Shentel jobs in Harrisonburg, VA

Job Summary: The Sr. Operator/Lineman, under minimal supervision from Construction Foreperson/Supervisor, is responsible for installing and repairing aerial and underground communication lines, operating heavy equipment and assembling materials necessary for outside plant (OSP) construction tasks associated with construction work orders and projects. Operates and is responsible for maintenance of construction equipment. Able to perform complex troubleshooting of construction equipment. Ability to lead, supervise, and cross-train team members, and perform inspections ensuring compliance with operating and safety standards. Qualifications Requirements:a. Education: High School or Equivalent. Associate's/Technical Degree preferred.b. Experience Level: 3-5 years of construction experience in the telecom industry is required.c. Skills Summary:The ability to safely work and communicate with construction team members.Complete documentation in a timely and professional manner.Commercial Driver's License (CDL).Work Zone Traffic Certification.Working aloft and confined space training.

Shentel is hiring a Customer Service Representative (CSR) to join our call center team to support our growing business. We are looking for a sales-oriented customer service professional to sell Shentel's broadband and television solutions while providing excellent customer service. In this role you will play a pivotal role in keeping your neighbors connected! We offer a great work environment and competitive total compensation package that includes: Base hourly pay rate + uncapped commission World class 401(k) - up to 8% company contribution Medical, dental, vision, and life insurance with company subsidies Up to 3 weeks of PTO and up to 9 paid holidays You worked hard for the following: Your reputation as a successful sales professional who meets and exceeds sales goals Your high school diploma or equivalent One year of customer service or call center experience It's time to accept the challenge of providing an excellent customer experience. We are looking for motivated individuals who love a challenge and are ready to meet and exceed their goals. What are you waiting for? Come join Shentel's Customer Care Team!

Are you ready to move your career forward at the speed of light? Glo Fiber isn't just a new internet service provider, it's internet at the speed of light. Glo Fiber is looking for new employees who want a new company experience, matched with the stability and benefits of a publicly traded company. We are interviewing technicians, installers, retail sales representatives and other key positions in preparation for new market launches very soon. Get in on the ground floor and apply to be a part of our Glo Fiber family today! Check out this video about Drop Technicians. You can copy and paste the following link into a new browser tab to review the video: *************************************** (use the back button to return here after viewing the video) Job Summary:Responsible for demonstrating and developing the skills and knowledge required for installing broadband service drops this will include working with both aerial and buried drops for connecting broadband customer homes and businesses. The Drop Technician will operate a vibratory plow/trencher, read, create, maintain schematics/diagrams and bore under sidewalks and driveways when appropriate. This position requires a self-starter that can work efficiently and independently to meet deadlines and deliver high quality work. You must be able to successfully complete drop installation and broadband service activations for customer homes and businesses. Climb the Ladder at Shentel:Are you ready to see how far you can go? There are always opportunities to grow and succeed at Shentel, and we're proud when our people achieve more. It shows in the fact that so many of our Field supervisors, and managers started as Field Techs themselves. They know exactly what it takes to thrive and how to best support their team, whether that means onsite backup or being available to talk through issues. They started where you are now and can help you build a strong foundation for a career that progresses as you do. Education: High School Diploma / GED Relevant Work Experience:• 2-3 Years of Field Operations or Construction related experience. Environmental Requirements:Factors affecting environmental conditions will vary depending on the assigned work area and task.• Ability to lift up to 70 lbs.• Ability to carry and climb a 28' ladder from truck to pole and/or house.• Ability to work in an array of weather conditions.• Walking, sitting, kneeling & crouching for extended periods.• Driving.

Glo Fiber is Growing! Join our growing Glo Fiber Sales Team in Winchester, Virginia. We are hiring Outside Sales Professionals to sell Fiber-To-The-Home internet service as Glo Fiber grows in the Winchester area. This role has a competitive base salary plus uncapped commission structure, company vehicle, and a competitive benefits package. Come join us to sell Glo Fiber internet solutions that will keep your neighbors connected. Check out this video to learn more about the job. ************************************** We offer a competitive total compensation package Base Salary and uncapped commission structure $80,000 earning potential Company vehicle and gas card World class 401(k) - up to 8% company contribution Medical, dental, vision, and life insurance with company subsidies Up to 3 weeks of paid time off and up to 9 holidays Qualifications Requires the ability to traverse door to door for 2+ miles per day Sales and territory management experience preferred One to two years as a customer service professional High School Diploma or equivalent Valid Driver's License & clean driving record What are you waiting for? Come join the team that's leading the way in telecommunications!

Are you ready to move your career forward at the speed of light? Glo Fiber isn't just a new internet service provider, it's internet at the speed of light. Glo Fiber is looking for new employees who want a new company experience, matched with the stability and benefits of a publicly traded company. We are interviewing technicians, installers, retail sales representatives and other key positions in preparation for new market launches very soon. Get in on the ground floor and apply to be a part of our Glo Fiber family today! Job Summary:The Service Supervisor will lead, train and mentor a team of technicians who will install service drops required for activation of broadband services for customer homes and businesses. A field operations leader specializing and experienced in the installation or construction of broadband communications networks. Qualification Requirements:• 1+ years supervising team members and/or construction vendors connecting and activating internet customers is preferred.• 2+ years field experience with FTTH or HFC installs and service is required.• Experience with management of customer facing team members.• Strong knowledge of FTTH and/or HFC installation and outside plant practices.• Proficient computer skills.• Perform mandatory job site inspections to ensure employee compliance with all company safety policies and procedures.• High School Diploma or G.E.D.• Must be able to work a flexible schedule.• Must be able to pass background and drug screening.• Valid driver's license with a good driving record. Knowledge of:• Supervising field teams team members and construction vendors connecting and activating internet customers.• Management of customer facing team members.• Strong knowledge of FTTH or HFC installation and outside plant practices.• Proficient computer skills. Physical Demands:• Ability to lift up to 70 lbs.• Ability to carry and climb a 28' ladder from truck to pole and/or house.• Ability to work in an array of weather conditions.• Walking, sitting, kneeling & crouching for extended periods.• Driving.

Job SummaryThis is an entry-level position. In the Laborer II role, you will support all phases of utility construction for various types of telecom projects. In this role, you can learn and train alongside an experienced Foreperson/Linemen to install and maintain telecommunications equipment. Duties will include general labor duties related to telecommunications construction as directed by the Foreman/Supervisor. Services may include placing poles, anchors and guys, aerial strand and cable, burying conduit, trenching cable, conventional and directional boring, placing underground conduit systems, and performing inside wiring or cabling. Qualification Requirements:Education:High School Diploma is required for the role.Experience Level:• 2 years of Construction experience is Preferred.• Previous construction experience, preferably in the telecommunication industry, is preferred.• Previous experience operating or working around heavy equipment and machinery is preferred.Job Skills & Knowledge:• Able to perform all duties in telecommunication construction.• Possess a valid driver's license and a good driving record.• Ability to communicate effectively with customers, employees, etc.• Willing and able to work in all weather conditions.• Travel may be occasionally required.• Attend all required safety training classes (Inclusive of, but not limited to, Work Aloft, Traffic Control, Safe Digging Practices, Confined Spaces).• The ability to obtain a Class A Commercial Driver's License (CDL) is a plus.• Read and understand the National Electric Safety Code (NESC) and construction guidelines.• Must be able to lift, reach, dig, and carry heavy objects with frequent lifting of up to 50 pounds and infrequent lifting of up to 100 pounds with assistance.• Must be reliable, and able to show up on time or early• Due to the nature of fieldwork, this position may require overtime, working on weekends, and holidays, and the possibility of being called in during off-hours.

Job Summary:Responsible for reducing the impact of information security incidents and system compromises. They do so by assisting with security monitoring, incident / event investigation and analysis, roleplay through tabletop events and "purple team" exercises, contributing to documentation and playbooks to ensure repeatable security-focused processes, participating with security and data privacy assessment as well as providing recommendation for endpoints, servers, and network infrastructure. They are responsible for the understanding and identification of indicators of compromise (IoC) as well as helping understand evidence of attack in alerts or monitoring, by hunting through data, systems and from review of investigation notes. Position has a moral and legal responsibility to uphold all local, state, and federal regulations especially in regards to security and data privacy. Job Responsibilities:• Perform security incident investigations and reporting according to the Incident Response Plan (IRP).• Perform industry best practice security and data privacy assessments for all third party vendors, contractors, consultants, auditors, applications (both on premise and cloud) as well as system-to-system connections on our internal and customer-facing networks.• Contribute to network and application penetration tests, vulnerability assessment scans, and patch management / vulnerability remediation strategy planning.• Monitor and advise on information security and data privacy issues related to the systems and their related data flows while ensuring internal security controls are appropriate and operating as intended.• Conduct security and data privacy research in keeping abreast of latest information security as well as data privacy events, issues, and trends.• Assist and support user and security posture awareness for IT teams as well as key information security partners for our customer facing servers, networks, and applications.• Participate in any breach analysis activities to help discover root cause.• Participate in disaster and business continuity recovery planning as well as plan execution should an event occur.• Analyze and provide security model planning input for cloud (SaaS) access and monitoring. Including protection recommendations associated with IT architecture for cloud and hybridized computing.• Provide support for compliance activities for SOX, PCI, CPNI, and data privacy regulations around PII, PHI, and financial data.• Actively participate in red team / blue team engagements led by more senior team members or by select management approved security partners.• Participate in threat modeling activities with more senior team members or with select management approved security partners. Qualification Requirements:• Education: Bachelor's degree in Computer Science, Network Administration, Cybersecurity, or a related field required; Master's degree preferred; relevant certifications and professional experience may be considered in lieu of formal education.• Experience Level: 5-7 years of Software Development, Network Administration, or Cyber Security experience is required.• Experience in securing applications (front end / back end, SaaS), servers, or networks is required. • Experience in the event log monitoring of computer systems is required.• Experience with industry standard security frameworks (e.g., NIST, CIS, OWASP, Mitre Att&ck) as well as experience with PII, PHI, CPNI, and PCI data handling requirements is required.• Experience in information security or data privacy investigative work is required.• 2-3 years of Splunk or SIEM experience is preferred.• Experience with SOX compliance is preferred.• Experience with mobile device management (MDM) is preferred. Job Skills & Knowledge:• Ability to review reports and system activity logs to identify critical events, categorize according to priority, and escalate as appropriate.• Capability to gather information, analyze and evaluate evidence, draw conclusions, and share that knowledge gained in an appropriate manner.• Ability to absorb intelligence information about threats and threat actors to help mitigate harmful events for the organization.• Ability to develop and analyze processes.• Understanding of security measures and testing at an application level that aim to prevent data or code from being stolen, manipulated, or hijacked.• Ability to identify detailed information risk and to apply governance compliance concepts and principles.• Must have excellent verbal and written skills.• Must be able to work effectively in a team environment.• Excellent capability to develop and document security architecture, assessment, and plans. Including strategic, tactical, and project plans.• Ability to develop security policies, procedures, standards, and guidelines.• Capability to work with a set of guidelines to help identify critical event data for additional analysis and escalation as appropriate. Knowledge of:• WSUS Management and Deployment, SCCM Package Building and Maintenance, Windows, Endpoint Protection and Compliance systems, Active Directory, Office 365, SIEM solutions.• Penetration/vulnerability test suites and compliance regulations (SOX, PCI, etc.)• Applicable knowledge of Information Technology, security and data privacy fundamentals, and networking. Certifications:• CompTIA Network+ and Security+ certifications required, or equivalent certifications demonstrating foundational knowledge in networking and security. Candidates with substantial hands-on experience may be considered in lieu of formal certification.• Computer Hacking Forensic Investigator (CHFI) or Certified Ethical Hacker (CEH) Certifications preferred.

Are you ready to move your career forward at the speed of light? Glo Fiber isn't just a new internet service provider, it's internet at the speed of light. Glo Fiber is looking for new employees who want a new company experience, matched with the stability and benefits of a publicly traded company. We are interviewing technicians, installers, retail sales representatives and other key positions in preparation for new market launches very soon. Get in on the ground floor and apply to be a part of our Glo Fiber family today! Check out this video about Broadband Technicians(use the back button to return here after viewing the video) If you're like a lot of people, you're excited to get your career moving. So where do you begin?Most of our Broadband Techs start their careers at Shentel fresh, enthusiastic to earn, while they learn. By the time they complete their training, they are capable men and women, well-educated on our systems and equipment, applying the range of tools and techniques they learned. With a focus on growing your skills you can quickly become a valued technician like the ones our customers trust to deliver high-quality Shentel services. The services you will be working on includes gigabit internet services to both homes and business, digital video services and phone. Get Next-Level Know-HowGetting started means getting up to date with all that Shentel has to offer. We'll teach you to install and service Shentel products in our customers' homes. You'll get online classroom training and comprehensive hands-on in the field with experienced industry experts in home installation of broadband services and WiFi networks. We're talking power tools, cable and telecom equipment, meters and apps, computers and software, pole and ladder skills and safety, and more. We provide the gear, and the knowledge you gain will make you a valuable in-home service professional. There's also support in case you need a quick refresher or higher-level backup. Climb the Ladder at ShentelAre you ready to see how far you can go? There are always opportunities to grow and succeed at Shentel, and we're proud when our people achieve more. It shows in the fact that so many of our Field Operations supervisors, and managers started as Field Techs themselves. They know exactly what it takes to thrive and how to best support their team, whether that means onsite backup or being available to talk through issues. They started where you are now and can help you build a strong foundation for a career that progresses as you do. Physical Requirements: This is a physical job, so you should have the strength and flexibility to:• Move over all types of terrain in all kinds of weather while carrying tools and equipment• Operate weight-bearing equipment, such as gaffs, safety harnesses, extension ladders, and carry fully. General Requirements:• Must be able to communicate tactfully & effectively both face-to-face and remotely over the phone with both customers and company personnel.• Have a valid driver's license• Experience with installing and servicing home or business video, internet and phone services is preferred, but if you do not have experience, we will train you.• Able to demonstrate basic PC/tablet skills using basic software applications like email and web browsers. Duties and Responsibilities:• Installs and repairs video, internet and phone services for residential and business customers.• Installs and repairs all required wiring/cabling and hardware required to support all services. This may include fiber, coax and Ethernet cabling.• Programs and configures digital set top boxes, video appliances and home WiFi services and assists customers with configuration of their home equipment and electronics.• Operates and maintains all field tools, which includes climbing devices, ladders, hand and power tools, test equipment, laptops/tablets and network meters.• Observes all company safety procedures at all times.• Will be expected to support on-call rotation and periodic weekend work may be required.• Working conditions include climbing, working in attic crawl spaces, working at heights and driving across service territories in a company vehicle.

Shentel is hiring a Customer Service Representative (CSR) to join our call center team to support our growing business. We are looking for a sales-oriented customer service professional to sell Shentel's broadband and television solutions while providing excellent customer service. In this role you will play a pivotal role in keeping your neighbors connected! We offer a great work environment and competitive total compensation package that includes: Base hourly pay rate + uncapped commission World class 401(k) - up to 8% company contribution Medical, dental, vision, and life insurance with company subsidies Up to 3 weeks of PTO and up to 9 paid holidays You worked hard for the following: Your reputation as a successful sales professional who meets and exceeds sales goals Your high school diploma or equivalent One year of customer service or call center experience It's time to accept the challenge of providing an excellent customer experience. We are looking for motivated individuals who love a challenge and are ready to meet and exceed their goals. What are you waiting for? Come join Shentel's Customer Care Team!

Glo Fiber is Growing! Join our growing Glo Fiber Sales Team in Harrisonburg, VA. We are hiring Outside Sales Professionals to sell Fiber-To-The-Home internet service as Glo Fiber grows in the Harrisonburg area. This role has a competitive base salary plus uncapped commission structure, company vehicle, and a competitive benefits package. Come join us to sell Glo Fiber internet solutions that will keep your neighbors connected. Check out this video to learn more about the job. ************************************** We offer a competitive total compensation package Base Salary and uncapped commission structure $80,000 + earning potential Company vehicle and gas card World class 401(k) - up to 8% company contribution Medical, dental, vision, and life insurance with company subsidies Up to 3 weeks of paid time off and up to 9 holidays Qualifications Requires the ability to traverse door to door for 2+ miles per day Sales and territory management experience preferred One to two years as a customer service professional High School Diploma or equivalent Valid Driver's License & clean driving record What are you waiting for? Come join the team that's leading the way in telecommunications!

Are you ready to move your career forward at the speed of light? Glo Fiber isn't just a new internet service provider, it's internet at the speed of light. Glo Fiber is looking for new employees who want a new company experience, matched with the stability and benefits of a publicly traded company. We are interviewing technicians, installers, retail sales representatives and other key positions in preparation for new market launches very soon. Get in on the ground floor and apply to be a part of our Glo Fiber family today! Job Summary:The Service Supervisor will lead, train and mentor a team of technicians who will install service drops required for activation of broadband services for customer homes and businesses. A field operations leader specializing and experienced in the installation or construction of broadband communications networks. Qualification Requirements:• 1+ years supervising team members and/or construction vendors connecting and activating internet customers is preferred.• 2+ years field experience with FTTH or HFC installs and service is required.• Experience with management of customer facing team members.• Strong knowledge of FTTH and/or HFC installation and outside plant practices.• Proficient computer skills.• Perform mandatory job site inspections to ensure employee compliance with all company safety policies and procedures.• High School Diploma or G.E.D.• Must be able to work a flexible schedule.• Must be able to pass background and drug screening.• Valid driver's license with a good driving record. Knowledge of:• Supervising field teams team members and construction vendors connecting and activating internet customers.• Management of customer facing team members.• Strong knowledge of FTTH or HFC installation and outside plant practices.• Proficient computer skills. Physical Demands:• Ability to lift up to 70 lbs.• Ability to carry and climb a 28' ladder from truck to pole and/or house.• Ability to work in an array of weather conditions.• Walking, sitting, kneeling & crouching for extended periods.• Driving.

Job Summary:Responsible for reducing the impact of information security incidents and system compromises. They do so by assisting with security monitoring, incident / event investigation and analysis, roleplay through tabletop events and "purple team" exercises, contributing to documentation and playbooks to ensure repeatable security-focused processes, participating with security and data privacy assessment as well as providing recommendation for endpoints, servers, and network infrastructure. They are responsible for the understanding and identification of indicators of compromise (IoC) as well as helping understand evidence of attack in alerts or monitoring, by hunting through data, systems and from review of investigation notes. Position has a moral and legal responsibility to uphold all local, state, and federal regulations especially in regards to security and data privacy. Job Responsibilities:• Perform security incident investigations and reporting according to the Incident Response Plan (IRP).• Perform industry best practice security and data privacy assessments for all third party vendors, contractors, consultants, auditors, applications (both on premise and cloud) as well as system-to-system connections on our internal and customer-facing networks.• Contribute to network and application penetration tests, vulnerability assessment scans, and patch management / vulnerability remediation strategy planning.• Monitor and advise on information security and data privacy issues related to the systems and their related data flows while ensuring internal security controls are appropriate and operating as intended.• Conduct security and data privacy research in keeping abreast of latest information security as well as data privacy events, issues, and trends.• Assist and support user and security posture awareness for IT teams as well as key information security partners for our customer facing servers, networks, and applications.• Participate in any breach analysis activities to help discover root cause.• Participate in disaster and business continuity recovery planning as well as plan execution should an event occur.• Analyze and provide security model planning input for cloud (SaaS) access and monitoring. Including protection recommendations associated with IT architecture for cloud and hybridized computing.• Provide support for compliance activities for SOX, PCI, CPNI, and data privacy regulations around PII, PHI, and financial data.• Actively participate in red team / blue team engagements led by more senior team members or by select management approved security partners.• Participate in threat modeling activities with more senior team members or with select management approved security partners. Qualification Requirements:• Education: Bachelor's degree in Computer Science, Network Administration, Cybersecurity, or a related field required; Master's degree preferred; relevant certifications and professional experience may be considered in lieu of formal education.• Experience Level: 5-7 years of Software Development, Network Administration, or Cyber Security experience is required.• Experience in securing applications (front end / back end, SaaS), servers, or networks is required. • Experience in the event log monitoring of computer systems is required.• Experience with industry standard security frameworks (e.g., NIST, CIS, OWASP, Mitre Att&ck) as well as experience with PII, PHI, CPNI, and PCI data handling requirements is required.• Experience in information security or data privacy investigative work is required.• 2-3 years of Splunk or SIEM experience is preferred.• Experience with SOX compliance is preferred.• Experience with mobile device management (MDM) is preferred. Job Skills & Knowledge:• Ability to review reports and system activity logs to identify critical events, categorize according to priority, and escalate as appropriate.• Capability to gather information, analyze and evaluate evidence, draw conclusions, and share that knowledge gained in an appropriate manner.• Ability to absorb intelligence information about threats and threat actors to help mitigate harmful events for the organization.• Ability to develop and analyze processes.• Understanding of security measures and testing at an application level that aim to prevent data or code from being stolen, manipulated, or hijacked.• Ability to identify detailed information risk and to apply governance compliance concepts and principles.• Must have excellent verbal and written skills.• Must be able to work effectively in a team environment.• Excellent capability to develop and document security architecture, assessment, and plans. Including strategic, tactical, and project plans.• Ability to develop security policies, procedures, standards, and guidelines.• Capability to work with a set of guidelines to help identify critical event data for additional analysis and escalation as appropriate. Knowledge of:• WSUS Management and Deployment, SCCM Package Building and Maintenance, Windows, Endpoint Protection and Compliance systems, Active Directory, Office 365, SIEM solutions.• Penetration/vulnerability test suites and compliance regulations (SOX, PCI, etc.)• Applicable knowledge of Information Technology, security and data privacy fundamentals, and networking. Certifications:• CompTIA Network+ and Security+ certifications required, or equivalent certifications demonstrating foundational knowledge in networking and security. Candidates with substantial hands-on experience may be considered in lieu of formal certification.• Computer Hacking Forensic Investigator (CHFI) or Certified Ethical Hacker (CEH) Certifications preferred.

Are you ready to move your career forward at the speed of light? Glo Fiber isn't just a new internet service provider, it's internet at the speed of light. Glo Fiber is looking for new employees who want a new company experience, matched with the stability and benefits of a publicly traded company. We are interviewing technicians, installers, retail sales representatives and other key positions in preparation for new market launches very soon. Get in on the ground floor and apply to be a part of our Glo Fiber family today! Check out this video about Broadband Technicians(use the back button to return here after viewing the video) If you're like a lot of people, you're excited to get your career moving. So where do you begin?Most of our Broadband Techs start their careers at Shentel fresh, enthusiastic to earn, while they learn. By the time they complete their training, they are capable men and women, well-educated on our systems and equipment, applying the range of tools and techniques they learned. With a focus on growing your skills you can quickly become a valued technician like the ones our customers trust to deliver high-quality Shentel services. The services you will be working on includes gigabit internet services to both homes and business, digital video services and phone. Get Next-Level Know-HowGetting started means getting up to date with all that Shentel has to offer. We'll teach you to install and service Shentel products in our customers' homes. You'll get online classroom training and comprehensive hands-on in the field with experienced industry experts in home installation of broadband services and WiFi networks. We're talking power tools, cable and telecom equipment, meters and apps, computers and software, pole and ladder skills and safety, and more. We provide the gear, and the knowledge you gain will make you a valuable in-home service professional. There's also support in case you need a quick refresher or higher-level backup. Climb the Ladder at ShentelAre you ready to see how far you can go? There are always opportunities to grow and succeed at Shentel, and we're proud when our people achieve more. It shows in the fact that so many of our Field Operations supervisors, and managers started as Field Techs themselves. They know exactly what it takes to thrive and how to best support their team, whether that means onsite backup or being available to talk through issues. They started where you are now and can help you build a strong foundation for a career that progresses as you do. Physical Requirements: This is a physical job, so you should have the strength and flexibility to:• Move over all types of terrain in all kinds of weather while carrying tools and equipment• Operate weight-bearing equipment, such as gaffs, safety harnesses, extension ladders, and carry fully. General Requirements:• Must be able to communicate tactfully & effectively both face-to-face and remotely over the phone with both customers and company personnel.• Have a valid driver's license• Experience with installing and servicing home or business video, internet and phone services is preferred, but if you do not have experience, we will train you.• Able to demonstrate basic PC/tablet skills using basic software applications like email and web browsers. Duties and Responsibilities:• Installs and repairs video, internet and phone services for residential and business customers.• Installs and repairs all required wiring/cabling and hardware required to support all services. This may include fiber, coax and Ethernet cabling.• Programs and configures digital set top boxes, video appliances and home WiFi services and assists customers with configuration of their home equipment and electronics.• Operates and maintains all field tools, which includes climbing devices, ladders, hand and power tools, test equipment, laptops/tablets and network meters.• Observes all company safety procedures at all times.• Will be expected to support on-call rotation and periodic weekend work may be required.• Working conditions include climbing, working in attic crawl spaces, working at heights and driving across service territories in a company vehicle.

Job Summary: The Sr. Operator/Lineman, under minimal supervision from Construction Foreperson/Supervisor, is responsible for installing and repairing aerial and underground communication lines, operating heavy equipment and assembling materials necessary for outside plant (OSP) construction tasks associated with construction work orders and projects. Operates and is responsible for maintenance of construction equipment. Able to perform complex troubleshooting of construction equipment. Ability to lead, supervise, and cross-train team members, and perform inspections ensuring compliance with operating and safety standards. Qualifications Requirements:a. Education: High School or Equivalent. Associate's/Technical Degree preferred.b. Experience Level: 3-5 years of construction experience in the telecom industry is required.c. Skills Summary:The ability to safely work and communicate with construction team members.Complete documentation in a timely and professional manner.Commercial Driver's License (CDL).Work Zone Traffic Certification.Working aloft and confined space training.

Shentel is hiring a Customer Service Representative (CSR) to join our call center team to support our growing business. We are looking for a sales-oriented customer service professional to sell Shentel's broadband and television solutions while providing excellent customer service. In this role you will play a pivotal role in keeping your neighbors connected! We offer a great work environment and competitive total compensation package that includes: Base hourly pay rate + uncapped commission World class 401(k) - up to 8% company contribution Medical, dental, vision, and life insurance with company subsidies Up to 3 weeks of PTO and up to 9 paid holidays You worked hard for the following: Your reputation as a successful sales professional who meets and exceeds sales goals Your high school diploma or equivalent One year of customer service or call center experience It's time to accept the challenge of providing an excellent customer experience. We are looking for motivated individuals who love a challenge and are ready to meet and exceed their goals. What are you waiting for? Come join Shentel's Customer Care Team!

Check out this video about Broadband Technicians(use the back button to return here after viewing the video) If you're like a lot of people, you're excited to get your career moving. So where do you begin?Most of our Broadband Techs start their careers at Shentel fresh, enthusiastic to earn, while they learn. By the time they complete their training, they are capable men and women, well-educated on our systems and equipment, applying the range of tools and techniques they learned. With a focus on growing your skills you can quickly become a valued technician like the ones our customers trust to deliver high-quality Shentel services. The services you will be working on includes gigabit internet services to both homes and business, digital video services and phone. Get Next-Level Know-HowGetting started means getting up to date with all that Shentel has to offer. We'll teach you to install and service Shentel products in our customers' homes. You'll get online classroom training and comprehensive hands-on in the field with experienced industry experts in home installation of broadband services and WiFi networks. We're talking power tools, cable and telecom equipment, meters and apps, computers and software, pole and ladder skills and safety, and more. We provide the gear, and the knowledge you gain will make you a valuable in-home service professional. There's also support in case you need a quick refresher or higher-level backup. Climb the Ladder at ShentelAre you ready to see how far you can go? There are always opportunities to grow and succeed at Shentel, and we're proud when our people achieve more. It shows in the fact that so many of our Field Operations supervisors, and managers started as Field Techs themselves. They know exactly what it takes to thrive and how to best support their team, whether that means onsite backup or being available to talk through issues. They started where you are now and can help you build a strong foundation for a career that progresses as you do. Physical Requirements: This is a physical job, so you should have the strength and flexibility to:• Move over all types of terrain in all kinds of weather while carrying tools and equipment• Operate weight-bearing equipment, such as gaffs, safety harnesses, extension ladders, and carry fully. General Requirements:• Must be able to communicate tactfully & effectively both face-to-face and remotely over the phone with both customers and company personnel.• Have a valid driver's license• Experience with installing and servicing home or business video, internet and phone services is preferred, but if you do not have experience, we will train you.• Able to demonstrate basic PC/tablet skills using basic software applications like email and web browsers.Duties and Responsibilities:• Installs and repairs video, internet and phone services for residential and business customers.• Installs and repairs all required wiring/cabling and hardware required to support all services. This may include fiber, coax and Ethernet cabling.• Programs and configures digital set top boxes, video appliances and home WiFi services and assists customers with configuration of their home equipment and electronics.• Operates and maintains all field tools, which includes climbing devices, ladders, hand and power tools, test equipment, laptops/tablets and network meters.• Observes all company safety procedures at all times.• Will be expected to support on-call rotation and periodic weekend work may be required.• Working conditions include climbing, working in attic crawl spaces, working at heights and driving across service territories in a company vehicle.

Glo Fiber is looking for a Door-to-Door Sales Representative to sell Fiber To The Home internet service in and around Staunton, VA. This role has a competitive base salary plus uncapped commission structure, company vehicle, and a competitive benefits package. This is your chance to sell Glo Fiber internet solutions to keep your neighbors connected. Check out this videoto learn more about the job. ************************************** We offer a competitive total compensation package Base Salary and uncapped commission structure $80,000 earning potential Company vehicle and gas card World class 401(k) - up to 8% company contribution Medical, dental, vision, and life insurance with company subsidies Up to 3 weeks of paid time off and up to 9 holidays Qualifications Requires the ability traverse door to door for 2+ miles per day Sales and territory management experience preferred One to two years as a customer service professional High School Diploma or equivalent Valid Driver's License & clean driving record What are you waiting for? Come join the team that's leading the way in telecommunications!

Job Summary:Responsible for reducing the impact of information security incidents and system compromises. They do so by assisting with security monitoring, incident / event investigation and analysis, roleplay through tabletop events and "purple team" exercises, contributing to documentation and playbooks to ensure repeatable security-focused processes, participating with security and data privacy assessment as well as providing recommendation for endpoints, servers, and network infrastructure. They are responsible for the understanding and identification of indicators of compromise (IoC) as well as helping understand evidence of attack in alerts or monitoring, by hunting through data, systems and from review of investigation notes. Position has a moral and legal responsibility to uphold all local, state, and federal regulations especially in regards to security and data privacy. Job Responsibilities:• Perform security incident investigations and reporting according to the Incident Response Plan (IRP).• Perform industry best practice security and data privacy assessments for all third party vendors, contractors, consultants, auditors, applications (both on premise and cloud) as well as system-to-system connections on our internal and customer-facing networks.• Contribute to network and application penetration tests, vulnerability assessment scans, and patch management / vulnerability remediation strategy planning.• Monitor and advise on information security and data privacy issues related to the systems and their related data flows while ensuring internal security controls are appropriate and operating as intended.• Conduct security and data privacy research in keeping abreast of latest information security as well as data privacy events, issues, and trends.• Assist and support user and security posture awareness for IT teams as well as key information security partners for our customer facing servers, networks, and applications.• Participate in any breach analysis activities to help discover root cause.• Participate in disaster and business continuity recovery planning as well as plan execution should an event occur.• Analyze and provide security model planning input for cloud (SaaS) access and monitoring. Including protection recommendations associated with IT architecture for cloud and hybridized computing.• Provide support for compliance activities for SOX, PCI, CPNI, and data privacy regulations around PII, PHI, and financial data.• Actively participate in red team / blue team engagements led by more senior team members or by select management approved security partners.• Participate in threat modeling activities with more senior team members or with select management approved security partners. Qualification Requirements:• Education: Bachelor's degree in Computer Science, Network Administration, Cybersecurity, or a related field required; Master's degree preferred; relevant certifications and professional experience may be considered in lieu of formal education.• Experience Level: 5-7 years of Software Development, Network Administration, or Cyber Security experience is required.• Experience in securing applications (front end / back end, SaaS), servers, or networks is required. • Experience in the event log monitoring of computer systems is required.• Experience with industry standard security frameworks (e.g., NIST, CIS, OWASP, Mitre Att&ck) as well as experience with PII, PHI, CPNI, and PCI data handling requirements is required.• Experience in information security or data privacy investigative work is required.• 2-3 years of Splunk or SIEM experience is preferred.• Experience with SOX compliance is preferred.• Experience with mobile device management (MDM) is preferred. Job Skills & Knowledge:• Ability to review reports and system activity logs to identify critical events, categorize according to priority, and escalate as appropriate.• Capability to gather information, analyze and evaluate evidence, draw conclusions, and share that knowledge gained in an appropriate manner.• Ability to absorb intelligence information about threats and threat actors to help mitigate harmful events for the organization.• Ability to develop and analyze processes.• Understanding of security measures and testing at an application level that aim to prevent data or code from being stolen, manipulated, or hijacked.• Ability to identify detailed information risk and to apply governance compliance concepts and principles.• Must have excellent verbal and written skills.• Must be able to work effectively in a team environment.• Excellent capability to develop and document security architecture, assessment, and plans. Including strategic, tactical, and project plans.• Ability to develop security policies, procedures, standards, and guidelines.• Capability to work with a set of guidelines to help identify critical event data for additional analysis and escalation as appropriate. Knowledge of:• WSUS Management and Deployment, SCCM Package Building and Maintenance, Windows, Endpoint Protection and Compliance systems, Active Directory, Office 365, SIEM solutions.• Penetration/vulnerability test suites and compliance regulations (SOX, PCI, etc.)• Applicable knowledge of Information Technology, security and data privacy fundamentals, and networking. Certifications:• CompTIA Network+ and Security+ certifications required, or equivalent certifications demonstrating foundational knowledge in networking and security. Candidates with substantial hands-on experience may be considered in lieu of formal certification.• Computer Hacking Forensic Investigator (CHFI) or Certified Ethical Hacker (CEH) Certifications preferred.

Job Summary:Responsible for reducing the impact of information security incidents and system compromises. They do so by assisting with security monitoring, incident / event investigation and analysis, roleplay through tabletop events and "purple team" exercises, contributing to documentation and playbooks to ensure repeatable security-focused processes, participating with security and data privacy assessment as well as providing recommendation for endpoints, servers, and network infrastructure. They are responsible for the understanding and identification of indicators of compromise (IoC) as well as helping understand evidence of attack in alerts or monitoring, by hunting through data, systems and from review of investigation notes. Position has a moral and legal responsibility to uphold all local, state, and federal regulations especially in regards to security and data privacy. Job Responsibilities:• Perform security incident investigations and reporting according to the Incident Response Plan (IRP).• Perform industry best practice security and data privacy assessments for all third party vendors, contractors, consultants, auditors, applications (both on premise and cloud) as well as system-to-system connections on our internal and customer-facing networks.• Contribute to network and application penetration tests, vulnerability assessment scans, and patch management / vulnerability remediation strategy planning.• Monitor and advise on information security and data privacy issues related to the systems and their related data flows while ensuring internal security controls are appropriate and operating as intended.• Conduct security and data privacy research in keeping abreast of latest information security as well as data privacy events, issues, and trends.• Assist and support user and security posture awareness for IT teams as well as key information security partners for our customer facing servers, networks, and applications.• Participate in any breach analysis activities to help discover root cause.• Participate in disaster and business continuity recovery planning as well as plan execution should an event occur.• Analyze and provide security model planning input for cloud (SaaS) access and monitoring. Including protection recommendations associated with IT architecture for cloud and hybridized computing.• Provide support for compliance activities for SOX, PCI, CPNI, and data privacy regulations around PII, PHI, and financial data.• Actively participate in red team / blue team engagements led by more senior team members or by select management approved security partners.• Participate in threat modeling activities with more senior team members or with select management approved security partners. Qualification Requirements:• Education: Bachelor's degree in Computer Science, Network Administration, Cybersecurity, or a related field required; Master's degree preferred; relevant certifications and professional experience may be considered in lieu of formal education.• Experience Level: 5-7 years of Software Development, Network Administration, or Cyber Security experience is required.• Experience in securing applications (front end / back end, SaaS), servers, or networks is required. • Experience in the event log monitoring of computer systems is required.• Experience with industry standard security frameworks (e.g., NIST, CIS, OWASP, Mitre Att&ck) as well as experience with PII, PHI, CPNI, and PCI data handling requirements is required.• Experience in information security or data privacy investigative work is required.• 2-3 years of Splunk or SIEM experience is preferred.• Experience with SOX compliance is preferred.• Experience with mobile device management (MDM) is preferred. Job Skills & Knowledge:• Ability to review reports and system activity logs to identify critical events, categorize according to priority, and escalate as appropriate.• Capability to gather information, analyze and evaluate evidence, draw conclusions, and share that knowledge gained in an appropriate manner.• Ability to absorb intelligence information about threats and threat actors to help mitigate harmful events for the organization.• Ability to develop and analyze processes.• Understanding of security measures and testing at an application level that aim to prevent data or code from being stolen, manipulated, or hijacked.• Ability to identify detailed information risk and to apply governance compliance concepts and principles.• Must have excellent verbal and written skills.• Must be able to work effectively in a team environment.• Excellent capability to develop and document security architecture, assessment, and plans. Including strategic, tactical, and project plans.• Ability to develop security policies, procedures, standards, and guidelines.• Capability to work with a set of guidelines to help identify critical event data for additional analysis and escalation as appropriate. Knowledge of:• WSUS Management and Deployment, SCCM Package Building and Maintenance, Windows, Endpoint Protection and Compliance systems, Active Directory, Office 365, SIEM solutions.• Penetration/vulnerability test suites and compliance regulations (SOX, PCI, etc.)• Applicable knowledge of Information Technology, security and data privacy fundamentals, and networking. Certifications:• CompTIA Network+ and Security+ certifications required, or equivalent certifications demonstrating foundational knowledge in networking and security. Candidates with substantial hands-on experience may be considered in lieu of formal certification.• Computer Hacking Forensic Investigator (CHFI) or Certified Ethical Hacker (CEH) Certifications preferred.