What is a Shift Leader

When someone doesn't show up to their assigned shift, it throws everyone out of sync. Luckily, with a shift leader onsite, the team can continue to work together efficiently and in-sync.

That's exactly what shift leaders are there for. They make sure everything continues running smoothly, even when factors are less than favorable. Shift leaders are there to ensure nobody misses a beat while also creating a positive experience for customers.

Typically found working in the food industry, shift leaders are in charge when the manager is absent. They usually work full-time hours, but not necessarily in the normal 9-5 fashion. Sometimes, you may be needed to work 10 hours in a day rather than just the standard 8 hours. While you try to keep your team on a constant schedule, you may have to learn to be a little flexible.

There is more than meets the eye when it comes to being a Shift Leader. For example, did you know that they make an average of $14.31 an hour? That's $29,769 a year!

Between 2018 and 2028, the career is expected to grow 11% and produce 38,500 job opportunities across the U.S.

What Does a Shift Leader Do

There are certain skills that many Shift Leaders have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed Business skills, Detail oriented and Leadership skills.

Learn more about what a Shift Leader does

How To Become a Shift Leader

If you're interested in becoming a Shift Leader, one of the first things to consider is how much education you need. We've determined that 30.8% of Shift Leaders have a bachelor's degree. In terms of higher education levels, we found that 1.7% of Shift Leaders have master's degrees. Even though some Shift Leaders have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become a Shift Leader. When we researched the most common majors for a Shift Leader, we found that they most commonly earn High School Diploma degrees or Bachelor's Degree degrees. Other degrees that we often see on Shift Leader resumes include Associate Degree degrees or Diploma degrees.

You may find that experience in other jobs will help you become a Shift Leader. In fact, many Shift Leader jobs require experience in a role such as Cashier. Meanwhile, many Shift Leaders also have previous career experience in roles such as Sales Associate or Customer Service Representative.

What is the right job for my career path?

Tell us your goals and we'll match you with the right jobs to get there.

And if you’re looking for a job, here are the five top employers hiring now:

  1. Walgreens Jobs (5,216)
  2. Starbucks Jobs (657)
  3. Speedway Jobs (1,636)
  4. Jamba Jobs (839)
  5. KFC Jobs (896)
Average Salary
$29,769
Average Salary
Job Growth Rate
11%
Job Growth Rate
Job Openings
212,504
Job Openings
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Average Salary for a Shift Leader

Shift Leaders in America make an average salary of $29,769 per year or $14 per hour. The top 10 percent makes over $38,000 per year, while the bottom 10 percent under $23,000 per year.
Average Salary
$29,769
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12 Shift Leader Resume Examples

Learn How To Write a Shift Leader Resume

At Zippia, we went through countless Shift Leader resumes and compiled some information about how to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

View Shift Leader Resume Examples And Templates

And if you’re looking for a job, here are the five top employers hiring now:

  1. Walgreens Jobs (5,216)
  2. Starbucks Jobs (657)
  3. Speedway Jobs (1,636)
  4. Jamba Jobs (839)
  5. KFC Jobs (896)

Choose From 10+ Customizable Shift Leader Resume templates

Zippia allows you to choose from different easy-to-use Shift Leader templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Shift Leader resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

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Shift Leader Demographics

Shift Leader Gender Distribution

Male
Male
44%
Female
Female
56%

After extensive research and analysis, Zippia's data science team found that:

  • Among Shift Leaders, 55.8% of them are women, while 44.2% are men.

  • The most common race/ethnicity among Shift Leaders is White, which makes up 63.5% of all Shift Leaders.

  • The most common foreign language among Shift Leaders is Spanish at 69.3%.

Job Openings

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Shift Leader Education

Shift Leader Majors

22.8 %

Shift Leader Degrees

High School Diploma

36.2 %

Bachelors

30.8 %

Associate

20.7 %
Job Openings

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Online Courses For Shift Leader That You May Like

Customer Service Mastery: Delight Every Customer
udemy
4.6
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Master Customer Service using this practical customer care course...

Customer Service
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(4,889)

How to Approach New Customers and Maintain Existing Ones...

OSHA Workplace Safety (General Industry 6 Hr Class)
udemy
4.5
(2,164)

Learn the requirements and standards associated with OSHA and workplace safety. Safety best practices for the workplace...

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Top Skills For a Shift Leader

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 12.4% of Shift Leaders listed Customer Complaints on their resume, but soft skills such as Business skills and Detail oriented are important as well.

  • Customer Complaints, 12.4%
  • Customer Service, 10.6%
  • Company Policies, 9.7%
  • Safety Standards, 8.5%
  • Menu Items, 6.6%
  • Other Skills, 52.2%

Best States For a Shift Leader

Some places are better than others when it comes to starting a career as a Shift Leader. The best states for people in this position are Washington, Rhode Island, Vermont, and Massachusetts. Shift Leaders make the most in Washington with an average salary of $38,313. Whereas in Rhode Island and Vermont, they would average $38,164 and $38,119, respectively. While Shift Leaders would only make an average of $36,729 in Massachusetts, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. Michigan

Total Shift Leader Jobs:
3,651
Highest 10% Earn:
$45,000
Location Quotient:
1.36
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

2. Minnesota

Total Shift Leader Jobs:
2,366
Highest 10% Earn:
$51,000
Location Quotient:
1.03
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

3. Vermont

Total Shift Leader Jobs:
232
Highest 10% Earn:
$45,000
Location Quotient:
0.87
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here
Full List Of Best States For Shift Leaders

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Top Shift Leader Employers

Most Common Employers For Shift Leader

RankCompanyZippia ScoreAverage Shift Leader SalaryAverage Salary
1$32,113
2$30,962
3$29,886
4$29,773
5$28,235
6$27,188

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Becoming a Shift Leader FAQs

How long does it take to become a Shift Leader?

It takes 2 years of professional experience to become a shift leader. That is the time it takes to learn specific shift leader skills, but does not account for time spent in formal education.

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