Shift leader jobs in Vista, CA

The Assistant Manager is responsible for assisting the Store Manager in maximizing sales, providing an exceptional shopping experience for the customer and managing the store in accordance with the company visual and operational standards. The Assistant Manager assumes responsibility for the operations of a store as “Manager-on-Duty” in the absence of the General Manager. Responsibilities: SALES LEADERSHIP: Assumes Manager's role in supervising staff in absence of General Manager. Strives for sales excellence and results. Ensures selling standards are met. Works with customers and models excellent customer service and Clienteling skills. Maximizes sales through strong floor supervision. ASSOCIATE DEVELOPMENT: Ensure associates are trained on product knowledge, selling skills and customer service and operations. Provides information and feedback for Sales Associates. Team sells with Sales Associates to contribute to the development of the selling team. OPERATIONAL EXCELLENCE: Protects store payroll by managing wage costs, salaries, and allowable hours. Controls company's assets, i.e. key control, loss prevention measures, inventory paperwork and company standards of conduct per the employee handbook. Strives for 100% accuracy and compliance in cash, inventory, fixtures and property. STORE STANDARDS: Helps execute floor-set and promotional directives. Works as a member of the team to insure all store standards are met. Understands, supports and complies with all company policies and procedures. Helps control all company assets (i.e., payroll hours, fixtures, cash, inventory and property) and completes all paperwork promptly and accurately. MERCHANDISING/VISUAL: Ensure execution of effective merchandising strategies and directives. Ensure the selling floor is neat, clean, organized and reflects the correct visual image at all times. Ensure presentation of all displays, fixtures and all visual areas are reflective of current visual direction. Identify and communicate product concerns in a timely manner. Communicate inventory needs to support the business goals. Provides timely feedback to stores regarding visual direction in partnership with Retail Director. FASHION/STYLING: Represents the fashion and style of Veronica Beard Knowledge of current fashion trends and styles Appreciation and demonstration of an overall finished fashion look Understanding of fashion forward styling techniques Comfortable with being on camera for social media purposes (both stills and video) MISCELLANEOUS: Adheres to company guidelines of dependability, including attendance and requirements. Attends Store Meetings. Requirements: Minimum of 2 years retail management position/ experience in women's apparel (or related field). Ability to work flexible schedule including nights and weekends. Strong verbal and communication skills. Strong observation skills - identifying and assessing customer and employee behavior, reactions, floor awareness, etc. Ability to retain and utilize data, i.e. names, merchandise, information, policies and procedures. Ability to create a quality working environment that will encourage others to develop and excel. Foster a work climate that inspires mutual trust, respect, professionalism and teamwork to achieve goals. The base hourly range for this role is between $30- $32. The relevant base salary will vary depending on wide range of factors that are considered in making compensation decisions, including but not limited to, skill sets, experience, training, degrees, and certifications. The base salary is just one component of our total compensation offerings, which consist of a comprehensive benefits package as well as a commission program, clothing allowance, and merchandise discounts. At Veronica Beard, we are committed to creating and maintaining a workplace where every single employee can thrive and feel valued. As a company, we firmly believe that there is strength in diversity. We seek to recruit talent from a variety of perspectives and backgrounds and are actively seeking candidates with a dedication to advancing equity, inclusion, and racial and social justice in their work. Veronica Beard is committed to an environment of mutual respect and is an EEO/Affirmative Action Employer. No employee or applicant is discriminated against because of race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, gender expression, parental status, status as a veteran, and basis of disability or any other federal, state or local protected class.

Shift Supervisor Our Blend: Bornand brewed in Southern California since 1963, The Coffee Bean & TeaLeaf has become one of the world's largest specialty coffee and tearetailers. Today we have global presencewith Cafés around the world and offices in California, Singapore and Malaysia. Aswe grow our brand, we are committed to maintaining our values, heritage andpassion for our products. We have alwayshad a creative and caring spirit. This energy embodied by our Team Members madeus famous and beloved by our guests, first in Southern California and nowaround the world. We are a brand centered around passion. A passion for ourpremium products, our people and our customers. Passionis contagious, and we've got a serious case of it. If you are just as passionate as we are, comejoin our Brew Crew!! The position we are brewing: Do you love premium Coffee & Tea? Do you want to work for a socially responsible, guest service focused company? The Coffee Bean & Tea Leaf Shift Supervisors curate memorable experiences for our guests and the CBTL team daily. They run shifts, lead the store team and make decisions that impact store operations. If you are looking for an opportunity where you can interact with people, smile, get involved in the local community, and have fun while leading a cooperative team, we want to talk to you about joining our growing and diverse team. What you will Measure and Blend: * Create coffee moments- share your knowledge, our coffee, and our sustainability practices with guests. * Lead by example. Be an advocate for your team by driving sales and service performance through coaching and training. * Be a coffee & tea expert. You bring the passion, we provide the training, and you share it with the guest. * Generate new guests. Many guests shop online these days; however, the store is where we meet many of our guests for the first time. * Care about safety. Safe, healthy employees and guests are our number one priority. * Contribute. Whether we need help cleaning, organizing stock or need a new innovative way to do things. Help the store with tasks, ideas and add to the overall success * Be an advocate. As the face of CBTL you will build the store presence by connecting with your local community. Your Ingredients: * At The Coffee Bean & Tea Leaf, we hire for our core values Friendliness / Respect / Ownership / Teamwork / Honesty - FROTH and identify team members who share these values. Perks: * Discounts on our Coffee and Tea * Medical, Dental, Vision as applicable * Pay Range: $22.00-$24.50 Hourly (Based on minimum wage ordinance and experience.) * Observed Holidays * Sick Pay * Referral bonus program * Flexible Uniforms * Retirement Plan * Life Assistance Program * 24 Hour Fitness Discount * Flexible Schedule * Fun Environment. * Working Advantage Discount Program This role may be subject to the following working conditions: * Climbing * Balancing * Stooping * Kneeling * Crouching * Reaching * Standing * Walking * Pushing * Pulling * Lifting * Grasping * Feeling (Tangible) * Talking * Hearing * Repetitive Motion * Sitting * Medium work - Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. * The worker is subject to both environmental conditions. Activities occur inside and outside. * The worker is subject to extreme cold. Temperatures typically below 32 degrees for periods of more than one hour. Consideration should be given to the effect of other environmental conditions, such as wind and humidity. * The worker is subject to extreme heat. Temperatures above 100 degrees for periods of more than one hour. Consideration should be given to the effect of other environmental conditions, such as wind and humidity. * The worker is subject to noise. There is sufficient noise to cause the worker to shout in order to be heard above ambient noise level. * The worker is subject to hazards. Includes a variety of physical conditions, such as proximity to moving mechanical parts and moving vehicles. * The worker is required to function in narrow aisles or passageways. International Coffee & Tea, LLCdba The Coffee Bean & Tea Leaf is fully committed to Equal EmploymentOpportunity and to attracting, retaining, developing and promoting the mostqualified employees without regard to their race, sex, gender, color, religion,sexual orientation, national origin, age, physical or mental disability,citizenship status, veteran status, genetics, or any other status protected bystate or federal law. The Coffee Bean &Tea Leaf expressly prohibits any formof employee harassment or discrimination on the basis of any such protectedstatus. The Coffee Bean & Tea Leafprovides equal employment opportunities (EEO) to all employees and applicantsfor employment without regard to race, sex, color, religion, gender, sexualorientation, national origin, age, disability, marital status, amnesty, orstatus as a covered veteran in accordance with applicable federal, state andlocal laws. This policy was intended to comply, and The Coffee Bean & TeaLeaf so complies, with applicable state and local laws governingnon-discrimination in employment in every location in which the Company hasfacilities. This policy applies to all terms and conditions of employment,including, but not limited to, hiring, placement, promotion, termination,layoff, recall, transfers, leaves of absence, compensation and training. We arededicated to providing a work environment free from discrimination andharassment, and where employees are treated with respect and dignity. We use eVerify to confirm U.S. Employment eligibility.

Requirements We offer: Competitive wages + TIPS ( ~$25 - $29 / hour including tips) Medical, dental, vision, and life insurance, 401(k) retirement plan for team members who are full time or full time equivalent (please inquire for more details) Flexible schedules so you can pursue all of your outside interests Exposure to scratch kitchen operations and chefs who care deeply about quality, consistency and ingredients A free meal with every shift - hope you love pizza! A fun, customizable uniform Professional development and career advancement opportunities with a rapidly expanding restaurant group Company Dining Program (Pitfire, Superba, American Beauty, & The Win~Dow) Want a piece of this pie? We are looking for team members who have: 2-3 years of experience in a fast casual environment that values quality food, with at least one year in a Kitchen Supervisor or Shift Lead role- pizza experience a plus! Focus on building positive relationships with guests and team members Commitment to our service standards and excellent training Create a memorable experience for every guest and role model heartfelt hospitality Calm, positive and solutions oriented when under pressure Follow us on Instagram: @pitfirepizza We are an EEO Employer. We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Salary Description $25.00-$29.00

Allied Universal , North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description Allied Universal Services is currently searching for a Security Shift Lead Officer (Sony Playatation). The Security Shift Lead Officer (Sony Playstation) $23.19 per Hour, will supervise and coordinate the delivery of quality services on a specific shift at an assigned customer. The Security Shift Lead officer (Sony Playatation) will act as a liaison between site supervisor, Account Manager/Field Operations Manager and professional security officers. Supervise staff on assigned shift, providing coaching, recognition and discipline within approved empowerment range. Qualifications/Requirements: At least 18 years of age Possess a high school diploma or equivalent, or 5 years verifiable experience Must possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner; must be able to use initiative and independent judgment within established guidelines Must be able to frequently prepare written reports and logs in neat, legible handwriting; Must be able to read and understand all operating procedures and instructions Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment. Driving Positions: must possess a valid Driver's License with at least one year of driving experience, a clean driving record (no major violations within last 36 months, no more than 1 accident in last 24 months, no more than one minor moving violation in last 24 months), a minimum level of insurance as required by Company policy, and the ability to safely operate a vehicle required. As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test, may be required to pass Drivers Record check Intermediate computer skills to utilize innovative, wireless technology at client specific sites Ability to handle both common and crisis situations at the client site, calmly and efficiently Display exceptional customer service and communication skills Ability to handle crisis situations at the client site, calmly and efficiently Able to: Work in various environments such as cold weather, rain/snow or heat Occasionally lift or carry up to 40 pounds Climb stairs, ramps, or ladders occasionally during shift Stand or walk on various surfaces for long periods of time Closing Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: *********** If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: ***********/offices. Requisition ID 2025-1479707

Job DescriptionDescription: Responsible and accountable for supervising and supporting a productive and profitable restaurant, including Guest satisfaction, food quality and portioning, and Team Member efficiency, safety and security. Is personally accountable for the C.O.R.E. 10, and supports his/her General Manager (GM) and Assistant Manager (AM) in holding Team Members accountable for the C.O.R.E. 10. Essential Job Duties Interacts with Guests, Team Members and Management. Maintains restaurant cleanliness, high food quality standards, resolves Guest complaints, and ensures Guest service according to Rubio's standards. Supervises Team Members to appropriate positions as required. Opens and/or closes restaurant according to Rubio's standards. Supervises Front of the House and Back of the House Team Members as required by Management, ensuring priorities are being followed. Supervises Team Member performance during store operations including setup, food preparation and cleaning before opening, during the shift and at closing. Provides performance feedback to Management. Performs production staff duties including cleaning the dining room, patio and restrooms, taking out trash, stocking inventories as required by Management, and maintaining cleanliness and food quality standards. Inspects food for proper portioning, temperature, and appearance, completing all cleaning and food quality checklists as required by Management. Ensures Team Members follow Company safety policies, using required safety equipment. Ensures proper temperature of food products. Inspects restaurant and its surroundings on a regular basis. Maintains personal hygiene as prescribed by law and Rubio's Dress Code standards. Completes financial paperwork on a daily basis. Counts, dispenses and deposits money according to Company policy. Assists in completion of periodic operational paperwork as prescribed by Management. Participates in development of self by attending ongoing classroom and online training. Non-Essential Job Duties Performs similar and incidental duties as required. Requirements: Job Qualifications Education: High School degree or equivalent combination of education and experience. Experience: Some restaurant or retail experience preferred. Knowledge: Knowledge of aspects of the restaurant industry. Basic computer skills including e-mail and Microsoft Word. Language Skills: Ability to communicate in English, both orally and in writing, clearly communicating operational concerns with Management and co-workers. Math Skills: Overall skills and knowledge of basic mathematical principles and practices. Ability to perform basic computations to complete financial paperwork. Other: A valid driver's license and proof of automobile insurance required. Individual must have reliable transportation and proof of automobile insurance is required (if individual will be required to drive on behalf of Rubio's.) Individual must have reliable transportation to arrive to work on time. Other Abilities: Ability to maintain a high level of patience with others. Requires working closely with co-workers for long periods of time. Ability to provide organizational leadership and foster a team environment. Ability to handle multiple priorities. Reporting Relationships Reports to the General Manager and/or Assistant Manager. Major Business/Professional Contacts The Shift Leader will have constant contact with Guests, Managers, restaurant Team Members, other store Managers and Team Members, and occasional contact with Restaurant Support Center staff and outside vendors. It is necessary for this person to conduct these relationships with professionalism and cooperation for the betterment of the Company. The Shift Leader will regularly give suggestions to his/her Managers regarding operations. The Shift Leader is expected to follow appropriate procedures with respect to all communications (Assistant Manager, General Manager, District Manager, People Services Business Partner and Regional Director.) Working and Environmental Conditions Work indoors and outdoors (patio, for events, or to take trash to the dumpster). Constant exposure to fumes from restaurant and food preparation equipment and cleaning solvents (ex. flour dust, cooking fumes and gases.) Constant fluctuation in temperature and conditions (ex. heat, cold, humidity) due to movement from one cook area to another. Some noise and vibration exposure. If working an event, may work outdoors in varying temperatures and in different environments such as golf courses, and beaches. If assisting with a delivery may help carry food in catering bags to Guest's cars or may be asked to make a delivery in their vehicle (only if approved to drive in advance with signed Driver Policy on file.) Physical Demands Must be able to lift 55 lbs. Ability to stand for long periods of time. Performs fine hand manipulation during food preparation and cleaning. Flexible hours, night and day, weekends and holidays. Ability to operate all related restaurant tools and equipment. Must be able to taste food (including, but not limited to, seafood, chicken, and steak) to ensure the flavor profile and quality standards are met. Tools and Equipment Used Computer, telephone, calculator, multi-use printer, cash register, walk-in and reach-in refrigerators, soda and tea machines, dishwasher, cleaning equipment (towels, brooms, dust pans, mops, etc.), cleaning solvents (cleanser, degreaser, etc.), kitchen equipment and utensils.

Hours: Shift Start Time: Variable Shift End Time: Variable AWS Hours Requirement: 8/40 - 8 Hour Shift Additional Shift Information: Weekend Requirements: As Needed On-Call Required: No Hourly Pay Range (Minimum - Midpoint - Maximum): $26.130 - $32.670 - $36.590 The stated pay scale reflects the range that Sharp reasonably expects to pay for this position. The actual pay rate and pay grade for this position will be dependent on a variety of factors, including an applicant's years of experience, unique skills and abilities, education, alignment with similar internal candidates, marketplace factors, other requirements for the position, and employer business practices. This position will oversee imaging schedulers in multiple different imaging clinic sites. What You Will Do The Lead Rad Rep Schedule provides oversight of the day-to-day workflow, duties, and responsibilities of the imaging schedulers to ensure productivity and quality are maintained. This position assists in the supervision of the schedulers including hiring, coaching and counseling of the schedulers, and assuring performance appraisals are completed in a timely manner. The Lead also provides support to the Imaging Services Department by schedule complex imaging procedures for all imaging modalities. Obtain all necessary documents for scheduled procedure, which must include, but not limited to; correct imaging order, CPT and billing codes, ensures that all necessary medical records, labs, images and results are available prior to procedures. When procedure indicates, coordinating scheduled procedures with surgery and anesthesia services. Communicates scheduling date and times with patient and ordering physicians offices. Provides a high level of customer service in a manner consistent with Sharp HealthCare mission and goals. Required Qualifications * 2 Years of appropriate experience. * 2 Years medical office experience required with emphasis on procedure scheduling. * AHA Basic Life Support for Healthcare Professional (AHA BLS Healthcare) - American Heart Association -REQUIRED Other Qualification Requirements * High School Diploma or equivalent, or 2 year related experience. - Required Essential Functions * Documentation Accurately completes necessary paperwork and other documentation needed to obtain authorization. Communicates professionally with appropriate health care organization. Documents authorization appropriately, i.e. IDXRAD, Medical Record, etc. Provides Billing Department with requested authorization information. Requests retroactive authorizations when deemed appropriate. Meets time requirements as outlined by ordering provider. Stays current with all health plan authorization requirements and changes. Identify patient health insurance with corresponding plan code. * Receptionist duties Greets patient and their family members in a professional and caring manner. Manages phone calls professionally by answering each call promptly and identifies self to caller using department approved greeting. Prioritizes job functions as necessary. Cares for patients and family members professionally and with respect, assisting them as needed. Manages flow of patient records by verifying demographics, MPI Registration and arriving patient in IDXRAD. Maintains a clean and orderly waiting area. Serve as a liaison between clinical and administrative areas to ensure sound working relationships and cooperative arrangements. * Scheduling Schedules for all imaging modalities; Cat Scan, Interventional, Nuclear Medicine, PETCT, Ultrasound, Vascular Ultrasound, EEG and all general exams. Obtain orders to ensure they include all necessary and correct information; authorization, diagnosis and CPT codes, current history, date/time, physician signature, patient demographics, correct order/body part and side, current medication list, current history and physical/office notes. Fax next day procedure schedules to multiple departments; CV2, SPA, 5S, CPPC for bed placement. Pre-register patients to include all correct patient demographics and create visit to include current insurance information, auth info. Patients with multiple procedures ordered for one day must be coordinated with all modalities and departments. Gather all necessary documents for Radiologist review to ensure procedure appropriateness. Communicate with outside offices to obtain correct documentation prior to scheduling procedure. Coordinate and schedule anesthesia services with surgery schedulers. Communicate with the patient and/or their designee to inform them of date and time of schedule procedure. Coordinate patient consultation with appropriate Radiologist. Inform appropriate leadership and/or staff when special requirements are requested on patient orders. Assist in coordinating /arranging patient transport, as needed. Schedules procedures/exams in appropriate room, in the appropriate modality, for the appropriate times and days. Assures there are no conflicts with shared resources. When possible, assures same doctor and same type cases follow in same room. Assures rooms are closed appropriately. * Teamwork Assists at other radiology sites to maintain adequate staffing. Demonstrates responsiveness to physician's needs in maintaining an efficient schedule and quality service to the patient. Prioritize assignments effectively by setting work goals and objectives in consultation with others. * Time management Assist co-workers with their tasks. Maintain a safe and neat work environment. Inform supervisor or lead when available for additional work assignments. Assist in training new employees. Completes department maintenance tasks daily. Prepares workstation at the beginning of shift, cleans up area at the end of shift. Communicates status of workstation to work partner at the end of shift. * Human Resource Management Assists in the training and development of new employees. Adhere to the HIPAA (Privacy Act) as it relates to the confidentiality of information released. Maintain up-to-date knowledge of the health system's policies and procedures and use this knowledge when appropriate. Exhibits objectivity and openness to others' views, contributes to building a positive team spirit. Provides input to management on hiring and promotion decisions, corrective actions, coaching and counseling. Ensures completion of performance appraisals (new hire and annual/ongoing). Recognizes individual and team accomplishments. Addresses employee concerns related to the work environment and process improvement. Knowledge, Skills, and Abilities * Strong verbal and written communication skills. * Medical office experience. * Knowledge of Medical Terminology. * Ability to perform duties according to specific written and/or verbal instructions and to accurately maintain scheduling documentation. * Have basic computer skills. * Have the ability to remain calm under pressure. Sharp HealthCare is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability or any other protected class.

Reports To: General Manager FLSA Status Type: Non-Exempt - Hourly Direct Reports: None Shift Leader The Shift Leader role at Ambrosia QSR is a variable-hour position responsible for overseeing designated shifts to support daily restaurant operations. After certification, Shift Leaders manage assigned time periods, ensuring guest satisfaction, team coordination, and the successful execution of restaurant initiatives. During peak hours, they work at the front of the restaurant, leading the team to provide a high-quality guest experience. Proficient in all team member roles and responsibilities, shift leaders effectively manage operations in the absence of a general manager and responsibilities will vary based on the needs of the specific restaurant. Job Responsibilities Team * Train and develop staff by implementing established training plans and systems to achieve targeted goals * Ensure that employees take the required breaks and comply with minor work limitations as directed * Prevent team members from performing work duties if they exhibit signs of illness or are unfit for duty * Promptly report employee concerns or complaints to the General Manager and Human Resources Guests * Ensure every guest has an outstanding dining experience by providing exceptional service and resolving any concern with professionalism and sound judgment * Conduct routine walkthroughs of the restaurant, including the parking lot, restrooms, and dining areas, while engaging with guests to enhance their experience * Exhibit a strong sense of urgency and a guest-first mindset, consistently promoting excellent customer service * Effectively manage guest concerns and complaints in the absence of upper management, ensuring prompt and satisfactory resolutions * Foster a safe, inclusive, and respectful work environment by upholding company policies against harassment, discrimination, and retaliation, and promptly report any concerns to the General Manager and Human Resources * Maintain a professional appearance by wearing a clean uniform and slip-resistant shoes * Follow hygiene and food safety protocols, including frequent handwashing * Prioritize workplace health and safety by not reporting to work when ill and notifying management promptly if you are unable to work a scheduled shift Operations * Oversee compliance with all food safety regulations and enforce restaurant safety procedures * Ensure staff are properly trained and prepared for promotions & LTOs * Use a headset to monitor team interactions with guests, providing praise coaching, or redirection as needed * Identify and troubleshoot basic equipment maintenance issues to ensure smooth operations * Maintain daily food safety compliance and uphold operational standards * Communicate effectively with the General Manager and other leadership as necessary * Deliver exceptional guest service and support team members by actively working in front-of-house operations Profitability * Ensure all food orders, specialty drinks and desserts follow company recipes, brand standards, and are accurately recorded in the POS system * Organize for shift readiness by positioning team members to meet sales demands while managing waste and prep systems to control costs * Utilize equipment, small wares, and products as intended, troubleshoot minor issues, and report malfunctioning or unsafe equipment immediately * Enforce the proper use of safety equipment by all employees to maintain a secure work environment * Follow company policies and procedures for cash handling to ensure accuracy, security, and compliance with financial guidelines Education and Work Experience * High school diploma or equivalent * Serv Safe training & certificate * Prior experience with a POS System * Shift control training is conducted at the current restaurant and verified by the General Manager and District Manager Qualifications and Skills * Authorized to work in the United States * Must be at least 18 years of age * Able to successfully pass a background check, including criminal history and a Motor Vehicle Report (MVR) * Ensure compliance with all required training as mandated by local, state, and federal laws, as well as company policies, to maintain operational and regulatory standards * Excellent verbal and written communication skills for effective collaboration with team members and supervisors * Dedicated to hands-on leadership, focusing on team development and growth * Be able to work with, coach, and develop a diverse group of people from different backgrounds and with varying strengths * Demonstrate the core Cultural Foundations of Energy, Engagement, Empathy, and Execution through all interactions with internal and external stakeholders Work Environment and Physical Requirements The work environment is fast-paced, high-energy, and dynamic, requiring the ability to multitask and remain organized under pressure. You will be working in a team-oriented atmosphere, collaborating with other members of the team to ensure smooth restaurant operations. This role involves frequent interaction with customers, creating a welcoming and efficient dining experience. The restaurant environment includes both indoor and outdoor areas, and you may be required to stand, walk, and move throughout the shift. Safety and cleanliness are top priorities, and all staff members are expected to follow health and safety protocols. Flexibility in working hours, including nights, weekends, and some holidays, is required. Benefits Medical - United Healthcare and Kaiser Flexible Spending Accounts - Medical, Limited Dental & Vision, Dependent Day Care Sick Time - 1 hour for every 30 hours worked, no waiting period Direct Deposit Matching 401(K) and Roth retirement savings plans - age 20 or above Flexible Scheduling Growth Opportunities Complimentary meal for each shift worked

Job Description The co-founder, Dave, a chef trained in Thomas Keller's Bouchon restaurant organization came up with a simple process: take the best quality chicken, prepare the chicken in a proprietary brine, and after deep frying; top the most tender chicken in the world with one of seven signature spice blends. Summary The Shift Leader is responsible and accountable for all restaurant activities while on duty. The Shift Leader will work with the restaurant management team to ensure all activities are consistent with and supportive of the restaurant's business plan. They will ensure all Team Members are performing their job responsibilities and meeting expectations. Duties The Shift Leader supervises fellow coworkers while they work, monitor their performance, ensure they comply with company and safety policies, and delegate tasks appropriately. In addition, they: - Follow the steps outlined in the DHC Training Program to learn and train new skills, duties, and responsibilities - Communicate to their immediate supervisor when additional training guidance and practice is needed - Effectively and consistently does required Ops Walks and Q&A checks to correct areas of opportunity - Organize shift schedules for Team Members and monitor attendance, tardiness and time off - Assign duties to specific employees based on role and skills - Understand how each job responsibility impacts guests, employees, and overall restaurant operations - Greet guests, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions - Ensure Team Members work together with their co-workers to prepare items on the Dave's Hot Chicken menu while following cooking instructions, safety procedures, and sanitary requirements - Use specific kitchen machinery/equipment such as ice cream dispensers, fryers, warmers, etc. - Ensure restaurant cleanliness is conducted daily by delegating the clearing of tables, sweeping and mopping floors, washing/sanitizing/disinfecting kitchen utensils and high touch-point areas, and servicing restrooms - Handle guests' concerns and complaints professionally and calmly to resolve problems according to restaurant policy - Maintain a neat and tidy appearance by wearing a uniform and adhering to the uniform policy - Are performance-oriented and performance driven; understand performance expectations and are aware of performance results - Provide direction/supervision/ feedback for Team Members to maintain levels of high productivity and team morale - Communicate Team Member work performance to the restaurant management team and appropriately address performance issues - Train new and current team members on tasks - Balance cash drawers and prepare cash deposits as assigned by the restaurant management team - Abide and enforce to the rules and direction given by the restaurant management team Job expectations The Shift Leader performs leadership, management and organization tasks to ensure team members work efficiently and effectively during their shift. In addition, they: - Effectively plan, organize, and implement all daily operational routines and activities - Complete all required administrative duties and daily paperwork including required checklists - Supervise and perform closing and/or opening activities as directed by the restaurant management team - Establish an environment of trust to ensure honest, open, and direct communication - Role model and set a positive example for the entire team in all aspects of business and personnel practices - Ensure that they and all Team Members abide by company policies and directives - Follows all company guidelines for food and cash controls; follows all cost control guidelines to maintain and minimize restaurant costs; properly uses all products, supplies, and equipment facilities - Support the goals, decisions, and directives of the restaurant management team and is not insubordinate - Contributes to the restaurant's success by accomplishing the expected work during each shift consistently - Communicate effectively with team members and management to resolve any interpersonal issues as needed Requirements - Current student or high school diploma/GED preferred - Must be at least 18 years old and fluent in English - Certified in all stations following the DHC Training Program - Flexibility to work nights, weekends, and holidays - Ability to stand for long periods of time and work in a fast-paced environment - Positive attitude while conducting any and all duties - Commitment to guest satisfaction - Effective communicator with co-workers and the restaurant management team Transportation & accessibility - Must have reliable transportation to work, a driver's license and proof of insurance - Must have telephone or other reliable method of communicating with supervisor and co-workers Hours - Must be able and willing to work flexible hours including opening and closing shifts - This includes working weekends/nights and holidays whenever necessary Skills & Abilities - Ability to delegate tasks - Excellent time management, organizational and planning skills - Strong people/guest service skills - Ability to look at the restaurant operations from a guest's point of view - Ability to take initiative and solve problems - Able to stand for long periods of time - Able to bend and stoop - Able to work around heat - Able to work around others in close quarters - Able to lift 50-75 lbs. comfortably

Lofty Coffee in Encinitas, CA is looking for one shift leader to join our 16 person strong team. We are located on 90 N Coast Hwy 101 Ste 214. Our ideal candidate is a self-starter, punctual, and reliable. Compensation: $16/hour + tips up to $10+/hour. Paid Time Off. Health Benefits. Comp On-Shift Meal + Beverage. Employee Discount. Job Description: This job contributes to the success of Lofty Co. by assisting the General Manager in fostering a positive work environment and delivering outstanding service for our guests. The Shift Lead is responsible for supporting the General Manager with managing the day-to-day café operations, supporting team members with essential duties and maintaining high product quality and café standards. The Shift Lead is a role model for Lofty guest service standards. People: Lead and motivate the team to deliver excellent service to achieve business goals. Align team with company goals and initiatives. Foster a positive work environment where each individual embodies Lofty's Ethos and acts with integrity and honesty. Train new team members using all lofty training tools to effectively perform in their role. Service: Acts as a Brand Ambassador for Lofty Co. and strives to deliver the best guest experience Set the right ambiance and standards for the café to attract and retain guests Direct team and work flow to ensure that FOH and BOH team members are delivering exceptional service to enhance the guest's experience Ensure that all food and beverage recipes and procedures are followed, maintaining the highest quality and Lofty standards Respond proactively to prevent customer services issues and resolve all guest issues with urgency and in a professional manner Direct cafe flow and ensure that service and guest experience meet Lofty standards Key Responsibilities Provide guidance and actively set a positive example for team members, ensuring that all Standard Operating Procedures are followed. Ensure that team members adhere to meal and break, food and beverage & dress code policies. Perform all front and back of house functions including but not limited to opening + closing procedures, maintaining cleanliness standards, preparing all food and beverage items to standards. Placing daily orders to all vendors, adjusting product pars as needed, performs cash handling procedures, performs daily checkouts and tip handling procedures. Take initiative and use tools and knowledge to solve maintenance issues. Beverage Station Prepare beverages to Lofty standards following all drink recipes maintaining the highest quality Understand espresso extraction and be able to taste defects to adjust to correct accordingly Able to operate all coffee and brewing equipment proficiently Ability and knowledge to stay dialed to the Lofty espresso parameters throughout the entire shift Precise preparation and delivery of all beverages in a timely fashion. Maintain a clean workstation following company standards and guidelines Food Station Prepare all food to Lofty standards in accordance with the kitchen preparation binders. Able to operate all kitchen equipment proficiently Maintain clean workstation following company standards and guidelines Follow and enforce all safe food handling guidelines. Be mindful of any food allergies in relation to our product offerings Qualifications: 2 years+ of cafe, restaurant or retail management experience required. Proficient on a computer and proficient with software programs such as Microsoft Suite and Google Suite. Must have excellent verbal and written communication skills with guests, teammates and leadership Must have open availability and be able to work up to 40 hours a week, including weekends, evenings and special events as needed. Must be well organized, detail-oriented and able to multitask under pressure Required to regularly prepare food and beverages while adhering to food safety standards Regularly required to lift and/or move items up to 75 lbs. Must adhere to Lofty Co. dress code

Job Description As a Shift Lead, you will contribute to the success of Sprinkles by assisting the management team with bakery operations to create and maintain the Sprinkles Experience for our guests and associates. You will be a leader to your peers, and a role model of the Sprinkles culture. If you enjoy leadership, this is the sweet spot to learn all things operations within Sprinkles! Perks of Working with Sprinkles: Hourly Pay + Tips* Benefit options include Heath, Dental, Vision, Life, and 401K Daily Pay option available to associates Sprinkles Associate Card to sprinkle the joy to your family, friends, and community Opportunity to do good - Sprinkles partners with several charities and community organizations Family Friendly Hours Paid parental leave & paid time off Chance to be a part of special memories that happen daily in our bakery Development and growth opportunities Responsibilities: Retain and demonstrate proper policies and procedures delivered by trainers and managers with enthusiasm. Manage guest experiences, including answering emails, or collecting details on recent experiences as shared via phone, email, or online. Deliver exceptional guest service within the standards of management and Sprinkles policies - Be a brand ambassador. Manage shift expectations and contribute to the Sprinkles culture and experience . Serve as a product expert by making recommendations as guests are ordering. Practice proper credit card cash handling procedures with a smile. Adhere to all safety and sanitation guidelines to maintain a clean and safe work environment behind the counter and in the dining area where applicable. Assist with all cleaning duties as stated on opening/closing and weekly checklists. Report to work as scheduled and fulfill requirements for duration of shift. Box, package, or plate cupcakes and other bakery goods as needed. Requirements: A passion and love of the Sprinkles product, brand, and experience. A minimum of 1 year of experience in a shift management position or management position in a restaurant or within hospitality. Ability to work a varying schedule including some weekends and holidays. Ability to communicate verbally while understanding and following written and verbal instructions from management. Can work well under pressure while maintaining a consistent pace throughout your shift. Ability to be on your feet for hours at a time. Can lift at least 50 pounds which can include carrying cupcake trays, cupcake batter/frosting, and bags of boxed purchases. Must be able to move around the front of the bakery while bending down for bags and reaching up for cupcake trays. *Tips are not guaranteed. *Sprinkles is an Equal Opportunity Employer

Part-time Shift Lead: Must have be available to open Sundays. Shifts will be days and some nights. Discounts : Employee 25% Discount, Family 25% off. REPORTS TO: Manager Immediate Opening, must have Restaurant Experience and shift lead experience Salary: Hourly pay is starting at $21.00 plus tips. Tips are averaging $2.50 to $5.00 an hour more. POSITION SUMMARY STATEMENT: This position manages the staff and restaurant and ensures that shifts operate under the established guidelines. If no experience, we will train as long as you have the skills to be a shift leader. Ensure knowledge, adherence and enforcement of all Firehouse Subs Policies and Procedures. Ensures the profitability of the business by operation shifts within established guidelines and requirements for food cost, labor, controllables, utilities and sales growth. Providing leadership to the restaurant team to consistently meet standards of superior guest service, quality and cleanliness while embracing the Firehouse Subs “culture” and mission and vision statements. Represents Firehouse Subs in a professional, positive manner at all times. Communicates effectively to the Manager any and all issues that may impact our business. Any other duties assigned by Manager. Must have the following skills Must be organized, detailed oriented, self starter Must be able to motivate team members to get things done quickly and effectively. Must be able to multitask. Great Customer service skills Manage labor based on sales Compensation: $21.00 per hour Firehouse Subs is a restaurant chain with a passion for hearty and flavorful food, heartfelt service and public safety. Founded in Jacksonville, Florida in 1994 by brothers and former firefighters Chris Sorensen and Robin Sorensen, Firehouse Subs is a brand built on decades of fire and police service, hot and hearty subs piled high with the highest quality meats and cheeses, and its commitment to saving lives through the establishment of the non-profit Firehouse Subs Public Safety Foundation . The founders are the real deal, the food is their creation and the brand is a family of franchise operators who share their same passion for generously serving food and community. For the third consecutive year, based on recent Technomic Insight consumer data, Firehouse Subs was named the No.1 brand in the restaurant industry that "Supports Local Community Activities." This year, Firehouse of America and Firehouse Subs suppliers will together donate a portion of purchases at Firehouse Subs locations to the Firehouse Subs Public Safety Foundation for the purchase of lifesaving equipment, with a minimum donation of $1 million. Our mission is to carry on our commitment to and passion for: Hearty and Flavorful Food Heartfelt Service, and Public Safety This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchise restaurant, and all hiring decisions will be made by the management of this franchise restaurant. All inquiries about employment at this franchise restaurant should be made directly to the restaurant, and not to Firehouse Subs Corporate.

Job Description**Responsibilities** - Lead and manage the food preparation process and other related activities. - Plan and coordinate orders for equipment or ingredients based on identified shortages. - Arrange for repairs and maintenance when necessary. - Address and resolve any issues or defects. - Take full responsibility for hiring, managing, and training kitchen staff. - Supervise the work of subordinates and ensure tasks are completed effectively. - Estimate and manage staff workloads and compensation. - Maintain accurate attendance records. - Foster a cooperative and respectful work environment among team members. - Regularly communicate with the Restaurant GM on ongoing issues, feedback, or concerns related to the staff. **Skills** - Proven experience as a head chef. - Exceptional kitchen management skills. - Ability to delegate responsibilities and monitor progress. - Strong communication and leadership abilities. - Up-to-date knowledge of culinary trends and optimized kitchen practices. - Proficient in relevant computer programs (MS Office, restaurant management software, POS). - Certified in health and safety training. **Physical Requirements** - Ability to stand for extended periods. - Ability to lift objects up to 50 pounds without assistance. - Capability to maintain a safe work environment, especially where open flames and sharp objects are present.

Job Description Dave's Hot Chicken Shift Lead The Shift Leader is responsible and accountable for all restaurant activities while on duty. The Shift Leader will work with the restaurant management team to ensure all activities are consistent with and supportive of the restaurant's business plan. They will ensure all Team Members are performing their job responsibilities and meeting expectations. Duties The Shift Leader supervises fellow coworkers while they work, monitor their performance, ensure they comply with company and safety policies, and delegate tasks appropriately. In addition, they: - Follow the steps outlined in the DHC Training Program to learn and train new skills, duties, and responsibilities - Communicate to their immediate supervisor when additional training guidance and practice is needed - Effectively and consistently does required Ops Walks and Q&A checks to correct areas of opportunity - Organize shift schedules for Team Members and monitor attendance, tardiness and time off - Assign duties to specific employees based on role and skills - Understand how each job responsibility impacts guests, employees, and overall restaurant operations - Greet guests, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions - Ensure Team Members work together with their co-workers to prepare items on the Dave's Hot Chicken menu while following cooking instructions, safety procedures, and sanitary requirements - Use specific kitchen machinery/equipment such as ice cream dispensers, fryers, warmers, etc. - Ensure restaurant cleanliness is conducted daily by delegating the clearing of tables, sweeping and mopping floors, washing/sanitizing/disinfecting kitchen utensils and high touch-point areas, and servicing restrooms - Handle guests' concerns and complaints professionally and calmly to resolve problems according to restaurant policy - Maintain a neat and tidy appearance by wearing a uniform and adhering to the uniform policy - Are performance-oriented and performance driven; understand performance expectations and are aware of performance results - Provide direction/supervision/ feedback for Team Members to maintain levels of high productivity and team morale - Communicate Team Member work performance to the restaurant management team and appropriately address performance issues - Train new and current team members on tasks - Balance cash drawers and prepare cash deposits as assigned by the restaurant management team - Abide and enforce to the rules and direction given by the restaurant management team Job expectations The Shift Leader performs leadership, management and organization tasks to ensure team members work efficiently and effectively during their shift. In addition, they: - Effectively plan, organize, and implement all daily operational routines and activities - Complete all required administrative duties and daily paperwork including required checklists - Supervise and perform closing and/or opening activities as directed by the restaurant management team - Establish an environment of trust to ensure honest, open, and direct communication - Role model and set a positive example for the entire team in all aspects of business and personnel practices - Ensure that they and all Team Members abide by company policies and directives - Follows all company guidelines for food and cash controls; follows all cost control guidelines to maintain and minimize restaurant costs; properly uses all products, supplies, and equipment facilities - Support the goals, decisions, and directives of the restaurant management team and is not insubordinate - Contributes to the restaurant's success by accomplishing the expected work during each shift consistently - Communicate effectively with team members and management to resolve any interpersonal issues as needed Requirements - Current student or high school diploma/GED preferred - Must be at least 18 years old and fluent in English - Certified in all stations following the DHC Training Program - Flexibility to work nights, weekends, and holidays - Ability to stand for long periods of time and work in a fast-paced environment - Positive attitude while conducting any and all duties - Commitment to guest satisfaction - Effective communicator with co-workers and the restaurant management team Transportation & accessibility - Must have reliable transportation to work, a driver's license and proof of insurance - Must have telephone or other reliable method of communicating with supervisor and co-workers Hours - Must be able and willing to work flexible hours including opening and closing shifts - This includes working weekends/nights and holidays whenever necessary Skills & Abilities - Ability to delegate tasks - Excellent time management, organizational and planning skills - Strong people/guest service skills - Ability to look at the restaurant operations from a guest's point of view - Ability to take initiative and solve problems - Able to stand for long periods of time - Able to bend and stoop - Able to work around heat - Able to work around others in close quarters - Able to lift 50-75 lbs. comfortably Benefits- Flexible schedule Free employee meals- 1per shift Opportunity for advancement Health benefits and 401k after eligibility is met Can be raised to $18.50 with upper management approval. Previous experience as lead a MUST!

Essential Functions: · Prepare, cook and present food, quickly and efficiently, meeting our standards · Assist in keeping the kitchen clean, hygienic and tidy, at all times · Work safely around kitchen equipment and report any maintenance issues to the manager · Assist in the opening and closing of the kitchen · Assist in ensuring accurate food-ordering and stocking levels · Assist in keeping wastage to a minimum, through correct product measurement · Maintain personal knowledge by completing in-house training, attending courses as assigned by HR · Always adhere to all company policies and procedures · Be involved and contribute at team meetings · Carry out instructions given by the management team and head office Core Competency: · Excellent people skills · Good leadership abilities · Tracks restaurant sales goals · Minimizes waste · Knowledgeable about OSHA and food safety standards · Good at problem solving · Believes in customer service delivery · Excellent computer documentation skills · Promptly reports staff and customer issues to senior management · Good food product ordering and monitoring · Knowledge and ability to learn Italian Cuisine · Must be able to work the line and understand company standard · Must have knowledge of Aloha POS and Video Monitoring system Administrative Requirments: · Must be able to work weekends. · Must be open to learn new methods · Food Safe Cert license required EEO Statement Spectrum Restaurant Management Group LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Job Description L&L Hawaiian BBQ in San Diego, CA is actively interviewing for the shift lead position to join our strong team. Our ideal candidate is a self-starter, punctual, and reliable. Responsibilities Interact regularly with customers ensuring a positive experience Coordinate and facilitate staff member's tasks to ensure timely execution Train and develop new team members to company standard Accurately process and reconcile shift payment transactions Motivate staff while working towards one goal Qualifications Outgoing and engaging personality Strong communication and listening skills Able to resolve conflicts quickly and efficiently Experience in a leadership role is a definite plus We are looking forward to receiving your application. Mahalo!

Job Description Shift Leader Our first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams' learning and growth.” We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle! Tip share-earn up to $2/hr. extra in tips Get Paid $ to Refer your Friends* RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work * Flexible schedules in a fun, family friendly, team environment Medical, Dental and Vision Options** Paid time off - vacation and sick** 401K match (21 and older) Employee Assistance Program Fast track for career opportunities and management experience Free uniform **Eligibility based off of time in position and average hours worked *Referred Employees Must Be in Good Standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions Shift Leader Responsibilities Reporting to the Restaurant General Manager, our Shift Leaders are the champions of better burgers! In this role you will: Manage the performance of both FOH & BOH employees Promote a fun and positive work environment Manage the effectiveness of people focused processes and systems Provide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training Reward and recognizes employee performance that exceeds company standards Manage with integrity the daily completion of operational check lists to include Line checks and uniform standards Opening/closing check lists Safe and deposit logs Manage the guest experience metrics (NPS and OSAT) Manage FSC operational standards daily Ensure all food safety standards are followed & in compliance with local health depts. Exemplify guest service on each shift of the day and communicates SIZZLE service standards to the employees Manage the successful onboarding and training for all new employees Follow COGS management procedures for food ordering and inventory Follow company cash policies to ensure minimal losses through theft or shortages Manage daily labor Shift Leader Requirements Previous Shift Leader Experience 90-day completion of train the trainer course Flexible to work nights, weekends, and holidays Follow Smashburger uniform standards Ability to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulations Must successfully complete Smashburger training program Possess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teams People management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams Excellent attention to detail Proven time management, consistency, and organizational skills Highly motivated, self-directed, and results driven Physical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs. Ability to work in high temperatures All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants, or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge. We use eVerify to confirm U.S. Employment eligibility. **************************************************** We use eVerify to confirm U.S. Employment eligibility.

Job DescriptionBenefits: Bonus based on performance Free food & snacks Free uniforms About Us: Wicked Maine Lobster, a family-owned restaurant originating from Southern Maine, brings a slice of authentic Maine experience and San Diego. Since our humble beginnings at farmers markets in 2014 - we've grown into a heavy favorite at Liberty Public Market since its inception in 2016. We believe quality, authenticity and customer experience are the pillars of our success. Job Summary: The Shift Lead supports smooth daily operations by keeping the stall stocked and organized, assisting with training, and serving as an on-site resource for the team. This role ensures food safety, consistency, and an efficient workflow throughout each shift. While not a people manager, the Shift Lead helps guide the team, supports troubleshooting, and maintains standards to keep service running effectively. Key Responsibilities: Operational Support Main Focus Put away incoming orders accurately and maintain organized storage areas Keep the stall stocked throughout the day to ensure smooth service Create proactive restock lists and communicate low or missing items promptly Maintain order and cleanliness across prep, service, and storage spaces Review daily Pull/Thaw and Waste logs, following up on missed items or concerns Step into cook or cashier roles as needed during busy hours or shortages Team Resource & Support Work 4 cook/cashier shifts per week and be on standby 1 day per week Serve as the first person on call for shift call-outs and staffing gaps Cover staff breaks as needed to maintain service flow Cover the Managers days off and provide shift leadership support Help train new staff and provide refreshers for current team members Act as an on-site resource by: Answering process or product questions Providing quick troubleshooting Reinforcing food safety and cleanliness standards Shift Communication Share daily reminders, updates, and any changes with the team Document and relay incidents, recurring issues, or concerns to the manager or owner Qualifications: Reliable, organized, and proactive FOH and BOH Restaurant Experience Strong communicator who leads by example Comfortable maintaining structure, cleanliness, and consistency in daily operations Benefits: Base Pay + Tips Free Employee Meals and 50% off seafood purchases Free Parking Free Uniform Bonuses for exceptional performance Unique and fun work enviornment

Job Description Shift Leader Our first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams' learning and growth.” We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle! Tip share-earn up to $2/hr. extra in tips Get Paid $ to Refer your Friends* RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work * Flexible schedules in a fun, family friendly, team environment Medical, Dental and Vision Options** Paid time off - vacation and sick** 401K match (21 and older) Employee Assistance Program Fast track for career opportunities and management experience Free uniform **Eligibility based off of time in position and average hours worked *Referred Employees Must Be in Good Standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions Shift Leader Responsibilities Reporting to the Restaurant General Manager, our Shift Leaders are the champions of better burgers! In this role you will: Manage the performance of both FOH & BOH employees Promote a fun and positive work environment Manage the effectiveness of people focused processes and systems Provide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training Reward and recognizes employee performance that exceeds company standards Manage with integrity the daily completion of operational check lists to include Line checks and uniform standards Opening/closing check lists Safe and deposit logs Manage the guest experience metrics (NPS and OSAT) Manage FSC operational standards daily Ensure all food safety standards are followed & in compliance with local health depts. Exemplify guest service on each shift of the day and communicates SIZZLE service standards to the employees Manage the successful onboarding and training for all new employees Follow COGS management procedures for food ordering and inventory Follow company cash policies to ensure minimal losses through theft or shortages Manage daily labor Shift Leader Requirements Previous Shift Leader Experience 90-day completion of train the trainer course Flexible to work nights, weekends, and holidays Follow Smashburger uniform standards Ability to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulations Must successfully complete Smashburger training program Possess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teams People management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams Excellent attention to detail Proven time management, consistency, and organizational skills Highly motivated, self-directed, and results driven Physical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs. Ability to work in high temperatures All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants, or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge. We use eVerify to confirm U.S. Employment eligibility. **************************************************** We use eVerify to confirm U.S. Employment eligibility.

Job Description The Shift Leader is responsible and accountable for all restaurant activities while on duty. The Shift Leader will work with the restaurant management team to ensure all activities are consistent with and supportive of the restaurant's business plan. They will ensure all Team Members are performing their job responsibilities and meeting expectations. Duties The Shift Leader supervises fellow coworkers while they work, monitor their performance, ensure they comply with company and safety policies, and delegate tasks appropriately. In addition, they: - Follow the steps outlined in the DHC Training Program to learn and train new skills, duties, and responsibilities - Communicate to their immediate supervisor when additional training guidance and practice is needed - Effectively and consistently does required Ops Walks and Q&A checks to correct areas of opportunity - Organize shift schedules for Team Members and monitor attendance, tardiness and time off - Assign duties to specific employees based on role and skills - Understand how each job responsibility impacts guests, employees, and overall restaurant operations - Greet guests, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions - Ensure Team Members work together with their co-workers to prepare items on the Dave's Hot Chicken menu while following cooking instructions, safety procedures, and sanitary requirements - Use specific kitchen machinery/equipment such as ice cream dispensers, fryers, warmers, etc. - Ensure restaurant cleanliness is conducted daily by delegating the clearing of tables, sweeping and mopping floors, washing/sanitizing/disinfecting kitchen utensils and high touch-point areas, and servicing restrooms - Handle guests' concerns and complaints professionally and calmly to resolve problems according to restaurant policy - Maintain a neat and tidy appearance by wearing a uniform and adhering to the uniform policy - Are performance-oriented and performance driven; understand performance expectations and are aware of performance results - Provide direction/supervision/ feedback for Team Members to maintain levels of high productivity and team morale - Communicate Team Member work performance to the restaurant management team and appropriately address performance issues - Train new and current team members on tasks - Balance cash drawers and prepare cash deposits as assigned by the restaurant management team - Abide and enforce to the rules and direction given by the restaurant management team Job expectations The Shift Leader performs leadership, management and organization tasks to ensure team members work efficiently and effectively during their shift. In addition, they: - Effectively plan, organize, and implement all daily operational routines and activities - Complete all required administrative duties and daily paperwork including required checklists - Supervise and perform closing and/or opening activities as directed by the restaurant management team - Establish an environment of trust to ensure honest, open, and direct communication - Role model and set a positive example for the entire team in all aspects of business and personnel practices - Ensure that they and all Team Members abide by company policies and directives - Follows all company guidelines for food and cash controls; follows all cost control guidelines to maintain and minimize restaurant costs; properly uses all products, supplies, and equipment facilities - Support the goals, decisions, and directives of the restaurant management team and is not insubordinate - Contributes to the restaurant's success by accomplishing the expected work during each shift consistently - Communicate effectively with team members and management to resolve any interpersonal issues as needed Requirements - Current student or high school diploma/GED preferred - Must be at least 18 years old and fluent in English - Certified in all stations following the DHC Training Program - Flexibility to work nights, weekends, and holidays - Ability to stand for long periods of time and work in a fast-paced environment - Positive attitude while conducting any and all duties - Commitment to guest satisfaction - Effective communicator with co-workers and the restaurant management team Transportation & accessibility - Must have reliable transportation to work, a driver's license and proof of insurance - Must have telephone or other reliable method of communicating with supervisor and co-workers Hours - Must be able and willing to work flexible hours including opening and closing shifts - This includes working weekends/nights and holidays whenever necessary Skills & Abilities - Ability to delegate tasks - Excellent time management, organizational and planning skills - Strong people/guest service skills - Ability to look at the restaurant operations from a guest's point of view - Ability to take initiative and solve problems - Able to stand for long periods of time - Able to bend and stoop - Able to work around heat - Able to work around others in close quarters - Able to lift 50-75 lbs. comfortably