Sales Operations Lead, Strategic Accounts Business Ops
Amazon 4.7
Shift leader job in Seattle, WA
Are you passionate about solving complex business problems, diving into data, providing actionable insights to drive key business mechanisms throughout an organization? The AWSI Strategic Accounts Sales Operations team is seeking an experienced Sales Operations Lead to partner with our account management teams in Strategic Accounts segment to define, land, and execute against our strategic priorities.
This leader will be part of the strategic accounts sales operations team and partner with Sales Leadership and other cross-functional teams to develop standard metrics to measure productivity and success of programs, automate and optimize operational processes, drive AI adoption with the latest technology, and invent new ways of diving deep with data to uncover actionable insights that help us serve our internal and external customers. They will be responsible for looking around corners and measuring the performance of the organization, supplying their sales leadership with relevant and timely insights on the health of their business, and will effectively manage the operating cadence for the team.
The successful candidate has excellent business and sales acumen, strong program/change management, communication, collaboration skills, deep analytics experience, passion for adopting new technology including AI, and a demonstrated ability to both execute and influence. They must be willing to roll up their sleeves, dive deep to lean, be comfortable working within ambiguity, and have a passion for driving operational excellence.
In this role you will develop unique insights that drive dynamic decision making, set high standards, and utilize leading technology to enable Sales productivity. You will be an excellent communicator working across the organization to build strong relationships and will be able to effectively tie insights to business strategy and results. You will be a proactive problem-solver, looking around corners to identify, prioritize, and execute opportunities for process or data improvement.
This is an exciting opportunity to join a high visibility organization where you'll become a trusted advisor for the Sales leaders and make a meaningful impact on managing the operational aspects of the business.
Key job responsibilities
As Sales Operations Lead, your role is critical and highly visible across the organization. Your key responsibilities include, but are not limited to:
- Participate to the definition of the goals, drive programs, tooling, and dashboards to meet the rapid growth of the business and achieve attainment of strategic objectives
- Track and report all key performance indicators, goals, efficiency and trend analyses during monthly business reviews
- Lead strategic planning and annual planning activities for account teams
- Develop management dashboards and reports that are actionable and automated
- Drive process improvement and change management - lead and deliver training
- Create and manage the operating cadence for account teams
- Prepare ad hoc analysis & participate on projects as needed
- Analyze data and trends to make informed recommendations to managers and drive change
- Define requirements for specific tooling to support processes and optimize their day to day work
- Collaborate with other operations managers to identify and implement best practices.
- Ensure consistent and efficient execution of all functions by working closely with internal business partners and stakeholders to drive adoption and implementation of global standards, processes and programs.
About the team
We manage everything operational for the Strategic Accounts organization. We enable effective business management cadences and provide actionable business insights for our teams to serve Strategic Accounts customers. We are the trusted advisors and operational experts to execute strategy and improve productivity of our teams.
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Basic Qualifications
- 10+ years of Microsoft Excel experience
- Bachelor's degree or equivalent
- Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.
- Experience defining, refining and implementing sales processes, procedures and policies or equivalent
Preferred Qualifications
- Experience using Salesforce (or other CRM tool) or BI tools
- Experience presenting to senior leadership
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at ******************************* .
USA, CA, Mountain View - 147,300.00 - 199,300.00 USD annually
USA, WA, Seattle - 133,900.00 - 181,200.00 USD annually
$101k-160k yearly est. 1d ago
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Mover/Driver/Crew Lead - Seattle/Tukwila
All Service Moving
Shift leader job in Seattle, WA
Salary:
$21.65 - $26.65/hour
Benefits & Perks:
401k
401k Matching
Tips & Bonuses: Up to $500.00 per week
CDL School Tuition Program
Fuel Card
Paid Orientation
90-Day Review
Annual Review
Dental insurance
Health insurance
Life insurance
Vision insurance
Paid time off (PTO)
Referral program
Employee discounts
Training and career development opportunities
In-house promotion - growth opportunities
Travel opportunities
Job Type: Full-time
Responsibilities:
Safely load and unload items from trucks, ensuring no damage occurs during the moving process
Drive moving trucks to transport goods to their destination in a timely manner (for Driver and Crew Lead positions)
Lead a team of movers to coordinate tasks and ensure efficient moving services
Communicate with clients to understand their moving needs and address any concerns
Follow safety protocols and company policies to prevent accidents and injuries during the moving process
Qualifications:
High school diploma or equivalent.
Ability to lift 50+ lbs.
Full-time availability Mon-Sat
Able to pass a Physical, Drug Screen & Background Check.
Prior experience in moving, driving, or logistics preferred (Driver/Crew Lead).
Strong communication and teamwork skills.
Basic Requirements:
Drivers: Valid Driver's license; 2 years of US driving experience; Clean driving record; Must be at least 21 years old.
Crew Leads: At least 1 year of supervisory or leadership experience.
Movers: No prior experience necessary
Company Overview:
Founded in 2004 by Jeffery Grabeel, All Service Moving has grown from a one-man operation to one of the largest independent moving companies on the West Coast. We provide exemplary customer service, which has driven our expansion into Oregon, Washington, California, and Arizona. We offer full-service residential and commercial solutions, including high-end relocation, warehousing, delivery, and FF&E installations. Our commitment to our customers begins with investing in our teams, ensuring our staff is well-trained to provide expert service for all our client's moving needs.
$21.7-26.7 hourly 8d ago
Service Cloud Sales Leader - Growth & Strategy
Salesforce, Inc. 4.8
Shift leader job in Seattle, WA
A leading cloud-based solutions provider is seeking an Area Vice President (AVP) of Service Cloud to lead and grow the sales organization. This role involves setting customer acquisition strategies, fostering key relationships, and maintaining sales forecasting accuracy. The ideal candidate has over 8 years of experience in software sales, demonstrating a strong ability to lead teams and achieve revenue goals. This position offers competitive compensation and comprehensive benefits, focusing on employee well-being and professional growth.
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$135k-213k yearly est. 1d ago
Assistant Store Leader, Product & Operations | University Village
Everlane 3.6
Shift leader job in Seattle, WA
At Everlane, we believe that luxury should be as
effortless
as it is conscious. That's why we partner with ethical factories, work with premium and sustainably sourced materials, and do our part to leave the industry cleaner than we found it. There's a lot more work to be done, and we're excited to be growing a team of motivated humans that are up for the challenge.
This role is responsible for overseeing the flow of product from arriving in shipment to merchandising the sales floor. You balance the art and science of driving the business, equally thoughtful about the product and results. You are our on-site inventory expert who oversees the back of house operations, and you understand how it directly impacts our product life-cycle. You are responsible for presenting a compelling store environment that is the embodiment of the Everlane ethos and aesthetic IRL. You are detail-oriented and use the brand and customer lenses to guide your decisions. You enjoy planning and problem-solving to help create a best-in-class store experience that is beautifully simple. You motivate a team of product-enthusiasts to exceed results. You manage the store's expenses with a tight grip on the wallet and you see the store as if it was your home and initiate any physical upkeep.
As an Assistant Store Leader, you:
Foster a space where team members are continuously developed and work effectively together to meet company's goals
Actively asses key financial indicators to identify strengths and opportunities that advance the business
Get the most out of your team and resources, finding ways to get work done and holding self and others accountable
Apply lessons from different experiences to new situations and create opportunities for self and others to develop
Your day to day:
Lead the in-store customer journey and bring our service model to life while providing direction and feedback to your team
Map and plan new launches on a weekly and monthly basis; use business insight, resources, and feedback to inform store flow and merchandising decisions
Lead and execute monthly product flow and assortment adjustments by focusing on key volume drivers and react quickly to sell-through to maximize business and productivity
Responsible for the execution and maintenance of the store's presentation standards and leads the applicable training and coaching
In charge of inventory integrity through managing in-store processes and procedures
Oversee in-store replenishment and is responsible for size integrity on the sales floor, and communicates sell through concerns as necessary
Oversees supply procurement, in-store technology, and facility maintenance
We'd love to hear from you if you have:
2+ years of leadership experience
Strong written and verbal communication skills
The ability to work closely and effectively with the rest of your store leadership team
Strong organization skills and are excited about the details
A proven track record of hiring, leading and developing effective store teams
A fan of Everlane, our product, and our values
What is expected of you:
Must bend, reach, and stretch for product, as well as lift, carry, and move at least 40 pounds
Have flexible availability that supports the needs of the business, including nights, weekends, and holidays
Must regularly move around all areas of the store and be accessible to customers
The Fine Print:
At Everlane, we carefully consider a wide range of compensation factors, including your background and experience. These considerations can cause your compensation to vary. The hourly pay range for this role is $32 - $42.
Everlane is reacting to what retail will look like post COVID-19 so flexibility and resilience is key. Keeping a clean and organized space for everyone's health and safety will be a top priority in this role. This job summary is intended to describe the general nature and level of work leaders assigned to this job perform. It is not intended to include all duties and responsibilities but provide a baseline summary. Full details of expectations and responsibilities will be provided upon hire.
Everlane is deeply committed to respecting and protecting your data privacy. For information on our privacy practices, please review our Privacy Policy.
$32-42 hourly Auto-Apply 43d ago
Store Leaders
Ram Restaurant & Brewery 3.4
Shift leader job in Tacoma, WA
Calling ALL ROCK STARS!!! Store Leaders Wanted!!
Come join the Gold Medal Winning RAM Restaurant and Brewery!
If you think you have what it takes to join our fun, fast-paced and award-winning team we would like to hear from you!
The RAM is happy to say we have won multiple medals at major beer competitions, but we are just as proud of our award-winning food and service. If you are passionate and proud of what you do, come join us!
Come be part of something more than just WORK. Come join our RAMILY!
Position Details:
Store Leaders ensure that our guests receive the highest level of gracious hospitality. You must be friendly, accurate, responsible, knowledgeable, honest and willing to provide your guests with a memorable experience that will set you and the RAM above all other restaurants and breweries. Store Leaders are responsible for every detail from hiring, training, production, service and accounting. We need great candidates who live by these principles every day and will lead their team to success.
What you'll do as a Leader in our company:
Gain experience in high-volume restaurant management and service
Demonstrate a working understanding of business operations and financials
Manage shifts which include daily decision making, scheduling, and planning
Create memorable dining experiences for our guests
Ensure product quality and restaurant cleanliness
Perform calmly and effectively in a high-volume environment
Become proficient with POS systems
Coach, lead and develop restaurant team
We Offer:
Competitive Salary - based off of experience
Positive work/life balance to include flexible schedules
Free meal each shift per RAM's shift meal program
Discounts of food and beverages per RAM's Dining Discount Program
Insurance (medical, dental & life) as well as HSA (eligible after 90 days)
Paid sick leave - accrued at 1 hour per 40 hours worked (per state law)
Paid vacation - 80 hours per year (accrued each paycheck - eligible for use after 90 days)
Ongoing career development and support
Comprehensive leadership training program
Requirements
RAM Job Requirements:
One year leadership, managerial or related experience
Basic math skills
Positive attitude
Food and beer knowledge or the ability to become an expert
Must be in possession of (or able to obtain) a food handlers permit for positions that require it
Excellent verbal communication and personal skills
Ability and stamina to spend an extended amount of time on your feet
Experience in high-volume preferred
You must be able to work weekends
A passion to serve both guests and our team
Salary Description $67,000 - $95,000
$67k-95k yearly 60d+ ago
Retail Assistant Store Leader - University Village
Eileen Fisher 4.7
Shift leader job in Seattle, WA
EILEEN FISHER creates simple, timeless shapes designed to work together effortlessly, season after season. We make our clothes to last-and then take them back to be reworn again or remade into entirely new designs. We believe in the fundamental potential of every person-our employees, our customers and those who make our clothes-and are committed to creating conditions that empower people. It's all part of our commitment to doing business in a way that helps build a better industry. And a better future. Our clothes are sold at over 65 EILEEN FISHER retail stores, and 1,000 department and specialty stores internationally, as well as 2 RENEW stores, which feature gently worn and remade designs from our take-back program. EILEEN FISHER is one of the largest women's fashion companies to be a certified B Corporation, which means we voluntarily meet high criteria for social and environmental performance, accountability and transparency.
Values Statement:
As a founder lead Company, our values are deeply embedded in and shape our culture. Our values are the shared responsibility of every position and are intended to be infused in all that we do; how we show up, how we approach our work and how we interact with one another. Our values support our commitment to Diversity, Equity + Inclusion, and our commitment to Sustainability allows us to protect our limited natural resources, fight climate change and shift the fashion industry towards circularity.
We are authentic
We thrive in connection
We trust each other
We innovate through creativity
We are committed to the health of the whole
We are united by purpose
Position Summary:
As an Assistant Store Leader, you will partner with the Store Leader to drive and participate in all activities that support achieving store business objectives, while creating an unsurpassed service culture. You will perform with high integrity in business strategy, individual/team growth and development, and operational excellence. You will be a dynamic and inspiring leader who fosters strong internal and external relationship building skills. As an integral part of the leader team, you will emulate the brand as an Eileen Fisher Ambassador by embracing the values, purpose and strategic objectives of the company. You will actively support our Diversity, Equity, & Inclusion values and demonstrate a commitment to Sustainability.
Key Accountabilities:
Business, Strategy and Vision
Develop and implement business strategy in collaboration with the Store Leader to enhance sales and sustainable business growth.
Support Store Leader to drive and maximize sales performance to consistently achieve the overall sales budget objectives while ensuring operational integrity and achieving profitably.
Demonstrate sales leadership by playing an active role on the sales floor through customer engagement, ensuring the highest level of customer service is provided.
Partner with the Store Leader to train and communicate current product knowledge and Sustainability Commitments to all associates. Ensure the team is fully educated on the brand and seasonal strategies, and our current commitments to the environment, fair trade, and human and animal rights
Co-Lead the team to consistently establish relationships and build the Brand within your community.
Co-Lead annual compensation process in conjunction Store Leader.
Possess openness to experience our product, stylishly wardrobing self and customers.
Proactively follow, industry news, technology, and analyze key competitors in the market.
Leadership and People Management
Attract, recruit, and retain a high performing diverse team. Build a talent pipeline through networking.
Build a culture that fosters Diversity, Equity and Inclusion by ensuring all employees engage with and participate in the company-provided DEI tools and education
Ensure a consistent and branded onboarding experience for all new hires.
Support the Store Leader in managing staffing budget and allocate staff resources and scheduling to effectively drive sales and ensure excellent customer service.
Partner with Store Leader to conduct coaching sessions with store team to review performance and provide constructive, timely feedback.
Participate in annual Development Dialogue process; identify and co-create development action plans for each team members in conjunction with the Store Leader.
Partner with Store Leader on all employee relations issues to ensure effective resolution.
Foster teams' ongoing growth and development.
Display a strong commitment to self-development and growth.
Client Development
Manage the achievement of business objectives by utilizing a client strategy to retain and attract potential clients. Maximize all available technology to support customer-outreach; such as CRM (Customer Relations management), Gage, Virtual-Events and Appointments, Company-produced videos, Facetiming, and Texting (using store iPads).
Promote brand awareness, establish market/store presence, and capture competitive market share through community outreach and company sponsored events.
Co-Lead the team on executing superior customer service, including after sales experience to increase and retain customer loyalty.
Ensure the development, implementation and execution of company CRM initiatives by providing action plans to the team.
Capture meaningful customer data for the purpose of building relationships to personalize future client development opportunities.
Awareness of all our digital channels.
Operational Excellence
Recap store performance and report current business trends, that covers every aspect of the business.
Collaborate with P&C Partners (HR), Payroll and Store Ops by executing and following all company policies and procedures.
Participate in annual Loss Prevention audits and ensure inventory shrinkage is below company target.
Responsible for accurate incoming and outbound merchandise shipments and requests.
Partner with Store Leader to ensure adequate floor coverage and timely submission of payroll data for all employees in keeping with staffing budget.
Responsible for implementing visual merchandising presentations and maintaining standards.
Embrace technology.
Performs other related duties and assignments as required.
Benefits:
Monthly Store Bonus Incentives
Annual Company Bonus Plan
Employee Stock Ownership Plan
401(K)
Paid Time Off
Comprehensive Health Insurance for full-time employees (medical, dental, life ins, etc.)
Wellness Reimbursement Program (education, PTO related expenses, spa services, fitness/ exercise fees, etc.)
Uniform Allowance
Employee and Friends & Family discount
Required Experience
Education: Bachelor's Degree in a related field is preferred; may be offset by experience.
Required Experience:
Minimum of 2+ years of sales management experience in retail, or service related industry, not including additional successful retail selling experience.
Ability to analyze selling reports, identify business trends, and react quickly to the needs of the business.
Proven ability to drive positive customer experiences that build loyalty and deliver measurable results.
Develop strong relationships with customers, team, and retail partners with effective communication.
Ability to manage competing priorities in a fast-paced environment.
Industry awareness and strong business acumen with an entrepreneurial spirit.
Strong verbal and written communication skills and excellent organizational skills.
Provide ongoing development and coaching to team.
Communicates and identifies strategies to ensure performance standards are met.
Proficiency with Microsoft Office software including Word, Excel, PowerPoint, Outlook; POS and OMS systems.
Passion for the Fashion Industry.
Flexibility to work a retail schedule, a minimum for 40 hours a week, which will include evenings, weekends and holidays.
Ability to lift up to 35 lbs. at floor level and/or team lift when necessary.
Ability to walk/stand for long periods of time, climb ladders, twist, bend and stoop to retrieve items from floor, shelves, and hooks.
The hiring salary range for this role is $27.00- $32.00/hr. dependent upon experience and qualifications. In addition, we offer competitive benefits including a generous clothing allowance and a wellness reimbursement program.
EILEEN FISHER, Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status.
$27-32 hourly 32d ago
Shift Leader
Taco Time Northwest 3.3
Shift leader job in Kent, WA
No matter what you've been told, not all restaurant companies are the same. At Taco Time we pride ourselves on being different. Taco Time NW hiring process is completely virtual. Apply, interview, and get a new job from the comfort of home! Our shiftleaders carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees; planning, assigning and directing work; evaluating daily performance; rewarding and coaching employees; addressing complaints and resolving problems in the absence of a manager. All while maintaining high level of guest service and exceptional dining experience for our guests.
Why join the Taco Time team? Besides employee discounts on the Puget Sound's favorite taco, we offer the following competitive benefits:
* Competitive Wages (Up to $25.75/hour)
* Incentive bonus potential up to $800
* Pay Day every Friday
* Medical & Dental Benefits
* 401k Retirement Plans
* Childcare Assistance
* Education Assistance
* Quality of Life and flexible schedules
* Free Employee Shift Meals
* Paid Time Off
* Promotions from Within
* Taco Time Cares - Employee Hardship Program
* Employee Discount for employee and immediate family
* Using the Taco Time NW App, employees can purchase up to $40.00 worth of Taco Time, 3 times per week (during non-prime time hours)
Your Key Responsibilities:
* Directs, coordinates, and participates in preparation of, and cooking, assembling or packaging of food served or prepared by crew members.
* Issues written and oral instructions, establishing priorities and sequences to expedite workflow.
* Assigns duties and examines work for completeness, efficiency, and conformance to policies and procedures.
* Reconciles daily receipts using cash control sheet and daily sales log, records drops and banks daily.
* Ability to demonstrate complete understanding of our menu.
* Assist with serving orders while tending to our guests needs.
* Coaches others through the enforcement of all workplace safety policies and procedures.
* Communicates performance issues to assistant general manager and general manager.
* Creates and executes shift goals and enforces policies during shift.
Qualifications:
* Food handlers permit
* Three months to six months of practical experience in a corporate owned restaurant.
* Must be 18 years of age or older
* Highest commitment to quality customer service with the ability to work with a team.
* Ability to multi-task in a fast paced environment.
* Strong communication skills, and have the ability to listen attentively to guests and team members.
* Ability to demonstrate accuracy and thoroughness, always looks for ways to improve and promote quality.
* Ability to work with minimal supervision, accomplish tasks without instruction and at times problem solve for the best solution
* Basic math skills.
* Must be able to frequently move and/or lift product, containers etc from 10 to 50 pounds
We are looking for great people who are fun, energetic, friendly, outgoing and confident and who share our commitment to guest service and our pursuit of the ultimate dining experience.
Taco Time NW is an Equal Opportunity Employer
$25.8 hourly 2d ago
Shift Leader
Molly Moons Homemade Ice Cream
Shift leader job in Seattle, WA
SHIFTLEADER
This role is hourly, 25+ hours a week starting at $28.00 an hour.
We're hiring for Queen Anne, Capitol Hill, and Kirkland. To keep things running smoothly for the team, please only apply if you can reliably get to and work at at least one of these locations.
WHY YOU'LL LOVE THIS ROLE
As a ShiftLeader at molly moon's, you play a key leadership role during each shift, setting the tone, supporting your team, and making sure every customer leaves happy. This is a hands-on, people-forward role for someone who enjoys responsibility, thrives in a fast paced environment, and wants to grow their leadership skills. You'll lead from the floor, coach teammates in real time, and partner closely with the Shop Manager to keep the shop running smoothly. If you care about hospitality, teamwork, and doing things well and you like being in the middle of the action, you'll love this role.
WHAT YOU'LL DO
Lead Great Shifts
Open and close the shop with confidence
Delegate tasks, assign breaks, and keep service flowing smoothly
Stay calm during rushes and help the team succeed
Deliver Excellent Hospitality
Model kind, generous hospitality every shift
Make sure every customer feels seen and welcomed
Handle customer concerns with warmth and professionalism
Support & Develop the Team
Coach teammates in real time using clear, supportive feedback
Share priorities, updates, and wins with the next lead or captain
Help maintain a positive, collaborative team culture
Keep the Shop Running Smoothly
Follow cash-handling, security, and key-holding procedures
Operate Square POS, including special transactions
Maintain cleanliness, food safety, and organization standards
Who We're Looking For
A reliable, people-first leader who enjoys supporting others
Experience leading or supporting a team in a fast-paced, customer-facing environment (prior shift lead or supervisory experience a plus)
Strong communication skills and a calm presence under pressure
Availability for late nights, weekends, and peak summer months
Compensation & Benefits
$28.00/hr, with room to grow
Pay growth: A 1%-2% merit raise for every 1,800 hours worked, plus an annual cost-of- living adjustment based on the Seattle CPI
Time off: Paid Sick & Safe Time and PTO after 6 months
Health: Zero-premium medical, dental, and vision for eligible employees
Holidays: Four time-and-a-half holidays per year
Extras: ORCA transit pass, $50 non-slip shoe stipend, Employee Assistance Program (EAP), and 401(k) with employer match
Family support: Childcare subsidies
And yes - all the ice cream scoops you can eat!
molly moon's is an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, national origin, gender, religion, disability, genetic information, sexual orientation, veteran status, or marital status.
$28 hourly Auto-Apply 21d ago
Seattle Shift Leader
Accord Inc.
Shift leader job in Seattle, WA
No matter what you've been told, not all restaurant companies are the same. At Taco Time we pride ourselves on being different.
Taco Time NW hiring process is completely virtual. Apply, interview, and get a new job from the comfort of home!
Our shiftleaders carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees; planning, assigning and directing work; evaluating daily performance; rewarding and coaching employees; addressing complaints and resolving problems in the absence of a manager. All while maintaining high level of guest service and exceptional dining experience for our guests.
Why join the Taco Time team? Besides employee discounts on the Puget Sound's favorite taco, we offer the following competitive benefits:
Competitive Wages (Up to $23.50 an hour)
Incentive bonus potential up to $800
Pay Day every Friday
Medical & Dental Benefits
401k Retirement Plans
Education Assistance
Childcare Assistance
Quality of Life and flexible schedules
Free Employee Shift Meals
Paid Time Off
Promotions from Within
Taco Time Cares - Employee Hardship Program
Employee Discount for employee and immediate family
Using the Taco Time NW App, employees can purchase up to $40.00 worth of Taco Time, 3 times per week (during non-prime time hours)
Your Key Responsibilities:
Directs, coordinates, and participates in preparation of, and cooking, assembling or packaging of food served or prepared by crew members.
Issues written and oral instructions, establishing priorities and sequences to expedite workflow.
Assigns duties and examines work for completeness, efficiency, and conformance to policies and procedures.
Reconciles daily receipts using cash control sheet and daily sales log, records drops and banks daily.
Ability to demonstrate complete understanding of our menu.
Assist with serving orders while tending to our guests needs.
Coaches others through the enforcement of all workplace safety policies and procedures.
Communicates performance issues to assistant general manager and general manager.
Creates and executes shift goals and enforces policies during shift.
Qualifications:
Food handlers permit
Three months to six months of practical experience in a corporate owned restaurant.
Must be 18 years of age or older
Highest commitment to quality customer service with the ability to work with a team.
Ability to multi-task in a fast paced environment.
Strong communication skills, and have the ability to listen attentively to guests and team members.
Ability to demonstrate accuracy and thoroughness, always looks for ways to improve and promote quality.
Ability to work with minimal supervision, accomplish tasks without instruction and at times problem solve for the best solution
Basic math skills.
Must be able to frequently move and/or lift product, containers etc from 10 to 50 pounds
We are looking for great people who are fun, energetic, friendly, outgoing and confident and who share our commitment to guest service and our pursuit of the ultimate dining experience.
Taco Time NW is an Equal Opportunity Employer
$23.5 hourly Auto-Apply 10d ago
Shift Leader Des Moines Popeyes
Ambrosia QSR
Shift leader job in Seattle, WA
ShiftLeader The ShiftLeader role at Ambrosia QSR is a variable-hour position responsible for overseeing designated shifts to support daily restaurant operations. After certification, ShiftLeaders manage assigned time periods, ensuring guest satisfaction, team coordination, and the successful execution of restaurant initiatives. During peak hours, they work at the front of the restaurant, leading the team to provide a high-quality guest experience. Proficient in all team member roles and responsibilities, shiftleaders effectively manage operations in the absence of a general manager and responsibilities will vary based on the needs of the specific restaurant.
Job Responsibilities
Team
* Train and develop staff by implementing established training plans and systems to achieve targeted goals
* Ensure that employees take the required breaks and comply with minor work limitations as directed
* Prevent team members from performing work duties if they exhibit signs of illness or are unfit for duty
* Promptly report employee concerns or complaints to the General Manager and Human Resources
Guests
* Ensure every guest has an outstanding dining experience by providing exceptional service and resolving any concern with professionalism and sound judgment
* Conduct routine walkthroughs of the restaurant, including the parking lot, restrooms, and dining areas, while engaging with guests to enhance their experience
* Exhibit a strong sense of urgency and a guest-first mindset, consistently promoting excellent customer service
* Effectively manage guest concerns and complaints in the absence of upper management, ensuring prompt and satisfactory resolutions
* Foster a safe, inclusive, and respectful work environment by upholding company policies against harassment, discrimination, and retaliation, and promptly report any concerns to the General Manager and Human Resources
* Maintain a professional appearance by wearing a clean uniform and slip-resistant shoes
* Follow hygiene and food safety protocols, including frequent handwashing
* Prioritize workplace health and safety by not reporting to work when ill and notifying management promptly if you are unable to work a scheduled shift
Operations
* Oversee compliance with all food safety regulations and enforce restaurant safety procedures
* Ensure staff are properly trained and prepared for promotions & LTOs
* Use a headset to monitor team interactions with guests, providing praise coaching, or redirection as needed
* Identify and troubleshoot basic equipment maintenance issues to ensure smooth operations
* Maintain daily food safety compliance and uphold operational standards
* Communicate effectively with the General Manager and other leadership as necessary
* Deliver exceptional guest service and support team members by actively working in front-of-house operations
Profitability
* Ensure all food orders, specialty drinks and desserts follow company recipes, brand standards, and are accurately recorded in the POS system
* Organize for shift readiness by positioning team members to meet sales demands while managing waste and prep systems to control costs
* Utilize equipment, small wares, and products as intended, troubleshoot minor issues, and report malfunctioning or unsafe equipment immediately
* Enforce the proper use of safety equipment by all employees to maintain a secure work environment
* Follow company policies and procedures for cash handling to ensure accuracy, security, and compliance with financial guidelines
Education and Work Experience
* High school diploma or equivalent
* Serv Safe training & certificate
* Prior experience with a POS System
* Shift control training is conducted at the current restaurant and verified by the General Manager and District Manager
Qualifications and Skills
* Authorized to work in the United States
* Must be at least 18 years of age
* Ensure compliance with all required training as mandated by local, state, and federal laws, as well as company policies, to maintain operational and regulatory standards
* Excellent verbal and written communication skills for effective collaboration with team members and supervisors
* Dedicated to hands-on leadership, focusing on team development and growth
* Be able to work with, coach, and develop a diverse group of people from different backgrounds and with varying strengths
* Demonstrate the core Cultural Foundations of Energy, Engagement, Empathy, and Execution through all interactions with internal and external stakeholders
Work Environment and Physical Requirements
The work environment is fast-paced, high-energy, and dynamic, requiring the ability to multitask and remain organized under pressure. You will be working in a team-oriented atmosphere, collaborating with other members of the team to ensure smooth restaurant operations. This role involves frequent interaction with customers, creating a welcoming and efficient dining experience. The restaurant environment includes both indoor and outdoor areas, and you may be required to stand, walk, and move throughout the shift. Safety and cleanliness are top priorities, and all staff members are expected to follow health and safety protocols. Flexibility in working hours, including nights, weekends, and some holidays, is required.
REQUIRED Personal Protective Equipment (PPE):
Boots (oil/heat resistant for fryer filter)
Gloves (oil/heat resistant for fryer filter)
Apron (oil/heat resistant for fryer filter)
Face Shield (oil/heat resistant for fryer filter)
Heat Resistant Gloves (oil/heat resistant for fryer filter)
Cut Resistant Gloves (slicing equipment)
Oven Mitts (heat resistant for ovens)
Broiler Gloves (heat resistant for ovens)
Benefits
* Medical - United Healthcare and Kaiser
* Flexible Spending Accounts - Medical, Limited Dental & Vision, Dependent Day Care
* Sick Time - 1 hour for every 30 hours worked, no waiting period
* Direct Deposit
* Matching 401(K) and Roth retirement savings plans - age 20 or above
* Flexible Scheduling
Growth Opportunities
* Complimentary meal for each shift worked
The information provided here is not intended to be a comprehensive list of the job duties and responsibilities, nor is it intended to cover all the necessary skills for the position. Management reserves the right to assign or reassign duties at any time. The responsibilities outlined in this may change as needed.
This ShiftLeader supersedes any earlier versions approved by Ambrosia QSR. It is not intended to create a written or implied employment contract. Ambrosia QSR operates as an at-will employer, meaning either the company or the employee can terminate the employment relationship at any time, with or without cause. Ambrosia QSR is an equal opportunity employer.
I acknowledge that I have received and reviewed the ShiftLeader job description and understand that I am responsible for effectively carrying out the essential functions outlined, regardless of any circumstances described.
Employee Signature _________________________________________
Employee Name _________________________ Date _______________
$34k-45k yearly est. 34d ago
Shift leader (07196) - 9610 17th Avenue SW
Domino's Franchise
Shift leader job in Seattle, WA
About us
Team Pizza 4P Domino's offers a positive and collaborative work environment with lots of growth potential.
Job Description
Job Details
Shiftleaders
Jobs Pay 21.50 - 24.75
We are looking for individuals who walk into a situation and immediately pitch in. Someone who takes pride in their work, has people skills and hustle! Someone who likes to teach and help others improve their skills. Someone who can enforce rules by educating team members on their importance. We are currently hiring LEADERS to join our GMiT (General Manager in Training) program.
Benefits: All team members are eligible for benefits (eligibility for certain benefits dependent on approximate hours worked per week)
Duties & Responsibilities (other duties may be assigned)
Greet customers with a smile.
Operate Register to enter orders, process sales and collect payment from customers.
Make products consistent with Domino's standards.
Maintain a clean and organized work environment.
Always maintain a professional appearance in compliance with Domino's image standards
Follow ALL policy and procedures 100% of the time.
Excellent attendance and punctuality
Inventory and cash control
Assist with scheduling and staffing.
Coaching and Training.
Are you?
A fun and friendly person who likes to help others and is comfortable talking to strangers?
A team player who has a positive attitude, is punctual and understands the importance of dependability?
Comfortable making suggestions and pitching in to help when needed?
At least 18 years with a retail or food service background?
Can you?
Lead by example?
Multitask and manage your time?
Communicate effectively to a team in English, both verbally and in writing?
Add, subtract, and make change for customer orders?
Sit, stand, walk, bend, squat and lift to 50lbs?
Legally operate a motor vehicle in the state of WA, legally insured and licensed. (preferred)
Pass a Criminal Background Check?
Make Pizza fun?
$34k-45k yearly est. 2d ago
DSW Store Lead Part-Time
DSW (Designer Brands Inc. 4.3
Shift leader job in Redmond, WA
Find Your Fit at DSW We have a personal relationship with our shoes! You might say we're even shoe obsessed. Our shoes tell the world who we are, make us feel great and inspire us to be our authentic selves. When you embark on a career with DSW, you join a community whose core values ground us in the decisions we make. Our value of We Belong means that we include many voices at the table, with different perspectives adding to the dialog. We strive to support our associates in putting their best foot forward and helping our customers do the same. As we continue to grow, we're excited for YOU to be a part of the evolution of DSW.
Reports to: Store Manager and/or Co-Manager
Our Values:
We Love What We Do
* Bring positive energy and enthusiasm.
We Own What We Do
* Give and receive feedback openly and embrace change as opportunities for growth.
We Do What's Right
* Model high standards of honesty and integrity.
We Belong
* Value unique experiences and encourage different perspectives.
Essential Duties and Responsibilities:
Be empowered to meet the customer where they are and personalize their experience:
* Maintain in-store experience by modeling Customer Experience Leader (CEL) behaviors and redirecting associate behaviors to achieve store goals and Key Performance Indicators (KPI). Responsible for responding to customer and associate requests or feedback with a high sense of urgency.
* Ensures customers have a positive experience by maintaining DSW store standards. Completes all tasks related to daily open/close including store cleaning, recovery and maintenance standards.
* Reviews daily communication; plans and assigns tasks throughout the day and follows through with required actions.
Be committed to the customer having a consistent positive experience:
* Meets metric-based goals by reviewing, understanding and clearly communicating daily progress. Able to communicate business trends to leadership.
* Completes processes as requested related to audits, donations, transfers, mismates, damages, etc.
* Work closely with the store leadership team to understand and follow all policy and procedures.
Bring the power of shoes to life by leveraging in-store and digital services:
* Participate in inventory related activities including but not limited to freight receipt, product placement, markdowns, and mark out of stock (MOOS).
* Assists management with omni activities in store including but not limited to Charge/Send and Buy Online Pick Up In Store (BOPIS).
* Communicates supply needs to ensure successful operations in all areas of the business.
Be responsible to pause and the put the customer first:
* Responsible for ensuring a safe environment for both customers and associates. Ensure all equipment is in good operating condition and checked regularly.
* Responsible for ensuring associate and customer concerns are addressed quickly, taking partners when needed.
* Supports team in managing payroll and associate timekeeping activities.
* Provides feedback to the Store Manager on associate performance and communicates associate relations issues to Store Manager for follow up.
Bring fun and energy to everything you do:
* Recognize associates through our company recognition tools.
* Support team by training and coaching associates.
* Performs all other associate duties within store.
* Performs other duties as assigned by the Store Manager or other leaders.
Required Skills:
* Excellent customer service by exhibiting professionalism, a positive mindset, and enthusiasm.
* Ability to develop collaborative working relationships.
* Good verbal and written communication skills.
* Ability to move with tempo and hold team accountable to meet time bound expectations.
* Must have availability to meet the needs of the business including nights, weekends, holidays, and shifts outside of traditional business hours.
* Proficient in the use of technology to successfully engage in customer interactions (Register, Register Keyboard, iPhone, Calculator).
* Must have the ability to spend up to 100% of working time standing or walking around the store.
* Lifting, including the ability to lift up to a maximum of 50 pounds on an occasional to frequent basis.
* Stoop, kneel, crouch or crawl on a frequent basis.
Experience:
* Minimum 2 years' workforce experience.
* Minimum high school graduate or equivalent.
$43k-51k yearly est. 17d ago
Shift Lead
Burgermaster
Shift leader job in Bellevue, WA
Apply Description You'll love working here if you: - Love food! - Enjoy a fast-paced environment - Want to make money!
Role and Responsibilities
Assists manager to oversee restaurant operations by focusing on quality food and service
Enforcing policies and ensuring employees are working the “Burgermaster way” as defined by Managers and Corporate
Responsible for running the line and employees get their required breaks and mealtimes
Assist with food costs by reducing or eliminating waste and knowing when to place other business priorities above food cost
Assist with labor cost by ensuring employees on the clock are working, and ensuring the proper amount of employees are working
Assist with prep work and cleaning, including checklists
Reports issues of attitude, behavior, and attendance, ensuring situations are recorded following the incident reporting process and/or brought to Manager's attention
Coordinate which station each team member is assigned to for the shift
Act as center of communication for the kitchen
Attends Supervisor trainings as required
Supervisor may be scheduled specific stations and/or jobs , but is expected to switch stations and/or jobs as needed to support the team
Other duties as assigned
Required Knowledge, Skills, and Abilities
Excellent time management skills.
Proven customer service skills
Knowledge of all stations in the kitchen
Demonstrate leadership skills
Excellent organizational skills and attention to detail.
Ability to read English and comprehend simple instructions
Familiarity with food handling, safety, and other restaurant guidelines.
Education and Experience
High school diploma or equivalent preferred
Previous restaurant experience required
Previous Supervisory experience preferred
Basic understanding of professional cooking and knife handling skills
Food handlers permit required within 7 days of hire
ServeSafe certifications required within 1 year of hire to Supervisory role
Work Environment
Prolonged periods standing, walking, and working around kitchen equipment
Must be able to lift 50 pounds at times.
Must be comfortable working long hours, including nights and weekends.
Noise level is usually moderate
Benefits-Based on eligibility
Health
Dental
Vision
Life
Vacation
Sick Pay
Paid meal while on shift
401(k)
401(k) employer match
$23-$26 per hour + Tips
$23-26 hourly 12d ago
Restaurant Shift Leader
Potbelly Sandwich Shop
Shift leader job in Bellevue, WA
Earn $19 to $23.00 plus tips! - Based on skills and qualifications! * You gotta have it HOT...hot peppers, hot sandwiches, hot pay! * Do you hunger for more? Potbelly Sandwich Shops, where Good Vibes and Great Careers are a way of life! Come Build the Potbelly Nation with us.
Potbelly got its start in 1977 as a small antique store that turned into a lines-out-the-door neighborhood sandwich shop.? Before you knew it, we were serving up delicious food in a fun environment at more than 400 shops across the United States.
We continue to wake up every day with one goal: Make people happy through good vibes and delicious craveable food.? Put those awesome ingredients together, and there's no telling what we'll cook up next!
Sound Sandwich offers comprehensive medical, dental, and vision benefits along with group life insurance for our eligible salaried and hourly employees.
Job Title: ShiftLeader
Department/Function: Operations
Location: Field, in Shop
Report to: General Manager/Assistant Manager
Details: Nonexempt
Travel Requirements: Rarely
GENERAL DESCRIPTION
Leads and behaves according to Potbelly Values. Leads a shift by managing and developing associates to execute outstanding product quality and customer service, build sales and control costs for each shift. Follow standard Potbelly operating policies and procedures with essential areas of focus including but not limited to:
FOCUS
People
* Lead Associates on shifts, including assigning tasks (cleaning, line duties, opening/closing duties), providing feedback and training.
* Know and support appropriate personnel policies, labor laws and safety procedures.
* Ensure all security procedures are executed (safe procedures, open/close procedures etc.)
* Transitions into opening/closing duties.
Customers
* Make customers really happy.
* Resolve customer complaints/issues.
* Empowers Associates to make sure all customers leave happy.
* Execute and support all food safety requirements and practices.
Sales
* Lead Associates to open, transition, and close shifts without supervision.
* Manage and organize the line and delegate duties to Associates.
* Know and uphold standards for product quality.
* Work the line as needed.
* Ensure back-of-the-house procedural standards are met.
* Promote sales on the shift through executing the marketing plan within the four walls.
Profits
* Control food costs, labor, waste, and cash on the shift.
* Count drawers and follow proper daily cash handling procedures.
ESSENTIAL PHYSICAL FUNCTIONS
* Must have the ability/stamina to work a minimum of 40 hours a week.
* Ability to stand/walk for 8-9 hours per day and sit for 1-2 hours per day.
* Must be able to exert well-paced and frequent mobility for periods of up to five hours.
* Must be able to lift up to 10 pounds frequently and up to 50 pounds occasionally.
* Will frequently reach, feel, bend, stoop, carry, finely manipulate and key in data.
* Must be able to work in both warm and cool environments, indoors (95%) and outdoors (5%).
* Must be able to tolerate higher levels of noise from music, customer and employee traffic.
* Must be able to tolerate potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish.
* Ability to oversee a fast-paced, high-volume, customer-focused restaurant through coordination of schedules, problem-solving, maintaining cleanliness, training employees and providing great customer service.
EXPERIENCE, EDUCATION AND BEHAVIORS
* Must represent Potbelly Advantage and Our Values.
* Minimum of 1 year supervisory experience in a restaurant or retail environment.
* Minimum educational requirement: High School degree.
* Must be able to work a minimum of 2 opens and/or closes per week.
* As a requirement of the position, all ShiftLeaders and Managers must be trained and pass a Food Safety Certification course. In Illinois certification is required through the Illinois Department of Public Health, while in all other states certification is required through the National Restaurant Association (ServSafe), National Registry of Food Safety Professionals or the National Environmental Health Association (Prometric). Should the ShiftLeader or Manager fail to pass the certification requirements after two attempts, he or she will be not be qualified to continue to perform in a ShiftLeader or Management capacity.
* Ability to comprehend and communicate in English via verbal and written communication, such that employee can perform his or her job responsibilities
* Exceptional customer service skills.
* Strong communication skills, both written and verbal.
* Strong organizational skills and the ability to multi-task.
* Strong interpersonal skills.
* Ability to train and coach others.
* Must be able to demonstrate strong leadership skills at all times.
* Must be a strong team-player.
* Ability to manage a fast-paced, high-volume shifts while providing excellent customer service.
You are applying to work with a franchisee of Potbelly Corporate. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
$34k-45k yearly est. 20d ago
Visual Assistant Store Leader
Altar'd State 3.8
Shift leader job in Lynnwood, WA
222 - Alderwood Mall - Lynnwood, WAWho Are We?
Altar'd State is a rapidly growing women's fashion brand with 130+ locations in 40 states. It feels like a sanctuary - a place of beauty from the inside out. From welcoming experiences and warm associates to thoughtfully curated products, our brand is built upon the founding principles of giving back and making a difference in the world.
Our Mission
"Stand Out. For Good". At Altar'd State, those four words are more than just our motto, they are why we exist. From Mission Mondays, where 10% of our net proceeds go directly to local charitable organizations, to our long-standing partnership with Coprodeli USA, in which we are in the process of building 22 schools for impoverished communities in Peru, we are committed to giving back in meaningful ways to those in need.
Position Overview
The Assistant Store Leader of Visual Merchandising leads and supports the Store Leader by directing activities required to achieve all store goals, including best of class guest service, sales objectives, operating expenses, loss prevention, and merchandising presentation, while driving both associate and guest engagement. You will provide guests with exceptional service, through relationship building, product knowledge sharing, and presenting a clean, well-maintained store environment. Visual Leaders drive excellence and provide leadership in all aspects of the store, with a special focus on elevating visual design, being a seeker of inspiration, and having a thirst for knowledge and the drive to consistently improve results.
People
Fosters a guest-focused team environment through driving volume and anticipating guest needs
Achieves excellent guest service by role-modeling company service standards
Proactively provides timely feedback to associates, rewards and recognizes performance to drive retention
Holds self and associates accountable for achievement of financial results and performance standards
Manages conflict and coaches by applying company's recommended processes, standards and guidelines
Empowers and involves associates in decision-making processes
Receives feedback and fosters dialog around solutions
Develops associates through an individualized approach by matching talent with tasks, delegating, and challenging on results
Fosters team commitment through support, relationship building, and recognizing individual contributions
Leads by managing through change and adversity
Makes recommendations on hiring, promotions, and terminations of team members based on performance
Co-conducts and facilitates sales associate and keyholder training
Process
Consistently meets or exceeds store and individual goals and contributes to the store's overall goals.
Plans, executes, and maintains floor sets and refreshes
Plans, executes, and maintains window installations
Leads floor sets/refresh management
Manages seasonal décor placement
Co-manages product replenishment
Manages mannequin placement and design
Co-manages store atmosphere - scent, music, lay out
Controls workflow through successful planning and delegation
Executes task directives within designated time frames
Completes opening/closing procedures
Adheres to loss prevention practices and reports potential incidents to ensure shortage control in order to protect Company assets
Communicates effectively with executive team
Must be able to lift and carry heavy boxes (up to 30 lbs.)
Presentation
Utilizes and manages the use of weekly reporting to track, analyze and communicate business results and determine strategies to maximize sales
Interprets Home Office visual communication through Store Leader / District Leader partnership
Partners with the Visual District Leader to oversee and manage the roll-out of floor sets, window sets, fixture placement and overall visual environment
Maintains an awareness of brand aesthetic and relevance to the store environment and communicates with team
Manages placement of new product
Communicates product performance observations and offers feedback to the Visual District Leader
Qualifications
1 year Retail Management
Bachelor's Degree preferred
Physical ability to perform tasks, which could require prolonged standing, sitting, reaching, kneeling and / or squatting frequently. May be required to occasionally climb ladders, climb and descend stairs frequently, depending on location. Must be able to lift and carry 30 pounds regularly without assistance
Stand Out For Good, Inc. is an equal opportunity employer and values diversity. All employment decisions are decided on the basis of qualification, merit and business need. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin.
We are proud to share that our associates have made us one of Fortune's Best Companies to Work For! Recently, our team has received the following recognition:
#73 in Fortune 100 Best Companies to Work For 2023
#4 in Fortune Best Workplaces in Retail™ 2022
#93 in Best Workplaces for Millennials™ 2023
#34 in Fortune Best Workplaces for Women™ 2022
$44k-52k yearly est. Auto-Apply 60d+ ago
Shift Lead
Total Rentals
Shift leader job in Everett, WA
Powered by Service. Driven by People.
At Total Rentals, we're more than just an equipment rental company, we're a team of hard-working problem-solvers committed to keeping our customers moving. From construction sites to industrial operations, our crews deliver the gear, the service, and the know-how to get the job done right. We believe in taking care of our team the same way we take care of our customers: with reliability, respect, and pride in every interaction.
What You'll Do
Customer Service & Rental Coordination
• Serve as the first point of contact for walk-in customers, phone inquiries, and contractors
• Understand customer equipment needs, provide recommendations, and process rentals from quote to return
• Complete transactions in rental software: create quotes, check availability, open/close contracts, and schedule deliveries or pickups
• Instruct customers on equipment use and ensure safe handling practices
• Support outside sales with quotes, pricing, and documentation
Branch Leadership
• Lead and support staff during your shift, including coaching, assigning tasks, and promoting company policies
• Open and close the store, including security procedures and operational checks
• Help maintain a safe, organized, and customer-friendly environment
• Work with dispatch, delivery drivers, and the shop team to keep rentals on schedule and on time
• Assist with marketing efforts to grow rentals and reach new customers
Operational Excellence
• Ensure accurate paperwork, agreements, and documentation
• Monitor and assist with safety compliance and periodic safety audits
• Identify customer needs and adjust support or solutions accordingly
• Provide input on staff performance and help maintain team morale
What We're Looking For
• High school diploma or equivalent
• 3 years of customer service experience preferred
• Strong communication skills with the ability to interact professionally with customers and staff
• Leadership ability with good judgment, decision making, and follow-through
• Mechanical understanding or troubleshooting ability is helpful
• Comfort working in rental software and basic computer programs (Word, Excel, databases)
• Familiarity with local areas, maps, and navigating delivery routes
• Experience with Point of Rental a plus
• Willingness to work weekends as needed
Physical Requirements
• Ability to lift up to 40 lbs safely
• Frequent sitting, standing, walking, bending, and reaching
• Able to navigate job sites and follow all safety protocols
Why You'll Love Working Here
Full benefits package including Health, Dental, Vision, 401(k) with match, Paid Time Off, Sick Time, and Life Insurance
Strong team culture guided by our values:
We care about people
We are servant leaders
We do things right
We do right things
A supportive branch environment where teamwork, reliability, and customer service matter every day
Salary offers are typically made between the entry and midpoint of the range and are based on factors such as experience, education, and internal equity.
Pay Transparency
$27 - $33 USD
Total Rentals' Commitment: Equal Opportunity for All
At Total Rentals, we believe great service starts with great people. We're committed to creating an inclusive, respectful workplace where every employee has the opportunity to contribute and grow. We do not discriminate based on race, color, national origin, religion, age, gender identity, sexual orientation, disability, veteran status, or any other protected class.
Staffing Agency Policy
Please note: Total Rentals does not accept unsolicited resumes or outreach from staffing agencies. Our internal hiring team manages all recruitment, and no individual at Total Rentals is authorized to enter into third-party agreements without prior written approval
$34k-44k yearly est. Auto-Apply 12d ago
Shift Leader
Federal Way 3.9
Shift leader job in Federal Way, WA
The ShiftLeader is responsible and accountable for all Restaurant activities while on duty. The ShiftLeader will work with the Restaurant Management Team to ensure all activities are consistent with and supportive of the Restaurant's business plan. They will ensure all Team Members are performing their job responsibilities and meeting expectations.
Job Expectations:
The ShiftLeader performs Leadership, Management, and Organizational tasks while supervising fellow Teammates, monitoring their performance, to ensure they comply with company and safety policies, and delegate tasks appropriately.
Duties:
Follow the steps outlined in the DHC Training Program to learn and train new skills, duties, and responsibilities
Abide by and enforce to the rules and direction given by the Restaurant Management Team and refrains from insubordination
Communicate to their immediate Supervisor when additional training guidance and practice is needed
Effectively and consistently does required Ops Walks and Q&A checks to correct areas of opportunity
Organize shift schedules for Team Members and monitor attendance, tardiness, and time off
Assign duties to specific Team Members based on role and skills
Understand how each job responsibility impacts Guests, the Team, and overall Restaurant Operations and success
Greet Guests, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions
Ensure Team Members work together with their Teammates to prepare items on the DHC menu while following cooking instructions, safety procedures, and sanitary requirements
Use specific kitchen machinery/equipment such as ice cream dispensers, fryers, warmers, etc.
Ensure Restaurant cleanliness is conducted daily by delegating the clearing of tables, sweeping, and mopping floors, washing/sanitizing/disinfecting kitchen utensils and high touch-point areas, and servicing restrooms
Handle Guests' concerns and complaints professionally and calmly to resolve problems according to Restaurant Policy
Maintain a neat and tidy appearance by wearing a uniform and adhering to the DHC Uniform Policy
Are performance-oriented and performance driven; understand performance expectations and are aware of performance results
Provide direction, supervision, and feedback to maintain levels of high productivity and Team morale
Communicate Team Member work performance to the Restaurant Management team and appropriately address performance issues
Train new and current Team Members on tasks
Balance cash drawers and prepare cash deposits as assigned by the Restaurant Management Team
Effectively plan, organize, and implement all daily operational routines and activities
Complete all required administrative duties and daily paperwork including required checklists
Supervise and perform closing and/or opening activities as directed by the Restaurant Management Team
Effectively plan, organize, and implement all daily operational routines and activities
Establish an environment of trust to ensure honest, open, and direct communication
Role model and set a positive example for the entire Team in all aspects of business and personnel practices
Follows all company guidelines for food and cash controls; follows all cost control guidelines to maintain and minimize Restaurant costs; properly uses all products, supplies, and equipment facilities
Communicate effectively with Team Members and Management to resolve any interpersonal issues as needed
Requirements:
Current student or high school diploma/GED preferred
Must be at least 18 years old and fluent in English
Certified in all stations following the DHC Training Program
Flexibility to work nights, weekends, holidays, opening and closing shifts
Ability to stand for long periods of time and work in a fast-paced environment
Ability to bend and stoop and lift 50 - 75 lbs. comfortably
Ability to work in close quarters and around heat
Positive attitude while conducting any and all duties
Commitment to Guest satisfaction. Looks at Restaurant Operations from a Guest's point of view.
Effective communicator with co-workers and the Restaurant Management Team
Excellent organization, planning, time management, delegation, and problem-solving skills
Transportation & Accessibility:
Must have reliable transportation to work, a driver's license and proof of insurance
Must have telephone or other reliable method of communicating with supervisor and co-workers
"About Dave's Hot Chicken
Dave's Hot Chicken was created by best friends Dave Kopushyan, Arman Oganesyan, and Tommy and Gary Rubenyan. Dave, a chef trained in Thomas Keller's (French Laundry) organization set out to create the perfect Hot Chicken by searching, tasting, and frying. The four friends scrounged up $900 to put a tiny stand in an East Hollywood parking lot. The menu was simple, and the chicken was the star. And what chicken it is! Sourced and prepared to be the juiciest and most tender imaginable with each piece topped with Dave's own mix of spices ranging from No Spice to “The Reaper.”
Arman created Instagram buzz and the lines began to grow. Two nights later, Eater/LA showed up to see what the fuss was about. The next morning's headline read ""East Hollywood's Late Night Chicken Stand Might Blow Your Mind."" Almost instantly, the lines stretched around the block.
A year later, the boys had the money to open a shop in a hip strip-mall with décor by local street artists, where the crowds continued to grow with wait-times of an hour and more. From there, the incredibly craveable “Hot and Spicy” varieties have created a cult following with rave reviews across the U.S. and Canada."
$41k-49k yearly est. 12d ago
Part-Time Shift Leader
Miniso Usa
Shift leader job in Woodinville, WA
The ShiftLeader plays a key role in assisting the Store Manager with daily store operations, training associates, and ensuring exceptional customer service. This role contributes to achieving business KPIs, upholding store standards, and assisting with various operational tasks, including cashiering, opening and closing, merchandising, customer engagement, cash management, store upkeep, and shipment processing. Additionally, the ShiftLeader will actively promote the store's membership program to foster customer loyalty. By fostering a positive and energetic environment, the ShiftLeader helps ensure that Life is for Fun for both the team and customers, creating a dynamic and enjoyable atmosphere that drives success and delivers memorable experiences.
Essential Job Functions
Lead by example to drive sales, meet store KPI goals, and exceed customer expectations.
Assist the store manager in training and developing sales associates to ensure strong product knowledge and customer engagement on the sales floor & at the register.
Help support daily operations, including replenishment, fronting, store maintenance, cash handling, and merchandising.
Maintain store appearance, ensure proper stock levels, and implement visual merchandising updates.
Open and close the store, ensuring the store is recovered and clean and in compliance with safety and operational procedures.
Be empowered to resolve customer concerns professionally and escalate issues to Store Manager when necessary.
Support Loss Prevention efforts and ensure adherence to all company policies designed to prevent loss.
Maintain a professional attitude, demonstrating enthusiasm and sincerity that aligns with MINISO USA's customer commitment.
Process sales transactions accurately and efficiently using point-of-sale systems.
Participate in store promotions and sales events to support overall business objectives.
Additional Qualifications
Strong leadership, interpersonal, and conflict-resolution skills.
Ability to multitask and maintain composure in a fast-paced environment.
Basic knowledge of retail operations and POS systems.
Ability to travel between store locations as needed.
Education & Experience
High school diploma or equivalent; associate degree preferred.
1+ years of experience as a keyholder, supervisor, or shiftleader, preferably in the retail industry.
Pay Range USD $16.66 - USD $22.00 /Hr.
$16.7-22 hourly Auto-Apply 12d ago
Shift Leader Jersey Mikes-18006
Orchard Group 4.7
Shift leader job in Covington, WA
Jersey Mikes is seeking a ShiftLeader with exceptional leadership skills and a passion for customer service. As a ShiftLeader, you will be responsible for overseeing the daily operations of the restaurant, ensuring that all tasks are completed efficiently and effectively. Responsibilities:
Lead and motivate team members to provide exceptional customer service
Ensure that all food is prepared and served according to company standards
Manage inventory and ordering of supplies
Train new team members and provide ongoing coaching and development
Handle customer complaints and resolve issues in a timely and professional manner
Ensure that the restaurant is clean and well-maintained at all times
Adhere to all health and safety regulations
Qualifications:
Previous experience in a leadership role in the food service industry (preferred)
Excellent communication and interpersonal skills
Ability to work in a fast-paced environment
Strong organizational and time management skills
Flexibility to work evenings, weekends, and holidays
High school diploma or equivalent
Benefits/Other Compensation:
Benefit Package: Medical, Dental, Vision. Employer Funded Health Reimbursement account. (eligible to enroll after 60 days of hire)
401K ( up to 4% Employer Safe Harbor Match)
Paid Sick Leave.
Paid Flex Days.
Paid Training
Free Employee Meal during Shift. (Discounts on a non-working day)
On-Going Career & Leadership Development
Additional Info:
You must be 18 years old with a valid driver's license and reliable, personal transportation
Full-Time, Part-Time
$18.33 to $19.33, plus Tip pool. ( Wages do not include Tips)
Orchard Foods provides equal employment opportunities to all employees and applicants in compliance with all federal, state, or local laws. If you are a natural leader with a passion for customer service and a desire to succeed, we encourage you to apply for this exciting opportunity. At Jersey Mikes, we are committed to providing our employees with a supportive and positive work environment, as well as opportunities for growth and advancement.
$35k-46k yearly est. 60d+ ago
Shift Lead at Swanky Scoop, LLC
Swanky Scoop, LLC
Shift leader job in Woodinville, WA
Job Description
Swanky Scoop is a premium ice cream store in downtown Woodinville (Woodin Creek Village). We are seeking a energetic, optimistic, and talented shiftleader to join our Swanky Crew. As a Shift Lead at Swanky Scoop, you will be responsible for the food, service area maintenance, front of house staff, and customers during your shift. Shiftleaders show a high level of multi-tasking, generous customer service, food safety, and a consistent high- energy. You will report to the Store Manager and Owner and be an integral part of the team.
**Looking for a shift lead for 1 or 2 weekend shifts who can also fill in on occasional weekdays**
Shift Lead Responsibilities:
Greet customers as they arrive and assist with their orders, providing excellent customer service and ensuring that all customers leave satisfied and happy!
Manage the POS system, handling cash, card payments, and balancing the till at the beginning and end of your shift.
Open and/or close the store, including preparing the store for the day, locking up at the end of the shift.
Oversee staff (scoopers) during your shift, assigning tasks (waffle cone making, scooping, cleaning, etc.) and providing support and guidance as required.
Scooping and preparing ice cream menu items, ensuring that all products are of the highest quality and are presented attractively.
Maintain a clean and tidy store, including cleaning dishes, tables, chairs, floors, and equipment.
Ensure that all health and safety guidelines are followed, including food hygiene, and maintaining a safe work environment.
Ensure that all employees adhere to Swanky's policies and procedures, including dress code, attendance, and punctuality.
Qualities of a Lead:
Minimum age 18, preferably 21+
Available nights and weekends.
Previous experience in a food handling, customer service and/or hospitality role.
Excellent communication and interpersonal skills.
Ability to work in a fast-paced environment and handle multiple tasks at once.
Strong leadership skills, with the ability to motivate and manage a team.
Be able to stand for long periods of time, lift 25-30 lbs (2.5 gallon tubs of ice cream), and carry out repetitive scooping motions.
Loves ice cream, samples many flavors, and is committed to the customer's positive experience.
Reliable, on time, and ready to hustle for every shift.
Sets a positive example for scoopers
WA state food worker card
Additional details:
Scheduling is somewhat flexible, but definitely requires evening and weekend hours
This is a tipped position
Job is year round, with more hours available during May - September
Swanky Scoop is an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, national origin, gender, religion, disability, genetic information, sexual orientation, veteran status, or marital status.
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The average shift leader in Seattle, WA earns between $30,000 and $51,000 annually. This compares to the national average shift leader range of $26,000 to $43,000.
Average shift leader salary in Seattle, WA
$39,000
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