A leading beauty retailer in Kirkland is looking for a General Manager to drive sales and manage a diverse team. The successful candidate will have 3-5 years of retail management experience and a passion for operational excellence. This role involves leading a high-performing team, achieving sales goals, and developing talent. The position offers a competitive salary range of $87,360.00 - $120,640.00 per year and various benefits including paid time off and health coverage.
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$39k-46k yearly est. 2d ago
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Assistant Store Leader, Product & Operations | University Village
Everlane 3.6
Shift leader job in Seattle, WA
At Everlane, we believe that luxury should be as
effortless
as it is conscious. That's why we partner with ethical factories, work with premium and sustainably sourced materials, and do our part to leave the industry cleaner than we found it. There's a lot more work to be done, and we're excited to be growing a team of motivated humans that are up for the challenge.
This role is responsible for overseeing the flow of product from arriving in shipment to merchandising the sales floor. You balance the art and science of driving the business, equally thoughtful about the product and results. You are our on-site inventory expert who oversees the back of house operations, and you understand how it directly impacts our product life-cycle. You are responsible for presenting a compelling store environment that is the embodiment of the Everlane ethos and aesthetic IRL. You are detail-oriented and use the brand and customer lenses to guide your decisions. You enjoy planning and problem-solving to help create a best-in-class store experience that is beautifully simple. You motivate a team of product-enthusiasts to exceed results. You manage the store's expenses with a tight grip on the wallet and you see the store as if it was your home and initiate any physical upkeep.
As an Assistant Store Leader, you:
Foster a space where team members are continuously developed and work effectively together to meet company's goals
Actively asses key financial indicators to identify strengths and opportunities that advance the business
Get the most out of your team and resources, finding ways to get work done and holding self and others accountable
Apply lessons from different experiences to new situations and create opportunities for self and others to develop
Your day to day:
Lead the in-store customer journey and bring our service model to life while providing direction and feedback to your team
Map and plan new launches on a weekly and monthly basis; use business insight, resources, and feedback to inform store flow and merchandising decisions
Lead and execute monthly product flow and assortment adjustments by focusing on key volume drivers and react quickly to sell-through to maximize business and productivity
Responsible for the execution and maintenance of the store's presentation standards and leads the applicable training and coaching
In charge of inventory integrity through managing in-store processes and procedures
Oversee in-store replenishment and is responsible for size integrity on the sales floor, and communicates sell through concerns as necessary
Oversees supply procurement, in-store technology, and facility maintenance
We'd love to hear from you if you have:
2+ years of leadership experience
Strong written and verbal communication skills
The ability to work closely and effectively with the rest of your store leadership team
Strong organization skills and are excited about the details
A proven track record of hiring, leading and developing effective store teams
A fan of Everlane, our product, and our values
What is expected of you:
Must bend, reach, and stretch for product, as well as lift, carry, and move at least 40 pounds
Have flexible availability that supports the needs of the business, including nights, weekends, and holidays
Must regularly move around all areas of the store and be accessible to customers
The Fine Print:
At Everlane, we carefully consider a wide range of compensation factors, including your background and experience. These considerations can cause your compensation to vary. The hourly pay range for this role is $32 - $42.
Everlane is reacting to what retail will look like post COVID-19 so flexibility and resilience is key. Keeping a clean and organized space for everyone's health and safety will be a top priority in this role. This job summary is intended to describe the general nature and level of work leaders assigned to this job perform. It is not intended to include all duties and responsibilities but provide a baseline summary. Full details of expectations and responsibilities will be provided upon hire.
Everlane is deeply committed to respecting and protecting your data privacy. For information on our privacy practices, please review our Privacy Policy.
$32-42 hourly Auto-Apply 38d ago
Store Leaders
Ram Restaurant & Brewery 3.4
Shift leader job in Lacey, WA
Calling ALL ROCK STARS!!! Store Leaders Wanted!!
Come join the Gold Medal Winning RAM Restaurant and Brewery!
If you think you have what it takes to join our fun, fast-paced and award-winning team we would like to hear from you!
The RAM is happy to say we have won multiple medals at major beer competitions, but we are just as proud of our award-winning food and service. If you are passionate and proud of what you do, come join us!
Come be part of something more than just WORK. Come join our RAMILY!
Position Details:
Store Leaders ensure that our guests receive the highest level of gracious hospitality. You must be friendly, accurate, responsible, knowledgeable, honest and willing to provide your guests with a memorable experience that will set you and the RAM above all other restaurants and breweries. Store Leaders are responsible for every detail from hiring, training, production, service and accounting. We need great candidates who live by these principles every day and will lead their team to success.
What you'll do as a Leader in our company:
Gain experience in high-volume restaurant management and service
Demonstrate a working understanding of business operations and financials
Manage shifts which include daily decision making, scheduling, and planning
Create memorable dining experiences for our guests
Ensure product quality and restaurant cleanliness
Perform calmly and effectively in a high-volume environment
Become proficient with POS systems
Coach, lead and develop restaurant team
We Offer:
Competitive Salary - based off of experience
Positive work/life balance to include flexible schedules
Free meal each shift per RAM's shift meal program
Discounts of food and beverages per RAM's Dining Discount Program
Insurance (medical, dental & life) as well as HSA (eligible after 90 days)
Paid sick leave - accrued at 1 hour per 40 hours worked (per state law)
Paid vacation - 80 hours per year (accrued each paycheck - eligible for use after 90 days)
Ongoing career development and support
Comprehensive leadership training program
Requirements
RAM Job Requirements:
One year leadership, managerial or related experience
Basic math skills
Positive attitude
Food and beer knowledge or the ability to become an expert
Must be in possession of (or able to obtain) a food handlers permit for positions that require it
Excellent verbal communication and personal skills
Ability and stamina to spend an extended amount of time on your feet
Experience in high-volume preferred
You must be able to work weekends
A passion to serve both guests and our team
Salary Description $67,000 - $95,000
$67k-95k yearly 60d+ ago
Shift Leader
Taco Time Northwest 3.3
Shift leader job in Auburn, WA
No matter what you've been told, not all restaurant companies are the same. At Taco Time we pride ourselves on being different. Taco Time NW hiring process is completely virtual. Apply, interview, and get a new job from the comfort of home! Our shiftleaders carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees; planning, assigning and directing work; evaluating daily performance; rewarding and coaching employees; addressing complaints and resolving problems in the absence of a manager. All while maintaining high level of guest service and exceptional dining experience for our guests.
Why join the Taco Time team? Besides employee discounts on the Puget Sound's favorite taco, we offer the following competitive benefits:
* Competitive Wages (Up to $25.75/hour)
* Incentive bonus potential up to $800
* Pay Day every Friday
* Medical & Dental Benefits
* 401k Retirement Plans
* Childcare Assistance
* Education Assistance
* Quality of Life and flexible schedules
* Free Employee Shift Meals
* Paid Time Off
* Promotions from Within
* Taco Time Cares - Employee Hardship Program
* Employee Discount for employee and immediate family
* Using the Taco Time NW App, employees can purchase up to $40.00 worth of Taco Time, 3 times per week (during non-prime time hours)
Your Key Responsibilities:
* Directs, coordinates, and participates in preparation of, and cooking, assembling or packaging of food served or prepared by crew members.
* Issues written and oral instructions, establishing priorities and sequences to expedite workflow.
* Assigns duties and examines work for completeness, efficiency, and conformance to policies and procedures.
* Reconciles daily receipts using cash control sheet and daily sales log, records drops and banks daily.
* Ability to demonstrate complete understanding of our menu.
* Assist with serving orders while tending to our guests needs.
* Coaches others through the enforcement of all workplace safety policies and procedures.
* Communicates performance issues to assistant general manager and general manager.
* Creates and executes shift goals and enforces policies during shift.
Qualifications:
* Food handlers permit
* Three months to six months of practical experience in a corporate owned restaurant.
* Must be 18 years of age or older
* Highest commitment to quality customer service with the ability to work with a team.
* Ability to multi-task in a fast paced environment.
* Strong communication skills, and have the ability to listen attentively to guests and team members.
* Ability to demonstrate accuracy and thoroughness, always looks for ways to improve and promote quality.
* Ability to work with minimal supervision, accomplish tasks without instruction and at times problem solve for the best solution
* Basic math skills.
* Must be able to frequently move and/or lift product, containers etc from 10 to 50 pounds
We are looking for great people who are fun, energetic, friendly, outgoing and confident and who share our commitment to guest service and our pursuit of the ultimate dining experience.
Taco Time NW is an Equal Opportunity Employer
$25.8 hourly 6d ago
Shift Leader Lakewood Popeyes
Ambrosia QSR
Shift leader job in South Hill, WA
Reports To: General Manager FLSA Status Type: Non-Exempt - Hourly Direct Reports: None ShiftLeader The ShiftLeader role at Ambrosia QSR is a variable-hour position responsible for overseeing designated shifts to support daily restaurant operations. After certification, ShiftLeaders manage assigned time periods, ensuring guest satisfaction, team coordination, and the successful execution of restaurant initiatives. During peak hours, they work at the front of the restaurant, leading the team to provide a high-quality guest experience. Proficient in all team member roles and responsibilities, shiftleaders effectively manage operations in the absence of a general manager and responsibilities will vary based on the needs of the specific restaurant.
Job Responsibilities
Team
* Train and develop staff by implementing established training plans and systems to achieve targeted goals
* Ensure that employees take the required breaks and comply with minor work limitations as directed
* Prevent team members from performing work duties if they exhibit signs of illness or are unfit for duty
* Promptly report employee concerns or complaints to the General Manager and Human Resources
Guests
* Ensure every guest has an outstanding dining experience by providing exceptional service and resolving any concern with professionalism and sound judgment
* Conduct routine walkthroughs of the restaurant, including the parking lot, restrooms, and dining areas, while engaging with guests to enhance their experience
* Exhibit a strong sense of urgency and a guest-first mindset, consistently promoting excellent customer service
* Effectively manage guest concerns and complaints in the absence of upper management, ensuring prompt and satisfactory resolutions
* Foster a safe, inclusive, and respectful work environment by upholding company policies against harassment, discrimination, and retaliation, and promptly report any concerns to the General Manager and Human Resources
* Maintain a professional appearance by wearing a clean uniform and slip-resistant shoes
* Follow hygiene and food safety protocols, including frequent handwashing
* Prioritize workplace health and safety by not reporting to work when ill and notifying management promptly if you are unable to work a scheduled shift
Operations
* Oversee compliance with all food safety regulations and enforce restaurant safety procedures
* Ensure staff are properly trained and prepared for promotions & LTOs
* Use a headset to monitor team interactions with guests, providing praise coaching, or redirection as needed
* Identify and troubleshoot basic equipment maintenance issues to ensure smooth operations
* Maintain daily food safety compliance and uphold operational standards
* Communicate effectively with the General Manager and other leadership as necessary
* Deliver exceptional guest service and support team members by actively working in front-of-house operations
Profitability
* Ensure all food orders, specialty drinks and desserts follow company recipes, brand standards, and are accurately recorded in the POS system
* Organize for shift readiness by positioning team members to meet sales demands while managing waste and prep systems to control costs
* Utilize equipment, small wares, and products as intended, troubleshoot minor issues, and report malfunctioning or unsafe equipment immediately
* Enforce the proper use of safety equipment by all employees to maintain a secure work environment
* Follow company policies and procedures for cash handling to ensure accuracy, security, and compliance with financial guidelines
Education and Work Experience
* High school diploma or equivalent
* Serv Safe training & certificate
* Prior experience with a POS System
* Shift control training is conducted at the current restaurant and verified by the General Manager and District Manager
Qualifications and Skills
* Authorized to work in the United States
* Must be at least 18 years of age
* Able to successfully pass a background check, including criminal history and a Motor Vehicle Report (MVR)
* Ensure compliance with all required training as mandated by local, state, and federal laws, as well as company policies, to maintain operational and regulatory standards
* Excellent verbal and written communication skills for effective collaboration with team members and supervisors
* Dedicated to hands-on leadership, focusing on team development and growth
* Be able to work with, coach, and develop a diverse group of people from different backgrounds and with varying strengths
* Demonstrate the core Cultural Foundations of Energy, Engagement, Empathy, and Execution through all interactions with internal and external stakeholders
Work Environment and Physical Requirements
The work environment is fast-paced, high-energy, and dynamic, requiring the ability to multitask and remain organized under pressure. You will be working in a team-oriented atmosphere, collaborating with other members of the team to ensure smooth restaurant operations. This role involves frequent interaction with customers, creating a welcoming and efficient dining experience. The restaurant environment includes both indoor and outdoor areas, and you may be required to stand, walk, and move throughout the shift. Safety and cleanliness are top priorities, and all staff members are expected to follow health and safety protocols. Flexibility in working hours, including nights, weekends, and some holidays, is required.
Benefits
Medical - United Healthcare and Kaiser
Flexible Spending Accounts - Medical, Limited Dental & Vision, Dependent Day Care
Sick Time - 1 hour for every 30 hours worked, no waiting period
Direct Deposit
Matching 401(K) and Roth retirement savings plans - age 20 or above
Flexible Scheduling
Growth Opportunities
Complimentary meal for each shift worked
$34k-45k yearly est. 30d ago
Shift Leader
KYCK Start 2.9
Shift leader job in Lakewood, WA
REPORTS TO: General Manager
STATEMENT:
This position is fully accountable for the profitable operation of a specific shift designated by the General Manager while adhering to all company guidelines and regulations.
Ensure the restaurant is in full compliance to all local, state and federal regulations to include health regulations, hour and wage regulations, age restrictions, fair employment practices, ADA and any other appropriate regulations required for the legal operation of the business.
Ensure knowledge, adherence and enforcement of all Firehouse Subs Policies and Procedures.
Ensures the profitability of the business by operation shifts within established guidelines and requirements for food cost, labor, controllables, utilities and sales growth.
Providing leadership to the restaurant team to consistently meet standards of superior guest service, quality and cleanliness while embracing the Firehouse Subs “culture” and mission and vision statements.
Assists the GM in coordinating and implementing current operations game plans and company initiatives in a profitable and timely manner.
Participates in interviewing, hiring, training and disciplining employees under the guidance of the GM.
Ensure all required programs, reports and legal documents are accurate, complete and accomplished on schedule.
Actively participates in all Public Safety Foundation initiatives.
Represents Firehouse Subs in a professional, positive manner at all times.
Communicates effectively to the GM/Owner any and all issues that may impact our business.
Able to work on their feet for up to 13 hours at a time.
Able to lift up to 50 lbs.
Any other duties assigned by GM/Owner.
Firehouse Subs is a restaurant chain with a passion for hearty and flavorful food, heartfelt service and public safety. Founded in Jacksonville, Florida in 1994 by brothers and former firefighters Chris Sorensen and Robin Sorensen, Firehouse Subs is a brand built on decades of fire and police service, hot and hearty subs piled high with the highest quality meats and cheeses, and its commitment to saving lives through the establishment of the non-profit Firehouse Subs Public Safety Foundation .
The founders are the real deal, the food is their creation and the brand is a family of franchise operators who share their same passion for generously serving food and community. For the third consecutive year, based on recent Technomic Insight consumer data, Firehouse Subs was named the No.1 brand in the restaurant industry that "Supports Local Community Activities." This year, Firehouse of America and Firehouse Subs suppliers will together donate a portion of purchases at Firehouse Subs locations to the Firehouse Subs Public Safety Foundation for the purchase of lifesaving equipment, with a minimum donation of $1 million.
Our mission is to carry on our commitment to and passion for:
Hearty and Flavorful Food
Heartfelt Service, and
Public Safety
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchise restaurant, and all hiring decisions will be made by the management of this franchise restaurant. All inquiries about employment at this franchise restaurant should be made directly to the restaurant, and not to Firehouse Subs Corporate.
$35k-46k yearly est. Auto-Apply 60d+ ago
Shift Leader
1209-Dave's Hot Chicken-Tacoma
Shift leader job in Tacoma, WA
Job Description
The ShiftLeader is responsible and accountable for all Restaurant activities while on duty. The ShiftLeader will work with the Restaurant Management Team to ensure all activities are consistent with and supportive of the Restaurant's business plan. They will ensure all Team Members are performing their job responsibilities and meeting expectations.
Job Expectations:
The ShiftLeader performs Leadership, Management, and Organizational tasks while supervising fellow Teammates, monitoring their performance, to ensure they comply with company and safety policies, and delegate tasks appropriately.
Duties:
Follow the steps outlined in the DHC Training Program to learn and train new skills, duties, and responsibilities
Abide by and enforce to the rules and direction given by the Restaurant Management Team and refrains from insubordination
Communicate to their immediate Supervisor when additional training guidance and practice is needed
Effectively and consistently does required Ops Walks and Q&A checks to correct areas of opportunity
Organize shift schedules for Team Members and monitor attendance, tardiness, and time off
Assign duties to specific Team Members based on role and skills
Understand how each job responsibility impacts Guests, the Team, and overall Restaurant Operations and success
Greet Guests, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions
Ensure Team Members work together with their Teammates to prepare items on the DHC menu while following cooking instructions, safety procedures, and sanitary requirements
Use specific kitchen machinery/equipment such as ice cream dispensers, fryers, warmers, etc.
Ensure Restaurant cleanliness is conducted daily by delegating the clearing of tables, sweeping, and mopping floors, washing/sanitizing/disinfecting kitchen utensils and high touch-point areas, and servicing restrooms
Handle Guests' concerns and complaints professionally and calmly to resolve problems according to Restaurant Policy
Maintain a neat and tidy appearance by wearing a uniform and adhering to the DHC Uniform Policy
Are performance-oriented and performance driven; understand performance expectations and are aware of performance results
Provide direction, supervision, and feedback to maintain levels of high productivity and Team morale
Communicate Team Member work performance to the Restaurant Management team and appropriately address performance issues
Train new and current Team Members on tasks
Balance cash drawers and prepare cash deposits as assigned by the Restaurant Management Team
Effectively plan, organize, and implement all daily operational routines and activities
Complete all required administrative duties and daily paperwork including required checklists
Supervise and perform closing and/or opening activities as directed by the Restaurant Management Team
Effectively plan, organize, and implement all daily operational routines and activities
Establish an environment of trust to ensure honest, open, and direct communication
Role model and set a positive example for the entire Team in all aspects of business and personnel practices
Follows all company guidelines for food and cash controls; follows all cost control guidelines to maintain and minimize Restaurant costs; properly uses all products, supplies, and equipment facilities
Communicate effectively with Team Members and Management to resolve any interpersonal issues as needed
Requirements:
Current student or high school diploma/GED preferred
Must be at least 18 years old and fluent in English
Certified in all stations following the DHC Training Program
Flexibility to work nights, weekends, holidays, opening and closing shifts
Ability to stand for long periods of time and work in a fast-paced environment
Ability to bend and stoop and lift 50 - 75 lbs. comfortably
Ability to work in close quarters and around heat
Positive attitude while conducting any and all duties
Commitment to Guest satisfaction. Looks at Restaurant Operations from a Guest's point of view.
Effective communicator with co-workers and the Restaurant Management Team
Excellent organization, planning, time management, delegation, and problem-solving skills
Transportation & Accessibility:
Must have reliable transportation to work, a driver's license and proof of insurance
Must have telephone or other reliable method of communicating with supervisor and co-workers
Benefits:
Free meal during work and discounted meals when off.
Paid Training.
Wellness Program
Flexible Schedule
Advancement opportunities
"About Dave's Hot Chicken
Dave's Hot Chicken was created by best friends Dave Kopushyan, Arman Oganesyan, and Tommy and Gary Rubenyan. Dave, a chef trained in Thomas Keller's (French Laundry) organization set out to create the perfect Hot Chicken by searching, tasting, and frying. The four friends scrounged up $900 to put a tiny stand in an East Hollywood parking lot. The menu was simple, and the chicken was the star. And what chicken it is! Sourced and prepared to be the juiciest and most tender imaginable with each piece topped with Dave's own mix of spices ranging from No Spice to “The Reaper.”
Arman created Instagram buzz and the lines began to grow. Two nights later, Eater/LA showed up to see what the fuss was about. The next morning's headline read ""East Hollywood's Late Night Chicken Stand Might Blow Your Mind."" Almost instantly, the lines stretched around the block.
A year later, the boys had the money to open a shop in a hip strip-mall with décor by local street artists, where the crowds continued to grow with wait-times of an hour and more. From there, the incredibly craveable “Hot and Spicy” varieties have created a cult following with rave reviews across the U.S. and Canada."
$34k-45k yearly est. 28d ago
Shift Lead / Budtender
Higher Leaf
Shift leader job in Bellevue, WA
Job DescriptionWe are seeking experienced team leaders to run shift operations in one of our six cannabis dispensaries in Kirkland Redmond and Bellevue. Previous cannabis, high volume retail, and cash handling experience are required. Come join our team!
The Shift Lead is responsible for managing shift operations and team members.
Responsibilities include; promoting a positive work environment for customers and employees. Handling till reconciliations, cash drops and complex transactions; providing feedback to team members to maximize employee success; handling difficult issues as they arise with a solution and customer oriented approach; overseeing merchandising, stocking and general store appearance; ensuring proper execution of promotions and sales; delegating workflow and tasks to maintain efficient daily store operations; working with the management team to ensure daily goals are communicated and achieved.
Requirements:
One year of leadership
Two+ years of retail / customer facing experience
Excellent interpersonal and communication skills
Excellent organizational, time management and multitasking skills
Must be 21 years of age or older
Must be able to work at any one of our six locations
Must be able to work days, nights and weekends
Must pass background check
Must have reliable transportation
Must have smart phone for work-related apps
Compensation & Benefits
We offer competitive wages and comprehensive employee benefits. Together with income from tips and the company's tip guarantee, our Shift Leads earn between $24 and $29/hour (excludes time off for unplanned absences). Benefits include Medical, Dental, Vision and Life Insurance; Discounts of 45% off most cannabis products; Paid Time Off; Employee Assistance Program; Employee Development and Promotional Opportunities.
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$24-29 hourly 25d ago
DSW Store Lead Part-Time
DSW (Designer Brands Inc. 4.3
Shift leader job in Redmond, WA
Find Your Fit at DSW We have a personal relationship with our shoes! You might say we're even shoe obsessed. Our shoes tell the world who we are, make us feel great and inspire us to be our authentic selves. When you embark on a career with DSW, you join a community whose core values ground us in the decisions we make. Our value of We Belong means that we include many voices at the table, with different perspectives adding to the dialog. We strive to support our associates in putting their best foot forward and helping our customers do the same. As we continue to grow, we're excited for YOU to be a part of the evolution of DSW.
Reports to: Store Manager and/or Co-Manager
Our Values:
We Love What We Do
* Bring positive energy and enthusiasm.
We Own What We Do
* Give and receive feedback openly and embrace change as opportunities for growth.
We Do What's Right
* Model high standards of honesty and integrity.
We Belong
* Value unique experiences and encourage different perspectives.
Essential Duties and Responsibilities:
Be empowered to meet the customer where they are and personalize their experience:
* Maintain in-store experience by modeling Customer Experience Leader (CEL) behaviors and redirecting associate behaviors to achieve store goals and Key Performance Indicators (KPI). Responsible for responding to customer and associate requests or feedback with a high sense of urgency.
* Ensures customers have a positive experience by maintaining DSW store standards. Completes all tasks related to daily open/close including store cleaning, recovery and maintenance standards.
* Reviews daily communication; plans and assigns tasks throughout the day and follows through with required actions.
Be committed to the customer having a consistent positive experience:
* Meets metric-based goals by reviewing, understanding and clearly communicating daily progress. Able to communicate business trends to leadership.
* Completes processes as requested related to audits, donations, transfers, mismates, damages, etc.
* Work closely with the store leadership team to understand and follow all policy and procedures.
Bring the power of shoes to life by leveraging in-store and digital services:
* Participate in inventory related activities including but not limited to freight receipt, product placement, markdowns, and mark out of stock (MOOS).
* Assists management with omni activities in store including but not limited to Charge/Send and Buy Online Pick Up In Store (BOPIS).
* Communicates supply needs to ensure successful operations in all areas of the business.
Be responsible to pause and the put the customer first:
* Responsible for ensuring a safe environment for both customers and associates. Ensure all equipment is in good operating condition and checked regularly.
* Responsible for ensuring associate and customer concerns are addressed quickly, taking partners when needed.
* Supports team in managing payroll and associate timekeeping activities.
* Provides feedback to the Store Manager on associate performance and communicates associate relations issues to Store Manager for follow up.
Bring fun and energy to everything you do:
* Recognize associates through our company recognition tools.
* Support team by training and coaching associates.
* Performs all other associate duties within store.
* Performs other duties as assigned by the Store Manager or other leaders.
Required Skills:
* Excellent customer service by exhibiting professionalism, a positive mindset, and enthusiasm.
* Ability to develop collaborative working relationships.
* Good verbal and written communication skills.
* Ability to move with tempo and hold team accountable to meet time bound expectations.
* Must have availability to meet the needs of the business including nights, weekends, holidays, and shifts outside of traditional business hours.
* Proficient in the use of technology to successfully engage in customer interactions (Register, Register Keyboard, iPhone, Calculator).
* Must have the ability to spend up to 100% of working time standing or walking around the store.
* Lifting, including the ability to lift up to a maximum of 50 pounds on an occasional to frequent basis.
* Stoop, kneel, crouch or crawl on a frequent basis.
Experience:
* Minimum 2 years' workforce experience.
* Minimum high school graduate or equivalent.
$43k-51k yearly est. 13d ago
Shift Leader
Molly Moons Homemade Ice Cream
Shift leader job in Seattle, WA
SHIFTLEADER
This role is hourly, 25+ hours a week starting at $28.00 an hour.
We're hiring for Queen Anne, Capitol Hill, and Kirkland. To keep things running smoothly for the team, please only apply if you can reliably get to and work at at least one of these locations.
WHY YOU'LL LOVE THIS ROLE
As a ShiftLeader at molly moon's, you play a key leadership role during each shift, setting the tone, supporting your team, and making sure every customer leaves happy. This is a hands-on, people-forward role for someone who enjoys responsibility, thrives in a fast paced environment, and wants to grow their leadership skills. You'll lead from the floor, coach teammates in real time, and partner closely with the Shop Manager to keep the shop running smoothly. If you care about hospitality, teamwork, and doing things well and you like being in the middle of the action, you'll love this role.
WHAT YOU'LL DO
Lead Great Shifts
Open and close the shop with confidence
Delegate tasks, assign breaks, and keep service flowing smoothly
Stay calm during rushes and help the team succeed
Deliver Excellent Hospitality
Model kind, generous hospitality every shift
Make sure every customer feels seen and welcomed
Handle customer concerns with warmth and professionalism
Support & Develop the Team
Coach teammates in real time using clear, supportive feedback
Share priorities, updates, and wins with the next lead or captain
Help maintain a positive, collaborative team culture
Keep the Shop Running Smoothly
Follow cash-handling, security, and key-holding procedures
Operate Square POS, including special transactions
Maintain cleanliness, food safety, and organization standards
Who We're Looking For
A reliable, people-first leader who enjoys supporting others
Experience leading or supporting a team in a fast-paced, customer-facing environment (prior shift lead or supervisory experience a plus)
Strong communication skills and a calm presence under pressure
Availability for late nights, weekends, and peak summer months
Compensation & Benefits
$28.00/hr, with room to grow
Pay growth: A 1%-2% merit raise for every 1,800 hours worked, plus an annual cost-of- living adjustment based on the Seattle CPI
Time off: Paid Sick & Safe Time and PTO after 6 months
Health: Zero-premium medical, dental, and vision for eligible employees
Holidays: Four time-and-a-half holidays per year
Extras: ORCA transit pass, $50 non-slip shoe stipend, Employee Assistance Program (EAP), and 401(k) with employer match
Family support: Childcare subsidies
And yes - all the ice cream scoops you can eat!
molly moon's is an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, national origin, gender, religion, disability, genetic information, sexual orientation, veteran status, or marital status.
$28 hourly Auto-Apply 17d ago
Retail Assistant Store Leader - University Village
Eileen Fisher 4.7
Shift leader job in Seattle, WA
EILEEN FISHER creates simple, timeless shapes designed to work together effortlessly, season after season. We make our clothes to last-and then take them back to be reworn again or remade into entirely new designs. We believe in the fundamental potential of every person-our employees, our customers and those who make our clothes-and are committed to creating conditions that empower people. It's all part of our commitment to doing business in a way that helps build a better industry. And a better future. Our clothes are sold at over 65 EILEEN FISHER retail stores, and 1,000 department and specialty stores internationally, as well as 2 RENEW stores, which feature gently worn and remade designs from our take-back program. EILEEN FISHER is one of the largest women's fashion companies to be a certified B Corporation, which means we voluntarily meet high criteria for social and environmental performance, accountability and transparency.
Values Statement:
As a founder lead Company, our values are deeply embedded in and shape our culture. Our values are the shared responsibility of every position and are intended to be infused in all that we do; how we show up, how we approach our work and how we interact with one another. Our values support our commitment to Diversity, Equity + Inclusion, and our commitment to Sustainability allows us to protect our limited natural resources, fight climate change and shift the fashion industry towards circularity.
* We are authentic
* We thrive in connection
* We trust each other
* We innovate through creativity
* We are committed to the health of the whole
* We are united by purpose
Position Summary:
As an Assistant Store Leader, you will partner with the Store Leader to drive and participate in all activities that support achieving store business objectives, while creating an unsurpassed service culture. You will perform with high integrity in business strategy, individual/team growth and development, and operational excellence. You will be a dynamic and inspiring leader who fosters strong internal and external relationship building skills. As an integral part of the leader team, you will emulate the brand as an Eileen Fisher Ambassador by embracing the values, purpose and strategic objectives of the company. You will actively support our Diversity, Equity, & Inclusion values and demonstrate a commitment to Sustainability.
Key Accountabilities:
Business, Strategy and Vision
* Develop and implement business strategy in collaboration with the Store Leader to enhance sales and sustainable business growth.
* Support Store Leader to drive and maximize sales performance to consistently achieve the overall sales budget objectives while ensuring operational integrity and achieving profitably.
* Demonstrate sales leadership by playing an active role on the sales floor through customer engagement, ensuring the highest level of customer service is provided.
* Partner with the Store Leader to train and communicate current product knowledge and Sustainability Commitments to all associates. Ensure the team is fully educated on the brand and seasonal strategies, and our current commitments to the environment, fair trade, and human and animal rights
* Co-Lead the team to consistently establish relationships and build the Brand within your community.
* Co-Lead annual compensation process in conjunction Store Leader.
* Possess openness to experience our product, stylishly wardrobing self and customers.
* Proactively follow, industry news, technology, and analyze key competitors in the market.
Leadership and People Management
* Attract, recruit, and retain a high performing diverse team. Build a talent pipeline through networking.
* Build a culture that fosters Diversity, Equity and Inclusion by ensuring all employees engage with and participate in the company-provided DEI tools and education
* Ensure a consistent and branded onboarding experience for all new hires.
* Support the Store Leader in managing staffing budget and allocate staff resources and scheduling to effectively drive sales and ensure excellent customer service.
* Partner with Store Leader to conduct coaching sessions with store team to review performance and provide constructive, timely feedback.
* Participate in annual Development Dialogue process; identify and co-create development action plans for each team members in conjunction with the Store Leader.
* Partner with Store Leader on all employee relations issues to ensure effective resolution.
* Foster teams' ongoing growth and development.
* Display a strong commitment to self-development and growth.
Client Development
* Manage the achievement of business objectives by utilizing a client strategy to retain and attract potential clients. Maximize all available technology to support customer-outreach; such as CRM (Customer Relations management), Gage, Virtual-Events and Appointments, Company-produced videos, Facetiming, and Texting (using store iPads).
* Promote brand awareness, establish market/store presence, and capture competitive market share through community outreach and company sponsored events.
* Co-Lead the team on executing superior customer service, including after sales experience to increase and retain customer loyalty.
* Ensure the development, implementation and execution of company CRM initiatives by providing action plans to the team.
* Capture meaningful customer data for the purpose of building relationships to personalize future client development opportunities.
* Awareness of all our digital channels.
Operational Excellence
* Recap store performance and report current business trends, that covers every aspect of the business.
* Collaborate with P&C Partners (HR), Payroll and Store Ops by executing and following all company policies and procedures.
* Participate in annual Loss Prevention audits and ensure inventory shrinkage is below company target.
* Responsible for accurate incoming and outbound merchandise shipments and requests.
* Partner with Store Leader to ensure adequate floor coverage and timely submission of payroll data for all employees in keeping with staffing budget.
* Responsible for implementing visual merchandising presentations and maintaining standards.
* Embrace technology.
* Performs other related duties and assignments as required.
Benefits:
* Monthly Store Bonus Incentives
* Annual Company Bonus Plan
* Employee Stock Ownership Plan
* 401(K)
* Paid Time Off
* Comprehensive Health Insurance for full-time employees (medical, dental, life ins, etc.)
* Wellness Reimbursement Program (education, PTO related expenses, spa services, fitness/ exercise fees, etc.)
* Uniform Allowance
* Employee and Friends & Family discount
Required Experience
Education: Bachelor's Degree in a related field is preferred; may be offset by experience.
Required Experience:
* Minimum of 2+ years of sales management experience in retail, or service related industry, not including additional successful retail selling experience.
* Ability to analyze selling reports, identify business trends, and react quickly to the needs of the business.
* Proven ability to drive positive customer experiences that build loyalty and deliver measurable results.
* Develop strong relationships with customers, team, and retail partners with effective communication.
* Ability to manage competing priorities in a fast-paced environment.
* Industry awareness and strong business acumen with an entrepreneurial spirit.
* Strong verbal and written communication skills and excellent organizational skills.
* Provide ongoing development and coaching to team.
* Communicates and identifies strategies to ensure performance standards are met.
* Proficiency with Microsoft Office software including Word, Excel, PowerPoint, Outlook; POS and OMS systems.
* Passion for the Fashion Industry.
* Flexibility to work a retail schedule, a minimum for 40 hours a week, which will include evenings, weekends and holidays.
* Ability to lift up to 35 lbs. at floor level and/or team lift when necessary.
* Ability to walk/stand for long periods of time, climb ladders, twist, bend and stoop to retrieve items from floor, shelves, and hooks.
The hiring salary range for this role is $27.00- $32.00/hr. dependent upon experience and qualifications. In addition, we offer competitive benefits including a generous clothing allowance and a wellness reimbursement program.
EILEEN FISHER, Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status.
$27-32 hourly 29d ago
Shift Lead
Burgermaster
Shift leader job in Bellevue, WA
Apply Description You'll love working here if you: - Love food! - Enjoy a fast-paced environment - Want to make money!
Role and Responsibilities
Assists manager to oversee restaurant operations by focusing on quality food and service
Enforcing policies and ensuring employees are working the “Burgermaster way” as defined by Managers and Corporate
Responsible for running the line and employees get their required breaks and mealtimes
Assist with food costs by reducing or eliminating waste and knowing when to place other business priorities above food cost
Assist with labor cost by ensuring employees on the clock are working, and ensuring the proper amount of employees are working
Assist with prep work and cleaning, including checklists
Reports issues of attitude, behavior, and attendance, ensuring situations are recorded following the incident reporting process and/or brought to Manager's attention
Coordinate which station each team member is assigned to for the shift
Act as center of communication for the kitchen
Attends Supervisor trainings as required
Supervisor may be scheduled specific stations and/or jobs , but is expected to switch stations and/or jobs as needed to support the team
Other duties as assigned
Required Knowledge, Skills, and Abilities
Excellent time management skills.
Proven customer service skills
Knowledge of all stations in the kitchen
Demonstrate leadership skills
Excellent organizational skills and attention to detail.
Ability to read English and comprehend simple instructions
Familiarity with food handling, safety, and other restaurant guidelines.
Education and Experience
High school diploma or equivalent preferred
Previous restaurant experience required
Previous Supervisory experience preferred
Basic understanding of professional cooking and knife handling skills
Food handlers permit required within 7 days of hire
ServeSafe certifications required within 1 year of hire to Supervisory role
Work Environment
Prolonged periods standing, walking, and working around kitchen equipment
Must be able to lift 50 pounds at times.
Must be comfortable working long hours, including nights and weekends.
Noise level is usually moderate
Benefits-Based on eligibility
Health
Dental
Vision
Life
Vacation
Sick Pay
Paid meal while on shift
401(k)
401(k) employer match
$23-$26 per hour + Tips
$23-26 hourly 8d ago
Packaging Lead 2nd Shift
Oberto's
Shift leader job in Kent, WA
Fuel Your Career with Oberto Snacks!
Packaging Lead 2nd Shift
Type: Onsite
If you're looking for a dynamic workplace with exciting opportunities, consider joining Oberto Snacks, Inc.
Here's why you should apply:
Innovative Environment:
At Oberto, we thrive on innovation. Be part of a team that constantly pushes boundaries and creates unique snack experiences.
Quality-Driven Culture:
We're passionate about delivering top-notch products. Join us if you're committed to excellence and quality.
Team Collaboration:
Our collaborative work environment fosters creativity and teamwork. You'll collaborate with talented individuals across various functions.
Career Growth:
Oberto offers growth opportunities. Whether you're starting your career or seeking advancement, we've got you covered.
OBERTO HISTORY & MISSION:
Founded in Seattle by Constantino Oberto in 1918, Oberto Snacks Inc's future is brighter than ever. With its growing portfolio of brands, each with its own mission, purpose and army of passionate fans, Oberto continues to be one of the nation's leading and most innovative meat snacks companies. Employing more than 700 food professionals, Oberto's mission is to empower people to make better choices for a healthier and happier life. As a part of that mission, we strive to provide innovative, delicious, healthy, and convenient protein-packed snacks.
ABOUT THE POSITION:
The Oberto team has an opening for the critical position of Packager Lead for our 1st shift at our 54th street location. The Packager Lead is responsible for directing and monitoring overall activities of the Packaging department.
SCHEDULE:
3rd Shift
8 hours per day with possible daily overtime and during peak summer/fall production.
WAGE: $27.00 per hour, plus $1.00 per hour for shift differential.
PRIMARY RESPONSIBILITIES:
Ensure that production personnel can start on time by directing a set up crew that prepares the processing room prior to the start of the shift.
Ensure employees maintain company standards by keeping track of department, line, and employee efficiencies.
Responsible for training all new employees, monitoring employee performance, and ensuring that procedures are followed.
Coach, direct and motivate employees regarding performance, attendance, and other company guidelines as necessary.
Direct department in coordination of personnel and product to ensure smooth work transition and that the schedule is being met.
Maintain even flow of work by being organized, planning and being able to make changes as needed.
Develop highly productive personnel and work teams by monitoring efficiencies, conducting reviews, counseling sessions, evaluations, insisting on safety, and by keeping up to date records.
Ensure operators and other personnel are accountable for their areas of responsibility.
Ensure proper production by monitoring all aspects of department and shift, including paperwork, equipment, cleanliness and personnel, meeting company and USDA specifications.
Ensure profitability of plant by avoiding waste, and aggressively managing supply and other budget areas including payroll and overtime.
Monitor quality of products, troubleshoot and resolve discrepancies.
Communicate to shift Supervisor regarding production schedule.
Encourage safety by insisting on a clean safe working environment, and that employees are following good GMP practices.
QUALIFICATIONS:
High School or Equivalent Required
Associate or bachelor's degree preferred but no necessary
1-2 years manufacturing experience preferred
1-2 years Lead worker experience preferred
ABOUT OBERTO: We offer a creative, diverse, and inclusive workplace environment. We are committed to rewarding our teammates for their hard work, enthusiasm, and professional excellence.
BENEFITS:
Excellent benefits including medical, dental, vision, prescription coverage, short term and long-term disability, life insurance and wellness program, Flex spending account.
401K Plan with a generous company match
Quarterly performance incentive.
10 Paid holidays, generous paid time off, and paid sick leave.
Employee Stock Ownership Plan Oberto with contribution match.
EXTRA BENEFIT:
Tuition Reimbursement, and career growth opportunities
Discount commuter benefits
Safety Shoe program, and Safety Glasses program
Paid Jury Duty, and Bereavement Leave
Employee Assistance Program
Legal Services, and Pet Insurance
Employee Referral Program
Service Award Recognition program, and Employee Recognition program
Matching Charity Donations
Pet Insurance
Oberto Product Discounts
Basic membership reimbursement to Costco or Sam's Club.
First-class onsite fitness center
Ready to Join Our Snack-Tastic Team? Apply Now!
Oberto Snacks is committed to a diverse and inclusive workplace. Oberto Snacks is an equal opportunity employer and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veterans' status, disability, age, or other legally protected status. Should you have a disability that requires assistance and/or reasonable accommodation with the job application process, please contact the Human Resources department at ************** or by applying directly on our website at **************************
EEO/ E-Verify Statements: Oberto Snacks, Inc. is an Equal Opportunity Employer. All qualified applicants are encouraged to apply. Oberto Snacks, Inc. participates in the E-Verify program.
**Please note, we do not engage with outside recruiters. All recruitment processes are managed internally by our Talent Acquisition team. Thank you.
$27 hourly Auto-Apply 35d ago
Packaging Lead 2nd Shift
Oberto Snacks Inc.
Shift leader job in Kent, WA
Fuel Your Career with Oberto Snacks!
Packaging Lead 2nd Shift
Type: Onsite
If you're looking for a dynamic workplace with exciting opportunities, consider joining Oberto Snacks, Inc.
Here's why you should apply:
Innovative Environment:
At Oberto, we thrive on innovation. Be part of a team that constantly pushes boundaries and creates unique snack experiences.
Quality-Driven Culture:
We're passionate about delivering top-notch products. Join us if you're committed to excellence and quality.
Team Collaboration:
Our collaborative work environment fosters creativity and teamwork. You'll collaborate with talented individuals across various functions.
Career Growth:
Oberto offers growth opportunities. Whether you're starting your career or seeking advancement, we've got you covered.
OBERTO HISTORY & MISSION:
Founded in Seattle by Constantino Oberto in 1918, Oberto Snacks Inc's future is brighter than ever. With its growing portfolio of brands, each with its own mission, purpose and army of passionate fans, Oberto continues to be one of the nation's leading and most innovative meat snacks companies. Employing more than 700 food professionals, Oberto's mission is to empower people to make better choices for a healthier and happier life. As a part of that mission, we strive to provide innovative, delicious, healthy, and convenient protein-packed snacks.
ABOUT THE POSITION:
The Oberto team has an opening for the critical position of Packager Lead for our 1st shift at our 54
th
street location. The Packager Lead is responsible for directing and monitoring overall activities of the Packaging department.
SCHEDULE:
3rd Shift
8 hours per day with possible daily overtime and during peak summer/fall production.
WAGE: $27.00 per hour, plus $1.00 per hour for shift differential.
PRIMARY RESPONSIBILITIES:
Ensure that production personnel can start on time by directing a set up crew that prepares the processing room prior to the start of the shift.
Ensure employees maintain company standards by keeping track of department, line, and employee efficiencies.
Responsible for training all new employees, monitoring employee performance, and ensuring that procedures are followed.
Coach, direct and motivate employees regarding performance, attendance, and other company guidelines as necessary.
Direct department in coordination of personnel and product to ensure smooth work transition and that the schedule is being met.
Maintain even flow of work by being organized, planning and being able to make changes as needed.
Develop highly productive personnel and work teams by monitoring efficiencies, conducting reviews, counseling sessions, evaluations, insisting on safety, and by keeping up to date records.
Ensure operators and other personnel are accountable for their areas of responsibility.
Ensure proper production by monitoring all aspects of department and shift, including paperwork, equipment, cleanliness and personnel, meeting company and USDA specifications.
Ensure profitability of plant by avoiding waste, and aggressively managing supply and other budget areas including payroll and overtime.
Monitor quality of products, troubleshoot and resolve discrepancies.
Communicate to shift Supervisor regarding production schedule.
Encourage safety by insisting on a clean safe working environment, and that employees are following good GMP practices.
QUALIFICATIONS:
High School or Equivalent Required
Associate or bachelor's degree preferred but no necessary
1-2 years manufacturing experience preferred
1-2 years Lead worker experience preferred
ABOUT OBERTO: We offer a creative, diverse, and inclusive workplace environment. We are committed to rewarding our teammates for their hard work, enthusiasm, and professional excellence.
BENEFITS:
Excellent benefits including medical, dental, vision, prescription coverage, short term and long-term disability, life insurance and wellness program, Flex spending account.
401K Plan with a generous company match
Quarterly performance incentive.
10 Paid holidays, generous paid time off, and paid sick leave.
Employee Stock Ownership Plan Oberto with contribution match.
EXTRA BENEFIT:
Tuition Reimbursement, and career growth opportunities
Discount commuter benefits
Safety Shoe program, and Safety Glasses program
Paid Jury Duty, and Bereavement Leave
Employee Assistance Program
Legal Services, and Pet Insurance
Employee Referral Program
Service Award Recognition program, and Employee Recognition program
Matching Charity Donations
Pet Insurance
Oberto Product Discounts
Basic membership reimbursement to Costco or Sam's Club.
First-class onsite fitness center
Ready to Join Our Snack-Tastic Team? Apply Now!
Oberto Snacks is committed to a diverse and inclusive workplace. Oberto Snacks is an equal opportunity employer and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veterans' status, disability, age, or other legally protected status. Should you have a disability that requires assistance and/or reasonable accommodation with the job application process, please contact the Human Resources department at ************** or by applying directly on our website at **************************
EEO/E-Verify Statements: Oberto Snacks, Inc. is an Equal Opportunity Employer. All qualified applicants are encouraged to apply. Oberto Snacks, Inc. participates in the E-Verify program.
**Please note, we do not engage with outside recruiters. All recruitment processes are managed internally by our Talent Acquisition team. Thank you.
$27 hourly Auto-Apply 40d ago
Seattle Shift Leader
Accord Inc.
Shift leader job in Seattle, WA
No matter what you've been told, not all restaurant companies are the same. At Taco Time we pride ourselves on being different.
Taco Time NW hiring process is completely virtual. Apply, interview, and get a new job from the comfort of home!
Our shiftleaders carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees; planning, assigning and directing work; evaluating daily performance; rewarding and coaching employees; addressing complaints and resolving problems in the absence of a manager. All while maintaining high level of guest service and exceptional dining experience for our guests.
Why join the Taco Time team? Besides employee discounts on the Puget Sound's favorite taco, we offer the following competitive benefits:
Competitive Wages (Up to $23.50 an hour)
Incentive bonus potential up to $800
Pay Day every Friday
Medical & Dental Benefits
401k Retirement Plans
Education Assistance
Childcare Assistance
Quality of Life and flexible schedules
Free Employee Shift Meals
Paid Time Off
Promotions from Within
Taco Time Cares - Employee Hardship Program
Employee Discount for employee and immediate family
Using the Taco Time NW App, employees can purchase up to $40.00 worth of Taco Time, 3 times per week (during non-prime time hours)
Your Key Responsibilities:
Directs, coordinates, and participates in preparation of, and cooking, assembling or packaging of food served or prepared by crew members.
Issues written and oral instructions, establishing priorities and sequences to expedite workflow.
Assigns duties and examines work for completeness, efficiency, and conformance to policies and procedures.
Reconciles daily receipts using cash control sheet and daily sales log, records drops and banks daily.
Ability to demonstrate complete understanding of our menu.
Assist with serving orders while tending to our guests needs.
Coaches others through the enforcement of all workplace safety policies and procedures.
Communicates performance issues to assistant general manager and general manager.
Creates and executes shift goals and enforces policies during shift.
Qualifications:
Food handlers permit
Three months to six months of practical experience in a corporate owned restaurant.
Must be 18 years of age or older
Highest commitment to quality customer service with the ability to work with a team.
Ability to multi-task in a fast paced environment.
Strong communication skills, and have the ability to listen attentively to guests and team members.
Ability to demonstrate accuracy and thoroughness, always looks for ways to improve and promote quality.
Ability to work with minimal supervision, accomplish tasks without instruction and at times problem solve for the best solution
Basic math skills.
Must be able to frequently move and/or lift product, containers etc from 10 to 50 pounds
We are looking for great people who are fun, energetic, friendly, outgoing and confident and who share our commitment to guest service and our pursuit of the ultimate dining experience.
Taco Time NW is an Equal Opportunity Employer
$23.5 hourly Auto-Apply 8d ago
Shift Leader
1442-Dave's Hot Chicken-Federal Way
Shift leader job in Federal Way, WA
Job Description
The ShiftLeader is responsible and accountable for all Restaurant activities while on duty. The ShiftLeader will work with the Restaurant Management Team to ensure all activities are consistent with and supportive of the Restaurant's business plan. They will ensure all Team Members are performing their job responsibilities and meeting expectations.
Job Expectations:
The ShiftLeader performs Leadership, Management, and Organizational tasks while supervising fellow Teammates, monitoring their performance, to ensure they comply with company and safety policies, and delegate tasks appropriately.
Duties:
Follow the steps outlined in the DHC Training Program to learn and train new skills, duties, and responsibilities
Abide by and enforce to the rules and direction given by the Restaurant Management Team and refrains from insubordination
Communicate to their immediate Supervisor when additional training guidance and practice is needed
Effectively and consistently does required Ops Walks and Q&A checks to correct areas of opportunity
Organize shift schedules for Team Members and monitor attendance, tardiness, and time off
Assign duties to specific Team Members based on role and skills
Understand how each job responsibility impacts Guests, the Team, and overall Restaurant Operations and success
Greet Guests, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions
Ensure Team Members work together with their Teammates to prepare items on the DHC menu while following cooking instructions, safety procedures, and sanitary requirements
Use specific kitchen machinery/equipment such as ice cream dispensers, fryers, warmers, etc.
Ensure Restaurant cleanliness is conducted daily by delegating the clearing of tables, sweeping, and mopping floors, washing/sanitizing/disinfecting kitchen utensils and high touch-point areas, and servicing restrooms
Handle Guests' concerns and complaints professionally and calmly to resolve problems according to Restaurant Policy
Maintain a neat and tidy appearance by wearing a uniform and adhering to the DHC Uniform Policy
Are performance-oriented and performance driven; understand performance expectations and are aware of performance results
Provide direction, supervision, and feedback to maintain levels of high productivity and Team morale
Communicate Team Member work performance to the Restaurant Management team and appropriately address performance issues
Train new and current Team Members on tasks
Balance cash drawers and prepare cash deposits as assigned by the Restaurant Management Team
Effectively plan, organize, and implement all daily operational routines and activities
Complete all required administrative duties and daily paperwork including required checklists
Supervise and perform closing and/or opening activities as directed by the Restaurant Management Team
Effectively plan, organize, and implement all daily operational routines and activities
Establish an environment of trust to ensure honest, open, and direct communication
Role model and set a positive example for the entire Team in all aspects of business and personnel practices
Follows all company guidelines for food and cash controls; follows all cost control guidelines to maintain and minimize Restaurant costs; properly uses all products, supplies, and equipment facilities
Communicate effectively with Team Members and Management to resolve any interpersonal issues as needed
Requirements:
Current student or high school diploma/GED preferred
Must be at least 18 years old and fluent in English
Certified in all stations following the DHC Training Program
Flexibility to work nights, weekends, holidays, opening and closing shifts
Ability to stand for long periods of time and work in a fast-paced environment
Ability to bend and stoop and lift 50 - 75 lbs. comfortably
Ability to work in close quarters and around heat
Positive attitude while conducting any and all duties
Commitment to Guest satisfaction. Looks at Restaurant Operations from a Guest's point of view.
Effective communicator with co-workers and the Restaurant Management Team
Excellent organization, planning, time management, delegation, and problem-solving skills
Transportation & Accessibility:
Must have reliable transportation to work, a driver's license and proof of insurance
Must have telephone or other reliable method of communicating with supervisor and co-workers
Benefits:
Paid training
Flexible Schedule
Wellness Program
Free Meals while working, Discounted when off
Advancement opportunities
$34k-45k yearly est. 28d ago
Shift Lead USA
Laderach Southcenter Wa LLC
Shift leader job in Seattle, WA
Job Description
High-quality fresh chocolate - that's what the Swiss chocolate manufacturer Läderach stands for. Founded in 1962, the family business now employs over 2500 people from more than 80 countries across the group, and the trend is rising. The company's headquarters are located in the canton of Glarus. Here, against a picturesque Alpine backdrop, we produce our fresh chocolates and are constantly developing new, innovative ideas in agile teams.
The Retail business unit comprises more than 200 chocolateries in 21 countries. Here we offer our chocolate specialties and invite customers to experience fresh chocolate in ever new ways. Want to be part of it too? Come and join us.
Shift Lead
A Part-Time Laderach Key Holder (Shift Lead) is a brand champion who is passionate about providing a wonderful overall in-store experience. The ideal Key Holder exudes strong leadership traits and aims to build a career in retail management.
You will deliver outstanding customer experience, as well as a similar environment for the in-house team
You will provide training and/or helping Store Associates to always ensure that production goals are met, including product-finishing projects
You will lead various in-store tasks during each shift, exemplifying the store and brand standards
You will ensure the movement on the sales floor is flowing effectively
You will Help ensure product merchandising is done accurately
You will help to lead the follow-through of all food safety protocols
You will target sales objectives and help to achieve store compliance and loss prevention standards
You will participate in team meetings to discuss goals, progress and topics in need of improvement
You will participate in other role-related duties as assigned by the Store Manager
What we expect from you
You have at least 1 year of experience in retail sales or similar fast-paced, customer-minded environment, with increasing levels of responsibility
You are equipped with strong interpersonal skills and able to communicate effectively
You are reliable and flexible with scheduling based on store needs
You are quality-minded with keen attention to detail
You are passionate about chocolate
Physical Requirements:
Depending on the length of the shift, employees may need to have physical stamina to remain active and stand for long hours, often walking or standing in a fast-paced environment.
This position requires the ability to move quickly between tasks, assist multiple customers at once, or handle unexpected changes (like restocking or re-organizing displays).
Multitasking requires physical agility and the ability to stay organized.
Employees may be required to bend, squat, or reach up high to organize or stock products.
Some retail positions require employees to maintain cleanliness in the store, which can involve bending down to clean floors or wiping down displays.
Restocking low shelves or accessing high displays may involve frequent bending or stretching.
Requires the ability to lift 15-40 pounds.
What we offer you
Competitive Pay $23.00 Hourly
Premium Holiday Pay (Time and a Half)
Annual Bonus
Employee Assistance Program
An exciting working environment with motivated colleagues
A position with lots of personal responsibility
The opportunity to contribute fresh ideas
An open and respectful feedback culture
In-house and external further training
Unique career opportunities
Generous discounts on our products
Chocolate at work
Easily accessible locations
Own it. Grow it. Make it fresh.
Sounds interesting? Then come join us. Jennifer Kassaras, Recruiting and OnboardingManager linkedin.com/in/jennifer-kassaras-b52b2144 will be happy to answer your questions. You can also visit our career site: My Job Search
We are an Equal Opportunity Employer, committed to hiring a diverse workforce. All openings are filled based on qualifications without regard to race, color, sex, sexual orientation, gender identity, national origin, marital status, veteran status, disability, age, religion, or any other classification protected by law. Our success and momentum to expand is only possible through the passionate drive of our diverse 2,500 employees, who come from more than 80 countries and represent various backgrounds, religious beliefs, and lifestyles.
$23 hourly 3d ago
Restaurant Shift Leader
Jersey Mike's Fife 18023
Shift leader job in Fife, WA
Job Description
Jersey Mike's Subs has been making amazing subs since 1956 in Point Pleasant New Jersey!
The Jersey Mikes tradition was founded on a strong sense of community and commitment to the personal and professional development of our people. Our goal is to serve the highest quality sub sandwich to our customer in a manner that projects a thankful and caring mentality to every person that comes through our door. Our culture is a culture of "giving" and supporting our local communities so that all can be lifted together.
"Jersey Mike's "A Sub Above"
Jersey Mikes is committed to providing our customers with the most enjoyable and satisfying experience possible through our amazing subs and unparalleled customer service.
We understand that it all starts with a winning team of individuals who are fun, personable,diligent, positive, energetic, eager to learn team players who take pride in what they do and who they are. At the end of the day they are focused on executing great customer service with a Great Big Smile! If you possess these attributes and can commit to improving upon them, we would love to speak with you about joining our team!
A ShiftLeader is responsible for supporting the management team in the execution of running their assigned location. This includes, but is not limited to:
1. Coaching the staff to deliver amazing customer service;
2. Producing high quality food;
3. Delivering the Jersey Mike's experience;
4. Cash handling;
5. Following the Learning Management System Training Program;
6. Developing others for career growth;
7. Enforcing policies and procedures;
8. Participating in local and national marketing initiatives;
9. Building sales;
10. Maintaining the cleanliness and proper sanitation practices in the establishment;
11. Being certified in all four positions of the restaurant;
12. Effective communication;
13. Having a sense of urgency;
A ShiftLeader is expected to:
1. Move or Transport up to 50 lbs without assistance unless a medical notation is made whereas any physical disabilities are covered by the Americans with Disabilities Act or a temporary doctor's note with a time frame for the restriction on your ability;
2. Work 38-40 hours per week;
3. Have the ability to get to and from work;
4. Communicate with the GM/AGM/DM of any issues they are having;
5. Lead by example in terms of quality of the food they make, the way they interact and provide customer service, and coming to work in a clean, fitted, and pressed uniform daily.
Create food consistent with Jersey Mikes high quality standards
• Maintain restaurant that is noticeably cleaner than others
• Work in a fast-paced team driven atmosphere
• Ability to multitask and work with a sense of urgency
• Interface with customers and provide an exceptional experience
• Full understanding of the term's accountability and integrity
• Key Holder
• Perform all tasks related to opening and closing of store
• Knows how to bake bread and perform all prep
• Manage and lead crew of 2 to 5 people
• Proficient in slicing
Qualifications for the job:
• Education: High school degree or equivalent
• 1 Year QSR experience preferred
• Other: Must be 18 years or older to operate the slicer
• Serve Safe Certification - Food Handler
• Must have reliable transportation
Tips range between $4 - $6 an hour on top of your hourly wage!
This website is not operated by Jersey Mike's Franchise Systems. Jersey Mike's restaurants are independently owned and operated franchise locations. Franchisees are independent business owners who set their own wage and benefit programs, which can vary between franchisees. Your application will go directly to the franchisee, and all hiring decisions will be made by the franchisee.
$34k-45k yearly est. 22d ago
Shift Leader
1422-Daves Hot Chicken Redmond
Shift leader job in Redmond, WA
Job Description
Open Interviews - Dave's Hot Chicken (Redmond)
We're hiring! Come meet us in person for open interviews:
Redmond, WA 98052
Dates & Times:
Friday, October 3rd - Tuesday, October 7th
10:00 AM - 6:00 PM (daily)
No appointment needed - just bring your resume and enthusiasm.
See you there!
The ShiftLeader is responsible and accountable for all Restaurant activities while on duty. The ShiftLeader will work with the
Restaurant Management Team to ensure all activities are consistent with and supportive of the Restaurant's business plan. They will ensure all Team Members are performing their job responsibilities and meeting expectations.
Job Expectations:
The ShiftLeader performs Leadership, Management, and Organizational tasks while supervising fellow Teammates, monitoring their performance, to ensure they comply with company and safety policies, and delegate tasks appropriately.
Duties:
Follow the steps outlined in the DHC Training Program to learn and train new skills, duties, and responsibilities
Abide by and enforce to the rules and direction given by the Restaurant Management Team and refrains from insubordination
Communicate to their immediate Supervisor when additional training guidance and practice is needed
Effectively and consistently does required Ops Walks and Q&A checks to correct areas of opportunity
Organize shift schedules for Team Members and monitor attendance, tardiness, and time off
Assign duties to specific Team Members based on role and skills
Understand how each job responsibility impacts Guests, the Team, and overall Restaurant Operations and success
Greet Guests, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions
Ensure Team Members work together with their Teammates to prepare items on the DHC menu while following cooking instructions, safety procedures, and sanitary requirements
Use specific kitchen machinery/equipment such as ice cream dispensers, fryers, warmers, etc.
Ensure Restaurant cleanliness is conducted daily by delegating the clearing of tables, sweeping, and mopping floors, washing/sanitizing/disinfecting kitchen utensils and high touch-point areas, and servicing restrooms
Handle Guests' concerns and complaints professionally and calmly to resolve problems according to Restaurant Policy
Maintain a neat and tidy appearance by wearing a uniform and adhering to the DHC Uniform Policy
Are performance-oriented and performance driven; understand performance expectations and are aware of performance results
Provide direction, supervision, and feedback to maintain levels of high productivity and Team morale
Communicate Team Member work performance to the Restaurant Management team and appropriately address performance issues
Train new and current Team Members on tasks
Balance cash drawers and prepare cash deposits as assigned by the Restaurant Management Team
Effectively plan, organize, and implement all daily operational routines and activities
Complete all required administrative duties and daily paperwork including required checklists
Supervise and perform closing and/or opening activities as directed by the Restaurant Management Team
Effectively plan, organize, and implement all daily operational routines and activities
Establish an environment of trust to ensure honest, open, and direct communication
Role model and set a positive example for the entire Team in all aspects of business and personnel practices
Follows all company guidelines for food and cash controls; follows all cost control guidelines to maintain and minimize Restaurant costs; properly uses all products, supplies, and equipment facilities
Communicate effectively with Team Members and Management to resolve any interpersonal issues as needed
Requirements:
Current student or high school diploma/GED preferred
Must be at least 18 years old and fluent in English
Certified in all stations following the DHC Training Program
Flexibility to work nights, weekends, holidays, opening and closing shifts
Ability to stand for long periods of time and work in a fast-paced environment
Ability to bend and stoop and lift 50 - 75 lbs. comfortably
Ability to work in close quarters and around heat
Positive attitude while conducting any and all duties
Commitment to Guest satisfaction. Looks at Restaurant Operations from a Guest's point of view.
Effective communicator with co-workers and the Restaurant Management Team
Excellent organization, planning, time management, delegation, and problem-solving skills
Transportation & Accessibility:
Must have reliable transportation to work, a driver's license and proof of insurance
Must have telephone or other reliable method of communicating with supervisor and co-workers
OUR HISTORY
In 2017, four childhood friends came up with a simple concept: take Nashville Hot
Chicken and make it better than anyone else in America. With only a couple
thousand dollars to their names, they opened up a pop-up concept in a parking lot
in East Hollywood, serving a simple menu of Tenders, Sliders, Fries, and Kale Slaw. They
created a cult following - with lines consistently over an hour long.
After 6 months of running the pop-up with long lines, the Team took the plunge. In
January 2018, it opened its first physical Restaurant: at a sleepy strip center in East
Hollywood. Demand for the craveable Hot Chicken exceeded all expectations. Sales
grew every month from then on, with consistently long lines throughout the day.
Dave, the co-founder and Chef, was trained at Thomas Keller's Bouchon Restaurant
organization. He came up with a simple process: take the best quality Chicken,
prepare it in a proprietary Brine and, after deep frying, top the most tender Chicken in
the world with one of seven Signature Spice Blends.
From parking lot pop-up to Hot Chicken World Leader, we will become an Iconic
Brand with a cult-like following, recognized for mind-blowing quality, great service and
an awesome vibe.
OUR MISSION
BLOW THEIR MINDS!
OUR PURPOSE
Build Something Phenomenal
Team, Culture, Business, Brand
Remember How We Got Here
$34k-45k yearly est. 11d ago
Restaurant Shift Leader
Potbelly Sandwich Shop
Shift leader job in Redmond, WA
Earn $19 to $23.00 plus tips! - Based on skills and qualifications! * You gotta have it HOT...hot peppers, hot sandwiches, hot pay! * Do you hunger for more? Potbelly Sandwich Shops, where Good Vibes and Great Careers are a way of life! Come Build the Potbelly Nation with us.
Potbelly got its start in 1977 as a small antique store that turned into a lines-out-the-door neighborhood sandwich shop.? Before you knew it, we were serving up delicious food in a fun environment at more than 400 shops across the United States.
We continue to wake up every day with one goal: Make people happy through good vibes and delicious craveable food.? Put those awesome ingredients together, and there's no telling what we'll cook up next!
Sound Sandwich offers comprehensive medical, dental, and vision benefits along with group life insurance for our eligible salaried and hourly employees.
Job Title: ShiftLeader
Department/Function: Operations
Location: Field, in Shop
Report to: General Manager/Assistant Manager
Details: Nonexempt
Travel Requirements: Rarely
GENERAL DESCRIPTION
Leads and behaves according to Potbelly Values. Leads a shift by managing and developing associates to execute outstanding product quality and customer service, build sales and control costs for each shift. Follow standard Potbelly operating policies and procedures with essential areas of focus including but not limited to:
FOCUS
People
* Lead Associates on shifts, including assigning tasks (cleaning, line duties, opening/closing duties), providing feedback and training.
* Know and support appropriate personnel policies, labor laws and safety procedures.
* Ensure all security procedures are executed (safe procedures, open/close procedures etc.)
* Transitions into opening/closing duties.
Customers
* Make customers really happy.
* Resolve customer complaints/issues.
* Empowers Associates to make sure all customers leave happy.
* Execute and support all food safety requirements and practices.
Sales
* Lead Associates to open, transition, and close shifts without supervision.
* Manage and organize the line and delegate duties to Associates.
* Know and uphold standards for product quality.
* Work the line as needed.
* Ensure back-of-the-house procedural standards are met.
* Promote sales on the shift through executing the marketing plan within the four walls.
Profits
* Control food costs, labor, waste, and cash on the shift.
* Count drawers and follow proper daily cash handling procedures.
ESSENTIAL PHYSICAL FUNCTIONS
* Must have the ability/stamina to work a minimum of 40 hours a week.
* Ability to stand/walk for 8-9 hours per day and sit for 1-2 hours per day.
* Must be able to exert well-paced and frequent mobility for periods of up to five hours.
* Must be able to lift up to 10 pounds frequently and up to 50 pounds occasionally.
* Will frequently reach, feel, bend, stoop, carry, finely manipulate and key in data.
* Must be able to work in both warm and cool environments, indoors (95%) and outdoors (5%).
* Must be able to tolerate higher levels of noise from music, customer and employee traffic.
* Must be able to tolerate potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish.
* Ability to oversee a fast-paced, high-volume, customer-focused restaurant through coordination of schedules, problem-solving, maintaining cleanliness, training employees and providing great customer service.
EXPERIENCE, EDUCATION AND BEHAVIORS
* Must represent Potbelly Advantage and Our Values.
* Minimum of 1 year supervisory experience in a restaurant or retail environment.
* Minimum educational requirement: High School degree.
* Must be able to work a minimum of 2 opens and/or closes per week.
* As a requirement of the position, all ShiftLeaders and Managers must be trained and pass a Food Safety Certification course. In Illinois certification is required through the Illinois Department of Public Health, while in all other states certification is required through the National Restaurant Association (ServSafe), National Registry of Food Safety Professionals or the National Environmental Health Association (Prometric). Should the ShiftLeader or Manager fail to pass the certification requirements after two attempts, he or she will be not be qualified to continue to perform in a ShiftLeader or Management capacity.
* Ability to comprehend and communicate in English via verbal and written communication, such that employee can perform his or her job responsibilities
* Exceptional customer service skills.
* Strong communication skills, both written and verbal.
* Strong organizational skills and the ability to multi-task.
* Strong interpersonal skills.
* Ability to train and coach others.
* Must be able to demonstrate strong leadership skills at all times.
* Must be a strong team-player.
* Ability to manage a fast-paced, high-volume shifts while providing excellent customer service.
You are applying to work with a franchisee of Potbelly Corporate. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
How much does a shift leader earn in Fort Lewis, WA?
The average shift leader in Fort Lewis, WA earns between $30,000 and $51,000 annually. This compares to the national average shift leader range of $26,000 to $43,000.
Average shift leader salary in Fort Lewis, WA
$39,000
What are the biggest employers of Shift Leaders in Fort Lewis, WA?
The biggest employers of Shift Leaders in Fort Lewis, WA are: