Shift jobs - 26 jobs

Shift is the leading AI platform for insurance. Shift combines generative, agentic, and predictive AI to transform underwriting, claims, and fraud and risk - driving operational efficiency, exceptional customer experiences and measurable business impact. Trusted by the world's leading insurers, Shift delivers AI when and where it matters most, at scale and with proven results. Our culture is built on innovation, trust, and a drive to transform the insurance industry through our SaaS platform. We come from more than 50 different countries and cultures and together we are creating the future of insurance. As part of our Go To Market - Solutions Consulting and Customer Success Team, you will leverage your in-depth knowledge of underwriting to provide technical and business insights that will optimize the value of Shift Underwriting solutions. In a highly collaborative role, your main mission is to identify and address the key business needs of insurer's underwriting departments. What You'll Do Help define the Go-to-Market Strategy Identify the primary underwriting use cases to immediately address Define and explain the long term vision to justify carriers investments in underwriting risk assessment, fraud detection and automation Work with Product Marketing to help segment the market (with the business variables around lines of business, State-specific situations) Work with Solutions Consulting to present and agree on business use cases to focus on with the clients Help drive the Go-to-Market Execution Work with Solutions Consulting to develop underwriting discovery questions and support pre-sales as needed in conducting client discovery workshops. Work with Sales Account Executives and Customer Success Managers to present the Shift underwriting vision to our prospects/clients, in particular the Head/Chief of underwriting Develop client success metrics, Key Performance Indicators, and business case documentation Develop demo use cases Work with the Go-to-Market management to define the key use cases (per product and state) to focus on Work with Solutions Consulting and technical teams to define areas of focus for the demo and develop demo use cases and talk tracks. Work with enablement to develop training materials and train the teams on the Underwriting Risk Detection use cases What You Bring 10+ years of progressive experience working at/with Insurance companies Underwriting department, ideally attaining Director level role or higher Established relationships with the decision makers for Underwriting solutions at the top US P&C Insurance Companies Have a in-depth knowledge and understanding of the North American Insurance ecosystem Have excellent communication skills, including oral, written, and non-verbal; you master the art of making complex things feel simple Can tailor communication to the needs of internal and external stakeholders with confidence and versatility, and thus provide memorable and impactful insights Can successfully manage multiple projects simultaneously #LI-REMOTE #LI-HYBRID The range listed is for base compensation. Your actual base salary will vary based on factors including location and individual qualifications objectively assessed during the interview process. In addition to base salary, your total rewards package will include additional components such as incentive pay, equity, and benefits. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the specific details for this position. US Base Salary Pay Range$140,000-$180,000 USD To support our permanent, full time employees at every stage of their careers and lives, we provide a competitive total rewards and benefits package. Here are the global benefits we'd like to highlight: Flexible remote and hybrid working options Competitive Salary and a variable component tied to personal and company performance Company equity Multiple Learning and Development opportunities, including Focus Fridays, a half-day each month to focus on learning and personal growth Generous PTO and paid holidays Mental health benefits 2 MAD Days per year (Make A Difference Days for paid volunteering) Additional benefits may be offered by country - ask your recruiter for more information. Intern and Apprentice position are eligible for some of these benefits - ask your recruiter for more details. At Shift we strive to be a diverse and inclusive workforce. We welcome applications from and hire people who will contribute to the diversity of our company, without regard to race, color, religion, marital status, age, national or ethnic origin, physical or mental disability, medical condition, pregnancy, genetic information, gender identity or expression, sexual orientation, or other non-merit criteria. Shift Technology is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and employment process. Should you require accommodation, please email accommodation@shift-technology.com and we will work with you to meet your accessibility needs. Please be aware of scammers and only trust correspondence that comes from emails ending in "shift-technology.com". We will never do initial outreach to you via Whatsapp/Text/SMS, never ask for banking information or personal identification numbers (ex. Social Security Number) as part of our recruitment process. Shift Technology does not accept unsolicited CVs from recruiters or employment agencies in response to the Shift Technology Careers page or a Shift Technology social media post. Any unsolicited CVs, including those submitted directly to hiring managers, are deemed to be the property of Shift Technology.

Join the Tilt team At Tilt (formerly Empower), we see a side of people that traditional lenders miss. Our mobile-first products and machine learning-powered credit models look beyond outdated credit scores, using over 250 real-time financial signals to recognize real potential. Named among the next billion-dollar startups, we're not just changing how people access financial products - we're creating a new credit system that backs the working, whatever they're working toward. The Opportunity: Staff Data Scientist Our data scientists are responsible for the entire machine learning model development process from conception with stakeholders, creation of model pipelines, technical development, deployment, and partnership with the credit, product, and finance teams to make business decisions. The ideal candidate is passionate about using data and models to drive business growth and help customers improve their financial situations. For this role, we're looking for a seasoned data scientist to work within our talented DS team for Tilt Cash Advance and Thrive Line of Credit products. This individual will own creating and improving credit risk models, building ML based paycheck detection algorithms to help the business decrease loss rates and increase approval rates. The right person for this role is someone who shines while solving complex problems and is comfortable with a wide variety of technical tools. Tilt is a remote-first company. We drive connectivity through regular company offsites. Travel for company offsites is expected at a minimum 2 times a year. How You'll Make an Impact Grow user base and increase retention through machine learning and analytics Build machine learning models with large scale data sets to address business priorities Design and influence strategies on underwriting, marketing, fraud and customer experience Work closely with our engineering team as you implement models in production Collaborate effectively with operations and product to ensure the work fits into the broader strategy and business context Develop data standards and analytics pipelines to facilitate current and future analysis Why You're a Great Fit BS degree in engineering, computer science, finance or mathematics 6+ years industry experience in data mining, machine learning, statistical analysis, and/or predictive modeling Deep understanding of statistics and machine learning techniques, including regression, classification, clustering and optimization Experience building predictive models from scratch Strong programming skills in Python with intermediate to advanced knowledge of SQL Demonstrable experience with ML packages: scikit-learn, LightGBM, XGBoost, SparkML, etc. Knowledge in deep learning and experience with DL toolkits (Tensorflow, Keras, PyTorch) is preferred though not required Comfort working with a variety of cross functional partners in tech, product, credit, and business Exceptionally strong problem solving and communication with the ability to both get in the weeds and communicate to an executive audience Don't meet every qualification? We care about potential over your past. If you're bringing ambition and drive to what we're building, we want to hear from you. What you'll get at Tilt Virtual-first teamwork: The Tilt team is collaborating across 14 countries, 12 time zones, and counting. You'll get started with a WFH office reimbursement. Competitive pay: We're big on potential, and it's reflected in our competitive compensation packages and generous equity. Complete support: Find flexible health plans at every premium level, and substantial subsidies that stand up to global standards. Visibility is yours: You can count on direct exposure to our leadership team - we're a team where good ideas travel quickly. Paid global onsites: Magic happens IRL: we gather twice yearly to reconnect over shared meals or kayaking adventures. (We've visited Vail, San Diego, and Mexico City, to name a few.) Impact is recognized: Growth opportunities follow your contributions, not rigid promotion timelines. The Tilt Way We're looking for people who chase excellence and impact. Those who stand behind their work, celebrating the wins and learning from the missteps equally. We foster an environment where every voice is valued and mutual respect is non-negotiable - brilliant jerks need not apply. We're in this together, working to expand access to fair credit and prove that people are incredible. When you join us, it's not just another day at the [virtual] office, you're helping millions of hardworking people reach better financial futures. You're pushing ahead in your career? We can get behind that. Join us in building the credit system that people deserve. #J-18808-Ljbffr

Tilt (check us out here) is looking for a Technical Product Manager to join our team and help us scale our business by leading our integrations strategy and execution, helping us scale by connecting Tilt seamlessly into HRIS, payroll, benefits, and workflow platforms used by our customers. This position is a full-time role reporting to the VP of Product. We want you to be successful here at Tilt! Below is a description of your role and responsibilities, including the things you will be held accountable for and the virtues, behaviors and competencies that are expected for this role. Responsibilities will include: Owning the roadmap, strategy, and delivery of Tilt's integrations ecosystem (HRIS, Payroll, SSO, Benefits, Collaboration tools, APIs, Webhooks, etc.) Scoping and prioritizing new integrations and enhancements based on customer needs, partnership opportunities, internal velocity, and long-term scalability Translating technical requirements into clear product specs for Engineering, while ensuring we build reliable, secure, and maintainable integration infrastructure Partnering closely with Engineering, Customer Success, RevOps, and Partnerships to ensure seamless GTM, onboarding, and support of integrations Defining and instrumenting integration health, adoption, and ROI metrics and iterating based on performance Evaluate emerging technologies (e.g., AI, automation, low-code workflows) to enhance integration scalability, reduce manual effort, and improve partner experiences. Contributing to API design, developer docs, and partner enablement resources to make Tilt easy to integrate with Proactively identifying opportunities for automation, AI assistance, or pre-mapped workflows across integrations Speaking directly to customers to uncover needs, handle integration-related escalations, and troubleshoot You're a great fit if: You have experience and a proven track record of shipping technical products or integrations, ideally in HR, SaaS, or B2B workflow platforms You have experience working with APIs, authentication protocols (OAuth/SAML), webhooks, or data sync systems and you can have informed debates with engineers You've successfully partnered with external vendors or platform partners to bring integrations to market Bonus if you've worked with HRIS/Payroll tools (e.g. Workday, UKG, Rippling, Gusto, ADP, BambooHR, etc.) You're equally comfortable talking to engineers about authentication flows and talking to CS about customer edge cases You have high levels of empathy and can connect deeply with Tilt's mission You are comfortable working in ambiguous environments and know that we need your help to figure things out You are a comfortable using a lot of systems at once, and have the ability to learn software quickly You are fearlessly flexible and curious; aka you thrive in an environment where we don't have all the answer but are willing to help us figure them out You have experience working with a startup and/or with a B2B SaaS business Virtues/Competencies 1. Health & Family First You balance work and personal life effectively You get things done at a pace consistent with the business needs You show up and are reliable You encourage others to put their health and family first 2. Autonomy + Team. Always You are highly organized and can manage multiple priorities and deadlines at once You are focused on scale and building - you understand that pace is equally as important as quality 3. Be Curious When you don't have all of the answers, you dig in and ask questions You don't let negative assumptions drive your actions and instead assume positive intent and find truth You are intentional in discovering the paths of self development Tilt has to offer and seek out opportunities to engage in professional growth 4. Love Our Customers You show empathy and compassion; you strive to meet people where they are to offer maximum support 5. Fearlessly Flexible You go with the flow and deal with (lots) of ambiguity You're not afraid to work without clear direction Total Compensation The projected annual salary range is $140,000 - $160,000 USD plus stock options (ISOs), because we believe everyone should have some stake in our business. Additional benefits include: Comprehensive medical, dental, and vision benefits paid at 100% for all employees and 50% for dependents. 401k + match (100% match on the first 3%, 50% match on the next 2%) $100 monthly to spend on “What Matters Most” Responsible Time Off - take what you need, when you need it! More about our amazing Perks and Benefits can be found here! More about Tilt Tilt's mission is big: make leave not suck. We are building a product that makes it easy for people to switch between work and life. If you join us, you'll be part of a fearless band of humans helping employers balance empathy with economics. We're changing the status quo and it's hard. You should know that now. You should also know that joining Tilt means the opportunity to be a change-maker. Remote Work & Flexibility We are a fully remote company. We are committed to being fearlessly flexible and ensuring that all employees are set up and have the autonomy to do their best work, as well as have the balance to care for their health, family and life outside of work. Overall, we trust our team and are focused on outcomes not outputs. Equal Opportunity Employer We celebrate and support our differences. We believe in the power of equality which is why we are an equal opportunity employer. Employment at Tilt is based solely on a person's merit and qualifications related to their professional competence. Tilt does not discriminate against any employee or applicant because of race, color, creed, religion, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy, or any other basis protected by law. We comply with all applicable national, state, and local laws pertaining to nondiscrimination and equal opportunity. You must be authorized to work in the US. So what do you say? Do you want to join our team?

FMLA Leave Specialist (Payroll SME) @ Tilt Tilt (check us out here) is looking for an FMLA Leave Specialist (Payroll SME) to join our team and help us scale our business by helping employees navigate complex leave scenarios from FMLA and state programs to return-to-work transitions while ensuring seamless coordination between leave, pay, and compliance. We want you to be successful here at Tilt! Below is a description of your role and responsibilities, including the things you will be held accountable for and the virtues, behaviors and competencies that are expected for this role. Responsibilities will include: Manage the full leave lifecycle through Tilt's platform from intake to return ensuring accurate pay and compliance coordination Partner with payroll and HR teams to validate pay calculations, state program reimbursements, and benefit continuations during leave Serve as a resource for employees and managers navigating state and federal leave laws, paid family & medical programs, and company leave policies Support issue resolution across multiple channels troubleshooting system issues and coordinating with internal experts as needed Collaborate with Customer Success Managers (CSMs) to ensure client satisfaction and compliance outcomes Stay current on evolving leave and payroll regulations and proactively sharing knowledge with teammates and clients Communicate clearly and empathetically with employees, healthcare providers, insurance carriers, and state agencies You're a great fit if: Have 2+ years of experience in payroll, HR operations, or leave management Understand payroll processing, including leave-related pay adjustments, tax implications, and benefit deductions Know your way around U.S. leave laws and compliance (FMLA, PFML, ADA, etc.) Communicate complex topics clearly and compassionately Excel in a fast-paced, tech-driven environment and easily switch between multiple systems Are organized, self-directed, and comfortable managing changing priorities Are bilingual (English/Spanish) a plus, since we serve a diverse employee population You have high levels of empathy and can connect deeply with Tilt's mission You are comfortable working in ambiguous environments and know that we need your help to figure things out You are a comfortable using a lot of systems at once, and have the ability to learn software quickly You are fearlessly flexible and curious; aka you thrive in an environment where we don't have all the answers but are willing to help us figure them out You have experience working with a startup and/or with a B2B SaaS business Virtues/Competencies: 1. Health & Family First You balance work and personal life effectively You get things done at a pace consistent with the business needs You show up and are reliable You encourage others to put their health and family first 2. Autonomy + Team. Always You are highly organized and can manage multiple priorities and deadlines at once You are focused on scale and building - you understand that pace is equally as important as quality 3. Be Curious When you don't have all of the answers, you dig in and ask questions You don't let negative assumptions drive your actions and instead assume positive intent and find truth You are intentional in discovering the paths of self development Tilt has to offer and seek out opportunities to engage in professional growth 4. Love Our Customers You show empathy and compassion; you strive to meet people where they are to offer maximum support 5. Fearlessly Flexible You go with the flow and deal with (lots) of ambiguity You're not afraid to work without clear direction Total Compensation The projected annual salary range is $63,000 - $75,000USD plus stock options (ISOs), because we believe everyone should have some stake in our business. Additional benefits include: Comprehensive medical, dental, and vision benefits paid at 100% for all employees and 50% for dependents. 401k + match (100% match on the first 3%, 50% match on the next 2%) $100 monthly to spend on “What Matters Most” Responsible Time Off - take what you need, when you need it! More about our amazing Perks and Benefits can be found here! More about Tilt Tilt's mission is big: make leave not suck. We are building a product that makes it easy for people to switch between work and life. If you join us, you'll be part of a fearless band of humans helping employers balance empathy with economics. We're changing the status quo and it's hard. You should know that now. You should also know that joining Tilt means the opportunity to be a change-maker. Remote Work & Flexibility We are a fully remote company. We are committed to being fearlessly flexible and ensuring that all employees are set up and have the autonomy to do their best work, as well as have the balance to care for their health, family and life outside of work. Overall, we trust our team and are focused on outcomes not outputs. Equal Opportunity Employer We celebrate and support our differences. We believe in the power of equality which is why we are an equal opportunity employer. Employment at Tilt is based solely on a person's merit and qualifications related to their professional competence. Tilt does not discriminate against any employee or applicant because of race, color, creed, religion, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy, or any other basis protected by law. We comply with all applicable national, state, and local laws pertaining to nondiscrimination and equal opportunity. You must be authorized to work in the US. So what do you say? Do you want to join our team?

Lava Island Customer Relations & Event Support Specialist More Than a Job-A Chance to Make a Difference! Why You'll Love Working Here Lava Island is a family-focused entertainment destination where guests come to laugh, play, and make lasting memories. Every team member plays a key role in creating meaningful experiences for families. Be part of a team that delivers exceptional customer service Help families create unforgettable memories Opportunities for growth-we promote from within Competitive pay, benefits, and recognition for great work How You'll Make a Difference As a Customer Relations & Event Support Specialist, you will be the first point of contact for customers, ensuring exceptional service and clear communication. Your responsibilities may include: Respond to Customer Inquiries - Manage and respond to all incoming text messages professionally and efficiently Coordinate Party Planning - Schedule and execute callback times with potential party hosts Support Customer Concerns - Handle escalations, assist upset customers, and communicate with managers to resolve issues Communicate with Onsite Teams - Coordinate with onsite teams for location-specific inquiries Support Technical Generation of Reports - Help onsite teams by pulling and creating necessary daily reports. Confirm Details - Finalize and verify all party bookings made in person Process Reschedule Requests - Assist customers with rescheduling their parties as needed Answer Party-Related Questions - Provide information and support for customers who have already booked their events Manage Social Media Inquiries - Respond to messages on Facebook and Instagram Engage with Reviews - Respond to Google reviews professionally and in alignment with company standards and brand voice Other - Complete other tasks as assigned by the Party & Events Manager Are You the Right Fit? Excellent written and verbal communication skills Friendly, guest-focused, and a great team player Hardworking, dependable, and adaptable in a fast-paced environment Proactive and motivated to improve guest experiences Proficient with a computer and basic tech functions Bonus Skills: Hospitality, Event Management, Social Media Engagement, Spanish What You'll Need Availability on evenings, weekends, and holidays Reliable internet connection when working from home Ability to remain calm and professional in high-pressure situations Must be 18 years or older and pass a background check If you're energetic, hardworking, and ready to make a difference, we can't wait to meet you!

We are a progressive restoration contracting company with a culture of excellence and team spirit, has an opportunity for a Cleaning Technician to join our team. This person will need to be dedicated to capturing customer loyalty, be willing to work in a challenging/fast-paced environment, and be able to work as a team player. If you are a highly motivated professional with immense integrity who is committed to excellence, this may be your opportunity to join a dynamic company. Qualifications • Professional conduct able to sell the Contents Services to insurance adjusters, property managers and home owners • Quality customer service skills working with homeowners with the ability to: o ascertain and communicate proper cleaning/packing methods per item o ascertain and communicate approximate values of property upon inspection o discuss contracts and work authorizations with homeowners. o assess and meet homeowners needs in an emergency situation o communicate (verbally and in writing) progress of job to homeowner and adjusters • Cleaner (Contents Cleaning Tech certificate) an asset but not required Experience in being responsible to both supervise and be actively / hands on involved with: • Organization and logistic planning • Managing small teams of people possibly in multiple locations • Planning ahead for multiple locations man power and supplies needed On-site evaluation • Photograph or videotape contents to document damage. • Evaluate items for cleaning and restoration on or off-site. • Complete a Detailed inventory - listing all contents with corresponding inventory numbers and detailed description of condition on master inventory sheet. • Identify contents damaged beyond repair and document on total loss content list. Pack-outs, Storage and Pack-ins • Pack residential and commercial goods in protective wrapping and boxes. • Transport contents by truck to cleaning and restoration facility. • Once cleaned and restored, place and track contents in secured vaults or large lock-up areas until ready to return. Cleaning and restoration • Hand-clean, deodorize and treat contents according to standard industry guidelines and manufacturer specifications • Know when to use specialty appraisers and restorers to handle fine art and high-end electronics. • Excellent computer skills (email, excel, word, digital pictures, DASH) • Work well and communicate within a team environment • Perform assigned work in a timely manner and meet deadlines • Uphold all company policies and procedures • Work flexible hours • Positive attitude and Self-motivated • Valid insurable driver's license with clean driving record • Pass ongoing drug tests and criminal background checks Additional Information We are seeking talented individuals to fill this position in the Greenville / Winterville NC area. Candidates must be self-motivated, enthusiastic, have excellent communication and customer service skills. Please attach your resume including a cover letter detailing why you are the best person for this position and how your would enhance our company and help it grow.

Leading Insurance Restoration company in the Greenville / Winterville, Raleigh and Charlotte area quickly growing and expanding territory coverage and looking to fill multiple positions immediately. We are hiring for Water Restoration Technicians to provide outstanding customer service in great times of need to customers who have experienced floods, burst pipes or water leaks affecting their property. Job Description Daily response to water damaged properties both during and after business hours. Responsible to : • act in a sensitive, positive and professional manner • lift up to 90 lbs and stand for prolonged periods • utilize the equipment to dry the structure successfully to industry standards • document all progress in job management software Addition carpentry demolition skills an asset The position is fast paced, will generally consist of 80% field work and 20% administrative duties however requires extreme flexibility of assignments and work hours. Qualifications • Excellent Customer Service experience in helping people • Mechanical aptitude including Water extraction and Carpet cleaning equipment capability • Careful demolition of affected areas only • Structure Cleaning • Previous experience in repair and maintenance fields or Construction industry an asset • Computer literate • Problem solving and analytical skills • Excellent verbal and written communication skills • IICRC certifications will put you on top of interview list • Xactimate or estimating software knowledge also moves you to top of list • Ability to be on call multiple weekends a month • Desire to improve processes and grow with company Please do not apply if you do not meet criteria below: • Excellent driving record • Clean criminal background • Ability to pass drug test pre-employment and ongoing randomly during employment Additional Information The pay is based on industry experience with opportunity for advancement, training and Industry certifications for the qualified candidate. We look forward to receiving your application! Please forward your cover letter, resume, and references with application. Only complete applications will be reviewed.

A progressive restoration contracting company with a culture of excellence and team spirit, is rapidly growing and has an opportunity for a Water Restoration Technician to join the team. This person will need to be dedicated to capturing customer loyalty, be willing to work in a challenging/fast-paced environment, and be able to work as a team player. If you are a highly motivated professional with immense integrity who is committed to excellence, this may be your opportunity to join a dynamic company. Job Description We are seeking a Water Restoration Technician who will be able secure jobs and perform initial jobsite inspections, structural drying, and contents evaluations per the IICRC standards. A qualified candidate MUST be willing to be on call 24/7 for emergency disaster water damage claims and other restoration related activities. Qualifications IICRC Water Damage Restoration Certification is a plus Experience in commercial and residential restoration projects is a plus Carpet and upholstery cleaning experience is a plus MUST be physically able to work in PPE including respiratory protection Clean/Valid driver's license Clean background check (no felony convictions) Must be organized, possess a positive attitude, and display a professional appearance Excited to work in a team atmosphere Candidate must have great written and verbal communication skills Willing to perform demolition work when needed Additional Information Will train the right candidate and offers a competitive compensation packages as well as a great work environment. We look forward to receiving your resume! All your information will be kept confidential according to EEO guidelines.

Growing Insurance Restoration company in business over 40 years, has served clients throughout Eastern NC. Professional disaster restoration and indoor air quality company who focus on professional results through detailed planning, effective communication and quality craftsmanship. The 24-hr disaster team responds immediately to fire, water, storm, mold and structural damages at any time, any day of the year. From start to finish they have the experience and professional ability to assist in the recovery, restoration and claim process with the insurance company. Job Description Experienced Operations Manager who demonstrates impeccable leadership skills, excellent people management, open to direction and collaborative work style and commitment to get the job done. This key position has knowledge of the Insurance Restoration and Emergency Service industry to provide the management and experience necessary for the organizational effectiveness and operations implementation of best practices, and vision in managing staff groups and service delivery. The ideal candidate will not only have the experience and ability to write, sell and run all types of projects but able to manage, engage and motivate company personnel. Must have the high energy, ability and drive to take the already flourishing company to the next level. Qualifications Over 5 years of Insurance Restoration (mitigation) experience Over 5 years Reconstruction estimating and project management Over 5 years Estimating preferably using Xactimate* Over 5 years Project management and delivery Excellent understanding of both construction and restoration/remediation principles Thorough knowledge of insurance claims operations and procedures Proven track record of impeccable leadership skills Experience with Human Resource Management Provide quality administration and efficient daily (and on call) operation of multiple offices Experience in administration and management of sales, documentation and all process, including processing of purchase orders and organization of associated financial transactions such as invoicing and collections Well organized and capable of running multiple tasks, responsibilities and jobs at a time Will do what it takes to assist in getting the job done right, on time and on budget Experienced in coaching staff and providing quality, professional customer service skills working with insurance adjusters, brokers/agents, property managers and homeowners Provides a superior level of internal and external customer relations promoting the sales and service culture of the company Achieves individual and location sales goals through existing and new business, referrals and retention of account relationships Proven ability to evaluate, analyze, recognize potential issues, hazards and observe appropriate precautions Ability to listen, discern, prioritize, and negotiate with clients representatives based on a deep understanding of relevant issues Efficient in monitoring and reviewing job files processed by supervised personnel to ensure proper handling and documentation in accordance with established procedures and legal obligations of the Company Efficient in making decisions to perform, assign and dispatch jobs Able to disseminate and maintain up to date, current knowledge and understanding of policy provisions, company procedures and state laws Proven ability to work with and report to Company owners Excellent computer skills (email, excel, word, Xactimate*, digital pictures, DASH*) Proven clean driving record Clean Background check Able to successfully pass periodic drug testing *Experience with these programs not required, but a plus! Contacts within the local industry a plus! Additional Information Please submit your resume including a cover letter detailing why you are the best person for this position and how your would enhance the company and help it grow.

Local and growing restoration contracting company with a culture of excellence and team spirit, has an opportunity for a Business Developer Marketing Manager to join our team. This person will need to be dedicated to capturing and maintaining client relationships and loyalty, be willing to work in a challenging/fast-paced environment and be able to work as a team player. If you are a highly motivated sales professional with immense integrity, committed to excellence and has the drive to build this new area of business we want to hear from you! Job Description Objective: Lead the development and growth of new business and develop and maintain current working relationships; also direct and manage marketing/sales activities in accordance with company strategy for an insurance restoration company in the Charlotte NC areas Job Duties and Responsibilities: Contacting and meeting with potential clients, insurance agents, business owners, property managers and recommending and selling the Restoration company Visit a set amount of contacts per week, and document findings and results Documenting and reporting visits in company software system Market and build relationships with regional insurance programs Must be self-motivated, hard-working and be able to work alone Must be an excellent communicator with a professional attitude Must possess strong computer, time management and organization skills Must have knowledge of the Restoration Industry and current market area Qualifications Two - Five years experience working in business development, marketing, sales, public relations or another related field Knowledge of Microsoft Office Suite Knowledge of the construction and insurance processes preferred Valid driver's license Additional Information We are seeking a talented individual to fill this position. The successful candidate will be responsible for scheduling and meeting with insurance agents, property managers, business owners etc to recommend our services on an ongoing basis. Candidates must be self-motivated, enthusiastic, have excellent communication skills and have an aggressive attitude toward sales. Please submit your resume including a cover letter detailing why you are the best person for this position and how your would enhance our company and help it grow.

Tilt is seeking a Senior Software Engineer to facilitate the expansion of our business operations. This position is a full-time role reporting to our Engineering Manager. We want you to be successful here at Tilt! Below is a description of your role and responsibilities, including the things you will be held accountable for and the virtues, behaviors and competencies that are expected for this role. Responsibilities will include 🖇️ Architect and deploy highly scalable, cloud-native systems utilizing Django to integrate with external HR-Tech systems allowing users to seamlessly connect and transfer data back and forth. Proactively encourage collaboration across teams and functional units to align on the direction of strategic initiatives. Document technical proposals and designs, collaborating with peers to refine technical solutions. Drive product and engineering-led initiatives by deconstructing complex business challenges into manageable tasks and collaborate effectively with colleagues to implement proposed solutions. Display initiative to independently identify bottlenecks, communicate tradeoffs, and provide technical recommendations to members of the product team. Engage in software design and peer code reviews, offering input and technical feedback to other members of the engineering team. Provide support for production software developments and participate in on-call rotation. Required Skills and Experience 📝 5+ years of relevant software engineering experience building highly available web application systems using Python/Django or equivalent. Previous experience designing and building APIs to connect disparate systems. Proven ability to quickly ramp up on new systems and demonstrate a willingness to learn and adapt. Strong proficiency in software design principles and technical documentation. Excellent communication and collaboration skills, with the ability to explain complex technical topics. Demonstrated technical leadership, promoting best practices and fostering a positive team culture. Passion for continuous learning, problem-solving, and staying up-to-date with emerging technologies. You're a Great Fit if 😍 You have experience writing and maintaining production code in Python using the Django web framework. You thrive on innovation, consistently introducing novel ideas in areas such as automation, testing, reliability, and scalability, all while ensuring high availability for production environments. You have experience with payroll, HR tech, healthcare, or insurance systems Have experience mentoring and collaborating with team members to drive technical excellence and overall team success. You have experience working with a startup and/or with a B2B SaaS business. Virtues/Competencies 🔐 1. Health & Family First You balance work and personal life effectively You get things done at a pace consistent with the business needs You show up and are reliable You encourage others to put their health and family first 2. Autonomy + Team. Always You are highly organized and can manage multiple priorities and deadlines at once You are focused on scale and building - you understand that pace is equally as important as quality 3. Be Curious When you don't have all of the answers, you dig in and ask questions You don't let negative assumptions drive your actions and instead assume positive intent and find truth You are intentional in discovering the paths of self-development Tilt has to offer and seek out opportunities to engage in professional growth 4. Love Our Customers You show empathy and compassion; you strive to meet people where they are to offer maximum support 5. Fearlessly Flexible You go with the flow and deal with (lots) of ambiguity You're not afraid to work without clear direction Total Compensation 💰 The projected annual salary range is $150,000 - $160,000 USD plus stock options (ISOs), because we believe everyone should have some stake in our business. We are people-first and this ain't some PR jazz, we truly give a damn about our peeps! Additional benefits include: Comprehensive medical, dental, and vision benefits paid at 100% for all employees and 50% for dependents. 401k + match (100% match on the first 3%, 50% match on the next 2%) $100 monthly to spend on “What Matters Most” Responsible Time Off - take what you need, when you need it! More about our amazing Perks and Benefits can be found here! More about Tilt Tilt's mission is big: make leave not suck. We are building a product that makes it easy for people to switch between work and life. If you join us, you'll be part of a fearless band of humans helping employers balance empathy with economics. We're changing the status quo and it's hard. You should know that now. You should also know that joining Tilt means the opportunity to be a change-maker. We're thinkers, doers, revolutionaries, dreamers, get shit done-ers, and bold enough to tackle a really complex space. We are a post series A company that has raised $20 million to date. Remote Work & Flexibility 🌸 We are a fully remote company with team mates across varying time zones. Our team has found that we work best PST to EST. We are committed to being fearlessly flexible and ensuring that all employees are set up and have the autonomy to do their best work, as well as have the balance to care for their health, family and life outside of work. Overall, we trust our team and are focused on outcomes not outputs. Equal Opportunity Employer 🌎 We celebrate and support our differences. We believe in the power of equality which is why we are an equal opportunity employer. Employment at Tilt is based solely on a person's merit and qualifications related to their professional competence. Tilt does not discriminate against any employee or applicant because of race, color, creed, religion, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy, or any other basis protected by law. We comply with all applicable national, state, and local laws pertaining to nondiscrimination and equal opportunity. You must be authorized to work in the US. So what do you say? Do you want to join our team?

Rapidly growing, leading edge restoration company looking for a full cycle / charge bookkeeper with over 5 years experience. Professional attitude, highly organized, strong planning, time and self-management skills not only a must but a fundamental part of who you are. Job Description The full charge bookkeeper is responsible for, but not limited to, maintaining the day to day accounting functions for multiple locations, accruals, financial statement preparation and performing general accounting functions, as required. Handles and supervises the delivery of all of the accounting details, management reports and other financial needs of a company. Reporting directly to the owners, this position ensures the accuracy and receipt of all reports to allow the management to make timely, operational decisions and verify the benchmarks, policies and procedures are adhered to and being met as prescribed. Qualifications • Able to accurately deliver company books to Trial Balance for monthly reporting and year end functions • Over 5 years QuickBooks experience using Classes • Bank and asset reconciliation and reporting • State and Federal Tax maintenance, reporting and payment • Job Costing and Work In Progress (Construction a plus) • Accounts Receivable including collections • Accounts Payable and Subcontractor compliance and maintenance • Full Payroll including workers compensation and other insurance, management, payment and reporting (HR experience a plus) • Maintain and uphold all company compliance criteria, policies and procedures • Highly computer literate in Office software (excel and word) and capable of learning custom applications • Work well and communicate within a team environment • Perform assigned work in a timely manner and meet deadlines • Work flexible hours • Positive attitude and Self-motivated • Valid insurable driver's license with clean driving record • Pass ongoing drug tests and criminal background checks Additional Information We look forward to receiving your resume! Please attach your cover letter, resume and references.

Leading Insurance Restoration company in the Greenville, Raleigh and Charlotte area quickly growing and expanding territory coverage and looking to fill multiple positions immediately. Job Description The office / compliance manager has the skills, experience, tenacity and savvy to be the backbone of day-to-day operations of the company. Thrives on variety, working independently, communicating effectively and is well organized. A motivated individual with an ability to work under pressure, prioritize a vast range of duties and excels in office administration, supervision and holding people accountable. This position plays an integral part in the ongoing growth and future expansion of the company. Has the knowledge and experience to manage job production compliance including operational systems, administration and processes. Responsible for organizational effectiveness in terms of meeting program / company cycle times, customer service requirements, collections, and reporting to management. This position leads in orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; weighing in on planning and reviewing compensation actions; enforcing policies and procedures. Qualifications • Associate's degree or equivalent from two-year college or technical school and one to two years related experience and/or training; or equivalent combination of education and experience • Computer literate with over 5 years' experience using MS Office applications • Advanced proficiency in Excel a must • Proven track record in: • customer service • communication strategies • organization and implementation • reporting • Ability to: • read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals • write routine reports and correspondence • speak effectively with customers or employees • hold accountable subordinates and/or direct reports for real time reporting to job management software and industry specific applications • Willing and able to work extra hours as required • Participate in the company required 24 hour on-call rotation • Pass company back ground and drug screening requirements Additional Information Seeking a talented individuals to fill this exciting, challenging new position in the Greenville office. Candidate must be self-motivated, enthusiastic and always ready for anything to happen at any time. This is not a typical 9 to 5 routine position and will take a unique and talented individual up for a challenge. Salary will be based on experience and knowledge. Please submit your resume including a cover letter detailing why you are the best person for this position and how your would enhance our company and help it grow.

Insurance Restoration Company in Greenville, NC area seeks experienced Project Manager/Estimator who has the ability to write, sell and run projects. Have the drive and ability to create, manage and grow the business. Qualifications Over 2 years of Insurance Restoration (mitigation) experience Over 2 years Reconstruction estimating and project management Over 2 years Estimating preferably using Xactimate* Over 5 years Project management and delivery General understanding of construction / restoration principles (framing, plumbing, electrical etc.) administration and efficient daily (and on call) operation of a full service branch office Excellent computer skills (email, excel, word, Xactimate*, digital pictures, DASH*) Well organized and capable of running multiple jobs at a time Will do what it takes to get the job done right, on time and on budget Quality customer service skills working with insurance adjusters and homeowners provides a superior level of customer relations and promotes the sales and service culture of the company Professional conduct able to sell the restoration services to insurance adjusters, property managers and home owners thorough knowledge of insurance claims operations and procedures ability to evaluate and make decisions, recognize potential issues, hazards and observe appropriate precautions, understand and remember detailed instructions strong ability to listen, discern, prioritize, and negotiate with clients and insurance carrier representatives based on a deep understanding of relevant issues Proven clean driving record Clean Background check Able to successfully pass periodic drug testing *Experience with these programs not required, but a plus! Contacts within the industry a plus! Additional Information Candidates must be self-motivated, enthusiastic, have excellent communication and customer service skills. Please submit your resume including a cover letter detailing why you are the best person for this position and how your would enhance our company and help it grow.

Software Engineer II @ Tilt Team: Engineering Tilt (check us out here) is looking for a Software Engineer II to join our Leave Experience team and help us scale our product by independently delivering high-quality features, improving technical systems, and collaborating deeply with cross-functional partners. This position is a full-time role reporting to the Engineering Manager. We want you to be successful here at Tilt! Below is a description of your role and responsibilities, including the things you will be held accountable for and the virtues, behaviors, and competencies that are expected for this role. Job Description: Roles & Responsibilities Independently build and deliver medium-sized features and projects that align with business goals by breaking down complex tasks, estimating effort, and delivering reliably with support from senior engineers. Improve system reliability and maintainability by reducing bugs and technical debt Actively engage in product and engineering discussions and team cadences such as stand-ups, backlog refinement, and retrospectives, offering thoughtful feedback and driving improvements. Write maintainable, well-documented code and participate in code reviews that promote shared learning and respectful feedback. Participates in sharing knowledge and provide guidance to developers with less experience in domains or areas of the codebase where they have knowledge Identify and communicate risks, bugs, or roadblocks early and clearly, collaborating with stakeholders to identify and implement solutions. Escalate architectural or cross-team concerns to senior engineers and, when needed, to product, design, and engineering leadership. Own specific product components and demonstrate improvements over time Participate in our on-call rotation to help manage engineering escalations and ensure system reliability. You're a great fit if: You've independently delivered full-stack features from design to deployment in production systems, leveraging Python/Django on the backend and React on the frontend. You work independently and deliver projects on time with minimal oversight by effectively time-boxing your efforts and proactively seeking help when needed to stay unblocked. You consistently write high-quality code and are skilled at breaking down complex problems You bring high levels of empathy to your work, mentoring and collaborating with teammates thoughtfully while connecting deeply with Tilt's mission. You are comfortable working in ambiguous environments and help figure things out You are comfortable using many systems at once and can learn software quickly You are fearlessly flexible and curious and you thrive in an environment where we don't have all the answers You have experience working in startups and/or B2B SaaS environments Virtues/Competencies: 1. Health & Family First You balance work and personal life effectively You get things done at a pace consistent with the business needs You show up and are reliable You encourage others to put their health and family first 2. Autonomy + Team. Always You are highly organized and can manage multiple priorities and deadlines at once You are focused on scale and building - you understand that pace is equally as important as quality 3. Be Curious When you don't have all of the answers, you dig in and ask questions You don't let negative assumptions drive your actions and instead assume positive intent and find truth You are intentional in discovering the paths of self development Tilt has to offer and seek out opportunities to engage in professional growth 4. Love Our Customers You show empathy and compassion; you strive to meet people where they are to offer maximum support 5. Fearlessly Flexible You go with the flow and deal with (lots) of ambiguity You're not afraid to work without clear direction Total Compensation The projected annual salary range is $110,000 - $130,000 USD plus stock options (ISOs), because we believe everyone should have some stake in our business. We are people-first and this ain't some PR jazz, we truly give a damn about our peeps! Additional benefits include: Comprehensive medical, dental, and vision benefits paid at 100% for all employees and 50% for dependents. 401k + match (100% match on the first 3%, 50% match on the next 2%) $100 monthly to spend on “What Matters Most” Responsible Time Off - take what you need, when you need it! More about our amazing Perks and Benefits can be found here! More about Tilt Tilt's mission is big: make leave not suck. We are building a product that makes it easy for people to switch between work and life. If you join us, you'll be part of a fearless band of humans helping employers balance empathy with economics. We're changing the status quo and it's hard. You should know that now. You should also know that joining Tilt means the opportunity to be a change-maker. We're thinkers, doers, revolutionaries, dreamers, get shit done-ers, and bold enough to tackle a really complex space. Remote Work & Flexibility We are a fully remote company. We are committed to being fearlessly flexible and ensuring that all employees are set up and have the autonomy to do their best work, as well as have the balance to care for their health, family and life outside of work. Overall, we trust our team and are focused on outcomes not outputs. Equal Opportunity Employer We celebrate and support our differences. We believe in the power of equality which is why we are an equal opportunity employer. Employment at Tilt is based solely on a person's merit and qualifications related to their professional competence. Tilt does not discriminate against any employee or applicant because of race, color, creed, religion, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy, or any other basis protected by law. We comply with all applicable national, state, and local laws pertaining to nondiscrimination and equal opportunity. You must be authorized to work in the US. So what do you say? Do you want to join our team?

A leading fintech company is seeking a Staff Data Scientist to develop machine learning models that enhance financial products. The ideal candidate will have over 6 years of experience in data science, machine learning, and programming skills in Python and SQL. This remote-first role will involve collaborating across functions to solve complex business problems. Competitive pay, flexible health plans, and opportunities for growth are offered. #J-18808-Ljbffr

Leading Insurance Restoration company in the Greenville / Winterville, Raleigh and Charlotte area quickly growing and expanding territory coverage and looking to fill multiple positions immediately. We are hiring for Water Restoration Technicians to provide outstanding customer service in great times of need to customers who have experienced floods, burst pipes or water leaks affecting their property. Job Description Daily response to water damaged properties both during and after business hours. Responsible to : • act in a sensitive, positive and professional manner • lift up to 90 lbs and stand for prolonged periods • utilize the equipment to dry the structure successfully to industry standards • document all progress in job management software Addition carpentry demolition skills an asset The position is fast paced, will generally consist of 80% field work and 20% administrative duties however requires extreme flexibility of assignments and work hours. Qualifications • Excellent Customer Service experience in helping people • Mechanical aptitude including Water extraction and Carpet cleaning equipment capability • Careful demolition of affected areas only • Structure Cleaning • Previous experience in repair and maintenance fields or Construction industry an asset • Computer literate • Problem solving and analytical skills • Excellent verbal and written communication skills • IICRC certifications will put you on top of interview list • Xactimate or estimating software knowledge also moves you to top of list • Ability to be on call multiple weekends a month • Desire to improve processes and grow with company Please do not apply if you do not meet criteria below: • Excellent driving record • Clean criminal background • Ability to pass drug test pre-employment and ongoing randomly during employment Additional Information The pay is based on industry experience with opportunity for advancement, training and Industry certifications for the qualified candidate. We look forward to receiving your application! Please forward your cover letter, resume, and references with application. Only complete applications will be reviewed.

Growing restoration contracting company expanding in the Raleigh area with a culture of excellence and team spirit, has an opportunity for a Business Developer Marketing Manager to join the team. This person will need to be dedicated to capturing and maintaining client relationships and loyalty, be willing to work in a challenging/fast-paced environment and be able to work as a team player. If you are a highly motivated sales professional with immense integrity, committed to excellence and has the drive to build this new area of business we want to hear from you! Job Description Objective: Lead the development and growth of new business and develop and maintain current working relationships; also direct and manage marketing/sales activities in accordance with company strategy for an insurance restoration company in the Raleigh NC areas Job Duties and Responsibilities: Contacting and meeting with potential clients, insurance agents, business owners, property managers and recommending and selling the Restoration company Visit a set amount of contacts per week, and document findings and results Documenting and reporting visits in company software system Market and build relationships with regional insurance programs Must be self-motivated, hard-working and be able to work alone Must be an excellent communicator with a professional attitude Must possess strong computer, time management and organization skills Knowledge of the Restoration Industry and current market area an asset Qualifications Two - Five years experience working in business development, route marketing, sales, public relations or another related field Knowledge of Microsoft Office Suite Knowledge of the construction and insurance processes preferred Valid driver's license Additional Information We are seeking a talented individual to fill this position. The successful candidate will be responsible for scheduling and meeting with insurance agents, property managers, business owners etc to recommend our services on an ongoing basis. Candidates must be self-motivated, enthusiastic, have excellent communication skills and have an aggressive attitude toward sales. Please submit your resume including a cover letter detailing why you are the best person for this position and how your would enhance our company and help it grow.

FMLA/Leave Specialist @ Tilt Tilt (check us out here) is looking for a Leave Success Manager to join our team and help us scale our business by working closely with our customer's employees to provide seamless onboarding and ongoing support as they navigate the leave journey from start to finish. Who are we? Our mission is big: make leave not suck. We are building a product that makes it easy for people to switch between work and life. If you join us, you'll be part of a fearless band of humans helping employers balance empathy with economics. We're changing the status quo and it's hard. You should know that now. You should also know that joining Tilt means the opportunity to be a change-maker. Who are you? As a member of the Customer Success Team you will have a few years of experience in a customer facing role, preferably in the healthcare or human resources industry, and a passion for helping people when it matters most. You are highly organized and thrive in an environment where your ability to empathize, research, and serve others is celebrated. Day-to-day, you will get your hands dirty by: Managing the lifecycle of employees on leave through Tilt software and various support channels Providing troubleshooting support for employees and their managers Partnering with internal experts to serve as a resource for employees on leave - answering questions around U.S. state and federal leave laws, state paid family and medical programs, healthcare providers, insurance carriers, and company policies Advocating for the customer internally by working across multiple departments Ongoing development of your platform and industry knowledge around leave management and compliance Collaborating with each accounts' Customer Success Manager (CSM) to help prove value to our stakeholders Communicating directly with regulatory agencies, healthcare and insurance providers, and other third parties if/when necessary You're a great fit if 😍 2+ years of experience in a customer success or support and have extensive knowledge in paid and unpaid Leave of Absence across the United States Passion for helping people solve their problems and navigate abstract regulations Ability to research policies and compliance literature - interpreting and translating knowledge to a non-policy savvy audience Clear, articulate, and empathetic communication style - you deliver your message with respect, confidence, and compassion Thrive in a fast paced environment, embrace technology and enjoy learning new tools and are able to easily change gears and switch between multiple platforms to get the job done Naturally self-directed, organized, and resourceful with the ability to multitask, managing and switching priorities as needed Bilingual (English/Spanish) preferred, we serve a diverse community, and this helps us meet folks where they are You thrive in a collaborative environment where diversity and inclusion is celebrated You're familiar with the leave compliance space You have experience working with a startup and/or with a B2B SaaS business Virtues/Competencies 1. Health & Family First You balance work and personal life effectively You get things done at a pace consistent with the business needs You show up and are reliable You encourage others to put their health and family first 2. Autonomy + Team. Always You are highly organized and can manage multiple priorities and deadlines at once You are focused on scale and building - you understand that pace is equally as important as quality 3. Be Curious When you don't have all of the answers, you dig in and ask questions You don't let negative assumptions drive your actions and instead assume positive intent and find truth You are intentional in discovering the paths of self development Tilt has to offer and seek out opportunities to engage in professional growth 4. Love Our Customers You show empathy and compassion; you strive to meet people where they are to offer maximum support 5. Fearlessly Flexible You go with the flow and deal with (lots) of ambiguity You're not afraid to work without clear direction Total Compensation 💰 The projected annual salary range starts at $60,000 USD plus stock options (ISOs), because we believe everyone should have some stake in our business. We are people-first and this ain't some PR jazz, we truly give a damn about our peeps! Additional benefits include: Comprehensive medical, dental, and vision benefits paid at 100% for all employees and 50% for dependents. 401k + match (100% match on the first 3%, 50% match on the next 2%) $100 monthly to spend on “What Matters Most” Responsible Time Off - take what you need, when you need it! More about our amazing Perks and Benefits can be found here! More about Tilt Tilt's mission is big: make leave not suck. We are building a product that makes it easy for people to switch between work and life. If you join us, you'll be part of a fearless band of humans helping employers balance empathy with economics. We're changing the status quo and it's hard. You should know that now. You should also know that joining Tilt means the opportunity to be a change-maker. We're thinkers, doers, revolutionaries, dreamers, get shit done-ers, and bold enough to tackle a really complex space. Remote Work & Flexibility 🌸 We are a fully remote company. We are committed to being fearlessly flexible and ensuring that all employees are set up and have the autonomy to do their best work, as well as have the balance to care for their health, family and life outside of work. Overall, we trust our team and are focused on outcomes not outputs. Equal Opportunity Employer 🌎 We celebrate and support our differences. We believe in the power of equality which is why we are an equal opportunity employer. Employment at Tilt is based solely on a person's merit and qualifications related to their professional competence. Tilt does not discriminate against any employee or applicant because of race, color, creed, religion, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy, or any other basis protected by law. We comply with all applicable national, state, and local laws pertaining to nondiscrimination and equal opportunity. You must be authorized to work in the US. So what do you say? Do you want to join our team?