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Shift leader vs senior team lead

The differences between shift leaders and senior team leads can be seen in a few details. Each job has different responsibilities and duties. Additionally, a senior team lead has an average salary of $115,480, which is higher than the $33,841 average annual salary of a shift leader.

The top three skills for a shift leader include patients, customer complaints and customer service. The most important skills for a senior team lead are customer service, patients, and project management.

Shift leader vs senior team lead overview

Shift LeaderSenior Team Lead
Yearly salary$33,841$115,480
Hourly rate$16.27$55.52
Growth rate10%28%
Number of jobs229,48565,635
Job satisfaction--
Most common degreeHigh School Diploma, 36%Bachelor's Degree, 64%
Average age3747
Years of experience-6

What does a shift leader do?

Shift leaders are tenured or experienced employees who are assigned to oversee employees in specific work shifts. They manage team members who are assigned in their shift. They also ensure that business goals are met. Shift leaders check whether team members are working, and they ensure that they always comply with company policies and guidelines. They also monitor the performance of their employees and coach them should the employees need help in any area of their work. Shift leaders should have good communication skills, decision-making skills, and interpersonal skills.

What does a senior team lead do?

A senior team lead specializes in spearheading operations in a particular team or department. Although the responsibilities will vary according to the line of work or one's employment industry, most of it will revolve around overseeing the team's performance and ensuring that everything is running smoothly. It is also the senior team lead that sets the budget and goals most of the time, encouraging staff to meet them. Furthermore, as a senior officer in the team, it is vital to be a role model, shaping employees into valuable workforce members.

Shift leader vs senior team lead salary

Shift leaders and senior team leads have different pay scales, as shown below.

Shift LeaderSenior Team Lead
Average salary$33,841$115,480
Salary rangeBetween $26,000 And $43,000Between $81,000 And $163,000
Highest paying CityBoston, MASan Francisco, CA
Highest paying stateMassachusettsOregon
Best paying companyIBMThe Walt Disney Company
Best paying industryManufacturing-

Differences between shift leader and senior team lead education

There are a few differences between a shift leader and a senior team lead in terms of educational background:

Shift LeaderSenior Team Lead
Most common degreeHigh School Diploma, 36%Bachelor's Degree, 64%
Most common majorBusinessBusiness
Most common college-California State University - Bakersfield

Shift leader vs senior team lead demographics

Here are the differences between shift leaders' and senior team leads' demographics:

Shift LeaderSenior Team Lead
Average age3747
Gender ratioMale, 44.2% Female, 55.8%Male, 57.3% Female, 42.7%
Race ratioBlack or African American, 10.4% Unknown, 5.3% Hispanic or Latino, 18.1% Asian, 6.5% White, 58.8% American Indian and Alaska Native, 0.9%Black or African American, 10.4% Unknown, 4.9% Hispanic or Latino, 17.3% Asian, 6.1% White, 60.7% American Indian and Alaska Native, 0.7%
LGBT Percentage10%8%

Differences between shift leader and senior team lead duties and responsibilities

Shift leader example responsibilities.

  • Prepare overall security plans and manage security operations of organization, including assignments, staffing and payroll.
  • Maintain maintenance and cleanliness of the facility which exceeds customer satisfaction and quality standards.
  • Team leadership for excellent customer service delivery during schedule shift including supervision of service associates and pharmacy technicians.
  • Answer all incoming calls a long with booking appointments.
  • Develop strategies to meet and exceed booking and sales goals.
  • Review daily arrivals to ensure proper handling of VIP's, return guests, groups, etc.
  • Show more

Senior team lead example responsibilities.

  • Lead all efforts to negotiate contracts with key integration partners who specialize in ETL tools need to migrate client data.
  • Manage the hardlines department which includes health and beauty, consumables, electronics, housewares domestics, seasonal, and toys.
  • Manage softlines departments in high volume store environment in a metropolitan area.
  • Develop relationships with various insurance carriers, including Medicaid and Medicare, to productively manage nationwide caseloads.
  • Manage sales floor operations, emphasizing the receiving and delivery of temperature sensitive consumable merchandise as well as apparel departments.
  • Reduce wage management control rate by $3.00 YTD.
  • Show more

Shift leader vs senior team lead skills

Common shift leader skills
  • Patients, 9%
  • Customer Complaints, 9%
  • Customer Service, 7%
  • Math, 7%
  • Safety Standards, 6%
  • Cash Handling, 5%
Common senior team lead skills
  • Customer Service, 18%
  • Patients, 11%
  • Project Management, 7%
  • Process Improvement, 7%
  • Customer Satisfaction, 6%
  • HR, 6%

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