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Shift leader education requirements

Updated January 8, 2025
2 min read
Usually, shift leaders don't need a college education. The most common degree for shift leaders is high school diploma with 36% graduates, with only 31% shift leader graduates earning bachelor's degree. Shift leaders who decided to graduate from college often finish University of Phoenix or DeVry University. Some good skills to have in this position include patients, customer complaints and customer service.

Popular shift leader certifications include OSHA Safety Certificate , Food Safety Manager Certification, or Certified Professional - Food Safety (CP-FS). To improve shift leader qualification and skills, we prepared some online courses to help in shift leader education paths.

What education do you need to become a shift leader?

What degree do you need to be a shift leader?

The most common degree for shift leaders is high school diploma, with 36% of shift leaders earning that degree. The second and third most common degree levels are bachelor's degree degree at 31% and bachelor's degree degree at 21%.
  • High School Diploma, 36%
  • Bachelor's, 31%
  • Associate, 21%
  • Diploma, 7%
  • Other Degrees, 5%

What should I major in to become a shift leader?

You should major in business to become a shift leader. 23% of shift leaders major in business. Other common majors for a shift leader include general studies and criminal justice.

Best majors for shift leaders

RankMajorPercentages
1Business22.8%
2General Studies8.8%
3Criminal Justice8.2%
4Psychology8.0%
5Accounting4.9%

20 best online courses for shift leaders

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1. Operations and Patient Safety for Healthcare IT Staff

coursera

Now that you've been introduced to the world of Health IT and the important role played by electronic health records (EHRs), we'll focus on other technologies that play a role in maintaining ongoing operations in healthcare. Telemedicine, patient portals, barcode scanners, printers, and medical devices are just some of the technologies that impact providers and patients. As an IT support specialist, you’ll be asked to troubleshoot issues with a wide variety of tools. You'll see a scenario with...

2. ISO 22000:2018. Food Safety Management System

udemy
4.4
(976)

Understand the requirements for a food safety management system applicable for any organization in the food chain...

3. Food Safety for Managers and Supervisors

udemy
4.3
(489)

The Highfield Food Safety Level 3 syllabus presented in two hours of video tutorials. Boost your food safety knowledge...

4. Fun food safety and sanitation course

udemy
4.6
(539)

The food safety course will help prepare you for safely working in a kitchen and food handler tests like Servesafe...

5. Customer Service Mastery: Delight Every Customer

udemy
4.7
(18,204)

Master Customer Service using this practical customer care course...

6. Customer Service & Support For Customer Service Executives

udemy
4.5
(941)

Learn Customer Service Skills & Provide Excellent Customer Support, Customer Experience & How To Manage Upset Customers...

7. Complete Health and Safety Auditor Course. OHSAS 18001.

udemy
4.5
(2,235)

How to implement and audit a health & safety management system and obtain certification to OHSAS 18001 Standard...

8. Customer Service

udemy
4.6
(11,267)

How to Approach New Customers and Maintain Existing Ones...

9. OSHA Workplace Safety (General Industry 6 Hr Class)

udemy
4.5
(2,583)

Learn the requirements and standards associated with OSHA and workplace safety. Safety best practices for the workplace...

10. Customer Service, Customer Support, And Customer Experience

udemy
4.6
(2,666)

Customer service, customer support, and customer experience training. Loyal clients through world-class customer service...

11. ISO 22000 (HACCP and PRPs) for Food Safety

udemy
4.4
(618)

Standards, analysis, control points, and risk management related to ISO 22000 for food industry professionals...

12. Customer Service: 6 Keys To Exceptional Customer Service

udemy
4.6
(601)

Master Customer Satisfaction & Astonish Your Customers With A+ Customer Service...

13. The Customer: Build a Customer Service Strategy (BITE SIZE)

udemy
4.5
(10,168)

For you and your team to be successful in providing great customer service, start by putting your customer first...

14. OSHA Safety Pro: Deadly Concrete Dust. Crystalline Silica.

udemy
4.4
(478)

OSHA's General, Construction, and Maritime Industries Hazard Prevention and Safety Standard...

15. ISO 45001. Occupational health & safety management system

udemy
4.6
(4,258)

Upgrate your health and safety career by understanding the requriements for an OH & S management system from ISO 45001...

16. Customer Service Success: Take Your Skills to the Next Level

udemy
4.5
(2,276)

3-in-1 Customer Service Training: Levels 1, 2, 3 Improve Your Soft Communication Skills, Customer Support & Experience...

17. Operational Risks Management ORM

udemy
4.3
(1,174)

Operational Risks Management ORM Case Studies for Risk Management, Compliance, Audit, IS Security, Banking Professionals...

18. [2023] Customer Service 2.0: Learn Digital Customer Service

udemy
4.5
(3,956)

Used by Chase®, Intel®, & more! Learn soft skills, social media customer service, diagnosing user problems, & more...

19. Brilliant Customer Service: How to Impress your Customers!

udemy
4.7
(12,891)

Enhance your customer support and truly differentiate yourself from your competition!...

20. Supervisor Leadership Skills for a Safe Workplace

udemy
4.5
(2,008)

Learn safety communication skills to foster safety accountability, responsibility and correct safety behaviours...

Average shift leader salary by education level

According to our data, shift leaders with a Associate degree earn the highest average salary, at $37,079 annually. Shift leaders with a Bachelor's degree earn an average annual salary of $36,944.
Shift leader education levelShift leader salary
High School Diploma or Less$34,491
Bachelor's Degree$36,944
Some College/ Associate Degree$37,079

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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