A major hotel franchisor is seeking a Leisure Sales Director to drive sales in the Americas. This role requires 5-7 years of sales management experience, preferably in hospitality or travel, with a proven track record of achieving large revenue targets. The ideal candidate will possess strong analytical skills, be proficient in Salesforce and Tableau, and be ready for travel. The compensation includes a salary range of $102,345 - $124,207 annually plus commission through a sales incentive plan.
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$16k-40k yearly est. 1d ago
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Concessions Supervisor | Part-Time | CFG Bank Arena
AEG 4.6
Shift leader job in Baltimore, MD
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. The Concessions Supervisor is responsible for overseeing the food & beverage serving of guests in the arena at various concessions stands, bars, and portable food & beverage locations. The Concessions Supervisor must be personable and able to work in an ever-changing fast-paced environment. The Concessions Supervisor will assist the Concessions Manager and the rest of the OVG leadership team with projects including training, inventory and special events.
The Concessions Supervisor must maintain excellent attendance and be available to work events as scheduled per business need.
This role pays an hourly rate of $20.00-$25.00
Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching
This position will remain open until April 10, 2026.
Responsibilities
Ensure proper set-up of all concessions locations prior to doors. Set-up duties may include: verifying opening inventory, assigning duties to concession workers (employee/volunteer), ensuring sanitation standards are met, verifying that each location is fully operational, ascertaining levels of food production based upon projected guest attendance has been met; assuring that SL or NFP Stand Leader has followed proper procedures for distribution and handling of cash.
Provide a high level of oversight and operational expertise resulting in the smooth, efficient and profitable execution of events.
Training new & current employees with regarding to property procedure & best practices.
Willing to cover/back-up any open position to assure location is fully operational and company standards pertaining to speed of service and guest satisfaction are met; assist with Premium Services operations and event needs, as directed.
Ensure work environment is safe and free from harassment or discrimination; immediately address all safety concerns, potential hazards, accidents or incidents. Relays safety/health issues to management immediately.
Ensure event staff and volunteers are aware of work place expectations; provide on-going assistance, training and mentoring to event staff and volunteers; promote a positive, enthusiastic and cooperative workplace environment by working side-by-side with staff and volunteers; reinforce procedures and practices through repetition; lead by example and provide on-going constructive feedback.
Ability to obtain working knowledge of all existing concession locations: geographical locations, equipment, evacuation procedures, adjacent employee and guest areas and facility access.
Responsible for supervising the service of beverages to guests including alcoholic beverages. Must check guest's ID to verify minimum age requirement for the purchase of alcoholic beverages.
Responsible for assisting in recording a guest's order and relaying the order to the kitchen via P.O.S. system.
Responsible for observing guests to respond to any additional requests and determine when the meal has been completed.
Responsible for computing the cost of the meal and presenting the guest with the check. Accept payments and provide change as necessary.
Recommends certain dishes and identifies ingredients or explains how various items on the menu are prepared.
Maintains sanitation, health and safety standards in work areas.
Must show demonstrated ability to meet the company standard for excellent attendance.
Assures that the location equipment is operable and clean prior to start of event.
Responsible for recognizing guests that are visibly intoxicated and taking action to cut off alcohol to such individuals
Enforces all company policies and procedures.
Practices excellent Human Resources skills regarding employee relations, corrective action, coaching and counseling employees and completes all necessary HR related paperwork.
Assists Management team with projects including training, inventory and special events.
All other duties as assigned by the managers and supervisors
Qualifications
At Least 1-2 years' experience working in a supervisory capacity in a food & beverage environment.
Ability to supervise the work of others.
Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, business-like and respectful manner which focuses on generating a positive, enthusiastic and cooperative work environment.
Ability to speak, read and write in English.
Ability to work well in a team-oriented, fast-paced, event-driven environment.
Possess valid food handling certificate or alcohol service permit if required by state or federal regulations.
Ability to handle cash accurately and responsibly.
Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS cash/credit transactions, cash reconciliation and product inventory
$20-25 hourly 2d ago
Assistant Store Leader - Clarksburg
Coach 4.8
Shift leader job in Maryland
Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic. Today, it is a global lifestyle brand that designs extraordinary things for the everyday, delivering seasonal collections of handbags, ready-to-wear, jewelry, footwear, home décor, and more. Known for its rich heritage and unique brand DNA, Kate Spade New York offers a distinctive point of view and celebrates communities of women around the globe who live their perfectly imperfect lifestyles.
Kate Spade New York is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible.
A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity.
Assistant Store Leader
General purpose of the position: partner with store leadership to produce successful financial results. provide leadership to the team in order to execute sales generation, clientele development, operational, visual, recruitment, and administrative functions. responsibilities include, but are not limited to the following:
essential duties and responsibilities
client & service expert:
development of a clientele through proactive client outreach and the ability to build and maintain relationships with new clients
partner with SM to develop business driving initiatives that build a repeat business or attract a new customer to the store, i.e. events and marketing opportunities
ensure each associate is actively utilizing their client book in order to generate increased sales through monthly client book reviews and evaluation of their outreach
ensure team is compliant will all clientele standards and thank you note program
ensure all associates complete the sales training program
model and supervise the selling environment, provide consistent coaching on sales training process in order to ensure the highest level of customer service and sales
leadership presence/steward of talent:
assist SM with the achievement of financial success through improvement of measurable results that positively impact the store performance
responsible for assuming the SM role in manager's absence
lead by example with the achievement of personal sales goals
educate team on product, sales plans, personal goals, measurable stats; is able to coach to these stats to ensure business is maximized
ability to network in the community to ensure open positions are filled efficiently with little impact to the business; build a bench for future promotions and openings
manage administrative recruitment duties; i.e. scheduling interviews & communicating with candidates
onboard new team members effectively through 30/60/90 touch bases; conduct ongoing review and assessment of employee performance through monthly meetings with direct reports
utilize mid-year and annual review process as a tool for associate development and advancement; monitor and address performance concerns on a timely basis, partnering GM
building brand equity:
understand and able to communicate the kate spade brand aesthetic, brand philosophy, and lifestyle to the sales team and customer
ensure brand and operating standards are met to support brand consistency.
ensure visual merchandising directives are implemented and store presentation standards are achieved and maintained.
communicate merchandise sell-through, stock position, business trend information, product issues, customer feedback to SM in order to increase customer service and sales
operational excellence:
perform and supervise store opening and closing procedures including counting register funds, completing bank deposits, opening and closing registers and securing facility
assist SM with maintaining payroll budget by managing schedule and making necessary adjustments when the business warrants
monitor, maintain, and follow company policies and procedures with a focus on loss prevention to protect the company's inventory and assets
ability to accurately manage the processing of all pos transactions to maintain the integrity of the inventory
skills and abilities required:
professional sales development and exceptional interpersonal skills
strong leadership qualities; the ability to communicate effectively with all levels within the organization and to our client base
ability to analyze selling reports, identify business trends and react quickly to the needs of the business
comfort in making decisions and mediating conflict within a team-environment
proficient in windows-based software such as excel, word and outlook
physical requirements:
available to work store schedule, as needed, including evenings and weekends
standing for extended periods of time
able to safely lift boxes up to 40 pounds
comfortable climbing ladders
education and experience required:
minimum 3 years management experience in a comparable retail environment
college degree preferred
prior luxury goods experience preferred
Our Competencies for All Employees
Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.
Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
Our Competencies for All People Managers
Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.
Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
Kate Spade is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under the consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Kate Spade at ******************
$41k-66k yearly est. 60d+ ago
Shift Leader
Irmg Group
Shift leader job in Maryland
A dynamic and growing company that specializes in creating memorable dining experiences. We are committed to fostering a diverse and inclusive workplace where every employee can thrive.
As a ShiftLeader you'll oversee daily operations, manage inventory, and ensure top standards in product quality, customer service, and cleanliness. With a focus on team support and financial accountability, you'll help create a positive work environment and outstanding customer experiences. We are an equal opportunity employer and welcome your application!
Job Responsibilities:
Oversee daily restaurant operations to maintain efficiency and high performance.
Ensure compliance with company standards in all areas, including product preparation, customer service, restaurant upkeep, inventory control, team management, recruitment, and retention.
Maintain financial accountability and deliver top-quality products and services to every customer.
Perform additional duties as needed or assigned.
Qualifications
Consider yourself a “people person,” and enjoy meeting others.
Love working as a team and appreciate the chance to collaborate.
Understand how to create a great customer service experience.
Have a focus on quality and take pride in your work.
Are open to learning new things.
Are comfortable with responsibilities like cash-handling and store safety.
Can keep cool and calm in a fast-paced, energetic work environment.
Can maintain a clean and organized workspace.
Have excellent communications skills.
$27k-35k yearly est. 11d ago
Shift Leader
Healthy Living Ventures 3.6
Shift leader job in Hyattsville, MD
Job DescriptionDescription:
CAN YOU DELIVER AMAZING?
If you enjoy a lively, fun environment and can deliver amazing, Tropical Smoothie Café is the place for you! We're looking for megastars who embrace our belief and live the lifestyle that when you eat better, you feel better. The ideal candidate will have a fun and outgoing personality who will welcome new and existing customers to the brand. We have over 800 franchise locations and are still growing. Be a part of something great and join our team today!
As the brand ambassador, the Café Manager is responsible for driving profitability through the P&L, while developing a crew that serves customers with unparalleled hospitality. The ideal candidate must align with the culture and values of the brand while delivering results in a fast-paced environment.
SHIFTLEADER ESSENTIAL FUNCTIONS
Open or close the store and run a designated shift
Conduct team huddles to ensure all crew members are assigned to their tasks, set goals for the shift and to get the team excited about their day
Make sure the daily cleaning tasks are completed each day
Ensure that the temp log requirements are met daily
Ensure all quadrants of scorecard are met
Maintains and exceeds customer expectations to build brand loyalty.
Presents a consistent, professional image of the café and crew by maintaining all sanitation, uniform and appearance standards.
Communicates and stays updated on all marketing and promotional materials. Executes marketing and sales programs with the crew members, following appropriate guidelines.
Works with Café managers and owners to ensure successful food audits with all entities (Health Department, Ecosure and Tropical Smoothie)
Benefits:
401k
Dental/ Medical Insurance
Flexible Schedule
Employee Discount
Paid 1 week vacation for full-time employees
Opportunity for Advancement (90% of our Manager's started internally)
Requirements:
QUALIFICATIONS/REQUIREMENTS
Minimum of 6 months experience in the restaurant or fast-casual field required.
Ability to resolve customer issues in the store during the shift
Lead crew members on a shift for prep, food, smoothie and general store safety and cleanliness
Resolve any employee issues in the store during the shift
Effective verbal and written communication skills.
Servsafe Certification or ANSI approved food safety course
Prince Georges County Food Service Manager license (or ability to obtain one)
$31k-38k yearly est. 15d ago
Shift Leader
Papa John's-Capitol Heights
Shift leader job in Capitol Heights, MD
Job DescriptionBring your flavor! We want you to join our vibrant team as a ShiftLeader at Papa John's. We're looking for passionate, energetic individuals to take charge and oversee our restaurant operations. You'll play a key role in ensuring exceptional customer experiences, delivering quality food, and leading our team in a fast-paced environment. This is the perfect opportunity to grow your career in the food service industry!
We also deliver tasty rewards, including:
- Bi-weekly paycheck with direct deposit.
- Flexible hours.
- Ongoing training programs.
- Papa John's retail perks and discounts, both on and off the clock.
Why Join Us? At Papa John's, we're more than just pizza - we're about growth, team spirit, and delivering top notch experiences for our customers. If you have what it takes to lead a team, thrive under pressure, and grow with a company that values its employees, we want to hear from you!Compensation:
$15 - $20 hourly
Responsibilities:
Ensure food quality and customer service standards are met.
Resolve customer inquiries or concerns in a courteous, professional, and timely manner.
Train and coach team members to enhance their skills and performance.
Lead, motivate, and support a team of employees during shifts to ensure smooth operations and exceptional service.
Assist in managing inventory levels and placing orders to keep the restaurant running efficiently.
Qualifications:
Experience in the food service industry.
Leadership experience in a restaurant or service-oriented environment is preferred.
Ability to work flexible hours, including nights, weekends, and holidays.
Must be authorized to work in the U.S.
Strong communication and organizational skills.
About Company
Papa John's seeks people who have an enterprising spirit and share our philosophy for success. Hands-on training, a clean and safe work environment, quality business practices, advancement opportunities, and meaningful work combine to produce not only the best pizza but also the best team members! Better Opportunities. Better People!
At Papa John's, we call ourselves team members instead of employees because we believe it is only through a strong team that we can produce the best experience for our customers. Whether at our corporate campus, distribution centers, our restaurants, or located internationally, Papa John's has a variety of positions for talented and passionate people.
Papa John's is an equal-opportunity employer and provides excellent career opportunities for our entire team. Our company's philosophies of promotion from within and rewards based on performance are important elements of our company culture.
$15-20 hourly 22d ago
Shift Leader
Flynn Wendy's
Shift leader job in Lexington Park, MD
Established in 2021, Flynn Wendy's has swiftly become a key player within the Flynn Group, owning and operating over 190 Wendy's restaurants across the District of Columbia, Maryland, Pennsylvania, Utah, Virginia, and West Virginia. With a diverse and dedicated team of over 6,000 employees, Flynn Wendy's stands as the 5th largest Wendy's franchise in the entire Wendy's system. Our success is a result of the hard work and commitment of every team member. At Flynn Wendy's, we are dedicated to fostering an inclusive and supportive work environment where the ideas and contributions of every team member are valued and celebrated.
We are is one of seven premier brands of Flynn Group, which was founded in 1999 by Greg Flynn. It has grown since then to the largest franchise operator in the world. Flynn owns and operates a diversified portfolio of restaurants in iconic, world class brands across diverse segments, including Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell Wendy's and Planet Fitness. Our primary mission is to be the premier operator within each of these brands. We will achieve this by focusing on our core values; Care Genuinely for People, Play like a Champion, and Win as One.
**Quality is our Recipe** here at Wendy's. And like the fresh ingredients that go into our recipes, we want our employees to also be outstanding. Not only do we want you to provide customers with great-tasting food, but also with service that puts a smile on their faces and keeps them coming back for more.
We are currently hiring for ShiftLeaders who are motivated people with excellent interpersonal skills, and the ability to establish a team that works well together, increase profits, and provide outstanding service. We are looking for someone who takes the lead to tackle problems, seeks help from others when appropriate, and is willing to provide help and mentorship to their team. If you have prior restaurant experience, you may qualify!
What else is in it for you?
+ Same Day Pay
+ Flexible Schedules
+ Growth and Development
+ Free Meals
+ Retirement Plan (eligibility requirements)
+ Group Health Insurance (eligibility requirements)
Compensation: Wendy's ShiftLeaders: $16 - $18.50 per hour based on experience and restaurant location
Flexible schedules, Medical/Dental/Vision, 401k with match, Free meals, PTO, Paid Sick Leave
Flynn Group is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations/adjustments for individuals with disabilities. If you require any accommodation or adjustments throughout the application process, please let us know. We look forward to reviewing your application and potentially welcoming you to our premier team!
$16-18.5 hourly 60d+ ago
Shift Leader
Taco Bamba Taqueria
Shift leader job in Gaithersburg, MD
Job DescriptionDescription:
A ShiftLeader is responsible for providing support to manager's by acting as Manager on Duty (MOD), handling day to day managerial tasks including checking in orders, placing orders, staffing, cash handling, guest management and opening and closing the restaurant. ShiftLeaders will take orders, run food, maintain a clean and organized dining room, bag and deliver to go orders, enforce team deployment in the front of house, ensure prep is completed for service, support bartenders as needed and be the go to contact for any issues on shift if managers are not present.
DUTIES AND RESPONSIBILITIES
Service
Greeting guests upon arrival
Providing excellent customer service during guests dining experience, from entry to the restaurant through departure and everything in between
Memorize the menu at your location
Able to read readily available recipes to make store specific cocktails
Cash handling
Responsible for handling guest complaints on shift
Can cover any FOH position in event of a call out
Memorizes Steps of Service for cashier, bar and expo
Sanitation/Food Safety
Sweep and mop floors
Sanitize and wipe down tables and other surfaces
Maintain beverage and salsa stations
Clean bathrooms
Ability to complete internal health audits
Follows checklists for opening and closing
Check food and equipment temperature to ensure food safety compliance
Able to complete line checks and provide feedback when food does not meet spec
Leadership
Able to open and close the restaurant solo
Complete a check out for every FOH team member before they conclude their shift
Ensure all prep for FOH is identified at the beginning of the shift and completed by the end of the shift
Holds peers accountable to company standards
Go to trainer for cashier position at your location
Admin
Data entry, including invoices
Able to properly receive and verify paper and alcohol orders
ATTITUDE
Friendly
Possess a sense of urgency
Thoughtful
Natural ability to connect with others quickly
Intuitive
Responsible
Curious
QUALIFICATIONS
Minimum
Able to speak English
Comfortable working with a team
Basic math knowledge, particularly addition and subtraction
Able to take constructive criticism
Able to handle conflict with potential guest issues
Ability to read and follow instructions
Good verbal communication skills
Comfortable with technology (POS systems, printers, KDS, etc)
Able to multitask and prioritze on the fly
Conflict resolution, both with guests and team members
Preferred
Prior experience in a restaurant job
Prior experience with Revel, Ctuit, and/or Zenput
Can speak English and Spanish
Prior management experience
Food Manager certification
Any local certifications that are required in the store's jurisdiction
Requirements:
PHYSICAL REQUIREMENTS
Able to lift 25+ pounds
Able to stand on their feet for 8 hours uninterrupted
Able to be stationary for multiple hours at a time completing repetitive tasks
Able to move quickly throughout the restaurant
Able to access and navigate all areas of the restaurant
Able to work in excessive heat and cold associated with the kitchen environment
$26k-35k yearly est. 11d ago
Shift Leader
Sv Bmore LLC
Shift leader job in Baltimore, MD
Job DescriptionBenefits:
Employee discounts
Flexible schedule
Free uniforms
Benefits/Perks
Flexible Scheduling
Competitive Compensation
Career Advancement Opportunities
Job Summary
We are seeking an experienced Shiftleader to join our team! As a Shiftleader, you will be responsible for the restaurants operational performance during your shift. You will create employee schedules, supervise staff, and assign duties to ensure the restaurant runs smoothly. The ideal candidate is a strong leader with restaurant experience.
Responsibilities:
Train and manage employees and assign duties as needed
Lead team in providing exceptional customer service
Resolve customer complaints gracefully and with tact
Adhere to all health and safety rules and regulations
Provide sales and productivity reports to upper management
Maintain appropriate inventory levels, reorder and restock when necessary
Cover the shifts of absent employees
Qualifications:
High school diploma/GED
Previous food service experience
Familiarity with Microsoft Office, restaurant management software, and POS software
Ability to remain calm and thrive under pressure
Excellent management and leadership skills
Strong communication and problem-solving skills
$27k-35k yearly est. 27d ago
Shift Lead - Union( Dunkin, Philips Seafood)
The Grove Master
Shift leader job in Baltimore, MD
Reports to: Director of Ops, General Manager, Assistant Managers and Supervisors
The Shift Lead (SL) has a primary focus on assisting management with monitoring the day-to-day activities of the unit and subordinates, aid in monitoring productivity levels and assign responsibility for specified work and/or functional activities within the framework as set by management. The Shift lead is responsible for giving work direction while monitoring scheduling for adequate shift coverage.
The SL is also responsible for providing excellent customer service to customers. The SL will work closely with location Management and all store crew members and associates.
The SL is responsible for a variety of duties in the store which include counter help, food prep, preparing food, product stocking, dishwashing, cleaning, emptying trash, etc.
Essential Job functions of the SL include:
Monitor and observe the day-to-day activities during the shift and assist with any problems that may arise. Interact well with coworkers and offer help and assistance as needed.
Coordinate with management for training of new employees.
Coordinate breaks for employees working in the store.
Complete opening and closing procedures in accordance with company policy.
Be a champion of customer service and provide excellent customer service to customers.
Greet and acknowledge customers quickly, take food orders, deliver food orders, and provide information about menu.
Retail products and promotions to customers and upsell products. Always maintain a solid knowledge of products, services, and special promotions.
Operate POS cash register and accurately record items purchased by the customer.
Accept customer payment and secure cash in POS cash drawer. Follow TGI's cash handling policy and procedure and always maintain proper security of cash.
Assist with a variety of kitchen functions such as food preparation, cooking or preparing food and dishwashing.
Ensure proper food and beverage handling procedures are being followed including wrapping, labeling, dating, rotating, and checking temperature of products.
Estimate product usage in the stores and request stock to ensure proper product levels.
Regularly stock and reorganize product items in the store that get unorganized during sales.
Ensure proper rotation of products using the FIFO method - first in first out.
Participate in monthly inventory.
Clean and sanitize workstations and equipment in stores regularly.
Clean utensils, pots, and pans and put away clean items.
Clean walls, windows, and any general areas if dirty.
Clean anything that could result in customer injury to keep customers safe.
Empty trash bins, sweep and mop floors.
Follow all security and safety procedures while in stores.
Notify Management of any incidents or accidents immediately.
Other duties as needed and required by the job or by management.
Qualifications
The TGI Requirements and Qualifications for the SL include:
Ensure that all quality and Health/Safety requirements are met in accordance with Federal, State, and Local standards.
Comply: Always complies with all airport and/or train station rules and regulations.
Dependability: Is punctual. Can be relied upon to be at work according to schedule. Complies with policies regarding clocking in/out and use of breaks.
Uniform/Personal Appearance: Always dressed in complete uniform and presents a well-groomed appearance.
Commitment: Shows initiative and follows through with tasks. Ensures overall duties are performed efficiently and on time.
Customer Service/Salesmanship: Consistently effective and pays attention to customer's needs.
Requires the ability to speak in English clearly, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers.
Store Operations: Is dependable and conscientious about performing tasks. Informs Management of issues that arise during a shift.
Communication: Communicates effectively and listens well.
Teamwork/Interpersonal Skills: Is cooperative and helpful. Offers help and assistance and can be counted on. Interacts well with others.
Conduct: Is friendly and even-tempered. Performs consistently and effectively under pressure.
Product Handling/Stocking: Handles all products and supplies in a safe and sanitary manner. Distributes the products and supplies efficiently according to store's requisition/stock list.
Company Policies and Procedures: Regularly adheres to policies and standard operating procedures.
Must be able to bend, twist and stand for extended periods to perform job functions.
Must have the ability to lift and push objects weighing over 40 lbs.
Follows safety rules provided in the TGI Safety Manual along with other TGI policies and procedures.
Reports any safety hazards to management immediately.
Other: May be required to perform tasks that are not specifically listed in this job description.
$27k-35k yearly est. 11d ago
Shift Leader
28059 Jersey Mike's Subs Columbia
Shift leader job in Columbia, MD
Job Description
Jersey Mike's Subs has been making amazing subs since 1956 in Point Pleasant New Jersey!
The Jersey Mikes tradition was founded on a strong sense of community and commitment to the personal and professional development of our people. Our goal is to serve the highest quality sub sandwich to our customer in a manner that projects a thankful and caring mentality to every person that comes through our door. Our culture is a culture of "giving" and supporting our local communities so that all can be lifted together.
"Jersey Mike's "A Sub Above"
Jersey Mikes is committed to providing our customers with the most enjoyable and satisfying experience possible through our amazing subs and unparalleled customer service.
We understand that it all starts with a winning team of individuals who are fun, personable,diligent, positive, energetic, eager to learn team players who take pride in what they do and who they are. At the end of the day they are focused on executing great customer service with a Great Big Smile! If you possess these attributes and can commit to improving upon them, we would love to speak with you about joining our team!
A ShiftLeader is responsible for supporting the management team in the execution of running their assigned location. This includes, but is not limited to:
1. Coaching the staff to deliver amazing customer service;
2. Producing high quality food;
3. Delivering the Jersey Mike's experience;
4. Cash handling;
5. Following the Learning Management System Training Program;
6. Developing others for career growth;
7. Enforcing policies and procedures;
8. Participating in local and national marketing initiatives;
9. Building sales;
10. Maintaining the cleanliness and proper sanitation practices in the establishment;
11. Being certified in all four positions of the restaurant;
12. Effective communication;
13. Having a sense of urgency;
A ShiftLeader is expected to:
1. Move or Transport up to 50 lbs without assistance unless a medical notation is made whereas any physical disabilities are covered by the Americans with Disabilities Act or a temporary doctor's note with a time frame for the restriction on your ability;
2. Work 38-40 hours per week;
3. Have the ability to get to and from work;
4. Communicate with the GM/AGM/DM of any issues they are having;
5. Lead by example in terms of quality of the food they make, the way they interact and provide customer service, and coming to work in a clean, fitted, and pressed uniform daily.
Create food consistent with Jersey Mikes high quality standards
• Maintain restaurant that is noticeably cleaner than others
• Work in a fast-paced team driven atmosphere
• Ability to multitask and work with a sense of urgency
• Interface with customers and provide an exceptional experience
• Full understanding of the term's accountability and integrity
• Key Holder
• Perform all tasks related to opening and closing of store
• Knows how to bake bread and perform all prep
• Manage and lead crew of 2 to 5 people
• Proficient in slicing
Qualifications for the job:
• Education: High school degree or equivalent
• 1 Year QSR experience preferred
• Other: Must be 18 years or older to operate the slicer
• Serve Safe Certification - Food Handler
• Must have reliable transportation
This website is not operated by Jersey Mike's Franchise Systems. Jersey Mike's restaurants are independently owned and operated franchise locations. Franchisees are independent business owners who set their own wage and benefit programs, which can vary between franchisees. Your application will go directly to the franchisee, and all hiring decisions will be made by the franchisee.
We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, marital status, familial status, military service or veteran status, status with regard to public assistance, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, and local laws and ordinances.
We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete this form or to participate in an interview, please let us know.
California Residents: Please review the California Consumer Privacy Act Notice at the conclusion of this Application for Employment form.
Rhode Island Applicants: The Company is subject to Chapters 29-38 of Title 28 of the General Laws of Rhode Island, and is therefore covered by the state's workers' compensation law.
Massachusetts Applicants: Note that it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Maryland Applicants: UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT OR CONTINUED EMPLOYMENT, THAT AN INDIVIDUAL SUBMIT TO OR TAKE A LIE DETECTOR OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100.
* To the extent required by applicable law, the Company maintains a smoke-free workplace.
**The Company considers this Application for Employment to be a part of the personnel record.
We use eVerify to confirm U.S. Employment eligibility.
$27k-35k yearly est. 8d ago
Shift Leader
Flynn Pizza Hut
Shift leader job in Cambridge, MD
Flynn Hut joined the Pizza Hut system in 2021. In 2023, we expanded internationally acquiring Pizza Hut's master franchisee in Australia with 260+ units. Today we are the largest Pizza Hut franchisee in the world with 1200+ locations and are operating in 2 Countries. We continue to grow by building new stores and acquiring other franchise operators.
We are one of seven premier brands of Flynn Group, which was founded in 1999 by Greg Flynn. It has grown since then to the largest franchise operator in the world. Flynn owns and operates a diversified portfolio of restaurants in iconic, world-class brands across diverse segments, including Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's and Planet Fitness. Our primary mission is to be the premier operator within each of these brands. We will achieve this by focusing on our core values; Care Genuinely for People, Play like a Champion and Win as One.
**Pizza Hut ShiftLeader - Do you want to shift your career into a higher gear? Your Opportunity, Your Future, Your Career, Great Pay and Benefits!**
Working at Pizza Hut is about being part of something bigger, having fun, making new friends, while earning extra cash with a flexible schedule. If you are ready to take the next step in your career, our ShiftLeader position is the right one for you. The ShiftLeader training program will develop your management skills and offer future career success. All you need is the willingness to be great.
Sound good? We have
Additional Information: Keep in mind, this is just basic information. You will find out more after you apply! So, if you want a flexible job with an innovative company, then Pizza Hut is the place for you!
Flynn Group is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations/adjustments for individuals with disabilities. If you require any accommodation or adjustments throughout the application process, please let us know. We look forward to reviewing your application and potentially welcoming you to our premier team!
$26k-35k yearly est. 60d+ ago
Shift Lead
Nandosrestgroup
Shift leader job in Silver Spring, MD
Nando's PERi-PERi Shift Lead / Supervisor
#everyoneiswelcome
We are looking for fun and fired up people to join our family restaurants in the Northern Virginia area. Our ideal candidates have great energy and thrive on teamwork. We offer a FUN, casual work environment that feels more like being part of a family than it does a boring old job. Are you detail oriented, confident, thoughtful and dedicated to the customer experience?
If so-check us out - you'll be happy you did! There's nothing like the energy of working in a restaurant... and there's no place like Nando's! Come on... let's have fun and make money together! Game on!
PERi-Benefits
Your competitive base salary, which we commit to reviewing annually
A delicious free meal on us every shift you work
Bonus eligible if maintains average of 30 or more hours per week (this is an average of all hours worked)
50% discounts for you and your family when you're not working
6 Weeks Paid Training
Eligible for health insurance beginning the 1st of the month following start date (must a average 30 hours a week)
Immediately eligible to begin earning up to 5 days on PTO (prorated based on start date)
Immediately eligible to begin earning Sick + Safe Leave immediately.
Parental Leave available after 1 year.
Opportunities to attend offsite Nando's cultural immersion events and interact with fellow Nandocas from other locations.
Referral Rewards
Our commitment is to grow our leaders from within
Immediately eligible to begin earning up to 5 days on PTO (prorated based on start date)
Immediately eligible to begin earning Sick + Safe Leave immediately.
Parental Leave available after 1 year.
Participate in a 401(K)-retirement savings plan with up to a 4% match after your 1st year here
QUALIFICATIONS
Ability to complete onsite Shift Lead Training -in one of our Nando's restaurants.
Comfortable with both verbal and written English communication
Must pass a background and credit check
Be able to hold a food handlers and alcohol serving license (as needed by the restaurant's jurisdiction)
Possess excellent communication skills that will serve their ability to professionally navigate and resolve situations with both Nandocas and guests
STILL INTRIGUED? KEEP READING
SHIFT LEAD
Shift Leads shine by positively influencing the team through strong relationships with both the team and with their managers. Shift Leads may sometimes be scheduled in position (i.e. Griller or Cashier) and other times may serve in a supervisory role. These rock stars have the soft skills to be able to coach Nandocas (hourly employees) and diffuse upset customers. They proactively manage their time and energy - delegating tasks and leading service. As with all members of the Nando's family, there is an expectation to wear multiple hats, seek out opportunities to make us and themselves better every day and in general, be a good team player!
Lead Your Peers…
Consistently communicate in a respectful, proactive, and effective manner and tone to build credibility with your peers
Engage with guests and Nandocas alike to develop relationships and create lasting connections
Practice and exude professional language and demeanor at all times to navigate and resolve situations with both Nandocas and guests
Manage Your Shifts…
Lead all shifts to Nando's food safety and operational standards while providing and an excellent and safe guest and Nandoca experience
Practice responsible Cash Management including: monies issued, safe counts, deposit preparation, cashier check outs, discount authorizations, refunds, and voids following Nando's policies
Be responsible for the safety and security of your People and Restaurant by safeguarding keys, securing doors, and setting the alarm.
Thoroughly execute all opening duties: Read the Manager Communication Log (MCL), review the staff line up for the shift, check catering orders and ensure operational preparedness to execute, review sales forecast for the day, validate previous days inventory, complete prep sheet, complete any food and beverage orders required, count safe, assign cash drawers, order change, complete chicken cook sheet.
Own Back of House duties during the shift, to include: completion of prep and pull/thaw lists, full utilization of the cook sheet to call chicken, and consistently performing timely and accurate line checks.
Thoroughly conduct a Shift Changeover: Ensure the next manager and team of Nandocas are set up for success by making sure that all AM monies and safe are reconciled, food and production levels are validated, a final walk through is conducted and the Manager Communication Log (MCL) has been updated
Thoroughly execute all closing duties, to include: Conduct final walk through to check for cleanliness, set up catering orders for the next day, complete closing inventory, reconcile all cash for the day, validate all time keeping for the day, run end of day reports, update the Manager Communication Log (MCL).
Nando's North America provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
$26k-35k yearly est. 21h ago
Shift Leader - 4692
Domino's Franchise
Shift leader job in Silver Spring, MD
Domino's Pizza has been the world's leader in pizza delivery since 1960, and Frank Meeks made sure that the Washington DC Metropolitan area would get a taste of the Domino's experience. Founded in 1983, Team Washington, Inc. has evolved into one of the best Domino's Pizza franchises and is globally recognized for great service, great teamwork, and great food. What other pizza franchises do you know that serve pizza to the President of the United States? That's right, we do. With a multitude of awards and achievements, Team Washington, Inc. works hard to be the best and give back to the neighborhoods we serve.
At Domino's Pizza, Our Most Important Ingredient is Our People! We offer employment opportunities within our franchise stores. Take the first step in joining our team, and you'll find opportunities you won't find anywhere else in the industry!
Job Description
Summary: Assists in the daily oversight, coordination and execution of stated objectives in sales, costs, employee retention, customer service and satisfaction, food quality, cleanliness and sanitation.
Summary: Delivers excellent service, product and image standards to maintain high customer satisfaction.
Essential Job Functions:
1. Provides leadership support to the Manager on Duty (MOD).
2. Maintains high standards of customer service during high-volume, fast-paced operations.
3. Communicates clearly and positively with management and team members.
4. Greets customers in person or via phone and takes order professionally and promptly.
5. Provides excellent customer service to encourage repeat customers, providing information regarding menu and specials.
6. Helps support shift management.
7. Communicates daily job assignments on each shift.
8. Oversees pre-close functions while ensuring service and food quality standards are maintained.
9. Front of the House (FOH): Oversees cash management duties. Counts down registers, tracks cash and coupons for accountability. Processes daily report(s).
10. Back of the House (BOH): Adheres to all waste tracking procedures and adheres to all food and labor cost best practices.
11. Avails chances to “up-sell” additional products
12. Masters Point of Sale (POS) computer systems for automated order taking.
13. Handles currency and credit transactions quickly and accurately.
14. Follows procedures for safe food preparation, assembly and presentation.
15. Assists management with inventory control and stock ordering.
16. Builds loyal customers through friendly interactions and consistent appreciation.
17. Resolves complaints promptly and professionally
18. Cross-trains and coordinates scheduling with team members to ensure seamless service.
19. Takes initiative to find extra tasks when scheduled duties are complete.
20. Assemble and fold boxes. Affix labels and promotional materials as needed.
21. Prepares a variety of pizzas and other menu items.
22. Measures ingredients required for specific items being prepared.
23. Reads order slips or receives verbal instructions to prepare order according to specifications, often making several different orders simultaneously.
24. Cleans, stocks and restocks work stations and display cases.
25. Transfers supplies and tools between storage and work areas.
26. Packs, weighs, and labels products as required.
27. Ensures supervisor is aware of food shortages.
28. Adhere with all quality standards, principles, guidelines and policies
29. Perform other duties as assigned.
Company Wide Responsibilities:
1. Promotes company policies and advocates for Team Washington
2. Assures proper attendance and actions
3. Provides and receives positive feedback and/or constructive criticism
4. Maintains good communication with co-workers
5. Serves as a resource for co-workers
6. Cross-trains, learns how role interacts with other departments
7. Works with manager and management to solve problems, providing suggestions as needed
8. Maintains clean and organized work area, taking ownership of surroundings
9. Maintains appropriate confidentiality in information
Qualifications
All your information will be
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are presentative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to pass applicable Company background checks.
Excellent written and verbal communication skills as needed in interactions with management, and customers, take and process orders
Superb ability to multi-task
Ability to function in a dynamic, fasted paced environment
Ability to adjust to changing priorities
Ability to enter orders using a computer keyboard or touch screen
Ability to take orders over the counter or phone
Ability to work independently and as part of a team
Ability to add, subtract, multiply and divide accurately and quickly (may use calculator). Must be able to make correct monetary change
Ability to lead the team on duty!
kept confidential according to EEO guidelines.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$26k-35k yearly est. 8d ago
Shift Leader
Smashburger 1718 Rockville
Shift leader job in Rockville, MD
Job Description
ShiftLeader
Our first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams' learning and growth.” We just build better. Better Burgers. Better Teams. Better Experiences.
Better Benefits: Build a better experience work & lifestyle!
Tip share-earn up to $2/hr. extra in tips
Get Paid $ to Refer your Friends*
RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work *
Flexible schedules in a fun, family friendly, team environment
Medical, Dental and Vision Options**
Paid time off - vacation and sick**
401K match (21 and older)
Employee Assistance Program
Fast track for career opportunities and management experience
Free uniform
**Eligibility based off of time in position and average hours worked
*Referred Employees Must Be in Good Standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions
ShiftLeader Responsibilities
Reporting to the Restaurant General Manager, our ShiftLeaders are the champions of better burgers! In this role you will:
Manage the performance of both FOH & BOH employees
Promote a fun and positive work environment
Manage the effectiveness of people focused processes and systems
Provide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training
Reward and recognizes employee performance that exceeds company standards
Manage with integrity the daily completion of operational check lists to include
Line checks and uniform standards
Opening/closing check lists
Safe and deposit logs
Manage the guest experience metrics (NPS and OSAT)
Manage FSC operational standards daily
Ensure all food safety standards are followed & in compliance with local health depts.
Exemplify guest service on each shift of the day and communicates SIZZLE service standards to the employees
Manage the successful onboarding and training for all new employees
Follow COGS management procedures for food ordering and inventory
Follow company cash policies to ensure minimal losses through theft or shortages
Manage daily labor
ShiftLeader Requirements
Previous ShiftLeader Experience
90-day completion of train the trainer course
Flexible to work nights, weekends, and holidays
Follow Smashburger uniform standards
Ability to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulations
Must successfully complete Smashburger training program
Possess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teams
People management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams
Excellent attention to detail
Proven time management, consistency, and organizational skills
Highly motivated, self-directed, and results driven
Physical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs.
Ability to work in high temperatures
All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants, or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge.
We use eVerify to confirm U.S. Employment eligibility.
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We use eVerify to confirm U.S. Employment eligibility.
$26k-35k yearly est. 24d ago
Shift Leader (Team Captain)
Pike & Rose-South Block
Shift leader job in Rockville, MD
Job DescriptionDESCRIPTION:
Do you find that you're always helping others? Does decision making come naturally to you? Do you strive to do the right thing, even when no one is looking? Are you smiling?
As a Team Captain, you will contribute to the success of South Block by assisting the store management team with operations, focusing on maintaining the South Block Experience for our Blockstars and Guests!
The Team Captain is the ambassador of South Block and the champion of our Mission. Your smiling face and positive vibes is how we create an awesome guest experience, because making people feel awesome is what we do! Team Captains come to work every day to support the South Block vision of "Building healthier communities, ONE Block at the time.”
WHAT'S IN IT FOR YOU:
Introduction to Management! Gain valuable experience that will build your leadership skills set and thrust your career forward.
Competitive hourly wages + tips (Tips average between $3 to $6 per hour worked)
Flexible schedules
Casual and comfortable working attire
Closed on Thanksgiving, December 24th, and December 25th
Free shift meals (smoothies...bowls...juice... KALE YEAH!)
Employee discounts when not working
Friendly, positive, & inclusive work environment
Opportunities to grow with an expanding local brand
Generous referral bonus for bringing your friends to the team
Health, Vision and Dental*
Discounts on childcare, auto, electronics and more through LifeMart
Make an impact on your community
WHAT YOU'LL BRING TO THE TABLE:
Solution oriented mindset
Be able to run shifts & lead the team: Open & Close the store effectively
Open to feedback and learning new skills
Attention to detail
Ability to lead
Excited to train and develop team members
Schedule availability that meets the needs of the business
The ability to communicate in English and in a professional manner
Be 16 years of age or older
Ensure quality control with the team
Place and receive orders
Some prior experience leading others (not necessarily professionally - be ready to talk about leading!)
We are always looking for amazing people to join our team! While we appreciate some prior leadership experience, we appreciate good vibes even more. Don't worry, we will teach you the rest! We value team players with a strong work ethic, a solution-oriented mindset & positive vibes! If that describes you, you may have just found your dream job at South Block! Life is better on The Block!
We use eVerify to confirm U.S. Employment eligibility.
$26k-35k yearly est. 30d ago
Rover Dog Daycare Attendant Shift Lead
Dogtopia of Whiteflint
Shift leader job in Rockville, MD
Job DescriptionDescription:
Bring your dog to work? That's right! Dogtopia, the industry leader in dog daycare, boarding, and spa services has an immediate opening for an energetic, organized, business-minded individual that will assist in all areas of Dogtopia as a Rover. This role will be cross-trained as a Canine Coach & Pet Parent Coordinator. This person should love dogs- and, upon successful completion of training, you can even bring YOUR dog to work with you! What a bonus!
About the Rover Role:
The focus of the Rover is to ensure a safe and fun play environment for each pup while supervising the team to ensure all standards are being met ensuring safety and superior customer service are at the forefront of everything.
You are responsible for being a multi-tasker and assisting in all areas of the business, able to jump from a playroom to the front desk with ease.
You care for all furry friends as if they were a part of your family.
Creating the Most Exciting Day Ever for the pups in your playroom.
You interact with dogs and are always on stage. All rooms are equipped with cameras so Pet Parents can stay engaged with their dogs and watch the fantastic experience you create for their pup.
Greet everyone who walks in or out of Dogtopia.
Answer Pet Parent questions over the phone and in person.
Check pups in and out of daycare.
Share information about our daycare packages and memberships with Pet Parents.
Conduct dog evaluation
About US:
We love and care for our Pet Parents' pups like they are our own.
We provide you with the industry's best training in dog behavior and care.
A big part of our success: we hire great people, who love dogs, and we treat them exceptionally well and reward them for their excellence.
It's always bring your dog to work day!
About YOU:
You love dogs and would love to care for them all day, every day!
You're fast-paced, with a strong sense of urgency.
You're the kind of person who takes your job seriously.
You thrive when you have multiple challenges on your plate.
You're focused on achieving goals consistently and efficiently.
You're careful not to make mistakes and can be counted on to ensure all the dogs are safe and well cared for!
You're lively, enthusiastic, and a very strong communicator.
You are cooperative, helpful, and careful.
You like meeting and interacting with new people.
You like to work with others and build a teamwork consensus.
You enjoy motivating a team through positivity to accomplish common goals
You enjoy working in a collaborative, harmonious teamwork environment.
You are 18+
Supplemental pay
Tips
Other
Additional benefits
Flexible schedule
Dental insurance
Vision insurance
Referral program
Employee discount
Pet rider program
Other
Paid time off
Health insurance
Disability insurance
Requirements:
Required Skills/Abilities:
Excellent verbal and written communication skills.
Excellent interpersonal, customer service and sales skills.
Excellent organizational skills and attention to detail.
Strong analytical and problem-solving skills.
Strong supervisory and delegation skills.
Committed to the success of the team and not just as an individual.
Proficient with Microsoft Office Suite or related software and POS systems.
Education and Experience:
High School Diploma required.
3-6 months in a high-volume animal care setting preferred.
Minimum 1 year of customer service focus facing professional work history required.
Franchise experience preferred.
Physical Requirements:
Prolonged periods of standing, walking and moving around the playrooms.
Prolonged periods of sitting at a computer.
Must be able to lift up to 50 pounds at times.
Other Requirements:
Must love dogs.
$26k-35k yearly est. 3d ago
Shift Leader
Dave's Hot Chicken
Shift leader job in Rockville, MD
Do you enjoy working in a fast-paced (but fun!), clean, cook-to-order environment? Are you motivated by the opportunity to earn weekly bonuses and tips? Are you interested in leading a team? Then this is the job for you!
As a ShiftLeader, you'll be trained on all aspects of the restaurant and help ensure the satisfaction of all our guests through your leadership. This includes cooking, cleaning, and interacting with our guests.
Our commitment to customer service, cleanliness & serving fresh, quality food is what really sets us apart from the rest. Above all else, our guests are the priority, we dictate their experience and they pay us to be here!
We love to keep it simple - the more you put in, the more you get out.
Requirements:
Minimum age: 18 years old
High school diploma, some post-high school education a plus
1-2 years previous leadership experience in some capacity
The Perks!:
Competitive Base Wage +Tips ( Adds an average of $1.50-3 per hour to base wage)
Opportunities for advancement to upper management
Supplemental pay
Tips
Benefits
Flexible schedule
Employee discount
Paid training
$26k-35k yearly est. 15d ago
Cybersecurity Shift Lead
Cybermaxx, LLC
Shift leader job in Linthicum, MD
Job DescriptionDescription:
At CyberMaxx, we believe it is our duty to defend against those committed to wide-scale societal disruption through cyberattacks.
We help our customers reduce risk by tightly integrating MDR with offensive security, threat hunting, security research, and digital forensics and incident response (DFIR) to continually adapt to new and evolving threats. Our modern MDR (Managed Detection & Response) approach is tailored to the unique characteristics and risk factors of each customer, enabling us to take full ownership of the response process and, optionally, manage key security controls. By thinking like an adversary and defending like a guardian, we help our customers stay a step ahead of threat actors.
At CyberMaxx, we value humility, transparency, intellectual curiosity, and a customer first approach.
CyberMaxx is seeking a highly motivated and experienced SOC Shift Lead to guide our Security Operations Center team during assigned shifts. This leadership role is critical to ensuring 24/7 security monitoring, incident detection, and rapid response for our clients. The SOC Shift Lead will provide technical guidance, maintain operational excellence, and promote a culture of continuous improvement while leading a high-performing team in a mission-critical environment.
Key Responsibilities
Lead and coordinate SOC analysts during assigned shift, ensuring adherence to procedures and performance expectations.
Serve as the first line of escalation for high-priority or complex security incidents.
Oversee real-time monitoring, analysis, and triage of security alerts from various security platforms.
Validate and ensure completeness, accuracy, and consistency of incident documentation and ticketing.
Enforce adherence to playbooks, runbooks, and service level agreements (SLAs).
Provide shift handoff summaries and briefings to incoming teams and SOC leadership.
Mentor and coach team members to drive continuous skill development and career progression.
Assist with onboarding of new analysts and ensure proper access to customer environments.
Participate in operational planning and post-incident reviews to identify improvements.
Collaborate across internal teams to support customer onboarding, tuning, and custom configurations.
Maintain awareness of emerging threats, vulnerabilities, and security technologies.
What It Takes to Be Successful
Bachelor's degree in a related field or equivalent combination of education and work experience.
3+ years of experience in a SOC or cybersecurity operations role, with at least 1 year in a lead or supervisory capacity.
Certified in one or more recognized cybersecurity certifications (e.g., CompTIA Security+, CySA+, GCIH, GCIA, CEH).
Experience with SIEM, EDR, and other security tools and platforms.
Ability to work in a 24/7 operational environment with rotating shifts, including nights, weekends, and holidays.
Strong written and verbal communication skills, especially in high-stress scenarios.
Demonstrated ability to lead, motivate, and support teams in fast-paced, high-stakes environments.
Legally eligible to work in the US, EU, or APAC regions as assigned.
Preferred Qualifications
Familiarity with MDR service models.
Exposure to incident response frameworks (NIST, MITRE ATT&CK).
Experience with multiple customer environments in MSSP/MDR contexts.
Prior experience with mentoring or team training programs.
Some Of What We Offer
Flexible Paid Time Off
401k with a company match
Medical, Dental and Vision Coverage
Voluntary Short Term and Long-Term Disability
Employee Assistance Program with Mental Health Supplement
Voluntary Basic, Accidental, and other ancillary life insurance
Health Savings Account Contribution (with selection of a HDHP)
10 annual, paid holidays
CyberMaxx will consider all qualified applicants without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, disability, veteran or military status, age, genetic information, or other characteristics protected by federal, state, or local applicable law.
Requirements:
$27k-35k yearly est. 9d ago
Shift Leader
Picca Pollo A La Brasa
Shift leader job in Germantown, MD
We're hiring ShiftLeaders to join our team!
As a ShiftLeader for Sardi's, you will be expected to maintain accountability for the efficient and profitable operation of their Sardi's location. You will consistently delivery “impeccable service” to our guests; provide food of highest quality with great flavors and great value; create and maintain an environment of trust, credibility, and respect. You will ensure Sardi's policies and procedures are implemented and maintained in a consistent manner. ShiftLeaders are expected to support and help develop Team Members throughout the day.
Why work with us?
We offer great benefits to our team members including:
PTO- Paid Time Off
Free meals
Health Insurance contribution
Holiday Pay
Weekly Pay
Sardi's is an equal opportunity employer and does not discriminate against any applicant or employee because of race, color, religion, sex, national origin, disability, age, or military or veteran status in accordance with federal law. In addition, Sardi's complies with applicable state and local laws governing non discrimination in employment in every jurisdiction in which it maintains facilities. Sardi's also provides reasonable accommodation to qualified individuals with disabilities in accordance with applicable laws.
Disclaimer - Sardi's values diversity among our team members and the unique perspective this brings to the Company
Disclaimer - It is unlawful in Maryland to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this provision is guilty of a misdemeanor and subject to a fine not exceeding $100.