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The differences between shift leaders and team lead/managers can be seen in a few details. Each job has different responsibilities and duties. Additionally, a team lead/manager has an average salary of $88,042, which is higher than the $33,841 average annual salary of a shift leader.
The top three skills for a shift leader include patients, customer complaints and customer service. The most important skills for a team lead/manager are excellent interpersonal, customer service, and cleanliness.
| Shift Leader | Team Lead/Manager | |
| Yearly salary | $33,841 | $88,042 |
| Hourly rate | $16.27 | $42.33 |
| Growth rate | 10% | 8% |
| Number of jobs | 229,485 | 194,880 |
| Job satisfaction | - | - |
| Most common degree | High School Diploma, 36% | Bachelor's Degree, 56% |
| Average age | 37 | 43 |
| Years of experience | - | 6 |
Shift leaders are tenured or experienced employees who are assigned to oversee employees in specific work shifts. They manage team members who are assigned in their shift. They also ensure that business goals are met. Shift leaders check whether team members are working, and they ensure that they always comply with company policies and guidelines. They also monitor the performance of their employees and coach them should the employees need help in any area of their work. Shift leaders should have good communication skills, decision-making skills, and interpersonal skills.
A team lead or manager is an individual who is responsible for guiding and directing employees so that they can achieve efficient operations within the organization. Team leads manage all the activities of their employees and distribute information to them as well as stakeholders. They provide coaching and training to employees so that they can achieve goals and developed the necessary skills that get results. The team also leads set ground rules and properly assigns tasks to employees so that they can avoid conflicts among staff.
Shift leaders and team lead/managers have different pay scales, as shown below.
| Shift Leader | Team Lead/Manager | |
| Average salary | $33,841 | $88,042 |
| Salary range | Between $26,000 And $43,000 | Between $53,000 And $144,000 |
| Highest paying City | Boston, MA | Santa Rosa, CA |
| Highest paying state | Massachusetts | Rhode Island |
| Best paying company | IBM | |
| Best paying industry | Manufacturing | - |
There are a few differences between a shift leader and a team lead/manager in terms of educational background:
| Shift Leader | Team Lead/Manager | |
| Most common degree | High School Diploma, 36% | Bachelor's Degree, 56% |
| Most common major | Business | Business |
| Most common college | - | SUNY College of Technology at Delhi |
Here are the differences between shift leaders' and team lead/managers' demographics:
| Shift Leader | Team Lead/Manager | |
| Average age | 37 | 43 |
| Gender ratio | Male, 44.2% Female, 55.8% | Male, 55.8% Female, 44.2% |
| Race ratio | Black or African American, 10.4% Unknown, 5.3% Hispanic or Latino, 18.1% Asian, 6.5% White, 58.8% American Indian and Alaska Native, 0.9% | Black or African American, 9.0% Unknown, 4.7% Hispanic or Latino, 17.2% Asian, 7.3% White, 61.2% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 10% | 9% |