Shift Leader
Shift leader job in Pasadena, TX
Jersey Mike's Subs has been making amazing subs since 1956 in Point Pleasant New Jersey!
The Jersey Mikes tradition was founded on a strong sense of community and commitment to the personal and professional development of our people. Our goal is to serve the highest quality sub sandwich to our customer in a manner that projects a thankful and caring mentality to every person that comes through our door. Our culture is a culture of "giving" and supporting our local communities so that all can be lifted together.
"Jersey Mike's "A Sub Above"
Jersey Mikes is committed to providing our customers with the most enjoyable and satisfying experience possible through our amazing subs and unparalleled customer service.
We understand that it all starts with a winning team of individuals who are fun, personable,diligent, positive, energetic, eager to learn team players who take pride in what they do and who they are. At the end of the day they are focused on executing great customer service with a Great Big Smile! If you possess these attributes and can commit to improving upon them, we would love to speak with you about joining our team!
A Shift Leader is responsible for supporting the management team in the execution of running their assigned location. This includes, but is not limited to:
1. Coaching the staff to deliver amazing customer service;
2. Producing high quality food;
3. Delivering the Jersey Mike's experience;
4. Cash handling;
5. Following the Learning Management System Training Program;
6. Developing others for career growth;
7. Enforcing policies and procedures;
8. Participating in local and national marketing initiatives;
9. Building sales;
10. Maintaining the cleanliness and proper sanitation practices in the establishment;
11. Being certified in all four positions of the restaurant;
12. Effective communication;
13. Having a sense of urgency;
A Shift Leader is expected to:
1. Move or Transport up to 50 lbs without assistance unless a medical notation is made whereas any physical disabilities are covered by the Americans with Disabilities Act or a temporary doctor's note with a time frame for the restriction on your ability;
2. Work 38-40 hours per week;
3. Have the ability to get to and from work;
4. Communicate with the GM/AGM/DM of any issues they are having;
5. Lead by example in terms of quality of the food they make, the way they interact and provide customer service, and coming to work in a clean, fitted, and pressed uniform daily.
Create food consistent with Jersey Mikes high quality standards
• Maintain restaurant that is noticeably cleaner than others
• Work in a fast-paced team driven atmosphere
• Ability to multitask and work with a sense of urgency
• Interface with customers and provide an exceptional experience
• Full understanding of the term's accountability and integrity
• Key Holder
• Perform all tasks related to opening and closing of store
• Knows how to bake bread and perform all prep
• Manage and lead crew of 2 to 5 people
• Proficient in slicing
Qualifications for the job:
• Education: High school degree or equivalent
• 1 Year QSR experience preferred
• Other: Must be 18 years or older to operate the slicer
• Serve Safe Certification - Food Handler
• Must have reliable transportation
This website is not operated by Jersey Mike's Franchise Systems. Jersey Mike's restaurants are independently owned and operated franchise locations. Franchisees are independent business owners who set their own wage and benefit programs, which can vary between franchisees. Your application will go directly to the franchisee, and all hiring decisions will be made by the franchisee.
Shift Lead at Baskin-Robbins-Wallisville
Shift leader job in Houston, TX
Job Description
Baskin Robbins Wallisville in Houston, TX is looking for one shift lead to join our 11 person strong team. We are located on 15242 Wallisville Rd Suite H. Our ideal candidate is a self-starter, punctual, and hard-working.
Responsibilities
Create and maintain a guest first culture in the restaurant
Resolve guest issues
Ensure Brand standards, recipes, and systems are executed
Maintain a safe, secure, and healthy work environment by following and enforcing safety, food
Safety and sanitation guidelines; comply with local and state laws
Clean work area as needed to maintain a tidy work environment
Respond to all complaints in a friendly and professional manner
Follow Brand standards, recipes and systems
Follow safety, food safety and sanitation guidelines; comply with all applicable laws
Maintain clean and neat work environment
Team Environment
Support a respectful team environment
Communicate shift priorities, goals and results with team members
Support the training of crew members as requested
Provide coaching and feedback to crew members
Qualifications
Execute restaurant standards and marketing initiatives
Handle POS transactions and payments with accuracy
Prepare and deliver all products according to Brand standards
Friendly attitude even when dealing with disgruntled employees
Responsible and proven ability to maintain scheduling commitments
Ability to problem solve quickly concerns customers may have
Restaurant, retail, or supervisory experience
Math and writing skills
Basic computer skills
At least 18 years of age (where applicable)
High School diploma or equivalent, preferred
We are looking forward to reading your application.
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Shift Leader
Shift leader job in La Porte, TX
Wingstop is now looking for Shift Leaders! Candidates with Wingstop Leadership experience are highly encouraged to apply.
Competitive pay depending on experience and performance on the job. Shift leaders also qualify for monthly performance bonuses.
Benefits: Monthly Incentive Programs; Paid Vacation; Health Insurance, Dental and Vision Insurance; Accidental and Hospitalization Insurance; Disability and Life Insurance; as well as an Employee Discount.
Preferred Candidates:
- Experience in a Leadership Role - Wingstop Leadership is a PLUS!
- Food Manager Certification (required)
- TABC Certification (required)
- Reliable transportation (required)
- Able to work all shifts - including weekends and nights (required)
- Non-Slip Black Shoes (required)
Bilingual candidates (English/Spanish) are encouraged to apply, but this skill is not required.
We are a small growing business with 8 Wingstop locations and 5 Jersey Mike's with plans to grow more locations. We are looking for honest, energetic, and highly motivated leaders who enjoy providing guests with great hospitality as well creating a positive and respectful work culture.
Work environment is fun and fast-paced with an opportunity to provide positive impact to the local community and to your teammates.
Opportunities for growth and development are also available as we promote from within. Come be a part of a growing company with many career opportunities!
Shift Supervisor
Shift leader job in La Porte, TX
As an NRG employee, we encourage you to take charge of your career and development journey. We invite you to explore exciting opportunities across our businesses. You'll find that our dynamic work environment provides variety and challenge. Your growth is key to our ongoing success-take the lead in shaping your career development, goals and future!
**Job Summary:**
Assumes overall operational management and responsibility for an operational shift. Supervises and directs personnel in the conduct of required work activities. Operates the units safely, efficiently and in a cost-effective manner and complies with all federal and state regulations. Takes direct action to correct abnormal situations and in the event of an emergency, maintains conditions to preserve plant integrity and provide for personnel safety.
**Essential Duties/Responsibilities:**
Include, but are not limited to the following:
+ Promotes productivity and teamwork in assigned area with open communication, timely decision making, and use of personal leadership skills to set high standards of performance while providing the direction necessary to achieve that performance
+ Promotes and supports the development of technical, leadership, and business skills of employees to carry out responsibilities in a competitive environment
+ Provides regular feedback to employees on their performance to allow them to capitalize on their strengths and focus on opportunities for improvement
+ Demonstrates behavior that encourages and rewards employee involvement, innovative thinking, adaptation to change, responsible risk taking, customer focus, and continuous improvement
+ Ensures development and implementation of assigned area goals, objectives, and initiatives
+ Supports and emphasizes importance of safety and environmental programs and ensures regulatory compliance
+ Reviews performance with customers/clients and addresses opportunities for improvement
+ Ensures all Company resources are utilized in a cost effective manner, estimates resource requirements, monitors expenditures, and reports on performance of assigned area
+ Assigns work and holds employees accountable for their performance
+ Performs field inspections of job sites and work in progress
+ Recognizes problems and is proactive in helping to resolve them
+ Coordinates unit operations and maintenance activities
+ Coordinates and communicates with dispatching, maintenance and other organizations
+ Coordinates emergency response efforts (i.e. hurricane preparedness and staffing, environmental spill response, etc.)
+ Maintains working relationships with employees consistent with personnel policies and procedures and with the principles of the bargaining unit Agreement
+ Assigns priority for maintenance work
**Working Conditions:**
+ Normal office environment and/or power plant environment
+ Work overtime and non-standard working hours, including rotating shifts, as required
+ Requires occasional travel outside service area
+ May be required to work around rotating and energized equipment, hazardous materials and chemicalst _._
**Minimum Requirements:**
+ Must have a Bachelor's Degree in Engineering, Business or a related discipline COMBINED with 4 years of operations experience at a utility level power plant.
+ In lieu of degree, must have a High School Diploma COMBINED with 8 years of operations experience at utility level power plant.
+ Must possess a valid driver's license
**Preferred Qualifications:**
+ Experience leading/supervising power plant employees, including bargaining unit employees
+ Comprehensive knowledge of power plant systems and operations
+ City of Houston First Grade Stationary Engineers License - or commit to achieve this license within 12 months of transition to the role.
**Additional Knowledge, Skills and Abilities:**
+ Demonstrated effective leadership and personnel management skills
+ Demonstrated ability to operate effectively in a team environment
+ Ability to effectively communicate (verbal and written) at all levels of the organization
+ Ability to establish and maintain a positive and professional working relationship with all individuals
+ Ability to use a personal computer and standard business software
+ Ability to read, create and follow written policies and procedures
+ Ability to read, write and understand English
+ Knowledge of the bargaining unit Agreement
+ Knowledge of applicable safety and environmental regulations
In addition to the NRG core behavioral competencies, demonstrates the following:
+ Uses and maintains technical and professional knowledge, shares that knowledge with others, and recognizes/applies new technology in a cost effective manner
+ Obtains and applies knowledge of competitive business practices in daily work activities and decision making
+ Seeks and understands the customer/client's needs and focuses on meeting and exceeding their expectations
+ Willing to do whatever it takes to get the job done
+ Anticipates and accepts changes in the organization and adapts to meet the new requirements
+ Committed to making the workplace safe and environmentally sound
+ Willing to accept accountability for own decisions, performance, and behavior, as well as the performance of assigned employees
+ Committed to achieving a City of Houston First Grade Stationary Engineers License with in 12 months of transition into role.
**Physical Requirements:**
+ Requires standing, sitting, walking, kneeling, twisting, climbing stairs and ladders, and entering plant equipment to access, inspect, or collect data on plant equipment
+ Requires wearing personal protective safety equipment (respirators, safety glasses, hard hat, appropriate footwear, ear plugs, etc.)
+ Requires operation of a personal computer
+ Occasionally requires lifting as appropriate (up to 50 pounds) to perform duties and responsibilities
**_Please Note: Salary offered will be commensurate with the successful candidate's education and/or experience and consistent with the job location's market pay rate._**
NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Protected Veteran Status/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.
EEO is the Law Poster (The poster can be found at ***************************************************************************
Official description on file with Talent.
Bakery Shift Leader
Shift leader job in Houston, TX
Job Description
Sprinkles - Rice Village!
As a Shift Lead, you will contribute to the success of Sprinkles by assisting the management team with bakery operations to create and maintain the
Sprinkles Experience
for our guests and associates. You will be a leader to your peers, and a role model of the Sprinkles culture. If you enjoy leadership, this is the sweet spot to learn all things operations within Sprinkles!
Perks of Working with Sprinkles:
Hourly Pay + Tips*
Benefit options include Heath, Dental, Vision, Life, and 401K
Daily Pay option available to associates
Sprinkles Associate Card to sprinkle the joy to your family, friends, and community
Opportunity to do good - Sprinkles partners with several charities and community organizations
Family Friendly Hours
Paid parental leave & paid time off
Chance to be a part of special memories that happen daily in our bakery
Development and growth opportunities
Responsibilities:
Retain and demonstrate proper policies and procedures delivered by trainers and managers with enthusiasm.
Manage guest experiences, including answering emails, or collecting details on recent experiences as shared via phone, email, or online.
Deliver exceptional guest service within the standards of management and Sprinkles policies - Be a brand ambassador.
Manage shift expectations and contribute to the
Sprinkles culture and experience
.
Serve as a product expert by making recommendations as guests are ordering.
Practice proper credit card cash handling procedures with a smile.
Adhere to all safety and sanitation guidelines to maintain a clean and safe work environment behind the counter and in the dining area where applicable.
Assist with all cleaning duties as stated on opening/closing and weekly checklists.
Report to work as scheduled and fulfill requirements for duration of shift.
Box, package, or plate cupcakes and other bakery goods as needed.
Requirements:
A passion and love of the Sprinkles product, brand, and experience.
A minimum of 1 year of experience in a shift management position or management position in a restaurant or within hospitality.
Ability to work a varying schedule including some weekends and holidays.
Ability to communicate verbally while understanding and following written and verbal instructions from management.
Can work well under pressure while maintaining a consistent pace throughout your shift.
Ability to be on your feet for hours at a time.
Can lift at least 50 pounds which can include carrying cupcake trays, cupcake batter/frosting, and bags of boxed purchases.
Must be able to move around the front of the bakery while bending down for bags and reaching up for cupcake trays.
*Tips are not guaranteed.
Sprinkles is an Equal Opportunity Employer
Store Leader
Shift leader job in Houston, TX
Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic. Today, it is a global lifestyle brand that designs extraordinary things for the everyday, delivering seasonal collections of handbags, ready-to-wear, jewelry, footwear, home décor, and more. Known for its rich heritage and unique brand DNA, Kate Spade New York offers a distinctive point of view and celebrates communities of women around the globe who live their perfectly imperfect lifestyles.
Kate Spade New York is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible.
A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.
Job Title: Store Leader (Manager)
Primary Purpose:
The successful individual will leverage their proficiency in retail to…
Client & Service Expert:
* Development of business driving initiatives that build a repeat business or that attracts a new customer.
* Communicate and achieve store productivity targets including sales per hour, adt, upt, and capture rate.
* Ensure all associates and leadership complete the sales training program and develops strong product knowledge across all categories.
* Model and supervise the selling environment, provide consistent coaching on sales training process in order to ensure the highest level of customer service and sales.
Leadership Presence/Steward of Talent:
* Achieve financial success through improvement of measurable statistics that positively impact the store performance.
* Hire, train and motivate a qualified sales team that effectively represents and communicates the kate spade new york brand to our customers.
* Provide specific development for the assistant manager and supervisor by assigning accountabilities and training with consistent follow-up and feedback.
* Perform annual performance evaluations with quarterly review of employee goals.
* Network and create positive relationships in the community that result in business generation, awareness of the kate spade new york brand and builds a bench strength of qualified candidates to fill key open positions.
* Attend, on average, two annual company management meetings.
Building Brand Equity:
* Understand and able to communicate the kate spade new york brand aesthetic, brand philosophy and lifestyle to the sales team and customer.
* Ensure visual merchandising directives are implemented efficiently as per direction and visual standards are maintained at all times.
* Analyze and react to business trends regarding assortment, communicating sell-through, stock levels, opportunities to increase sales.
* Communicate to District Leader customer feedback and quality issues in order to improve customer service and sales.
Operational Excellence:
* Perform and supervise store opening and closing procedures including counting register funds, completing bank deposits, opening and closing registers and securing facility.
* Conduct regular store meetings to ensure accurate and consistent communication with employees.
* Maintain payroll budget and weekly hours to ensure appropriate sales floor coverage by reviewing store schedule and adjusting as necessary to meet the needs of the business.
* Supervise operational responsibilities to ensure the timely and accurate processing of all markdowns, transfers, damages, shipping and receiving in order to maintain the integrity of the inventory.
* Oversee loss prevention policies and procedure to be 100% compliant.
The accomplished individual will possess...
* Professional sales development and exceptional interpersonal skills
* Strong leadership qualities and the ability to communicate effectively with all levels within the organization and our client base
* Ability to analyze selling reports, identify business trends and react quickly to the needs of the business
* Comfortable in making decisions and mediating conflict within a team-environment
* Proficient in windows-based software such as excel, word and outlook
An outstanding professional will have...
* Minimum 3 years management experience in luxury goods or a comparable retail environment
* College degree preferred
* Prior luxury goods experience preferred
Physical requirements…
* Available to work store schedule, as needed, including evenings and weekends
* Standing for extended periods of time
* Able to safely lift boxes up to 40 pounds
* Comfortable climbing ladders
Our Competencies for All Employees
* Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
* Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
* Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
* Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.
* Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
* Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
* Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
Our Competencies for All People Managers
* Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
* Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.
* Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
Kate Spade is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under the consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.
Americans with Disabilities Act (ADA)
Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at ************** or ******************************
Visit Kate Spade at ******************
Work Setup
BASE PAY RANGE $30.25 TO $43.50 Hourly
General Description of All Benefits: Our company offers a number of benefits to eligible employees, including health benefits (medical, dental, vision), life insurance and disability insurance. Eligible employees are also able to enroll in our company's 401(k) savings plan and take paid time off for wellness needs and vacations. For additional information about our benefits Click Here - U.S Store Compensation & Benefits
General Description of Other Compensation: Eligible employees will be able to receive discounts on certain products and incentive compensation.
Req ID: 123687
Kitchen Culinary Lead Tacodeli
Shift leader job in Houston, TX
Job DescriptionESSENTIAL FUNCTIONS & RESPONSIBILITIES
People Development:
Continuously develop and train Team Members through daily kitchen execution
Utilize training programs and materials and continually raise the bar
Coach and develop Team Members, all the while creating a happy and fun kitchen environment
Oversee the training effort of all Team Members
Ensure that all Team Members exhibit excellent culinary skills, food safety skills and a safe work environment.
Operations:
Ensure all shifts are covered to meet the culinary expectations
Educate Team Members on all appropriate Health Department Regulations, safety procedures, and culinary expectations
Serve as a liaison between FOH and Kitchen teams, to create an environment of teamwork and synergy
Schedule, supervise, and inspect repairs and maintenance to ensure they are completed appropriately and in a timely fashion.
Lead by example and hold teams accountable for excellence in product quality, consistency of execution, speed of service, cleanliness, maintenance, and service
Utilize and maintain operational documents when needed for FOH and BOH
Under the guidance of the Kitchen Manager, oversee the restaurant performance to meet defined metrics
Hold team accountable to proper sanitation standards and perform weekly Health inspections to determine and correct bad practices and reinforce good behaviors
Create and foster a fun, welcoming, comfortable work environment
WHAT WE OFFER:
Paid Time Off (PTO) program
Health, Dental, Vision and EAP/Telemedicine
401k enrollment with company match (eligible after 1 year of service)
Tuition Reimbursement up to $2,000 (eligible after 1 year of service)
Casual work environment - celebrate your authentic individuality
Leadership development opportunities - we aim to promote from within our organization
Starting Pay $16 per hour
REQUIRED KNOWLEDGE, SKILLS & ABILITIES
Flexible schedule expected including nights and weekends
Willingness to be hands-on and not afraid to get hands dirty
Experience training and setting clear expectations and followup
Strong leadership
Ability to work cohesively in a team environment, collaborate
Proven skills in organizing work, attention to detail, giving direction, delegating tasks, managing time effectively, and handling multiple tasks in a timely manner
Shift Supervisor
Shift leader job in Deer Park, TX
As an NRG employee, we encourage you to take charge of your career and development journey. We invite you to explore exciting opportunities across our businesses. You'll find that our dynamic work environment provides variety and challenge. Your growth is key to our ongoing success-take the lead in shaping your career development, goals and future!
Job Summary:
Assumes overall operational management and responsibility for an operational shift. Supervises and directs personnel in the conduct of required work activities. Operates the units safely, efficiently and in a cost-effective manner and complies with all federal and state regulations. Takes direct action to correct abnormal situations and in the event of an emergency, maintains conditions to preserve plant integrity and provide for personnel safety.
Essential Duties/Responsibilities:
Include, but are not limited to the following:
Promotes productivity and teamwork in assigned area with open communication, timely decision making, and use of personal leadership skills to set high standards of performance while providing the direction necessary to achieve that performance
Promotes and supports the development of technical, leadership, and business skills of employees to carry out responsibilities in a competitive environment
Provides regular feedback to employees on their performance to allow them to capitalize on their strengths and focus on opportunities for improvement
Demonstrates behavior that encourages and rewards employee involvement, innovative thinking, adaptation to change, responsible risk taking, customer focus, and continuous improvement
Ensures development and implementation of assigned area goals, objectives, and initiatives
Supports and emphasizes importance of safety and environmental programs and ensures regulatory compliance
Reviews performance with customers/clients and addresses opportunities for improvement
Ensures all Company resources are utilized in a cost effective manner, estimates resource requirements, monitors expenditures, and reports on performance of assigned area
Assigns work and holds employees accountable for their performance
Performs field inspections of job sites and work in progress
Recognizes problems and is proactive in helping to resolve them
Coordinates unit operations and maintenance activities
Coordinates and communicates with dispatching, maintenance and other organizations
Coordinates emergency response efforts (i.e. hurricane preparedness and staffing, environmental spill response, etc.)
Maintains working relationships with employees consistent with personnel policies and procedures and with the principles of the bargaining unit Agreement
Assigns priority for maintenance work
Working Conditions:
Normal office environment and/or power plant environment
Work overtime and non-standard working hours, including rotating shifts, as required
Requires occasional travel outside service area
May be required to work around rotating and energized equipment, hazardous materials and chemicalst
.
Minimum Requirements:
Must have a Bachelor's Degree in Engineering, Business or a related discipline COMBINED with 4 years of operations experience at a utility level power plant.
In lieu of degree, must have a High School Diploma COMBINED with 8 years of operations experience at utility level power plant.
Must possess a valid driver's license
Preferred Qualifications:
Experience leading/supervising power plant employees, including bargaining unit employees
Comprehensive knowledge of power plant systems and operations
City of Houston First Grade Stationary Engineers License - or commit to achieve this license within 12 months of transition to the role.
Additional Knowledge, Skills and Abilities:
Demonstrated effective leadership and personnel management skills
Demonstrated ability to operate effectively in a team environment
Ability to effectively communicate (verbal and written) at all levels of the organization
Ability to establish and maintain a positive and professional working relationship with all individuals
Ability to use a personal computer and standard business software
Ability to read, create and follow written policies and procedures
Ability to read, write and understand English
Knowledge of the bargaining unit Agreement
Knowledge of applicable safety and environmental regulations
In addition to the NRG core behavioral competencies, demonstrates the following:
Uses and maintains technical and professional knowledge, shares that knowledge with others, and recognizes/applies new technology in a cost effective manner
Obtains and applies knowledge of competitive business practices in daily work activities and decision making
Seeks and understands the customer/client's needs and focuses on meeting and exceeding their expectations
Willing to do whatever it takes to get the job done
Anticipates and accepts changes in the organization and adapts to meet the new requirements
Committed to making the workplace safe and environmentally sound
Willing to accept accountability for own decisions, performance, and behavior, as well as the performance of assigned employees
Committed to achieving a City of Houston First Grade Stationary Engineers License with in 12 months of transition into role.
Physical Requirements:
Requires standing, sitting, walking, kneeling, twisting, climbing stairs and ladders, and entering plant equipment to access, inspect, or collect data on plant equipment
Requires wearing personal protective safety equipment (respirators, safety glasses, hard hat, appropriate footwear, ear plugs, etc.)
Requires operation of a personal computer
Occasionally requires lifting as appropriate (up to 50 pounds) to perform duties and responsibilities
Please Note: Salary offered will be commensurate with the successful candidate's education and/or experience and consistent with the job location's market pay rate.
NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Protected Veteran Status/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.
EEO is the Law Poster (The poster can be found at ************************************************************************
Official description on file with Talent.
Shift Lead
Shift leader job in Spring, TX
Pay Range - $16 /hour to $ 22 /hour - depending on experience and certification level P. TERRY'S, , is looking for talented Managers/Shift Leaders who are committed to providing a best-in-class guest experience, are Crew Member focused, and passionate about service the healthiest and highest quality food and drinks of any fast food restaurant in Texas. We want leaders who are motivated and thrive in a high-energy, high-volume restaurant. Our Managers/ Shift Leaders can lead in both the Back of the House (BOH) and Front of the House (FOH).
P. Terry's Perks and Benefits
Competitive hourly wage, with quick raises and opportunities to move up.
Unique benefits - a Christmas bonus for every employee, interest-free loans, a cake on your birthday, free shift meals, and more.
Advancement and educational opportunities at every level of our business, so that our employees can succeed with us and in their careers beyond.
Benefits and Paid Time Off for full-time employees.
Responsibilities
Shift length can be 6-8 hours long.
Setting up the stand which includes Stocking the stations, ordering, inventory, cash handling and food safety walk.
Count Inventory.
Do deposits and count the drawers.
Have all positions cleaned and closed down.
Make sure the stand is locked and safe.
Being responsible and in charge of the stand while the GM is not present.
Supporting the team and jumping in where needed.
Creating a positive and proactive atmosphere, while having each other's back.
Focus on great customer service, treating our guests like family.
Maintaining cleanliness of the restaurant
Requirements:
Day and/or Night shift depending on needs
Managers serve safe (we can provide for you if needed)
1 year of restaurant experience
Ability to promote teamwork and develop and support others
Ability to lift 35-50lbs.
Ability to lift, reach and bend over for product.
Great growth opportunities...everyone has a chance to be what they want to be!
Auto-ApplyFinishing Shift Leader I - Baytown, TX
Shift leader job in Baytown, TX
At Tenaris, you will join a global network of professionals working together toward a common goal: shape the future of energy through advanced tubular products and services.
If you want to become part of a diverse team that values results, analytical approach to problem solving and teamwork, Tenaris is the place for you.
Finishing Shift Leader I - Baytown, TX
LOCATION: Baytown - Texas - USA
DEPARTMENT: INDUSTRIAL OPERATIONS
Purpose:
Responsible for supervising employees during assigned shifts. Oversees operations across all production machines, ensuring targets, safety, and quality standards are met. Assigns tasks, monitors performance, and provides feedback and coaching to employees. The Shift Supervisor is responsible for leading and controlling all production activities within the assigned shift to ensure safe, efficient, and high-quality operations.
Main Responsibilities:
HSE & Sustainability: Enforces HSE compliance, reports and investigates incidents, updates risk and environmental assessments, and supports energy-reduction initiatives.
Production Oversight: Controls and monitors the production process to ensure programs meet product specifications, customer needs, and Tenaris quality standards.
Compliance & Procedures: Ensures adherence to company policies, procedures, and specifications; reports deviations and contributes to procedure design and improvement.
Performance & Efficiency: Tracks key process indicators (productivity, utilization, interruptions, rejections) to optimize plant performance and support preventive maintenance.
Leadership & Resources: Coaches and motivates employees, manages HR activities in line with company policies, and safeguards all assigned equipment and facilities.
Knowledge Required:
Must already understand raw materials, production flow, quality control, and manufacturing optimization principles before hire. Core to daily decision-making.
Should enter the role with a working knowledge of leadership, training, and performance management; refined further through experience with company-specific systems.
Base understanding of quality systems and HSE required, but Tenaris-specific procedures, codes, and tools (e.g., OPPs, PRDs, TSE, STOP WORK) are learned during onboarding.
General mechanical aptitude is expected; detailed machine knowledge (e.g., EMI, Hydro, Heat Treat systems) develops through on-the-job exposure and technical training.
Should possess baseline management and organizational skills to plan resources and meet targets; deep familiarity with internal systems (SAP, PMX, MES, KRONOS, NMS) builds over time.
If your experience and knowledge match our requirements, please apply
Tenaris is an equal opportunity employer, valuing diversity in employment.
We thank all candidates for their interest, however, only those that match the criteria required for the desired profile will be contacted
.
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Shift Leader
Shift leader job in Pearland, TX
Job Description
Jersey Mike's Subs has been making amazing subs since 1956 in Point Pleasant New Jersey!
The Jersey Mikes tradition was founded on a strong sense of community and commitment to the personal and professional development of our people. Our goal is to serve the highest quality sub sandwich to our customer in a manner that projects a thankful and caring mentality to every person that comes through our door. Our culture is a culture of "giving" and supporting our local communities so that all can be lifted together.
"Jersey Mike's "A Sub Above"
Jersey Mikes is committed to providing our customers with the most enjoyable and satisfying experience possible through our amazing subs and unparalleled customer service.
We understand that it all starts with a winning team of individuals who are fun, personable,diligent, positive, energetic, eager to learn team players who take pride in what they do and who they are. At the end of the day they are focused on executing great customer service with a Great Big Smile! If you possess these attributes and can commit to improving upon them, we would love to speak with you about joining our team!
A Shift Leader is responsible for supporting the management team in the execution of running their assigned location. This includes, but is not limited to:
1. Coaching the staff to deliver amazing customer service;
2. Producing high quality food;
3. Delivering the Jersey Mike's experience;
4. Cash handling;
5. Following the Learning Management System Training Program;
6. Developing others for career growth;
7. Enforcing policies and procedures;
8. Participating in local and national marketing initiatives;
9. Building sales;
10. Maintaining the cleanliness and proper sanitation practices in the establishment;
11. Being certified in all four positions of the restaurant;
12. Effective communication;
13. Having a sense of urgency;
A Shift Leader is expected to:
1. Move or Transport up to 50 lbs without assistance unless a medical notation is made whereas any physical disabilities are covered by the Americans with Disabilities Act or a temporary doctor's note with a time frame for the restriction on your ability;
2. Work 38-40 hours per week;
3. Have the ability to get to and from work;
4. Communicate with the GM/AGM/DM of any issues they are having;
5. Lead by example in terms of quality of the food they make, the way they interact and provide customer service, and coming to work in a clean, fitted, and pressed uniform daily.
Create food consistent with Jersey Mikes high quality standards
• Maintain restaurant that is noticeably cleaner than others
• Work in a fast-paced team driven atmosphere
• Ability to multitask and work with a sense of urgency
• Interface with customers and provide an exceptional experience
• Full understanding of the term's accountability and integrity
• Key Holder
• Perform all tasks related to opening and closing of store
• Knows how to bake bread and perform all prep
• Manage and lead crew of 2 to 5 people
• Proficient in slicing
Qualifications for the job:
• Education: High school degree or equivalent
• 1 Year QSR experience preferred
• Other: Must be 18 years or older to operate the slicer
• Serve Safe Certification - Food Handler
• Must have reliable transportation
This website is not operated by Jersey Mike's Franchise Systems. Jersey Mike's restaurants are independently owned and operated franchise locations. Franchisees are independent business owners who set their own wage and benefit programs, which can vary between franchisees. Your application will go directly to the franchisee, and all hiring decisions will be made by the franchisee.
Shift Leader
Shift leader job in Houston, TX
Wingstop is now looking for Shift Leaders! Candidates with Wingstop Leadership experience are highly encouraged to apply.
Competitive pay depending on experience and performance on the job. Shift leaders also qualify for monthly performance bonuses.
Benefits: Monthly Incentive Programs; Paid Vacation; Health Insurance, Dental and Vision Insurance; Accidental and Hospitalization Insurance; Disability and Life Insurance; as well as an Employee Discount.
Preferred Candidates:
- Experience in a Leadership Role - Wingstop Leadership is a PLUS!
- Food Manager Certification (required)
- TABC Certification (required)
- Reliable transportation (required)
- Able to work all shifts - including weekends and nights (required)
- Non-Slip Black Shoes (required)
Bilingual candidates (English/Spanish) are encouraged to apply, but this skill is not required.
We are a small growing business with 8 Wingstop locations and 5 Jersey Mike's with plans to grow more locations. We are looking for honest, energetic, and highly motivated leaders who enjoy providing guests with great hospitality as well creating a positive and respectful work culture.
Work environment is fun and fast-paced with an opportunity to provide positive impact to the local community and to your teammates.
Opportunities for growth and development are also available as we promote from within. Come be a part of a growing company with many career opportunities!
Shift Leader
Shift leader job in Houston, TX
Shift Leader
Our first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams' learning and growth.” We just build better. Better Burgers. Better Teams. Better Experiences.
Better Benefits: Build a better experience work & lifestyle!
Tip share-earn up to $2/hr. extra in tips
Get Paid $ to Refer your Friends*
RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work *
Flexible schedules in a fun, family friendly, team environment
Medical, Dental and Vision Options**
Paid time off - vacation and sick**
401K match (21 and older)
Employee Assistance Program
Fast track for career opportunities and management experience
Free uniform
**Eligibility based off of time in position and average hours worked
*Referred Employees Must Be in Good Standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions
Shift Leader Responsibilities
Reporting to the Restaurant General Manager, our Shift Leaders are the champions of better burgers! In this role you will:
Manage the performance of both FOH & BOH employees
Promote a fun and positive work environment
Manage the effectiveness of people focused processes and systems
Provide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training
Reward and recognizes employee performance that exceeds company standards
Manage with integrity the daily completion of operational check lists to include
Line checks and uniform standards
Opening/closing check lists
Safe and deposit logs
Manage the guest experience metrics (NPS and OSAT)
Manage FSC operational standards daily
Ensure all food safety standards are followed & in compliance with local health depts.
Exemplify guest service on each shift of the day and communicates SIZZLE service standards to the employees
Manage the successful onboarding and training for all new employees
Follow COGS management procedures for food ordering and inventory
Follow company cash policies to ensure minimal losses through theft or shortages
Manage daily labor
Shift Leader Requirements
Previous Shift Leader Experience
90-day completion of train the trainer course
Flexible to work nights, weekends, and holidays
Follow Smashburger uniform standards
Ability to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulations
Must successfully complete Smashburger training program
Possess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teams
People management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams
Excellent attention to detail
Proven time management, consistency, and organizational skills
Highly motivated, self-directed, and results driven
Physical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs.
Ability to work in high temperatures
All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants, or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge.
We use eVerify to confirm U.S. Employment eligibility.
****************************************************
Restaurant Shift Leader
Shift leader job in Houston, TX
The Opportunity Berg Hospitality is an award winning restaurant group founded in Houston, TX. Buttermilk Baby reimagines the All-American soda fountain with modern techniques paired with diner style dishes and soft serve ice cream. The restaurant will feature breakfast platters, flakey biscuits, fried chicken sandwiches, burgers, and salads in a fast casual setting. We are seeking Shift Leaders for our Houston, TX, location.
What's In It For You
Competitive Compensation
Flexible Scheduling
Hospitality Training
Dining Discounts and Family Meal served daily
Career Growth Opportunities
Ongoing Training and Development
Health Benefits: Medical, Dental and Vision available
Paid Time Off
401k With Company Match
What We Look For
Passion for True Hospitality
Devotion to Best in Class Service and Food for our guests
Integrity to Do The Right Thing
Positive Attitude with a Smile
Curiosity to Learn
Minimum 18 years of age
Berg Hospitality, and its affiliate companies, is an equal opportunity employer that values diversity at all levels. As a people-first company rooted in values, our purpose extends beyond serving amazing food in beautiful restaurants. It means hiring world-class individuals and fostering a culture that champions diversity, ensures equity, and celebrates inclusion. All qualified applicants, regardless of personal characteristics, are encouraged to apply.
Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact the company if you need assistance or an accommodation due to a disability.
Auto-ApplyShift Leader
Shift leader job in Houston, TX
Job Description The Shift Leader is responsible and accountable for all restaurant activities while on duty. The Shift Leader will work with the restaurant management team to ensure all activities are consistent with and supportive of the restaurant's business plan. They will ensure all Team Members are performing their job responsibilities and meeting expectations.
Duties
The Shift Leader supervises fellow coworkers while they work, monitor their performance, ensure they comply with company and safety policies, and delegate tasks appropriately.
In addition, they:
- Follow the steps outlined in the DHC Training Program to learn and train new skills, duties, and responsibilities
- Communicate to their immediate supervisor when additional training guidance and practice is needed
- Effectively and consistently does required Ops Walks and Q&A checks to correct areas of opportunity
- Organize shift schedules for Team Members and monitor attendance, tardiness and time off
- Assign duties to specific employees based on role and skills
- Understand how each job responsibility impacts guests, employees, and overall restaurant operations
- Greet guests, record orders, and serve food and beverages with a consistently positive and helpful attitude, including
answering questions
- Ensure Team Members work together with their co-workers to prepare items on the Dave's Hot Chicken menu while
following cooking instructions, safety procedures, and sanitary requirements
- Use specific kitchen machinery/equipment such as ice cream dispensers, fryers, warmers, etc.
- Ensure restaurant cleanliness is conducted daily by delegating the clearing of tables, sweeping and mopping floors,
washing/sanitizing/disinfecting kitchen utensils and high touch-point areas, and servicing restrooms
- Handle guests' concerns and complaints professionally and calmly to resolve problems according to restaurant policy
- Maintain a neat and tidy appearance by wearing a uniform and adhering to the uniform policy
- Are performance-oriented and performance driven; understand performance expectations and are aware of performance
results
- Provide direction/supervision/ feedback for Team Members to maintain levels of high productivity and team morale
- Communicate Team Member work performance to the restaurant management team and appropriately address
performance issues
- Train new and current team members on tasks
- Balance cash drawers and prepare cash deposits as assigned by the restaurant management team
- Abide and enforce to the rules and direction given by the restaurant management team
Job expectations
The Shift Leader performs leadership, management and organization tasks to ensure team members work efficiently and effectively during their shift.
In addition, they:
- Effectively plan, organize, and implement all daily operational routines and activities
- Complete all required administrative duties and daily paperwork including required checklists
- Supervise and perform closing and/or opening activities as directed by the restaurant management team
- Establish an environment of trust to ensure honest, open, and direct communication
- Role model and set a positive example for the entire team in all aspects of business and personnel practices
- Ensure that they and all Team Members abide by company policies and directives
- Follows all company guidelines for food and cash controls; follows all cost control guidelines to maintain and minimize
restaurant costs; properly uses all products, supplies, and equipment facilities
- Support the goals, decisions, and directives of the restaurant management team and is not insubordinate
- Contributes to the restaurant's success by accomplishing the expected work during each shift consistently
- Communicate effectively with team members and management to resolve any interpersonal issues as needed
Requirements
- Current student or high school diploma/GED preferred
- Must be at least 18 years old and fluent in English
- Certified in all stations following the DHC Training Program
- Flexibility to work nights, weekends, and holidays
- Ability to stand for long periods of time and work in a fast-paced environment
- Positive attitude while conducting any and all duties
- Commitment to guest satisfaction
- Effective communicator with co-workers and the restaurant management team
Transportation & accessibility
- Must have reliable transportation to work, a driver's license and proof of insurance
- Must have telephone or other reliable method of communicating with supervisor and co-workers
Hours
- Must be able and willing to work flexible hours including opening and closing shifts
- This includes working weekends/nights and holidays whenever necessary
Skills & Abilities
- Ability to delegate tasks
- Excellent time management, organizational and planning skills
- Strong people/guest service skills
- Ability to look at the restaurant operations from a guest's point of view
- Ability to take initiative and solve problems
- Able to stand for long periods of time
- Able to bend and stoop
- Able to work around heat
- Able to work around others in close quarters
- Able to lift 50-75 lbs. comfortably
Shift Lead - Wingstop
Shift leader job in Houston, TX
Job Description
Wingstop is now looking for Shift Leaders! Candidates with Wingstop Leadership experience are highly encouraged to apply.
Competitive pay depending on experience and performance on the job. Shift leaders also qualify for monthly performance bonuses.
Benefits: Monthly Incentive Programs; Paid Vacation; Health Insurance, Dental and Vision Insurance; Accidental and Hospitalization Insurance; Disability and Life Insurance; as well as an Employee Discount.
Preferred Candidates:
- Experience in a Leadership Role - Wingstop Leadership is a PLUS!
- Food Manager Certification (required)
- TABC Certification (required)
- Reliable transportation (required)
- Able to work all shifts - including weekends and nights (required)
- Non-Slip Black Shoes (required)
Bilingual candidates (English/Spanish) are encouraged to apply, but this skill is not required.
We are a small growing business with 8 Wingstop locations and 5 Jersey Mike's with plans to grow more locations. We are looking for honest, energetic, and highly motivated leaders who enjoy providing guests with great hospitality as well creating a positive and respectful work culture.
Work environment is fun and fast-paced with an opportunity to provide positive impact to the local community and to your teammates.
Opportunities for growth and development are also available as we promote from within. Come be a part of a growing company with many career opportunities!
Shift Leader
Shift leader job in Houston, TX
Job Description
Jersey Mike's Subs has been making amazing subs since 1956 in Point Pleasant New Jersey!
The Jersey Mikes tradition was founded on a strong sense of community and commitment to the personal and professional development of our people. Our goal is to serve the highest quality sub sandwich to our customer in a manner that projects a thankful and caring mentality to every person that comes through our door. Our culture is a culture of "giving" and supporting our local communities so that all can be lifted together.
"Jersey Mike's "A Sub Above"
Jersey Mikes is committed to providing our customers with the most enjoyable and satisfying experience possible through our amazing subs and unparalleled customer service.
We understand that it all starts with a winning team of individuals who are fun, personable,diligent, positive, energetic, eager to learn team players who take pride in what they do and who they are. At the end of the day they are focused on executing great customer service with a Great Big Smile! If you possess these attributes and can commit to improving upon them, we would love to speak with you about joining our team!
A Shift Leader is responsible for supporting the management team in the execution of running their assigned location. This includes, but is not limited to:
1. Coaching the staff to deliver amazing customer service;
2. Producing high quality food;
3. Delivering the Jersey Mike's experience;
4. Cash handling;
5. Following the Learning Management System Training Program;
6. Developing others for career growth;
7. Enforcing policies and procedures;
8. Participating in local and national marketing initiatives;
9. Building sales;
10. Maintaining the cleanliness and proper sanitation practices in the establishment;
11. Being certified in all four positions of the restaurant;
12. Effective communication;
13. Having a sense of urgency;
A Shift Leader is expected to:
1. Move or Transport up to 50 lbs without assistance unless a medical notation is made whereas any physical disabilities are covered by the Americans with Disabilities Act or a temporary doctor's note with a time frame for the restriction on your ability;
2. Work 38-40 hours per week;
3. Have the ability to get to and from work;
4. Communicate with the GM/AGM/DM of any issues they are having;
5. Lead by example in terms of quality of the food they make, the way they interact and provide customer service, and coming to work in a clean, fitted, and pressed uniform daily.
Create food consistent with Jersey Mikes high quality standards
• Maintain restaurant that is noticeably cleaner than others
• Work in a fast-paced team driven atmosphere
• Ability to multitask and work with a sense of urgency
• Interface with customers and provide an exceptional experience
• Full understanding of the term's accountability and integrity
• Key Holder
• Perform all tasks related to opening and closing of store
• Knows how to bake bread and perform all prep
• Manage and lead crew of 2 to 5 people
• Proficient in slicing
Qualifications for the job:
• Education: High school degree or equivalent
• 1 Year QSR experience preferred
• Other: Must be 18 years or older to operate the slicer
• Serve Safe Certification - Food Handler
• Must have reliable transportation
This website is not operated by Jersey Mike's Franchise Systems. Jersey Mike's restaurants are independently owned and operated franchise locations. Franchisees are independent business owners who set their own wage and benefit programs, which can vary between franchisees. Your application will go directly to the franchisee, and all hiring decisions will be made by the franchisee.
Shift Lead at JuiceWell CityCentre
Shift leader job in Houston, TX
Job Description
Juicewell in Houston, TX is looking for one shift lead to join our 14 person strong team. We are located on 797 Sorella Ct Ste 108. Our ideal candidate is a self-starter, ambitious, and hard-working.
Responsibilities
Interact regularly with customers ensuring a positive experience
Coordinate and facilitate staff member's tasks to ensure timely execution
Train and develop new team members to company standard
Accurately process and reconcile shift payment transactions
Motivate staff while working towards one goal
Qualifications
Outgoing and engaging personality
Strong communication and listening skills
Able to resolve conflicts quickly and efficiently
Experience in a leadership role is a definite plus
We are looking forward to receiving your application. Thank you.
Shift Leader
Shift leader job in Houston, TX
Job Description
Shift Leader
Our first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams' learning and growth.” We just build better. Better Burgers. Better Teams. Better Experiences.
Better Benefits: Build a better experience work & lifestyle!
Tip share-earn up to $2/hr. extra in tips
Get Paid $ to Refer your Friends*
RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work *
Flexible schedules in a fun, family friendly, team environment
Medical, Dental and Vision Options**
Paid time off - vacation and sick**
401K match (21 and older)
Employee Assistance Program
Fast track for career opportunities and management experience
Free uniform
**Eligibility based off of time in position and average hours worked
*Referred Employees Must Be in Good Standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions
Shift Leader Responsibilities
Reporting to the Restaurant General Manager, our Shift Leaders are the champions of better burgers! In this role you will:
Manage the performance of both FOH & BOH employees
Promote a fun and positive work environment
Manage the effectiveness of people focused processes and systems
Provide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training
Reward and recognizes employee performance that exceeds company standards
Manage with integrity the daily completion of operational check lists to include
Line checks and uniform standards
Opening/closing check lists
Safe and deposit logs
Manage the guest experience metrics (NPS and OSAT)
Manage FSC operational standards daily
Ensure all food safety standards are followed & in compliance with local health depts.
Exemplify guest service on each shift of the day and communicates SIZZLE service standards to the employees
Manage the successful onboarding and training for all new employees
Follow COGS management procedures for food ordering and inventory
Follow company cash policies to ensure minimal losses through theft or shortages
Manage daily labor
Shift Leader Requirements
Previous Shift Leader Experience
90-day completion of train the trainer course
Flexible to work nights, weekends, and holidays
Follow Smashburger uniform standards
Ability to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulations
Must successfully complete Smashburger training program
Possess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teams
People management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams
Excellent attention to detail
Proven time management, consistency, and organizational skills
Highly motivated, self-directed, and results driven
Physical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs.
Ability to work in high temperatures
All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants, or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge.
We use eVerify to confirm U.S. Employment eligibility.
****************************************************
We use eVerify to confirm U.S. Employment eligibility.
Shift Leader
Shift leader job in Houston, TX
Job Description
Shift Leader
Our first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams' learning and growth.” We just build better. Better Burgers. Better Teams. Better Experiences.
Better Benefits: Build a better experience work & lifestyle!
Tip share-earn up to $2/hr. extra in tips
Get Paid $ to Refer your Friends*
RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work *
Flexible schedules in a fun, family friendly, team environment
Medical, Dental and Vision Options**
Paid time off - vacation and sick**
401K match (21 and older)
Employee Assistance Program
Fast track for career opportunities and management experience
Free uniform
**Eligibility based off of time in position and average hours worked
*Referred Employees Must Be in Good Standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions
Shift Leader Responsibilities
Reporting to the Restaurant General Manager, our Shift Leaders are the champions of better burgers! In this role you will:
Manage the performance of both FOH & BOH employees
Promote a fun and positive work environment
Manage the effectiveness of people focused processes and systems
Provide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training
Reward and recognizes employee performance that exceeds company standards
Manage with integrity the daily completion of operational check lists to include
Line checks and uniform standards
Opening/closing check lists
Safe and deposit logs
Manage the guest experience metrics (NPS and OSAT)
Manage FSC operational standards daily
Ensure all food safety standards are followed & in compliance with local health depts.
Exemplify guest service on each shift of the day and communicates SIZZLE service standards to the employees
Manage the successful onboarding and training for all new employees
Follow COGS management procedures for food ordering and inventory
Follow company cash policies to ensure minimal losses through theft or shortages
Manage daily labor
Shift Leader Requirements
Previous Shift Leader Experience
90-day completion of train the trainer course
Flexible to work nights, weekends, and holidays
Follow Smashburger uniform standards
Ability to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulations
Must successfully complete Smashburger training program
Possess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teams
People management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams
Excellent attention to detail
Proven time management, consistency, and organizational skills
Highly motivated, self-directed, and results driven
Physical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs.
Ability to work in high temperatures
All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants, or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge.
We use eVerify to confirm U.S. Employment eligibility.
****************************************************
We use eVerify to confirm U.S. Employment eligibility.