Shift Manager - FT
Shift Leader Job In Green Bay, WI
$13.00 - $16.00 per hour
Employer: DRM Inc.
Why should you join the DReaM Team?
To be part of a family focused culture that allow you flexibility in your schedule to achieve your family dreams, improve your quality of life, and inspire the customer!
As a member of our team you will have the opportunity an support to develop your professional and personal skills by participating in our free leadership development curriculum.
Additional benefits to you can include; free and discounted meal benefit, comfortable working attire (you can wear JEANS!), career advancement opportunities, as well as health benefits!
Health/Dental/Vision/Life Insurance*
Short Term Disability
Long Term Disability
Paid Time Off*
Employee Referral Bonus Opportunities
Years of Service Program
401(k) Plan*
What will you be doing in the restaurant?
Inspire and supporting your team to provide their best service to customers in ensuring they meet their hunger needs to fulfill their DReaM's in making a difference in our communities. Examples including but not limited to:
Lead and inspire your team to ensure our customers have a positive and inviting experience by providing positive feedback and setting goals.
Ensure the restaurant remains clean and provides a safe environment by utilizing maintenance and food safety guidelines.
Be adaptable to a variety of situations to support your team's abilities and knowledge to handle their roles in meeting customer needs.
Remain calm and utilize your knowledge to help diffuse and resolve customer issues and employee wellness concerns.
Provide coaching and positive feedback to your team in developing their professional and personal skills to take on new challenges.
Make positive and inspiring relationships with customers and coworkers to fulfill yours and their quality of life.
Have FUN!
What does it take to join the fun & inspiring DReaM team?
The desire to grow and succeed in your personal & professional development. Ex: Display strong, effective people oriented relationship skills, and master foundational professional skills.
Ability to occasionally lift up to 50lbs, and use your hands to prepare the meatiest sandwiches.
Display drive, determination, punctuality, and maintain responsibility in working scheduled shifts.
Have experience leading a diverse team in a restaurant capacity preferred.
Adequate driving record to include valid driver's license & insurance.
Ability to work flexible hours and work independently as well with a variety of personalities.
Background check completed satisfactorily * be at least 18 years old.
Ability to meet tight deadlines and work in a fast-paced environment.
DRM is EOE
*Based on Eligibility
Shift Leader
Shift Leader Job In Oshkosh, WI
We are looking for Hardees Shift Leaders who want a hand in making their Career Superior by working with Superior People and Superior Products. Do you want to work in a safe restaurant environment with a company that respects and adheres to good health standards?Join our team!
Must be 18+ years old
Job Expectations:
Produce High Quality Food
Deliver Fast/Courteous Service
Maintain a Clean and Comfortable Environment
Follow Company Policies
Benefits:
Above Average Starting Wages
Free Meal Discounts
Flexible Scheduling
Excellent Advancement Opportunities
Insurance
Holiday Pay
401K with match
For Managers:
Paid Vacations
Bonus Opportunities
Possible Relocation Assistance
About Us:
Northland Restaurant Group, LLC and DORO Incorporated are Franchisees of Hardees Restaurants. We have owned and operated Hardee's restaurants since 1968, and have emerged as one of the fastest-growing independent franchisees of Hardee's Restaurants, LLC. Our commitment to our people through training and a strong focus on culture has allowed the organization to grow at an incredible rate, and is the reason we stand as the third largest Hardee's franchisee in the United States.
I understand and acknowledge that Northland Restaurant Group, LLC. and DORO Incorporated are an independently owned and operated franchisees of Hardee's Restaurants LLC and, if I am hired Northland Restaurant Group, LLC or DORO Incorporated, will be my employer, not Hardee's Restaurants LLC. Further, I understand and acknowledge that Northland Restaurant Group, LLC and DORO Incorporated, is not acting as an agent for Hardee's Restaurants or any of its affiliates.
RequiredPreferredJob Industries
Food & Restaurant
Lead, 3rd Shift
Shift Leader Job In Manawa, WI
Employee Type:
Full time
Job Type:
Production Operations
Job Posting Title:
Lead, 3rd Shift
About Us:
TreeHouse Foods (NYSE: THS) is a leading manufacturer of private label packaged foods and beverages, operating a network of over 20 production facilities and several corporate offices across the United States and Canada. At TreeHouse Foods, our commitment to excellence extends beyond our products and revolves around our people. We are investing in talent and creating a performance-based culture where employees can do their best work and develop their careers, directly impacting our mission to make high quality, affordable food for our customers, communities, and families. We hope you will consider joining the team and being part of our future.
Named one of America's Best Large Employers by Forbes Magazine, we are proud to live by a strong set of values and strive to "Engage and Delight - One Customer at a Time." Guided by our values-Own It, Commit to Excellence, Be Agile, Speak Up, and Better Together. We are a diverse team driven by integrity, accountability, and a commitment to exceptional results. We embrace change, prioritize continuous learning, and foster collaboration, transparency, and healthy debate. Together, we set each other up for success to achieve enterprise-wide goals.
What You Gain:
Competitive compensation and benefits program!
Enrollment in our wellness and employee assistance programs! Paid holidays, vacation, and other competitive paid time off opportunities!
An inclusive working environment where you can build meaningful work relationships with a diverse group of people
Leaders who are invested in supporting your career growth.
Opportunities to be recognized for outstanding contributions to your team through our employee recognition programs.
Job Description:
About the Role:
The PSD Lead role at the Manawa location provides support to the Production team, driving and supporting key initiatives to improve performance throughout the plant. You'll add value to this role by performing various functions including, but not limited to:
Ability to work safely and efficiently in a fast paced and dirty environment
Minor machine troubleshooting
Operating/working all parts of the production line
Completing paperwork
This full-time role starts at $27.55 per hour plus differential on 3rd shift, 9:00pm-6:00am Sunday-Thursday schedule.
About You:
You'll fit right in if you have:
Demonstrated experience in a people leader role
Experience in a manufacturing environment - food manufacturing a plus
Ability to use a computer for documenting production information and printing paperwork
Your TreeHouse Foods Career is Just a Click Away!
Click on the “Apply” button or go directly to ****************************** to let us know you're ready to join our team!
At TreeHouse Foods, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work to help us “Engage and Delight - One Customer at a Time”. TreeHouse Foods is an Equal Opportunity Employer that prohibits discrimination or harassment of any type. All qualified applicants are considered for employment without regard to race, color, national origin, age, sex, sexual orientation, gender, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law. Applicants who require an accommodation to participate in the job application or hiring process should contact disability-accommodations@treehousefoods.com
TreeHouse Use Only: #IND1
Kitchen Leader
Shift Leader Job In Green Bay, WI
Benefits: * 401(k) * 401(k) matching * Dental insurance * Employee discounts * Flexible schedule * Health insurance * Opportunity for advancement * Paid time off * Training & development * Tuition assistance * Vision insurance BE A PART OF OUR SUCCESS! * Educational Assistance with DeVry University with complimentary laptop
* Immediate Family Members are also eligible
* Competitive Pay with Service Award Incentive
* Get paid daily through Daily Pay!
* Comprehensive Health Benefits including Medical, Dental, Vision, and more!*
* 401(k) retirement savings with company match
* Flexible Schedule
* All you can eat pancakes + meal discounts!
* Employee Discount Program
* Development Pathway: Step by step process to grow your career
* 3 College Credits hours for completing manager training
Founded in 1958, Perkins operates 324 restaurants in 32 states and four Canadian provinces. The Perkins system includes 81 company-owned and operated restaurants and 234 franchised units. Throughout its history, Perkins Restaurant & Bakery has remained true to its mission of providing guests with personalized service and delicious, homestyle food at a great value.
Perkins has experienced years of success through ensuring 100% guest satisfaction on every visit. If you want to work and grow with a company who has a proven track record of success, has an unmatched commitment to their employees and employees the best in the industry, you are in the right place!
Position Description
As a Kitchen Leader, you will be responsible for maintaining direction of kitchen staff members to ensure daily goals and tasks are being met. In addition, you will perform all duties to maximize guest satisfaction and quality work environment.
Responsibilities:
* Works cooperatively with Kitchen Manager to ensure that all budget expenses are within limits; identifies and communicates ways to improve and streamline operation.
* Keeps General Manager/Kitchen Manager informed of problems and/or issues and proposes alternative solutions for consideration.
* Maintains a clean and safe facility.
* Monitors and oversees food temperatures during hot and cold handling to reduce the incidence of risk factors known to cause food borne illness.
* Communicates clearly and concisely both verbally and in writing.
* Ensures clear communication with vendors providing restaurant equipment and supplies.
* Completes walk-through and temperature checks in the kitchen.
* Assists in ordering food, produce, liquor and restaurant supplies.
* Assists in receiving deliveries and checks paperwork to ensure receipt of items; provides direction to staff for stocking items.
* Performs and is able to assist in all functions for kitchen operations.
Qualifications:
* Basic skills such as sanitation, safety, and customer service taught through in-house training
* Must be able to communicate clearly
Physical Requirements / Environment / Work Conditions:
* Must have high level of mobility/flexibility
* Must be able to work irregular hours under heavy stress/pressure during peak times
* Must be able to coordinate multiple tasks simultaneously
* Must possess a high level of coordination
* Must lift and carry up to 50 pounds for distances up to 30 feet
* Must be able to fit through an opening 30" wide
* Requires frequent reaching, bending, pushing and pulling
* Exposure to heat, steam, smoke, cold and odors
* Requires continual standing and walking
Benefits & Perks:
Disclaimer
This job description is not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended, however, to be an accurate reflection of those principal job elements essential for making decisions related to job performance, employee development and compensation. As such, the employee may perform other duties and responsibilities as required.
Compensation: $17.00 - $19.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Founded in 1958, Perkins operates 277 restaurants in 32 states and two Canadian provinces. The Perkins system includes 81 company-owned and operated restaurants and 196 franchised units. With its diverse, moderately priced menu featuring breakfast, lunch, dinner, and bakery offerings, and its attractive and recently remodeled restaurants designed to facilitate efficiency and guest satisfaction, Perkins American Food Co. is a dining favorite with a solid and respected reputation in the marketplace.
The longevity and success of Perkins American Food Co. is largely attributed to the concept's ability to adapt to shifts in consumer dining trends and evolving taste preferences while delivering that homestyle goodness that guests crave. At Perkins, we're always updating our menu with fresh, flavorful and innovative items that take their place right alongside Perkins' iconic guest favorites, some of which have been on our menu for more than 30 years. We also take great pride in differentiating ourselves with the service and experience we provide. This has and continues to be a hallmark of our brand.
BE A PART OF OUR SUCCESS
Perkins has experienced years of success through ensuring 100% guest satisfaction on every visit. If you want to work and grow with a company who has a proven track record of success, has an unmatched commitment to their employees and employees the best in the industry, you are in the right place!
Sears Outlet Apparel Sales Floor Lead - Full Time - NEW STORE OPENING SOON
Shift Leader Job In Appleton, WI
Sears Hometown and Outlet Stores is a national retailer primarily focused on selling home appliances, hardware, tools and lawn and garden equipment. We operate through two segments - the Sears Hometown and Hardware segment and the Sears Outlet segment.
Job Description
Apply Online At:
************
and Req ID 1262503
This position enhances the experience of our customers and supports sales by providing proactive support to the ASM, Operations, Store Manager, and Apparel Customer Assist associates. Ensures safe, timely and accurate performance of all apparel processing activities, including unloading merchandise, merchandise preparation and staging and daily backroom activities, maintenance of stockrooms and assisting with coaching and training of Apparel Assist Associates when the ASM, Operations is not present. Maintains a personal contribution to productivity on the sales floor. Position personally contributes to the activities of the apparel processing team approximately 75% of the time, while the other 35% is allocated to Lead responsibilities and sales floor maintenance.
* Responsible for implementation of apparel merchandising direction, signing direction, and assuring implementation of all communicated apparel standards.
* Coaches Apparel Assist associates on sales floor presentation standards, signing, and selling.
* Implements and follows all apparel sales tracking reports and sales plans.
* Assist in determining and maintaining sales goals, credit goals and SYWR goals for Apparel Assist Associates
* Performs all apparel processing job duties
* Supports the Store Manager in training and coaching on standards for marking, processing, merchandise preparation, safety, merchandise protection, and inventory protection.
* Handles merchandise according to the defined procedures.
* Acts as a role model and personally contributes to attainment of the department goals.
* Maintains all stockrooms areas in a neat, orderly, and safe manner.
* Maintains safe and orderly stockrooms.
* Adheres to merchandise and inventory protection standards
* Responsible for apparel pricing integrity.
* Accurately marks goods, according to current processing information
* Ensures that all Apparel Assist Associates use proper merchandise handling and safety equipment and adhere to safety requirements.
* Maintains updated pricing and processing information, and trains all Apparel Assist Associates
* Fosters a team environment.
* Communicates need for additional merchandise to Home Office
* Ensures proper replenishment and merchandising standards of the apparel sales floor
* Able to work day, evenings, weekends and holidays
* Performs other duties and projects as assigned.
Qualifications
Education: HS educations/diploma/GED required
* Prior processing and merchandise/inventory protection experience preferred
* Prior experience with supervision of business operations in a retail setting preferred
* Prior equivalent experience related to coaching, training and supervising preferred
* Prior apparel merchandising experience preferred
* Strong drive for results
* Customer service focus
* Selling skills
* Product knowledge
* Knowledge of store and retail operations
* Attention to detail
* Communication skills
* Computer literacy
Apply Online At:
************
and Req ID 1262503
Additional Information
All your information will be kept confidential according to EEO guidelines.
Apply online to be considered:
************
and Req ID 1262503
Shift Leader
Shift Leader Job In Green Bay, WI
If you enjoy working in a fast-paced, fun-paced environment that is challenging and allows you to apply your personality and skills in a variety of ways, becoming a Shift Leader for a Dunkin'/Baskin franchisee is a great career choice. Our team is committed to making our guests' day by serving them with a great product, a smile, and heck, maybe even a joke or two. Everyone on our team, from our franchisee to our manager to our crew member, works together and takes pride in doing a good job. If you are ready to roll up your sleeves and work with a winning team, then join our dynamic, award-winning franchise!
Shift Leaders play a vital role in delivering great guest experiences and Making it Right for our guests every day. They prepare products according to operational and quality standards and serve them with enthusiasm in a clean environment. They work as part of a team to meet our Guests needs and give them a reason to come back.
Team Environment- Communicate appropriately with fellow team members, treating others fairly and with respect. Respond positively to feedback and direction given. Hold themselves accountable for their responsibilities on their shift. Adhere to schedule and arrive ready to work on time.
Operations Excellence for Guest Satisfaction- Hold guests as highest priority and ensure each guest is highly satisfied with his/her experience. Respond to specific guest needs and resolve problems with a sense of urgency. Adhere to Brand standards and systems, delivering quality food and beverage to each guest. Maintain a clean and neat workstation; complete thorough cleaning of guest areas as directed. Complete all required training and support the training of other team members.
Shift Leader Responsibilities:
* Leads Operational Excellence and the Guest Experience
* Ensures the restaurant meets safety, sanitation, and cleanliness standards during shift
* Ensures self and team handles all Guest concerns with a sense of urgency
* Solicits and listens to all Guest feedback and provides information to Restaurant Manager
* Executes travel paths and take appropriate actions that drive hospitality behaviors
* Empowers the team to satisfy Guest needs and resolve concerns
* Removes barriers to delivering Hospitality behaviors during shift
* Role models expected behavior and coaches team on hospitality standards
* Leads Operational Excellence and the Guest Experience
* Role models expected behavior and coaches team on hospitality standards
* Ensures the restaurant meets safety, sanitation, and cleanliness standards during shift
Builds Team Talent:
* Treats all team members fairly and with respect
* Supports the training of new team members
* Recognizes team members for team contributions.
* Holds team members accountable for their behavior and performance during shift
* Provides coaching to team members to improve performance during shift
* Provides communication to team about goals and performance for shift
* Brings staffing and performance issues to the attention of Restaurant Manager
* Executes team service through effective deployment and communication
* Shows up for work as scheduled and is ready to work on time
* Stays focused on the Guest and accomplishes all work assignments with excellence
* Responds positively to coaching and direction given
Qualifications:
Skills
* Able to clearly express oneself verbally and in writing (English)
* Math and financial management
* Restaurant, retail, or supervisory experience
* At least 18 years of age
?Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee's restaurant(s). The terms "Company," "Dunkin'," "we," "our," or "us" refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee's terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.
Shift Leader
Shift Leader Job In Green Bay, WI
REPORTS TO: General Manager STATEMENT: This position is fully accountable for the profitable operation of a specific shift designated by the General Manager while adhering to all company guidelines and regulations.
Ensure the restaurant is in full compliance to all local, state and federal regulations to include health regulations, hour and wage regulations, age restrictions, fair employment practices, ADA and any other appropriate regulations required for the legal operation of the business.
Ensure knowledge, adherence and enforcement of all Firehouse Subs Policies and Procedures.
Ensures the profitability of the business by operation shifts within established guidelines and requirements for food cost, labor, controllables, utilities and sales growth.
Providing leadership to the restaurant team to consistently meet standards of superior guest service, quality and cleanliness while embracing the Firehouse Subs “culture” and mission and vision statements.
Assists the GM in coordinating and implementing current operations game plans and company initiatives in a profitable and timely manner.
Participates in interviewing, hiring, training and disciplining employees under the guidance of the GM.
Ensure all required programs, reports and legal documents are accurate, complete and accomplished on schedule.
Actively participates in all Public Safety Foundation initiatives.
Represents Firehouse Subs in a professional, positive manner at all times.
Communicates effectively to the GM/Owner any and all issues that may impact our business.
Able to work on their feet for up to 13 hours at a time.
Able to lift up to 50 lbs.
Any other duties assigned by GM/Owner.
Firehouse Subs is a restaurant chain with a passion for hearty and flavorful food, heartfelt service and public safety. Founded in Jacksonville, Florida in 1994 by brothers and former firefighters Chris Sorensen and Robin Sorensen, Firehouse Subs is a brand built on decades of fire and police service, hot and hearty subs piled high with the highest quality meats and cheeses, and its commitment to saving lives through the establishment of the non-profit Firehouse Subs Public Safety Foundation .
The founders are the real deal, the food is their creation and the brand is a family of franchise operators who share their same passion for generously serving food and community. For the third consecutive year, based on recent Technomic Insight consumer data, Firehouse Subs was named the No.1 brand in the restaurant industry that "Supports Local Community Activities." This year, Firehouse of America and Firehouse Subs suppliers will together donate a portion of purchases at Firehouse Subs locations to the Firehouse Subs Public Safety Foundation for the purchase of lifesaving equipment, with a minimum donation of $1 million.
Our mission is to carry on our commitment to and passion for:
Hearty and Flavorful Food
Heartfelt Service, and
Public Safety
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchise restaurant, and all hiring decisions will be made by the management of this franchise restaurant. All inquiries about employment at this franchise restaurant should be made directly to the restaurant, and not to Firehouse Subs Corporate.
Store Lead
Shift Leader Job In Green Bay, WI
Reports to Store Manager:
As a Store Lead, you will partner with your Store Manager to support store team members to achieve sales performance expectations through active coaching, development of a team selling environment, and operational excellence when you are the manager on duty. This position is assigned store keys to open and close the store when scheduled, in the capacity of the manager on duty.
To be successful in this role the role you will:
- Inspire store team to achieve their best performance
- Execute to maximize growth and potential
- Create an engaged and inclusive store environment
- Elevate the customer experience through operational excellence
- Exceed customer expectations in all interactions
Leadership\:
• Partners with Store management team to lead store staff to achieve sales, service, and operational expectations when assigned as the manager on duty.
• Models company values and leads by example as an active coach.
• Communicates priorities and sales driving information effectively to ensure store staff is equipped to maximize business.
• Assists in recruiting store staff and embraces diversity by contributing to an inclusive store environment.
Performance\:
• Supports the management team in the achievement of store business plans, including sales, customer service and operational goals.
• Understands how to leverage store reports to understand decisions made to drive the store business.
• Participates in driving business outreach opportunities and communicates leads to Store Manager.
• Identifies performance opportunities and partners with management team to contribute to development plans.
Operational Excellence\:
• Partners with management team to ensure proper staffing to effectively execute initiatives and operational tasks to deliver on the customer promise.
• Assists management team with training store staff on all internal operational functions as assigned.
• Stays informed on corporate communication, directives, initiatives, policies and procedures.
• Supports the management team with the implementation of store programs to increase efficiencies in sales, service, operations, and branding when assigned.
Workplace:
• Contributes to an engaged and inclusive store environment where opinions and contributions are recognized and valued.
• Supports a culture of learning and development, ensuring training tools are leveraged.
• Serves as a role model to all store team members and provide enthusiastic motivational leadership.
• Partners with management team to conduct regular store meetings ensuring all store team members are up to date with company directives.
Customer Experience:
• Assists in training the store team on the customer service expectations to create an exceptional customer experience, exceed customer expectations, and achieve a high Net Promoter Score.
• Leverages customer feedback to prevent or resolve customer concerns.
• Collaborates with the management team to ensure the store is visually set to brand standards and marketing initiatives are executed per company direction.
Qualifications:
• Minimum of 1 year of Retail or Sales experience.
• Creative individual who demonstrates good judgement and is tuned-into the pulse of the business.
• Self-motivated, results oriented, strategic thinker.
• Strong organizational and leadership skills.
• Excellent written and verbal communication skills.
• Demonstrates active listening and problem-solving skills.
• Proven ability to train and develop high performing store teams.
• Proficient in technology systems, applications, Microsoft Office, and video conferencing.
• Ability to operate a computer and POS System.
Physical Requirements
• Ability to stand and walk for the majority of work shift, frequently bend, squat and twist, lift up to 50 lbs., climb a ladder to reach merchandise and or supplies, and see and distinguish between fabric patterns and colors.
You may have the opportunity to voluntarily work between multiple store or site locations, and across multiple brands.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Shift Leader
Shift Leader Job In Appleton, WI
At Caribou Coffee we create day-making experiences that spark a chain reaction of GOOD! This is our purpose. Our team brings this to life by focusing on what's really important - TEAM, GUEST, BUSINESS! It's that simple. If you're ready to work somewhere you can be yourself while making an impact on your community, creating life-long relationships, and serving the best coffee around, join our herd! Apply today and be part of the 'Bou Crew!
Position Overview: The Shift Leader is responsible for the overall leadership and direction of the store in partnership with the General Manager or the Assistant General Manager. The Shift Leader is responsible for ensuring the team has a clear understanding of goals, expectations, products, cleanliness, new directives and guest connections during the shift.
DOING - What you deliver:
* Demonstrates mastery of the DOING of Team Member with ease, enthusiasm and excellence
* Lead shifts that focus on team engagement and guest satisfaction with an unwavering commitment to Make Fun Happen
* Thinks strategically about maximizing product sales and waste management
* Demonstrates "total store vision" to take ownership of the look and feel of the store
* Knowledgeable about the deployment for the day, and the roles and responsibilities associated
* Consistently leverages effective communication on the floor during the shift
* Sees the needs of the team and guest and addresses situations before they become problematic
* Understands the multiple priorities of the shift and effectively communicates and delegates objectives and tasks
* Takes ownership not only for the current shift, but also the shift that follows
* Responsible for ensuring that the team is executing SOP and quality standards correctly and consistently
* Actively - and in the moment - coaches and gives feedback to Team Members to ensure they are bringing their best DOING and BEING to their role
* Trains team on role responsibilities, product knowledge and promotional items
* Performs administrative tasks with integrity and to completion, including, but not limited to bank deposits, inventory, store product orders and others as assigned.
* Actively develops Team Members and is in conversations about career and professional growth.
BEING - How you show up:
* Brings the Core Values to life in all that you do: Support One Another, Make Fun Happen, Be Yourself, Take Ownership, Serve With Love
* Takes ownership for their impact on other people and actively manages how they show up
* Demonstrates confidence and owns the decision-making responsibility of being the Manager on Duty
* Is resilient under pressure and brings a being of calm in critical moments
* Brings joyfulness to leading the team, serving guests and being a community member
* Seeks to be of service and create success for others
* Brings enthusiasm and curiosity to the responsibility of being a subject matter expert and helping others grow
* Demonstrates the humility and curiosity needed to be a leader of a diverse group of people and shows an eagerness to grow and learn
* Gives powerful feedback and always looking to make the biggest difference by coaching the team from commitment, not compliance
* Takes ownership for, and is eager to, make a positive impact on others
* Seeks to create an inclusive and inspiring culture on every shift with every team member
* Takes full ownership of their own development and actively seeks feedback and growth opportunities
Qualifications:
Required:
* At least 1 year of leadership, restaurant, retail or customer service experience required, or properly trained and approved by Caribou Coffee to take responsibility as a Shift Leader
* Ability to work at least one of the following: early mornings, evenings, some holidays and/or weekends.
* Must be at least 18 years of age
Preferred:
* High school diploma or GED equivalent
* A valid driver's license and reliable transportation
Physical Requirements:
The physical requirements for this position are hearing, speaking, seeing, bending, reaching, lifting up to 50 pounds, and being able to stand for 4 to 8 hours, or the ability to accomplish the physical requirements with or without reasonable accommodations.
The duties of this position may change from time to time. Caribou reserves the right to add or delete duties and responsibilities at the discretion of Caribou or its managers. This is intended to describe the general level of work being performed. It is not intended to be all-inclusive.
Caribou Coffee Operating Company, Inc. and its affiliates are proud to be Equal Opportunity Employers to all applicants for employment and prohibit discrimination and harassment of any type based on any characteristic protected by federal, state or local laws. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.
Address: | 575 Calumet St , Appleton, Wisconsin 54915 |
The physical demands for this position are seeing, hearing, speaking, reaching, lifting up to 50 pounds, sitting, standing, for 4 to 8 hours, bending, and moving intermittently during working hours. These physical demands may be accomplished with or without reasonable accommodations.
The duties of this position may change from time to time. Caribou Coffee reserves the right to add or delete duties and responsibilities at the discretion of the company or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.
Caribou Coffee Company, Inc. and its subsidiaries ("Company") are proud to be Equal Opportunity Employers of Minorities, Women, Protected Veterans, and individuals with Disabilities and do not discriminate based on gender identity or sexual orientation.
Brand:
Caribou Coffee
Shift Leader
Shift Leader Job In Appleton, WI
Jersey Mike's Subs has been making amazing subs since 1956 in Point Pleasant New Jersey!
The Jersey Mikes tradition was founded on a strong sense of community and commitment to the personal and professional development of our people. Our goal is to serve the highest quality sub sandwich to our customer in a manner that projects a thankful and caring mentality to every person that comes through our door. Our culture is a culture of "giving" and supporting our local communities so that all can be lifted together.
"Jersey Mike's "A Sub Above"
Jersey Mikes is committed to providing our customers with the most enjoyable and satisfying experience possible through our amazing subs and unparalleled customer service.
We understand that it all starts with a winning team of individuals who are fun, personable,diligent, positive, energetic, eager to learn team players who take pride in what they do and who they are. At the end of the day they are focused on executing great customer service with a Great Big Smile! If you possess these attributes and can commit to improving upon them, we would love to speak with you about joining our team!
A Shift Leader is responsible for supporting the management team in the execution of running their assigned location. This includes, but is not limited to:
1. Coaching the staff to deliver amazing customer service;
2. Producing high quality food;
3. Delivering the Jersey Mike's experience;
4. Cash handling;
5. Following the Learning Management System Training Program;
7. Enforcing policies and procedures;
10. Maintaining the cleanliness and proper sanitation practices in the establishment;
11. Being certified in all four positions of the restaurant;
12. Effective communication;
13. Having a sense of urgency;
A Shift Leader is expected to:
1. Move or Transport up to 50 lbs without assistance unless a medical notation is made whereas any physical disabilities are covered by the Americans with Disabilities Act or a temporary doctor's note with a time frame for the restriction on your ability;
3. Have the ability to get to and from work;
4. Communicate with the GM/AGM/DM of any issues they are having;
5. Lead by example in terms of quality of the food they make, the way they interact and provide customer service, and coming to work in a clean, fitted, and pressed uniform daily.
Create food consistent with Jersey Mikes high quality standards
• Maintain restaurant that is noticeably cleaner than others
• Work in a fast-paced team driven atmosphere
• Ability to multitask and work with a sense of urgency
• Interface with customers and provide an exceptional experience
• Full understanding of the term's accountability and integrity
• Key Holder
• Perform all tasks related to opening and or closing of store
• Knows how to bake bread and perform all prep
• Manage and lead crew of 2 to 5 people
• Proficient in slicing
Qualifications for the job:
• Other: Must be 18 years or older to operate the slicer
• Must have reliable transportation
This website is not operated by Jersey Mike's Franchise Systems. Jersey Mike's restaurants are independently owned and operated franchise locations. Franchisees are independent business owners who set their own wage and benefit programs, which can vary between franchisees. Your application will go directly to the franchisee, and all hiring decisions will be made by the franchisee.
Shift Leader
Shift Leader Job In Calumet, WI
At Caribou Coffee we create day-making experiences that spark a chain reaction of
GOOD
! This is our purpose. Our team brings this to life by focusing on what's really important -
TEAM, GUEST, BUSINESS
! It's that simple. If you're ready to work somewhere you can be yourself while making an impact on your community, creating life-long relationships, and serving the best coffee around, join our herd! Apply today and be part of the ‘Bou Crew!
Position Overview: The Shift Leader is responsible for the overall leadership and direction of the store in partnership with the General Manager or the Assistant General Manager. The Shift Leader is responsible for ensuring the team has a clear understanding of goals, expectations, products, cleanliness, new directives and guest connections during the shift.
DOING - What you deliver:
Demonstrates mastery of the DOING of Team Member with ease, enthusiasm and excellence
Lead shifts that focus on team engagement and guest satisfaction with an unwavering commitment to Make Fun Happen
Thinks strategically about maximizing product sales and waste management
Demonstrates “total store vision” to take ownership of the look and feel of the store
Knowledgeable about the deployment for the day, and the roles and responsibilities associated
Consistently leverages effective communication on the floor during the shift
Sees the needs of the team and guest and addresses situations before they become problematic
Understands the multiple priorities of the shift and effectively communicates and delegates objectives and tasks
Takes ownership not only for the current shift, but also the shift that follows
Responsible for ensuring that the team is executing SOP and quality standards correctly and consistently
Actively - and in the moment - coaches and gives feedback to Team Members to ensure they are bringing their best DOING and BEING to their role
Trains team on role responsibilities, product knowledge and promotional items
Performs administrative tasks with integrity and to completion, including, but not limited to bank deposits, inventory, store product orders and others as assigned.
Actively develops Team Members and is in conversations about career and professional growth.
BEING - How you show up:
Brings the Core Values to life in all that you do: Support One Another, Make Fun Happen, Be Yourself, Take Ownership, Serve With Love
Takes ownership for their impact on other people and actively manages how they show up
Demonstrates confidence and owns the decision-making responsibility of being the Manager on Duty
Is resilient under pressure and brings a being of calm in critical moments
Brings joyfulness to leading the team, serving guests and being a community member
Seeks to be of service and create success for others
Brings enthusiasm and curiosity to the responsibility of being a subject matter expert and helping others grow
Demonstrates the humility and curiosity needed to be a leader of a diverse group of people and shows an eagerness to grow and learn
Gives powerful feedback and always looking to make the biggest difference by coaching the team from commitment, not compliance
Takes ownership for, and is eager to, make a positive impact on others
Seeks to create an inclusive and inspiring culture on every shift with every team member
Takes full ownership of their own development and actively seeks feedback and growth opportunities
Qualifications:
Required:
At least 1 year of leadership, restaurant, retail or customer service experience required, or properly trained and approved by Caribou Coffee to take responsibility as a Shift Leader
Ability to work at least one of the following: early mornings, evenings, some holidays and/or weekends.
Must be at least 18 years of age
Preferred:
High school diploma or GED equivalent
A valid driver's license and reliable transportation
Physical Requirements:
The physical requirements for this position are hearing, speaking, seeing, bending, reaching, lifting up to 50 pounds, and being able to stand for 4 to 8 hours, or the ability to accomplish the physical requirements with or without reasonable accommodations.
The duties of this position may change from time to time. Caribou reserves the right to add or delete duties and responsibilities at the discretion of Caribou or its managers. This is intended to describe the general level of work being performed. It is not intended to be all-inclusive.
Caribou Coffee Operating Company, Inc. and its affiliates are proud to be Equal Opportunity Employers to all applicants for employment and prohibit discrimination and harassment of any type based on any characteristic protected by federal, state or local laws.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.
Address: | 575 Calumet St , Appleton, Wisconsin 54915 |
The physical demands for this position are seeing, hearing, speaking, reaching, lifting up to 50 pounds, sitting, standing, for 4 to 8 hours, bending, and moving intermittently during working hours. These physical demands may be accomplished with or without reasonable accommodations.
The duties of this position may change from time to time. Caribou Coffee reserves the right to add or delete duties and responsibilities at the discretion of the company or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.
Caribou Coffee Company, Inc. and its subsidiaries (“Company”) are proud to be Equal Opportunity Employers of Minorities, Women, Protected Veterans, and individuals with Disabilities and do not discriminate based on gender identity or sexual orientation.
Brand:
Caribou Coffee
Youth Development Shift Supervisor (PM Shift)
Shift Leader Job In Green Bay, WI
Are you ready to work for an employer who cares about your wellbeing? Family Services cares about their team and in addition to their excellent benefit package, they are now offering a staff sabbatical program. Being the helper is hard work and Family Services doesn't want you to burn out!
Family Services is a non-profit organization that protects, heals and cares for children and families throughout Northeast Wisconsin. Family Services is strongly committed to protecting children and vulnerable individuals from abuse and exploitation. When traumatic situations occur, our staff is there to assist the individual or family with their journey of healing and recovery. Family Services cares for individuals who are isolated, abandoned or just need help developing the skills to live successfully.
Our Residential Program is recruiting a full-time Youth Development Shift Supervisor to work at our live-in treatment program for youth. The schedule for this position is on a two-week rotation with 4, ten-hour shifts of 12pm-10pm and includes working every other weekend. The primary responsibility of the Youth Development Shift Supervisor is to provide leadership to the Youth Development Specialists scheduled on his/her respective shift. In addition, the Shift Supervisor will ensure that clients are supervised at all times, the program's behavior management system is implemented and that programming occurs as scheduled. The Shift Supervisor will ensure that staff on his/her shift assist clients in understanding and reaching their treatment goals by working as a team, adhering to treatment plans, treatment team decisions and the Family Services philosophy.
Make a difference in the lives of teens while gaining valuable human service experience. Become a part of a dynamic, multi-disciplinary team that is committed to developing positive connections with kids and families and helping them be successful in life.
Applicants should possess a High School Diploma/GED and 1+ years of experience working with at-risk youth or 1+ years in a leadership/supervisory role in any industry. Preferred education and experience is a Bachelor's degree in a Human Services or related field and 1+ years of experience in a Youth Development Specialist role. State regulations require staff to be 21 years or older.
Come join our team! Enjoy a $3/hour shift differential while working 2nd, 3rd and all weekend shifts.
Residential Shift Supervisor - AM
Shift Leader Job In Oshkosh, WI
Vista Care is a leading service and support organization that is proud to provide specialized, supportive services to a diverse population throughout Wisconsin, Illinois, Colorado, South Dakota, and Nevada. We specialize in offering comprehensive care and support services for individuals with disabilities, empowering them to lead fulfilling and independent lives.
JOB TYPE: Full Time, Hourly; $18/hour, $27/hour on weekends, $20.57/hour on average
LOCATION: Onsite, Fond du Lac
ABOUT THE JOB:
The Residential Supervisor is responsible for overseeing the day-to-day operations of their specific, residential locations during an assigned and set period of time (shift) while working alongside the team. They are responsible for ensuring all operations within their specific locations run smoothly and efficiently while also providing guidance, support, and supervision to staff. The Shift Supervisor will provide mentorship to DSP (Direct Support Professional) staff as well as training, and skills assessments ensuring the highest level of quality care and support is provided. They are expected to model the Vista Care Values and ensure staff adhere to workplace protocols and procedures. Fosters a safe and supportive workplace environment for employees and individuals alike.
RESPONSIBLE TO:
The Residential Shift Supervisor reports to the Residential Manager.
Responsibilities:
Provides operational oversight and supervision for assigned residential locations during scheduled shifts and is responsible for all administrative and program duties under the direction of the Residential Manager.
Maintains, adheres to, and communicates company policies and procedures.
Develops and maintains an effective communication relationship with staff members and is responsible for communication to staff regarding changes impacting the individuals supported, company communications, and other relevant information obtained through leadership, emails, etc.
Reviews DSP attendance and responsible for the tracking of DSP attendance in accordance with established attendance policy guidelines.
Reviews and tracks medications errors in partnership with the quality team and participates in quality improvement initiatives as needed.
Ensures adherence to driving policy and procedures and works in partnership with the Residential Manager to monitor company vehicle maintenance and operation.
Provides corrective action, coaching, and mentorship to staff as needed in partnership with the Residential Manager and HR team.
May assist the nursing team with the distribution of medications to homes and other medication related activities.
Collaborates and partners with the scheduling team on staffing plans and needs for assigned residences.
Ensure staff adherence to Individual Support Plans (ISPs) and Behavioral Support Plans (BSPs), meeting medical, physical, psychological, and social needs and collaborates with the Residential Manager to develop and review ISPs/BSPs.
Provides crisis behavioral intervention and debriefing support to DSP's following a crisis.
Be knowledgeable of prevention of abuse, neglect, and misappropriation of property, and self-abuse. Understands how to respond per company policies and procedures and mandatory reporting laws.
Reviews the availability of on-site supplies and coordinates with Residential Manager on needs. Additionally maintains accurate financial records for the appropriate supplies, groceries, and household item needs in compliance with Vista Care policies.
May provide direct care and support to individuals as needed.
Conducts monthly program inspections and audits.
Performs other duties as assigned.
Requirements
Must be at least 18 years of age.
One year + experience as a caregiver or direct support professional preferred.
Previous experience in residential services, support with individuals with disabilities, customer service, and/or human services fields preferred.
One year + experience as a direct supervisor or manager of others preferred.
Ability to supervise and manage others while ensuring the best possible care and support is provided to individuals.
Maintains a high degree of professionalism, including maintaining professional boundaries and adherence to confidentiality.
Must have a valid driver's license.
Successful completion of a caregiver background check required.
High School Diploma, GED, or equivalent required.
College or university degree preferred.
CPR certification preferred.
Ability to successfully complete all applicable federal, state, and local requirements.
AFH/CBRF certification preferred (WI ONLY).
Benefits
4 day work week to fit your lifestyle!
Paid training
Insurance (medical, vision, dental, health, HSA, life)
401k & matching
Retirement plan
Paid time off
Weekly pay
Daily pay
A supportive work environment that will foster your growth!
PAY:
Starting at $18.00 on weekdays
Starting at $27.00 on Weekends! (Time and a half of weekday hourly rate.)
Average starting pay rate of $20.57!
Daily pay program available!
Physical Demands and Working Conditions
Ability to lift at least fifty (50) pounds on a routine basis to assist with individuals supported.
Ability to bend, twist, lift, reach and assist individuals supported with their movements including their ability to stand up.
Variable weekly hours to support operational needs including evenings, nights, weekends, and holidays. Shifts may be up to 12 hours in length and may be flex between AM or PM rotations based on business needs.
Required to work in residential settings.
Successful applicant(s) will travel to the various programs as assigned under the direction of Vista Care leadership.
If you are interested in this position, please apply today! If you have any questions about Vista Care or this Shift Supervisor position, please reach out at the number or email below:
Any questions, comments, or concerns, or don't have a resume to upload?
Please reach out to Jessica Selbrede
Talent Acquisition Specialist II - Vista Care
P ************
*****************************
Vista Care is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
#IND103
Shift Leader - Menasha
Shift Leader Job In Menasha, WI
Job Details Menasha Store - Menasha, WI Full Time FT40Description
How this Role Supports our Mission of Elevating People by Eliminating Barriers to Employment
While receiving leadership support from the Store Team Leader, the Shift Leader advances our mission by leading and coaching people while managing processes in the area of the store in which they are assigned. This role ensures proper stewardship of all donations and creates a customer-centric experience for our shoppers and is also responsible for executing standard operating procedures, standard work, and supporting the achievement of system metrics. The Shift Leader serves as a positive role model for team members and ensures all activities are performed in a manner that is consistent with the mission, vision, values and brand of Goodwill NCW.
Key Responsibilities
Provides oversight and guidance to team members during assigned shift as directed by the Store Team Leader (STL), provides leadership support to overall operations.
Guides team members by assisting with training, coaching and developing skills under the direction of the STL. Serves as an onboarding trainer for customer experience and production processes in collaboration with Production Team Leader (PTL) and the Customer Experience Team Leader (CETL).
Accountable for meeting store goals, maintaining a neat, clean, organized (NCO) standards as directed by the Store Team Leader (STL) that includes executing safety standards and all company policies and procedures.
Maintains a high level of pace and proficiency while assisting with a broad range of store activities including store opening and closing procedures.
Maintains a consistent presence throughout store while engaging with team members and customers.
Communicates with store leadership team and team members in a way that promotes an effective and consistent flow of information throughout the store. Escalates concerns as necessary to store leadership team.
Supports Goodwills mission through employment and training of people with different abilities.
Qualifications
Education, Skills & Experience Requirements
At least 1 year of retail experience.
Strong interpersonal and customer service skills and the ability to communicate with a diverse audience and all levels of management.
Exceptional communication skills and demonstrated candor and openness when discussing business initiatives.
Demonstrated ability to coach in a hands-on, physical work environment.
Willingness and ability to work various hours which may include holidays, evenings and weekends.
Logical decision making and troubleshooting skills with the ability to problem solve in a timely manner.
Excellent time management and prioritization skills and the ability to manage multiple projects simultaneously under time constraints.
At least a basic level of competency with Word, Excel, PowerPoint, SharePoint and Outlook.
Experience with common reporting and dashboard tools.
Willingness and ability to learn and understand new software and other technology applications as applicable.
Physical Requirements
The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work is performed primarily in a standard retail backroom environment with extensive team member contact and frequent interruptions.
Primary function requires sufficient physical ability and mobility to work in a production setting; to sit or stand for prolonged periods of time; to frequently stoop, bend, kneel, crouch, reach, twist, lift, carry, push and/or pull moderate to heavy amounts of weight.
Verbally communicate to exchange information.
The above statements reflect the general details necessary to describe the principal functions of the occupation described and shall not be construed as a detailed description of all the work requirements that may be inherent in the occupation.
Shift Manager - FT
Shift Leader Job In Sturgeon Bay, WI
$15.00 - $17.00 per hour
Employer: DRM Inc.
Why should you join the DReaM Team?
To be part of a family focused culture that allow you flexibility in your schedule to achieve your family dreams, improve your quality of life, and inspire the customer!
As a member of our team you will have the opportunity an support to develop your professional and personal skills by participating in our free leadership development curriculum.
Additional benefits to you can include; free and discounted meal benefit, comfortable working attire (you can wear JEANS!), career advancement opportunities, as well as health benefits!
Health/Dental/Vision/Life Insurance*
Short Term Disability
Long Term Disability
Paid Time Off*
Employee Referral Bonus Opportunities
Years of Service Program
401(k) Plan*
What will you be doing in the restaurant?
Inspire and supporting your team to provide their best service to customers in ensuring they meet their hunger needs to fulfill their DReaM's in making a difference in our communities. Examples including but not limited to:
Lead and inspire your team to ensure our customers have a positive and inviting experience by providing positive feedback and setting goals.
Ensure the restaurant remains clean and provides a safe environment by utilizing maintenance and food safety guidelines.
Be adaptable to a variety of situations to support your team's abilities and knowledge to handle their roles in meeting customer needs.
Remain calm and utilize your knowledge to help diffuse and resolve customer issues and employee wellness concerns.
Provide coaching and positive feedback to your team in developing their professional and personal skills to take on new challenges.
Make positive and inspiring relationships with customers and coworkers to fulfill yours and their quality of life.
Have FUN!
What does it take to join the fun & inspiring DReaM team?
The desire to grow and succeed in your personal & professional development. Ex: Display strong, effective people oriented relationship skills, and master foundational professional skills.
Ability to occasionally lift up to 50lbs, and use your hands to prepare the meatiest sandwiches.
Display drive, determination, punctuality, and maintain responsibility in working scheduled shifts.
Have experience leading a diverse team in a restaurant capacity preferred.
Adequate driving record to include valid driver's license & insurance.
Ability to work flexible hours and work independently as well with a variety of personalities.
Background check completed satisfactorily * be at least 18 years old.
Ability to meet tight deadlines and work in a fast-paced environment.
DRM is EOE
*Based on Eligibility
Sears Outlet Apparel Sales Floor Lead - Full Time - NEW STORE OPENING SOON
Shift Leader Job In Appleton, WI
Sears Hometown and Outlet Stores is a national retailer primarily focused on selling home appliances, hardware, tools and lawn and garden equipment. We operate through two segments - the Sears Hometown and Hardware segment and the Sears Outlet segment.
Job Description
Apply Online At: ************ and Req ID 1262503
This position enhances the experience of our customers and supports sales by providing proactive support to the ASM, Operations, Store Manager, and Apparel Customer Assist associates. Ensures safe, timely and accurate performance of all apparel processing activities, including unloading merchandise, merchandise preparation and staging and daily backroom activities, maintenance of stockrooms and assisting with coaching and training of Apparel Assist Associates when the ASM, Operations is not present. Maintains a personal contribution to productivity on the sales floor. Position personally contributes to the activities of the apparel processing team approximately 75% of the time, while the other 35% is allocated to Lead responsibilities and sales floor maintenance.
* Responsible for implementation of apparel merchandising direction, signing direction, and assuring implementation of all communicated apparel standards.
* Coaches Apparel Assist associates on sales floor presentation standards, signing, and selling.
* Implements and follows all apparel sales tracking reports and sales plans.
* Assist in determining and maintaining sales goals, credit goals and SYWR goals for Apparel Assist Associates
* Performs all apparel processing job duties
* Supports the Store Manager in training and coaching on standards for marking, processing, merchandise preparation, safety, merchandise protection, and inventory protection.
* Handles merchandise according to the defined procedures.
* Acts as a role model and personally contributes to attainment of the department goals.
* Maintains all stockrooms areas in a neat, orderly, and safe manner.
* Maintains safe and orderly stockrooms.
* Adheres to merchandise and inventory protection standards
* Responsible for apparel pricing integrity.
* Accurately marks goods, according to current processing information
* Ensures that all Apparel Assist Associates use proper merchandise handling and safety equipment and adhere to safety requirements.
* Maintains updated pricing and processing information, and trains all Apparel Assist Associates
* Fosters a team environment.
* Communicates need for additional merchandise to Home Office
* Ensures proper replenishment and merchandising standards of the apparel sales floor
* Able to work day, evenings, weekends and holidays
* Performs other duties and projects as assigned.
Qualifications Education: HS educations/diploma/GED required * Prior processing and merchandise/inventory protection experience preferred
* Prior experience with supervision of business operations in a retail setting preferred
* Prior equivalent experience related to coaching, training and supervising preferred
* Prior apparel merchandising experience preferred * Strong drive for results
* Customer service focus
* Selling skills
* Product knowledge
* Knowledge of store and retail operations
* Attention to detail
* Communication skills
* Computer literacy Apply Online At: ************ and Req ID 1262503
Additional Information
All your information will be kept confidential according to EEO guidelines.
Apply online to be considered: ************ and Req ID 1262503
Shift Leader
Shift Leader Job In Appleton, WI
If you enjoy working in a fast-paced, fun-paced environment that is challenging and allows you to apply your personality and skills in a variety of ways, becoming a Shift Leader for a Dunkin'/Baskin franchisee is a great career choice. Our team is committed to making our guests' day by serving them with a great product, a smile, and heck, maybe even a joke or two. Everyone on our team, from our franchisee to our manager to our crew member, works together and takes pride in doing a good job. If you are ready to roll up your sleeves and work with a winning team, then join our dynamic, award-winning franchise!
Shift Leaders play a vital role in delivering great guest experiences and Making it Right for our guests every day. They prepare products according to operational and quality standards and serve them with enthusiasm in a clean environment. They work as part of a team to meet our Guests needs and give them a reason to come back.
Team Environment- Communicate appropriately with fellow team members, treating others fairly and with respect. Respond positively to feedback and direction given. Hold themselves accountable for their responsibilities on their shift. Adhere to schedule and arrive ready to work on time.
Operations Excellence for Guest Satisfaction- Hold guests as highest priority and ensure each guest is highly satisfied with his/her experience. Respond to specific guest needs and resolve problems with a sense of urgency. Adhere to Brand standards and systems, delivering quality food and beverage to each guest. Maintain a clean and neat workstation; complete thorough cleaning of guest areas as directed. Complete all required training and support the training of other team members.
Shift Leader Responsibilities:
* Leads Operational Excellence and the Guest Experience
* Ensures the restaurant meets safety, sanitation, and cleanliness standards during shift
* Ensures self and team handles all Guest concerns with a sense of urgency
* Solicits and listens to all Guest feedback and provides information to Restaurant Manager
* Executes travel paths and take appropriate actions that drive hospitality behaviors
* Empowers the team to satisfy Guest needs and resolve concerns
* Removes barriers to delivering Hospitality behaviors during shift
* Role models expected behavior and coaches team on hospitality standards
* Leads Operational Excellence and the Guest Experience
* Role models expected behavior and coaches team on hospitality standards
* Ensures the restaurant meets safety, sanitation, and cleanliness standards during shift
Builds Team Talent:
* Treats all team members fairly and with respect
* Supports the training of new team members
* Recognizes team members for team contributions.
* Holds team members accountable for their behavior and performance during shift
* Provides coaching to team members to improve performance during shift
* Provides communication to team about goals and performance for shift
* Brings staffing and performance issues to the attention of Restaurant Manager
* Executes team service through effective deployment and communication
* Shows up for work as scheduled and is ready to work on time
* Stays focused on the Guest and accomplishes all work assignments with excellence
* Responds positively to coaching and direction given
Qualifications:
Skills
* Able to clearly express oneself verbally and in writing (English)
* Math and financial management
* Restaurant, retail, or supervisory experience
* At least 18 years of age
?Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee's restaurant(s). The terms "Company," "Dunkin'," "we," "our," or "us" refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee's terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.
Shift Leader
Shift Leader Job In De Pere, WI
At Caribou Coffee we create day-making experiences that spark a chain reaction of GOOD! This is our purpose. Our team brings this to life by focusing on what's really important - TEAM, GUEST, BUSINESS! It's that simple. If you're ready to work somewhere you can be yourself while making an impact on your community, creating life-long relationships, and serving the best coffee around, join our herd! Apply today and be part of the 'Bou Crew!
Position Overview: The Shift Leader is responsible for the overall leadership and direction of the store in partnership with the General Manager or the Assistant General Manager. The Shift Leader is responsible for ensuring the team has a clear understanding of goals, expectations, products, cleanliness, new directives and guest connections during the shift.
DOING - What you deliver:
* Demonstrates mastery of the DOING of Team Member with ease, enthusiasm and excellence
* Lead shifts that focus on team engagement and guest satisfaction with an unwavering commitment to Make Fun Happen
* Thinks strategically about maximizing product sales and waste management
* Demonstrates "total store vision" to take ownership of the look and feel of the store
* Knowledgeable about the deployment for the day, and the roles and responsibilities associated
* Consistently leverages effective communication on the floor during the shift
* Sees the needs of the team and guest and addresses situations before they become problematic
* Understands the multiple priorities of the shift and effectively communicates and delegates objectives and tasks
* Takes ownership not only for the current shift, but also the shift that follows
* Responsible for ensuring that the team is executing SOP and quality standards correctly and consistently
* Actively - and in the moment - coaches and gives feedback to Team Members to ensure they are bringing their best DOING and BEING to their role
* Trains team on role responsibilities, product knowledge and promotional items
* Performs administrative tasks with integrity and to completion, including, but not limited to bank deposits, inventory, store product orders and others as assigned.
* Actively develops Team Members and is in conversations about career and professional growth.
BEING - How you show up:
* Brings the Core Values to life in all that you do: Support One Another, Make Fun Happen, Be Yourself, Take Ownership, Serve With Love
* Takes ownership for their impact on other people and actively manages how they show up
* Demonstrates confidence and owns the decision-making responsibility of being the Manager on Duty
* Is resilient under pressure and brings a being of calm in critical moments
* Brings joyfulness to leading the team, serving guests and being a community member
* Seeks to be of service and create success for others
* Brings enthusiasm and curiosity to the responsibility of being a subject matter expert and helping others grow
* Demonstrates the humility and curiosity needed to be a leader of a diverse group of people and shows an eagerness to grow and learn
* Gives powerful feedback and always looking to make the biggest difference by coaching the team from commitment, not compliance
* Takes ownership for, and is eager to, make a positive impact on others
* Seeks to create an inclusive and inspiring culture on every shift with every team member
* Takes full ownership of their own development and actively seeks feedback and growth opportunities
Qualifications:
Required:
* At least 1 year of leadership, restaurant, retail or customer service experience required, or properly trained and approved by Caribou Coffee to take responsibility as a Shift Leader
* Ability to work at least one of the following: early mornings, evenings, some holidays and/or weekends.
* Must be at least 18 years of age
Preferred:
* High school diploma or GED equivalent
* A valid driver's license and reliable transportation
Physical Requirements:
The physical requirements for this position are hearing, speaking, seeing, bending, reaching, lifting up to 50 pounds, and being able to stand for 4 to 8 hours, or the ability to accomplish the physical requirements with or without reasonable accommodations.
The duties of this position may change from time to time. Caribou reserves the right to add or delete duties and responsibilities at the discretion of Caribou or its managers. This is intended to describe the general level of work being performed. It is not intended to be all-inclusive.
Caribou Coffee Operating Company, Inc. and its affiliates are proud to be Equal Opportunity Employers to all applicants for employment and prohibit discrimination and harassment of any type based on any characteristic protected by federal, state or local laws. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.
Address: | 803 Main Ave , De Pere, Wisconsin 54115 |
The physical demands for this position are seeing, hearing, speaking, reaching, lifting up to 50 pounds, sitting, standing, for 4 to 8 hours, bending, and moving intermittently during working hours. These physical demands may be accomplished with or without reasonable accommodations.
The duties of this position may change from time to time. Caribou Coffee reserves the right to add or delete duties and responsibilities at the discretion of the company or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.
Caribou Coffee Company, Inc. and its subsidiaries ("Company") are proud to be Equal Opportunity Employers of Minorities, Women, Protected Veterans, and individuals with Disabilities and do not discriminate based on gender identity or sexual orientation.
Brand:
Caribou Coffee
Store Lead
Shift Leader Job In Grand Chute, WI
Qualifications:
• Minimum of 1 year of Retail or Sales experience. • Creative individual who demonstrates good judgement and is tuned-into the pulse of the business. • Self-motivated, results oriented, strategic thinker. • Strong organizational and leadership skills.
• Excellent written and verbal communication skills.
• Demonstrates active listening and problem-solving skills.
• Proven ability to train and develop high performing store teams.
• Proficient in technology systems, applications, Microsoft Office, and video conferencing.
• Ability to operate a computer and POS System.
Physical Requirements
• Ability to stand and walk for the majority of work shift, frequently bend, squat and twist, lift up to 50 lbs., climb a ladder to reach merchandise and or supplies, and see and distinguish between fabric patterns and colors.
You may have the opportunity to voluntarily work between multiple store or site locations, and across multiple brands.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Reports to Store Manager:
As a Store Lead, you will partner with your Store Manager to support store team members to achieve sales performance expectations through active coaching, development of a team selling environment, and operational excellence when you are the manager on duty. This position is assigned store keys to open and close the store when scheduled, in the capacity of the manager on duty.
To be successful in this role the role you will:
- Inspire store team to achieve their best performance
- Execute to maximize growth and potential
- Create an engaged and inclusive store environment
- Elevate the customer experience through operational excellence
- Exceed customer expectations in all interactions
Leadership\:
• Partners with Store management team to lead store staff to achieve sales, service, and operational expectations when assigned as the manager on duty.
• Models company values and leads by example as an active coach.
• Communicates priorities and sales driving information effectively to ensure store staff is equipped to maximize business.
• Assists in recruiting store staff and embraces diversity by contributing to an inclusive store environment.
Performance\:
• Supports the management team in the achievement of store business plans, including sales, customer service and operational goals.
• Understands how to leverage store reports to understand decisions made to drive the store business.
• Participates in driving business outreach opportunities and communicates leads to Store Manager.
• Identifies performance opportunities and partners with management team to contribute to development plans.
Operational Excellence\:
• Partners with management team to ensure proper staffing to effectively execute initiatives and operational tasks to deliver on the customer promise.
• Assists management team with training store staff on all internal operational functions as assigned.
• Stays informed on corporate communication, directives, initiatives, policies and procedures.
• Supports the management team with the implementation of store programs to increase efficiencies in sales, service, operations, and branding when assigned.
Workplace:
• Contributes to an engaged and inclusive store environment where opinions and contributions are recognized and valued.
• Supports a culture of learning and development, ensuring training tools are leveraged.
• Serves as a role model to all store team members and provide enthusiastic motivational leadership.
• Partners with management team to conduct regular store meetings ensuring all store team members are up to date with company directives.
Customer Experience:
• Assists in training the store team on the customer service expectations to create an exceptional customer experience, exceed customer expectations, and achieve a high Net Promoter Score.
• Leverages customer feedback to prevent or resolve customer concerns.
• Collaborates with the management team to ensure the store is visually set to brand standards and marketing initiatives are executed per company direction.
Shift Leader - Manitowoc
Shift Leader Job In Manitowoc, WI
Job Details Manitowoc Store - Manitowoc, WI Full Time FT40Description
How this Role Supports our Mission of Elevating People by Eliminating Barriers to Employment
While receiving leadership support from the Store Team Leader, the Shift Leader advances our mission by leading and coaching people while managing processes in the area of the store in which they are assigned. This role ensures proper stewardship of all donations and creates a customer-centric experience for our shoppers and is also responsible for executing standard operating procedures, standard work, and supporting the achievement of system metrics. The Shift Leader serves as a positive role model for team members and ensures all activities are performed in a manner that is consistent with the mission, vision, values and brand of Goodwill NCW.
Key Responsibilities
Provides oversight and guidance to team members during assigned shift as directed by the Store Team Leader (STL), provides leadership support to overall operations.
Guides team members by assisting with training, coaching and developing skills under the direction of the STL. Serves as an onboarding trainer for customer experience and production processes in collaboration with Production Team Leader (PTL) and the Customer Experience Team Leader (CETL).
Accountable for meeting store goals, maintaining a neat, clean, organized (NCO) standards as directed by the Store Team Leader (STL) that includes executing safety standards and all company policies and procedures.
Maintains a high level of pace and proficiency while assisting with a broad range of store activities including store opening and closing procedures.
Maintains a consistent presence throughout store while engaging with team members and customers.
Communicates with store leadership team and team members in a way that promotes an effective and consistent flow of information throughout the store. Escalates concerns as necessary to store leadership team.
Supports Goodwills mission through employment and training of people with different abilities.
Qualifications
Education, Skills & Experience Requirements
At least 1 year of retail experience.
Strong interpersonal and customer service skills and the ability to communicate with a diverse audience and all levels of management.
Exceptional communication skills and demonstrated candor and openness when discussing business initiatives.
Demonstrated ability to coach in a hands-on, physical work environment.
Willingness and ability to work various hours which may include holidays, evenings and weekends.
Logical decision making and troubleshooting skills with the ability to problem solve in a timely manner.
Excellent time management and prioritization skills and the ability to manage multiple projects simultaneously under time constraints.
At least a basic level of competency with Word, Excel, PowerPoint, SharePoint and Outlook.
Experience with common reporting and dashboard tools.
Willingness and ability to learn and understand new software and other technology applications as applicable.
Physical Requirements
The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work is performed primarily in a standard retail backroom environment with extensive team member contact and frequent interruptions.
Primary function requires sufficient physical ability and mobility to work in a production setting; to sit or stand for prolonged periods of time; to frequently stoop, bend, kneel, crouch, reach, twist, lift, carry, push and/or pull moderate to heavy amounts of weight.
Verbally communicate to exchange information.
The above statements reflect the general details necessary to describe the principal functions of the occupation described and shall not be construed as a detailed description of all the work requirements that may be inherent in the occupation.