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The differences between shift leaders and senior team leads can be seen in a few details. Each job has different responsibilities and duties. Additionally, a senior team lead has an average salary of $115,480, which is higher than the $33,841 average annual salary of a shift leader.
The top three skills for a shift leader include patients, customer complaints and customer service. The most important skills for a senior team lead are customer service, patients, and project management.
| Shift Leader | Senior Team Lead | |
| Yearly salary | $33,841 | $115,480 |
| Hourly rate | $16.27 | $55.52 |
| Growth rate | 10% | 28% |
| Number of jobs | 229,485 | 65,635 |
| Job satisfaction | - | - |
| Most common degree | High School Diploma, 36% | Bachelor's Degree, 64% |
| Average age | 37 | 47 |
| Years of experience | - | 6 |
Shift leaders are tenured or experienced employees who are assigned to oversee employees in specific work shifts. They manage team members who are assigned in their shift. They also ensure that business goals are met. Shift leaders check whether team members are working, and they ensure that they always comply with company policies and guidelines. They also monitor the performance of their employees and coach them should the employees need help in any area of their work. Shift leaders should have good communication skills, decision-making skills, and interpersonal skills.
A senior team lead specializes in spearheading operations in a particular team or department. Although the responsibilities will vary according to the line of work or one's employment industry, most of it will revolve around overseeing the team's performance and ensuring that everything is running smoothly. It is also the senior team lead that sets the budget and goals most of the time, encouraging staff to meet them. Furthermore, as a senior officer in the team, it is vital to be a role model, shaping employees into valuable workforce members.
Shift leaders and senior team leads have different pay scales, as shown below.
| Shift Leader | Senior Team Lead | |
| Average salary | $33,841 | $115,480 |
| Salary range | Between $26,000 And $43,000 | Between $81,000 And $163,000 |
| Highest paying City | Boston, MA | San Francisco, CA |
| Highest paying state | Massachusetts | Oregon |
| Best paying company | IBM | The Walt Disney Company |
| Best paying industry | Manufacturing | - |
There are a few differences between a shift leader and a senior team lead in terms of educational background:
| Shift Leader | Senior Team Lead | |
| Most common degree | High School Diploma, 36% | Bachelor's Degree, 64% |
| Most common major | Business | Business |
| Most common college | - | California State University - Bakersfield |
Here are the differences between shift leaders' and senior team leads' demographics:
| Shift Leader | Senior Team Lead | |
| Average age | 37 | 47 |
| Gender ratio | Male, 44.2% Female, 55.8% | Male, 57.3% Female, 42.7% |
| Race ratio | Black or African American, 10.4% Unknown, 5.3% Hispanic or Latino, 18.1% Asian, 6.5% White, 58.8% American Indian and Alaska Native, 0.9% | Black or African American, 10.4% Unknown, 4.9% Hispanic or Latino, 17.3% Asian, 6.1% White, 60.7% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 10% | 8% |