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Shift leader jobs in Decatur, IL - 475 jobs
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Financial Sales Contact Center Leader
Compeer Financial
Shift leader job in Bloomington, IL
Empowered to live. Inspired to work. Compeer Financial is a member-owned cooperative located in Illinois, Minnesota and Wisconsin. We bring together team members with a variety of backgrounds and experiences to help provide financial services to support agriculture and rural communities. Join us in a culture that not only promotes meaningful work and professional development, but provides a flexible, hybrid work environment and excellent benefits, which empower you to thrive both personally and professionally. How we support you: Hybrid model - up to 50% work from home Flexible schedules including ample flexibility in the summer months Up to 9% towards 401k (3% fixed Compeer contribution plus up to 6% match) Benefits: medical, dental, vision, HSA/FSA, life & AD&D insurance, short-term and long-term disability, wellness program & EAP Vacation, sick leave, holidays/floating holidays, parental leave, and volunteer paid time off Learning and development programs Mentorship programs Cross-functional committee opportunities (i.e. Inclusion Council, emerging professional groups, etc.) Professional membership/certification reimbursement and more! Casual/seasonal & intern team members are not eligible for benefits except for state-mandated programs. To learn more about Compeer Financial visit************************ This position offers a hybrid work option up to 50% remote and is based out of the Lakeville, MN; Sun Prairie, WI; or Bloomington, IL office location. The contributions you will make: This position is responsible for driving loan growth by leading a high-performing inside sales team that qualifies marketing leads, manages inbound and outbound calls, assists with incomplete online loan applications, and proactively engages both new and existing clients. The incumbent leverages these expertise in sales leadership, lending, and contact center operations to drive loan conversion, enhance client experiences, and support organizational growth targets. A typical day: Leadership and Team Management. Champions the brand; serves as a role-model for the vision, mission and values of the organization. Supports Compeer's strategic initiatives. Utilizes and reinforces the use of the Team Relationship Model. Keeps abreast of industry best practices. Identifies and executes efficient and effective practices that enhance the team's value. Recruits, selects, trains, evaluates, compensates, recognizes and motivates team members. Assigns and adjusts team member workload based on skill sets and priorities. Works with the team to solve problems and meet objectives. Promotes a client focused, team-based sales strategy to maximize results. Leads, coaches, and develops an inside sales team to achieve loan growth and conversion goals. Provides regular performance feedback and conduct call coaching sessions to ensure quality and compliance. Creates a motivating, accountable, and collaborative team environment. Sales and Lending Execution. Oversees team execution of inbound and outbound sales calls, online loan application follow-ups, and chat responses. Ensures accurate client needs assessment and alignment with lending products. Serves as a subject matter expert on loan products, processes, and compliance requirements. Acts as a resource for escalated client situations requiring both sales skill and lending expertise. Assesses Inside Sales potential and sets goals in alignment with Compeer goals. Monitors progress toward goals and objectives for areas of responsibility. Develops and executes inside sales and marketing strategies and plans. Coordinates team resources and determines areas of priority. Call Center Operations. Monitors call center performance, ensuring service levels, first response times, and follow-up standards are met. Optimizes call routing, scheduling, and resource allocation to maximize efficiency. Tracks and analyzes call and lead activity to identify opportunities for improved productivity. Performance Management and Reporting. Tracks and reports on KPIs including call volume, call completion rate, lead conversion, loan applications, and closed loan volume. Collaborates with lending operations and sales leadership to align pipeline management with organizational goals. Recommends and implement strategies to improve team efficiency, loan conversion, and client satisfaction Process and Continuous Improvement. Ensures adherence to sales processes, compliance standards, and CRM best practices. Partners with marketing, product, and lending operations teams to refine lead management and loan application processes. Drives continuous improvement initiatives for both client experience and sales effectiveness The skills and experience we prefer you have: Bachelor's degree in business administration, finance, economics, agribusiness or related field or an equivalent combination of education and experience sufficient to perform the essential functions of the job. Direct experience in lending products and loan processes (e.g., consumer, ag, or commercial lending). Minimum 7 years of experience in sales including customer relationship preferably in financial services or lending. Minimum three years of contact center management experience required. Proven track record of achieving and exceeding sales and loan conversion targets. Strong communication, coaching, and leadership skills. Deep understanding of contact center metrics and sales KPIs. Client-focused with ability to balance sales performance and service excellence. Proficiency in CRM and call center systems. Knowledge of federal and state (Illinois, Minnesota, and Wisconsin) laws, regulations and compliance requirements specific to the financial industry and Farm Credit. In-depth understanding of the sales process. Strong listening, written and verbal communication skills, with ability to communicate at all levels of the organization. Skill in developing and maintaining interpersonal relationships. Strong problem solving, decision making and organizational skills. Strong computer skills, including MS Office applications. Advanced knowledge of sales and sales management techniques. Working knowledge of the agriculture industry. Working knowledge of Core lines of business. Skill in organizing and planning. Skill in delegating tasks and responsibilities. Valid driver's license. #IND200 How we will take care of you: Our job titles may span more than one career level (associate, senior, principal, etc.). The actual title and base pay offered is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role is eligible for variable compensation and other benefits. Base Pay$82,400-$124,500 USD Compeer Financial is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Must be authorized to work for any employer in the United States. Compeer is unable to sponsor or take over sponsorship of an employment visa at this time. Click here to view federal employment laws applicable for applicants.$82.4k-124.5k yearly 3d agoAssistant Manager
Carrols Restaurant Group, Inc.
Shift leader job in Decatur, IL
Carrols LLC is the largest Burger King Franchise. We own and operate over 800 Burger King Restaurants. We've been in the burger business for over 55 years so we know a little bit about success. We're all about finding talented folks and giving them the tools and the knowledge to make it to the top. SUPERIOR BENEFITS...COMPETITIVE SALARIES...ADVANCEMENT OPPORTUNITY! If you're ready for a job that sizzles with potential, you're ready for Burger King! While managing a million-plus dollar-a-year restaurant, you will develop business disciplines in Accounting, Human Resources, Training, Marketing, Sales Building, and Cost Controls. We realize that in order for our managers to be successful in an ever-changing business environment, we must devote time, effort, and commitment to their on-going development needs. The Carrols Management Development Program is the best in the business. The program is well defined, comprehensive, and always on the cutting-edge of new learning initiatives. Our outstanding benefit package includes, life, medical, dental, and vision insurance, short-term and long-term disability insurance, flexible spending plan, company matched 401(k), quarterly bonus program, paid vacation time, personal days, clothing allowance, tuition assistance and much more. Essential Job Requirements: Ability to work a 50 hour work week which will include nights, weekends and some holidays. High school diploma or equivalent Basic Computer Skills Valid Driver's License and Personal Transportation Out-going Personality Job Responsibilities: Direct, control and coordinate subordinates to deliver quality product to our guests in the most efficient and friendly way possible. Inventory Management Bank Deposits Training Performance appraisals Maintain a safe work environment for all employees and guests Other duties as assigned The restaurant is only the beginning. A commitment to do the best job possible, regardless of the task, is evident throughout our organization. We offer real career opportunities. If you are motivated and want to test your potential, Carrols is the perfect place for you. If this sounds like you, and would like to be part of a great team and work with people who care, please submit your resume today. Carrols LLC is an Equal Opportunity Employer$29k-39k yearly est. 3d agoResidential Shift Leader
Chestnut Health Systems
Shift leader job in Bloomington, IL
Use your behavioral health background and your leadership and organizational skills to make a difference in the lives of our residential clients during 3rd shift. This is a full-time role in Bloomington, IL. Chestnut offers excellent benefits, a career path, and opportunities for tuition reimbursement!” Responsibilities Admit clients for residential treatment. Work with individual clients, providing behavioral and emotional management skills. Reinforce unit rules and behavioral contracts. Conduct recreation and education groups. Implement treatment program schedule. Maintain therapeutic treatment environment and facility safety and cleanliness. Help clinical staff to monitor medication disbursement. Monitor and collect urine screens and BACs. Train staff members. Ensure adequate staffing in the event of unplanned employee absences. Promote the recovery model of treatment including trauma-informed care, hope, respect, empowerment, health/wellness, and spirituality/connectedness. Qualifications Must be at least 20 years old. High school diploma or equivalent with two years' experience in substance use treatment or recovery OR a Bachelor's degree in a related field. Ability to effectively direct unit activities. Good oral and written communication skills. Basic computer skills including Microsoft Office and an electronic medical record. Valid driver's license, private auto insurance, and ability to be insured. Are you intrigued by this job but don't meet every single requirement? Research shows that women and people of color are less likely to apply for jobs when that's the case. Chestnut is committed to building a diverse, inclusive, and authentic workplace. If you're excited about any of our posted positions but your experience doesn't line up perfectly, please apply anyway ! You might be just the right candidate for another role. We'd love to explore the possibilities with you! EOE - Minorities/Females/Veterans/Disabled. Chestnut welcomes applications from qualified individuals with recovery experience. The anticipated starting pay for new hires for this position is between $19.00 - $20.00 an hour. There are several factors taken into consideration in determining base pay, including but not limited to: job-related qualifications, skills, education, experience, local market conditions, and internal equity. check out our benefits here!$19-20 hourly Auto-Apply 17d agoShift Leader
Flynn Pizza Hut
Shift leader job in Decatur, IL
Flynn Hut joined the Pizza Hut system in 2021. In 2023, we expanded internationally acquiring Pizza Hut's master franchisee in Australia with 260+ units. Today we are the largest Pizza Hut franchisee in the world with 1200+ locations and are operating in 2 Countries. We continue to grow by building new stores and acquiring other franchise operators. We are one of seven premier brands of Flynn Group, which was founded in 1999 by Greg Flynn. It has grown since then to the largest franchise operator in the world. Flynn owns and operates a diversified portfolio of restaurants in iconic, world-class brands across diverse segments, including Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's and Planet Fitness. Our primary mission is to be the premier operator within each of these brands. We will achieve this by focusing on our core values; Care Genuinely for People, Play like a Champion and Win as One. **Pizza Hut Shift Leader - Do you want to shift your career into a higher gear? Your Opportunity, Your Future, Your Career, Great Pay and Benefits!** Working at Pizza Hut is about being part of something bigger, having fun, making new friends, while earning extra cash with a flexible schedule. If you are ready to take the next step in your career, our Shift Leader position is the right one for you. The Shift Leader training program will develop your management skills and offer future career success. All you need is the willingness to be great. Sound good? We have Flexible schedules, Same Day Pay, Healthcare benefits, 401k, Paid Sick Leave, PTO after six months (capped at 40 per year) Senior Shift Leader Compensation Range: $16 - $19.50 per hour Additional Information: Keep in mind, this is just basic information. You will find out more after you apply! So, if you want a flexible job with an innovative company, then Pizza Hut is the place for you! Flynn Group is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations/adjustments for individuals with disabilities. If you require any accommodation or adjustments throughout the application process, please let us know. We look forward to reviewing your application and potentially welcoming you to our premier team!$16-19.5 hourly 60d+ agoRestaurant Shift Leader
Potbelly Sandwich Shop
Shift leader job in Champaign, IL
Up to $20.00 per hour GENERAL DESCRIPTION Leads and behaves according to Potbelly Values. Leads a shift by managing and developing associates to execute outstanding product quality and customer service, build sales and control costs for each shift. Follow standard Potbelly operating policies and procedures with essential areas of focus including but not limited to: FOCUS People * Lead Associates on shifts, including assigning tasks (cleaning, line duties, opening/closing duties), providing feedback and training. * Know and support appropriate personnel policies, labor laws and safety procedures. * Ensure all security procedures are executed (safe procedures, open/close procedures etc.) * Transitions into opening/closing duties. Customers * Make customers really happy. * Resolve customer complaints/issues. * Empowers Associates to make sure all customers leave happy. * Execute and support all food safety requirements and practices. Sales * Lead Associates to open, transition, and close shifts without supervision. * Manage and organize the line and delegate duties to Associates. * Know and uphold standards for product quality. * Work the line as needed. * Ensure back-of-the-house procedural standards are met. * Promote sales on the shift through executing the marketing plan within the four walls. Profits * Control food costs, labor, waste, and cash on the shift. * Count drawers and follow proper daily cash handling procedures. ESSENTIAL PHYSICAL FUNCTIONS * Must have the ability/stamina to work a minimum of 40 hours a week. * Ability to stand/walk for 8-9 hours per day and sit for 1-2 hours per day. * Must be able to exert well-paced and frequent mobility for periods of up to five hours. * Must be able to lift up to 10 pounds frequently and up to 50 pounds occasionally. * Will frequently reach, feel, bend, stoop, carry, finely manipulate and key in data. * Must be able to work in both warm and cool environments, indoors (95%) and outdoors (5%). * Must be able to tolerate higher levels of noise from music, customer and employee traffic. * Must be able to tolerate potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish. * Ability to oversee a fast-paced, high-volume, customer-focused restaurant through coordination of schedules, problem-solving, maintaining cleanliness, training employees and providing great customer service. EXPERIENCE, EDUCATION AND BEHAVIORS * Must represent Potbelly Advantage and Our Values. * Minimum of 1 year supervisory experience in a restaurant or retail environment. * Minimum educational requirement: High School degree. * Must be able to work a minimum of 2 opens and/or closes per week. * As a requirement of the position, all Shift Leaders and Managers must be trained and pass a Food Safety Certification course. In Illinois certification is required through the Illinois Department of Public Health, while in all other states certification is required through the National Restaurant Association (ServSafe), National Registry of Food Safety Professionals or the National Environmental Health Association (Prometric). Should the Shift Leader or Manager fail to pass the certification requirements after two attempts, he or she will be not be qualified to continue to perform in a Shift Leader or Management capacity * Ability to comprehend and communicate in English via verbal and written communication, such that employee can perform his or her job responsibilities * Exceptional customer service skills. * Strong communication skills, both written and verbal. * Strong organizational skills and the ability to multi-task. * Strong interpersonal skills. * Ability to train and coach others. * Must be able to demonstrate strong leadership skills at all times. * Must be a strong team-player. * Ability to manage a fast-paced, high-volume shifts while providing excellent customer service.$20 hourly 35d agoShift Leader
McAlister's Deli
Shift leader job in Champaign, IL
Position Overview: The Hourly Manager contributes to the success of the company through assisting in the daily operations of the restaurant. The Team Leader's responsibility is to assist in directing the operation of the restaurant in the absence of the General Manager and/or Assistant Manager while maintaining the highest standards of food quality, service, cleanliness, safety, and sanitation. The Team Leader is also responsible for handling issues with team members, food suppliers, and guests directly then escalates them to the General Manager/Assistant Manager when necessary. Key Areas of Responsibility: * The ability to provide supervision during assigned shifts. * Provides team members, and guests with a positive experience and atmosphere. * Manages both FOH and BOH shift responsibilities to help manage daily labor controls and costs as assigned by management. * Monitors speed of service to ensure a positive guest experience. * Assists with guest comments and complaints. * Supervises daily shifts to ensure company standards, product quality, and cleanliness are maintained. * Assists in the ongoing training of team members, including new hires as well as existing staff to make certain company procedures and processes are followed. * Helps encourage adherence to uniform policy and standards. * Ensures proper cash handling procedures are followed. * Opens and closes the restaurant in the absence of upper management. All other duties as assigned by management. Job Type: Hourly Pay: $16.00 - $18.00 per hour Benefits: * Employee discount * Flexible schedule * Paid time off Education: High School Diploma or equivalent This is for a position at a franchised McAlister's Deli location Chat to$16-18 hourly 21d agoPet Supplies Plus Shift Leader - Store 4147: 1720 Bradford Ln.
USR Team Franchise of Pet Supplies Plus
Shift leader job in Normal, IL
Management NOW HIRING! Get Paid Daily! Do you love pets? Then come work for a pet supply company that's passionate about your four-legged friends! USR Holdings is a franchisee of Pet Supplies Plus. We are looking LEADERS that have a love for animals, are excited about becoming an expert in pet nutrition, pet care and supplies, and can build genuine and loyal relationships with neighbors and the community. If you have experience leading, coaching and building a winning team, we want to hear from you! The ideal candidate will possess: Pet Retail/Pet Industry experience 2 years experience in a retail establishment in management role Proven Leadership and training skills Proven ability to follow through on goals and objectives Strong verbal communications and sales ability Passion for pets and people Pet Supplies Plus Offers: Competitive compensation programs Health Insurance benefits Dental insurance benefits 401 (k) program Vacation Time$25k-33k yearly est. 60d+ agoShift Leader - Bilingual
Cunningham Children's Home
Shift leader job in Urbana, IL
Cunningham Children's Home in Urbana, IL offers a unique opportunity to positively impact the lives of recently migrated youth. The Caminos program ensures a safe and secure placement for these children as they seek family reunification and pursue their education and immigration cases. The Shift Leader will support the Milieu Coordinator in overseeing the daily operations of the unit while providing direct care to clients. This role involves ensuring that day-to-day supervision of youth is in line with agency standards, implementing youth programming, and supporting the treatment needs of each youth. As an integral member of an interdisciplinary team, the Shift Leader will work under the guidance of the Milieu Coordinator to ensure the unique needs of each youth are met through effective supervision and programming. Qualifications: BS in Human Services + 2 years of experience in a related field, or BS in another field + 3 years of experience in a related field, or High School Diploma + 5 years of experience in a related field and at least 6 months of supervisory experience. Valid Illinois driver's license with a clean driving record. At least 21 years of age. Bilingual preferred. Benefits: 401(k) 401(k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Life insurance Paid time off Referral program Relocation assistance Vision insurance Additionally, Cunningham Children's Home is a qualified employer under the Public Student Loan Forgiveness (PSLF) program. #CCHJOBS$24k-29k yearly est. 48d agoRestaurant Shift Supervisor
Perkins Restaurants
Shift leader job in Urbana, IL
Benefits: * Competitive salary * Employee discounts * Free uniforms * Opportunity for advancement * Paid time off * Training & development BE A PART OF OUR SUCCESS! * Educational Assistance with DeVry University with complimentary laptop * Immediate Family Members are also eligible * Competitive Pay with Service Award Incentive * Get paid daily through Daily Pay! * Comprehensive Health Benefits including Medical, Dental, Vision, and more!* * 401(k) retirement savings with company match * Flexible Schedule * All you can eat pancakes + meal discounts! * Employee Discount Program * Development Pathway: Step by step process to grow your career * 3 College Credits hours for completing manager training Founded in 1958, Perkins operates 324 restaurants in 32 states and four Canadian provinces. The Perkins system includes 85 company-owned and operated restaurants and 234 franchised units. Throughout its history, Perkins Restaurant & Bakery has remained true to its mission of providing guests with personalized service and delicious, homestyle food at a great value. Perkins has experienced years of success through ensuring 100% guest satisfaction on every visit. If you want to work and grow with a company who has a proven track record of success, has an unmatched commitment to their employees and employees the best in the industry, you are in the right place! Position Description As a Service Leader, you will be responsible for achieving guest satisfaction through implementation of company policies, procedures, programs, and performance standards. In addition, you will monitor compliance with company standards and execution of all company policies to guarantee maximum guest satisfaction and a quality work environment. Responsibilities: * Ensures that all guests are properly greeted, seated, and served. * Accountable for proper resolution of all guest complaints. * Accountable for proper handling of cash, credit card information, gift cards and all things related to the payment of guest checks. * Ensures proper control of the facility and equipment through preventive maintenance, repairs, security measures, and adherence to safety and sanitation requirements. * Monitors and oversees food temperatures during hot and cold handling to reduce the incidence of risk factors known to cause food borne illness. * Trains employees during shift to guarantee proper and productive performance. * Takes responsibility and verifies that all menu items are prepared and served according to standards. * Anticipates, identifies and corrects system breakdowns to achieve maximum guest satisfaction. * Communicates with Manager on Duty and coworkers regarding product/service deficiencies, equipment, safety problems, etc. * Responsible for change fund, cash register, and guest check control. Performance will have a direct affect on the unit's sales and profits through consistent guest satisfaction and cost controls. Qualifications: * Basic skills such as sanitation, safety, and customer service taught through in-house training * Trustworthy; can be relied upon to deal with payment of guest checks and operate cash register * Must be able to communicate clearly * Must be able to coordinate multiple tasks simultaneously Physical Requirements / Environment / Work Conditions: * Must have high level of mobility/flexibility * Must be able to work irregular hours under heavy stress/pressure during peak times * Must possess a high level of coordination * Must lift and carry serving trays weight up to 20 pounds for distances up to 30 feet * Must be able to fit through an opening 30" wide * Requires frequent reaching, bending, pushing and pulling * Exposure to heat, steam, smoke, cold and odors * Requires continual standing and walking Disclaimer This job description is not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended, however, to be an accurate reflection of those principal job elements essential for making decisions related to job performance, employee development and compensation. As such, the employee may perform other duties and responsibilities as required. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Founded in 1958, Perkins operates 277 restaurants in 32 states and two Canadian provinces. The Perkins system includes 81 company-owned and operated restaurants and 196 franchised units. With its diverse, moderately priced menu featuring breakfast, lunch, dinner, and bakery offerings, and its attractive and recently remodeled restaurants designed to facilitate efficiency and guest satisfaction, Perkins American Food Co. is a dining favorite with a solid and respected reputation in the marketplace. The longevity and success of Perkins American Food Co. is largely attributed to the concept's ability to adapt to shifts in consumer dining trends and evolving taste preferences while delivering that homestyle goodness that guests crave. At Perkins, we're always updating our menu with fresh, flavorful and innovative items that take their place right alongside Perkins' iconic guest favorites, some of which have been on our menu for more than 30 years. We also take great pride in differentiating ourselves with the service and experience we provide. This has and continues to be a hallmark of our brand. BE A PART OF OUR SUCCESS Perkins has experienced years of success through ensuring 100% guest satisfaction on every visit. If you want to work and grow with a company who has a proven track record of success, has an unmatched commitment to their employees and employees the best in the industry, you are in the right place!$32k-39k yearly est. 4d agoShift Supervisor - Decatur, IL
Msccn
Shift leader job in Decatur, IL
ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers . If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post. This is a full-time, exempt-level position Position Summary: The Shift Supervisor plays a key leadership role, oversees the daily activities of safety, quality, and production, and leads employees in all production procedures during the shift. As a mentor to front-line operators, you will nurture and develop talent as you work with both contractors and ADM colleagues to ensure everyone has the training and resources necessary to perform their tasks safely and effectively. This is not just a job-it's your chance to lead, innovate, and fine-tune for success in our dynamic production ecosystem. The Decatur Corn Plant is a corn processing facility produces such products as corn syrup and ethanol. The Decatur Corn Plant is a union facility with an hourly workforce of 225 and a salaried staff of 130 employees site-wide. The Decatur Complex, located in Decatur, Illinois, consists of 6 processing plants, onsite cogeneration, and water treatment facilities, and employs ~1500 Plant Operations Colleagues and an additional ~1000 Contractors. Job Responsibilities Coordinates daily operations performed by hourly production colleagues to ensure work is performed safely and efficiently while meeting expected environmental quality, housekeeping, and production quantity goals established by the company Provide employees with resources, in good working order, to perform tasks safely and efficiently Provide training to ensure employees understand operational procedures, SOP's, safe work practices, personal protective equipment (PPE) requirements, and policies Create and assign tasks to effectively utilize team members' experience and capabilities Ensures the safety of all colleagues through training and compliance with occupational safety, health and environmental regulations, and leading by example Recognizes environmental, safety, and GMP hazards and identifies, discusses, and contains them to keep from affecting colleague safety, product quality, and environmental purity, making recommendations for improvements. Conducts GMP, safety, health and environmental inspections Listens to and responds to colleague suggestions and concerns about safety, health, environment, product quality and housekeeping, and communications on concerns and improvement initiatives to all colleagues Addresses employee concerns and maintains good communications and morale on shift and within department, and keeps plant management informed of all matters affecting the morale and safety of colleagues Evaluates colleague performance, providing regular feedback and discusses disciplinary action with superintendents and human resources Attends and participates in operation area meetings, safety meeting and supervisor's meeting. May perform production duties temporarily in the event of an emergency or employee absence May perform reasonably similar or related duties as required Job Requirements Previous plant processing and leadership experience (in a union environment is a plus) High School Diploma/GED required 4+ years of relevant work experience Experience in a lead/supervisor role in continuous manufacturing operations is a plus Demonstrated commitment to safety, quality and continuous improvement Ability to lead and train colleagues and build teams Demonstrated communication, organizational, trouble-shooting and record keeping skills Passion for learning; willingness to learn and assume new responsibilities Ability to work a rotating shift including nights, weekends, and holidays ADM requires the successful completion of a background check. Base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Hourly and salaried non-exempt employees will also be paid overtime pay when working qualifying overtime hours. If hired, employees will be in an “at-will position” and the Company reserves the right to modify base pay (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. The pay range for this position is expected to be between: $58,100.00 - $108,000.00$29k-37k yearly est. 17d agoShift Supervisor (02803) - 1135 W. Wood
Domino's Franchise
Shift leader job in Decatur, IL
Manager in Training positions are an important part of the success of a Domino's store. Duties Include: Running shifts Interacting with employees and customers Money management Store operations on their shifts. Answering Phones Taking Orders Cleaning Lifting up to 25 pounds Providing great customer service Managing employees Job Requirements: Must be friendly, diligent and responsible Math and problem-solving skills A great attitude and an easy smile are required. Additional Information $15-$17 an hour$15-17 hourly 60d+ agoBoating and Concession Shift Supervisor
Urbana Park District
Shift leader job in Urbana, IL
Lake House/Boating & Concessions Additional Information: Show/Hide BOATING & CONCESSION SHIFT SUPERVISOR Number of Positions: 2 Salary: $17.00 - $17.75/hr Dates: May 2 - May 24: Open Weekends Only, work 8-16hrs/wk*open Memorial Day May 28 - Aug 9: Open Thursday-Sunday, work 16-32hrs/wk *open Independence Day Aug 15 - Sep 6: Open Weekends Only, work 8-16hrs/wk *open Labor Day * Training times in late April, TBD GENERAL DESCRIPTION/ESSENTIAL FUNCTIONS: Under the supervision of the Community Program Manager, Shift Supervisors will assist in the supervision of staff, inventory of food and supplies, and completion of daily deposits using our Point of Sale software program. Shift Supervisors will also oversee the daily operation of boat rentals, concession sales, and supervise Lake House facility rentals. Attachment(s): * 2026 Lake House Boating and Concessions Shift Supervisor Job Description.docx$17-17.8 hourly 38d agoShift Manager
Pizza Ranch
Shift leader job in Springfield, IL
Who We Are At Pizza Ranch , we're more than just a restaurant - we're a community-driven brand that began in Hull, Iowa in 1981. From humble beginnings, we've grown to over 200 locations across over 15 states, proudly serving legendary pizza, crispy chicken, fresh salad, and dessert buffets. Whether it's dine-in, delivery, or takeout, our guests come to us for more than a meal - they come for a welcoming experience. What sets us apart? Our purpose. We are fueled by a mission to: “Establish every Pizza Ranch as a business ministry opportunity where our guests receive a legendary experience through quality food and service; and where we take a positive leadership position in the communities we serve, equipping our employees with tools to lead happy and productive lives.” We're committed to making a meaningful difference in every shift, every guest interaction, and every town we serve. From team members to devoted diners, we believe everyone should leave feeling a little better than when they arrived - and we work hard to make that happen. If you're someone who thrives in a positive, people-focused environment, loves serving others, and wants to be part of something bigger, we'd love to meet you. The Role: Shift Manager As a Shift Manager at Pizza Ranch, you're not just keeping the restaurant running - you're helping lead the charge in delivering legendary service. You'll support the management team in overseeing daily operations, lead your team with positivity and purpose, and create an environment where both guests and team members feel valued. This is a great opportunity for someone with restaurant experience who's ready to take the next step in leadership. You'll get hands-on experience in both front- and back-of-house operations, while playing a key role in staff training, team development, and guest satisfaction. What You'll Do Lead by example and execute high standards in food quality, cleanliness, and service Ensure every guest has a legendary experience, every time Help guide and support your team through a successful shift - start to finish Confidently run a shift solo, including the ability to open and/or close the restaurant as needed Reinforce daily procedures and drive operational consistency Assist with training, mentoring, and developing new and existing team members What We're Looking For A passion for people - you love to lead, develop, and support a team Strong communication and organizational skills Ability to multitask and stay calm under pressure A flexible, can-do attitude with evening/weekend availability Previous restaurant experience strongly preferred High school diploma or equivalent required Able to work 30+ hours/week Must have and maintain a valid driver's license Why You'll Love It Here Positive, family-oriented culture Opportunity to grow your leadership skills Meaningful community involvement A place where your work truly makes an impact If you're ready to lead with heart and help create legendary moments every day, we'd love to have you on our team. Apply today and be part of something great. View all jobs at this company$28k-33k yearly est. 2d agoShift Supervisor
Krispy Kreme
Shift leader job in Bloomington, IL
Since its founding in 1937, Krispy Kreme's focus has remained the same - making fresh doughnuts using our founder's original recipe. The brand's iconic Hot Light lets consumers know when doughnuts are being made in the shop so they can stop in and enjoy them hot, right off the line. We are seeking Shift Supervisors who want to master their craft! We believe that awesomeness is not an act but a habit. In this role you are responsible for ensuring that all operations run smoothly & efficiently to create a WOW experience for our A-Glazing customers. You will oversee an assigned shift and work in partnership with the shop leadership team for overall shop support where needed. You will work to improve yourself through experience and learning that will provide additional growth opportunities here at Krispy Kreme. A TASTE OF WHAT YOU WILL BE DOING: * Lead the day-to-day operational excellence of the shop. * Manage the flow of service to ensure the highest levels of safety, cleanliness, quality, and speed. * Help build and lead high performance team of hourly Team Members. * Assist AM/GM with scheduling, onboarding, training, and shop tours. * Provide exceptional customer service to guests by nurturing a culture where all people know that their wonderfully original identities are welcomed & loved. YOUR RECIPE FOR SUCCESS: * Two years of relevant experience * 1 year of experience supervising a team * Strong problem-solving skills. * Effective communication skills, both written and verbal * Has a steadfast commitment to nurture an equitable, unbiased culture where our peeps are empowered to showcase their originality. * Must be 18 years of age or older. * Travel Requirements: 0-10% * Must be authorized to work in the US without sponsorship. PHYSICAL DEMANDS AND WORKING CONDITIONS: * The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. * Exposure to internal and external environmental conditions * Shop - fluctuating temperatures and noise levels * Exposure to known allergens including but not limited to nuts. * Noise of a production and/or processing area * Non-air-conditioned production * The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official for the position. The official job description will be provided during the application/interview process. BENEFITS: * Weekly Pay * Career opportunities - we are growing! * Comprehensive benefits (medical, vision, and dental insurance) * Employee discount program * 401K plan * PTO * Company events * Education Reimbursement * Adoption Assistance * Life Insurance * FSA/HSA Plans * Pet Insurance Learn more at ****************** WHY KRISPY KREME? At Krispy Kreme, we focus on: Loving People: * Our global culture is best captured by our Leadership Mix, a dozen behaviors that define how we work with one another across the world and give back to our communities. Check out our leadership mix here. * Belonging happens once each Krispy Kremer knows their bold authentic self is welcomed, dignified, and loved, where their wonderfully original identities flourish and thrive. Loving Communities: * At Krispy Kreme, sharing joy is at the center of everything we do, and we strive to inspire this in our communities. Our brand purpose truly shines through our Acts of Joy and community fundraising initiatives. * In the U.S., we have been donating unsold doughnuts to local food banks, with a goal of bringing a smile to our consumers as they enjoy a small, sweet treat. We partner with Feeding America and Convoy of Hope, who in turn partner with organizations nationwide to distribute donations to people in need through diverse types of programs and services. * In 2022, we helped community groups raise $40 million globally. Last year in the U.S., we supported more than 83,000 fundraising events, raising nearly $37 million. Loving Planet: * We have been conducting a multi-year global GHG emissions assessment to establish an emissions baseline, using this foundation to soon set goals for greenhouse gas emission reductions. * We are working on reducing food waste through donation efforts, animal feed, and composting programs. Krispy Kreme is an Equal Opportunity Employer: At Krispy Kreme, we believe that your originality sweetens our recipe. We value the diverse ingredients of the ethnicity, national origin, race, age, sex, gender, intersex, or veteran status of every individual. We strive for an inclusive culture that allows each of our peeps to bring their bold authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability. About Krispy Kreme Headquartered in Charlotte, N.C., Krispy Kreme is one of the most beloved and well-known sweet treat brands in the world. Our iconic Original Glazed doughnut is universally recognized for its hot-off-the-line, melt-in-your-mouth experience. Krispy Kreme operates in more than 35 countries through its unique network of fresh doughnut shops, partnerships with leading retailers, and a rapidly growing Ecommerce and delivery business with more than 14,000 fresh points of access. Our purpose of touching and enhancing lives through the joy that is Krispy Kreme guides how we operate every day and is reflected in the love we have for our people, our communities and the planet. Connect with Krispy Kreme Doughnuts at ******************** or on one of its many social media channels, including **************************** and **************************** Shift Supervisors wage is $18.00 per hour.$24k-29k yearly est. 60d+ agoFull-time Shift Supervisor (Normal, IL)
Westlake Hardware
Shift leader job in Normal, IL
About Ace Retail Group Ace Retail Group (ARG), is a division of Ace Hardware Corporation that owns and operates several Ace brands, including Westlake Ace, Great Lakes Ace, Buikema's Ace, Outer Banks Ace, Dennis Company, and Breed & Company. ARG is one of the largest hardware retailers in the United States and has two headquarters located in Lenexa, KS and Farmington Hills, MI. ARG's origins date back over a century and operates over 250 neighborhood stores located throughout the United States. Great people make ARG stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of: Winning, Excellence, Love, Integrity, Gratitude, Humility and Teamwork. General Summary The Floor Supervisor will assist with managing overall store operations and assume primary responsibility for store operations in the absence of the General Manager and/or Assistant Managers. The Floor Supervisor will also assist in managing and directing staff to achieve company goals and objectives. Essential Duties & Responsibilities: Customer Service Project a positive representation of Ace Retail Group. Proactively assist customers in solving problems. Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store. Project a friendly, outgoing demeanor; work well with customers as well as associates. Ensure all calls and pages are answered promptly, courteously and effectively. Handle customer complaints. Work to resolve problems with the customer and have Ace Retail Group's best interest taken into consideration. Possess excellent product knowledge and knowledge of store layout and location of products. Store Operations Ensure a positive, professional and safe work environment for all associates. Supervise the general operations of the entire store. Responsible for opening and closing the store. Assist with the implementation of Store Support Center programs. Help ensure successful Loss Prevention, Safety and Internal Audits. Work with General Manager, Assistant Manager-Operations and Assistant Manager-Merchandising on all aspects of running the store. Communicate any operational or managerial issues to the General Manager in a timely manner. Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise areas. Help ensure that weekly price changes and label updates are completed timely and accurately. Assist with all cashiering functions including training, maintenance, audits, and reports. Perform all other duties as assigned. Inventory & Merchandising Help ensure forklift operations and receiving is completed in a safe and efficient way. Assist to ensure receiving; checking in and stocking of merchandise for the store is being done completely. Assist with maintenance of back stock levels. Assist to ensure that cycle counts and negative on hand reports are completed timely and accurately. Assist with merchandise resets throughout the store. Assist to ensure all signage is current in the store. Present a clean and orderly sales floor, including end caps and promotional and incremental merchandising. Leadership Manage all aspects of store operations in the absence of the General Manager, Assistant Manager-Operations or Assistant Manager-Merchandising. Lead by example; be approachable by all associates and customers. Assist in training of all associates. Participate in store meetings. Communicate any merchandising, cost control or sales idea to the General Manager for follow up. Work with the General Manager, Assistant Manager-Operations, and Assistant Manager-Merchandising to prepare for advancement. Other Essential Requirements Ability to exhibit and incorporate our Core Values into daily decisions and interactions with others: WINNING - In business, money is the score. To win, we must perform, compete, and have fun. EXCELLENCE - Striving to be our best through continuous improvement and inspiration. LOVE - Love the people, love the work and love the results. INTEGRITY - Honesty, reliability, high character and ethical behavior. GRATITUDE - Appreciating being in the business of serving others. HUMILITY - A modest and respectful approach to leadership and work. TEAMWORK - Collaboration over control or credit; together we are Ace. Previous retail management experience preferred. Hardware experience preferred. Standing, walking, lifting (up to 25lbs) and climbing. Compensation Details $17/HR For a full list of benefits and open positions, please visit us at: ************************************************************ Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts: Create Job Alert Equal Opportunity Employer Ace Retail Group is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military discharge, or any other action covered by federal or state laws.$17 hourly Auto-Apply 32d agoResidential Shift Leader
Chestnut Health Systems
Shift leader job in Bloomington, IL
Use your behavioral health background and your leadership and organizational skills to make a difference in the lives of our residential clients during 3rd shift. This is a full-time role in Bloomington, IL. Chestnut offers excellent benefits, a career path, and opportunities for tuition reimbursement!" Responsibilities Admit clients for residential treatment. Work with individual clients, providing behavioral and emotional management skills. Reinforce unit rules and behavioral contracts. Conduct recreation and education groups. Implement treatment program schedule. Maintain therapeutic treatment environment and facility safety and cleanliness. Help clinical staff to monitor medication disbursement. Monitor and collect urine screens and BACs. Train staff members. Ensure adequate staffing in the event of unplanned employee absences. Promote the recovery model of treatment including trauma-informed care, hope, respect, empowerment, health/wellness, and spirituality/connectedness. Qualifications Must be at least 20 years old. High school diploma or equivalent with two years' experience in substance use treatment or recovery OR a Bachelor's degree in a related field. Ability to effectively direct unit activities. Good oral and written communication skills. Basic computer skills including Microsoft Office and an electronic medical record. Valid driver's license, private auto insurance, and ability to be insured. Are you intrigued by this job but don't meet every single requirement? Research shows that women and people of color are less likely to apply for jobs when that's the case. Chestnut is committed to building a diverse, inclusive, and authentic workplace. If you're excited about any of our posted positions but your experience doesn't line up perfectly, please apply anyway! You might be just the right candidate for another role. We'd love to explore the possibilities with you! EOE - Minorities/Females/Veterans/Disabled. Chestnut welcomes applications from qualified individuals with recovery experience. The anticipated starting pay for new hires for this position is between $19.00 - $20.00 an hour. There are several factors taken into consideration in determining base pay, including but not limited to: job-related qualifications, skills, education, experience, local market conditions, and internal equity. check out our benefits here!$19-20 hourly Auto-Apply 8d agoShift Leader
Flynn Pizza Hut
Shift leader job in Champaign, IL
Flynn Hut joined the Pizza Hut system in 2021. In 2023, we expanded internationally acquiring Pizza Hut's master franchisee in Australia with 260+ units. Today we are the largest Pizza Hut franchisee in the world with 1200+ locations and are operating in 2 Countries. We continue to grow by building new stores and acquiring other franchise operators. We are one of seven premier brands of Flynn Group, which was founded in 1999 by Greg Flynn. It has grown since then to the largest franchise operator in the world. Flynn owns and operates a diversified portfolio of restaurants in iconic, world-class brands across diverse segments, including Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's and Planet Fitness. Our primary mission is to be the premier operator within each of these brands. We will achieve this by focusing on our core values; Care Genuinely for People, Play like a Champion and Win as One. **Pizza Hut Shift Leader - Do you want to shift your career into a higher gear? Your Opportunity, Your Future, Your Career, Great Pay and Benefits!** Working at Pizza Hut is about being part of something bigger, having fun, making new friends, while earning extra cash with a flexible schedule. If you are ready to take the next step in your career, our Shift Leader position is the right one for you. The Shift Leader training program will develop your management skills and offer future career success. All you need is the willingness to be great. Sound good? We have Flexible schedules, Same Day Pay, Healthcare benefits, 401k, Paid Sick Leave, PTO after six months (capped at 40 per year) Senior Shift Leader Compensation Range: $16 - $19.50 per hour Additional Information: Keep in mind, this is just basic information. You will find out more after you apply! So, if you want a flexible job with an innovative company, then Pizza Hut is the place for you! Flynn Group is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations/adjustments for individuals with disabilities. If you require any accommodation or adjustments throughout the application process, please let us know. We look forward to reviewing your application and potentially welcoming you to our premier team!$16-19.5 hourly 60d+ agoRestaurant Shift Leader
Potbelly Sandwich Shop
Shift leader job in Springfield, IL
Potbelly Store 621 (local Franchisee, I'm A Wreck, LLC), where Good Vibes and Great Careers are a way of life! Come Build the Potbelly Nation with us. Potbelly got its start in 1977 as a small antique store that turned into a lines-out-the-door neighborhood sandwich shop. Before you knew it, we were serving up delicious food in a fun environment at more than 400 shops across the United States. We continue to wake up every day with one goal: Make people happy through good vibes and delicious craveable food. Put those awesome ingredients together, and there's no telling what we'll cook up next! Up to $20.00 per hour GENERAL DESCRIPTION Leads and behaves according to Potbelly Values. Leads a shift by managing and developing associates to execute outstanding product quality and customer service, build sales and control costs for each shift. Follow standard Potbelly operating policies and procedures with essential areas of focus including but not limited to: FOCUS People * Lead Associates on shifts, including assigning tasks (cleaning, line duties, opening/closing duties), providing feedback and training. * Know and support appropriate personnel policies, labor laws and safety procedures. * Ensure all security procedures are executed (safe procedures, open/close procedures etc.) * Transitions into opening/closing duties. Customers * Make customers really happy. * Resolve customer complaints/issues. * Empowers Associates to make sure all customers leave happy. * Execute and support all food safety requirements and practices. Sales * Lead Associates to open, transition, and close shifts without supervision. * Manage and organize the line and delegate duties to Associates. * Know and uphold standards for product quality. * Work the line as needed. * Ensure back-of-the-house procedural standards are met. * Promote sales on the shift through executing the marketing plan within the four walls. Profits * Control food costs, labor, waste, and cash on the shift. * Count drawers and follow proper daily cash handling procedures. ESSENTIAL PHYSICAL FUNCTIONS * Must have the ability/stamina to work a minimum of 40 hours a week. * Ability to stand/walk for 8-9 hours per day and sit for 1-2 hours per day. * Must be able to exert well-paced and frequent mobility for periods of up to five hours. * Must be able to lift up to 10 pounds frequently and up to 50 pounds occasionally. * Will frequently reach, feel, bend, stoop, carry, finely manipulate and key in data. * Must be able to work in both warm and cool environments, indoors (95%) and outdoors (5%). * Must be able to tolerate higher levels of noise from music, customer and employee traffic. * Must be able to tolerate potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish. * Ability to oversee a fast-paced, high-volume, customer-focused restaurant through coordination of schedules, problem-solving, maintaining cleanliness, training employees and providing great customer service. EXPERIENCE, EDUCATION AND BEHAVIORS * Must represent Potbelly Advantage and Our Values. * Minimum of 1 year supervisory experience in a restaurant or retail environment. * Minimum educational requirement: High School degree. * Must be able to work a minimum of 2 opens and/or closes per week. * As a requirement of the position, all Shift Leaders and Managers must be trained and pass a Food Safety Certification course. In Illinois certification is required through the Illinois Department of Public Health, while in all other states certification is required through the National Restaurant Association (ServSafe), National Registry of Food Safety Professionals or the National Environmental Health Association (Prometric). Should the Shift Leader or Manager fail to pass the certification requirements after two attempts, he or she will be not be qualified to continue to perform in a Shift Leader or Management capacity * Ability to comprehend and communicate in English via verbal and written communication, such that employee can perform his or her job responsibilities * Exceptional customer service skills. * Strong communication skills, both written and verbal. * Strong organizational skills and the ability to multi-task. * Strong interpersonal skills. * Ability to train and coach others. * Must be able to demonstrate strong leadership skills at all times. * Must be a strong team-player. * Ability to manage a fast-paced, high-volume shifts while providing excellent customer service.$20 hourly 35d agoShift Leader
McAlister's Deli
Shift leader job in Springfield, IL
Position Overview: The Hourly Manager contributes to the success of the company through assisting in the daily operations of the restaurant. The Team Leader's responsibility is to assist in directing the operation of the restaurant in the absence of the General Manager and/or Assistant Manager while maintaining the highest standards of food quality, service, cleanliness, safety, and sanitation. The Team Leader is also responsible for handling issues with team members, food suppliers, and guests directly then escalates them to the General Manager/Assistant Manager when necessary. Key Areas of Responsibility: * The ability to provide supervision during assigned shifts. * Provides team members, and guests with a positive experience and atmosphere. * Manages both FOH and BOH shift responsibilities to help manage daily labor controls and costs as assigned by management. * Monitors speed of service to ensure a positive guest experience. * Assists with guest comments and complaints. * Supervises daily shifts to ensure company standards, product quality, and cleanliness are maintained. * Assists in the ongoing training of team members, including new hires as well as existing staff to make certain company procedures and processes are followed. * Helps encourage adherence to uniform policy and standards. * Ensures proper cash handling procedures are followed. * Opens and closes the restaurant in the absence of upper management. All other duties as assigned by management. Job Type: Hourly Pay: $16.00 - $18.00 per hour Benefits: * Employee discount * Flexible schedule * Paid time off Education: High School Diploma or equivalent This is for a position at a franchised McAlister's Deli location Chat to$16-18 hourly 21d agoFull Time Shift Supervisor ( Chatham, IL)
Westlake Hardware
Shift leader job in Chatham, IL
About Ace Retail Group Ace Retail Group (ARG), is a division of Ace Hardware Corporation that owns and operates several Ace brands, including Westlake Ace, Great Lakes Ace, Buikema's Ace, Outer Banks Ace, Dennis Company, and Breed & Company. ARG is one of the largest hardware retailers in the United States and has two headquarters located in Lenexa, KS and Farmington Hills, MI. ARG's origins date back over a century and operates over 250 neighborhood stores located throughout the United States. Great people make ARG stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of: Winning, Excellence, Love, Integrity, Gratitude, Humility and Teamwork. General Summary The Floor Supervisor will assist with managing overall store operations and assume primary responsibility for store operations in the absence of the General Manager and/or Assistant Managers. The Floor Supervisor will also assist in managing and directing staff to achieve company goals and objectives. Essential Duties & Responsibilities: Customer Service Project a positive representation of Westlake Ace Hardware. Proactively assist customers in solving problems. Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store. Project a friendly, outgoing demeanor; work well with customers as well as associates. Ensure all calls and pages are answered promptly, courteously and effectively. Handle customer complaints. Work to resolve problems with the customer and have Westlake's best interest taken into consideration. Possess excellent product knowledge and knowledge of store layout and location of products. Store Operations Ensure a positive, professional and safe work environment for all associates. Supervise the “general operations” of the entire store. Responsible for opening and closing the store. Assist with the implementation of Store Support Center programs. Help ensure successful Loss Prevention, Safety and Internal Audits. Work with General Manager, Assistant Manager-Operations and Assistant Manager-Merchandising on all aspects of running the store. Communicate any operational or managerial issues to the General Manager in a timely manner. Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise areas. Help ensure that weekly price changes and label updates are completed timely and accurately. Assist with all cashiering functions including training, maintenance, audits, and reports. Perform all other duties as assigned. Inventory & Merchandising Help ensure forklift operations and receiving is completed in a safe and efficient way. Assist to ensure receiving; checking in and stocking of merchandise for the store is being done completely. Assist with maintenance of back stock levels. Assist to ensure that cycle counts and negative on hand reports are completed timely and accurately. Assist with merchandise resets throughout the store. Assist to ensure all signage is current in the store. Present a clean and orderly sales floor, including end caps and promotional and incremental merchandising. Leadership Manage all aspects of store operations in the absence of the General Manager, Assistant Manager-Operations or Assistant Manager-Merchandising. Lead by example; be approachable by all associates and customers. Assist in training of all associates. Participate in store meetings. Communicate any merchandising, cost control or sales idea to the General Manager for follow up. Work with the General Manager, Assistant Manager-Operations, and Assistant Manager-Merchandising to prepare for advancement. Other Essential Requirements Ability to exhibit and incorporate our Core Values into daily decisions and interactions with others: WINNING - In business, money is the score. To win, we must perform, compete, and have fun. At Ace, we win through people- our strength is being helpful. EXCELLENCE - Excellence honors God and inspires people. We aspire to be the best, to continuously improve and to inspire others by giving the team our very best. LOVE - Love the people, love the work and love the results. INTEGRITY - For Ace to win, we need to be able to trust each other. And trust will require us to be honest, reliable, caring, of high character and of unquestioned ethics. GRATITUDE - We recognize that we are blessed to be in the business of serving others. HUMILITY - We strive for greatness with a humble, modest and respectful attitude. TEAMWORK - We will fight the natural tendency for control and credit in favor of collaboration and mutual success, recognizing that…Together, we are Ace. Minimum Skills, Requirements and Qualifications High School or GED equivalent. Previous retail management experience preferred. Hardware experience preferred. Standing, walking, lifting (up to 25lbs) and climbing. Compensation Details Starting pay $17/hr. For a full list of benefits and open positions, please visit us at: ************************************************************ Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts: Create Job Alert Equal Opportunity Employer Ace Retail Group is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military discharge, or any other action covered by federal or state laws.$17 hourly Auto-Apply 11d ago
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How much does a shift leader earn in Decatur, IL?
The average shift leader in Decatur, IL earns between $22,000 and $37,000 annually. This compares to the national average shift leader range of $26,000 to $43,000.
Average shift leader salary in Decatur, IL
$28,000
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