads weekly meetings with Operational Leaders for each new client to track completion of BPT's and identify any barriers.
Reviews BPT reporting of % complete, barriers, accomplishments, and escalations with AVP and VP.
Maintains knowledge of Revenue Cycle best practices ensuring high productivity and proficiency standards are met. Promotes a culture of collaboration between the Ensemble functional areas and client contacts and serves as a positive role model for Revenue Cycle. Demonstrated ability to manage the day-to-day operations of multiple mid to large sized organizations providing a diverse and complex offering of services to the community.
Experience:
Required Minimum Education - Specialty/Major: Healthcare or related field
Preferred Minimum Education: 4 year/ Bachelors Degree
Preferred Minimum Education - Specialty/Major: Healthcare or related field
Minimum Years and Type of Experience: 5 years of experience in healthcare and/or hospital revenue
Other Knowledge, Skills and Abilities Required:
Microsoft Office (Word, Excel, PowerPoint), Visio, Public Speaking, Project Management, Leadership skills, Customer Service skills
Excellent written and verbal communication, Problem solving, Attention to detail, Organizational skills, Demonstrated time management skills
Working Conditions
Requires Long Distance or Air Travel
Requires Travel to Various Work Locations by Car
This position pays between $122,900 to 184,350 based on experience
#LI-BT1
Join an award-winning company
Five-time winner of “Best in KLAS” 2020-2022, 2024-2025
Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024
22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024
Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024
Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023
Energage Top Workplaces USA 2022-2024
Fortune Media Best Workplaces in Healthcare 2024
Monster Top Workplace for Remote Work 2024
Great Place to Work certified 2023-2024
Innovation
Work-Life Flexibility
Leadership
Purpose + Values
Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:
Associate Benefits - We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.
Our Culture - Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.
Growth - We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.
Recognition - We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.
Ensemble Health Partners is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble Health Partners also prohibits harassment of applicants or employees based on any of these protected categories.
Ensemble Health Partners provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact *****************.
This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role's range.
EEOC - Know Your Rights
FMLA Rights - English
La FMLA Español
E-Verify Participating Employer (English and Spanish)
Know your Rights
$122.9k-184.4k yearly Auto-Apply 12d ago
Director - Environmental Risk Assessment
Montrose Environmental Group 4.2
Remote shelter director job
Are you passionate about the environment and ready to join an inclusive workplace, committed to leading new ideas and pathways and to delivering value? If the answer is “Yes!” then we have an exciting career opportunity for you.
Who are we? We are Montrose, a global environmental services provider offering environmental planning and permitting, measurement and analytical services, and environmental resiliency and sustainability solutions. Our qualified engineers, scientists, technicians, associates, and policy experts are proud of our collective expertise and the collaborative nature of our approach to helping clients. We strive to optimize environmental resiliency in a way that effectively complements our clients' decision-making and operations and efficiently fulfills their project requirements.
We have over 125 offices across the United States, Canada, Europe and Australia and are approaching 3,500 employees - all ready to provide solutions for environmental needs.
A DAY IN THE LIFE
The Director, Environmental Risk Assessment, will be tasked with providing strategic, technical, and business development leadership in the fields of human health and ecological risk assessment, synergistically adding to the Health Sciences team's current expertise in this area. The successful applicant will have expert-level knowledge in the fundamentals of quantitative human health risk assessment and previous successful experience leading clients through various Federal and State risk assessment and evaluation programs (i.e., LDEQ RECAP, TCEQ TRPP, etc.). This Director position is not simply a strong individual contributor with a technical background, but the successful applicant will serve a key business development leader, working with the Senior Director, Health Sciences to establish strategy, identify business opportunities, and successfully address clients' issues and organically grow the service line. The Director, Environmental Risk Assessment, will be responsible for serving as a touch point within Montrose for risk assessment services and may act as a significant resource to remediation team, connecting the Health Sciences technical expertise in the fields of toxicology to those projects where significant risk assessment and characterization is required. Ultimately, the successful applicant will play a multi-faceted role of technical expert, team and business leader, and collaborator. Example Key Performance Indicators (KPIs) for this position within the first 12-months may include:
Benchmarking and refining Environmental Risk Assessment offerings;
Revenue growth attributed to Environmental Risk Assessment services;
Identification and on-boarding of 1-2 key strategic scientific staff;
No. of thought leadership pieces published or presented by the team.
The Director, Environmental Risk Assessment, will report to the Senior Director, Health Sciences and be a part of the Health Sciences Leadership Team. Due to the overall broad activities of CTEH (a Montrose Environmental Group company), this position may, on an as needed basis, participate in and serve as a technical lead in responses to emergency events.
As a key member of the team, this role will be responsible for a full range of activities, including:
Provides technical, multidisciplinary scientific consulting to clients in the aforementioned subject areas;
Leads external business development activities targeted at expanding Environmental Risk Assessment offerings;
Working within the broader Montrose organization to capture internal, synergistic opportunities
Oversee staff involved in Environmental Risk Assessment projects and programs; and
Provides though leadership within professional organization and to clients on relevant topics.
YOUR EXPERTISE AND SKILLS
To perform this job successfully, individuals must be able to perform each duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Graduate degree (M.S., Ph.D., or M.D.) with 5+ years of experience in scientific or technical consulting in the subject(s) of toxicology, public health, air quality sciences, or a similar field;
Strong demonstrated experience in business development and growth in their respective field;
Experience and interest in development and mentorship of junior staff;
HAZWOPER (Required)
Current Driver's License (Required)
Ability to obtain Passport, TWIC Card, and DISA Clearance (Required)
Ability to comply with all job-specific OSHA requirements, including the wearing of a respirator.
Ability to lead and work within a high-performing multi-disciplinary scientific team.
Ability to travel regularly to meet client project demands, for business development, or to the corporate office;
Ability to successfully manage multiple projects and/or clients simultaneously;
Possess strong computer skills and can work within various project management and time management software;
Can work independently with minimal supervision
Ability to understand and following written and verbal directions;
Possess strong verbal and written communication skills in the English Language;
The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Sitting, standing, and walking
Lifting up to 50 pounds several times a day
Overhead lifting of over 20 pounds
Bending, stooping, climbing ladders and crawling
Long hours involving overtime and weekends, as necessary
Keyboarding and typing
Ability to read effectively from a computer screen, sampling device and/or paper copy
Ability to handle a large volume of work and perform multiple tasks in a fast-paced environment;
Ability to handle verbal testifying, when needed, as a fact or expert witness in a court or regulatory hearing;
Frequent, unscheduled travel for several periods of time
Ability to drive non-commercial vehicles
Rarely may work shifts of up to 24 hours in duration
Dress out in physically demanding personal protective equipment (PPE) for site entry at HAZWOPER sites as required under 29 CFR 1910.120
Wear half-face and full-face air purifying respirators (APR) as required.
The Work Environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Works primarily in an office environment when not performing field-related work;
May work outdoors and may be exposed to hot and cold environments and extreme weather conditions including sunlight, rainy, and windy conditions;
Encounter environments presenting physical hazards of uneven ground, standing water, ditches, dusty conditions, rapidly moving transportation and remediation equipment, and physical stress associated with the use of PPE;
May work at client sites in or near various chemical producing, manufacturing, or refining industries;
May work at altitudes greater than 5,000 feet;
May work on land, sea, or air;
May work in a setting with physical and chemical hazards, and
Frequent, extended travel
WHAT WE CAN OFFER YOU
As a key member of our Montrose team, you can expect:
Competitive compensation package: annual salary ranging from $154,000 to $193,500 commensurate with accomplishments, performance, credentials and geography
Mentorship and professional development resources to advance your career
Direct exposure to our industry's leading experts who are solving the world's toughest environmental challenges
An entrepreneurial environment where you can learn, thrive, and collaborate with talented colleagues
Opportunities to engage and contribute in our Diversity, Fairness and Inclusion and Women Empowering Leadership employee resource groups
Competitive medical, dental, and vision insurance coverage
401k with a competitive 4% employer match
Progressive vacation policies, company holidays, and paid parental leave benefits to ensure work/life balance
A financial assistance program that supports peers in need, known as the Montrose Foundation
Access to attractive student loan rates to optimize your student loan payoff plan
The above statements are intended to describe the general nature of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees so classified. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact ************ or ************************ for assistance.
MAKE THE MOVE TO ACCELERATE YOUR CAREER
We are a rapidly growing company that values individual leadership, initiative, and impactful decision-making and provides you with support from talented and knowledgeable colleagues and service providers.
Want to know more about how we can help you take your career to the next level? Visit us at montrose-env.com!
Montrose is an Equal Opportunity Employer. Montrose is committed to recruiting and hiring qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status. Montrose is committed to providing access and reasonable accommodation in its employment for individuals with disabilities.
$154k-193.5k yearly Auto-Apply 5d ago
Director of Community
Velora
Remote shelter director job
We're excited to share that Aplos, Raisely, and Keela have come together to form one unified company,
Velora
, with a shared mission: to help nonprofit organizations thrive. While we continue to offer the products you know and love, we now operate as one team, dedicated to making nonprofit work easier, more impactful, and more sustainable.
Together, our combined expertise spans fundraising, donor management, financial tracking, and communications-offering a powerful suite of tools designed to reduce complexity so nonprofits can focus on what matters most: making a difference.
We're one company with 3 products all servicing customers in the impact space. Working at Velora means that you have the opportunity to build one or across all our products.
We have a combination of merged teams and also teams dedicated to one specific product and you can find details about the work through our job descriptions under the "about the role" section.
About the role:
Location:
US: CA, CO, GA, FL, ID, MD, MA, MN, NC, NV, OR, SC, TN, TX, VA, WA (California, Colorado, Georgia, Florida, Idaho, Maryland, Massachusetts, North Carolina, Nevada, Oregon, South Carolina, Tennessee, Texas, Virginia, Washington)
Canada Provinces: British Columbia, Ontario, Alberta only
The Director of Community at Velora is more than a marketing leader; you are the voice, face, and philosophical center of our brand. Reporting to the VP of Marketing, this role is a strategic, director level position responsible for building a passionate movement around Velora's vision, product, mission and category.
You will champion our cause externally to customers, press, analysts, and partners, and internally to inspire our teams. Success in this role is measured by the growth of our community, the strength of our brand narrative, and the ability to influence market trends and product strategy.
We are looking for someone with extensive experience in the nonprofit sector that wants to be the face and voice of the future of nonprofit operations.
What will you be doing (your role)?
Vision & Thought Leadership
Own and evangelize the Velora narrative: Craft and deliver a compelling, disruptive story that articulates Velora's vision for the future of our industry.
Be the primary external spokesperson: Represent Velora at major industry conferences, events, media interviews, and high-stakes customer meetings.
Create influential content: Drive high-impact content (keynotes, blogs, white papers, social media) that educates the market on trends, challenges, and Velora's unique solution.
Identify and cultivate new markets/trends: Stay on top of industry happenings, spotting shifts, opportunities, and competitive threats.
Community & Advocacy Building
Build a passionate advocate network: Cultivate relationships with key industry influencers, analysts, journalists, and power users to convert them into Velora evangelists.
Foster internal passion: Inspire Velora's employees, reinforcing the company mission and product conviction, and providing them with messaging tools.
Lead the two-way dialogue: Establish channels for honest, transparent communication with the community to gather feedback, address concerns, and manage brand reputation.
Employee advocacy ownership: Spearhead the development of employee advocacy initiatives to help mobilize the Velora message via our employees
Events & Grassroots Mobilization
Organize Community Events: Plan and execute virtual and/or in-person meetups, webinars, and online discussions designed to foster peer-to-peer networking and education.
Support Marketing Campaigns: Partner with the broader Marketing team to provide industry expertise, network connections and more to help amplify our programs.
Travel for Engagement: Represent Velora at relevant industry events to evangelize our mission and put Velora on the map.
What we're looking for (requirements):
Deep Industry Expertise: At least 10 years of experience in the nonprofit sector, with a deep understanding of its challenges and future direction.
Executive-Level Communication: Exceptional verbal and written communication skills with a proven track record of inspiring large audiences (e.g., keynote speaking, TED Talks, major media appearances). This role will become the face of the Velora brand.
Influencer & Connector: A robust, established network of professional contacts, including media, analysts, and industry leaders.
Strategic Vision: Demonstrated ability to create a future-state vision and a clear, compelling path to get there.
Preferred Attributes
A history of successfully advocating for a disruptive product or technology.
Demonstrable social media presence and engagement.
Familiarity with CRM, marketing automation and data platforms (Salesforce, HubSpot, Clay)
If you need more convincing, here's the rest of it:
💵 Salary - US: $165,000 - $200,000 USD, CAN: $150,000 - $180,000 CAD + Your base salary compensation will be determined based on factors such as skills, education, experience, and geographic location.
🏝️ Paid Time Off
Canada: Everyone gets 4 weeks paid leave plus 11 days of public holidays, as well as an 'end of year shutdown' which is an extra 2 week company holiday. Plus, you are entitled to generous paid sick leave.
US: US employees are eligible for open or paid discretionary time off (take time when you need it), plus 11 days of public holidays, as well as an 'end of year shutdown' which is an extra 2 week company holiday. Plus, you are entitled to generous paid sick leave.
🌴 Work remotely - We're a remote-first company - live and work wherever you're happiest.
🤷 Training - We'll support you when you want to learn new skills or pay for conference or course tickets.
❤️ Health Coverage & Retirement
Canada & US: We offer robust medical, dental, vision, disability and life insurance coverages and have a 4% match on Retirement.
If you have any questions or require accommodations in the interview process, please reach out to **************************.
Velora's Commitment to Equal-Employment, Diversity, Inclusion, and Equity
We know with diversity comes strength. Aplos, Raisely and Keela provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
$165k-200k yearly 25d ago
Director of Case Management - California Workers' Compensation
Forzacare
Remote shelter director job
ABOUT US:
Founded in 2022, ForzaCare is a purpose-driven organization that helps injured individuals recover faster and return to work safely through coordinated, clinically appropriate care. Our name reflects our mission - Forza means "strength," representing the power of our team, and
Care
reflects our compassion for those we serve.
ForzaCare is proud to be part of Ethos Risk Services, a leading national provider of investigative and risk mitigation solutions. Together, we're expanding our reach and strengthening our ability to deliver exceptional service across the workers' compensation industry. Learn more about ForzaCare and Ethos partnership here.
JOB SUMMARY:
Our dynamic team is seeking a full-time Director of Case Management to provide leadership, operational oversight, and strategic direction for the Case Management department supporting California workers' compensation case management services. This role is responsible for ensuring efficient service delivery, regulatory compliance, strong customer partnerships, and the development of high-performing teams across both Field and Telephonic Case Management services. The Director of Case Management will regularly interact with ForzaCare customers both in person and remotely to support service delivery and contribute to sales and growth initiatives.
KEY RESPONSIBILITIES:
Cascade company specific information to your team and be responsible for the financial performance of your team.
Lead an engaged and highly proficient team of case managers.
Provide a high level of leadership and guidance in the establishment of programs, policies and practices for the case management product and the people who produce it.
Train and support your team of case managers.
Ensure that your team understands and experiences the ForzaCare culture, mission and values through your leadership.
Ensure your team produces top quality work and provides exceptional service to our customers.
Work closely with the sales team to sell and service case management services by answering customers' questions about service and case management coverage, utilizing your network to identify sales needs, and attending conferences and industry events as a representative of ForzaCare.
Utilize your personal networks and other resources to recruit a team of experienced case managers.
QUALIFICATIONS:
Education & Licensure:
Active Registered Nurse (RN) license OR Certified Rehabilitation Counselor with associated college degree (required).
Additional certifications such as CCM, CDMS, CRC, CRRN or COHN or other case management credentials (preferred).
Ability to travel using a valid driver's license, reliable transportation and auto insurance (required).
Experience:
Minimum of 5 years of experience in workers' compensation case management supporting California claims (required).
Experience managing and leading a team of workers' compensation case managers (required).
Proficient technology skills to utilize a software platform which provides a customized case management process (required).
Experience in obtaining a personal network in the workers' compensation industry, consisting of case managers, influencers, and customers (strongly preferred).
Skills & Attributes:
At ForzaCare, we look for professionals who embody our values and thrive in a collaborative, purpose-driven environment:
Motivated -You take pride in exceeding goals and continuously improving.
Organized - You can manage a fast-paced workload and multiple priorities with ease.
Collaborative - You communicate clearly and work well with diverse teams and stakeholders.
Committed - You uphold ForzaCare's mission to deliver high-quality, compassionate care and comply with all safety, ethical, and professional standards.
WORKING CONDITIONS:
This position is 100% remote, with required availability during standard business hours. Occasional travel to meet with staff, customers, and attend leadership meetings required. This role requires a dedicated workspace with reliable internet. The role involves prolonged periods of sitting, operating a computer, and communicating via phone and email.
ForzaCare is an equal opportunity employer that does not discriminate on the basis of religious creed, sex, national origin, race, veteran status, disability, age, marital status, color or sexual orientation or any other characteristic.
$93k-150k yearly est. 4d ago
Director Case Management / Utilization Management / CDI Location: Buckey
Knowhirematch
Shelter director job in Buckeye Lake, OH
TITLE: Director Case Management / Utilization Management / CDI Now is your chance to join a Forbes magazine top 100 hospital where career growth and opportunity await you. They are committed to building healthcare teams whose care exceeds the expectations of their patients and community and are looking for quality talent who share the same values.
They're nestled in a beautiful rural setting but close enough to the big city to enjoy that too!
If that sounds like the change you are looking for, please read on…
What you'll be doing:
•Responsible for developing, planning, evaluating, and coordinating comprehensive patient care across the continuum, to enhance quality patient care while simultaneously promoting cost-effective resource utilization.
Provides director-level oversight of Inpatient and ED Case Management, Utilization Management and Clinical Documentation Integrity programs, ensuring alignment with organizational goals and regulatory requirements.
Monitors patient care, including utilization, quality assurance, discharge planning, continuity of care, and case management activities, and ensures that these functions are integrated into overall hospital operations.
Coordinate and monitors activities with appropriate members of the health care team to promote efficient use of hospital resources, facilitate timely discharges, prevent and control infections, promote quality patient care, and reduce risk and liability.
Collaborates closely with coders and revenue cycle teams to optimize clinical documentation and support accurate coding, reimbursement, and compliance initiatives.
•Responsible for identifying tracking mechanisms in order to evaluate and achieve optimal financial outcomes, to enhance quality patient care, and promote cost-effective resource utilization.
•Uses data to drive decisions, plan, and implement performance improvement strategies for case management, utilization management, and clinical documentation integrity
•Coordinates daily activities of the Case Management, UM, and CDI Department in order to promote quality patient care, efficient use of hospital resources, facilitate timely and adequate discharges, and reduce risk and liability.
•Investigates and initiates follow-up on utilization denials, contract negotiations, and external regulatory agencies' requirements.
•Directs operations of our Physician Advisor Program, including analysis of performance through reporting and committee involvement and oversight.
•Actively serves on hospital committees and teams and facilitates opportunities for employees to do the same.
•Develops, performs, and improves personal and departmental knowledge of computer software and reporting functions.
•Organizes and oversees the maintenance of denial and appeal activity. Follows up with physicians and others when indicated.
•Prepares or coordinates the preparation of periodic and special reports required by various agencies, insurance contracts, and for hospital committees.
•Analyzes and trends data results in order to incorporate efforts and information results with existing systems to optimize the efficiency of operational systems through strategic quality leadership.
•Facilitates growth and development of the case management program, utilization management ( including physician advisor program and clinical documentation integrity (CDI), in response to the dynamic nature of the health care environment through benchmarking for best practices, networking, quality management, and other activities, as needed.
•Develop new resources where gaps exist in the system as identified through research and data analysis to meet and enhance the quality/efficiency of comprehensive patient care and/or basic human needs for the community.
•Interact with Corporate Consulting and Business office on issues such as contracting, billing, reimbursement, denials, and physician reports cards, and collaboratively initiate improvements related to these areas.
•Maintains hospital compliance with the Quality Improvement Organization (QIO) and CMS guidelines.
•Maintains professional knowledge by participating in educational seminars and opportunities.
•Participates in Population Health work at an organizational level, including active involvement with the System-Wide Care Management Team and Value-Based Care Delivery.
Additional info:
•Position will report to a Manager that is well respected in the organization. Position is open as the person is retiring.
They use EPIC(EMR) and the facility has a lot of technology. Person would be over about 50-60 people between CM/UM/CDI. Great team to work with.
•If you're a passionate Pharmacist and seeking a rewarding career in a collaborative healthcare setting, this is the opportunity you've been waiting for.
Join us in east central Ohio, and become part of our exceptional team dedicated to delivering high-quality care to our community. Apply now and embark on a fulfilling career journey with us.
Requirements
What they're looking for:
•Master's degree in nursing, Healthcare Administration, or Business Administration required.
•Current Ohio RN licensure (or active multi-state licensure).
•Certified Case Manager(CSM).
•At least three (3) years of management or demonstrated leadership experience required.
•Knowledge of prospective payment systems, managed care, infection control surveillance, patient care, disease processes, discharge planning, and continuum of services offered within Genesis and externally. Knowledge of coding, mid-revenue cycle, CDI, physician advisor and payor relations.
•Ability to perform data analysis and to utilize computer systems to record and communicate information to other services.
•The ability to lead collaboration with other leaders in the organization, especially about the delivery of high-quality, timely, and right site of care.
•Excellent leadership, verbal and organizational skills to order to steer the case management process.
Benefits
Hours and compensation potential:
•The position is full time.
•The range starts at $62.50hr($130K)-$75hr($156K) depends on years of experience.
•Full benefits package being offered.
$130k yearly Auto-Apply 60d+ ago
Community Outreach Director
Avid Management Resources 4.7
Shelter director job in Columbus, OH
Job Description
We are seeking an enthusiastic and mission-driven individual to join our team as Community Outreach Director. If you have a passion for building meaningful relationships with families, local organizations, and the broader community, we want to hear from you!
Lead Community Engagement and Partnership Initiatives
As Community Outreach Director, you will act as the primary ambassador for our organization in the community. You will develop, implement, and oversee outreach programs that strengthen our connections with families, local partners, and educational networks. Your leadership will help create a welcoming and inclusive environment where every family feels valued and supported.
Responsibilities: Build, Connect, Inspire
Design and execute strategic community outreach plans to promote the organization's mission and educational programs.
Foster partnerships with local businesses, nonprofits, schools, faith groups, and civic organizations to expand program opportunities and resources.
Organize and lead community events, open houses, and engagement sessions to attract prospective families and support current members.
Serve as the main point of contact for families and community partners, providing timely information and responsive support.
Collaborate with colleagues and leadership to ensure coordination of outreach efforts and integration with educational programs.
Track and evaluate outreach metrics to measure impact and inform future strategies.
Promote the values of diversity, equity, and inclusion through all outreach and engagement initiatives.
Qualifications: Community Leadership and Communication
Education: Bachelor's degree in Community Development, Communications, Education, Nonprofit Management, or a related field preferred.
Experience: Minimum 2 years of experience in community outreach, public engagement, event planning, or partnership development.
Skills:
Excellent communication and interpersonal skills, with the ability to engage families, stakeholders, and partners of diverse backgrounds.
Proven track record in building strong relationships with community members and organizations.
Ability to lead collaborative projects, coordinate events, and speak confidently in public settings.
Adaptable, proactive, and committed to continuous improvement and learning.
Strong organizational and problem-solving abilities.
Language proficiency in multiple languages is a plus.
Why Join Our Mission-Driven Team?
Have a direct impact on the lives of children, families, and the greater community every day.
Lead innovative community engagement strategies and inspire positive change in early childhood education.
Collaborate with a passionate, inclusive, and supportive team.
Opportunities for ongoing professional growth, mentorship, and advancement.
Comprehensive benefits and competitive compensation package.
Join Us in Making a Difference Through Community Outreach
Are you ready to champion inclusive family engagement, strengthen partnerships, and support the growth of our organization? Apply today to become our next Community Outreach Director and be part of a team transforming lives in early childhood education!
$106k-162k yearly est. 20d ago
Community Director (Remote)
Invisible Hand
Remote shelter director job
Freelance Community Director (Remote)
Invisible Hand is looking for a Freelance Community Director to join our rapidly growing agency. Our team's mission is to use culture, the network effect, and live experiences to meet our client's goals. Our client roster includes Spotify, PBS, Emerson Collective, Omidyar Network, Equality Federation, and many more.
This is a role within the agency that requires an exceedingly organized and well networked person with excellent client management and research skills. You will play a critical role in helping our clients to achieve their objectives, and build on the agency's flawless reputation and permission for building and maintaining long term relationships with communities of thought leaders, high level leaders, and grassroots influencers / organizers.
You are a self-starter, motivated by learning, able to work quickly, and a creative problem solver with incredibly strong communication skills and a “passion for polish.” Candidates should be comfortable working in a startup environment. This is a high-touch client-facing role that requires maturity and discretion; candidates should enjoy cultivating client relationships and leading client calls.
Responsibilities include:
Strategically craft strategies for advantageous client networking: curate dinner guest lists, facilitate 1:1 meetings, and arrange for pull asides during tentpole moments (i.e. TED, Nexus, Davos, etc.)
Build apparatus for consistent engagement with the networks and communities we forge: CRM strategies, convening cadence, 1:1 outreach, etc.
You can equally book and liaise with high level talent, philanthropic leaders, thought leaders, executives, and research and book grassroots community leaders and microinfluencers
Act as client advocate by translating their goals and key messaging accurately and persuasively with talent, influencers, community leaders, and more
Keep an eye towards business development and organic growth opportunities for the clients and projects you're the lead on
Here's what we're looking for:
At least 5+ years of client-facing surrogate or publicity experience
Experience in the philanthropic or political spheres very helpful
You're a natural networker who can get to know people and keep in touch with them
Experience booking and managing champions and surrogates and at all levels required
Great presentation skills (both written and oral)
You know who we need to know and who the vectors of influence are
Ability to synthesize complex information into clear, concise briefs in partnership with stakeholders
Appetite for solving problems, developing effective solutions, and performing in high-velocity, deadline-driven environments
Exceptional organizational skills
Ability to closely track project performance and oversee the successful completion of short and long term milestones
Invisible Hand is proud to have a diverse, inclusive team. At IH, we don't just celebrate our differences, we thrive on them. Our goal is to continue to create a workplace that fosters and champions diversity of thought, lived experience, and perspective, and we encourage people of all backgrounds to apply to join our team.
$63k-117k yearly est. 60d+ ago
Director of Outreach
Dream An Blessing Consulting
Shelter director job in Columbus, OH
Job Description: Director of Outreach
We are seeking an experienced and dynamic professional to join our team as a Director of Outreach. As the Director of Outreach, you will be responsible for developing and implementing outreach strategies to increase the visibility and impact of our organization.
Responsibilities:
1. Develop and execute outreach plans to reach target communities, organizations, and stakeholders to promote our organization's mission and programs.
2. Identify and cultivate partnerships with key organizations and community leaders to enhance outreach efforts and collaborations.
3. Lead the development and implementation of effective communication strategies to engage target audiences through various channels, including social media, print media, events, and other platforms.
4. Develop and manage outreach budgets and allocate resources effectively to maximize outreach efforts.
5. Analyze and monitor outreach metrics to evaluate the impact and effectiveness of various initiatives, and develop strategies for continuous improvement.
6. Represent the organization at public events, conferences, and other relevant forums to network, build relationships, and advocate for our mission.
7. Collaborate with internal teams, including program managers, marketing, and communications, to ensure alignment of outreach efforts with organizational goals.
8. Supervise and provide guidance to the outreach team, including hiring, training, and performance evaluations, to ensure the team's success.
9. Stay updated on industry trends, best practices, and emerging strategies in outreach and community engagement.
Requirements:
1. Bachelor's degree in communications, marketing, public relations, or a related field. A master's degree is preferred.
2. Proven experience in developing and implementing successful outreach strategies and campaigns.
3. Strong knowledge of various outreach channels and tools, including social media platforms, email marketing, content development, and events management.
4. Excellent communication and interpersonal skills to effectively engage diverse audiences and build relationships with stakeholders.
5. Exceptional project management skills, including the ability to manage multiple projects simultaneously, prioritize tasks, and meet deadlines.
6. Experience in data analysis and tracking metrics to measure the effectiveness of outreach efforts.
7. Strong leadership skills and the ability to inspire and motivate a team.
8. Flexibility to travel as required for outreach events and conferences.
9. A passion for the organization's mission and a commitment to making a positive impact in the community.
If you are a strategic thinker with a proven track record in outreach and community engagement, and are passionate about making a difference, we invite you to apply for the Director of Outreach position.
$71k-125k yearly est. 60d+ ago
Deputy Director, Quality Support Services
Franklin County, Oh 3.9
Shelter director job in Columbus, OH
Classification Purpose: The primary purpose of the Deputy Director classification is to assist the director with defining departmental goals and objectives. Develop policies and procedures. Assist in the preparing department budget. Supervise assigned staff in one or more major department sections or divisions.
Job Duties: Plan, direct, and administer the overall activities of Quality Support Services department. Provide direct supervision to assigned staff responsible for these operational areas.
Apply proper program policies agency-wide through a variety of quality assurance functions, including but not limited to case reviews, administrative hearings, compliance/monitoring reviews, and training. Oversee quality assurance policies and procedures designed to monitor and evaluate internal processes and effectiveness. Provide effective quality assurance feedback to agency managers on the correct implementation of program policies and procedures.
Ensure allegations of under-issuance and overpayment of public assistance benefits are adequately and timely investigated and appropriate resolution of substantiated allegations. Oversee coordination of activities with the County Prosecutor's office, law enforcement agencies, and other state and local agencies regarding potential fraud, erroneous payments, other misconduct related to public assistance benefits, evidentiary matters, and investigation techniques. Develop and maintain the agency Fraud Risk Management Plan. Coordinate the pursuit of civil recovery of erroneous payments. Identify other avenues for increasing collection of erroneous payments.
Oversee the agency's overall administrative hearing process; the design, development and coordination of compliance-related activities across agency departments; data management, analysis, and monitoring of agency wide compliance with federal and state regulations. Ensure responses to requests for information from state and federal auditors of agency program and lead development of continuous improvement/corrective action plans when required by state and federal oversight entities. Evaluate requests for use of the agency's rapid response team and, in coordination with executive staff, make decisions regarding the usage of the rapid response team.
Provide appropriate training to agency staff, temporary employees, community partners, and the general public, as needed. Oversee the coordination, development and implementation of training curriculum and professional development activities for agency staff; preparation and dissemination of training materials. Answer and clarify agency program policy questions to ensure appropriate compliance with program requirements. Maintain regular and predictable attendance.
These duties are illustrative only and you may perform some or all of these duties or other job-related duties as assigned.
Major Worker Characteristics: Knowledge of management; labor relations; employee training and development; supervision; public relations; agency policy and procedures; counseling; law. Skills in equipment operation. Ability to interpret extensive variety of technical material in books, journals and manuals; calculate fractions, decimals and percentages; use statistical analysis; read simple sentences with common vocabulary; comprehend simple sentences with common vocabulary; maintain accurate records; originate routine business letters reflecting standard procedures; understand manuals and verbal instructions, technical in nature; prepare meaningful, concise and accurate reports; use proper research methods in gathering data; prepare and deliver speeches before specialized audiences and general public; develop complex reports and position papers; work alone on most tasks; answer routine telephone inquiries from public; handle sensitive inquiries from and contacts with officials and general public; establish friendly atmosphere as division or large section chief; resolve complaints from angry citizens and government officials.
Minimum Class Qualifications for Employment: Any equivalent combination of relevant training and experience including but not limited to: Bachelor's degree in business management, public administration or related field with five (5) years of progressively responsible management experience in public administration, business, government or related field.
Additional Requirements: No special license or certification is required.
Supervisory Responsibilities: Ability to function in a managerial capacity for one or more department sections or divisions. Includes the ability to make decisions on procedural and technical levels.
Unusual Working Conditions: N/A
$52k-74k yearly est. 4d ago
Director, Member Awareness & Activation
Thyme Care
Remote shelter director job
OUR MISSION
We exist to create a more connected, compassionate, and confident experience for people with cancer and those who care for them. We make it easier to get answers, access high-quality care quickly, and feel supported throughout treatment and beyond.
Today, Thyme Care is a market-leading value-based oncology care enabler, partnering with national and regional health plans, providers, and employers to deliver better outcomes and lower costs for thousands of people across the country. Our model combines high-touch human support with powerful technology and AI to bring together everyone involved in a person's cancer journey: caregivers, oncologists, health plans, and employers.
As a tech-native organization, we believe technology should strengthen the human connection at the center of care. Through data science, automation, and AI, we simplify complexity, improve collaboration, and help care teams focus on what matters most: supporting people through cancer.
Looking ahead, our vision is bold: to become a household name in cancer care, where every person diagnosed asks for Thyme Care by name. If you're inspired to make cancer care more human and to help reimagine what's possible, we'd love to meet you. Together, we can build a future where every person with cancer feels truly cared for, in every moment that matters.
WHAT YOU'LL DO
The Director, Member Awareness & Activation is a critical marketing leadership role responsible for driving how prospective members discover, understand, and enroll in Thyme Care. This leader owns the full top-of-funnel strategy and execution, from building market awareness to driving high-conversion lifecycle programs, and plays a critical role in scaling member acquisition across all partnerships.
Reporting to the VP of Marketing, you will lead a small team focused on multi-channel acquisition, automated lifecycle journeys, segmentation, experimentation, and continuous optimization. You will work closely with Engagement Marketing, Partnership Operations, Payer Growth, Enrollment Operations, Product, and Technology to design, launch, and continuously optimize campaigns that elevate market awareness and convert members across all channels.
You will develop high-impact campaigns in priority markets, deeply integrate into employer and health plan communication ecosystems, and leverage data-driven insights to drive awareness and enrollment at scale. This role is ideal for a marketer who balances creativity with analytical rigor and is excited to build and optimize a high-performing funnel that delivers measurable growth.
Top-of-Funnel Growth & Acquisition
Own and execute the full member acquisition funnel, from awareness through activation and enrollment.
Build and deploy multi-channel campaigns across email, SMS, digital, paid social, direct mail, and employer and health plan communications.
Develop market-level awareness strategies using partner insights, market dynamics, and message testing.
Create scalable segmentation, targeting, and messaging frameworks that reach diverse member populations.
Lifecycle & Automated Journeys
Architect, implement, and evolve automated lifecycle programs using Customer.io, ensuring timely, relevant, and personalized communication.
Apply behavioral triggers, dynamic content, and robust segmentation to guide members from first touch through enrollment.
Build a disciplined experimentation roadmap across both automated and non-automated channels - testing new journeys, messaging, and engagement tactics that improve funnel performance.
Experiments, Innovation & Out-of-the-Box Growth Tactics
Lead high-impact experiments that go far beyond digital channels - including employer education sessions, onsite or in-office awareness activations, community or plan-sponsored events, high-impact direct mailings, and other creative growth ideas.
Partner with client-facing teams to pilot new partnership-driven initiatives that expand reach and create high-intent moments for members.
Evaluate experiment results rigorously and scale successful tactics across markets and partner portfolios.
Client-Integrated Marketing & Cross-Functional Collaboration
Work hand in hand with Partnership Ops and client partners to build aligned acquisition strategies and benefit communications.
Integrate deeply into partner communication ecosystems: benefits portals, HR or care manager workflows, newsletters, and partner events.
Design, launch, and continuously optimize campaigns that elevate market awareness and convert high-intent members across every partner channel.
Develop co-branded and partner-specific marketing frameworks for launches, peak moments (like open enrollment), and recurring outreach.
Campaign Excellence, QA & Operational Rigor
Build and maintain a rigorous QA process ensuring accuracy, compliance, and flawless execution across all channels.
Create and maintain a comprehensive playbook of best practices for segmentation, outreach cadences, creative, channel mix, and conversion.
Implement operational workflows that support scale, predictability, and quality across internal teams and partner programs.
Analytics, Optimization & Reporting
Define and track key performance metrics across the acquisition funnel: reach, engagement, CTR, CVR, activation, enrollment rate, cost-per-enrollment, and overall ROI.
Partner closely with Enrollment Operations to prioritize essential reporting and funnel visibility, leveraging Data team support where possible but not dependent solely on them.
Identify insights and trends that guide ongoing improvements in targeting, creative, messaging, and channel mix.
Drive continuous experimentation and learning cycles, scaling strategies that deliver measurable lift in acquisition and enrollment.
Team Leadership
Lead, mentor, and scale a high-performing lifecycle and acquisition marketing team with clarity, accountability, and strategic direction.
Foster a culture of creativity, testing, operational excellence, and cross-functional alignment.
Establish collaboration rhythms with Product, Engineering, Data, Engagement Marketing, Enrollment Operations, and Client Success to ensure cohesive, end-to-end member experiences.
WHAT YOU'VE DONE
8+ years of experience in growth marketing, lifecycle/CRM marketing, or multi-channel acquisition programs, ideally in healthcare, benefits, or a complex B2B2C environment.
Oncology experience is a significant plus.
A strong experimentation mindset with a proven ability to design, run, and analyze tests across both digital and non-digital channels.
Demonstrated success in top-of-funnel growth, including segmentation, multi-channel campaign development, and conversion optimization.
Ability to work effectively within complex, multi-stakeholder ecosystems, including payer partners and internal operational teams.
Highly analytical and data-driven, with a strong command of funnel metrics, A/B testing, segmentation, and ROI analysis, and the ability to prioritize and advocate for needed reporting in partnership with Enrollment Operations and Data.
Proven ability to collaborate cross-functionally with Payer Growth, Engagement Marketing, Partnership Operations, Enrollment Operations, Product, and Technology teams.
Strong leadership and team development skills, with experience building and mentoring high-performing marketers in fast-paced or high-growth environments.
Clear, compelling communicator, able to translate insights into action and influence stakeholders across technical and non-technical groups.
Comfort with ambiguity and constraints - resourceful, creative, and able to move quickly even when data or resourcing is limited.
Member- and partner-centric perspective, with sensitivity to diverse audiences, benefit structures, and communication needs.
WHY THIS ROLE, WHY NOW
Thyme Care is entering a pivotal stage of growth as we expand across new markets and deepen partnerships with major health plans and employers. As our reach grows, so does the need for a modern, high-performing acquisition engine that can scale awareness and drive meaningful enrollment across a diverse member base.
This role exists to build that engine. We're ready to elevate our lifecycle marketing, experiment with bold new acquisition tactics, and deeply integrate into partner communication ecosystems - and we need a leader who can bring creativity, discipline, and data-driven strategy to make it happen.
You will shape how thousands of people learn about and enroll in Thyme Care, directly influencing revenue, partner performance, and our ability to deliver better care experiences to members.
OUR VALUES
At Thyme Care, our core values guide us in everything we do: Act with our members in mind, Move with purpose, and Seek diverse perspectives. They anchor our business decisions, including how we grow, the products we make, and the paths we choose-or don't choose.
Our salary ranges are based on paying competitively for our size and industry, and are one part of the total compensation package that also includes equity, benefits, and other opportunities at Thyme Care. Individual pay decisions are based on several factors, including qualifications, experience level, skillset, and balancing internal equity relative to other Thyme Care employees. The base salary for this role is $170,000 - $200,000
.
The salary range could be lower or higher than this if the role is hired at another level.
This position is also bonus-eligible.
We recognize a history of inequality in healthcare. We're here to challenge the status quo and create a culture of inclusion through the care we give and the company we build. We embrace and celebrate a diversity of perspectives in reflection of our members and the members we serve. We are an equal-opportunity employer.
Be cautious of
recruitment fraud
, and always confirm that communications are coming from an official Thyme Care email.
$42k-78k yearly est. Auto-Apply 20d ago
Director, Community Engagement and Clinical Outreach
Amae Health
Remote shelter director job
Transforming the lives of those affected by severe mental illness At Amae Health, we are dedicated to helping the 15.4 million Americans living with severe mental illness (SMI) lead stable, meaningful lives, while ending the cycle of repeat hospitalizations. In partnership with some of the nation's top academic medical centers we've pioneered an innovative outpatient care model that combines compassionate, in-person psychiatric care with comprehensive wraparound support. Our integrated care teams - including psychiatrists, therapists, primary care physicians, health coaches, and peer support specialists - work together to treat the whole person via a unique model, addressing physical, mental, and social needs in unison. By caring for every aspect of our patients' well-being, we help them not just survive, but truly thrive. Amae Health is a Series B venture-backed Public Benefit Corporation dedicated to becoming the nation's center of excellence for individuals living with severe mental illness (SMI). Backed by top-tier venture capital firms and strategic healthcare investors, we collaborate with prestigious health systems including NewYork-Presbyterian and Cedars-Sinai, underscoring our commitment to fundamentally transforming mental health care delivery at scale.
The Team:
At Amae we are a collective of healthcare leaders on a mission to create a radically different patient-first behavioral health care model that truly transforms patient's lives by integrating care delivery, patient experience, cutting edge technology and research. Join a team of operators, builders and technologists from One Medical, Forward Health, Stanford, Hinge Health, Palantir, The Four Seasons, and Brightline as we redefine care for the most vulnerable populations - across the nation, at scale.
The Opportunity:
Amae Health is seeking a strategic and high-energy Director of Community Engagement and Clinical Outreach to lead our market growth and community-facing operations. As we scale our innovative care model for individuals with severe mental illness (SMI), we need a seasoned leader who can build a high-performing outreach engine from the ground up.
In this role, you aren't just a manager, you are a "player-coach". You will be responsible for the professional development and performance of the Clinical Outreach and Treatment Placement Specialists while personally spearheading high-level institutional partnerships. You must be willing to "roll up your sleeves," whether that means coaching a team member through a complex referral or personally visiting an emergency department to facilitate a critical patient transition.
What You Will Work On:
Strategic Leadership & Market Growth (40%)
Market Strategy: Design and execute multi-year citywide and regional outreach plans in close collaboration with clinical staff and executive leadership for both existing markets and new market launches
Institutional Partnerships: Personally own and cultivate executive-level relationships with large regional safety-net hospitals, health systems, and key community agencies (e.g., NAMI)
Performance Oversight: Set and manage regional enrollment targets, evaluating the effectiveness of outreach initiatives and pivoting strategies to ensure consistent growth
People Management & Coaching (40%)
Team Development: Lead, mentor, and provide direct supervision for the Community Engagement team, fostering a culture of accountability, empathy, and excellence
Field Coaching: Regularly join team members in the field-hospitals and outpatient clinics -to provide real-time coaching and ensure the "Amae way" is represented in every interaction
Hiring & Onboarding: Lead the recruitment and training efforts for new outreach staff as Amae expands into new territories
Operations & Clinical Collaboration (20%)
Complex Care Coordination: Act as the primary escalation point for the most urgent or difficult provider and patient transition situations, ensuring rapid and seamless transitions into care
Cross-Functional Alignment: Work alongside clinical leads to ensure the referral pipeline is synchronized with clinic capacity and patient needs
Data-Driven Leadership: Oversee the team's use of CRM systems and Google Suite to ensure all activities are documented accurately and used to inform strategic decisions
About You:
You are a visionary leader who remains grounded in the day-to-day work of community service. You build trust rapidly with both your team and external partners, and you are motivated by the challenge of transforming the lives of those with complex mental health needs. You lead by doing and thrive in high-pressure, mission-driven environments
What You'll Have:
Experience: 8+ years of experience in business development and/or sales, community outreach, or referral management, with at least 4 years in a leadership/management role.
Proven Results: A metrics-driven leader with a history of building high-performing teams and successfully hitting growth and engagement targets
Communication Mastery: Exceptional public speaking skills and the ability to influence stakeholders at all levels, from social workers to C-suite executives
Operational Agility: Proficiency in CRM tools, Google Suite, and Slack to manage a remote and mobile team
Mobility: Current driver's license and reliable transportation for travel to our active markets on the East and West Coasts (Los Angeles, SF Bay Area, Raleigh, NY, soon Boston); travel expected ~30% of the time
What We Provide:
Amae Health is proud to offer a comprehensive benefits package to take care of you now and in the future, focusing on your personal, financial and professional wellness.
Comprehensive Medical, Dental, & Vision Insurance
Unlimited Paid Time Off
Short-Term and Long-Term Disability Insurance
Commuter Benefits
12 Weeks Paid Parental Leave - Available to both birthing and non-birthing parents
401(k) Retirement Plan
11 company holidays
FSA & HSA savings programs
Amae Health is committed to fair and equitable compensation practices. Total compensation for this role includes a base salary and an annual bonus.
Base salary is determined by the employee's primary work location and aligned with local market costs. Actual compensation packages are tailored to each candidate's experience and professional level, and it is not typical for individuals to be hired at or near the top of the range. Factors that inform compensation include, but are not limited to, job-related knowledge and skills, depth of experience, certifications, degrees, licensure, and specific work location.
Salary Range by Geographic Tier:
Tier 1: $165,000 - $225,000
Tier 2: $148,500 - $202,500
Tier 3: $132,000 - $180,000
More About Amae: 'Amae', pronounced ‘Ah-mai', is a Japanese concept meaning the need to be in good favor with, and the ability to depend on, the people around oneself. It reflects our core belief that a strong support system is essential to build people up, strengthen their will to carry on and even to thrive in life. This mentality applies across our whole company - from the patients we serve to the team we're building. We're a Public Benefit Corporation (PBC) that provides outpatient psychiatric and primary care health services through value-based care arrangements. Our model's success is predicated upon achieving outcomes for our patients, not on the volume of services provided.
Amae Health is an equal opportunity employer and encourages all applicants from every background and life experience to apply.
$51k-93k yearly est. Auto-Apply 2d ago
Director of Assessment and Student Success Analyst
Capital University 3.4
Shelter director job in Columbus, OH
Under the supervision of the Provost, this position will be responsible for comprehensive institutional assessment and program review. This individual will assist in planning, implementing, and reporting assessment of student learning outcomes. ESSENTIAL DUTIES AND RESPONSIBILITIES:
* Coordinate academic and co-curricular learning outcomes assessment. Support academic and student experience units to develop, measure, and analyze student learning outcomes. Oversee the plan for institutional assessment. Manage institutional assessment system (Anthology) to organize results and document programmatic changes.
* As a member of the Center of Excellence in Learning and Teaching (CELT), provide faculty and staff development of effective assessment practices through presentations, workshops, meetings, etc. Maintain and share current assessment knowledge and resources.
* As a member of the Institutional Effectiveness team, this position will work with student success data and collaborate student experience professional staff and faculty to promote effective experiences and lower barriers to student success.
* Administer campus-wide course evaluations (IDEA) each semester and for summer term. Provide workshops for new faculty about IDEA interpretation. Work individually with faculty, department chairs, and deans to interpret IDEA results.
* Coordinate academic and student experience program review. Provide information and organizational support for departmental and unit reviews. Complete reports and responses to academic departments. Document changes that result from program review.
* Administer the Student Resources Survey each semester. Analyze, summarize, and disseminate results to units being evaluated, the VP overseeing the unit, and the Institutional Effectiveness Committee.
* Support institutional and classroom survey administration (Qualtrics).
* Support internal and external reporting of assessment results for decision-making, budgeting, planning, accreditation, and regulatory compliance at the program and institutional levels.
QUALIFICATIONS:
* Doctoral degree (Ph.D.), ABD or equivalent; or Master's Degree (M.A.) and four to ten years related experience and\/or training; or equivalent combination of education and experience.
* Three years of experience and current knowledge of higher education assessment methods and best practices.
* To perform this job successfully, an individual should have excellent skills in: Microsoft Word, Excel, Outlook and assessment management software. An individual must have the ability to learn academic productivity tools such as Colleague, SharePoint, Canvas (LMS), Qualtrics (survey administration software), Anthology and other electronic applications.
* This position requires the ability and\/or skill to work closely and professionally with others as part of a team; be flexible; pay attention to detail; work without supervision and demonstrate considerable initiative; communicate professionally through both verbal and written means; work well with people from diverse backgrounds; manage multiple priorities under tight deadlines; establish departmental goals and priorities; perform advanced supervisory responsibilities; and contribute to Capital University's philosophy, strategic plan, goals, and doctrine.
Capital University is currently unable to sponsor employment Visas or consider candidates who will require Visa sponsorship.
For more information on Capital University, visit our website at
$53k-63k yearly est. 41d ago
Full Service Support
Taxwell
Remote shelter director job
Taxwell helps everyday Americans get every tax advantage they deserve by finding credits and deductions they never even knew existed. Our tax preparation software offers easy guidance and ensures your maximum tax refund. We strive to build a team of like-minded experts in both tax and technology who align with our brand purpose, are advocates for our customers and have a fresh, non-traditional approach to the tax industry.
TaxAct is a leading digital tax filing platform which offers customers do-it-yourself digital and downloadable products that are easy-to-use, best-in-class technology, and provide unparalleled customer support. We are a trusted solution for all users including those with complex tax returns. We strive to attract and retain candidates who exemplify our values: performance, perseverance, progress and partnership. TaxAct is a member of the Taxwell family of products. We are an organization of forward thinkers looking to add industry experts to our growing team.
This role will primarily support TaxAct as the organization helps everyday Americans file their taxes. We seek to build a team of experts in tax and technology who are customer advocates and have the mindset to reimagine the services our customers receive.
POSITION SUMMARY:
As a remote, seasonal Product Specialist II Full Service Support, you will play an important role in delivering a delightful experience that seeks to unlock tax advantages for our customers by leveraging your tax expertise and exceptional communication and interpersonal skills. You will assist clients during the document gathering and preparation phase of their tax returns. This seasonal position plays a key role in helping customers understand what documentation is required, how to organize it, and how to ensure completeness and accuracy prior to filing. Candidates must have prior tax preparation experience and a valid PTIN (Preparer Tax Identification Number).
ESSENTIAL DUTIES & RESPONSIBILITIES:
Major responsibilities of the seasonal Product Specialist II Full Service Support position are listed below. To perform the job successfully, the individual must be able to execute each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Assist customers in identifying and gathering the appropriate tax documents needed to complete their returns.
Answer questions related to tax forms, income documents (W-2s, 1099s, etc.), deductions, and filing requirements.
Provide clear, professional, and friendly support via phone, chat and email during the early stages of tax return preparation.
Troubleshoot issues and offer guidance using internal tools, IRS resources, and standard procedures.
Leverage prior tax preparation knowledge to help customers ensure they are compiling accurate and complete information.
Communicate recurring questions or document-related challenges to management.
Contribute to updates and improvements in the internal knowledge base and support materials.
Maintain confidentiality and adhere to all compliance and data security standards.
Uphold a professional image and represent TaxAct with integrity and care.
May be cross-trained on other product lines in order to support other queues, as needed.
Additional job duties as needed.
EDUCATION & EXPERIENCE:
Required Qualifications and Skills:
Previous experience preparing individual tax returns (Form 1040), including federal and state returns.
Valid PTIN issued by the IRS.
Basic knowledge of tax laws and tax concepts.
Excellent written and verbal communication skills.
Strong attention to detail with the ability to multitask effectively.
Critical thinking and strong problem-solving skills.
Excellent time management skills and the ability to prioritize tasks in a high-volume environment.
Demonstrated persistence and determination in resolving customer concerns.
Helps maintain a positive, collaborative work environment.
Must have (or be willing to obtain) a private, dedicated hardwired internet connection.
Some experience providing support in a call center environment (work-from-home or on-site) is a plus.
Ability to work extended hours during peak tax season (January-April).
Preferred Qualifications:
Experience with TaxAct or similar tax preparation software.
Customer service experience, especially in tax, accounting, or finance.
At Taxwell, we believe our work benefits from the diverse perspectives of our employees. As such, Taxwell welcomes and celebrates diversity and inclusion and is committed to equal opportunity employment. At Taxwell, you can expect a supportive, open, and inclusive atmosphere and a team that values your contributions.
Taxwell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants without regard to race, color, religion, sex, national origin, age, disability, marital status, sexual orientation, gender identity, veteran status, and any other status protected under
applicable
law. Taxwell considers information gathered in the hiring process, including information on this application, confidential, and only shares it on a need-to-know basis or as required by law.
If you need assistance or accommodation due to a disability, you may contact us at
**************
or by calling ************ to speak with a member of the HR Talent Acquisition team.
$39k-84k yearly est. Auto-Apply 9d ago
Community Director - PIE
Boldlygo Career and HR Management
Shelter director job in Westerville, OH
Multi-Family Community Director - Bexley, OH
Dietz Property Group is looking to hire a full-time Community Director to help lead a residential multifamily property in Bexley, OH.
This Community Director position earns a competitive base wage or $20-30 per hour, plus bonuses. We also offer a robust benefits package including health, dental, vision, life insurance, STD/LTD, FSA/Dependent care, generous paid time off (PTO), 10 paid holidays, paid bereavement, paid jury duty, a 401(k) plan with company match, employee assistance programs, and more!
A DAY IN THE LIFE AS A COMMUNITY DIRECTOR
As a Community Director for Dietz Property Group, you will lead staff to provide excellent customer service and property management with the goal of creating a desirable place to reside thereby maximizing the property's performance. Daily duties include guiding and encouraging staff members, showing apartments to potential residents, collecting rent, and professionally addressing resident questions/needs.
In addition to residents and coworkers, you and your Maintenance Supervisor communicate and coordinate with vendors and outside contractors on a regular basis, keeping great resident relations with resident events. Though some duties are daily/weekly, each day will be something different. You love that you are never bored! And, most of all, you feel great about the important part you play in our success as the face of our property management company!
WORK SCHEDULE
This is a full-time Community Director position for which the hours vary depending on the property needs but mostly is an M-F 9 to 6.
READY TO JOIN OUR RESIDENTIAL PROPERTY MANAGEMENT TEAM?
Please apply directly at: dietzpropertygroup.com/careers.
Dietz Property Group is an Equal Opportunity Employer and does not discriminate based on military or veteran status or any other legally protected classification. This is a non-smoking, drug-free environment. This job description is designed to be a good representation of the job requirements but is not a comprehensive listing of activities, duties or responsibilities required of the employee.
Qualifications
QUALIFICATIONS FOR A COMMUNITY DIRECTOR
A minimum of 3 years of leasing experience with at least 1 year in a property management leadership role
Proven leadership ability to manage a staff of employees
A problem solver, with a high sense of urgency and a can-do attitude
Strong verbal and written communication skills
Dedication to exceptional customer service
A commitment to the core values and purpose outlined at the beginning of this ad
Do you have these qualifications and maybe more?! If so, you might just be perfect for this residential Community Director / Property Manager position!
Additional InformationAll your information will be kept confidential according to EEO guidelines.
$20-30 hourly 60d+ ago
Residential Admin - GLOW - Director of Residential Services
Arc Glow
Remote shelter director job
Responsible for oversight and operation of all assigned Arc GLOW Residential homes. Works to ensure that the services offered are of the highest quality and in accordance with the requirements of various governmental regulators. Creates an environment that promotes health and safety, and person-centered choices.
Essential Functions:
Ensures all pertinent legal and State/Federal administrative regulations and guidelines of Medicaid, OPWDD and the Agency are implemented and followed.
Attends any applicable meetings/trainings as a representative or liaison between the Agency and other Provider Agencies/Community Committees within the field. Attends conferences, training sessions, and pertinent meetings as designated (offsite locations included)
Acts as a resource person on Residential Programming for individuals, families and Agency staff.
Attends all applicable Agency meetings as assigned and appropriate.
Prepares and administers (in conjunction with the Vice President, Residential Services) the budget for the Residential Services Program. Maintains records as required by this Agency, and NYS/Federal regulations.
Ensures that appropriate supervision and evaluation of Residential Staff occurs per agency policy.
Participates in the hiring process of the Residential Services Staff.
Maintains a flexible schedule to provide assistance in emergency/crisis situations.
Ensures that program specific training is provided to all residential staff upon hire and as needed per regulation and agency policy.
Attends all Agency mandated in-service training sessions.
Coordinates, participates and monitors a departmental on call system for crisis program support 24 hours a day.
Coordinates ongoing Staff development by assisting individuals and groups in the design of projects and materials used to train both the Residents and Staff.
Develops services and programs to meet the designated, documented residential needs of our Residents in accordance with the continuum of services established in New York State by OPWDD and Medicaid.
Prepares and submits all reports required by OPWDD, Medicaid, this Agency or as requested by the Vice President, Residential Services
Ensures that Residential financial records are maintained and monitored per the Agency, OPWDD and SSA protocols.
Prepares residential programs for certification or re-certification by appropriate regulatory agencies and participates in regulatory audits.
Maintains policies and procedures of all Residential Programs to include updates, additions and provides information regarding same to Staff.
Ensures all departmental and Agency policies are being implemented and followed by program staff.
Participates in inter-disciplinary team and Staff meetings as needed and applicable.
Provides supervision and performance evaluation to all positions that report directly to the Director and provides necessary feedback per Agency policy.
Performs unannounced quarterly visits to all residential sites.
Reports all incidents, (behavior problems, health problems, accidents, etc.) to the appropriate agencies and necessary persons in a timely fashion as required by regulations and ensures appropriate follow up is completed.
Conducts self in such a manner as to meet Agency policies and standards at all times.
Participates in investigations in any matter related to the Agency, the Staff, or Program Participants.
Supports the mission of Arc GLOW by ensuring operational excellence and compliance that enables our team to provide high-quality, individualized supports.
Performs any other duties as deemed necessary
Punctuality and attendance during scheduled work hours are essential functions of this position.
Non-Essential Functions:
Participates in Corporate Compliance and Quality Assurance activities
Keeps abreast of best practices and new developments in the field
Serves on various committees (both internal and external as assigned)
Participates in Organization events
Supports organization grant opportunities
Reporting Responsibilities: Vice President, Residential Services
Supervisory Responsibilities: Directly supervises Residential Service Managers. Indirectly supervises other Residential Services employees
Knowledge, Skills & Abilities:
Requires good listening skills, excellent oral and written communication skills and good math and reading abilities. Basic computer skills required.
Must have sound judgment in decision making
Strong organizational skills and problem-solving skills, ability to evaluate and network.
Experience working with individuals with developmental disabilities and/or elderly helpful
Must be a positive role model and possess both excellent interpersonal skills and leadership abilities.
Must be able to work independently, as well as part of a team
Must be able to maintain composure during emergency or conflict situations
Physical Requirements:
Ability to use standard office equipment including personal computer, phone, fax, copier etc. Ability to drive a vehicle. Ability to speak, listen and sit. Lifting minimum of 20 lbs.
Be physically able to assist individuals in transferring from wheelchair to another seat when needed
Walk up and down stairs
Working Conditions:
Working conditions are normal for an office environment. Work may require occasional weekend and/or evening work. Will be required to travel to offsite work locations and may be required to travel overnight.
Minimum Requirements:
Bachelor's Degree in Human Services or related field with a minimum 3-years' experience serving individuals in a residential setting is required. A minimum of 5 years of supervisory experience is required.
New York State Driver's License with safe driving history as established by Agency policy.
$65k-108k yearly est. 4d ago
Medical Director- Long Term Support and Service (LTSS)
Carebridge 3.8
Shelter director job in Lancaster, OH
Medical Director -Long Term Support and Services Preferred Location: Ohio. Please note that per our policy this role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.
MyCare Ohio Plan program is to deliver high‐quality, trauma informed, culturally competent, person‐centered coordination for all members that addresses physical health, behavioral health, long term services and supports, and psychosocial needs.
The Medical Director -Long Term Support and Services is responsible for the administration of physical and/or behavioral health medical services, to ensure the appropriate and most cost-effective medical care is received. May be responsible for developing and implementing programs to improve quality, cost, and outcomes. May provide clinical consultation and serve as clinical/strategic advisor to enhance clinical operations. May identify cost of care opportunities. May serve as a resource to staff including Medical Director Associates. May be responsible for an entire clinical program.
How will you make an impact:
* Oversee all primary and physical health services provided to individuals of the health plan, including those receiving LTSS, ensuring the appropriate level of medical care is received. Identifies potential issues, project change, and scope data.
* Ensure services align with LTSS clinical and service coordination requirements as defined by state and federal contracts/rules.
* Conduct targeted LTSS Case Management training sessions, emphasizing the most prevalent medical diagnoses affecting the key LTSS populations.
* Assist with resource development and drive Health Plan collaborations to support LTSS/HCBS populations.
* Supports clinicians to ensure timely and consistent responses to members and providers.
* Provides guidance for clinical operational aspects of a program.
* Conducts peer-to-peer clinical reviews with attending physicians or other providers to discuss review determinations, and patients' office visits with providers and external physicians.
* May conduct peer-to-peer clinical appeal case reviews with attending physicians or other ordering providers to discuss review determinations.
Minimum Requirements:
* Requires MD or DO and Board certification approved by one of the following certifying boards is required, where applicable to duties being performed, American Board of Medical Specialties (ABMS) or American Osteopathic Association (AOA).
* Must possess an active unrestricted medical license to practice medicine or a health profession. Unless expressly allowed by state or federal law, or regulation, must be located in a state or territory of the United States when conducting utilization review or an appeals consideration and cannot be located on a US military base, vessel or any embassy located in or outside of the US.
* A minimum of 10 years of clinical experience; or any combination of education and experience, which would provide an equivalent background.
* For Health Solutions and Carelon organizations (including behavioral health) only, a minimum of 5 years of experience providing health care is required. *
* Additional experience may be required by State contracts or regulations if the Medical Director is filing a role required by a State agency.*
Preferred Skills, Capabilities and Experiences:
* Minimum of ten years of clinical experience, including at least five years of experience directing healthcare services for target populations strongly preferred.
* 1-2 years Utilization Management experience strongly preferred.
* Strong oral, written, and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills.
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Who We Are
Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.