Shift leader and server job description

New Hire Bonus up to $750!

Currently seeking team members who are passionate about building lasting vacation memories for owners/guest visiting our resort properties! Are you someone whose service orientated, courtesy, wanting to ensure our owners/guests receive the highest standards of quality of beverage, food and service.

As a Food & Beverage Server you would be responsible for maintaining a clean professional work area at all times. Serve alcoholic and non-alcoholic beverages and food to patrons.

• Obtain knowledge and service of menu items and prepared beverages. Performs in accordance with all state regulations with regards to alcohol service and consumption. Serve hot and cold food to guests as needed in a timely manner.

• Follow all Steps of Service including, but not limited to: greeting/welcoming guests, upselling, establishing rapport, serving, pre-bussing, thanking guest, and inviting guest back.

• Collect monies for beverages served. Perform general cleaning tasks using standard cleaning products as assigned by your supervisor to adhere to health standards. End of shift reports

• Carries out all reasonable requests by management; willing to "pitch-in" and help co- workers with their job duties and be an outstanding teammate.

• Regular attendance in conformance with the standards, which may be established and revised by HGVC from time to time, is critical to the successful performance of this position.

Our dedication to excellence is recognized and celebrated by some outstanding accolades including being named to Newsweek's Most Loved Workplaces list in 2021, a Stevie American Business Awards Gold winner for Company of the Year in Hospitality and Leisure, ranked a top company by LinkedIn in Travel & Hospitality on its 2022 Top Companies Industry Edition list and becoming a Great Place to Work certified company, earning our 2022 certification.

We offer an excellent benefit package to our full-time Team Members that include medical, dental and vision insurance, 401K plan, Paid Time Off (PTO) program and extraordinary travel benefits!

Qualifications

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company's success are our Team Members. To fulfill this role successfully, you must possess the following minimum qualifications and experience:

• High school Diploma/GED

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Alcohol Awareness Certification, to be obtained within 30 days of employment.

• Food Safety Certification.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

• As a server you will ensure each guest is greeted and made to feel important
• As a server you will be knowledgeable about the menu, offering suggestions and being able to answer questions
• As a server you will service guests' orders as requested and as aligned with company and brand standards.
• As a server you will maintain adequate supplies of clean dishware.
• As a server you will carry food, dishes, trays, and/or silverware from the pantry to serving counters.
• As a server you will collect dirty dishes and tableware, and run them through the dishwasher.
• As a server you will clean counters, shelves, furniture, and/or equipment in the pantry or breakfast area.
• As a server you will clean any spilled items, broken items, and remove trash, when necessary.
• As a server you will mop or vacuum floors.
• As a server you will fill beverage and ice dispensers, and stock and/or refill the appropriate areas with condiments.
• As a sever you will perform other various duties as requested by management.

Requirements:

• One to two years' experience as a server
• The ability to work a flexible schedule, including shift work, weekends, and holidays
• The legal ability to serve alcohol in the State/Province
• Knowledge of state and local guidelines regarding service of alcohol
• Knowledge of drink preparation
• Computational skills to process guest payments
• Course work or certification/education in restaurant or business field are highly desired
• Food safety certification and/or alcohol service training recommended
• The ability to lift trays of beverages or food items weighing up to 30 lbs. on a regular basis
• The ability to help create an energized bar atmosphere through friendly and personalized service
• The ability to anticipate customer needs, and change course of action accordingly

Ideal Skills & Qualities:

• The drive to approach each guest interaction with the mindset of exceeding guest expectations
• Embracing the culture, and personifying it in daily interactions with guests and team members
• Contributing to a fun, energized and comfortable working environment as an active member of the team
• Overseeing the look and feel of your area and ensuring that the cleanliness of the bar and its surroundings are at their peak at all times
• Being a motivated self-starter
• Being conscientious and driven to consistently serve the guests with the utmost professionalism and courtesy

PI194014096

Pacific Regent Bellevue, located in the heart of downtown Bellevue, Washington is a retirement community offering Independent Living and Rehabilitation & Skilled Nursing on a large but intimate, 17-story senior campus. We've been a company that celebrates people, their stories, and their meaningful interactions-because every interaction matters! Watermark is focused on keeping our communities healthy and our residents thriving through leading edge technology and well-being programs that benefit our entire Watermark family. Learn more. Stay Safe. Be Well. We are proud of the talented and nurturing associates that have chosen to work for Watermark, and we honor each of them.
* This community is located in Bellevue, WA*

Watermark Retirement Communities is one of the Top 25 Best Workplaces in Senior Housing for Independent Living, Assisted Living, Memory Care, Skilled Nursing and Home Healthcare. For over 30 years, we've been a company that celebrates people, their stories, and their meaningful interactions-because every interaction matters! Watermark is focused on keeping our communities healthy and our residents thriving through leading edge technology and well-being programs that benefit our entire Watermark family. Learn more. Stay Safe. Be Well. We are proud of the talented and nurturing associates that have chosen to work for Watermark, and we honor each of them.

Why Work at Watermark Retirement Communities?

* Work Today, Get Paid Tomorrow!
* Get Early Access to Earned Income!!
* Tuition Reimbursement Program (NEW*)
* Competitive Wages
* Excellent Benefits
* Easy Shift Scheduling with Mobile App
* Recognition and Rewards Program
* Vacation, Holiday, and Sick Pay
* 401k Program
* Associate Discounts
* Education and Training Programs Available

Hourly Rates start at $18.00 per hour, no late evenings. Most of our servers are out by 9:00 PM

Hours are based on resident census, so schedules and income is predictable.

Sign On Bonus of $1,000 + competitive wages!

This is an excellent opportunity for a 2nd job.

Currently hiring for day/evening shifts, Saturday and Sunday.

$1,000 Hiring Bonus for Full time; $500 Sign on Bonus for part time!

We offer competitive wages. Evening availability a must, but our shifts usually conclude and you are out of the building before 9:00 PM, offering our associates the option of the remainder of their evenings to complete homework or spend time with family and friends. We will train you to provide a 5 star experience to our extraordinary residents, even if you have never served in a restaurant setting before!

Bring your passion and strong work ethic to us! We are without a doubt one of the most premier retirement community and is a dream come true for an experienced server. At a Watermark Community our server does so much more than what the title reflects. For us it is about working with people who take great pride in their work. We are looking to meet people who agree that the servers and the service they provide to our residents is one of the most important components of their dining experience! The right person for us will be kind and patient and will be committed to providing extraordinary service.

Does that sound like you?

We are currently looking to hire people who want to make a positive impact on our dining service program. Your job should provide a sense of accomplishment, joy and gratification. We can provide that for you! Our servers will not only have the opportunity to provide an extraordinary dining experience but will also have time to develop meaningful relationships with our residents.

If you have a passion for working with seniors and you are an experienced server, we look forward to meeting you!

Job Requirements

* Able to work weekends and holidays when necessary
* Able to work in a fast paced environment
* Excellent work ethic
* Interested in learning and growing your skill set
* Onsite training available

What we can provide for you:

* Excellent Benefits
* Training and continuing education
* Comprehensive onboarding program
* Coaching and mentoring

Watermark Retirement Communities, Inc. is an equal opportunity employer, Minority/Female/Disability/Veteran/LBGTQ - proudly embracing diversity in all of its manifestations.

Watermark Retirement Communities, Inc. is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any associate at Watermark or its affiliates via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Watermark Retirement Communities, Inc. No fee will be paid in the event the candidate is hired by Watermark as a result of the referral or through other means.