ShiftLeader - Lead, Inspire, and Grow with Taco Bell! Ready to take the next step in your restaurant career? At Taco Bell | Luihn VantEdge, we're looking for leaders who love serving people, thrive in a fast-paced environment, and want to build something amazing - for themselves and their team.
If you're all about great food, great people, and great opportunities, this is the place to learn, grow, and succeed! What's in It for You as a ShiftLeader: Free meal every shift - fuel up on your favorite tacos! Flexible scheduling - we'll help you balance work, school, and life Medical, Dental, and Vision coverage (for full-time employees) Education programs - GEDWorks, scholarships, and tuition reimbursement Exclusive retail discounts - Taco Perks & KFC Employee Perks Employee Assistance Program for personal and family support Paid Time Off (for full-time employees) What You'll Get From Us as a ShiftLeader: Clear leadership and development - we'll help you sharpen your skills and reach your next career goal Real support and coaching from a team that cares about your success A fun, energetic culture that celebrates wins and grows together Opportunities to advance into Assistant or Restaurant General Manager roles
$23k-32k yearly est. 2d ago
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Shift Manager - Urgently Hiring
Taco Bell/KFC-Holly Springs KT
Shift leader job in Holly Springs, NC
ShiftLeader - Lead, Inspire, and Grow with Taco Bell! Ready to take the next step in your restaurant career? At Taco Bell | Luihn VantEdge, we're looking for leaders who love serving people, thrive in a fast-paced environment, and want to build something amazing - for themselves and their team.
If you're all about great food, great people, and great opportunities, this is the place to learn, grow, and succeed! What's in It for You as a ShiftLeader: Free meal every shift - fuel up on your favorite tacos! Flexible scheduling - we'll help you balance work, school, and life Medical, Dental, and Vision coverage (for full-time employees) Education programs - GEDWorks, scholarships, and tuition reimbursement Exclusive retail discounts - Taco Perks & KFC Employee Perks Employee Assistance Program for personal and family support Paid Time Off (for full-time employees) What You'll Get From Us as a ShiftLeader: Clear leadership and development - we'll help you sharpen your skills and reach your next career goal Real support and coaching from a team that cares about your success A fun, energetic culture that celebrates wins and grows together Opportunities to advance into Assistant or Restaurant General Manager roles
$23k-32k yearly est. 1d ago
Shift Manager - Urgently Hiring
Taco Bell-Pisgah Forest 4.2
Shift leader job in Asheville, NC
ShiftLeader - Lead, Inspire, and Grow with Taco Bell! Ready to take the next step in your restaurant career? At Taco Bell | Luihn VantEdge, we're looking for leaders who love serving people, thrive in a fast-paced environment, and want to build something amazing - for themselves and their team.
If you're all about great food, great people, and great opportunities, this is the place to learn, grow, and succeed! What's in It for You as a ShiftLeader: Free meal every shift - fuel up on your favorite tacos! Flexible scheduling - we'll help you balance work, school, and life Medical, Dental, and Vision coverage (for full-time employees) Education programs - GEDWorks, scholarships, and tuition reimbursement Exclusive retail discounts - Taco Perks & KFC Employee Perks Employee Assistance Program for personal and family support Paid Time Off (for full-time employees) What You'll Get From Us as a ShiftLeader: Clear leadership and development - we'll help you sharpen your skills and reach your next career goal Real support and coaching from a team that cares about your success A fun, energetic culture that celebrates wins and grows together Opportunities to advance into Assistant or Restaurant General Manager roles
$24k-29k yearly est. 2d ago
Shift Manager - Urgently Hiring
Taco Bell-Sweet Water at Apex 4.2
Shift leader job in Apex, NC
Ready to take the next step in your restaurant career? At Taco Bell | Luihn VantEdge, we're looking for leaders who love serving people, thrive in a fast-paced environment, and want to build something amazing - for themselves and their team.
If you're all about great food, great people, and great opportunities, this is the place to learn, grow, and succeed! What's in It for You as a ShiftLeader: Free meal every shift - fuel up on your favorite tacos! Flexible scheduling - we'll help you balance work, school, and life Medical, Dental, and Vision coverage (for full-time employees) Education programs - GEDWorks, scholarships, and tuition reimbursement Exclusive retail discounts - Taco Perks & KFC Employee Perks Employee Assistance Program for personal and family support Paid Time Off (for full-time employees) What You'll Get From Us as a ShiftLeader: Clear leadership and development - we'll help you sharpen your skills and reach your next career goal Real support and coaching from a team that cares about your success A fun, energetic culture that celebrates wins and grows together Opportunities to advance into Assistant or Restaurant General Manager roles
$24k-30k yearly est. 3d ago
Sales Lead
Cole Haan 4.6
Shift leader job in Durham, NC
Support Store Manager and Assistant Store Manager in the implementation of initiatives and achievement of goals and objectives, with a focus Operations, Brand and Talent. Ensure consistent implementation of store responsibilities including day to day store operations.
Core Accountabilities
Achieve/Exceed personal and store sales goals and performance metrics through the implementation of revenue building strategies.
Assist staff to exceed individual and store goals.
Assist leadership team and sales staff to provide a world class shopping experience through the effective execution of Extraordinary Brand Selling and Service Culture and Concierge Program by establishing a client base, staying connected to customer needs, anticipating customer changes, and meeting customer challenges.
Supports the Store Manager and Assistant Store Manager in the achievement of all financial and operational objectives with regards to expense control, Loss Prevention audits/checklists, and weekly reports.
Monitor and maintain compliance of all company policies and procedures, including all local, state and federal employment laws to make sound business decisions and communicate/educate all staff members.
Partners with the Store Manager and Assistant Store Manager on the implementation of visual merchandising directives and maintains standards consistent with company brand strategies.
Communicates with Store Manager, Assistant Store Manager and/or directly to Corporate partners regarding product mix, trends and needs.
Holds store keys and regularly participates in store opening and closing functions.
Candidates must be at least 16 years of age
2 years retail experience. Specialty and or footwear retail preferred.
Must have the availability and the ability to work a flexible schedule to meets the demands of a retail business and retail consumer which may include nights, weekends, and holidays based on business needs.
Retail Operations knowledge including: sales, customer service, merchandising, inventory control, store budget preparation and loss prevention.
Proficient knowledge of computer systems and ability to navigate POS and handheld systems, Microsoft Office and other solutions.
Excellent verbal and written communication, delegation follow-up and time management skills.
Able to accomplish multiple tasks in a fast-paced environment
Able to work effectively with others in a team-oriented environment and provide excellent customer service
Ability to lift, push, and pull up to 25-50 pounds occasionally
Physical requirements include the ability to twist, bend, squat, reach, climb a ladder and stand for extended periods of time, including repetitive use of upper extremities.
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
$18k-36k yearly est. 2d ago
Shift Manager
Buffalo Wild Wings 4.3
Shift leader job in Monroe, NC
In most jobs, everyone doesn't spontaneously erupt into applause and start raining down high-fives. At Buffalo Wild Wings, that's just a Thursday night. This is the place to start the next phase of your restaurant management career. Whether you grow in our system here or your game-plan takes you elsewhere, we want you to have an experience that lasts a lifetime.
GAME TIME ENERGY, LIFETIME EXPERIENCE
As a Shift Manager, you will supervise the operation of our restaurant on a shift-by-shift basis. You will also assist the management team in providing support and coaching team members to ensure tasks are performed effectively, helping create legendary experiences for guests.
HOME OF THE GREATEST OF ALL TIMES
Buffalo Wild Wings fuels moments worth sharing - for our guests and for our team members. And, when that means access to all these benefits - well, that's just another day at the office.
Weekly Pay
Flexible Schedule
Free shift meal and family dining discount*
Best in Class Training & Continuous Learning
Advancement Opportunities
Paid Time Off*
401(k) Retirement Plan*
Tuition Benefits*
Medical, Dental and Vision*
Champions of Hope*
Cash Referral Program
Journey Wellbeing Support Tool
PerkSpot Discount Program
Recognition Program
Slip Resistant Shoes Programs
Community & Charitable Involvement
Igniting Dreams Grant Program
Training Contests
YOU GOT THIS
Preferably, you have 2 years of restaurant or bar experience.
You are of minimum age to serve alcoholic beverages (or higher, per applicable law).
You know what it takes to fuel moments worth sharing and have exceptional time management, attention to detail, and guest service skills.
Not sure if your experience aligns? We encourage you to apply. Sports-lover or not, all backgrounds are welcome here.
Buffalo Wild Wings, Inc. is an equal opportunity employer.
* Subject to availability and certain eligibility requirements.
$25k-31k yearly est. 3d ago
Shift Team Lead
ASCI Family of Companies 3.6
Shift leader job in Havelock, NC
Shift Lead - Cherry Point MCAS,NC
Employment Type: Full-time, Exempt
Who you are
Are you an experienced leader who thrives in fast-paced operational environments? Do you take pride in delivering exceptional service, ensuring safety, and supporting mission-critical operations? Join our team at Cherry Point MCAS as a Shift Lead, where you'll play a vital role in supervising personnel, managing daily operations, and supporting our government customer with excellence.
Why this role matters
As a Shift Lead, you are the heartbeat of day-to-day operations-ensuring safe practices, coordinating workflows, managing personnel, and upholding high standards of quality and customer satisfaction. You'll directly support the Site/Project Manager, lead a diverse team, and oversee key equipment, transportation, and flight line support activities.
This role impacts operational integrity, government customer relationships, and the safety of every team member. Your leadership makes the mission possible.
Key Responsibilities
Lead & Supervise Daily Operations
Set daily work priorities and ensure smooth workflow across the shift.
Train, coach, evaluate, and motivate employees to maintain high safety and performance standards.
Ensure team compliance with all required training, certifications, licenses, and physicals.
Oversee performance evaluations and take part in hiring, promotions, or disciplinary decisions.
Ensure Safety, Quality & Compliance
Model safe work practices and eliminate hazards whenever possible.
Enforce government, customer, and company requirements including IMS and site-specific policies.
Verify oversize load permits, escort personnel requirements, and proper operator endorsements each shift.
Conduct inspections, audits, and sign all 10/10 truck inspection checklists.
Maintain Accountability & Secure Operations
Safeguard all government-furnished property and control access to equipment, tools, and secured areas.
Prevent unauthorized access and ensure lock protocols are strictly followed.
Ensure employee badges and passes are returned to FRCE Security upon separation.
Support Logistics & Customer Success
Ensure timely, accurate delivery of materials in full compliance with government and client expectations.
Create, schedule, and publish shuttle service routes weekly.
Maintain open communication with employees, management, and government customer(s).
Participate in incident investigations, notify required parties, and complete required reports.
Qualifications Required:
7+ years of progressively responsible experience in materials management, equipment operations, flight line support, and/or transportation.
2+ years of supervisory experience.
High School Diploma required; Bachelor's in Business or Supply Chain preferred.
U.S. Citizenship (required for government site access).
Valid Class C Driver's License with clean driving history; CDL A/B and endorsements (P, X) preferred.
Ability to obtain Oversize Load Escort and Forklift certifications within six months if not already held.
Ability to pass a government background investigation.
Core Competencies Needed
You'll be successful in this role if you bring:
Strong leadership and decision-making skills
Excellent delegation and team-building abilities
High adaptability and initiative
Strong judgement under pressure
Advanced proficiency with MS Word and Excel
Strong organizational and planning abilities
Working Conditions
This position operates in active job-site environments including outdoor yards and indoor warehouses, with regular exposure to noise, weather, and heavy equipment. The role requires mobility, PPE use, and occasional travel. Physical demands include frequent walking, lifting, climbing, and equipment operation.
Compensation & Benefits
Benefits: Paid holidays, PTO, Vacation time, Sick leave, Full benefits package available, 401(k) program
Veterans preference applies
Equal Employment Opportunity
We provide equal employment opportunities to all qualified employees and applicants for employment without regard to race, color, gender, gender identity, sexual orientation, religion, national origin, age, disability, military or veteran status, or any other legally protected classification. We prohibit discrimination in decisions concerning recruitment, hiring, compensation, benefits, training, termination, promotions, or any other condition of employment or career development.
$47k-92k yearly est. 2d ago
Assistant Manager #1413
Petro Services, Inc. 4.5
Shift leader job in Canton, NC
Full-Time $14-$16/hr + bonus opportunities Exceptional Benefits
Medical, Dental, Vision, and Life Insurance
Paid Vacation & Holidays
Paid Sick Leave & Short-Term Disability
Bonus Incentives
401(k) Retirement Savings with Company Match
Tuition Reimbursement Program
Career Growth Opportunities, including Store Manager
About Us
Petro Services, Inc. operates Mountain Energy convenience stores throughout Western North Carolina.
Categories
Cashier, Customer Service, Inventory Control, Personnel Management
Overview
The Assistant Store Manager works closely with the Store Manager to run a convenience store and retail fuel site. Most stores are open 24/7 and management personnel must be available to work a flexible schedule including nights, weekends and holidays. This is a full-time position.
Essential Job Functions
Perform all functions of the Store Manager in his/her absence
Greet guests and process customer transactions
Prepare and maintain foodservice and beverage offerings
Supervise and assist store associates in daily operations
Provide excellent customer service and quickly resolve guest concerns, including credit card issues and equipment malfunctions
Assist in recruiting, hiring, and training store personnel
Create and submit daily store reports, monitor P&Ls
Assist with personnel documentation, such as coaching and counseling
Oversee cash handling and verify accounting accuracy
Control merchandise and fuel inventories, including monitoring tank gauge systems
Travel independently to neighboring locations to collect fuel survey data
Assist with ordering, inventory, and merchandise audits
Address employee grievances and disputes
Maintain site appearance standards, including stocking product, cleaning, and maintenance tasks
Implement and maintain health & safety procedures
Ensure compliance with all laws, regulations, and company policies
Basic Qualifications & Physical Requirements
18+ years of age
Valid driver's license & reliable transportation
High school diploma or equivalent
Authorized to work in the United States
Previous leadership experience in a customer service environment
Familiarity with inventory management software
Verifiable work history
Outgoing and friendly demeanor
Excellent communication in English (hear, speak, read, and write)
Able to safely lift 55 lbs. and carry short distances
Able to stand and walk for 8+ consecutive hours
Climb a step ladder, reach with arms above head, grasp with hands, bend, and crouch
Use hands bilaterally & unilaterally
Able to withstand extreme temperatures for brief periods, such as when stocking freezers or performing outdoor maintenance
Accurately select options from a touch screen monitor
Accurately count US currency and make change
Basic computer knowledge including email and Microsoft Office programs
Multi-task and thrive in a dynamic retail environment
Pass a pre-hire drug screen and background check
This is a Drug Free Workplace.
Mountain Energy 1413
$14-16 hourly 3d ago
Assistant Manager
Carrols Restaurant Group, Inc. 3.9
Shift leader job in Greensboro, NC
Carrols LLC is the largest Burger King Franchise. We own and operate over 800 Burger King Restaurants. We've been in the burger business for over 55 years so we know a little bit about success. We're all about finding talented folks and giving them the tools and the knowledge to make it to the top.
SUPERIOR BENEFITS...COMPETITIVE SALARIES...ADVANCEMENT OPPORTUNITY! If you're ready for a job that sizzles with potential, you're ready for Burger King! While managing a million-plus dollar-a-year restaurant, you will develop business disciplines in Accounting, Human Resources, Training, Marketing, Sales Building, and Cost Controls.
We realize that in order for our managers to be successful in an ever-changing business environment, we must devote time, effort, and commitment to their on-going development needs. The Carrols Management Development Program is the best in the business. The program is well defined, comprehensive, and always on the cutting-edge of new learning initiatives.
Our outstanding benefit package includes, life, medical, dental, and vision insurance, short-term and long-term disability insurance, flexible spending plan, company matched 401(k), quarterly bonus program, paid vacation time, personal days, clothing allowance, tuition assistance and much more.
Essential Job Requirements:
Ability to work a 50 hour work week which will include nights, weekends and some holidays.
High school diploma or equivalent
Basic Computer Skills
Valid Driver's License and Personal Transportation
Out-going Personality
Job Responsibilities:
Direct, control and coordinate subordinates to deliver quality product to our guests in the most efficient and friendly way possible.
Inventory Management
Bank Deposits
Training
Performance appraisals
Maintain a safe work environment for all employees and guests
Other duties as assigned
The restaurant is only the beginning. A commitment to do the best job possible, regardless of the task, is evident throughout our organization. We offer real career opportunities. If you are motivated and want to test your potential, Carrols is the perfect place for you.
If this sounds like you, and would like to be part of a great team and work with people who care, please submit your resume today.
Carrols LLC is an Equal Opportunity Employer
$30k-43k yearly est. 3d ago
Team Leader
Tractor Supply 4.2
Shift leader job in Monroe, NC
The Team Leader is responsible for assisting the Store Manager and Assistant Store Manager with the execution of operational, sales, and merchandising objectives by delivering a Legendary Customer Experience. The Team Leader is also responsible for promoting a safe and productive work environment for all Team Members, customers, and vendors, as well as training Team Members on the appropriate application of policies and procedures.
Do you love the life out here and want to share it with others? At Tractor Supply we strive to make the life out here a little bit better each day for both our neighbors and our teams.
Essential Duties and Responsibilities (Min 5%)
It is essential that you be available, flexible, adaptable, and service-oriented, as you must be able to fulfill all of the following requirements:
Maintain regular and predictable attendance.
Work scheduled shifts, and have the ability to work varied hours, days, nights, weekends, and overtime as dictated by business needs.
Uphold and promote a safe and productive work environment by following and enforcing policies and procedures.
Deliver on our promise of Legendary Customer Service through GURA:
Greet the Customer.
Uncover Customer's Needs & Wants.
Recommend Product Solutions.
Ask to Add Value & Appreciate the Customer.
The Team Leader is required to perform a combination of the following duties during 95 percent of their day. Although the mix may vary from one day to another, our business and staffing model makes it essential that every person in the Team Leader position be able to perform all of the following duties accurately, efficiently and safely on a regular basis and without advance notice:
Execute assigned basic, promotional, and seasonal merchandising activities.
Perform Opening/Closing procedures.
Transport and make deposits to bank.
Assess store conditions and assign duties.
Organize and prioritize workflow through the use of the daily planner.
Recovery of merchandise.
Participate in mandatory freight process.
Perform regular and promotional price change activities.
Resolve customer complaints/issues and ensure the customer has a Legendary shopping experience that differentiates from the competition.
Adhere to loss prevention standards and respond to any alarm calls as needed.
Communicate with Team Members on job functions, responsibilities and financial goals.
Operate cash register/computer supervising cash handling procedures.
Assist Team Members on appropriate application of policies and procedures.
Ensure the safety and well-being of birds. Sanitize and maintain poultry holding tanks and care for birds as required.
Operate Forklift and Baler.
Complete all documentation associated with any of the above job duties.
Obtain license or certifications as needed by the business.
May be required to perform other duties as assigned.
Required Qualifications
Experience:
Retail experience and/or farming, ranching, pet/equine, or welding knowledge is strongly preferred. Supervisory experience preferred. Must be at least 18 years of age and possess a valid driver's license.
Education
: High school diploma or equivalent is preferred, but not required. Regardless of education level, you must be able to read, write, and count accurately.
Preferred knowledge, skills or abilities
Basic computer skills.
Ability to read, write, and count accurately.
Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict.
Ability to perform and execute principle responsibilities of Team Members.
Working Conditions
Working environment is favorable, generally working inside with moderate noise.
Work shifts vary from one store to another, but generally are no less than 4 hours and may exceed 8 hours
Promote a safe and productive work environment for Team Members and customers and adhere to Company safety training and guidelines
Indoor floors and outdoor lots generally are hard surfaces (concrete, asphalt, etc.) lighting and temperature are adequate.
Ability to work outdoors in adverse weather conditions.
Physical Requirements
Ability to move and transfer merchandise, weighing up to 50 pounds, throughout the store.
Ability to push and pull merchandise up to 2,000 pounds with the assistance of proper material handling equipment (e.g. pallet jack).
Ability to occasionally lift or reach merchandise overhead.
Ability to frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders.
Ability to move throughout the store for an entire shift.
Ability to safely access all areas of the store including selling floor, side lot, stock area, and register area.
Ability to operate and use all equipment necessary to run a store (e.g. dolly, handtruck, forklift, baler, computer, cash register) (forklift and baler requirements do not apply if under the age of 18).
Ability to constantly operate store equipment such as computer, cash register, and other store equipment.
Ability to read, write, and count accurately to complete all documentation.
Ability to utilize strong written and verbal communication skills to communicate effectively with team members and customers.
Ability to process information / merchandise through the point-of-sale system.
Ability to handle and be in contact with birds/poultry.
Ability to successfully complete training and certification to dispense propane, and to dispense propane (propane certification and dispensing requirement does not apply if under the age of 18).
Ability to successfully complete all required training.
Ability to travel as required in support of district needs.
Ability to drive or operate a vehicle for business needs.
This position is non-sedentary.
Ability to successfully complete training and certification for various business needs.
Disclaimer
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor.
Company Info
At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future.
Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for all full-time Team Members and all part-time Team Members. Part time new hires gain eligibility for TSC Benefits by averaging at least 15 hours per week during their 90-day lookback period. The lookback period starts the first of the month following the date of hire. If the 15-hour requirement was met, the benefits eligibility date will be the first day of the month following 4 months of continuous service.
Please visit this link for more specific information about the benefits and leave policies applicable to the position you're applying for.
$35k-47k yearly est. 9d ago
Assistant Manager
JJM Operations ~ Zaxby's
Shift leader job in Clemmons, NC
Hungry For A Great Career? To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend some time with friends and experience great food. Job similar to Chick-Fil-A Job similar to Panera Bread Looking for a great career?! We are looking to hire hard-working, outgoing, energetic restaurant management personnel who can excel at the tasks in the following job description for a fast-paced, fast-casual restaurant. Must have a flexible schedule. Nights and weekends are required. Restaurant Experience is preferred. Must be hard working and a team player, willing to go above and beyond the call of duty. We want folks who care about people and the work that they do.
Benefits of an Assistant Manager
-FREE meals on the clock and 50% off meals off the clock
-Paid time off
-Team member referral bonus
-Flexible Hours
-401k match
-AND MORE!
Responsibilities of an Assistant Manager:
The individual in this position is expected to engage in the following work-related activities and complete all training requirements including:
-Enthusiastically represent the Zaxby's brand
-Manage all personnel on each shift, including cashiers and cooks
-Cash management
-Lead a team well and coach the performance of others
-Ensure that product quality standards are met
-Assist GM with meeting metrics
-Create a positive environment on your shifts
Benefits
Flexible schedule
Paid time off
Health insurance
Referral program
Employee discount
Paid training
$28k-51k yearly est. 7d ago
Shift Leader
Winston Salem 4.0
Shift leader job in North Carolina
REPORTS TO: General Manager
STATEMENT:
This position is fully accountable for the profitable operation of a specific shift designated by the General Manager while adhering to all company guidelines and regulations.
Ensure the restaurant is in full compliance to all local, state and federal regulations to include health regulations, hour and wage regulations, age restrictions, fair employment practices, ADA and any other appropriate regulations required for the legal operation of the business.
Ensure knowledge, adherence and enforcement of all Firehouse Subs Policies and Procedures.
Ensures the profitability of the business by operation shifts within established guidelines and requirements for food cost, labor, controllables, utilities and sales growth.
Providing leadership to the restaurant team to consistently meet standards of superior guest service, quality and cleanliness while embracing the Firehouse Subs “culture” and mission and vision statements.
Assists the GM in coordinating and implementing current operations game plans and company initiatives in a profitable and timely manner.
Participates in interviewing, hiring, training and disciplining employees under the guidance of the GM.
Ensure all required programs, reports and legal documents are accurate, complete and accomplished on schedule.
Actively participates in all Public Safety Foundation initiatives.
Represents Firehouse Subs in a professional, positive manner at all times.
Communicates effectively to the GM/Owner any and all issues that may impact our business.
Able to work on their feet for up to 13 hours at a time.
Able to lift up to 50 lbs.
Any other duties assigned by GM/Owner.
Firehouse Subs is a restaurant chain with a passion for hearty and flavorful food, heartfelt service and public safety. Founded in Jacksonville, Florida in 1994 by brothers and former firefighters Chris Sorensen and Robin Sorensen, Firehouse Subs is a brand built on decades of fire and police service, hot and hearty subs piled high with the highest quality meats and cheeses, and its commitment to saving lives through the establishment of the non-profit Firehouse Subs Public Safety Foundation .
The founders are the real deal, the food is their creation and the brand is a family of franchise operators who share their same passion for generously serving food and community. For the third consecutive year, based on recent Technomic Insight consumer data, Firehouse Subs was named the No.1 brand in the restaurant industry that "Supports Local Community Activities." This year, Firehouse of America and Firehouse Subs suppliers will together donate a portion of purchases at Firehouse Subs locations to the Firehouse Subs Public Safety Foundation for the purchase of lifesaving equipment, with a minimum donation of $1 million.
Our mission is to carry on our commitment to and passion for:
Hearty and Flavorful Food
Heartfelt Service, and
Public Safety
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchise restaurant, and all hiring decisions will be made by the management of this franchise restaurant. All inquiries about employment at this franchise restaurant should be made directly to the restaurant, and not to Firehouse Subs Corporate.
$24k-32k yearly est. Auto-Apply 60d+ ago
Store Leader Mebane
Coach 4.8
Shift leader job in North Carolina
Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always stood for optimistic femininity. Today, the brand is a global life and style house with handbags, ready-to-wear, jewelry, footwear, gifts, home décor and more. Polished ease, thoughtful details and a modern, sophisticated use of color-Kate Spade New York's founding principles define a unique style synonymous with joy. Under the vision of creative director Nicola Glass, the brand continues to celebrate confident women with a youthful spirit.
Job Title: Store Leader (Manager)
Primary Purpose:
The successful individual will leverage their proficiency in retail to…
Client & Service Expert:
Development of business driving initiatives that build a repeat business or that attracts a new customer.
Communicate and achieve store productivity targets including sales per hour, adt, upt, and capture rate.
Ensure all associates and leadership complete the sales training program and develops strong product knowledge across all categories.
Model and supervise the selling environment, provide consistent coaching on sales training process in order to ensure the highest level of customer service and sales.
Leadership Presence/Steward of Talent:
Achieve financial success through improvement of measurable statistics that positively impact the store performance.
Hire, train and motivate a qualified sales team that effectively represents and communicates the kate spade new york brand to our customers.
Provide specific development for the assistant manager and supervisor by assigning accountabilities and training with consistent follow-up and feedback.
Perform annual performance evaluations with quarterly review of employee goals.
Network and create positive relationships in the community that result in business generation, awareness of the kate spade new york brand and builds a bench strength of qualified candidates to fill key open positions.
Attend, on average, two annual company management meetings.
Building Brand Equity:
Understand and able to communicate the kate spade new york brand aesthetic, brand philosophy and lifestyle to the sales team and customer.
Ensure visual merchandising directives are implemented efficiently as per direction and visual standards are maintained at all times.
Analyze and react to business trends regarding assortment, communicating sell-through, stock levels, opportunities to increase sales.
Communicate to District Leader customer feedback and quality issues in order to improve customer service and sales.
Operational Excellence:
Perform and supervise store opening and closing procedures including counting register funds, completing bank deposits, opening and closing registers and securing facility.
Conduct regular store meetings to ensure accurate and consistent communication with employees.
Maintain payroll budget and weekly hours to ensure appropriate sales floor coverage by reviewing store schedule and adjusting as necessary to meet the needs of the business.
Supervise operational responsibilities to ensure the timely and accurate processing of all markdowns, transfers, damages, shipping and receiving in order to maintain the integrity of the inventory.
Oversee loss prevention policies and procedure to be 100% compliant.
The accomplished individual will possess...
Professional sales development and exceptional interpersonal skills
Strong leadership qualities and the ability to communicate effectively with all levels within the organization and our client base
Ability to analyze selling reports, identify business trends and react quickly to the needs of the business
Comfortable in making decisions and mediating conflict within a team-environment
Proficient in windows-based software such as excel, word and outlook
An outstanding professional will have...
Minimum 3 years management experience in luxury goods or a comparable retail environment
College degree preferred
Prior luxury goods experience preferred
Physical requirements…
Available to work store schedule, as needed, including evenings and weekends
Standing for extended periods of time
Able to safely lift boxes up to 40 pounds
Comfortable climbing ladders
Our Competencies for All Employees
Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
Perseverance: Pursues everything with energy, drive, and a need to finish; seldom gives up before finishing, especially in the face of resistance or setbacks.
Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.
Our Competencies for All People Managers
Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
Building Effective Teams: Blends people into teams when needed; creates strong morale
and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
Managerial Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
Kate Spade is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Kate Spade at ******************
$36k-56k yearly est. 60d+ ago
2nd Shift Cashier
Triangle Stop 3.9
Shift leader job in North Carolina
Full-Time 2nd Shift Cashier - $16.50/Hour starting pay The Convenience Store Cashier will handle daily cashiering responsibilities, assist customers, maintain product displays, and support overall store operations. This role requires excellent communication skills, attention to detail, and a commitment to providing an exceptional customer experience.
Key Responsibilities:
Customer Service:
Greet customers warmly and assist them with their needs.
Respond to customer questions, complaints, and requests professionally.
Promote store promotions and deals to customers.
Cashier Duties:
Process cash, credit, and debit transactions accurately.
Count and balance the cash register at the start and end of each shift.
Ensure accurate pricing and process returns, exchanges, and refunds as needed.
Store Maintenance:
Restock shelves, refrigerators, and other displays with products.
Ensure the store is clean and organized, including tidying up the sales floor, counters, and backroom.
Dispose of trash, sweep, and perform light cleaning tasks as required.
Inventory and Stock:
Monitor inventory levels and alert management when stock is low.
Check for expired products and rotate stock as needed.
Assist with receiving shipments and organizing back stock.
Safety and Security:
Follow all security and loss prevention policies.
Report any suspicious activity or incidents to management.
Ensure that health and safety guidelines are followed within the store.
Additional Responsibilities:
Assist with other store functions, such as lottery sales or maintaining fuel pump areas.
Participate in team meetings and training sessions as required.
Qualifications:
Education: High school diploma or equivalent preferred.
Experience: Previous cashier or retail experience is an asset but not required.
Skills:
Strong communication and customer service skills.
Ability to handle cash and operate a cash register accurately.
Basic math skills for handling transactions.
Ability to work in a fast-paced environment and handle multiple tasks.
Physical Requirements:
Ability to stand for extended periods, lift products up to 50 pounds, and perform repetitive tasks.
$16.5 hourly Auto-Apply 60d+ ago
Assistant Store Leader Visuals
Altar'd State 3.8
Shift leader job in Greensboro, NC
112 - The Shops at the Friendly Center - Greensboro, NCWho Are We?
Altar'd State is a rapidly growing women's fashion brand with 130+ locations in 40 states. It feels like a sanctuary - a place of beauty from the inside out. From welcoming experiences and warm associates to thoughtfully curated products, our brand is built upon the founding principles of giving back and making a difference in the world.
Our Mission
"Stand Out. For Good". At Altar'd State, those four words are more than just our motto, they are why we exist. From Mission Mondays, where 10% of our net proceeds go directly to local charitable organizations, to our long-standing partnership with Coprodeli USA, in which we are in the process of building 22 schools for impoverished communities in Peru, we are committed to giving back in meaningful ways to those in need.
Position Overview
The Assistant Store Leader of Visual Merchandising leads and supports the Store Leader by directing activities required to achieve all store goals, including best of class guest service, sales objectives, operating expenses, loss prevention, and merchandising presentation, while driving both associate and guest engagement. You will provide guests with exceptional service, through relationship building, product knowledge sharing, and presenting a clean, well-maintained store environment. Visual Leaders drive excellence and provide leadership in all aspects of the store, with a special focus on elevating visual design, being a seeker of inspiration, and having a thirst for knowledge and the drive to consistently improve results.
People
Fosters a guest-focused team environment through driving volume and anticipating guest needs
Achieves excellent guest service by role-modeling company service standards
Proactively provides timely feedback to associates, rewards and recognizes performance to drive retention
Holds self and associates accountable for achievement of financial results and performance standards
Manages conflict and coaches by applying company's recommended processes, standards and guidelines
Empowers and involves associates in decision-making processes
Receives feedback and fosters dialog around solutions
Develops associates through an individualized approach by matching talent with tasks, delegating, and challenging on results
Fosters team commitment through support, relationship building, and recognizing individual contributions
Leads by managing through change and adversity
Makes recommendations on hiring, promotions, and terminations of team members based on performance
Co-conducts and facilitates sales associate and keyholder training
Process
Consistently meets or exceeds store and individual goals and contributes to the store's overall goals.
Plans, executes, and maintains floor sets and refreshes
Plans, executes, and maintains window installations
Leads floor sets/refresh management
Manages seasonal décor placement
Co-manages product replenishment
Manages mannequin placement and design
Co-manages store atmosphere - scent, music, lay out
Controls workflow through successful planning and delegation
Executes task directives within designated time frames
Completes opening/closing procedures
Adheres to loss prevention practices and reports potential incidents to ensure shortage control in order to protect Company assets
Communicates effectively with executive team
Must be able to lift and carry heavy boxes (up to 30 lbs.)
Presentation
Utilizes and manages the use of weekly reporting to track, analyze and communicate business results and determine strategies to maximize sales
Interprets Home Office visual communication through Store Leader / District Leader partnership
Partners with the Visual District Leader to oversee and manage the roll-out of floor sets, window sets, fixture placement and overall visual environment
Maintains an awareness of brand aesthetic and relevance to the store environment and communicates with team
Manages placement of new product
Communicates product performance observations and offers feedback to the Visual District Leader
Qualifications
1 year Retail Management
Bachelor's Degree preferred
Physical ability to perform tasks, which could require prolonged standing, sitting, reaching, kneeling and / or squatting frequently. May be required to occasionally climb ladders, climb and descend stairs frequently, depending on location. Must be able to lift and carry 30 pounds regularly without assistance
Stand Out For Good, Inc. is an equal opportunity employer and values diversity. All employment decisions are decided on the basis of qualification, merit and business need. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin.
We are proud to share that our associates have made us one of Fortune's Best Companies to Work For! Recently, our team has received the following recognition:
#73 in Fortune 100 Best Companies to Work For 2023
#4 in Fortune Best Workplaces in Retail™ 2022
#93 in Best Workplaces for Millennials™ 2023
#34 in Fortune Best Workplaces for Women™ 2022
$34k-52k yearly est. Auto-Apply 46d ago
Shift Leader
Baskin-Robbins 4.0
Shift leader job in Charlotte, NC
ShiftLeaders are responsible for coaching Crew Members throughout their shift to execute Dunkin' Donuts operational standards and deliver a great guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback to correct deficiencies.
If you enjoy working in a fast-paced, fun-paced environment that is challenging and allows you to apply your personality and skills in a variety of ways, becoming a ShiftLeader for a Dunkin' Donuts franchisee is a great career choice. Our team is committed to making our guests' day by serving them with a great product, a smile, and heck, maybe even a joke or two. Everyone on our team, from our franchisee to our manager to our crew member, works together and takes pride in doing a good job. If you are ready to roll up your sleeves and work with a winning team, then join our dynamic, award winning franchise!
Responsibilities Include:
* Talk employees into, through, and out of position on each shift, communicating responsibilities, providing feedback, and recognizing achievements in a respectful manner.
* Deploy team members appropriately to meet guests' needs and service standards throughout shift.
* Support training of Crew Members as directed by General Manager or Assistant Manager.
* Communicate goals and hold team members accountable for performance during shift.
* Hold guests as highest priority and role model exceptional guest service.
* Drive sense of urgency through Crew Members to satisfy guests' needs and resolve problems.
* Reinforce the use of systems, tools, and procedures throughout shift, while taking appropriate steps to correct deficiencies.
* Monitor team performance to ensure quality, service, and cleanliness standards are met throughout shift.
* Ensure restaurant standards and marketing initiatives are properly executed during shift.
* Follow all systems and processes to control labor costs, food costs, and cash throughout shift.
* Monitor and ensure Crew Members comply with all policies and procedures related to cleanliness, food safety, and restaurant safety and security during shift.
* Report equipment issues, provide Crew Member performance feedback, and discuss other restaurant opportunities with General Manager.
* Comply with all restaurant, Brand, and franchisee policies.
Qualifications:
* Must be able to fluently speak/read English
* Math and writing skills
* Restaurant, retail, or supervisory experience preferred
* Guest Focus - anticipate and understand guests' needs and exceed their expectations.
* Passion for Results - set compelling targets and deliver on commitments.
* Problem Solving and Decision Making - make good decisions based on analysis, experience and judgment.
* Building Effective Teams - get the right people in the right places, enabling them to make decisions and celebrate success as a team.
Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee's restaurant(s). The terms "Company," "Dunkin'," "we," "our," or "us" refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee's terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.
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ShiftLeader
$23k-30k yearly est. 60d+ ago
MBU Shift Lead
ITG Brands 4.6
Shift leader job in Greensboro, NC
**City** Greensboro **Role Type** Permanent **WHO WE ARE** ITG Brands is the third-largest tobacco company in the USA with offerings of some of the most well-known cigarette, cigar, and e-vapor brands. As a member of the globally recognized Imperial Brands PLC family, we are a forward-thinking partner with operational integrity.
ITG Brands is committed to putting consumers at the center of what we do, while creating an innovative workplace where inclusion, creativity, and bold thinking drive progress. This empowers us to bring our true selves to work, to collaborate more effectively through showing our passion and being confident to bring new ideas to the table.
We are not afraid to seize opportunities and make things happen - both individually and collaboratively. We strive to exceed expectations by seeing things differently and doing things differently. This truly is a place where we all share a challenger mindset which drives our success.
**What You Will Do**
- JOB SUMMARY
Responsible for managing a diverse manufacturing team as part of a Mini Business Unit (MBU) and focusing on the daily management systems, adherence to standards, and engagement of employees. Shift Leads report the MBU Lead in the area they are assigned. Track and analyze data utilizing MBU hourly/salary resources will apply advanced problem solving to identify opportunities and eliminate the root cause for all types of losses. Direct, discipline, train, and assist manufacturing employees in a factory setting. This position is intended to be rotational with the Process Lead position on any shift.
- WHAT YOU WILL DO
_(This list is not exhaustive and may be supplemented as necessary by the Company)_
+ Collaborate with MBU Lead and MBU Team to drive a cultural change to maintain continuous improvement efforts beyond process & project activities and to a lean way of working.
+ Review existing processes to identify opportunities for process improvement to ensure the development and execution of the plant's zero loss journey focused on mitigating MBU all types of losses. Evaluate and prioritize potential improvements based on gains and required effort.
+ Support and actively supervise MBU employees to achieve company goals by communicating expectations, planning, monitoring, training, coaching, and evaluating job results as well as counsels' employees on how to achieve an optimal output or workflow. Collaborate with the training department(s) to schedule training and evaluate training effectiveness.
+ Maintain a safe, and efficient environment for all employees and enforces company policies, guidelines, and procedures by providing staff development opportunities and maintaining safety programs.
+ Supervise assigned staff for accuracy of detailed work, manufacturing processes, machine set-up, brand changes, overall equipment operation, recordkeeping, safety, housekeeping, procedures, and responsibility associated with the area of GMP and FDA guidelines.
+ Compile and analyze production records and ensure that production plans are completed by a certain time, organize workflow by assigning responsibilities and preparing schedules and coordinate appropriate activities and stakeholders to identify and eliminate obstacles as well as identify, suggest, and implement improvements. Ensure cross shift activities and shifts handover process efficiency through meetings, planning, communication issues/actions for the next shift.
+ Ensure quality production standards are maintained by examining output, checking finished product, conducting physical examinations of testing devices, tagging, and/or removing nonconforming product, and monitoring employee use of inspection equipment and compliance to the trained standard operating procedures.
+ Ensure the reactive and preventive maintenance, and mechanical repairs of all production equipment to meet or exceed safety, quality, and productivity standards.
+ Utilize Machine Information Systems (MIS), SAP, Business Objects, DAR, and other data systems to identify machine performance trends.
+ Build capability of others and role model of Company Behaviors: Start with the Consumer, Collaborate with Purpose, Take Accountability with Confidence, Be Authentic and Inclusive to All, and Build our future.
+ Perform other job-related duties as assigned.
**Qualifications**
- REQUIRED MINIMUM QUALIFICATIONS:
Education and Experience:
Associate degree in Manufacturing Supervision, or related field of study
3+ years related work experience
3+ years of supervisory experience
Must be 21 years of age or older
Knowledge of:
Intermediate to advanced proficiency with Microsoft Office (Outlook, Word, Excel, & PowerPoint) and Microsoft Teams
MS Power BI (preferred)
Skilled in:
Verbal and written communication
Presentation and training
Attention to detail
Problem/situation analysis
Effective time and task management
Multitasking capabilities
Flexibility and adaptability
Ability to:
Plan, organize, and manage others in a production operation
Communicate to a broad and diverse audience
Plan, organize, prioritize, and manage projects or programs
Maintain effective working relationships
Demonstrate critical thinking
Work with diverse populations and varying education levels
Receive and communicate information orally and in writing
Prioritize assignments, workload, and manage time accordingly
Travel domestically and internationally as needed
- PREFERRED QUALIFICATIONS:
Education and Experience:
+ Bachelor's degree in Manufacturing, Lean Management, Engineering, or related field of study
+ 5+ years related work experience
+ 3+ years of supervisory experience
+ Lean/Six Sigma Green Belt or equivalent
**Work Environment and Physical Demand**
+ Requires light physical effort. Occasionally lifts or moves moderate to heavy weight objects (10-50 lbs.)
+ Walks, sits, or stands for prolonged periods
+ Use of manual dexterity and fine motor skills
+ Requires prolonged machine operation including computer and keyboard equipment
_This is intended to be generic in nature and describe the essential functions of the job. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities, and overtime eligibility may vary based on the specific tasks assigned to the position._
**What We Offer**
- Competitive benefits package that includes medical/dental/vision/life insurance/disability plans
- Dollar for dollar 401k match up to 6%
- 15 Company-paid holidays
- Generous paid time off
- Employee recognition and discount programs
- Education assistance
**Applicant Information**
This describes the essential functions of the job at the time the was created, but it is not an exhaustive list of tasks, duties and responsibilities. In addition, the position may evolve or change over time and such changes may not be reflected in the job description until it is next updated.
**ITG Brands and ITG Cigars provides equal employment opportunities.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you have a concern about discrimination in the application or hiring process or you need an accommodation based on religion, disability or pregnancy in the application or hiring process, please contact us at ******************************* .
**SHARE THIS JOB**
The posting for the position for which you are applying highlights key aspects of the position only. It is not a complete description of the position.
All candidates must consent to an independent investigation of their background, references, past employment, education, criminal record, and drug screening. Results of such background checks will be reviewed on a case-by-case basis, giving consideration to the nature of the information reported and its relevance to the specific job being sought before a decision is made using this information.
ITG Brands and ITG Cigars provides equal employment opportunities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you have a concern about discrimination in the application or hiring process or you need an accommodation based on religion, disability or pregnancy in the application or hiring process, please contact us at ******************************* (Talen%74Acquisition%40%69t%67b%72ands.%63om) .
We collect personal information from you in connection with your application for employment with ITG Brands or ITG Cigars. For more information, please see our Privacy Policy (****************************************** . If you are a job applicant from California, additional information can be found on our California Applicant Privacy Notice (******************************************************* . If you have questions, contact us atprivacy@itgbrands.com (priv%61%63y@i%74gb%72ands.co%6D) .
$30k-39k yearly est. 36d ago
Shift Lead - Service Desk
Artech Information System 4.8
Shift leader job in Cary, NC
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Description
• Ensure adherence to the published compliance frame work. Monitor by conducting periodic audits to ensure all compliance aspects are adhered to;
• Analyze and publish reports on the findings; discuss with the concerned stake holders and follow up on the close
• Analyze and integrate the CoE Process and adjoining HR/Business Processes for bringing out higher alignment by creating new designs or enhancing the current design as per industry and regulatory norms
• Keep self-abreast of the changing paradigm through reading, research, feedback and competitor analysis to ensure that the process design has the next/best practices
• Prepare business requirement documents for automation/enhancement of the HR Process, lead pilot and testing efforts of a process roll out including preparation of training material and ensure that customer queries on a new process are responded
Additional Information
$28k-36k yearly est. 3d ago
Shift Manager, Customer Services
Envoy Air Inc. 4.0
Shift leader job in Morrisville, NC
Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service.
We offer:
* Amazing employee flight privileges within the American Airlines global network
* Training and development programs to take your career to the next level
* Comprehensive health and life benefits (subject to location)
Responsibilities
How will you make an impact?
Responsibilities
* Responsible for providing quality service and achieving superior customer satisfaction
* Resolves customer service and operational problems during tour of duty, working in the operation during peak or irregular periods, spending time in the operation interacting with customers and employees, and preparing customer correspondence
* Through the use of cross-functional teams, the Shift Manager will generate and implement quality improvement ideas
* Will evaluate team performance through corporate quality control measurements, such as observations, feedback, data and customer complaints and compliments
* Responsible for meeting profitability and cost control goals by developing and monitoring budgets and spending, actively seeking cost reduction ideas, and monitoring lost time
* Ensures compliance with all operations (safety/government requirements) during tour of duty. Investigates discrepancies and compiles statistical data for compliance purposes
* Coaches and counsels personnel and provides guidance to team on customer service and performance issues
* Conduct performance reviews for team members on a regular basis
* Encourages employee teamwork to generate and implement individual and the team's best ideas
* Overall, the Customer Service Shift Manager will run an effective operation by communicating with managers, peers and team members, both within their immediate department, as well as with other departments and by administering company policies and procedures as well as providing their team with necessary tools, resources and training to meet or exceed all operational performance goals
* Coordinates operation including scheduling, hiring, training, inventory, etc.
Qualifications
Who are we looking for?
Requirements
* The ideal candidate must be able to work in a team environment and the ability to prioritize work and projects in order to meet deadlines and objectives.
* Must be able to work with minimal supervision, report to work regularly and on-time, and be self-motivated.
* Minimum age of 18
* High school diploma or GED equivalent
* Possess a valid, unexpired and unsuspended REAL ID-compliant, state driver's license or passport; some license restrictions may prohibit a candidate from being considered for this role.
* Willing and able to work rotating shifts including nights, holidays, weekends, and days off
* Possess the legal right to work in the United States
* Must be able to read, write, fluently speak, and understand the English language
* Able to lead and motivate employees in working as a team
* Demonstrated ability to communicate verbally and in writing, leadership, initiative and judgment
* Must demonstrate strong administrative and analytical abilities
* Position may also require the ability to become certified as a Ground Security Coordinator (GSC). Previous experience in airport operations preferred.
* Sabre experience preferred
Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time.
Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled.
#EnvoyHubH
$25k-31k yearly est. Auto-Apply 1d ago
Shift Leader
Pizza Inn 3.9
Shift leader job in Laurinburg, NC
Responsibilities:
Role model behavior that motivates and inspires others
Train team members and provide continuous support and coaching
Demonstrate a strong awareness and concern for food quality and safety
Enjoy working in a fast-paced and high energy environment
Are able to perform basic administrative duties that require shifting priorities
Requirements:
High School Diploma
GED or foreign equivalent preferred- Minimum of 6 months experience in the restaurant industry
Ability to lift and carry 10-50 lbs
You must be willing and able to work a flexible schedule
Competitive hourly wage
Discounts on meals
Friendly, team-oriented environment
Flexible Schedules for students and part time workers
Required education:
High school or equivalent
Required experience:
restaurant: 1 year
leadership: 1 year
Required license or certification:
ServSafe
Pizza Inn - Scottish Food Systems, Inc. is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchisee, and not to Pizza Inn Corporate.