A ShiftLeader is responsible for the restaurant's overall operations during his/her shift. Responsibilities include, but are not limited to:
Ensure that all company standards are met; company policies and procedures are followed.
Ensure costs are properly controlled.
Communicate clearly with the employees, supervising them effectively to ensure their assignments are completed properly.
Inventory supplies and reorder items.
Adjust the Par Prep Sheet so that fresh product is continually available to serve guests.
Observe and guide crewmembers as they perform their assignments, reallocate labor and coordinate overall operations.
Ensure that guests are served quickly and efficiently; solicit guest feedback and resolve guest complaints.
The ShiftLeader is responsible for exhibiting a friendly and enthusiastic attitude while performing job assignments, showing a caring attitude for guests and employees, and maintaining the company's operational quality and cleanliness standards. This position includes administrative duties which require basic computer skills. A qualified candidate should possess the ability to learn in a fast paced environment, maintain cash variances at acceptable levels, have reliable transportation, project a professional appearance and a positive attitude at all times in the restaurant.
This position requires you to stand for up to 8 hours during a shift, and be able to lift 50 pounds. This position also requires you to use motion that entails pushing, pulling, stretching and continuous bilateral use of fingers and wrists.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
$32k-43k yearly est. 1d ago
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Abercrombie & Fitch - Assistant Manager, Forum Carlsbad
Abercrombie & Fitch Co 4.8
Shift leader job in Carlsbad, CA
Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.
The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com.
At Abercrombie & Fitch Co., we lead with purpose and always put our people first. We're proud to offer equitable compensation and benefits, including flexibility and competitive Paid Time Off, as well as education and engagement events, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities.
Job Description
The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. They are responsible for overseeing daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves everyday to create an inclusive place of belonging for their team and customers. With a promote from within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store's organization.
What You'll Do
Customer Experience
Drives Sales
OMNI Channel Fulfillment
Store Presentation and Sales Floor Supervision
Store & Stockroom Operations
Staffing, Scheduling, and Payroll Management
Training and Development
Communication
Asset Protection
Qualifications
What it Takes
Bachelor's degree OR one year of supervisory experience in a customer-facing role
Strong problem-solving skills
Inclusion & Diversity Awareness
Ability to show up in a fast-paced and challenging environment
Team building skills
Self-starter
Strong interpersonal and communication skills
Drive to achieve results
Adaptability / Flexibility
Multi-Tasking
Fashion Interest & Knowledge
Additional Information
What You'll Get
As an Abercrombie & Fitch Co. (A&F Co.) associate, you'll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company's culture and values, but most importantly - with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:
Quarterly Incentive Bonus Program
Paid Time Off
Paid Volunteer Day per Year, allowing you to give back to your community
Merchandise Discount
Medical, Dental and Vision Insurance Available
Life and Disability Insurance
Associate Assistance Program
Paid Parental and Adoption Leave
401(K) Savings Plan with Company Match
Training and Development
Opportunities for Career Advancement, we believe in promoting from within
A Global Team of People Who'll Celebrate you for Being YOU
The starting rate for this position is $26.00 per hour (i.e., the recruiting pay range for this position is $26.00 - $26.00 per hour). The starting rate and range may be modified in the future
SEE WHAT IT'S LIKE TO #WORKATANF - FOLLOW US ON INSTAGRAM @LIFEATANF
Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer
$26-26 hourly 1d ago
SafeRide Shift Lead - Public Safety
Chapman University Careers 4.3
Shift leader job in Irvine, CA
SafeRide Shift Lead Responsibilities Safe Ride program operates Monday- Saturday during the evening hours The Safe Ride Shift Lead will be expected to drive a Safe Ride van and give escort to visitors, students, staff, and faculty, along with providing safety assistance to those in need. Must help in providing a safe environment, filing, and data entry. Answer phones and relay directions to other drivers via a two-way radio. Ability to provide assistance to passengers on boarding and off-boarding as needed. Must be punctual and have the ability to work late hours. Ability to follow directions. Basic office skills, including computer skills and organization skills. Must possess excellent customer service skills and have good attention to detail. Must be able to learn new processes Work as a Dispatcher or Navigator as needed Make sure current work guidelines are being adhered to Submit nightly reports or activity and issues Perform additional duties as assigned by Public Safety Supervisior
Required Qualifications
Prior employment as a SafeRide driver is required.
$35k-44k yearly est. 11d ago
Shift Supervisor
International Coffee & Tea, LLC 4.5
Shift leader job in Menifee, CA
Shift Supervisor Our Blend: Bornand brewed in Southern California since 1963, The Coffee Bean & TeaLeaf has become one of the world's largest specialty coffee and tearetailers. Today we have global presencewith Cafés around the world and offices in California, Singapore and Malaysia.
Aswe grow our brand, we are committed to maintaining our values, heritage andpassion for our products. We have alwayshad a creative and caring spirit. This energy embodied by our Team Members madeus famous and beloved by our guests, first in Southern California and nowaround the world. We are a brand centered around passion. A passion for ourpremium products, our people and our customers. Passionis contagious, and we've got a serious case of it. If you are just as passionate as we are, comejoin our Brew Crew!!
The position we are brewing:
Do you love premium Coffee & Tea? Do you want to work for a socially responsible, guest service focused company? The Coffee Bean & Tea Leaf Shift Supervisors curate memorable experiences for our guests and the CBTL team daily. They run shifts, lead the store team and make decisions that impact store operations.
If you are looking for an opportunity where you can interact with people, smile, get involved in the local community, and have fun while leading a cooperative team, we want to talk to you about joining our growing and diverse team.
What you will Measure and Blend:
* Create coffee moments- share your knowledge, our coffee, and our sustainability practices with guests.
* Lead by example. Be an advocate for your team by driving sales and service performance through coaching and training.
* Be a coffee & tea expert. You bring the passion, we provide the training, and you share it with the guest.
* Generate new guests. Many guests shop online these days; however, the store is where we meet many of our guests for the first time.
* Care about safety. Safe, healthy employees and guests are our number one priority.
* Contribute. Whether we need help cleaning, organizing stock or need a new innovative way to do things. Help the store with tasks, ideas and add to the overall success
* Be an advocate. As the face of CBTL you will build the store presence by connecting with your local community.
Your Ingredients:
* At The Coffee Bean & Tea Leaf, we hire for our core values Friendliness / Respect / Ownership / Teamwork / Honesty - FROTH and identify team members who share these values.
Perks:
* Discounts on our Coffee and Tea
* Medical, Dental, Vision as applicable
* Pay Range: $22.00-$24.50 Hourly (Based on minimum wage ordinance and experience.)
* Observed Holidays
* Sick Pay
* Referral bonus program
* Flexible Uniforms
* Retirement Plan
* Life Assistance Program
* 24 Hour Fitness Discount
* Flexible Schedule
* Fun Environment.
* Working Advantage Discount Program
This role may be subject to the following working conditions:
* Climbing
* Balancing
* Stooping
* Kneeling
* Crouching
* Reaching
* Standing
* Walking
* Pushing
* Pulling
* Lifting
* Grasping
* Feeling (Tangible)
* Talking
* Hearing
* Repetitive Motion
* Sitting
* Medium work - Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
* The worker is subject to both environmental conditions. Activities occur inside and outside.
* The worker is subject to extreme cold. Temperatures typically below 32 degrees for periods of more than one hour. Consideration should be given to the effect of other environmental conditions, such as wind and humidity.
* The worker is subject to extreme heat. Temperatures above 100 degrees for periods of more than one hour. Consideration should be given to the effect of other environmental conditions, such as wind and humidity.
* The worker is subject to noise. There is sufficient noise to cause the worker to shout in order to be heard above ambient noise level.
* The worker is subject to hazards. Includes a variety of physical conditions, such as proximity to moving mechanical parts and moving vehicles.
* The worker is required to function in narrow aisles or passageways.
International Coffee & Tea, LLCdba The Coffee Bean & Tea Leaf is fully committed to Equal EmploymentOpportunity and to attracting, retaining, developing and promoting the mostqualified employees without regard to their race, sex, gender, color, religion,sexual orientation, national origin, age, physical or mental disability,citizenship status, veteran status, genetics, or any other status protected bystate or federal law. The Coffee Bean &Tea Leaf expressly prohibits any formof employee harassment or discrimination on the basis of any such protectedstatus.
The Coffee Bean & Tea Leafprovides equal employment opportunities (EEO) to all employees and applicantsfor employment without regard to race, sex, color, religion, gender, sexualorientation, national origin, age, disability, marital status, amnesty, orstatus as a covered veteran in accordance with applicable federal, state andlocal laws. This policy was intended to comply, and The Coffee Bean & TeaLeaf so complies, with applicable state and local laws governingnon-discrimination in employment in every location in which the Company hasfacilities. This policy applies to all terms and conditions of employment,including, but not limited to, hiring, placement, promotion, termination,layoff, recall, transfers, leaves of absence, compensation and training. We arededicated to providing a work environment free from discrimination andharassment, and where employees are treated with respect and dignity.
We use eVerify to confirm U.S. Employment eligibility.
$22-24.5 hourly 60d+ ago
Shift Leader
1031-Dave's Hot Chicken-Hemet
Shift leader job in Hemet, CA
Job Description
The ShiftLeader is responsible and accountable for all restaurant activities while on duty. The ShiftLeader will work with the restaurant management team to ensure all activities are consistent with and supportive of the restaurant's business plan. They will ensure all Team Members are performing their job responsibilities and meeting expectations.
Duties
The ShiftLeader supervises fellow coworkers while they work, monitor their performance, ensure they comply with company and safety policies, and delegate tasks appropriately.
In addition, they:
Follow the steps outlined in the DHC Training Program to learn and train new skills, duties, and responsibilities
Communicate to their immediate supervisor when additional training guidance and practice is needed
Effectively and consistently does required Ops Walks and Q&A checks to correct areas of opportunity
Organize shift schedules for Team Members and monitor attendance, tardiness and time off
Assign duties to specific employees based on role and skills
Understand how each job responsibility impacts guests, employees, and overall restaurant operations
Greet guests, record orders, and serve food and beverages with a consistently positive and helpful attitude, including
answering questions
Ensure Team Members work together with their co-workers to prepare items on the Dave's Hot Chicken menu while
following cooking instructions, safety procedures, and sanitary requirements
Use specific kitchen machinery/equipment such as ice cream dispensers, fryers, warmers, etc.
Ensure restaurant cleanliness is conducted daily by delegating the clearing of tables, sweeping and mopping floors,
washing/sanitizing/disinfecting kitchen utensils and high touch-point areas, and servicing restrooms
Handle guests' concerns and complaints professionally and calmly to resolve problems according to restaurant policy
Maintain a neat and tidy appearance by wearing a uniform and adhering to the uniform policy
Are performance-oriented and performance driven; understand performance expectations and are aware of performance
results
Provide direction/supervision/ feedback for Team Members to maintain levels of high productivity and team morale
Communicate Team Member work performance to the restaurant management team and appropriately address
performance issues
Train new and current team members on tasks
Balance cash drawers and prepare cash deposits as assigned by the restaurant management team
Abide and enforce to the rules and direction given by the restaurant management team
Job Expectations
The ShiftLeader performs leadership, management and organization tasks to ensure team members work efficiently and effectively during their shift.
In addition, they:
Effectively plan, organize, and implement all daily operational routines and activities
Complete all required administrative duties and daily paperwork including required checklists
Supervise and perform closing and/or opening activities as directed by the restaurant management team
Establish an environment of trust to ensure honest, open, and direct communication
Role model and set a positive example for the entire team in all aspects of business and personnel practices
Ensure that they and all Team Members abide by company policies and directives
Follows all company guidelines for food and cash controls; follows all cost control guidelines to maintain and minimize
restaurant costs; properly uses all products, supplies, and equipment facilities
Support the goals, decisions, and directives of the restaurant management team and is not insubordinate
Contributes to the restaurant's success by accomplishing the expected work during each shift consistently
Communicate effectively with team members and management to resolve any interpersonal issues as needed
Requirements
Current student or high school diploma/GED preferred
Must be at least 18 years old and fluent in English
Certified in all stations following the DHC Training Program
Flexibility to work nights, weekends, and holidays
Ability to stand for long periods of time and work in a fast-paced environment
Positive attitude while conducting any and all duties
Commitment to guest satisfaction
Effective communicator with co-workers and the restaurant management team
Transportation & accessibility
Must have reliable transportation to work, a driver's license and proof of insurance
Must have telephone or other reliable method of communicating with supervisor and co-workers
Hours
Must be able and willing to work flexible hours including opening and closing shifts
This includes working weekends/nights and holidays whenever necessary
Skills & Abilities
Ability to delegate tasks
Excellent time management, organizational and planning skills
Strong people/guest service skills
Ability to look at the restaurant operations from a guest's point of view
Ability to take initiative and solve problems
Able to stand for long periods of time
Able to bend and stoop
Able to work around heat
Able to work around others in close quarters
Able to lift 50-75 lbs. comfortably
We use eVerify to confirm U.S. Employment eligibility.
$32k-43k yearly est. 19d ago
Kitchen Leader NO LATE NGHTS
Sessions West Coast Deli
Shift leader job in Irvine, CA
KITCHEN MANAGERJob Description As the kitchen manager, you will be responsible for overseeing food preparation, ordering supplies, scheduling shifts, and monitoring inventory levels. To be successful in this role, the ideal candidate will have proven culinary and management experience. In addition to being an excellent communicator, you should also demonstrate outstanding leadership and organizational abilities. This position is non-exempt and reports directly to the Executive Chef/Partner and the Director of Operations. The Kitchen Manager duties include, but are not limited to: · Order materials, supplies, and ingredients based on demand.· Supervise kitchen employees and organize food orders.· Oversee the food preparation and cooking process.· Recruit and train kitchen employees in designated stations.· Monitor inventory levels and perform weekly inventory assessments.· Schedule work shifts for employees.· Store all food products in compliance with health and safety regulations.· Ensure the kitchen is clean and organized.· Maintain weekly and monthly cost reports. Kitchen Manager Requirements: · In-depth knowledge of kitchen health and safety regulations.· Ability to work well in a stressful and fast-paced environment.· Excellent problem-solving and conflict management abilities.· Outstanding communication and organizational skills.· Proven experience working as a supervisor in the hospitality industry.· The ability to work in a fast-paced environment.· The ability to stand for extended periods.· The ability to lift 50lbs or more.· Strong management skills.· Excellent organizational skills.· Effective communication skills.· Exceptional customer service skills.· ServSafe Manager Certification.· High school diploma or GED.
PREVIOUS EXPERIENCE
· A minimum of 6 months experience as a Kitchen Manager or Assistant Kitchen Manager in a fast-paced restaurant environment. Compensation: $20.00 - $26.00 per hour
A quality product stands alone. Whether it's a simple side or a signature sandwich, everything comes from our scratch kitchen. We make sauces, dressings, and sides in-house, and utilize fresh produce, natural meats, outstanding gluten-free options, and locally baked bread that's delivered daily. We're committed to keeping it real. It's something you can see, taste, and feel every time you're here.
$20-26 hourly Auto-Apply 60d+ ago
Kitchen Lead
So-Cal Boys Restaurant Group Inc.
Shift leader job in Riverside, CA
Salary: $22-$23 Per Hour
Job Brief:
Are you looking for a fun new job opportunity with the ability for growth? Earn a competitive hourly wage while working in a fast paced and team-oriented environment! Join our team where we take pride in executing our expertly crafted menu that keeps guests coming back for more! Our guest loyalty is unmatched, and that is in large part to our team members' talents in ensuring our guests feel valued. Job Responsibilities:
Ensure all workstations are set up properly.
Ensure food is prepared and executed in a timely manner.
Ability to adjust and assist in various stations to maintain food execution in a timely manner.
Prepare food items according to company provided recipe, portion, and presentation.
Restock any necessary cook station items as needed throughout the shift.
Conduct accurate food inventory and place necessary orders to ensure quality and execution.
Follow ordering and delivery schedules per company standards and guidelines.
Able to work in a fast-paced environment and follow directions when given.
Adhere to all sanitation and Food Safety standards.
Preform Line checks every shift by checking and maintaining food temperatures, ensuring products are labeled and dated correctly, and by rotating products.
Maintain a clean work environment and ensure workstations are organized including kitchen coolers and storage areas.
Safe Knife Handling skills and ability to work with other kitchen equipment.
Ability to stand for long hours, pick up 10-25 pounds frequently.
Ability to teach, delegate and give instruction positively and professionally.
This position is full time/40 hours a week.
Job Qualification Requirements: All candidates for employment must possess the following:
Valid Identification Card
Social Security Card
Skills/Qualifications:
4 years of previous experience
Ability to work in a Team setting.
Verbal Communication
Positive Professionalism
Other Certifications:
State Sexual Harassment Training and Certification
About Heroes Restaurant and Brewhouse
Heroes provides a unique dining & gathering experience. We offer hearty portions of great American food with enticing presentation. Heroes offers high-quality hand-crafted beers and cocktails served in a lively setting. It's all served up by the friendliest of staffs in an entertaining atmosphere stuffed full of Americana memorabilia and local personality. With a spacious patio and 24 flavors of Draft Beer, Heroes is a crowd favorite for nearly all events. (********************************
$22-23 hourly Auto-Apply 60d+ ago
Shift Leader
1074-Dave's Hot Chicken-Temecula
Shift leader job in Temecula, CA
Job Description
The co-founder, Dave, a chef trained in Thomas Keller's Bouchon restaurant organization came up with a simple process: take the best quality chicken, prepare the chicken in a proprietary brine, and after deep frying; top the most tender chicken in the world with one of seven signature spice blends.
Summary
The ShiftLeader is responsible and accountable for all restaurant activities while on duty. The ShiftLeader will work with the
restaurant management team to ensure all activities are consistent with and supportive of the restaurant's business plan. They will ensure all Team Members are performing their job responsibilities and meeting expectations.
Duties
The ShiftLeader supervises fellow coworkers while they work, monitor their performance, ensure they comply with company and safety policies, and delegate tasks appropriately.
In addition, they:
- Follow the steps outlined in the DHC Training Program to learn and train new skills, duties, and responsibilities
- Communicate to their immediate supervisor when additional training guidance and practice is needed
- Effectively and consistently does required Ops Walks and Q&A checks to correct areas of opportunity
- Organize shift schedules for Team Members and monitor attendance, tardiness and time off
- Assign duties to specific employees based on role and skills
- Understand how each job responsibility impacts guests, employees, and overall restaurant operations
- Greet guests, record orders, and serve food and beverages with a consistently positive and helpful attitude, including
answering questions
- Ensure Team Members work together with their co-workers to prepare items on the Dave's Hot Chicken menu while
following cooking instructions, safety procedures, and sanitary requirements
- Use specific kitchen machinery/equipment such as ice cream dispensers, fryers, warmers, etc.
- Ensure restaurant cleanliness is conducted daily by delegating the clearing of tables, sweeping and mopping floors,
washing/sanitizing/disinfecting kitchen utensils and high touch-point areas, and servicing restrooms
- Handle guests' concerns and complaints professionally and calmly to resolve problems according to restaurant policy
- Maintain a neat and tidy appearance by wearing a uniform and adhering to the uniform policy
- Are performance-oriented and performance driven; understand performance expectations and are aware of performance
results
- Provide direction/supervision/ feedback for Team Members to maintain levels of high productivity and team morale
- Communicate Team Member work performance to the restaurant management team and appropriately address
performance issues
- Train new and current team members on tasks
- Balance cash drawers and prepare cash deposits as assigned by the restaurant management team
- Abide and enforce to the rules and direction given by the restaurant management team
Job expectations
The ShiftLeader performs leadership, management and organization tasks to ensure team members work efficiently and effectively during their shift.
In addition, they:
- Effectively plan, organize, and implement all daily operational routines and activities
- Complete all required administrative duties and daily paperwork including required checklists
- Supervise and perform closing and/or opening activities as directed by the restaurant management team
- Establish an environment of trust to ensure honest, open, and direct communication
- Role model and set a positive example for the entire team in all aspects of business and personnel practices
- Ensure that they and all Team Members abide by company policies and directives
- Follows all company guidelines for food and cash controls; follows all cost control guidelines to maintain and minimize
restaurant costs; properly uses all products, supplies, and equipment facilities
- Support the goals, decisions, and directives of the restaurant management team and is not insubordinate
- Contributes to the restaurant's success by accomplishing the expected work during each shift consistently
- Communicate effectively with team members and management to resolve any interpersonal issues as needed
Requirements
- Current student or high school diploma/GED preferred
- Must be at least 18 years old and fluent in English
- Certified in all stations following the DHC Training Program
- Flexibility to work nights, weekends, and holidays
- Ability to stand for long periods of time and work in a fast-paced environment
- Positive attitude while conducting any and all duties
- Commitment to guest satisfaction
- Effective communicator with co-workers and the restaurant management team
Transportation & accessibility
- Must have reliable transportation to work, a driver's license and proof of insurance
- Must have telephone or other reliable method of communicating with supervisor and co-workers
Hours
- Must be able and willing to work flexible hours including opening and closing shifts
- This includes working weekends/nights and holidays whenever necessary
Skills & Abilities
- Ability to delegate tasks
- Excellent time management, organizational and planning skills
- Strong people/guest service skills
- Ability to look at the restaurant operations from a guest's point of view
- Ability to take initiative and solve problems
- Able to stand for long periods of time
- Able to bend and stoop
- Able to work around heat
- Able to work around others in close quarters
- Able to lift 50-75 lbs. comfortably
$32k-43k yearly est. 4d ago
Retail Shift Lead
Pressed 3.7
Shift leader job in Temecula, CA
Job Purpose The Shift Lead is more than a team member-they are the guides on our guests' wellness journeys. They lead by example, creating vibrant in-store experiences, driving results through confident selling, and fostering a community of warmth, care, and connection. Whether they're preparing a Freeze, sampling juices, or mentoring a new team member, you bring our mission to life with every shift.
Essential Functions
Guest Experience & Sales
Deliver an exceptional, friendly guest experience (warm welcome, and gracious goodbyes).
Engage guests with product sampling and passionate storytelling about our ingredients and benefits.
Drive sales by actively recommending products and enrolling new members in our loyalty programs.
Role model elevated service and teamwork to exceed sales goals.
Follow Mystery Shop guidelines to ensure your store reaches 100%.
Team Support
Support and guide fellow team members throughout the shift.
Help onboard and train new team members by modeling Pressed standards.
Model a safe, inclusive, and respectful environment for all.
Daily Store Operations
Prepare, serve, and package products-including wellness bowls, Freeze, and juice orders.
Fulfill in-store and third-party delivery orders.
Maintain store cleanliness and organization, including storage areas and in-store restrooms.
Cut fruit, clean equipment, and uphold food safety standards.
Open and close the store as scheduled and complete daily checklists (Zenput, etc.).
Inventory & Admin
Assist with inventory organization and restocking.
Share guest feedback and operational insights with the General Manager.
Ensure compliance with all company policies and procedures.
Qualifications
Passion for health, wellness, and creating exceptional guest experiences.
Experience in food service, hospitality, or retail (preferred).
Strong communication skills with a guest-first mindset.
Team-oriented with the ability to lead by example.
Ability to work in a fast-paced food and beverage, retail environment.
Ability to stand, walk, bend, stoop, and reach throughout shift.
Ability to lift and carry up to 50 lbs.
Must be able to work flexible schedules including nights, weekends, and holidays.
Must be legally authorized to work in the U.S. without restriction.
$32k-43k yearly est. 23d ago
Shift Leader
8836 Arby's
Shift leader job in Indio, CA
A&KRB, LLC is a restaurant leading company while doing business as Arby's Our Commitment to Winning: “We outperform everyone in everything that we do with the relentless hunger to always be on top…” We constantly innovate, use technology, and employ a highly trained workforce that is focused on delivering the best restaurant experience for our guests.
This job posting contains some general information about what it is like to work in our restaurant but is not a complete job description. People who work in our restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of the job.
The ShiftLeader is in charge in the absence of the General Manager supports Management Team efforts to maximize sales and profits and minimize controllable costs by effectively directing and supervising work shift activities. Makes sound business decisions quickly to ensure guests receive service beyond their expectations.
ShiftLeader Primary Responsibilities
Consistently provides a quality product and guest service experience that delivers total guest satisfaction via high energy and sets an example of guest engagement by building lasting relationships.
Establishes an environment of trust to ensure honest, open and direct communication; and provides a communication process that works up, down, and across the organization.
Effectively plans, organizes and implements all daily operational routines and activities; completes all required administrative duties and daily paperwork.
Able to supervise and perform closing and/or opening duties, as directed by Restaurant Management Team.
Supports the goals, decisions and directives of Restaurant Management.
Follows all POS comp procedures and cash handling procedures.
Resolve all restaurant level guest questions, complaints, and problems in a timely and efficient manner with management involvement.
Delegate shift responsibilities to employees and ensure proper completion of assigned tasks and checklists. Sets high goals for team members and drives results.
Shift Manager Requirements
Must be 18 years of age.
Must have the ability to lift and/or move up to 40 lbs. comfortably.
Able to stand for long periods of time, bend, and stoop
Comfortable working occasionally in walk-in coolers and freezers
Vision abilities to include distance, close, color, depth, peripheral as well as the ability to adjust focus.
Ability to operate a computer and/or Cash register.
Must be able to work around heat and work in close quarters with others as well as handle various cleaning products.
Willing to cross-train on various positions within the restaurant.
Requirements
· Education: Enrollment in high school; high school diploma or equivalent is preferable. Good verbal and written communication skills; is capable of communicating effectively with guests and co-workers.
· Transportation: Must have reliable transportation to work.
· Accessibility: Must have telephone or other reliable method of communicating with the restaurant.
· Hours: Must be able and willing to work flexible hours, possibly including opening and closing shifts.
· Attendance: Must maintain excellent attendance and punctuallity throughout the year.
Job Type:
Full-time or Part-time with flexible scheduling
$31k-42k yearly est. 26d ago
Shift Lead
Kalypso, Inc.-California 4.7
Shift leader job in Rialto, CA
Job Description
ShiftLeader
Level: Management
Position Status: Full Time or Part Time available
We Think We Would Make A Great Combo. Lettuce Tell You Why!
As a member of the Farmer Boys family, you have the privilege and opportunity to make a difference in the lives of your team members and your Guests, every day. Farmer Boys has some of the best people in the industry working every day to serve our Guest.
A Day in the Life of a ShiftLeader
You mastered the FOH and BOH positions and you're ready for your next move to Shift Manager! You'll manage daily shift/restaurant operations (food, labor and cash) as you train and coach your team to deliver Farm Fresh Food and a great customer experience to our Guests. Experience is great, but not required. We love to teach if you love to learn. We'll provide online management training courses and hands on training and activities to help you become a great leader.
We're Looking For
· At least 18 years old
· High School Diploma or G.E.D required
· Able to pass a background security check
· 1 year of restaurant management or restaurant experience preferred
· Proven track record exhibiting core leadership competencies as outlined in the Farmer Boys Management Competency Model
· Able to read, speak, take direction and comprehend written instructions in the English language
· Physically required to stand (up to 4 hours at a time), walk, bend, and lift up to 65 pounds. Approximately 99% of time is spent in a standing and/or walking mode
· Must be able to present State or County mandated Food Handler Card within the time allowed for the specific State or County
Why Choose Farmer Boys
· Food Discounts
· Flexible work schedule
· Leadership and Growth opportunities
We can't wait to meet you!
$40k-51k yearly est. 6d ago
Shift Leader
Rubio's Restaurant Group LLC 4.1
Shift leader job in Riverside, CA
Job DescriptionDescription:
Responsible and accountable for supervising and supporting a productive and profitable restaurant, including Guest satisfaction, food quality and portioning, and Team Member efficiency, safety and security. Is personally accountable for the C.O.R.E. 10, and supports his/her General Manager (GM) and Assistant Manager (AM) in holding Team Members accountable for the C.O.R.E. 10.
Essential Job Duties
Interacts with Guests, Team Members and Management. Maintains restaurant cleanliness, high food quality standards, resolves Guest complaints, and ensures Guest service according to Rubio's standards. Supervises Team Members to appropriate positions as required.
Opens and/or closes restaurant according to Rubio's standards. Supervises Front of the House and Back of the House Team Members as required by Management, ensuring priorities are being followed. Supervises Team Member performance during store operations including setup, food preparation and cleaning before opening, during the shift and at closing. Provides performance feedback to Management.
Performs production staff duties including cleaning the dining room, patio and restrooms, taking out trash, stocking inventories as required by Management, and maintaining cleanliness and food quality standards.
Inspects food for proper portioning, temperature, and appearance, completing all cleaning and food quality checklists as required by Management.
Ensures Team Members follow Company safety policies, using required safety equipment. Ensures proper temperature of food products. Inspects restaurant and its surroundings on a regular basis. Maintains personal hygiene as prescribed by law and Rubio's Dress Code standards.
Completes financial paperwork on a daily basis. Counts, dispenses and deposits money according to Company policy.
Assists in completion of periodic operational paperwork as prescribed by Management.
Participates in development of self by attending ongoing classroom and online training.
Non-Essential Job Duties
Performs similar and incidental duties as required.
Requirements:
Job Qualifications
Education: High School degree or equivalent combination of education and experience.
Experience: Some restaurant or retail experience preferred.
Knowledge: Knowledge of aspects of the restaurant industry. Basic computer skills including e-mail and Microsoft Word.
Language Skills: Ability to communicate in English, both orally and in writing, clearly communicating operational concerns with Management and co-workers.
Math Skills: Overall skills and knowledge of basic mathematical principles and practices. Ability to perform basic computations to complete financial paperwork.
Other: A valid driver's license and proof of automobile insurance required. Individual must have reliable transportation and proof of automobile insurance is required (if individual will be required to drive on behalf of Rubio's.) Individual must have reliable transportation to arrive to work on time.
Other Abilities: Ability to maintain a high level of patience with others. Requires working closely with co-workers for long periods of time. Ability to provide organizational leadership and foster a team environment. Ability to handle multiple priorities.
Reporting Relationships
Reports to the General Manager and/or Assistant Manager.
Major Business/Professional Contacts
The ShiftLeader will have constant contact with Guests, Managers, restaurant Team Members, other store Managers and Team Members, and occasional contact with Restaurant Support Center staff and outside vendors. It is necessary for this person to conduct these relationships with professionalism and cooperation for the betterment of the Company. The ShiftLeader will regularly give suggestions to his/her Managers regarding operations. The ShiftLeader is expected to follow appropriate procedures with respect to all communications (Assistant Manager, General Manager, District Manager, People Services Business Partner and Regional Director.)
Working and Environmental Conditions
Work indoors and outdoors (patio, for events, or to take trash to the dumpster). Constant exposure to fumes from restaurant and food preparation equipment and cleaning solvents (ex. flour dust, cooking fumes and gases.) Constant fluctuation in temperature and conditions (ex. heat, cold, humidity) due to movement from one cook area to another. Some noise and vibration exposure. If working an event, may work outdoors in varying temperatures and in different environments such as golf courses, and beaches. If assisting with a delivery may help carry food in catering bags to Guest's cars or may be asked to make a delivery in their vehicle (only if approved to drive in advance with signed Driver Policy on file.)
Physical Demands
Must be able to lift 55 lbs. Ability to stand for long periods of time. Performs fine hand manipulation during food preparation and cleaning. Flexible hours, night and day, weekends and holidays. Ability to operate all related restaurant tools and equipment. Must be able to taste food (including, but not limited to, seafood, chicken, and steak) to ensure the flavor profile and quality standards are met.
Tools and Equipment Used
Computer, telephone, calculator, multi-use printer, cash register, walk-in and reach-in refrigerators, soda and tea machines, dishwasher, cleaning equipment (towels, brooms, dust pans, mops, etc.), cleaning solvents (cleanser, degreaser, etc.), kitchen equipment and utensils.
$32k-41k yearly est. 20d ago
Shift Supervisor
Norco 4.5
Shift leader job in Norco, CA
Miguel's Jr. stays true to who we are with Our WHY, or our purpose: We create positive experiences and opportunities around the LOVE OF FOOD, FAMILY, AND SERVICE.
If you are ready to change your life for better come be a part of our team! Here at Miguel's, you will find more than just a job. We are a family and a team with goals and aspirations!
We offer an excellent compensation and benefits package to include:
• Great Compensation (DOE)
• Paid Time Off (PTO) & (PSL) Paid Sick Leave
• Low-Cost Insurance benefits (Medical, Dental, Vision Plans)
• Company Paid Life Insurance
• 401(k) Plan with Awesome Company Match
· One Year Anniversary Day
• Free Employee shift meal
And much more!
Shift Supervisor Position Summary:
The Shift Supervisor serves as the primary leadership in both business and people during a shift alongside the GM, or AGM if applicable in that location, or on own. The Shift Supervisor should also be fluent and participating in all facets of FOH and BOH operations. The role of Shift Supervisor is considered a key developmental position to future AGM and GM opportunities.
Essential Duties and Responsibilities
Supervise staff and their work together with GM and AGM to ensure optimum shift to shift performance for guests and team members. However, when on own this individual is the go-to resource and decision maker responsible for all aspects and decisions driving the specific shift.
Communicates with following shift's supervisor to ensure a prepared handover of both team and business with forethought and care.
May assist GM with interviewing and hiring of new Team Members
Rallies team and personally provides exceptional Guest Service
Enforce rules and regulations as described in the Miguel's Restaurants Employee Handbook
Bilingual (Spanish) understanding and conversational proficiency are a plus.
Maintaining office duties and paperwork as required
Requirements
1-2 years of supervisory experience in the food service industry.
Proficiency in oral and written communication to effectively be a team leader and member with predominantly English-speaking guests and team members
Intermediate computer skills including MS Office: (Excel, Word, Outlook, and Excel)
High School Diploma or Equivalent
Additional Info
Physical Demands and Work Environment:
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Physical demands: While performing the duties of this job, the employee is required to stand; walk; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch, or crawl; talk or hear; taste or smell. The employee must occasionally lift and/ or move up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Work environment: While performing the duties of this job, the employee is exposed to whether conditions prevalent at the time. The noise level in the work environment is usually moderate and consistent with a restaurant environment
Job Details:
Career Advancement/Career Plan: We promote heavily from within.
$39k-61k yearly est. 5d ago
Shift Leader
Crew 4.1
Shift leader job in Riverside, CA
Akash Management, LLC is a restaurant leading company while doing business as Carl's Jr. Our Commitment to Winning: "We outperform everyone in everything that we do with the relentless hunger to always be on top…" We constantly innovate, use technology, and employ a highly trained workforce that is focused on delivering the best restaurant experience for our guests.
This job posting contains some general information about what it is like to work in our restaurant but is not a complete job description. People who work in our restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of the job.
The ShiftLeader is in charge in the absence of the General Manager supports Management Team efforts to maximize sales and profits and minimize controllable costs by effectively directing and supervising work shift activities. Makes sound business decisions quickly to ensure guests receive service beyond their expectations.
ShiftLeader Primary Responsibilities
* Consistently provides a quality product and guest service experience that delivers total guest satisfaction via high energy and sets an example of guest engagement by building lasting relationships.
* Establishes an environment of trust to ensure honest, open and direct communication; and provides a communication process that works up, down, and across the organization.
* Effectively plans, organizes and implements all daily operational routines and activities; completes all required administrative duties and daily paperwork.
* Able to supervise and perform closing and/or opening duties, as directed by Restaurant Management Team.
* Supports the goals, decisions and directives of Restaurant Management.
* Follows all POS comp procedures and cash handling procedures.
* Resolve all restaurant level guest questions, complaints, and problems in a timely and efficient manner with management involvement.
* Delegate shift responsibilities to employees and ensure proper completion of assigned tasks and checklists. Sets high goals for team members and drives results.
Shift Manager Requirements
* Must be 18 years of age
* Must have High school diploma or equivalent
* Must have the ability to lift and/or move up to 40 lbs. comfortably
* Able to stand for long periods of time, bend, and stoop
* Comfortable working occasionally in walk-in coolers and freezers
* Vision abilities to include distance, close, color, depth, peripheral as well as the ability to adjust focus.
* Ability to operate a computer and/or Cash register.
* Must be able to work around heat and work in close quarters with others as well as handle various cleaning products.
* Willing to cross-train on various positions within the restaurant
Job Type:
* Full-time or Part-time with flexible scheduling
$34k-44k yearly est. 1d ago
Bakery Shift Leader (AM)
Sprinkles Cupcakes 4.3
Shift leader job in Irvine, CA
As a morning Shift Lead, you will contribute to the success of Sprinkles by assisting the management team with bakery operations to create and maintain the
Sprinkles Experience
for our guests and associates. You will be a leader to your peers, and a role model of the Sprinkles culture. If you enjoy leadership, this is the sweet spot to learn all things operations within Sprinkles!
Perks of Working with Sprinkles:
Benefit options include Heath, Dental, Vision, Life, and 401K
Daily Pay option available to associates
Sprinkles Associate Card to sprinkle the joy to your family, friends, and community
Opportunity to do good - Sprinkles partners with several charities and community organizations
Family Friendly Hours
Paid parental leave & paid time off
Chance to be a part of special memories that happen daily in our bakery
Development and growth opportunities
Responsibilities:
Retain and demonstrate proper policies and procedures delivered by trainers and managers with enthusiasm.
Manage guest experiences, including answering emails, or collecting details on recent experiences as shared via phone, email, or online.
Deliver exceptional guest service within the standards of management and Sprinkles policies - Be a brand ambassador.
Manage shift expectations and contribute to the
Sprinkles culture and experience
.
Serve as a product expert by making recommendations as guests are ordering.
Practice proper credit card cash handling procedures with a smile.
Adhere to all safety and sanitation guidelines to maintain a clean and safe work environment behind the counter and in the dining area where applicable.
Assist with all cleaning duties as stated on opening/closing and weekly checklists.
Report to work as scheduled and fulfill requirements for duration of shift.
Box, package, or plate cupcakes and other bakery goods as needed.
Requirements:
A passion and love of the Sprinkles product, brand, and experience.
A minimum of 1 year of experience in a shift management position or management position in a restaurant or within hospitality.
Ability to work a varying schedule including some weekends and holidays.
Ability to communicate verbally while understanding and following written and verbal instructions from management.
Can work well under pressure while maintaining a consistent pace throughout your shift.
Ability to be on your feet for hours at a time.
Can lift at least 50 pounds which can include carrying cupcake trays, cupcake batter/frosting, and bags of boxed purchases.
Must be able to move around the front of the bakery while bending down for bags and reaching up for cupcake trays.
*Sprinkles is an Equal Opportunity Employer
$32k-39k yearly est. Auto-Apply 60d+ ago
Restaurant/Kitchen Lead
Lagunaaside
Shift leader job in Ladera Ranch, CA
Job Description**Responsibilities** - Lead and manage the food preparation process and other related activities. - Plan and coordinate orders for equipment or ingredients based on identified shortages. - Arrange for repairs and maintenance when necessary.
- Address and resolve any issues or defects.
- Take full responsibility for hiring, managing, and training kitchen staff.
- Supervise the work of subordinates and ensure tasks are completed effectively.
- Estimate and manage staff workloads and compensation.
- Maintain accurate attendance records.
- Foster a cooperative and respectful work environment among team members.
- Regularly communicate with the Restaurant GM on ongoing issues, feedback, or concerns related to the staff.
**Skills**
- Proven experience as a head chef.
- Exceptional kitchen management skills.
- Ability to delegate responsibilities and monitor progress.
- Strong communication and leadership abilities.
- Up-to-date knowledge of culinary trends and optimized kitchen practices.
- Proficient in relevant computer programs (MS Office, restaurant management software, POS).
- Certified in health and safety training.
**Physical Requirements**
- Ability to stand for extended periods.
- Ability to lift objects up to 50 pounds without assistance.
- Capability to maintain a safe work environment, especially where open flames and sharp objects are present.
$33k-42k yearly est. 24d ago
Shift Leader
1075-Dave's Hot Chicken-Palm Desert
Shift leader job in Palm Desert, CA
Job Description
The ShiftLeader is responsible and accountable for all restaurant activities while on duty. The ShiftLeader will work with the restaurant management team to ensure all activities are consistent with and supportive of the restaurant's business plan. They will ensure all Team Members are performing their job responsibilities and meeting expectations.
Duties
The ShiftLeader supervises fellow coworkers while they work, monitor their performance, ensure they comply with company and safety policies, and delegate tasks appropriately.
In addition, they:
Follow the steps outlined in the DHC Training Program to learn and train new skills, duties, and responsibilities
Communicate to their immediate supervisor when additional training guidance and practice is needed
Effectively and consistently does required Ops Walks and Q&A checks to correct areas of opportunity
Organize shift schedules for Team Members and monitor attendance, tardiness and time off
Assign duties to specific employees based on role and skills
Understand how each job responsibility impacts guests, employees, and overall restaurant operations
Greet guests, record orders, and serve food and beverages with a consistently positive and helpful attitude, including
answering questions
Ensure Team Members work together with their co-workers to prepare items on the Dave's Hot Chicken menu while
following cooking instructions, safety procedures, and sanitary requirements
Use specific kitchen machinery/equipment such as ice cream dispensers, fryers, warmers, etc.
Ensure restaurant cleanliness is conducted daily by delegating the clearing of tables, sweeping and mopping floors,
washing/sanitizing/disinfecting kitchen utensils and high touch-point areas, and servicing restrooms
Handle guests' concerns and complaints professionally and calmly to resolve problems according to restaurant policy
Maintain a neat and tidy appearance by wearing a uniform and adhering to the uniform policy
Are performance-oriented and performance driven; understand performance expectations and are aware of performance
results
Provide direction/supervision/ feedback for Team Members to maintain levels of high productivity and team morale
Communicate Team Member work performance to the restaurant management team and appropriately address
performance issues
Train new and current team members on tasks
Balance cash drawers and prepare cash deposits as assigned by the restaurant management team
Abide and enforce to the rules and direction given by the restaurant management team
Job Expectations
The ShiftLeader performs leadership, management and organization tasks to ensure team members work efficiently and effectively during their shift.
In addition, they:
Effectively plan, organize, and implement all daily operational routines and activities
Complete all required administrative duties and daily paperwork including required checklists
Supervise and perform closing and/or opening activities as directed by the restaurant management team
Establish an environment of trust to ensure honest, open, and direct communication
Role model and set a positive example for the entire team in all aspects of business and personnel practices
Ensure that they and all Team Members abide by company policies and directives
Follows all company guidelines for food and cash controls; follows all cost control guidelines to maintain and minimize
restaurant costs; properly uses all products, supplies, and equipment facilities
Support the goals, decisions, and directives of the restaurant management team and is not insubordinate
Contributes to the restaurant's success by accomplishing the expected work during each shift consistently
Communicate effectively with team members and management to resolve any interpersonal issues as needed
Requirements
Current student or high school diploma/GED preferred
Must be at least 18 years old and fluent in English
Certified in all stations following the DHC Training Program
Flexibility to work nights, weekends, and holidays
Ability to stand for long periods of time and work in a fast-paced environment
Positive attitude while conducting any and all duties
Commitment to guest satisfaction
Effective communicator with co-workers and the restaurant management team
Transportation & accessibility
Must have reliable transportation to work, a driver's license and proof of insurance
Must have telephone or other reliable method of communicating with supervisor and co-workers
Hours
Must be able and willing to work flexible hours including opening and closing shifts
This includes working weekends/nights and holidays whenever necessary
Skills & Abilities
Ability to delegate tasks
Excellent time management, organizational and planning skills
Strong people/guest service skills
Ability to look at the restaurant operations from a guest's point of view
Ability to take initiative and solve problems
Able to stand for long periods of time
Able to bend and stoop
Able to work around heat
Able to work around others in close quarters
Able to lift 50-75 lbs. comfortably
We use eVerify to confirm U.S. Employment eligibility.
$31k-43k yearly est. 10d ago
Shift Leader
6039 Arby's
Shift leader job in Palm Desert, CA
A&KRB, LLC is a restaurant leading company while doing business as Arby's Our Commitment to Winning: “We outperform everyone in everything that we do with the relentless hunger to always be on top…” We constantly innovate, use technology, and employ a highly trained workforce that is focused on delivering the best restaurant experience for our guests.
This job posting contains some general information about what it is like to work in our restaurant but is not a complete job description. People who work in our restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of the job.
The ShiftLeader is in charge in the absence of the General Manager supports Management Team efforts to maximize sales and profits and minimize controllable costs by effectively directing and supervising work shift activities. Makes sound business decisions quickly to ensure guests receive service beyond their expectations.
ShiftLeader Primary Responsibilities
Consistently provides a quality product and guest service experience that delivers total guest satisfaction via high energy and sets an example of guest engagement by building lasting relationships.
Establishes an environment of trust to ensure honest, open and direct communication; and provides a communication process that works up, down, and across the organization.
Effectively plans, organizes and implements all daily operational routines and activities; completes all required administrative duties and daily paperwork.
Able to supervise and perform closing and/or opening duties, as directed by Restaurant Management Team.
Supports the goals, decisions and directives of Restaurant Management.
Follows all POS comp procedures and cash handling procedures.
Resolve all restaurant level guest questions, complaints, and problems in a timely and efficient manner with management involvement.
Delegate shift responsibilities to employees and ensure proper completion of assigned tasks and checklists. Sets high goals for team members and drives results.
Shift Manager Requirements
Must be 18 years of age.
Must have the ability to lift and/or move up to 40 lbs. comfortably.
Able to stand for long periods of time, bend, and stoop
Comfortable working occasionally in walk-in coolers and freezers
Vision abilities to include distance, close, color, depth, peripheral as well as the ability to adjust focus.
Ability to operate a computer and/or Cash register.
Must be able to work around heat and work in close quarters with others as well as handle various cleaning products.
Willing to cross-train on various positions within the restaurant.
Requirements
· Education: Enrollment in high school; high school diploma or equivalent is preferable. Good verbal and written communication skills; is capable of communicating effectively with guests and co-workers.
· Transportation: Must have reliable transportation to work.
· Accessibility: Must have telephone or other reliable method of communicating with the restaurant.
· Hours: Must be able and willing to work flexible hours, possibly including opening and closing shifts.
· Attendance: Must maintain excellent attendance and punctuallity throughout the year.
Job Type:
Full-time or Part-time with flexible scheduling
$31k-43k yearly est. 17d ago
Shift Leader
1160-Dave's Hot Chicken-Greenspot Crossings
Shift leader job in Highland, CA
Job Description
The ShiftLeader is responsible and accountable for all restaurant activities while on duty. The ShiftLeader will work with the restaurant management team to ensure all activities are consistent with and supportive of the restaurant's business plan. They will ensure all Team Members are performing their job responsibilities and meeting expectations.
Duties
The ShiftLeader supervises fellow coworkers while they work, monitor their performance, ensure they comply with company and safety policies, and delegate tasks appropriately.
In addition, they:
Follow the steps outlined in the DHC Training Program to learn and train new skills, duties, and responsibilities
Communicate to their immediate supervisor when additional training guidance and practice is needed
Effectively and consistently does required Ops Walks and Q&A checks to correct areas of opportunity
Organize shift schedules for Team Members and monitor attendance, tardiness and time off
Assign duties to specific employees based on role and skills
Understand how each job responsibility impacts guests, employees, and overall restaurant operations
Greet guests, record orders, and serve food and beverages with a consistently positive and helpful attitude, including
answering questions
Ensure Team Members work together with their co-workers to prepare items on the Dave's Hot Chicken menu while
following cooking instructions, safety procedures, and sanitary requirements
Use specific kitchen machinery/equipment such as ice cream dispensers, fryers, warmers, etc.
Ensure restaurant cleanliness is conducted daily by delegating the clearing of tables, sweeping and mopping floors,
washing/sanitizing/disinfecting kitchen utensils and high touch-point areas, and servicing restrooms
Handle guests' concerns and complaints professionally and calmly to resolve problems according to restaurant policy
Maintain a neat and tidy appearance by wearing a uniform and adhering to the uniform policy
Are performance-oriented and performance driven; understand performance expectations and are aware of performance
results
Provide direction/supervision/ feedback for Team Members to maintain levels of high productivity and team morale
Communicate Team Member work performance to the restaurant management team and appropriately address
performance issues
Train new and current team members on tasks
Balance cash drawers and prepare cash deposits as assigned by the restaurant management team
Abide and enforce to the rules and direction given by the restaurant management team
Job Expectations
The ShiftLeader performs leadership, management and organization tasks to ensure team members work efficiently and effectively during their shift.
In addition, they:
Effectively plan, organize, and implement all daily operational routines and activities
Complete all required administrative duties and daily paperwork including required checklists
Supervise and perform closing and/or opening activities as directed by the restaurant management team
Establish an environment of trust to ensure honest, open, and direct communication
Role model and set a positive example for the entire team in all aspects of business and personnel practices
Ensure that they and all Team Members abide by company policies and directives
Follows all company guidelines for food and cash controls; follows all cost control guidelines to maintain and minimize
restaurant costs; properly uses all products, supplies, and equipment facilities
Support the goals, decisions, and directives of the restaurant management team and is not insubordinate
Contributes to the restaurant's success by accomplishing the expected work during each shift consistently
Communicate effectively with team members and management to resolve any interpersonal issues as needed
Requirements
Current student or high school diploma/GED preferred
Must be at least 18 years old and fluent in English
Certified in all stations following the DHC Training Program
Flexibility to work nights, weekends, and holidays
Ability to stand for long periods of time and work in a fast-paced environment
Positive attitude while conducting any and all duties
Commitment to guest satisfaction
Effective communicator with co-workers and the restaurant management team
Transportation & accessibility
Must have reliable transportation to work, a driver's license and proof of insurance
Must have telephone or other reliable method of communicating with supervisor and co-workers
Hours
Must be able and willing to work flexible hours including opening and closing shifts
This includes working weekends/nights and holidays whenever necessary
Skills & Abilities
Ability to delegate tasks
Excellent time management, organizational and planning skills
Strong people/guest service skills
Ability to look at the restaurant operations from a guest's point of view
Ability to take initiative and solve problems
Able to stand for long periods of time
Able to bend and stoop
Able to work around heat
Able to work around others in close quarters
Able to lift 50-75 lbs. comfortably
We use eVerify to confirm U.S. Employment eligibility.
$32k-43k yearly est. 17d ago
Shift Leader
1033-Dave's Hot Chicken-Irvine
Shift leader job in Irvine, CA
Job Description
Dave's Hot Chicken Shift Lead The ShiftLeader is responsible and accountable for all restaurant activities while on duty. The ShiftLeader will work with the restaurant management team to ensure all activities are consistent with and supportive of the restaurant's business plan. They will ensure all Team Members are performing their job responsibilities and meeting expectations.
Duties
The ShiftLeader supervises fellow coworkers while they work, monitor their performance, ensure they comply with company and safety policies, and delegate tasks appropriately.
In addition, they:
- Follow the steps outlined in the DHC Training Program to learn and train new skills, duties, and responsibilities
- Communicate to their immediate supervisor when additional training guidance and practice is needed
- Effectively and consistently does required Ops Walks and Q&A checks to correct areas of opportunity
- Organize shift schedules for Team Members and monitor attendance, tardiness and time off
- Assign duties to specific employees based on role and skills
- Understand how each job responsibility impacts guests, employees, and overall restaurant operations
- Greet guests, record orders, and serve food and beverages with a consistently positive and helpful attitude, including
answering questions
- Ensure Team Members work together with their co-workers to prepare items on the Dave's Hot Chicken menu while
following cooking instructions, safety procedures, and sanitary requirements
- Use specific kitchen machinery/equipment such as ice cream dispensers, fryers, warmers, etc.
- Ensure restaurant cleanliness is conducted daily by delegating the clearing of tables, sweeping and mopping floors,
washing/sanitizing/disinfecting kitchen utensils and high touch-point areas, and servicing restrooms
- Handle guests' concerns and complaints professionally and calmly to resolve problems according to restaurant policy
- Maintain a neat and tidy appearance by wearing a uniform and adhering to the uniform policy
- Are performance-oriented and performance driven; understand performance expectations and are aware of performance
results
- Provide direction/supervision/ feedback for Team Members to maintain levels of high productivity and team morale
- Communicate Team Member work performance to the restaurant management team and appropriately address
performance issues
- Train new and current team members on tasks
- Balance cash drawers and prepare cash deposits as assigned by the restaurant management team
- Abide and enforce to the rules and direction given by the restaurant management team
Job expectations
The ShiftLeader performs leadership, management and organization tasks to ensure team members work efficiently and effectively during their shift.
In addition, they:
- Effectively plan, organize, and implement all daily operational routines and activities
- Complete all required administrative duties and daily paperwork including required checklists
- Supervise and perform closing and/or opening activities as directed by the restaurant management team
- Establish an environment of trust to ensure honest, open, and direct communication
- Role model and set a positive example for the entire team in all aspects of business and personnel practices
- Ensure that they and all Team Members abide by company policies and directives
- Follows all company guidelines for food and cash controls; follows all cost control guidelines to maintain and minimize
restaurant costs; properly uses all products, supplies, and equipment facilities
- Support the goals, decisions, and directives of the restaurant management team and is not insubordinate
- Contributes to the restaurant's success by accomplishing the expected work during each shift consistently
- Communicate effectively with team members and management to resolve any interpersonal issues as needed
Requirements
- Current student or high school diploma/GED preferred
- Must be at least 18 years old and fluent in English
- Certified in all stations following the DHC Training Program
- Flexibility to work nights, weekends, and holidays
- Ability to stand for long periods of time and work in a fast-paced environment
- Positive attitude while conducting any and all duties
- Commitment to guest satisfaction
- Effective communicator with co-workers and the restaurant management team
Transportation & accessibility
- Must have reliable transportation to work, a driver's license and proof of insurance
- Must have telephone or other reliable method of communicating with supervisor and co-workers
Hours
- Must be able and willing to work flexible hours including opening and closing shifts
- This includes working weekends/nights and holidays whenever necessary
Skills & Abilities
- Ability to delegate tasks
- Excellent time management, organizational and planning skills
- Strong people/guest service skills
- Ability to look at the restaurant operations from a guest's point of view
- Ability to take initiative and solve problems
- Able to stand for long periods of time
- Able to bend and stoop
- Able to work around heat
- Able to work around others in close quarters
- Able to lift 50-75 lbs. comfortably
Benefits-
Flexible schedule
Free employee meals- 1per shift
Opportunity for advancement
Health benefits and 401k after eligibility is met
Can be raised to $18.50 with upper management approval. Previous experience as lead a MUST!
The average shift leader in Hemet, CA earns between $28,000 and $49,000 annually. This compares to the national average shift leader range of $26,000 to $43,000.
Average shift leader salary in Hemet, CA
$37,000
What are the biggest employers of Shift Leaders in Hemet, CA?
The biggest employers of Shift Leaders in Hemet, CA are: