Shift leader jobs in Farmington Hills, MI

Job Description Portillo's was just named one of QSR's Best Brands to Work For! Read more here. Do you relish the opportunity to create lifelong memories with customers? Can you add that extra special ingredient to our staff of high-performing leaders? At Portillo's, we're looking for Shift Leaders to join our team! You will be responsible for assisting with the operation of the restaurant by directing hourly crew in food production, equipment maintenance as well as inventory costs and controls. At the heart of Portillo's, we value Family, Greatness, Energy and Fun. Igniting the senses with unrivaled food and experiences, it all comes together to create lifelong memories for our guests. What's in it for you? Hot dog! The pay rate for this role is $17.00/hour. This position is also served with: Participation in a discretionary bonus program based on restaurant performance, among other ingredients An additional $2/hour for all hours worked after 11pm, $2/hour during inclement weather, and $3/hour to work on holidays* Free shift meals Career advancement opportunities - we're growing! Dedicated Shift Leader learning & development plus educational benefits Perks and discounts - access to hundreds of discounts from movie tickets to gym memberships and more Counseling and support resources through our Employee Assistance Program (EAP) DailyPay: Access your pay when you need it! Monthly “Franks a Lot” employee appreciation Working full time (30 hours or more per week)? You'll also be eligible for a bun-believable benefits package that includes: Your choice of health insurance from among three medical plans (including a PPO), two dental plans, and a vision plan A flexible time off program Our 401(k) with company match Paid life insurance Flexible Spending Accounts - healthcare and dependent care Beef Stock - our Employee Stock Purchase Plan** Voluntary Benefits like pet insurance, critical illness coverage, and identity theft insurance · Learn more about our benefits here *Easter, Memorial Day, July 4, Christmas Eve, New Year's Day **Must have worked at Portillo's for 1 year with an average of at least 20 hours over a 6-month period

The Housing Advocate Shift Lead plays a key leadership role in fostering a safe, welcoming, and empowering environment for all shelter guests and team members. This position provides day-to-day direction, mentorship, and support to team members to ensure consistent, high-quality service delivery. The Lead Advocate helps maintain a strengths-based, trauma-informed culture that promotes collaboration, accountability, and continuous learning across all shifts. This role acts as a bridge between direct service staff and program leadership, helping to communicate expectations clearly, encourage professional growth, and model integrity and compassion in every interaction. Responsibilities: Client Engagement & Support Welcome and engage each client with empathy, compassion, and respect, creating a supportive atmosphere that promotes trust and safety. Conduct client intake, orientation, and initial screenings to ensure smooth transitions into shelter services. Build positive rapport and encourage client strengths, resilience, and progress toward housing stability. Provide crisis support and de-escalation using trauma-informed and person-centered approaches. Ensure client access to essential services such as meals, showers, laundry, clothing, and hygiene supplies in a respectful and equitable manner. Health, Safety & Facility Management Promote and maintain a clean, safe, and secure shelter environment through regular health and safety checks. Conduct weekly room inspections and provide constructive feedback in a supportive and solution-focused way. Monitor shelter spaces and respond calmly and effectively to safety concerns or emergencies. Support facility organization, cleanliness, and the management of supplies and donations. Oversee client belongings stored on-site, maintaining organization and accountability. Leadership, Team Development & Collaboration Serve as an on-site leader and resource for staff, ensuring smooth operations and a unified team approach across shifts. Model professionalism, empathy, and accountability in all interactions with clients and colleagues. Foster an inclusive, positive, and collaborative work culture that values each team member's contributions. Provide guidance, feedback, and informal coaching to staff, helping them develop their confidence and skills. Support new team members through on-site orientation, training, and mentorship opportunities. Communicate schedule changes, call-offs, and staffing needs to the Program Manager, assisting with coverage when needed. Participate actively in team meetings and collaborative problem-solving to strengthen shelter operations. Build and maintain strong working relationships with colleagues, volunteers, donors, contractors, and partner agencies. Documentation & Compliance Accurately record client interactions, incidents, and shelter activities in the Homeless Management Information System (HMIS). Track and report daily census, bed availability, and referral activity. Complete timely and objective incident and shift reports. Support adherence to agency policies, procedures, and grant compliance requirements. Participate in required trainings to enhance professional growth and service quality. Professional Skills: Ability to use technology, including Microsoft office, an electronic database. Ability to document/communicate effectively verbally, in writing, and via email. Ability to work effectively as a team, demonstrating a professional demeanor and maintaining clear lines of communication with teammates and leadership. Professionally represent NSO and promote NSO mission and vision statements. Promote a harmonious work environment. Ensure consumer satisfaction through process of monitoring, improving, and delivering excellence in program services. Open to new approaches and taking the steps to increase knowledge, skills and abilities, both from within and outside NSO. Model the Pillars and guiding principles of NSO at all times. Compassionate, trauma-informed, and client-centered approach Strong leadership and team-building skills Effective coaching, mentoring, and conflict resolution abilities Clear, respectful, and professional communication Sound judgment and crisis intervention ability Detail-oriented with strong organizational skills Commitment to equity, inclusion, and continuous improvement Candidate Requirements: High School Diploma or GED Experience in customer service, human services or related field preferred but not required. Some completion of college coursework in Social Work, Psychology or related field preferred but not required Reliable Transportation Working Conditions and Necessary Capabilities Works in a homeless shelter type setting; uses a computer, telephone and other office equipment as needed, to perform duties. The noise level in the work environment is variable, due to frequent contact with consumers Seeing/vision, talking/speaking and listening/hearing are continuously required. Ability to stand for long periods of time, walk long distances, bend, stoop, and lift-up to 25lbs. May have exposure to cleaning chemicals as needed May have potential exposure to airborne infectious agents, blood and/or bodily fluids during medical emergencies. Ability to interact with clients using compassion, empathy, dignity, and respect. Ability to adapt rapidly to changes in environment, policies, and protocols. Neighborhood Service Organization is an equal opportunity employer and values diversity in its workforce. We encourage applications from all qualified individuals, including those with diverse backgrounds and those with disabilities.

We are looking for Shift Leaders to join our Jimmy John's team! Shift Leaders are responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback. Responsibilities: Team Environment: * * Support a respectful team environment * * Communicate shift priorities, goals and results with team members * * Support the training of crew members as requested * * Provide coaching and feedback to crew members Operational Excellence: * * Create and maintain a guest first culture in the restaurant * * Resolve guest issues * * Ensure Brand standards, recipes, and systems are executed * * Maintain a safe, secure, and healthy work environment by following and enforcing safety, food safety and sanitation guidelines; comply with local and state laws Profitability: * * Drive sales goals and results * * Execute restaurant standards and marketing initiatives * * Manage cash over/short during shift * * Ensure all products are prepared according to Brand standards Skills and Qualifications: * * Fluent in English * * Restaurant, retail, or supervisory experience * * Math and writing skills * * Basic computer skills * * At least 18 years of age (where applicable) * * High School diploma or equivalent, preferred Competencies: Great Focus: * Understands and exceeds guest expectations, needs and requirements * Displays a sense of urgency with guests * Seeks ways to improve guest satisfaction; asks questions, commits to follow-through * Resolves guest concerns by following Brand recommended guest recovery process Passion for: * Sets and maintains high standards for self and others, acts as a role model * Consistently meets or exceeds goals * Contributes to the overall team performance; understands how his/her role relates to others Problem Solving and Decision Making: * Identifies and resolves issues and problems * Uses information at hand to make decisions and solve problems; includes others when necessary Interpersonal Relationships & Influence: * Develops and maintains relationships with team members * Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments Company Introduction We slice our all-natural* meats and fresh veggies in-house every day. Our fresh-baked bread is made right here where you can see it, and our house-made tuna salad is fresh every day. The flavor of a ripe tomato, crisp shredded lettuce, combined with fresh-baked bread, fresh-sliced meat and real Hellmann's mayo - that's when the magic happens. Made with love every single day since 1983. That's Jimmy Fresh!

181 - Somerset Collection - Troy, MIWho Are We? Altar'd State is a rapidly growing women's fashion brand with 130+ locations in 40 states. It feels like a sanctuary - a place of beauty from the inside out. From welcoming experiences and warm associates to thoughtfully curated products, our brand is built upon the founding principles of giving back and making a difference in the world. Our Mission "Stand Out. For Good". At Altar'd State, those four words are more than just our motto, they are why we exist. From Mission Mondays, where 10% of our net proceeds go directly to local charitable organizations, to our long-standing partnership with Coprodeli USA, in which we are in the process of building 22 schools for impoverished communities in Peru, we are committed to giving back in meaningful ways to those in need. Position Overview The Assistant Store Leader of Operations leads and supports the Store Leader by directing activities required to achieve all store goals, including best of class guest service, sales objectives, operating expenses, loss prevention, and merchandising presentation, while driving both associate and guest engagement. You will provide guests with exceptional service, through relationship building, product knowledge sharing, and presenting a clean, well-maintained store environment. Operations Leaders drive excellence through increasing sales, finding operational efficiencies, and developing top talent within their team. People Fosters a guest-focused team environment through driving volume and anticipating guest needs Achieves excellent guest service by role-modeling company service standards Proactively provides timely feedback to associates, rewards and recognizes performance to drive retention Holds self and associates accountable for achievement of financial results and performance standards Manages conflict and coaches by applying company's recommended processes, standards and guidelines Empowers and involves associates in decision-making processes Receives feedback and fosters dialog around solutions Develops associates through an individualized approach by matching talent with tasks, delegating, and challenging on results Fosters team commitment through support, relationship building, and recognizing individual contributions Leads by managing through change and adversity Makes recommendations on hiring, promotions, and terminations of team members based on performance Process Consistently meets or exceeds store and individual goals and contributes to the store's overall goals. Engages our guests and make their shopping experience exceptional! Co-Leads floor sets/refresh management Makes recommendations on hiring, promotions, and terminations of team members based on performance Manages and oversee scheduling Manages back of house organization Manages shipment and product prep process (steaming, hanging etc.) Plans and manages merchandise markdown process Manages supply orders, maintenance & cleaning Manages Inventory/Damages Audits and manage banking & loss prevention systems Trains new associates on operational processes Co-manages payroll and responsible for store's financial performance Responsible for decisions regarding store operations and planning Controls workflow through successful planning and delegation Executes task directives within designated time frames Completes opening/closing procedures Adheres to loss prevention practices and reports potential incidents to ensure shortage control in order to protect Company assets Communicates effectively with executive team. Must be able to lift & carry heavy boxes (up to 30 lbs) Presentation Utilizes and manages the use of weekly reporting to track, analyze and communicate business results and determine strategies to maximize sales Interprets Home Office communication through Store Leader / District Leader partnership Partners with the Visual District Leader and Visual Assistant Store Leader to oversee and manage the roll-out of floorsets, window sets, fixture placement and overall visual environment. Maintains an awareness of brand aesthetic and relevance to the store environment and communicate with team Communicates performance observations and offers feedback to the District Leader Qualifications 1 year Retail Management Bachelor's Degree preferred Physical ability to perform tasks, which could require prolonged standing, sitting, reaching, kneeling and / or squatting frequently. May be required to occasionally climb ladders, climb and descend stairs frequently, depending on location. Must be able to lift and carry 30 pounds regularly without assistance. Stand Out For Good, Inc. is an equal opportunity employer and values diversity. All employment decisions are decided on the basis of qualification, merit and business need. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin. We are proud to share that our associates have made us one of Fortune's Best Companies to Work For! Recently, our team has received the following recognition: #73 in Fortune 100 Best Companies to Work For 2023 #4 in Fortune Best Workplaces in Retail™ 2022 #93 in Best Workplaces for Millennials™ 2023 #34 in Fortune Best Workplaces for Women™ 2022

Bring an enthusiastic attitude and reliable leadership every week. Desire to help people grow and to teach others the Biggby systems that provide exceptional products and services for our customers. An appreciation for the value of each customer that stops by our store. Leadership: i) Learn, model, coach and ensure BIGGBY operational systems are followed ii) Effectively use the Biggby barista timeline to ensure smooth business operations iii) Effectively use the Leadership Tools to ensure smooth business operations iv) Promote a positive and healthy work environment through daily use of company best practices; v) Assist other leaders to promote employee development and business growth vi) Communicate openly and honestly with peers and leaders. vii) Expected to help cover shifts as needed. Attitude: • Eager to learn • Willingness to adopt the Biggby systems and standards • Genuinely care for our fanatical customers Duties: Perform model and teach BIGGBY processes and techniques involving: Cashier (suggestive selling; cash handling; order accuracy) Drink-making (use of espresso and other coffee equipment) Food production (preparing bagels and bagel sandwiches) Cleaning Safety procedures Requirements:: Able to comfortably lift 30 lbs Able to stand for duration of shift Legally authorized to work in the U.S. Must be at least 18 years old Reliable transportation Must work at least 5 shifts per week for a minimum of 35 hours per week Prior food service leadership experience

Shift Leader/Key Holder Just like our farm-fresh milk and super premium ice cream, a career at Oberweis is simply the best! Join our amazing team of friendly faces to work in a fun, goal-oriented work environment. With competitive salaries, benefits and perks, you ll soon find that the sweetest careers begin at Oberweis! **Must be at least 18 years old** Hourly Rate: Pay starting at $15/hr Shift Leaders Work Hours: 3-5 days per week Is your calling to be a team leader while providing a world class experience? Are you up to the challenge to making someone's life a little happier, a little easier, and a lot more delicious? If so, we want you! Here's the scoop: Our Shift Leaders Key Responsibilities: Assist Manager and Assistant Manager in supervision of employees in every phase of product preparation and customer service. Know all functions of the store and be able to step in and perform any of the job duties Perform opening and closing duties based on schedule Exceed customer expectations Assist Manager and Assistant Manager in handling of monies and back deposits in a safe and responsible manner. Physical Requirements: Bend, stoop, and reach to receive inventory, stock, serve customers, and clean store. Carry up to 30 Ibs. As a Shift Leader we offer: Flexible schedules Growth and development, turning your job into a career "Good Job" recognition and incentive program for being a great employee An established career path plan with continuous, on-going leadership training Corporate product discount of up to 50% on our delicious products About Oberweis, part of the Hoffmann Family of Companies: Oberweis Dairy is still a family-owned business that has been serving smiles for nearly 100 years! We proudly provide our customers with superior-tasting products and exceptional customer service. Since 1927, Oberweis has expanded from premium milk and ice cream to our family of restaurant brands Oberweis Ice Cream & Dairy Store, That Burger Joint, Wood Grain Pizzeria, Oberweis Home Delivery Service, and at a grocery store near you. In June of 2024, the Hoffman Family of Companies acquired Oberweis, pledging to uphold the brand's tradition of quality and passion for delivering exceptional dairy products. When you walk through the doors of an Oberweis Ice Cream & Dairy Store, you ll instantly feel as if you ve gone back in time to the good old days of sitting down at the counter of your local soda fountain for a tasty ice cream treat. Satisfy your craving for high-quality, classic American comfort food at That Burger Joint where you can order hand-cut fries smothered in cheese and bacon, juicy double patty burgers, and of course, a hand-dipped Oberweis shake! Visit us at WoodGrain Pizzeria for hand-crafted, fast-fired pizzas and premium quality salads. All of our made-to-order menu items are fresh and made completely from scratch. Add convenience to your already busy schedule with Oberweis easy and convenient Home Delivery Service! Every week customers choose from over 300 hand-selected, quality dairy and grocery items that are delivered right to their front door. Service is offered throughout the Midwest in Illinois, Wisconsin, Missouri, Indiana and Michigan. Find your favorite Oberweis products in your local grocery store. Oberweis milk, drinks, and ice cream products are available in over 850 grocery stores throughout the United states. It's a promise from our family to yours that what you re about to enjoy has been sincerely cared for in every possible way. Whether it s a scoop of super premium ice cream or farm-fresh products delivered right to your door, Oberweis pledges every single day to make life a little easier and a lot more delicious!

What's in it for you… * Insurance enrollment available from DAY 1! * Paid time off available from DAY 1! * Holiday pay available from DAY 1! * 401(k) enrollment after 30 days! * Hotel and travel discounts at worldwide destinations! * Professional development and promotion opportunities! The impact you'll make… The Kitchen Supervisor will oversee kitchen operations, create an innovative menu, and prepare or coordinate the preparation of food ordered by patrons. What you'll be doing… * Oversees the operations of the kitchen and back-of-house, ensuring that food is prepared safely, efficiently, and according to specifications or request. * Ensures kitchen runs in accordance with all applicable health, safety, and hygiene codes and standards. * Creates and modifies the restaurant's menu based on food trends, food costs, patron requests, and seasonal availability. * Oversees stocking, ordering, and purchasing of ingredients, ensuring that necessary ingredients are available and as fresh as possible while also minimizing spoilage and waste. * Maintains and inspects kitchen equipment and utensils, recommending repairs or replacements as needed. * Maintains kitchen budget. * Sets prices for food items on the menu. * Performs other related duties as assigned. Supervisory Responsibilities: * Trains and/or oversees training of kitchen staff. * Schedules kitchen staff, assigning roles based on experience and skills. * Supervises work product from kitchen and back-of-house staff. * Conducts performance evaluations that are timely and constructive. * Handles discipline and termination of employees as needed and in accordance with hotel policy. You should be able to… * Stand and preparing and cooking food for prolonged periods of time * Lift up to 25 pounds at times. * Work in a kitchen environment that may involve exposure to extreme heat or cold. Requirements… * Relevant experience or training, which may be demonstrated via degree or certificate, completion of apprenticeship, or other experience necessary to become trained as a highly skilled professional cook. * Hotel experience preferred. About First Hospitality… Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality's strategic vision is to create value for all through excellence and an openness to doing things differently. First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee's differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.

PAY TRANSPARENCY: earn between $15.25 and $15.75 plus digital tips!* Do you hunger for more? Potbelly Sandwich Shop is looking for friendly and outgoing people who enjoy working in a fast-paced, friendly environment. We are where good vibes and great careers are a way of life! What started as a small antique store in 1977 has become a nationally recognized neighborhood sandwich shop with over 400 locations across the United States. But toasty sandwiches are only as good as the people behind them. And yeah, we've got the best. Ready to join our growing Potbelly Nation? The Shift Leader leads and behaves according to Potbelly values. They will lead a shift by managing and developing associates to execute outstanding product quality and customer service, build sales and control costs for each shift. What's In It For You: * Competitive pay! * Medical, Dental & Vision Insurance * Domestic Partnership Benefits * Paid Parental Leave * FSA and HSA with Employer Contribution * Commuter Benefit Program * Retirement Savings 401(k) with company match * Employee Assistance Program * Paid Time Off * Discount Program * Flexible Work Schedule * Career growth opportunities If hired, you must meet and maintain all eligibility requirements to qualify What you bring to the table... * You want to delight customers with great food and good vibes * You are friendly and customer service oriented * You have strong written and verbal communication skills * You enjoy problem-solving * You enjoy higher levels of noise from music, customer and employee traffic * You love working in a fast-paced environment * You can manage potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish * You can handle the heat of the kitchen - knife skills are a plus! * You're at least 18 years old * A minimum of 1 year supervisory experience in a restaurant or retail environment preferred * You're able to stand/walk for 8-9 hours or as needed * You're able to lift up to 10 pounds frequently and up to 50 pounds occasionally * Illinois Applicants - all IL employees are required to become food safety certified within 30 days of employment. Job Duties and Functions * Lead team members on shifts, including efficient assignment of tasks while providing feedback * Ensure all security procedures are followed * Ensure back-of-the-house procedural standards are met * Count drawers and follow proper daily cash handling procedures * Prepare quality finished products (sandwiches, salads, soups, cookies, ice cream, etc.) efficiently * Comply with health and safety standards for food, cleanliness and safety * Restock food line, chips and cooler * Clean tables, counters, floors, bathrooms, kitchen and utensils; take out trash * Operate cash register: handle, balance and follow all cash handling procedures * Effectively handle customer complaints/issues * Others duties as assigned * As a requirement of the position, all Shift Leaders and Managers must be trained and pass a Food Safety Certification course. In Illinois, certification is required through the Illinois Department of Public Health, while in all other states certification is required through the National Restaurant Association (ServSafe), National Registry of Food Safety Professionals or the National Environmental Health Association (Prometric). Should the Shift Leader or Manager fail to pass the certification requirements after two attempts, he or she will be not be qualified to continue to perform in a Shift Leader or Management capacity- * Potbelly cannot make guarantees about tip earnings* At Potbelly, we are committed to creating a welcoming and respectful environment where individuals are valued for their unique perspectives, backgrounds, and strengths. We believe that inclusion, collaboration, and mutual respect enhance the way we serve our customers and work together as a team. All employment decisions are based on qualifications, merit, and business need. We're an equal opportunity employer. Each applicant will be considered for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, veteran status, or any other basis protected by applicable federal, state or local law. Application Deadline: Applications must be submitted by [1/26/2026] to be considered for this position. The posting may close earlier if a suitable candidate is selected before the deadline.

Job DescriptionAfro-Caribbean Food Justice. Fresh-made, delicious Afro-Caribbean Food & Drinks available to every village. Our kitchen allows us chef-prepared meals efficiently priced to what the community can afford. Well bring ready-to-eat meals to you at home, work, school, or on the go to your Village of choice. Together we can make a just food village, where good food is affordable and accessible to all. Food served fast does not have to be a typical fast-food experience. YumVillage has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone. THE OPPORTUNITY As Kitchen Leader, you will learn how to prepare great food, grill meats, and saut vegetables. You are responsible for making sure our food is absolutely delicious. Youll order the food and train others to become future kitchen managers. The Kitchen Leader helps ensure the quality and safety of YumVillages delicious food every day. They see to it that the kitchen is clean, organized and well stocked; and that the equipment is properly maintained and in good condition. Throughout the process they are serving as a role model for Crew members, helping them learn to become future Kitchen Leaders. At its core, as with every position at YumVillage, it is about promoting teamwork and creating a great customer experience. While on the clock, the Kitchen Leaders are always busy on their feet, accomplishing their stations goals, taking on tasks that they see that need to get done, and pitching-in to help their teammates. Benefits/Perks Flexible Scheduling 401k Healthcare Competitive Compensation Career Advancement Opportunities Job Summary We are seeking an experienced Kitchen Leader to join our team! As a Kitchen Leader, you will be responsible for the restaurants operational performance during your shift. You will create employee schedules, supervise staff, and assign duties to ensure the restaurant runs smoothly. The ideal candidate is a strong leader with restaurant experience. Responsibilities: Train and manage employees and assign duties as needed Lead team in providing exceptional customer service Resolve customer complaints gracefully and with tact Adhere to all health and safety rules and regulations Provide sales and productivity reports to upper management Maintain appropriate inventory levels, reorder and restock when necessary Cover the shifts of absent employees As Kitchen Leader, you will learn how to prepare great food, grill meats, and saut vegetables You are responsible for making sure our food is absolutely delicious Youll order the food and train others to become future kitchen leaders The Kitchen Leader helps ensure the quality and safety of YumVillages delicious food every day They see to it that the kitchen is clean, organized and well stocked; and that the equipment is properly maintained and in good condition Throughout the process they are serving as a role model for Crew members, helping them learn to become future Kitchen Leaders Ensuring food quality by cooking and prepping food to order, and following kitchen procedures Monitoring food waste and inventory levels, and resolving food quality issues Supporting a strong team dynamic between back of house Crew and front of house Crew Communicating with Crew members and customers effectively in order to ensure great customer service and throughput Ensuring the kitchen is properly cleaned and sanitized Monitoring kitchen equipment and ensuring it is kept in good repair; making sure malfunctioning equipment is repaired as quickly as possible Ensuring that the kitchen itself and all Crew members meet the necessary guidelines to ensure there are no injuries or accidents Filling out Material Safety Data Sheets (MSDS) and Inventory Rotation (FIFO) Qualifications: High school diploma/GED Previous food service experience Familiarity with Microsoft Office, restaurant management software, and POS software Ability to remain calm and thrive under pressure Excellent management and leadership skills Strong communication and problem-solving skills Have YumVillage Crew member experience Have the ability to understand and articulate YumVillages Food With Integrity philosophy Have the knowledge and ability to speak, write, and understand the primary language(s) of the work location

Under the general supervision of the Crisis Care Center - Site Director, the Crisis Care Shift Supervisor is responsible for providing general supervision and monitoring for the Crisis Care Center. This position will also provide clinical support for clients of the Crisis Care Center. PRINCIPAL DUTIES AND RESPONSIBILITIES: Serves as the onsite immediate supervisor for team members through role modeling, coaching, and assisting the unit. Oversees daily operations. Creates a healthy partnership with stakeholders. Monitors and oversees workflows at the DWIHN Crisis Care Center. Monitors and oversees guest visits at the DWIHN Crisis Care Center. Provides support and development to staff by modeling position functions for the team. Ensures that services and linkage are provided for ongoing recovery and treatment services. Serves as the mental health professional for individuals until they are enrolled in services at other community agencies. Determines a provisional diagnosis, obtains documentation of medical necessity, and submits authorizations for service. Conducts thorough clinical assessments and treatment plans for services. Assesses the individual's needs and provides appropriate support and referrals. Provides short-and long-term recovery-oriented therapeutic counseling and education on a group or individual basis. Provides family education and family counseling. Completes clinical documentation as required. Facilitates recovery education courses. Conducts thorough clinical assessments and treatment plans for services. Provides crisis management services and responds to urgent/emergent participant needs. Implements the transition/discharge care plan in partnership with each participant. Works in concert with the Site Director and Unit Administrator to ensure that quality, compliance, and deliverables are met. Works with the Site Director and Unit Administrator regarding personnel matters. Performs related duties as assigned. KNOWLEDGE, SKILLS AND ABILITIES (KSA'S) Knowledge of DWIHN policies, procedures and practices. Knowledge of the DWIHN provider network and community resources. Knowledge of the Michigan Mental Health Code. Knowledge of MDHHS policies, rules, regulations and procedures. Knowledge of Federal policies, rules, regulations and procedures as it relates to DWIHN. Knowledge of behavioral health and mental health principles and practices. Knowledge of the Michigan Medicaid Provider Manual. Knowledge of MHWIN. Knowledge of the LOCUS model. Knowledge of the clinical care process (screening, assessment, treatment planning, case management and continuing care). Knowledge of and ability to use screening and assessment tools for behavioral health services. Knowledge of Crisis Operations principles and practices. Knowledge of Crisis Center operations and management. Knowledge of Crisis Center programs. Knowledge of the Adult continuum of care for all disability designations (I/DD, SMI, Co-Occurring Disorder). Knowledge of adult services: Outpatient, Co-Occurring services, CM, ACT, Supported Employment, and Med Drop. Knowledge of ICD 9, CPT Codes, DSM-IV Statistical Manual or most current diagnostic edition. Knowledge of medical and behavioral health practices and terminology. Knowledge of compliance standards. Knowledge of Medical Necessity Criteria for Behavioral Health Services. Knowledge of the American Society of Addiction Medicine Patient Placement Criteria (ASAM). Knowledge of the Federal Confidentiality Regulations, 42 CFR, Part 2. Knowledge of documents / regulations that govern the provision of mental health services, e.g., Medicaid Manual Mental Health and Substance Abuse Chapter III, State Plan for Medicaid, Michigan Department of Health and Human Services Quality Plan, BBA requirements and the Mental Health Code. Supervisory skills. Management skills. Team Leadership skills. Training skills. People management skills. Project management skills. Coaching skills. Conflict Resolution skills. Assessment skills. Evaluation skills. Organizational skills. Planning skills. Decision Making skills. Interpersonal skills. Customer Service skills. Communication skills. Active Listening skills. Teaching skills. Computer skills (Word, Excel, Access, Power Point, Outlook, Teams). Team building skills. Relationship-building skills. Ability to communicate orally. Ability to communicate in writing. Ability to work effectively with others. Ability to work with an ethnically, linguistically, culturally, economically and socially diverse population. Judgement/Reasoning ability. REQUIRED EDUCATION: A Master's Degree from a recognized college or university in the Human Services, the Social Services, Nursing (a Bachelor's Degree will be accepted), Public Health, Public Administration, Healthcare Administration, Health Management, Psychology, Counseling, Social Work or a related field. REQUIRED EXPERIENCE: Five (5) years of full-time paid professional experience working in a human service, social service, mental health or behavioral health setting. AND Two (2) years of full-time paid professional experience in crisis services. AND Two (2) years of full-time paid professional experience as an executive, administrator, manager or supervisor in a human service, social service, mental health or behavioral health setting. REQUIRED LICENSE(S). A Valid State of Michigan clinical licensure: RN, LMSW, LMHC, LPC, LLP or PhD. (A limited license will be accepted). A valid State of Michigan Driver's License with a safe and acceptable driving record. WORKING CONDITIONS : This position will work in the DWIHN Crisis Care Center. This position will be required to work with persons who may suffer from mental health or substance abuse crises. Crisis Care Operations is a 24/7 unit. Candidates will be required to work a 12-hour schedule. Candidates must be able to work a flexible schedule. (THIS IS A CONTINGENT POSITION) This description is not intended to be a complete statement of job content, rather to act as a general description of the essential functions performed. Management retains the discretion to add or change the position at any time. Please Note: DWIHN requires proof of being fully vaccinated for COVID-19 as a condition of employment. Medical or religious accommodations or other exemptions that may be required by law, will be approved when properly supported. Further information will be provided during the recruitment process. The Detroit Wayne Integrated Health Network is an Equal Opportunity Employer

Job Details Detroit , MI High School $16.00 - $16.00 Hourly 3:00pm - 11:00pmDescription Job Purpose: - The Shift Supervisor at Patriot Security Enterprises LLC is responsible for overseeing the safety and security operations during their assigned shift. This role ensures that all security protocols are adhered to, manages the security team efficiently, and provides a secure environment for clients and employees. Key Responsibilities: - Supervise and coordinate the activities of the security team during the shift. - Ensure compliance with company policies and security protocols. - Conduct regular inspections and patrols to maintain a secure environment. - Respond promptly to security incidents and emergencies, providing leadership and guidance. - Train and mentor new security personnel to uphold company standards. - Maintain accurate records of incidents and shift activities. - Liaise with clients and management to address security concerns and provide updates. - Implement and enforce safety measures to protect property and personnel. - Evaluate and report on the performance of security staff, providing feedback and recommendations for improvement. - Assist in the development and implementation of security procedures and policies. Qualifications Required Education: - High school diploma or equivalent; an associate degree in management or a related field is preferred. Required Experience: - Minimum of 2 years of experience in a supervisory role, preferably within the security industry. - Proven track record of managing teams and ensuring operational efficiency. - Experience in conflict resolution and handling emergency situations effectively. Required Skills and Abilities: - Strong leadership and team management skills, with the ability to motivate and guide team members. - Excellent communication skills, both verbal and written, for clear and effective interaction with staff and clients. - Ability to make quick, informed decisions in high-pressure situations. - Proficient in using security systems and technology, including surveillance equipment and reporting software. - Strong organizational skills with attention to detail and the ability to multitask. - Knowledge of safety regulations and security protocols. - Ability to work flexible hours, including nights, weekends, and holidays, as required by the business needs.

DP World delivers tailored, scalable and progressive solutions to customers in more than 100 global locations. The company has managed supply chain synergies for global automotive and technology premier brands for more than 60 years. We are looking for an experienced Operations Shift Manager, based in Detroit, to plan, direct and coordinate the operations at the facility. About the Role How you will contribute * Manage the daily activities of a logistics operation to maximize scheduling and delivery of commodities to the customer. * Interface with customer to ensure smooth -coordination of scheduling and maximization of schedule adherence; provides input on local conditions, identifies needs and receives direction on real-time staffing increases or decreases. * Enact contingency plans as needed; escalate and direct activities during system problems, disasters, etc.; identify potential problems, troubleshoot, escalate issues to local and senior management, and participate in post-mortem analysis of problems providing input for future process improvements. * Review ongoing performance results to targets. Take corrective measures with authorization, escalate as needed * Responsible for providing effective leadership to the Warehouse Managers and/or team, enforcing company standards, act as a role model. * Other duties as assigned. Your Key Qualifications * Bachelor's degree in business, engineering, or related field preferred. * Progressive experience performing professional level operational and plant management duties; preferably in automotive or logistics industry. * Ability to read, analyze, and interpret complex documents. Ability to respond effectively to sensitive inquiries or complaints. Ability to write documents using original or innovative techniques or style. Ability to make effective and persuasive presentations on controversial or complex topics to top management and customer. * Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. * Proficient personal computer skills including electronic mail, record keeping, routine database activity, word processing, spreadsheet, graphics, etc. Compensation DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package. About DP World Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally. With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that's fit for the future. We're rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology - and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we're at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer's door. DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures - not just in what we do but also in how we behave. We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what's possible. The DP World family comprises of syncreon, Imperial and P&O. WE MAKE TRADE FLOW TO CHANGE WHAT'S POSSIBLE FOR EVERYONE. Job Segment: Logistics, Supply Chain Manager, Supply Chain, Supply, Facilities, Operations

At Taco Bell, We're hungry for Más . Más Heart, Más Flavor, and Más Value. If YOU want Más in YOUR life read on… Are YOU a born leader? Do you want to lead people? Do YOU make others smile easily? When YOU say, “Thank You”, do you mean it? Do YOU believe that everything is possible? Are YOU a foodie? Do you know what it takes to make AWESOME food? Are YOU proud when your team achieves success? If YES, YOU have a career at Taco Bell! Why NLI? Great People, Top Pay & Benefits, and Job Security, with an ever-expanding company providing opportunities for advancement to make a fulfilling career. Apply for whatever reason guides you, stay for the work family you find! At Northland Investments we don't just talk, we walk the talk. Maybe you're looking for extra cash, a reason to get out of the house, or you want to build a career but don't know where to start. We're here for all the above and we want to let you in on a "secret" - most of our District Managers, Directors, and even our President/Owner, they started as a Team Member with our Franchise! No joke, we grow from within and we're proud of it. Based in Northern Michigan for more than 30 years, we currently operate 29 restaurants throughout the state. Visit **************** or text NEWJOB to 85000 today for a position that best fits YOU Paid Vacation & Sick Time for All Monthly Bonus Program Health Insurance Packages - Medical/Vision/Dental Referral Program - Work with Your Friends! (if you want to) $50/referral for you and the referred 401K with Employer Match $$$ Daily Pay Subscriber Tuition Scholarships and Grants available Semi-Annual Reviews with Raise Potential Flexible Schedules - We can work around you! FREE meals every day you work Recognition & Incentive Programs Paid Training including your orientation Education assistance FREE GED programs Short-term disability & Life insurance RSDS Discount Program - Cell Plans, Vacations, Apparel, and more Fundraisers and volunteer programs The Shift Manager assists the management team by leading work shifts and performing assigned administrative tasks. The Shift Manager directly supervises crew members; maintains responsibility for the performance of the assigned duties and is responsible for restaurant operations in the absence of the Restaurant General Manager. The Shift Manager accomplishes these objectives by actively leading, coaching and directing of crew on a day-to-day basis. Shift Manager behaviors include: Models and drives excellence in customer service Models and maintains compliance with company standards in product and facility specifications Models excellence in food handling procedures Models excellence in operational activity to achieve unit guest service and performance targets Assists in training, developing and motivating crew members Assists in achieving store financial results by running a successful shift to brand standards

Shift Leader/Key Holder Just like our farm-fresh milk and super premium ice cream, a career at Oberweis is simply the best! Join our amazing team of friendly faces to work in a fun, goal-oriented work environment. With competitive salaries, benefits and perks, you ll soon find that the sweetest careers begin at Oberweis! **Must be at least 18 years old** Hourly Rate: Pay starting at $15/hr Shift Leaders Work Hours: 3-5 days per week Is your calling to be a team leader while providing a world class experience? Are you up to the challenge to making someone's life a little happier, a little easier, and a lot more delicious? If so, we want you! Here's the scoop: Our Shift Leaders Key Responsibilities: Assist Manager and Assistant Manager in supervision of employees in every phase of product preparation and customer service. Know all functions of the store and be able to step in and perform any of the job duties Perform opening and closing duties based on schedule Exceed customer expectations Assist Manager and Assistant Manager in handling of monies and back deposits in a safe and responsible manner. Physical Requirements: Bend, stoop, and reach to receive inventory, stock, serve customers, and clean store. Carry up to 30 Ibs. As a Shift Leader we offer: Flexible schedules Growth and development, turning your job into a career "Good Job" recognition and incentive program for being a great employee An established career path plan with continuous, on-going leadership training Corporate product discount of up to 50% on our delicious products About Oberweis, part of the Hoffmann Family of Companies: Oberweis Dairy is still a family-owned business that has been serving smiles for nearly 100 years! We proudly provide our customers with superior-tasting products and exceptional customer service. Since 1927, Oberweis has expanded from premium milk and ice cream to our family of restaurant brands Oberweis Ice Cream & Dairy Store, That Burger Joint, Wood Grain Pizzeria, Oberweis Home Delivery Service, and at a grocery store near you. In June of 2024, the Hoffman Family of Companies acquired Oberweis, pledging to uphold the brand's tradition of quality and passion for delivering exceptional dairy products. When you walk through the doors of an Oberweis Ice Cream & Dairy Store, you ll instantly feel as if you ve gone back in time to the good old days of sitting down at the counter of your local soda fountain for a tasty ice cream treat. Satisfy your craving for high-quality, classic American comfort food at That Burger Joint where you can order hand-cut fries smothered in cheese and bacon, juicy double patty burgers, and of course, a hand-dipped Oberweis shake! Visit us at WoodGrain Pizzeria for hand-crafted, fast-fired pizzas and premium quality salads. All of our made-to-order menu items are fresh and made completely from scratch. Add convenience to your already busy schedule with Oberweis easy and convenient Home Delivery Service! Every week customers choose from over 300 hand-selected, quality dairy and grocery items that are delivered right to their front door. Service is offered throughout the Midwest in Illinois, Wisconsin, Missouri, Indiana and Michigan. Find your favorite Oberweis products in your local grocery store. Oberweis milk, drinks, and ice cream products are available in over 850 grocery stores throughout the United states. It's a promise from our family to yours that what you re about to enjoy has been sincerely cared for in every possible way. Whether it s a scoop of super premium ice cream or farm-fresh products delivered right to your door, Oberweis pledges every single day to make life a little easier and a lot more delicious!

PAY TRANSPARENCY: earn between $15.25 and $15.75 plus digital tips!* Do you hunger for more? Potbelly Sandwich Shop is looking for friendly and outgoing people who enjoy working in a fast-paced, friendly environment. We are where good vibes and great careers are a way of life! What started as a small antique store in 1977 has become a nationally recognized neighborhood sandwich shop with over 400 locations across the United States. But toasty sandwiches are only as good as the people behind them. And yeah, we've got the best. Ready to join our growing Potbelly Nation? The Shift Leader leads and behaves according to Potbelly values. They will lead a shift by managing and developing associates to execute outstanding product quality and customer service, build sales and control costs for each shift. What's In It For You: * Competitive pay! * Medical, Dental & Vision Insurance * Domestic Partnership Benefits * Paid Parental Leave * FSA and HSA with Employer Contribution * Commuter Benefit Program * Retirement Savings 401(k) with company match * Employee Assistance Program * Paid Time Off * Discount Program * Flexible Work Schedule * Career growth opportunities If hired, you must meet and maintain all eligibility requirements to qualify What you bring to the table... * You want to delight customers with great food and good vibes * You are friendly and customer service oriented * You have strong written and verbal communication skills * You enjoy problem-solving * You enjoy higher levels of noise from music, customer and employee traffic * You love working in a fast-paced environment * You can manage potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish * You can handle the heat of the kitchen - knife skills are a plus! * You're at least 18 years old * A minimum of 1 year supervisory experience in a restaurant or retail environment preferred * You're able to stand/walk for 8-9 hours or as needed * You're able to lift up to 10 pounds frequently and up to 50 pounds occasionally * Illinois Applicants - all IL employees are required to become food safety certified within 30 days of employment. Job Duties and Functions * Lead team members on shifts, including efficient assignment of tasks while providing feedback * Ensure all security procedures are followed * Ensure back-of-the-house procedural standards are met * Count drawers and follow proper daily cash handling procedures * Prepare quality finished products (sandwiches, salads, soups, cookies, ice cream, etc.) efficiently * Comply with health and safety standards for food, cleanliness and safety * Restock food line, chips and cooler * Clean tables, counters, floors, bathrooms, kitchen and utensils; take out trash * Operate cash register: handle, balance and follow all cash handling procedures * Effectively handle customer complaints/issues * Others duties as assigned * As a requirement of the position, all Shift Leaders and Managers must be trained and pass a Food Safety Certification course. In Illinois, certification is required through the Illinois Department of Public Health, while in all other states certification is required through the National Restaurant Association (ServSafe), National Registry of Food Safety Professionals or the National Environmental Health Association (Prometric). Should the Shift Leader or Manager fail to pass the certification requirements after two attempts, he or she will be not be qualified to continue to perform in a Shift Leader or Management capacity- * Potbelly cannot make guarantees about tip earnings* At Potbelly, we are committed to creating a welcoming and respectful environment where individuals are valued for their unique perspectives, backgrounds, and strengths. We believe that inclusion, collaboration, and mutual respect enhance the way we serve our customers and work together as a team. All employment decisions are based on qualifications, merit, and business need. We're an equal opportunity employer. Each applicant will be considered for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, veteran status, or any other basis protected by applicable federal, state or local law. Application Deadline: Applications must be submitted by [1/12/2026] to be considered for this position. The posting may close earlier if a suitable candidate is selected before the deadline.

We have two locations in Canton. One located at 6535 N. Canton Center Rd and another located at 41806 Ford Rd. We are looking for Shift Leaders to join our Jimmy John's team! Shift Leaders are responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback. Responsibilities: Team Environment: * * Support a respectful team environment * * Communicate shift priorities, goals and results with team members * * Support the training of crew members as requested * * Provide coaching and feedback to crew members Operational Excellence: * * Create and maintain a guest first culture in the restaurant * * Resolve guest issues * * Ensure Brand standards, recipes, and systems are executed * * Maintain a safe, secure, and healthy work environment by following and enforcing safety, food safety and sanitation guidelines; comply with local and state laws Profitability: * * Drive sales goals and results * * Execute restaurant standards and marketing initiatives * * Manage cash over/short during shift * * Ensure all products are prepared according to Brand standards Skills and Qualifications: * * Fluent in English * * Restaurant, retail, or supervisory experience * * Math and writing skills * * Basic computer skills * * At least 18 years of age (where applicable) * * High School diploma or equivalent, preferred Competencies: Great Focus: * Understands and exceeds guest expectations, needs and requirements * Displays a sense of urgency with guests * Seeks ways to improve guest satisfaction; asks questions, commits to follow-through * Resolves guest concerns by following Brand recommended guest recovery process Passion for: * Sets and maintains high standards for self and others, acts as a role model * Consistently meets or exceeds goals * Contributes to the overall team performance; understands how his/her role relates to others Problem Solving and Decision Making: * Identifies and resolves issues and problems * Uses information at hand to make decisions and solve problems; includes others when necessary Interpersonal Relationships & Influence: * Develops and maintains relationships with team members * Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments Company Introduction We slice our all-natural* meats and fresh veggies in-house every day. Our fresh-baked bread is made right here where you can see it, and our house-made tuna salad is fresh every day. The flavor of a ripe tomato, crisp shredded lettuce, combined with fresh-baked bread, fresh-sliced meat and real Hellmann's mayo - that's when the magic happens. Made with love every single day since 1983. That's Jimmy Fresh!

Bring an enthusiastic attitude and reliable leadership every week. Desire to help people grow and to teach others the Biggby systems that provide exceptional products and services for our customers. An appreciation for the value of each customer that stops by our store. Leadership: i) Learn, model, coach and ensure BIGGBY operational systems are followed ii) Effectively use the Biggby barista timeline to ensure smooth business operations iii) Effectively use the Leadership Tools to ensure smooth business operations iv) Promote a positive and healthy work environment through daily use of company best practices; v) Assist other leaders to promote employee development and business growth vi) Communicate openly and honestly with peers and leaders. vii) Expected to help cover shifts as needed. Attitude: • Eager to learn • Willingness to adopt the Biggby systems and standards • Genuinely care for our fanatical customers Requirements:: Able to comfortably lift 30 lbs Able to stand for duration of shift Legally authorized to work in the U.S. Must be at least 18 years old Reliable transportation Must work at least 5 shifts per week for a minimum of 35 hours per week Prior food service leadership experience Duties:: Perform model and teach BIGGBY processes and techniques involving: Cashier (suggestive selling; cash handling; order accuracy) Drink-making (use of espresso and other coffee equipment) Food production (preparing bagels and bagel sandwiches) Cleaning Safety procedures

As a Shift Leader, you will be responsible for supervising, training and motivating Team Members, stocking and maintaining required inventory levels, cash handling and preparation of reports and maintaining a clean and safe work environment. Duties will also include various customer service activities and preparation of product. A qualified applicant must be 18 years of age, have a high school diploma or GED, have a valid driver's license with access to a personal vehicle, with secure, dependable and reliable transportation in order to make deposits. Excellent communication skills, management/leadership and organizational skills are required, as well as the ability to move up to 35 pounds from one area to another.

PAY TRANSPARENCY: earn between $17.00 and $17.50 plus digital tips!* Do you hunger for more? Potbelly Sandwich Shop is looking for friendly and outgoing people who enjoy working in a fast-paced, friendly environment. We are where good vibes and great careers are a way of life! What started as a small antique store in 1977 has become a nationally recognized neighborhood sandwich shop with over 400 locations across the United States. But toasty sandwiches are only as good as the people behind them. And yeah, we've got the best. Ready to join our growing Potbelly Nation? The Shift Leader leads and behaves according to Potbelly values. They will lead a shift by managing and developing associates to execute outstanding product quality and customer service, build sales and control costs for each shift. What's In It For You: * Competitive pay! * Medical, Dental & Vision Insurance * Domestic Partnership Benefits * Paid Parental Leave * FSA and HSA with Employer Contribution * Commuter Benefit Program * Retirement Savings 401(k) with company match * Employee Assistance Program * Paid Time Off * Discount Program * Flexible Work Schedule * Career growth opportunities If hired, you must meet and maintain all eligibility requirements to qualify What you bring to the table... * You want to delight customers with great food and good vibes * You are friendly and customer service oriented * You have strong written and verbal communication skills * You enjoy problem-solving * You enjoy higher levels of noise from music, customer and employee traffic * You love working in a fast-paced environment * You can manage potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish * You can handle the heat of the kitchen - knife skills are a plus! * You're at least 18 years old * A minimum of 1 year supervisory experience in a restaurant or retail environment preferred * You're able to stand/walk for 8-9 hours or as needed * You're able to lift up to 10 pounds frequently and up to 50 pounds occasionally * Illinois Applicants - all IL employees are required to become food safety certified within 30 days of employment. Job Duties and Functions * Lead team members on shifts, including efficient assignment of tasks while providing feedback * Ensure all security procedures are followed * Ensure back-of-the-house procedural standards are met * Count drawers and follow proper daily cash handling procedures * Prepare quality finished products (sandwiches, salads, soups, cookies, ice cream, etc.) efficiently * Comply with health and safety standards for food, cleanliness and safety * Restock food line, chips and cooler * Clean tables, counters, floors, bathrooms, kitchen and utensils; take out trash * Operate cash register: handle, balance and follow all cash handling procedures * Effectively handle customer complaints/issues * Others duties as assigned * As a requirement of the position, all Shift Leaders and Managers must be trained and pass a Food Safety Certification course. In Illinois, certification is required through the Illinois Department of Public Health, while in all other states certification is required through the National Restaurant Association (ServSafe), National Registry of Food Safety Professionals or the National Environmental Health Association (Prometric). Should the Shift Leader or Manager fail to pass the certification requirements after two attempts, he or she will be not be qualified to continue to perform in a Shift Leader or Management capacity- * Potbelly cannot make guarantees about tip earnings* At Potbelly, we are committed to creating a welcoming and respectful environment where individuals are valued for their unique perspectives, backgrounds, and strengths. We believe that inclusion, collaboration, and mutual respect enhance the way we serve our customers and work together as a team. All employment decisions are based on qualifications, merit, and business need. We're an equal opportunity employer. Each applicant will be considered for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, veteran status, or any other basis protected by applicable federal, state or local law. Application Deadline: Applications must be submitted by [1/12/2026] to be considered for this position. The posting may close earlier if a suitable candidate is selected before the deadline.