Real Estate Team Lead
Shift leader job in Bridgeport, CT
Vylla Home's national footprint and full-service model provide a truly progressive approach to the real estate process, creating extraordinary experiences for both our customers and sales agents. As part of the Carrington and Vylla family of companies, we provide nearly every aspect of homeownership under one roof - from real estate with Vylla Home to title, settlement and escrow services with Vylla Title and Escrow, mortgage lending with Carrington Mortgage Services, LLC and more!
We offer our agents:
True partnership in your real estate business to support your career goals and development.
Competitive commission splits - keep your commission and set your own value!
Unlimited opportunity to earn what you are worth.
No upfront or monthly fees. We don't make money until you do.
Reasonable flat rate transaction fees. No hidden costs, and you don't pay until you close!
Qualified leads, assets and referrals - many unique options to increase your business. We are also a leading REO brokerage and provide multiple REO lead resources.
Free CRM tool (including a custom mobile app for when you're on the go!), marketing tools, transaction management system, e-signatures and more.
Customized training, live demos and a library of industry-relevant resources available 24/7. We also offer the Ninja Selling sales platform and training for agents to increase productivity - all at no cost to you!
Customizable marketing resources including agent websites, printed and digital materials, social media assets, tools, support and training.
Face-to-face broker support and coaching - true mentorship!
Dedicated resources from Vylla and Carrington's family of companies (including lending, title and settlement services along with superior customer service from our homeownership concierge team)
Back office support including dedicated transaction coordinators and an agent services resource team
“Best of both worlds” environment with local offices and support as well as the backing of a large, established and nationwide institution
Incentive program to earn cash if you help grow our team and refer new agents onboard
Resources for your clients including a mobile app for home search, moving discounts from local vendors and more.
Flexible schedules and control over your personal and professional growth as an agent
A fun, positive culture where our community, or Vyllage as we call it, supports one another and gives back
Apply today!
What will make you successful at Vylla?
An active Real Estate license
Drive and ambition to succeed as part of an innovative, fast-growing team
Complete focus on the customer experience
Strong communications skills and ability to build a network of engaged customers and prospects
Ability to multi-task and take initiative, strong work ethic
Vylla is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, gender, national origin, ancestry, age, marital status, sexual orientation, veteran's status, physical or mental disability or any other legally protected category. Vylla will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company.
EEO/AAP Employer
Floor Supervisor
Shift leader job in Garden City, NY
MANGO is a multinational fashion company that designs, manufactures and markets clothing and accessories.
At MANGO, we inspire and unite through our passion for style and culture. We are in 118 countries and our online presence extends to more than 85 countries. Our team is made up of people of 112 nationalities.
In our team, we are proactive and dynamic, with communication skills and we are always open to new challenges. We are a young and multicultural team, we love the good vibes we have and we work together to achieve results. We are informed of trends and current events in the retail world.
Job Details:
For our MANGO store located at the Roosevelt Field Mall in Garden City, New York we are currently recruiting for a Floor Supervisor to join our team!
What would your day to day look like?
Reporting to the Store Manager, you will be responsible for the general running of the floor. You will ensure that sales targets are achieved, and customer service is at its highest level. To support the work of the Visual Merchandiser and display the product in a commercial and aesthetic manner in accordance with company standards, in order to maximize sales.
Key Responsibilities:
· To ensure and provide an excellent level of customer service in the store
· To ensure the team possesses good product knowledge and is aware of the key performance indicators
· To be familiar with and offer services according to the needs of customers in order to maximize sales
· To organize and distribute tasks and positions to each member of the team
· To ensure that sales targets are implemented, achieved and exceeded in store
· To maintain the image of the store in order to make it attractive and commercial
· To know and apply the visual merchandising standards of the brand and of the season.
· To participate in updating the Merchandising and Rotation schedules
We are looking for a self-motivated team player who is a vibrant outgoing person and can demonstrate excellent communication skills, a proactive attitude and enthusiasm to represent the brand through the delivery of excellent customer service in order to achieve and exceed sales targets. Previous experience of working in fashion retail is desirable.
Requirements:
· Prior experience in retail sales is preferred
· Must be a sales-driven, goal-oriented individual
· Passion for customer service, styling, and product
· Flexible availability, including weekends and holidays
· Must have a positive, high-energy, friendly, outgoing, and engaging personality.
· Must be willing to take the first step to initiate contact with the customers and identify their shopping needs.
· Strong time management and communication skills
· Ability to manage multiple and competing work priorities, demands, and changes
What makes us special?
You will be part of a leading company in the fashion industry, dynamic and in full innovation
Close, inspiring and ambitious work environment
Uniform per season
Constant development opportunities with varied challenges that generate on-the-job learning
Insurance Benefit: You only pay 40% of the value!
401(K) Pension Plan
Holidays + Floating Holidays
Vacation Days
KPI Metric Bonus Incentive
The pay range for this position at commencement of employment is expected to be between $17.00 - $19.00/hourly; however, base pay offered may vary depending on multiple individualized factors, including location, job-related knowledge, skills, and experience. The Company reserves the right to modify this pay range at any time.
You got it?
We like you!
Store Leader - Williamsburg
Shift leader job in New York, NY
Clean luxury. Better for you. At Everlane, we believe luxury should be as effortless as it is conscious. We partner with ethical factories, work with premium, sustainably sourced materials, and strive to leave the industry cleaner than we found it. There's still much to do, and we're excited to grow a team of motivated humans ready for the challenge. The journey toward better continues.
As a Store Leader, you are responsible for building, developing, and nurturing a team that embodies the Everlane ethos. You will drive your business with a people-first mindset, a passion for product, and excellent operational skills. You are a developer of others and have experience building diverse teams. You demonstrate strong interpersonal skills that set you apart and are energized by tackling complex problems. You put the customer at the forefront of every action you take, you have a strong passion and drive to deliver top results, you have a proven track record of building and developing high-functioning teams, and you embody a high level of accountability for all functioning aspects of your store.
Your Day to Day:
Deliver topline sales through creating a culture of being customer-obsessed, operational excellence, flawless visual execution, and team development.
Responsible for the financial health of your store, driving topline sales and delivering on payroll and expense targets.
Develops a clear strategy and action plan to move the business forward throughout the month, quarter, and year.
Creates and cultivates a customer-obsessed store culture by leading by example and setting clear expectations.
Creates a compelling store vision and creates milestones to rally support behind that vision.
Actively source, network and select the best talent to meet current and future business needs.
Coach, motivate, and inspire others to produce their best work.
Grows others through individualized development plans, supports career, growth, and succession planning.
Teaches and trains accountability through leading by example, setting clear expectations, providing feedback, encouraging self-reflection, and providing training and development
Strategically plan and execute impactful monthly floor sets, creating a store layout aligned with overall visual directives.
Maintain high visual presentation standards by making thoughtful, merchant-minded decisions regarding product placement and stock levels. React to business trends while preserving the integrity of our visual merchandising.
Consistent attention to detail and a strong understanding of customer experience through an elevated visual presentation will enhance the store's overall aesthetic.
Drives productivity and profitability through strong operational controls, including strategic scheduling, payroll control, and Inventory management
Responsible for protecting our assets, including internal & external theft, inventory accuracy & shrink.
We'd love to hear from you if you have:
5+ years of leadership experience
A passion for the customer and creating great experiences
The ability to work closely and effectively with others
Strong operational and organizational skills -- you're excited about the details
A proven track record of hiring, leading, and developing effective store teams
Strong written and verbal communication skills
A fan of Everlane, our product, and our values
What is expected of you:
Must bend, reach, and stretch for product, as well as lift, carry and move at least 40 pounds
Have flexible availability that supports the needs of the business, including nights, weekends, and holidays
Must be able to regularly move around all areas of the store and be accessible to customers and Team Members
You may need to climb up and down ladders and have the ability to do so
The Fine Print:
At Everlane, we carefully consider a wide range of compensation factors, including your background and experience. These considerations can cause your compensation to vary. The pay range for this role is $80k - $120k.
This job summary is intended to describe the general nature and level of work leaders assigned to this job perform. It is not intended to include all duties and responsibilities but provide a baseline summary. Full details of expectations and responsibilities will be provided upon hire.
Everlane is deeply committed to respecting and protecting your data privacy. For information on our privacy practices, please review our Privacy Policy.
Auto-ApplyAldi Full-Time Assistant Manager
Shift leader job in Central Islip, NY
When you join our team as an Assistant Store Manager, you'll take on key store management responsibilities including assisting with supervising day-to-day store activities, ensuring overall store performance, managing schedules, and developing operational action plans while identifying training opportunities to develop and grow the team.
Position Type: Full-Time
Average Hours: 38 hours per week
Starting Wage: $27.50 per hour
Wage Increase: Year 2 - $28.50 per hour
Duties and Responsibilities:
Must be able to perform duties with or without reasonable accommodation
• Assists the direct leader with developing and implementing action plans to improve operating results
• Establishes and communicates job responsibilities and performance expectations to their direct reports to ensure mutual understanding and desired results
• Identifies training and development opportunities that will assist their direct reports in achieving enhanced performance
• Understands the overarching company strategy, as well as communicates and models the core values of the organization, to create a sense of teamwork and membership among employees
• Monitors the competitive environment within the community and informs the direct leader regarding adjustments necessary to maintain the company's competitive position
• Provides product feedback to the direct leader, including making recommendations regarding new items to carry or those that should be discontinued
• Participates in the interviewing process for store personnel
• Communicates information including weekly information, major team milestones, developments, and concerns
• Ensures store personnel adhere to inventory procedures, product handling guidelines, and cash control policies to minimize losses
• Ensures an appropriate resolution of operational customer concerns in their direct leader's absence
• Identifies and rectifies hazards, ensuring proper ergonomics and maintaining store equipment in proper working order
• Maintains store cleanliness standards and proper store signage at all times
• Assists the direct leader with maintaining proper stock levels through appropriate product ordering
• Merchandises product neatly to maximize sales
• Ensures the quality and freshness of products for sale and accuracy of product signage
• Assists their direct leader with achieving the store payroll and total loss budget, inventory counts, and training new employees
• Supervises the day-to-day operations of their team, escalating issues to the appropriate level of support and/or leadership when necessary
• Ensures direct reports complete assigned responsibilities in a timely and effective manner to provide the highest level of customer service for the business
• Complies with all established company policies and procedures while upholding the security and confidentiality of documents and data
• Other duties as assigned
Physical Demands:
• Ability to stock merchandise from store receiving to shelving; ability to place product, weighing up to 45 pounds, on shelving at various heights
• Regularly required to sit, stand, bend, reach, push, pull, lift, carry, and walk about the store
• Must be able to perform duties with or without reasonable accommodations
Job Qualifications:
• You must be 18 years of age or older to be employed for this role at ALDI
• Ability to work both independently and within a team environment
• Ability to provide and lead others to provide prompt and courteous customer service
• Ability to develop rapport, trust, and open communication that enhances the growth and job performance of direct reports
• Ability to interpret and apply company policies and procedures
• Ability to establish goals, guide employee performance to ensure the quality and completion of work assignments
• Ability to evaluate and drive performance of self and others
• Ability to understand and apply management principles concerning budgeting, personnel costs, and expenses
• Ability to operate a cash register efficiently and accurately
• Ability to safely and properly operate equipment, including electric/manual hand jack, floor scrubber, and cardboard baler and perform general cleaning duties to company standards
• Excellent verbal and written communication skills
• Ability to stay organized and multi-task in a professional and efficient manner, following instructions and giving attention to detail
• Meets any state and local requirements for handling and selling alcoholic beverages
Education and Experience:
• High School Diploma or equivalent preferred
• A minimum of 3 years of progressive experience in a retail environment
• A combination of education and experience providing equivalent knowledge
• Prior management experience preferred
ALDI offers competitive wages and benefits, including:
401(k) Plan
Company 401(k) Matching Contributions
Employee Assistance Program (EAP)
PerkSpot National Discount Program
In addition, eligible employees are offered:
Medical, Prescription, Dental & Vision Insurance
Generous Vacation Time & 7 Paid Holidays
Up to 6 Weeks Paid Parental Leave at 100% of pay
Up to 2 Weeks Paid Caregiver Leave at 100% of pay
Short and Long-Term Disability Insurance
Life, Dependent Life and AD&D Insurance
Voluntary Term Life Insurance
Click here to learn more about the benefits ALDI has to offer
ALDI is committed to equal opportunity for all employees and applicants. As a proud Equal Opportunity Employer (EOE), we do not discriminate based on race, color, national origin, ancestry, citizenship status, religion, sex, sexual stereotyping, sexual orientation, gender, gender identity, gender expression, age, marital status, mental or physical disability, medical condition, genetic information, military or veteran status, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other protected characteristic. Employment may be contingent upon ALDI's receipt of an acceptable and job-related drug test, motor vehicle report, and/or reference check, as applicable and permissible by law.
Shift Leader
Shift leader job in Lindenhurst, NY
Job Description
Shift Leader
Our first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams' learning and growth.” We just build better. Better Burgers. Better Teams. Better Experiences.
Better Benefits: Build a better experience work & lifestyle!
Tip share-earn up to $2/hr. extra in tips
Get Paid $ to Refer your Friends*
RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work *
Flexible schedules in a fun, family friendly, team environment
Medical, Dental and Vision Options**
Paid time off - vacation and sick**
401K match (21 and older)
Employee Assistance Program
Fast track for career opportunities and management experience
Free uniform
**Eligibility based off of time in position and average hours worked
*Referred Employees Must Be in Good Standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions
Shift Leader Responsibilities
Reporting to the Restaurant General Manager, our Shift Leaders are the champions of better burgers! In this role you will:
Manage the performance of both FOH & BOH employees
Promote a fun and positive work environment
Manage the effectiveness of people focused processes and systems
Provide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training
Reward and recognizes employee performance that exceeds company standards
Manage with integrity the daily completion of operational check lists to include
Line checks and uniform standards
Opening/closing check lists
Safe and deposit logs
Manage the guest experience metrics (NPS and OSAT)
Manage FSC operational standards daily
Ensure all food safety standards are followed & in compliance with local health depts.
Exemplify guest service on each shift of the day and communicates SIZZLE service standards to the employees
Manage the successful onboarding and training for all new employees
Follow COGS management procedures for food ordering and inventory
Follow company cash policies to ensure minimal losses through theft or shortages
Manage daily labor
Shift Leader Requirements
Previous Shift Leader Experience
90-day completion of train the trainer course
Flexible to work nights, weekends, and holidays
Follow Smashburger uniform standards
Ability to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulations
Must successfully complete Smashburger training program
Possess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teams
People management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams
Excellent attention to detail
Proven time management, consistency, and organizational skills
Highly motivated, self-directed, and results driven
Physical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs.
Ability to work in high temperatures
All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants, or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge.
We use eVerify to confirm U.S. Employment eligibility.
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We use eVerify to confirm U.S. Employment eligibility.
VIsual Assistant Store Leader
Shift leader job in Norwalk, CT
Altar'd State is a rapidly growing women's fashion brand with more than 100 boutiques throughout the country. We are a place of respite for the modern-day woman and offer a distinctive shopping experience with the latest fashion finds, the most sought after clothing and accessories and delightful home décor. At the heart of our brand is our mission to change the world. A portion of every purchase is donated to various philanthropic organizations on a local and global scale. We strive to uplift and inspire others to join our movement to stand out. for good.
Primary Responsibilities/Accountability:
Revenue Generation:
Consistently meets or exceeds store and individual goals of Sales Per Hour (SPH), Dollars Per Transaction (DPT), Units Per Transaction (UPT), and contributes to the store's overall goals.
Store operations:
Controls workflow through successful planning and delegation.
Execution of task directives within designated time frames.
Completes opening/closing procedures.
Adheres to loss prevention practices and is aware of and reports potential incidents, to ensure shortage control and to protect Company assets.
Participates and assists in the preparation for the stores' inventory.
Participates in store walk-through with team, communicating successes/opportunities in key store areas
Communicates effectively with executive team.
Recommends ideas to improve standards and processes.
Reports to work as scheduled; records time worked accurately by using Altar'd State's time and attendance system; remains flexible to the needs of the business.
Technical expertise:
Demonstrates a desire and ability to be a responsible learner and navigates the Altar'd State computer systems.
Performs register transactions quickly and efficiently.
Brand integrity:
Understands and can clearly articulate the Company's brand positioning, including the uniqueness of concept, current marketing and promotional initiatives, outreach events, in-store events and ministries.
Operates with the highest levels of personal integrity and business confidentiality.
Job Requirements:
•Proven ability to develop employees and hold individuals accountable for performance.
•Proven ability to respectfully challenge and motivate the team.
•Knowledge of visual standards and techniques, and ability to implement and substitute within company guidelines.
•Demonstration of strong verbal and written communication skills.
•Previous retail experience preferred.
•Bachelor's degree required.
Auto-ApplyRetail Assistant Store Leader- Columbus Center
Shift leader job in New York, NY
Required to have at least 3 years of retail management experience including merchandising, driving sales, and other store operation duties. Must currently be in a retail leadership position.
As an Assistant Store Leader, you will partner with the Store Leader to drive and participate in all activities that support achieving store business objectives, while creating an unsurpassed service culture. You will perform with high integrity in business strategy, people growth and development, and operational excellence. You will be a dynamic and inspiring leader who fosters strong internal and external relationship building skills. As an integral part of the leader team, you will emulate the brand as an Eileen Fisher Ambassador by embracing the values, purpose and strategic objectives of the company.
Key Accountabilities:
Business, Strategy and Vision
Develop and implement business strategy (demand creation) in collaboration with the Store Leader to enhance sales and sustainable business growth.
Support Store Leader to drive and maximize sales performance to consistently achieve the overall sales budget objectives while ensuring operational integrity and achieving profitably.
Demonstrate sales leadership by playing an active role on the sales floor through customer engagement, ensuring the highest level of customer service is provided.
Partner with the Store Leader to train and communicate current product knowledge to all associates to ensure the team is fully educated on the brand and seasonal strategy.
Co-Lead the team to consistently establish relationships and promote local events through continuous networking.
Co-Lead annual compensation process in conjunction Store Leader.
Possess openness to experience our product, stylishly wardrobing self and customers.
Proactively follow, industry news, technology, and analyze key competitors in the market.
Leadership and People Management
Attract, recruit, and retain a high performing team. Build a talent pipeline through networking.
Ensure a consistent and branded onboarding experience for all new hires.
Support the Store Leader in managing to staffing budget and allocate staff resources and scheduling to effectively drive sales and ensure excellent customer service.
Partner with Store Leader to conduct coaching sessions with store team to review performance and provide constructive, timely feedback.
Participate in annual Development Dialog process; identify and co-create action plans and build development plans for each team members in conjunction with the Store Leader.
Partner with Store Leader on all employee relations issues to ensure effective resolution.
Foster teams' ongoing growth and development.
Display a strong commitment to self-development and growth.
Client Development
Manage the achievement of business objectives by utilizing a client strategy to retain and attract potential clients.
Promote brand awareness, establish market/store presence, and capture competitive market share through community outreach and company sponsored events.
Co-Lead the team on executing superior customer service and after sales experience to increase and retain customer loyalty.
Ensure the development, implementation and execution of company CRM initiatives by providing action plans to the team.
Capture meaningful customer data for the purpose of building relationships to personalize future client development opportunities.
Awareness of all of our digital channels.
Operational Excellence
Recap store performance and report current business trends, to cover every aspect of the business.
Collaborate with P&C Partners (HR/OD), LL&D, Payroll and Store Ops while adhering to and enforcing all company policies and procedures.
Participate in annual Loss Prevention audits and ensure inventory shrinkage is below company target.
Responsible for accuracy daily incoming and outbound merchandise requests and shipments -
Partner with Store Leader to ensure adequate floor coverage and timely submission of payroll data for all employees in keeping with staffing budget.
Responsible for maintaining store merchandising and visual standards and presentation.
Embrace technology.
Performs other related duties and assignments as required.
Benefits:
Monthly Store Bonus Incentives
Annual Company Bonus Plan
Employee Stock Ownership Plan
401(K)
Paid Time Off
Comprehensive Health Insurance for full-time employees (medical, dental, life ins, etc.)
Wellness Reimbursement Program (education, PTO related expenses, spa services, fitness/ exercise fees, etc.)
Uniform Allowance
Employee and Friends & Family discount
Required Experience
Education: Bachelor's Degree in a related field is preferred; may be offset by experience.
Minimum of 3+ years of sales management experience in retail, or service related industry, not including additional successful retail selling experience.
Ability to analyze selling reports, identify business trends, and react quickly to the needs of the business.
Proven ability to drive positive customer experiences that build loyalty and deliver measurable results.
Develop strong relationships with customers, team, and retail partners with effective communication.
Ability to manage competing priorities in a fast-paced environment.
Industry awareness and strong business acumen with an entrepreneurial spirit.
Strong verbal and written communication skills and excellent organizational skills.
Provide ongoing development and coaching to team.
Communicates and identifies strategies to ensure performance standards are met.
Proficiency with Microsoft Office software including Word, Excel, PowerPoint, Outlook; POS and OMS systems.
Passion for the Fashion Industry.
Flexibility to work a retail schedule, a minimum for 40 hours a week, which will include evenings, weekends and holidays.
Ability to lift up to 40 lbs. at floor level and/or team lift when necessary.
Ability to walk/stand for long periods of time, climb ladders, twist, bend and stoop to retrieve items from floor, shelves, and hooks.
The hourly range for this full time role is $27.00- $30.00/hr. dependent upon experience and qualifications. In addition, we offer competitive benefits including a generous clothing allowance and a wellness reimbursement program.
EILEEN FISHER creates simple, timeless shapes designed to work together effortlessly, season after season. We make our clothes to last-and then take them back to be reworn again or remade into entirely new designs. We believe in the fundamental potential of every person-our employees, our customers and those who make our clothes-and are committed to creating conditions that empower people. It's all part of our commitment to doing business in a way that helps build a better industry. And a better future. Our clothes are sold at over 65 EILEEN FISHER retail stores, and 1,000 department and specialty stores internationally, as well as 2 RENEW stores, which feature gently worn and remade designs from our take-back program. EILEEN FISHER is one of the largest women's fashion companies to be a certified B Corporation, which means we voluntarily meet high criteria for social and environmental performance, accountability and transparency.
EILEEN FISHER, Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status.
Shift Leader
Shift leader job in New York, NY
Shift Leaders are generally responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.
Responsibilities Include
* Work in a Team Environment
* Support a respectful team environment
* Communicate shift priorities, goals and results with team members
* Support the training of crew members as requested
* Provide coaching and feedback to crew members
* Maintain Operational Excellence
* Create and maintain a guest first culture in the restaurant
* Resolve guest issues
* Ensure Brand standards, recipes, and systems are executed
* Maintain a safe, secure, and healthy work environment by following and enforcing safety, food safety and sanitation guidelines; comply with local and state laws
* Drive Profitability
* Drive sales goals and results
* Execute restaurant standards and marketing initiatives
* Manage cash over/short during shift
* Ensure all products are prepared according to Brand standards
Skills/Qualifications
* Fluent in English
* Restaurant, retail, or supervisory experience
* Math and writing skills
* Basic computer skills
* High School diploma or equivalent, preferred
Competencies
* Guest Focus
* Understands and exceeds guest expectations, needs and requirements
* Develops and maintains guest relationships
* Displays a sense of urgency with guests
* Seeks ways to improve guest satisfaction; asks questions, commits to follow-through
* Resolves guest concerns by following Brand recommended guest recovery process
* Passion for Results
* Sets and maintains high standards for self and others, acts as a role model
* Consistently meets or exceeds goals
* Contributes to the overall team performance; understands how his/her role relates to others
* Problem Solving and Decision Making
* Identifies and resolves issues and problems
* Uses information at hand to make decisions and solve problems; includes others when necessary
* Interpersonal Relationships & Influence
* Develops and maintains relationships with team
* Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments
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Shift Leader
Shift Lead-HOH
Shift leader job in Westbury, NY
The Shift Leader is responsible for assisting the management team in overseeing restaurant operations and personnel during an assigned shift. To ensure company's standards are met according to recipes, procedures, quality, timeliness and taking care of the guest.
PRIMARY ACCOUNTABILITIES:
Supervise employees during scheduled shifts.
Adhere to Company policies and procedures.
Responsible for keeping the restaurant clean and always maintained.
Guest resolution
Adhere to all Company standard operating procedures.
Builds morale through personal and professional growth. Mentors through the highest standards of service and systems. Creates a culture that inspires all staff to maintain the highest Guest value standards in the industry. Develops people through one-on-one development to support execution.
All products are made from scratch and served fresh starting with the best ingredients, proven recipes and addictive taste profiles. Understands and executes all menu items through standards to recipes. Has a deep understanding of cost control and product quality.
Create exceptional Guest service.
Achieves financial results through systems and standards.
Develops greater financial trends through business metrics, consistent focus on sales, COG, labor and total operating expenses.
COG, labor and total operating expenses.
Perform all duties as assigned.
KNOWLEDGE, SKILLS, & ABILITIES (Please indicate if required or preferred):
Education/Certifications:
High School diploma or equivalent is required.
Valid driver's license and car insurance is required.
Successful completion of required training and on-the-job checklists and required quizzes including annual re-certification.
NRA ServSafe food and alcohol certifications preferred.
Experience:
2 years of restaurant or equivalent experience is preferred.
Skills/Competencies:
Demonstrated time management and organizational skills required
Must be internally motivated and detail oriented with a passion for the Brand and for teaching others.
Ability to quickly grasp and retain new ideas and concepts and incorporate them into daily work activities is required.
Ability to effectively communicate to Team Members, Guests, Vendors, etc., is required.
Superior Guest service, communication and listening skills are required.
Must be flexible and adaptable to change.
Must be available to work a minimum of 3 shift leader shifts per period. Required to work a flexible schedule including days, nights, weekends and holidays.
Working knowledge of labor laws, health codes, safe food handling and sanitation, alcohol safety, safety and security systems and procedures, and computer operations preferred
Shift Leader
Shift leader job in Garden City, NY
Job Description
At NAYA, we're on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us.
We are looking for experienced, passionate Shift Leaders to grow with us!
At NAYA, your development is our priority - we train, mentor, and promote from within because we believe our people are the heart of our success. If you're a natural leader who loves great food, thrives in a team environment, and is excited to build your future with a brand on the rise, we want to meet you!
If you're ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen.
Reports to: General Manager
You will love working at NAYA
We believe great people deserve great rewards. NAYA offers a comprehensive and people-focused benefits package designed to support you at work and beyond, including:
Competitive pay to recognize your impact
Medical, dental, and vision insurance to keep you healthy and thriving
Commuter benefits to make life easier
Employee discounts and free NAYA meals - because we believe in enjoying what we serve
Growth opportunities at every level - we invest in developing leaders from within
More on the way!
At NAYA, you'll find more than a job - you'll find a community that values you, supports your goals, and celebrates your success.
How You'll Impact
The Shift Leader is responsible for leading the team members in running an efficient operation, providing excellent customer service, assisting with day-to-day store operations, maintaining high store standards and conditions, and fostering a positive environment.
What You'll Do
Operational Excellence
Ensure store profitability by driving sales, controlling labor, and managing cost of goods.
Oversee preparation and service of all food and beverage items, ensuring they meet NAYA's recipes, portioning, and quality standards.
manage Daily shift schedules to ensure the proper clock in/out times and adjust schedules where appropriate based on the sales volumes.
Conduct ordering, monthly inventory, and control stock levels for food, equipment, and supplies.
Review and manage daily time punches to address any time clock issues.
Control cash and receipts through adherence to cash handling and reconciliation procedures.
Complete and submit administrative tasks promptly, including guest incidents, workers comp claims, manager checklists, cashier/deposit trackers and communication logs
Leadership & Team Development
Hire, train, coach, and evaluate team members in conjunction with the General Manager.
Lead by example with a guest-first mindset, fostering a positive and productive environment.
Conduct pre-shift meetings to communicate expectations, share guest feedback, and celebrate team successes.
Ensure staff compliance with labor laws, including FWW guidelines, and manage meal breaks.
Resolve conflicts and escalate issues as needed to the General Manager
Model and uphold HR policies, ensuring team members have access to available resources.
Develop team members by training successors and delegating responsibilities.
Guest Relations & Community Engagement
Actively engage with guests, building relationships and addressing complaints with a solutions-focused approach.
Reacts to and assists with recovery actions or rewards to negative/positive online reviews to maintain NAYA's community reputation
Promote NAYA's catering services and assist in taking orders as needed .
Can execute all catering and third party orders with ease, understanding the importance of on time delivery.
Make eye contact, greet guests warmly, and ensure the team upholds these standards.
Financial & Administrative Responsibilities
Utilize financial reporting tools to monitor and manage sales, labor, and other key metrics.
Perform cash counting, banking/deposit tasks, and manage discounts and promotions.
Handle guest incidents and worker's compensation reports when necessary.
Additional Skills & Abilities
Has mastered kitchen operations, COGS and labor management, line service and throughput
Handle delivery issues and third-party dispatches promptly and efficiently.
Ensure the store is opened and closed following NAYA's opening and closing procedures.
Serve as a strong role model, earning team respect and providing coaching as needed.
Who You Are
2+ years of related leadership experience at a similar caliber concept
Strong written and verbal communication skills. Must be proficient in English (spoken and written) to perform essential job duties.
Adaptable in a fast-paced and challenging work environment
Takes and gives direction well and is able to perform the essential job functions under pressure while maintaining professionalism
Communicates information effectively and efficiently and approaches their work with a sense of ownership and works with a sense of urgency
Exhibits strong time management and organizational skills
Demonstrates positive leadership characteristics that inspires team members to meet and exceed standards
Ability to utilize traditional software programs such as Gmail, Microsoft Office and any additional systems as needed
Ability to access and accurately input information using a moderately complex computer system
Able to work nights, weekends and holidays, and variable schedule, per the needs of the business
Able to lift at least 50 pounds on a regular basis and bend, stoop, stand and perform extensive walking for 8-10 hours a day
Shift Lead Crumbl Cookies
Shift leader job in Massapequa, NY
Job DescriptionShift Lead Are you self motivated and looking for more than just a paycheck? If thats you keep reading. Its more than a bakery. It's more than retail. At Crumbl Cookies in Massapequa, New York, we are cultivating an experience with customers and crew that builds and lifts others while developing your own business oriented managerial mindset. Crumbl offers cookies in a way that cant be found anywhere else. With a weekly rotating menu, open concepts kitchens, and a famously recognizable pink box, Crumbl is revolutionizing the gourmet dessert experience.
Do you want to be part of the fastest-growing cookie franchise in the country? We are seeking talented Shift Leads who want to grow with us!
As a Shift Leader you will oversee daily operations during designated shifts, supervise employees, and ensure that our customers receive outstanding service. The shift leader's responsibilities include creating a shift schedule, dealing with no-shows, delegating tasks, handling cash up, and reporting any issues to the manager.
To be successful as a shift leader, you should be able to manage a team of people and ensure that all duties are performed accurately. Ultimately, a top shift leader should be able to ensure smooth and efficient workflows.
Requirements
Genuinely Nice!
A fast, friendly attitude and work ethic
Business savvy (Labor, Cost of Goods, P&L.)
Food and Facilities Safety Compliance
Previous leadership experience working in quick service restaurants
Ability to multitask and communicate effectively
Passion for food service industry
High school diploma/GED
Excellent communication and interpersonal skills
Strong leadership and organizational skills
Confident problem-solver
Team player
Responsibilities
As Shift Leader, you will play a very important role in operating the store daily
You will be responsible for maintaining fast friendly customer experience; keeping a clean organized kitchen; ensuring continuous flow of high quality cookies; keep crew working at a fast pass; ensure bakers are well trained and provide great customer service
Shift Leaders spend the majority of their time working in the kitchen as a team ensuring all crew members have assigned duties and all tasks are completed on time
The shift leader's responsibilities include creating a shift schedule, dealing with no-shows, delegating tasks, handling cash up, and reporting any issues to the manager
Ultimately, a top shift leader should be able to ensure smooth and efficient workflows
Supervising employees, assigning duties, and creating a shift schedule
Monitoring team performance and ensuring duties are performed efficiently
Reporting any issues that arise during the shift to management
Managing employee requests and transgressions
Ensuring compliance with company policies, health, and safety standards
Coaching team members and training new staff
Opening and closing registers, accounting for the daily intake, and preparing cash deposits
Handling customer issues and employee disputes
Anticipated Hours
Days: Monday through Saturday
Weekly hours: up to 40
Shifts to potentially be available (for): Morning, day, and night
Pay
$17-$20 (includes hourly salary + tip)
Benefits
Employee Discount
Off Every Sunday
Flexible schedule
Early close on certain holidays
Regular performance collaboration and career growth opportunities
Experience
At least 1 year in restaurant/food industry management (Preferred)
Certifications
Valid Driver's License (Required)
ServSafe Food Handlers Certification (Preferred but if you do not have, will pay for certification)
Physical Requirements
Ability to lift packages between 10-55 lbs
Ability to be on your feet for the entire shift
Climb a ladder
Corporate Uniform
Crumbl shirts and hat (required to be worn at each shift) will be provided
Black pants
Black sneakers
No jewelry
Software (knowledge preferred but not required, will train)
Proprietary software (Crumbl platform)
Apple products (Apple TV, iPads)
When I Work
Slack
Specific Job Responsibilities
Taking ownership of all operational aspects
Training all roles including bakers, shift leads, and delivery drivers
Knowing your team well enough to identify the employees who may want further training to advance to the next level/role
Maintaining set standards such as cleanliness and quality control
Creating work schedules and addressing any schedule gaps
Tracking sales and calculating healthy labor cost
Sharing and enforcing state and corporate policies and rules
Addressing and documenting any employee disputes and infractions
Interacting with customers and resolving any service issues
Stepping into various roles when the store needs help such as baker, delivery, restocking
Supervisor/Shift Leader
Shift leader job in Stamford, CT
Job Description
At NAYA, we're on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us.
We are looking for experienced, passionate Shift Leaders to grow with us!
At NAYA, your development is our priority - we train, mentor, and promote from within because we believe our people are the heart of our success. If you're a natural leader who loves great food, thrives in a team environment, and is excited to build your future with a brand on the rise, we want to meet you!
If you're ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen.
Reports to: General Manager
Salary: $19.00 - $24.00
You will love working at NAYA
We believe great people deserve great rewards. NAYA offers a comprehensive and people-focused benefits package designed to support you at work and beyond, including:
Competitive pay to recognize your impact
Medical, dental, and vision insurance to keep you healthy and thriving
Commuter benefits to make life easier
Employee discounts and free NAYA meals - because we believe in enjoying what we serve
Growth opportunities at every level - we invest in developing leaders from within
More on the way!
At NAYA, you'll find more than a job - you'll find a community that values you, supports your goals, and celebrates your success.
How You'll Impact
The Shift Leader is responsible for leading the team members in running an efficient operation, providing excellent customer service, assisting with day-to-day store operations, maintaining high store standards and conditions, and fostering a positive environment.
What You'll Do
Operational Excellence
Ensure store profitability by driving sales, controlling labor, and managing cost of goods.
Oversee preparation and service of all food and beverage items, ensuring they meet NAYA's recipes, portioning, and quality standards.
manage Daily shift schedules to ensure the proper clock in/out times and adjust schedules where appropriate based on the sales volumes.
Conduct ordering, monthly inventory, and control stock levels for food, equipment, and supplies.
Review and manage daily time punches to address any time clock issues.
Control cash and receipts through adherence to cash handling and reconciliation procedures.
Complete and submit administrative tasks promptly, including guest incidents, workers comp claims, manager checklists, cashier/deposit trackers and communication logs
Leadership & Team Development
Hire, train, coach, and evaluate team members in conjunction with the General Manager.
Lead by example with a guest-first mindset, fostering a positive and productive environment.
Conduct pre-shift meetings to communicate expectations, share guest feedback, and celebrate team successes.
Ensure staff compliance with labor laws, including FWW guidelines, and manage meal breaks.
Resolve conflicts and escalate issues as needed to the General Manager
Model and uphold HR policies, ensuring team members have access to available resources.
Develop team members by training successors and delegating responsibilities.
Guest Relations & Community Engagement
Actively engage with guests, building relationships and addressing complaints with a solutions-focused approach.
Reacts to and assists with recovery actions or rewards to negative/positive online reviews to maintain NAYA's community reputation
Promote NAYA's catering services and assist in taking orders as needed .
Can execute all catering and third party orders with ease, understanding the importance of on time delivery.
Make eye contact, greet guests warmly, and ensure the team upholds these standards.
Financial & Administrative Responsibilities
Utilize financial reporting tools to monitor and manage sales, labor, and other key metrics.
Perform cash counting, banking/deposit tasks, and manage discounts and promotions.
Handle guest incidents and worker's compensation reports when necessary.
Additional Skills & Abilities
Has mastered kitchen operations, COGS and labor management, line service and throughput
Handle delivery issues and third-party dispatches promptly and efficiently.
Ensure the store is opened and closed following NAYA's opening and closing procedures.
Serve as a strong role model, earning team respect and providing coaching as needed.
Who You Are
2+ years of related leadership experience at a similar caliber concept
Strong written and verbal communication skills. Must be proficient in English (spoken and written) to perform essential job duties.
Adaptable in a fast-paced and challenging work environment
Takes and gives direction well and is able to perform the essential job functions under pressure while maintaining professionalism
Communicates information effectively and efficiently and approaches their work with a sense of ownership and works with a sense of urgency
Exhibits strong time management and organizational skills
Demonstrates positive leadership characteristics that inspires team members to meet and exceed standards
Ability to utilize traditional software programs such as Gmail, Microsoft Office and any additional systems as needed
Ability to access and accurately input information using a moderately complex computer system
Able to work nights, weekends and holidays, and variable schedule, per the needs of the business
Able to lift at least 50 pounds on a regular basis and bend, stoop, stand and perform extensive walking for 8-10 hours a day
Shift Lead
Shift leader job in Westport, CT
Le Pain Quotidien means the daily bread. And to us, that means everything. It's much more than mere sustenance; it's a way of life. As our loaves emerge from the ovens, warm and fragrant, friends gather around our communal tables to share in the time-honored tradition of breaking bread. The hum of conversation fills the air, jam is passed around the table, and, ever so gracefully, time slows.
Convive Brands is a New York-based hospitality group that builds and operates high-quality restaurant brands. Convive operates 50+ restaurants nationwide across two concepts: Le Pain Quotidien and Little Beet. As a patient, long-term investor-operator, it aims to build significant enterprise value through both organic growth and acquisition.
Job Description
Responsibilities
Provide friendly and attentive service to all guests throughout the entirety of the visit
Receive food and beverage orders, enter order correctly into the POS, and follow up with the kitchen as necessary
Anticipate guest needs and note any preferences provided by the guest
Maintain full knowledge of pastry, bread, kitchen, beverage, and retail items
Prepare drinks for the dining room, as needed
Handle any guest situations with genuine empathy and elevate to a manager as necessary
Complete all opening, mid, and closing procedures; complete daily checklist and side work assignments
Organize money and receipts throughout the shift in adherence with the cash handling policy
Keep all areas of the restaurant clean and organized by following cleaning checklists
Assist with setting up patio furniture and maintenance of outside fixtures and seating area, if applicable for the location
Qualifications
3 to 6 months of related restaurant experience or training
Experience with POS systems, especially Toast, a plus
Flexibility in schedule is highly preferred but not required
Ability to be cross‐trained in all areas of the dining room and retail space preferred
Ability to speak, read, and understand the primary language(s) of the work location
Benefits
Enrollment in Company-contributed health coverage plan
Accrued Paid Time Off
401k with up to 4% match after ninety (90) days of employment
Pre-tax commuter benefits (in applicable States)
Team member discounts at all our brands
The hourly pay range (plus tips, when eligible) is:
$18.00 - $22.00
Convive Brands is an Equal Opportunity Employer. We do not discriminate in employment on the basis of race, color, religion, sex, gender identity, national origin, political affiliation, sexual orientation, marital status, disability, age, veteran status, or other protected class. Convive Brands celebrates diversity and is committed to creating an inclusive environment for all employees.
Auto-ApplyCrumbl AM (Mornings/Days) Shift Lead
Shift leader job in Milford, CT
Job DescriptionDescription:
Who are we looking for?
If you are someone who enjoys leading the best team(s) in the industry, baking, working with your hands, managing and has a passion to serve and make memorable experiences, likes to learn and grow while being in a fast-paced environment, then Crumbl Cookies is the place for you. Oh... and did we tell you these cookies are the best in the world!
Crumbl Cookies is a company that is disrupting the way people experience and enjoy cookies. We are proudly building a reputation consisting of incredible tasting and consistently delicious cookies that are the best in the world, through our fun "Crumbl" culture, creating raving fan experiences every day, and providing a clean, safe, and welcoming environment. This reputation is only possible with an individual who is passionate and dedicated to offering world class cookies and raving fan experiences, believing in the impossible, serving their team and guests, and having a strong desire to grow and learn.
Essential Role Functions
Leadership | Communication | Management | Interpersonal Skills| Teamwork | Efficiency | Teaching Coaching | Sales | Job Technology | Time Management | Planning & Prioritization | Raving Guest Service
LEADERSHIP: Leads the team through character, building guest as well as team relationships, and action as well as vision. Holds oneself accountable, acts with integrity at all times.
COMMUNICATION: Exceptional communication skills, with all team members as well as management staff, vendors, corporate office, as well as all others that we come into contact with.
MANAGEMENT: Ability to manage the team and systems in order to achieve the vision, mission, and values pertaining to CRUMBL.
INTERPERSONAL SKILLS: Ability to relate, listen, as well as to solve the needs of both our team members as well as our guests.
TEAMWORK: Understands the importance of delivering on individual role responsibilities but also shows a desire and effort to support, management as well as team members.
EFFICIENCY: Has a mindset and work-ethic that is focused on providing exceptional guest service and Crumbl products in a quick manner. Commits to performing all duties extremely well at a pace that creates a memorable experience for our team members as well as our guests.
TEACHING/COACHING: Ability to patiently support team members to be the best there is in their roles.
SALES: Desires to grow the business, with new guests as well as business, thru catering as well as in store interactions.
TECHNOLOGY: Understand and uses Crumbl business technology applications efficiently. Stays current on all training and displays a high level of performance in the technology tools used.
TIME MANAGEMENT: Ability to prioritize time as well as where to dedicate their time throughout their shift.
PLANNING/PRIORITIZATION: Ability to prepare ahead of time to meet the demands of the position, as well as to choose the most important tasks as well as duties on a daily basis.
RAVING FAN SERVICE: Instinctively serves our guests with a smile and genuine intentions to provide them with an amazing experience. Always acts in a way that represents the "Crumbl Culture".
We believe In
The Golden Rule & Potential
We treat all people well, with a positive and caring servant's attitude.
We believe in coaching everyone to their full potential.
Character, Values & Excellence
We have high integrity and character, which builds an unbreakable level of trust.
We are excellence driven, paying attention to every detail.
We have grit and are bold and decisive in our actions.
Living Life, Inspiring, & Having Fun
We enjoy life, give people hope, and have fun.
Future Leadership Opportunities
We plan to develop and promote from within for future roles that will be needed as we grow.
We are planning on expanding Crumbl locations throughout our area and then into other states throughout the country.
Competitive compensation packages for all positions.
"Do what you do so well that they want to see it again and bring their friends." - Walt Disney
Requirements:
Role Qualifications
Work-Ethic | Experience | Cultural Fit | Education | Commitment to People & Excellence | Availability
WORK-ETHIC: Committed to giving excellent effort in all responsibilities and tasks
EXPERIENCE: Leadership or management experience, food or restaurant experience, customer service experience
CULTURAL FIT: Has a strong internal "why" that aligns with us and Crumbl Headquarters, has similar values and character, and has a passion for food and baking.
EDUCATION: High school or higher
COMMITMENT TO THE GUEST & EXCELLENCE: Has a genuine desire to serve others while having an unquenchable thirst for excellence.
AVAILABILITY: Must be available early mornings, weekends and holidays
Shift Supervisor - Central Islip - Residential Group Home
Shift leader job in Central Islip, NY
Job Description
The dedicated and collaborative Shift Supervisor is responsible for maintaining a safe, supportive, and therapeutic environment which fosters growth and facilitates the development of mutual aid/self-help skills with the people we support. The ideal candidate will supervise staff and provide the appropriate supports tailored to the needs and desires of each person being supported to enable them to live as independently as possible.
The Shift Supervisor is expected to recognize when an individual is in a crisis and be able to utilize the appropriate psychiatric and medical back up services.
The salary range for this position is $19.24 - $20.20 hourly
Responsibilities
Program Operations
Ensure program goals are implemented by Direct Support Professional
Implement and adhere to established treatment plans
Provide hands on supervisor of individuals with Autism, including implementation of behavior goals and behavior plans
Maintain client's personal allowance accounts
Schedule staff at the residence
Coordinate shopping and proper meal distribution
Maintain correspondence with Nurse and Medical Coordinator to ensure appropriate medical appointments are made and occur
Coordinate recreational goals
Maintain all required certifications
Transportation/Administration
Transport residents in agency vehicles as needed
Report issues regarding vehicles to supervisor
Flexible to work overtime, evenings, weekends, and/or holidays when necessary
Maintain individual/family confidentiality
Ensure health, safety & welfare of individuals
Commitment to company values and adherence to policies
Perform other duties as assigned by supervisors and/or senior management
Work Experience & Qualifications
High School Diploma or G.E.D. required
AMAP, First Aid, CPR, and SCIP-R certifications required or Aptitude to obtain upon hire
Demonstrate patience, ability to learn, and utilize systematic procedures in order to enhance individual's independence and quality of life
1 -2 years of OPWDD experience
Experience working with Intellectual Developmental Disabled (I/DD) populations
Maintain a clean and valid Driver's License required
Ability to safely assist lifting individuals of various weights & 20 lb. items
Ability to run when needed
Ability to communicate effectively with others and individuals served
Punctuality and regular attendance is expected
Mission
QSAC is a New York City and Long Island based nonprofit that supports children and adults with autism, together with their families, in achieving greater independence, realizing their future potential, and contributing to their communities in a meaningful way by offering person-centered services. QSAC pursues this mission through direct services that provide a supportive and individualized setting for children and adults with autism to improve their communication, socialization, academic, and functional skills.
Benefits
Our benefits go beyond health and retirement. You will be joining a passionate community of professionals and staff who support each other in a challenging and rewarding work culture.
Competitive salary
Medical, Dental and Vision Insurance have very low out of pocket costs (for FT staff)
Medical can be as low as $1 dollar per paycheck / $26 dollars a year for full medical coverage ( for FT staff)
Generous Paid Time Off policy (for full time staff) Start with 24 days annually
Group Life Insurance and Long Term Disability (for FT staff)
Flexible Spending Accounts (for FT staff)
Pre-Tax Commuter Benefits
403(b) Retirement with Discretionary Employer Match (for FT staff)
Opportunities for career advancement
Qualifications are subject to change in accordance with government regulations.
*This description is a general statement of required major duties and responsibilities performed on a regular and continuous basis. It does not exclude other duties as assigned.
QSAC is an Equal Opportunity Employer (EOE).
Mission-Oriented. Results-Driven. Collaborative. Passionate. We Are QSAC.
To apply: Please send resumes to *************
Easy ApplyShift Leader
Shift leader job in Port Washington, NY
Job Description
Shift Leader
Our first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams' learning and growth.” We just build better. Better Burgers. Better Teams. Better Experiences.
Better Benefits: Build a better experience work & lifestyle!
Tip share-earn up to $2/hr. extra in tips
Get Paid $ to Refer your Friends*
RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work *
Flexible schedules in a fun, family friendly, team environment
Medical, Dental and Vision Options**
Paid time off - vacation and sick**
401K match (21 and older)
Employee Assistance Program
Fast track for career opportunities and management experience
Free uniform
**Eligibility based off of time in position and average hours worked
*Referred Employees Must Be in Good Standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions
Shift Leader Responsibilities
Reporting to the Restaurant General Manager, our Shift Leaders are the champions of better burgers! In this role you will:
Manage the performance of both FOH & BOH employees
Promote a fun and positive work environment
Manage the effectiveness of people focused processes and systems
Provide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training
Reward and recognizes employee performance that exceeds company standards
Manage with integrity the daily completion of operational check lists to include
Line checks and uniform standards
Opening/closing check lists
Safe and deposit logs
Manage the guest experience metrics (NPS and OSAT)
Manage FSC operational standards daily
Ensure all food safety standards are followed & in compliance with local health depts.
Exemplify guest service on each shift of the day and communicates SIZZLE service standards to the employees
Manage the successful onboarding and training for all new employees
Follow COGS management procedures for food ordering and inventory
Follow company cash policies to ensure minimal losses through theft or shortages
Manage daily labor
Shift Leader Requirements
Previous Shift Leader Experience
90-day completion of train the trainer course
Flexible to work nights, weekends, and holidays
Follow Smashburger uniform standards
Ability to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulations
Must successfully complete Smashburger training program
Possess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teams
People management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams
Excellent attention to detail
Proven time management, consistency, and organizational skills
Highly motivated, self-directed, and results driven
Physical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs.
Ability to work in high temperatures
All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants, or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge.
We use eVerify to confirm U.S. Employment eligibility.
****************************************************
We use eVerify to confirm U.S. Employment eligibility.
Shift Leader
Shift leader job in Darien, CT
Job Description
At NAYA, we're on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us.
We are looking for experienced, passionate Shift Leaders to grow with us!
At NAYA, your development is our priority - we train, mentor, and promote from within because we believe our people are the heart of our success. If you're a natural leader who loves great food, thrives in a team environment, and is excited to build your future with a brand on the rise, we want to meet you!
If you're ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen.
Reports to: General Manager
You will love working at NAYA
We believe great people deserve great rewards. NAYA offers a comprehensive and people-focused benefits package designed to support you at work and beyond, including:
Competitive pay to recognize your impact
Medical, dental, and vision insurance to keep you healthy and thriving
Commuter benefits to make life easier
Employee discounts and free NAYA meals - because we believe in enjoying what we serve
Growth opportunities at every level - we invest in developing leaders from within
More on the way!
At NAYA, you'll find more than a job - you'll find a community that values you, supports your goals, and celebrates your success.
How You'll Impact
The Shift Leader is responsible for leading the team members in running an efficient operation, providing excellent customer service, assisting with day-to-day store operations, maintaining high store standards and conditions, and fostering a positive environment.
What You'll Do
Operational Excellence
Ensure store profitability by driving sales, controlling labor, and managing cost of goods.
Oversee preparation and service of all food and beverage items, ensuring they meet NAYA's recipes, portioning, and quality standards.
manage Daily shift schedules to ensure the proper clock in/out times and adjust schedules where appropriate based on the sales volumes.
Conduct ordering, monthly inventory, and control stock levels for food, equipment, and supplies.
Review and manage daily time punches to address any time clock issues.
Control cash and receipts through adherence to cash handling and reconciliation procedures.
Complete and submit administrative tasks promptly, including guest incidents, workers comp claims, manager checklists, cashier/deposit trackers and communication logs
Leadership & Team Development
Hire, train, coach, and evaluate team members in conjunction with the General Manager.
Lead by example with a guest-first mindset, fostering a positive and productive environment.
Conduct pre-shift meetings to communicate expectations, share guest feedback, and celebrate team successes.
Ensure staff compliance with labor laws, including FWW guidelines, and manage meal breaks.
Resolve conflicts and escalate issues as needed to the General Manager
Model and uphold HR policies, ensuring team members have access to available resources.
Develop team members by training successors and delegating responsibilities.
Guest Relations & Community Engagement
Actively engage with guests, building relationships and addressing complaints with a solutions-focused approach.
Reacts to and assists with recovery actions or rewards to negative/positive online reviews to maintain NAYA's community reputation
Promote NAYA's catering services and assist in taking orders as needed .
Can execute all catering and third party orders with ease, understanding the importance of on time delivery.
Make eye contact, greet guests warmly, and ensure the team upholds these standards.
Financial & Administrative Responsibilities
Utilize financial reporting tools to monitor and manage sales, labor, and other key metrics.
Perform cash counting, banking/deposit tasks, and manage discounts and promotions.
Handle guest incidents and worker's compensation reports when necessary.
Additional Skills & Abilities
Has mastered kitchen operations, COGS and labor management, line service and throughput
Handle delivery issues and third-party dispatches promptly and efficiently.
Ensure the store is opened and closed following NAYA's opening and closing procedures.
Serve as a strong role model, earning team respect and providing coaching as needed.
Who You Are
2+ years of related leadership experience at a similar caliber concept
Strong written and verbal communication skills. Must be proficient in English (spoken and written) to perform essential job duties.
Adaptable in a fast-paced and challenging work environment
Takes and gives direction well and is able to perform the essential job functions under pressure while maintaining professionalism
Communicates information effectively and efficiently and approaches their work with a sense of ownership and works with a sense of urgency
Exhibits strong time management and organizational skills
Demonstrates positive leadership characteristics that inspires team members to meet and exceed standards
Ability to utilize traditional software programs such as Gmail, Microsoft Office and any additional systems as needed
Ability to access and accurately input information using a moderately complex computer system
Able to work nights, weekends and holidays, and variable schedule, per the needs of the business
Able to lift at least 50 pounds on a regular basis and bend, stoop, stand and perform extensive walking for 8-10 hours a day
Shift Leader
Shift leader job in New York, NY
Job Description
At NAYA, we're on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us.
We are looking for experienced, passionate Shift Leaders to grow with us!
At NAYA, your development is our priority - we train, mentor, and promote from within because we believe our people are the heart of our success. If you're a natural leader who loves great food, thrives in a team environment, and is excited to build your future with a brand on the rise, we want to meet you!
If you're ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen.
Reports to: General Manager
You will love working at NAYA
We believe great people deserve great rewards. NAYA offers a comprehensive and people-focused benefits package designed to support you at work and beyond, including:
Competitive pay to recognize your impact
Medical, dental, and vision insurance to keep you healthy and thriving
Commuter benefits to make life easier
Employee discounts and free NAYA meals - because we believe in enjoying what we serve
Growth opportunities at every level - we invest in developing leaders from within
More on the way!
At NAYA, you'll find more than a job - you'll find a community that values you, supports your goals, and celebrates your success.
How You'll Impact
The Shift Leader is responsible for leading the team members in running an efficient operation, providing excellent customer service, assisting with day-to-day store operations, maintaining high store standards and conditions, and fostering a positive environment.
What You'll Do
Operational Excellence
Ensure store profitability by driving sales, controlling labor, and managing cost of goods.
Oversee preparation and service of all food and beverage items, ensuring they meet NAYA's recipes, portioning, and quality standards.
manage Daily shift schedules to ensure the proper clock in/out times and adjust schedules where appropriate based on the sales volumes.
Conduct ordering, monthly inventory, and control stock levels for food, equipment, and supplies.
Review and manage daily time punches to address any time clock issues.
Control cash and receipts through adherence to cash handling and reconciliation procedures.
Complete and submit administrative tasks promptly, including guest incidents, workers comp claims, manager checklists, cashier/deposit trackers and communication logs
Leadership & Team Development
Hire, train, coach, and evaluate team members in conjunction with the General Manager.
Lead by example with a guest-first mindset, fostering a positive and productive environment.
Conduct pre-shift meetings to communicate expectations, share guest feedback, and celebrate team successes.
Ensure staff compliance with labor laws, including FWW guidelines, and manage meal breaks.
Resolve conflicts and escalate issues as needed to the General Manager
Model and uphold HR policies, ensuring team members have access to available resources.
Develop team members by training successors and delegating responsibilities.
Guest Relations & Community Engagement
Actively engage with guests, building relationships and addressing complaints with a solutions-focused approach.
Reacts to and assists with recovery actions or rewards to negative/positive online reviews to maintain NAYA's community reputation
Promote NAYA's catering services and assist in taking orders as needed .
Can execute all catering and third party orders with ease, understanding the importance of on time delivery.
Make eye contact, greet guests warmly, and ensure the team upholds these standards.
Financial & Administrative Responsibilities
Utilize financial reporting tools to monitor and manage sales, labor, and other key metrics.
Perform cash counting, banking/deposit tasks, and manage discounts and promotions.
Handle guest incidents and worker's compensation reports when necessary.
Additional Skills & Abilities
Has mastered kitchen operations, COGS and labor management, line service and throughput
Handle delivery issues and third-party dispatches promptly and efficiently.
Ensure the store is opened and closed following NAYA's opening and closing procedures.
Serve as a strong role model, earning team respect and providing coaching as needed.
Who You Are
2+ years of related leadership experience at a similar caliber concept
Strong written and verbal communication skills. Must be proficient in English (spoken and written) to perform essential job duties.
Adaptable in a fast-paced and challenging work environment
Takes and gives direction well and is able to perform the essential job functions under pressure while maintaining professionalism
Communicates information effectively and efficiently and approaches their work with a sense of ownership and works with a sense of urgency
Exhibits strong time management and organizational skills
Demonstrates positive leadership characteristics that inspires team members to meet and exceed standards
Ability to utilize traditional software programs such as Gmail, Microsoft Office and any additional systems as needed
Ability to access and accurately input information using a moderately complex computer system
Able to work nights, weekends and holidays, and variable schedule, per the needs of the business
Able to lift at least 50 pounds on a regular basis and bend, stoop, stand and perform extensive walking for 8-10 hours a day
Supervisor/Shift Leader
Shift leader job in New York, NY
Job Description
At NAYA, we're on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us.
We are looking for experienced, passionate Shift Leaders to grow with us!
At NAYA, your development is our priority - we train, mentor, and promote from within because we believe our people are the heart of our success. If you're a natural leader who loves great food, thrives in a team environment, and is excited to build your future with a brand on the rise, we want to meet you!
If you're ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen.
Reports to: General Manager
You will love working at NAYA
We believe great people deserve great rewards. NAYA offers a comprehensive and people-focused benefits package designed to support you at work and beyond, including:
Competitive pay to recognize your impact
Medical, dental, and vision insurance to keep you healthy and thriving
Commuter benefits to make life easier
Employee discounts and free NAYA meals - because we believe in enjoying what we serve
Growth opportunities at every level - we invest in developing leaders from within
More on the way!
At NAYA, you'll find more than a job - you'll find a community that values you, supports your goals, and celebrates your success.
How You'll Impact
The Shift Leader is responsible for leading the team members in running an efficient operation, providing excellent customer service, assisting with day-to-day store operations, maintaining high store standards and conditions, and fostering a positive environment.
What You'll Do
Operational Excellence
Ensure store profitability by driving sales, controlling labor, and managing cost of goods.
Oversee preparation and service of all food and beverage items, ensuring they meet NAYA's recipes, portioning, and quality standards.
manage Daily shift schedules to ensure the proper clock in/out times and adjust schedules where appropriate based on the sales volumes.
Conduct ordering, monthly inventory, and control stock levels for food, equipment, and supplies.
Review and manage daily time punches to address any time clock issues.
Control cash and receipts through adherence to cash handling and reconciliation procedures.
Complete and submit administrative tasks promptly, including guest incidents, workers comp claims, manager checklists, cashier/deposit trackers and communication logs
Leadership & Team Development
Hire, train, coach, and evaluate team members in conjunction with the General Manager.
Lead by example with a guest-first mindset, fostering a positive and productive environment.
Conduct pre-shift meetings to communicate expectations, share guest feedback, and celebrate team successes.
Ensure staff compliance with labor laws, including FWW guidelines, and manage meal breaks.
Resolve conflicts and escalate issues as needed to the General Manager
Model and uphold HR policies, ensuring team members have access to available resources.
Develop team members by training successors and delegating responsibilities.
Guest Relations & Community Engagement
Actively engage with guests, building relationships and addressing complaints with a solutions-focused approach.
Reacts to and assists with recovery actions or rewards to negative/positive online reviews to maintain NAYA's community reputation
Promote NAYA's catering services and assist in taking orders as needed .
Can execute all catering and third party orders with ease, understanding the importance of on time delivery.
Make eye contact, greet guests warmly, and ensure the team upholds these standards.
Financial & Administrative Responsibilities
Utilize financial reporting tools to monitor and manage sales, labor, and other key metrics.
Perform cash counting, banking/deposit tasks, and manage discounts and promotions.
Handle guest incidents and worker's compensation reports when necessary.
Additional Skills & Abilities
Has mastered kitchen operations, COGS and labor management, line service and throughput
Handle delivery issues and third-party dispatches promptly and efficiently.
Ensure the store is opened and closed following NAYA's opening and closing procedures.
Serve as a strong role model, earning team respect and providing coaching as needed.
Who You Are
2+ years of related leadership experience at a similar caliber concept
Strong written and verbal communication skills. Must be proficient in English (spoken and written) to perform essential job duties.
Adaptable in a fast-paced and challenging work environment
Takes and gives direction well and is able to perform the essential job functions under pressure while maintaining professionalism
Communicates information effectively and efficiently and approaches their work with a sense of ownership and works with a sense of urgency
Exhibits strong time management and organizational skills
Demonstrates positive leadership characteristics that inspires team members to meet and exceed standards
Ability to utilize traditional software programs such as Gmail, Microsoft Office and any additional systems as needed
Ability to access and accurately input information using a moderately complex computer system
Able to work nights, weekends and holidays, and variable schedule, per the needs of the business
Able to lift at least 50 pounds on a regular basis and bend, stoop, stand and perform extensive walking for 8-10 hours a day
Shift Leader
Shift leader job in New York, NY
Job Description
At NAYA, we're on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us.
We are looking for experienced, passionate Shift Leaders to grow with us!
At NAYA, your development is our priority - we train, mentor, and promote from within because we believe our people are the heart of our success. If you're a natural leader who loves great food, thrives in a team environment, and is excited to build your future with a brand on the rise, we want to meet you!
If you're ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen.
Reports to: General Manager
You will love working at NAYA
We believe great people deserve great rewards. NAYA offers a comprehensive and people-focused benefits package designed to support you at work and beyond, including:
Competitive pay to recognize your impact
Medical, dental, and vision insurance to keep you healthy and thriving
Commuter benefits to make life easier
Employee discounts and free NAYA meals - because we believe in enjoying what we serve
Growth opportunities at every level - we invest in developing leaders from within
More on the way!
At NAYA, you'll find more than a job - you'll find a community that values you, supports your goals, and celebrates your success.
How You'll Impact
The Shift Leader is responsible for leading the team members in running an efficient operation, providing excellent customer service, assisting with day-to-day store operations, maintaining high store standards and conditions, and fostering a positive environment.
What You'll Do
Operational Excellence
Ensure store profitability by driving sales, controlling labor, and managing cost of goods.
Oversee preparation and service of all food and beverage items, ensuring they meet NAYA's recipes, portioning, and quality standards.
manage Daily shift schedules to ensure the proper clock in/out times and adjust schedules where appropriate based on the sales volumes.
Conduct ordering, monthly inventory, and control stock levels for food, equipment, and supplies.
Review and manage daily time punches to address any time clock issues.
Control cash and receipts through adherence to cash handling and reconciliation procedures.
Complete and submit administrative tasks promptly, including guest incidents, workers comp claims, manager checklists, cashier/deposit trackers and communication logs
Leadership & Team Development
Hire, train, coach, and evaluate team members in conjunction with the General Manager.
Lead by example with a guest-first mindset, fostering a positive and productive environment.
Conduct pre-shift meetings to communicate expectations, share guest feedback, and celebrate team successes.
Ensure staff compliance with labor laws, including FWW guidelines, and manage meal breaks.
Resolve conflicts and escalate issues as needed to the General Manager
Model and uphold HR policies, ensuring team members have access to available resources.
Develop team members by training successors and delegating responsibilities.
Guest Relations & Community Engagement
Actively engage with guests, building relationships and addressing complaints with a solutions-focused approach.
Reacts to and assists with recovery actions or rewards to negative/positive online reviews to maintain NAYA's community reputation
Promote NAYA's catering services and assist in taking orders as needed .
Can execute all catering and third party orders with ease, understanding the importance of on time delivery.
Make eye contact, greet guests warmly, and ensure the team upholds these standards.
Financial & Administrative Responsibilities
Utilize financial reporting tools to monitor and manage sales, labor, and other key metrics.
Perform cash counting, banking/deposit tasks, and manage discounts and promotions.
Handle guest incidents and worker's compensation reports when necessary.
Additional Skills & Abilities
Has mastered kitchen operations, COGS and labor management, line service and throughput
Handle delivery issues and third-party dispatches promptly and efficiently.
Ensure the store is opened and closed following NAYA's opening and closing procedures.
Serve as a strong role model, earning team respect and providing coaching as needed.
Who You Are
2+ years of related leadership experience at a similar caliber concept
Strong written and verbal communication skills. Must be proficient in English (spoken and written) to perform essential job duties.
Adaptable in a fast-paced and challenging work environment
Takes and gives direction well and is able to perform the essential job functions under pressure while maintaining professionalism
Communicates information effectively and efficiently and approaches their work with a sense of ownership and works with a sense of urgency
Exhibits strong time management and organizational skills
Demonstrates positive leadership characteristics that inspires team members to meet and exceed standards
Ability to utilize traditional software programs such as Gmail, Microsoft Office and any additional systems as needed
Ability to access and accurately input information using a moderately complex computer system
Able to work nights, weekends and holidays, and variable schedule, per the needs of the business
Able to lift at least 50 pounds on a regular basis and bend, stoop, stand and perform extensive walking for 8-10 hours a day