Shift leader jobs in McKinney, TX - 2,421 jobs

Salary : $40,672.44 - $58,592.47 Annually Job Type: Full-Time Department: Public Works Division: Utilities Performs supervisory duties involving progressively responsible experience with the coordination of crews engaged in the water and wastewater divisions. The employee performs related work as required. Examples of Duties The following duties are typical for this position. These are not to be construed as exclusive or all-inclusive. To perform this job successfully, an individual must be able to demonstrate competence and satisfactory performance of these duties. Other duties may be required and assigned. Schedule, plan, direct and assist the activities of work crews engaged in the water and waste water divisions. Responsible for supervising and organizing the work of and assuring the technical correctness of functions performed by other Foreman, Equipment Operators, semi-skilled and unskilled laborers within the division Establish policies, methods and procedures to be followed by work crews Investigates citizen complaints and takes or recommends appropriate action Maintains a variety of operational records Monitors equipment utilization and maintenance, recommends replacements and may participate in the preparation of specifications for and the acquisition of equipment May requisition, purchase and/or maintain supplies Ability to operate all equipment in water and sewer divisions, including backhoes, track hoes, bulldozer, dump trucks, frontend loaders, and flush vac equipment KNOWLEDGE SKILLS AND ABILITIES Progressive knowledge of the methods and techniques used to supervise and coordinate work crews in the work area Progressive knowledge of the tools, equipment and materials used in the assigned work area Extensive knowledge of departmental policies and procedures Progressive knowledge and skill in operating the tools and equipment used in the assigned area Ability to train, direct and supervise the work of subordinate employees Ability to establish and maintain effective working relationships with employees and the public Nothing in this limits management's right to assign or reassign duties and responsibilities to this job at any time. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change. Typical Qualifications MINIMUM REQUIRED QUALIFICATIONS Must have ability to obtain TCEQ Grade C Water Distribution License and Type II Wastewater collector license Must have high school diploma/GED Must have valid Class A CDL Must have valid driving record sufficient for coverage by City's auto liability carrier at the time of placement Excellent public relations skills Physical & Work Environment The physical and work environment characteristics described in this description are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions or as otherwise required by law. Employees needing reasonable accommodation should discuss the request with the employee's supervisor or Employee Services. Ability to withstand frequent standing and walking Ability to withstand frequently carrying and lifting objects ranging from 1-25 pounds Ability to withstand occasionally carrying and lifting objects ranging from 25-50 pounds The City of Denison is proud to offer an array of benefits and wellness opportunities for employees. to learn more.

SERVE At the City of Plano, our values make us who we are and guide us as we SERVE our city. As members of Team Plano, our organizational Values (what is most important to us) make up the acronym, SERVE (Stewardship Engaged Respectful Visionary Excellence). Job Details The City of Plano is looking for innovative and forward-thinking people to join our team as a Public Works Crew Leader in the Signal Department. As a Crew Leader, you will be responsible for maintaining the Signal Lights and Signal Lights functionalities in the City of Plano. May have opportunities for overtime as well. Public Works Vision and Core Values: Team members have a sense of ownership and pride in their jobs as members of our Public Works department. They are well-trained, competent, and able to accomplish all aspects of their job - and prepared to move into the next role. Our Public Works Core Values are Respect, Teamwork, Trust, Safety, and Communication. The work week consists of four-10 hour shifts weekly, with three days off. There are opportunities for over-time. A successful candidate will have: High School Diploma or GED equivalent preferred. Three (3) years of experience in the installation, repair, and maintenance of Signal equipment. Valid driver's license. IMSA Traffic Signal Technician I preferred Communicating clearly both verbally and in writing; Safety practices and procedures; proper and efficient use of hand and power tools; methods of tool and equipment maintenance; traffic control and barricade placement. Will need to be able to use basic functions of an I-Pad In addition to the minimum qualifications for the position, a successful candidate will: Focus on what is good for the organization Respect each other and the team Have a positive attitude Be a team player As a valued Team Plano member, you will receive numerous benefits: $175 annual boot allowance and $175 annual jean allowance after successful completion of six (6) months probation Comprehensive medical, dental, and vision plans Membership in the Texas Municipal Retirement System (TMRS), in which the City matches contributions 2:1 upon retirement Enrollment in the Retirement Security Plan (RSP), which the City fully funds Up to three weeks of paid vacation Up to three weeks of paid sick leave per year Nine paid holidays Tuition Assistance Free Library Card Free recreation center membership And so much more! Learn about our benefits here. Every person matters. Every job has purpose. Together we make a difference. Join Team Plano! Summary of Duties: Under general supervision, the Public Works Crew Leader leads the work activities of assigned staff. Engages in the operations, maintenance, and repair of infrastructure (streets, sidewalks, alleys, signalized equipment, pavement markings, signs, drainage systems, etc.). Distinguishing Characteristics: The incumbent carries out adequate and practical methods to attain desired objectives as assigned by a supervisor and working within established policy. Methods require use of initiatives and resourcefulness in executing processes and procedures. Works under indirect supervision, conferring with supervisor on unusual matters. Examples of ESSENTIAL JOB FUNCTIONS Management reserves the rights to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job. Leads the work activities of assigned maintenance staff engaged in maintaining the City's infrastructure. Maintains, and completes daily work orders through asset management and work order software. Provides communication and job information to customers and Supervisors. Ensures work sites are safe and appropriately secured in accordance with Public Works Standard Operating Procedures. Ensures own and subordinates' proper use of personal protective equipment and following all job site safety requirements. Operates a backhoe, tandem dump truck, street sweeper, loader, air hammer, chain saw, mortar mixer, pump, grinder, or other related tools and equipment. Inspects vehicles, equipment and tools to ensure they are safe, cleaned, maintained, fueled and ready for use at all times. Addresses and resolves citizen complaints in a respectful and courteous manner through clear communication and accurate information sharing. Participates in training subordinate personnel, including Equipment Operators, and Maintenance Workers. Completes locate requests for marking infrastructure to prevent damage during third-party construction activities. Investigates citizen requests to evaluate next steps for prioritization of work, including repairs of pavement, sidewalks, alleys, signs, drainage systems, signalized intersections, screening walls and pavement markings. Tree trimming and removal to maintain right-of-way visibility. Regular and consistent attendance for the assigned work schedule is essential. Evaluation, repair and replacement of traffic control devices including signs, pavement markings, and signalized intersection equipment. Marginal Duties: * Performs other duties as assigned. Typical Decisions: The incumbent must determine the materials required for a project, assignments for on-site field staff, most appropriate methods for completing the project/job assigned. Minimum Qualifications: Knowledge of: Knowledge of pavement markings, signalized intersections, and traffic safety. Skill in: Communicating clearly both verbally and in writing; must be able to read, interpret and explain observations in infrastructure deterioration and preventative maintenance techniques; providing guidance, leadership, and assistance to assigned staff; operating, maneuvering, and controlling the actions of equipment, machinery, tools, or materials used; addressing and resolving customer complaints and concerns; performing basic mathematical calculations; reading and interpreting maps, charts, and schematics. Education: High school diploma or GED equivalent. Experience: Three (3) years of experience in the installation, maintenance, and repair of infrastructure (sidewalks, streets, alleys, screening walls, drainage systems, pavement markings, signs and/or signalized intersections). Lead experience is preferred. Any work-related experience resulting in acceptable proficiency levels in the above Minimum Qualifications may be considered an acceptable substitute for the above specified education and experience requirements Licenses and Certifications: Valid driver's license. IMSA Certification Level I and II preferred. Conditions of Employment: Must pass a drug test, driver's license check, criminal history background check, periodic CJIS background check (for positions requiring access into Police buildings) and social security number verification check. Physical Demands and Working Conditions: Must possess mobility to work in and around City buildings, streets, and facilities, to operate a motor vehicle and drive on surface streets; strength, stamina, and mobility to perform light to medium physical work, to work in confined spaces and around machines, and to operate varied hand tools, power tools, and equipment; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone or radio. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate above-mentioned tools and equipment. Positions in this classification bend, stoop, kneel, climb and reach when completing maintenance and repairs. Employees must possess the ability to lift, carry, push, and pull materials and objects weighing up to 75 pounds, or heavier weights with the use of proper equipment. Employees work in and around buildings and facilities and are exposed to loud noise levels, dust, cold and hot temperatures, inclement weather conditions, road hazards, vibration, mechanical, chemical, and electrical hazards, and hazardous physical substances and fumes. Public Works employees are considered essential personnel and may be required to pull stand-by duty and/or work extended hours, holidays and weekends assisting with workloads of assigned division or assisting other departments. The above statements are intended to describe the general nature and level of work being performed and are not intended to be an exhaustive list of all responsibilities, duties and skills which may be required. The position also requires meeting the essential requirements of the Physical Demands and Working Conditions, with or without reasonable accommodation. Equal Employment Opportunity Equal Opportunity Employer - EOE/M/F/V/D Open positions are subject to close without notice.

Salary: $24.94 - $28.69 Hourly Job Type: Full-Time Regular Department: Public Works Division: Public Works-Wastewater The Town of Prosper is currently seeking qualified and dedicated individual for the position of: Crew Leader - Wastewater. Hiring Salary Range: $51,882.61 - $59,665.00 Retirement Benefits (TMRS), 2-to-1 Match Medical, Dental, and Vision Benefits Flex Scheduling Opportunities Tuition Reimbursement Wellness Benefits Training & Continuing Education Opportunities Qualifications: Must possess a High School Diploma or GED. Associate Degree, preferred. Two (2) years' experience in water/wastewater system maintenance, repair and/or construction. Must possess a valid Texas Class C Driver's license. Possession of a valid Class A CDL license and/or obtain within six months of employment. Possession of a Class II Wastewater Collection license and/or obtain license within one year. Possession of a Class C Water Distribution license and/or obtain license within one year. To serve as lead worker over a small crew of maintenance personnel performing work in the construction, maintenance and repair of Town utilities; to operate a variety of construction and maintenance equipment for the performance of assignments on a regular basis. Positions at this level of responsibility assume the most difficult and responsible type of duties assigned within this series including lead supervision over subordinate staff. Monitors and operates wells, storage tanks and pump stations. Performs on-call duties as required. EXAMPLES OF DUTIES Please follow this link to review the COMPLETE and QUALIFICATIONS. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this job. This is not an employment agreement or contract. Town Council has exclusive right to alter this job description at any time without notice. The intent of this position description is to provide a representative summary of the major duties and responsibilities performed by incumbent(s) in this position. Incumbent(s) may not be required to perform all duties in this description and incumbent(s) may be required to perform position-related tasks other than those specifically listed in this description. The Town of Prosper, Texas, is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the Town will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with Human Resources and/or the Town Manager. PROSPER'S PURPOSE - PROSPER IS A PLACE WHERE EVERYONE MATTERS Benefits 01 Do you possess a High School Diploma or GED Yes, I do No, I do not 02 Do you currently hold a valid Texas Class C Driver's License? Yes, I do No, I do not 03 Do you currently hold a valid Class A CDL License? Yes, I do hold a CDL No, but will obtain within 6 months No, I will not obtain 04 Do you currently hold a Class II Wastewater Collection License? Yes, I do No, but will obtain within 6 months No, I will not obtain 05 What types of projects have you led or contributed to, and what equipment or tools are you most comfortable using? 06 Can you share your current licensing status and your plan or experience in obtaining these certifications if not already held? Required Question

Major Job Responsibilities Professionally represents U.S. Lawns at all times. Able to respond properly to the client and follow up to make sure their needs have been completed to their satisfaction. Maintains positive, responsive and flexible attitude to all clients. Inspects site and advises client of potential liabilities. Able to assign tasks to crew members and follow up to make sure that work was completed properly. Trains crew members to do job effectively Can effectively communicate in English and/or Spanish what is to be learned. Able to evaluate the performance of the crew. Maintains and promotes safe working conditions in the field at all times Follows company procedures on discipline if any safety rules are broken. Conducts and documents safety tailgate meetings weekly with the crew. Is accountable for neglect and abuse of assigned equipment Able to maintain all jobs to bid specifications. Maintain client satisfaction Maintain a punch list with priorities on it to aid in making schedules. Monitors all irrigation controllers. Able to read and write Shall possess a valid State driver's license appropriate to the class and capability of the vehicle(s) that they are assigned to operate and driving record must meet company standards as well as the State requirements where the vehicle is driven. Typical Qualifications To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Language Skills While performing duties, employees are regularly required to use written and oral communication skills; may read and interpret data, information and documents; observe and respond to people and situations; learn and apply new information or skills; work under deadlines; and interact with others encountered in the course of work. Physical Demands The employee frequently is required to stand, walk, and sit. The employee is occasionally required to use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 60 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Work Environment While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions, moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, and outside weather conditions. The noise level in the work environment is usually moderate. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job family chart. They are not intended to be a comprehensive list of all responsibilities, duties and skills required of employees in this job family series. Thank you for your interest in joining the U.S. Lawns team, a system of independently owned and operated franchisees. By proceeding with the application process, you acknowledge and agree that (i) all U.S. Lawns offices are independently owned and operated franchised businesses, (ii) it will be the independent franchisee, and not U.S. Lawns, Inc. who will extend any employment offers and make any subsequent employment related decisions, (iii) if you are extended an offer of employment, you will not be an employee of U.S. Lawns, Inc., and U.S. Lawns, Inc. has no responsibility or liability for any employment related decisions by any U.S. Lawns franchisee. U.S. Lawns is an Equal Opportunity Employer.

Under general supervision, serves as a first-line, working supervisor leading a maintenance crew in daily water distribution, wastewater collection, and other water utility maintenance tasks. Oversees the day-to-day work activities of work crew within the Utility Services Division to include training, assigning work tasks, and monitoring and inspecting the work of crew; and provides direction and guidance in work tasks. Assists, as directed, in performing job interviews, counseling employees, preparing performance evaluations, setting employee goals and objectives, and training new employees. Performs continual inspections of operational, personnel functions, and activities to identify any inefficiencies and ineffectiveness and makes recommendations to management for corrective workable solutions. Trains work crew in the safe and proper operation of equipment and tools, performing job tasks, and ensures work crew wears appropriate safety equipment. Instructs crew in the proper and most expedient method to accomplish assignments. Ensures employees' conduct daily vehicle inspections and preventative maintenance (including washing, checking, and servicing) of all equipment and vehicles. Identifies and reports hazards and liability exposures and immediately takes action for corrective measures. Makes special reports and recommendations to the supervisor as needed. Recommends items, supplies, tools, equipment, and other material needed for water operations. Assists supervisor in determining purchasing needs for upcoming projects and secures price quotes for purchase of equipment, supplies, materials, etc. Informs supervisor of potential hazards, problem areas, public inquiries, and the status of other work activities. Performs the duties of utility laborers, tasks to include constructing, maintaining, and replacing water or sewer mains and/or service lines; inspecting, diagnosing, and repairing failures in water and sewer mains; building and adjusting manholes and clean-outs; installing fire hydrants and valves; preparing trenches; and rodding and cleaning sewer lines. Adheres to personnel, safety, and department policies and procedures. Performs other duties as assigned. A High School Diploma or General Equivalency Diploma (GED) is required. A Texas Commission on Environmental Quality (TCEQ) Grade "C" Water Distribution License is required by date of hire. Must be able to obtain a valid Texas Class "A" Commercial Driver's License, with proper endorsements and without restrictions, within six (6) months from the date of hire. Your driving record must be in compliance with Town policy. Must have two (2) or more years of water utility maintenance and distribution work experience and one (1) year of supervisory or leading a work crew experience. Physical Abilities The physical abilities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. * Must be able to talk, read, see, walk, hear, and follow oral and written directives. Must have good hand/foot/eye coordination to operate and repair equipment and vehicles. Must be able to perform strenuous physical activities to include, exerting up to 100 lbs. of pressure; lift, push, pull, and carry heavy objects, equipment, and supplies up to 100 lbs. several times a day; shovel; crawl; bend; kneel; dig holes for several hours per day; climb on and off equipment; and operate vibrating equipment. Must be able to work indoors, underground, outdoors, in confined spaces, in trenches, on level, slippery, sloping, unstable and muddy terrain, and under constantly noisy conditions; work in adverse environmental conditions to include inclement weather such as rain, sleet, snow, heat, sun exposure, and hazardous conditions such as street traffic, fume odor, dust/mist, chemical, toxic waste hazards, and other solid waste substances; and exposure to insects, noxious plants, and snakes. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. A Class II Wastewater Collection Certificate of Competency is preferred. Knowledge/ Skills / Abilities Must have a good working knowledge of the operation and maintenance of light to heavy construction equipment, water and sewer utility operations, and proper safety procedures. Must be able to exercise good judgment, make competent decisions, handle multiple projects, prioritize and organize work assignments, meet deadlines, and work well under pressure and stress. Must have good leadership, organizational, supervisory, problem solving, and training skills. Must work extensive hours and respond within 30 minutes to an on-call or emergency callback.

We are looking for Shift Managers to join our Buffalo Wild Wings GO team! Shift Managers are responsible for coaching Team Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback. Responsibilities: Team Environment: * * Support a respectful team environment * * Communicate shift priorities, goals and results with team members * * Support the training of team members as requested * * Provide coaching and feedback to team members Operational Excellence: * * Create and maintain a guest first culture in the restaurant * * Resolve guest issues * * Ensure Brand standards, recipes, and systems are executed * * Maintain a safe, secure, and healthy work environment by following and enforcing safety, food safety and sanitation guidelines; comply with local and state laws Profitability: * * Drive sales goals and results * * Execute restaurant standards and marketing initiatives * * Manage cash over/short during shift * * Ensure all products are prepared according to Brand standards Skills and Qualifications: * * Fluent in English * * Restaurant, retail, or supervisory experience * * Math and writing skills * * Basic computer skills * * At least 18 years of age (where applicable) * * High School diploma or equivalent, preferred Competencies: Great Focus: Understands and exceeds guest expectations, needs and requirements Displays a sense of urgency with guests Seeks ways to improve guest satisfaction; asks questions, commits to follow-through Resolves guest concerns by following Brand recommended guest recovery process Passion for: Sets and maintains high standards for self and others, acts as a role model Consistently meets or exceeds goals Contributes to the overall team performance; understands how his/her role relates to others Problem Solving and Decision Making: * Identifies and resolves issues and problems * Uses information at hand to make decisions and solve problems; includes others when necessary Interpersonal Relationships & Influence: * Develops and maintains relationships with team members * Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments Company Introduction Buffalo Wild Wings fuels moments worth sharing - for our guests and for our team members. Yes, it is literally working at a Sports Bar and all the energy that comes with it. But Buffalo Wild Wings is also a place to start the next phase of your career. Whether you grow in our system here at Buffalo Wild Wings or your game-plan finds you somewhere else, we want you to have an experience here that lasts a lifetime. We're a brand on the rise, and we need great people as we write the next chapter of our story. If that's you, pull up a barstool.

CLIENT: Our Client is an AI-driven digital health startup transforming how chronic and specialty care are delivered at home and between visits. Our platform connects patients, providers, and payers to provide continuous insights, automate prior authorizations, and support scalable virtual care programs across RPM, CCM, PCM, BHI, and TCM, covering both primary and specialty practices like cardiology, GI, pulmonology, endocrinology, nephrology, pain management, and more. POSITION: The National Accounts Sales Leader is responsible for opening and growing enterprise relationships with health systems, large physician groups, ACOs / value-based care entities, ASCs, and regional payers. This is a player-coach role that personally leads complex enterprise deals while setting the national sales strategy and, as momentum increases, develops and manages a high-performing commercial team. The role reports directly to the CEO and works closely with Product, Clinical Operations, Marketing, Partnerships, and the Medical Advisory Board to shape our client's go-to-market strategy and overall positioning. RESPONSIBILITIES: Develop and execute strategies for territory and account management targeting enterprise healthcare providers and payer organizations. Manage full-cycle enterprise sales: From discovery to closing, including articulating value, securing clinical and business champions, aligning with executives, handling procurement, legal, and InfoSec reviews, setting pricing, and ensuring a smooth handoff to implementation. Build and actively manage a disciplined enterprise sales pipeline, ensuring accurate forecasting and multi-threaded engagement across customer stakeholders. Represent the client externally: Maintain a strong executive presence with customers, partners, and at industry events. Develop, implement, and document a repeatable enterprise sales process and playbook to support consistent enterprise growth at scale. QUALIFICATIONS: Over 10 years of experience in enterprise B2B healthcare sales, including digital health, telehealth, population health, RPM, CCM, and value-based care. Expertise in closing complex six and seven-figure deals with clinical, finance, IT/security, legal, and operational stakeholders for health systems and large multi-site groups. Proven success in startups or early-stage companies, with the skill to create structure where there was none. Strong executive communication skills with the ability to lead discussions from service-line leaders to C-suite audiences. LOCATION: Remote, with preferred sites in Dallas, Atlanta, or Tampa. COMPENSATION: This is a unique opportunity to make an impact that can lead to significant financial rewards, including competitive OTE and stock options aligned with great pre-IPO companies.

College Hunks Hauling Junk is the fastest-growing junk-hauling franchise and moving franchise in America. College Hunks Hauling Junk also has impressive brand recognition. The franchise has been featured on The Oprah Winfrey Show, ABC's Shark Tank, HGTV's House Hunters, AMC's The Pitch, Bravo's The Millionaire Matchmaker, TLC's Hoarding: Buried Alive and Fox Business, as well as in The Wall Street Journal, The New York Times, USA Today, Time magazine, The Huffington Post, Forbes, Inc. and more. To be one of the HUNKS, you must be: Honest, Uniformed, Nice, Knowledgeable, and Service-oriented. Come and see what all the buzz is about and join our winning team. As a Truck Captain - Team Leader - Junk Removal Specialist, you are the first point of contact for clients on the job. Go out of your way to be friendly (smile, eye contact, small-talk) to everyone whom you come in contact with throughout the day - especially your clients. Look, act and become a friendly college hunk - starting with the uniform (shirt tucked in, hat straight, pants at waist), and continuing with your attitude (smiles and eye contact). Educate clients about pricing and services and the benefit to them prior to giving an estimate, ensuring 110% satisfaction. SAFELY operate the junk truck at all times. Make sure all daily truck inspections are performed (tire pressure, oil, equipment, etc). Make sure truck has enough receipts, safety equipment and marketing material. Price jobs aggressively, meeting and surpassing benchmarks. Be able to make logistical decisions (when to disposal, how to best complete a job, when to leave Wingman behind, how to market during downtime). Lead your team by relevant example, showing them what the core values of the company are all about. Help to train new hires about the day to day operations and core values. Complete Daily Checklists. Prevent careless and costly mistakes, including damage, injury, unhappy clients, lost equipment, etc. Check in regularly throughout the day with direct supervisor for additional assignments and troubleshooting guidance. See what we do here: ******************************************* ******************************************* EARN $9.50-$20 PER HOUR with College Hunks Hauling Junk. Do you think you can WOW our customers? Apply today! Compensation: $9.50-$20/hour

The Bilingual Call Center Team Lead is responsible managing, mentoring, training, and assisting associates in our call center, while leading the team to success via achieving KPI's. Schedule: Must be available for shifts 10:00am to 7:00pm Monday through Friday, and also Saturdays, on-call, and after hours responsibilities may be required on a rotating basis. Location: must be able to commute to our office in Coppell, TX on a daily basis Salary: $20-22/hour, dependent on experience. Also eligible for a monthly bonus of up to $500/month. Additional Compensation and Benefits: At Harris & Harris, we truly care about each employee's health, wellness, financial stability, and education. We are proud to offer each employee the following benefits: Medical and Dental insurances from premium providers 401K with matching Company paid Accident and Disability Insurance, Long Term Disability Insurance, EAP, and Travel Assistance Tuition Reimbursement Paid Time Off Additional benefits such as identity theft protection, flexible spending accounts, pre-tax commuter benefits, and more. DAY TO DAY Handle escalated complex customer situations within the boundaries and rules set by our client and Harris & Harris Call Center Management Organize and direct the daily activities of up to 15 to 20 Associates Manage schedules and adherence for Associates. Manage time, workflows, and prioritize tasks as needed Monitor Associate calls, provide feedback, coach behaviors, calculate performance metrics and analyze reports. Achieve results consistently above the average of the department Support the associates and our clients. This includes: Ensuring agents are logged in and ready to work at the start of their shift. Ensure questions are answered in a timely manner. Never rejecting to take a manager call. Timely coaching of errors and QA's WHAT YOU MUST POSSESS Must Have: Bilingual in Spanish One year of more experience working in a call center Previous leadership experience preferred Understanding of Customer Care expectations High School diploma or equivalent Some College Preferred WHY HARRIS & HARRIS? Harris & Harris is a premier, full-service revenue recovery firm headquartered and founded in Chicago, IL. Founded in 1968, we have been in business for more than 50 years, and we specialize in the utilities, government, and healthcare markets. The family business Sam Harris started is now a firm of more than 500 hundred employees including collections professionals and customer care representatives who employ the latest technology and best ethical practices to help businesses recover revenue and provide world class customer service. We take pride in knowing what it takes to turn a call from "average" to "excellent." We have been delighting clients and customers for decades thanks to our outstanding employees. They make the difference every day, shift, and call and transform challenges into victories. At Harris & Harris, we're proud to be an organization where everyone is welcome and can be their authentic selves at work. We're passionate about celebrating the differences that make each of us unique. Our culture focuses on our employees and we look for opportunities to recognize and celebrate together. We are an organization that cares about our people. From monthly activities, bonuses and contests, to competitive wages and benefits, we foster an environment where we employees feel valued. We also are an organization that believes in the power of giving back. Our internal cross functional committee, Harris Cares, guides our philanthropic activities. We have partnered with organizations such as One Warm Coat, Greater Chicago Food Depository, American Cancer Society, Bright Pink, The Heat and Warmth Fund (THAW), and Operation Stars and Stripes. Most recently we have partnered with local schools and charitable organizations to give back to our communities including the American Heart Association, Habitat for Humanity, A Just Harvest, and R. Nathaniel Dett Elementary School. At Harris & Harris, everyone is important, and one person can make a difference for their colleagues, for our clients, and for our company. We look forward to hearing from you! Harris & Harris is an equal opportunity employer. Applicants will not be discriminated against based on race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws.

Join a Fast-Growing Leader in Nicotine Pouches! AmeriPouch is a rapidly expanding manufacturer of premium nicotine pouches, and we're seeking a dynamic Night Shift Production Manager to lead our high-volume operations. If you thrive in a fast-paced environment and excel at implementing efficient processes, this is your opportunity to shape our growth. Shift Details: Wednesday - Saturday, 12-hour shifts (5:00 PM - 5:00 AM). 4 Day work week! Competitive pay, plus benefits Key Responsibilities: Oversee night shift production teams, ensuring safety, quality, and output targets are met in our state-of-the-art facility Develop and implement standardized processes to optimize manufacturing efficiency as we scale rapidly Monitor equipment, troubleshoot issues, and drive continuous improvement initiatives Train and motivate staff, enforce compliance with FDA regulations and company standards Collaborate with day shift leadership for seamless handoffs and process enhancements Qualifications: 3+ years in manufacturing management, preferably in food/pharma/consumer goods Proven track record of building processes in high-growth settings Strong leadership, problem-solving, and communication skills Ability to work nights and commit to a consistent Wed-Sat schedule High school diploma required; bachelor's in operations/manufacturing preferred Authorized to work in the United States

Employer: JD Franks Groupbr /br /Leadership meets teamwork. At Sonic we take pride in the development of leaders. Come join our team as a Crew Leader and you can be propelled through the ranks of leadership.br / br /Fun. Flexible hours. Great pay. Fantastic people. Professional fulfillment. That uniquely cool SONIC uniform. Can this possibly get any better? YES IT CAN!br /br /Like a Grilled Chicken Wrap, the SONIC Drive-In Restaurant Team Member position is a savory plethora of food service responsibilities rolled into one. Youapos;ll work Fountain Frozen, Food Production, Grill, Fryer, Switchboard and, if applicable, Drive-Thru. SONIC Drive-In is a food service mecca, and our Restaurant Team Member is at the center. br /br /Restaurant Team Member duties may include:br /br /emsp;emsp;bull;nbsp;nbsp;Coordinating and delegating tasks within the Drive-Inbr /emsp;emsp;bull;nbsp;nbsp;Training team members br /emsp;emsp;bull;nbsp;nbsp;Packaging all menu items and checking for product quality and consistencybr /emsp;emsp;bull;nbsp;nbsp;Preparing drinks and ice cream treats br /emsp;emsp;bull;nbsp;nbsp;Preparing food orders, cooking on the grill, operating the fry station as needed br /emsp;emsp;bull;nbsp;nbsp;Cleaning the drive-in restaurants -- including trash disposal, mopping, sweeping, washing dishes, wiping counter-tops and sanitizing food areasbr /br /br /Leadership experiencebr /br /

Our Mission: Melt Exists to serve happy ICE CREAM, one scoop at a time. We BELIEVE treats can change your day and your day can change the world. MELT Shift Lead Job Description: Shift Leads at MELT are the daily leaders of our Shoop Shop operations. Your job is to diligently provide amazing experiences for our customers and our team members. Your job is to ensure all daily operational tasks are completed in Shop by completing them yourself or assigning them to Team Members as needed. Our Shift Leads always work alongside our Scoopers serving and engaging with customers. We offer the best 5 minutes of our customers day! Our Shift Leads lead by example and course correct & coach Scoopers when needed. Our ideal candidate is self-driven, ambitious, goal and task-oriented, and has excellent verbal communication skills. The entire MELT's team is committed to the excellent quality of our products and the excellence in service to our guests. Past food service, retail, or customer service experience preferred. Happy, upbeat, and positive attitudes are required! If you have the right attitude we can train you the MELT way!!! What you'll do: Be a key holder to our Scoop Shop, opening and closing our Scoop Shop up to MELT standards Follow daily processes to ensure you set the team up for success on your shifts and the shifts that follow. These daily processes empower and equip our teams. Ensure daily, weekly, and monthly checklists are completed up to MELT standards Fill out Shift Huddle Document daily and have a Pre-Shift huddle with team members on Shift Complete a daily Blackbook Entry recapping your Shift Check the work of your team members, provide coaching and course correcting as needed Complete an end of the night walk through before locking up and leaving Complete inventory counts following MELT processes and place an order through MarketMan as needed Train new team members following proper MELT processes utilizing Trainual, our Passports and hands-on learning Lead by example in all you do and set the standard of excellence in your Scoop Shop Manage team morale on shift Have fun with our customers and your team members! Collaborate and communicate positively, timely, and effectively with team members. We communicate our expectations clearly, provide adequate coaching, and hold people accountable. Manage peak hours by rotating team members through different stations and tasks as needed Give creative input and ideas to improve operations in our Scoop Shops Lean into curiosity and remain open to growth and development in new skills and new roles Serve and engage with customers alongside Scoopers daily ensuring excellence, provide coaching and course-correcting team members when needed Greet customers upon entering our Scoop Shops Guide customers through our menu by offering samples, sharing your favorites, and making recommendations Engage with customers and provide a positive and upbeat experience throughout their whole experience. We offer the best 5 minutes of someone's day. Make and serve various products in our Scoop Shop such as housemade waffle cones, ice cream scoops, milkshakes, and more! Approach problems with a positive mindset and creativity when needed Cashier using a POS system, repeating customer orders back for verification Restock products in the Shop following proper FIFO steps Cleaning the Shop and Shop supplies up to MELT standards Follow daily checklists and complete other tasks as directed Provide daily constructive feedback and creative ideas about customer interaction, products and shop operations through red and green forms What it takes to rock the job: Exemplify MELTs Mission & Core Values in all you do Honestly and trustworthiness Goal & task oriented Positive & upbeat attitude Problem solver Driven Punctual & Reliable Kind & Caring Team player Willingness to learn Excellent written and verbal communication skills What We Offer You: Pay with tip share averages $16.00 to $19.00 per hour MELT is fast growing and there is an opportunity for upward growth within our company Potential for developing skills and gaining experience of many kinds Company-subsidized health, dental, and vision insurance for full-time team members averaging 30 hours per week or more Company-paid life insurance and short term and long term disability insurance for full-time team members averaging 30 hours per week or more Discounts on merchandise and ice cream purchases About Melt Ice Creams: Melt Ice Creams is a local creamery founded in Fort Worth, Texas in 2014! We take great pride in making high-quality premium ice creams with housemade sauces and inclusions. MELT has four scoop shops around DFW, a commissary kitchen named the Joy Factory, a catering and vending team, and a wholesale department. We pride ourselves in serving happy ice creams and happy experiences for our customers and team members alike. We offer the best 5 minutes of our customers day!

As a Shift Leader, you will supervise shop operations on a shift-by-shift basis. You will also assist the management team in providing team member support and coaching to ensure tasks are performed effectively. Responsibilities Perform all responsibilities of restaurant team members Support the Restaurant Manager in meeting operational goals and execution Ensure Brand standards are met throughout shift including preparation of food and beverages Communicate shift priorities, goals and results to restaurant team members Coach restaurant team members as needed throughout a shift providing timely, constructive and clear feedback Support the training of restaurant team members as needed Perform oversight of franchisee safety, security and profitability policies/processes throughout a shift Communicate clearly with the next Shift Leader to help prepare him/her for shift Ensure Food Safety standards are met Manage Inventory throughout the shift Provide great guest service and coaches restaurant team members to do the same Ensures restaurant team members are following cash franchisee management policies Education/Experience Basic computer skills Fluent in spoken and written English Previous leadership experience in retail, restaurant or hospitality preferred. Key Competencies Works well with others in a fast-paced team environment On time, demonstrates honesty and a positive attitude Willingness to learn and adapt to change Guest focused Ability to assist with training Problem solving Motivating others Physical Demands/Working Conditions Standing on feet Repetitive motion including bending, stooping and reaching Lifting objects, ice, products, boxes up to 50 lbs (if applicable) Working in a small space Supplemental pay Tips Benefits Flexible schedule 401(k) matching Referral program Employee discount Paid training Other

Shift Supervisor - Alto Operations We're looking for an experienced and driven Shift Supervisor to oversee daily operations for our team of drivers, dispatchers, and service agents. This role focuses on assigning vehicles, coaching drivers, and ensuring smooth operations while maintaining high performance standards for safety, customer service, and team efficiency. The Shift Supervisor will also be responsible for managing attendance, overseeing vehicle maintenance with external vendors, and supervising the team responsible for fleet cleaning. By monitoring key metrics and adjusting operations to meet demand, you'll play a vital role in delivering excellent service to our customers. Key Responsibilities Vehicle Assignments: Assign vehicles to drivers based on operational needs and ensure optimal utilization. Driver Coaching: Train and guide drivers to improve safety practices and provide excellent customer service. Performance Management: Monitor driver attendance and address infractions related to attendance, conduct, or performance. Demand Management: Analyze vehicle occupancy metrics and adjust the number of vehicles on the road to meet customer demand. Fleet Maintenance Oversight: Coordinate maintenance with external vendors and ensure vehicles are in top condition. Fleet Cleaning Supervision: Oversee the team responsible for cleaning and preparing the vehicle fleet. What We're Looking For Proven experience in a leadership or supervisory role. Strong organizational and decision-making skills. Ability to analyze metrics and make data-driven operational adjustments. Excellent communication skills for coaching and team management. Knowledge of fleet maintenance and vendor coordination is a plus. Familiarity with the DFW area and flexible availability. This is your opportunity to lead a dynamic team and play a key role in the success of our ride-hailing operations. Join us and help us deliver exceptional service to our customers! Physical Requirements: Able to communicate verbally and follow directions from our dispatch team. Comfortable with navigational apps (e.g., Uber driver app, Google Maps, Emails, Web Browsing). Capable of entering and exiting the vehicle consistently to assist customers with their luggage. Able to lift and carry up to 50 pounds regularly/occasionally. Must be able to sit for extended periods. Americans with Disabilities Act (ADA): The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties. EEO Statement: Alto is committed to equal employment opportunities for all employees and applicants. We prohibit discrimination and harassment based on race, color, religion, age, sex, national origin, disability, genetics, veteran status, sexual orientation, gender identity, or any other characteristic protected by law. This policy applies to all aspects of employment, including recruitment, hiring, placement, promotion, termination, compensation, and training. Alto participates in E-Verify to confirm your authorization to work in the U.S.

At the City of Plano, our values make us who we are and guide us as we SERVE our city. As members of Team Plano, our organizational Values (what is most important to us) make up the acronym, SERVE (Stewardship Engaged Respectful Visionary Excellence). Job Details The City of Plano is looking for innovative and forward-thinking people to join our team as a Public Works Crew Leader in the Signal Department. As a Crew Leader, you will be responsible for maintaining the Signal Lights and Signal Lights functionalities in the City of Plano. May have opportunities for overtime as well. Public Works Vision and Core Values : Team members have a sense of ownership and pride in their jobs as members of our Public Works department. They are well-trained, competent, and able to accomplish all aspects of their job - and prepared to move into the next role. Our Public Works Core Values are Respect, Teamwork, Trust, Safety, and Communication. The work week consists of four-10 hour shifts weekly, with three days off. There are opportunities for over-time. A successful candidate will have: High School Diploma or GED equivalent preferred. Three (3) years of experience in the installation, repair, and maintenance of Signal equipment. Valid driver's license. IMSA Traffic Signal Technician I preferred Communicating clearly both verbally and in writing; Safety practices and procedures; proper and efficient use of hand and power tools; methods of tool and equipment maintenance; traffic control and barricade placement. Will need to be able to use basic functions of an I-Pad In addition to the minimum qualifications for the position, a successful candidate will: Focus on what is good for the organization Respect each other and the team Have a positive attitude Be a team player As a valued Team Plano member, you will receive numerous benefits: $175 annual boot allowance and $175 annual jean allowance after successful completion of six (6) months probation Comprehensive medical, dental, and vision plans Membership in the Texas Municipal Retirement System (TMRS), in which the City matches contributions 2:1 upon retirement Enrollment in the Retirement Security Plan (RSP), which the City fully funds Up to three weeks of paid vacation Up to three weeks of paid sick leave per year Nine paid holidays Tuition Assistance Free Library Card Free recreation center membership And so much more! Learn about our benefits here. Every person matters. Every job has purpose. Together we make a difference. Join Team Plano! Summary of Duties: Under general supervision, the Public Works Crew Leader leads the work activities of assigned staff. Engages in the operations, maintenance, and repair of infrastructure (streets, sidewalks, alleys, signalized equipment, pavement markings, signs, drainage systems, etc.). Distinguishing Characteristics: The incumbent carries out adequate and practical methods to attain desired objectives as assigned by a supervisor and working within established policy. Methods require use of initiatives and resourcefulness in executing processes and procedures. Works under indirect supervision, conferring with supervisor on unusual matters. Examples of ESSENTIAL JOB FUNCTIONS Management reserves the rights to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job. Leads the work activities of assigned maintenance staff engaged in maintaining the City's infrastructure. Maintains, and completes daily work orders through asset management and work order software. Provides communication and job information to customers and Supervisors. Ensures work sites are safe and appropriately secured in accordance with Public Works Standard Operating Procedures. Ensures own and subordinates' proper use of personal protective equipment and following all job site safety requirements. Operates a backhoe, tandem dump truck, street sweeper, loader, air hammer, chain saw, mortar mixer, pump, grinder, or other related tools and equipment. Inspects vehicles, equipment and tools to ensure they are safe, cleaned, maintained, fueled and ready for use at all times. Addresses and resolves citizen complaints in a respectful and courteous manner through clear communication and accurate information sharing. Participates in training subordinate personnel, including Equipment Operators, and Maintenance Workers. Completes locate requests for marking infrastructure to prevent damage during third-party construction activities. Investigates citizen requests to evaluate next steps for prioritization of work, including repairs of pavement, sidewalks, alleys, signs, drainage systems, signalized intersections, screening walls and pavement markings. Tree trimming and removal to maintain right-of-way visibility. Regular and consistent attendance for the assigned work schedule is essential. Evaluation, repair and replacement of traffic control devices including signs, pavement markings, and signalized intersection equipment. Marginal Duties: Performs other duties as assigned. Typical Decisions : The incumbent must determine the materials required for a project , assignments for on-site field staff, most appropriate methods for completing the project/job assigned . Minimum Qualifications: Knowledge of: Knowledge of pavement markings, signalized intersections, and traffic safety. Skill in: Communicating clearly both verbally and in writing; must be able to read, interpret and explain observations in infrastructure deterioration and preventative maintenance techniques; providing guidance, leadership, and assistance to assigned staff; operating, maneuvering, and controlling the actions of equipment, machinery, tools, or materials used; addressing and resolving customer complaints and concerns; performing basic mathematical calculations; reading and interpreting maps, charts, and schematics. Education: High school diploma or GED equivalent. Experience: Three (3) years of experience in the installation, maintenance, and repair of infrastructure (sidewalks, streets, alleys, screening walls, drainage systems, pavement markings, signs and/or signalized intersections). Lead experience is preferred. Any work-related experience resulting in acceptable proficiency levels in the above Minimum Qualifications may be considered an acceptable substitute for the above specified education and experience requirements Licenses and Certifications: Valid driver's license. IMSA Certification Level I and II preferred. Conditions of Employment: Must pass a drug test, driver's license check, criminal history background check, periodic CJIS background check (for positions requiring access into Police buildings) and social security number verification check. Physical Demands and Working Conditions : Must possess mobility to work in and around City buildings, streets, and facilities, to operate a motor vehicle and drive on surface streets ; strength, stamina, and mobility to perform light to medium physical work, to work in confined spaces and around machines, and to operate varied hand tools, power tools, and equipment; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone or radio. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate above-mentioned tools and equipment. Positions in this classification bend, stoop, kneel, climb and reach when completing maintenance and repairs. Employees must possess the ability to lift, carry, push, and pull materials and objects weighing up to 75 pounds, or heavier weights with the use of proper equipment. Employees work in and around buildings and facilities and are exposed to loud noise levels, dust, cold and hot temperatures, inclement weather conditions, road hazards, vibration, mechanical, chemical, and electrical hazards, and hazardous physical substances and fumes. Public Works employees are considered essential personnel and may be required to pull stand-by duty and/or work extended hours, holidays and weekends assisting with workloads of assigned division or assisting other departments. The above statements are intended to describe the general nature and level of work being performed and are not intended to be an exhaustive list of all responsibilities, duties and skills which may be required. The position also requires meeting the essential requirements of the Physical Demands and Working Conditions, with or without reasonable accommodation. Equal Employment Opportunity Equal Opportunity Employer - EOE/M/F/V/D Open positions are subject to close without notice.

Major Job Responsibilities Professionally represents U.S. Lawns at all times. Able to respond properly to the client and follow up to make sure their needs have been completed to their satisfaction. Maintains positive, responsive and flexible attitude to all clients. Inspects site and advises client of potential liabilities. Able to assign tasks to crew members and follow up to make sure that work was completed properly. Trains crew members to do job effectively Can effectively communicate in English and/or Spanish what is to be learned. Able to evaluate the performance of the crew. Maintains and promotes safe working conditions in the field at all times Follows company procedures on discipline if any safety rules are broken. Conducts and documents safety tailgate meetings weekly with the crew. Is accountable for neglect and abuse of assigned equipment Able to maintain all jobs to bid specifications. Maintain client satisfaction Maintain a punch list with priorities on it to aid in making schedules. Monitors all irrigation controllers. Able to read and write Shall possess a valid State driver's license appropriate to the class and capability of the vehicle(s) that they are assigned to operate and driving record must meet company standards as well as the State requirements where the vehicle is driven. Typical Qualifications To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Language Skills While performing duties, employees are regularly required to use written and oral communication skills; may read and interpret data, information and documents; observe and respond to people and situations; learn and apply new information or skills; work under deadlines; and interact with others encountered in the course of work. Physical Demands The employee frequently is required to stand, walk, and sit. The employee is occasionally required to use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 60 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Work Environment While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions, moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, and outside weather conditions. The noise level in the work environment is usually moderate. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job family chart. They are not intended to be a comprehensive list of all responsibilities, duties and skills required of employees in this job family series. Thank you for your interest in joining the U.S. Lawns team, a system of independently owned and operated franchisees. By proceeding with the application process, you acknowledge and agree that (i) all U.S. Lawns offices are independently owned and operated franchised businesses, (ii) it will be the independent franchisee, and not U.S. Lawns, Inc. who will extend any employment offers and make any subsequent employment related decisions, (iii) if you are extended an offer of employment, you will not be an employee of U.S. Lawns, Inc., and U.S. Lawns, Inc. has no responsibility or liability for any employment related decisions by any U.S. Lawns franchisee. U.S. Lawns is an Equal Opportunity Employer.

We are looking for Shift Managers to join our Buffalo Wild Wings GO team! Shift Managers are responsible for coaching Team Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback. Responsibilities: Team Environment: * * Support a respectful team environment * * Communicate shift priorities, goals and results with team members * * Support the training of team members as requested * * Provide coaching and feedback to team members Operational Excellence: * * Create and maintain a guest first culture in the restaurant * * Resolve guest issues * * Ensure Brand standards, recipes, and systems are executed * * Maintain a safe, secure, and healthy work environment by following and enforcing safety, food safety and sanitation guidelines; comply with local and state laws Profitability: * * Drive sales goals and results * * Execute restaurant standards and marketing initiatives * * Manage cash over/short during shift * * Ensure all products are prepared according to Brand standards Skills and Qualifications: * * Fluent in English * * Restaurant, retail, or supervisory experience * * Math and writing skills * * Basic computer skills * * At least 18 years of age (where applicable) * * High School diploma or equivalent, preferred Competencies: Great Focus: Understands and exceeds guest expectations, needs and requirements Displays a sense of urgency with guests Seeks ways to improve guest satisfaction; asks questions, commits to follow-through Resolves guest concerns by following Brand recommended guest recovery process Passion for: Sets and maintains high standards for self and others, acts as a role model Consistently meets or exceeds goals Contributes to the overall team performance; understands how his/her role relates to others Problem Solving and Decision Making: * Identifies and resolves issues and problems * Uses information at hand to make decisions and solve problems; includes others when necessary Interpersonal Relationships & Influence: * Develops and maintains relationships with team members * Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments Company Introduction Buffalo Wild Wings fuels moments worth sharing - for our guests and for our team members. Yes, it is literally working at a Sports Bar and all the energy that comes with it. But Buffalo Wild Wings is also a place to start the next phase of your career. Whether you grow in our system here at Buffalo Wild Wings or your game-plan finds you somewhere else, we want you to have an experience here that lasts a lifetime. We're a brand on the rise, and we need great people as we write the next chapter of our story. If that's you, pull up a barstool.

QUALITY BRAND GROUP: If hired, you will be working for Quality Brand Group LLC a franchisee of Dunkin'. Quality Brand Group is a multi-store franchisee with a number of Dunkin' locations in Arizona, Colorado, Florida, Nevada and Texas. At Quality Brand Group, we take great pride in our ability to create an environment with opportunity for personal growth, where passionate people are trained and empowered to deliver a memorable experience every day, one guest at a time. We promote a friendly environment where all team members and guests are treated with respect and dignity. We are looking for individuals that want to be part of a successful, energized team. SHIFT LEADER Job Profile: Summary Shift Leaders are responsible for management of the processes and people needed to deliver great and friendly guest experience during their assigned shift. They oversee the preparation of products according to operational and quality standards and manage the service provided by the store team to deliver a great guest experience. Shift Leaders are responsible for providing leadership, direction and coaching to Crew Members throughout their shift. Shift Leaders assign crew positions, set shift expectations, motivate team members and, provide timely feedback to correct deficiencies or reward success. Responsibilities include but are not limited to: Managing A Positive Team Environment * Arrive in a timely manner to prepare for your scheduled shift. * Demonstrate respect and dignity in dealing with others including team members and guests. * Follow the communication guideline established in your store. * Talk employees into, through, and out of position on each shift, communicating responsibilities, providing feedback, and recognizing achievements in a respectful manner. * Deploy team members appropriately to meet guests' needs and service standards throughout shift. * Support training of Crew Members as directed by General Manager or Assistant Manager. * Communicate goals and hold team members accountable for performance during shift. * Drive sense of urgency through Crew Members to satisfy guests' needs and resolve problems. Reinforce the use of systems, tools, and procedures throughout shift, while taking appropriate steps to correct deficiencies. * Monitor team performance to ensure quality, service, and cleanliness standards are met throughout shift. * Ensure restaurant standards and marketing initiatives are properly executed during shift. * Follow all systems and processes to control labor costs, food costs, and cash throughout shift. * Monitor and ensure Crew Members comply with all policies and procedures related to cleanliness, food safety, and restaurant safety and security during shift. * Report equipment issues, provide Crew Member performance feedback, and discuss other restaurant opportunities with General Manager. * Comply with all restaurant, Brand, and franchisee policies. * Respond positively to coaching and feedback, and show passion for learning. * Hold yourself accountable for your designated responsibilities on your shift. * Dedicate yourself to learning and being capable of executing multiple tasks. Being Passionate About Operational Excellence * Always view our guests as our highest priority and ensure that each guest is highly satisfied with his/her experience before leaving the restaurant. * Feel empowered to respond to specific guest needs and resolve problems with a sense of urgency. * Adhere to established Brand and Quality Brand Group LLC standards and systems, delivering quality food and beverage to each guest as communicated during training. * Follow all safety, food safety and sanitation guidelines including compliance with all applicable laws. * Maintain a clean and neat work environment, including stocking, taking trash and cardboard out, and complete thorough cleaning of guest areas and restrooms as directed. * Adhere to uniform standards including; hat, name tag, clean pressed apron and white collared shirt. Dark blue jeans without any rips or holes and nonslip shoes are required. MINIMUM QUALIFICATIONS INCLUDE: * Must be able to fluently speak/read English * Math and writing skills * Restaurant, retail, or supervisory experience preferred * Guest Focus - anticipate and understand guests' needs and exceed their expectations. * Passion for Results - set compelling targets and deliver on commitments. * Problem Solving and Decision Making - make good decisions based on analysis, experience and judgment. * Building Effective Teams - get the right people in the right places, enabling them to make decisions and celebrate success as a team. * Be physically and mentally capable of learning to operate standard restaurant equipment (minimum age requirements may apply). * This position requires one to lift 30 to 50 pounds and also requires you to use motion that entails pushing, pulling, stretching and continuous bilateral use of fingers and wrists. NOTE: Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee's restaurant(s). The terms "Company," "Dunkin'," "we," "our," or "us" refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee's terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee. ","identifier":{"@type":"PropertyValue","name":"Job ID","value":"10168829"},"date Posted":"2025-09-18T10:58:09.580367+00:00","employment Type":["FULL_TIME"],"hiring Organization":{"@type":"Organization","name":"Baskin Robbins","same As":"https://www.baskinrobbins.com/","logo":"https://dokumfe7mps0i.cloudfront.net/oms/15524/image/2025/4/LHUVQ_***********22/***********22.png"},"job Location":[{"@type":"Place","address":{"@type":"PostalAddress","street Address":"1575 S. Belt Line Rd.","address Locality":"Coppell","address Region":"TX","postal Code":"75019","address Country":"US"}}],"base Salary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","value":0,"min Value":0,"max Value":0,"unit Text":"HOUR, DAY, WEEK, MONTH, YEAR"}}} Skip to main content Skip to menu Skip to footer * Careers Overview * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development Dunkin's cup * Purpose and Values Search Search Careers Hamburger toggle Menu Hamburger toggle Menu Close * Careers Home * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development * Purpose and Values * Search Careers Back Shift Leader

QUALITY BRAND GROUP: If hired, you will be working for Quality Brand Group LLC a franchisee of Dunkin'. Quality Brand Group is a multi-store franchisee with a number of Dunkin' locations in Arizona, Colorado, Florida, Nevada and Texas. At Quality Brand Group, we take great pride in our ability to create an environment with opportunity for personal growth, where passionate people are trained and empowered to deliver a memorable experience every day, one guest at a time. We promote a friendly environment where all team members and guests are treated with respect and dignity. We are looking for individuals that want to be part of a successful, energized team. SHIFT LEADER Job Profile: Summary Shift Leaders are responsible for management of the processes and people needed to deliver great and friendly guest experience during their assigned shift. They oversee the preparation of products according to operational and quality standards and manage the service provided by the store team to deliver a great guest experience. Shift Leaders are responsible for providing leadership, direction and coaching to Crew Members throughout their shift. Shift Leaders assign crew positions, set shift expectations, motivate team members and, provide timely feedback to correct deficiencies or reward success. Responsibilities include but are not limited to: Managing A Positive Team Environment * Arrive in a timely manner to prepare for your scheduled shift. * Demonstrate respect and dignity in dealing with others including team members and guests. * Follow the communication guideline established in your store. * Talk employees into, through, and out of position on each shift, communicating responsibilities, providing feedback, and recognizing achievements in a respectful manner. * Deploy team members appropriately to meet guests' needs and service standards throughout shift. * Support training of Crew Members as directed by General Manager or Assistant Manager. * Communicate goals and hold team members accountable for performance during shift. * Drive sense of urgency through Crew Members to satisfy guests' needs and resolve problems. Reinforce the use of systems, tools, and procedures throughout shift, while taking appropriate steps to correct deficiencies. * Monitor team performance to ensure quality, service, and cleanliness standards are met throughout shift. * Ensure restaurant standards and marketing initiatives are properly executed during shift. * Follow all systems and processes to control labor costs, food costs, and cash throughout shift. * Monitor and ensure Crew Members comply with all policies and procedures related to cleanliness, food safety, and restaurant safety and security during shift. * Report equipment issues, provide Crew Member performance feedback, and discuss other restaurant opportunities with General Manager. * Comply with all restaurant, Brand, and franchisee policies. * Respond positively to coaching and feedback, and show passion for learning. * Hold yourself accountable for your designated responsibilities on your shift. * Dedicate yourself to learning and being capable of executing multiple tasks. Being Passionate About Operational Excellence * Always view our guests as our highest priority and ensure that each guest is highly satisfied with his/her experience before leaving the restaurant. * Feel empowered to respond to specific guest needs and resolve problems with a sense of urgency. * Adhere to established Brand and Quality Brand Group LLC standards and systems, delivering quality food and beverage to each guest as communicated during training. * Follow all safety, food safety and sanitation guidelines including compliance with all applicable laws. * Maintain a clean and neat work environment, including stocking, taking trash and cardboard out, and complete thorough cleaning of guest areas and restrooms as directed. * Adhere to uniform standards including; hat, name tag, clean pressed apron and white collared shirt. Dark blue jeans without any rips or holes and nonslip shoes are required. MINIMUM QUALIFICATIONS INCLUDE: * Must be able to fluently speak/read English * Math and writing skills * Restaurant, retail, or supervisory experience preferred * Guest Focus - anticipate and understand guests' needs and exceed their expectations. * Passion for Results - set compelling targets and deliver on commitments. * Problem Solving and Decision Making - make good decisions based on analysis, experience and judgment. * Building Effective Teams - get the right people in the right places, enabling them to make decisions and celebrate success as a team. * Be physically and mentally capable of learning to operate standard restaurant equipment (minimum age requirements may apply). * This position requires one to lift 30 to 50 pounds and also requires you to use motion that entails pushing, pulling, stretching and continuous bilateral use of fingers and wrists. NOTE: Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee's restaurant(s). The terms "Company," "Dunkin'," "we," "our," or "us" refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee's terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee. ","identifier":{"@type":"PropertyValue","name":"Job ID","value":"10295427"},"date Posted":"2025-09-18T10:58:11.325730+00:00","employment Type":["PART_TIME"],"hiring Organization":{"@type":"Organization","name":"Baskin Robbins","same As":"https://www.baskinrobbins.com/","logo":"https://dokumfe7mps0i.cloudfront.net/oms/15524/image/2025/4/LHUVQ_***********22/***********22.png"},"job Location":[{"@type":"Place","address":{"@type":"PostalAddress","street Address":"3405 Belt Line Road","address Locality":"Irving","address Region":"TX","postal Code":"75062","address Country":"US"}}],"base Salary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","value":0,"min Value":0,"max Value":0,"unit Text":"HOUR, DAY, WEEK, MONTH, YEAR"}}} Skip to main content Skip to menu Skip to footer * Careers Overview * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development Dunkin's cup * Purpose and Values Search Search Careers Hamburger toggle Menu Hamburger toggle Menu Close * Careers Home * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development * Purpose and Values * Search Careers Back Shift Leader