If you enjoy working in a fast-paced, fun-paced environment that is challenging and allows you to apply your personality and skills in a variety of ways, becoming a Management Member for a Dunkin'/Baskin Robbin franchisee is a great career choice. Our team is committed to making our guests' day by serving them with a great product, a smile, and heck, maybe even a joke or two. Everyone on our team, from our franchisee to our manager to our crew member, works together and takes pride in doing a good job. If you are ready to roll up your sleeves and work with a winning team, then join our dynamic, award-winning franchise! We are looking for Assistant Managers, who are 18+ and will be responsible for coaching Crew Members throughout their shift to execute Dunkin'/Baskin operational standards and deliver a great guest experience. Assistant Manager Responsibilities: - Work in a Team Environment - Support a respectful team environment - Communicate shift priorities, goals and results with team members - Support the training of crew members as requested - Provide coaching and feedback to crew members - Maintain Operational Excellence - Create and maintain a guest first culture in the restaurant - Resolve guest issues - Ensure Brand standards, recipes, and systems are executed - Maintain a safe, secure, and healthy work environment by following and enforcing safety, food safety and sanitation guidelines; comply with local and state laws - Drive Profitability - Drive sales goals and results - Execute restaurant standards and marketing initiatives - Manage cash over/short during shift - Ensure all products are prepared according to Brand standards Drives Sales Growth: - Takes accountability for understanding all in store marketing promotions - Executes new product roll-outs including selling to Guests and product execution - Ensures the restaurant is well maintained including cleanliness during shift - Utilizes appropriate suggestive selling - Brings product issues to the attention of Restaurant Manager Competencies: - Guest Focus - Understands and exceeds guest expectations, needs and requirements - Develops and maintains guest relationships - Displays a sense of urgency with guests - Seeks ways to improve guest satisfaction; asks questions, commits to follow-through - Resolves guest concerns by following Brand recommended guest recovery process - Passion for Results - Sets and maintains high standards for self and others, acts as a role model - Consistently meets or exceeds goals - Contributes to the overall team performance; understands how his/her role relates to others - Problem Solving and Decision Making - Identifies and resolves issues and problems - Uses information at hand to make decisions and solve problems; includes others when necessary - Interpersonal Relationships & Influence - Develops and maintains relationships with team without violating the fraternization policy. - Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments Skills/Qualifications: - Restaurant, retail, or supervisory experience - Math and writing skills - Basic computer skills - High School diploma or equivalent Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee's restaurant(s). The terms "Company," "Dunkin'," "we," "our," or "us" refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee's terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.
$27k-42k yearly est. 2d ago
Looking for a job?
Let Zippia find it for you.
Customer Service Lead
Fleet Farm Careers 4.7
Shift leader job in Eau Claire, WI
Do you enjoy serving customers, mentoring others, and impacting processes to ensure customers are receiving the best possible service? Do you have a positive attitude and love interacting with people? If so, this opportunity is for you!
The Customer Service Team Lead is responsible for overseeing Front End operations, including all Customer Service, Cashier activities, cart retrieval, and front-end housekeeping.
Job duties:
Through coaching and modeling, the Customer Service Team Lead will set, lead, and coach Best in Class expectations for customer servic
Responsible to conduct daily cashier observations to ensure consistency and efficiency of customer service processe
Be on the move, checking with Cashiers to see if they're experiencing any challenges and give them a helping hand to keep the lines movi
Responsible for managing the customer service desk and cash office operation
Conduct any cash office activities and outside cash handling improvement
Assist with all service desk activities, including accepting returns, issuing rain checks, sales of tobacco, and pickups of Buy Online Pick up In Store order
Responsible for customer service supply ordering and inventor
Ensure cash register lanes never get more than 3 customers
Ensure timely retrieval of shopping cart
Ensure that restrooms and customer service areas are properly maintai
Acts a final decision maker on cashier empowerment and lane call inquiries, including coaching, teaching, and training guideline
Positive promotion of Fleet Farm customer loyalty program, credit card, and other company initiatives.
Job Requirements and Education:
High School Diploma or GED preferred.
Ability to work a flexible schedule, including days, nights, weekends, and holidays is required.
2 years of retail management or supervisory experience preferred.
Proven ability to lead, coach, and build relationships in a fast changing environment.
Must be able to direct and motivate a diverse population that includes full-time and part-time Team Members.
Demonstrated ability to act decisively and implement solutions.
Demonstrated ability to multi-task; ability to respond flexibly in quick changing environment.
Be comfortable communicating and conducting training.
Fleet Farm is an Equal Employment Opportunity Employer and gives all applicants for employment equal consideration regardless of race, color, sex, gender, ethnicity, religious creed or belief, national origin, ancestry, age, physical or mental disability, sexual orientation, genetic information, citizenship status, military or veteran status, pregnancy, or any other status protected by federal, state or local law. Upon request and consistent with applicable laws, Fleet Farm will provide reasonable accommodations to individuals with disabilities who need an accommodation to fully participate in the application process.
$33k-39k yearly est. 5d ago
Kitchen Leader
Perkins Restaurants 4.2
Shift leader job in Eau Claire, WI
Benefits: * 401(k) * 401(k) matching * Dental insurance * Employee discounts * Flexible schedule * Health insurance * Opportunity for advancement * Paid time off * Training & development * Tuition assistance * Vision insurance BE A PART OF OUR SUCCESS! * Educational Assistance with DeVry University with complimentary laptop
* Immediate Family Members are also eligible
* Competitive Pay with Service Award Incentive
* Get paid daily through Daily Pay!
* Comprehensive Health Benefits including Medical, Dental, Vision, and more!*
* 401(k) retirement savings with company match
* Flexible Schedule
* All you can eat pancakes + meal discounts!
* Employee Discount Program
* Development Pathway: Step by step process to grow your career
* 3 College Credits hours for completing manager training
Founded in 1958, Perkins operates 324 restaurants in 32 states and four Canadian provinces. The Perkins system includes 81 company-owned and operated restaurants and 234 franchised units. Throughout its history, Perkins Restaurant & Bakery has remained true to its mission of providing guests with personalized service and delicious, homestyle food at a great value.
Perkins has experienced years of success through ensuring 100% guest satisfaction on every visit. If you want to work and grow with a company who has a proven track record of success, has an unmatched commitment to their employees and employees the best in the industry, you are in the right place!
Position Description
As a Kitchen Leader, you will be responsible for maintaining direction of kitchen staff members to ensure daily goals and tasks are being met. In addition, you will perform all duties to maximize guest satisfaction and quality work environment.
Responsibilities:
* Works cooperatively with Kitchen Manager to ensure that all budget expenses are within limits; identifies and communicates ways to improve and streamline operation.
* Keeps General Manager/Kitchen Manager informed of problems and/or issues and proposes alternative solutions for consideration.
* Maintains a clean and safe facility.
* Monitors and oversees food temperatures during hot and cold handling to reduce the incidence of risk factors known to cause food borne illness.
* Communicates clearly and concisely both verbally and in writing.
* Ensures clear communication with vendors providing restaurant equipment and supplies.
* Completes walk-through and temperature checks in the kitchen.
* Assists in ordering food, produce, liquor and restaurant supplies.
* Assists in receiving deliveries and checks paperwork to ensure receipt of items; provides direction to staff for stocking items.
* Performs and is able to assist in all functions for kitchen operations.
Qualifications:
* Basic skills such as sanitation, safety, and customer service taught through in-house training
* Must be able to communicate clearly
Physical Requirements / Environment / Work Conditions:
* Must have high level of mobility/flexibility
* Must be able to work irregular hours under heavy stress/pressure during peak times
* Must be able to coordinate multiple tasks simultaneously
* Must possess a high level of coordination
* Must lift and carry up to 50 pounds for distances up to 30 feet
* Must be able to fit through an opening 30" wide
* Requires frequent reaching, bending, pushing and pulling
* Exposure to heat, steam, smoke, cold and odors
* Requires continual standing and walking
Benefits & Perks:
Disclaimer
This job description is not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended, however, to be an accurate reflection of those principal job elements essential for making decisions related to job performance, employee development and compensation. As such, the employee may perform other duties and responsibilities as required.
Compensation: $17.00 - $19.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Founded in 1958, Perkins operates 277 restaurants in 32 states and two Canadian provinces. The Perkins system includes 81 company-owned and operated restaurants and 196 franchised units. With its diverse, moderately priced menu featuring breakfast, lunch, dinner, and bakery offerings, and its attractive and recently remodeled restaurants designed to facilitate efficiency and guest satisfaction, Perkins American Food Co. is a dining favorite with a solid and respected reputation in the marketplace.
The longevity and success of Perkins American Food Co. is largely attributed to the concept's ability to adapt to shifts in consumer dining trends and evolving taste preferences while delivering that homestyle goodness that guests crave. At Perkins, we're always updating our menu with fresh, flavorful and innovative items that take their place right alongside Perkins' iconic guest favorites, some of which have been on our menu for more than 30 years. We also take great pride in differentiating ourselves with the service and experience we provide. This has and continues to be a hallmark of our brand.
BE A PART OF OUR SUCCESS
Perkins has experienced years of success through ensuring 100% guest satisfaction on every visit. If you want to work and grow with a company who has a proven track record of success, has an unmatched commitment to their employees and employees the best in the industry, you are in the right place!
$17-19 hourly 4d ago
Shift Lead, Production - Nights
Premium Waters 4.3
Shift leader job in Chippewa Falls, WI
Job Description
Production Lead - Nights
Salary: $24.92, plus $2.50/hour shift differential
We are looking to add a Production Shift Lead to our new high-speed bottling line to carry out our company mission of maintaining an inclusive culture of trust, honesty, humility, integrity, and candor in our dealings with others, ourselves, and our communities.
Who are we?
Premium Waters is the 2nd largest bottler of private label bottled water products in the U.S.A. We are committed to providing high quality bottled water in an environmentally friendly manner.
Our Teams focus on proactively supporting safety, understanding sustainability, and building lasting relationships.
Your part in our story:
The Production Shift Lead is responsible for the staffing set up and operation of the bottling lines to meet production standard and customer expectations. Together with the Production Supervisor, the Production Shift Lead is responsible for the proper training and development of the production line personnel. Will perform basic machine operations to include; stacking raw material, handling finished product cases, performing quality inspections and minor machine adjustments.
Ensure training and orientation of production employees in accordance with published Lesson Plans.
Cover for any unexpected absences on the production lines.
Provides input and participates in employee performance reviews.
Oversees production lines to ensure that quality product is being produced in a safe manner.
Operates Ergo Block (blow molder/filler/labeler/capper); performs prescribed quality tests.
Maintains safe and clean workshop, follows safety guidelines.
Reports all emergencies, injuries, and production incidents immediately to production supervisor.
Must follow all established Good Manufacturing Practices.
Work 5pm-5:10am on a 2-2-3 shift schedule:
Work: Monday & Tuesday - Off: Wednesday & Thursday - Work: Friday, Saturday & Sunday
Off: Monday & Tuesday - Work: Wednesday & Thursday - Off: Friday, Saturday & Sunday
Why work with us?
We strive to foster an environment that celebrates differences in our teams at all PWI locations. We recognize that a diverse and inclusive workforce results in better decision-making, faster and more innovative problem solving, and creates a safe and welcoming environment for everyone.
Benefits include:
Medical, Prescription Drug, and Vision Program -on DAY ONE
Dental - on DAY ONE
A generous PTO program -112 hours in your first year!
Paid Parental Leave
Gym Reimbursement Program and Company Paid Wellness Coach
Online Virtual Care
Company Paid Life Insurance for Employee, Spouse, Children
Company Paid Long and Short-Term Disability
Company Paid Employee Assistance Program
Flexible Spending Account
Education/Tuition Reimbursement Program - to supplement your current skillset or advance to a higher position.
401(K) - Company Match 100% up to 4%
Bereavement Leave
Volunteer Time Off Program
Holiday Pay
Employee Water Program - Free Water
Referral Bonus
Daily Pay
About you - preferred requirements for this role
High School diploma or GED is required
Some leadership experience, preferably in a manufacturing setting.
Some manufacturing experience with a beverage, food or liquid consumer products manufacturer is preferred.
Prior knowledge of GMP's, sanitation standards and FDA requirements is helpful.
Must be able to stand for extended periods of time - 12 hour shifts.
Basic math skills are needed.
Must be able to work flexible hours.
Good organizational skills.
Good interpersonal skills.
Good communication skills - oral and written.
Safety - Everyone at Premium Waters, Inc. must be involved and committed to safety. This must be a team effort. Together, we can prevent accidents and injuries and keep each other safe and healthy in the work that provides our livelihood.
$24.9 hourly 12d ago
Shift Leader
Baskin-Robbins 4.0
Shift leader job in Eau Claire, WI
Step Up, Lead On, and Keep America Running! Why Dunkin'? America runs on Dunkin', and so do our teams! We're seeking motivated, energetic, and reliable individuals to join our team as ShiftLeaders. This is your opportunity to lead the way - ignite teams, wow guests, and level up your career! If you enjoy working in a fast-paced, fun-paced environment that is challenging and allows you to apply your personality and skills in a variety of ways, becoming a ShiftLeader for a Dunkin'/Baskin franchisee is a great career choice. Our team is committed to making our guests' day by serving them with a great product, a smile, and heck, maybe even a joke or two. !
Team Environment- Communicate appropriately with fellow team members, treating others fairly and with respect. Respond positively to feedback and direction given. Hold themselves accountable for their responsibilities on their shift. Adhere to schedule and arrive ready to work on time.
Operations Excellence for Guest Satisfaction- Hold guests as highest priority and ensure each guest is highly satisfied with his/her experience. Respond to specific guest needs and resolve problems with a sense of urgency. Adhere to Brand standards and systems, delivering quality food and beverage to each guest. Maintain a clean and neat workstation; complete thorough cleaning of guest areas as directed. Complete all required training and support the training of other team members.
What You'll Do:
As a ShiftLeader, you'll be the go-to person during your shift, helping to:
* Lead by example and support your team in delivering top-notch guest service
* Keep operations running smoothly - prepping food, managing inventory, or handling cash
* Train and coach crew members to be their best
* Ensure the store stays clean, safe, and welcoming by upholding all Food Safety, Brand, and Network standards
* Step in for the manager when needed, help make key decisions
What You'll Do:
As a ShiftLeader, you'll be the go-to person during your shift, helping to:
* Lead by example and support your team in delivering top-notch guest service
* Keep operations running smoothly - prepping food, managing inventory, or handling cash
* Train and coach crew members to be their best
* Ensure the store stays clean, safe, and welcoming by upholding all Food Safety, Brand, and Network standards
* Step in for the manager when needed, help make key decisions
What You Bring to the Table:
* Previous experience in food service or retail (leadership experience is a plus!)
* A positive attitude and strong communication skills
* Ability to multitask and stay cool under pressure
* Willingness to work flexible hours, including early mornings, weekends, and holidays
* A team-first mindset and a passion for great coffee and customer service
* Must be at least 18 years of age
* You're fluent in English and eligible to work in the U.S.
?Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee's restaurant(s). The terms "Company," "Dunkin'," "we," "our," or "us" refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee's terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.
","identifier":{"@type":"PropertyValue","name":"Job ID","value":"10727857"},"date Posted":"2025-10-14T16:48:02.488648+00:00","employment Type":["PART_TIME"],"hiring Organization":{"@type":"Organization","name":"Baskin Robbins","same As":"https://www.baskinrobbins.com/","logo":"https://dokumfe7mps0i.cloudfront.net/oms/15524/image/2025/4/LHUVQ_***********22/***********22.png"},"job Location":[{"@type":"Place","address":{"@type":"PostalAddress","street Address":"2836 N. Clairemont Ave","address Locality":"Eau Claire","address Region":"WI","postal Code":"54703","address Country":"US"}}],"base Salary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","value":0,"min Value":0,"max Value":0,"unit Text":"HOUR, DAY, WEEK, MONTH, YEAR"}}} Skip to main content Skip to menu Skip to footer
* Careers Overview
* Working at Baskin-Robbins
* Culture
* Benefits & Perks
* Training & Development
Dunkin's cup
* Purpose and Values
Search
Search Careers Hamburger toggle Menu
Hamburger toggle Menu
Close
* Careers Home
* Working at Baskin-Robbins
* Culture
* Benefits & Perks
* Training & Development
* Purpose and Values
* Search Careers
Back
ShiftLeader
$26k-32k yearly est. 60d+ ago
Shift Leader
29034 Jersey Mike's Eau Claire 1
Shift leader job in Eau Claire, WI
Job Description
Jersey Mike's Subs has been making amazing subs since 1956 in Point Pleasant New Jersey!
The Jersey Mikes tradition was founded on a strong sense of community and commitment to the personal and professional development of our people. Our goal is to serve the highest quality sub sandwich to our customer in a manner that projects a thankful and caring mentality to every person that comes through our door. Our culture is a culture of "giving" and supporting our local communities so that all can be lifted together.
"Jersey Mike's "A Sub Above"
Jersey Mikes is committed to providing our customers with the most enjoyable and satisfying experience possible through our amazing subs and unparalleled customer service.
We understand that it all starts with a winning team of individuals who are fun, personable,diligent, positive, energetic, eager to learn team players who take pride in what they do and who they are. At the end of the day they are focused on executing great customer service with a Great Big Smile! If you possess these attributes and can commit to improving upon them, we would love to speak with you about joining our team!
A ShiftLeader is responsible for supporting the management team in the execution of running their assigned location. This includes, but is not limited to:
1. Coaching the staff to deliver amazing customer service;
2. Producing high quality food;
3. Delivering the Jersey Mike's experience;
4. Cash handling;
5. Following the Learning Management System Training Program;
6. Developing others for career growth;
7. Enforcing policies and procedures;
8. Participating in local and national marketing initiatives;
9. Building sales;
10. Maintaining the cleanliness and proper sanitation practices in the establishment;
11. Being certified in all four positions of the restaurant;
12. Effective communication;
13. Having a sense of urgency;
A ShiftLeader is expected to:
1. Move or Transport up to 50 lbs without assistance unless a medical notation is made whereas any physical disabilities are covered by the Americans with Disabilities Act or a temporary doctor's note with a time frame for the restriction on your ability;
2. Work 38-40 hours per week;
3. Have the ability to get to and from work;
4. Communicate with the GM/AGM/DM of any issues they are having;
5. Lead by example in terms of quality of the food they make, the way they interact and provide customer service, and coming to work in a clean, fitted, and pressed uniform daily.
Create food consistent with Jersey Mikes high quality standards
• Maintain restaurant that is noticeably cleaner than others
• Work in a fast-paced team driven atmosphere
• Ability to multitask and work with a sense of urgency
• Interface with customers and provide an exceptional experience
• Full understanding of the term's accountability and integrity
• Key Holder
• Perform all tasks related to opening and closing of store
• Knows how to bake bread and perform all prep
• Manage and lead crew of 2 to 5 people
• Proficient in slicing
Qualifications for the job:
• Education: High school degree or equivalent
• 1 Year QSR experience preferred
• Other: Must be 18 years or older to operate the slicer
• Serve Safe Certification - Food Handler
• Must have reliable transportation
This website is not operated by Jersey Mike's Franchise Systems. Jersey Mike's restaurants are independently owned and operated franchise locations. Franchisees are independent business owners who set their own wage and benefit programs, which can vary between franchisees. Your application will go directly to the franchisee, and all hiring decisions will be made by the franchisee.
$27k-36k yearly est. 30d ago
Shift Lead
Altium Packaging LLC
Shift leader job in Chippewa Falls, WI
925 West River Street, Chippewa Falls, Wisconsin 54729 Work Shift: 8hr-2nd Shift 2p-10:30p Chippewa Falls (United States of America) The Lead provides direction and support to the shift team. Drives compliance with standard operating procedures and policies, such as Safety, Quality, GMP, and CPS. May be assigned to one or more of following functions: Production, Maintenance, Warehouse and Quality.
Roles and Responsibilities:
Champions a safety culture, ensures a safe work environment, and promotes safe behavior
Monitors environment and becomes aware of conditions that may affect employee safety and security; takes corrective action
Communicates to ensure employees learn and comply with specifications, blueprints, job orders, and company policies
Prepares training plans and conducts or assigns safety, maintenance, machine operation and quality assurance training to new employees
Prepares documentation and provides performance feedback to introductory employees
Provides feedback to plant leaders concerning employee performance and behavior
Ensures employees have required tools, supplies and area to exercise their duties
Production:
Operates blow mold machines and other related equipment
Analyzes charts, work orders, production schedules, and other data to drive production requirements
Performs and/or assigns personnel to conduct audits, weights and quality checks
Troubleshoots and resolves process problems and makes minor repairs to blow-mold and support equipment
Prepares and documents daily production reports, including rejects, regrinds, line efficiencies and other
Maintenance:
Loads and unloads trucks and secures product in accordance with customer requirements; inspects incoming materials.
Performs mold, neck tooling, pin and other equipment changes
Installs, adjusts, and repairs blow mold machines, trimmers, palletizers and other related equipment
Troubleshoots, locates root problems, and repairs blow mold, baggers and support equipment or PLC programming issues
Warehouse:
Records shipment data, including weight, charges, and space availability.
Determines method of shipment by examining items to be shipped, destination, route, rate, and time of shipment
Quality:
Develops and implements quality related training programs for all employees
Applies statistical tools and techniques to monitor plant performance and finished goods
Performs in-process inspections of manufactured product during molding, packaging and loading
Communicates quality issues and out of specifications conditions to plant leaders
Completes laboratory testing and collects samples at established intervals
Other:
Group Lead will have responsibility for two or more departments (i.e. Production, Warehouse, etc.). Lead will have
responsibility for one mid-to-large department or a limited number of shift employees.
Other duties and roles maybe assigned by plant management
* Reasonable mandatory overtime may be required due to business needs.
Minimum Requirements:
1-3 years experience
High School diploma
Preferred Qualifications:
Manufacturing Experience
Associates degree or equivalent
Altium Packaging, Our Culture Differentiates Us!
We incorporate our Guiding Principles into all aspects and at all levels of the organization and use them as a framework for decision-making. We believe our Guiding Principles foster a culture of excellence that benefits both employees and customers.
Our Guiding Principles
* Act with Integrity & in Compliance
* Drive Value Creation
* Be Disciplined Entrepreneurs
* Focus on the Customer
* Act with Humility
* Treat others with Dignity and Respect
* Seeking Fulfillment in your Work
We Believe in Rewarding our Most Important Resource - Our People!
We show our commitment to Total Rewards by providing a competitive, comprehensive benefits package. In addition to medical, dental and vision plans, company holidays and vacation days, tuition reimbursement, learning and training opportunities, bonus potential, and a 401(k) plan with company contributions, Altium Packaging locations offer rewards and recognition programs and opportunities to make a difference in the community.
EEO Statement
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.
Take your career to the next level at Altium Packaging!
$27k-36k yearly est. Auto-Apply 2d ago
Shift Leader - Urgently Hiring
Dunkin'-Black River Falls
Shift leader job in Black River Falls, WI
Step Up, Lead On, and Keep America Running! Why Dunkin'? America runs on Dunkin', and so do our teams! We're seeking motivated, energetic, and reliable individuals to join our team as ShiftLeaders. This is your opportunity to lead the way - ignite teams, wow guests, and level up your career! If you enjoy working in a fast-paced, fun-paced environment that is challenging and allows you to apply your personality and skills in a variety of ways, becoming a ShiftLeader for a Dunkin'/Baskin franchisee is a great career choice. Our team is committed to making our guests' day by serving them with a great product, a smile, and heck, maybe even a joke or two. !
Team Environment- Communicate appropriately with fellow team members, treating others fairly and with respect. Respond positively to feedback and direction given. Hold themselves accountable for their responsibilities on their shift. Adhere to schedule and arrive ready to work on time.
Operations Excellence for Guest Satisfaction- Hold guests as highest priority and ensure each guest is highly satisfied with his/her experience. Respond to specific guest needs and resolve problems with a sense of urgency. Adhere to Brand standards and systems, delivering quality food and beverage to each guest. Maintain a clean and neat workstation; complete thorough cleaning of guest areas as directed. Complete all required training and support the training of other team members.
What You'll Do:
As a ShiftLeader, you'll be the go-to person during your shift, helping to:
- Lead by example and support your team in delivering top-notch guest service
- Keep operations running smoothly - prepping food, managing inventory, or handling cash
- Train and coach crew members to be their best
- Ensure the store stays clean, safe, and welcoming by upholding all Food Safety, Brand, and Network standards
- Step in for the manager when needed, help make key decisions
What You Bring to the Table:
- Previous experience in food service or retail (leadership experience is a plus!)
- A positive attitude and strong communication skills
- Ability to multitask and stay cool under pressure
- Willingness to work flexible hours, including early mornings, weekends, and holidays
- A team-first mindset and a passion for great coffee and customer service
- Must be at least 18 years of age
- You're fluent in English and eligible to work in the U.S.
Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee's restaurant(s). The terms “Company,” “Dunkin',” “we,” “our,” or “us” refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee's terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.
$27k-36k yearly est. 60d+ ago
Production Shift Lead
Seek Careers Staffing
Shift leader job in Baldwin, WI
Job Description
Pay Range:$20.00 - $24.00 per hour, based on experience
Schedule:AM and PM Shift Available; 12-hour shifts (7:00 AM-7:30 PM or 7:00 PM-7:30 AM)
Shift Structure:Rotating2-2-3 schedule(work 2 days, off 2 days, work 3 days; alternating 3-day/4-day weeks and every other weekend off)
About the Role
We are seeking a driven and detail-oriented Production Shift Leadto support daily operations in our plastic manufacturing facility. In this role, you will help manage production flow, coordinate operator activities, support problem-solving initiatives, and ensure quality standards are consistently met. The ideal candidate thrives in a fast-paced environment, shows strong leadership potential, and values teamwork and continuous improvement.
Key Responsibilities
Print work orders and prepare documentation for product rework or inspection
Participate in employee discipline processes as needed
Identify production problems-such as through Gemba Walks-and use established problem-solving methodologies to drive improvements
Make decisions that reduce downtime (e.g., reassigning jobs when necessary)
Assign daily work and job rotations to operators based on skill levels
Document operator attendance accurately and promptly
Coordinate personnel coverage to allow operators to attend required LAL training
Oversee orientation, onboarding, and ongoing training for operators as directed by the Value Stream Manager
Perform visual inspections on manual machines or assist new operators with inspection requirements
Communicate and coordinate with other shifts to ensure operator coverage for vacations, training, and workflow needs
Maintain consistent communication across all production support teams and shifts
Partner closely with the Lead Technician to ensure smooth and efficient shift operations
Support and follow all ISO 9001, ISO 13485, and ISO 14000 policies, procedures, SOPs, and work instructions as required
Complete all training related to ISO standards and compliance expectations
QualificationsRequired
Experience working in a production or manufacturing environment
Ability to read and follow written work instructions
Basic math skills
Strong teamwork skills, self-motivation, and a quality-focused mindset
Reliable attendance and dependability
Ability to sit, stand, walk, bend, and occasionally lift or move up to 50 lbs.
Preferred
High school diploma or equivalent
First Responder Training
Prior leadership, coaching, or coordination experience
What You'll Enjoy
Competitive hourly pay:$20.00 - $24.00
A predictable rotating schedule withevery other weekend off
Opportunities for leadership development and cross-training
A team-focused environment with strong support from operations and technical staff
$20-24 hourly 5d ago
Door Line Team Lead - 1st Shift
Quanex Building Products Corporation 4.4
Shift leader job in Rice Lake, WI
Quanex is looking for a Door Line Team Lead to join our team located in Rice Lake, WI. are Monday-Friday 6:00am - 2:30pm. We Offer You! * Competitive Salary * Bonus Potential * 401K with 5% company match, yours to keep after 2 years
* 15% immediate return if you participate in the company's ESPP
* Medical, Dental & Vision Plans
* Employer paid disability plans and life insurance
* Paid Time Off & Holidays
* Various Work Schedules
* Tuition support for degree and continuous education
* Employee Resource Groups focused on employee empowerment
What's attractive about the Door Line Team Lead?
* Hours & Pay w/ overtime potential
* Fast-paced environment
* Variation of job tasks
* The company LIVES its values
What Success Looks Like:
The Team Lead must project a positive attitude, be open and willing to help others when needed and have excellent attendance.
* Conducts daily safety audits and ensures all employees are wearing appropriate PPE and operating safely
* Exhibits strong leadership and communication skills, fostering a cohesive team environment
* Collaborates across departments to resolve conflicts and facilitate smooth operations
* Understands quality expectations and collaborates with all team members to ensure that quality procedures are consistently followed
* Performs set-up and troubleshoots all equipment and products in the department
* Assists the supervisor with the daily planning and scheduling activities
* Conducts regular 5S audits, ensuring the department is organized and tools are readily available
Your Credentials:
* Mechanical skills
* Attention to detail
* Experience operating manufacturing machinery
* Experience with lock out/tag out (LOTO)
* Understanding of how to use machine guarding
* Team lead experience is preferred
The hourly range for this position starts at $23/hr.
About Quanex, A Part of Something Bigger
Quanex (NYSE: NX) is a global, publicly traded manufacturing company primarily serving OEMs in the fenestration, cabinetry, solar, refrigeration and outdoor products markets. We are A Part of Something Bigger by improving the performance and aesthetics of end products through continuous innovation, helping customers achieve greater production efficiencies, dedication to giving back to communities where we operate, producing shareholder value and helping our employees learn, grow, and thrive. Learn more at Quanex.com.
#QHP1
$23 hourly 60d+ ago
Shift Manager - FT
DRM Arbys
Shift leader job in Eau Claire, WI
$12 - $16 per hour Employer: DRM Inc. Why should you join the DReaM Team? * To be part of a family focused culture that allow you flexibility in your schedule to achieve your family dreams, improve your quality of life, and inspire the customer! * As a member of our team you will have the opportunity an support to develop your professional and personal skills by participating in our free leadership development curriculum.
* Additional benefits to you can include; free and discounted meal benefit, comfortable working attire (you can wear JEANS!), career advancement opportunities, as well as health benefits!
* Health/Dental/Vision/Life Insurance*
* Short Term Disability
* Long Term Disability
* Paid Time Off*
* Employee Referral Bonus Opportunities
* Years of Service Program
* 401(k) Plan*
What will you be doing in the restaurant?
* Inspire and supporting your team to provide their best service to customers in ensuring they meet their hunger needs to fulfill their DReaM's in making a difference in our communities. Examples including but not limited to:
* Lead and inspire your team to ensure our customers have a positive and inviting experience by providing positive feedback and setting goals.
* Ensure the restaurant remains clean and provides a safe environment by utilizing maintenance and food safety guidelines.
* Be adaptable to a variety of situations to support your team's abilities and knowledge to handle their roles in meeting customer needs.
* Remain calm and utilize your knowledge to help diffuse and resolve customer issues and employee wellness concerns.
* Provide coaching and positive feedback to your team in developing their professional and personal skills to take on new challenges.
* Make positive and inspiring relationships with customers and coworkers to fulfill yours and their quality of life.
* Have FUN!
What does it take to join the fun & inspiring DReaM team?
* The desire to grow and succeed in your personal & professional development. Ex: Display strong, effective people oriented relationship skills, and master foundational professional skills.
* Ability to occasionally lift up to 50lbs, and use your hands to prepare the meatiest sandwiches.
* Display drive, determination, punctuality, and maintain responsibility in working scheduled shifts.
* Have experience leading a diverse team in a restaurant capacity preferred.
* Adequate driving record to include valid driver's license & insurance.
* Ability to work flexible hours and work independently as well with a variety of personalities.
* Background check completed satisfactorily * be at least 18 years old.
* Ability to meet tight deadlines and work in a fast-paced environment.
DRM is EOE
* Based on Eligibility
$12-16 hourly 34d ago
Shift Manager
Hansen's Iga Market
Shift leader job in Mondovi, WI
The Shift Manager will be responsible for modeling and promoting Hansen's IGA Market culture by consistently providing “best in class” service to our guests. The main responsibility of the Shift Manager is to provide general assistance to the store in absence of a Store Manager or Assistant Store Manager. As a part of the Hansen's IGA Market leadership team, the Shift Manager must demonstrate accountability, strong team management skills and hands-on involvement, both on the floor and with the team.
Duties/Responsibilities:
Serve customers throughout the store while modeling Hansen's IGA Market culture and providing “best in class” customer service, which includes, greeting, engaging, delighting and thanking every guest for their business
Provide consistent, timely and friendly customer service when answering questions, making suggestions and resolving complaints
Manage all areas of the store, consistently leading by example and applying effective management techniques
Maintain store conditions including, but not limited to, ensuring perishables are full and fresh, proper sanitation standards, and overall organization and appearance of the store
Responsible for the opening and closing duties of the store in absence of a Store Manager or Assistant Store Manager
Daily communication with departments to assess daily needs and production schedule
Assist within the departments that have the greatest need for that day and report any staffing concerns to Store Manager or Assistant Store Manager
Delegate tasks and assist with training and coaching as needed
Assist with receiving and stocking daily deliveries as needed
Create attractive department displays and end caps based on specific sales for the week
Assist with ordering and inventory per the direction of the Store Manager or Assistant Store Manager
Assist with store promotional sales events as needed
Assist with the training and mentoring of new associates throughout the store
Maintain a clean and safe work environment by adhering to safety/sanitation regulations and procedures
Assist with all other store duties as needed
Qualifications
Must be a minimum of 18 years of age due to required operation of store equipment
Prior experience with food handling and cooking, preferably in a grocery setting, as well as leadership experience is preferred
Eagerness to interact with customers
Strong sense of team - ability to anticipate the needs of the team
Strong knowledge of local and state health, sanitation and safety regulations
Ability to work at a fast paced and efficient manner
Ability to quickly adapt to changing conditions, priorities and circumstances
Ability to maintain composure, meet deadlines and work effectively under pressure
Ability to take initiative and make decisions independently regarding department needs and priorities, under general supervision
Excellent time management, prioritization and organization skills
Excellent problem-solving and conflict resolution skills
Strong computer skills, working knowledge in Microsoft Office product suite and
Ability to stand, walk, lift, bend, push/pull for extended periods of time
Ability to lift up to 50 pounds
$27k-36k yearly est. 11d ago
Assistant Manager
Dunkin'-Clairemont Avenue
Shift leader job in Eau Claire, WI
If you enjoy working in a fast-paced, fun-paced environment that is challenging and allows you to apply your personality and skills in a variety of ways, becoming a Management Member for a Dunkin'/Baskin Robbin franchisee is a great career choice. Our team is committed to making our guests' day by serving them with a great product, a smile, and heck, maybe even a joke or two. Everyone on our team, from our franchisee to our manager to our crew member, works together and takes pride in doing a good job. If you are ready to roll up your sleeves and work with a winning team, then join our dynamic, award-winning franchise!
Increase your chances of reaching the interview stage by reading the complete job description and applying promptly.
We are looking for Assistant Managers, who are 18+ and will be responsible for coaching Crew Members throughout their shift to execute Dunkin'/Baskin operational standards and deliver a great guest experience.
Assistant Manager Responsibilities:
- Work in a Team Environment
- Support a respectful team environment
- Communicate shift priorities, goals and results with team members
- Support the training of crew members as requested
- Provide coaching and feedback to crew members
- Maintain Operational Excellence
- Create and maintain a guest first culture in the restaurant
- Resolve guest issues
- Ensure Brand standards, recipes, and systems are executed
- Maintain a safe, secure, and healthy work environment by following and enforcing safety, food safety and sanitation guidelines; comply with local and state laws
- Drive Profitability
- Drive sales goals and results
- Execute restaurant standards and marketing initiatives
- Manage cash over/short during shift
- Ensure all products are prepared according to Brand standards
Drives Sales Growth:
- Takes accountability for understanding all in store marketing promotions
- Executes new product roll-outs including selling to Guests and product execution
- Ensures the restaurant is well maintained including cleanliness during shift
- Utilizes appropriate suggestive selling
- Brings product issues to the attention of Restaurant Manager
Competencies:
- Guest Focus
- Understands and exceeds guest expectations, needs and requirements
- Develops and maintains guest relationships
- Displays a sense of urgency with guests
- Seeks ways to improve guest satisfaction; asks questions, commits to follow-through
- Resolves guest concerns by following Brand recommended guest recovery process
- Passion for Results
- Sets and maintains high standards for self and others, acts as a role model
- Consistently meets or exceeds goals
- Contributes to the overall team performance; understands how his/her role relates to others
- Problem Solving and Decision Making
- Identifies and resolves issues and problems
- Uses information at hand to make decisions and solve problems; includes others when necessary
- Interpersonal Relationships & Influence
- Develops and maintains relationships with team without violating the fraternization policy.
- Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments
Skills/Qualifications:
- Restaurant, retail, or supervisory experience
- Math and writing skills
- Basic computer skills
- High School diploma or equivalent
Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee's restaurant(s). The terms "Company," "Dunkin'," "we," "our," or "us" refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee's terms and conditions of employment. xevrcyc Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.
$27k-42k yearly est. 2d ago
Shift Lead, Production - Nights
Premium Waters 4.3
Shift leader job in Chippewa Falls, WI
Production Lead - Nights
Salary: $24.92, plus $2.50/hour shift differential
We are looking to add a Production Shift Lead to our new high-speed bottling line to carry out our company mission of maintaining an inclusive culture of trust, honesty, humility, integrity, and candor in our dealings with others, ourselves, and our communities.
Who are we?
Premium Waters is the 2
nd
largest bottler of private label bottled water products in the U.S.A. We are committed to providing high quality bottled water in an environmentally friendly manner.
Our Teams focus on proactively supporting safety, understanding sustainability, and building lasting relationships.
Your part in our story:
The Production Shift Lead is responsible for the staffing set up and operation of the bottling lines to meet production standard and customer expectations. Together with the Production Supervisor, the Production Shift Lead is responsible for the proper training and development of the production line personnel. Will perform basic machine operations to include; stacking raw material, handling finished product cases, performing quality inspections and minor machine adjustments.
Ensure training and orientation of production employees in accordance with published Lesson Plans.
Cover for any unexpected absences on the production lines.
Provides input and participates in employee performance reviews.
Oversees production lines to ensure that quality product is being produced in a safe manner.
Operates Ergo Block (blow molder/filler/labeler/capper); performs prescribed quality tests.
Maintains safe and clean workshop, follows safety guidelines.
Reports all emergencies, injuries, and production incidents immediately to production supervisor.
Must follow all established Good Manufacturing Practices.
Work 5pm-5:10am on a 2-2-3 shift schedule:
Work: Monday & Tuesday - Off: Wednesday & Thursday - Work: Friday, Saturday & Sunday
Off: Monday & Tuesday - Work: Wednesday & Thursday - Off: Friday, Saturday & Sunday
Why work with us?
We strive to foster an environment that celebrates differences in our teams at all PWI locations. We recognize that a diverse and inclusive workforce results in better decision-making, faster and more innovative problem solving, and creates a safe and welcoming environment for everyone.
Benefits include:
Medical, Prescription Drug, and Vision Program -on DAY ONE
Dental - on DAY ONE
A generous PTO program -112 hours in your first year!
Paid Parental Leave
Gym Reimbursement Program and Company Paid Wellness Coach
Online Virtual Care
Company Paid Life Insurance for Employee, Spouse, Children
Company Paid Long and Short-Term Disability
Company Paid Employee Assistance Program
Flexible Spending Account
Education/Tuition Reimbursement Program - to supplement your current skillset or advance to a higher position.
401(K) - Company Match 100% up to 4%
Bereavement Leave
Volunteer Time Off Program
Holiday Pay
Employee Water Program - Free Water
Referral Bonus
Daily Pay
About you - preferred requirements for this role
High School diploma or GED is required
Some leadership experience, preferably in a manufacturing setting.
Some manufacturing experience with a beverage, food or liquid consumer products manufacturer is preferred.
Prior knowledge of GMP's, sanitation standards and FDA requirements is helpful.
Must be able to stand for extended periods of time - 12 hour shifts.
Basic math skills are needed.
Must be able to work flexible hours.
Good organizational skills.
Good interpersonal skills.
Good communication skills - oral and written.
Safety - Everyone at Premium Waters, Inc. must be involved and committed to safety. This must be a team effort. Together, we can prevent accidents and injuries and keep each other safe and healthy in the work that provides our livelihood.
$24.9 hourly Auto-Apply 60d+ ago
Shift Leader
Baskin-Robbins 4.0
Shift leader job in Eau Claire, WI
Step Up, Lead On, and Keep America Running! Why Dunkin'? America runs on Dunkin', and so do our teams! We're seeking motivated, energetic, and reliable individuals to join our team as ShiftLeaders. This is your opportunity to lead the way - ignite teams, wow guests, and level up your career! If you enjoy working in a fast-paced, fun-paced environment that is challenging and allows you to apply your personality and skills in a variety of ways, becoming a ShiftLeader for a Dunkin'/Baskin franchisee is a great career choice. Our team is committed to making our guests' day by serving them with a great product, a smile, and heck, maybe even a joke or two. !
Team Environment- Communicate appropriately with fellow team members, treating others fairly and with respect. Respond positively to feedback and direction given. Hold themselves accountable for their responsibilities on their shift. Adhere to schedule and arrive ready to work on time.
Operations Excellence for Guest Satisfaction- Hold guests as highest priority and ensure each guest is highly satisfied with his/her experience. Respond to specific guest needs and resolve problems with a sense of urgency. Adhere to Brand standards and systems, delivering quality food and beverage to each guest. Maintain a clean and neat workstation; complete thorough cleaning of guest areas as directed. Complete all required training and support the training of other team members.
What You'll Do:
As a ShiftLeader, you'll be the go-to person during your shift, helping to:
* Lead by example and support your team in delivering top-notch guest service
* Keep operations running smoothly - prepping food, managing inventory, or handling cash
* Train and coach crew members to be their best
* Ensure the store stays clean, safe, and welcoming by upholding all Food Safety, Brand, and Network standards
* Step in for the manager when needed, help make key decisions
What You'll Do:
As a ShiftLeader, you'll be the go-to person during your shift, helping to:
* Lead by example and support your team in delivering top-notch guest service
* Keep operations running smoothly - prepping food, managing inventory, or handling cash
* Train and coach crew members to be their best
* Ensure the store stays clean, safe, and welcoming by upholding all Food Safety, Brand, and Network standards
* Step in for the manager when needed, help make key decisions
What You Bring to the Table:
* Previous experience in food service or retail (leadership experience is a plus!)
* A positive attitude and strong communication skills
* Ability to multitask and stay cool under pressure
* Willingness to work flexible hours, including early mornings, weekends, and holidays
* A team-first mindset and a passion for great coffee and customer service
* Must be at least 18 years of age
* You're fluent in English and eligible to work in the U.S.
?Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee's restaurant(s). The terms "Company," "Dunkin'," "we," "our," or "us" refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee's terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.
","identifier":{"@type":"PropertyValue","name":"Job ID","value":"10727863"},"date Posted":"2025-10-22T16:48:01.761533+00:00","employment Type":["PART_TIME"],"hiring Organization":{"@type":"Organization","name":"Baskin Robbins","same As":"https://www.baskinrobbins.com/","logo":"https://dokumfe7mps0i.cloudfront.net/oms/15524/image/2025/4/LHUVQ_***********22/***********22.png"},"job Location":[{"@type":"Place","address":{"@type":"PostalAddress","street Address":"1431 S Hastings Way","address Locality":"Eau Claire","address Region":"WI","postal Code":"54701","address Country":"US"}}],"base Salary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","value":0,"min Value":0,"max Value":0,"unit Text":"HOUR, DAY, WEEK, MONTH, YEAR"}}} Skip to main content Skip to menu Skip to footer
* Careers Overview
* Working at Baskin-Robbins
* Culture
* Benefits & Perks
* Training & Development
Dunkin's cup
* Purpose and Values
Search
Search Careers Hamburger toggle Menu
Hamburger toggle Menu
Close
* Careers Home
* Working at Baskin-Robbins
* Culture
* Benefits & Perks
* Training & Development
* Purpose and Values
* Search Careers
Back
ShiftLeader
$26k-32k yearly est. 60d+ ago
Shift Manager - FT
DRM Arbys
Shift leader job in Eau Claire, WI
$12-$15 per hour Employer: DRM Inc. Why should you join the DReaM Team? * To be part of a family focused culture that allow you flexibility in your schedule to achieve your family dreams, improve your quality of life, and inspire the customer! * As a member of our team you will have the opportunity an support to develop your professional and personal skills by participating in our free leadership development curriculum.
* Additional benefits to you can include; free and discounted meal benefit, comfortable working attire (you can wear JEANS!), career advancement opportunities, as well as health benefits!
* Health/Dental/Vision/Life Insurance*
* Short Term Disability
* Long Term Disability
* Paid Time Off*
* Employee Referral Bonus Opportunities
* Years of Service Program
* 401(k) Plan*
What will you be doing in the restaurant?
* Inspire and supporting your team to provide their best service to customers in ensuring they meet their hunger needs to fulfill their DReaM's in making a difference in our communities. Examples including but not limited to:
* Lead and inspire your team to ensure our customers have a positive and inviting experience by providing positive feedback and setting goals.
* Ensure the restaurant remains clean and provides a safe environment by utilizing maintenance and food safety guidelines.
* Be adaptable to a variety of situations to support your team's abilities and knowledge to handle their roles in meeting customer needs.
* Remain calm and utilize your knowledge to help diffuse and resolve customer issues and employee wellness concerns.
* Provide coaching and positive feedback to your team in developing their professional and personal skills to take on new challenges.
* Make positive and inspiring relationships with customers and coworkers to fulfill yours and their quality of life.
* Have FUN!
What does it take to join the fun & inspiring DReaM team?
* The desire to grow and succeed in your personal & professional development. Ex: Display strong, effective people oriented relationship skills, and master foundational professional skills.
* Ability to occasionally lift up to 50lbs, and use your hands to prepare the meatiest sandwiches.
* Display drive, determination, punctuality, and maintain responsibility in working scheduled shifts.
* Have experience leading a diverse team in a restaurant capacity preferred.
* Adequate driving record to include valid driver's license & insurance.
* Ability to work flexible hours and work independently as well with a variety of personalities.
* Background check completed satisfactorily * be at least 18 years old.
* Ability to meet tight deadlines and work in a fast-paced environment.
DRM is EOE
* Based on Eligibility
$12-15 hourly 34d ago
Restaurant Shift Supervisor
Perkins Restaurants 4.2
Shift leader job in Black River Falls, WI
Benefits: * 401(k) * Dental insurance * Employee discounts * Flexible schedule * Health insurance * Opportunity for advancement * Paid time off * Training & development * Tuition assistance * Vision insurance BE A PART OF OUR SUCCESS! * Educational Assistance with DeVry University with complimentary laptop
* Immediate Family Members are also eligible
* Competitive Pay with Service Award Incentive
* Get paid daily through Daily Pay!
* Comprehensive Health Benefits including Medical, Dental, Vision, and more!*
* 401(k) retirement savings with company match
* Flexible Schedule
* All you can eat pancakes + meal discounts!
* Employee Discount Program
* Development Pathway: Step by step process to grow your career
* 3 College Credits hours for completing manager training
Founded in 1958, Perkins operates 324 restaurants in 32 states and four Canadian provinces. The Perkins system includes 85 company-owned and operated restaurants and 234 franchised units. Throughout its history, Perkins Restaurant & Bakery has remained true to its mission of providing guests with personalized service and delicious, homestyle food at a great value.
Perkins has experienced years of success through ensuring 100% guest satisfaction on every visit. If you want to work and grow with a company who has a proven track record of success, has an unmatched commitment to their employees and employees the best in the industry, you are in the right place!
Position Description
As a Service Leader, you will be responsible for achieving guest satisfaction through implementation of company policies, procedures, programs, and performance standards. In addition, you will monitor compliance with company standards and execution of all company policies to guarantee maximum guest satisfaction and a quality work environment.
Responsibilities:
* Ensures that all guests are properly greeted, seated, and served.
* Accountable for proper resolution of all guest complaints.
* Accountable for proper handling of cash, credit card information, gift cards and all things related to the payment of guest checks.
* Ensures proper control of the facility and equipment through preventive maintenance, repairs, security measures, and adherence to safety and sanitation requirements.
* Monitors and oversees food temperatures during hot and cold handling to reduce the incidence of risk factors known to cause food borne illness.
* Trains employees during shift to guarantee proper and productive performance.
* Takes responsibility and verifies that all menu items are prepared and served according to standards.
* Anticipates, identifies and corrects system breakdowns to achieve maximum guest satisfaction.
* Communicates with Manager on Duty and coworkers regarding product/service deficiencies, equipment, safety problems, etc.
* Responsible for change fund, cash register, and guest check control. Performance will have a direct affect on the unit's sales and profits through consistent guest satisfaction and cost controls.
Qualifications:
* Basic skills such as sanitation, safety, and customer service taught through in-house training
* Trustworthy; can be relied upon to deal with payment of guest checks and operate cash register
* Must be able to communicate clearly
* Must be able to coordinate multiple tasks simultaneously
Physical Requirements / Environment / Work Conditions:
* Must have high level of mobility/flexibility
* Must be able to work irregular hours under heavy stress/pressure during peak times
* Must possess a high level of coordination
* Must lift and carry serving trays weight up to 20 pounds for distances up to 30 feet
* Must be able to fit through an opening 30" wide
* Requires frequent reaching, bending, pushing and pulling
* Exposure to heat, steam, smoke, cold and odors
* Requires continual standing and walking
Disclaimer
This job description is not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended, however, to be an accurate reflection of those principal job elements essential for making decisions related to job performance, employee development and compensation. As such, the employee may perform other duties and responsibilities as required.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Founded in 1958, Perkins operates 277 restaurants in 32 states and two Canadian provinces. The Perkins system includes 81 company-owned and operated restaurants and 196 franchised units. With its diverse, moderately priced menu featuring breakfast, lunch, dinner, and bakery offerings, and its attractive and recently remodeled restaurants designed to facilitate efficiency and guest satisfaction, Perkins American Food Co. is a dining favorite with a solid and respected reputation in the marketplace.
The longevity and success of Perkins American Food Co. is largely attributed to the concept's ability to adapt to shifts in consumer dining trends and evolving taste preferences while delivering that homestyle goodness that guests crave. At Perkins, we're always updating our menu with fresh, flavorful and innovative items that take their place right alongside Perkins' iconic guest favorites, some of which have been on our menu for more than 30 years. We also take great pride in differentiating ourselves with the service and experience we provide. This has and continues to be a hallmark of our brand.
BE A PART OF OUR SUCCESS
Perkins has experienced years of success through ensuring 100% guest satisfaction on every visit. If you want to work and grow with a company who has a proven track record of success, has an unmatched commitment to their employees and employees the best in the industry, you are in the right place!
$33k-39k yearly est. 4d ago
Assistant Manager - Urgently Hiring
Dunkin'-Black River Falls
Shift leader job in Black River Falls, WI
If you enjoy working in a fast-paced, fun-paced environment that is challenging and allows you to apply your personality and skills in a variety of ways, becoming a Management Member for a Dunkin'/Baskin Robbin franchisee is a great career choice. Our team is committed to making our guests' day by serving them with a great product, a smile, and heck, maybe even a joke or two. Everyone on our team, from our franchisee to our manager to our crew member, works together and takes pride in doing a good job. If you are ready to roll up your sleeves and work with a winning team, then join our dynamic, award-winning franchise!
We are looking for Assistant Managers, who are 18+ and will be responsible for coaching Crew Members throughout their shift to execute Dunkin'/Baskin operational standards and deliver a great guest experience.
Assistant Manager Responsibilities:
- Work in a Team Environment
- Support a respectful team environment
- Communicate shift priorities, goals and results with team members
- Support the training of crew members as requested
- Provide coaching and feedback to crew members
- Maintain Operational Excellence
- Create and maintain a guest first culture in the restaurant
- Resolve guest issues
- Ensure Brand standards, recipes, and systems are executed
- Maintain a safe, secure, and healthy work environment by following and enforcing safety, food safety and sanitation guidelines; comply with local and state laws
- Drive Profitability
- Drive sales goals and results
- Execute restaurant standards and marketing initiatives
- Manage cash over/short during shift
- Ensure all products are prepared according to Brand standards
Drives Sales Growth:
- Takes accountability for understanding all in store marketing promotions
- Executes new product roll-outs including selling to Guests and product execution
- Ensures the restaurant is well maintained including cleanliness during shift
- Utilizes appropriate suggestive selling
- Brings product issues to the attention of Restaurant Manager
Competencies:
- Guest Focus
- Understands and exceeds guest expectations, needs and requirements
- Develops and maintains guest relationships
- Displays a sense of urgency with guests
- Seeks ways to improve guest satisfaction; asks questions, commits to follow-through
- Resolves guest concerns by following Brand recommended guest recovery process
- Passion for Results
- Sets and maintains high standards for self and others, acts as a role model
- Consistently meets or exceeds goals
- Contributes to the overall team performance; understands how his/her role relates to others
- Problem Solving and Decision Making
- Identifies and resolves issues and problems
- Uses information at hand to make decisions and solve problems; includes others when necessary
- Interpersonal Relationships & Influence
- Develops and maintains relationships with team without violating the fraternization policy.
- Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments
Skills/Qualifications:
- Restaurant, retail, or supervisory experience
- Math and writing skills
- Basic computer skills
- High School diploma or equivalent
Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee's restaurant(s). The terms “Company,” “Dunkin',” “we,” “our,” or “us” refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee's terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.
$27k-42k yearly est. 60d+ ago
Shift Manager
Hansen's Iga Market
Shift leader job in Mondovi, WI
The Shift Manager will be responsible for modeling and promoting Hansen's IGA Market culture by consistently providing “best in class” service to our guests. The main responsibility of the Shift Manager is to provide general assistance to the store in absence of a Store Manager or Assistant Store Manager. As a part of the Hansen's IGA Market leadership team, the Shift Manager must demonstrate accountability, strong team management skills and hands-on involvement, both on the floor and with the team.
Duties/Responsibilities:
Serve customers throughout the store while modeling Hansen's IGA Market culture and providing “best in class” customer service, which includes, greeting, engaging, delighting and thanking every guest for their business
Provide consistent, timely and friendly customer service when answering questions, making suggestions and resolving complaints
Manage all areas of the store, consistently leading by example and applying effective management techniques
Maintain store conditions including, but not limited to, ensuring perishables are full and fresh, proper sanitation standards, and overall organization and appearance of the store
Responsible for the opening and closing duties of the store in absence of a Store Manager or Assistant Store Manager
Daily communication with departments to assess daily needs and production schedule
Assist within the departments that have the greatest need for that day and report any staffing concerns to Store Manager or Assistant Store Manager
Delegate tasks and assist with training and coaching as needed
Assist with receiving and stocking daily deliveries as needed
Create attractive department displays and end caps based on specific sales for the week
Assist with ordering and inventory per the direction of the Store Manager or Assistant Store Manager
Assist with store promotional sales events as needed
Assist with the training and mentoring of new associates throughout the store
Maintain a clean and safe work environment by adhering to safety/sanitation regulations and procedures
Assist with all other store duties as needed
Qualifications
Required Qualifications
Must be a minimum of 18 years of age due to required operation of store equipment
Prior experience with food handling and cooking, preferably in a grocery setting, as well as leadership experience is preferred
Eagerness to interact with customers
Strong sense of team - ability to anticipate the needs of the team
Strong knowledge of local and state health, sanitation and safety regulations
Ability to work at a fast paced and efficient manner
Ability to quickly adapt to changing conditions, priorities and circumstances
Ability to maintain composure, meet deadlines and work effectively under pressure
Ability to take initiative and make decisions independently regarding department needs and priorities, under general supervision
Excellent time management, prioritization and organization skills
Excellent problem-solving and conflict resolution skills
Strong computer skills, working knowledge in Microsoft Office product suite and
Ability to stand, walk, lift, bend, push/pull for extended periods of time
Ability to lift up to 50 pounds
$27k-36k yearly est. 11d ago
Shift Leader - Hiring Immediately
Dunkin'-Clairemont Avenue
Shift leader job in Eau Claire, WI
Step Up, Lead On, and Keep America Running! Why Dunkin'? America runs on Dunkin', and so do our teams! We're seeking motivated, energetic, and reliable individuals to join our team as ShiftLeaders. This is your opportunity to lead the way - ignite teams, wow guests, and level up your career! If you enjoy working in a fast-paced, fun-paced environment that is challenging and allows you to apply your personality and skills in a variety of ways, becoming a ShiftLeader for a Dunkin'/Baskin franchisee is a great career choice.
Our team is committed to making our guests' day by serving them with a great product, a smile, and heck, maybe even a joke or two.
! Team Environment- Communicate appropriately with fellow team members, treating others fairly and with respect.
Respond positively to feedback and direction given.
Hold themselves accountable for their responsibilities on their shift.
Adhere to schedule and arrive ready to work on time.
Operations Excellence for Guest Satisfaction- Hold guests as highest priority and ensure each guest is highly satisfied with his/her experience.
Respond to specific guest needs and resolve problems with a sense of urgency.
Adhere to Brand standards and systems, delivering quality food and beverage to each guest.
Maintain a clean and neat workstation; complete thorough cleaning of guest areas as directed.
Complete all required training and support the training of other team members.
What You'll Do: As a ShiftLeader, you'll be the go-to person during your shift, helping to: - Lead by example and support your team in delivering top-notch guest service - Keep operations running smoothly - prepping food, managing inventory, or handling cash - Train and coach crew members to be their best - Ensure the store stays clean, safe, and welcoming by upholding all Food Safety, Brand, and Network standards - Step in for the manager when needed, help make key decisions What You Bring to the Table: - Previous experience in food service or retail (leadership experience is a plus!) - A positive attitude and strong communication skills - Ability to multitask and stay cool under pressure - Willingness to work flexible hours, including early mornings, weekends, and holidays - A team-first mindset and a passion for great coffee and customer service - Must be at least 18 years of age - You're fluent in English and eligible to work in the U.
S.
Many Dunkin' restaurants are owned and operated by an independent franchisee.
Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee's restaurant(s).
The terms “Company,” “Dunkin',” “we,” “our,” or “us” refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying.
Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee's terms and conditions of employment.
Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.
How much does a shift leader earn in Eau Claire, WI?
The average shift leader in Eau Claire, WI earns between $24,000 and $40,000 annually. This compares to the national average shift leader range of $26,000 to $43,000.
Average shift leader salary in Eau Claire, WI
$31,000
What are the biggest employers of Shift Leaders in Eau Claire, WI?
The biggest employers of Shift Leaders in Eau Claire, WI are: