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Shift leader jobs in Durham, NC - 2,658 jobs

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  • Commercial Lines Team Lead - Raleigh or Pittsburgh

    First National Bank of Pennsylvania 3.7company rating

    Shift leader job in Raleigh, NC

    Primary Office Location:501 Fayetteville Street. Raleigh, North Carolina. 27601.Join our team. Make a difference - for us and for your future. Insurance Team Lead Business Unit: INSA Reports to: Varies This position is primarily responsible for leading a team of Account Managers/Client Advocates/Account Executives (CL/EB/PL) including planning, coordinating and controlling activities of the service team to maintain and enhance customer relationships, meet organizational and operational objectives and ensure all processes and service levels are consistently achieved. The incumbent ensures both new and current staff members receive the necessary job training and have the necessary tools to maximize their effectiveness, provides day to day direction and addresses questions as needed. Primary Responsibilities: Services and retains an assigned book of business. Maintains assigned customer accounts and provides all services essential to high quality customer service which include collaboration with Sales and other Service/Support areas. Oversees activities of the Service Department and assures the smooth operation of the department when responding to internal and external requests. Monitors and reviews the consistent and timely delivery of proposals, policies, endorsements, invoices, audits, cancellations and correspondence to clients. Assists in the determination of the appropriate level of service for each client and ensures these levels of service are delivered in a consistent manner. Works with internal partners, operations, staff and producers to improve client satisfactions levels and service levels. Provides assistance to the internal team and is available to answer questions on procedures or coverage when necessary. Continually reviews policy and procedures manuals to ensure they reflect best practices in all areas. Manages the training of the service team to ensure they have the appropriate skills and tools necessary to ensure the highest level of client service including helping to prioritize and provide direction as needed. Conducts performance appraisals, provides on going coaching and development feedback and if needed, coordinates appropriate disciplinary measures. Performs other related duties and projects as assigned. All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program. F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions. Minimum Level of Education Required to Perform the Primary Responsibilities of this Position: High School or GED Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position: 7 Skills Required to Perform the Primary Responsibilities of this Position: Excellent management skills Excellent communication skills, both written and verbal Excellent organizational, analytical and interpersonal skills Excellent customer service skills Ability to use a personal computer and job-related software MS Word - Basic Level MS Excel - Intermediate Level MS PowerPoint - Basic Level BA or BS preferred. Experience in commercial lines property casualty operational or customer related insurance environment and TAM system. Licensures/Certifications Required to Perform the Primary Responsibilities of this Position: Based on role, either Prop & Casualty or Life & Health required. Insurance designation preferred. Physical Requirements or Work Conditions Beyond Traditional Office Work: Frequent driving (car, van, truck) Equal Employment Opportunity (EEO): It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace.
    $48k-93k yearly est. 5d ago
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  • Assistant Manager - Magnolia Pointe

    Dominium Management Services 4.1company rating

    Shift leader job in Durham, NC

    Dominium is helping tackle the affordable housing crisis - and we're looking for motivated candidates to join our team and advance our mission. With offices in Atlanta, Dallas, Phoenix and Minneapolis, Dominium is one of the nation's most respected and innovative affordable housing development and management companies. We create quality, affordable homes and engage with our residents to foster a strong sense of community and connection. Join us in making a difference in people's lives every day at a company where you can challenge yourself to develop both personally and professionally. We are currently seeking an Assistant Manager to join our team at Magnolia Pointe, a 266 unit apartment community in Durham, NC. Position Summary: As an Assistant Manager, you will be responsible for supporting the Community Manager with the daily operations of the property. Responsibilities: Maintain stable occupancy and meet budgeted financial goals Build strong resident relations and provide excellent customer service Assist the Community Manager to train, direct, motivate, and assist site personnel Establish positive relationships within the community Be on-call as scheduled by management Qualifications: 1 - 2 years previous property management experience preferred Section 8, Section 42, and/or Market Rate experience preferred Yardi software experience preferred Ability to work occasional evenings and weekends as needed About Us: Dominium is a purpose-driven leader in affordable housing. We operate in approximately 20 states, supported by a team of over 1,300 dedicated employees. For more than 50 years, we have delivered excellence in the development and management of affordable housing communities across the United States. Dominium's values - EDGE: Entrepreneurial Innovation, Developing People, Growth Mindset and Execution - guide us in fulfilling our Purpose: to provide quality, affordable housing that builds Enduring Value for our residents, employees, communities and financial partners. We believe housing provides dignity, and our work has a positive, lasting impact on the lives of individuals and families - often for generations. Our properties last for decades, leaving a lasting impact in the communities where they are located. We offer a competitive salary, an incentive bonus program, training and development programs, career growth and community volunteer and outreach programs. We also provide a comprehensive benefits package for eligible employees, including Basic Life and AD&D; Employee, Spouse and Child Supplemental Life and AD&D; and Short and Long-Term Disability insurance. We also offer Medical, Dental and Vision coverage, with optional Health Savings Accounts, as well as Medical and Dependent Care Flexible Spending Accounts. We offer Voluntary Benefits (Accident, Critical Illness, Whole Life) and an Employee Assistance Program. Additionally, you have access to a 401(K) plan, Health and Financial Wellness Programs, Paid Time Off including Paid Holidays and Floating Holidays, Paid Parental Leave, Education Reimbursement, Employee Recognition and the Dominium Employee Emergency Fund. Dominium is committed to providing equal employment opportunities to qualified applicants and employees. Dominium prohibits employment discrimination on race, color, creed, religion, national origin, citizenship, sex (including sexual orientation and gender identity), pregnancy, marital status, familial status, status with regard to public assistance, disability, membership or activity in local commission, veteran status, military status, age, genetic information, union membership, use of lawful consumable products, or any other category protected by applicable state or federal law. #LI-KB1 Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $31k-37k yearly est. 3d ago
  • Kitchen Lead

    Joe Van Gogh Inc.

    Shift leader job in Durham, NC

    Joe Van Gogh is seeking a full-time position to lead our awesome Woodcroft kitchen team. This position will be overseeing day to day kitchen operations, including ordering and inventory control, assisting in staff management, and implementation of kitchen systems. Ideal candidates will have at least 2 years' professional kitchen experience, supervisory experience preferred, and will have the opportunity to assist with menu and recipe development. This position will be full time 35-40 hours/week and is eligible for vacation and benefits after a 90-day probationary period. Reports To: Bakery Manager Status: Full Time Hourly + Tips Responsibilities Include: In depth knowledge of all kitchen products and procedures Trains new and current kitchen staff to ensure proper techniques and best practices for consistent product. Proper handling and storage of products and ingredients according to health code Receive, stock, and/or delivery of goods Maintaining cleanliness of workstations and equipment Ordering and inventory control Assist in personnel documentation including reviews, write-ups, staff meetings. Conducting routine maintenance of all kitchen equipment Point of contact for kitchen staff Areas of Expertise: State and local health sanitation codes Maintenance and care of culinary facilities, equipment, supplies, and materials. Weighing and measuring ingredients Precisely following recipes Understanding high traffic and high-volume service Understanding labor and food costs Additional Requirements: A positive attitude with excellent communication skills Flexible availability, including early mornings and weekends Ability to stand for extended periods and move heavy objects, up to 50 lbs. Ability to prioritize and manage time Attention to detail Ability to multitask Criminal background check as required by JVG institutional partners Valid NC driver's license Joe Van Gogh is a Living Wage employer, compensation $17/hour + vacation and benefits *Please note this position prohibits the wearing of perfumes, colognes, or fragrances that may interfere with the tasting experience.
    $17 hourly Auto-Apply 60d+ ago
  • Shift Lead

    Jimmy John's Gourmet Sandwiches

    Shift leader job in Durham, NC

    Are you a highly skilled and motivated individual looking for an immediate career opportunity in the food and beverage industry? Do you thrive in a fast-paced environment and enjoy delivering exceptional customer service? If the answer is yes, then we have the perfect job for you! Jimmy John's is seeking a Shift Lead to join our dynamic team. As a Shift Lead, you will be responsible for running the shift and ensuring superior customer service and high-quality products are delivered when the General Manager is not on duty. You will have the opportunity to work with a talented team, receive paid training, and gain valuable skills in food preparation and service operations. Shift Leads start between $15 - $18 per hour. Duties and Responsibilities: * Ensures that every customer receives world-class customer service. * Routes deliveries and serves drivers to maximize delivery business and speed within the four walls of the restaurant. * Completes and oversees daily food preparation (opening procedures, meat and vegetable slicing, bread production.) * Completes and oversees opening and closing procedures. * Executes systems and procedures with 100% integrity and completeness. Completes daily paperwork as necessary. * Responsible for 100% of the cash drawers at all times during the shift. * Displays a sense of urgency in all tasks. Knowledge, Skills, and Abilities: * Must be able to read and write and communicate in English. * Position requires bending, reaching, stooping, climbing, repetitive motions, cognitive skills, standing and moving about the unit the entire workday. * Must be able to lift 50 pounds. * Must be at least 18 years of age, have a valid driver's license, reliable transportation, current automobile insurance and a clean driving record. Special Requirements: * Willing to work evenings, holidays, weekends as business dictates. * Ability to establish priorities, work independently and proceed with objectives with minimal supervision. * Ability to handle and resolve customer threats and issues. * Ability to handle stress and a high-volume enterprise. The Company will consider requests or exceptions based on legally protected religious observances, as reasonable accommodations to an employee's disability, or as otherwise required by law. If you are a talented and enthusiastic individual who thrives in a fun and loving work environment, then don't miss out on this exciting opportunity! Apply now to join the Jimmy John's team and enjoy flexible scheduling, health insurance, paid training, dental insurance, vision insurance, and tip sharing. Company Introduction This Franchisee is an affiliate of several entities which independently own and operate Jimmy John's Sandwiches franchise locations. Our company is based in Illinois, operating 90+ Jimmy John's stores in 6 states (Texas, Illinois, Wisconsin, Ohio, North Carolina, and South Carolina) and we are continuing to grow with new store development and acquisitions. We strive to be the BEST Jimmy John's Franchisee group, deliver EXCEPTIONAL customer service and provide GREAT CAREER OPPORTUNITIES to our employees.
    $15-18 hourly 60d+ ago
  • Shift Leader

    Raydal Hospitality

    Shift leader job in Durham, NC

    Benefits: Employee discounts Free uniforms Opportunity for advancement Shift Leaders are an essential part of our restaurant. Our commitment to Fresh, Authentic and Bold (FAB) flavors starts with managing team members and upholding company standards. Quality and consistent dining experiences build the customer loyalty we depend on- and this cannot be accomplished without having reliable team members that are enthusiastic about FAB! The shift leader supports both the Assistant GM and the General Manager in the restaurant. They lead by example and assist employees with daily routines and tasks while maintaining Raydal Hospitality standards. Responsibilities: Responsible for some opening and closing shifts. Uphold safety and sanitation standards. Check and correct prep for that service/day. Maintain labor as per the GM schedule or project sales. Manage and assist to meet ticket time standards, food preparation standards and plating standards. Create a healthy working environment for our employees. Help to achieve sales goals by upselling, table touches and great customer service. Requirements: Minimum of 1-year full-service restaurant leadership experience preferred. Serv Safe certified recommended (we provide training upon hiring). Computer literate and basic Math skills. An ability to identify weaknesses and provide coaching where necessary. Must be able to work a flexible schedule including opening, closing, weekends and holidays. Reliable transportation required. Benefits: Health, vision, dental, accidental, STD, and life insurance plans. Training and development Paid Time Off Referral bonuses for bringing new members to our team. Compensation: $14.00 - $16.00 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. What It's Like Working For RayDal Raydal Hospitality Group creates authentic dining experiences with the passion and focus that is attributed to cultural heritage. We strive to offer our guests fresh food and a memorable experience that represents the stories and homes of our staff. Our work environment is fast-paced and focused, but the atmosphere is fun and light-hearted. We work hard and reward big for those willing to go through our system of training and advancement. There are as many opportunities at RHG as you are ready to dedicate yourself. We promote those that show us they want to excel and are always excited to take part in our employee's career paths and goals. We also offer competitive salaries and benefits no matter your experience. Come check us out below: Three Amigos - Website | Instagram La Caseta - Website | Instagram Sabor Latin Street Grill - Website | Instagram Saru - Website | Instagram Beyond Amazing Donuts - Website | Instagram Uptown Yolk - Website | Instagram
    $14-16 hourly Auto-Apply 60d+ ago
  • Restauarant Shift Leader

    Potbelly Sandwich Shop

    Shift leader job in Durham, NC

    GENERAL DESCRIPTION Leads and behaves according to Potbelly Values. Leads a shift by managing and developing Associates to execute outstanding product quality and customer service, build sales and control costs for each shift. Follow standard Potbelly operating policies, procedures, and tool use with essential areas of focus including but not limited to: FOCUS People * Lead Associates to run great shifts, including assigning tasks (cleaning, line duties, opening/closing duties), providing feedback and training. * Ensures that all station training programs are executed to standard. * Know and execute personnel policies, labor laws and safety and security procedures. * Lead Associates to ensure opening/closing/transition duties are completed without supervision. * Maintain a fun, positive, respectful, and professional work environment. * Inform the General Manager of employee issues and concerns. Customers * Provide fast, friendly, and accurate service. * Empower Associates to make sure all customers leave happy. * Know and execute all food safety requirements and practices. * Effectively handle customer complaints/issues. Sales * Manage and organize the line and delegate duties to Associates. * Know and uphold standards for product quality. * Work the line as needed and resolve service barriers. * Ensure back-of-the-house procedural standards are met. * Promote sales on the shift through executing the marketing plan within the four walls. Profits * Control food costs, labor, waste, and cash on the shift. * Count drawers and follow proper daily cash handling procedures. ESSENTIAL PHYSICAL FUNCTIONS * ? Ability to stand/walk for 9-10 hours per day. * ? Must be able to exert well-paced and frequent mobility for periods of up to five hours. * ? Must be able to lift up to 10 pounds frequently and up to 50 pounds occasionally. * ? Will frequently reach, feel, bend, stoop, carry, finely manipulate and key in data. * ? Must be able to work in both warm and cool environments, indoors (95%) and outdoors (5%). * ? Must be able to tolerate higher levels of noise from music, customers and employee traffic. * ? Must be able to tolerate potential allergens: peanut products, egg, dairy, gluten, soy, seafood, and shellfish. * ? Ability to oversee a fast-paced, high-volume, customer-focused restaurant through coordination of schedules, * problem-solving, maintaining cleanliness, training employees, and providing great customer service. EXPERIENCE, EDUCATION AND BEHAVIORS * Must represent Potbelly Advantage and Our Values. * Must be 18 years of age or older. * Minimum of 1-year supervisory experience in a restaurant or retail environment preferred or through internal development. * Minimum educational requirement: High School diploma. * Must be able to work a flexible work schedule that could include a minimum of 2 opens and/or closes per week. * All management team members are required to complete an approved Food Safety Manager course and successfully complete a proctored Food Safety Manager exam for the jurisdictions they operate in. * Recertifications must adhere to the jurisdictional requirements and standards. Should the management team member fail to pass the certification requirements after two attempts, they will be not be qualified to continue to perform in a management team member capacity * Must have reliable transportation.
    $24k-32k yearly est. 32d ago
  • Restaurant Shift Leader (Full-Time)

    Zaxby's

    Shift leader job in Durham, NC

    As the team at Zaxbys expands, we're saving a seat for you! To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxbys is an indescribably great place to work! Shift Leaders oversee the people, processes, and products required to execute a shift. They set shift goals, assign tasks to team members, ensure processes are properly followed, and respond to guests' needs. Why work at Zax? * FREE Meals On Shift & 50% Off Meals Off Shift * Flexible Schedule * Early Access to Pay * Paid Training * Opportunities to Advance Benefits * Recognition Program * Employee Referral Program * Medical Insurance * Dental Insurance * Vision Insurance * Short-Term Disability * Long-Term Disability * Employer Paid Life Insurance * 401(k) With Employer Match (additional eligibility requirements) Duties and Responsibilities * Complete all training requirements including: * Zaxbys Shift Leader Development Plan * Food Safety Certification * Any additional training required by Zax LLC * Creates a culture of high-performance and trains and coaches team members to meet all company standards * Mentor, coach and develop team members and communicate performance concerns to your General Manager * Prioritizes the guest and team member experience and resolves complaints and concerns in friendly and respectful manner * Create and maintain a positive culture and healthy team morale through recognition and leading by example * Communicates shift goals and motivates team members to meet goals and perform to their highest ability level * Delegates tasks to team members and supervises performance during a shift * Maintain operational standards and ensure compliance with all Zaxbys Franchising LLC and Zax LLC guidelines, policies, and procedures * Ensure service, product quality, and cleanliness standards are consistently upheld * Enhance guest experiences by ensuring that team members satisfy and exceed guest expectations * Receives and reconciles truck deliveries, ensures product is properly stocked, and completes daily inventory counts. * Manages food production and quality by monitoring prepping, cooking, and holding processes and taking corrective action when necessary * Tracks food safety and quality throughout the shift and ensures guests receive accurate orders that meet company standards and guests' satisfaction * Plans shift duties and ensures opening and closing duties are complete * Collaborates with management team to develop goals and reports back to management on goal progress * Ensure processes, policies, and procedures are properly followed throughout daily operations * Follows company cash management policies * Maintain compliance with federal, state, and local laws and guidelines * Utilize management tools and keep neat, accurate, and current records * Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description * Ensure the team works safely and follows all safety guidelines and procedures * Immediately report all human resources and risk management concerns to your General Manager and District Manager * Escalate other concerns to your supervisor when appropriate * All other duties necessary to ensure restaurant operations function properly Job Qualifications The following requirements must be met in order to qualify for this position. * Must be 18 years of age or older * Must have reliable transportation * Available to work a minimum of 5 days and 32 to 40 hours per week * Ability to work a flexible schedule including days, nights, weekends, and holidays * Successful completion of background check * Demonstrates leadership qualities, organizational skills, and ability to interact cooperatively with others * Leadership experience preferred Capability Requirements The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered. * Sit, stand, and walk continuously * Occasionally stoop, bend, crouch, or climb, including the use of ladders * Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead * Continuous use of hands and wrists for grasping and fine manipulation * Communicate proficiently through speech, reading, and writing * Maintain effective audio-visual discrimination and perception to observe and respond to the environment * Work in an environment that features hot and cold temperature variations and exposure to food allergens * Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment
    $24k-32k yearly est. 49d ago
  • Shift Leader

    Milklab

    Shift leader job in Durham, NC

    Come join our newly opened kiosk at Southpoint mall. This job's primary focus is to ensure their specific shift operates in an efficient and smooth manner with our core values in mind(Quality, Customer Service, Team, and Environment). Key Responsibilities Responsibilities and essential job functions include but are not limited to the following: Consistently provide exceptional hospitality and service both to our guests and your team. Acts with integrity, honesty and knowledge that promote the culture and core values of MILKLAB Being a good role model for the team and leading them by example. Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team. Anticipate the guest experience and constantly be one step ahead in service and hospitality. Lead the shift in a way to maximized efficiency, provide top level customer service, and foster a great work environment. Utilize and implement store roles and checklists to guarantee a smooth and successful shift. Become the go to person for problem solving and guest relations. Monitor inventory levels and accurately track and communicate levels or potential shortages. Protect the store asset by making sure our team and our equipment is well taken care of. Creates a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to teammates to ensure operational excellence and to improve performance. Follows all cash management and cash register policies and ensures proper cash management practices are followed by shift team. Attend mandatory monthly leader meetings. Communicate essential information in a clear and timely manner, maintaining confidentiality where appropriate. Requirements 1 year of work experience in customer service or leadership position. Must be available to work at least 2 shifts on the weekend. Great attention to quality and customer service. Excellent communication and interpersonal skills Effective time management and delegation skills Ability to effectively problem solve, using sound judgment Benefits 401K Company events Unlimited Tea
    $24k-32k yearly est. 60d+ ago
  • Shift Lead - Service Desk

    Artech Information System 4.8company rating

    Shift leader job in Cary, NC

    Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description • Ensure adherence to the published compliance frame work. Monitor by conducting periodic audits to ensure all compliance aspects are adhered to; • Analyze and publish reports on the findings; discuss with the concerned stake holders and follow up on the close • Analyze and integrate the CoE Process and adjoining HR/Business Processes for bringing out higher alignment by creating new designs or enhancing the current design as per industry and regulatory norms • Keep self-abreast of the changing paradigm through reading, research, feedback and competitor analysis to ensure that the process design has the next/best practices • Prepare business requirement documents for automation/enhancement of the HR Process, lead pilot and testing efforts of a process roll out including preparation of training material and ensure that customer queries on a new process are responded Additional Information
    $28k-36k yearly est. 4h ago
  • Shift Leads (18+)

    Crumbl Cookies

    Shift leader job in Raleigh, NC

    Join the Crumbl Crew Looking for a fun job where you can work with awesome people, learn new skills, and make someone's day a little sweeter? Crumbl is hiring part-time and full-time Shift Leads - and we want YOU on our team! No baking experience? No problem! We'll teach you everything you need to know (and yes, you get paid while you learn). Who we're looking for: Friendly, outgoing people who love working with others Great communicators who know how to keep the team vibes strong Hard workers who aren't afraid to jump in and stay busy Leaders who can step up and help guide a group Positive personalities who enjoy making customers smile Why you'll love it here: ✨ Paid training - no experience needed ✨ $12 - 14/hr starting pay (based on experience) + tips ($3-$4/hr) total pay $15 - $18/hr ✨ Opportunities to level up fast - learn skills, earn raises, and grow from Crew Member to Shift Lead, Assistant Manager, or Manager ✨ Flexible shifts (day, evening, weekdays, weekends) At Crumbl, we're not just baking cookies-we're building a fun, supportive team where hard work and good vibes get rewarded. If you're ready to bring energy, positivity, and a great personality to our crew, apply today and let's grow together!
    $15-18 hourly 60d+ ago
  • Shift Lead

    Jimmy John's

    Shift leader job in Raleigh, NC

    Are you a highly skilled and motivated individual looking for an immediate career opportunity in the food and beverage industry? Do you thrive in a fast-paced environment and enjoy delivering exceptional customer service? If the answer is yes, then we have the perfect job for you! Jimmy John's is seeking a Shift Lead to join our dynamic team. As a Shift Lead, you will be responsible for running the shift and ensuring superior customer service and high-quality products are delivered when the General Manager is not on duty. You will have the opportunity to work with a talented team, receive paid training, and gain valuable skills in food preparation and service operations. Shift Leads start between $15 - $18 per hour. Duties and Responsibilities: Ensures that every customer receives world-class customer service. Routes deliveries and serves drivers to maximize delivery business and speed within the four walls of the restaurant. Completes and oversees daily food preparation (opening procedures, meat and vegetable slicing, bread production.) Completes and oversees opening and closing procedures. Executes systems and procedures with 100% integrity and completeness. Completes daily paperwork as necessary. Responsible for 100% of the cash drawers at all times during the shift. Displays a sense of urgency in all tasks. Knowledge, Skills, and Abilities: Must be able to read and write and communicate in English. Position requires bending, reaching, stooping, climbing, repetitive motions, cognitive skills, standing and moving about the unit the entire workday. Must be able to lift 50 pounds. Must be at least 18 years of age, have a valid driver's license, reliable transportation, current automobile insurance and a clean driving record. Special Requirements: Willing to work evenings, holidays, weekends as business dictates. Ability to establish priorities, work independently and proceed with objectives with minimal supervision. Ability to handle and resolve customer threats and issues. Ability to handle stress and a high-volume enterprise. The Company will consider requests or exceptions based on legally protected religious observances, as reasonable accommodations to an employee's disability, or as otherwise required by law. If you are a talented and enthusiastic individual who thrives in a fun and loving work environment, then don't miss out on this exciting opportunity! Apply now to join the Jimmy John's team and enjoy flexible scheduling, health insurance, paid training, dental insurance, vision insurance, and tip sharing. Work schedule 8 hour shift Weekend availability Night shift Day shift Supplemental pay Tips Benefits Flexible schedule Paid time off Health insurance Dental insurance 401(k)
    $15-18 hourly 60d+ ago
  • Shift Lead

    Pet Supermarket 4.8company rating

    Shift leader job in Raleigh, NC

    If you are looking to join one of the largest retail operations dedicated to providing Pet Parents with the best selection of pet care items and passionate customer service, join the Pet Supermarket team! Our Shift Leads possess some of the following key skills: Outgoing, upbeat, people-person, sales driven, and great organizational skills. Our Pet Experts also thrive in a high-energy environment where they work together to drive results and help Pet Parents with all their pet needs. We are dedicated to making a difference in our community and want you to be a part of our team! This may be the right opportunity for you if you are interested in making a difference in the lives of pets and their parents! Our Shift Leads are at the front lines providing friendly customer service and giving Pet Parents the best selection of pet care items! You are responsible supporting the associate and management team. As a Shift Lead, you'll function as a lead member of the Sales Associate team, encouraging cross-team collaboration and setting the standard for performance. In this multi-dimensional role, you'll provide customer sales assistance alongside the Sales Associate but also act as "Manager on Duty" when necessary. What's in it for you? * Competitive pay * Employee discounts * Flexible schedule * Room for advancement * Working with PETS!!! Essential Duties and Responsibilities Sales Leadership * Assist customers and leads the team in driving sales, service, and customer experience initiatives in store to achieve sales, KPIs and store performance goals. * Prioritize, assign, and delegate daily goals, tasks, and assignments to associate team and ensure proper completion when manager on duty. * Maintain a high level of professionalism and positive attitude in the workplace, including conducting oneself in an appropriate manner when communicating verbally, in writing, or by email. Customer Excellence * Partner with the Store Manager to plan and execute community events and develop mutually beneficial business relationships with various rescue agencies. * Protect employees and customers by maintaining a safe and clean store environment. Required to maintain cleanliness and well-being of all livestock including animal care and feeding. * Lead and demonstrate engagement with customers using selling and service model. Operations & Team Building * Supports, understands, and is accountable for maintaining store standards and meeting all safety requirements / standards, including the protection of all company assets both tangible and intangible. * Clean pet enclosures and ensure all animals have appropriate food and water. * Support in maintaining the fish system. * Assist with the restocking of merchandise on shelves and fixtures and moving products from the stockroom to the salesfloor. Heavy lifting up to 55lbs may be repeatedly required several times throughout a shift. * Partners with the Store Manager to ensure physical inventories are accurate, counts are taken, and shrink goals are met. * Proficient in store opening and closing procedures. * Accountable for communicating concerns with gaps in performance to Store Manager or Assistant Store manager so this can be addressed appropriately and in a timely manner. * Support the execution of new hire training and merchandising guidelines. * Support the execution of community events and partnering with various rescue agencies. * Complete tasks and other duties as assigned by store management. Business Insight * Understands the business. Regularly monitor business throughout the day / shift. Needs to be able to react to business needs. Experience, Education, Certifications (List minimum required to enter the role.) * Minimum 1 year retail or customer service experience * Enjoy working with and around animals. Job Requirement * Ability to work a flexible work schedule which will include morning, evenings, weekends and/or holidays. * Valid driver's license and access to a motor vehicle preferred. Physical Demands, Working Conditions and Effort of position: * Several duties require physical exertion and dexterity. Heavy lifting up to 55lbs required several times throughout a shift. * Majority of tasks do not require long periods of mental concentration. One notable exception would be inventory ordering. * Most of the time is spent on the selling floor, standing, or moving around. Active listening required when communicating / speaking with customers and employees. * Active observation required when merchandising the store. * Works in a relatively temperature-stable environment. * May occasionally need to work alone. * Accidental injuries from pets are possible. * Common injuries are slips/trips/falls and strains/sprains due to lifting. Competencies: * Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. * Motivating Others: Creates an inclusive climate in which people want to do their best; can motivate others; communicates tasks and decisions down; invites input from others as needed: makes each individual feel his/her/their work is important; is someone people like working for and with. * Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; steadfastly pushes self and others for results. * Listening: Practices attentive and active listening; has the patience to hear people out; can accurately restate the opinions of others even when he/she/they disagree. * Compassion: Genuinely cares about people; is available and ready to help; is sympathetic to the plight of others who are not as fortunate; demonstrates real empathy with the joys and pains of others. * Time Management: uses his/her/their time effectively and efficiently; values time; concentrates on his/hers/their efforts on the more important priorities; gets more done in less time than others; can take on a broad range of activities. * Delegation: Clearly and comfortably delegates both routine and important tasks and decisions that need to be completed. Pet Supermarket is an equal opportunity employer and Drug Free Work Place.
    $27k-34k yearly est. 60d+ ago
  • Shift Leader

    Bbqholdingscareersite

    Shift leader job in Apex, NC

    Our Story: Papa Murphy's is different on purpose. Not only because we make our pizzas completely from scratch with fresh ingredients at over 1,300 locations nationwide, but because we do it with swagger. We know our product is better than our competitors. The fact that our pizza is take 'n' bake adds to the quality of our pies and to the convenience for our guests. At Papa Murphy's, we don't think it's cheesy to love where you work. Bringing happiness to guests one fresh pizza at a time is a great start, but the Shift Supervisor role has many other rewarding benefits as well. Position Overview: In this lively leadership role, the Shift Supervisor champions Papa Murphy's commitment to quality, service, integrity, and teamwork by: - Conquer all aspects of the Crew Member position. - Oversee and encourage all team members to be their best on shift. - Accomplish or assist with all necessary tasks to ensure all aspects of the store are prepared for the projected business needs. - Energize team members so the store operates to or above the standard guest service, product quality, food handling, sanitation, safety, and security guidelines. - Hold yourself and other team members accountable for all cash handling, schedules, breaks, opening and or closing duties, and accurate shift paperwork using the POS. - Address emergencies, guest complaints, equipment problems, product shortage, and team member problems, in a calm and friendly manner. - Train and develop team members for successful growth and development. - Operate the store independently if needed, in the absence of the manager. What we bring to the table: - Work within your local community - No late hours, ovens, grease traps, or public restrooms - Opportunity to work with an amazing team - Earn more dough with tips! - PIZZA! - Education and tuition assistance What you bring to the table: (Position-specific knowledge, skills, abilities, and more) - Ability to communicate, read, and apply fundamental math skills effectively. - Outstanding customer services skills. - Capacity to manage various difficult or emotional guest and crew situations. - Novice computer skills, including MS Word, Excel, Outlook, and POS. - Basic knowledge of store financials, P&Ls, break-even, food cost, labor cost, and other economic information relative to store operations. Foundations of your career: - Desire to be a team player and lead with a great attitude! - Just to help you know the business, at lease six months experience in QSR (or previous crew) involvement. - Ability to build positive relationships with supervisors, co-workers, and guests! - We'd like you to be knowledgeable in food safety. Other requirements: - Regularly required to stand and walk; use hands to finger, handle, or feel; reach with hands and arms. - Occasionally required to bend and stoop, kneel or crouch. - Must be able to perform cleaning duties such as wiping tables and equipment, sweeping and mopping. - Must be able to lift and/or move up to 30 pounds. - Maintain punctual and regular attendance at work. Please Note: The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required in this position and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description. Papa Murphy's International, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
    $24k-32k yearly est. 3d ago
  • Urgent Care Veterinary Shift Lead

    American Veterinary Group

    Shift leader job in Raleigh, NC

    UrgentVet bridges the gap between daytime general practice and emergency/overnight care, offering after-hours care for canine and feline patients without the additional expense of emergency clinic fees. Our hospitals offer care for common urgent cases, including wound management, ear infections, vomiting/diarrhea, and euthanasia. Each of our paperless clinics is specially designed to deliver efficient care and equipped with cloud-based EMR, digital x-ray, and a full suite of IDEXX in-house lab equipment. Are you looking for an opportunity to make an impact in your community while tackling a challenging, variety of tasks and the ability to helps animals among a great team of people? Our clinic is seeking a Full-time Shift Lead to help provide outstanding patient care, team leadership, and client service in a fast-paced, state-of-the-art urgent care clinic. The primary purpose of the Shift Lead is to perform the duties of a Senior Veterinary Assistant or Veterinary Technician (if applicable) and provide operational support across all shifts. You will work to provide consistent leadership during each shift to support clients, coordinate paraprofessional staff, and to steward hospital leadership goals by maximizing productivity and profitability. The Shift Lead will direct, plan, coordinate, and perform a variety of duties concerned with animal health and client education to ensure consistent, efficient, quality care for our patients. The Shift Lead will partner with the Practice Manager and Lead DVM to ensure effective communication with clients, hospital team members, Field Leadership, and AVG/UV Support Center departments. Click here to take a virtual tour of our clinic! Ideal Candidate * Demonstrates professionalism, dependability, healthy and positive communication skills, and the ability to multi-task in a hands-on environment * Energetic people-and-pet person with excellent work ethic and social and organizational skills * Willing to work flexible hours including evenings, weekends, and holidays * Prior customer service experience * Prior experience working with animals in a hospital setting * Supporting the Practice Manager in hospital labor management, including adjusting team schedules. * Helping to create an environment for delivering quality, efficient, and effective veterinary care while fostering a positive and engaging team environment. * Ensuring effective communication between staff, clients, hospital leadership, and the Support Center. * Assigning cases to veterinary assistants and ensure clarity of responsibilities and identifying and resolving bottlenecks in medical operations. * Assisting with client resolution decisions, invoice adjustments, and client experience exceptions. * Training and mentoring new paraprofessional staff. * Addressing broken equipment issues and assist in inventory management. * Performing other duties as assigned. * Must be able to lift 40 lbs * This position requires regular on-site presence as an essential function of the role. Due to the nature of veterinary hospital operations, in-person attendance is necessary to support patient care, respond to time-sensitive needs, collaborate with clinical teams, and maintain the safety and well-being of patients, clients, and staff. We are committed to providing equal employment opportunities and will consider requests for reasonable accommodation in accordance with the Americans with Disabilities Act (ADA) and applicable laws Skills, Knowledge, & ExpertiseSkills, Knowledge, & ExpertiseBenefits * Health Care Plan (Medical, Dental & Vision Options) * 401k Match * Generous paid time off (PTO) * Paid Parental Leave + Paid Maternity Leave * One (1) Work/Life Balance day off * Short-term and long-term disability options * Supplemental insurance options * Discounted Veterinary Care * Scrub allowance * Hands-on and E-training * Professional growth opportunities * Tuition assistance for prospective Veterinary Technician Students * Tuition reimbursement for Credentialed/Registered Veterinary Technicians
    $24k-32k yearly est. 4d ago
  • Shift Leader

    Taco Bamba Taqueria

    Shift leader job in Raleigh, NC

    A Shift Leader is responsible for providing support to manager's by acting as Manager on Duty (MOD), handling day to day managerial tasks including checking in orders, placing orders, staffing, cash handling, guest management and opening and closing the restaurant. ShiftLeaders will take orders, run food, maintain a clean and organized dining room, bag and deliver to go orders, enforce team deployment in the front of house, ensure prep is completed for service, support bartenders as needed and be the go to contact for any issues on shift if managers are not present. DUTIES AND RESPONSIBILITIES Service Greeting guests upon arrival Providing excellent customer service during guests dining experience, from entry to the restaurant through departure and everything in between Memorize the menu at your location Able to read readily available recipes to make store specific cocktails Cash handling Responsible for handling guest complaints on shift Can cover any FOH position in event of a call out Memorizes Steps of Service for cashier, bar and expo Sanitation/Food Safety Sweep and mop floors Sanitize and wipe down tables and other surfaces Maintain beverage and salsa stations Clean bathrooms Ability to complete internal health audits Follows checklists for opening and closing Check food and equipment temperature to ensure food safety compliance Able to complete line checks and provide feedback when food does not meet spec Leadership Able to open and close the restaurant solo Complete a check out for every FOH team member before they conclude their shift Ensure all prep for FOH is identified at the beginning of the shift and completed by the end of the shift Holds peers accountable to company standards Go to trainer for cashier position at your location Admin Data entry, including invoices Able to properly receive and verify paper and alcohol orders ATTITUDE Friendly Possess a sense of urgency Thoughtful Natural ability to connect with others quickly Intuitive Responsible Curious QUALIFICATIONS Minimum Able to speak English Comfortable working with a team Basic math knowledge, particularly addition and subtraction Able to take constructive criticism Able to handle conflict with potential guest issues Ability to read and follow instructions Good verbal communication skills Comfortable with technology (POS systems, printers, KDS, etc) Able to multitask and prioritze on the fly Conflict resolution, both with guests and team members Preferred Prior experience in a restaurant job Prior experience with Revel, Ctuit, and/or Zenput Can speak English and Spanish Prior management experience Food Manager certification Any local certifications that are required in the store's jurisdiction Requirements PHYSICAL REQUIREMENTS Able to lift 25+ pounds Able to stand on their feet for 8 hours uninterrupted Able to be stationary for multiple hours at a time completing repetitive tasks Able to move quickly throughout the restaurant Able to access and navigate all areas of the restaurant Able to work in excessive heat and cold associated with the kitchen environment
    $24k-32k yearly est. 60d+ ago
  • Shift Lead

    The Peach Cobbler Factory

    Shift leader job in Raleigh, NC

    Introduction: We are seeking a skilled and experienced Shift Lead to join our team and oversee the operation of our restaurant's kitchen. The Shift Lead will be responsible for managing kitchen staff, ensuring that food is prepared to the highest standards, and maintaining a clean and organized work environment. The successful candidate will have strong leadership skills and be able to work efficiently in a fast-paced environment. Responsibilities: Supervise and manage bakery staff, including hiring, training, and scheduling Ensure that food is prepared to the highest standards, including adhering to food safety guidelines and maintaining cleanliness in the kitchen Monitor inventory and order supplies as needed Monitor food and labor costs to ensure profitability Maintain a clean and organized work environment, including adhering to cleaning schedules and safety protocols Other duties as assigned Qualifications: Minimum of 3 years of experience as a kitchen manager or in a similar leadership role Strong leadership and management skills Proficiency with kitchen equipment and food safety guidelines Knowledge of inventory management and cost control Strong communication and interpersonal skills Ability to multitask and handle a high-volume workload View all jobs at this company
    $24k-32k yearly est. 60d+ ago
  • Shift Lead

    Petretailbrands

    Shift leader job in Raleigh, NC

    If you are looking to join one of the largest retail operations dedicated to providing Pet Parents with the best selection of pet care items and passionate customer service, join the Pet Supermarket team! Our Shift Leads possess some of the following key skills: Outgoing, upbeat, people-person, sales driven, and great organizational skills. Our Pet Experts also thrive in a high-energy environment where they work together to drive results and help Pet Parents with all their pet needs. We are dedicated to making a difference in our community and want you to be a part of our team! This may be the right opportunity for you if you are interested in making a difference in the lives of pets and their parents! Our Shift Leads are at the front lines providing friendly customer service and giving Pet Parents the best selection of pet care items! You are responsible supporting the associate and management team. As a Shift Lead, you'll function as a lead member of the Sales Associate team, encouraging cross-team collaboration and setting the standard for performance. In this multi-dimensional role, you'll provide customer sales assistance alongside the Sales Associate but also act as “Manager on Duty” when necessary. What's in it for you? Competitive pay Employee discounts Flexible schedule Room for advancement Working with PETS!!! Essential Duties and Responsibilities Sales Leadership Assist customers and leads the team in driving sales, service, and customer experience initiatives in store to achieve sales, KPIs and store performance goals. Prioritize, assign, and delegate daily goals, tasks, and assignments to associate team and ensure proper completion when manager on duty. Maintain a high level of professionalism and positive attitude in the workplace, including conducting oneself in an appropriate manner when communicating verbally, in writing, or by email. Customer Excellence Partner with the Store Manager to plan and execute community events and develop mutually beneficial business relationships with various rescue agencies. Protect employees and customers by maintaining a safe and clean store environment. Required to maintain cleanliness and well-being of all livestock including animal care and feeding. Lead and demonstrate engagement with customers using selling and service model. Operations & Team Building Supports, understands, and is accountable for maintaining store standards and meeting all safety requirements / standards, including the protection of all company assets both tangible and intangible. Clean pet enclosures and ensure all animals have appropriate food and water. Support in maintaining the fish system. Assist with the restocking of merchandise on shelves and fixtures and moving products from the stockroom to the salesfloor. Heavy lifting up to 55lbs may be repeatedly required several times throughout a shift. Partners with the Store Manager to ensure physical inventories are accurate, counts are taken, and shrink goals are met. Proficient in store opening and closing procedures. Accountable for communicating concerns with gaps in performance to Store Manager or Assistant Store manager so this can be addressed appropriately and in a timely manner. Support the execution of new hire training and merchandising guidelines. Support the execution of community events and partnering with various rescue agencies. Complete tasks and other duties as assigned by store management. Business Insight Understands the business. Regularly monitor business throughout the day / shift. Needs to be able to react to business needs. Experience, Education, Certifications (List minimum required to enter the role.) Minimum 1 year retail or customer service experience Enjoy working with and around animals. Job Requirement Ability to work a flexible work schedule which will include morning, evenings, weekends and/or holidays. Valid driver's license and access to a motor vehicle preferred. Physical Demands, Working Conditions and Effort of position: Several duties require physical exertion and dexterity. Heavy lifting up to 55lbs required several times throughout a shift. Majority of tasks do not require long periods of mental concentration. One notable exception would be inventory ordering. Most of the time is spent on the selling floor, standing, or moving around. Active listening required when communicating / speaking with customers and employees. Active observation required when merchandising the store. Works in a relatively temperature-stable environment. May occasionally need to work alone. Accidental injuries from pets are possible. Common injuries are slips/trips/falls and strains/sprains due to lifting. Competencies: Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Motivating Others: Creates an inclusive climate in which people want to do their best; can motivate others; communicates tasks and decisions down; invites input from others as needed: makes each individual feel his/her/their work is important; is someone people like working for and with. Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; steadfastly pushes self and others for results. Listening: Practices attentive and active listening; has the patience to hear people out; can accurately restate the opinions of others even when he/she/they disagree. Compassion: Genuinely cares about people; is available and ready to help; is sympathetic to the plight of others who are not as fortunate; demonstrates real empathy with the joys and pains of others. Time Management: uses his/her/their time effectively and efficiently; values time; concentrates on his/hers/their efforts on the more important priorities; gets more done in less time than others; can take on a broad range of activities. Delegation: Clearly and comfortably delegates both routine and important tasks and decisions that need to be completed. Pet Supermarket is an equal opportunity employer and Drug Free Work Place.
    $24k-32k yearly est. Auto-Apply 60d+ ago
  • Shift Leader

    Crc Brier Creek

    Shift leader job in Raleigh, NC

    REPORTS TO: General Manager STATEMENT: This position is fully accountable for the profitable operation of a specific shift designated by the General Manager while adhering to all company guidelines and regulations. Ensure the restaurant is in full compliance to all local, state and federal regulations to include health regulations, hour and wage regulations, age restrictions, fair employment practices, ADA and any other appropriate regulations required for the legal operation of the business. Ensure knowledge, adherence and enforcement of all Firehouse Subs Policies and Procedures. Ensures the profitability of the business by operation shifts within established guidelines and requirements for food cost, labor, controllables, utilities and sales growth. Providing leadership to the restaurant team to consistently meet standards of superior guest service, quality and cleanliness while embracing the Firehouse Subs “culture” and mission and vision statements. Assists the GM in coordinating and implementing current operations game plans and company initiatives in a profitable and timely manner. Participates in interviewing, hiring, training and disciplining employees under the guidance of the GM. Ensure all required programs, reports and legal documents are accurate, complete and accomplished on schedule. Actively participates in all Public Safety Foundation initiatives. Represents Firehouse Subs in a professional, positive manner at all times. Communicates effectively to the GM/Owner any and all issues that may impact our business. Able to work on their feet for up to 13 hours at a time. Able to lift up to 50 lbs. Any other duties assigned by GM/Owner. Firehouse Subs is a restaurant chain with a passion for hearty and flavorful food, heartfelt service and public safety. Founded in Jacksonville, Florida in 1994 by brothers and former firefighters Chris Sorensen and Robin Sorensen, Firehouse Subs is a brand built on decades of fire and police service, hot and hearty subs piled high with the highest quality meats and cheeses, and its commitment to saving lives through the establishment of the non-profit Firehouse Subs Public Safety Foundation . The founders are the real deal, the food is their creation and the brand is a family of franchise operators who share their same passion for generously serving food and community. For the third consecutive year, based on recent Technomic Insight consumer data, Firehouse Subs was named the No.1 brand in the restaurant industry that "Supports Local Community Activities." This year, Firehouse of America and Firehouse Subs suppliers will together donate a portion of purchases at Firehouse Subs locations to the Firehouse Subs Public Safety Foundation for the purchase of lifesaving equipment, with a minimum donation of $1 million. Our mission is to carry on our commitment to and passion for: Hearty and Flavorful Food Heartfelt Service, and Public Safety This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchise restaurant, and all hiring decisions will be made by the management of this franchise restaurant. All inquiries about employment at this franchise restaurant should be made directly to the restaurant, and not to Firehouse Subs Corporate.
    $24k-32k yearly est. Auto-Apply 60d+ ago
  • Shift Leader

    1203-Dave's Hot Chicken-Holly Springs

    Shift leader job in Morrisville, NC

    Job Description GUARANTEED $3 per hour added to your Starting wage from Credit Card Tips. If tip rate falls below $3/hr we will pay ourselves to make the pay rate over $3/hr The Shift Leader is responsible and accountable for all restaurant activities while on duty. The Shift Leader will work with the restaurant management team to ensure all activities are consistent with and supportive of the restaurant's business plan. They will ensure all Team Members are performing their job responsibilities and meeting expectations. Duties The Shift Leader supervises fellow coworkers while they work, monitor their performance, ensure they comply with company and safety policies, and delegate tasks appropriately. In addition, they: - Follow the steps outlined in the DHC Training Program to learn and train new skills, duties, and responsibilities - Communicate to their immediate supervisor when additional training guidance and practice is needed - Effectively and consistently does required Ops Walks and Q&A checks to correct areas of opportunity - Organize shift schedules for Team Members and monitor attendance, tardiness and time off - Assign duties to specific employees based on role and skills - Understand how each job responsibility impacts guests, employees, and overall restaurant operations - Greet guests, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions - Ensure Team Members work together with their co-workers to prepare items on the Dave's Hot Chicken menu while following cooking instructions, safety procedures, and sanitary requirements - Use specific kitchen machinery/equipment such as ice cream dispensers, fryers, warmers, etc. - Ensure restaurant cleanliness is conducted daily by delegating the clearing of tables, sweeping and mopping floors, washing/sanitizing/disinfecting kitchen utensils and high touch-point areas, and servicing restrooms - Handle guests' concerns and complaints professionally and calmly to resolve problems according to restaurant policy - Maintain a neat and tidy appearance by wearing a uniform and adhering to the uniform policy - Are performance-oriented and performance driven; understand performance expectations and are aware of performance results - Provide direction/supervision/ feedback for Team Members to maintain levels of high productivity and team morale - Communicate Team Member work performance to the restaurant management team and appropriately address performance issues - Train new and current team members on tasks - Balance cash drawers and prepare cash deposits as assigned by the restaurant management team - Abide and enforce to the rules and direction given by the restaurant management team Job expectations The Shift Leader performs leadership, management and organization tasks to ensure team members work efficiently and effectively during their shift. In addition, they: - Effectively plan, organize, and implement all daily operational routines and activities - Complete all required administrative duties and daily paperwork including required checklists - Supervise and perform closing and/or opening activities as directed by the restaurant management team - Establish an environment of trust to ensure honest, open, and direct communication - Role model and set a positive example for the entire team in all aspects of business and personnel practices - Ensure that they and all Team Members abide by company policies and directives - Follows all company guidelines for food and cash controls; follows all cost control guidelines to maintain and minimize restaurant costs; properly uses all products, supplies, and equipment facilities - Support the goals, decisions, and directives of the restaurant management team and is not insubordinate - Contributes to the restaurant's success by accomplishing the expected work during each shift consistently - Communicate effectively with team members and management to resolve any interpersonal issues as needed Requirements - Current student or high school diploma/GED preferred - Must be at least 18 years old and fluent in English - Certified in all stations following the DHC Training Program - Flexibility to work nights, weekends, and holidays - Ability to stand for long periods of time and work in a fast-paced environment - Positive attitude while conducting any and all duties - Commitment to guest satisfaction - Effective communicator with co-workers and the restaurant management team Transportation & accessibility - Must have reliable transportation to work, a driver's license and proof of insurance - Must have telephone or other reliable method of communicating with supervisor and co-workers Hours - Must be able and willing to work flexible hours including opening and closing shifts - This includes working weekends/nights and holidays whenever necessary Skills & Abilities - Ability to delegate tasks - Excellent time management, organizational and planning skills - Strong people/guest service skills - Ability to look at the restaurant operations from a guest's point of view - Ability to take initiative and solve problems - Able to stand for long periods of time - Able to bend and stoop - Able to work around heat - Able to work around others in close quarters - Able to lift 50-75 lbs. comfortably We use eVerify to confirm U.S. Employment eligibility.
    $24k-32k yearly est. 9d ago
  • Shift Leaders

    R-Time WF

    Shift leader job in Wake Forest, NC

    Shift Lead - Marco's Pizza - WAKE FOREST The Raleigh-owned and operated Marco's Pizza franchise is looking for Shift Leaders. Join our company and experience tremendous growth opportunities. We are looking for qualified, energetic individuals who enjoy leading teams, a dedication to customer service, and have previous food service and people management experience. The Shift Lead is responsible for leading and developing an engaged team to deliver outstanding product quality and customer service, build sales, and control costs for their restaurant. In addition to following Marco's standard operating policies and procedures, main areas of focus/responsibility include (but are not limited to): People Leadership & Development Demonstrate and reinforce the Marco's leadership behaviors and values Customer Service Create a 5-Star Guest Experience and Service Standards Exceed guest expectation Effectively handle customers' needs Marketing/Financial Responsibilities Ensure Marco's is viewed as a business partner of choice within the community we serve Increase same store sales period over period Control cost of goods, variances, and inventories within the store Ensure proper cash handling procedures are followed Product & Facility Standards Ensure standards are maintained for product quality, timely service, and store cleanliness Maintain all physical aspects of the store, including landscaping, building maintenance, equipment, etc. Operational Management Ensure that all daily paperwork, weekly inventories and statistical reports are completed accurately and timely Corporate & Legal Compliance Ensure proper security and verification procedures are met Maintain safety and personnel records Comply with all Corporate, State, and Federal guidelines related to employment, finance, and operational practices Job Type: Part-Time and Full-time Pay Scale: Hourly Experience/Qualifications: Restaurant management: 1 year minimum Strong leadership skills Desire to grow and develop for greater responsibility Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Marcos Pizza. Please inform the company's personnel representative if you need assistance completing any forms or to otherwise participate in the application process. Job Types: Full-time, Part-time Hide View all jobs at this company
    $24k-32k yearly est. 60d+ ago

Learn more about shift leader jobs

How much does a shift leader earn in Durham, NC?

The average shift leader in Durham, NC earns between $22,000 and $37,000 annually. This compares to the national average shift leader range of $26,000 to $43,000.

Average shift leader salary in Durham, NC

$28,000

What are the biggest employers of Shift Leaders in Durham, NC?

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