Sales Operations Lead, AMER AGI, ASPOps - AMER APO Business Operations
Shift Leader Job 21 miles from Waldorf
We are seeking a dynamic, results-oriented, Sales Ops Lead to join our AMER Partner Operations team, aligned to leaders, partners, and stakeholders driving our AWS Growth Initiatives (AGI). As the AMER AGI Ops Lead, you will be a key member ensuring the Partner leadership team has the necessary information to operate and execute efficiently against AGIs. You will function in a highly collaborative and cross-functional role, working with the several stakeholders supporting the extended AWS Partner Organization. You are a proactive and action-oriented self-starter who can effectively navigate ambiguity and manage competing objectives in a lean, fast-paced organization. You will be able to earn trust through relationship building and measurable performance. You will think strategically and analytically about business challenges, and possess a deep analytical background that contributes to AMERs success in meeting its business objectives. Your work will directly impact the strategy and decisions of the AWS Partner Organization that will better serve our customers in their journey to the cloud.
Your broad responsibilities will include driving the rhythm of the business - including Monthly Business Reviews, Quarterly Business Reviews, Annual planning - and cadenced reporting and metrics to help drive deep dives and provide insights into the health and success of our AGIs by identifying trends and analyzing impact. You will analyze initiatives and processes, providing recommendations for improvement. You will build scalable mechanisms to support business operations processes. In addition, this individual will be responsible for supporting the development of operational planning - requiring effective collaboration with multiple internal executive stakeholders, leveraging data from cross-functional teams to solve problems, implement new reporting solutions, and deliver successfully against high standards.
Key job responsibilities
- Own and drive the Rhythm of the business, not limited to driving mechanisms, business reviews, cadences.
- Build and manage end-to-end goal planning mechanisms (e.g. defining goals, forecasting, target setting, distribution, operationalize tracking, attainment, and get-to-green plans).
- Convert data to make it analysis-ready by compiling data from multiple sources and presenting it in a digestible and actionable format.
- Translate basic business problem statements into analysis requirements
- Running processes aligned to day-to-day execution of the business as well as driving implementation of new tools and processes to continuously drive productivity improvement.
- Create, implement, automate, and drive the global standardization of business processes, tools, and/or reporting, templates, methods, and cadences, including identifying and eliminating ineffective controls and procedures, and sharing best practices.
- Ability to dive deep to find answers with actionable outcomes and/or solutions leveraging strong data extraction skills to curate insights through analyzing historic data, variances, and trends, and to identify and mitigate gaps/risks/impact and uncover opportunities.
- Prepare and deliver business requirements reviews translating basic business problem statements into analysis requirements and working with internal customers to define best output based on expressed stakeholder needs.
- Solve ambiguous analyses with less well-defined inputs and outputs; drive to the heart of the problem and identify root causes
- Have a working knowledge of the data available or needed by the wider business for more complex or comparative analysis
- Develop scalable and self-serve data solutions to automate and accelerate business reporting processes, support team projects, and enhance data accuracy.
- Propose and prioritize changes to reporting, including the creation or collection of new metrics, presentation of data, and ownership of ongoing maintenance.
- Pull data from multiple similar sources to triangulate on data fidelity
- Identify, develop, manage, and execute analyses to uncover opportunities and provide written recommendations.
- Communicate data clearly and concisely, adjusting your style for different audiences to address complex finance issues effectively. Your communication influences critical business decisions.
- Monitor and troubleshoot operational or data issues in the data pipelines
About the team
The AWS Specialist & Partner (ASP) organization provides a unified, outstanding experience to customers working with partners. Our organization supports over 150,000 partners worldwide; our partners are our customers and we establish long-term, durable relationships to achieve success together. AMER is the largest geography within ASP managing partners across North America and Latin America.
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
About Sales, Marketing and Global Services (SMGS)
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.
BASIC QUALIFICATIONS- 5+ years of Microsoft Excel experience
- Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field
- Experience defining, refining and implementing sales processes, procedures and policies or equivalent
- 3+ years of business analyst, data analyst or similar role working with complex data (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau.
PREFERRED QUALIFICATIONS- 5+ years of finance, business management and sales operations experience
- Experience developing insights across various areas of customer-related data: financial, product, and marketing. Proven problem-solving skills, attention to detail, and exceptional organizational skills.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $79,300/year in our lowest geographic market up to $169,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
Shift Leader
Shift Leader Job 33 miles from Waldorf
Schedule: Full time Availability: Applying To This Requisition Allows You To Be Considered For Multiple Opportunities. Please Provide As Much Availability That Works With Your Schedule. Age Requirement: Must be 18 years or older
Pay: $21 - $21.75 / hour
Job Posting: 11/14/2024
Job Posting End: 12/04/2024
Job ID:R0229697
EARN A BONUS UP TO $1,500! Hiring immediately!
We're looking for entry-level leaders who are passionate and ready to collaborate, lead, and give their best every day! In this role, your responsibilities will consist of both coordinating and troubleshooting daily activities of our customer service employees, as well as taking part in store management duties and projects. Through these responsibilities you will gain a deep understanding of our values, business measures and operations, experiencing everything from daytime to nighttime hours, often acting as a liaison between different areas of the store. You will be responsible for leading and developing a team of customer service focused team members, ensuring they have the tools and resources to be successful at their jobs. If you love to work in a fast-paced, energetic environment where no two days are the same, then this is the role for you!
What will I do?
Independently manage store operations between daytime and nighttime hours, acting as key leader and liaison among teams and various departments throughout the store; responsible for closing and/or opening the store, as part of a varied schedule that changes on a weekly basis
Partner with department management to prioritize and delegate tasks and ensure the Front End/customer checkout operations runs efficiently, monitoring the business and customer traffic throughout the store, managing the right number of open checkout lanes and running register when necessary to reduce customer wait time
Manage performance of a team of Customer Service employees, providing resources, training, feedback, and development opportunities
Provide Incredible Customer Service to customers and employees alike, acting as a champion throughout the store for our values and standards
Quickly react to situations that arise, partnering with store leadership to problem solve operational challenges
Participate in and/or lead special projects and assignments across the store with the goal of bringing employees together and enhancing the Company culture
Required Qualifications
1 or more years of work experience, preferably in customer service, or a college degree
Computer skills
Proven ability to multi-task and handle interruptions in a fast-paced environment
Preferred Qualifications
Experience leading a team
Ability to quickly learn and adapt to new situations and subject matters
At Wegmans, we've long believed we can achieve our goals only if we first fulfill the needs of our people. Putting our people first and offering competitive pay and a variety of benefits & perks is just the start of what it means to work at Wegmans.
Whether through premium pay for working overtime, on Sundays or on recognized holidays, offering industry-leading health care coverage and wellness programs to support physical, financial, and emotional well-being, or paid time off (PTO) to help you balance work and life, we've got something for everyone.
And because we care about the wellbeing and success of every person, we recognize each person has their own unique scheduling needs. We're proud to offer flexibility in scheduling so our employees can prioritize what is most important to them. Our large, high-volume stores and 24x7 operations allow for personalized schedules that balance an employee's individual needs with the needs of our business and each department.
Comprehensive benefits*
Paid time off (PTO) to help you balance your personal and work life
Higher premium pay rates for working overtime, on Sundays, or on a recognized holiday
Health care benefits that provide a high level of coverage at a low cost to you
Retirement plan with both a profit-sharing and 401(k) match
A generous scholarship program to help employees meet their educational goals
LiveWell Employee & Family program to support your emotional, work-life and financial wellness
Exclusive discounts on electronics, entertainment, gym memberships, travel and more!
And more!
***Certain eligibility requirements must be satisfied and offerings may differ based upon area or the company and/or position.
For 25 years in a row, our employees have put us on the FORTUNE magazine's list of the 100 Best Companies to Work For . Discover what it means to work for a family-owned, mission-driven, values-based company that believes in caring, respect, empowerment, high standards and making a difference in the community. Because with a family-like atmosphere of shared support, leaders who have your best interest at heart and growth as part of everything we do, Wegmans is the place for you to do what you love-and love what you do.
Lead Licensed Clinician- WSUDS - Salary Range $64,961.53
Shift Leader Job 20 miles from Waldorf
RBH is now offering sign-on bonus opportunities for qualfying professionals! Richmond Behavioral Health is hiring a qualified professional Lead Licensed Clinician to join our Women's Substance Use Division. The selected candidate will perform day-to-day operations of WSUDS clinicians and case managers, assist in providing general oversight to gender-specific outpatient services, maintain a reduced caseload of individuals, and have case assignment responsibilities to the team. Perform difficult clinical work such as providing direct clinical service involving intake, assessing client needs, developing treatment plans, managing cases, providing therapy, maintaining records and files, preparing reports, and related work as apparent or assigned. Work is performed under the general direction of the assigned supervisor. Supervision is exercised over subordinate personnel as needed.
Essential Functions
Provides ongoing clinical and administrative supervision to staff providing services to clients.
Supervises and oversees the work of staff as assigned; coaches, counsels, and evaluates staff performance; addresses complaints and resolves problems of staff.
Performs intakes, client assessments and diagnostic interviews; conducts mental health assessment and monitors level of functioning.
Oversees IOP and Outpatient Services under the supervision of the Director, to include submission of Authorizations for services
Observes treatment services facilitated by subordinates to clients and provides clinical feedback.
Monitors and audits clinical and medical records and practices for compliance with regulatory, reimbursement and agency standards; reviews documentation for accuracy; reviews and signs paperwork of clinicians as needed.
Facilitates weekly staff meetings in the absence of the supervisor to discuss client concerns or changes and clinical practice; consults with teams in the planning and development of treatment and discharge plans.
Serves as a representative at interdisciplinary treatment team meetings and clinical staffings/case consultations; attends other meetings as required.
Develops ongoing clinical trainings to meet the needs of the team
Monitors client compliance with discharge plans.
Represents clients and Authority in court and legal proceedings.
Prepares various reports and case related correspondence.
Attends professional conferences and trainings as required.
Position Requirements
Knowledge, Skills and Abilities
Thorough knowledge of the principles and practices of providing care to individuals who may be emotionally disturbed, socially dysfunctional, behaviorally disordered, suffer from mental illness or substance use disorders, and their families; thorough knowledge of community resources and human services network; thorough knowledge of community-based behavioral health principles and psychotherapeutic treatment techniques; thorough knowledge of the theories and techniques of counseling and crisis intervention; thorough knowledge of intake techniques and procedures; ability to evaluate and screen clients; ability to prepare adequate records and to report findings and data effectively; ability to solve problems within scope of responsibility; ability to supervise the work of others; ability to communicate effectively orally and in writing; ability to prepare and present reports and program recommendations; ability to establish and maintain effective working relationships with clients, associates, community partners, medical personnel, law enforcement, State and Federal agency representatives and the general public.
Education and Experience
Master's degree with major course work in social work, counseling, psychology or related field and considerable experience working with clients with behavioral health and/or developmental disabilities in a behavioral healthcare setting, or equivalent combination of education and experience.
Physical Requirements
This is sedentary work requiring the exertion of up to 10 pounds of force occasionally and a negligible amount of force frequently or constantly to move objects; work requires fingering, and repetitive motions; vocal communication is required for expressing or exchanging ideas by means of the spoken word; hearing is required to perceive information at normal spoken word levels, and to receive detailed information through oral communications and/or to make fine distinctions in sound; visual acuity is required for preparing and analyzing written or computer data, visual inspection involving small defects and/or small parts, operation of motor vehicles or equipment, determining the accuracy and thoroughness of work, and observing general surroundings and activities; the worker is not subject to adverse environmental conditions. The worker may be exposed to bloodborne pathogens and may be required to wear specialized personal protective equipment.
Special Requirements
License to practice as a mental health professional required. Acceptable licensure types include LCSW, LPC, LCP, LMFT, and LSATP.
Valid driver's license in the Commonwealth of Virginia.
Full-Time/Part-Time
Full-Time
Open Date
2/20/2024
Close Date
About the Organization
Join the Fearless!
Richmond Behavioral Health Authority (RBHA) is licensed by the Virginia Department of Behavioral Health and Developmental Services and is the statutorily established public entity responsible for providing mental health, intellectual disabilities, substance abuse and prevention services to the citizens of the City of Richmond.
Our Mission:
RBHA promotes health, wellness, and recovery for the people and communities we serve.
Our Vision:
An inclusive, healthy community where individuals are inspired to reach their highest potential.
Our Values:
Equity / Innovation / Quality / Inclusion / Accessibility / Transparency / Compassion / Integrity
Creating Healthy Communities - One Person, One Family, One Community at a time.
RBHA is committed to providing behavioral health services to all Richmond residents regardless of race, color, gender, age, religion, disability, or national origin.
Services are provided directly by RBHA staff and through contracts with private providers in the community. Funding is received through fees from consumers, the Commonwealth of Virginia, the City of Richmond, and local and state grants.
Starting Salary Range
$64,961.53
EOE Statement
Richmond Behavioral Health Authority provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Security Operations Center Shift Lead
Shift Leader Job 20 miles from Waldorf
Type of Requisition:
Regular
Clearance Level Must Currently Possess:
Top Secret/SCI
Clearance Level Must Be Able to Obtain:
Top Secret SCI + Polygraph
Public Trust/Other Required:
None
Job Family:
Cyber Security
Job Qualifications:
Skills:
Cyber Defense, Cyber Operations, Leadership
Certifications:
None
Experience:
4 + years of related experience
US Citizenship Required:
Yes
Job Description:
Own your career as a Security Operations Center Shift Lead at GDIT. Here, you'll have the opportunity to build strong lines of cyber defense using cutting-edge technologies. Your work in cyber security at GDIT will have an impact on securing our clients' missions and ensuring we anticipate the threats of tomorrow.
At GDIT, people are our differentiator. As a Security Operations Center Shift Lead you will help ensure today is safe and tomorrow is smarter. Our work depends on Security Operations Center Shift Lead joining our team to support our DoD customer at WMA or NCW
HOW A SECURITY OPERATIONS CENTER SHIFT LEAD WILL MAKE AN IMPACT
Position Overview:
The Security Operations Center (SOC) Shift Lead will report directly to the Lead of Defensive Cyber Operations. In addition to the foundational mission requirements as a SOC analyst, the SOC Shift Lead will be the point of accountability for the exact shift for which they are attached to. As such, communication with the team and chain-of-command is paramount to ensure problems identified within mission, staffing, and generally for team morale are mitigated quickly.
The SOC Shift Lead will ensure that personnel on shift execute operations as prescribed in SOPs, Work Instructions, and to include clarifying verbal direction from leadership. The shift lead should continuously validate that tickets and tasks are fully completed and, if necessary, turn over outstanding tickets to the next shift for the purpose of completing the individual task as quickly as possible.
The SOC Shift Lead will manage the distribution of tasks as they are assigned to the team. As such, it is expected that there is a general understanding of the skillsets, or skills gaps, for each team member. This is to support the overall identification of training needs, and mentorship, and enabling the efforts to create career and training progression paths down to the individual.
Responsibilities:
Execute core duties as a SOC Analyst.
Conduct shift turnover at the beginning and end of your shift.
Ensure the Shift Activity Log is completed and sent.
Ensure appropriate staffing coverage is maintained across the shift.
Manage time-off requests.
To support the overall sustainment or up-time of each tool, maintain awareness of the operational status of production Cyber tools and data feeds. Notify relevant stakeholders in the event a degradation of service is identified. This is to enable the reduction of Time-to-Recover (TTR) during TCS outages.
Receive and action communications or requests received via various mediums to include: in-person, email, chat, or phone.
Review analysis and documentation for tickets opened by the shift for completeness and accuracy.
For the purpose of mentorship and growth, provide feedback for any missed actions or deficiencies observed.
WHAT YOU'LL NEED TO SUCCEED:
Required Qualifications:
Bachelor Degree and 4 years of experience. Additional years of experience may be substituted in lieu of degree.
DoD 8140.01 and DoD 8570.01 IAT Level II and CSSP Analyst certifications.
Ability to work 1 of 5 shifts.
Ability to obtain a CI Poly within 6 months.
Preferred Qualifications:
Experience as a Lead.
Active TS/SCI clearance.
IAT Level III certifications.
Good understanding of adversarial tactics and techniques as it applies to defensive cyber operations.
GDIT IS YOUR PLACE:
● 401K with company match
● Comprehensive health and wellness packages
● Internal mobility team dedicated to helping you own your career
● Professional growth opportunities including paid education and certifications
● Cutting-edge technology you can learn from
● Rest and recharge with paid vacation and holidays
The likely salary range for this position is $116,979 - $115,000. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
Scheduled Weekly Hours:
40
Travel Required:
None
Telecommuting Options:
Onsite
Work Location:
USA VA Springfield - 7770 Backlick Rd (VAS110)
Additional Work Locations:
USA MO St. Louis
Total Rewards at GDIT:
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation's most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.
Guest Service Concierge Lead
Shift Leader Job 20 miles from Waldorf
Williams Lea is hiring for a Guest Service Concierge Lead for our Washington office to work Monday through Friday, 9:00 am to 6:00 pm!
Pay: $29.00 hourly
Benefits:
Various health insurance options & wellness plans (Medical, Dental, Vision, Prescription Drug)
401k Retirement Savings Plan Including Employer Match
Paid Time Off (PTO)
Life Insurance
Paid Parental Leave
Short-term & Long-term Disability
Healthcare & Dependent Care Flexible Spending Accounts
Domestic Partner Coverage
Commuter Benefits
Legal Assistance
Employee Assistance Program (EAP)
Additional Employee Perks and Discounts
Job Duties/Responsibilities:
Welcoming guests in the office lobby as the main point of contact for any visitor/guest or employee for the organization
Ensuring a seamless and personal guest journey
Escorting guests to their booked meeting room within the building, informing the host of the guest's arrival
Understand customer's needs and provide them with 5 Star professional service.
Attending to guest's wishes and requirements.
Acquire extensive knowledge of the premises and the nearby venues and businesses to make the most suitable recommendations
Arrange events, excursions, transportation etc. upon request from guests
Answer the phone and make reservations, take and distribute messages or mail and redirect calls
Handling external and internal calls in a professional manner
Assisting hospitality setting up rooms with beverages and food
Manage any external catering requirements from third party vendors
Booking of meeting rooms using EMS and MS Outlook accurately and ensuring that all AV, room layout and food and beverage requirements are noted
Continually monitor reception inbox ensuring e-mails are responded to in a timely manner
Booking of transport for employees and clients
Managing Visiting Attorney office, room bookings and visitor pass management
Liaising with other departments to ensure efficient communication and guest service, and creating a 'one team' approach to delighting your guests
Occasional requirement to support client functions that run into the evening
Always acting according to the client's standards
Assist in the daily production of clients visiting attorney email.
Job Qualifications:
8-10 years previous experience working in a Concierge role for a blue-chip company within a high end Hotel, Country Club, Restaurant, Retail or applicable Commercial environment.
Excellent leadership skills and experience in leading a customer service-oriented team
Outstanding guest services skills, sophisticated verbal & written communication skills
Good time management skills
Have great interpersonal skills and an outgoing personality.
Must possess a professional presentation and presence
Have an excellent command of the English language, both in verbal and written communication.
Have operational experience working at prestigious events (this is beneficial, but not critical).
Be highly organized and have an eye for detail.
Have passion to achieve excellent guest service in everything that they do.
Be able to work well under pressure and have the ability to act pro-actively and intuitively.
Ability to prioritize, work under pressure, plan ahead and anticipate problems
Excellent communication skills both written and verbally
A team player who is willing to go the extra mile
To act with integrity at all times and embrace the company philosophy.
Relationship management and communication: ability to create and maintain strong relationships and channels of communication with key interfaces and the business
IT Knowledge: Knowledge of EMS, MS Office, and working knowledge of A/V equipment an advantage
Administrative skills: ability to multitask, prioritize workload and provide administrative support.
Customer focus: ability to understand the needs of the client and provide customer service and superior client service.
Who we are: In a rapidly changing world, the ability to innovate and break new ground drives progress. Williams Lea has harnessed this ability for more than 200 years.
Our 5,200+ talented employees worldwide are experts in delivering efficient business processes in complex and highly regulated environments.
We're always progressing. Connecting technology with expertise and strong processes to transform support services. As we enter our third century, we continue helping businesses thrive in a future driven by digitization and virtualization.
It is the policy of Williams Lea to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity of expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.
Williams Lea is a drug-free workplace and performs pre-employment substance abuse testing.
Team Lead, Payments Support (ACH/Wires)
Shift Leader Job 34 miles from Waldorf
This position will have a flexible hybrid work schedule. In office presence at our HQ in Rockville, MD is required a few times a week.
We are looking for more than just an employee, we are looking for a true team member dedicated to enhancing the member experience! Come join the credit union movement and
Discover Banking With Heart
at NIHFCU!
At NIHFCU, one of our core values is investing in our employees, which is why we offer
perks like these:
• Benefit Package for all Full time employees includes health, dental, vision.
• Life Insurance benefits
• 401(K) and profit sharing
• Tuition Reimbursement
• Career Advancement and development
• Credit Union Membership with discounted services and products
Learn how our NIHFCU team thrives-not only in making a difference for the members they serve, but for themselves! Want to know more about NIHFCU's Banking with Heart career opportunities? #NIHFCUCareers #BestCreditUnions:
Discover the Benefits of Working at NIHFCU | Discover Banking with Heart
GENERAL SUMMARY
The Payment Support Team Lead is responsible for overseeing the day-to-day operations of the payment support team to meet the needs of our members, ensuring compliance with NIHFCU policies, procedures, and regulatory requirements. Responsibilities include supporting all payments tasks assigned to the team, ensuring timely and accurate processing of payments, resolving payment- related issues, and providing excellent customer and departmental support. This position requires knowledge, and expertise in
Automated Clearing House (ACH) rules and regulations, ACH processing, electronic funds transfer including Wires, Lockbox, Mobile Deposit, Remote Deposit Capture, and advanced Check Item Processing solutions
. Assist the Manager, Payments Support with coordinating teamwork schedules to ensure proper coverage of department operations and providing individualized coaching and training to enhance team performance.
MAJOR DUTIES AND RESPONSIBILITIES
Support and coordinate the operations of the department under the guidance of the Manager, Payments Support ensuring prompt accurate service levels to include professionalism, product knowledge and member satisfaction. Operations of the department include ACH, foreign and domestic wire transfer approval and processing, Shared Branch settlement, lockbox, mailed deposits and loan payment processing, remote deposit capture and mobile deposit approval, check item processing and member dispute resolution.
Research and provide innovative solutions to enhance efficiency, productivity, and improve member service and satisfaction while mitigating risk within payment operations. Handle escalated payment related inquiries and issues from customers and team members.
Assist with internal accounting controls relating to reconciliations and settlements of various payment channels and for keeping the Manager, Payments Support appraised of any weakness relating to internal control or accounting processes.
Responsible for supervising, coaching, and providing regular feedback to team members including conducting mid-year and annual performance evaluations for reporting staff.
Support and facilitate cross-training and skill development of team in keeping with the needs of the department and other departments when required. Attend required training and take initiative to develop and maintain the necessary knowledge and skills required to maintain effective performance.
Monitor and manage payment workflows to optimize efficiency and accuracy. Ensure payments are processed accurately and within established timeframes.
Initiate and help implement in collaboration with IT any operational upgrading, product rollout and testing required as a result of new regulations, or necessary enhancements.
Play an active role in project planning and implementation, and work with the senior management team to achieve credit union goals of wider product range and increased number of payment solutions.
Initiate and follow-up with supervisors or managers of other departments in the credit union to resolve issues regarding member satisfaction with deposit products, member service requests and postings errors.
Serve as the subject-matter expert for the Payments Support team; work with staff within and outside of the department to resolve any reconciling issues or complex processing errors as directed by the Manager.
Maintain knowledge of the latest changes in the Payments Industry including Real-Time faster payments, mobile activities, as well as the evolving trends in the Federal Reserve System for ACH, Cash Services, Wires and Check Services.
EDUCATION & EXPERIENCE
Bachelor's degree in Accounting, Finance or acceptable related field. Three(3) to five (5) year minimum of progressive financial institution experience.
Must have at least 3-4 years of ACH, Wires and Check processing experience in a back office setting from a financial institution, bank or credit union.
One or more of the following accreditations is preferred: AAP, APRP and NCP.
Demonstrated knowledge of automated back-office transaction processing, generally accepted accounting principles, financial accounting standards, and applicable federal, state regulations.
Must have knowledge and comply with applicable laws and regulations, including but not limited to, UCC, FRB and NACHA Regulation, Reg-E, Reg-CC, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.
REQUIRED COMPLIANCE COURSES
Ensure that work results and processes comply with relevant laws and with established NIHFCU policies, procedures, and practices, including, but not limited to, the Bank Secrecy Act (BSA).Attend all required training or complete and pass all online required training courses as applicable.
NIHFCU is an Equal Opportunity Employer and does not discriminate against employees or applicants based on race, color, religion, sex/gender, national origin, disability, age, or any other category protected by law.
PM18
Compensation details: 28.62-42.92 Hourly Wage
PIe9c591903a2c-26***********2
Sales Business Technology Leader - Entry Level Sales Program 2025 Multiple Cities
Shift Leader Job 20 miles from Waldorf
Introduction Technology sales at IBM is evolving its way of working to break beyond boundaries with innovative approaches. Preferring to 'show' vs. 'tell', Client Engineering co-creates with prospective customers, in real-time, on solutions to their hardest business challenges.
As a Business Technology Leader within a Client Engineering squad, you'll partner with Technical Leaders across IBM sales teams and specialists to drive these experiential client engagements. Being an experienced leader and innovative strategist, you'll be the engine of business development as you qualify and prioritize Client Engineering engagements and lead the team in the execution of the client experience.
In a world where technology moves at speed, it's essential that we stay ahead of the curve to provide tailored solutions that meet our clients' needs. It's not enough for us to have the technical expertise. We need to be great with people, too. To empathize. To understand. To collaborate on technical solutions that will improve lives all over the world.
IBM's comprehensive onboarding training will set you up for success, whilst ongoing development will continue to advance your career through its upward trajectory. Our sales environment is fast-paced and supportive. Always connected to a wider team, you'll be surrounded by other leaders and colleagues who are always willing to help and be helped - as you steer the creation of pilots that obsess over user-centricity and business impact. All-the-while ensuring your teams are compelling clients to continually invest in IBM's products and services.
Your Role and Responsibilities
A Business Technology Leader in Client Engineering is a leader, networker, advisor, and inspirer. With advanced knowledge of your industry and deep appreciation of your clients' business challenges, you'll be a trusted advisor and catalyst for client engagements and bring together multi-skilled sales and technical specialists to deliver them.
Your primary responsibilities will include, but not be limited to:
Business Case Development: Understand, capture, calculate, and communicate both the qualitative and quantitative business value of IBM's technology to different levels of leadership to give clients a compelling reason to act.
Team Leadership: Lead and coach diverse and high-performing technical pre-sales teams, encompassing a range of digital and project delivery skills and experiences.
Culture Development: Cultivate a culture focused on agility, pragmatism, and speed, emphasizing continuous learning and knowledge sharing to drive client success.
Engagement Management: Take ownership of engagement close-out processes and ensure smooth hand-offs.
Industry Knowledge Sharing: Stay at the forefront of essential business, industry, and technology knowledge and apply contemporary thought leadership to client solutions in areas such as hybrid cloud, data and AI, security, storage, and IT architecture.
To be successful in this role, you will need:
Confidence to contact and engage potential new customers and deliver an elevated experience.
Experience developing technical value propositions, business cases, and impactful client proposals.
Motivation to achieve sales, business objectives, and high client satisfaction.
Strong analytic, problem-solving, and troubleshooting skills combined with an agile process.
Knowledge in strategic and financial analysis.
Embrace curiosity and a growth mindset.
This position requires you to be in one of the following IBM offices: Atlanta GA, Austin TX, Chicago IL, Dallas TX, New York NY, Raleigh NC, San Francisco CA, and Washington DC.
Readiness to travel up to 50% annually.
IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.
Required Technical and Professional Expertise
Technical Education: MBA with a B.S. in STEM or equivalent technical experience.
Consultative: Prior Business or Information Technology Consulting work experience (2-3 years).
Tech Savvy: Conversant about AI technology, latest industry trends and how it is being applied to address business challenges.
Team Player: Demonstrates team collaboration and can navigate different communication styles.
Excellent Communication Skills: Possess verbal, written, and interpersonal skills that are engaging, compelling and influential.
Self-Starter: Motivated to work with clients and can lead projects independently.
Preferred Technical and Professional Expertise
Experience with agile product management of technology products.
Experience guiding digital transformation in large, complex organizations.
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Infrastructure Team Lead
Shift Leader Job 27 miles from Waldorf
We are seeking an Infrastructure Team Lead (Tools) on a large network services opportunity supporting the Health Agency in Montgomery County, MD.
Primary Responsibilities:
Provide on-site support to the health agency in MD.
Lead a team of system administrators to manage a large suite of tools and technologies use by the Network Services Program.
Support visualization efforts of network status and SLA monitoring.
Manage implementation, configuration, and updates of network monitoring tools, network device access control tools, troubleshooting technologies, bandwidth monitoring tools, Network Traffic Generator, Network Packet Capture.
Recommend best business practices and methodologies to maintain and/or improve security posture of the implemented tools.
Document processes for configuration and management of tools and training for new staff.
Coordinate with other consumers of the tool suite.
Minimum Education and Experience:
Bachelor's Degree in Computer Science, Information Systems, Engineering or other related discipline or equivalent related experience.
Must have one or more of the following System Administrator Certifications: RHCSA, RHCE, GCUX, LPIC-2 or 3, MCSE, or VCAP.
Seven (7) years of Network related experience.
Three (3) years experience with RedHat Linux and VMWare vSphere.
Demonstrated experience implementing and administration of network tools and technology such as ScienceLogic One, NetLine Dancer, Grafana, PerfSonar, Cisco management tools, Riverbed, Gigamon, xMatters, Tenable, and Splunk.
Deep technical understanding of core network technologies as well as emerging capabilities.
Demonstrated experience working in large Federal agency.
Demonstrated understanding of security best practices, network solutions, and methodologies for risk management.
Demonstrated advanced knowledge of industry standards.
Experience with various SOC automation tools such as Splunk, Archer etc.
Desired Qualifications:
CCNP Certification
Experience with web application development and implementation of API calls
Experience managing monitoring tools for large enterprise systems
Experience with cloud monitoring solutions
Assistant Manager, Regulatory and Government Affairs
Shift Leader Job 20 miles from Waldorf
We are seeking an Associate Manager of Regulatory Affairs for the Hyundai Motor Group Government Affairs team in Washington, D.C. The Associate Manager of Regulatory Affairs will advance the regulatory affairs function for Hyundai Motor Group (“the Group”), by providing project and research support for key issues impacting the Group's public policy and regulatory advocacy objectives including, but not limited to, automotive safety, technology, privacy, emissions, fuels, and charging infrastructure. The individual will engage in cross-cutting policy and strategy development on a range of issues that are critical to the growth of transportation and the company. The ideal candidate will have experience working on transportation, energy, environmental or automotive policy for a company, trade association, Congress or for a state or federal regulatory agency.
About Hyundai Motor Group:
Hyundai Motor Group is a global enterprise that has created a value chain based on mobility, steel, and construction, as well as logistics, finance, IT, and service. With about 250,000 employees worldwide, the Group's mobility brands include Hyundai, Kia, and Genesis. Armed with creative thinking, cooperative communication, and the will to take on any challenges, we strive to create a better future for all.
More information about Hyundai Motor Group can be found at: ********************************
Key Responsibilities:
Assist in tracking, analyzing, monitoring and reporting on regulatory proposals, agency requests, and regulatory notices that could impact the company and the industry.
Conduct research and compile information to support the HMG-DC Office's regulatory advocacy efforts.
Work directly with the Director of Regulatory Affairs to develop policy strategies related to a range of issues, including new products and advanced technologies, energy, environment, electrification, and vehicle safety.
Attend relevant agency meetings, hearings, relevant trade association meetings and provide summaries.
Support the execution of special events and programs including auto shows and technical showcases that will enhance our image and build understanding and support for our issues.
Write letters, position papers, comments, testimonies, talking points, memos, reports and other materials for internal use or to federal and state agencies.
Partner with internal departments to identify opportunities for proactive policy engagement, determine the business impact of proposals and create and drive positive outcomes.
Understand existing policies that impact the company and the automotive industry and represent the company as a subject matter expert in meetings with regulators, agency officials, other companies, trade associations and NGOs.
Establish and maintain regular communications with company and affiliate leaders and colleagues from across the automotive industry and value chain.
Complete other tasks as assigned by Director of Regulatory Affairs.
Qualifications:
Bachelor's degree required.
Degree in Public Policy, Economics, Engineering, Public Affairs, or similar considered most helpful.
Familiarity with government affairs, especially the regulatory environment and regulatory process. Familiarity with automotive policy issues is helpful.
Strong analytical, organizational, prioritization, and project management skills.
Outstanding written and verbal communication skills.
Excellent verbal, written and personal communication skills, including the ability to communicate complicated and technical policy points effectively. Ability to rapidly digest, synthesize and summarize technical information. Ability to effectively manage communications across teams.
Ability to multi-task and work quickly and efficiently.
Positive, friendly disposition and excellent team player with outstanding interpersonal skills who can collaborate well with others.
Ability to work independently and as part of a team.
Ability to build relationships with federal and state regulators/Administration officials, agencies and other industry government affairs staff.
Proficient in compiling PowerPoint Presentations.
Proven ability to handle confidential information with discretion.
Salary commensurate with experience.
Physical Requirements:
Normal office duties
Market Leader - Washington D.C.
Shift Leader Job 20 miles from Waldorf
Working at RCM&D and SISCO is ideal for those seeking a challenging, rewarding and upwardly mobile career in risk management, insurance and employee benefits. Dedicated to fostering their continued success and growth, we are deeply invested in our employees.
The Market Leader (ML) is the most senior executive leader within a specified Market (Office) of the firm. Collaborating with operating company President, Sales Leader (SL), Practice Leaders (PL) and Division Directors (DDs) (collectively, Growth Leaders), the ML drives sales resource planning, revenue opportunities, retention strategies and develops marketing and sales plans articulated in an annually updated Market Growth Plan.
Key Responsibilities:
Provide exceptional service (brokerage, risk advisory, risk consulting) to retain clients.
Develop and maintain carrier and vendor relationships.
Recruit, train, and develop Market talent leveraging the L&D leader, talent acquisition partner and SMEs across the company.
Generate thought leadership content (personally or as assigned to the team) and represent the Market publicly.
Formulate and execute a Market business plan.
Collaborate with the M&A team on tuck-in acquisitions.
Achieve a target of 10% year-over-year organic growth for the Market.
Detail:
Generate consistent personal new business activity.
Collaborate with Growth Leaders on new business meetings, meeting prep and RFP responses to drive prospective sales to conclusion.
Work with Marketing and Communications to develop sales collateral and campaign materials.
Recruit, train, and mentor market focused sales staff as per the annual business plan.
In conjunction with Growth Leaders, develop action plans to enhance performance and productivity of underperforming sales personnel.
Regularly collaborate with the Sales Leader.
Commit to the growth described in the Market Growth Plan.
Build a talent pipeline for every role within the Market and create a succession plan for the Market.
Share expertise with team members and catalog knowledge for firm-wide access.
Identify Market changes and develop new products/services to meet client needs.
Publicize the firm's expertise and seek relevant speaking opportunities.
Prospect target agencies for acquisition with the M&A team.
Maintain awareness of competitive landscape, expansion opportunities, customers, and relevant industry developments.
Work with Client Service Team Leaders and Client Executives to retain existing accounts in addition to generating new business. In addition, assist these colleagues with cross sales and up sales.
Perform annual performance reviews for direct reports in coordination with other leaders.
Leadership Skills:
Team-building capability.
Credibility with clients and colleagues.
Strong interpersonal and communication skills.
Commitment to leadership and motivation.
Open-mindedness and flexibility.
Financial acumen to manage practice group finances.
Strong sales acumen.
Humility.
Finding and cultivating talent is a hallmark of our organization. RCM&D looks for the best and brightest risk management, insurance and employee benefits professionals to join our firm. As a growing and vibrant business, we also recruit savvy marketing, sales, finance, human resources, technology and administrative colleagues to manage and operate our business.
About Us
RCM&D is ranked among the top independent insurance advisory firms in the United States. Our specialized teams provide strategic solutions and consulting for risk management, insurance and employee benefits. Founded in 1885, we leverage over a century of experience along with strong local, national and global reach to meet all of your business objectives. RCM&D Self-Insured Services Company (SISCO) is a Third Party Administrator and a trusted partner in claim management, consulting and advisory services for clients.
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SOC Team Lead
Shift Leader Job 25 miles from Waldorf
is ideally located in College Park, Maryland. Remote US candidates may be considered.
US Citizenship required for this role.
The schedule will be a Panama schedule: (slow rotating shift pattern that uses 4 teams and two 12-hour shifts to provide 24/7 coverage. The working and non-working days follow this pattern: 2 days on, 2 days off, 3 days on, 2 days off, 2 days on, 3 days off)
BlueVoyant is looking for Security Operations Center (SOC) Team Lead to help our global customers manage their IT security. You will be part of a fast-paced team that helps customers to reduce the impact of security incidents and ensures that critical business operations continue unhindered.
BlueVoyant SOC Team Leads are the first line leaders tasked with enabling efficient, world-class teams to defend clients from adversaries. As a technical expert and defensive strategist, you'll be instrumental in guiding analysts through active intrusions, aiding clients in taking action, and building a culture of client-first detection and response.
Key Responsibilities
As a team lead the success of the team relies on your expertise to spot and respond to attacks before adversaries gain a foothold. Your visibility over incoming alerts allows you to spot trends, prioritize analysis work, and define the gold standard of analyst work.
As a Team Lead, you'll directly supervise analysts on your shift, providing mentorship, workflow assistance, quality and performance reviews, and provide excellent customer service.
Supervise and mentor Security Analysts during a standard working team/shift
Manage analyst workload and workflows while acting as an escalation point for your team
Communicate with BlueVoyant clients throughout incident escalations and lifecycle
Supervise operations in deterring, identifying, monitoring, investigating, and analyzing attacks
Support analyst alert triage to identify whether appropriate escalations occurred, and monitor for patterns indicating late-stage incident lifecycle alerts requiring incident response
Provide quality control and feedback for analyst investigations
Participate in the response, investigation, and resolution of security incidents
Ensure teams are aware of operating procedures and any changes or additions
Aid in keeping operational documentation up to date
Provide incident investigation, handling, and response, including incident documentation
Serve as the technical escalation point and mentor for your analyst team
Perform triage of incoming issues (assess the priority, determine risk)
Maintain a strong awareness of the current threat landscape
Basic Qualifications
People Skills:
Strong teamwork and interpersonal skills, including the ability to work effectively with a globally distributed team
Able and willing to work in a 24/7/365 environment, including nights and weekends, on a rotating shift schedule
Experience managing technical individual contributors, including providing feedback, monitoring quality, and prioritizing work
Strong customer communications skills, including articulating complex or urgent technical data and scenarios to non-technical audiences
Ability to handle high pressure situations in a productive and professional manner.
Tech Skills:
Knowledge of and experience with intrusion detection/prevention systems and SIEM software
Advanced knowledge and understanding of network protocols and devices.
Advanced experience with Mac OS, Windows, and Unix systems.
Ability to analyze event logs and recognize signs of cyber intrusions/attacks
Advanced written and verbal communication skills and the ability to present complex technical topics in clear and easy-to-understand language
Familiarity with tools such as Malware Sandboxes, Sentinel, Splunk, EDR solutions
Strong knowledge of the following:
Enterprise Cloud Solutions (Azure, GCP, AWS)
Modern authentication systems and attacks (SSO, OATH, Entra, etc.)
SIEM workflows (preferably Sentinel and Splunk)
Packet Analysis
Malware Detection, to include dynamic and light static analysis
Network Monitoring metadata (web logs, firewall logs, WAF/IDS)
Email Security and common business email compromise attacks
Vulnerability Identification and correlation to attacker behavior
Preferred Qualifications
Experience in network/host vulnerability analysis, intrusion analysis, digital forensics, penetration testing, or related areas
5+ years of hands-on SOC/TOC/NOC experience
GCIA and/or GCIH required. GCFA, GCFE, CISSP, Security +, Network +, CEH, RHCA, RHCE, MCSA, MCP, or MCSE preferred
Familiarity with technologies such as Sentinel, Splunk, Microsoft Defender suites, Crowdstrike Falcon, SentinelOne
Familiarity with Group Policy, Intune, Virtualization, and other IT Infrastructure tools
Understanding and/or experience with one or more of the following programming languages: JavaScript, Python, Lua, Ruby, GoLang, Rust
Education
Minimum bachelor's degree in Information Security, Computer Science, or other IT-related field or equivalent experience
About BlueVoyant
At BlueVoyant, we recognize that effective cyber security requires active prevention and defense across both your organization and supply chain. Our proprietary data, analytics, and technology, coupled with deep expertise, works as a force multiplier to secure your full ecosystem. Accuracy! Actionability! Timeliness! Scalability!
Led by CEO, Jim Rosenthal, BlueVoyant's highly skilled team includes former government cyber officials with extensive frontline experience in responding to advanced cyber threats on behalf of the National Security Agency, Federal Bureau of Investigation, Unit 8200, and GCHQ, together with private sector experts. BlueVoyant services utilize large real-time datasets with industry leading analytics and technologies.
Founded in 2017 by Fortune 500 executives, including Executive Chairman, Tom Glocer, and former Government cyber officials, BlueVoyant is headquartered in New York City and has offices in Maryland, Tel Aviv, San Francisco, London, Budapest, and Latin America.
All employees must be authorized to work in the United States. BlueVoyant provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, BlueVoyant complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.
Disclaimer: Please note that pursuant to contractual requirements and applicable law, in order for employees to perform work on some of the company's federal contracts, U.S. citizenship is required. Accordingly, an employee's ability to perform work on such contracts is contingent upon the company's verification of the employee's citizenship status. Furthermore, individuals may be subject to additional background checks and fingerprinting.
People Leader
Shift Leader Job 42 miles from Waldorf
Join Our Team as a People Leader!
$85,500 - $94,500 + Bonus potential
is based in the Support Center office located in Ashburn, VA.
Are you ready to thrive in a dynamic, people-focused environment and grow your career with a global leader in travel dining? Join SSP America as a People Leader, where you'll play a pivotal role in supporting our Support Center office in our growing company!
What You'll Do:
Design and Refine Job Structures: Lead the creation and management of job architecture processes, ensuring roles are well-defined, aligned with organizational strategy, and optimized for clarity and efficiency.
Ensure HR Compliance and Risk Mitigation: Monitor HR policies and procedures, proactively identify compliance risks, and recommend updates to align with federal, state, and local regulations.
Lead Employee Relations Activities: Handle employee relations matters, including leave administration, accommodations, and relocations, with a focus on resolution and recordkeeping.
Develop and Support DEI Initiatives: Drive diversity, equity, and inclusion efforts by leading employee resource group (ERG) activities, sensitivity training, and company-wide programming to cultivate a sense of belonging.
Facilitate New Hire Orientation and Recognition Programs: Lead monthly new hire orientation sessions and implement engaging employee recognition initiatives that foster a positive workplace culture.
Manage Headcount Tracking and Reporting: Maintain real-time digital headcount tracking systems, prepare detailed reports, and create organizational charts to support strategic decision-making.
Document and Analyze HR Activities: Maintain meticulous records, analyze key metrics, and prepare documentation to support internal processes and regulatory requirements.
Collaborate Across Teams: Build strong cross-functional relationships while traveling (
What We're Looking For:
Education: Bachelor's degree in HR, business administration, or a related field (required).
Experience: 5+ years in a similar HR role; hospitality or food service experience preferred. Applicants with a professional designation (SHRM, etc.) strongly encouraged to apply.
Knowledge: Strong understanding of U.S. employment laws; Canadian expertise is a plus.
Skills: Must be able to take initiative, even when not given clear directions. Exceptional project management, interpersonal, and communication skills.
Attributes: High attention to detail, problem-solving ability, and a dynamic, positive attitude.
Travel: Willingness to travel (
Ready to Apply?
Competitive Compensation: $85,500 - $94,500 / year + bonus and Health, Dental, Vision and Life Plans, Paid Time Off, 401K with company match, and Employee Assistance Program.
Apply Now!
Diversity and Inclusion is a priority at SSP. We are an equal opportunities employer committed to engaging all our people, so they feel valued and motivated; we champion diversity, promote inclusion, and ensure equality. We respect and protect human rights and prevent discrimination; and we positively impact our communities. We encourage and welcome applications from a diverse range of candidates regardless of background, gender, race, religious beliefs, disability, sexual identity and orientation.
Area Sales Leader Atlanta
Shift Leader Job 27 miles from Waldorf
Additional InformationLead Sales Team for 3 Marriott Full-Service Hotels among other responsibilities, Must reside in market Job Number24189380 Job CategorySales & Marketing LocationMIDATLSLS Mid-Atlantic Sales Office, 7750 Wisconsin Avenue, Bethesda, Maryland, United States, 20814VIEW ON MAP
ScheduleFull Time
Located Remotely?Y
Position Type Management
JOB SUMMARY
Provides leadership and direction to a team of area-based property sales associates to grow account share and drive revenue across hotels with regional priorities and overall segment strategies. Sets sales targets by associate and property to achieve the overall revenue goals within the area. Provides day to day leadership to the area teams to achieve assigned revenue and market share goals. Provides direct supervision to property-based sales managers for properties without sales leadership. Monitors pull-through of segment strategies and partners with General Managers to verify properties attain and grow sales/revenue objectives. Coordinates with the Group Sales teams within the Sales Office to successfully execute the sales strategy relating to transactional excellence. Maintains accountability for achieving revenue goals, team booking pace goals, guest and associate satisfaction and overall financial performance of hotels within their purview.
CANDIDATE PROFILE
Education and Experience
Required:
• High school diploma or GED; 4 years experience in the sales and marketing, guest services, front desk, or related professional area.
OR
• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.
Preferred:
• 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management.
• Proven leadership skills in supervising and managing associates.
• Lodging sales experience.
• Account management experience.
CORE WORK ACTIVITIES
Managing Sales Activities
• Verifies area Sales and Marketing strategies and programs are in alignment with the overall market goals.
• Tracks account growth and profitability to positively influence customer purchasing behavior.
• Implements the brand's service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel's' sales objectives.
• Reviews the Smith Travel Research STAR report, reviews competitive shopping reports, researches competitor's sales team strategies and uses other resources to grow occupancy and RevPAR and increase market share.
• Gains understanding of the hotel's primary target customer to generate better business solutions.
• Provides customer intelligence in evaluating the market and economic trends that may lead to changes in sales strategy to meet or exceed customer expectations.
• Evaluates market and economic trends and introduces appropriate changes in sales strategies to generate increased revenue and establish competitive position in the market for each property.
• Manages the development of a strategic account plan for the demand generators in the market, and confirms sales team is leveraging Marriott International (MI) demand engines to full potential.
• Focuses on proactive selling and penetrating accounts.
• Partners with Group Sales leaders within the Sales Office and Property Stakeholders to review sales results and plans for each property with re-solicitation efforts and account assignments.
• Focuses on building each property's top line revenue by developing a sales strategy that utilizes on-property and off-property sales channels to deliver results.
• Serves as the primary sales contact for the General Managers (GMs) and property leadership teams.
• Understands and accurately represents individual property needs.
• Partners with Field Marketing to develop and execute marketing communication activities; evaluates marketing opportunities by surfacing needs.
• Channels customer feedback, as appropriate, on all aspects of opportunity management to the Group Sales teams.
• Supports hotel development efforts for their hotels to gainfully grow the Marriott International Brand; provides input, as required, to the feasibility of projects, pro-forma development and approval, and sales and marketing plan development and execution in new and converted hotels.
• Develops actionable recommendations and responses to optimize performance and drive growth and profitability.
• In partnership with Revenue Management, develops business sales strategy plan to achieve property goals; utilizes the property diagnostic process to maximize revenue and profits.
• Partners with Revenue Management for the annual pricing process, request for proposal (RFP) and development of the marketing business plan.
• Monitors local property business outlook and consults with Revenue Management on strategy.
• Monitors all hotels in the market. Plays a challenge role in the review of on-going property-based sales & marketing decisions and initiatives establishing the right approaches and resources are brought to bear on property business challenges and opportunities.
• Creates and implements solutions for hotels that are not performing to expectation.
• Maintains successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and Marriott International.
• Partners with Market Sales Leader to engage with owners and asset managers and communicate account strategy and hotel's performance metrics.
• Monitors pull-through of segment strategies and partners with General Managers to verify that their hotels attain and grow sales/revenue objectives.
• Sets sales targets by associate and property to achieve revenue goals for hotels within their purview.
• Performs other duties, as assigned, to meet business needs.
Building Successful Relationships
• Develops and manages internal key stakeholder relationships.
• Serves as the property sales liaison with all sales channels, Revenue Management, Event Management, Regional Marketing Communications and other hotel departments as appropriate.
• Develops strong community and public relations by verifying that properties participate in local market trade shows and client events.
• Develops a close working relationship with operations to execute service and selling strategies at the hotel level.
• Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.
Leadership
• Manages and directs the area-based property sales team and promotes accountability to drive superior business results within the area.
• Provides leadership and direction to a team of area-based sales associates to drive revenue across hotels with regional priorities and overall segment strategies.
• For properties without sales leadership, manages and directs property-based senior sales executives and/or destination sales executives to achieve hotel revenue goals.
• Deploys sales teams against the most profitable property-based customer accounts. Sets performance targets that focus hotel sales associates to grow account share and drive revenue to local hotels.
• Serves as a change agent for hotels within their purview and plays a key leadership role in driving the implementation, pull-through and sustainment of Sales Transformation and related programs and key initiatives (e.g., CI/TY, etc.).
• Partners with Human Resources to attract, develop and retain the right people to support the strategic priorities of the market.
• Creates effective structures, processes, and jobs, and verifies performance management systems are in place.
• Sets goals and expectations for direct reports using the Leadership Performance Process (LPP), aligns performance and rewards, appropriately addresses performance issues and holds staff accountable for successful results.
• Forecasts talent needs and manages talent acquisition strategy with Human Resources (HR) to minimize lost time due to turnover.
• Keeps an active list of the competition's best sales people and executes a recruitment and acquisition plan with HR.
• Champions leadership development and workforce planning priorities by assessing, selecting, retaining and developing diverse, high-caliber talent that can lead the organization today and strengthen the leadership bench for the future; continues to upgrade the sales & marketing talent; works with HR to anticipate future talent needs based on business growth plans.
• Reviews sales activity performance and addresses opportunity areas with direct reports.
• Identifies training needs and verifies that associates understand and execute against the Total Account Management Process.
• Provides day to day leadership to the area Group, Business Transient and Catering Sales teams to achieve assigned revenue and market share goals.
• Provides direct supervision to property-based sales managers for properties without sales leadership.
• Maintains accountability for achieving revenue goals, team booking pace goals, guest and associate satisfaction and overall financial performance of hotels within their purview.
Candidate must reside within market.
The salary range for this position is $113,000 to $151,000 annually. In addition to the annual salary, the position will be eligible to receive an annual bonus.
All locations offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, educational assistance, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Sales Lead
Shift Leader Job 20 miles from Waldorf
Posted Monday, November 25, 2024 at 6:00 AM
About Us:
Want to bring the “care” back to the vision care industry? We're looking for charismatic types who are ready to be the heart of our brand. Whether it's a friendly voice over the phone, or a welcoming smile when a patient walks into your store, we need individuals who are passionate about helping customers look great and see great.
Pay Class: Part Time
Pay: $17.50 - $17.93 per hour
The Role:
A Visionworks Sr. Optical Specialist - Lead/Sales Lead is the very face of our business and is dedicated to ensuring the best possible journey for every patient and customer. This person is trained and knowledgeable about optics, our products/services, and managed vision care. The person takes the patient/customer through the Visionworks experience ensuring their eyewear needs are met in a simple, human, and bold way.
Delivers daily sales goals by ensuring the best execution of the Customer/Patient Experience journey.
Engage with patients/customers and recommend products and services that meet their eye care needs.
Measure patients/customers for their eyewear and maintain product/optical knowledge through continuous training and development to ensure eyewear is
Right the First Time
.
Execute
day-to-day
operational activities to support the store's financial and customer experience goals including restocking inventory, merchandising, and order fulfillment of eyewear to ship.
Qualifications:
Related customer or patient experience preferred, but not necessary.
HS diploma, GED, or equivalent related job experience.
What we offer!
At Visionworks, we offer a generous, competitive benefits package (for our part timers, too!) and exclusive employee discounts - including but not limited to:
401 (k) Savings Plan
Paid Time off
Milestone anniversary awards
Medical, Dental for Full Timers
And more!
Everyone has a story that makes them who they are. At Visionworks, we're looking for charismatic people who can lead authentically and with their own unique voice. We are actively committed to fostering an environment where all are seen and heard equally as we embrace Diversity, Equity, and Inclusion (DE&I).
Visionworks is an equal opportunity employer, committed to the hiring, advancement, and fair treatment of individuals without regard to race, color, religion, sex, age, sexual orientation, gender, national origin, ethnicity, disability or veteran status, or any other protected status designated by federal, state or local law.
Compensation range for the roles is listed above. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses, equity, and commissions.
Store 1332, Washington, District Of Columbia, United States of America
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Culinary Lead
Shift Leader Job 27 miles from Waldorf
With over 50 stores and the largest avocational cooking program in the US,
Sur La Table
offers an unsurpassed selection of exclusive and premium-quality goods for the kitchen and table - and the culinary expertise and inspiration to go along with it. Whether the job entails interacting with our customers, driving digital growth, or providing vital behind-the-scenes support, we're all here for the same reason - to roll up our sleeves and create happiness through cooking and sharing good food.
The Culinary Lead contributes to the success of a Sur La Table store by inspiring customers on all points of their culinary journey. The Culinary Lead blends culinary talent, business acumen and teaching skills to support the Resident Chef in driving business results and the staffing and performance management of all culinary employees. The Culinary Lead reports to a Resident Chef.
JOB DUTIES AND RESPONSIBILITIES:
Provides an exceptional customer experience according to customer service standards. Proactively seeks out and greets customers.
• Supports an exceptional cooking class experience at every class by acting as an extension of the instructor. Reinforces and supports the techniques being presented in class.
• Stays informed by maintaining product knowledge, accesses available training and seeks out additional resources when necessary.
• Works as a part of a high-performing team to achieve store's sales plan. Strives to achieve individual and/or class sales goals.
• Consistently follows all Sur La Table policies and standard operating procedures (SOPs).
• Shares product assortment and services such as, gift registry and cooking classes with customers. Demonstrates products upon request of a customer or as directed by a manager.
• Assists with shopping for ingredients, class preparation or additional support as needed or directed by instructor.
• Washes dishes, cleans kitchen and preps kitchen for classes.
• Accurately records time worked according to SLT policy.
• Demonstrates exceptional verbal and written communication skills with employees, customers, field management and corporate office.
• May handle, serve, and pour liquor, wine and beer and/or mix ingredients, such as liquor, soda, water and etc. in order to prepare cocktails and other drinks.
• Additional responsibilities as assigned by Resident Chef.
ESSENTIAL FUNCTIONS:
• Ability to communicate verbally and work cooperatively with employees and customers.
• Ability to remain in a stationary position for up to 3 hours at a time.
• Ability to move about the work place coaching and directing class participants or while selling to customers.
• Ability to distinguish, with a degree of accuracy, differences or similarities in intensity or quality of flavors or odors, or recognizing particular flavors or odors using tongue or nose.
• Ability to grab, reach, push, pull, bend, stoop, kneel and crouch in order to demonstrate, retrieve and/or replenish merchandise and/or cooking equipment.
• Ability to use hands to seize, hold, grasp, turn, or otherwise in order to chop, whisk, slice, stir, juice and/or demonstrate other techniques.
• Ability to work a varied schedule including nights and weekends as business dictates.
• Ability to operate a computer, POS system, keyboards, merchandise scanners and mouse in order to accomplish work.
• Regular and predictable attendance.
• Ability to ascend/descend ladders in order to retrieve and/or move merchandise.
• Ability to lift and/or move merchandise and/or kitchen equipment weighing up to 35 lbs.
• Environmental conditions: working with an open flame and/or other heating units, and exposure to variation in kitchen temperature.
EXPERIENCE AND REQUIRED QUALIFICATIONS:
• 1 year retail sales experience (preferred).
• 1 year food prep and/or kitchen operations experience (preferred).
• Valid Food Handlers and/or Food Managers Certification.
• Must be at least 21 years old.
• Familiarity with MS Office Suite (Word, Excel, Outlook). Sur La Table Core Competencies for Everyone:
• Focus on the Customer: You inspire and delight your customers.
• Be Genuine: Your communication style is respectful, effective and sincere.
• Make the Right Call: You effectively blend knowledge, experience, wisdom & decisive action.
• Take Ownership: You are committed, responsible and provide solutions.
• Achieve Results: You meet and exceed goals and expectations.
This represents a summary of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. Responsibilities, tasks, and duties of the jobholder might differ from those outlined in the and other duties, as assigned, may be part of the job. This is not an employment agreement or contract. Sur La Table has the exclusive right to alter this job description at any time without notice.
shift supervisor - Store# 11208, LEVEL 2-TYSONS CORNER ON THE PLAZA
Shift Leader Job 27 miles from Waldorf
Join us and inspire with every cup!
At Starbucks, it's all about connection. People are at the heart of who we are, especially the people that are a part of our store team. We connect with each other, our customers and our communities to make a positive impact every day. We believe in working together to make a difference and in celebrating our shared success, which is why we call ourselves Starbucks “partners.” Starbucks is a place of warmth and belonging, where everyone is welcome, and we value the unique experiences that each partner brings to our team!
As a Starbucks shift supervisor, you'll be a role model of the store operations standards that define our
Starbucks Experience.
You'll lead each shift, working alongside a team of baristas to deliver quality customer service and expertly-crafted products. You'll be in an energetic store environment where you'll have the ability to positively influence and guide others, maintain an encouraging team environment, and grow your leadership skills. We believe our shift supervisors are leaders in creating an uplifting experience for our customers and partners alike.
You'd make a great shift supervisor if you:
Take initiative and act as a role model to others.
Enjoy working as a team and motivating others.
Understand how to create a great customer service experience.
Have a focus on quality and take pride in your work.
Are confident in leading, deploying, and guiding others.
Are open to learning new things (especially the latest beverage recipe!)
Are experienced with responsibilities like cash-handling and store safety.
Can keep cool and calm in a fast-paced, energetic work environment.
Have excellent communications skills.
From free coffee to competitive pay, Starbucks is proud to offer a comprehensive compensation and benefits package to our eligible part-time and full-time partners. Benefits include 100% tuition coverage through our
Starbucks College Achievement Plan
, health coverage with a variety of plans to choose from, and stock & savings programs like our equity reward program,
Bean Stock
. What's more, Starbucks offers flexible scheduling and opportunities for paid time off. Visit starbucksbenefits.com for details.
Benefit Information
Summary of Experience
Customer service experience in a retail or restaurant environment - 1 year
Basic Qualifications
Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays
Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodations
Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers
Prepare and coach the preparation of food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients
At least six (6) months of experience delegating tasks to other employees and/or coordinating the tasks of two (2) or more employees
Knowledge, Skills and Abilities
Ability to direct the work of others
Ability to learn quickly
Effective oral communication skills
Knowledge of the retail environment
Strong interpersonal skills
Ability to work as part of a team
Ability to build relationships
As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation that accrues starting at .01961 hours based on a 40 hour week up to 40 hours annually (64 hours in California) after an introductory period, sick time (accrued at 1 hour for every 25 or 30 hours worked, depending on work location), and additional pay if working on one of eight observed holidays. Starbucks also offers eligible partners participation in a 401(k)-retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor's degree through Arizona State University's online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative.
For additional information regarding partner perks and more detailed information regarding benefits, go to
starbucksbenefits.com.
At Starbucks, it is typical for new partners to be hired at the entry point of the range for their role, which is based upon geographic location. Individual compensation decisions are dependent upon the facts and circumstances of each position and candidate.
Starbucks is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, physical or mental disability, sexual orientation, marital status, military or veteran status, gender identity and expression, genetic information, or any other factor protected by law.
We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at applicantaccommodation@starbucks.com.
Shift Leader
Shift Leader Job In Waldorf, MD
Established in 2021, Flynn Wendy's has swiftly become a key player within the Flynn Group, owning and operating over 190 Wendy's restaurants across the District of Columbia, Maryland, Pennsylvania, Utah, Virginia, and West Virginia. With a diverse and dedicated team of over 6,000 employees, Flynn Wendy's stands as the 5th largest Wendy's franchise in the entire Wendy's system. Our success is a result of the hard work and commitment of every team member. At Flynn Wendy's, we are dedicated to fostering an inclusive and supportive work environment where the ideas and contributions of every team member are valued and celebrated.
We are is one of seven premier brands of Flynn Group, which was founded in 1999 by Greg Flynn. It has grown since then to the largest franchise operator in the world. Flynn owns and operates a diversified portfolio of restaurants in iconic, world class brands across diverse segments, including Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell Wendy's and Planet Fitness. Our primary mission is to be the premier operator within each of these brands. We will achieve this by focusing on our core values; Care Genuinely for People, Play like a Champion, and Win as One.
**Quality is our Recipe** here at Wendy's. And like the fresh ingredients that go into our recipes, we want our employees to also be outstanding. Not only do we want you to provide customers with great-tasting food, but also with service that puts a smile on their faces and keeps them coming back for more.
We are currently hiring for Shift Leaders who are motivated people with excellent interpersonal skills, and the ability to establish a team that works well together, increase profits, and provide outstanding service. We are looking for someone who takes the lead to tackle problems, seeks help from others when appropriate, and is willing to provide help and mentorship to their team. If you have prior restaurant experience, you may qualify!
What else is in it for you?
+ Same Day Pay
+ Flexible Schedules
+ Growth and Development
+ Free Meals
+ Retirement Plan (eligibility requirements)
+ Group Health Insurance (eligibility requirements)
Compensation: Wendy's Shift Leader $16 to $20.50 per hour based on experience and restaurant location.
Flynn Group is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations/adjustments for individuals with disabilities. If you require any accommodation or adjustments throughout the application process, please let us know. We look forward to reviewing your application and potentially welcoming you to our premier team!
Lead Clinician I/II School Based Rapid Access Outpatient Therapy - Salary Range $61,868.12
Shift Leader Job 20 miles from Waldorf
The Richmond Behavioral Health Authority is seeking a highly energetic and motivated Lead Licensed or License Eligible Clinician to join our School Based Rapid Access Outpatient Therapy Team. This incumbent will provide general oversite of clinical operations provided by the school based mental health team. The incumbent will provide intake & assessment services, evidence-based outpatient treatment modalities, substance use screenings, and liaison activities within our expanding school based mental health program. Services will be provided across multiple RPS school sites. The incumbent will ensure that therapeutic services are properly executed, including but not limited to assisting with the referral and admissions process, coordinating clinical activities, providing training, instruction and direction to subordinate staff as needed, and ensuring all clinical documentation is completed. Work is performed under the general direction of the Program Manager.
Our innovative approach includes concurrent documentation and advanced technology, providing an engaging work environment. Ideal candidates should be adaptable, team-oriented, and comfortable in office-based, telehealth, and school-based settings. Be part of a team that makes a real difference, supported by our commitment to your professional growth.
Essential Functions
Provides ongoing clinical and administrative supervision to staff providing services to clients.
Oversees the work of staff as assigned; coaches, counsels, and evaluates staff performance; addresses complaints and resolves problems of staff.
Performs intakes, client assessments and diagnostic interviews; conducts mental health assessment and monitors level of functioning.
Observes treatment services facilitated by subordinates to clients and provides clinical feedback.
Monitors and audits clinical and medical records and practices for compliance with regulatory, reimbursement and agency standards; reviews documentation for accuracy; reviews and signs paperwork of clinicians as needed.
Facilitates staff meetings in the absence of the supervisor to discuss client concerns or changes and clinical practice; consults with teams in the planning and development of treatment and discharge plans.
Serves as a representative at interdisciplinary treatment team meetings and clinical staffings/case consultations; attends other meetings as required.
Develops ongoing clinical trainings to meet the needs of the team
Monitors client compliance with discharge plans.
Represents clients and Authority in court and legal proceedings.
Prepares various reports and case related correspondence.
Attends professional conferences and trainings as required.
Supervises student interns as directed.
Position Requirements
Education and Experience
Required: Current VA license as LCSW, LPC, LCP or LMFT with an advanced degree in social work, psychology, or counseling and at least two years post-graduate experience in service delivery with children and/or adults experience mental health needs is preferred. Licensed eligible candidates will be considered.
Special Requirements
Valid driver's license in the Commonwealth of Virginia.
Full-Time/Part-Time
Full-Time
Open Date
10/7/2024
Close Date
About the Organization
Join the Fearless!
Richmond Behavioral Health Authority (RBHA) is licensed by the Virginia Department of Behavioral Health and Developmental Services and is the statutorily established public entity responsible for providing mental health, intellectual disabilities, substance abuse and prevention services to the citizens of the City of Richmond.
Our Mission:
RBHA promotes health, wellness, and recovery for the people and communities we serve.
Our Vision:
An inclusive, healthy community where individuals are inspired to reach their highest potential.
Our Values:
Equity / Innovation / Quality / Inclusion / Accessibility / Transparency / Compassion / Integrity
Creating Healthy Communities - One Person, One Family, One Community at a time.
RBHA is committed to providing behavioral health services to all Richmond residents regardless of race, color, gender, age, religion, disability, or national origin.
Services are provided directly by RBHA staff and through contracts with private providers in the community. Funding is received through fees from consumers, the Commonwealth of Virginia, the City of Richmond, and local and state grants.
Starting Salary Range
$61,868.12
EOE Statement
Richmond Behavioral Health Authority provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Security Team Lead
Shift Leader Job 27 miles from Waldorf
This program consists of network operations, architecture and engineering support, security engineering, change management, special application deliveries.
The Security Team lead will have the responsibility to ensure the adequate security posture for numerous network security tools and applications supporting network security and infrastructure activities. The responsibilities also include the maintenance of the System Security Plan (SSP) is required, the management of cybersecurity governance and risk, security assessment and authorization (A&A) compliance, vulnerability management, security configuration management, delivery of Customer deliverables, creation of Customer briefs for status and regular meetings. The security team lead will interface across the program ensuring support of the technical roadmap interfacing with Network Operations as well as the architecture engineering group.
Primary Responsibilities:
Provide on-site support to the health agency in MD
Lead a team of security engineers for delivery of Cybersecurity project management, continuous diagnostics and mitigation, threat mitigation and incident response, security architecture support, critical infrastructure protection, patch management, vulnerability management, risk management, information assurance, penetration testing, cybersecurity services, and Security Assessment and Authorization (SA&A) documentation.
Manage Firewall, Web Filtering, Intrusion Prevention Systems (IPS), Intrusion Detection Systems (IDS), Network Access Control (NAC), Domain Name Systems (DNS), Remote Access VPN (RA-VPN), Application Delivery/Load Balancing, Secure Sockets Layer (SSL) Certificate Management solutions
Lead implementation of new security projects including estimation, design, development, testing and deployment and track status throughout
Support operations team with cybersecurity guidance for day-to-day operations
Prioritize and assign tasks to the security engineering staff
Recommend best business practices and secure methodologies to maintain and/or improve security posture of the information systems within the designated service area to the SAM and system owners
Provide support to service areas with implementing new security policy / procedures / mandates, processes, memos, and guidance (e.g., OMB, NIST 800-37 rev2)
Required Qualifications:
Bachelor's Degree in Computer Science, Information Systems, Engineering or other related discipline or equivalent related experience
Minimum of seven (7) years of Network Security experience
Active CCNP or CCIE Certification
Minimum of three (3) years of experience leading a cybersecurity tea
Minimum three (3) years of experience supporting SA&A activities for a Federal customer
Deep technical understanding of core current cybersecurity technologies as well as emerging capabilities
Demonstrated understanding of security best practices, security solutions, and methodologies for risk management
Demonstrated understanding of the life cycle of cybersecurity threats, attacks, attack vectors and methods of exploitation with an understanding of intrusion set tactics, techniques and procedures (TTPs)
Demonstrated experience working with enterprise firewall, IPS/IDS, DNS, PKI, and remote access VPN solutions
Must be able to obtain a public trust security clearance
Preferred Qualifications:
Active CISSP certification strongly desired
ITIL 4, CCIE, CCNP
Operational experience with environments employing cloud or software-defined networking
Operational experience using ScienceLogic SL1
Demonstrated experience implementing successful continuous process improvement within an IT infrastructure environment
Experience using ServiceNow Project Portfolio Management
shift supervisor - Store# 59327, MILLERSVILLE
Shift Leader Job 39 miles from Waldorf
Join us and inspire with every cup!
At Starbucks, it's all about connection. People are at the heart of who we are, especially the people that are a part of our store team. We connect with each other, our customers and our communities to make a positive impact every day. We believe in working together to make a difference and in celebrating our shared success, which is why we call ourselves Starbucks “partners.” Starbucks is a place of warmth and belonging, where everyone is welcome, and we value the unique experiences that each partner brings to our team!
As a Starbucks shift supervisor, you'll be a role model of the store operations standards that define our
Starbucks Experience.
You'll lead each shift, working alongside a team of baristas to deliver quality customer service and expertly-crafted products. You'll be in an energetic store environment where you'll have the ability to positively influence and guide others, maintain an encouraging team environment, and grow your leadership skills. We believe our shift supervisors are leaders in creating an uplifting experience for our customers and partners alike.
You'd make a great shift supervisor if you:
Take initiative and act as a role model to others.
Enjoy working as a team and motivating others.
Understand how to create a great customer service experience.
Have a focus on quality and take pride in your work.
Are confident in leading, deploying, and guiding others.
Are open to learning new things (especially the latest beverage recipe!)
Are experienced with responsibilities like cash-handling and store safety.
Can keep cool and calm in a fast-paced, energetic work environment.
Have excellent communications skills.
From free coffee to competitive pay, Starbucks is proud to offer a comprehensive compensation and benefits package to our eligible part-time and full-time partners. Benefits include 100% tuition coverage through our
Starbucks College Achievement Plan
, health coverage with a variety of plans to choose from, and stock & savings programs like our equity reward program,
Bean Stock
. What's more, Starbucks offers flexible scheduling and opportunities for paid time off. Visit starbucksbenefits.com for details.
Benefit Information
Summary of Experience
Customer service experience in a retail or restaurant environment - 1 year
Basic Qualifications
Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays
Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodations
Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers
Prepare and coach the preparation of food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients
At least six (6) months of experience delegating tasks to other employees and/or coordinating the tasks of two (2) or more employees
Knowledge, Skills and Abilities
Ability to direct the work of others
Ability to learn quickly
Effective oral communication skills
Knowledge of the retail environment
Strong interpersonal skills
Ability to work as part of a team
Ability to build relationships
As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation that accrues starting at .01961 hours based on a 40 hour week up to 40 hours annually (64 hours in California) after an introductory period, sick time (accrued at 1 hour for every 25 or 30 hours worked, depending on work location), and additional pay if working on one of eight observed holidays. Starbucks also offers eligible partners participation in a 401(k)-retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor's degree through Arizona State University's online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative.
For additional information regarding partner perks and more detailed information regarding benefits, go to
starbucksbenefits.com.
At Starbucks, it is typical for new partners to be hired at the entry point of the range for their role, which is based upon geographic location. Individual compensation decisions are dependent upon the facts and circumstances of each position and candidate.
Starbucks is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, physical or mental disability, sexual orientation, marital status, military or veteran status, gender identity and expression, genetic information, or any other factor protected by law.
We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at applicantaccommodation@starbucks.com.