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Shift Leader Jobs in Franklin, WI

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  • Customer Service Lead

    Avire

    Shift Leader Job 19 miles from Franklin

    Why join AVIRE? Do you have an entrepreneurial mindset? Do you like being part of high growth, high impact environments? Are you looking for an opportunity to provide your customers with consultative support--growing our business together? If you have answered yes to these questions, we should connect! The Americas AVIRE team is looking for a highly driven, highly motivated individual to take us to new heights. In this role, you will be responsible for providing outstanding service support for our customers. You will be a part of a team of Customer Support Specialists, Customer Quotation Specialists, Regional Sales Managers, Technical Support Specialists, and Marketing Communications experts with the collective goal to provide the best customer experience in the industry, supporting our customers through every stage of the buying process. Further, you will be a part of a team that has a track record of delivering double digit compound growth while supporting each other. This position reports to the North America Customer Experience Manager. Job Summary: As the Customer Service Lead, you are responsible to lead and enhance our customer service operations. This role is responsible for developing and implementing effective customer support policies and procedures, advocating for the voice of the customer, and ensuring critical KPIs are tracked and achieved. The Customer Service Lead will oversee case management and complaint review processes to ensure timely resolution and maintain accurate reporting through tools such as PowerBI and SalesForce dashboards. A key focus will be on team development, providing regular feedback, conducting one-on-one meetings, and facilitating professional growth to build an enriching work environment. This role also includes ensuring a seamless onboarding experience for new customers while maintaining exceptional customer support standards. What you will do: Responsible for the development and implementation of effective Customer Service Support policies and procedures. Advocate for the voice of the customer across all departments. Support and track critical KPIs for the team to ensure sustainability and drive a culture of continuous improvement. Ensure accuracy of PowerBI reports and SalesForce case management dashboards. Ensure case management and complaint reviews process. Ensure all complaints are followed up in a timely manner. Develop talent to ensure optimal performance, drive growth, and build an enriching work experience for the team. Supports the team with regular one-on-one meetings, providing feedback and facilitating growth conversations. Provides thoughtful leadership through effective goal setting, delegation, communication and development. Effectively maintains communication, coordination, and working relationships with company personnel and management. Works closely with other departments - including other company sites - to drive change, implement processes, hit timelines, and do so in a sustainable way. Ensure a seamless new customer set up. Perform other duties as assigned. We want someone who is: Action-Oriented Curiosity: You readily take on challenges, and you identify and seize new opportunities. You have an outstanding history of delivering on your projects. You work on the problems that truly need solving, and you effectively challenge the organization to be better. You can cut through the clutter and focus on the priorities that align with organizational objectives. Collaboration: You embrace the unique experiences, viewpoints, and abilities of your teammates and proactively engage those differences to come to the best possible outcome. Creating an effective sales team is incredibly motivating to you, and you put your employees first recognizing that you succeed only when they succeed. Empowerment: You thrive in an environment where you can make decisions. You do not shy away from taking a stand, and you recognize the importance of challenging the team to ensure that we strive for more. You also empower your employees to make decisions giving them the tools to do so successfully. Accountability: You take responsibility for your actions, and you deliver on your commitments. You hold the members of your team to high standards while ensuring they have the support that they need to reach those lofty goals. Inclusion: In all aspects of your work, you treat everyone with respect. Performance Objectives Be a role model for the team by demonstrating professionalism, positivity, and strong work ethic. Ensure good communication and effective working relationships exist with other departments. Ensure team meets target of individual process improvements quarterly. Identify and recommend one improvement for the department quarterly. Documentation and updates are complete, accurate, and timely. Emphasize the importance of teamwork and stepping in during busy periods to ensure the job gets done, even if it means longer hours occasionally. Achieve and maintain team KPI's. Ensure team meets case complaint status from open to started within 24-hours at 80% response. Job Skills Strong interpersonal and communication skills Demonstrate your passion for gaining new skills Proven ability to problem-solve Strong active listening and empathy skills Patience and composure under pressure Excellent written, verbal, and interpersonal skills to work effectively with diverse groups of people both within, and outside, of the organization Strong ability to build relationships with customers Ability to use Outlook and Microsoft-based programs Qualifications Associate's degree in business administration, Marketing, Communications, Sales, Engineering, or a related field or equivalent experience. Bachelor's degree is preferred. A minimum of 5 years of customer service or inside sales experience. Who is AVIRE? AVIRE combines 4 market-leading brands (MEMCO, MICROKEY, RATH and JANUS) within the emergency communications and life safety industries. Each brand has a strong market presence, a unique identity, a distinct product range and a long, successful history. AVIRE has Manufacturing and R&D locations in 3 countries, Sales & Marketing in 7 countries, and employs approximately 400 people globally. AVIRE is committed to fostering a diverse and inclusive workplace, where all individual's unique perspectives and capabilities are valued. We provide equal job opportunities to all applicants and promote fairness in our hiring process. AVIRE is part of the Halma group (*************** Halma bets on talent! We are looking for bright, ambitious people to join our team and stay for the long term. With over 45 businesses under its ownership, Halma is a great place to start, advance, or accelerate your career. Avire is an equal opportunity employer. Benefits Competitive base salary Participation in the company bonus plan Complete benefits package including health, dental & vision insurance, 401K, vacation, and generous parental leave Paid time off Professional Development training opportunities
    $34k-43k yearly est. 25d ago
  • Senior Assistant Store Leader

    Crate & Barrel 4.4company rating

    Shift Leader Job 41 miles from Franklin

    We inspire purpose-filled living that brings joy to the modern home. With a team of more than 8,000 associates spanning 130 store and distribution locations across the U.S. and Canada, we achieve together, drive results and innovate to inspire. Drawn together by a shared passion for our customers and a spirit of fun, we deliver high-quality home furnishings that are expertly designed, responsibly sourced and bring beauty and function to people's homes. From the day we opened our first store in Chicago in 1962 to the digital innovations that engage millions of customers today, our iconic brand is nearly 60 years in the making-and our story is still unfolding. We're here for it. We think you should be too. We're looking for a driven professional with an inclusive mindset to join our team as an Assistant Store Leader - Customer Experience & Outreach. Determined and motivating, Assistant Store Leader - Customer Experience & Outreach empower the sales team to deliver the exceptional customer experience that we're known for. You're a natural leader, engaging and inspiring. You're well connected to the pulse of the sales floor and see the big picture, working to create a consistent image and optimistic mood in the store. As an Assistant Store Leader - Customer Experience & Outreach, you own customer resolution. Always in the customer's corner, you're empowered to make timely decisions to accommodate their needs and address their concerns. A mentor, educator and coach, you develop creative ways to encourage your team to meet sales goals and turn out a top-notch performance every day. A day in the life as an Assistant Store Leader... In collaboration with the Store Leader, manage and delegate workload and ensure execution of plans and strategies across the store and in assigned area. Partner with the Store Leader to establish and communicate all critical metrics and expectations within the store, including but not limited to sales, visual, operations, safety, loss prevention, human resources, payroll/scheduling and training. Coach, teach, train, recognize and manage all aspects of performance and development for all store associates to encourage professional growth and build a bench of talent. Focus on promoting and driving sales as they pertain to, or are driven by, position and acting as the Leader on Duty (LOD). Collaborate with Store Leader and other functional Assistant Store Leaders during new season planning and execution Analyze results through reporting, translating numbers into actionable behaviors and goals in order to improve KPI results. Ensure all customers are provided gracious, quick and efficient service. Set expectations and model excellent service by exhibiting a positive attitude and enthusiasm toward the job and the company to both internal and external customers in all forms of communication. Communicate regularly with the management team concerning all aspects of sales, customer feedback/traffic and associate training/performance. Participate in weekly store walk-throughs with the management team and follow-up as required. Stay up to date on all store initiatives and communications that are received, sharing with associates when appropriate. What you'll bring to the table.. Your sense of personal style with a discerning eye and passion for design and home furnishings Strong communication, interpersonal, and problem solving skills Strong delegation skills in support of execution and driving results Proven ability to build a culture focused on success and teamwork We'd love to hear from you if you have… 2+ years customer service or retail leadership experience High school diploma/GED or equivalent, Associate degree or equivalent preferred Full-Time roles: Open availability to work flexible hours on weekdays, evenings and weekends Minimum Starting Rate: $75,000.00 Annually Up to: $95,000.00 Annually Pay ranges will be adjusted upward as needed to comply with applicable state and local law. In addition to your salary, based on your role, associates may be eligible for other compensation including bonuses, sales incentives, and long term incentives.
    $75k-95k yearly 10d ago
  • Tool Room Lead - 2nd shift

    Whirlpool Corporation 4.6company rating

    Shift Leader Job 17 miles from Franklin

    **Requisition ID:** 67206 Whirlpool Corporation (NYSE: WHR) is a leading kitchen and laundry appliance company, in constant pursuit of improving life at home and inspiring generations with our brands. The company is driving meaningful innovation to meet the evolving needs of consumers through its iconic brand portfolio, including Whirlpool, KitchenAid, JennAir, Maytag, Amana, Brastemp, Consul, and InSinkErator. In 2023, the company reported approximately $19 billion in annual sales, 59,000 employees, and 55 manufacturing and technology research centers. Additional information about the company can be found at WhirlpoolCorp.com. **This role in summary** Direct, coordinate, oversee and provide technical support to craftsmen and maintain tooling for manufacturing equipment, at the InSinkErator manufacturing plant. Craftsmen to include but not limited to: Machinists, toolmakers, trainees or apprentices. Job may require handling hazardous waste. Candidate shall be trained within the department at a minimum of once per year to properly handle and accumulate hazardous waste in accordance with applicable federal and state environmental regulations and InSinkErator environmental procedures. Training shall be either on-the-job or a handout of written procedures. This is a Safety Sensitive position. Job holders will be included in the list of employees who may be randomly screened under the InSinkErator Substance Abuse policy. **Your responsibilities will include** Oversee and assign work to craftsmen utilizing the tool room schedule, as provided by the department planner \ expediter. Oversee assigned work progress and support craftsmen activities, by coaching, leading and training, as required to ensure timely and quality task accomplishment. Review all completed work orders submitted by craftsmen for proper content and description of work performed. Ensure that necessary replacement parts are ordered, proper account numbers are assigned, and any failed tooling is sent out for repair. Coordinate, as necessary, between the tool room and outside tool shops, relating to die \ tooling repairs. Must be knowledgeable of and operate within the provisions of the Tool Room "DQOP" and "ISO" policies and procedures. Participate in activities to assist in ensuring safe working conditions for facility employees. Perform tooling maintenance and repair assignments as directed by supervisor. **Minimum requirements** State-indentured Tool & Die Maker apprenticeship or 10 years equivalent experience. Familiarity with stamping dies of all types. Progressive and/or transfer die knowledge is a plus. ProtoTrak or other CNC experience is a plus. **Preferred skills and experiences** Demonstrated ability to read and interpret blueprints and technical drawings and safely operate all tool room machinery. Demonstrated understanding of modern punch press principles. Ability to perform basic mathematical calculations with whole numbers and decimals; understand geometric functions and perform basic calculations; and perform trigonometry calculations as needed. Strong communication skills both written and verbal, along with the ability to make quick and sound decisions, are required. Strong inter-personal skills required; high degree of initiative. Must have the ability to work alone and effectively with other people. Must be able to manage conflict. Good attitude and attendance is also required. Must be able to interact with all levels of management. Previous experience leading or directing the work of others a plus. Connect with us and learn more about Whirlpool Corporation See what it's like to work at Whirlpool by visiting Whirlpool Careers (********************************* . Additional information about the company can be found on Facebook (*************************************** , Twitter (********************************* , LinkedIn (************************************************************ , Instagram (**************************************** and YouTube (************************************************* . At Whirlpool Corporation, we value and celebrate diversity. Whirlpool Corporation is committed to equal employment opportunity and prohibits any discrimination on the basis of race or ethnicity, religion, sex, pregnancy, gender expression or identity, sexual orientation, age, physical or mental disability, veteran status, or any other category protected by applicable law.
    $34k-41k yearly est. 51d ago
  • Operations Assistant Store Leader

    Altar'd State 3.8company rating

    Shift Leader Job 13 miles from Franklin

    Who Are We? Altar'd State is a rapidly growing women's fashion brand with 130+ locations in 40 states. It feels like a sanctuary - a place of beauty from the inside out. From welcoming experiences and warm associates to thoughtfully curated products, our brand is built upon the founding principles of giving back and making a difference in the world. Our Mission "Stand Out. For Good". At Altar'd State, those four words are more than just our motto, they are why we exist. From Mission Mondays, where 10% of our net proceeds go directly to local charitable organizations, to our long-standing partnership with Coprodeli USA, in which we are in the process of building 22 schools for impoverished communities in Peru, we are committed to giving back in meaningful ways to those in need. Position Overview The Assistant Store Leader of Operations leads and supports the Store Leader by directing activities required to achieve all store goals, including best of class guest service, sales objectives, operating expenses, loss prevention, and merchandising presentation, while driving both associate and guest engagement. You will provide guests with exceptional service, through relationship building, product knowledge sharing, and presenting a clean, well-maintained store environment. Operations Leaders drive excellence through increasing sales, finding operational efficiencies, and developing top talent within their team. People Fosters a guest-focused team environment through driving volume and anticipating guest needs Achieves excellent guest service by role-modeling company service standards Proactively provides timely feedback to associates, rewards and recognizes performance to drive retention Holds self and associates accountable for achievement of financial results and performance standards Manages conflict and coaches by applying company's recommended processes, standards and guidelines Empowers and involves associates in decision-making processes Receives feedback and fosters dialog around solutions Develops associates through an individualized approach by matching talent with tasks, delegating, and challenging on results Fosters team commitment through support, relationship building, and recognizing individual contributions Leads by managing through change and adversity Makes recommendations on hiring, promotions, and terminations of team members based on performance Process Consistently meets or exceeds store and individual goals and contributes to the store's overall goals. Engages our guests and make their shopping experience exceptional! Co-Leads floor sets/refresh management Makes recommendations on hiring, promotions, and terminations of team members based on performance Manages and oversee scheduling Manages back of house organization Manages shipment and product prep process (steaming, hanging etc.) Plans and manages merchandise markdown process Manages supply orders, maintenance & cleaning Manages Inventory/Damages Audits and manage banking & loss prevention systems Trains new associates on operational processes Co-manages payroll and responsible for store's financial performance Responsible for decisions regarding store operations and planning Controls workflow through successful planning and delegation Executes task directives within designated time frames Completes opening/closing procedures Adheres to loss prevention practices and reports potential incidents to ensure shortage control in order to protect Company assets Communicates effectively with executive team. Must be able to lift & carry heavy boxes (up to 30 lbs) Presentation Utilizes and manages the use of weekly reporting to track, analyze and communicate business results and determine strategies to maximize sales Interprets Home Office communication through Store Leader / District Leader partnership Partners with the Visual District Leader and Visual Assistant Store Leader to oversee and manage the roll-out of floorsets, window sets, fixture placement and overall visual environment. Maintains an awareness of brand aesthetic and relevance to the store environment and communicate with team Communicates performance observations and offers feedback to the District Leader Qualifications 1 year Retail Management Bachelor's Degree preferred Physical ability to perform tasks, which could require prolonged standing, sitting, reaching, kneeling and / or squatting frequently. May be required to occasionally climb ladders, climb and descend stairs frequently, depending on location. Must be able to lift and carry 30 pounds regularly without assistance. Stand Out For Good, Inc. is an equal opportunity employer and values diversity. All employment decisions are decided on the basis of qualification, merit and business need. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin. We are proud to share that our associates have made us one of Fortune's Best Companies to Work For! Recently, our team has received the following recognition: #73 in Fortune 100 Best Companies to Work For 2023 #4 in Fortune Best Workplaces in Retail™ 2022 #93 in Best Workplaces for Millennials™ 2023 #34 in Fortune Best Workplaces for Women™ 2022
    $41k-61k yearly est. 2d ago
  • Ian's Pizza Milwaukee - Shift Leader

    Ian's Pizza 3.8company rating

    Shift Leader Job 11 miles from Franklin

    Ian's Pizza Ian's brings affordable, craft-quality pizza to the people. We use the finest local ingredients to make the best NY-style, hand-tossed 'za to hit your tastebuds. Specializing in old-school and original combinations, all available by the slice or whole pie. Ian's is the ultimate destination for dreamers and problem-solvers, whether you want to open your own business someday, or are just seeing where life takes you. You'll gain transferable skills all while making life-long friends and earning some sweet tips along the way! Competitive Wages: A shift supervisor starts at an hourly wage of $14-$15/hour, depending on location, paid biweekly. For in-store (non-catering and offsites) positions, we also offer an additional $1/hour for any time worked after 11pm and anytime worked on Sundays, which is included in your paycheck. Superb Tips: Tips average to $3-8/hour, depending on the shift and location. Money in your pocket at the end of each shift! This means your average hourly take home is $17-$23/hour. For Offsite and Event Shift Leading, tips average more in the $5-$15/hour, and are either paid on your check or at the end of the shift depending on the location. Excellent Benefits: Affordable, top-notch health and dental care, retirement benefits, PTO accrual after a year, profit-sharing, flexible schedules, and free food. Inclusive Culture: We are committed to caring for our people and community. Our Big Five guides us in how we interact with one another: Dependability, Awareness, Connection, Generosity, and Effort. Off-site and Catering Opportunities: Nothing beats a Milwaukee summer, and we take full advantage by selling pizza around town! Events add variety, and the tips are *chef's kiss*! Seriously, you could pocket an extra $5-$20 bucks an hour just in tips! Restaurant Shift Supervisor Duties You are the "big cheese" on shift! Your job is all about making sure everything runs smoothly. That means getting orders just right and making sure they're ready right on time, serving up top-notch food, and making every customer feel like a VIP. You make sure everything on the to-do list gets checked off, and everyone's in the right place at the right time. As a Shift Supervisor, you'll even get to help train new folks and attend regular Shift Leader team meetings. 🧀👑 External candidates must have 1+ years of supervisory experience in food service or customer service. Internal candidates must have a minimum of 3 months' experience with the company and be an employee in good standing who has completed all initial General Staff training classes. Cross-trained in, or has a solid understanding of, all restaurant departments is preferred. Be able to stand and walk for long periods. Be able to bend, crouch, and lift to 20-50 lbs. Be able to use ovens, pizza cutters, and other equipment of the business. English language proficiency is required for this position. Must be 18+ to apply. If you are 16 or 17 years old, you can apply for the Front of House at our Story Hill location (5300 W Bluemound Road) or for a Seasonal Summer Catering and Offsites position. All other positions/locations require you to be 18+ years of age. Must be authorized to work in the United States and able to provide adequate identification documentation at Orientation and/or Day One. For more information, you can visit ************************** Restaurant Shift Supervisor Scheduling 9-5 is a Dolly Parton song, not a job at Ian's Pizza! Opening shifts typically start 1-2 hours before opening, and closing shifts typically wrap up 1-2 hours after closing. For Catering and Offsite events, most shifts start 1-2 hours before the event time and end at about the end time of the event or just after. Most employees work a mix of shifts (open, mids, dinner, closing). For more hours information, please check out our website at ianspizza.com. Our restaurants and catering/offsites are most busy on evenings and weekends, so availability for these shifts is strongly preferred. If you are looking for full-time hours, your availability should be mostly open and flexible. Part-time (anywhere in the 15-30 hours a week range) or full-time (30-40 hours a week) is available. We'll try our hardest to give you the hours and shifts you want, but we can't promise the same schedule every week. For full-timers though, we'll make sure you average 30-40 hours each week to ensure your health and dental benefits eligibility. Wannabe a first mate on the S.S. Pizza Party? If you're passionate about good food, great vibes, and excellent tips and benefits... apply today for the Shift Leader position! The best place to apply to ensure we see your application as soon as possible is on our website at ianspizza.com. We are looking forward to meeting you! Want to learn more about Ian's Pizza and the unique culture of our restaurants? We want you to visit us, check out our website, follow us on Instagram or Facebook, or look at our Indeed.com page for employee reviews!
    $17-23 hourly 60d+ ago
  • Assistant Store Leader

    Tapestry, Inc. 4.7company rating

    Shift Leader Job 27 miles from Franklin

    Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic. Today, it is a global lifestyle brand that designs extraordinary things for the everyday, delivering seasonal collections of handbags, ready-to-wear, jewelry, footwear, home décor, and more. Known for its rich heritage and unique brand DNA, Kate Spade New York offers a distinctive point of view and celebrates communities of women around the globe who live their perfectly imperfect lifestyles. Kate Spade New York is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible. A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity. Job Title: Assistant Store Leader (Manager) Primary Purpose: The successful individual will leverage their proficiency in retail to… Client & Service Expert: * Development of business driving initiatives that build a repeat business or that attracts a new customer. * Communicate and achieve store productivity targets including sales per hour, adt, upt, and capture rate. * Ensure all associates and leadership complete the sales training program and develops strong product knowledge across all categories. * Model and supervise the selling environment, provide consistent coaching on sales training process in order to ensure the highest level of customer service and sales. Leadership Presence/Steward of Talent: * Assist Store Manager with the achievement of financial success through improvement of measurable results that positively impact the store performance. * Responsible for assuming the Store Manager role in manager's absence. * Lead by example with the achievement of personal sales goals. * Educate team on sales plans, personal goals, measurable stats, is able to coach to these stats to ensure business in maximized. * Ability to network in the community to ensure open positions are filled efficiently with little impact to the business. * Conduct ongoing review and assessment of employee performance. Building Brand Equity: * Understand and able to communicate the kate spade new york brand aesthetic, brand philosophy and lifestyle to the sales team and customer. * Ensure brand and operating standards are met to support brand consistency. * Ensure visual merchandising directives are implemented and store presentation standards are achieved and maintained. * Communicate merchandise sell-through, stock position, business trend information, product issues, customer feedback to Store Manager in order to increase customer service and sales. Operational Excellence: * Perform and supervise store opening and closing procedures including counting register funds, completing bank deposits, opening and closing registers and securing facility. * Assist Store Manager with maintaining payroll budget by managing schedule and making necessary adjustments when the business warrants. * Monitor, maintain, and follow company policies and procedures with a focus on loss prevention to protect the company's inventory and assets. * Ability to accurately manage the processing of all POS transactions to maintain the integrity of the inventory The accomplished individual will possess... * Professional sales development and exceptional interpersonal skills * Strong leadership qualities; the ability to communicate effectively with all levels within the organization and to our client base * Ability to analyze selling reports, identify business trends and react quickly to the needs of the business * Comfortable in making decisions and mediating conflict within a team-environment * Proficient in windows-based software such as excel, word and outlook An outstanding professional will have... * Minimum 3 years management experience in a comparable retail environment * College degree preferred * Prior luxury goods experience preferred Physical Requirements... * Available to work store schedule, as needed, including evenings and weekends * Standing for extended periods of time * Able to safely lift boxes up to 40 pounds * Comfortable climbing ladders Our Competencies for All Employees * Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. * Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings. * Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. * Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty. * Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. * Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably. * Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. Our Competencies for All People Managers * Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans. * Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder. * Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. Kate Spade is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under the consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Americans with Disabilities Act (ADA) Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at ************** or ****************************** Visit Kate Spade at ****************** Work Setup BASE PAY RANGE $22.00 TO $25.00 General Description of All Benefits: Our company offers a number of benefits to eligible employees, including health benefits (medical, dental, vision), life insurance and disability insurance. Eligible employees are also able to enroll in our company's 401(k) savings plan and take paid time off for wellness needs and vacations. For additional information about our benefits Click Here - U.S Store Compensation & Benefits General Description of Other Compensation: Eligible employees will be able to receive discounts on certain products and incentive compensation. Req ID: 119544
    $22-25 hourly 17d ago
  • DSW Store Lead Part-Time

    DSW (Designer Brands Inc. 4.3company rating

    Shift Leader Job 46 miles from Franklin

    Find Your Fit at DSW We have a personal relationship with our shoes! You might say we're even shoe obsessed. Our shoes tell the world who we are, make us feel great and inspire us to be our authentic selves. When you embark on a career with DSW, you join a community whose core values ground us in the decisions we make. Our value of We Belong means that we include many voices at the table, with different perspectives adding to the dialog. We strive to support our associates in putting their best foot forward and helping our customers do the same. As we continue to grow, we're excited for YOU to be a part of the evolution of DSW. Reports to: Store Manager and/or Co-Manager Our Values: We Love What We Do * Bring positive energy and enthusiasm. We Own What We Do * Give and receive feedback openly and embrace change as opportunities for growth. We Do What's Right * Model high standards of honesty and integrity. We Belong * Value unique experiences and encourage different perspectives. Essential Duties and Responsibilities: Be empowered to meet the customer where they are and personalize their experience: * Maintain in-store experience by modeling Customer Experience Leader (CEL) behaviors and redirecting associate behaviors to achieve store goals and Key Performance Indicators (KPI). Responsible for responding to customer and associate requests or feedback with a high sense of urgency. * Ensures customers have a positive experience by maintaining DSW store standards. Completes all tasks related to daily open/close including store cleaning, recovery and maintenance standards. * Reviews daily communication; plans and assigns tasks throughout the day and follows through with required actions. Be committed to the customer having a consistent positive experience: * Meets metric-based goals by reviewing, understanding and clearly communicating daily progress. Able to communicate business trends to leadership. * Completes processes as requested related to audits, donations, transfers, mismates, damages, etc. * Work closely with the store leadership team to understand and follow all policy and procedures. Bring the power of shoes to life by leveraging in-store and digital services: * Participate in inventory related activities including but not limited to freight receipt, product placement, markdowns, and mark out of stock (MOOS). * Assists management with omni activities in store including but not limited to Charge/Send and Buy Online Pick Up In Store (BOPIS). * Communicates supply needs to ensure successful operations in all areas of the business. Be responsible to pause and the put the customer first: * Responsible for ensuring a safe environment for both customers and associates. Ensure all equipment is in good operating condition and checked regularly. * Responsible for ensuring associate and customer concerns are addressed quickly, taking partners when needed. * Supports team in managing payroll and associate timekeeping activities. * Provides feedback to the Store Manager on associate performance and communicates associate relations issues to Store Manager for follow up. Bring fun and energy to everything you do: * Recognize associates through our company recognition tools. * Support team by training and coaching associates. * Performs all other associate duties within store. * Performs other duties as assigned by the Store Manager or other leaders. Required Skills: * Excellent customer service by exhibiting professionalism, a positive mindset, and enthusiasm. * Ability to develop collaborative working relationships. * Good verbal and written communication skills. * Ability to move with tempo and hold team accountable to meet time bound expectations. * Must have availability to meet the needs of the business including nights, weekends, holidays, and shifts outside of traditional business hours. * Proficient in the use of technology to successfully engage in customer interactions (Register, Register Keyboard, iPhone, Calculator). * Must have the ability to spend up to 100% of working time standing or walking around the store. * Lifting, including the ability to lift up to a maximum of 50 pounds on an occasional to frequent basis. * Stoop, kneel, crouch or crawl on a frequent basis. Experience: * Minimum 2 years' workforce experience. * Minimum high school graduate or equivalent. The estimated pay range for this position is $15.25 to $16.25. The successful candidate's actual pay rate offer will take into account a wide range of job-related factors including skill sets, years and nature of relevant experience, training, pay rates of associates in similar positions, the candidate's location, and other organizational needs. The estimated pay range has been adjusted for the applicable geographic differential. This range does not include benefits such as health insurance, paid or unpaid time off work, and/or retirement benefits, unless required by law. Benefits eligibility may vary based on where you work and your position. Click the link to learn more! ************************************ This position is eligible for our Monthly Sales Bonus.
    $15.3-16.3 hourly 37d ago
  • Kitchen Lead 37.5 - 40 hours

    Sfe, LLC

    Shift Leader Job 14 miles from Franklin

    Responsibilities: Understand and comply completely with all policies, procedures, standards, specifications, guidelines, directives, assignments, and training programs. Ensure that all food and products are consistently prepared and served according to SFE recipes, production records, and cooking and serving standards. Provide orientation of kitchen rules, policies, and procedures and oversee training of new kitchen employees. Fill in where needed to ensure customer service standards and efficient operations. Prepare and submit all required paperwork, including forms, reports, and schedules in an organized and timely manner. Ensure that all equipment is kept clean and in excellent working condition through personal inspection. Report equipment that needs repair as per SFE and district policies and procedures. Ensure that all products are ordered according to predetermined product specifications and received in the correct unit count and condition and deliveries are performed in accordance with SFE and the district receiving policies and procedures. Control food cost and usage by following production records, product storage procedures, standard recipes, and waste control procedures. Oversee and ensure that SFE policies on employee performance appraisals are followed and completed on a timely basis. Schedule labor as required by the Foodservice Director while ensuring that all positions are staffed when and as needed and labor cost objectives are met. Be knowledgeable of and comply with SFE policies regarding personnel and administer prompt, fair, and consistent corrective action for any and all violations of company policies, rules, and procedures. Fully understand and comply with all applicable federal, state, county, and municipal laws, regulations, and rules including those that pertain to health, safety, and labor requirements in regards to SFE and district employees and customers and operations. Oversee the training of kitchen personnel in the safe operation of all kitchen equipment and utensils. Responsible for training kitchen personnel in cleanliness and sanitation practices. Responsible for maintaining appropriate cleaning schedules for kitchen floors, mats, walls, hoods, other equipment, and food storage areas. Check and maintain proper food holding and refrigeration temperature control points, ensuring temperature logs are completed daily. Provide safety training in lifting and carrying objects and handling hazardous materials. Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with SFE and the district policies and procedures. Ensure that the Company's operations for which this position is responsible follow sound financial practices, comply with applicable legal requirements, and comport with established practices in all regards. Exercise sound judgment and discretion with respect to any matter not specifically addressed by the Company's policies. Ultimate responsibility and accountability for all aspects of the activities and operations related to the site to which you are assigned and for the duties within the scope of this position's responsibilities. Supervision and evaluation of subordinate employees. Submitting reports as directed and in compliance with deadlines. Other functions, duties and responsibilities as may be assigned or which are necessary or appropriate to the position. Qualifications Successful completion of all interviews, background investigations and fingerprint clearance requirements (as applicable) prior to employment. Submission of all employee-related documents and forms free of false, misleading and/or incomplete information prior to employment. Sensitivity and respect for people of various backgrounds, cultures, experiences, and socio-economic situations. A minimum of 2 years of experience in varied kitchen positions including food preparation, serving and customer service. At least 6 months experience in a similar capacity. Must be able to communicate clearly and professionally with other Managers, Directors, Administrators, students, and parents. Be able to reach, bend, stoop and frequently lift up to 30 pounds. Be able to work in a standing position for long periods of time (up to 8 hours). Possess basic math skills Must have basic knowledge and understanding of the following computer programs: Word, Excel, and Outlook Prior school foodservice experience desired. Physical Demands & Work Environment Ability to speak, read, write and understand English and/or dominate language at the school Be able to work in a standing position for long periods of time (up to 5 hours) Be physically able to lift, reach, bend and stoop frequently lift up to 25 pounds We are an Equal Opportunity Employer, Gender/Minority/Veterans/Disabled and participates with E-Verify Employment Eligibility Program
    $29k-36k yearly est. 22d ago
  • APU Shift Leader (Nights)

    Nemera

    Shift Leader Job 46 miles from Franklin

    With sales of €500m and 2,800 employees worldwide, Nemera is one of the leading global manufacturers of complex drug delivery systems for the pharmaceutical industry, offering to patients a broad product portfolio which includes inhalation devices, injection devices, nasal and dermal pumps and ophthalmic delivery devices. Nemera has built very long lasting, strong relationships with the leading global pharmaceutical companies globally by providing high quality development, industrialization and manufacturing services. Nemera develops and manufactures its own IP product platforms but also offers also fully custom developments and contract manufacturing. Nemera's manufacturing sites are located in the US, France, Germany, Brazil and Poland. The headquarters and Innovation Center for early device design and development are located in France (Lyon). We have big ambitions at Nemera! We are growing our franchises and strengthening our capabilities. Management of production floor. Delegate work to technicians and operators to maximize production results and meet customer schedules KEY RESPONSIBILITIES/ESSENTIAL FUNCTIONS: Support and maintain all policies of the company including but not limited to ISO Standards, Health and Safety Requirements, Continuous Improvement as well as standard work procedures Monitor customer specification sheets and appropriate processing sheets Ensure responses to corrective action requests are accurate, complete, and timely Supervise and maintain housekeeping, 5S standards and Autonomous Maintenance activities Supervise and assist in mold set ups and start-ups Coordinate production reports Delegate responsibilities to technicians and other employees, when applicable Organize meetings for all employees to facilitate communication and resolve issues Coordinate all employee training Maintain attendance records Take necessary corrective or disciplinary actions with subordinates as necessary Document all employee conflicts or problems and forward to the Manufacturing Manager or Human Resources Daily scheduling of operators Coordinate the issuing of tool repair request and maintenance work orders Supervise all production employees Other duties as assigned Qualifications POSITION REQUIREMENTS: High School Diploma or equivalent required 5 + years injection molding experience preferred 5 + years in a supervisory position strongly preferred Must be able to lift to 50 lbs. Able to stand and walk 90% of shift to and from machines, buildings, office and/or clean rooms Able to bend, stoop, reach, push, pull, grab, and climb as needed PREFERRED KNOWLEDGE/SKILLS: Mechanical aptitude Ability to work on Microsoft Office, Word, Excel Basic SAP knowledge Knowledge of inspection techniques WORK ENVIRONMENT: Works in a clean manufacturing and warehouse environment that may include moderate noise levels. Additional Information Why Join Nemera? At Nemera, we prioritize patients when creating drug delivery devices, understanding that accurate dosing and ergonomics are crucial for treatment adherence. Joining Nemera means becoming part of a team that enjoys working together and consistently delivers on its commitments. We take pride in our work because it improves patients' lives. We look forward to receiving your application (resume submitted in English is appreciated). We offer varied jobs job in an international group, if you want to discover more about Nemera, please look at our website ************** Know someone at Nemera? We have a Referral Program so, be sure to have them submit you as a referral prior to applying for this position POSITION RANGE: $80,000 - $100,000 USD Salaried (This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future.) ADDITIONAL NOTES This Job Description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee and may be revised at any time by the Company. For US Benefits, CLICK HERE. Nemera is an equal opportunity employer and does not discriminate against any person on the basis of race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other protected class indication. This company is required by federal law to hire only persons who can establish they are eligible to work in the United States.
    $26k-34k yearly est. 19d ago
  • Shift Leader

    Baskin-Robbins 4.0company rating

    Shift Leader Job 27 miles from Franklin

    If you enjoy working in a fast-paced, fun-paced environment that is challenging and allows you to apply your personality and skills in a variety of ways, becoming a Shift Leader for a Dunkin'/Baskin franchisee is a great career choice. Our team is committed to making our guests' day by serving them with a great product, a smile, and heck, maybe even a joke or two. Everyone on our team, from our franchisee to our manager to our crew member, works together and takes pride in doing a good job. If you are ready to roll up your sleeves and work with a winning team, then join our dynamic, award-winning franchise! Shift Leaders play a vital role in delivering great guest experiences and Making it Right for our guests every day. They prepare products according to operational and quality standards and serve them with enthusiasm in a clean environment. They work as part of a team to meet our Guests needs and give them a reason to come back. Team Environment- Communicate appropriately with fellow team members, treating others fairly and with respect. Respond positively to feedback and direction given. Hold themselves accountable for their responsibilities on their shift. Adhere to schedule and arrive ready to work on time. Operations Excellence for Guest Satisfaction- Hold guests as highest priority and ensure each guest is highly satisfied with his/her experience. Respond to specific guest needs and resolve problems with a sense of urgency. Adhere to Brand standards and systems, delivering quality food and beverage to each guest. Maintain a clean and neat workstation; complete thorough cleaning of guest areas as directed. Complete all required training and support the training of other team members. Shift Leader Responsibilities: * Leads Operational Excellence and the Guest Experience * Ensures the restaurant meets safety, sanitation, and cleanliness standards during shift * Ensures self and team handles all Guest concerns with a sense of urgency * Solicits and listens to all Guest feedback and provides information to Restaurant Manager * Executes travel paths and take appropriate actions that drive hospitality behaviors * Empowers the team to satisfy Guest needs and resolve concerns * Removes barriers to delivering Hospitality behaviors during shift * Role models expected behavior and coaches team on hospitality standards * Leads Operational Excellence and the Guest Experience * Role models expected behavior and coaches team on hospitality standards * Ensures the restaurant meets safety, sanitation, and cleanliness standards during shift Builds Team Talent: * Treats all team members fairly and with respect * Supports the training of new team members * Recognizes team members for team contributions. * Holds team members accountable for their behavior and performance during shift * Provides coaching to team members to improve performance during shift * Provides communication to team about goals and performance for shift * Brings staffing and performance issues to the attention of Restaurant Manager * Executes team service through effective deployment and communication * Shows up for work as scheduled and is ready to work on time * Stays focused on the Guest and accomplishes all work assignments with excellence * Responds positively to coaching and direction given Qualifications: Skills * Able to clearly express oneself verbally and in writing (English) * Math and financial management * Restaurant, retail, or supervisory experience * At least 18 years of age ?Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee's restaurant(s). The terms "Company," "Dunkin'," "we," "our," or "us" refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee's terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee. ","identifier":{"@type":"PropertyValue","name":"Job ID","value":"10406980"},"date Posted":"2025-03-30T04:48:12.325156+00:00","employment Type":["PART_TIME"],"hiring Organization":{"@type":"Organization","name":"Baskin Robbins","same As":"https://www.baskinrobbins.com/","logo":"https://dokumfe7mps0i.cloudfront.net/oms/15524/image/2025/4/LHUVQ_***********22/***********22.png"},"job Location":[{"@type":"Place","address":{"@type":"PostalAddress","street Address":"2320 State Highway 25 N","address Locality":"Menomonie","address Region":"WI","postal Code":"54751","address Country":"US"}}],"base Salary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","value":0,"min Value":0,"max Value":0,"unit Text":"HOUR, DAY, WEEK, MONTH, YEAR"}}} Skip to main content Skip to menu Skip to footer * Careers Overview * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development Dunkin's cup * Purpose and Values Search Search Careers Hamburger toggle Menu Hamburger toggle Menu Close * Careers Home * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development * Purpose and Values * Search Careers Back Shift Leader
    $26k-32k yearly est. 45d ago
  • Shift Lead

    Jamba

    Shift Leader Job 48 miles from Franklin

    Join the Jamba team in 2025! We're looking for energetic and outgoing team leaders to bring positivity and passion to our crew. You'll craft delicious, nutritious smoothies and juices while building meaningful connections with guests and teammates. Be part of a vibrant, welcoming culture where you can grow, have fun, and make a difference every day. Apply now and blend up something amazing with us! Team Lead Job Summary: This position contributes to Jamba's success by assisting the store manager in executing store operations during scheduled shifts. This job deploys team members and delegates tasks so that team members can create and maintain the Jamba connection for our customers. Team Lead Qualifications: Customer service experience in a retail or restaurant environment Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation. Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodation. Experience in a position that required constant interacting with and fulfilling the requests of customers. Required Knowledge, Skills and Abilities Ability to direct the work of others. Ability to learn quickly. Effective oral communication skills. Strong interpersonal skills. Ability to work as part of a team. Ability to build relationships. Team Lead Responsibilities: Must be at least 18 years of age. Must have access to reliable transportation. Acts with integrity, honesty and knowledge that promote the culture, values and mission of Jamba. Communicate information to manager so that the team can respond as necessary to create a welcoming environment during each shift. Assist with new team member training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. Provides feedback to store manager on team member performance during shift. Contribute to positive team environment by recognizing changes in team member morale and performance and communicating them to the store manager. Create a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to team members on shift to ensure operational excellence and to improve team member performance. Deliver amazing customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discover and respond to customer needs. Execute store operations during scheduled shifts. Organizes opening and closing duties as assigned. Follows Jamba operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all team members during each shift. Follow all cash management and cash register policies and ensures proper cash management practices are followed by management team. Provide quality beverages and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products. Physical Demands: You will regularly be required to talk, hear, and stand. You will be required to reach, bend, stoop, scoop, pour, carry, push, and lift objects up to 40lbs. There is substantial repetitive motion of the wrists, hands, and fingers. Must be able to maneuver in walk-in coolers and freezers. Also, you must be comfortable with contact/immersion of hands in water and sanitation solutions; and contact with produce items, dairy products, and frequent allergen-related items such as nuts, citrus, peanut butter, cinnamon, etc. Jamba is an equal opportunity employer for all qualified individuals. We are committed to creating a diverse and welcoming workplace that includes team members with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans are encouraged to apply. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances.
    $26k-34k yearly est. 60d+ ago
  • Shift Leader/Key Holder

    Oberweis Dairy 4.4company rating

    Shift Leader Job 37 miles from Franklin

    Shift Leader/Key Holder Just like our farm-fresh milk and super premium ice cream, a career at Oberweis is simply the best! Join our amazing team of friendly faces to work in a fun, goal-oriented work environment. With competitive salaries, benefits and perks, you ll soon find that the sweetest careers begin at Oberweis! **Must be at least 18 years old** Hourly Rate: Pay starting at $15/hr Shift Leaders Work Hours: 3-5 days per week Is your calling to be a team leader while providing a world class experience? Are you up to the challenge to making someone's life a little happier, a little easier, and a lot more delicious? If so, we want you! Our company is growing and we are seeking enthusiastic, results-oriented individuals who are looking to help contribute to our long history of success and help establish a new legacy with our new retail concept established in 2012 -- That Burger Joint! We offer our employee on-going leadership training, advancement opportunities, invaluable experience, and a fun work environment. Oberweis is a proud and stable company with more than 90 years of continued success. Oberweis is still family-owned and is currently run by the 4th generation of the Oberweis family. Here's the scoop: Our Shift Leaders Key Responsibilities: Assist Manager and Assistant Manager in supervision of employees in every phase of product preparation and customer service. Know all functions of the store and be able to step in and perform any of the job duties Perform opening and closing duties based on schedule Exceed customer expectations Assist Manager and Assistant Manager in handling of monies and back deposits in a safe and responsible manner. Physical Requirements: Bend, stoop, and reach to receive inventory, stock, serve customers, and clean store. Carry up to 30 Ibs. As a Shift Leader we offer: Flexible schedules Growth and development, turning your job into a career "Good Job" recognition and incentive program for being a great employee An established career path plan with continuous, on-going leadership training Corporate product discount of up to 50% on our delicious products About Oberweis, part of the Hoffmann Family of Companies: Oberweis Dairy is still a family-owned business that has been serving smiles for nearly 100 years! We proudly provide our customers with superior-tasting products and exceptional customer service. Since 1927, Oberweis has expanded from premium milk and ice cream to our family of restaurant brands Oberweis Ice Cream & Dairy Store, That Burger Joint, Wood Grain Pizzeria, Oberweis Home Delivery Service, and at a grocery store near you. In June of 2024, the Hoffman Family of Companies acquired Oberweis, pledging to uphold the brand's tradition of quality and passion for delivering exceptional dairy products. When you walk through the doors of an Oberweis Ice Cream & Dairy Store, you ll instantly feel as if you ve gone back in time to the good old days of sitting down at the counter of your local soda fountain for a tasty ice cream treat. Satisfy your craving for high-quality, classic American comfort food at That Burger Joint where you can order hand-cut fries smothered in cheese and bacon, juicy double patty burgers, and of course, a hand-dipped Oberweis shake! Visit us at WoodGrain Pizzeria for hand-crafted, fast-fired pizzas and premium quality salads. All of our made-to-order menu items are fresh and made completely from scratch. Add convenience to your already busy schedule with Oberweis easy and convenient Home Delivery Service! Every week customers choose from over 300 hand-selected, quality dairy and grocery items that are delivered right to their front door. Service is offered throughout the Midwest in Illinois, Wisconsin, Missouri, Indiana and Michigan. Find your favorite Oberweis products in your local grocery store. Oberweis milk, drinks, and ice cream products are available in over 850 grocery stores throughout the United states. It's a promise from our family to yours that what you re about to enjoy has been sincerely cared for in every possible way. Whether it s a scoop of super premium ice cream or farm-fresh products delivered right to your door, Oberweis pledges every single day to make life a little easier and a lot more delicious!
    $25k-30k yearly est. 60d+ ago
  • Store Lead

    The Men's Wearhouse 4.8company rating

    Shift Leader Job 37 miles from Franklin

    Reports to Store Manager: As a Store Lead, you will partner with your Store Manager to support store team members to achieve sales performance expectations through active coaching, development of a team selling environment, and operational excellence when you are the manager on duty. This position is assigned store keys to open and close the store when scheduled, in the capacity of the manager on duty. To be successful in this role the role you will: - Inspire store team to achieve their best performance - Execute to maximize growth and potential - Create an engaged and inclusive store environment - Elevate the customer experience through operational excellence - Exceed customer expectations in all interactions Leadership\: • Partners with Store management team to lead store staff to achieve sales, service, and operational expectations when assigned as the manager on duty. • Models company values and leads by example as an active coach. • Communicates priorities and sales driving information effectively to ensure store staff is equipped to maximize business. • Assists in recruiting store staff and embraces diversity by contributing to an inclusive store environment. Performance\: • Supports the management team in the achievement of store business plans, including sales, customer service and operational goals. • Understands how to leverage store reports to understand decisions made to drive the store business. • Participates in driving business outreach opportunities and communicates leads to Store Manager. • Identifies performance opportunities and partners with management team to contribute to development plans. Operational Excellence\: • Partners with management team to ensure proper staffing to effectively execute initiatives and operational tasks to deliver on the customer promise. • Assists management team with training store staff on all internal operational functions as assigned. • Stays informed on corporate communication, directives, initiatives, policies and procedures. • Supports the management team with the implementation of store programs to increase efficiencies in sales, service, operations, and branding when assigned. Workplace: • Contributes to an engaged and inclusive store environment where opinions and contributions are recognized and valued. • Supports a culture of learning and development, ensuring training tools are leveraged. • Serves as a role model to all store team members and provide enthusiastic motivational leadership. • Partners with management team to conduct regular store meetings ensuring all store team members are up to date with company directives. Customer Experience: • Assists in training the store team on the customer service expectations to create an exceptional customer experience, exceed customer expectations, and achieve a high Net Promoter Score. • Leverages customer feedback to prevent or resolve customer concerns. • Collaborates with the management team to ensure the store is visually set to brand standards and marketing initiatives are executed per company direction. Qualifications: • Minimum of 1 year of Retail or Sales experience. • Creative individual who demonstrates good judgement and is tuned-into the pulse of the business. • Self-motivated, results oriented, strategic thinker. • Strong organizational and leadership skills. • Excellent written and verbal communication skills. • Demonstrates active listening and problem-solving skills. • Proven ability to train and develop high performing store teams. • Proficient in technology systems, applications, Microsoft Office, and video conferencing. • Ability to operate a computer and POS System. Physical Requirements • Ability to stand and walk for the majority of work shift, frequently bend, squat and twist, lift up to 50 lbs., climb a ladder to reach merchandise and or supplies, and see and distinguish between fabric patterns and colors. You may have the opportunity to voluntarily work between multiple store or site locations, and across multiple brands. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
    $29k-44k yearly est. 6d ago
  • 1st Shift Weekend Cashier

    Pine Cone Restaurant

    Shift Leader Job 41 miles from Franklin

    We are always keeping an eye out for applicants who are friendly, enthusiastic, and who genuinely enjoy serving guests. To be successful in this role, you should have previous experience in a customer service position and good knowledge of how cash registers operate. You should also be available to take evening and weekend shifts occasionally. We also offer many other great benefits such as: Flexible schedule Leadership opportunities to gain real world management experience to help you reach your professional goals. Competitive pay Requirements and Responsibilities: Consistency and Reliability Cheerful and Positive Attitude Values Teamwork Loves Serving and Helping Others We ask you to: Smile Create and Maintain Eye Contact Make Emotional Connections with Guests Honors and encourages others to follow the visions and values of the restaurant Ability to multitask quickly, yet thoroughly Have the ability to communicate effectively in English Be at least 16 years of age Be willing and able to work a flexible schedule Have the ability to lift and carry 10-55 lbs. Have a valid driver's license and reliable transportation Facemask, properly worn, are required Applicants will also be expected to be able to work on their feet for several hours at a time and lift potentially heavy objects when necessary. Prior experience is preferred, but not necessary.
    $26k-34k yearly est. 59d ago
  • Shift Leader

    Irmg Group

    Shift Leader Job 37 miles from Franklin

    Job Details Burger King at Gurnee South Mall- 6170 W Grand Ave - Gurnee, IL Shift Leader High School/ GED $16.00 - $17.00 Hourly OperationsDescription SHIFT LEADER A dynamic and growing company that specializes in creating memorable dining experiences. We are committed to fostering a diverse and inclusive workplace where every employee can thrive. Job Summary: As a Shift Leader you'll oversee daily operations, manage inventory, and ensure top standards in product quality, customer service, and cleanliness. With a focus on team support and financial accountability, you'll help create a positive work environment and outstanding customer experiences. We are an equal opportunity employer and welcome your application! Job Responsibilities: Oversee daily restaurant operations to maintain efficiency and high performance. Ensure compliance with company standards in all areas, including product preparation, customer service, restaurant upkeep, inventory control, team management, recruitment, and retention. Maintain financial accountability and deliver top-quality products and services to every customer. Perform additional duties as needed or assigned. Qualifications Consider yourself a “people person,” and enjoy meeting others. Love working as a team and appreciate the chance to collaborate. Understand how to create a great customer service experience. Have a focus on quality and take pride in your work. Are open to learning new things. Are comfortable with responsibilities like cash-handling and store safety. Can keep cool and calm in a fast-paced, energetic work environment. Can maintain a clean and organized workspace. Have excellent communications skills.
    $16-17 hourly 60d+ ago
  • Crating Supervisor (Bilingual English/Spanish) - 1st shift

    Site Staffing Inc. 3.7company rating

    Shift Leader Job In Franklin, WI

    Supervise crating personnel and ensure safe work practices in line with company procedures Work closely with all departments to meet customer needs and ensure workflow compliance Train and guide employees on safety, equipment usage, reading cut sheets, and assembling boxes Ensure documentation is complete and accurate, including creating box tickets and photo documentation Perform regular quality audits and inspect work for accuracy and compliance with specifications Operate hand tools (air nail guns, staplers, drills, saws) and forklifts as needed Address issues and communicate with management for resolution Provide customers with detailed research and updates as necessary Perform inventory checks and data entry into the portal
    $31k-38k yearly est. 60d+ ago
  • Shift Leader

    Potbelly Sandwich Shop

    Shift Leader Job 37 miles from Franklin

    PAY TRANSPARENCY: earn between $18.75 and $19.25 plus digital tips!* Do you hunger for more? Potbelly Sandwich Shop is looking for friendly and outgoing people who enjoy working in a fast-paced, friendly environment. We are where good vibes and great careers are a way of life! What started as a small antique store in 1977 has become a nationally recognized neighborhood sandwich shop with over 400 locations across the United States. But toasty sandwiches are only as good as the people behind them. And yeah, we've got the best. Ready to join our growing Potbelly Nation? The Shift Leader leads and behaves according to Potbelly values. They will lead a shift by managing and developing associates to execute outstanding product quality and customer service, build sales and control costs for each shift. What's In It For You: * Competitive pay! * Medical, Dental & Vision Insurance * Domestic Partnership Benefits * Paid Parental Leave * FSA and HSA with Employer Contribution * Commuter Benefit Program * Retirement Savings 401(k) with company match * Employee Assistance Program * Paid Time Off * Discount Program * Flexible Work Schedule * Career growth opportunities If hired, you must meet and maintain all eligibility requirements to qualify What you bring to the table... * You want to delight customers with great food and good vibes * You are friendly and customer service oriented * You have strong written and verbal communication skills * You enjoy problem-solving * You enjoy higher levels of noise from music, customer and employee traffic * You love working in a fast-paced environment * You can manage potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish * You can handle the heat of the kitchen - knife skills are a plus! * You're at least 18 years old * A minimum of 1 year supervisory experience in a restaurant or retail environment preferred * You're able to stand/walk for 8-9 hours or as needed * You're able to lift up to 10 pounds frequently and up to 50 pounds occasionally * Illinois Applicants - all IL employees are required to become food safety certified within 30 days of employment. Job Duties and Functions * Lead team members on shifts, including efficient assignment of tasks while providing feedback * Ensure all security procedures are followed * Ensure back-of-the-house procedural standards are met * Count drawers and follow proper daily cash handling procedures * Prepare quality finished products (sandwiches, salads, soups, cookies, ice cream, etc.) efficiently * Comply with health and safety standards for food, cleanliness and safety * Restock food line, chips and cooler * Clean tables, counters, floors, bathrooms, kitchen and utensils; take out trash * Operate cash register: handle, balance and follow all cash handling procedures * Effectively handle customer complaints/issues * Others duties as assigned * As a requirement of the position, all Shift Leaders and Managers must be trained and pass a Food Safety Certification course. In Illinois, certification is required through the Illinois Department of Public Health, while in all other states certification is required through the National Restaurant Association (ServSafe), National Registry of Food Safety Professionals or the National Environmental Health Association (Prometric). Should the Shift Leader or Manager fail to pass the certification requirements after two attempts, he or she will be not be qualified to continue to perform in a Shift Leader or Management capacity- Application Deadline: We accept applications for this position on an ongoing basis. There is no specific application deadline, and we encourage all individuals to submit their applications. * Potbelly cannot make guarantees about tip earnings* Potbelly actively creates and promotes an environment that is inclusive of all people and their unique abilities, strengths, and differences. We respect and embrace diversity in each other, our customers, suppliers, and all others with whom we interact as an essential component in the way we do business. Diversity only strengthens our Potbelly vibe, who we are, and how we work. We're an equal opportunity employer. Each applicant will be considered for employment without regard to race, color, religion, disability, age, sex, sexual orientation, gender identity, national origin, veteran status, or any other characteristic protected by law.
    $26k-34k yearly est. 52d ago
  • Shift Lead

    Marcuscorp

    Shift Leader Job 37 miles from Franklin

    Shift Lead(Job Number: 25000122) Description The Spotlight's on You: Start Your Journey at Marcus Theatres! Are you ready to launch your career with a blockbuster opportunity? At Marcus Theatres, we're not just offering jobs-we're handing out backstage passes to something bigger. With over 90 years of movie magic, we're redefining entertainment through immersive technology, unforgettable guest experiences, and a passionate team that brings every show to life. Whether you're a film fanatic, tech enthusiast, or hospitality hero, this is where passion meets purpose. We're seeking a proactive, part time Shift Lead to support theatre operations by driving daily goals, guiding team communication, and stepping up as a go-to resource for guest concerns, associate coaching, and upholding our high standards of service. What's in it for you? Free Movies Discounted concessions and free popcorn Flexible or set schedules Early wage access Ability to grow your career and transfer from one property to another Discounts at Marcus Hotels & Resorts locations rooms, restaurants, cafes, lounges, golfing, skiing, and spa Referral bonus for friends and family And much more! What we are looking for: Minimum of six months of experience in the theatre industry. No minimum education required, though a high school diploma or equivalency is preferred. Flexible availability required, including Tuesdays, nights, weekends, and holidays. Strong interpersonal, verbal, and written communication skills. Eager to learn new skills, tasks, and software systems to meet industry demands. Ability to sit, stand, walk, and lift up to 35 lbs as required by the job and work in a moderate to high noise environment. Capable of performing tasks that require manual dexterity, including handling objects and tools. What you will be doing: Communicate goals and objectives to associates through pre-shift meetings. Reposition team members during peak periods based on show schedules and needs. Process voids, refunds, seat swaps, and issue loyalty points for guest service. Reboot terminals to ensure 100% operational scanning. Act as the first point of contact for guest concerns. Maintain high operational quality by meeting “Best In Class” standards. Support projects such as seat repairs, training, inventory, and financial planning. Assist with other tasks as directed by the management team. Pay Estimate: $16.50/hour About Us: As part of the prestigious Marcus Corporation, Marcus Theatres has been captivating audiences since 1935, when we opened our first theater in Ripon, WI. Today, we're proud to be the fourth-largest theater circuit in the U.S., with 995 screens across 78 locations in 17 states, under the Marcus Theatres, Movie Tavern by Marcus, and BistroPlex brands. At Marcus Theatres, our passion for film is electric, driven by the excitement of storytelling and a commitment to delivering extraordinary experiences. We're looking for exceptional talent to help us continue creating unforgettable moments for every moviegoer. From the thrill of a premiere to the joy of a guest's smile, every day is a chance to create wow-worthy moments in a fun, fast-paced, and cinematic environment. If you're energetic, guest-focused, and ready to grow, shine, and be part of something truly vibrant and creative, this is your cue. This isn't just a job-it's your chance to step into the spotlight. Your story is just beginning, and the credits are far from rolling. Note: the above list reflects the general details necessary to describe the principle and essential functions of the position and shall not be construed as the only duties that may be assigned for the position. Marcus Theatres is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination in our hiring and employment practices in accordance with all applicable laws.
    $16.5 hourly 10d ago
  • Shift Lead

    Theatres

    Shift Leader Job 37 miles from Franklin

    The Spotlight's on You\: Start Your Journey at Marcus Theatres! Are you ready to launch your career with a blockbuster opportunity? At Marcus Theatres, we're not just offering jobs-we're handing out backstage passes to something bigger. With over 90 years of movie magic, we're redefining entertainment through immersive technology, unforgettable guest experiences, and a passionate team that brings every show to life. Whether you're a film fanatic, tech enthusiast, or hospitality hero, this is where passion meets purpose. We're seeking a proactive, part time Shift Lead to support theatre operations by driving daily goals, guiding team communication, and stepping up as a go-to resource for guest concerns, associate coaching, and upholding our high standards of service. What's in it for you? Free Movies Discounted concessions and free popcorn Flexible or set schedules Early wage access Ability to grow your career and transfer from one property to another Discounts at Marcus Hotels & Resorts locations rooms, restaurants, cafes, lounges, golfing, skiing, and spa Referral bonus for friends and family And much more! What we are looking for: Minimum of six months of experience in the theatre industry. No minimum education required, though a high school diploma or equivalency is preferred. Flexible availability required, including Tuesdays, nights, weekends, and holidays. Strong interpersonal, verbal, and written communication skills. Eager to learn new skills, tasks, and software systems to meet industry demands. Ability to sit, stand, walk, and lift up to 35 lbs as required by the job and work in a moderate to high noise environment. Capable of performing tasks that require manual dexterity, including handling objects and tools. What you will be doing\: Communicate goals and objectives to associates through pre-shift meetings. Reposition team members during peak periods based on show schedules and needs. Process voids, refunds, seat swaps, and issue loyalty points for guest service. Reboot terminals to ensure 100% operational scanning. Act as the first point of contact for guest concerns. Maintain high operational quality by meeting “Best In Class” standards. Support projects such as seat repairs, training, inventory, and financial planning. Assist with other tasks as directed by the management team. Pay Estimate\: $16.50/hour About Us: As part of the prestigious Marcus Corporation, Marcus Theatres has been captivating audiences since 1935, when we opened our first theater in Ripon, WI. Today, we're proud to be the fourth-largest theater circuit in the U.S., with 995 screens across 78 locations in 17 states, under the Marcus Theatres, Movie Tavern by Marcus, and BistroPlex brands. At Marcus Theatres, our passion for film is electric, driven by the excitement of storytelling and a commitment to delivering extraordinary experiences. We're looking for exceptional talent to help us continue creating unforgettable moments for every moviegoer. From the thrill of a premiere to the joy of a guest's smile, every day is a chance to create wow-worthy moments in a fun, fast-paced, and cinematic environment. If you're energetic, guest-focused, and ready to grow, shine, and be part of something truly vibrant and creative, this is your cue. This isn't just a job-it's your chance to step into the spotlight. Your story is just beginning, and the credits are far from rolling. Note\: the above list reflects the general details necessary to describe the principle and essential functions of the position and shall not be construed as the only duties that may be assigned for the position. Marcus Theatres is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination in our hiring and employment practices in accordance with all applicable laws.
    $16.5 hourly 19d ago
  • Shift Supervisor - Starbucks Gurnee Mills

    Simon Property Group Inc. 4.8company rating

    Shift Leader Job 37 miles from Franklin

    The successful candidate's responsibilities will include, but not be limited to: * Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks. * Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team. * Anticipates customer and store needs by constantly evaluating environment and customers for cues. Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift. * Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. Provides feedback to store manager on partner performance during shift. * Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager. * Creates a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to partners on shift to ensure operational excellence and to improve partner performance. * Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs. * Develops positive relationships with shift team by understanding and addressing individual motivation, needs and concerns. * Executes store operations during scheduled shifts. Organizes opening and closing duties as assigned. * Follows Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift. * Follows all cash management and cash register policies and ensures proper cash management practices are followed by shift team. * Follows up with baristas during the shift to ensure the delivery of legendary customer service for all customers. * Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products. * Recognizes and reinforces individual and team accomplishments by using existing organizational tools and by collaborating with store manager to find new, creative, and effective methods of recognition. * Utilizes operational tools to achieve operational excellence during the shift. * Maintains regular and punctual attendance MINIMUM QUALIFICATIONS: * Customer service experience in a retail or restaurant environment - 1 year * Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation * Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays * Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodation * Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers * Comply with, coach and model a dress code that prohibits displaying tattoos, piercings in excess of two per ear, and unnatural hair colors, such as blue or pink * Prepare and coach the preparation of food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients * At least six (6) months of experience delegating tasks to other employees and/or coordinating the tasks of two (2) or more employees REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES: * Ability to direct the work of others * Ability to learn quickly * Effective oral communication skills * Knowledge of the retail environment * Strong interpersonal skills * Ability to work as part of a team * Ability to build relationships The salary range for this position is $13.35 - $20.04. Actual compensation within that range will be dependent upon various factors, including an individual's skills, experience, and qualifications.
    $13.4-20 hourly 60d+ ago

Learn More About Shift Leader Jobs

How much does a Shift Leader earn in Franklin, WI?

The average shift leader in Franklin, WI earns between $23,000 and $40,000 annually. This compares to the national average shift leader range of $26,000 to $43,000.

Average Shift Leader Salary In Franklin, WI

$31,000

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