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Shift leader vs store leader

The differences between shift leaders and store leaders can be seen in a few details. Each job has different responsibilities and duties. Additionally, a store leader has an average salary of $36,979, which is higher than the $33,841 average annual salary of a shift leader.

The top three skills for a shift leader include patients, customer complaints and customer service. The most important skills for a store leader are POS, sales floor, and product knowledge.

Shift leader vs store leader overview

Shift LeaderStore Leader
Yearly salary$33,841$36,979
Hourly rate$16.27$17.78
Growth rate10%6%
Number of jobs229,485363,806
Job satisfaction--
Most common degreeHigh School Diploma, 36%Bachelor's Degree, 48%
Average age3743
Years of experience-6

What does a shift leader do?

Shift leaders are tenured or experienced employees who are assigned to oversee employees in specific work shifts. They manage team members who are assigned in their shift. They also ensure that business goals are met. Shift leaders check whether team members are working, and they ensure that they always comply with company policies and guidelines. They also monitor the performance of their employees and coach them should the employees need help in any area of their work. Shift leaders should have good communication skills, decision-making skills, and interpersonal skills.

What does a store leader do?

Store Leaders are employees in a company's retail outlet. They manage everything related to the store. Store leaders manage the store's employees. They are directly involved in hiring, training, and even firing employees. Store Leaders oversee the store's performance. They ensure that the store does well. They also ensure that the store's sales meet the company's target. Store Leaders also manage the inventory. They create purchase requisitions for items that are low in stock. Store Leaders are also in charge of preparing store-related reports. These reports will be presented to the company's management team. Store leaders analyze the data they gather and ensure that their analysis is sound.

Shift leader vs store leader salary

Shift leaders and store leaders have different pay scales, as shown below.

Shift LeaderStore Leader
Average salary$33,841$36,979
Salary rangeBetween $26,000 And $43,000Between $28,000 And $48,000
Highest paying CityBoston, MABoston, MA
Highest paying stateMassachusettsRhode Island
Best paying companyIBMMicrosoft
Best paying industryManufacturingTechnology

Differences between shift leader and store leader education

There are a few differences between a shift leader and a store leader in terms of educational background:

Shift LeaderStore Leader
Most common degreeHigh School Diploma, 36%Bachelor's Degree, 48%
Most common majorBusinessBusiness
Most common college-SUNY College of Technology at Delhi

Shift leader vs store leader demographics

Here are the differences between shift leaders' and store leaders' demographics:

Shift LeaderStore Leader
Average age3743
Gender ratioMale, 44.2% Female, 55.8%Male, 46.5% Female, 53.5%
Race ratioBlack or African American, 10.4% Unknown, 5.3% Hispanic or Latino, 18.1% Asian, 6.5% White, 58.8% American Indian and Alaska Native, 0.9%Black or African American, 8.4% Unknown, 4.6% Hispanic or Latino, 17.8% Asian, 6.9% White, 61.5% American Indian and Alaska Native, 0.7%
LGBT Percentage10%9%

Differences between shift leader and store leader duties and responsibilities

Shift leader example responsibilities.

  • Prepare overall security plans and manage security operations of organization, including assignments, staffing and payroll.
  • Maintain maintenance and cleanliness of the facility which exceeds customer satisfaction and quality standards.
  • Team leadership for excellent customer service delivery during schedule shift including supervision of service associates and pharmacy technicians.
  • Answer all incoming calls a long with booking appointments.
  • Develop strategies to meet and exceed booking and sales goals.
  • Review daily arrivals to ensure proper handling of VIP's, return guests, groups, etc.
  • Show more

Store leader example responsibilities.

  • Lead peers in troubleshooting replenishment processes and achieving KPI improvements.
  • Achieve YTD payroll by $15,250 FY 2013.
  • Partner with STL (store team leader) to increase sales, manage margins and review annual budget.
  • Achieve the number one spot in the district for YTD payroll, RedCard conversion, and improvements on gross margin.
  • Assist store leadership in effectively leading, managing and developing store and/or department operations and associates to maximize sales and profitability.
  • Engage and assist customers directly and over the phone; utilize POS machines and work customer service desk as needed.
  • Show more

Shift leader vs store leader skills

Common shift leader skills
  • Patients, 9%
  • Customer Complaints, 9%
  • Customer Service, 7%
  • Math, 7%
  • Safety Standards, 6%
  • Cash Handling, 5%
Common store leader skills
  • POS, 12%
  • Sales Floor, 9%
  • Product Knowledge, 7%
  • Excellent Guest, 5%
  • Bank Deposits, 5%
  • Employee Development, 5%

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