About Ace Retail Group
Ace Retail Group (ARG), is a division of Ace Hardware Corporation that owns and operates several Ace brands, including Westlake Ace, Great Lakes Ace, Buikemas Ace, Outer Banks Ace, Dennis Company, and Breed & Company.ARG is one of the largest hardware retailers in the United States and has two headquarters located in Lenexa, KS and Farmington Hills, MI.ARGs origins date back over a century and operates over 250 neighborhood stores located throughout the United States.Great people make ARG stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of: Winning, Excellence, Love, Integrity, Gratitude, Humility and Teamwork.
General Summary
The Floor Supervisor will assist with managing overall store operations and assume primary responsibility for store operations in the absence of the General Manager and/or Assistant Managers. The Floor Supervisor will also assist in managing and directing staff to achieve company goals and objectives.
Essential Duties & Responsibilities:
Customer Service
Project a positive representation of Ace Retail Group.
Proactively assist customers in solving problems.
Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store.
Project a friendly, outgoing demeanor; work well with customers as well as associates.
Ensure all calls and pages are answered promptly, courteously and effectively.
Handle customer complaints. Work to resolve problems with the customer and have Ace Retail Group's best interest taken into consideration.
Possess excellent product knowledge and knowledge of store layout and location of products.
Store Operations
Ensure a positive, professional and safe work environment for all associates.
Supervise the general operations of the entire store.
Responsible for opening and closing the store.
Assist with the implementation of Store Support Center programs.
Help ensure successful Loss Prevention, Safety and Internal Audits.
Work with General Manager, Assistant Manager-Operations and Assistant Manager-Merchandising on all aspects of running the store.
Communicate any operational or managerial issues to the General Manager in a timely manner.
Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise areas.
Help ensure that weekly price changes and label updates are completed timely and accurately.
Assist with all cashiering functions including training, maintenance, audits, and reports.
Perform all other duties as assigned.
Inventory & Merchandising
Help ensure forklift operations and receiving is completed in a safe and efficient way.
Assist to ensure receiving; checking in and stocking of merchandise for the store is being done completely.
Assist with maintenance of back stock levels.
Assist to ensure that cycle counts and negative on hand reports are completed timely and accurately.
Assist with merchandise resets throughout the store.
Assist to ensure all signage is current in the store.
Present a clean and orderly sales floor, including end caps and promotional and incremental merchandising.
Leadership
Manage all aspects of store operations in the absence of the General Manager, Assistant Manager-Operations or Assistant Manager-Merchandising.
Lead by example; be approachable by all associates and customers.
Assist in training of all associates.
Participate in store meetings.
Communicate any merchandising, cost control or sales idea to the General Manager for follow up.
Work with the General Manager, Assistant Manager-Operations, and Assistant Manager-Merchandising to prepare for advancement.
Other Essential Requirements
Ability to exhibit and incorporate our Core Values into daily decisions and interactions with others:
WINNING In business, money is the score. To win, we must perform, compete, and have fun.
EXCELLENCE Striving to be our best through continuous improvement and inspiration.
LOVE Love the people, love the work and love the results.
INTEGRITY Honesty, reliability, high character and ethical behavior.
GRATITUDE Appreciating being in the business of serving others.
HUMILITY A modest and respectful approach to leadership and work.
TEAMWORK Collaboration over control or credit; together we are Ace.
Previous retail management experience preferred. Hardware experience preferred.
Standing, walking, lifting (up to 25lbs) and climbing.
Compensation Details
$16.00 per hour
For a full list of benefits and open positions, please visit us at: ************************************************************
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Equal Opportunity Employer
Ace Retail Group is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military discharge, or any other action covered by federal or state laws.
Required
Preferred
Job Industries
Retail
$16 hourly 1d ago
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Shift Leader - $17/hr.
Portillos Hot Dogs, LLC 4.4
Shift leader job in Sterling Heights, MI
Job Description
Portillo's was just named one of QSR's Best Brands to Work For! Read more here.
Do you relish the opportunity to create lifelong memories with customers? Can you add that extra special ingredient to our staff of high-performing leaders? At Portillo's, we're looking for ShiftLeaders to join our team! You will be responsible for assisting with the operation of the restaurant by directing hourly crew in food production, equipment maintenance as well as inventory costs and controls.
At the heart of Portillo's, we value Family, Greatness, Energy and Fun. Igniting the senses with unrivaled food and experiences, it all comes together to create lifelong memories for our guests.
What's in it for you?
Hot dog! The pay rate for this role is $17.00/hour. This position is also served with:
Participation in a discretionary bonus program based on restaurant performance, among other ingredients
An additional $2/hour for all hours worked after 11pm, $2/hour during inclement weather, and $3/hour to work on holidays*
Free shift meals
Career advancement opportunities - we're growing!
Dedicated ShiftLeader learning & development plus educational benefits
Perks and discounts - access to hundreds of discounts from movie tickets to gym memberships and more
Counseling and support resources through our Employee Assistance Program (EAP)
DailyPay: Access your pay when you need it!
Monthly “Franks a Lot” employee appreciation
Working full time (30 hours or more per week)? You'll also be eligible for a bun-believable benefits package that includes:
Your choice of health insurance from among three medical plans (including a PPO), two dental plans, and a vision plan
A flexible time off program
Our 401(k) with company match
Paid life insurance
Flexible Spending Accounts - healthcare and dependent care
Beef Stock - our Employee Stock Purchase Plan**
Voluntary Benefits like pet insurance, critical illness coverage, and identity theft insurance · Learn more about our benefits here
*Easter, Memorial Day, July 4, Christmas Eve, New Year's Day
**Must have worked at Portillo's for 1 year with an average of at least 20 hours over a 6-month period
$17 hourly 3d ago
Shift Leader/Key Holder
Oberweis Dairy 4.4
Shift leader job in Royal Oak, MI
ShiftLeaderKey
HolderJust
like
our
farm
fresh
milk
and
super
premium
ice
cream
a
career
at
Oberweis
is
simply
the
best
Join
our
amazing
team
of
friendly
faces
to
work
in
a
fun
goal
oriented
work
environment
With
competitive
salaries
benefits
and
perks
youll
soon
find
that
the
sweetest
careers
begin
at OberweisMust be at least 18 years old Hourly Rate Pay starting at 15hr ShiftLeaders Work Hours 3 5 days per week Is your calling to be a team leader while providing a world class experience Are you up to the challenge to making someones life a little happier a little easier and a lot more delicious If so we want you Heres the scoop Our ShiftLeaders Key Responsibilities Assist Manager and Assistant Manager in supervision of employees in every phase of product preparation and customer service Know all functions of the store and be able to step in and perform any of the job duties Perform opening and closing duties based on schedule Exceed customer expectations Assist Manager and Assistant Manager in handling of monies and back deposits in a safe and responsible manner Physical Requirements Bend stoop and reach to receive inventory stock serve customers and clean store Carry up to 30 IbsAs a ShiftLeader we offer Flexible schedules Growth and development turning your job into a career Good Job recognition and incentive program for being a great employee An established career path plan with continuous on going leadership training Corporate product discount of up to 50 on our delicious products About Oberweis part of the Hoffmann Family of Companies Oberweis Dairy is still a family owned business that has been serving smiles for nearly 100 years We proudly provide our customers with superior tasting products and exceptional customer service Since 1927 Oberweis has expanded from premium milk and ice cream to our family of restaurant brands Oberweis Ice Cream & Dairy Store That Burger Joint Wood Grain Pizzeria Oberweis Home Delivery Service and at a grocery store near you In June of 2024 the Hoffman Family of Companies acquired Oberweis pledging to uphold the brands tradition of quality and passion for delivering exceptional dairy products When you walk through the doors of an Oberweis Ice Cream & Dairy Store youll instantly feel as if youve gone back in time to the good old days of sitting down at the counter of your local soda fountain for a tasty ice cream treat Satisfy your craving for high quality classic American comfort food at That Burger Joint where you can order hand cut fries smothered in cheese and bacon juicy double patty burgers and of course a hand dipped Oberweis shake Visit us at WoodGrain Pizzeria for hand crafted fast fired pizzas and premium quality salads All of our made to order menu items are fresh and made completely from scratch Add convenience to your already busy schedule with Oberweis easy and convenient Home Delivery Service Every week customers choose from over 300 hand selected quality dairy and grocery items that are delivered right to their front door Service is offered throughout the Midwest in Illinois Wisconsin Missouri Indiana and Michigan Find your favorite Oberweis products in your local grocery store Oberweis milk drinks and ice cream products are available in over 850 grocery stores throughout the United states Its a promise from our family to yours that what youre about to enjoy has been sincerely cared for in every possible way Whether its a scoop of super premium ice cream or farm fresh products delivered right to your door Oberweis pledges every single day to make life a little easier and a lot more delicious
$15 hourly 60d+ ago
Village Kitchen Leader
Yum Village LLC
Shift leader job in Detroit, MI
Job DescriptionAfro-Caribbean Food Justice. Fresh-made, delicious Afro-Caribbean Food & Drinks available to every village. Our kitchen allows us chef-prepared meals efficiently priced to what the community can afford. Well bring ready-to-eat meals to you at home, work, school, or on the go to your Village of choice.
Together we can make a just food village, where good food is affordable and accessible to all.
Food served fast does not have to be a typical fast-food experience. YumVillage has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone.
THE OPPORTUNITY
As Kitchen Leader, you will learn how to prepare great food, grill meats, and saut vegetables. You are responsible for making sure our food is absolutely delicious. Youll order the food and train others to become future kitchen managers.
The Kitchen Leader helps ensure the quality and safety of YumVillages delicious food every day. They see to it that the kitchen is clean, organized and well stocked; and that the equipment is properly maintained and in good condition. Throughout the process they are serving as a role model for Crew members, helping them learn to become future Kitchen Leaders. At its core, as with every position at YumVillage, it is about promoting teamwork and creating a great customer experience. While on the clock, the Kitchen Leaders are always busy on their feet, accomplishing their stations goals, taking on tasks that they see that need to get done, and pitching-in to help their teammates.
Benefits/Perks
Flexible Scheduling
401k
Healthcare
Competitive Compensation
Career Advancement Opportunities
Job Summary
We are seeking an experienced Kitchen Leader to join our team! As a Kitchen Leader, you will be responsible for the restaurants operational performance during your shift. You will create employee schedules, supervise staff, and assign duties to ensure the restaurant runs smoothly. The ideal candidate is a strong leader with restaurant experience.
Responsibilities:
Train and manage employees and assign duties as needed
Lead team in providing exceptional customer service
Resolve customer complaints gracefully and with tact
Adhere to all health and safety rules and regulations
Provide sales and productivity reports to upper management
Maintain appropriate inventory levels, reorder and restock when necessary
Cover the shifts of absent employees
As Kitchen Leader, you will learn how to prepare great food, grill meats, and saut vegetables
You are responsible for making sure our food is absolutely delicious
Youll order the food and train others to become future kitchen leaders
The Kitchen Leader helps ensure the quality and safety of YumVillages delicious food every day
They see to it that the kitchen is clean, organized and well stocked; and that the equipment is properly maintained and in good condition
Throughout the process they are serving as a role model for Crew members, helping them learn to become future Kitchen Leaders
Ensuring food quality by cooking and prepping food to order, and following kitchen procedures
Monitoring food waste and inventory levels, and resolving food quality issues
Supporting a strong team dynamic between back of house Crew and front of house Crew
Communicating with Crew members and customers effectively in order to ensure great customer service and throughput
Ensuring the kitchen is properly cleaned and sanitized
Monitoring kitchen equipment and ensuring it is kept in good repair; making sure malfunctioning equipment is repaired as quickly as possible
Ensuring that the kitchen itself and all Crew members meet the necessary guidelines to ensure there are no injuries or accidents
Filling out Material Safety Data Sheets (MSDS) and Inventory Rotation (FIFO)
Qualifications:
High school diploma/GED
Previous food service experience
Familiarity with Microsoft Office, restaurant management software, and POS software
Ability to remain calm and thrive under pressure
Excellent management and leadership skills
Strong communication and problem-solving skills
Have YumVillage Crew member experience
Have the ability to understand and articulate YumVillages Food With Integrity philosophy
Have the knowledge and ability to speak, write, and understand the primary language(s) of the work location
$32k-41k yearly est. 23d ago
Shift leader
Biggby Coffee 3.8
Shift leader job in Auburn Hills, MI
Bring an enthusiastic attitude and reliable leadership every week. Desire to help people grow and to teach others the Biggby systems that provide exceptional products and services for our customers. An appreciation for the value of each customer that stops by our store.
Leadership:
i) Learn, model, coach and ensure BIGGBY operational systems are followed
ii) Effectively use the Biggby barista timeline to ensure smooth business operations
iii) Effectively use the Leadership Tools to ensure smooth business operations
iv) Promote a positive and healthy work environment through daily use of company best practices;
v) Assist other leaders to promote employee development and business growth
vi) Communicate openly and honestly with peers and leaders.
vii) Expected to help cover shifts as needed.
Attitude:
• Eager to learn
• Willingness to adopt the Biggby systems and standards
• Genuinely care for our fanatical customers
Duties:
Perform model and teach BIGGBY processes and techniques involving:
Cashier (suggestive selling; cash handling; order accuracy)
Drink-making (use of espresso and other coffee equipment)
Food production (preparing bagels and bagel sandwiches)
Cleaning
Safety procedures
Requirements::
Able to comfortably lift 30 lbs
Able to stand for duration of shift
Legally authorized to work in the U.S.
Must be at least 18 years old
Reliable transportation
Must work at least 5 shifts per week for a minimum of 35 hours per week
Prior food service leadership experience
$29k-34k yearly est. 60d+ ago
Shift Leader
Crew 4.1
Shift leader job in Livonia, MI
Full job description Immediate Opening: Pizza Maker Positions A leading national pizza franchise is seeking enthusiastic and detail-oriented individuals to join our team as Pizza Makers. These positions are available immediately and offer: * Competitive hourly pay
* A fast-paced, fun work environment
* Opportunities for growth within the company
Locations: URGENT OPENING ON ALL 3 LOCATIONS
* Livonia, MI
* Garden City, MI
* Wixom, MI
Position Overview
As a Pizza Maker, you will play a key role in creating high-quality pizzas that meet our standards of excellence. This hands-on role requires attention to detail, teamwork, and a passion for delivering the best pizza to our customers.
Key Responsibilities:
* Prepare and assemble pizzas according to recipes and customer specifications.
* Operate kitchen equipment safely and efficiently, including ovens and dough presses.
* Maintain cleanliness and organization of the kitchen and prep areas.
* Follow food safety and sanitation guidelines to ensure a safe environment.
* Work collaboratively with team members to fulfill orders quickly and accurately.
* Monitor inventory levels and communicate needs to management.
Skills and Qualifications:
* Previous experience in food preparation or pizza-making is preferred but not required.
* Strong work ethic with the ability to thrive in a fast-paced environment.
* Excellent communication and teamwork skills.
* Attention to detail to ensure consistency and quality in every pizza.
* Reliable transportation and punctuality.
* Flexibility to work evenings, weekends, and holidays as needed.
Why Join Us?
At Papa John's, we are passionate about creating the best pizza and providing a positive experience for our customers and employees. Join a team that values hard work, dedication, and growth opportunities.
Interested? Here's How to Apply:
Send your resume to:
Attn: HR
Email: *********************************
Call / text: **************
Start your journey with Papa John's today and help us deliver "Better Ingredients. Better Pizza!" at our Livonia, Garden City, and Wixom locations.
Job Types: Full-time, Part-time, Contract
Pay: $13.00 - $20.00 per hour
Expected hours: 40 - 45 per week
Benefits:
* Employee discount
People with a criminal record are encouraged to apply
Shift availability:
* Night Shift (Required)
* Overnight Shift (Required)
* Day Shift (Required)
Ability to Commute:
* Livonia, MI 48154 (Required)
Ability to Relocate:
* Livonia, MI 48154: Relocate before starting work (Preferred)
Work Location: In person
$13-20 hourly Easy Apply 1d ago
Dunkin Crew/Shift Leader
Pitstop 4.1
Shift leader job in Macomb, MI
We are hiring for:
50995 Vandyke ave, Shelby twp MI
57777 Gratiot Ave, New Haven MI
We are looking for energetic people to join our growing team! As a crew member you will be taking orders, handling transactions, making drinks & sandwiches, making sure food safety is at its best and be a leader in customer service. Grow in a growing network to become a shiftleader, or even part of our management team! Previous customer service is preferred, but not required.
We are a FUN, fast paced store looking to add to our growing team. We are a great company to work for with many opportunities. Must be good with people, be on time, have reliable transportation, be able to multi task, proactive, and a overall team player.
We are looking for morning & afternoon shift! Full-time and part-time crew members. Starting pay is based on experience, plus tips, with regular pay increases. We offer flexible scheduling, and opportunities for advancement in our growing company.
If you think you have what it takes to be a part of our team, we want to hear from you!
Please send us your resume if this is you!
\You are applying for work with a franchisee of Dunkin' Donuts not Dunkin' Brands, Inc. or any of its affiliates. Any application or information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.\
Requirements
Experience is a plus
Competitive wages (depending on experience)
Company Information
Dunkin' is the world's leading baked goods and coffee chain, serving more than 3 million customers each and every day. True to our name, we offer 50+ varieties of donuts, but you can also enjoy dozens of premium beverages, bagels, breakfast sandwiches and other baked goods.
$31k-38k yearly est. 60d+ ago
SHIFT SUPERVISOR (DAY)
Braum's Inc. 4.3
Shift leader job in Clinton, MI
Shift Supervisor Restaurant - Food Service Supervisor - Management If you are a positive, energetic person looking for a career that offers an excellent compensation package and the chance for advancement, Braum's is the place for you! Position: Shift Supervisor Minimum Experience: 1 year Shift: 5:30 am - 3:00 pm Hourly Compensation: $14.50 - $15.00 (annually $35,500 - $37,000)
Shift Supervisor's role: Braum's leaders execute the company's brand strategy and promote its vision, mission and values, resulting in a great customer experience and maximized sales. By recognizing the importance of our people, we can strengthen the team's contribution toward unit goals being achieved. Teach, coach and provide leadership to the store crew members. Maximize store sales through customer satisfaction and food quality. Oversee the shift operations of Braum's food service function, grocery market and fountain sales. Actively participate in monitoring inventory and supply levels, kitchen equipment, safety and cleanliness as needed. Share in responsibility for ensuring that Braum's store policies and practices are implemented and followed accordingly. Work Schedule: Work days vary based on a rotating 3 week schedule with an expected 45 hour work week. Reports to: Assistant Manager
If your work experience demonstrates the following traits/abilities we would like to hear from you. Customer focus. Work ethic with high standard for integrity. Positive approach to training, developing and interacting with all team members. Ability to build a successful team by building an environment of trust. Ability to adapt to customer and employee needs as well as store environment conditions. Can communicate effectively with leadership team members. Follow-up and follow through discipline. Initiate action and achieve goals. Organized, detailed and able to follow practices/procedures. Retail experience. High School Diploma or G.E.D. Must be at least 21 years old Must have valid Driver's License Benefits: Medical insurance Dental insurance Vision insurance 401k retirement planning with company match Short-Term Disability insurance Paid vacations Product discounts and MORE! Braum's is an equal opportunity employer A criminal background check and a job-fit assessment are required as part of the on-boarding process. 2026-0083
$35.5k-37k yearly Auto-Apply 2d ago
Shift Lead Afternoon Shift
Crumbl Cookies
Shift leader job in Fenton, MI
This is for the afternoon shift with hours 12pm-6pm. We're flexible!
This is for the NEW Crumbl Cookies store in Fenton! We expect the store to open in September!
We are a very busy, fast paced bakery. Our shift leads who have prior food and restaurant experience thrive in our store and are paid more for their prior experience.
Work with the manager to make sure the right cookies are being mixed, baked and dressed at the right times in order to get them out to the customers. Keeping cookies in stock all day is the name of the game!
In order to keep cookies in stock, we keep inventory organized and communicate across shifts all day using an app. We have lots of digital support from Crumbl with training and techniques. Being able to handle high volume traffic and help direct our crew on which tasks to be on at the right times, helps our store run smoothly to make it a great environment to work in. It also creates great customer service which brings happy, smiling customers into the store week after week.
Many of our shift leads have restaurant/food experience but have no previous baking experience. Enjoying baking is a plus! We have many shifts available from 5am to midnight Monday through Saturday so we can accommodate many schedules as well as full or part time. We are busiest on weekends!
If you're detail oriented, love to stay busy and do many tasks on a shift, this job is for you!
$28k-37k yearly est. 60d+ ago
Crisis Care Shift Supervisor (Contingent)
Detroit Wayne Integrated Health Network 4.1
Shift leader job in Detroit, MI
Under the general supervision of the Crisis Care Center - Site Director, the Crisis Care Shift Supervisor is responsible for providing general supervision and monitoring for the Crisis Care Center. This position will also provide clinical support for clients of the Crisis Care Center.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Serves as the onsite immediate supervisor for team members through role modeling, coaching and assisting the unit.
Oversees daily operations.
Creates a healthy partnership with stakeholders.
Monitors and oversees workflows at the DWIHN Crisis Care Center.
Monitors and oversees guest visits at the DWIHN Crisis Care Center.
Provides support and development to staff by modeling position functions for the team.
Ensures that services and linkage are provided for ongoing recovery and treatment services.
Serves as the mental health professional for individuals until they are enrolled in services at other community agencies.
Determines a provisional diagnosis, obtains documentation of medical necessity, and submits authorizations for service.
Conducts thorough clinical assessments and treatment plans for services.
Assesses the individual's needs and provides appropriate support and referrals.
Provides short-and long-term recovery-oriented therapeutic counseling and education on a group or individual basis.
Provides family education and family counseling.
Completes clinical documentation as required.
Facilitates recovery education courses.
Conducts thorough clinical assessments and treatment plans for services.
Provides crisis management services and responds to urgent/emergent participant needs.
Implements the transition/discharge care plan in partnership with each participant.
Works in concert with the Site Director and Unit Administrator to ensure that quality, compliance, and deliverables are met.
Works with the Site Director and Unit Administrator regarding personnel matters.
Performs related duties as assigned.
KNOWLEDGE, SKILLS AND ABILITIES (KSA'S)
Knowledge of DWIHN policies, procedures and practices.
Knowledge of the DWIHN provider network and community resources.
Knowledge of the Michigan Mental Health Code.
Knowledge of MDHHS policies, rules, regulations and procedures.
Knowledge of Federal policies, rules, regulations and procedures as it relates to DWIHN.
Knowledge of behavioral health and mental health principles and practices.
Knowledge of the Michigan Medicaid Provider Manual.
Knowledge of MHWIN.
Knowledge of the LOCUS model.
Knowledge of the clinical care process (screening, assessment, treatment planning, case management and continuing care).
Knowledge of and ability to use screening and assessment tools for behavioral health services.
Knowledge of Crisis Operations principles and practices.
Knowledge of Crisis Center operations and management.
Knowledge of Crisis Center programs.
Knowledge of the Adult continuum of care for all disability designations (I/DD, SMI, Co-Occurring Disorder).
Knowledge of adult services: Outpatient, Co-Occurring services, CM, ACT, Supported Employment, and Med Drop.
Knowledge of ICD 9, CPT Codes, DSM-IV Statistical Manual or most current diagnostic edition.
Knowledge of medical and behavioral health practices and terminology.
Knowledge of compliance standards.
Knowledge of Medical Necessity Criteria for Behavioral Health Services.
Knowledge of the American Society of Addiction Medicine Patient Placement Criteria (ASAM).
Knowledge of the Federal Confidentiality Regulations, 42 CFR, Part 2.
Knowledge of documents / regulations that govern the provision of mental health services, e.g., Medicaid Manual Mental Health and Substance Abuse Chapter III, State Plan for Medicaid, Michigan Department of Health and Human Services Quality Plan, BBA requirements and the Mental Health Code.
Supervisory skills.
Management skills.
Team Leadership skills.
Training skills.
People management skills.
Project management skills.
Coaching skills.
Conflict Resolution skills.
Assessment skills.
Evaluation skills.
Organizational skills.
Planning skills.
Decision Making skills.
Interpersonal skills.
Customer Service skills.
Communication skills.
Active Listening skills.
Teaching skills.
Computer skills (Word, Excel, Access, Power Point, Outlook, Teams).
Team building skills.
Relationship-building skills.
Ability to communicate orally.
Ability to communicate in writing.
Ability to work effectively with others.
Ability to work with an ethnically, linguistically, culturally, economically and socially diverse population.
Judgement/Reasoning ability.
REQUIRED EDUCATION:
A Master's Degree from a recognized college or university in the Human Services, the Social Services, Nursing (a Bachelor's Degree will be accepted), Public Health, Public Administration, Healthcare Administration, Health Management, Psychology, Counseling, Social Work or a related field.
REQUIRED EXPERIENCE:
Five (5) years of full-time paid professional experience working in a human service, social service, mental health or behavioral health setting.
AND
Two (2) years of full-time paid professional experience in crisis services.
AND
Two (2) years of full-time paid professional experience as an executive, administrator, manager or supervisor in a human service, social service, mental health or behavioral health setting.
REQUIRED LICENSE(S).
A Valid State of Michigan clinical licensure: RN, LMSW, LMHC, LPC, LLP or PhD.
(A limited license will be accepted).
A valid State of Michigan Driver's License with a safe and acceptable driving record.
WORKING CONDITIONS :
This position will work in the DWIHN Crisis Care Center. This position will be required to work with persons who may suffer from mental health or substance abuse crises.
Crisis Care Operations is a 24/7 unit. Candidates will be required to work a 12-hour schedule. Candidates must be able to work a flexible schedule.
This description is not intended to be a complete statement of job content, rather to act as a general description of the essential functions performed. Management retains the discretion to add or change the position at any time.
Please Note: DWIHN requires proof of being fully vaccinated for COVID-19 as a condition of employment. Medical or religious accommodations or other exemptions that may be required by law, will be approved when properly supported. Further information will be provided during the recruitment process.
The Detroit Wayne Integrated Health Network is an Equal Opportunity Employer
$27k-32k yearly est. Auto-Apply 12d ago
Shift Lead, Store Closer
Jet's Pizza
Shift leader job in Northville, MI
Main Responsibilities of a Closing Manager
Responsible for every aspect of quality control and customer service
Problem solving skills and a team leader directing staff while leading by example
Ensuring all orders are made properly and out the door/ promise times are being met
Taking deferred orders
Training staff on closing procedures
MUST HAVE 2 YEARS PIZZA/ KITCHEN EXPERIENCE
Opportunity For Advancement as we are opening new locations!
Closing Manager Job Description
We are looking for an experienced and skilled closing manager with good people and problem solving skills, who will run a closing shift effectively and with attention to detail.
Our Closing manager candidates are required to be in constant contact with the staff and customers. They need to be able to ensure their staff provides the highest quality customer services and monitor the overall financial performance of the store.
The responsibilities of a successful closing manager consist of ensuring timely and quality customer service ensuring our awesome pizza and menu items are being made correctly. You will be responsible for cashing out drivers, closing the store down properly and ensuring the nightly cleaning list is handled. Other duties include inventory and maintaining a positive working environment while in charge
Responsibilities of a Closing Manager
Ensuring employees are staying busy and pickup orders are being made correctly and in a timely fashion
Ensuring all deliveries are accurate and on leaving the store in a timely manner
Customer Service, making sure all customers are 100% satisfied
Maintaining proper labor percentages
Dealing with customer complaints and queries
Overseeing the nightly cleaning of the store
Maximizing profitability and productivity
Motivating staff to upsell items when taking orders
Responsible for closing out drivers shifts
Doing the nightly deposit
Closing Manager Job Requirements
Commercial awareness
Confidence
Resourcefulness
Organizational skills
Teamworking skills
Verbal communication skills
Enthusiasm
Problem-solving skills
Showing initiative
Setting a good example
Work schedule
Weekend availability
Night shift
Supplemental pay
Other
Bonus pay
Benefits
Flexible schedule
Paid training
$28k-36k yearly est. 60d+ ago
Manager, Shift
Syncreon 4.6
Shift leader job in Detroit, MI
DP World delivers tailored, scalable and progressive solutions to customers in more than 100 global locations. The company has managed supply chain synergies for global automotive and technology premier brands for more than 60 years. We are looking for an experienced Operations Shift Manager, based in Detroit, to plan, direct and coordinate the operations at the facility.
About the Role
How you will contribute
* Manage the daily activities of a logistics operation to maximize scheduling and delivery of commodities to the customer.
* Interface with customer to ensure smooth -coordination of scheduling and maximization of schedule adherence; provides input on local conditions, identifies needs and receives direction on real-time staffing increases or decreases.
* Enact contingency plans as needed; escalate and direct activities during system problems, disasters, etc.; identify potential problems, troubleshoot, escalate issues to local and senior management, and participate in post-mortem analysis of problems providing input for future process improvements.
* Review ongoing performance results to targets. Take corrective measures with authorization, escalate as needed
* Responsible for providing effective leadership to the Warehouse Managers and/or team, enforcing company standards, act as a role model.
* Other duties as assigned.
Your Key Qualifications
* Bachelor's degree in business, engineering, or related field preferred.
* Progressive experience performing professional level operational and plant management duties; preferably in automotive or logistics industry.
* Ability to read, analyze, and interpret complex documents. Ability to respond effectively to sensitive inquiries or complaints. Ability to write documents using original or innovative techniques or style. Ability to make effective and persuasive presentations on controversial or complex topics to top management and customer.
* Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
* Proficient personal computer skills including electronic mail, record keeping, routine database activity, word processing, spreadsheet, graphics, etc.
Compensation
DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.
About DP World
Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally.
With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that's fit for the future.
We're rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology - and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.
What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we're at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer's door.
DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures - not just in what we do but also in how we behave.
We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what's possible.
The DP World family comprises of syncreon, Imperial and P&O.
WE MAKE TRADE FLOW
TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.
Job Segment: Logistics, Supply Chain Manager, Supply Chain, Facilities, Operations, Automotive
$28k-36k yearly est. 14d ago
Shift Leader
31071 Jersey Mike's Monroe
Shift leader job in Monroe, MI
Jersey Mike's Subs has been making amazing subs since 1956 in Point Pleasant New Jersey!
The Jersey Mikes tradition was founded on a strong sense of community and commitment to the personal and professional development of our people. Our goal is to serve the highest quality sub sandwich to our customer in a manner that projects a thankful and caring mentality to every person that comes through our door. Our culture is a culture of "giving" and supporting our local communities so that all can be lifted together.
"Jersey Mike's "A Sub Above"
Jersey Mikes is committed to providing our customers with the most enjoyable and satisfying experience possible through our amazing subs and unparalleled customer service.
We understand that it all starts with a winning team of individuals who are fun, personable,diligent, positive, energetic, eager to learn team players who take pride in what they do and who they are. At the end of the day they are focused on executing great customer service with a Great Big Smile! If you possess these attributes and can commit to improving upon them, we would love to speak with you about joining our team!
A ShiftLeader is responsible for supporting the management team in the execution of running their assigned location. This includes, but is not limited to:
1. Coaching the staff to deliver amazing customer service;
2. Producing high quality food;
3. Delivering the Jersey Mike's experience;
4. Cash handling;
5. Following the Learning Management System Training Program;
6. Developing others for career growth;
7. Enforcing policies and procedures;
8. Participating in local and national marketing initiatives;
9. Building sales;
10. Maintaining the cleanliness and proper sanitation practices in the establishment;
11. Being certified in all four positions of the restaurant;
12. Effective communication;
13. Having a sense of urgency;
A ShiftLeader is expected to:
1. Move or Transport up to 50 lbs without assistance unless a medical notation is made whereas any physical disabilities are covered by the Americans with Disabilities Act or a temporary doctor's note with a time frame for the restriction on your ability;
2. Work 38-40 hours per week;
3. Have the ability to get to and from work;
4. Communicate with the GM/AGM/DM of any issues they are having;
5. Lead by example in terms of quality of the food they make, the way they interact and provide customer service, and coming to work in a clean, fitted, and pressed uniform daily.
Create food consistent with Jersey Mikes high quality standards
• Maintain restaurant that is noticeably cleaner than others
• Work in a fast-paced team driven atmosphere
• Ability to multitask and work with a sense of urgency
• Interface with customers and provide an exceptional experience
• Full understanding of the term's accountability and integrity
• Key Holder
• Perform all tasks related to opening and closing of store
• Knows how to bake bread and perform all prep
• Manage and lead crew of 2 to 5 people
• Proficient in slicing
Qualifications for the job:
• Education: High school degree or equivalent
• 1 Year QSR experience preferred
• Other: Must be 18 years or older to operate the slicer
• Serve Safe Certification - Food Handler
• Must have reliable transportation
This website is not operated by Jersey Mike's Franchise Systems. Jersey Mike's restaurants are independently owned and operated franchise locations. Franchisees are independent business owners who set their own wage and benefit programs, which can vary between franchisees. Your application will go directly to the franchisee, and all hiring decisions will be made by the franchisee.
$27k-36k yearly est. 15d ago
Full-time Shift Supervisor (Rochester Hills, MI)
Ace Hardware 4.3
Shift leader job in Rochester, MI
About Ace Retail Group
Ace Retail Group (ARG), is a division of Ace Hardware Corporation that owns and operates several Ace brands, including Westlake Ace, Great Lakes Ace, Buikemas Ace, Outer Banks Ace, Dennis Company, and Breed & Company.ARG is one of the largest hardware retailers in the United States and has two headquarters located in Lenexa, KS and Farmington Hills, MI.ARGs origins date back over a century and operates over 250 neighborhood stores located throughout the United States.Great people make ARG stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of: Winning, Excellence, Love, Integrity, Gratitude, Humility and Teamwork.
General Summary
The Floor Supervisor will assist with managing overall store operations and assume primary responsibility for store operations in the absence of the General Manager and/or Assistant Managers. The Floor Supervisor will also assist in managing and directing staff to achieve company goals and objectives.
Essential Duties & Responsibilities:
Customer Service
Project a positive representation of Ace Retail Group.
Proactively assist customers in solving problems.
Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store.
Project a friendly, outgoing demeanor; work well with customers as well as associates.
Ensure all calls and pages are answered promptly, courteously and effectively.
Handle customer complaints. Work to resolve problems with the customer and have Ace Retail Group's best interest taken into consideration.
Possess excellent product knowledge and knowledge of store layout and location of products.
Store Operations
Ensure a positive, professional and safe work environment for all associates.
Supervise the general operations of the entire store.
Responsible for opening and closing the store.
Assist with the implementation of Store Support Center programs.
Help ensure successful Loss Prevention, Safety and Internal Audits.
Work with General Manager, Assistant Manager-Operations and Assistant Manager-Merchandising on all aspects of running the store.
Communicate any operational or managerial issues to the General Manager in a timely manner.
Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise areas.
Help ensure that weekly price changes and label updates are completed timely and accurately.
Assist with all cashiering functions including training, maintenance, audits, and reports.
Perform all other duties as assigned.
Inventory & Merchandising
Help ensure forklift operations and receiving is completed in a safe and efficient way.
Assist to ensure receiving; checking in and stocking of merchandise for the store is being done completely.
Assist with maintenance of back stock levels.
Assist to ensure that cycle counts and negative on hand reports are completed timely and accurately.
Assist with merchandise resets throughout the store.
Assist to ensure all signage is current in the store.
Present a clean and orderly sales floor, including end caps and promotional and incremental merchandising.
Leadership
Manage all aspects of store operations in the absence of the General Manager, Assistant Manager-Operations or Assistant Manager-Merchandising.
Lead by example; be approachable by all associates and customers.
Assist in training of all associates.
Participate in store meetings.
Communicate any merchandising, cost control or sales idea to the General Manager for follow up.
Work with the General Manager, Assistant Manager-Operations, and Assistant Manager-Merchandising to prepare for advancement.
Other Essential Requirements
Ability to exhibit and incorporate our Core Values into daily decisions and interactions with others:
WINNING In business, money is the score. To win, we must perform, compete, and have fun.
EXCELLENCE Striving to be our best through continuous improvement and inspiration.
LOVE Love the people, love the work and love the results.
INTEGRITY Honesty, reliability, high character and ethical behavior.
GRATITUDE Appreciating being in the business of serving others.
HUMILITY A modest and respectful approach to leadership and work.
TEAMWORK Collaboration over control or credit; together we are Ace.
Previous retail management experience preferred. Hardware experience preferred.
Standing, walking, lifting (up to 25lbs) and climbing.
Compensation Details
$15 per hour
For a full list of benefits and open positions, please visit us at: ************************************************************
Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts:
Create Job Alert
Equal Opportunity Employer
Ace Retail Group is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military discharge, or any other action covered by federal or state laws.
Required
Preferred
Job Industries
Retail
$15 hourly 1d ago
Shift Leader - $17/hr.
Portillo's 4.4
Shift leader job in Sterling Heights, MI
Portillo's was just named one of QSR's Best Brands to Work For! Read more here.
Do you relish the opportunity to create lifelong memories with customers? Can you add that extra special ingredient to our staff of high-performing leaders? At Portillo's, we're looking for ShiftLeaders to join our team! You will be responsible for assisting with the operation of the restaurant by directing hourly crew in food production, equipment maintenance as well as inventory costs and controls.
At the heart of Portillo's, we value Family, Greatness, Energy and Fun. Igniting the senses with unrivaled food and experiences, it all comes together to create lifelong memories for our guests.
What's in it for you?
Hot dog! The pay rate for this role is $17.00/hour. This position is also served with:
Participation in a discretionary bonus program based on restaurant performance, among other ingredients
An additional $2/hour for all hours worked after 11pm, $2/hour during inclement weather, and $3/hour to work on holidays*
Free shift meals
Career advancement opportunities - we're growing!
Dedicated ShiftLeader learning & development plus educational benefits
Perks and discounts - access to hundreds of discounts from movie tickets to gym memberships and more
Counseling and support resources through our Employee Assistance Program (EAP)
DailyPay: Access your pay when you need it!
Monthly “Franks a Lot” employee appreciation
Working full time (30 hours or more per week)? You'll also be eligible for a bun-believable benefits package that includes:
Your choice of health insurance from among three medical plans (including a PPO), two dental plans, and a vision plan
A flexible time off program
Our 401(k) with company match
Paid life insurance
Flexible Spending Accounts - healthcare and dependent care
Beef Stock - our Employee Stock Purchase Plan**
Voluntary Benefits like pet insurance, critical illness coverage, and identity theft insurance · Learn more about our benefits here
*Easter, Memorial Day, July 4, Christmas Eve, New Year's Day
**Must have worked at Portillo's for 1 year with an average of at least 20 hours over a 6-month period
$17 hourly 60d+ ago
Shift Leader/Key Holder
Oberweis Dairy 4.4
Shift leader job in Troy, MI
ShiftLeaderKey
HolderJust
like
our
farm
fresh
milk
and
super
premium
ice
cream
a
career
at
Oberweis
is
simply
the
best
Join
our
amazing
team
of
friendly
faces
to
work
in
a
fun
goal
oriented
work
environment
With
competitive
salaries
benefits
and
perks
youll
soon
find
that
the
sweetest
careers
begin
at OberweisMust be at least 18 years old Hourly Rate Pay starting at 15hr ShiftLeaders Work Hours 3 5 days per week Is your calling to be a team leader while providing a world class experience Are you up to the challenge to making someones life a little happier a little easier and a lot more delicious If so we want you Heres the scoop Our ShiftLeaders Key Responsibilities Assist Manager and Assistant Manager in supervision of employees in every phase of product preparation and customer service Know all functions of the store and be able to step in and perform any of the job duties Perform opening and closing duties based on schedule Exceed customer expectations Assist Manager and Assistant Manager in handling of monies and back deposits in a safe and responsible manner Physical Requirements Bend stoop and reach to receive inventory stock serve customers and clean store Carry up to 30 IbsAs a ShiftLeader we offer Flexible schedules Growth and development turning your job into a career Good Job recognition and incentive program for being a great employee An established career path plan with continuous on going leadership training Corporate product discount of up to 50 on our delicious products About Oberweis part of the Hoffmann Family of Companies Oberweis Dairy is still a family owned business that has been serving smiles for nearly 100 years We proudly provide our customers with superior tasting products and exceptional customer service Since 1927 Oberweis has expanded from premium milk and ice cream to our family of restaurant brands Oberweis Ice Cream & Dairy Store That Burger Joint Wood Grain Pizzeria Oberweis Home Delivery Service and at a grocery store near you In June of 2024 the Hoffman Family of Companies acquired Oberweis pledging to uphold the brands tradition of quality and passion for delivering exceptional dairy products When you walk through the doors of an Oberweis Ice Cream & Dairy Store youll instantly feel as if youve gone back in time to the good old days of sitting down at the counter of your local soda fountain for a tasty ice cream treat Satisfy your craving for high quality classic American comfort food at That Burger Joint where you can order hand cut fries smothered in cheese and bacon juicy double patty burgers and of course a hand dipped Oberweis shake Visit us at WoodGrain Pizzeria for hand crafted fast fired pizzas and premium quality salads All of our made to order menu items are fresh and made completely from scratch Add convenience to your already busy schedule with Oberweis easy and convenient Home Delivery Service Every week customers choose from over 300 hand selected quality dairy and grocery items that are delivered right to their front door Service is offered throughout the Midwest in Illinois Wisconsin Missouri Indiana and Michigan Find your favorite Oberweis products in your local grocery store Oberweis milk drinks and ice cream products are available in over 850 grocery stores throughout the United states Its a promise from our family to yours that what youre about to enjoy has been sincerely cared for in every possible way Whether its a scoop of super premium ice cream or farm fresh products delivered right to your door Oberweis pledges every single day to make life a little easier and a lot more delicious
$26k-31k yearly est. 60d+ ago
Shift leader- Mobil
Pitstop 4.1
Shift leader job in Macomb, MI
•
4-6 day work week
•
Pay: $$^
•
7-9hour shift
•
•
Weekend availability
Job Type: Full-time/Part time
Pay: $15.00 - $16.00 per hour
Schedule:
• Morning
Education:
• High school or equivalent (Preferred)
Work Location:
• One location
Now Hiring! Up to $16 per hour based on experience.
Walk in to Mobil Gas station located at 46900 North Avenue for an application and interview.
We are looking for a Cashier to manage all transactions with customers accurately and efficiently. Cashier responsibilities include receiving payments and issuing receipts, keeping track of all cash and credit transactions. To be successful in this role, you should have previous experience in a customer service position and good knowledge of how cash registers operate, but we will train the right person. You should be available to take evening and weekend shifts . Ultimately, you'll ensure all transactions run smoothly and will help us maximize customer satisfaction.
Responsibilities
Manage transactions with customers using cash registers
Scan goods and ensure pricing is accurate
Collect payments whether in cash or credit
Issue receipts, refunds, change or tickets
Redeem stamps and coupons
Cross-sell products and introduce new ones
Resolve customer complaints, guide them and provide relevant information
Greet customers when entering or leaving the store
Maintain clean and tidy checkout areas
Track transactions on balance sheets and report any discrepancies
Bag, box or gift-wrap packages
Handle merchandise returns and exchanges
Skills
Work experience as a retail shiftleader/ manager role
Basic PC knowledge
Familiarity with electronic equipment, like cash register and POS
Good math skills
Strong communication and time management skills
Customer satisfaction-oriented
Job Types: Full-time, Part-time
Pay: $14.00 - $16.00 per hour
Schedule:
Monday to Friday
Afternoons/night
Weekend availability
Experience:
Retail sales: 1 year (Preferred)
Work Location: One location
Hiring Insights
Hiring
5
candidates for this role
$15-16 hourly 60d+ ago
Barista - Shift Leader Full or Part Time
Biggby Coffee 3.8
Shift leader job in Howell, MI
At Biggby Coffee East Howell, you will need to bring an enthusiastic attitude and reliable leadership every week. Desire to help people grow and to teach others the Biggby systems that provide exceptional products and services for our customers. An appreciation for the value of each customer that stops by our store.
Leadership:
Learn, model, coach and ensure BIGGBY operational systems are followed
Effectively use the Biggby barista timeline to ensure smooth business operations
Effectively use the Leadership Tools to ensure smooth business operations
Promote a positive and healthy work environment through daily use of company best practices.
Assist other leaders to promote employee development and business growth
Communicate openly and honestly with peers and leaders.
Expected to help cover shifts as needed.
Attitude:
• Eager to learn
• Willingness to adopt the Biggby systems and standards
• Genuinely care for our fanatical customers
Duties:
Perform model and teach BIGGBY processes and techniques involving:
Cashier (suggestive selling; cash handling; order accuracy)
Drink-making (use of espresso and other coffee equipment)
Food production (preparing bagels and bagel sandwiches)
Cleaning
Safety procedures
Requirements:
Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays
Able to comfortably lift 30 lbs
Able to stand for duration of shift
Legally authorized to work in the U.S.
Must be at least 18 years old
Reliable transportation
Must work at least 3 shifts per week for a minimum of 15-20 hours per week
Prior food service leadership experience
Pay: $15.00 - $17.00 per hour
Supplement pay
Tips
Benefits
Flexible schedule, Employee discount, Paid training
Job type
Full-time, Part-time
Education
High school degree
Work location
On-site
Work schedule
8 hour shift
Supplemental pay
Tips
Benefits
Flexible schedule
Employee discount
Paid training
Other
$15-17 hourly 60d+ ago
Shift Lead Morning Shift
Crumbl Cookies
Shift leader job in Brighton, MI
This is for the morning shift with typical hours 5am-12pm. but we're flexible!
This is for the NEW Crumbl Cookies store in Fenton! We expect the store to open in September!
We are a very busy, fast paced bakery. Our shift leads who have prior food and restaurant experience thrive in our store and are paid more for their prior experience.
Work with the manager to make sure the right cookies are being mixed, baked and dressed at the right times in order to get them out to the customers. Keeping cookies in stock all day is the name of the game!
In order to keep cookies in stock, we keep inventory organized and communicate across shifts all day using an app. We have lots of digital support from Crumbl with training and techniques. Being able to handle high volume traffic and help direct our crew on which tasks to be on at the right times, helps our store run smoothly to make it a great environment to work in. It also creates great customer service which brings happy, smiling customers into the store week after week.
Many of our shift leads have restaurant/food experience but have no previous baking experience. Enjoying baking is a plus! We have many shifts available from 5am to midnight Monday through Saturday so we can accommodate many schedules as well as full or part time. We are busiest on weekends!
If you're detail oriented, love to stay busy and do many tasks on a shift, this job is for you!
$28k-36k yearly est. 60d+ ago
Assistant Manager Full-time (Rochester Hills, MI)
Ace Hardware 4.3
Shift leader job in Rochester, MI
About Ace Retail Group
Ace Retail Group (ARG), is a division of Ace Hardware Corporation that owns and operates several Ace brands, including Westlake Ace, Great Lakes Ace, Buikemas Ace, Outer Banks Ace, Dennis Company, and Breed & Company.ARG is one of the largest hardware retailers in the United States and has two headquarters located in Lenexa, KS and Farmington Hills, MI.ARGs origins date back over a century and operates over 250 neighborhood stores located throughout the United States.Great people make ARG stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of: Winning, Excellence, Love, Integrity, Gratitude, Humility and Teamwork.
General Job Summary
The Assistant Manager manages overall store operations and the achievement of company goals and directives.
Essential Duties and Responsibilities
Customer Service
Provide positive representation of Ace Retail Group.
Proactively assist customers in solving problems.
Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store.
Provide a friendly, outgoing demeanor; work well with customers as well as associates.
Ensure all calls and pages are answered promptly, courteously and effectively.
Handle customer complaints. Work to resolve problems with the customer and have Ace Retail Group's best interest taken into consideration.
Possess excellent product knowledge and knowledge of store layout and location of products.
Store Operations
Ensure a positive, professional and safe work environment for all associates.
Supervise the general operations of the entire store.
Responsible for opening and closing the store.
Assist with the implementation of Store Support Center programs.
Ensure successful Loss Prevention, Safety and Internal Audits.
Work with General Manager and Assistant Manager - Merchandising on all aspects of running the store.
Participate in weekly management staff meetings.
Communicate issues to the appropriate Store Support Center department with General Manager approval.
Assist with special projects within the district as set forth by the District Manager.
Implement new Standard Operating Procedures into store execution.
Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise areas.
Ensure that weekly price changes and label updates are completed timely and accurately.
Oversee all cashiering functions including training, maintenance, audits, and reports.
Manage and direct preventative maintenance and repairs in order to maximize and protect all physical assets (i.e. building, fixtures and equipment).
Visit competition to be familiar with what they are doing.
Perform all other duties as assigned.
Inventory & Merchandising
Assist to ensure forklift operations and receiving is completed in a safe and efficient way.
Assist to ensure receiving, checking in and stocking of merchandise adheres to best practices and Standard Operating Procedures.
Responsible for maintenance of back stock levels.
Assist to ensure that cycle counts and negative on hand reports are completed timely and accurately.
Assist in ordering and maintaining desirable product inventory levels to ensure in-stocks and store profitability.
Assist with merchandise resets throughout the store.
Assist to ensure all signage is current in the store.
Assist in presenting a clean and orderly sales floor, including end caps and promotional and incremental merchandising.
Hiring & Training of Associates
Assist in training of all associates.
Actively recruit and promote the advancement of Ace Retail Group associates.
Assist in hiring, training, scheduling, reviewing, rewarding and coaching Head Cashiers and Cashiers with the approval of the General Manager.
Leadership
Manage all aspects of store operations in the absence of the General Manager.
Lead by example; be approachable by all associates and customers.
Participate in store meetings.
Communicate any merchandising, cost control or sales idea to the General Manager for follow up.
Prepare and challenge yourself for future advancement.
Other Essential Requirements
Ability to exhibit and incorporate our Core Values into daily decisions and interactions with others:
WINNING In business, money is the score. To win, we must perform, compete, and have fun.
EXCELLENCE Striving to be our best through continuous improvement and inspiration.
LOVE Love the people, love the work and love the results.
INTEGRITY Honesty, reliability, high character and ethical behavior.
GRATITUDE Appreciating being in the business of serving others.
HUMILITY A modest and respectful approach to leadership and work.
TEAMWORK Collaboration over control or credit; together we are Ace.
Minimum Skills, Requirements and Qualifications
High School or GED equivalent.
Previous retail management experience preferred. Hardware experience preferred.
Standing, walking, lifting (up to 25lbs) and climbing.
Compensation Details
$19.80 - $24 per hour
For a full list of benefits and open positions, please visit us at: ************************************************************
Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts:
Create Job Alert
Equal Opportunity Employer
Ace Retail Group is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military discharge, or any other action covered by federal or state laws.
Required
Preferred
Job Industries
Retail
The average shift leader in Warren, MI earns between $24,000 and $41,000 annually. This compares to the national average shift leader range of $26,000 to $43,000.
Average shift leader salary in Warren, MI
$32,000
What are the biggest employers of Shift Leaders in Warren, MI?
The biggest employers of Shift Leaders in Warren, MI are: