When someone doesn't show up to their assigned shift, it throws everyone out of sync. Luckily, with a shift leader onsite, the team can continue to work together efficiently and in-sync.
That's exactly what shift leaders are there for. They make sure everything continues running smoothly, even when factors are less than favorable. Shift leaders are there to ensure nobody misses a beat while also creating a positive experience for customers.
Typically found working in the food industry, shift leaders are in charge when the manager is absent. They usually work full-time hours, but not necessarily in the normal 9-5 fashion. Sometimes, you may be needed to work 10 hours in a day rather than just the standard 8 hours. While you try to keep your team on a constant schedule, you may have to learn to be a little flexible.
There is more than meets the eye when it comes to being a shift leader. For example, did you know that they make an average of $14.21 an hour? That's $29,553 a year!
Between 2018 and 2028, the career is expected to grow 11% and produce 38,500 job opportunities across the U.S.
There are certain skills that many shift leaders have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed business skills, detail oriented and leadership skills.
When it comes to the most important skills required to be a shift leader, we found that a lot of resumes listed 12.4% of shift leaders included customer complaints, while 10.6% of resumes included customer service, and 9.7% of resumes included company policies. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.
When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the shift leader job title. But what industry to start with? Most shift leaders actually find jobs in the hospitality and retail industries.
If you're interested in becoming a shift leader, one of the first things to consider is how much education you need. We've determined that 27.9% of shift leaders have a bachelor's degree. In terms of higher education levels, we found that 1.8% of shift leaders have master's degrees. Even though some shift leaders have a college degree, it's possible to become one with only a high school degree or GED.
Choosing the right major is always an important step when researching how to become a shift leader. When we researched the most common majors for a shift leader, we found that they most commonly earn high school diploma degrees or bachelor's degree degrees. Other degrees that we often see on shift leader resumes include associate degree degrees or diploma degrees.
You may find that experience in other jobs will help you become a shift leader. In fact, many shift leader jobs require experience in a role such as cashier. Meanwhile, many shift leaders also have previous career experience in roles such as sales associate or customer service representative.