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Shift leader vs leader

The differences between shift leaders and leaders can be seen in a few details. Each job has different responsibilities and duties. Additionally, a leader has an average salary of $86,964, which is higher than the $33,841 average annual salary of a shift leader.

The top three skills for a shift leader include patients, customer complaints and customer service. The most important skills for a leader are customer service, strong time management, and excellent interpersonal.

Shift leader vs leader overview

Shift LeaderLeader
Yearly salary$33,841$86,964
Hourly rate$16.27$41.81
Growth rate10%10%
Number of jobs229,485172,293
Job satisfaction--
Most common degreeHigh School Diploma, 36%Bachelor's Degree, 64%
Average age3746
Years of experience-2

What does a shift leader do?

Shift leaders are tenured or experienced employees who are assigned to oversee employees in specific work shifts. They manage team members who are assigned in their shift. They also ensure that business goals are met. Shift leaders check whether team members are working, and they ensure that they always comply with company policies and guidelines. They also monitor the performance of their employees and coach them should the employees need help in any area of their work. Shift leaders should have good communication skills, decision-making skills, and interpersonal skills.

What does a leader do?

Leaders pave the way for a company to achieve certain goals. They are in charge of bringing the organization to greater heights. They set the direction of the organization, much like how a captain sets the sails of the ship. They are responsible for coming up with main strategies and alternatives should there be challenges along the way. Leaders ensure that the company is guided by its vision and mission and that the employees emulate company values. They do so through leading by example. Leaders should have strategic skills, decision-making skills, and interpersonal skills.

Shift leader vs leader salary

Shift leaders and leaders have different pay scales, as shown below.

Shift LeaderLeader
Average salary$33,841$86,964
Salary rangeBetween $26,000 And $43,000Between $49,000 And $153,000
Highest paying CityBoston, MAPortland, ME
Highest paying stateMassachusettsMaine
Best paying companyIBMEli Lilly and Company
Best paying industryManufacturing-

Differences between shift leader and leader education

There are a few differences between a shift leader and a leader in terms of educational background:

Shift LeaderLeader
Most common degreeHigh School Diploma, 36%Bachelor's Degree, 64%
Most common majorBusinessBusiness
Most common college-Stanford University

Shift leader vs leader demographics

Here are the differences between shift leaders' and leaders' demographics:

Shift LeaderLeader
Average age3746
Gender ratioMale, 44.2% Female, 55.8%Male, 49.8% Female, 50.2%
Race ratioBlack or African American, 10.4% Unknown, 5.3% Hispanic or Latino, 18.1% Asian, 6.5% White, 58.8% American Indian and Alaska Native, 0.9%Black or African American, 11.9% Unknown, 4.2% Hispanic or Latino, 17.0% Asian, 5.0% White, 61.2% American Indian and Alaska Native, 0.7%
LGBT Percentage10%6%

Differences between shift leader and leader duties and responsibilities

Shift leader example responsibilities.

  • Prepare overall security plans and manage security operations of organization, including assignments, staffing and payroll.
  • Maintain maintenance and cleanliness of the facility which exceeds customer satisfaction and quality standards.
  • Team leadership for excellent customer service delivery during schedule shift including supervision of service associates and pharmacy technicians.
  • Answer all incoming calls a long with booking appointments.
  • Develop strategies to meet and exceed booking and sales goals.
  • Review daily arrivals to ensure proper handling of VIP's, return guests, groups, etc.
  • Show more

Leader example responsibilities.

  • Manage UNIX and mainframe systems software staff.
  • Achieve business metrics and implement WCM tools and processes.
  • Lead instrument calibration, OOS investigation, change control, deviation documentation to comply with GMP.
  • Lead a group to help a dog food producer to gain traction in the grocery store channel
  • Perform diagnostics, lead audits, kaizen events, value stream mapping, PDCA teams and employee involvement.
  • Lead in PTA efforts to recognize school staff by planning events and organize and plan monthly appreciation gifts.
  • Show more

Shift leader vs leader skills

Common shift leader skills
  • Patients, 9%
  • Customer Complaints, 9%
  • Customer Service, 7%
  • Math, 7%
  • Safety Standards, 6%
  • Cash Handling, 5%
Common leader skills
  • Customer Service, 14%
  • Strong Time Management, 9%
  • Excellent Interpersonal, 7%
  • PET, 6%
  • Digital Transformation, 6%
  • Work Ethic, 5%

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