Shift leader jobs in Lake Elsinore, CA - 4,699 jobs

A prominent hotel in Newport Beach, California is seeking a Sales Manager to lead initiatives in selling guest rooms and services. This full-time managerial role requires providing exceptional service while managing accounts and conducting site inspections. Candidates should have at least four years of hotel sales experience and strong communication skills. The role offers a competitive yearly salary in US dollars and the opportunity to work in a dynamic environment. #J-18808-Ljbffr

About Ace Retail Group Ace Retail Group (ARG), is a division of Ace Hardware Corporation that owns and operates several Ace brands, including Westlake Ace, Great Lakes Ace, Buikemas Ace, Outer Banks Ace, Dennis Company, and Breed & Company.ARG is one of the largest hardware retailers in the United States and has two headquarters located in Lenexa, KS and Farmington Hills, MI.ARGs origins date back over a century and operates over 250 neighborhood stores located throughout the United States.Great people make ARG stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of: Winning, Excellence, Love, Integrity, Gratitude, Humility and Teamwork. General Summary The Floor Supervisor will assist with managing overall store operations and assume primary responsibility for store operations in the absence of the General Manager and/or Assistant Managers. The Floor Supervisor will also assist in managing and directing staff to achieve company goals and objectives. Essential Duties & Responsibilities: Customer Service Project a positive representation of Ace Retail Group. Proactively assist customers in solving problems. Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store. Project a friendly, outgoing demeanor; work well with customers as well as associates. Ensure all calls and pages are answered promptly, courteously and effectively. Handle customer complaints. Work to resolve problems with the customer and have Ace Retail Group's best interest taken into consideration. Possess excellent product knowledge and knowledge of store layout and location of products. Store Operations Ensure a positive, professional and safe work environment for all associates. Supervise the general operations of the entire store. Responsible for opening and closing the store. Assist with the implementation of Store Support Center programs. Help ensure successful Loss Prevention, Safety and Internal Audits. Work with General Manager, Assistant Manager-Operations and Assistant Manager-Merchandising on all aspects of running the store. Communicate any operational or managerial issues to the General Manager in a timely manner. Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise areas. Help ensure that weekly price changes and label updates are completed timely and accurately. Assist with all cashiering functions including training, maintenance, audits, and reports. Perform all other duties as assigned. Inventory & Merchandising Help ensure forklift operations and receiving is completed in a safe and efficient way. Assist to ensure receiving; checking in and stocking of merchandise for the store is being done completely. Assist with maintenance of back stock levels. Assist to ensure that cycle counts and negative on hand reports are completed timely and accurately. Assist with merchandise resets throughout the store. Assist to ensure all signage is current in the store. Present a clean and orderly sales floor, including end caps and promotional and incremental merchandising. Leadership Manage all aspects of store operations in the absence of the General Manager, Assistant Manager-Operations or Assistant Manager-Merchandising. Lead by example; be approachable by all associates and customers. Assist in training of all associates. Participate in store meetings. Communicate any merchandising, cost control or sales idea to the General Manager for follow up. Work with the General Manager, Assistant Manager-Operations, and Assistant Manager-Merchandising to prepare for advancement. Other Essential Requirements Ability to exhibit and incorporate our Core Values into daily decisions and interactions with others: WINNING In business, money is the score. To win, we must perform, compete, and have fun. EXCELLENCE Striving to be our best through continuous improvement and inspiration. LOVE Love the people, love the work and love the results. INTEGRITY Honesty, reliability, high character and ethical behavior. GRATITUDE Appreciating being in the business of serving others. HUMILITY A modest and respectful approach to leadership and work. TEAMWORK Collaboration over control or credit; together we are Ace. Previous retail management experience preferred. Hardware experience preferred. Standing, walking, lifting (up to 25lbs) and climbing. Compensation Details $18.50 - $19.50 per hour For a full list of benefits and open positions, please visit us at: ************************************************************ Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts: Create Job Alert Equal Opportunity Employer Ace Retail Group is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military discharge, or any other action covered by federal or state laws. Required Preferred Job Industries Retail

SafeRide Shift Lead Responsibilities Safe Ride program operates Monday- Saturday during the evening hours The Safe Ride Shift Lead will be expected to drive a Safe Ride van and give escort to visitors, students, staff, and faculty, along with providing safety assistance to those in need. Must help in providing a safe environment, filing, and data entry. Answer phones and relay directions to other drivers via a two-way radio. Ability to provide assistance to passengers on boarding and off-boarding as needed. Must be punctual and have the ability to work late hours. Ability to follow directions. Basic office skills, including computer skills and organization skills. Must possess excellent customer service skills and have good attention to detail. Must be able to learn new processes Work as a Dispatcher or Navigator as needed Make sure current work guidelines are being adhered to Submit nightly reports or activity and issues Perform additional duties as assigned by Public Safety Supervisior Required Qualifications Prior employment as a SafeRide driver is required.

Shift Supervisor Our Blend: Bornand brewed in Southern California since 1963, The Coffee Bean & TeaLeaf has become one of the world's largest specialty coffee and tearetailers. Today we have global presencewith Cafés around the world and offices in California, Singapore and Malaysia. Aswe grow our brand, we are committed to maintaining our values, heritage andpassion for our products. We have alwayshad a creative and caring spirit. This energy embodied by our Team Members madeus famous and beloved by our guests, first in Southern California and nowaround the world. We are a brand centered around passion. A passion for ourpremium products, our people and our customers. Passionis contagious, and we've got a serious case of it. If you are just as passionate as we are, comejoin our Brew Crew!! The position we are brewing: Do you love premium Coffee & Tea? Do you want to work for a socially responsible, guest service focused company? The Coffee Bean & Tea Leaf Shift Supervisors curate memorable experiences for our guests and the CBTL team daily. They run shifts, lead the store team and make decisions that impact store operations. If you are looking for an opportunity where you can interact with people, smile, get involved in the local community, and have fun while leading a cooperative team, we want to talk to you about joining our growing and diverse team. What you will Measure and Blend: * Create coffee moments- share your knowledge, our coffee, and our sustainability practices with guests. * Lead by example. Be an advocate for your team by driving sales and service performance through coaching and training. * Be a coffee & tea expert. You bring the passion, we provide the training, and you share it with the guest. * Generate new guests. Many guests shop online these days; however, the store is where we meet many of our guests for the first time. * Care about safety. Safe, healthy employees and guests are our number one priority. * Contribute. Whether we need help cleaning, organizing stock or need a new innovative way to do things. Help the store with tasks, ideas and add to the overall success * Be an advocate. As the face of CBTL you will build the store presence by connecting with your local community. Your Ingredients: * At The Coffee Bean & Tea Leaf, we hire for our core values Friendliness / Respect / Ownership / Teamwork / Honesty - FROTH and identify team members who share these values. Perks: * Discounts on our Coffee and Tea * Medical, Dental, Vision as applicable * Pay Range: $22.00-$24.50 Hourly (Based on minimum wage ordinance and experience.) * Observed Holidays * Sick Pay * Referral bonus program * Flexible Uniforms * Retirement Plan * Life Assistance Program * 24 Hour Fitness Discount * Flexible Schedule * Fun Environment. * Working Advantage Discount Program This role may be subject to the following working conditions: * Climbing * Balancing * Stooping * Kneeling * Crouching * Reaching * Standing * Walking * Pushing * Pulling * Lifting * Grasping * Feeling (Tangible) * Talking * Hearing * Repetitive Motion * Sitting * Medium work - Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. * The worker is subject to both environmental conditions. Activities occur inside and outside. * The worker is subject to extreme cold. Temperatures typically below 32 degrees for periods of more than one hour. Consideration should be given to the effect of other environmental conditions, such as wind and humidity. * The worker is subject to extreme heat. Temperatures above 100 degrees for periods of more than one hour. Consideration should be given to the effect of other environmental conditions, such as wind and humidity. * The worker is subject to noise. There is sufficient noise to cause the worker to shout in order to be heard above ambient noise level. * The worker is subject to hazards. Includes a variety of physical conditions, such as proximity to moving mechanical parts and moving vehicles. * The worker is required to function in narrow aisles or passageways. International Coffee & Tea, LLCdba The Coffee Bean & Tea Leaf is fully committed to Equal EmploymentOpportunity and to attracting, retaining, developing and promoting the mostqualified employees without regard to their race, sex, gender, color, religion,sexual orientation, national origin, age, physical or mental disability,citizenship status, veteran status, genetics, or any other status protected bystate or federal law. The Coffee Bean &Tea Leaf expressly prohibits any formof employee harassment or discrimination on the basis of any such protectedstatus. The Coffee Bean & Tea Leafprovides equal employment opportunities (EEO) to all employees and applicantsfor employment without regard to race, sex, color, religion, gender, sexualorientation, national origin, age, disability, marital status, amnesty, orstatus as a covered veteran in accordance with applicable federal, state andlocal laws. This policy was intended to comply, and The Coffee Bean & TeaLeaf so complies, with applicable state and local laws governingnon-discrimination in employment in every location in which the Company hasfacilities. This policy applies to all terms and conditions of employment,including, but not limited to, hiring, placement, promotion, termination,layoff, recall, transfers, leaves of absence, compensation and training. We arededicated to providing a work environment free from discrimination andharassment, and where employees are treated with respect and dignity. We use eVerify to confirm U.S. Employment eligibility.

Salary: $22-$23 Per Hour Job Brief: Are you looking for a fun new job opportunity with the ability for growth? Earn a competitive hourly wage while working in a fast paced and team-oriented environment! Join our team where we take pride in executing our expertly crafted menu that keeps guests coming back for more! Our guest loyalty is unmatched, and that is in large part to our team members' talents in ensuring our guests feel valued. Job Responsibilities: Ensure all workstations are set up properly. Ensure food is prepared and executed in a timely manner. Ability to adjust and assist in various stations to maintain food execution in a timely manner. Prepare food items according to company provided recipe, portion, and presentation. Restock any necessary cook station items as needed throughout the shift. Conduct accurate food inventory and place necessary orders to ensure quality and execution. Follow ordering and delivery schedules per company standards and guidelines. Able to work in a fast-paced environment and follow directions when given. Adhere to all sanitation and Food Safety standards. Preform Line checks every shift by checking and maintaining food temperatures, ensuring products are labeled and dated correctly, and by rotating products. Maintain a clean work environment and ensure workstations are organized including kitchen coolers and storage areas. Safe Knife Handling skills and ability to work with other kitchen equipment. Ability to stand for long hours, pick up 10-25 pounds frequently. Ability to teach, delegate and give instruction positively and professionally. This position is full time/40 hours a week. Job Qualification Requirements: All candidates for employment must possess the following: Valid Identification Card Social Security Card Skills/Qualifications: 4 years of previous experience Ability to work in a Team setting. Verbal Communication Positive Professionalism Other Certifications: State Sexual Harassment Training and Certification About Heroes Restaurant and Brewhouse Heroes provides a unique dining & gathering experience. We offer hearty portions of great American food with enticing presentation. Heroes offers high-quality hand-crafted beers and cocktails served in a lively setting. It's all served up by the friendliest of staffs in an entertaining atmosphere stuffed full of Americana memorabilia and local personality. With a spacious patio and 24 flavors of Draft Beer, Heroes is a crowd favorite for nearly all events. (********************************

KITCHEN MANAGERJob Description As the kitchen manager, you will be responsible for overseeing food preparation, ordering supplies, scheduling shifts, and monitoring inventory levels. To be successful in this role, the ideal candidate will have proven culinary and management experience. In addition to being an excellent communicator, you should also demonstrate outstanding leadership and organizational abilities. This position is non-exempt and reports directly to the Executive Chef/Partner and the Director of Operations. The Kitchen Manager duties include, but are not limited to: · Order materials, supplies, and ingredients based on demand.· Supervise kitchen employees and organize food orders.· Oversee the food preparation and cooking process.· Recruit and train kitchen employees in designated stations.· Monitor inventory levels and perform weekly inventory assessments.· Schedule work shifts for employees.· Store all food products in compliance with health and safety regulations.· Ensure the kitchen is clean and organized.· Maintain weekly and monthly cost reports. Kitchen Manager Requirements: · In-depth knowledge of kitchen health and safety regulations.· Ability to work well in a stressful and fast-paced environment.· Excellent problem-solving and conflict management abilities.· Outstanding communication and organizational skills.· Proven experience working as a supervisor in the hospitality industry.· The ability to work in a fast-paced environment.· The ability to stand for extended periods.· The ability to lift 50lbs or more.· Strong management skills.· Excellent organizational skills.· Effective communication skills.· Exceptional customer service skills.· ServSafe Manager Certification.· High school diploma or GED. PREVIOUS EXPERIENCE · A minimum of 6 months experience as a Kitchen Manager or Assistant Kitchen Manager in a fast-paced restaurant environment. Compensation: $20.00 - $26.00 per hour A quality product stands alone. Whether it's a simple side or a signature sandwich, everything comes from our scratch kitchen. We make sauces, dressings, and sides in-house, and utilize fresh produce, natural meats, outstanding gluten-free options, and locally baked bread that's delivered daily. We're committed to keeping it real. It's something you can see, taste, and feel every time you're here.

Job Description**Responsibilities** - Lead and manage the food preparation process and other related activities. - Plan and coordinate orders for equipment or ingredients based on identified shortages. - Arrange for repairs and maintenance when necessary. - Address and resolve any issues or defects. - Take full responsibility for hiring, managing, and training kitchen staff. - Supervise the work of subordinates and ensure tasks are completed effectively. - Estimate and manage staff workloads and compensation. - Maintain accurate attendance records. - Foster a cooperative and respectful work environment among team members. - Regularly communicate with the Restaurant GM on ongoing issues, feedback, or concerns related to the staff. **Skills** - Proven experience as a head chef. - Exceptional kitchen management skills. - Ability to delegate responsibilities and monitor progress. - Strong communication and leadership abilities. - Up-to-date knowledge of culinary trends and optimized kitchen practices. - Proficient in relevant computer programs (MS Office, restaurant management software, POS). - Certified in health and safety training. **Physical Requirements** - Ability to stand for extended periods. - Ability to lift objects up to 50 pounds without assistance. - Capability to maintain a safe work environment, especially where open flames and sharp objects are present.

Miguel's Jr. stays true to who we are with Our WHY, or our purpose: We create positive experiences and opportunities around the LOVE OF FOOD, FAMILY, AND SERVICE. If you are ready to change your life for better come be a part of our team! Here at Miguel's, you will find more than just a job. We are a family and a team with goals and aspirations! We offer an excellent compensation and benefits package to include: • Great Compensation (DOE) • Paid Time Off (PTO) & (PSL) Paid Sick Leave • Low-Cost Insurance benefits (Medical, Dental, Vision Plans) • Company Paid Life Insurance • 401(k) Plan with Awesome Company Match · One Year Anniversary Day • Free Employee shift meal And much more! Shift Supervisor Position Summary: The Shift Supervisor serves as the primary leadership in both business and people during a shift alongside the GM, or AGM if applicable in that location, or on own. The Shift Supervisor should also be fluent and participating in all facets of FOH and BOH operations. The role of Shift Supervisor is considered a key developmental position to future AGM and GM opportunities. Essential Duties and Responsibilities Supervise staff and their work together with GM and AGM to ensure optimum shift to shift performance for guests and team members. However, when on own this individual is the go-to resource and decision maker responsible for all aspects and decisions driving the specific shift. Communicates with following shift's supervisor to ensure a prepared handover of both team and business with forethought and care. May assist GM with interviewing and hiring of new Team Members Rallies team and personally provides exceptional Guest Service Enforce rules and regulations as described in the Miguel's Restaurants Employee Handbook Bilingual (Spanish) understanding and conversational proficiency are a plus. Maintaining office duties and paperwork as required Requirements 1-2 years of supervisory experience in the food service industry. Proficiency in oral and written communication to effectively be a team leader and member with predominantly English-speaking guests and team members Intermediate computer skills including MS Office: (Excel, Word, Outlook, and Excel) High School Diploma or Equivalent Additional Info Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Physical demands: While performing the duties of this job, the employee is required to stand; walk; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch, or crawl; talk or hear; taste or smell. The employee must occasionally lift and/ or move up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work environment: While performing the duties of this job, the employee is exposed to whether conditions prevalent at the time. The noise level in the work environment is usually moderate and consistent with a restaurant environment Job Details: Career Advancement/Career Plan: We promote heavily from within.

Job DescriptionDescription: Responsible and accountable for supervising and supporting a productive and profitable restaurant, including Guest satisfaction, food quality and portioning, and Team Member efficiency, safety and security. Is personally accountable for the C.O.R.E. 10, and supports his/her General Manager (GM) and Assistant Manager (AM) in holding Team Members accountable for the C.O.R.E. 10. Essential Job Duties Interacts with Guests, Team Members and Management. Maintains restaurant cleanliness, high food quality standards, resolves Guest complaints, and ensures Guest service according to Rubio's standards. Supervises Team Members to appropriate positions as required. Opens and/or closes restaurant according to Rubio's standards. Supervises Front of the House and Back of the House Team Members as required by Management, ensuring priorities are being followed. Supervises Team Member performance during store operations including setup, food preparation and cleaning before opening, during the shift and at closing. Provides performance feedback to Management. Performs production staff duties including cleaning the dining room, patio and restrooms, taking out trash, stocking inventories as required by Management, and maintaining cleanliness and food quality standards. Inspects food for proper portioning, temperature, and appearance, completing all cleaning and food quality checklists as required by Management. Ensures Team Members follow Company safety policies, using required safety equipment. Ensures proper temperature of food products. Inspects restaurant and its surroundings on a regular basis. Maintains personal hygiene as prescribed by law and Rubio's Dress Code standards. Completes financial paperwork on a daily basis. Counts, dispenses and deposits money according to Company policy. Assists in completion of periodic operational paperwork as prescribed by Management. Participates in development of self by attending ongoing classroom and online training. Non-Essential Job Duties Performs similar and incidental duties as required. Requirements: Job Qualifications Education: High School degree or equivalent combination of education and experience. Experience: Some restaurant or retail experience preferred. Knowledge: Knowledge of aspects of the restaurant industry. Basic computer skills including e-mail and Microsoft Word. Language Skills: Ability to communicate in English, both orally and in writing, clearly communicating operational concerns with Management and co-workers. Math Skills: Overall skills and knowledge of basic mathematical principles and practices. Ability to perform basic computations to complete financial paperwork. Other: A valid driver's license and proof of automobile insurance required. Individual must have reliable transportation and proof of automobile insurance is required (if individual will be required to drive on behalf of Rubio's.) Individual must have reliable transportation to arrive to work on time. Other Abilities: Ability to maintain a high level of patience with others. Requires working closely with co-workers for long periods of time. Ability to provide organizational leadership and foster a team environment. Ability to handle multiple priorities. Reporting Relationships Reports to the General Manager and/or Assistant Manager. Major Business/Professional Contacts The Shift Leader will have constant contact with Guests, Managers, restaurant Team Members, other store Managers and Team Members, and occasional contact with Restaurant Support Center staff and outside vendors. It is necessary for this person to conduct these relationships with professionalism and cooperation for the betterment of the Company. The Shift Leader will regularly give suggestions to his/her Managers regarding operations. The Shift Leader is expected to follow appropriate procedures with respect to all communications (Assistant Manager, General Manager, District Manager, People Services Business Partner and Regional Director.) Working and Environmental Conditions Work indoors and outdoors (patio, for events, or to take trash to the dumpster). Constant exposure to fumes from restaurant and food preparation equipment and cleaning solvents (ex. flour dust, cooking fumes and gases.) Constant fluctuation in temperature and conditions (ex. heat, cold, humidity) due to movement from one cook area to another. Some noise and vibration exposure. If working an event, may work outdoors in varying temperatures and in different environments such as golf courses, and beaches. If assisting with a delivery may help carry food in catering bags to Guest's cars or may be asked to make a delivery in their vehicle (only if approved to drive in advance with signed Driver Policy on file.) Physical Demands Must be able to lift 55 lbs. Ability to stand for long periods of time. Performs fine hand manipulation during food preparation and cleaning. Flexible hours, night and day, weekends and holidays. Ability to operate all related restaurant tools and equipment. Must be able to taste food (including, but not limited to, seafood, chicken, and steak) to ensure the flavor profile and quality standards are met. Tools and Equipment Used Computer, telephone, calculator, multi-use printer, cash register, walk-in and reach-in refrigerators, soda and tea machines, dishwasher, cleaning equipment (towels, brooms, dust pans, mops, etc.), cleaning solvents (cleanser, degreaser, etc.), kitchen equipment and utensils.

Job Description As a Shift Lead, you will contribute to the success of Sprinkles by assisting the management team with bakery operations to create and maintain the Sprinkles Experience for our guests and associates. You will be a leader to your peers, and a role model of the Sprinkles culture. If you enjoy leadership, this is the sweet spot to learn all things operations within Sprinkles! Perks of Working with Sprinkles: Hourly Pay + Tips* Benefit options include Heath, Dental, Vision, Life, and 401K Daily Pay option available to associates Sprinkles Associate Card to sprinkle the joy to your family, friends, and community Opportunity to do good - Sprinkles partners with several charities and community organizations Family Friendly Hours Paid parental leave & paid time off Chance to be a part of special memories that happen daily in our bakery Development and growth opportunities Responsibilities: Retain and demonstrate proper policies and procedures delivered by trainers and managers with enthusiasm. Manage guest experiences, including answering emails, or collecting details on recent experiences as shared via phone, email, or online. Deliver exceptional guest service within the standards of management and Sprinkles policies - Be a brand ambassador. Manage shift expectations and contribute to the Sprinkles culture and experience . Serve as a product expert by making recommendations as guests are ordering. Practice proper credit card cash handling procedures with a smile. Adhere to all safety and sanitation guidelines to maintain a clean and safe work environment behind the counter and in the dining area where applicable. Assist with all cleaning duties as stated on opening/closing and weekly checklists. Report to work as scheduled and fulfill requirements for duration of shift. Box, package, or plate cupcakes and other bakery goods as needed. Requirements: A passion and love of the Sprinkles product, brand, and experience. A minimum of 1 year of experience in a shift management position or management position in a restaurant or within hospitality. Ability to work a varying schedule including some weekends and holidays. Ability to communicate verbally while understanding and following written and verbal instructions from management. Can work well under pressure while maintaining a consistent pace throughout your shift. Ability to be on your feet for hours at a time. Can lift at least 50 pounds which can include carrying cupcake trays, cupcake batter/frosting, and bags of boxed purchases. Must be able to move around the front of the bakery while bending down for bags and reaching up for cupcake trays. *Tips are not guaranteed. *Sprinkles is an Equal Opportunity Employer

Benefits: Opportunity for Growth Dynamic Environment Team Member Discount Flexible schedule Wings. Beer. Sports. It's what we do! We bring big game-time energy to our guests without being at the stadium. The Kitchen Lead is the go-to person in the BWW Kitchen. The Kitchen Lead is expected to supervise and lead the kitchen team in a way that creates a positive atmosphere and a smooth operation. Ultimately, an exceptional Kitchen Lead should be able to work in a fast-paced environment and demonstrate excellent organizational, communication, and time management skills General Lead Responsibilities: Retrieve the prep list from the Manager on Duty (MOD) and help delegate prep items to the Heart of House team Assist in preparing ingredients needed for daily operation Track all waste on the Waste Sheet per Company Standard Procedures] Notify MOD of any equipment that is not working properly or not being held to proper temperatures Supervise the work of the kitchen team to ensure that all stations (chip, shake, grill, southwest, and expo) are completed in the proper manner Ensure that all cooking stations are adequately stocked with the necessary ingredients and cooking equipment. Ensure that all cooking stations and kitchen surfaces are cleaned and disinfected before and after each shift Maintain standard food rotation practices to reduce food wastage and minimize the risk of contamination Assess the quality of delivered food supplies to ensure that it meets restaurant standards. Assist in the management of food waste control Assist in ordering and tracking inventory Provide a welcoming and positive work environment for the Heart of House team As a Kitchen Lead, you will also be expected to lend a hand in the following workstations throughout your shift. Chip Station: Responsible for all preparation of fried chips, wedges, and onion rings prepared in the kitchen of the restaurant. Ensure all chip coolers are clean and free of extra debris The Chip position portions and prepares food items prior to cooking in accordance with the Chip Packaging Chart. Other duties include maintaining the fryers and the quality of the shortening/oil as outlined in the Fryer Rotation Chart and Shortening Management Reference Guide. Job Title Kitchen Lead Department Heart of House Reports To Kitchen Manager Position Level Management Grill Station: Prepares all grilled items such as chicken breast, and burger patties The Grill person portions and prepares food items prior to cooking in accordance with the Prep Sheets and Grill Station Chart. Other duties include maintaining the grill and quality of the products outlined in the Prep Sheets and Grill Station Guide. Shake Station: Ensure all sauce pumps are cleaned, filled, and in working order Ensure all sauce and seasoning buckets have been washed and dried Ensure all seasoning shakers are clean, filled no more than ¾ full Ensure hot wing holding drawers are turned on, and are at 180°F with the vents open Weigh wings to determine cooking time Southwest Station: Responsible for all preparation of wraps, salads, flatbreads, etc. Responsible for maintaining cold rail and making sure food is properly stocked Expo Station: Act as the communication link between and among the kitchen line and the front of the house to ensure the coordination and smooth flow of quality products being produced and served to customers. Control food presentation, quality assurance, and timeliness of food delivery. Requirements: High school diploma or GED. At least 1 year experience in a similar lead position Sound knowledge of food health and safety regulations Excellent communication and leadership skills. Exceptional organizational, time management, and problem-solving skills. The physical demands for this position require the individual to sit, stand, bend, lift up to 30 pounds, and move intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations. The duties of this position may change from time to time. Buffalo Wild Wings reserves the right to add or delete duties and responsibilities at the discretion of Buffalo Wild Wings or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive. Requirements: Ability to follow specific service time and guidelines Ability to maintain a high degree of pace and intensity for an extended period of time Must be reliable and dependable by adhering to a schedule, covering shifts as necessary, and Company Information You are applying for work with a franchisee of Buffalo Wild Wings, not Buffalo Wild Wings International, Inc. Any information you submit will be provided solely to the franchisee. If hired, the franchisee, SC Wings, LLC will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees. Compensation: $19.00 - $24.00 per hour Buffalo Wild Wings fuels moments worth sharing - for our guests and for our team members. Yes, it is literally working at a Sports Bar and all the energy that comes with it. But Buffalo Wild Wings is also a place to start the next phase of your career. Whether you grow in our system here at Buffalo Wild Wings or your game-plan finds you somewhere else, we want you to have an experience here that lasts a lifetime. We're a brand on the rise, and we need great people as we write the next chapter of our story. If that's you, pull up a barstool.

Job Description Dave's Hot Chicken Shift Lead The Shift Leader is responsible and accountable for all restaurant activities while on duty. The Shift Leader will work with the restaurant management team to ensure all activities are consistent with and supportive of the restaurant's business plan. They will ensure all Team Members are performing their job responsibilities and meeting expectations. Duties The Shift Leader supervises fellow coworkers while they work, monitor their performance, ensure they comply with company and safety policies, and delegate tasks appropriately. In addition, they: - Follow the steps outlined in the DHC Training Program to learn and train new skills, duties, and responsibilities - Communicate to their immediate supervisor when additional training guidance and practice is needed - Effectively and consistently does required Ops Walks and Q&A checks to correct areas of opportunity - Organize shift schedules for Team Members and monitor attendance, tardiness and time off - Assign duties to specific employees based on role and skills - Understand how each job responsibility impacts guests, employees, and overall restaurant operations - Greet guests, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions - Ensure Team Members work together with their co-workers to prepare items on the Dave's Hot Chicken menu while following cooking instructions, safety procedures, and sanitary requirements - Use specific kitchen machinery/equipment such as ice cream dispensers, fryers, warmers, etc. - Ensure restaurant cleanliness is conducted daily by delegating the clearing of tables, sweeping and mopping floors, washing/sanitizing/disinfecting kitchen utensils and high touch-point areas, and servicing restrooms - Handle guests' concerns and complaints professionally and calmly to resolve problems according to restaurant policy - Maintain a neat and tidy appearance by wearing a uniform and adhering to the uniform policy - Are performance-oriented and performance driven; understand performance expectations and are aware of performance results - Provide direction/supervision/ feedback for Team Members to maintain levels of high productivity and team morale - Communicate Team Member work performance to the restaurant management team and appropriately address performance issues - Train new and current team members on tasks - Balance cash drawers and prepare cash deposits as assigned by the restaurant management team - Abide and enforce to the rules and direction given by the restaurant management team Job expectations The Shift Leader performs leadership, management and organization tasks to ensure team members work efficiently and effectively during their shift. In addition, they: - Effectively plan, organize, and implement all daily operational routines and activities - Complete all required administrative duties and daily paperwork including required checklists - Supervise and perform closing and/or opening activities as directed by the restaurant management team - Establish an environment of trust to ensure honest, open, and direct communication - Role model and set a positive example for the entire team in all aspects of business and personnel practices - Ensure that they and all Team Members abide by company policies and directives - Follows all company guidelines for food and cash controls; follows all cost control guidelines to maintain and minimize restaurant costs; properly uses all products, supplies, and equipment facilities - Support the goals, decisions, and directives of the restaurant management team and is not insubordinate - Contributes to the restaurant's success by accomplishing the expected work during each shift consistently - Communicate effectively with team members and management to resolve any interpersonal issues as needed Requirements - Current student or high school diploma/GED preferred - Must be at least 18 years old and fluent in English - Certified in all stations following the DHC Training Program - Flexibility to work nights, weekends, and holidays - Ability to stand for long periods of time and work in a fast-paced environment - Positive attitude while conducting any and all duties - Commitment to guest satisfaction - Effective communicator with co-workers and the restaurant management team Transportation & accessibility - Must have reliable transportation to work, a driver's license and proof of insurance - Must have telephone or other reliable method of communicating with supervisor and co-workers Hours - Must be able and willing to work flexible hours including opening and closing shifts - This includes working weekends/nights and holidays whenever necessary Skills & Abilities - Ability to delegate tasks - Excellent time management, organizational and planning skills - Strong people/guest service skills - Ability to look at the restaurant operations from a guest's point of view - Ability to take initiative and solve problems - Able to stand for long periods of time - Able to bend and stoop - Able to work around heat - Able to work around others in close quarters - Able to lift 50-75 lbs. comfortably Benefits- Flexible schedule Free employee meals- 1per shift Opportunity for advancement Health benefits and 401k after eligibility is met Can be raised to $18.50 with upper management approval. Previous experience as lead a MUST!

Job Description: The ideal candidate will execute front of the house restaurant management including, but not limited to, delegating tasks, leading and coaching, and excellent customer service in order to maintain efficient restaurant operations. The ideal candidate will possess strong leadership, organizational, and communication skills while directing employees and maintaining health code standards, company policy, and ensuring guests a memorable dining experience.Responsibilities Successfully lead the restaurant when the General Manager or Restaurant Manager is not present by delegating duties, assigning tasks, and following up with team members. This will include:Proficiency in each area of the FOH to assist when necessary Training new employees. Assisting the General Manager with labor management by scheduling employee break times. Maintain cleanliness and organization to ensure the restaurant is up to date with health and safety regulations and company policies: Proper sanitation practices, checking food quality and temperature, handling all equipment safely and properly. Ensure strict adherence to Roscoe's standard of food quality, consistency, and timeliness. Ability to coordinate a wide range of duties and activities while providing excellent communication and successfully meeting all job responsibilities. Act as quality control performing a variety of duties such as: Support staff when busy by stocking supplies, serving, reset tables, assist cashier and to-go station, buss tables, and handle disgruntled customers. Control seating at peak times. Execute perfect opening and closing duties making sure to lock all doors and gates. Troubleshoot small equipment problems and be fully aware of protocols for equipment failure including who to call for repairs, how to solve small problems, and typical equipment substitutions or workarounds. Properly and accurately complete opening and closing checklists, log incidents, manage guest complaints, and report severe issues to management and corporate office immediately. Motivate employees to work as a team, resolve small conflicts and communicate any employee relations issues or guest complaints, and help create a positive work environment. Maintains regular and consistent attendance and punctuality. Other tasks as directed by management. Knowledge, Skills and Abilities: Requirements - 1 year of progressive full-service restaurant management experience or equivalent. Familiar with Focus POS (preferred), Aloha, Micros, Focus, or similar. Availability for at least one graveyard shift and evening shifts, overtime as needed. Food Handlers' Card (required) or ability to pass test prior to first shift. Additional Information: Qualifications US work authorization (Required) Associate (Preferred) Restaurant management: 2 years (Preferred) Driver's License (Preferred) Food Handler Certification (Preferred) BenefitsHealth insurance Dental insurance Vacation Pay (up to 40 Hours, accrual) Cell phone reimbursement Vision insurance Mileage reimbursements Physical Setting: Casual dining restaurant Education:Associate (Preferred) Experience: Restaurant management: 2 years (Preferred) License/Certification: Driver's License (Preferred) Food Handler Certification (Preferred) Work Location: One location Location Long Beach, CA 90802ShiftPixy, Inc., including its affiliates and subsidiaries (collectively, “ShiftPixy”) is an equal employment opportunity employer and follows all applicable anti-discrimination laws, rules and regulations including, without limitation, compliance with Title VII of the Civil Rights Act of 1964 and similar state or local laws. ShiftPixy does not and does not permit any of its employees to harass, discriminate against or retaliate against other employees or applicants because of race, religion, national origin, sex, marital or veteran status, age, disability, or another protected category. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. $18 - $22

Job Description“It's a great American success story that's going to BLOW YOUR MIND!" Started in 2017 by Dave Kopushyan, Arman Oganesyan, and brothers Tom and Gary Rubenyan as an East Hollywood parking lot-based pop-up, the band of childhood friends started developing an influential following around their plates of Nashville hot chicken tenders, sliders, fries and kale ‘slaw. Fast-forward to today, and the company has implemented an in-demand franchise concept with hundreds of units in development. Summary The Shift Leader/Manager in Training (MIT) is responsible and accountable for all restaurant activities while on duty. The MIT will work with the restaurant management team to ensure all activities are consistent with and supportive of the restaurant's business plan. They will ensure all Team Members are performing their job responsibilities and meeting expectations. Pay $21-$23 hourly rate, plus tips Duties The MIT supervises fellow coworkers while they work, monitor their performance, ensure they comply with company and safety policies, and delegate tasks appropriately. In addition, they: - Follow the steps outlined in the DHC Training Program to learn and train new skills, duties, and responsibilities - Communicate to their immediate supervisor when additional training guidance and practice is needed - Effectively and consistently does required Ops Walks and Q&A checks to correct areas of opportunity - Organize shift schedules for Team Members and monitor attendance, tardiness and time off - Assign duties to specific employees based on role and skills - Understand how each job responsibility impacts guests, employees, and overall restaurant operations - Greet guests, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions - Ensure Team Members work together with their co-workers to prepare items on the Dave's Hot Chicken menu while following cooking instructions, safety procedures, and sanitary requirements - Use specific kitchen machinery/equipment such as ice cream dispensers, fryers, warmers, etc. - Ensure restaurant cleanliness is conducted daily by delegating the clearing of tables, sweeping and mopping floors, washing/sanitizing/disinfecting kitchen utensils and high touch-point areas, and servicing restrooms - Handle guests' concerns and complaints professionally and calmly to resolve problems according to restaurant policy - Maintain a neat and tidy appearance by wearing a uniform and adhering to the uniform policy - Are performance-oriented and performance driven; understand performance expectations and are aware of performance results - Provide direction/supervision/ feedback for Team Members to maintain levels of high productivity and team morale - Communicate Team Member work performance to the restaurant management team and appropriately address performance issues - Train new and current team members on tasks - Balance cash drawers and prepare cash deposits as assigned by the restaurant management team - Abide and enforce to the rules and direction given by the restaurant management team Job expectations The MIT performs leadership, management and organization tasks to ensure team members work efficiently and effectively during their shift. In addition, they: - Effectively plan, organize, and implement all daily operational routines and activities - Complete all required administrative duties and daily paperwork including required checklists - Supervise and perform closing and/or opening activities as directed by the restaurant management team - Establish an environment of trust to ensure honest, open, and direct communication - Role model and set a positive example for the entire team in all aspects of business and personnel practices - Ensure that they and all Team Members abide by company policies and directives - Follows all company guidelines for food and cash controls; follows all cost control guidelines to maintain and minimize restaurant costs; properly uses all products, supplies, and equipment facilities - Support the goals, decisions, and directives of the restaurant management team and is not insubordinate - Contributes to the restaurant's success by accomplishing the expected work during each shift consistently - Communicate effectively with team members and management to resolve any interpersonal issues as needed Requirements - Current student or high school diploma/GED preferred - Must be at least 18 years old and fluent in English - Certified in all stations following the DHC Training Program - Flexibility to work nights, weekends, and holidays - Ability to stand for long periods of time and work in a fast-paced environment - Positive attitude while conducting any and all duties - Commitment to guest satisfaction - Effective communicator with co-workers and the restaurant management team Transportation & accessibility - Must have reliable transportation to work, a driver's license and proof of insurance - Must have telephone or other reliable method of communicating with supervisor and co-workers Hours - Must be able and willing to work flexible hours including opening and closing shifts - This includes working weekends/nights and holidays whenever necessary Skills & Abilities - Ability to delegate tasks - Excellent time management, organizational and planning skills - Strong people/guest service skills - Ability to look at the restaurant operations from a guest's point of view - Ability to take initiative and solve problems - Able to stand for long periods of time - Able to bend and stoop - Able to work around heat - Able to work around others in close quarters - Able to lift 50-75 lbs. comfortably

Job Description Shift Leader The Shift Leader supervises shifts and/or work areas in the operation of a Papa John's restaurant to ensure high quality products and customer service are delivered to ensure restaurant profitability. Other responsibilities include the management of operations including the execution of all Company policies, procedures, programs and systems. Ensure compliance with all federal, state and local laws and ethical business practices. Responsibilities Adheres to guidelines, techniques and expectations for each station including, but not limited to, dough management, accuracy and proper portioning. Performs assigned work station duties such as making quality products, follows all product preparations procedures and maintains established product holding times. Consistently contributes to achieving the Company's product goal. Commits to meeting the needs and expectations of the restaurant's customers, minimizes customer complaints and responds appropriately to customer needs. Follows all policies and procedures as outlined in our TM handbook including, but not limited to, image (including car topper for delivery drivers), attendance, safety and security. Exemplifies and exhibits the Core Values, maintains a positive attitude, works well with others and is flexible and adaptable to change. Ensures adequate shift coverage for restaurant. Provides immediate feedback and corrects problems when identified. Maintains product quality, customer service, and performance responsibilities (such as MCE readiness, food/labor costs, restaurant cleanliness, etc.) within acceptable standards, follows all policies and procedures related to shift management. Contribute to profit goals by ensuring they stay within company guidelines and target goals by accurately utilizing the FOCUS System. Execute cash management duties. Assist in the management of adequate inventory levels using the company's systems and guidelines to minimize loss. Key Ingredients High School diploma or GED preferred. Serv-Safe/Local or State Food Service Certification preferred Previous restaurant shift lead experience preferred Skills: Cash management; planning and organization; effective communication We use eVerify to confirm U.S. Employment eligibility.

Job Description The co-founder, Dave, a chef trained in Thomas Keller's Bouchon restaurant organization came up with a simple process: take the best quality chicken, prepare the chicken in a proprietary brine, and after deep frying; top the most tender chicken in the world with one of seven signature spice blends. Summary The Shift Leader is responsible and accountable for all restaurant activities while on duty. The Shift Leader will work with the restaurant management team to ensure all activities are consistent with and supportive of the restaurant's business plan. They will ensure all Team Members are performing their job responsibilities and meeting expectations. Duties The Shift Leader supervises fellow coworkers while they work, monitor their performance, ensure they comply with company and safety policies, and delegate tasks appropriately. In addition, they: - Follow the steps outlined in the DHC Training Program to learn and train new skills, duties, and responsibilities - Communicate to their immediate supervisor when additional training guidance and practice is needed - Effectively and consistently does required Ops Walks and Q&A checks to correct areas of opportunity - Organize shift schedules for Team Members and monitor attendance, tardiness and time off - Assign duties to specific employees based on role and skills - Understand how each job responsibility impacts guests, employees, and overall restaurant operations - Greet guests, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions - Ensure Team Members work together with their co-workers to prepare items on the Dave's Hot Chicken menu while following cooking instructions, safety procedures, and sanitary requirements - Use specific kitchen machinery/equipment such as ice cream dispensers, fryers, warmers, etc. - Ensure restaurant cleanliness is conducted daily by delegating the clearing of tables, sweeping and mopping floors, washing/sanitizing/disinfecting kitchen utensils and high touch-point areas, and servicing restrooms - Handle guests' concerns and complaints professionally and calmly to resolve problems according to restaurant policy - Maintain a neat and tidy appearance by wearing a uniform and adhering to the uniform policy - Are performance-oriented and performance driven; understand performance expectations and are aware of performance results - Provide direction/supervision/ feedback for Team Members to maintain levels of high productivity and team morale - Communicate Team Member work performance to the restaurant management team and appropriately address performance issues - Train new and current team members on tasks - Balance cash drawers and prepare cash deposits as assigned by the restaurant management team - Abide and enforce to the rules and direction given by the restaurant management team Job expectations The Shift Leader performs leadership, management and organization tasks to ensure team members work efficiently and effectively during their shift. In addition, they: - Effectively plan, organize, and implement all daily operational routines and activities - Complete all required administrative duties and daily paperwork including required checklists - Supervise and perform closing and/or opening activities as directed by the restaurant management team - Establish an environment of trust to ensure honest, open, and direct communication - Role model and set a positive example for the entire team in all aspects of business and personnel practices - Ensure that they and all Team Members abide by company policies and directives - Follows all company guidelines for food and cash controls; follows all cost control guidelines to maintain and minimize restaurant costs; properly uses all products, supplies, and equipment facilities - Support the goals, decisions, and directives of the restaurant management team and is not insubordinate - Contributes to the restaurant's success by accomplishing the expected work during each shift consistently - Communicate effectively with team members and management to resolve any interpersonal issues as needed Requirements - Current student or high school diploma/GED preferred - Must be at least 18 years old and fluent in English - Certified in all stations following the DHC Training Program - Flexibility to work nights, weekends, and holidays - Ability to stand for long periods of time and work in a fast-paced environment - Positive attitude while conducting any and all duties - Commitment to guest satisfaction - Effective communicator with co-workers and the restaurant management team Transportation & accessibility - Must have reliable transportation to work, a driver's license and proof of insurance - Must have telephone or other reliable method of communicating with supervisor and co-workers Hours - Must be able and willing to work flexible hours including opening and closing shifts - This includes working weekends/nights and holidays whenever necessary Skills & Abilities - Ability to delegate tasks - Excellent time management, organizational and planning skills - Strong people/guest service skills - Ability to look at the restaurant operations from a guest's point of view - Ability to take initiative and solve problems - Able to stand for long periods of time - Able to bend and stoop - Able to work around heat - Able to work around others in close quarters - Able to lift 50-75 lbs. comfortably

The shift leader is responsible for executing all of the house team member functions. Additionally they are responsible for managing shifts executing the store plan to achieve established standards of sales and profits operating and maintaining the store to maximize guests. Shift Leaders supervise shifts in the absence of the general manager and the assistant manager To ensure you success with our company it is imperative that you become well versed with our hospitality standards menu and ingredients and the various responsibilities You'll have a great eye for detail will make sure the kitchen dining room, and service area are neat and clean at all times Ability to write routine reports and correspondence Work in a loud environment

The Shift Supervisor role is intended to support the Facility Manager and the shift operational leadership team for their shift. You will be highly organized, results driven, and will be keen to grow expertise within the role. You will be a strong communicator, collaborating cross-functionally within MHS to lead and drive the implementation of maintenance activities, repair functions, reporting compliance, and shift leadership. You will also be responsible for communication on any system bridge during the shift. You will be a strong problem-solver, forward-thinkers, and creative partners, always improving practices to bring the strategy of KPI and our Maintenance Program expertise. Your primary focus will be the safety of your team, the operational teams, and self during all work that your team executes or prepares. The Shift Supervisor would be responsible for the training adherence and safety program within the shift. The internal reporting for all work and any safety events that transpire. The role will also be responsible for collaboration with the site maintenance leadership of the customer facility to organize parts utilization, and accurate reporting of consumption. Management of Support documentation, Root Cause Analysis reviews, Incident Resolution Management and Escalation, Schedule Compliance and management of contractual Key Performance Indicators, Technician career training and reviews, team leadership and management of the shift labor allocation reporting as well as other site and customer specific functions as needed. The ideal candidate will have 2+ years as a Maintenance Supervisor or Lead. 5+ years electrical and mechanical work experience with drawings, system integrations, new technology planning, training, and implementation. Experience in manufacturing, assembly, LGVs, AMRs, or material handling are a plus. Report from the CMMS to the customer and the Facility Resident Maintenance Manager: a. PM Completion b. PM Compliance c. Equipment Uptime d. Root Cause Analysis e. Labor Allocation Support root-cause analysis on asset failures with goal to prevent reoccurrence. Training of shift team on support, recovery, and maintenance of site assets Assist clients with parts orders, consumables, repair and return of defective parts, warranty services and requests for information pertaining to their systems Requirements 5 years experience in at least 5 of the following areas: o AMR, AGV, SDV installation, configuration and service o Facilities management o Parts management o Project Management o Leadership and Mentorship programs o Analytics and reporting management or generation · Clear and effective communication style that builds client's trust and satisfaction · Ability to read blueprints, schematics and wiring diagrams to extract necessary technical information · Involves frequent contact with employees, customers, and the management team. · Work involves frequent change in activities and priorities. · It is essential that the person be flexible and able to prioritize work. · Understanding and experience in administering a Preventive Maintenance Program · MS Office tools and applications (SharePoint, Teams, Office, etc.) Supervisory Responsibilities This can vary based on region and customer base in the area however, ideally, would have fewer than 8 direct reports. Responsible for the following: · Employee timecards and expense reporting. · Schedule management for all direct reports and site level schedules. · Quarterly and annual review process and career progression for all direct reports. · Ensure technicians' reports are completed correctly and note issues, risks and recommendations as needed. · Technical expertise and mastery of mechanical / electrical drawings for industrial control systems. Repairs and maintains in accordance with operation manual, and manufacturer's specifications, mechanical equipment, conveyor system. · Must be local to facility managed. · Ability and willingness to work on-call hours including weekend, night, and/or holiday work including management of escalated call bridges and escalation to internal stakeholders. · Ability to lift, lower and carry objects up to 50 lbs., work from heights, climb ladders, and work in confined spaces, and able to be lift, PIT, and GMP certifications. · Work requires ability to identify and distinguish colors, depth perception, eye-hand coordination and manual dexterity. · Must have a valid driver's license and safe driving record. Benefits Medical Insurance Dental Insurance Vision Insurance Health Care Concierge Service 401(k) Retirement Plan (Pre-tax & Roth) Company paid Basic Life Insurance, Short-Term Disability & Long-Term Disability Voluntary Life & AD&D Insurance Voluntary Accident, Critical Illness & Hospital Indemnity Insurance Pet Insurance Milk Stork Program Wellness Program with gift card redemption and wellness challenges Paid Time Off (Vacation, Sick & 10 Holidays) Training & Development KPI Solutions provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by states, federal, or local law.

The Shift Leaders coordinates activities of team members in the preparation of menu items to ensure and efficient and profitable operation. Ensures that guests are satisfied with their dining experience. ESSENTIAL DUTIES AND RESPONSIBILITIES Capable of leading and directing others Follows service standards and sequence of service as outlined in the figure 8 You can and will be assigned to other and/ or multiple departments, besides your primary job code From time to time you may be directed to work on special projects or assist with other work necessary or important to the operations of the Company. Sizzler may alter or change your job duties, reassign or transfer job responsibilities or assign you additional responsibilities in other positions CORE COMPETENCY REQUIREMENTS “Here to Help Mentality”: Will assist different departments and team mates, other than primary job code, as needed. Guest Service: Manages difficult or emotional guest situations; Responds promptly to guest needs; Responds to requests for service and assistance; Identify and resolve problems in a timely manner. Communication: Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Able to read and interpret written information. Team Work: Balances team and individual responsibilities; Welcomes feedback; Contributes to building a positive team spirit; Supports everyone's efforts to succeed. Planning and Organization: Able to prioritize and plan work activities. Use time efficiently. Diversity & Ethics: Promotes a harassment-free environment; Treats everyone with respect; Works ethically and with integrity; Upholds organizational values. Organizational Support: Follows policies and procedures; Completes administrative tasks correctly and on time. Professionalism: Reacts well under pressure; Accepts responsibility for own actions; Complies with Grooming & Appearance requirements. Quality and Quantity of Work: Demonstrates accuracy and thoroughness; applies feedback to improve performance; meets productivity standards and strives to improve productivity; completes work in a timely manner; monitors own work to ensure quality. Safety & Security: Observes safety and security procedures; reports potentially unsafe conditions; Maintains a safe work environment; Uses equipment, materials and chemicals properly. Adaptability: Adapts to changes in the work environment; able to deal with frequent change, delays or unexpected events. Attendance/Punctuality: Is consistent at work and on time; ensures work responsibility are covered when absent; attends all restaurant meetings. Dependability: Follows instructions; responds to management directions; takes responsibility for own actions. Food Safety and Sanitation: Will be certified in accordance with local jurisdiction requirements QUALIFICATIONS Education and/or Experience Team members must have 1 year of Sizzler experience or 1 year of leadership experience. Has successfully completed the Shift Leader training program. Has successfully completed ServSafe training. Certified in all areas of the restaurant Language / Mathematical Skills Ability to read and interpret financial and written information. Ability to add, subtract, multiply, divide and dispense change correctly Ability to speak and understand English both written and verbally. Reasoning Ability Ability to apply common sense understanding to carry out detailed written and oral instructions PHYSICAL DEMANDS While performing the duties of this job the employee is regularly required to stand, use hands, talk and hear. The employee is occasionally required to stoop, kneel or crouch. The employee must frequently be able to lift, pull and push up to 50 pounds. WORK ENVIRONMENT While performing the duties of this job the employee is regularly exposed to machinery with moving mechanical parts, sharp objects and open flames. The employee can sometimes be exposed to wet, humid, cold or hot conditions. The noise level is the work environment is usually moderate Performs miscellaneous job-related duties as assigned