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Shift leader jobs in Plainfield, NJ - 2,661 jobs

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  • MSP Growth & Sales Leader

    Emazzanti

    Shift leader job in Hoboken, NJ

    A leading MSP company in Hoboken, NJ is seeking an experienced MSP Sales Lead to drive growth and manage a team of Account Managers. The ideal candidate will have 3-5 years of B2B technology sales experience and a proven track record of exceeding quotas. This role focuses on developing customer strategies and promoting a consultative sales approach. Join a values-driven culture where your leadership can inspire success. #J-18808-Ljbffr
    $42k-130k yearly est. 1d ago
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  • Enterprise Sales Leader: Drive 6-7 Figure Deals & Growth

    Knorex

    Shift leader job in New York, NY

    A leading technology firm is seeking an experienced sales leader to manage revenue ownership and lead a high-performing sales team. The ideal candidate will have a solid track record in the adtech or MarTech industry, with proven experience in closing significant deals and achieving revenue targets. Responsibilities include devising go-to-market strategies, building key relationships with clients, and collaborating with other departments to ensure success. This role offers competitive compensation and robust employee benefits, including comprehensive insurance and retirement plans. #J-18808-Ljbffr
    $40k-125k yearly est. 2d ago
  • Renovation Sales Lead - Close Large-Scale Projects

    Bhired

    Shift leader job in New York, NY

    A kitchen renovation company is looking for a talented lead salesperson to drive sales and manage client relationships in New York. The ideal candidate will have proven experience in the construction or renovation industry, strong communication skills, and the ability to work independently. This position offers a base salary plus commission, with total earnings estimated between $200k and $250k per year. #J-18808-Ljbffr
    $40k-125k yearly est. 5d ago
  • Sales Lead: Direct Mail & Digital Personalization

    Experiture

    Shift leader job in New York, NY

    A marketing technology firm based in New York seeks a Sales Lead to drive growth for direct mail and personalized marketing solutions. The role involves identifying new business opportunities, developing sales strategies, and managing client relationships. Candidates should have over 4 years of B2B sales experience, particularly in direct mail and marketing technology, alongside strong communication skills. #J-18808-Ljbffr
    $40k-125k yearly est. 5d ago
  • Store Leader: Drive Sales, Coach Teams, Elevate Experience

    Victoria's Secret 4.1company rating

    Shift leader job in New York, NY

    A leading lingerie retailer in New York, NY, is seeking a dedicated Store Manager to enhance customer experiences and drive sales. The successful candidate will lead a team through coaching and operational excellence while managing visual merchandising and payroll. The Store Manager plays a crucial role in developing team members and improving performance metrics. Strong leadership skills and retail experience are essential for this position, which offers a dynamic work environment and opportunities for growth. #J-18808-Ljbffr
    $24k-31k yearly est. 3d ago
  • Brand-Driven Store Leader & Sales Coach

    Tapestry, Inc. 4.7company rating

    Shift leader job in New York, NY

    A leading global fashion house is seeking a Lead Supervisor to manage sales and operational tasks within the store. The ideal candidate will have experience in retail, particularly in luxury environments, and a strong focus on customer satisfaction. This position requires strong leadership skills, effective communication, and the ability to adapt to changing business needs. The role offers competitive pay and numerous employee benefits. #J-18808-Ljbffr
    $33k-46k yearly est. 2d ago
  • Care Team Lead - Home Health (Brooklyn)

    Elara Caring

    Shift leader job in New York, NY

    A home care provider in New York seeks a Care Team Manager to lead a team and ensure quality patient care. You will support a dedicated group of healthcare professionals, coordinate services for over 65,000 patients, and drive team success. The role requires a high school diploma, experience in home care or a fast-paced environment, and strong communication skills. Competitive compensation and benefits package, with opportunities for advancement. Join us in making a difference in healthcare. #J-18808-Ljbffr
    $69k-134k yearly est. 5d ago
  • Store Leadership: Assistant Manager & Team Lead

    Roses Discount Stor

    Shift leader job in New York, NY

    A retail company in New York, NY is seeking a dedicated Assistant Manager/Key Carrier. In this role, you will ensure excellent customer service and support the Store Manager in all operations. Key duties include hiring and training staff, managing store activities, and maintaining sales performance. Candidates should possess strong communication and interpersonal skills, with a focus on teamwork and meeting productivity goals. Opportunities for growth include flexible scheduling and impact on store success. #J-18808-Ljbffr
    $30k-46k yearly est. 1d ago
  • Contact Center Team Lead: Elevate CX & Coach Agents

    TGI Office Automation 3.8company rating

    Shift leader job in New York, NY

    A family-owned office technology provider in Brooklyn is looking for a full-time Contact Center Team Lead. This role supports the Customer Care Manager in managing daily operations and provides leadership to agents, emphasizing quality assurance and training. Candidates should have over 3 years in customer service, ideally with team lead experience, and possess excellent communication skills. Benefits include health insurance and a 401(k). The work schedule is Monday to Friday in-person at our Brooklyn location. #J-18808-Ljbffr
    $76k-108k yearly est. 2d ago
  • Baristas and Shift Leads - New Brooklyn Store

    Partnerscoffee

    Shift leader job in New York, NY

    At Partners Coffee we are dedicated to roasting quality coffee and serving our customers to the highest standard. Our ideal is someone who's passionate about coffee and hospitality and likes a busy cafe. A great coffee experience is our desire for every guest. We are looking for a Full and Part-time Baristas and Full-time Shift Leads to join the opening team at our newest cafe in Williamsburg, Brooklyn. Our team members must have a passion for hospitality, excellent customer service skills, a strong interest in coffee, and a willingness to learn and improve with our education and training. We are hiring a mix of Part and Full timers. Part-time is less than 30 hrs/week or 3-4 days. Full-time is 30+ hours a week. We run a mix of 6 and 8 hour shifts. All staff need to be available one day on the weekend. The rate is dependent upon experience. For Baristas it ranges between $17-17.50/hr. Shift leads are $18.50-19.50. Both roles earn tips. Responsibilities: Provide excellent customer service. Craft beverages to our standard, including pourovers Have a good working knowledge of our coffee offerings Maintain the cafe through busing tables, sweeping, and washing dishes Maintain a clean workspace that aligns with DOH standards We're looking for someone who: Is a team player Communicates clearly with team members and management Has a love of specialty coffee Requirements: 1+ years working in speciality coffee. Experience working on Modbar, a plus The ability to work on your feet for 8+ hours Lift up to 30lbs Climb stairs and ladders Hear audible cues and taste coffee You will be engaged in repetitive physical movements of the hands and wrists throughout the day Partners Coffee provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We look forward to meeting you soon! #J-18808-Ljbffr
    $17-17.5 hourly 2d ago
  • Team Leader, RN

    Christian Health 3.7company rating

    Shift leader job in Wyckoff, NJ

    Hourly Rate Range: $43.58 - $46.15 When determining a base salary or hourly rate, several factors may be considered as applicable such as years of relevant experience, education, credentials. We have had the privilege of caring for those in need for more than a century. Founded on the belief that everyone has the right to exceptional care, today we continue to provide quality care and services for our many residents, patients, and clients. Caring is not simply what we do, it is who we are. Why Join Our Team Across our four campuses, eleven communities, five service offerings, and hospital, we are ultimately one unified team. Together, we nurture a compassionate, collaborative culture that enables continuous improvement and allows our team members to learn, grow, and shine in their careers. Surround yourself with people who care about making a difference - come join us! We have an exciting opportunity for a Full-Time Team Leader, RN to join Heritage Manor. The Team Leader LTC is responsible to provide leadership, direction and support in accordance with the goals and objectives of Christian Health and Nursing Department. Such supervision must be in accordance with current Federal, State and local standards, guidelines and regulations that govern the facility and as may be required by the Director/Assistant Director or Shift Supervisor to ensure that the highest degree of quality care is maintained at all times. Demonstrates an understanding of, and embraces, the mission statement of Christian Health. Competencies: Ensures that all personnel involved in providing care to the resident are aware of the Plan of Care in administering daily care to the resident. Review incident reports and initiate investigation. Attend Interdisciplinary meetings and reviews Plan of Care with resident/families and charts notes in an informative and descriptive manner that reflects the care provided to the resident as well as the residents' response to the care. Notifies the resident's attending physician and next of kin when there is a change in the resident's condition. Completes accident/incident reports, as necessary. Accompanies WOCN in weekly wound rounds. Review weekly wound logs; ensures that new wounds are measured and log is completed. Ensures appropriate interventions are ordered and in place and that weekly assessment are being completed by wing nurse. Monitor call bell response time. Participates in the maintenance of the infection control program for monitoring communicable and/or infectious diseases among the residents and personnel. Reviews, prepares and administers medications and treatments as ordered by the physician and within the guidelines of good nursing practice. Develops work assignments and/or assists in completing and performing such tasks. Reviews medication administration records for completeness of information, accuracy in the transcription of the physician's order, and adherence to stop policies. Directs the day-to-day functions of the nursing activities in accordance with current rules, regulations, and guidelines that govern the long term care facility ensuring that policy and procedures are followed. Admits, transfers, and discharges residents as required. Provides direct patient care. Obtains sputum, urine and other lab tests as ordered. Makes independent decisions concerning nursing care. Ensures resident's rights are being met by all nursing staff. Ensures that narcotic records are accurate for shift, for the unit Omni cell and for those residents assigned. Notifies the Supervisor of all drug and narcotic discrepancies noted on your shift. Maintains effective discipline through communication, coaching, counseling and corrective action. Completes performance evaluations for Certified Nursing Assistants and provide feedback to staff regarding performance. Consults with the resident's physician in planning resident care, treatment, rehabilitation, etc. as necessary. Schedules daily rounds to observe resident status, staff needs, as well as staff adherence to Policy and Procedure. Maintains the confidentiality of all resident care information and staff maintains resident's dignity and confidentiality. Reviews complaints and grievances made by the resident/family and makes a written/oral report to the Supervisor. Assures that a stock level of medications, medical supplies, equipment, etc. is maintained on premises at all times to adequately meet the needs of the resident. Meets with residents, and/or family members, as necessary. Reports problem areas to the Supervisor. Assists the staff nurse in monitoring seriously ill residents. Gives/receives the nursing report upon reporting in and ending shift duty hours. Orders prescribed medications, supplies and equipment as necessary and in accordance with established policies. Participates in the orientation of new residents/family members to facility. Ensures that all nursing service personnel follow established departmental policies and procedures. Transcribes physician's orders to electronic Physician Order record, medications administration records and treatment/care plan as required. Provides information to the Quality Assurance and Assessment Committee as requested. Monitors shift's personnel to assure that they are following established safety regulations in the use of equipment and supplies. Keeps the Supervisor informed of the status of residents and problem areas through written/oral reports. Recommends to the supervisor the equipment and supply needs of the department. Reports problem areas to the Supervisor. Performs administrative duties such as completing Medical forms, reports, evaluations, studies, charting, etc. as necessary. Monitors medication passes and treatment schedules to assure that medications are being administered as ordered and that treatments are provided as scheduled. Requisitions and arranges for diagnostic and therapeutic services as ordered by the physician and in accordance with established procedures as necessary. Administers professional services such as; catheterization, tube feeding, suction, applying and changing dressings/bandages, packs, colostomy, and drainage bags, taking blood, giving massages and range of motion exercises, care of the dead/dying, etc. as required. Develops work assignments, and/or assists Staff nurses in completing and performing such tasks. Conduct regular rounding & makes reports and recommendations to Nursing Administration concerning operations of their unit. Attends and participates in continuing educational programs designed to keep abreast of changes in this profession, as well as to maintain licensure on a current status. Participates in survey (inspections) made by authorized government agencies. Assists in the preparation of the Nursing Services Department's budget for equipment, supplies and labor. Assists in developing, implementing and maintaining safety standards, infection control protocols and procedures for reporting hazardous conditions or equipment. Carries out QAPI roles and responsibilities as assigned in an effort to improve processes involved in health care delivery and resident quality of life. Follows established policies and procedures in support of CH QAPI efforts to ensure high quality care. Qualifications: Must possess, as a minimum, one year experience in a hospital, long-term care facility, or other related health care facility. Must have training in rehabilitative and restorative nursing practices. Must possess a current, unencumbered license to practice as a RN in New Jersey. Schedule: 8am-4pm, Monday - Friday. Education: A graduate of an accredited school of nursing. BSN Preferred. Christian Health offers a wide variety of benefits to full-time employees that includes: Discounted health insurance Dental Program Paid Vacation, Personal days, Holidays and New Jersey Sick leave 401k plan for all employees who are 21 or older Group Life Insurance & Voluntary Life Insurance Tuition Reimbursement Flexible Benefit plan Employee Assistance Program Direct Deposit Credit Union Child Day Care Center on campus Gift shop on campus Free onsite parking on campus Free meals for all employees Pay differentials Exclusive employee discounts and special offers Access to earned wages prior to payday If you are interested in this great opportunity, please apply today on our website listed below. *************************************
    $43.6-46.2 hourly 4d ago
  • Store Team Leader: Drive KPIs & Exceptional Service

    Lidl Atlanta 3.9company rating

    Shift leader job in New York, NY

    A retail grocery company is seeking an Assistant Store Manager in New York City. This role is essential for supporting the Store Manager and developing a successful team while providing exceptional customer service. The ideal candidate will have 1-2 years of management experience or a bachelor's degree, with strong leadership skills, proficiency in handling customer needs, and physical capabilities for store operations. Competitive pay and a generous benefits package are offered. #J-18808-Ljbffr
    $21k-28k yearly est. 1d ago
  • Shift Supervisor

    Tandym Group

    Shift leader job in New York, NY

    A non-profit in NYC is looking for a Shift Supervisor to join their growing team at one of their new locations opening in Queens! The Residential Shift Supervisor will provide leadership and supervision for operational staff during their assigned shift. They will be responsible for generating work schedules and assignments for operations staff, security and maintenance personnel. About the Opportunity: Start Date: ASAP Schedule: M-F AM or PM shift Setting: Transitional Housing Responsibilities: Position Requirements, Education & Essential Skills Assist leadership with staff scheduling, assignments, and daily operations Supervise Residential Specialists and assign tasks as needed Coordinate with DHS vacancy control regarding family placements Provide crisis intervention and incident response Arrange coverage for unscheduled absences and emergencies Track incidents, client issues, complaints, and client property Conduct facility rounds to ensure safety, security, and cleanliness Monitor daily census and ensure required systems are updated Reconcile and track Metrocards in accordance with policy Support intakes, unit assignments, and census data collection Maintain records for safety, fire, and building inspections Perform other duties as assigned Qualifications: High School Diploma/GED required; Bachelor's degree preferred Experience working with at-risk adults, homelessness, or residential settings Demonstrated cultural sensitivity and experience with diverse and marginalized populations Ability to work independently and as part of a team in a 24-hour facility Strong written and verbal communication skills Proficiency in Microsoft Office and basic computer applications Flexible schedule availability as needed
    $31k-40k yearly est. 5d ago
  • Assistant Manager

    Carrols Restaurant Group, Inc. 3.9company rating

    Shift leader job in South Plainfield, NJ

    Carrols LLC is the largest Burger King Franchise. We own and operate over 800 Burger King Restaurants. We've been in the burger business for over 55 years so we know a little bit about success. We're all about finding talented folks and giving them the tools and the knowledge to make it to the top. SUPERIOR BENEFITS...COMPETITIVE SALARIES...ADVANCEMENT OPPORTUNITY! If you're ready for a job that sizzles with potential, you're ready for Burger King! While managing a million-plus dollar-a-year restaurant, you will develop business disciplines in Accounting, Human Resources, Training, Marketing, Sales Building, and Cost Controls. We realize that in order for our managers to be successful in an ever-changing business environment, we must devote time, effort, and commitment to their on-going development needs. The Carrols Management Development Program is the best in the business. The program is well defined, comprehensive, and always on the cutting-edge of new learning initiatives. Our outstanding benefit package includes, life, medical, dental, and vision insurance, short-term and long-term disability insurance, flexible spending plan, company matched 401(k), quarterly bonus program, paid vacation time, personal days, clothing allowance, tuition assistance and much more. Essential Job Requirements: Ability to work a 50 hour work week which will include nights, weekends and some holidays. High school diploma or equivalent Basic Computer Skills Valid Driver's License and Personal Transportation Out-going Personality Job Responsibilities: Direct, control and coordinate subordinates to deliver quality product to our guests in the most efficient and friendly way possible. Inventory Management Bank Deposits Training Performance appraisals Maintain a safe work environment for all employees and guests Other duties as assigned The restaurant is only the beginning. A commitment to do the best job possible, regardless of the task, is evident throughout our organization. We offer real career opportunities. If you are motivated and want to test your potential, Carrols is the perfect place for you. If this sounds like you, and would like to be part of a great team and work with people who care, please submit your resume today. Carrols LLC is an Equal Opportunity Employer Starting Pay: $18.00 - $19.50
    $18-19.5 hourly 3d ago
  • Cytology Team Lead

    Labcorp 4.5company rating

    Shift leader job in Raritan, NJ

    ***$15,000 Sign-On Bonus! (External candidates only) Are you a certified Cytotechnologist? If so, Labcorp wants to speak with you about exciting opportunities to join our team as a Cytotechnologist Team Leader in Raritan, NJ. This will be a fast paced, customer focused, and challenging environment. Labcorp has a comprehensive benefits package and competitive compensation. **Pay Range: $50.00 - $60.00 All job offers will bebased on a candidates skills and prior relevant experience, applicabledegrees/certifications,as well as internal equity and market data. Schedule: Tuesday - Saturday (10am - 6:30p) Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only.For more detailed information, pleaseclick here. Job Responsibilities: Assist in the supervision of the Cytology lab providing coverage in the absence of the supervisor Maintain the qualifications required for quality control for all Cytotechnologists Review the daily workload of negative cases for a minimum of 10% quality control review Generate a final report regarding the unsatisfactory cases on a daily basis Provide a render of final diagnosis for cases designated for triage Review follow-up clinical information and biopsy correlation when available Screen and evaluate any gynecologic and non-gynecologic specimens sent to the laboratory for the determination of possible malignant or related abnormal conditions Screening of all liquid based cytology, both manual and imaged, as well as conventional slides Perform microscopic evaluation of cytological specimens following laboratory procedures and policies Ensure proper documentation of workload recording, including screening and non-screening activities as required by CLIA and laboratory guidelines Maintain absolute integrity in the accurate performance and reporting of results Meet slide screening requirements as per standard operating procedure Finalize testing results into the computer in an accurate and timely manner Provide backup for cytology processing and other tasks as needed Comply with all safety, infection control and HIPAA policies Requirements: Bachelor of Science degree from an accredited college/university Successful completion of an accredited Cytology program ASCP Cytotechnologist (CT) Certification is required 1 year of experience as a Cytotechnologist ThinPrep and SurePath certifications is a plus Must pass slide screening requirements and annual CAP proficiency test Demonstrated understanding of Cyto preparation techniques Automated and non-automated testing experience is preferred Familiarity with laboratory information systems (LIS) Ability to work independently or within a team Highly organized and strong attention to detail Strong communication skills; both written and verbal Must be able to pass a standardized color vision screen If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today! Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit ouraccessibility siteor contact us at Labcorp Accessibility. Formore information about how we collect and store your personal data, please see our Privacy Statement. RequiredPreferredJob Industries Other
    $50-60 hourly 60d+ ago
  • MSP Sales Lead

    Emazzanti

    Shift leader job in Hoboken, NJ

    ## MSP Sales LeadHoboken, NJ · Full-time · Management#### About The PositionThis is a high-impact role for a strategic and hands-on leader with experience in MSP sales or IT consulting, a consistent record of quota attainment, and a desire to grow, inspire, and win - together.* Ongoing leadership development and coaching* A values-driven culture where your voice matters* Opportunity to grow with a fast-paced, award-winning MSP* Be part of a team where passion meets purpose, and every win is celebrated At eMazzanti, our core values shape everything we do:* Passion for excellence - We take pride in doing things the right way the first time.* Customer satisfaction - We go above and beyond to delight our clients.* Innovation & agility - We adapt fast, stay curious, and challenge the status quo.* Integrity & trust - We do what we say and say what we mean.* Winning as a team - We believe collaboration fuels success.If these values resonate with you and you're ready to lead with influence, deliver with purpose, and inspire performance, we want to meet you.What You'll Do:* Lead, manage, and coach a team of Account Managers to exceed renewal and upsell goals* Build and execute scalable customer growth strategies across our SMB client base* Promote a customer-first, consultative sales approach that deepens client relationships* Conduct regular pipeline reviews, track KPIs, and drive accountability and outcomes* Support AMs by joining client calls, guiding deal strategy, and resolving escalations* Cultivate a culture of proactive outreach, ongoing communication, and strategic account planning* Partner with service, operations, and marketing to enhance customer experience and drive retention* Use CRM tools like ConnectWise to track activities, opportunities, and churn risks* Play a hands-on role in hiring, training, and scaling the Account Management team#### Requirements* 3-5+ years of experience in B2B technology sales (MSP or IT consulting preferred)* 2+ years leading or managing high-performing sales/account teams* Proven success hitting or exceeding quota - both personally and through your team* Deep understanding of the SMB technology landscape and value-based selling* Proficiency with ConnectWise or similar CRMs (preferred)* Strong skills in sales operations, forecasting, and workflow optimization* Excellent communication, coaching, and organizational abilities* A strategic mindset with a hands-on, roll-up-your-sleeves attitude* Bachelor's degree in Business, Technology, Communications, or a related field* A positive mindset, strong work ethic, and a genuine desire to have fun while winning #J-18808-Ljbffr
    $42k-130k yearly est. 1d ago
  • Sales Lead - Construction & Renovation Projects - 1978

    Bhired

    Shift leader job in New York, NY

    A kitchen renovation company is seeking a talented lead salesperson with a strong background in the construction or renovation industry. This role involves driving sales, building client relationships, and overseeing project acquisition from start to finish. Responsibilities Generating and closing leads for renovation projects Meeting clients, assessing project needs, and presenting proposals Managing the sales pipeline and tracking performance Collaborating with internal teams to ensure smooth project handoff Ideal Qualifications Proven sales experience in construction or renovation Strong communication and negotiation skills Ability to work independently and meet sales targets Goal-driven with a competitive, proactive mindset Salary: Base + Commission (OTE $200k - $250k/Year) To apply, please send your resume to ****************** #J-18808-Ljbffr
    $40k-125k yearly est. 5d ago
  • Contact Center Team Lead

    TGI Office Automation 3.8company rating

    Shift leader job in New York, NY

    Job Details Salary Range: $60,000.00 - $67,000.00 Salary Contact Center Team Lead Department: Customer Care Reports To: Customer Care Manager The TGI Story A second-generation family-owned business for over 62 years, TGI Office Automation is a comprehensive office technology provider offering scalable solutions for many of today's complex business issues. TGI offers unparalleled, innovative technology from a variety of industry-leading partners. TGI's Mission Statement: Office automation empowers your business. By improving bottom-line profitability through smart, strategic solutions, we help our customers reduce costs and maintain a competitive position. Website: ********************** Summary The Contact Center Team Lead supports the Customer Care Manager in overseeing daily contact center operations while providing frontline leadership to agents. This role plays a key part in quality assurance, coaching, training, and operational support, with preferred experience handling supply orders and service calls. The Team Lead acts as a bridge between agents and management, ensuring consistent service delivery, adherence to standards, and continuous performance improvement. Responsibilities Support Manager with daily operations, staffing coverage, and escalations Provide real-time agent support and lead by example Conduct QA reviews (calls, emails, tickets) and deliver feedback Coach agents to improve KPIs (CSAT, SLA, AHT, Quality) Support onboarding and ongoing training initiatives Assist with supply ordering and service call workflows Troubleshoot supply/service issues and ensure proper documentation Identify trends and recommend process improvements Required Qualifications 3+ years contact center/customer service experience Prior Team Lead, Senior Agent, QA, or (onsite & Virtual) Training experience knowledge of contact center metrics Excellent communication and organizational skills Preferred Qualifications Experience with supplies and service calls CRM/contact center platform experience e.g. Five9 or similar software High-volume, Fast paced, SLA-driven environment College degree Skills Leadership Manager support Quality focus Coaching Problem solving Customer-Centric Job Type Full-time Pay $60,000 - $67,000 Benefits Dental Insurance, Health Insurance, Vision Insurance, PTO, and 401(k) Schedule Monday to Friday Work Location In-person: Brooklyn, NY (120 3rd St, Brooklyn, NY 11231 (free limited employee parking)) EEO Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. #J-18808-Ljbffr
    $60k-67k yearly 2d ago
  • Store Team Leader: Grow KPIs & Customer Experience

    Lidl Atlanta 3.9company rating

    Shift leader job in New York, NY

    A retail grocery chain in New York seeks an Assistant Store Manager to support the Store Manager and lead the team. Candidates should have strong customer service skills and experience in a fast-paced environment. Responsibilities include monitoring KPIs, providing hands-on support, and ensuring a positive working environment. The role includes a starting pay of $30.50 per hour and generous benefits, ensuring employees are set up for success. #J-18808-Ljbffr
    $21k-28k yearly est. 5d ago
  • Assistant Manager

    Carrols Restaurant Group, Inc. 3.9company rating

    Shift leader job in Nutley, NJ

    Carrols LLC is the largest Burger King Franchise. We own and operate over 800 Burger King Restaurants. We've been in the burger business for over 55 years so we know a little bit about success. We're all about finding talented folks and giving them the tools and the knowledge to make it to the top. SUPERIOR BENEFITS...COMPETITIVE SALARIES...ADVANCEMENT OPPORTUNITY! If you're ready for a job that sizzles with potential, you're ready for Burger King! While managing a million-plus dollar-a-year restaurant, you will develop business disciplines in Accounting, Human Resources, Training, Marketing, Sales Building, and Cost Controls. We realize that in order for our managers to be successful in an ever-changing business environment, we must devote time, effort, and commitment to their on-going development needs. The Carrols Management Development Program is the best in the business. The program is well defined, comprehensive, and always on the cutting-edge of new learning initiatives. Our outstanding benefit package includes, life, medical, dental, and vision insurance, short-term and long-term disability insurance, flexible spending plan, company matched 401(k), quarterly bonus program, paid vacation time, personal days, clothing allowance, tuition assistance and much more. Essential Job Requirements: Ability to work a 50 hour work week which will include nights, weekends and some holidays. High school diploma or equivalent Basic Computer Skills Valid Driver's License and Personal Transportation Out-going Personality Job Responsibilities: Direct, control and coordinate subordinates to deliver quality product to our guests in the most efficient and friendly way possible. Inventory Management Bank Deposits Training Performance appraisals Maintain a safe work environment for all employees and guests Other duties as assigned The restaurant is only the beginning. A commitment to do the best job possible, regardless of the task, is evident throughout our organization. We offer real career opportunities. If you are motivated and want to test your potential, Carrols is the perfect place for you. If this sounds like you, and would like to be part of a great team and work with people who care, please submit your resume today. Carrols LLC is an Equal Opportunity Employer Starting Pay: $18.00 - $19.50
    $18-19.5 hourly 3d ago

Learn more about shift leader jobs

How much does a shift leader earn in Plainfield, NJ?

The average shift leader in Plainfield, NJ earns between $29,000 and $49,000 annually. This compares to the national average shift leader range of $26,000 to $43,000.

Average shift leader salary in Plainfield, NJ

$37,000

What are the biggest employers of Shift Leaders in Plainfield, NJ?

The biggest employers of Shift Leaders in Plainfield, NJ are:
  1. Playa Bowls
  2. Panda Express
  3. Dunkin Brands
  4. Insomnia Cookies
  5. Burger King
  6. Medical Management International
  7. Banfield Pet Hospital
  8. Krystal
  9. Capriotti's ANSH Hospitality
  10. Tesco Corp
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