Shift manager jobs in Arizona

We want you to help us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that enrich their lives. Joining Advantage Solutions means joining a network of 65,000 teammates serving 4,000+ brands and retail customers across 40+ countries. All the while, being provided the opportunities, support, and enrichment you need to grow your career. In this position, you'll drive sales by engaging customers and bringing brands to life by providing live events and sampling to consumers where they live and shop. In addition, you will support leadership through tasks such as reporting, training, scheduling, setting up and breaking down demos, and assisting with interviewing and onboarding new team members. What we offer: Competitive wages; $19.00 per hour Growth opportunities abound - We promote from within No prior experience is required as we provide training and team support to help you succeed Additional hours may be available upon request We offer benefits that can be customized to meet your family's needs, including medical, dental, vision, life insurance, supplemental voluntary plans, wellness programs, and access to discounts through Associate Perks Now, about you: Are comfortable interacting with customers and management in a friendly, enthusiastic, and outgoing manner Are 18 years or older Available 4+ days a week including Sunday & Monday Can lift up to 50 lbs. on a regular basis and stand for up to 6 hours Are comfortable preparing, cooking, and cleaning work area and equipment Have reliable transportation to and from work location Demonstrate excellent customer service and interpersonal skills with our clients, customers and team members Are a motivated self-starter with a strong bias for action and results Work independently, but also possess successful team building skills Have the ability to perform job duties with a safety-first mentality in a retail environment If this sounds like you, we can't wait to learn more about you. Apply Now!

Role Description This is a full-time, on-site role located in Phoenix, AZ for a General Manager. The General Manager will oversee day-to-day operations, manage and mentor team members, and ensure the efficient delivery of high-quality plumbing solutions and services. Responsibilities include developing and implementing operational strategies, optimizing workflows, maintaining compliance with company standards, and fostering strong relationships with clients and stakeholders to achieve business objectives. Qualifications Leadership and team management experience, including the ability to mentor and motivate staff Strong problem-solving and decision-making skills with a focus on operational efficiency Knowledge of plumbing and water treatment systems, with familiarity in compliance and safety standards Project management and organizational skills to oversee multiple projects and timelines effectively Exceptional communication and relationship-building skills for engaging with clients and stakeholders Proficiency in operational planning, budgeting, and performance monitoring Practical experience in managing on-site operations is a plus

Overview: We are a small business that specializes in window, door and skylight installs. The General Manager (GM) is responsible for leading teams to success, providing strategic directions, ensuring quality installations and managing the day-to-day execution of the business. Responsibilities: Take care of wholesale / inside sales (sales orders, purchase orders) Manage incoming deliveries for both wholesale/jobs, tagging product, calling clients when product is in and filing paperwork Assist walk-ins both skylights and windows/doors Manage project coordination / scheduling - dealing with same day call outs - handling situations with upset clients if pushed back jobs. Inventory count and ordering (caulking, foam, skylights, sun tunnels, accessories etc.) Manage installations of windows/doors (both employees and subcontractors) in all facets Assist with growing sales team outside sales (in the future) Payroll entering into accounting software (piece work and hourly) Sales commissions Contact contractors/roofers West Coast for skylight sales growth Office supplies management Incoming leads entry - send off to salesperson and enter into MarketSharp Manage returns or damaged product with vendors for wholesale and jobs Find ancillary ways to cut costs / save money on bills Invoicing wholesale and jobs Customer reviews (call every job after completed) ask for review and what we could have done better Purchase order acknowledgements Support on quoting larger projects (mainly windows and doors) Contact past due invoices and collect Qualifications: 3+ years experience as a General Manager, Chief Operating Officer or related title Associates in business management or related study, strongly preferred Strong organizational skills. Exceptional written and verbal communication skills. Prior experience as a general manager, project manager or related title. Experience with Sage is a plus. Physical Demands: Ability to handle some mental stress when dealing with upset customers. Ability to life and move objects up to 50lbs on occasion. Occasionally ascend or descend ladders, stairs, step stools, etc Occasionally work in noisy environments Repetitive motion likely. Benefits: Health and dental benefits. Employee discount. Flexible schedule Employee Discount. PTO and holidays in line with company policy. Salary: $70,000- $80,000 annually, depending on experience Schedule: 6:30AM-3:30PM, Monday-Friday Job Classification: Full-time, salaried, exempt Location: Phoenix, AZ (on-site)

With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career! ELS is hiring for the position of General Manager at Dolce Vita in Apache Junction, Arizona. We've put the “style” in lifestyle. The Old World architecture of our luxurious, Mediterranean-inspired clubhouse set within our Mesa retirement community embraces a Tuscan charm. The state-of-the-art 33,000 square foot clubhouse offers an elegantly appointed, library with a computer center and an elaborate billiards room, with both rooms offering a panoramic view of the Superstition Mountains. In addition, the clubhouse features a workout facility with cardio and circuit training equipment. We also offer a craft room with kiln, two card rooms, a relaxing movie theater with an extensive video library, a complete kitchen and a 6,200 square foot ballroom, perfect for concerts, dances and special events. Outside, residents can enjoy water aerobics classes in the 3,000 square foot ocean-entry, heated pool, two spas, pickleball, bocce ball, horseshoes, shuffleboard, and putting green. Dolce Vita is honored to be recognized nationally and locally for our achievements as one of the best master-planned communities. What you'll do: The General Manager is responsible the resources and assets of the property, including staff, buildings and more. Your job will include: Provide exceptional customer service to ensure an excellent experience for our guests and residents. Ensure that the property is clean and attractive in order to maximize occupancy. Manage seasonal sales staff. Recruit, onboard and train top quality employees. Engage guests and residents with daily, weekly and monthly activities and events. Partner with the marketing team to attract new residents and guests. Prepare, analyze and manage the operational budget of the property and improve profitability. Experience & skills you need: Bachelor's degree, or an equivalent combination of education and experience. 5+ years of resort or property management experience, preferably in a large manufactured housing, RV or multi-site setting. Experience working in an ancillary business, such as a golf course, restaurant and/or rental unit complex also helpful. Experience managing a team of at least 50 employees. Sales and/or marketing experience preferred. Ability to produce financials and budgets, control expenses and identify opportunities to drive revenues. Understanding of the complex operational responsibilities associated with this role. Experience with Microsoft Office and other web-based applications, including financial systems. Valid driver's license, good driving record and current auto insurance. In return for your excellent skills and abilities, we offer a comprehensive benefits package including: medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time. We invite you to visit our web site at ********************************* for additional information regarding our exceptional resort communities. As an Equal Opportunity Employer, we welcome and thank all applicants.

The Assistant General Manager is responsible for operational and organizational standards of the store, while selling and co-managing a team of professional clothiers. This role includes administrative tasks, monitoring inventory levels, developing business strategies to meet monthly sales targets, and supporting the General Manager in leading the sales team. Assistant General Manager Responsibilities: Deliver excellent service to ensure high levels of customer satisfaction Motivate the sales team to meet sales objectives Self-source new clients and maintain steady marketing outreach to drive new business Create business strategies to attract new customers, expand store traffic, and enhance profitability Support the General Manager in overseeing the sales team Respond to customer complaints and concerns in a professional manner Ensure store compliance with health and safety regulations Develop and arrange promotional material and in-store displays Monitor inventory levels and order new items as needed Partner with the General Manager to roll out sales initiatives and new product launches Manage the store schedule on a monthly basis Opening and closing of the retail store which includes but is not limited to, merchandising, store upkeep and cleanliness, cash drawer reconciliation, and upkeep of brand standards Requirements: An Assistant General Manager should have the following skills, education, and experience: A minimum of 2 years' experience working in a retail environment, ideally in a managerial role Strong leadership and customer management abilities Highly driven and motivated individual with a proven track record in sales Customer service-oriented with in-depth knowledge of basic business management processes Excellent written and verbal communication skills Superb interpersonal skills, including the ability to build rapport quickly with both customers and vendors Experience using computers for a variety of tasks Competency in Microsoft applications including Word, Excel, and Outlook Able to work comfortably in a fast-paced environment Experience working in retail, particularly menswear, preferred but not required Reports to the General Manager of the store Job Type: Full-time Pay: $60,000.00 - $130,000.00 per year

At Nick's Menswear, we're redefining the in-store experience for our valued clientele. We pride ourselves on the fact that we are experts in providing our customers with the best product, best fit at the best price. We are a diverse team of individuals who are passionate about making sure our customers look and feel their best on some of the most important days of their life, and truly any day they are dressed by Nick's! We love what we do and our customer reviews reflect our commitment to excellence. If you're looking for just another retail job, you can work anywhere, but if you're the best at modeling and leading your team to provide an exceptional customer experience, come work for Nick's Menswear. We are looking for an experienced Store Manager to join our team! Enough about us, here's what we're looking for from you! Our Store Managers are the carrier of our culture and model our company values of Extreme Ownership, Refreshing Candor and Constant Evolution. They are laser focused on making sure every aspect of the in-store experience provides an exceptional in store experience. Some of their main responsibilities include: Team Accountability Ensuring the team is always providing exceptional customer service at all times Ensuring associates are aware and held accountable to all policies and procedures Modeling sales expectations by utilizing various techniques and communicating product knowledge to the client; recommending merchandise selections or help locating merchandise based on what you as the expert knows is best for the client Providing real-time performance coaching and feedback for all employees Provide instruction in the moment, as soon as behaviors that can be improved are observed Staffing Creating the weekly staffing schedule Always looking for talent to join the store team Training Ensuring all team members have the tools and training needed to succeed in their role. This includes but is not limited to: Ensuring the team is proficient in all daily tasks (store organization and cleanliness, POS transactions, product merchandising, etc.) Ensuring team is fluent in all aspects of product knowledge Reinforcing training to ensure all team members are experts in the selling verbiage and scripts Demonstrating proficiency in all aspects of working with Wedding clients Ensure team is motivated to provide the highest level of customer service to wedding clients and have the knowledge to provide the best wedding options for the couple and for the business Spending extra time with team members who are not ramping up to the level of performance required Store Standards Ensuring the store maintains the highest level of cleanliness and organization at all times Tailor Shop Coordinating workload with tailors on expected promise dates and ability to deliver to those dates Working with the General Manager when staffing issues arise to find coverage Holding tailors accountable to completing their daily work tasks Overall Operations Anticipating and addressing problems and escalating immediately when necessary Ensuring prompt resolution of customer, team, store concerns Do these attributes describe you? 5+ years retail / customer service leadership experience Entrepreneurial mentality with experience providing the best customer experience Experience as a hands-on leader with professional maturity who loves being on the sales floor to motivate, coach, and help teams succeed A knack for attracting, identifying, and inspiring employees Strong emotional intelligence, resilience, communication skills, and the ability to influence team members Ability to work full time including variable hours including mornings, evenings, weekends and/ or holidays Standing for long periods of time If so, apply now! We can't wait to meet you! Nick's Menswear is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Job Type: Full-time Schedule: Varies Benefits: Health, dental, vision insurance after 60 days Paid time off 50% employee discount Custom "Made to Measure" Commission Job Type: Full-time Benefits: Dental insurance Employee discount Health insurance Paid time off Vision insurance Ability to Commute: Tucson, AZ 85711 (Preferred) Work Location: In person

Associate Benefits: Career pathing Work-life balance Training Paid time off Pet Insurance Tuition Reimbursement Employee Discount Employee Assistance Program (EAP) Comprehensive benefits package including medical and dental insurance with partial employer contributions, vision insurance, company-paid basic life insurance, Accidental Death & Disability Insurance, Supplemental Life insurance, 401(k) with a company match, and commuter benefits. Retail Store Associates may be eligible to participate in the quarterly sales bonus program. Store bonus payout eligibility is determined by performance to the quarterly sales plan which may be prorated depending on various factors. Your role at Tumi: As part of our Retail team, the Associate Manager is responsible for creating a client experience that accurately reflects the ethos of our brand while building and maintaining strong client relationships and driving sales through outstanding service. The ideal candidate is committed to client service, demonstrating a strong understanding of, if not passion for, the luxury, travel, fashion, and lifestyle markets. The TUMI retail environment encourages an entrepreneurial spirit, offering growth opportunities over time as we work together to increase sales, KPI's, build client awareness, provide world-class service, and grow the brand. Key Responsibilities: Performance to Goals: Meet and exceed individual and store baseline goals for personal sales and KPI metrics inclusive of conversion, DPT, UPT and Client Data Capture. Leadership and Initiative: Display a good sense of initiative, able to plan and prioritize, display strategic thinking, and champion change in an effective manner. Take pride in work and strive for excellence. Take responsibility for performance and complete all assigned tasks and meet deadlines. People Development: Training and Developing: Help teach others training content through consistent roleplay and coaching. Demonstrate an openness to new ideas and concepts while quickly learning and applying to the job. Monitor and assist the Store Manager with the training and development for store associates. Complete quarterly goalsetting for personal development. Coaching and Feedback: Clearly articulate strengths, goals and opportunities. Show critical thinking capabilities and is solution oriented. Utilize company tools to create a 360-degree coaching culture. Openness to feedback from supervisors, peers and team. Communication and Relationship Building: Exercise strong written and verbal skills. Adapt communication skills upwards, laterally and to their team. Demonstrate ethical conduct when completing job duties. Promote the organization's business goals and adapt flexibly to change. Ability to remain calm and deescalate situations. Collaborate effectively with team. Compliance: Manage personal timecards to ensure payroll accuracy. Maintain Tumi University Training. Adhere to all company policies and procedures. Visual Merchandising/Client Experience: Ensure the store follows the visual guidelines and directives. Enforce excellent client services through the emphasis of utilizing client books, thank you cards and executing event strategies. Ensure a consistent superior client experience. Qualifications for Internal Candidates Qualifications: Understand the TUMI brand and have true passion for the lifestyle, clients, and product assortment. Value a collaborative environment and have an openness to feedback. The retail team stands, moves around the store, lifts, pushes boxes that weigh 30 pounds, and uses a ladder to complete job duties. Have strong sales and client experience, preferably in the luxury market. Can demonstrate proven success in meeting sales goals and achieving KPI's. Flexible availability to work nights, weekends, mornings, and holidays as needed. Have a strong sense of integrity and an ability to lead by example. Have strong time management skills.

Job Description Job Title: Director of Food and Beverage Concept Type: Executive Leadership Opportunity Salary: $140,000 - $145,000 per year 100% Covered Medical Insurance Come work at a one-of-a-kind resort in the heart of Sedona, AZ, where stunning views and top-notch service collide. Here, we're not just a team-we're a tight-knit crew bringing unforgettable guest experiences to life. We're all about good vibes, inclusivity, and innovation, and we're serious about helping you grow both personally and professionally. This is more than a job, it's a chance to thrive and be part of something awesome. We are seeking an accomplished Director of Food and Beverage to elevate our culinary and hospitality offerings. This role allows you to influence key departments, drive creativity, and contribute to the resort's overall success. Job Qualifications We are looking for a highly skilled professional who meets the following criteria: Proven experience in a senior food and beverage leadership role, preferably within a luxury resort or high-volume establishment. Exceptional understanding of food and beverage operations, including inventory management, budgeting, and service standards. Proficient in coaching, team-building, and performance evaluation to foster a highly functional team. Strong grasp of health and safety compliance, food preparation standards, and labor laws. Demonstrated creativity in revenue generation and guest satisfaction strategies. Ability to manage multiple tasks and projects in a highly dynamic and results-oriented environment. Excellent communication, leadership, and organizational skills. Job Responsibilities As the Director of Food and Beverage based in Sedona, AZ, you will: Oversee all food and beverage departments to ensure alignment with resort management objectives. Develop and implement innovative guest service strategies to drive revenue growth. Supervise and evaluate the training, performance, and morale of the food and beverage supervisory team. Ensure compliance with health and safety standards, both for employees and guests. Manage inventory control, procurement of food and beverage products, and equipment purchases. Foster guest satisfaction by guaranteeing consistently high-quality culinary and service experiences. Create and maintain budgeting processes, monitor expenses, and maximize departmental profitability. Host weekly department meetings to review events, procedures, and team performance. Establish and enforce food and beverage service standards that enhance the guest experience. Collaborate with external professionals, including clients, suppliers, industry colleagues, and health/inspection officials. Company Benefits Joining our team as the Director of Food and Beverage in Sedona, AZ means you'll receive: Full Medical, Dental, Vision package PTO and Resort Use Opportunities for career development and professional growth. A supportive and inclusive work environment. The chance to work in one of the most stunning and serene locations in the world. This opportunity as Director of Food and Beverage in Sedona, AZ is a chance to make a meaningful impact daily, while embracing a rewarding career within a dynamic and thriving resort culture. Bring your expertise to our team and help us continue to set the bar for luxury hospitality. Send your resume to Don Hutcheson for consideration. We look forward to welcoming you! #ZRDH

Exciting new opportunity for a seasoned Food and Beverage Director overseeing all Food and Beverage at Enchantment Resort. Overview: Direct all food and beverage departments including, but not limited to, coordination of new ideas in guest service and revenue enhancement, insuring high quality food and beverage products consistent with management cost objectives. What you will be doing: Supervise all food and beverage areas to ensure compliance with resort management objectives and health and safety of employees and guests. Supervise training programs, merchandising and quality cost control of the entire food and beverage department. Interview, hire, train and evaluate performance of supervisory personnel. Coach departmental supervisory team members as necessary. Observe safety and legal requirements as to health and labor department. Supervise inventory control and purchase of food and beverage equipment and product. Devise new approaches to increase food and beverage business and revenue. Develop and implement service standards to ensure a consistent guest experience at a high quality level. Responsible for high quality food and beverage product in preparation and purchase. Responsible for economical purchase and control of china, glass, silver, linen and all other food and beverage equipment. Oversee budgeting process for department and monitor expenses. Maximize food and beverage profitability; achieve budgeted revenues and control expenses and budget of food and beverage department. Business contacts with clients, purveyors, colleagues in other resorts, health and fire officials. Hold weekly F&B department meetings to review resort events, departmental policies and procedures and maintain high level of moral. Other duties as assigned. Come join a great team and make an impact everyday!

Exciting new opportunity for a seasoned Food and Beverage Director overseeing all Food and Beverage at Enchantment Resort. Overview: Direct all food and beverage departments including, but not limited to, coordination of new ideas in guest service and revenue enhancement, insuring high quality food and beverage products consistent with management cost objectives. What you will be doing: Supervise all food and beverage areas to ensure compliance with resort management objectives and health and safety of employees and guests. Supervise training programs, merchandising and quality cost control of the entire food and beverage department. Interview, hire, train and evaluate performance of supervisory personnel. Coach departmental supervisory team members as necessary. Observe safety and legal requirements as to health and labor department. Supervise inventory control and purchase of food and beverage equipment and product. Devise new approaches to increase food and beverage business and revenue. Develop and implement service standards to ensure a consistent guest experience at a high quality level. Responsible for high quality food and beverage product in preparation and purchase. Responsible for economical purchase and control of china, glass, silver, linen and all other food and beverage equipment. Oversee budgeting process for department and monitor expenses. Maximize food and beverage profitability; achieve budgeted revenues and control expenses and budget of food and beverage department. Business contacts with clients, purveyors, colleagues in other resorts, health and fire officials. Hold weekly F&B department meetings to review resort events, departmental policies and procedures and maintain high level of moral. Other duties as assigned. Come join a great team and make an impact everyday!

Pay: $100,000 - $120,000 Salary Schedule: Weekdays + Weekends Reports to: General Manager About The Springs Resort Located in the heart of Pagosa Springs, Colorado, The Springs Resort is a renowned Wellness destination centered around The Mother Spring - the world's deepest geothermal hot spring and the source of our healing, mineral-rich waters. Ranked the #1 Hot Springs Resort in USA Today Following a transformative expansion in 2025, the resort now features: 157 thoughtfully designed guest rooms and suites, with panoramic views of the San Juan River and surrounding mountains An expanded collection of 51 naturally hot mineral soaking pools A brand-new, two-level geothermal-inspired spa, offering 12 treatment rooms, a couple's suite with private soaking pool, halotherapy sauna, movement studio, and more A wellness program including contrast bathing, Aqua Yoga, meditation, reflexology walks, and immersive experiences Elevated culinary offerings across several distinct outlets, including casual and full-service dining Set along the scenic San Juan River and nestled in the San Juan Mountains, The Springs Resort offers a one-of-a-kind wellness retreat blending relaxation, adventure, and holistic health. Certified as a Great Place to Work (May 2025-May 2026), we are committed to fostering a team culture rooted in excellence, innovation, and heartfelt hospitality. Your Mission The Food & Beverage Director provides leadership and management for the entire Food & Beverage Division by establishing quality plans that ensure long-term growth and profitability of both the division and the resort. You will cultivate a culture that inspires associates to be caring, engaged, and focused on creating memorable guest experiences. You will oversee a variety of food and beverage outlets including: The Café - a morning stop for coffee and crêpes Barefoot Grill - casual, riverside fare 1881 Poolside Provisions - light bites and drinks for soaking guests Wild Finch - full-service, wellness-driven restaurant Canteen - quick service bar inside the Original Pools Lounge, Banquets, and special event catering These outlets support guest vitality by offering health-forward, wellness-driven options alongside familiar, satisfying cuisine that appeals to a wide variety of guests. Through your leadership, the division will deliver consistent excellence across all venues, fostering a vibrant dining environment that reflects the resort's commitment to wellness, quality, and hospitality. Where You'll Make an Impact: Lead and manage all Food & Beverage operations including restaurant, room service, lounge, café, market, canteen, and banquet service. Ensure exceptional guest service and high-quality offerings across all outlets. Manage labor, overhead, and sales budgets to meet or exceed financial goals. Oversee purchasing, inventory, vendor relations, and cost control systems. Recruit, train, mentor, and retain a high-performing team focused on growth and engagement. Ensure compliance with all health, safety, and sanitation standards. Collaborate with resort leadership to execute banquets, events, and wellness programming. Provide culinary support as needed, functioning as a chef during high-volume periods. Use guest feedback and performance metrics to drive continuous improvement and innovation. Perks of Joining The Springs Resort Team: Be part of a dynamic team in a beautiful natural setting Work at one of the top-rated hot spring resorts in the world Engage in meaningful wellness-driven hospitality Enjoy access to the resort's pools and wellness amenities Comprehensive Benefits Package Eligible full-time employees receive: Health Insurance Dental Insurance Vision Insurance 401(k) Retirement Plan with Matching Life and Disability Insurance Paid Time Off (PTO) and Sick Time Flexible Spending Account (FSA) Employee Assistance Program (EAP) Employee Discounts across resort services and amenities Requirements Qualifications: Highschool diploma or equivalent required; a degree in hospitality management, culinary arts, or a related field is preferred. 5-7 years of F&B management experience, with 3+ years in a senior leadership role in a resort or hotel setting. Strong leadership, communication, and team-building skills. Expertise in restaurant, banquet, and beverage service operations. Strong financial management experience, including budgeting and cost control. Culinary experience and willingness to function as a Chef when needed. Ability to work in a fast-paced, guest-focused environment. Must be willing to relocate to Pagosa Springs, CO and embrace the mountain resort lifestyle. Salary Description $100,000 - $120,000 Salary

Under the direct supervision of the Assistant Slot Manager and is responsible for the day to day slot operations on an assigned shift. Responsible for supervising, managing, and monitoring the overall slot area including all slot department team members for efficiency, guest service, adherence to all departmental, Tohono O'odham Gaming Enterprise (TOGE), Tohono O'odham Gaming Office (TOGO), and Arizona Department of Gaming (ADOG) policies, procedures, and directives, protecting all TOGE assets. Develops and mentors team members. This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive. Essential Duties & Responsibilities: * Promotes positive guest relations, greets guests and creates a friendly atmosphere * Observes and recognizes irregularities, violations, or other discrepancies in casino personnel or guests and institutes appropriate action * Applies fair and consistent supervision and disciplinary practices * Investigates and resolves guest complaints * Plans and administers work schedules and assignments * Issues appropriate disciplinary action according to TOGE and departmental policies * Ensures tidiness and cleanliness of responsible areas, ensuring all chairs are pushed in * Monitors the performance of direct reports, ensuring adherence to all casino policies and procedures * Aware of the various types of slot and video gaming device cheating methods and is able to recognize any potential attempts while monitoring assigned section * May assist in banning guests and liquor sweeps as needed * Ensures that team members work with security personnel and other casino staff as necessary * Ensures compliance with all National, State, Local and TOGO Regulations * Assists in the coordination of and preparation of special slot functions * Prepares shift reports * Attends mandatory meetings as scheduled * Oversees the supervision of personnel, which includes work allocation, training and problem resolution; evaluates performance and makes recommendations for personnel actions, motivates team members to achieve peak productivity and performance * Takes all precautions to protect TOGE assets * Assigns daily duties and monitors expected results * Authorizes jackpots according to approved policies and completes required forms if necessary * Supervises and assists Slot Tech area as needed * Ensures compliance with guest service policies * Ensures all evaluations for assigned team members are completed on time * Is responsible for accuracy and timeliness of all required departmental, TOGE, TOGO, or ADOG reports * Performs other duties as assigned Job Requirements: Minimum Qualifications: Education and Experience High school diploma or GED plus six (6) years of experience in slot operations, three (3) of which must have been as a Slot Supervisor or above. Must be 18 years of age or older. No felony, theft, or stealing convictions. Must be able to pass a pre-employment drug/alcohol screen, background investigation, obtain and maintain a gaming license and to include the following: Knowledge, Abilities, Skills, and Certifications * Must have working knowledge of mechanical functions and play aspects of slot machines, procedures and casino floor operations * Must have skills in professional management techniques * Must have a working knowledge of software and casino management systems * Must be able to lead by example * Must be outgoing, energetic, and possess a positive attitude towards the Enterprise, its guests and team members * Must be able to work in a high risk, fast paced environment, follow detailed procedures and ensure accuracy in documentation and data * Must be able to resolve controversy, maintain a fair and objective position when dealing with team members and guests * Must be able to delegate duties appropriately * Must be experienced in supervisory techniques including personnel management * Must be able to analyze reports and be able to clearly present information * Must be able to exhibit judgment based on sound business practices and a realistic understanding of issues * Must be able to interact effectively with Tribal, State and National Regulatory Officials * Must be able to establish, administer and maintain staff training programs and records * Must be able to efficiently schedule, and utilize manpower needs, including scheduling for events, holidays, and other peak times * Must be able to write and implement departmental procedures as necessary * Must be able to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals * Must be able to speak effectively before groups of guests or team members * Must be able to calculate figures and amounts such as addition, subtraction, multiplication, discounts, interest, commission's proportions and percentages * Must be able to follow instructions and apply common sense understanding to carry out directions in written, oral or diagram form * Must have the ability to write reports and correspondences * Must be able to deal with problems involving guests, team members, and other internal department issues with a focus on resolving the issues in a fair and balanced method while protecting TOGE assets * Must be skilled in operating business computers and office machines, including in a Windows environment, specifically Word, Excel, Access, and presentation software (such as PowerPoint) * Must be able to communicate effectively in the English language, both verbally and in writing with staff and the general public * Must be able to demonstrate outstanding guest service at all times Physical Demands While performing the duties of this job, the team member regularly is required to sit and stand; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The team member frequently is required to walk. The team member occasionally is required to stoop, kneel, crouch, or crawl. The team member must occasionally lift and/or move up to 50 pounds. Work Environment Work is generally performed in a casino setting with exposure to a high noise level. Evening, graveyard, holiday and/or weekend work may be required. Extended hours and irregular shifts may also be required; to include rotating shifts

Valley Subs of Arizona, LLC DBA Jersey Mike's Subs MISSION To exceed guest expectations by creating quality subs with fun, friendly service delivered by passionate employees. The Jersey Mike's tradition was founded on a strong sense of community and commitment to the personal and professional development of our people. Our goal is to serve the highest quality sub sandwich to our customer in a manner that projects a thankful and caring mentality to every person that comes through our door. Our culture is a culture of "giving" and supporting our local communities so that all can be lifted together. BENEFITS -Fun Work Atmosphere -Flexible Hours -Team Member Meal Discounts -Advancement Opportunities -TIPS Jersey Mike's "A Sub Above" Jersey Mikes is committed to providing our customers with the most enjoyable and satisfying experience possible through our amazing subs and unparalleled customer service. We understand that it all starts with a winning team of individuals who are fun, personable, diligent, positive, energetic, eager to learn team players who take pride in what they do and who they are. At the end of the day they are focused on executing great customer service with a Great Big Smile! If you possess these attributes and can commit to improving upon them, we would love to speak with you about joining our team! A Shift Leader is responsible for supporting the management team in the execution of running their assigned location. This includes, but is not limited to: 1. Coaching the staff to deliver amazing customer service; 2. Producing high quality food; 3. Delivering the Jersey Mike's experience; 4. Cash handling; 5. Following the Learning Management System Training Program; 6. Developing others for career growth; 7. Enforcing policies and procedures; 8. Participating in local and national marketing initiatives; 9. Building sales; 10. Maintaining the cleanliness and proper sanitation practices in the establishment; 11. Being certified in all four positions of the restaurant; 12. Effective communication; 13. Having a sense of urgency; EDUCATION High school diploma or equivalent. EXPERIENCE 6 months (preferably restaurant experience) QUALIFICATIONS • Must be at least 18 years of age • Must have access to reliable transportation • Available to open or close the store, as business needs dictate • Ability to obtain ServSafe certification PHYSICAL DEMANDS • Capability to stand for long periods of time on hard surfaces • Frequent bending, stooping and lifting • Frequent repetitive motion of shoulder and elbow to operate slicer • Be able to lift 10 pounds frequently and up to 50 pounds occasionally HOURS Able to work flexible hours necessary to manage and operate the restaurant effectively, including weekends. Is your experience a match with any of these skills? If yes, then don't delay! Apply now!

Job Description The Beverage Director improves our overall Bar Efficiencies and Flow within our Locations. Develops Beverage Menus with tailored cocktails for any type of operation, creates recipes for new drinks, analyzes and controls COGS. Identifies spirits to purchase and creates par levels. Evaluate the bar flows and optimize it for maximum efficiency. Train and oversees team members, bar management team, and overall bar operations of each location. Duties & Responsibilities: · Assist with and help create bar training material, specs., checklists, etc. · Ensure that all bartenders are trained using the proper Company training materials, specifications, policies, and procedures. · Ensure that all training material, policies, and standards are being followed and maintained by the bar team(s). · Ensure all bar team members are 100% knowledgeable of all recipes, portions, presentations, garnishes, mixing procedures, proper ingredients, pricing, etc. · Assist with the maintenance and updating of all company bar training materials. · Interview and participate in the hiring of Bar Managers and Lead Bartenders. · Ensure all Restaurants' overall drink quality meets the bar standards. · Ensure and enforce that all drink recipes, ingredients, and drink presentations meet the company specs. · Ensure all beer, liquor, cocktails, and N/A beverages are priced correctly and meet our budgeted costs. · Oversee and ensure that all recipes and mixing procedures are followed 100% during drink preparation. · Ensure service well drinks are executed with speed and accuracy. · Develop and execute new practices to ensure that guests receive their drinks in a timely manner at the proper temperature. · Create, train, and roll out new bar menus seasonally. · Oversee, develop, and enforce practices that ensure that all drink orders are prepared 100% accurate according to the guest's order. · Ensure that all bar mixers and garnishes from vendors are accepted at its highest point of freshness and that our vendors have used proper food handling practices. · Create, educate, and execute ideas, policies, and procedures to help the Company reduce pour costs while maintaining and increasing drink quality. · Ensure all portions are executed 100% to our recipes and plate specifications. · Ensure and enforce that proper drink preparation procedures are being followed to produce consistent, high-quality drinks and to help control costs. · Work with the bar managers to ensure the entire bar, coolers, and equipment are maintained, working properly, and cleaned to the highest standard. Required · Experience with Purchasing, Storing, Sanitation, and Inventory Practices and Procedures · Experience with developing and implementing successful training policies and procedures. · Knowledge of Restaurant Safety and Sanitation · Serv-Safe Certification · Experience with Inventory Control Procedures · Experience with Cost of Goods Sold control · Outstanding skills in leadership, interpersonal communication, and staff development · Exceptional organizational skills to manage an operation with many moving parts. · Ability to drive sales and guest service initiatives by motivating team members. · Experience in Front of House operations while promoting superior service and guest hospitality. · Self-motivated, organized, and ability to problem solve. · Able to create unique over the top cocktails. · 5-7 years of experience as a Bartender. · 3-5 years of multi-unit experience preferred but not required We use eVerify to confirm U.S. Employment eligibility.

Shift Supervisor Our Blend: Bornand brewed in Southern California since 1963, The Coffee Bean & TeaLeaf has become one of the world's largest specialty coffee and tearetailers. Today we have global presencewith Cafés around the world and offices in California, Singapore and Malaysia. Aswe grow our brand, we are committed to maintaining our values, heritage andpassion for our products. We have alwayshad a creative and caring spirit. This energy embodied by our Team Members madeus famous and beloved by our guests, first in Southern California and nowaround the world. We are a brand centered around passion. A passion for ourpremium products, our people and our customers. Passionis contagious, and we've got a serious case of it. If you are just as passionate as we are, comejoin our Brew Crew!! The position we are brewing: Do you love premium Coffee & Tea? Do you want to work for a socially responsible, guest service focused company? The Coffee Bean & Tea Leaf Shift Supervisors curate memorable experiences for our guests and the CBTL team daily. They run shifts, lead the store team and make decisions that impact store operations. If you are looking for an opportunity where you can interact with people, smile, get involved in the local community, and have fun while leading a cooperative team, we want to talk to you about joining our growing and diverse team. What you will Measure and Blend: * Create coffee moments- share your knowledge, our coffee, and our sustainability practices with guests. * Lead by example. Be an advocate for your team by driving sales and service performance through coaching and training. * Be a coffee & tea expert. You bring the passion, we provide the training, and you share it with the guest. * Generate new guests. Many guests shop online these days; however, the store is where we meet many of our guests for the first time. * Care about safety. Safe, healthy employees and guests are our number one priority. * Contribute. Whether we need help cleaning, organizing stock or need a new innovative way to do things. Help the store with tasks, ideas and add to the overall success * Be an advocate. As the face of CBTL you will build the store presence by connecting with your local community. Your Ingredients: * At The Coffee Bean & Tea Leaf, we hire for our core values Friendliness / Respect / Ownership / Teamwork / Honesty - FROTH and identify team members who share these values. Perks: * Discounts on our Coffee and Tea * Medical, Dental, Vision as applicable * Pay Range: $16.70-$19.20 Hourly (Based on minimum wage ordinances and experience.) * Observed Holidays * Sick Pay * Referral bonus program * Flexible Uniforms * Retirement Plan * Life Assistance Program * 24 Hour Fitness Discount * Flexible Schedule * Fun Environment. * Working Advantage Discount Program This role may be subject to the following working conditions: * Climbing * Balancing * Stooping * Kneeling * Crouching * Reaching * Standing * Walking * Pushing * Pulling * Lifting * Grasping * Feeling (Tangible) * Talking * Hearing * Repetitive Motion * Sitting * Medium work - Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. * The worker is subject to both environmental conditions. Activities occur inside and outside. * The worker is subject to extreme cold. Temperatures typically below 32 degrees for periods of more than one hour. Consideration should be given to the effect of other environmental conditions, such as wind and humidity. * The worker is subject to extreme heat. Temperatures above 100 degrees for periods of more than one hour. Consideration should be given to the effect of other environmental conditions, such as wind and humidity. * The worker is subject to noise. There is sufficient noise to cause the worker to shout in order to be heard above ambient noise level. * The worker is subject to hazards. Includes a variety of physical conditions, such as proximity to moving mechanical parts and moving vehicles. * The worker is required to function in narrow aisles or passageways. International Coffee & Tea, LLCdba The Coffee Bean & Tea Leaf is fully committed to Equal EmploymentOpportunity and to attracting, retaining, developing and promoting the mostqualified employees without regard to their race, sex, gender, color, religion,sexual orientation, national origin, age, physical or mental disability,citizenship status, veteran status, genetics, or any other status protected bystate or federal law. The Coffee Bean &Tea Leaf expressly prohibits any formof employee harassment or discrimination on the basis of any such protectedstatus. The Coffee Bean & Tea Leafprovides equal employment opportunities (EEO) to all employees and applicantsfor employment without regard to race, sex, color, religion, gender, sexualorientation, national origin, age, disability, marital status, amnesty, orstatus as a covered veteran in accordance with applicable federal, state andlocal laws. This policy was intended to comply, and The Coffee Bean & TeaLeaf so complies, with applicable state and local laws governingnon-discrimination in employment in every location in which the Company hasfacilities. This policy applies to all terms and conditions of employment,including, but not limited to, hiring, placement, promotion, termination,layoff, recall, transfers, leaves of absence, compensation and training. We arededicated to providing a work environment free from discrimination andharassment, and where employees are treated with respect and dignity. We use eVerify to confirm U.S. Employment eligibility.

Job Description Do you relish the opportunity to create lifelong memories with customers? Can you add that extra special ingredient to our staff of high-performing leaders? At Portillo's, we're looking for Shift Leaders to join our team! You will be responsible for assisting with the operation of the restaurant by directing hourly crew in food production, equipment maintenance as well as inventory costs and controls. At the heart of Portillo's, we value Family, Greatness, Energy and Fun. Igniting the senses with unrivaled food and experiences, it all comes together to create lifelong memories for our guests. What's in it for you? Hot dog! The pay rate for this role is $18/hour. This position is also served with: Participation in a discretionary bonus program based on restaurant performance, among other ingredients An additional $2/hour for all hours worked after 11pm, $2/hour during inclement weather, and $3/hour to work on holidays* Flexible schedules Free shift meals Career advancement opportunities - we're growing! Dedicated Shift Leader learning & development plus educational benefits Perks and discounts - access to hundreds of discounts from movie tickets to gym memberships and more Counseling and support resources through our Employee Assistance Program (EAP) DailyPay: Access your pay when you need it! Monthly “Franks a Lot” employee appreciation Working full time (30 hours or more per week)? You'll also be eligible for a bun-believable benefits package that includes: Your choice of health insurance from among three medical plans (including a PPO), two dental plans, and a vision plan Paid time off Our 401(k) with company match Flexible Spending Accounts - healthcare and dependent care Beef Stock - our Employee Stock Purchase Plan** Voluntary Benefits like pet insurance, critical illness coverage, and identity theft insurance · Learn more about our benefits here *Easter, Memorial Day, July 4, Christmas Eve, New Year's Day **Must have worked at Portillo's for 1 year with an average of at least 20 hours over a 6-month period Military Veterans encouraged to apply.

QUALITY BRAND GROUP: If hired, you will be working for Quality Brand Group LLC a franchisee of Dunkin'. Quality Brand Group is a multi-store franchisee with a number of Dunkin' locations in Arizona, Colorado, Florida, Nevada and Texas. At Quality Brand Group, we take great pride in our ability to create an environment with opportunity for personal growth, where passionate people are trained and empowered to deliver a memorable experience every day, one guest at a time. We promote a friendly environment where all team members and guests are treated with respect and dignity. We are looking for individuals that want to be part of a successful, energized team. SHIFT LEADER Job Profile: Summary Shift Leaders are responsible for management of the processes and people needed to deliver great and friendly guest experience during their assigned shift. They oversee the preparation of products according to operational and quality standards and manage the service provided by the store team to deliver a great guest experience. Shift Leaders are responsible for providing leadership, direction and coaching to Crew Members throughout their shift. Shift Leaders assign crew positions, set shift expectations, motivate team members and, provide timely feedback to correct deficiencies or reward success. Responsibilities include but are not limited to: Managing A Positive Team Environment * Arrive in a timely manner to prepare for your scheduled shift. * Demonstrate respect and dignity in dealing with others including team members and guests. * Follow the communication guideline established in your store. * Talk employees into, through, and out of position on each shift, communicating responsibilities, providing feedback, and recognizing achievements in a respectful manner. * Deploy team members appropriately to meet guests' needs and service standards throughout shift. * Support training of Crew Members as directed by General Manager or Assistant Manager. * Communicate goals and hold team members accountable for performance during shift. * Drive sense of urgency through Crew Members to satisfy guests' needs and resolve problems. Reinforce the use of systems, tools, and procedures throughout shift, while taking appropriate steps to correct deficiencies. * Monitor team performance to ensure quality, service, and cleanliness standards are met throughout shift. * Ensure restaurant standards and marketing initiatives are properly executed during shift. * Follow all systems and processes to control labor costs, food costs, and cash throughout shift. * Monitor and ensure Crew Members comply with all policies and procedures related to cleanliness, food safety, and restaurant safety and security during shift. * Report equipment issues, provide Crew Member performance feedback, and discuss other restaurant opportunities with General Manager. * Comply with all restaurant, Brand, and franchisee policies. * Respond positively to coaching and feedback, and show passion for learning. * Hold yourself accountable for your designated responsibilities on your shift. * Dedicate yourself to learning and being capable of executing multiple tasks. Being Passionate About Operational Excellence * Always view our guests as our highest priority and ensure that each guest is highly satisfied with his/her experience before leaving the restaurant. * Feel empowered to respond to specific guest needs and resolve problems with a sense of urgency. * Adhere to established Brand and Quality Brand Group LLC standards and systems, delivering quality food and beverage to each guest as communicated during training. * Follow all safety, food safety and sanitation guidelines including compliance with all applicable laws. * Maintain a clean and neat work environment, including stocking, taking trash and cardboard out, and complete thorough cleaning of guest areas and restrooms as directed. * Adhere to uniform standards including; hat, name tag, clean pressed apron and white collared shirt. Dark blue jeans without any rips or holes and nonslip shoes are required. MINIMUM QUALIFICATIONS INCLUDE: * Must be able to fluently speak/read English * Math and writing skills * Restaurant, retail, or supervisory experience preferred * Guest Focus - anticipate and understand guests' needs and exceed their expectations. * Passion for Results - set compelling targets and deliver on commitments. * Problem Solving and Decision Making - make good decisions based on analysis, experience and judgment. * Building Effective Teams - get the right people in the right places, enabling them to make decisions and celebrate success as a team. * Be physically and mentally capable of learning to operate standard restaurant equipment (minimum age requirements may apply). * This position requires one to lift 30 to 50 pounds and also requires you to use motion that entails pushing, pulling, stretching and continuous bilateral use of fingers and wrists. NOTE: Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee's restaurant(s). The terms "Company," "Dunkin'," "we," "our," or "us" refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee's terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee. ","identifier":{"@type":"PropertyValue","name":"Job ID","value":"10806995"},"date Posted":"2025-11-04T16:49:02.171884+00:00","employment Type":["PART_TIME"],"hiring Organization":{"@type":"Organization","name":"Baskin Robbins","same As":"https://www.baskinrobbins.com/","logo":"https://dokumfe7mps0i.cloudfront.net/oms/15524/image/2025/4/LHUVQ_***********22/***********22.png"},"job Location":[{"@type":"Place","address":{"@type":"PostalAddress","street Address":"764 W Broadway Road, Ste 103","address Locality":"Tempe","address Region":"AZ","postal Code":"85282","address Country":"US"}}],"base Salary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","value":0,"min Value":0,"max Value":0,"unit Text":"HOUR, DAY, WEEK, MONTH, YEAR"}}} Skip to main content Skip to menu Skip to footer * Careers Overview * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development Dunkin's cup * Purpose and Values Search Search Careers Hamburger toggle Menu Hamburger toggle Menu Close * Careers Home * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development * Purpose and Values * Search Careers Back Shift Leader

Sanctuary Camelback Mountain seeks an exceptional Director of Food & Beverage to curate and advance the resort's award-winning culinary and beverage experiences. Blending creativity, craftsmanship, and leadership, this role embodies the art of hospitality-transforming every dining moment into an expression of Sanctuary's signature luxury. Overseeing all culinary and beverage operations-including elements Restaurant, Jade Bar, In-Room Dining, Pool Bar, Private Bar, Employee Dining Room, and all catering and banquet functions-the Director of Food & Beverage will drive performance through strategic leadership, team development, and an unwavering focus on guest satisfaction. This individual will serve as a key member of the resort's Executive Committee, contributing to Sanctuary's continued reputation as one of Arizona's most exceptional resort destinations. JOB FUNCTIONS Note: the following duties and responsibilities are not all-inclusive. Leadership & Vision * Provide strategic direction and inspirational leadership to all Food & Beverage and Culinary teams, cultivating a culture of excellence, empowerment, and continuous improvement. * Champion the resort's brand identity through all dining experiences-ensuring consistency, creativity, and alignment with Sanctuary's luxury positioning. * Actively participate in long-range business planning, financial forecasting, and capital improvement initiatives. * Serve as a visible ambassador of the Sanctuary brand-engaging with guests, partners, and community leaders to strengthen the resort's reputation for culinary distinction. Operational Excellence * Oversee day-to-day Food & Beverage and Culinary operations, ensuring superior quality, consistency, and efficiency across all outlets. * Lead the design and implementation of innovative service standards, beverage programs, and culinary experiences that differentiate Sanctuary in the marketplace. * Partner with the Executive Chef to drive menu development, cost management, and sustainability initiatives that enhance profitability without compromising quality. * Ensure compliance with health, safety, and sanitation regulations at the highest industry standards. Financial & Business Acumen * Develop, monitor, and achieve annual budgets, forecasts, and key performance metrics. * Maximize revenue through strategic pricing, upselling, and creative programming. * Analyze business trends and guest feedback to identify opportunities for growth, cost efficiency, and enhanced service delivery. Team Development & Culture * Recruit, mentor, and develop top talent within the department, fostering a culture of hospitality, accountability, and professional growth. * Provide hands-on coaching and training that inspires passion, confidence, and alignment with Sanctuary's values and service philosophy. * Promote open communication, teamwork, and collaboration across all departments. Guest Experience & Brand Standards * Maintain an elevated presence on the floor during key dining periods to personally engage with guests and ensure the seamless execution of service. * Anticipate guest needs, resolve challenges proactively, and ensure a personalized and memorable dining experience. * Champion continuous improvement in guest satisfaction scores and online reputation performance. Administrative & Technical Skills * Oversee scheduling, payroll, purchasing, and inventory control to ensure operational efficiency and budget alignment. * Maintain expertise in Microsoft Office, MICROS, OpenTable, and property management systems. * Prepare detailed reports, proposals, and communications that support strategic initiatives and executive decision-making. * Other duties assigned by the Managing Director. JOB REQUIREMENTS * Exceptional financial acumen with experience managing budgets. * Strong presence, communication, and relationship-building skills with guests, staff, and ownership. * Demonstrated ability to innovate, inspire, and elevate brand experiences through food, beverage, and service excellence. * Proven success overseeing multi-outlet operations and leading large, diverse teams with a focus on excellence and accountability. * Strong financial acumen with expertise in budgeting, forecasting, cost control, and revenue growth. * Strategic and innovative leader with the ability to elevate guest experiences through exceptional cuisine, beverage programming, and service delivery. * Exceptional interpersonal, communication, and team development skills with a passion for coaching and cultivating talent. QUALIFICATIONS Education Bachelor's degree in Hospitality Management, Business Administration, or related field preferred. Related Work Experience 10+ years of progressive Food & Beverage leadership experience, with at least 5 years in a luxury resort or Forbes Five-Star environment. Required Knowledge Proficient in Microsoft Office, MICROS POS, OpenTable, and related hospitality systems.

About US: We're a fun-loving, quirky, crazy-hardworking (sometimes just crazy) big family. You could say we're only serious about two things - serving great food and taking care of people. We love what we do and are looking for a leader who will uphold our culture and drive store performance. About YOU: You thrive in a fast paced, upbeat environment and are a natural motivator. You foster teamwork and genuine connection and seeing each team member grow feels like the ultimate reward. You're diligent, reliable, and aligned with our core beliefs around teamwork, inclusivity, respect, passion and FUN! The Job Stuff: The MAD Greens Shift Leader is enthusiastic and passionate about providing guests with the best hospitality experience possible. This position is accountable for opening and closing the restaurant as needed. The Shift Leader will provide ongoing support to the General Manager and Assistant General Manager when in the restaurant. This position is suited for someone who enjoys working with the public and internal Team Members. Driving the MAD Greens culture of having fun and contributing to the collaborative spirit of the team is exactly what this position calls for! Responsibilities: Effectively lead the restaurant while the General Manager and Assistant General Manager is not present. Responsible for monitoring the training and development of existing and new team members while on shift, to include the MAD Greens operational policies and procedures, cash handling and safety/security procedures to ensure the safety of all team members during each shift. Lead each shift by delegating duties and assigned tasks and follow up with team members. Greet guests to make them feel comfortable and welcome. Assist in preparation food items including prepping menu items using equipment like knifes, juicer, grill, oven, food processor and blenders. Check food quality and food temperatures throughout the day to ensure that food is fresh and safe to serve. Follow sanitation and safety procedures including knife handling and kitchen equipment. Maintain cleanliness and organization throughout the restaurant and ensures proper opening and closing procedures are being followed in the entire restaurant including dining room, restrooms, kitchen and prep areas. Ensures that team members take guests' orders and handle accurate cash and credit transactions. Demonstrate knowledge of the brand and menu items. Effectively handle guest concerns and complaints and escalate them to the appropriate person in Management. Direct the team to prepare the restaurant for each shift. Acts with integrity, honesty and knowledge that promotes the culture of MAD Greens. Maintains regular and consistent attendance and punctuality. Contributes to a positive team environment. Requirements: Excellent guest service skills required. Ability to work in a fast-paced environment. Team oriented, adaptable, dependable, and strong work ethic. Ability to communicate effectively with guests and team members. Ability to work nights, weekends and holidays. Must be at least 18 years of age Must have reliable transportation. Must coming to work when scheduled and on time. Must be able to lift 10 lbs Must be able to stand for long periods of time on scheduled shifts. Aligned with our core values: Madness Matters: You Be You, MADocracy: Shoulder to Shoulder, MAD Passion: We Bleed Green, MADfetti: Have Work at Fun (we'll explain more during the interview process!) Work schedule Weekend availability Monday to Friday Supplemental pay Tips Benefits Flexible schedule Health insurance 401(k) Referral program Employee discount Paid training