As the team at Zaxbys expands, we're saving a seat for you!
To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food.
To our team members, Zaxbys is an indescribably great place to work!
General Managers are responsible for providing guidance and leadership to their team to create a positive culture and maintain high team morale. You will execute and assist in the development of action plans according to company goals and objectives. You will manage and oversee the daily operations of the restaurant focusing on staffing, team member development, sales growth, cost management, guest experience, and ensuring brand standards are consistently upheld.
Why work at Zax?
COMPETITIVE PAY
BONUS POTENTIAL (Paid Quarterly): Up to 24% of Annual Salary
FREE Meals
Paid Time Off
Paid Holidays
Employee Referral Program
Opportunities to Advance
Benefits
Medical Insurance
HSA Option Available
Dental Insurance
Vision Insurance
Short-Term Disability
Long-Term Disability
Employer Paid Life Insurance
401(k) With Employer Match
100% match of first 3% contribution + 50% match of next 2% contribution
Additional eligibility requirements
Duties and Responsibilities
Complete all training requirements including:
Zaxbys General Manager Development Plan and Operations Excellence Capstone Class
Food Safety Certification and Manager Certification
Any additional training required by Zax LLC
Ensure that the restaurant delivers great experiences to guests
Maintain appropriate staffing levels by sourcing, interviewing, hiring, retaining, and recognizing top performers
Ensure team members receive proper training including ongoing mentoring, coaching, and development while holding team members accountable for their performance
Ensure effective work schedules are created timely and appropriately to drive sales and control labor costs
Plan and delegate shift assignments including communicating expectations and adjusting as needed
Ensure service, product quality, and cleanliness standards are consistently upheld
Create and maintain a positive culture and healthy team morale by providing guidance and leadership while being an example and role model for the team
Manage profitability through driving sales, controlling costs, developing team members, and ensuring operational standards are consistently upheld
Strive to increase sales by building community relationships and providing outstanding product and service
Control costs and losses and strive to improve at every opportunity by maintaining operational standards, and ensuring compliance with all Zaxbys Franchising LLC and Zax LLC guidelines, policies, and procedures
Complete performance reviews for crew members and assist with performance reviews for managers
Maintain compliance with Zaxbys Franchising LLC, Zax LLC, federal, state, and local laws, guidelines, policies, and procedures
Utilize management tools and keep neat, accurate, and current records
Review performance metrics daily and develop action plans to enhance the execution of systems and processes to improve profitability, sales, and guest experience
Other responsibilities
Handle and report guest and team member complaints/concerns/injuries timely and in a friendly and respectful manner
Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description
Ensure the team works safely and follows all safety guidelines and procedures
Escalate concerns to your supervisor when appropriate
All other duties necessary to ensure restaurant operations function properly
Job Qualifications
The following requirements must be met in order to qualify for this position.
Must be 21 years of age or older
Must have a valid driver's license, vehicle insurance, and reliable transportation
Open availability and the ability to work a minimum of 5 days and 48 hours per week
Ability to work a flexible schedule including days, nights, weekends, and holidays
Successful completion of background check and motor vehicle report
Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
Required minimum education: High school diploma or equivalent and some college preferred
3-5 years management experience required
Restaurant management experience preferred
Capability Requirements
The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered.
Sit, stand, and walk continuously
Occasionally stoop, bend, crouch, or climb, including the use of ladders
Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead
Continuous use of hands and wrists for grasping and fine manipulation
Communicate proficiently through speech, reading, and writing
Maintain effective audio-visual discrimination and perception to observe and respond to the environment
Work in an environment that features hot and cold temperature variations and exposure to food allergens
Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment
$48k-71k yearly est. 1d ago
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ServiceNow Delivery Lead Manager
Accenture 4.7
Shift manager job in Charlotte, NC
We Are:
A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career!
The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform.
Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale.
Learn more about ServiceNow at Accenture Here
You Are:
A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment.
* An experienced ServiceNow developer.
* You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients.
* You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings.
* You are someone that is process oriented and prefers order over chaos.
* You are comfortable asking for help from peers and Subject Matter Experts
* Strong background working with Enterprise Software companies and/or Consulting companies.
The Work:
* Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes.
* Manage all aspects of project delivery and solution delivery
* Lead and manage the implementation project team
* Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports
* Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress
* Drive the continuous improvements of our implementation methodology and service offerings based on client experiences
* Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments
* Strong background working with Enterprise Software companies and/or Consulting companies
* Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems
* As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities.
Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.
Qualification
Basic Qualifications
* Minimum 5 Years' knowledge and experience working with or implementing ServiceNow
* Minimum 3 Years' experience in JavaScript or related application development
* Completed Certification - ServiceNow Certified System Administrator (CSA)
* Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications
* Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience)
Bonus Points if you have
* PMP or CSM certification
* Strong interpersonal skills, customer centric attitude
* Proven team player and team builder
* Strong organizational and analytical skills
* Familiarity with SaaS deployments and its supporting architecture
* A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management
* ITIL V3 or V4 Foundations Certification preferred
Professional Skill Requirements
* Proven ability to build, manage and foster a team-oriented environment
* Proven ability to work creatively and analytically in a problem-solving environment
* Desire to work in an information systems environment.
* Excellent communication (written and oral) and interpersonal skills.
* Excellent leadership and management skills.
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here.
Role Location Annual Salary Range
California $94,400 to $266,300
Cleveland $87,400 to $213,000
Colorado $94,400 to $230,000
District of Columbia $100,500 to $245,000
Illinois $87,400 to $230,000
Maryland $94,400 to $230,000
Massachusetts $94,400 to $245,000
Minnesota $94,400 to $230,000
New York/New Jersey $87,400 to $266,300
Washington $100,500 to $245,000
#LI-NA-FY25
Locations
$100.5k-245k yearly 1d ago
General Manager
Intrepid Prosperity
Shift manager job in Charlotte, NC
General Manager
Industry: Physical Security | Construction | Infrastructure |
Employment Type: Full-time
About the Role
A leading provider of perimeter security and physical infrastructure solutions is seeking an experienced General Manager to lead its operations, drive profitability, and scale execution across key markets. This role requires deep operational expertise in construction or physical security services, strong leadership skills, and comfort working in a growth-oriented, private equity-backed environment.
Key Responsibilities
Lead daily operations across multiple service lines including fencing, barriers, and access control installations
Full P&L responsibility, including revenue growth, cost control, and EBITDA improvement
Manage and develop cross-functional teams including project managers, field crews, and operations staff
Oversee scheduling, budgeting, procurement, and job costing processes
Drive operational improvements and standardization to support scalability
Foster a culture of safety, compliance, and quality assurance
Partner with executive leadership to align on strategic goals and market expansion
Build and maintain strong relationships with customers, vendors, and subcontractors
Ideal Candidate
6-12 years of leadership experience in construction, security systems, or industrial services
Proven track record of managing operations in a fast-paced, project-based environment
Experience with physical security products such as fencing, bollards, gates, and access control is a strong plus
Demonstrated success with P&L ownership and KPI-driven performance management
Strong knowledge of field operations, labor/resource planning, and subcontractor management
Comfortable operating within a private equity-backed company or growth-stage business
Excellent communication and team leadership skills
Bachelor's degree in Business, Engineering, Construction Management, or related field (preferred)
Compensation & Benefits
Competitive base salary + performance-based bonus
Health, dental, and vision benefits
401(k) with company match
PTO and paid holidays
Vehicle allowance or company vehicle
$44k-83k yearly est. 1d ago
Kitchen Manager
Bloomin' Brands, Inc. 3.8
Shift manager job in Concord, NC
Text "Pasta" to 30437 to apply now!
By texting Pasta to 30437 you will opt-in to receive hiring messages and account related messages from Carrabba's Italian Grill. Text HELP for help or ******************. Msg&data rates may apply. Msg freq varies. Text STOP to cancel. For terms, visit paradox.ai/legal/terms-of-use. Privacy policy can be found at paradox.ai/privacy-policy.
At Carrabba's Italian Grill, we value having fun and creating memories that last a lifetime. Our atmosphere and hospitality for our guests are old-world Italian with a new world feel. We provide our team members with a place to gain valuable experience, career growth and a sense of pride. Our goal is to allow your passion for food, family, and hospitality to create memorable experiences for all our guests.
As a Restaurant Kitchen Manager, you will be responsible for the daily operations of all back-of-the-house functions for your assigned restaurant and for providing nothing but the finest food for our customers. This will include leadership of all kitchen employees as well as ensuring that all recipes, food preparations and presentations meet Carrabba's specifications and commitment to quality.
JOB RESPONSIBILITIES
Your specific duties as a Restaurant Kitchen Manager will include:
Directing and checking the progress of the prep staff and checking for food quality and consistency
Assisting in the hiring and training of back-of-the-house employees
Implementing effective security protocols to always ensure the ongoing safety of both our employees and guests.
Preparing kitchen equipment and production areas daily to boost productivity and reduce waste
Compliance with operational, safety and sanitation standards, company policies, federal/state/local laws, and ordinances; all health inspections meet required state standards.
Ensuring that operational basics and standards are adhered to including line checks, testing, training, recipe adherence, window management, cook times, etc.
Verifying that all menu items are made according to recipe and presented to Carrabba's specifications
Managing staffing levels and shift assignments
Keeping kitchen, dish, and storage areas clean and organized
Checking and balancing product inventory from previous day of business as well as placing food and supply orders
Setting excellent customer service and work examples
JOB REQUIREMENTS
As a Restaurant Kitchen Manager, you must be dependable, self-reliant, and passionate about great food and exceptional customer service. It is vital that you combine strong organizational and prioritization skills with professional dedication and a team-oriented attitude.
Specific qualifications include:
Minimum 3 years of restaurant management experience, (Culinary or Kitchen management preferred)
Preferred experience in leading within a Full-Service Casual Dining or Casual Plus environment
Previous exposure to a scratch kitchen, a plus
Availability to work a flexible schedule
Minimum 21 years of age with legal authorization to work in the United States
Ability to relocate, a plus
Bilingual, a plus
Bloomin Brands offers benefits such as medical, dental, vision, and 401k. Further details around eligibility and additional benefit offerings can be found at **********************************
Compensation Range: Varies by Location - with potential for bonus based on eligibility and other business factors
We value diversity and are proud to be an Equal Opportunity Employer. We are committed to providing all individuals employment consideration regardless of race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law.
Application Instructions:
Join for the Fun, Stay for the Career! If you are looking for a great place to work, have fun, and make money, click the link below to apply! A new window will open where you can complete your application with the help of our virtual assistant Tony. We look forward to hearing from you!
$37k-48k yearly est. 2d ago
Shift Manager
Buffalo Wild Wings 4.3
Shift manager job in Monroe, NC
In most jobs, everyone doesn't spontaneously erupt into applause and start raining down high-fives. At Buffalo Wild Wings, that's just a Thursday night. This is the place to start the next phase of your restaurant management career. Whether you grow in our system here or your game-plan takes you elsewhere, we want you to have an experience that lasts a lifetime.
GAME TIME ENERGY, LIFETIME EXPERIENCE
As a ShiftManager, you will supervise the operation of our restaurant on a shift-by-shift basis. You will also assist the management team in providing support and coaching team members to ensure tasks are performed effectively, helping create legendary experiences for guests.
HOME OF THE GREATEST OF ALL TIMES
Buffalo Wild Wings fuels moments worth sharing - for our guests and for our team members. And, when that means access to all these benefits - well, that's just another day at the office.
Weekly Pay
Flexible Schedule
Free shift meal and family dining discount*
Best in Class Training & Continuous Learning
Advancement Opportunities
Paid Time Off*
401(k) Retirement Plan*
Tuition Benefits*
Medical, Dental and Vision*
Champions of Hope*
Cash Referral Program
Journey Wellbeing Support Tool
PerkSpot Discount Program
Recognition Program
Slip Resistant Shoes Programs
Community & Charitable Involvement
Igniting Dreams Grant Program
Training Contests
YOU GOT THIS
Preferably, you have 2 years of restaurant or bar experience.
You are of minimum age to serve alcoholic beverages (or higher, per applicable law).
You know what it takes to fuel moments worth sharing and have exceptional time management, attention to detail, and guest service skills.
Not sure if your experience aligns? We encourage you to apply. Sports-lover or not, all backgrounds are welcome here.
Buffalo Wild Wings, Inc. is an equal opportunity employer.
* Subject to availability and certain eligibility requirements.
$25k-31k yearly est. 3d ago
Restaurant Manager - Immediate Openings
Hardee's 3.6
Shift manager job in Concord, NC
Click HERE to Apply!Job Title - Restaurant Manager/Hardee'sNOW HIRING EXCEPTIONAL RESTAURANT MANAGERS - If you are passionate about making a difference for our guests and our team members, every single day, can manage and motivate team members through positive and respectful leadership, strive to exceed company standards in service to guests, food quality, food safety, and cleanliness and recognize your team members for a job well-done. You are just what we are looking for.If this is you then COME JOIN OUR AMAZING TEAM, make new friends, develop your career skills and have fun. Great pay, benefits and opportunity for advancement.Who Are We?"WE BELIEVE IN PEOPLE"Boddie-Noell is a family owned Christian based company and is the largest franchisee of Hardees restaurants in the United States. Our purpose is to use the resources of our company to provide opportunities for our people and be a positive influence on peoples lives wherever and whenever we can.What is our Team Approach?Our managers do not manage from a distance but instead alongside crew employees in order to be more effective, resolve guest complaints, maintain product quality, and fix any problems as they arise. Working alongside other crew members allows our managers to teach others and lead by example.What Will You Do?Job Purpose StatementTo operate the restaurant in the absence of the Senior/General Manager. Assist in achieving salesgrowth through maintaining the highest standards ofquality, service, and cleanliness with constant focus on profitability.Job FunctionsInterview and hire qualified staff to operate the restaurant based on company standards and in compliance with state and federal regulations.Schedule sufficient staff to operate the restaurant and accommodate guest flow. Manage labor costs to meet company standard.Train and develop crew under the direction of the Senior/General Manager.Maintain a cooperative, harmonious working relationship with management team and crew. Provide coaching, counseling, and discipline as warranted. Assist with crew member duties a needed.Conduct crew and management team meetings as needed to discuss operation procedures, promotions, safety, security, training, etc.Maintain an adequate supply of all products and items necessary to operate the restaurant. Control inventory to meet company Food Cost Variancestandard.Maintain reports and records based on company standards and in compliance with state and federal regulations.Maintain building and equipment using proper operating, cleaning, and preventive maintenance procedures.Responsible for all cash. Ensure adherence to cash procedures.Ensure personal appearance meets company standard and displays professionalism at all times.Recognize and adhere to all HR, sanitation, safety, and security policies and procedures to ensure a safe and compliant environment for all.Consistently exhibit the actions/behaviors which best demonstrate BNEsVision and Values; perform other tasks as directed by management; and at all times represent Boddie-Noell Enterprises, Inc. as a professional in every aspect of performance.* Note: BNE will make reasonable accommodations as required by the Americans with Disabilities Act. What Will You Need?Must be 18 years or older Must meet Physical demands required of the role Must be able to lead, recognize and train successful talent2 years of management experience Available to work all shifts and weekends Ability to pass background check and drug screen Valid Drivers LicenseStrong conflict-resolution skills Consistent and ReliableCheerful and Positive AttitudeExcellent communication skills Loves Serving and Helping OthersWhat is in it for You?Now Paying WeeklyFun & Flexible Work EnvironmentPaid Training 401K Vacation, Sick, Holiday & Bereavement pay Discounted Meals During ShiftMedical, Dental, Vision & Life InsuranceOpportunity to AdvanceBonus ProgramCompetitive Pay Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.Workplace Caring Culture - We've created a culture of family and team that exist in each of our restaurants. Our treatment of employees is well known in the restaurant field where we enjoy some of the best retention of long-term employees in the industry.Helping Hands - Employee assistance fund that provides financial help to Boddie-Noell employees in time of need.Corporate Chaplains - Offers care to employees with personal and professional life issues.*Veterans and those with previous military experience are encouraged to apply!EOEBoddie-Noell Enterprises, Inc., an independent franchisee of Hardee's Restaurants LLC
Required
Preferred
Job Industries
Food & Restaurant
$46k-56k yearly est. 2d ago
ARG General Manager
Ace Hardware 4.3
Shift manager job in Charlotte, NC
About Ace Retail Group
Ace Retail Group (ARG), is a division of Ace Hardware Corporation that owns and operates several Ace brands, including Westlake Ace, Great Lakes Ace, Buikemas Ace, Outer Banks Ace, Dennis Company, and Breed & Company.ARG is one of the largest hardware retailers in the United States and has two headquarters located in Lenexa, KS and Farmington Hills, MI.ARGs origins date back over a century and operates over 250 neighborhood stores located throughout the United States.Great people make ARG stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of: Winning, Excellence, Love, Integrity, Gratitude, Humility and Teamwork.
General Summary
The General Manager is responsible for ensuring superior customer service in their store. They must develop associates at all levels, drive sales and profitability, and maintain effective expense and payroll budget management. They will also ensure compliance with effective inventory management and merchandising practices and all Westlake policies and procedures.
Essential Duties and Responsibilities
Customer Service
Provide positive representation of Westlake Ace Hardware.
Proactively assist customers in solving problems.
Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store.
Provide a friendly, outgoing demeanor; work well with customers as well as associates.
Ensure all calls and pages are answered promptly, courteously and effectively.
Handle customer complaints. Work to resolve problems with the customer and have Westlakes best interest taken into consideration.
Possess excellent product knowledge and knowledge of store layout and location of products.
Store Operations
Ensure a positive, professional and safe work environment for all associates.
Supervise the general operations of the entire store.
Responsible for ordering and maintaining desirable product inventory levels to ensure store profitability in compliance with corporate objectives.
Ensure compliance with all practices, policies and procedures necessary to manage inventory shrink. Monitor shrink numbers and take corrective actions.
Manage and direct preventative maintenance and repairs in order to maximize and protect all physical assets (i.e. building, fixtures and equipment).
Ensure receiving, checking in, stocking of merchandise for the store is being done completely.
Responsible for maintenance of back stock levels.
Oversee and assist with the daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise areas.
Provide assistance in the overall general maintenance of the store.
Ensure forklift operations and receiving is completed in a safe and efficient way.
Ensure weekly price changes are being completed.
Ensure monthly cycle counts and negative on hand reports are being completed.
Ensure signage is current in the entire store.
Provide a clean and orderly sales floor, including end caps and ad goods merchandised.
Ensure special orders and rain-checks are being completed properly.
Ensure ad signage and products are ready for the customers.
Perform all other duties as assigned.
Store Support Operations
Responsible for the P & L and other corresponding reports.
Assist District Manager with the budget process for sales and expenses.
Manage payroll and other controllable expenses.
Responsible for the implementation of Store Support programs.
Attend trade shows and seminars with company guidance.
Responsible for successful Loss Prevention, Safety and Internal Audits.
Assist with special projects within the district as set forth by the District Manager.
Hiring and Training of Associates
Conduct weekly management staff meetings.
Ensure effective training and development of all associates.
Recruit prospective associates for possible management positions throughout Westlake Ace Hardware.
Manage and support the hiring, scheduling, reviewing, rewarding and coaching of all store associates including management.
Actively recruit and promote the advancement of Westlake associates.
Leadership
Become an integral part of the community in which you live and work through civic organizations and being community minded.
Challenge all associates to think of ways to better merchandise product, control expenses and increase sales.
Lead by example; be approachable by all associates and customers.
Other Essential Requirements
Ability to exhibit and incorporate our Core Values into daily decisions and interactions with others:
WINNING In business, money is the score. To win, we must perform, compete, and have fun. At Ace, we win through people- our strength is being helpful.
EXCELLENCE Excellence honors God and inspires people. We aspire to be the best, to continuously improve and to inspire others by giving the team our very best.
LOVE Love the people, love the work and love the results.
INTEGRITY For Ace to win, we need to be able to trust each other. And trust will require us to be honest, reliable, caring, of high character and of unquestioned ethics.
GRATITUDE We recognize that we are blessed to be in the business of serving others.
HUMILITY We strive for greatness with a humble, modest and respectful attitude.
TEAMWORK We will fight the natural tendency for control and credit in favor of collaboration and mutual success, recognizing that Together, we are Ace.
Minimum Skills, Requirements and Qualifications
High School or GED equivalent.
Must have previous retail management experience. Hardware experience preferred.
Standing, walking, lifting (up to 25lbs) and climbing.
Compensation Details
$45,000-$70,000/Year
For a full list of benefits and open positions, please visit us at: ************************************************************
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Equal Opportunity Employer
Ace Retail Group is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military discharge, or any other action covered by federal or state laws.
Required
Preferred
Job Industries
Retail
$45k-70k yearly 2d ago
Assistant Manager
Carrols Restaurant Group, Inc. 3.9
Shift manager job in Concord, NC
Carrols LLC is the largest Burger King Franchise. We own and operate over 800 Burger King Restaurants. We've been in the burger business for over 55 years so we know a little bit about success. We're all about finding talented folks and giving them the tools and the knowledge to make it to the top.
SUPERIOR BENEFITS...COMPETITIVE SALARIES...ADVANCEMENT OPPORTUNITY! If you're ready for a job that sizzles with potential, you're ready for Burger King! While managing a million-plus dollar-a-year restaurant, you will develop business disciplines in Accounting, Human Resources, Training, Marketing, Sales Building, and Cost Controls.
We realize that in order for our managers to be successful in an ever-changing business environment, we must devote time, effort, and commitment to their on-going development needs. The Carrols Management Development Program is the best in the business. The program is well defined, comprehensive, and always on the cutting-edge of new learning initiatives.
Our outstanding benefit package includes, life, medical, dental, and vision insurance, short-term and long-term disability insurance, flexible spending plan, company matched 401(k), quarterly bonus program, paid vacation time, personal days, clothing allowance, tuition assistance and much more.
Essential Job Requirements:
Ability to work a 50 hour work week which will include nights, weekends and some holidays.
High school diploma or equivalent
Basic Computer Skills
Valid Driver's License and Personal Transportation
Out-going Personality
Job Responsibilities:
Direct, control and coordinate subordinates to deliver quality product to our guests in the most efficient and friendly way possible.
Inventory Management
Bank Deposits
Training
Performance appraisals
Maintain a safe work environment for all employees and guests
Other duties as assigned
The restaurant is only the beginning. A commitment to do the best job possible, regardless of the task, is evident throughout our organization. We offer real career opportunities. If you are motivated and want to test your potential, Carrols is the perfect place for you.
If this sounds like you, and would like to be part of a great team and work with people who care, please submit your resume today.
Carrols LLC is an Equal Opportunity Employer
$30k-43k yearly est. 3d ago
Bojangles General Manager (Gerente General) - Charlotte, NC - 934
Bojangles' Restaurants, Inc. 4.1
Shift manager job in Charlotte, NC
Managers lead their teams in providing our guests with the most exceptional experience in Southern Hospitality. General Managers develop and lead a team that drives traffic, sales, and profitability in our restaurants, by maintaining a customer centr General Manager, Manager, Restaurant, Microsoft
$38k-49k yearly est. 2d ago
Director of Food & Beverage
Northwood Hospitality 4.5
Shift manager job in Charlotte, NC
The Director of Food and Beverage is a hands on manager that directs and coordinates the day-to-day operations and management of all food and beverage departments, maintaining established operational standards and maximizing profits for the hotel. Departments and areas the Director manages include The Gallery Restaurant and kitchen, banquet kitchen, in room dining, the Banquets Department and the Meeting & Events Department.
JOB DUTIES
Inspects and tastes prepared foods at F&B outlets on a daily basis to ensure ingredients, presentation and recipes meet standards.
Develops new menu items and sets pricing, keeping in tune with the market.
Improves existing practices and services both in the front and back of the house.
Ensures hotel is in compliance with all federal, state and local laws, including OSHA, wage & hour and health department.
Follows company policies and procedures and is able to communicate them effectively to subordinates.
Formulates short- and long-term operational and financial plans for the food and beverage department.
Communicates financial information to the General Manager on a daily basis, including up-to-date budget information and revenue growth programs.
Prepares the annual F&B operations budget.
Achieves budgeted revenues, controls costs (e.g., labor, food, maintenance) and maximizes profitability related to the facility operations.
Ensures proper procedures for handling of financial transactions and credit control.
Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction.
Takes an active role in sales and marketing by surveying market to determine guests' needs, creating special menus for catered events to increase sales and developing innovative ideas to increase average checks, covers and liquor sales in restaurant.
Aggressively recruits and staffs department using company hiring standards (i.e., behavioral questioning, reference checks, evaluations and team interviews).
Conducts regular F&B meetings, providing objective and constructive feedback to employees. Takes time to listen to employee concerns and deals with any challenges in a timely manner.
Conducts and/or schedules training classes relating to safety, proper procedures and service guidelines.
Maintains constant communication between departments and keeps other departments informed about special programs and events.
Fulfills Manager on Duty (MOD) shifts.
MINIMUM QUALIFICATIONS
Associates degree in hospitality field preferred
Previous hotel management experience
The Luxury Collection brand experience preferred
Basic computer skills using Microsoft Office (e.g., Excel, Word and Outlook)
Ability to speak, understand, read and write the English language
Excellent verbal and written communication skills
Ability to multi-task in a fast paced environment
Ability to apply appropriate resolution to stressful and emergency situations
Ability to be on-call 24/7
Ability to sit, stand, walk, talk, hear, listen, reach, grasp and perform repetitive motions
Ability to push, pull, lift, carry or otherwise move up to 10 lbs.
Ability to work a flexible schedule, including nights, weekends, and holidays
The Ballantyne is an Equal Opportunity Employer. We support and encourage diversity in the workplace.
We are a drug-free workplace. Pre-employment drug testing is conducted.
$70k-93k yearly est. Auto-Apply 60d+ ago
Food & Beverage Director, The Springs Resort and Spa.
Presidian
Shift manager job in Charlotte, NC
Job DescriptionDescription:
Pay: $100,000 - $120,000 Salary
Schedule: Weekdays + Weekends Reports to: General Manager
About The Springs Resort
Located in the heart of Pagosa Springs, Colorado, The Springs Resort is a renowned Wellness destination centered around The Mother Spring - the world's deepest geothermal hot spring and the source of our healing, mineral-rich waters.
Ranked the #1 Hot Springs Resort in USA Today
Following a transformative expansion in 2025, the resort now features:
157 thoughtfully designed guest rooms and suites, with panoramic views of the San Juan River and surrounding mountains
An expanded collection of 51 naturally hot mineral soaking pools
A brand-new, two-level geothermal-inspired spa, offering 12 treatment rooms, a couple's suite with private soaking pool, halotherapy sauna, movement studio, and more
A wellness program including contrast bathing, Aqua Yoga, meditation, reflexology walks, and immersive experiences
Elevated culinary offerings across several distinct outlets, including casual and full-service dining
Set along the scenic San Juan River and nestled in the San Juan Mountains, The Springs Resort offers a one-of-a-kind wellness retreat blending relaxation, adventure, and holistic health.
Certified as a Great Place to Work (May 2025-May 2026), we are committed to fostering a team culture rooted in excellence, innovation, and heartfelt hospitality.
Your Mission
The Food & Beverage Director provides leadership and management for the entire Food & Beverage Division by establishing quality plans that ensure long-term growth and profitability of both the division and the resort. You will cultivate a culture that inspires associates to be caring, engaged, and focused on creating memorable guest experiences.
You will oversee a variety of food and beverage outlets including:
The Café - a morning stop for coffee and crêpes
Barefoot Grill - casual, riverside fare
1881 Poolside Provisions - light bites and drinks for soaking guests
Wild Finch - full-service, wellness-driven restaurant
Canteen - quick service bar inside the Original Pools
Lounge, Banquets, and special event catering
These outlets support guest vitality by offering health-forward, wellness-driven options alongside familiar, satisfying cuisine that appeals to a wide variety of guests. Through your leadership, the division will deliver consistent excellence across all venues, fostering a vibrant dining environment that reflects the resort's commitment to wellness, quality, and hospitality.
Where You'll Make an Impact:
Lead and manage all Food & Beverage operations including restaurant, room service, lounge, café, market, canteen, and banquet service.
Ensure exceptional guest service and high-quality offerings across all outlets.
Manage labor, overhead, and sales budgets to meet or exceed financial goals.
Oversee purchasing, inventory, vendor relations, and cost control systems.
Recruit, train, mentor, and retain a high-performing team focused on growth and engagement.
Ensure compliance with all health, safety, and sanitation standards.
Collaborate with resort leadership to execute banquets, events, and wellness programming.
Provide culinary support as needed, functioning as a chef during high-volume periods.
Use guest feedback and performance metrics to drive continuous improvement and innovation.
Perks of Joining The Springs Resort Team:
Be part of a dynamic team in a beautiful natural setting
Work at one of the top-rated hot spring resorts in the world
Engage in meaningful wellness-driven hospitality
Enjoy access to the resort's pools and wellness amenities
Comprehensive Benefits Package
Eligible full-time employees receive:
Health Insurance
Dental Insurance
Vision Insurance
401(k) Retirement Plan with Matching
Life and Disability Insurance
Paid Time Off (PTO) and Sick Time
Flexible Spending Account (FSA)
Employee Assistance Program (EAP)
Employee Discounts across resort services and amenities
Requirements:
Qualifications:
Highschool diploma or equivalent required; a degree in hospitality management, culinary arts, or a related field is preferred.
5-7 years of F&B management experience, with 3+ years in a senior leadership role in a resort or hotel setting.
Strong leadership, communication, and team-building skills.
Expertise in restaurant, banquet, and beverage service operations.
Strong financial management experience, including budgeting and cost control.
Culinary experience and willingness to function as a Chef when needed.
Ability to work in a fast-paced, guest-focused environment.
Must be willing to relocate to Pagosa Springs, CO and embrace the mountain resort lifestyle.
$100k-120k yearly 19d ago
Director Of Food & Beverage
The Mecklen Hotel a Tribute Portfolio By Marriott
Shift manager job in Charlotte, NC
Job Description
Exciting times at the "newest" and "coolest" hotel to hit the Charlotte area, The Mecklen Hotel, a Tribute Portfolio Hotel.
We're excited to hire a Director of Food & Beverage to oversee the operation of the F&B division of our new hotel. The food and beverage director is responsible for overseeing all food and beverage operations, including staff management, financial planning, and strategic direction to ensure high standards of quality and guest satisfaction.
Apply today!
Responsibilities:
Hire, train, and supervise all food and beverage staff, including kitchen, dining, and bar personnel. Develop operational standards and implement policies and procedures to ensure smooth daily operations.
Create and manage comprehensive budgets for food, beverage, and labor costs. Implement effective cost control systems and monitor inventory to minimize waste and maximize profitability.
Oversee menu development and approve new menus to ensure they are high-quality, marketable, and align with customer preferences. Maintain high standards of food safety, sanitation, and service quality.
Contribute to strategic planning and project conceptualization for all food and beverage outlets. Coordinate events, promotions, and seasonal campaigns to drive business.
Monitor guest feedback, address complaints, and implement improvements to enhance the overall guest experience.
Ensure all legal and regulatory requirements are met, such as food safety and alcohol service laws. Negotiate contracts with vendors and suppliers.
Qualifications:
A bachelor's degree in hospitality management or a related field is preferred but not required.
A minimum of 3-5 years of experience in food and beverage management.
About Company
We are a spirited hotel ready to surprise all outsiders. Rooted in a storied and feisty independence, our hotel stands as an inspired example of our city's growing bold rush. Where pursuits progress, the speedway slows, and the forty-niners come alive - and where you'll want to hang in rebellious comfort without having to drive the Tryon downtown. U-turns are turning to University City, and The Mecklen Hotel means business for all who want to revolutionize their routine.
$77k-112k yearly est. 32d ago
Senior Catering Manager
Hilton Charlotte University Place 4.0
Shift manager job in Charlotte, NC
Job Description
The Hilton Charlotte University Place has an exciting opportunity to join our team as the Senior Catering Manager!
The Senior Catering Manager participates in all aspects of Sales operations, including but not limited to: developing/maintaining repeat client relations, event execution, maximization of market revenue, and generation of new accounts. The Senior Catering Manager role will focus primarily on securing business with the local and SMERF market. Key duties include generating leads, creating proposals, closing contracts, detailing Banquet Event Orders (BEOs), pre-/post-convention event operation, and attending local networking opportunities, all while meeting departmental revenue goals.
Ideal candidate must have strong communication skills, independent problem-solving ability, intermediate Outlook/Word proficiency, with Monday-Friday availability (some occasional weekend availability where business demands). Ideal candidate has previous Sales experience in a hospitality and/or Food and Beverage setting.
Salary information available upon experience
Responsibilities:
Sales & Business Development: Proactively solicit catering business, up-sell opportunities, develop accounts, and meet revenue goals.
Client Management: Meet with clients to understand needs, plan menus, arrange tastings, draft contracts, and maintain satisfaction.
Event Operations: Oversee event setup, service, and breakdown; detail Banquet Event Orders (BEOs); coordinate with kitchen, banquet, and other hotel departments.
Team Leadership: Recruit, train, schedule, and mentor catering staff (coordinators, servers).
Financial Management: Manage budgets, track expenses, process payments, and report on costs.
Quality & Standards: Ensure adherence to hygiene, safety, and brand standards; resolve escalated issues.
Qualifications:
Experience: Previous experience in sales, catering, or hospitality management.
Education: Hospitality, Business, or related degree often preferred.
Skills: Excellent communication, interpersonal, organizational, problem-solving, and time management.
Knowledge: Food & beverage, room setups, financial reporting, and relevant software.
About Company
Our lakeside hotel is located in Charlotte, NC, a half-mile from The University of North Carolina at Charlotte and steps from The Shoppes at University Place. PNC Music Pavilion and the Charlotte Motor Speedway are 10 minutes away. Features include a seasonal outdoor pool, patio seating with fire pits, a café serving Starbucks coffee, an on-site restaurant/bar, 20,000 square feet of meeting/event space, a 24-hour fitness center, and walking trails. Since 1987, Hilton Charlotte University Place has continued to welcome guests from all over the world for meetings, conventions, social gatherings, weddings, and more!
$50k-61k yearly est. 10d ago
Material Shift Lead- GM Defense
General Motors 4.6
Shift manager job in Concord, NC
Job Description On Site : This role is categorized as onsite. This means the successful candidate is expected to report to the GM Defense Production Facility on a full-time basis (shift is four 10's, Monday - Thursday). About GM Defense: GM Defense is driving the future of military mobility by leveraging the best-in-class capabilities of General Motors for unmatched innovation, proven performance and breakthrough life-cycle economics! We deliver reliable, affordable, and innovative products across a full spectrum of capabilities - integrated vehicles, power and propulsion, autonomy, mobility, and security! GM Defense is seeking a highly motivated, dynamic individual looking for an opportunity that will allow them to showcase their talents and have an impact in a strategic growth area. Our ideal candidate thrives in ambiguity and demonstrates problem-solving leadership with limited oversight! The Role: This person will be responsible as the leader of the Supply Chain floor team. This position is a people leader position and will have direct reports. The position will work cross functionally with all of the production teams and support their needs and requirements. Work involves a considerable amount of initiative in decision making and is accompanied by a high level of independent judgment. What You'll Do: * Responsible for material flow activity (the physical movement of material from receipt through shipment) * Audits department records for employees, Safety documents, Ergonomics, Suggestions, Grievances, Training, Vacation, Attendance and overtime * Implements, monitors and maintains PS05 and PS15 workplace safety systems * Implements, monitors and maintains GMS initiatives * Assures compliance to internal control procedures * Supports production organization * Develops standardized work * Maintains clean housekeeping standard and applies 5S * Develops subordinates * Supervises floor operation * Coordinates development of the BPD for floor operations * Communicates BPD requirements to staff members * Follows up and prepares required documentation for BPD reporting * Documents plans/ideas for future years BPD * Reviews and approves manpower plans (GMOS) Your Skills & Abilities (Required Qualifications): * Candidate must be a U.S. Person (U.S. citizen, U.S. permanent resident, asylee or refugee). * Bachelor's degree in supply chain management or another Business-related field or related experience * Minimum 5 years of equivalent experience (Mfg. and Supply chain) * High functional capability with supply chain floor systems - SAP, EPS, PPS, GEPICS, WMS, or similar systems etc. * Strong understanding of supply chain and lean material processes; Logistics (LLP processes), Receiving, Internal Material Flow, Scrap, Obsolescence, etc. * Experience with GMS SLT implementation and execution or similar * Proficient with the Microsoft Office Suite (Word, Excel, Access, PowerPoint) * Strong written and oral communication skills * Ability to manage and prioritize multiple projects, effective project planning in terms of resources, strategies, cost, and time, with ability to meet project timelines * High level of analytical ability where problems are complex * Knowledge of work measurement and work standards * Knowledge of basic manufacturing and assembly processes * Demonstrated technical and professional skills in job-related area required * Appropriate interpersonal styles and communication methods to work effectively with business partners to meet mutual goals required * Establishes a course of action to accomplish completion of the job and/or project * Coordinates input from internal/external customers to better understand customer needs and/or perceptions * Actively identifies new areas for learning and takes advantage of learning opportunities What Will Give You A Competitive Edge (Preferred Qualifications) * Prior experience with varied Supply Chain office and floor assignments * Multi plant and/or multi-functional experience * Experience/knowledge of GM Global Manufacturing Systems (GMS) * Subject Matter Expert (SME) or Calibrator status GMS Short Lead Time (SLT) business processes and procedures * Knowledge of Continuous Improvement Process (CIP) with an emphasis on Lean Material Strategies (LMS) #GMD GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc). This role is categorized as onsite. This means the selected candidate is expected to report to a specific location on a full-time basis. The selected candidate will be required to travel
About GM Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all. Why Join Us We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team. Benefits Overview From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources. Non-Discrimination and Equal Employment Opportunities (U.S.) General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws. We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire. Accommodations General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us or call us at ************. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
$36k-41k yearly est. Auto-Apply 8d ago
Director, Food & Beverage
Charlotte Regional Visitors Authority 3.7
Shift manager job in Charlotte, NC
Who We Are The CRVA works to deliver experiences that uniquely enrich the lives of our visitors and residents. Through leadership in destination development, marketing and venue management expertise, the CRVA leads efforts to maximize the region's economic potential through visitor spending, creating jobs and opportunities for the community. Brands supported by the CRVA include the Charlotte Convention Center, Spectrum Center, Bojangles Entertainment Complex, NASCAR Hall of Fame, Charlotte Film Commission, Visit Charlotte and Visitor Info Centers.
Job Summary
The Director, Food and Beverage provides leadership for all food and beverage services across the CRVA venues, overseeing multi-venue teams, complex operating budgets and revenue-generating programs that support exceptional guest experiences.
Job Responsibilities
A. Essential Job Duties
* Provides strategic leadership for all Food & Beverage operations across four venues, overseeing six operating budgets and all catering, banquets, culinary, concessions and related event services.
* Establishes and maintains service, quality, safety and regulatory standards that ensure a consistently high-quality guest experience.
* Provides financial oversight for Food & Beverage operations, including budgeting, forecasting, cost controls, procurement and long-range capital planning across multiple venues.
* Identifies and implements revenue-generating strategies informed by industry trends and operational data.
* Oversees Catering Sales, Banquets, Culinary, Concessions and NASCAR Hall of Fame Event Management functions, with responsibility for training, coaching, performance management and professional development in accordance with organizational policies and procedures.
* Oversees proper cash handling procedures for all food and beverage operations.
* Develops and maintains relationships with suppliers and negotiates contracts for products and services.
* Champions sustainability initiatives within Food & Beverage operations, including responsible sourcing, waste reduction, and environmentally conscious practices aligned with organizational and community goals.
* Establishes and maintains service, quality, safety and alcohol compliance standards across all Food & Beverage operations.
* Fosters innovation and collaboration across the CRVA divisions and builds strategic partnerships with community-based organizations.
* Champions the CRVA's Service Philosophy by fostering a collaborative, service-driven culture that delivers memorable guest experiences.
* May perform other duties as required.
B. Consistently deliver the best in customer service. By supporting the CRVA customer experience initiatives and decisions underscoring the Service Philosophy will champion the evolution and continuity of building and leading teams to work collaboratively across the organization and greater Charlotte community, to deliver memorable customer experiences.
C. Champion CRVA's mission, vision and core values and comply with the organization's policies and procedures.
Scope of Responsibility
* This job is responsible for budgetary analysis, preparation, and review.
* This job will have access to confidential data including wages and salaries, company records and/or minutes, customer quotes, product costs, and company plans, designs, and/or programs.
Supervisory Responsibility
* Provides leadership for a Food & Beverage workforce exceeding 400 employees across multiple venues, including seven direct reports.
* Carries out supervisory responsibilities in accordance with organizational policies and applicable laws, including hiring, training, performance evaluation, corrective action and employee relations.
Knowledge and Skill Requirements
* Large-Scale F&B Operations: Deep understanding of managing food and beverage production and service in a convention center, arena, or public assembly facility setting, including concessions, banquets, and potentially multiple concessions/outlets.
* Financial Management: Expertise in budgeting, forecasting sales, cost controls (food, beverage, and labor), inventory management, procurement, and analyzing P&L statements to maximize profitability.
* Regulatory Compliance: Comprehensive knowledge of federal, state, and local health, safety, sanitation (HACCP), alcohol service (TIPS/TAM certification), and labor laws and regulations.
* Menu & Culinary Trends: Knowledge of current culinary and beverage trends, menu engineering, recipe development, and presentation styles in collaboration with the Executive Chef.
* Event Planning & Logistics: Expertise in planning, coordinating, and executing large-scale events, banquets, and special functions, often working from detailed Banquet Event Orders (B.E.O.s).
* Vendor & Contract Management: Experience in negotiating contracts with vendors and suppliers, managing vendor relationships, and ensuring quality and cost-effectiveness in purchasing.
* Technology Proficiency: Familiarity with Point-of-Sale (POS) systems, inventory management software, labor scheduling software, and standard MS Office Suite programs.
Education and Experience
* Bachelor's Degree (B. A.) or equivalent from four-year College or technical school; and ten plus years related experience and/or training; or equivalent combination of education and experience in a large convention center or hotel.
Physical Demands
* The employee must regularly lift and /or move up to 40 pounds.
* Specific vision abilities required by this job include Close vision. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel and talk or hear. The employee is frequently required to stand and walk.
Work Environment
* The noise level in the work environment is usually moderate.
Travel Required
* Ability to obtain and maintain a valid North Carolina driver's license and reliable transportation, with flexibility to travel regularly between CRVA venues and off-site locations.
What We Offer
* Education Reimbursement
* Comprehensive medical, dental, and vision coverage, plus other great benefits.
* 457 Plan
* NC Retirement System plan
* CRVA University
* Employee Assistance Programs
* Employee 1st Culture
* CORE Values
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Our "employee first" culture requires engagement and engagement can't happen without the voices of many talented individuals charting our direction.
$55k-71k yearly est. 13d ago
Restaurant Catering Manager
The Great Greek
Shift manager job in Charlotte, NC
Restaurant Catering Manager Position Available - South Florida- Summer North Carolina-Spring Southern California-Winter/Spring/Summer We are looking for a Catering Manager to lead a team of kitchen and wait staff and make sure they deliver excellent customer service. Looking for creative, hardworking, resourceful, and entrepreneurial applicants To expand catering program To sell catering within the inland empire and specifically Rancho, Chino, and Walnut
Catering Manager responsibilities include planning food and beverage menus, scheduling shifts and coordinating food preparation and serving during events. To be successful in this role, you should have work experience in catering or hospitality and solid organizational abilities. Ultimately, you will ensure that we run efficient catering facilities and help increase our clientele. A Catering Manager is a professional who is responsible for monitoring the quality of food and service at their outlets. They ensure that all operations run smoothly, from cooking to serving customers, in order to achieve peak performance every day. Responsibilities:· Gather customer requirements (like number of guests and event dates)· Plan food and beverage menus considering clients' preferences and special requests (for example healthy meals for children)· Determine requirements in ingredients and set portions.· Schedule staff shifts.· Train and manage wait staff and kitchen personnel.· Oversee food prep and customer service.· Report on expenses.· Manage stock and place orders as needed.· Ensure compliance with health and safety regulations.· Arrange food tastings with potential customers.· Requirements and skills.· Work experience as a Catering Manager, Restaurant Manager or similar role· Understanding of food hygiene.· Hands-on experience with creating menus from scratch.· Excellent organizational and time-management skills· Customer service attitude.· Ability to remain calm and make quick decisions under stressful circumstances.· Flexibility to work during weekends and holidays.· Certification in hospitality or culinary management is a plus.· Requires use of technology Requirements:· High school diploma or GED · Previous supervisory experience in the hospitality industry · Strong multi-tasking skills· The physical ability to remain standing for long periods of time.· Exceptional organizational, communication, and customer service skills· Strong administrative skills Objective : We are looking for a versatile and well-organized catering manager to oversee our event catering services. As a catering manager, you will finalize sales contracts and ensure that catering order forms reflect customer requirements. Your duties will include planning menus, organizing venues and equipment, and hiring catering staff. To be successful as a catering manager, you should possess extensive experience in event catering and delivering cost-effective services. Top-notch catering managers build good relationships with customers and exceed expectations.
The Great Greek Mediterranean Grill is a fast-casual restaurant franchise concept featuring authentic Greek recipes, made to order, with only the highest quality ingredients, fresh products, and outstanding hospitality.
The Great Greek was founded by two third-generation restauranteurs with more than 30 years in the food and hospitality business. Like anyone who loves truly good food, their favorite childhood memories were those spent with family and friends, crowded around a table for a meal made with care and love.
That tradition still remains today with the same recipes passed down generation after generation and prepared with the spirit of authentic Mediterranean hospitality where everyone's welcome. We've made the dining room a little bigger to fit more guests, but you'll always feel right at home with smiling faces, table service, and a bright cheerful atmosphere.
$42k-60k yearly est. Auto-Apply 60d+ ago
Full Time Fresh Foods Manager
Privacy/Disclaimer Agreement
Shift manager job in Concord, NC
Full Time Fresh Foods Manager(Job Number: 2601348) Full-time Description SUMMARY. Primary responsibility is to Take Excellent Care of Our Customers by satisfying each customer's needs, exceeding their expectations, and making every shopping visit a pleasant and satisfying experience. This requires a defined level of management skills, product knowledge, sales ability, customer relations skills, and cooperation with fellow associates. The Fresh Foods Department will carry a wide offering of the meats, cheeses, breads, pastries, and other items. Some amenities that will be available in this full-scale Fresh Foods Department include chef, sushi, salad/olive bar, and extended variety of food products.
Manage and supervise up to 40 associates in the Fresh Foods Department. Is responsible for with the overall direction, coordination, and evaluation of this department. Carry out supervisory responsibilities in accordance with Harris Teeter's policies and standards. Responsibilities may include: performing the duties of baker/fryer, cake decorator, Fresh Foods clerks; and chef; interviewing and training associates; planning, assigning, and directing work; assist in appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems.
Customers are among Harris Teeter's most valuable assets. Every associate represents Harris Teeter to our customers and the public. The way associates perform their jobs presents an image of the entire Company. Customers judge Harris Teeter by how they are treated each time they have contact with an associate. Therefore, one of the top business priorities is to assist any customer or potential customer. Nothing is more important than being courteous, friendly, helpful, and prompt in the attention given to customers.
Harris Teeter will provide training to all associates who have extensive customer contact. If a customer wishes to make a specific comment or complaint that you cannot resolve, you are required to direct that person to the department manager or manager-on-duty for appropriate action. Remember that all contacts with the public in person, over the telephone, and through any communication reflect not only on an individual associate but on Harris Teeter as a whole. Positive customer relations will not only enhance the public's image of Harris Teeter but also pay off in greater customer loyalty and increased sales and profit.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES include the following. Your primary job function is to personally perform the first set of functions while ensuring that all Customer Service associates also perform them. Additional essential job functions are listed under SUPERVISORY JOB FUNCTIONS.
CUSTOMER SERVICE. Initiate interaction with customers on the sales floor. Ask the customers questions regarding their shopping needs. Follow through on customer requests. If you cannot say “yes” to a customer's request, bring in the manager-on-duty. Never be rude to a customer under any circumstance. Never turn down business.
Communicate with customers and fellow associates regarding current promotions, marketing campaigns, and essential products. Inform management of the lack of advertised items and/or samples, incorrect prices, missing signs, departmental changes, and/or other situations as appropriate.
Reflect an appropriate business image to customers and visitors. How you dress, your grooming and personal cleanliness standards all contribute to that image and also to the morale of your fellow associates. During business hours or whenever representing Harris Teeter, you are expected to present a clean, neat, and tasteful appearance. You are required to always dress and groom yourself according to our Company policy that reflects accepted conservative norms.
Be reliable and punctual by reporting for work on time and as scheduled. When you are absent or late, it places a burden on other associates and can impact productivity and service. In the rare instances when you cannot avoid being late or are unable to work as scheduled, notify your supervisor or Manager-on-duty two (2) hours in advance of your scheduled start time so that appropriate arrangements can be made.
Obtains or prepares food items requested by customers at counter by performing the following duties. Fills customer order by obtaining items from shelves, freezers, coolers, bins, tables, or containers. Cuts delicatessen meats and cheeses with slicing machine, knives, or other cutters. Weighs and wraps sliced foods. Bags or wraps purchases for customer and affixes sticker showing price and weight.
Neatly decorate cakes and create party trays according to standards and customers' requests.
Bake, fry, broil, and/or roast poultry, pork, beef and/or other meats according to standards.
Answer telephones by saying “Harris Teeter [store name], this is [name], may I help you?” and provide requested information in a polite and professional manner. Respond back to people on “hold” in a timely manner.
Keep Our Shelves Properly Stocked. Check merchandising displays regularly to ensure the availability of advertised items and/or samples.
Understand the overall Fresh Foods Department's operation. Adapt to various situations and adjust to shifting priorities. Be flexible and able to perform multiple tasks. Provide assistance to fellow associates to complete daily tasks and other duties as assigned.
Balance taking direction with taking initiative and demonstrate the flexibility required to accomplish the duties of the entire store. Assist Store Management in the operation of the store and perform management duties in store management's absence.
Keep Our Stores Clean. Comply with Health Department requirements and follow Harris Teeter sanitation procedures. Keep work area clean at all times.
Follow all safety regulations and help keep the store free of dangerous situations. Immediately inform store management of all accidents and/or safety hazards. Record accidents and safety hazards in the designated log.
Ensure that chemicals are handled, mixed, and applied according to directions and in compliance to the Hazard Communication Program Manual.
Establish a working and shopping environment of trust, respect, and integrity.
Maintain professional appearance and behavior.
Take Excellent Care of Your Fellow Associates. Be a team player. Support and assist your fellow associates without complaint. Be open to new ideas and opportunities. Follow through with any special requests or recommendations from management.
Comply with Company standards, policies, and procedures.
Perform essential job functions throughout scheduled hours.
SUPERVISORY JOB FUNCTIONS
Manage the department as to maximize gross profit and minimize operating expenses. Be knowledgeable of department and store sales and profit objectives.
Review and analyze all financial reports and data. Make timely and effective decisions based on this analysis. Forecast sales and sales per labor hour for upcoming week and effectively schedule associates. Assign duties to associates.
Monitor and analyze sales and labor hours used on a daily and weekly basis. Make timely and effective decisions based on this analysis.
Perform duties of all direct reports when appropriate.
Maintain overall department conditions to meet Harris Teeter Standards.
Order product to minimize out-of-stocks and maintain designated inventory levels.
Listen to both customer and associate complaints and resolve problems to restore and promote good public relations.
Ensure that the Fresh Foods department's inventory levels support the customers' requests for all ad and standard products. Correctly conduct period inventories according to established procedures.
Promote the efficient operations of the store following the procedures detailed in Harris Teeter's Standards manual.
Record and follow up on any in-store maintenance. Ensure that situations are resolved and not recurring problems.
Execute approved department opening and closing procedures and ensuring that all operational standards are met.
Recruit, interview, and hire competent associates to maintain proper staffing levels for the department.
Ensure all associates receive appropriate break and meal periods.
Ensure new Fresh Foods associates are properly oriented to your department and understand their benefits package. Professionally communicate expectations to associates and ensure they are properly trained to perform their jobs. Encourage and make time for cross training.
Maintain integrity in the Job Posting system by following the policy and by ensuring that all new associates are aware of the process. Develop future Fresh Foods (assistant) department managers.
Convey timely information to the associates regarding current promotions and marketing campaigns. Explain to associates why changes were made in operating procedures.
Have a working knowledge of the mission and goals of your department, your store, and your Company. Discuss these with your associates on a daily basis.
Keep your promises to customers and fellow associates. Respond to questions in a timely and proper manner.
Ask for the opinion and suggestions of your associates where appropriate. Encourage associates to make suggestions for process improvements. Ensure they receive recognition for their ideas.
Recognize exemplary job performance. Acknowledge positive job performance daily. Fairly evaluate associates' performance on their evaluations.
Address performance problems or record associates' out of the ordinary behavior when it occurs, using the Constructive Advice forms. Discuss behavior and possible corrective action with associates to create an action plan according to prescribed procedure. Sign off on the documents with those associates involved and submit to regional staff for review.
Qualifications QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
SUPERVISORY SKILLS Commitment to unparalleled customer service; excellent communication and interpersonal skills; willingness and desire to advance stores current position in the community through involvement in local activities; willingness to participate in training and team orientation and to work with the team to increase customer satisfaction and sales; flexible enough to manage multiple tasks; work effectively under pressure and with distractions; demonstrate patience when interacting with associates and customers.
EDUCATION AND/OR EXPERIENCE. High school diploma or general education degree (GED); or one to three year's related experience and/or training; or equivalent combination of education and experience.
PERSONAL SKILLS Commitment to unparalleled customer service. Excellent communication and interpersonal skills. Willingness to participate in and successfully complete required training and to work with the team to increase customer satisfaction and sales.
LANGUAGE SKILLS. Ability to read and comprehend simple instructions, short correspondence, and memos [in English]. Ability to write simple correspondence [in English]. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other associates of the organization who only speak English.
MATHEMATICAL SKILLS. Ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.
REASONING ABILITY. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
CERTIFICATES, LICENSES, TRAINING Complete Company's training including but not limited to new hire orientation, customer service network, safety, food safety, and department manager training.
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Repetition
Weight
Frequently - near constant work
Up to 15 lbs
Intermittently - up to several times an hour
Up to 75 lbs
Occasionally - up to several times a shift
Up to 100 lbs
The National Institute of Occupational Safety and Health (NIOSH) has published guidelines for safe lifting. Based on those, Harris Teeter requires our associates to obtain assistance from a second associate ("team lifting") when lifting any case or object weighing 50lbs or greater. Harris Teeter also recognizes that some associates may need to obtain assistance with weights under 50lbs and encourages team lifts for any weight that an associate feels uncomfortable lifting by themselves.
While performing the duties of this job, the associate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk or hear; and taste or smell. The associate is occasionally required to climb or balance and stoop, kneel, or crouch. The associate must frequently lift and/or move up to 15 pounds, intermittently lift and/or move up to 75 pounds, occasionally lift and/or move up to 100 pounds, and reach from 6-72 inches. Specific vision abilities required by this job include close vision, plus color and depth perception.
WORK ENVIRONMENT The work environment characteristics described here are representative of those associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the associate is frequently exposed to wet and/or humid conditions and moving mechanical parts. The associate is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, and extreme cold. The noise level in the work environment is usually moderate.
COMPENTENCIES. To perform the job successfully, an individual is required to demonstrate the following competencies:
Analytical - Collects and researches data; Uses intuition and experience to complement data.
Design - Generates creative solutions; Translates concepts and information into images; Uses feedback to modify designs; Demonstrates attention to detail.
Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
Project Management - Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities.
Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
Interpersonal Skills - Is never rude; Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
Oral Communication - Speaks English clearly and persuasively in positive, negative, and in emergency or other situations in which individuals must speak a common language to promote safety; Listens and gets clarification; Responds appropriately to questions; Demonstrates group presentation skills; Participates in meetings.
Written Communication - Writes clearly and informatively in English; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret English-written information.
Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
Visionary Leadership - Displays passion and optimism; Inspires respect and trust; Mobilizes others to fulfill the vision; Provides vision and inspiration to peers and subordinates.
Change Management - Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results.
Delegation - Delegates work assignments; Matches the responsibility to the person; Gives authority to work independently; Sets expectations and monitors delegated activities; Provides recognition for results.
Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others.
Managing People - Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates' activities; Makes self-available to staff; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Solicits and applies customer feedback (internal and external); Fosters quality focus in others; Improves processes, products and services.; Continually works to improve supervisory skills.
Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
Business Acumen - Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition.
Cost Consciousness - Works within approved budget; Develops and implements cost saving measures; Contributes to profits and revenue; Conserves organizational resources.
Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.
Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities.
Judgement - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals.
Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.
Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals.; Completes tasks on time or notifies appropriate person with an alternate plan.
Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention.
Primary Location NC-CONCORD-STORE 202 - CONCORD-DAVIDSON CORNERSJob Fresh Foods / Deli / BakeryJob Posting Jan 16, 2026, 1:22:25 PM-Jan 24, 2026, 4:59:00 AM
$27k-42k yearly est. Auto-Apply 7d ago
Shift Leader
Baskin-Robbins 4.0
Shift manager job in Charlotte, NC
Apply now!","identifier":{"@type":"PropertyValue","name":"Job ID","value":"9323470"},"date Posted":"2025-09-18T10:58:09.946701+00:00","employment Type":["FULL_TIME"],"hiring Organization":{"@type":"Organization","name":"Baskin Robbins","same As":"https://www.baskinrobbins.com/","logo":"https://dokumfe7mps0i.cloudfront.net/oms/15524/image/2025/4/LHUVQ_***********22/***********22.png"},"job Location":[{"@type":"Place","address":{"@type":"PostalAddress","street Address":"1234 E. Main Street","address Locality":"Charlotte","address Region":"NC","postal Code":"28226","address Country":"US"}}],"base Salary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","value":0,"min Value":0,"max Value":0,"unit Text":"HOUR, DAY, WEEK, MONTH, YEAR"}}} Skip to main content Skip to menu Skip to footer
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Shift Leader
$23k-30k yearly est. 60d+ ago
Shift Manager
Popeyes
Shift manager job in Concord, NC
We are looking for self-motivated, fun, and energetic people to join our team. We treat our people with respect and honesty. We are also committed to providing our employees with a stable, safe, and enjoyable work environment so they may realize their greatest potential and explore your career potential.
Shift Coordinator's Benefits
Dental Insurance
Medical Insurance
Vision Insurance
Free Meals
Vacation
Life Insurance Options (after waiting period - 18 and older only due to legal constraints)
Short Term Disability Option (after waiting period - 18 and older only due to legal constraints)
Accidental Insurance Option (after waiting period - 18 and older only due to legal constraints)
Cancer Insurance Option (after waiting period - 18 and older only due to legal constraints)
Free Meals
Shift Coordinator's Essential Duties and Responsibilities
Greets Guests with a smile while receiving orders and processing payments
Prepares and packages food and drink products
Responsible for maintaining the cleanliness of the restaurant, including dining room, restroom & exterior
Maintains health and safety standards in work areas
Demonstrate knowledge of the brand and menu items
Check food quality and food temperature throughout the day to ensure the food is fresh and safe to serve
Unloads and stocks inventory items as needed
Prompt and regular attendance on assigned shifts
Acts with integrity and honesty, and promotes the culture of Popeyes
Shift Leader's Qualifications and skills
Must be at least eighteen (18) years of age
Comfortable working in a fast-paced environment
Ability to interact in a positive and professional manner with Guests and coworkers
Willingness to learn all areas of restaurant operations & work multiple stations
Available to work evenings, weekends, and holidays
Shift Leader's Physical Demands
Must be able to lift up to 50 pounds of force occasionally, and or up to 15 pounds of force frequently,
Ability to carry products/boxes and miscellaneous weighing no more than 60 pounds
Consistently operates registers
Consistently handle product preparation
Consistently kneel and follow proper lifting procedures
Frequently stoop and pick up supplies and trash
Consistently y push to open and close door to store and storage shed as well as cooler and freezers
Consistently stand during serving customers and training
Consistently talk to and listen to fellow team members and Guests
Consistently lifts for product preparation, stocking, and inventory
This job posting is for a franchisee of Popeyes Louisiana Kitchen.
Popeyes is an equal opportunity employer that makes employment decisions based on skills and experience and we encourage all qualified applicants to apply.
Supplemental pay
Other
Benefits
Flexible schedule
Paid time off
Health insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
Paid training
Other
Employee discount
Referral program
$22k-31k yearly est. 60d+ ago
Restaurant Shift Manager
Slim Chickens Prosperity Ridge Rd
Shift manager job in Charlotte, NC
Job Title: Shift Leader at Slim Chickens on Prosperity Ridge Road
We are looking for a highly motivated and organized individual to join our team as a Shift Leader at Slim Chickens. As a Shift Leader, you will be responsible for ensuring that our customers have a great experience while they enjoy our delicious food. You will also be responsible for leading and motivating a team of employees to maintain a high level of quality, service, and cleanliness at all times.
Job Expectations:
Oversee and manage daily operations during your shift, ensuring the team is providing excellent customer service, preparing and serving high-quality food, and maintaining a clean and organized work environment.
Train, coach, and motivate team members to meet performance goals, provide excellent customer service, and maintain a positive and productive work environment.
Qualifications/Requirements:
Previous supervisory experience in the food service industry preferred
Ability to work in a fast-paced environment and handle multiple tasks at once
Excellent communication, interpersonal, and leadership skills
Ability to work flexible hours, including weekends and holidays
Must be able to stand for long periods of time and lift up to 25 pounds
Benefits:
Competitive hourly wage with weekly pay
Health, dental, and vision insurance available for full-time team members
Referral bonus program
Flexible Schedule
Paid time off after a year of employment
Employee discount on Slim Chickens menu items
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How much does a shift manager earn in Concord, NC?
The average shift manager in Concord, NC earns between $19,000 and $36,000 annually. This compares to the national average shift manager range of $23,000 to $43,000.
Average shift manager salary in Concord, NC
$26,000
What are the biggest employers of Shift Managers in Concord, NC?
The biggest employers of Shift Managers in Concord, NC are: