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Shift leader vs team lead/manager

The differences between shift leaders and team lead/managers can be seen in a few details. Each job has different responsibilities and duties. Additionally, a team lead/manager has an average salary of $88,042, which is higher than the $33,841 average annual salary of a shift leader.

The top three skills for a shift leader include patients, customer complaints and customer service. The most important skills for a team lead/manager are excellent interpersonal, customer service, and cleanliness.

Shift leader vs team lead/manager overview

Shift LeaderTeam Lead/Manager
Yearly salary$33,841$88,042
Hourly rate$16.27$42.33
Growth rate10%8%
Number of jobs229,485194,880
Job satisfaction--
Most common degreeHigh School Diploma, 36%Bachelor's Degree, 56%
Average age3743
Years of experience-6

What does a shift leader do?

Shift leaders are tenured or experienced employees who are assigned to oversee employees in specific work shifts. They manage team members who are assigned in their shift. They also ensure that business goals are met. Shift leaders check whether team members are working, and they ensure that they always comply with company policies and guidelines. They also monitor the performance of their employees and coach them should the employees need help in any area of their work. Shift leaders should have good communication skills, decision-making skills, and interpersonal skills.

What does a team lead/manager do?

A team lead or manager is an individual who is responsible for guiding and directing employees so that they can achieve efficient operations within the organization. Team leads manage all the activities of their employees and distribute information to them as well as stakeholders. They provide coaching and training to employees so that they can achieve goals and developed the necessary skills that get results. The team also leads set ground rules and properly assigns tasks to employees so that they can avoid conflicts among staff.

Shift leader vs team lead/manager salary

Shift leaders and team lead/managers have different pay scales, as shown below.

Shift LeaderTeam Lead/Manager
Average salary$33,841$88,042
Salary rangeBetween $26,000 And $43,000Between $53,000 And $144,000
Highest paying CityBoston, MASanta Rosa, CA
Highest paying stateMassachusettsRhode Island
Best paying companyIBMGoogle
Best paying industryManufacturing-

Differences between shift leader and team lead/manager education

There are a few differences between a shift leader and a team lead/manager in terms of educational background:

Shift LeaderTeam Lead/Manager
Most common degreeHigh School Diploma, 36%Bachelor's Degree, 56%
Most common majorBusinessBusiness
Most common college-SUNY College of Technology at Delhi

Shift leader vs team lead/manager demographics

Here are the differences between shift leaders' and team lead/managers' demographics:

Shift LeaderTeam Lead/Manager
Average age3743
Gender ratioMale, 44.2% Female, 55.8%Male, 55.8% Female, 44.2%
Race ratioBlack or African American, 10.4% Unknown, 5.3% Hispanic or Latino, 18.1% Asian, 6.5% White, 58.8% American Indian and Alaska Native, 0.9%Black or African American, 9.0% Unknown, 4.7% Hispanic or Latino, 17.2% Asian, 7.3% White, 61.2% American Indian and Alaska Native, 0.7%
LGBT Percentage10%9%

Differences between shift leader and team lead/manager duties and responsibilities

Shift leader example responsibilities.

  • Prepare overall security plans and manage security operations of organization, including assignments, staffing and payroll.
  • Maintain maintenance and cleanliness of the facility which exceeds customer satisfaction and quality standards.
  • Team leadership for excellent customer service delivery during schedule shift including supervision of service associates and pharmacy technicians.
  • Answer all incoming calls a long with booking appointments.
  • Develop strategies to meet and exceed booking and sales goals.
  • Review daily arrivals to ensure proper handling of VIP's, return guests, groups, etc.
  • Show more

Team lead/manager example responsibilities.

  • Motivate the team to achieve high standards and KPI targets.
  • Manage all aspects of training support, including instructional design, eLearning development, and the administration of training systems.
  • Design and develop UNIX scripts to manage processing and archiving of daily orders, processing of credit card authorizations and billing.
  • Demonstrate style of leadership that combine discipline with compassion to achieve outstanding results and unmistakable team morale on battlefield.
  • Manage an embed Facebook executive protection team that provide security and logistical support for a corporate executive and his family.
  • Analyze denials by Medicare and Medicaid to determine if an appeal is needed.
  • Show more

Shift leader vs team lead/manager skills

Common shift leader skills
  • Patients, 9%
  • Customer Complaints, 9%
  • Customer Service, 7%
  • Math, 7%
  • Safety Standards, 6%
  • Cash Handling, 5%
Common team lead/manager skills
  • Excellent Interpersonal, 21%
  • Customer Service, 14%
  • Cleanliness, 11%
  • Inventory Management, 8%
  • Product Knowledge, 5%
  • Leadership, 4%

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