Shift leader job description

Preferred 6 months of Associate experience

Supervisory Responsibility:

This position has no supervisory responsibilities.

Work & Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. Minors required to provide work permit.

●Available to work a minimum of 15 hours/week AND a minimum of 2 days (dependent upon minimum age laws).

●Must be able to spend a minimum of 90% of working time standing.

●Have the ability to walk, bend, kneel, handle, reach with arms and hands, squat, crawl, climb, stoop, and other related physical activities.

●The ability to lift up to 60 pounds as needed.

●Comfortable working occasionally in walk-in coolers and freezers.

●The ability to work weekends, evenings, and holidays.

●Overall operational knowledge

●Safety and sanitation fundamentals

●Some computer skills; including Gmail, Google Drive, Microsoft Excel, Microsoft Word

●Effective Communication

●Guest Reconciliation and Relations

●Must be able to work in a fast paced, high energy, and physically demanding environment.

●Must be able to communicate clearly with our guests.

●Other duties that may be assigned to help company meet goals

This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department. SunLife Organics is an equal opportunity employer. All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.

This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department. SunLife Organics is an equal opportunity employer. All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.

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• Fluent in English
• Restaurant, retail, or supervisory experience
• Math and writing skills
• Basic computer skills
• At least 18 years of age (where applicable)
• High School diploma or equivalent, preferred

Competencies:

Great Focus:

• Understands and exceeds guest expectations, needs and requirements

• Displays a sense of urgency with guests

• Seeks ways to improve guest satisfaction; asks questions, commits to follow-through

• Resolves guest concerns by following Brand recommended guest recovery process

Passion for:

• Sets and maintains high standards for self and others, acts as a role model

• Consistently meets or exceeds goals

• Contributes to the overall team performance; understands how his/her role relates to others

Problem Solving and Decision Making:

• Identifies and resolves issues and problems

• Uses information at hand to make decisions and solve problems; includes others when necessary

Interpersonal Relationships & Influence:

• Develops and maintains relationships with team members

• Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments

Company Introduction

Founded in 1950, Dunkin' is America's favorite all-day, everyday stop for coffee and baked goods. Dunkin' has earned a No. 1 ranking for customer loyalty in the coffee category by Brand Keys for 14 years running. We are a Dunkin Franchisee looking FOR you to work with us. The mission of this network is to satisfy guests that come day in and day out in thinking that they came to the best Dunkin store. To keep the guests happy in turn keeping us happy with returning guests, who spend their hard earned money at our store. To have great employees who “WOW” the guests with a friendly smile, great customer service, great food and drinks but at the same time, are attentive to the needs of the store.

Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. If you're ready to take the next step in your career in restaurant management, our Shift Manager position is the right place to do it. Working as a Shift Manager will let you develop your management skills while still having the time to do the things you enjoy. You'll benefit from our training and career opportunities and receive reward and recognition for your efforts.
**Requirements**

What are we looking for? The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go:

• We have a great culture at Pizza Hut and look for people with a similar mindset. You're the honest, energetic and approachable type; able to get along and communicate easily with people at all levels. You're never short of a smile and take real pride in your work; cope well under pressure and thrive on a challenge.

• A natural leader, you sincerely value customers and champion teamwork. You're all about teaching new things and motivating the team to work together.

• You set high standards for yourself and the people you work with - you love keeping things clean, safe and fun for the team and the customers

• You want to learn how to run great restaurants from the best restaurant managers in the business

• And, you're at least 18 years old with a valid driver's license, reliable transportation (not public transportation - you may need to drive to make deposits for the restaurant sometimes) and a true desire to learn and grow.

**Additional Information**

Keep in mind, this is just basic information. You'll find out more after you apply.

We've got great jobs for people just starting out in the workforce, looking for a flexible second job or staying in the workforce after retirement. If you want a fun, flexible job with an innovative company, look no further than Pizza Hut. Apply today!