A prominent hotel in Newport Beach, California is seeking a Sales Manager to lead initiatives in selling guest rooms and services. This full-time managerial role requires providing exceptional service while managing accounts and conducting site inspections. Candidates should have at least four years of hotel sales experience and strong communication skills. The role offers a competitive yearly salary in US dollars and the opportunity to work in a dynamic environment.
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$51k-99k yearly est. 1d ago
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SafeRide Shift Lead - Public Safety
Chapman University Careers 4.3
Shift leader job in Irvine, CA
SafeRide Shift Lead Responsibilities Safe Ride program operates Monday- Saturday during the evening hours The Safe Ride Shift Lead will be expected to drive a Safe Ride van and give escort to visitors, students, staff, and faculty, along with providing safety assistance to those in need. Must help in providing a safe environment, filing, and data entry. Answer phones and relay directions to other drivers via a two-way radio. Ability to provide assistance to passengers on boarding and off-boarding as needed. Must be punctual and have the ability to work late hours. Ability to follow directions. Basic office skills, including computer skills and organization skills. Must possess excellent customer service skills and have good attention to detail. Must be able to learn new processes Work as a Dispatcher or Navigator as needed Make sure current work guidelines are being adhered to Submit nightly reports or activity and issues Perform additional duties as assigned by Public Safety Supervisior
Required Qualifications
Prior employment as a SafeRide driver is required.
$35k-44k yearly est. 10d ago
Shift Leader
1074-Dave's Hot Chicken-Temecula
Shift leader job in Temecula, CA
Job Description
The co-founder, Dave, a chef trained in Thomas Keller's Bouchon restaurant organization came up with a simple process: take the best quality chicken, prepare the chicken in a proprietary brine, and after deep frying; top the most tender chicken in the world with one of seven signature spice blends.
Summary
The ShiftLeader is responsible and accountable for all restaurant activities while on duty. The ShiftLeader will work with the
restaurant management team to ensure all activities are consistent with and supportive of the restaurant's business plan. They will ensure all Team Members are performing their job responsibilities and meeting expectations.
Duties
The ShiftLeader supervises fellow coworkers while they work, monitor their performance, ensure they comply with company and safety policies, and delegate tasks appropriately.
In addition, they:
- Follow the steps outlined in the DHC Training Program to learn and train new skills, duties, and responsibilities
- Communicate to their immediate supervisor when additional training guidance and practice is needed
- Effectively and consistently does required Ops Walks and Q&A checks to correct areas of opportunity
- Organize shift schedules for Team Members and monitor attendance, tardiness and time off
- Assign duties to specific employees based on role and skills
- Understand how each job responsibility impacts guests, employees, and overall restaurant operations
- Greet guests, record orders, and serve food and beverages with a consistently positive and helpful attitude, including
answering questions
- Ensure Team Members work together with their co-workers to prepare items on the Dave's Hot Chicken menu while
following cooking instructions, safety procedures, and sanitary requirements
- Use specific kitchen machinery/equipment such as ice cream dispensers, fryers, warmers, etc.
- Ensure restaurant cleanliness is conducted daily by delegating the clearing of tables, sweeping and mopping floors,
washing/sanitizing/disinfecting kitchen utensils and high touch-point areas, and servicing restrooms
- Handle guests' concerns and complaints professionally and calmly to resolve problems according to restaurant policy
- Maintain a neat and tidy appearance by wearing a uniform and adhering to the uniform policy
- Are performance-oriented and performance driven; understand performance expectations and are aware of performance
results
- Provide direction/supervision/ feedback for Team Members to maintain levels of high productivity and team morale
- Communicate Team Member work performance to the restaurant management team and appropriately address
performance issues
- Train new and current team members on tasks
- Balance cash drawers and prepare cash deposits as assigned by the restaurant management team
- Abide and enforce to the rules and direction given by the restaurant management team
Job expectations
The ShiftLeader performs leadership, management and organization tasks to ensure team members work efficiently and effectively during their shift.
In addition, they:
- Effectively plan, organize, and implement all daily operational routines and activities
- Complete all required administrative duties and daily paperwork including required checklists
- Supervise and perform closing and/or opening activities as directed by the restaurant management team
- Establish an environment of trust to ensure honest, open, and direct communication
- Role model and set a positive example for the entire team in all aspects of business and personnel practices
- Ensure that they and all Team Members abide by company policies and directives
- Follows all company guidelines for food and cash controls; follows all cost control guidelines to maintain and minimize
restaurant costs; properly uses all products, supplies, and equipment facilities
- Support the goals, decisions, and directives of the restaurant management team and is not insubordinate
- Contributes to the restaurant's success by accomplishing the expected work during each shift consistently
- Communicate effectively with team members and management to resolve any interpersonal issues as needed
Requirements
- Current student or high school diploma/GED preferred
- Must be at least 18 years old and fluent in English
- Certified in all stations following the DHC Training Program
- Flexibility to work nights, weekends, and holidays
- Ability to stand for long periods of time and work in a fast-paced environment
- Positive attitude while conducting any and all duties
- Commitment to guest satisfaction
- Effective communicator with co-workers and the restaurant management team
Transportation & accessibility
- Must have reliable transportation to work, a driver's license and proof of insurance
- Must have telephone or other reliable method of communicating with supervisor and co-workers
Hours
- Must be able and willing to work flexible hours including opening and closing shifts
- This includes working weekends/nights and holidays whenever necessary
Skills & Abilities
- Ability to delegate tasks
- Excellent time management, organizational and planning skills
- Strong people/guest service skills
- Ability to look at the restaurant operations from a guest's point of view
- Ability to take initiative and solve problems
- Able to stand for long periods of time
- Able to bend and stoop
- Able to work around heat
- Able to work around others in close quarters
- Able to lift 50-75 lbs. comfortably
$32k-43k yearly est. 3d ago
Restaurant/Kitchen Lead
Lagunaaside
Shift leader job in Ladera Ranch, CA
Job Description**Responsibilities** - Lead and manage the food preparation process and other related activities. - Plan and coordinate orders for equipment or ingredients based on identified shortages. - Arrange for repairs and maintenance when necessary.
- Address and resolve any issues or defects.
- Take full responsibility for hiring, managing, and training kitchen staff.
- Supervise the work of subordinates and ensure tasks are completed effectively.
- Estimate and manage staff workloads and compensation.
- Maintain accurate attendance records.
- Foster a cooperative and respectful work environment among team members.
- Regularly communicate with the Restaurant GM on ongoing issues, feedback, or concerns related to the staff.
**Skills**
- Proven experience as a head chef.
- Exceptional kitchen management skills.
- Ability to delegate responsibilities and monitor progress.
- Strong communication and leadership abilities.
- Up-to-date knowledge of culinary trends and optimized kitchen practices.
- Proficient in relevant computer programs (MS Office, restaurant management software, POS).
- Certified in health and safety training.
**Physical Requirements**
- Ability to stand for extended periods.
- Ability to lift objects up to 50 pounds without assistance.
- Capability to maintain a safe work environment, especially where open flames and sharp objects are present.
$33k-42k yearly est. 23d ago
Kitchen Leader NO LATE NGHTS
Sessions West Coast Deli
Shift leader job in Irvine, CA
KITCHEN MANAGERJob Description As the kitchen manager, you will be responsible for overseeing food preparation, ordering supplies, scheduling shifts, and monitoring inventory levels. To be successful in this role, the ideal candidate will have proven culinary and management experience. In addition to being an excellent communicator, you should also demonstrate outstanding leadership and organizational abilities. This position is non-exempt and reports directly to the Executive Chef/Partner and the Director of Operations. The Kitchen Manager duties include, but are not limited to: · Order materials, supplies, and ingredients based on demand.· Supervise kitchen employees and organize food orders.· Oversee the food preparation and cooking process.· Recruit and train kitchen employees in designated stations.· Monitor inventory levels and perform weekly inventory assessments.· Schedule work shifts for employees.· Store all food products in compliance with health and safety regulations.· Ensure the kitchen is clean and organized.· Maintain weekly and monthly cost reports. Kitchen Manager Requirements: · In-depth knowledge of kitchen health and safety regulations.· Ability to work well in a stressful and fast-paced environment.· Excellent problem-solving and conflict management abilities.· Outstanding communication and organizational skills.· Proven experience working as a supervisor in the hospitality industry.· The ability to work in a fast-paced environment.· The ability to stand for extended periods.· The ability to lift 50lbs or more.· Strong management skills.· Excellent organizational skills.· Effective communication skills.· Exceptional customer service skills.· ServSafe Manager Certification.· High school diploma or GED.
PREVIOUS EXPERIENCE
· A minimum of 6 months experience as a Kitchen Manager or Assistant Kitchen Manager in a fast-paced restaurant environment. Compensation: $20.00 - $26.00 per hour
A quality product stands alone. Whether it's a simple side or a signature sandwich, everything comes from our scratch kitchen. We make sauces, dressings, and sides in-house, and utilize fresh produce, natural meats, outstanding gluten-free options, and locally baked bread that's delivered daily. We're committed to keeping it real. It's something you can see, taste, and feel every time you're here.
$20-26 hourly Auto-Apply 60d+ ago
Shift Supervisor
The Coffee Bean and Tea Leaf 4.5
Shift leader job in Riverside, CA
Job Description
Shift Supervisor
Our Blend:
Born and brewed in Southern California since 1963,
The Coffee Bean & Tea Leaf
has become one of the world's largest specialty coffee and tea retailers. Today we have global presence with Cafés around the world and offices in California, Singapore and Malaysia.
As we grow our brand, we are committed to maintaining our values, heritage and passion for our products. We have always had a creative and caring spirit. This energy embodied by our Team Members made us famous and beloved by our guests, first in Southern California and now around the world. We are a brand centered around passion. A passion for our premium products, our people and our customers. Passion is contagious, and we've got a serious case of it. If you are just as passionate as we are, come join our Brew Crew!!
The position we are brewing:
Do you love premium Coffee & Tea? Do you want to work for a socially responsible, guest service focused company? The Coffee Bean & Tea Leaf Shift Supervisors curate memorable experiences for our guests and the CBTL team daily. They run shifts, lead the store team and make decisions that impact store operations.
If you are looking for an opportunity where you can interact with people, smile, get involved in the local community, and have fun while leading a cooperative team, we want to talk to you about joining our growing and diverse team.
What you will Measure and Blend:
Create coffee moments- share your knowledge, our coffee, and our sustainability practices with guests.
Lead by example. Be an advocate for your team by driving sales and service performance through coaching and training.
Be a coffee & tea expert. You bring the passion, we provide the training, and you share it with the guest.
Generate new guests. Many guests shop online these days; however, the store is where we meet many of our guests for the first time.
Care about safety. Safe, healthy employees and guests are our number one priority.
Contribute. Whether we need help cleaning, organizing stock or need a new innovative way to do things. Help the store with tasks, ideas and add to the overall success
Be an advocate. As the face of CBTL you will build the store presence by connecting with your local community.
Your Ingredients:
At The Coffee Bean & Tea Leaf, we hire for our core values Friendliness / Respect / Ownership / Teamwork / Honesty - FROTH and identify team members who share these values.
Perks:
Discounts on our Coffee and Tea
Medical, Dental, Vision as applicable
Pay Range: $22.00-$24.50
Hourly
(Based on minimum wage ordinance and experience.)
Observed Holidays
Sick Pay
Referral bonus program
Flexible Uniforms
Retirement Plan
Life Assistance Program
24 Hour Fitness Discount
Flexible Schedule
Fun Environment.
Working Advantage Discount Program
This role may be subject to the following working conditions:
Climbing
Balancing
Stooping
Kneeling
Crouching
Reaching
Standing
Walking
Pushing
Pulling
Lifting
Grasping
Feeling (Tangible)
Talking
Hearing
Repetitive Motion
Sitting
Medium work - Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
The worker is subject to both environmental conditions. Activities occur inside and outside.
The worker is subject to extreme cold. Temperatures typically below 32 degrees for periods of more than one hour. Consideration should be given to the effect of other environmental conditions, such as wind and humidity.
The worker is subject to extreme heat. Temperatures above 100 degrees for periods of more than one hour. Consideration should be given to the effect of other environmental conditions, such as wind and humidity.
The worker is subject to noise. There is sufficient noise to cause the worker to shout in order to be heard above ambient noise level.
The worker is subject to hazards. Includes a variety of physical conditions, such as proximity to moving mechanical parts and moving vehicles.
The worker is required to function in narrow aisles or passageways.
International Coffee & Tea, LLC dba The Coffee Bean & Tea Leaf is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, sex, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, genetics, or any other status protected by state or federal law. The Coffee Bean &Tea Leaf expressly prohibits any form of employee harassment or discrimination on the basis of any such protected status.
The Coffee Bean & Tea Leaf provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, sex, color, religion, gender, sexual orientation, national origin, age, disability, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. This policy was intended to comply, and The Coffee Bean & Tea Leaf so complies, with applicable state and local laws governing non-discrimination in employment in every location in which the Company has facilities. This policy applies to all terms and conditions of
employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation and training. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.
We use eVerify to confirm U.S. Employment eligibility.
$22-24.5 hourly 22d ago
Kitchen Lead
So-Cal Boys Restaurant Group Inc.
Shift leader job in Riverside, CA
Salary: $22-$23 Per Hour
Job Brief:
Are you looking for a fun new job opportunity with the ability for growth? Earn a competitive hourly wage while working in a fast paced and team-oriented environment! Join our team where we take pride in executing our expertly crafted menu that keeps guests coming back for more! Our guest loyalty is unmatched, and that is in large part to our team members' talents in ensuring our guests feel valued.
Job Responsibilities:
Ensure all workstations are set up properly.
Ensure food is prepared and executed in a timely manner.
Ability to adjust and assist in various stations to maintain food execution in a timely manner.
Prepare food items according to company provided recipe, portion, and presentation.
Restock any necessary cook station items as needed throughout the shift.
Conduct accurate food inventory and place necessary orders to ensure quality and execution.
Follow ordering and delivery schedules per company standards and guidelines.
Able to work in a fast-paced environment and follow directions when given.
Adhere to all sanitation and Food Safety standards.
Preform Line checks every shift by checking and maintaining food temperatures, ensuring products are labeled and dated correctly, and by rotating products.
Maintain a clean work environment and ensure workstations are organized including kitchen coolers and storage areas.
Safe Knife Handling skills and ability to work with other kitchen equipment.
Ability to stand for long hours, pick up 10-25 pounds frequently.
Ability to teach, delegate and give instruction positively and professionally.
This position is full time/40 hours a week.
Job Qualification Requirements: All candidates for employment must possess the following:
Valid Identification Card
Social Security Card
Skills/Qualifications:
4 years of previous experience
Ability to work in a Team setting.
Verbal Communication
Positive Professionalism
Other Certifications:
State Sexual Harassment Training and Certification
About Heroes Restaurant and Brewhouse
Heroes provides a unique dining & gathering experience. We offer hearty portions of great American food with enticing presentation. Heroes offers high-quality hand-crafted beers and cocktails served in a lively setting. It's all served up by the friendliest of staffs in an entertaining atmosphere stuffed full of Americana memorabilia and local personality. With a spacious patio and 24 flavors of Draft Beer, Heroes is a crowd favorite for nearly all events. (********************************
$22-23 hourly Auto-Apply 60d+ ago
Shift Leader
Rubio's Restaurant Group LLC 4.1
Shift leader job in Anaheim, CA
Job DescriptionDescription:
Responsible and accountable for supervising and supporting a productive and profitable restaurant, including Guest satisfaction, food quality and portioning, and Team Member efficiency, safety and security. Is personally accountable for the C.O.R.E. 10, and supports his/her General Manager (GM) and Assistant Manager (AM) in holding Team Members accountable for the C.O.R.E. 10.
Essential Job Duties
Interacts with Guests, Team Members and Management. Maintains restaurant cleanliness, high food quality standards, resolves Guest complaints, and ensures Guest service according to Rubio's standards. Supervises Team Members to appropriate positions as required.
Opens and/or closes restaurant according to Rubio's standards. Supervises Front of the House and Back of the House Team Members as required by Management, ensuring priorities are being followed. Supervises Team Member performance during store operations including setup, food preparation and cleaning before opening, during the shift and at closing. Provides performance feedback to Management.
Performs production staff duties including cleaning the dining room, patio and restrooms, taking out trash, stocking inventories as required by Management, and maintaining cleanliness and food quality standards.
Inspects food for proper portioning, temperature, and appearance, completing all cleaning and food quality checklists as required by Management.
Ensures Team Members follow Company safety policies, using required safety equipment. Ensures proper temperature of food products. Inspects restaurant and its surroundings on a regular basis. Maintains personal hygiene as prescribed by law and Rubio's Dress Code standards.
Completes financial paperwork on a daily basis. Counts, dispenses and deposits money according to Company policy.
Assists in completion of periodic operational paperwork as prescribed by Management.
Participates in development of self by attending ongoing classroom and online training.
Non-Essential Job Duties
Performs similar and incidental duties as required.
Requirements:
Job Qualifications
Education: High School degree or equivalent combination of education and experience.
Experience: Some restaurant or retail experience preferred.
Knowledge: Knowledge of aspects of the restaurant industry. Basic computer skills including e-mail and Microsoft Word.
Language Skills: Ability to communicate in English, both orally and in writing, clearly communicating operational concerns with Management and co-workers.
Math Skills: Overall skills and knowledge of basic mathematical principles and practices. Ability to perform basic computations to complete financial paperwork.
Other: A valid driver's license and proof of automobile insurance required. Individual must have reliable transportation and proof of automobile insurance is required (if individual will be required to drive on behalf of Rubio's.) Individual must have reliable transportation to arrive to work on time.
Other Abilities: Ability to maintain a high level of patience with others. Requires working closely with co-workers for long periods of time. Ability to provide organizational leadership and foster a team environment. Ability to handle multiple priorities.
Reporting Relationships
Reports to the General Manager and/or Assistant Manager.
Major Business/Professional Contacts
The ShiftLeader will have constant contact with Guests, Managers, restaurant Team Members, other store Managers and Team Members, and occasional contact with Restaurant Support Center staff and outside vendors. It is necessary for this person to conduct these relationships with professionalism and cooperation for the betterment of the Company. The ShiftLeader will regularly give suggestions to his/her Managers regarding operations. The ShiftLeader is expected to follow appropriate procedures with respect to all communications (Assistant Manager, General Manager, District Manager, People Services Business Partner and Regional Director.)
Working and Environmental Conditions
Work indoors and outdoors (patio, for events, or to take trash to the dumpster). Constant exposure to fumes from restaurant and food preparation equipment and cleaning solvents (ex. flour dust, cooking fumes and gases.) Constant fluctuation in temperature and conditions (ex. heat, cold, humidity) due to movement from one cook area to another. Some noise and vibration exposure. If working an event, may work outdoors in varying temperatures and in different environments such as golf courses, and beaches. If assisting with a delivery may help carry food in catering bags to Guest's cars or may be asked to make a delivery in their vehicle (only if approved to drive in advance with signed Driver Policy on file.)
Physical Demands
Must be able to lift 55 lbs. Ability to stand for long periods of time. Performs fine hand manipulation during food preparation and cleaning. Flexible hours, night and day, weekends and holidays. Ability to operate all related restaurant tools and equipment. Must be able to taste food (including, but not limited to, seafood, chicken, and steak) to ensure the flavor profile and quality standards are met.
Tools and Equipment Used
Computer, telephone, calculator, multi-use printer, cash register, walk-in and reach-in refrigerators, soda and tea machines, dishwasher, cleaning equipment (towels, brooms, dust pans, mops, etc.), cleaning solvents (cleanser, degreaser, etc.), kitchen equipment and utensils.
$32k-41k yearly est. 8d ago
Bakery Shift Leader
Sprinkles Cupcakes 4.3
Shift leader job in Newport Beach, CA
Job Description
As a Shift Lead, you will contribute to the success of Sprinkles by assisting the management team with bakery operations to create and maintain the
Sprinkles Experience
for our guests and associates. You will be a leader to your peers, and a role model of the Sprinkles culture. If you enjoy leadership, this is the sweet spot to learn all things operations within Sprinkles!
Perks of Working with Sprinkles:
Hourly Pay + Tips*
Benefit options include Heath, Dental, Vision, Life, and 401K
Daily Pay option available to associates
Sprinkles Associate Card to sprinkle the joy to your family, friends, and community
Opportunity to do good - Sprinkles partners with several charities and community organizations
Family Friendly Hours
Paid parental leave & paid time off
Chance to be a part of special memories that happen daily in our bakery
Development and growth opportunities
Responsibilities:
Retain and demonstrate proper policies and procedures delivered by trainers and managers with enthusiasm.
Manage guest experiences, including answering emails, or collecting details on recent experiences as shared via phone, email, or online.
Deliver exceptional guest service within the standards of management and Sprinkles policies - Be a brand ambassador.
Manage shift expectations and contribute to the
Sprinkles culture and experience
.
Serve as a product expert by making recommendations as guests are ordering.
Practice proper credit card cash handling procedures with a smile.
Adhere to all safety and sanitation guidelines to maintain a clean and safe work environment behind the counter and in the dining area where applicable.
Assist with all cleaning duties as stated on opening/closing and weekly checklists.
Report to work as scheduled and fulfill requirements for duration of shift.
Box, package, or plate cupcakes and other bakery goods as needed.
Requirements:
A passion and love of the Sprinkles product, brand, and experience.
A minimum of 1 year of experience in a shift management position or management position in a restaurant or within hospitality.
Ability to work a varying schedule including some weekends and holidays.
Ability to communicate verbally while understanding and following written and verbal instructions from management.
Can work well under pressure while maintaining a consistent pace throughout your shift.
Ability to be on your feet for hours at a time.
Can lift at least 50 pounds which can include carrying cupcake trays, cupcake batter/frosting, and bags of boxed purchases.
Must be able to move around the front of the bakery while bending down for bags and reaching up for cupcake trays.
*Tips are not guaranteed.
*Sprinkles is an Equal Opportunity Employer
$32k-39k yearly est. 17d ago
Shift Supervisor
Norco 4.5
Shift leader job in Norco, CA
Miguel's Jr. stays true to who we are with Our WHY, or our purpose: We create positive experiences and opportunities around the LOVE OF FOOD, FAMILY, AND SERVICE.
If you are ready to change your life for better come be a part of our team! Here at Miguel's, you will find more than just a job. We are a family and a team with goals and aspirations!
We offer an excellent compensation and benefits package to include:
• Great Compensation (DOE)
• Paid Time Off (PTO) & (PSL) Paid Sick Leave
• Low-Cost Insurance benefits (Medical, Dental, Vision Plans)
• Company Paid Life Insurance
• 401(k) Plan with Awesome Company Match
· One Year Anniversary Day
• Free Employee shift meal
And much more!
Shift Supervisor Position Summary:
The Shift Supervisor serves as the primary leadership in both business and people during a shift alongside the GM, or AGM if applicable in that location, or on own. The Shift Supervisor should also be fluent and participating in all facets of FOH and BOH operations. The role of Shift Supervisor is considered a key developmental position to future AGM and GM opportunities.
Essential Duties and Responsibilities
Supervise staff and their work together with GM and AGM to ensure optimum shift to shift performance for guests and team members. However, when on own this individual is the go-to resource and decision maker responsible for all aspects and decisions driving the specific shift.
Communicates with following shift's supervisor to ensure a prepared handover of both team and business with forethought and care.
May assist GM with interviewing and hiring of new Team Members
Rallies team and personally provides exceptional Guest Service
Enforce rules and regulations as described in the Miguel's Restaurants Employee Handbook
Bilingual (Spanish) understanding and conversational proficiency are a plus.
Maintaining office duties and paperwork as required
Requirements
1-2 years of supervisory experience in the food service industry.
Proficiency in oral and written communication to effectively be a team leader and member with predominantly English-speaking guests and team members
Intermediate computer skills including MS Office: (Excel, Word, Outlook, and Excel)
High School Diploma or Equivalent
Additional Info
Physical Demands and Work Environment:
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Physical demands: While performing the duties of this job, the employee is required to stand; walk; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch, or crawl; talk or hear; taste or smell. The employee must occasionally lift and/ or move up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Work environment: While performing the duties of this job, the employee is exposed to whether conditions prevalent at the time. The noise level in the work environment is usually moderate and consistent with a restaurant environment
Job Details:
Career Advancement/Career Plan: We promote heavily from within.
$39k-61k yearly est. 4d ago
Part-Time Shift Leader
Miniso Usa
Shift leader job in Riverside, CA
The ShiftLeader plays a key role in assisting the Store Manager with daily store operations, training associates, and ensuring exceptional customer service. This role contributes to achieving business KPIs, upholding store standards, and assisting with various operational tasks, including cashiering, opening and closing, merchandising, customer engagement, cash management, store upkeep, and shipment processing. Additionally, the ShiftLeader will actively promote the store's membership program to foster customer loyalty. By fostering a positive and energetic environment, the ShiftLeader helps ensure that Life is for Fun for both the team and customers, creating a dynamic and enjoyable atmosphere that drives success and delivers memorable experiences.
Essential Job Functions
Lead by example to drive sales, meet store KPI goals, and exceed customer expectations.
Assist the store manager in training and developing sales associates to ensure strong product knowledge and customer engagement on the sales floor & at the register.
Help support daily operations, including replenishment, fronting, store maintenance, cash handling, and merchandising.
Maintain store appearance, ensure proper stock levels, and implement visual merchandising updates.
Open and close the store, ensuring the store is recovered and clean and in compliance with safety and operational procedures.
Be empowered to resolve customer concerns professionally and escalate issues to Store Manager when necessary.
Support Loss Prevention efforts and ensure adherence to all company policies designed to prevent loss.
Maintain a professional attitude, demonstrating enthusiasm and sincerity that aligns with MINISO USA's customer commitment.
Process sales transactions accurately and efficiently using point-of-sale systems.
Participate in store promotions and sales events to support overall business objectives.
Additional Qualifications
Strong leadership, interpersonal, and conflict-resolution skills.
Ability to multitask and maintain composure in a fast-paced environment.
Basic knowledge of retail operations and POS systems.
Ability to travel between store locations as needed.
Education & Experience
High school diploma or equivalent; associate degree preferred.
1+ years of experience as a keyholder, supervisor, or shiftleader, preferably in the retail industry.
Pay Range USD $16.50 - USD $22.00 /Hr.
$16.5-22 hourly Auto-Apply 1d ago
Kitchen Lead
Sc Wings Block
Shift leader job in Orange, CA
Benefits:
Opportunity for Growth
Dynamic Environment
Team Member Discount
Flexible schedule
Wings. Beer. Sports. It's what we do! We bring big game-time energy to our guests without being at the stadium.
The Kitchen Lead is the go-to person in the BWW Kitchen. The Kitchen Lead is expected to supervise and lead the kitchen team in a way that creates a positive atmosphere and a smooth operation. Ultimately, an exceptional Kitchen Lead should be able to work in a fast-paced environment and demonstrate excellent organizational, communication, and time management skills
General Lead Responsibilities:
Retrieve the prep list from the Manager on Duty (MOD) and help delegate prep items to the Heart of House team
Assist in preparing ingredients needed for daily operation
Track all waste on the Waste Sheet per Company Standard Procedures]
Notify MOD of any equipment that is not working properly or not being held to proper temperatures
Supervise the work of the kitchen team to ensure that all stations (chip, shake, grill, southwest, and expo) are completed in the proper manner
Ensure that all cooking stations are adequately stocked with the necessary ingredients and cooking equipment.
Ensure that all cooking stations and kitchen surfaces are cleaned and disinfected before and after each shift
Maintain standard food rotation practices to reduce food wastage and minimize the risk of contamination
Assess the quality of delivered food supplies to ensure that it meets restaurant standards.
Assist in the management of food waste control
Assist in ordering and tracking inventory
Provide a welcoming and positive work environment for the Heart of House team
As a Kitchen Lead, you will also be expected to lend a hand in the following workstations throughout your shift.
Chip Station:
Responsible for all preparation of fried chips, wedges, and onion rings prepared in the kitchen of the restaurant. Ensure all chip coolers are clean and free of extra debris
The Chip position portions and prepares food items prior to cooking in accordance with the Chip Packaging Chart.
Other duties include maintaining the fryers and the quality of the shortening/oil as outlined in the Fryer Rotation Chart and Shortening Management Reference Guide.
Job Title Kitchen Lead Department Heart of House
Reports To Kitchen Manager Position Level Management
Grill Station:
Prepares all grilled items such as chicken breast, and burger patties
The Grill person portions and prepares food items prior to cooking in accordance with the Prep Sheets and Grill Station Chart.
Other duties include maintaining the grill and quality of the products outlined in the Prep Sheets and Grill Station Guide.
Shake Station:
Ensure all sauce pumps are cleaned, filled, and in working order
Ensure all sauce and seasoning buckets have been washed and dried
Ensure all seasoning shakers are clean, filled no more than ¾ full
Ensure hot wing holding drawers are turned on, and are at 180°F with the vents open
Weigh wings to determine cooking time
Southwest Station:
Responsible for all preparation of wraps, salads, flatbreads, etc.
Responsible for maintaining cold rail and making sure food is properly stocked
Expo Station:
Act as the communication link between and among the kitchen line and the front of the house to ensure the coordination and smooth flow of quality products being produced and served to customers.
Control food presentation, quality assurance, and timeliness of food delivery.
Requirements:
High school diploma or GED.
At least 1 year experience in a similar lead position
Sound knowledge of food health and safety regulations
Excellent communication and leadership skills.
Exceptional organizational, time management, and problem-solving skills.
The physical demands for this position require the individual to sit, stand, bend, lift up to 30 pounds, and move intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations. The duties of this position may change from time to time. Buffalo Wild Wings reserves the right to add or delete duties and responsibilities at the discretion of Buffalo Wild Wings or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.
Requirements:
Ability to follow specific service time and guidelines
Ability to maintain a high degree of pace and intensity for an extended period of time
Must be reliable and dependable by adhering to a schedule, covering shifts as necessary, and
Company Information
You are applying for work with a franchisee of Buffalo Wild Wings, not Buffalo Wild Wings International, Inc. Any information you submit will be provided solely to the franchisee. If hired, the franchisee, SC Wings, LLC will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees. Compensation: $19.00 - $24.00 per hour
Buffalo Wild Wings fuels moments worth sharing -
for our guests and for our team members. Yes, it is literally working at a Sports Bar and all the energy that comes with it. But Buffalo Wild Wings is also a place to start the next phase of your career. Whether you grow in our system here at Buffalo Wild Wings or your game-plan finds you somewhere else, we want you to have an experience here that lasts a lifetime.
We're a brand on the rise, and we need great people as we write the next chapter of our story.
If that's you, pull up a barstool.
$19-24 hourly Auto-Apply 60d+ ago
Culinary Shift Lead
Angelina's Pizzeria Napoletana
Shift leader job in Irvine, CA
Essential Functions:
· Prepare, cook and present food, quickly and efficiently, meeting our standards
· Assist in keeping the kitchen clean, hygienic and tidy, at all times
· Work safely around kitchen equipment and report any maintenance issues to the manager
· Assist in the opening and closing of the kitchen
· Assist in ensuring accurate food-ordering and stocking levels
· Assist in keeping wastage to a minimum, through correct product measurement
· Maintain personal knowledge by completing in-house training, attending courses as assigned by HR
· Always adhere to all company policies and procedures
· Be involved and contribute at team meetings
· Carry out instructions given by the management team and head office
Core Competency:
· Excellent people skills
· Good leadership abilities
· Tracks restaurant sales goals
· Minimizes waste
· Knowledgeable about OSHA and food safety standards
· Good at problem solving
· Believes in customer service delivery
· Excellent computer documentation skills
· Promptly reports staff and customer issues to senior management
· Good food product ordering and monitoring
· Knowledge and ability to learn Italian Cuisine
· Must be able to work the line and understand company standard
· Must have knowledge of Aloha POS and Video Monitoring system
Administrative Requirments:
· Must be able to work weekends.
· Must be open to learn new methods
· Food Safe Cert license required
EEO Statement
Spectrum Restaurant Management Group LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
$32k-43k yearly est. Auto-Apply 60d+ ago
Shift Leader
1033-Dave's Hot Chicken-Irvine
Shift leader job in Irvine, CA
Job Description
Dave's Hot Chicken Shift Lead The ShiftLeader is responsible and accountable for all restaurant activities while on duty. The ShiftLeader will work with the restaurant management team to ensure all activities are consistent with and supportive of the restaurant's business plan. They will ensure all Team Members are performing their job responsibilities and meeting expectations.
Duties
The ShiftLeader supervises fellow coworkers while they work, monitor their performance, ensure they comply with company and safety policies, and delegate tasks appropriately.
In addition, they:
- Follow the steps outlined in the DHC Training Program to learn and train new skills, duties, and responsibilities
- Communicate to their immediate supervisor when additional training guidance and practice is needed
- Effectively and consistently does required Ops Walks and Q&A checks to correct areas of opportunity
- Organize shift schedules for Team Members and monitor attendance, tardiness and time off
- Assign duties to specific employees based on role and skills
- Understand how each job responsibility impacts guests, employees, and overall restaurant operations
- Greet guests, record orders, and serve food and beverages with a consistently positive and helpful attitude, including
answering questions
- Ensure Team Members work together with their co-workers to prepare items on the Dave's Hot Chicken menu while
following cooking instructions, safety procedures, and sanitary requirements
- Use specific kitchen machinery/equipment such as ice cream dispensers, fryers, warmers, etc.
- Ensure restaurant cleanliness is conducted daily by delegating the clearing of tables, sweeping and mopping floors,
washing/sanitizing/disinfecting kitchen utensils and high touch-point areas, and servicing restrooms
- Handle guests' concerns and complaints professionally and calmly to resolve problems according to restaurant policy
- Maintain a neat and tidy appearance by wearing a uniform and adhering to the uniform policy
- Are performance-oriented and performance driven; understand performance expectations and are aware of performance
results
- Provide direction/supervision/ feedback for Team Members to maintain levels of high productivity and team morale
- Communicate Team Member work performance to the restaurant management team and appropriately address
performance issues
- Train new and current team members on tasks
- Balance cash drawers and prepare cash deposits as assigned by the restaurant management team
- Abide and enforce to the rules and direction given by the restaurant management team
Job expectations
The ShiftLeader performs leadership, management and organization tasks to ensure team members work efficiently and effectively during their shift.
In addition, they:
- Effectively plan, organize, and implement all daily operational routines and activities
- Complete all required administrative duties and daily paperwork including required checklists
- Supervise and perform closing and/or opening activities as directed by the restaurant management team
- Establish an environment of trust to ensure honest, open, and direct communication
- Role model and set a positive example for the entire team in all aspects of business and personnel practices
- Ensure that they and all Team Members abide by company policies and directives
- Follows all company guidelines for food and cash controls; follows all cost control guidelines to maintain and minimize
restaurant costs; properly uses all products, supplies, and equipment facilities
- Support the goals, decisions, and directives of the restaurant management team and is not insubordinate
- Contributes to the restaurant's success by accomplishing the expected work during each shift consistently
- Communicate effectively with team members and management to resolve any interpersonal issues as needed
Requirements
- Current student or high school diploma/GED preferred
- Must be at least 18 years old and fluent in English
- Certified in all stations following the DHC Training Program
- Flexibility to work nights, weekends, and holidays
- Ability to stand for long periods of time and work in a fast-paced environment
- Positive attitude while conducting any and all duties
- Commitment to guest satisfaction
- Effective communicator with co-workers and the restaurant management team
Transportation & accessibility
- Must have reliable transportation to work, a driver's license and proof of insurance
- Must have telephone or other reliable method of communicating with supervisor and co-workers
Hours
- Must be able and willing to work flexible hours including opening and closing shifts
- This includes working weekends/nights and holidays whenever necessary
Skills & Abilities
- Ability to delegate tasks
- Excellent time management, organizational and planning skills
- Strong people/guest service skills
- Ability to look at the restaurant operations from a guest's point of view
- Ability to take initiative and solve problems
- Able to stand for long periods of time
- Able to bend and stoop
- Able to work around heat
- Able to work around others in close quarters
- Able to lift 50-75 lbs. comfortably
Benefits-
Flexible schedule
Free employee meals- 1per shift
Opportunity for advancement
Health benefits and 401k after eligibility is met
Can be raised to $18.50 with upper management approval. Previous experience as lead a MUST!
$32k-43k yearly est. 8d ago
Shift Leader
6039 Arby's
Shift leader job in Palm Desert, CA
A&KRB, LLC is a restaurant leading company while doing business as Arby's Our Commitment to Winning: “We outperform everyone in everything that we do with the relentless hunger to always be on top…” We constantly innovate, use technology, and employ a highly trained workforce that is focused on delivering the best restaurant experience for our guests.
This job posting contains some general information about what it is like to work in our restaurant but is not a complete job description. People who work in our restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of the job.
The ShiftLeader is in charge in the absence of the General Manager supports Management Team efforts to maximize sales and profits and minimize controllable costs by effectively directing and supervising work shift activities. Makes sound business decisions quickly to ensure guests receive service beyond their expectations.
ShiftLeader Primary Responsibilities
Consistently provides a quality product and guest service experience that delivers total guest satisfaction via high energy and sets an example of guest engagement by building lasting relationships.
Establishes an environment of trust to ensure honest, open and direct communication; and provides a communication process that works up, down, and across the organization.
Effectively plans, organizes and implements all daily operational routines and activities; completes all required administrative duties and daily paperwork.
Able to supervise and perform closing and/or opening duties, as directed by Restaurant Management Team.
Supports the goals, decisions and directives of Restaurant Management.
Follows all POS comp procedures and cash handling procedures.
Resolve all restaurant level guest questions, complaints, and problems in a timely and efficient manner with management involvement.
Delegate shift responsibilities to employees and ensure proper completion of assigned tasks and checklists. Sets high goals for team members and drives results.
Shift Manager Requirements
Must be 18 years of age.
Must have the ability to lift and/or move up to 40 lbs. comfortably.
Able to stand for long periods of time, bend, and stoop
Comfortable working occasionally in walk-in coolers and freezers
Vision abilities to include distance, close, color, depth, peripheral as well as the ability to adjust focus.
Ability to operate a computer and/or Cash register.
Must be able to work around heat and work in close quarters with others as well as handle various cleaning products.
Willing to cross-train on various positions within the restaurant.
Requirements
· Education: Enrollment in high school; high school diploma or equivalent is preferable. Good verbal and written communication skills; is capable of communicating effectively with guests and co-workers.
· Transportation: Must have reliable transportation to work.
· Accessibility: Must have telephone or other reliable method of communicating with the restaurant.
· Hours: Must be able and willing to work flexible hours, possibly including opening and closing shifts.
· Attendance: Must maintain excellent attendance and punctuallity throughout the year.
Job Type:
Full-time or Part-time with flexible scheduling
$31k-43k yearly est. 16d ago
Shift Leader
1075-Dave's Hot Chicken-Palm Desert
Shift leader job in Palm Desert, CA
Job Description
The ShiftLeader is responsible and accountable for all restaurant activities while on duty. The ShiftLeader will work with the restaurant management team to ensure all activities are consistent with and supportive of the restaurant's business plan. They will ensure all Team Members are performing their job responsibilities and meeting expectations.
Duties
The ShiftLeader supervises fellow coworkers while they work, monitor their performance, ensure they comply with company and safety policies, and delegate tasks appropriately.
In addition, they:
Follow the steps outlined in the DHC Training Program to learn and train new skills, duties, and responsibilities
Communicate to their immediate supervisor when additional training guidance and practice is needed
Effectively and consistently does required Ops Walks and Q&A checks to correct areas of opportunity
Organize shift schedules for Team Members and monitor attendance, tardiness and time off
Assign duties to specific employees based on role and skills
Understand how each job responsibility impacts guests, employees, and overall restaurant operations
Greet guests, record orders, and serve food and beverages with a consistently positive and helpful attitude, including
answering questions
Ensure Team Members work together with their co-workers to prepare items on the Dave's Hot Chicken menu while
following cooking instructions, safety procedures, and sanitary requirements
Use specific kitchen machinery/equipment such as ice cream dispensers, fryers, warmers, etc.
Ensure restaurant cleanliness is conducted daily by delegating the clearing of tables, sweeping and mopping floors,
washing/sanitizing/disinfecting kitchen utensils and high touch-point areas, and servicing restrooms
Handle guests' concerns and complaints professionally and calmly to resolve problems according to restaurant policy
Maintain a neat and tidy appearance by wearing a uniform and adhering to the uniform policy
Are performance-oriented and performance driven; understand performance expectations and are aware of performance
results
Provide direction/supervision/ feedback for Team Members to maintain levels of high productivity and team morale
Communicate Team Member work performance to the restaurant management team and appropriately address
performance issues
Train new and current team members on tasks
Balance cash drawers and prepare cash deposits as assigned by the restaurant management team
Abide and enforce to the rules and direction given by the restaurant management team
Job Expectations
The ShiftLeader performs leadership, management and organization tasks to ensure team members work efficiently and effectively during their shift.
In addition, they:
Effectively plan, organize, and implement all daily operational routines and activities
Complete all required administrative duties and daily paperwork including required checklists
Supervise and perform closing and/or opening activities as directed by the restaurant management team
Establish an environment of trust to ensure honest, open, and direct communication
Role model and set a positive example for the entire team in all aspects of business and personnel practices
Ensure that they and all Team Members abide by company policies and directives
Follows all company guidelines for food and cash controls; follows all cost control guidelines to maintain and minimize
restaurant costs; properly uses all products, supplies, and equipment facilities
Support the goals, decisions, and directives of the restaurant management team and is not insubordinate
Contributes to the restaurant's success by accomplishing the expected work during each shift consistently
Communicate effectively with team members and management to resolve any interpersonal issues as needed
Requirements
Current student or high school diploma/GED preferred
Must be at least 18 years old and fluent in English
Certified in all stations following the DHC Training Program
Flexibility to work nights, weekends, and holidays
Ability to stand for long periods of time and work in a fast-paced environment
Positive attitude while conducting any and all duties
Commitment to guest satisfaction
Effective communicator with co-workers and the restaurant management team
Transportation & accessibility
Must have reliable transportation to work, a driver's license and proof of insurance
Must have telephone or other reliable method of communicating with supervisor and co-workers
Hours
Must be able and willing to work flexible hours including opening and closing shifts
This includes working weekends/nights and holidays whenever necessary
Skills & Abilities
Ability to delegate tasks
Excellent time management, organizational and planning skills
Strong people/guest service skills
Ability to look at the restaurant operations from a guest's point of view
Ability to take initiative and solve problems
Able to stand for long periods of time
Able to bend and stoop
Able to work around heat
Able to work around others in close quarters
Able to lift 50-75 lbs. comfortably
We use eVerify to confirm U.S. Employment eligibility.
$31k-43k yearly est. 9d ago
Shift Leader
8940 Arby's
Shift leader job in Calimesa, CA
A&KRB, LLC is a restaurant leading company while doing business as Arby's Our Commitment to Winning: “We outperform everyone in everything that we do with the relentless hunger to always be on top…” We constantly innovate, use technology, and employ a highly trained workforce that is focused on delivering the best restaurant experience for our guests.
This job posting contains some general information about what it is like to work in our restaurant but is not a complete job description. People who work in our restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of the job.
The ShiftLeader is in charge in the absence of the General Manager supports Management Team efforts to maximize sales and profits and minimize controllable costs by effectively directing and supervising work shift activities. Makes sound business decisions quickly to ensure guests receive service beyond their expectations.
ShiftLeader Primary Responsibilities
Consistently provides a quality product and guest service experience that delivers total guest satisfaction via high energy and sets an example of guest engagement by building lasting relationships.
Establishes an environment of trust to ensure honest, open and direct communication; and provides a communication process that works up, down, and across the organization.
Effectively plans, organizes and implements all daily operational routines and activities; completes all required administrative duties and daily paperwork.
Able to supervise and perform closing and/or opening duties, as directed by Restaurant Management Team.
Supports the goals, decisions and directives of Restaurant Management.
Follows all POS comp procedures and cash handling procedures.
Resolve all restaurant level guest questions, complaints, and problems in a timely and efficient manner with management involvement.
Delegate shift responsibilities to employees and ensure proper completion of assigned tasks and checklists. Sets high goals for team members and drives results.
Shift Manager Requirements
Must be 18 years of age.
Must have the ability to lift and/or move up to 40 lbs. comfortably.
Able to stand for long periods of time, bend, and stoop
Comfortable working occasionally in walk-in coolers and freezers
Vision abilities to include distance, close, color, depth, peripheral as well as the ability to adjust focus.
Ability to operate a computer and/or Cash register.
Must be able to work around heat and work in close quarters with others as well as handle various cleaning products.
Willing to cross-train on various positions within the restaurant.
Requirements
· Education: Enrollment in high school; high school diploma or equivalent is preferable. Good verbal and written communication skills; is capable of communicating effectively with guests and co-workers.
· Transportation: Must have reliable transportation to work.
· Accessibility: Must have telephone or other reliable method of communicating with the restaurant.
· Hours: Must be able and willing to work flexible hours, possibly including opening and closing shifts.
· Attendance: Must maintain excellent attendance and punctuallity throughout the year.
Job Type:
Full-time or Part-time with flexible scheduling
$32k-43k yearly est. 3d ago
Shift Lead
Bird Rock Coffee Roasters
Shift leader job in Carlsbad, CA
Job DescriptionBenefits:
401(k) matching
Dental insurance
Vision insurance
Employee discounts
Flexible schedule
Health insurance
Opportunity for advancement
Training & development
!!SERVING THE CITY WE LOVE!!
BIRD ROCK COFFEE ROASTERS IS HIRING AT OUR BRESSI RANCH CAFE! PART OR FULL TIME SHIFTS ARE AVAILABLE.
Coffee, people, and positive community involvement is what we focus on at Bird Rock Coffee Roasters. We are looking for positive and energetic team-players with outstanding service skills who are driven and passionate about coffee and people. Bird Rock Coffee Roasters has an extensive training program where you will learn from some of the best!
Customer Service/Lead Duties & Responsibilities Include:
*Have a love and passion for coffee and people!*
Greet and interact with all customers ensuring everyone leaves with an elevated experience
Maintain a positive demeanor in a busy environment where multi-tasking, cleaning, and effective communication are requirements.
Prepare batch brew, pour over coffee & all crafted beverages/food items according to our standards of quality.
Maintain coffee knowledge on all current offerings, and confidently communicate product information to customers.
Share coffee passion and knowledge with the team by assisting with store coffee tastings
Properly handle and maintain all coffee brewing equipment.
Follow cash register policies and procedures including handling cash.
Communicate with team members and management to solve problems and improve service.
Count store cash drawer and safe daily. Prepare and record cash deposits.
Delegate team member daily breaks and ensure all labor laws are being followed.
Lock and unlock store when scheduled accordingly.
Coach to company quality and customer service standards
Please follow these steps to apply to all Bird Rock Coffee Roasters jobs
Log on to ************************** and click the "show me all jobs" link.
Click on your desired role/location that you are interested in working at. If you are open to working at multiple cafe locations, please note to the hiring manager any of our other 6 locations you are willing to work at.
Follow the instructions to upload your resume and complete your user profile in our hiring database.
You will be contacted back shortly with a quick assessment to be filled out, then an interview will be set up as the final step before onboarding and training.
You can also find a link to our hiring database at ********************** under the "About" tab and following the "Join our team" link.
See you soon and thank you for your time!!
$32k-43k yearly est. 30d ago
Shift Leader
OC Hot Chicken Dba Dave's Hot Chicken
Shift leader job in Santa Ana, CA
Job Description“It's a great American success story that's going to BLOW YOUR MIND!" Started in 2017 by Dave Kopushyan, Arman Oganesyan, and brothers Tom and Gary Rubenyan as an East Hollywood parking lot-based pop-up, the band of childhood friends started developing an influential following around their plates of Nashville hot chicken tenders, sliders, fries and kale ‘slaw. Fast-forward to today, and the company has implemented an in-demand franchise concept with hundreds of units in development.
Summary
The ShiftLeader/Manager in Training (MIT) is responsible and accountable for all restaurant activities while on duty. The MIT will work with the restaurant management team to ensure all activities are consistent with and supportive of the restaurant's business plan. They will ensure all Team Members are performing their job responsibilities and meeting expectations.
Pay $21-$23 hourly rate, plus tips
Duties
The MIT supervises fellow coworkers while they work, monitor their performance, ensure they comply with company and safety policies, and delegate tasks appropriately.
In addition, they:
- Follow the steps outlined in the DHC Training Program to learn and train new skills, duties, and responsibilities
- Communicate to their immediate supervisor when additional training guidance and practice is needed
- Effectively and consistently does required Ops Walks and Q&A checks to correct areas of opportunity
- Organize shift schedules for Team Members and monitor attendance, tardiness and time off
- Assign duties to specific employees based on role and skills
- Understand how each job responsibility impacts guests, employees, and overall restaurant operations
- Greet guests, record orders, and serve food and beverages with a consistently positive and helpful attitude, including
answering questions
- Ensure Team Members work together with their co-workers to prepare items on the Dave's Hot Chicken menu while
following cooking instructions, safety procedures, and sanitary requirements
- Use specific kitchen machinery/equipment such as ice cream dispensers, fryers, warmers, etc.
- Ensure restaurant cleanliness is conducted daily by delegating the clearing of tables, sweeping and mopping floors,
washing/sanitizing/disinfecting kitchen utensils and high touch-point areas, and servicing restrooms
- Handle guests' concerns and complaints professionally and calmly to resolve problems according to restaurant policy
- Maintain a neat and tidy appearance by wearing a uniform and adhering to the uniform policy
- Are performance-oriented and performance driven; understand performance expectations and are aware of performance
results
- Provide direction/supervision/ feedback for Team Members to maintain levels of high productivity and team morale
- Communicate Team Member work performance to the restaurant management team and appropriately address
performance issues
- Train new and current team members on tasks
- Balance cash drawers and prepare cash deposits as assigned by the restaurant management team
- Abide and enforce to the rules and direction given by the restaurant management team
Job expectations
The MIT performs leadership, management and organization tasks to ensure team members work efficiently and effectively during their shift.
In addition, they:
- Effectively plan, organize, and implement all daily operational routines and activities
- Complete all required administrative duties and daily paperwork including required checklists
- Supervise and perform closing and/or opening activities as directed by the restaurant management team
- Establish an environment of trust to ensure honest, open, and direct communication
- Role model and set a positive example for the entire team in all aspects of business and personnel practices
- Ensure that they and all Team Members abide by company policies and directives
- Follows all company guidelines for food and cash controls; follows all cost control guidelines to maintain and minimize
restaurant costs; properly uses all products, supplies, and equipment facilities
- Support the goals, decisions, and directives of the restaurant management team and is not insubordinate
- Contributes to the restaurant's success by accomplishing the expected work during each shift consistently
- Communicate effectively with team members and management to resolve any interpersonal issues as needed
Requirements
- Current student or high school diploma/GED preferred
- Must be at least 18 years old and fluent in English
- Certified in all stations following the DHC Training Program
- Flexibility to work nights, weekends, and holidays
- Ability to stand for long periods of time and work in a fast-paced environment
- Positive attitude while conducting any and all duties
- Commitment to guest satisfaction
- Effective communicator with co-workers and the restaurant management team
Transportation & accessibility
- Must have reliable transportation to work, a driver's license and proof of insurance
- Must have telephone or other reliable method of communicating with supervisor and co-workers
Hours
- Must be able and willing to work flexible hours including opening and closing shifts
- This includes working weekends/nights and holidays whenever necessary
Skills & Abilities
- Ability to delegate tasks
- Excellent time management, organizational and planning skills
- Strong people/guest service skills
- Ability to look at the restaurant operations from a guest's point of view
- Ability to take initiative and solve problems
- Able to stand for long periods of time
- Able to bend and stoop
- Able to work around heat
- Able to work around others in close quarters
- Able to lift 50-75 lbs. comfortably
$21-23 hourly 8d ago
Shift Leader
PJ 3395 San Clemente
Shift leader job in San Clemente, CA
Job Description
ShiftLeader
The ShiftLeader supervises shifts and/or work areas in the operation of a Papa John's restaurant to ensure high quality products and customer service are delivered to ensure restaurant profitability. Other responsibilities include the management of operations including the execution of all Company policies, procedures, programs and systems. Ensure compliance with all federal, state and local laws and ethical business practices.
Responsibilities
Adheres to guidelines, techniques and expectations for each station including, but not limited to, dough management, accuracy and proper portioning. Performs assigned work station duties such as making quality products, follows all product preparations procedures and maintains established product holding times. Consistently contributes to achieving the Company's product goal. Commits to meeting the needs and expectations of the restaurant's customers, minimizes customer complaints and responds appropriately to customer needs. Follows all policies and procedures as outlined in our TM handbook including, but not limited to, image (including car topper for delivery drivers), attendance, safety and security.
Exemplifies and exhibits the Core Values, maintains a positive attitude, works well with others and is flexible and adaptable to change.
Ensures adequate shift coverage for restaurant. Provides immediate feedback and corrects problems when identified. Maintains product quality, customer service, and performance responsibilities (such as MCE readiness, food/labor costs, restaurant cleanliness, etc.) within acceptable standards, follows all policies and procedures related to shift management.
Contribute to profit goals by ensuring they stay within company guidelines and target goals by accurately utilizing the FOCUS System. Execute cash management duties. Assist in the management of adequate inventory levels using the company's systems and guidelines to minimize loss.
Key Ingredients
High School diploma or GED preferred.
Serv-Safe/Local or State Food Service Certification preferred
Previous restaurant shift lead experience preferred
Skills: Cash management; planning and organization; effective communication
We use eVerify to confirm U.S. Employment eligibility.
How much does a shift leader earn in Murrieta, CA?
The average shift leader in Murrieta, CA earns between $28,000 and $49,000 annually. This compares to the national average shift leader range of $26,000 to $43,000.
Average shift leader salary in Murrieta, CA
$37,000
What are the biggest employers of Shift Leaders in Murrieta, CA?
The biggest employers of Shift Leaders in Murrieta, CA are: