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The differences between shift leaders and crew leaders can be seen in a few details. Each job has different responsibilities and duties. Additionally, a crew leader has an average salary of $37,983, which is higher than the $33,841 average annual salary of a shift leader.
The top three skills for a shift leader include patients, customer complaints and customer service. The most important skills for a crew leader are CDL, safety procedures, and CPR.
| Shift Leader | Crew Leader | |
| Yearly salary | $33,841 | $37,983 |
| Hourly rate | $16.27 | $18.26 |
| Growth rate | 10% | 18% |
| Number of jobs | 229,485 | 124,681 |
| Job satisfaction | - | - |
| Most common degree | High School Diploma, 36% | High School Diploma, 36% |
| Average age | 37 | 46 |
| Years of experience | - | - |
Shift leaders are tenured or experienced employees who are assigned to oversee employees in specific work shifts. They manage team members who are assigned in their shift. They also ensure that business goals are met. Shift leaders check whether team members are working, and they ensure that they always comply with company policies and guidelines. They also monitor the performance of their employees and coach them should the employees need help in any area of their work. Shift leaders should have good communication skills, decision-making skills, and interpersonal skills.
Crew leaders are restaurant workers who act as the team leader of the restaurant's crew. They are usually tenured employees with leadership skills who are respected by the team. Crew leaders are responsible for guiding employees in doing their work, ensuring that protocols and policies are followed properly, and checking the consistency of the food quality. They are expected to be familiar with the ins and outs of the restaurant so that they can do their job well. Crew leaders often handle customer complaints and feedback as well. They should have good interpersonal skills, problem-solving skills, and communication skills.
Shift leaders and crew leaders have different pay scales, as shown below.
| Shift Leader | Crew Leader | |
| Average salary | $33,841 | $37,983 |
| Salary range | Between $26,000 And $43,000 | Between $27,000 And $51,000 |
| Highest paying City | Boston, MA | Concord, NH |
| Highest paying state | Massachusetts | Washington |
| Best paying company | IBM | Regional Medical Center- Orangeburg |
| Best paying industry | Manufacturing | Government |
There are a few differences between a shift leader and a crew leader in terms of educational background:
| Shift Leader | Crew Leader | |
| Most common degree | High School Diploma, 36% | High School Diploma, 36% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between shift leaders' and crew leaders' demographics:
| Shift Leader | Crew Leader | |
| Average age | 37 | 46 |
| Gender ratio | Male, 44.2% Female, 55.8% | Male, 71.4% Female, 28.6% |
| Race ratio | Black or African American, 10.4% Unknown, 5.3% Hispanic or Latino, 18.1% Asian, 6.5% White, 58.8% American Indian and Alaska Native, 0.9% | Black or African American, 5.9% Unknown, 3.9% Hispanic or Latino, 20.7% Asian, 1.5% White, 66.9% American Indian and Alaska Native, 1.1% |
| LGBT Percentage | 10% | 2% |