Shentel jobs in Roanoke, VA

This is an entry-level position. In the Laborer II role, you will support all phases of utility construction for various types of telecom projects. In this role, you can learn and train alongside an experienced Foreperson/Linemen to install and maintain telecommunications equipment. Duties will include general labor duties related to telecommunications construction as directed by the Foreman/Supervisor. Services may include placing poles, anchors and guys, aerial strand and cable, burying conduit, trenching cable, conventional and directional boring, placing underground conduit systems, and performing inside wiring or cabling. Qualification Requirements: Education: High School Diploma is required for the role. Experience Level: * 2 years of Construction experience is Preferred. * Previous construction experience, preferably in the telecommunication industry, is preferred. * Previous experience operating or working around heavy equipment and machinery is preferred. Job Skills & Knowledge: * Able to perform all duties in telecommunication construction. * Possess a valid driver's license and a good driving record. * Ability to communicate effectively with customers, employees, etc. * Willing and able to work in all weather conditions. * Travel may be occasionally required. * Attend all required safety training classes (Inclusive of, but not limited to, Work Aloft, Traffic Control, Safe Digging Practices, Confined Spaces). * The ability to obtain a Class A Commercial Driver's License (CDL) is a plus. * Read and understand the National Electric Safety Code (NESC) and construction guidelines. * Must be able to lift, reach, dig, and carry heavy objects with frequent lifting of up to 50 pounds and infrequent lifting of up to 100 pounds with assistance. * Must be reliable, and able to show up on time or early * Due to the nature of fieldwork, this position may require overtime, working on weekends, and holidays, and the possibility of being called in during off-hours.

Job Summary: The Operator/Lineman Sr, under minimal supervision from Construction Foreperson/Supervisor, is responsible for installing and repairing aerial and underground communication lines, operating heavy equipment and assembling materials necessary for outside plant (OSP) construction tasks associated with construction work orders and projects. Operates and is responsible for maintenance of construction equipment. Able to perform complex troubleshooting of construction equipment. Ability to lead, supervise, and cross-train team members, and perform inspections ensuring compliance with operating and safety standards. Qualifications Requirements:a. Education: High School or Equivalent. Associate's/Technical Degree preferred.b. Experience Level: 3-5 years of construction experience in the telecom industry is required.c. Skills Summary:The ability to safely work and communicate with construction team members.Complete documentation in a timely and professional manner.Commercial Driver's License (CDL).Work Zone Traffic Certification.Working aloft and confined space training.

Shentel is hiring a year-round part-time Retail Customer Service Representative (RCSR) in our Radford, VA Shentel Cable Store. We are looking for a customer service professional to sell Shentel Broadband service through face-to-face and over-the-phone interactions. You will play a pivotal role in keeping your neighbors connected! This is a year-round position. We offer a great work environment and competitive hourly pay plus commission opportunities: Flexible schedule of 20 to 30 hours a week Hours are 8am - 5pm, Monday - Friday Closed on Saturday and Sunday Must Have: Reputation for working in a dynamic, fun environment Your high school diploma or equivalent One year of customer service or call center experience We are looking for motivated individuals who love a challenge and are ready to meet our customers' needs and grow the Shentel brand.What are you waiting for? Come join Shentel's Retail Sales Team!

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. Department Summary Our Technology teams challenge the status quo and reimagine capabilities across industries. Whether through research and development, technology innovation or solution engineering, our team members play a vital role in connecting consumers with the products and platforms of tomorrow. Job Duties and Responsibilities Candidates must be willing to participate in at least one in-person interview, which may include a live whiteboarding or technical assessment session. This role will be empowered to provide direct and real time advanced technical support to internal CXO resources for the benefit of Retail Wireless Customers. This position will have the opportunity to work real time with Level 1 Agents who are on Phone with the Customers for the issues needing technical assistance. Key Responsibilities: * Partner with Customer Experience Agents to resolve technical customer issues, including service, global resets, and porting * Use critical thinking and troubleshooting skills to resolve customer issues within defined SLAs * Utilize business applications, diagnostic tools, vendor portals, and queries to analyze and resolve issues * Collaborate with support teams, engineers, and developers to ensure full issue resolution * Create and escalate ServiceNow tickets for Tier 3 support when necessary * Develop knowledge base entries and playbooks based on business processes, customer behavior, and technical expertise Skills, Experience and Requirements Education and Experience: * High School diploma, GED, or equivalent experience * 2 - 4 years of experience handling advanced technical support that includes identifying and resolving a broad range of customer issues * Experience following predefined playbooks, runbooks, and scripts for issue resolution Skills and Qualifications: * Have regular and reliable attendance with the availability to work onsite out of our Christiansburg, VA office * Be available to work a predictable and defined shift schedule with some flexibility to ensure coverage * Ability to work independently and collaboratively within a Service Continuity Support team * Excellent customer service skills with the ability to explain technical solutions to technical and non-technical stakeholders * Comfortable reading technical logs, claimcheck returns, and basic scripting for troubleshooting * Expertise in wireless systems, networks, and devices with strong diagnostic and problem-solving skills * Proficient with SQL queries (Snowflake preferred), API tools like Postman, and familiar with provisioning and billing workflows * Strong written and verbal communication skills with the ability to translate technical issues into customer-friendly language Visa sponsorship not available for this role Salary Ranges Compensation: $58,656.00/Year - $63,150.00/Year Benefits We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits. The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish)

Are you ready to move your career forward at the speed of light? Glo Fiber isn't just a new internet service provider, it's internet at the speed of light. Glo Fiber is looking for new employees who want a new company experience, matched with the stability and benefits of a publicly traded company. We are interviewing technicians, installers, retail sales representatives and other key positions in preparation for new market launches very soon. Get in on the ground floor and apply to be a part of our Glo Fiber family today! Check out this video about Drop Technicians: ****************************************** the back button to return here after viewing the video) Job Summary:Responsible for demonstrating and developing the skills and knowledge required for installing broadband service drops this will include working with both aerial and buried drops for connecting broadband customer homes and businesses. The Drop Technician will operate a vibratory plow/trencher, read, create, maintain schematics/diagrams and bore under sidewalks and driveways when appropriate. This position requires a self-starter that can work efficiently and independently to meet deadlines and deliver high quality work. You must be able to successfully complete drop installation and broadband service activations for customer homes and businesses. Climb the Ladder at Shentel:Are you ready to see how far you can go? There are always opportunities to grow and succeed at Shentel, and we're proud when our people achieve more. It shows in the fact that so many of our Field supervisors, and managers started as Field Techs themselves. They know exactly what it takes to thrive and how to best support their team, whether that means onsite backup or being available to talk through issues. They started where you are now and can help you build a strong foundation for a career that progresses as you do. Education: High School Diploma / GED Relevant Work Experience:• 0-2 Years of Field Operations or Construction related experience. Environmental Requirements:Factors affecting environmental conditions will vary depending on the assigned work area and task.• Ability to lift up to 70 lbs.• Ability to carry and climb a 28' ladder from truck to pole and/or house.• Ability to work in an array of weather conditions.• Walking, sitting, kneeling & crouching for extended periods.• Driving.

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. **Department Summary** Our Technology teams challenge the status quo and reimagine capabilities across industries. Whether through research and development, technology innovation or solution engineering, our team members play a vital role in connecting consumers with the products and platforms of tomorrow. **Job Duties and Responsibilities** This role will be empowered to manage an IT technical support team responsible for real time support of internal Boost Retail Wireless CXO agents. This position will require strong leadership, technical expertise, and the ability to motivate and develop a high-performing team. The ideal candidate will possess in-depth knowledge of wireless technologies, troubleshooting techniques, and experience with managing and coaching technical support teams. **Key Responsibilities:** + Lead, mentor, and manage a team of Level 2 Advanced Technical Support Specialists, including performance reviews and development + Monitor team performance, identify trends, and implement corrective actions to meet SLOs and quality standards + Handle escalated customer issues and support team members with complex technical problems + Develop and deliver training programs to enhance technical skills and knowledge + Use data analysis tools (SQL, APIs) to assess performance, identify improvements, and drive data-informed decisions + Collaborate cross-functionally to enhance customer service processes and stay current on industry trends and technologies **Skills, Experience and Requirements** **Education and Experience:** + Bachelor's degree in Information Technology, Business Administration, or a related field preferred + 5+ years of experience in a Customer Support role, preferably in the wireless industry + 3+ years of experience in a supervisory or management role in Customer Support **Skills and Qualifications:** + Domain expertise in Wireless Systems, networks and devices + Experience in using IT systems, Tools and Vendor Portals to correlate and troubleshoot the underlying issues + Experience in working with IT groups to drive resolution on the issues + Experience in running SQL queries, Snowflake experience preferred + Experience in running APIs in tools like Postman + Experience in executing pre-defined scripts to resolve Customer issues + Solid written and verbal communication skills and the ability to articulate technical issues in terms of Customer behaviour + Be available to work onsite out of our Christiansburg, VA office + Be available to work on shifts and flexible hours (as per defined schedules) up to a maximum of 40 hours per week + Strong leadership, mentoring, and coaching skills + Excellent communication and interpersonal skills, both written and verbal + Strong analytical and problem-solving skills + Ability to work independently and as part of a larger group Visa sponsorship not available for this role **Candidates must be willing to participate in at least one in-person interview, which may include a live whiteboarding or technical assessment session.** **Salary Ranges** Compensation: $72,350.00/Year - $80,000.00/Year **Benefits** We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits . The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Click the links to access the following statements: EEO Policy Statement (********************************************************************************* , Pay Transparency (*********************************************************************************************************** , EEOC Know Your Rights (English (************************************************************************************ /Spanish (**************************************************************************************************** ) We are an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, protected veteran status, disability, or any other basis protected by local, state, or federal law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. U.S. Citizenship is required for certain positions. EEO is the law. At EchoStar, you have the right to request reasonable accommodations. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact ********************. This contact information is for accommodation requests only; you may not use this contact information to inquire about the status of an application.

Performs all warehouse and inventory functions to ensure accurate, efficient, and compliant material handling. Maintains adequate on-hand inventory levels, processes inventory issues, returns, and adjustments. Coordinates with construction teams to ensure project materials are staged and available at construction hub locations. Orders, receives, stocks, and transacts all materials entering and leaving the warehouse. Documents, prepares, sends and receives equipment for returns and repairs. Performs monthly cycle counts and full inventory counts, and reconciles inventory variances. Communicates with vendors for pricing and availability and ensures materials are available to support the business. Qualification Requirements: a. Education: High School diploma b. Minimum of five to seven years warehouse, inventory, or purchasing experience. c. Valid driver's license required d. Must be able to lift up to 50 pounds and climb step ladder e. Must be able to stand, bend, squat, push, pull, reach repetitively f. Must be willing to operate pallet jack, electric lift and fork lift g. Excellent verbal and written communication skills h. Must have the ability to work independently with limited supervision

Glo Fiber is Growing! Join our growing Glo Fiber Sales Team in Roanoke, VA. We are hiring Outside Sales Professionals to sell Fiber-To-The-Home internet service as Glo Fiber grows in the Roanoke area. This role has a competitive base salary plus uncapped commission structure, company vehicle, and a competitive benefits package. Come join us to sell Glo Fiber internet solutions that will keep your neighbors connected. Check out this video to learn more about the job. ************************************** We offer a competitive total compensation package Base Salary and uncapped commission structure $80,000 + earning potential Company vehicle and gas card World class 401(k) - up to 8% company contribution Medical, dental, vision, and life insurance with company subsidies Up to 3 weeks of paid time off and up to 9 holidays Qualifications Requires the ability to traverse door to door for 2+ miles per day Sales and territory management experience preferred One to two years as a customer service professional High School Diploma or equivalent Valid Driver's License & clean driving record What are you waiting for? Come join the team that's leading the way in telecommunications!

Job Summary:Responsible for reducing the impact of information security incidents and system compromises. They do so by assisting with security monitoring, incident / event investigation and analysis, roleplay through tabletop events and "purple team" exercises, contributing to documentation and playbooks to ensure repeatable security-focused processes, participating with security and data privacy assessment as well as providing recommendation for endpoints, servers, and network infrastructure. They are responsible for the understanding and identification of indicators of compromise (IoC) as well as helping understand evidence of attack in alerts or monitoring, by hunting through data, systems and from review of investigation notes. Position has a moral and legal responsibility to uphold all local, state, and federal regulations especially in regards to security and data privacy. Job Responsibilities:• Perform security incident investigations and reporting according to the Incident Response Plan (IRP).• Perform industry best practice security and data privacy assessments for all third party vendors, contractors, consultants, auditors, applications (both on premise and cloud) as well as system-to-system connections on our internal and customer-facing networks.• Contribute to network and application penetration tests, vulnerability assessment scans, and patch management / vulnerability remediation strategy planning.• Monitor and advise on information security and data privacy issues related to the systems and their related data flows while ensuring internal security controls are appropriate and operating as intended.• Conduct security and data privacy research in keeping abreast of latest information security as well as data privacy events, issues, and trends.• Assist and support user and security posture awareness for IT teams as well as key information security partners for our customer facing servers, networks, and applications.• Participate in any breach analysis activities to help discover root cause.• Participate in disaster and business continuity recovery planning as well as plan execution should an event occur.• Analyze and provide security model planning input for cloud (SaaS) access and monitoring. Including protection recommendations associated with IT architecture for cloud and hybridized computing.• Provide support for compliance activities for SOX, PCI, CPNI, and data privacy regulations around PII, PHI, and financial data.• Actively participate in red team / blue team engagements led by more senior team members or by select management approved security partners.• Participate in threat modeling activities with more senior team members or with select management approved security partners. Qualification Requirements:• Education: Bachelor's degree in Computer Science, Network Administration, Cybersecurity, or a related field required; Master's degree preferred; relevant certifications and professional experience may be considered in lieu of formal education.• Experience Level: 5-7 years of Software Development, Network Administration, or Cyber Security experience is required.• Experience in securing applications (front end / back end, SaaS), servers, or networks is required. • Experience in the event log monitoring of computer systems is required.• Experience with industry standard security frameworks (e.g., NIST, CIS, OWASP, Mitre Att&ck) as well as experience with PII, PHI, CPNI, and PCI data handling requirements is required.• Experience in information security or data privacy investigative work is required.• 2-3 years of Splunk or SIEM experience is preferred.• Experience with SOX compliance is preferred.• Experience with mobile device management (MDM) is preferred. Job Skills & Knowledge:• Ability to review reports and system activity logs to identify critical events, categorize according to priority, and escalate as appropriate.• Capability to gather information, analyze and evaluate evidence, draw conclusions, and share that knowledge gained in an appropriate manner.• Ability to absorb intelligence information about threats and threat actors to help mitigate harmful events for the organization.• Ability to develop and analyze processes.• Understanding of security measures and testing at an application level that aim to prevent data or code from being stolen, manipulated, or hijacked.• Ability to identify detailed information risk and to apply governance compliance concepts and principles.• Must have excellent verbal and written skills.• Must be able to work effectively in a team environment.• Excellent capability to develop and document security architecture, assessment, and plans. Including strategic, tactical, and project plans.• Ability to develop security policies, procedures, standards, and guidelines.• Capability to work with a set of guidelines to help identify critical event data for additional analysis and escalation as appropriate. Knowledge of:• WSUS Management and Deployment, SCCM Package Building and Maintenance, Windows, Endpoint Protection and Compliance systems, Active Directory, Office 365, SIEM solutions.• Penetration/vulnerability test suites and compliance regulations (SOX, PCI, etc.)• Applicable knowledge of Information Technology, security and data privacy fundamentals, and networking. Certifications:• CompTIA Network+ and Security+ certifications required, or equivalent certifications demonstrating foundational knowledge in networking and security. Candidates with substantial hands-on experience may be considered in lieu of formal certification.• Computer Hacking Forensic Investigator (CHFI) or Certified Ethical Hacker (CEH) Certifications preferred.

Job Summary:The Operator/Lineman is responsible for operating all equipment necessary for outside plant (OSP) construction tasks associated with construction work orders. This position is the primary responsible party for all equipment in the crew which will entail preforming routine maintenance on the assigned equipment. The Operator/Lineman is also responsible for completing OSP construction tasks with little guidance both in a safe and efficient manner. Qualifications Requirements: a. Education: High School or Equivalent. b. Experience Level: 1-2 Years of construction experience or technical training certifications. c. Skills Summary: i. Ability to lift and carry 75 pounds. ii. Ability to operate all construction equipment required for OSP cable placement methods. iii. Ability to climb poles and work aloft, as well as underground while using power tools. iv. Ability to operate all construction equipment, including vehicles. v. Strong verbal and communication skills. d. Licenses or Certifications: i. Commercial Driver's License ii. VA811 Computer Based Training (CBT) Excavation Certification is preferred. iii. VDOT Intermediate Work Zone Traffic Certification is preferred. Knowledge of: a. Microsoft office; Excel, Word, Power Point, Outlook (email).

Check out this video about Broadband Technicians(use the back button to return here after viewing the video) Job Summary:Responsible for preventive and demand maintenance and repair of the hybrid fiber coax (HFC) or fiber to the home (FTTH) broadband network including its associated equipment in accordance with operational standards and the company's policy. This includes maintaining or improving system performance standards. Environmental Requirements:Factors affecting environmental conditions will vary depending on the assigned work area and task.• Ability to climb ladders and/or utility poles and work in in high places• Ability to work in small places (such as crawl spaces and attics)• Ability to work outdoors and in extreme weather conditions and varying topographic, wet and dry locations.• Up to 25% daily travel time may be required.• Lifts and carries loads of 70 lbs. or more, works in confined spaces such as crawl spaces or attics, works while standing 50 -70% of the time and performs work near power lines and electricity. Education:• High School Diploma / GED Relevant Work Experience:• Maintenance Level I: 3-5 Years Maintenance Experience, Master Tech Certification or equivalent industry certifications/experience.

Project Manager ensures the timely, safe and cost effective management of departmental projects. Project manage contractors, employees, vendors, third parties and other internal departments to achieve stated goals. Additionally, the candidate must be competent at the full scope of project management duties associated with the departmental goals. Successful candidates must be able to manage in a team environment, working within the organization and cross departmentally. This position will continually reevaluate and improve processes in order to increase efficiency. Qualification Requirements: Education: High School Diploma is required for the role . Four Year Degree is preferred for the role Relevant engineering, technology, business management. Experience Level: 2 years of Telecommunications experience is Required. 4 years of Project Management experience is Required. 2 years of Leadership, supervisory, or related experience is Preferred. Other candidates with a strong technical background and substantial industry or military experience will be considered. Job Skills & Knowledge: a. Advanced knowledge of budgeting and financial analysis b. Strongly preferred PMP, CAPM, BICSI, or similar certifications c. Proactive Task Management d. Exceptional attention to detail and organizational skills e. Demonstrated (advanced) problem solving skills f. Excellent written and verbal communication skills g. Must have advanced proficiency with Microsoft Office suite of products. i. Strongly preferred experience with Adobe Acrobat, Sitetracker, Smartsheet, Microsoft Visio, and/or Render j. Ability to multitask and manage multiple projects simultaneously

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees! Job Overview Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They're brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training. Job Responsibilities: * Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by: * Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store. * Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store. * Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices. * Approaching service and sales needs with composure, integrity and compassion. * Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate: * How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network * Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further. * Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources. * Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology. * Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to: * Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment. * Successfully identify and handoff small business leads. * Support team initiatives and create an inclusive environment Education and Work Experience: * High School Diploma/GED (Required) * - 6 months of customer service and/or sales experience, Retail environment preferred. Knowledge, Skills and Abilities: * Passionate customer advocate with the desire to be yourself when connecting and having fun doing it! (Required) * Competitive drive and proven ability to succeed in a fast-paced sales environment. (Required) * Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues. (Required) * Effective at balancing customer needs and performance goals. (Required) Licenses and Certifications: * At least 18 years of age * Legally authorized to work in the United States Travel: Travel Required (Yes/No): No DOT Regulated: DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No Hourly Base Pay: $17.50, plus $5.00 per hour training pay. Within the first 90 days working at T-Mobile, Mobile Associates receive on-the-job training and are eligible for hourly training pay. Once completed, Mobile Associates promote to the Mobile Expert role and become eligible for an annualized incentive target of $18,000/year. Actual incentives vary based on performance and full-time status. All employees at T-Mobile are guaranteed to earn $20/hour inclusive of base pay and incentives. And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant. At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out ************************* Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling **************. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Check out this video about Broadband Technicians(use the back button to return here after viewing the video) If you're like a lot of people, you're excited to get your career moving. So where do you begin?Most of our Broadband Techs start their careers at Shentel fresh, enthusiastic to earn, while they learn. By the time they complete their training, they are capable men and women, well-educated on our systems and equipment, applying the range of tools and techniques they learned. With a focus on growing your skills you can quickly become a valued technician like the ones our customers trust to deliver high-quality Shentel services. The services you will be working on includes gigabit internet services to both homes and business, digital video services and phone. Get Next-Level Know-HowGetting started means getting up to date with all that Shentel has to offer. We'll teach you to install and service Shentel products in our customers' homes. You'll get online classroom training and comprehensive hands-on in the field with experienced industry experts in home installation of broadband services and WiFi networks. We're talking power tools, cable and telecom equipment, meters and apps, computers and software, pole and ladder skills and safety, and more. We provide the gear, and the knowledge you gain will make you a valuable in-home service professional. There's also support in case you need a quick refresher or higher-level backup. Climb the Ladder at ShentelAre you ready to see how far you can go? There are always opportunities to grow and succeed at Shentel, and we're proud when our people achieve more. It shows in the fact that so many of our Field Operations supervisors, and managers started as Field Techs themselves. They know exactly what it takes to thrive and how to best support their team, whether that means onsite backup or being available to talk through issues. They started where you are now and can help you build a strong foundation for a career that progresses as you do. Physical Requirements: This is a physical job, so you should have the strength and flexibility to:• Move over all types of terrain in all kinds of weather while carrying tools and equipment• Operate weight-bearing equipment, such as gaffs, safety harnesses, extension ladders, and carry fully. General Requirements:• Must be able to communicate tactfully & effectively both face-to-face and remotely over the phone with both customers and company personnel.• Have a valid driver's license• Experience with installing and servicing home or business video, internet and phone services is preferred, but if you do not have experience, we will train you.• Able to demonstrate basic PC/tablet skills using basic software applications like email and web browsers.Duties and Responsibilities:• Installs and repairs video, internet and phone services for residential and business customers.• Installs and repairs all required wiring/cabling and hardware required to support all services. This may include fiber, coax and Ethernet cabling.• Programs and configures digital set top boxes, video appliances and home WiFi services and assists customers with configuration of their home equipment and electronics.• Operates and maintains all field tools, which includes climbing devices, ladders, hand and power tools, test equipment, laptops/tablets and network meters.• Observes all company safety procedures at all times.• Will be expected to support on-call rotation and periodic weekend work may be required.• Working conditions include climbing, working in attic crawl spaces, working at heights and driving across service territories in a company vehicle.

This is an entry-level position. In the Laborer II role, you will support all phases of utility construction for various types of telecom projects. In this role, you can learn and train alongside an experienced Foreperson/Linemen to install and maintain telecommunications equipment. Duties will include general labor duties related to telecommunications construction as directed by the Foreman/Supervisor. Services may include placing poles, anchors and guys, aerial strand and cable, burying conduit, trenching cable, conventional and directional boring, placing underground conduit systems, and performing inside wiring or cabling. Qualification Requirements: Education: High School Diploma is required for the role. Experience Level: * 2 years of Construction experience is Preferred. * Previous construction experience, preferably in the telecommunication industry, is preferred. * Previous experience operating or working around heavy equipment and machinery is preferred. Job Skills & Knowledge: * Able to perform all duties in telecommunication construction. * Possess a valid driver's license and a good driving record. * Ability to communicate effectively with customers, employees, etc. * Willing and able to work in all weather conditions. * Travel may be occasionally required. * Attend all required safety training classes (Inclusive of, but not limited to, Work Aloft, Traffic Control, Safe Digging Practices, Confined Spaces). * The ability to obtain a Class A Commercial Driver's License (CDL) is a plus. * Read and understand the National Electric Safety Code (NESC) and construction guidelines. * Must be able to lift, reach, dig, and carry heavy objects with frequent lifting of up to 50 pounds and infrequent lifting of up to 100 pounds with assistance. * Must be reliable, and able to show up on time or early * Due to the nature of fieldwork, this position may require overtime, working on weekends, and holidays, and the possibility of being called in during off-hours.

Shentel is hiring a Customer Service Representative (CSR) to join our call center team to support our growing business. We are looking for a sales-oriented customer service professional to sell Shentel's broadband and television solutions while providing excellent customer service. In this role you will play a pivotal role in keeping your neighbors connected! We offer a great work environment and competitive total compensation package that includes: Base hourly pay rate + uncapped commission World class 401(k) - up to 8% company contribution Medical, dental, vision, and life insurance with company subsidies Up to 3 weeks of PTO and up to 9 paid holidays You worked hard for the following: Your reputation as a successful sales professional who meets and exceeds sales goals Your high school diploma or equivalent One year of customer service or call center experience It's time to accept the challenge of providing an excellent customer experience. We are looking for motivated individuals who love a challenge and are ready to meet and exceed their goals. What are you waiting for? Come join Shentel's Customer Care Team!

Project Manager ensures the timely, safe and cost effective management of departmental projects. Project manage contractors, employees, vendors, third parties and other internal departments to achieve stated goals. Additionally, the candidate must be competent at the full scope of project management duties associated with the departmental goals. Successful candidates must be able to manage in a team environment, working within the organization and cross departmentally. This position will continually reevaluate and improve processes in order to increase efficiency. Qualification Requirements: Education: High School Diploma is required for the role. Four Year Degree is preferred for the role Relevant engineering, technology, business management. Experience Level: 1 years of Telecommunications experience is Required. 2 years of Project Management experience is Required. 2 years of Budgeting & Financial Analysis experience is Preferred. Other candidates with a strong technical background and substantial industry or military experience will be considered. Job Skills & Knowledge: a. Budgeting and financial analysis b. Preferred PMP, CAPM, BICSI, or similar certifications c. Proactive Task Management d. Detail oriented and organizational skills e. Demonstrated problem solving skills f. Excellent written and verbal communication skills g. Must be proficient with Microsoft office suite of products. i. Preferred experience with Adobe Acrobat, Sitetracker, Smartsheet, Microsoft Visio, and/or Render j. Ability to multitask and manage multiple projects simultaneously

Job Summary:Responsible for reducing the impact of information security incidents and system compromises. They do so by assisting with security monitoring, incident / event investigation and analysis, roleplay through tabletop events and "purple team" exercises, contributing to documentation and playbooks to ensure repeatable security-focused processes, participating with security and data privacy assessment as well as providing recommendation for endpoints, servers, and network infrastructure. They are responsible for the understanding and identification of indicators of compromise (IoC) as well as helping understand evidence of attack in alerts or monitoring, by hunting through data, systems and from review of investigation notes. Position has a moral and legal responsibility to uphold all local, state, and federal regulations especially in regards to security and data privacy. Job Responsibilities:• Perform security incident investigations and reporting according to the Incident Response Plan (IRP).• Perform industry best practice security and data privacy assessments for all third party vendors, contractors, consultants, auditors, applications (both on premise and cloud) as well as system-to-system connections on our internal and customer-facing networks.• Contribute to network and application penetration tests, vulnerability assessment scans, and patch management / vulnerability remediation strategy planning.• Monitor and advise on information security and data privacy issues related to the systems and their related data flows while ensuring internal security controls are appropriate and operating as intended.• Conduct security and data privacy research in keeping abreast of latest information security as well as data privacy events, issues, and trends.• Assist and support user and security posture awareness for IT teams as well as key information security partners for our customer facing servers, networks, and applications.• Participate in any breach analysis activities to help discover root cause.• Participate in disaster and business continuity recovery planning as well as plan execution should an event occur.• Analyze and provide security model planning input for cloud (SaaS) access and monitoring. Including protection recommendations associated with IT architecture for cloud and hybridized computing.• Provide support for compliance activities for SOX, PCI, CPNI, and data privacy regulations around PII, PHI, and financial data.• Actively participate in red team / blue team engagements led by more senior team members or by select management approved security partners.• Participate in threat modeling activities with more senior team members or with select management approved security partners. Qualification Requirements:• Education: Bachelor's degree in Computer Science, Network Administration, Cybersecurity, or a related field required; Master's degree preferred; relevant certifications and professional experience may be considered in lieu of formal education.• Experience Level: 5-7 years of Software Development, Network Administration, or Cyber Security experience is required.• Experience in securing applications (front end / back end, SaaS), servers, or networks is required. • Experience in the event log monitoring of computer systems is required.• Experience with industry standard security frameworks (e.g., NIST, CIS, OWASP, Mitre Att&ck) as well as experience with PII, PHI, CPNI, and PCI data handling requirements is required.• Experience in information security or data privacy investigative work is required.• 2-3 years of Splunk or SIEM experience is preferred.• Experience with SOX compliance is preferred.• Experience with mobile device management (MDM) is preferred. Job Skills & Knowledge:• Ability to review reports and system activity logs to identify critical events, categorize according to priority, and escalate as appropriate.• Capability to gather information, analyze and evaluate evidence, draw conclusions, and share that knowledge gained in an appropriate manner.• Ability to absorb intelligence information about threats and threat actors to help mitigate harmful events for the organization.• Ability to develop and analyze processes.• Understanding of security measures and testing at an application level that aim to prevent data or code from being stolen, manipulated, or hijacked.• Ability to identify detailed information risk and to apply governance compliance concepts and principles.• Must have excellent verbal and written skills.• Must be able to work effectively in a team environment.• Excellent capability to develop and document security architecture, assessment, and plans. Including strategic, tactical, and project plans.• Ability to develop security policies, procedures, standards, and guidelines.• Capability to work with a set of guidelines to help identify critical event data for additional analysis and escalation as appropriate. Knowledge of:• WSUS Management and Deployment, SCCM Package Building and Maintenance, Windows, Endpoint Protection and Compliance systems, Active Directory, Office 365, SIEM solutions.• Penetration/vulnerability test suites and compliance regulations (SOX, PCI, etc.)• Applicable knowledge of Information Technology, security and data privacy fundamentals, and networking. Certifications:• CompTIA Network+ and Security+ certifications required, or equivalent certifications demonstrating foundational knowledge in networking and security. Candidates with substantial hands-on experience may be considered in lieu of formal certification.• Computer Hacking Forensic Investigator (CHFI) or Certified Ethical Hacker (CEH) Certifications preferred.

Job Summary:The Operator/Lineman is responsible for operating all equipment necessary for outside plant (OSP) construction tasks associated with construction work orders. This position is the primary responsible party for all equipment in the crew which will entail preforming routine maintenance on the assigned equipment. The Operator/Lineman is also responsible for completing OSP construction tasks with little guidance both in a safe and efficient manner. Qualifications Requirements: a. Education: High School or Equivalent. b. Experience Level: 1-2 Years of construction experience or technical training certifications. c. Skills Summary: i. Ability to lift and carry 75 pounds. ii. Ability to operate all construction equipment required for OSP cable placement methods. iii. Ability to climb poles and work aloft, as well as underground while using power tools. iv. Ability to operate all construction equipment, including vehicles. v. Strong verbal and communication skills. d. Licenses or Certifications: i. Commercial Driver's License ii. VA811 Computer Based Training (CBT) Excavation Certification is preferred. iii. VDOT Intermediate Work Zone Traffic Certification is preferred. Knowledge of: a. Microsoft office; Excel, Word, Power Point, Outlook (email).