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Shift manager jobs in El Paso, TX

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  • Shift Manager I 1

    Avolta

    Shift manager job in El Paso, TX

    Advertised Compensation: $17.59 to $21.49 Manager I 200041 Purpose: The purpose of the Manager I (MGRI) position is to assist Branch management in tactically executing QSR or similar restaurant management operations. The MGRI ensures the restaurant is clean, ready for business, staffed, and operates to high operational standards. The MGRI uses prescribed policies and procedures to make management decisions. Essential Functions: * Completes opening, daily and closing procedures/checklists in accordance with company policies/procedures * Assists the AGM/GM in managing by supervising day-to-day activities of associates within a defined individual or group of restaurants or points-of-sale * Participates in the interview process, provides input in hiring, recommends termination, advancement, promotion or any other status change to the GM for associates within the unit * Assigns work tasks and activities, participates in preparing schedules, and ensures that all shifts are covered * Actively ensures all associates take all mandated rest breaks and meal periods * Ensures display areas are appropriately clean, stocked, and visually appealing * Ensures all equipment is in good working order * Operates cash register and voids transactions as needed while following all HMSHost cash handling policies and procedures, and maintains proper security of cash at all times * Monitors compliance with wellness and safety procedures and guidelines, builds awareness about wellness and safety, and reports any safety concerns to the GM * Understands and performs all Health and Safety activities as specified in the Manager's Guide to Associate Health and Safety * Places orders for individual units, receives goods, processes invoices * Ensures that the company has most current contact information for all associates working in the restaurant. Requirements: * Ability to work shifts during various operating days and hours each week; during opening, during busy day parts, and during closing to monitor restaurant associates' work activities during these different days and times. * Knowledge of all applicable federal, state, and local sanitary, safety, and health standards, and all procedures and protocols to comply with HACCP standards Reporting relationship and other important information: * The MGRI position as described falls under the Fair Labor Standards act as a Non-Exempt position * The MGRI position typically reports to the General Manager, Director of Operations, or an intermediate F&B Multi Unit Manager II within the assigned location. * The MGRI position is expected to work a varied and rotating schedule to be on site at various operating days and hours each week; some opening shifts, during some busy dayparts, and during some closing shifts to monitor restaurant associates' work activities during these different days and times. Minimum Qualifications, Knowledge, Skills, and Work Environment: * Requires a minimum of 2 years food and beverage, cash handling, and customer service experience * Requires a minimum of 6 months supervisory or lead experience in a restaurant or production kitchen * Requires the ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers Additional Information: To learn more about HMSHost and additional career opportunities, visit ************************ Equal Opportunity Employer (EOE) Minority/Female/Disabled/Veteran (M/F/D/V) Drug Free Workplace (DFW) Equal Opportunity Employer (EOE) Minority/Female/Disabled/Veteran (M/F/D/V) Drug Free Workplace (DFW) Nearest Major Market: El Paso
    $17.6-21.5 hourly 41d ago
  • Shift Lead

    ChĒBa Hut 4.1company rating

    Shift manager job in El Paso, TX

    Job DescriptionDescription: As a CheBA Hut Shift Lead, you will strategically direct and supervise the crew and overall shop operations to ensure food quality and safety standards, genuine interactions with our fans, shop cleanliness, and ongoing coaching and development of the team through role-model behaviors. You will report to your General Manager and Assistant General Manager. CheBA Hut Shift Leads will enjoy schedule flexibility, part-time or full-time hours, partially paid health benefits for full-time homies, community celebrations like 420 and back-to-school. Free shift meal and bar drink (21 and older), bi-annual team parties, perks@werk, crews for shoes and quarterly limited edition CheBA swag! Key responsibilities: Hustle, Show Respect, Own it, Pay it Forward, Keep it Real! Big 4 (service, product quality, atmosphere, cleanliness) Work hard, have a great attitude, take pride, and give a damn Perform opening, closing, and shift change duties per standard operating procedures Preserve an upbeat and comfortable shop environment for current clientele Cultivate positive relationships with coworkers, customers, vendors, and neighbors Set the tone: be a thermostat, not a thermometer Awareness Ensure that our customers have a unique and enjoyable dining experience and verify through genuine interactions Maintain overall cleanliness and organization of the shop Manage productivity to achieve sales per man hour goals Stay informed and up-to-date on all communications and results Accountability Assume responsibilities of the shop while you are the manager on duty Uphold food quality and safety standards at the highest level by implementing food preparation and production standards Manage all cash-handling procedures Communicate sensitive and pertinent information quickly and effectively Leadership Abide by and enforce all Cheba Hut policies and procedures Lead through positive and constructive actions and words. Recognize and reward awesomeness Set the example by role-modeling desired behaviors Provide Ongoing Training, coaching, and development of the crew during shift Requirements: Required experience, abilities, and skills Think “shop first” /” customer first” Demonstrate integrity Demonstrate self-direction Demonstrate “heads-up” leadership. Keep your head on a swivel and be aware. Ability to establish priorities Ability to resolve customer and crew issues Ability to work in a diverse culture Ability to follow oral and written instruction Ability to receive/give direction Ability to work under pressure Ability to lift up to 47 lbs Ability to work well under physically and mentally stressful situations Responsible alcohol service training/certification Food safety/handling training/certification Consistent access to a working smartphone
    $26k-33k yearly est. 14d ago
  • Shift Leader (4th shift)

    BD Systems 4.5company rating

    Shift manager job in El Paso, TX

    SummaryBD is one of the largest global medical technology companies in the world and is advancing the world of health by improving medical discovery, diagnostics, and the delivery of care. We have over 65,000 employees and a presence in virtually every country around the world to address some of the most challenging global health issues. The Shift Leader is responsible for coaching, supporting, and developing a group of Associates in the assembly and packaging manufacturing area to ensure that the daily production expectations of high-quality medical devices and pharmaceutical have been met. Responsible for the development and implementation of activities in production area(s) to meet production goals, quality, and cost objectives. Prioritizes production schedules based on product introduction, equipment efficiency, and materials supply. These objectives must be achieved while promoting an environment of employee empowerment, teamwork, and continuous improvement initiatives. Plans and administers procedures and budgets; including delivering goals to meet safety standards, quality systems, compliance, and cost objectives. Must lead by example and support a collaborative culture of engagement, accountability along with personal growth and development.Job Description We are the makers of possible BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities. We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you'll be supported to learn, grow and become your best self. Become a maker of possible with us. Shift: 4th Shift Supervision: 30+ direct reports Requirements and responsibilities Servant leader in direct supervision of assigned business unit support teams and process Line Leads. Oversees respective manufacturing operations to ensure all Safety, Quality, Delivery, Cost and People (SQDCP) programs and Key Process Indicators (KPIs) goals are being meet. Vast familiarity with manufacturing process flow, material handling, production assembly and packaging processes. Develop and implement programs assuring processes and products that meet or exceed standards and specifications. Escalate any quality risks and opportunities to management immediately for resolution. Promote a zero accident and right the first-time culture. Create and maintain a safe and clean work environment by educating and directing employees on the use of controls (procedures), equipment and resources. Recruit, onboard, train, and develop employees. Plan, communicate and monitor job expectations towards all SQDCP KPI's to all team members. Coach, counsel, and discipline employees enforcing BD policies and procedures. Does yearly performance reviews of the team and ensures every individual has an active development plan in place and does regular 1:1s with each team member to review performance and help them to grow. Actively participate in all employee recognition initiatives and programs targeting SQDCP. Complete production plan by scheduling and assigning personnel, establish priorities, monitoring progress, reviewing plan adherence, escalating, and resolving opportunities (related to SQDCP) and reporting shift results. Provide key manufacturing information by compiling and analyzing data. Generate daily, weekly, and monthly production reports as needed or requested. Monitor compliance, good manufacturing/ documentation practices. Revise procedures and documents, such as standard operating procedures and manufacturing related documents. Manage employee time off and the impact it may have on the daily, weekly, and monthly schedule. Initiate and foster interdepartmental cooperation. Own area/ process Quality Notifications and drive investigations, dispositions, and corrective actions. Lead team meetings with production, maintenance, engineering, quality, and any other relevant departments to drive problems resolution and process improvements. Drive and support all continuous improvement projects/ initiatives. Spend a minimum of 75% of time on production floor within production lines and associates. Ability to work on flexible schedule and cover 1st, 2nd, 3rd, 4th and 5th shifts as needed. Qualifications Minimum 4-year degree (engineering preferred) Experience 5+ years people lead/supervisory experience. 2+ years' experience in Medical Device or Pharmaceutical manufacturing. 1+ years' experience in planning and supply chain management. Certified in Production and Inventory Management (CPIM) preferred. Additional Requirements Experience working in Cleanroom environments (ISO 7/ Class 10,000) Knowledge of 5S and Continuous Manufacturing Flow. Bilingual Spanish - English Knowledge of FDA Code of Federal Regulations Title 21 CFR Part 11; device and/or pharmaceutical regulations. Extensive knowledge of Good Manufacturing Practices (GMP's) and Good Documentation Practices (GDP's). Experience in Lean Manufacturing (Continuous Improvement and Problem Solving). Advanced Excel Skills (such as VLOOKUP, Macros and VBA, Pivot tables and advance conditional formatting). Experience in MRP systems (SAP). Ability to oversee odd shifts (12 hr. weekend shifts) At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting. For certain roles at BD, employment is contingent upon the Company's receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD's Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law. Why Join Us? A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It's also a place where we help each other be great, we do what's right, we hold each other accountable, and learn and improve every day. To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you'll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place. To learn more about BD visit ********************** Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally-protected characteristics. Required Skills Optional Skills . Primary Work LocationUSA TX - El Paso - Northwestern Dr.Additional LocationsWork Shift
    $27k-36k yearly est. Auto-Apply 23d ago
  • Manager - Shift Leader

    Norcross Group

    Shift manager job in El Paso, TX

    A Shift Leader has the overall responsibility for directing the daily operations of a restaurant in the General Manager's absence. This position is critical to Wingstop Restaurants; ensuring compliance with company standards in all areas of operation, including product preparation, customer relations, inventory management, financial accountability, also ensures that the highest quality products and services are delivered to each customer and other duties as required or assigned by the General Manager. Qualifications Qualifications • Must be 18 years of age or older • Proficient in Microsoft Office (Word, Excel, Outlook) and able to adapt to new systems quickly • Minimum of 2 plus years of previous food service, retail or restaurant supervisory experience • Proficiency in analyzing profit and loss statements and overall financial performance of restaurant • Demonstrated ability in recruiting and selecting team members • Knowledge of Labor Laws • Strong written and verbal communication skills • Initiative and assertiveness • Strong interpersonal skills and conflict resolution skills Essential Duties and Responsibilities: • Ensure that each Guest receives outstanding Guest Service by providing a Guest friendly environment which includes greeting and acknowledging every Guest, maintaining outstanding standards, solid product knowledge and all other components of Guest Service. • Control shrinkage, waste, expenses, and payroll. • Ensure appropriate cleanliness, sanitation, safety and staffing standards are maintained. • Review restaurant trends and recommend and initiate changes for maximizing goals and objectives. • Ensure compliance with all Company policies and procedures through regular restaurant management and staff meetings, walk-through and audits, etc. • Open and/or close the Restaurant • Assemble and package orders according to the Wingstop standard • Assist all other positions when necessary • Receive, inspect, and sign/pay for deliveries in the GM's absence • Place orders with vendors when necessary • Maintain a current Operations Manual, and follow all procedures • Conduct a daily walk through and taste test of products at opening • Make sure the time and temps are done every two hours • Ensure that all products are fresh and prepared correctly • Keep the flow of orders moving on time • Keep the restaurant safe and clean for both the crewmember and the guest • Handle guest issues in the GM's absence • Assist in keeping kitchen clean throughout the shift • Ensure that all crewmembers are health safety conscious at all times • Promote the Wingstop Brand and uphold the mandatory operating requirements • Ability to thoroughly understand and follow instructions in how to use chemical cleaning products • Any other responsibilities as assigned by General Manager.
    $23k-32k yearly est. 60d+ ago
  • Shift Leader (4th shift)

    BD (Becton, Dickinson and Company

    Shift manager job in El Paso, TX

    BD is one of the largest global medical technology companies in the world and is advancing the world of health by improving medical discovery, diagnostics, and the delivery of care. We have over 65,000 employees and a presence in virtually every country around the world to address some of the most challenging global health issues. The Shift Leader is responsible for coaching, supporting, and developing a group of Associates in the assembly and packaging manufacturing area to ensure that the daily production expectations of high-quality medical devices and pharmaceutical have been met. Responsible for the development and implementation of activities in production area(s) to meet production goals, quality, and cost objectives. Prioritizes production schedules based on product introduction, equipment efficiency, and materials supply. These objectives must be achieved while promoting an environment of employee empowerment, teamwork, and continuous improvement initiatives. Plans and administers procedures and budgets; including delivering goals to meet safety standards, quality systems, compliance, and cost objectives. Must lead by example and support a collaborative culture of engagement, accountability along with personal growth and development. **Job Description** **We are** **the** **makers of possible** BD is one of the largest global medical technology companies in the world. Advancing the world of health is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities. We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you'll be supported to learn, grow and become your best self. Become a **maker of possible** with us. **Shift** : 4th Shift **Supervision** : 30+ direct reports **Requirements and responsibilities** Servant leader in direct supervision of assigned business unit support teams and process Line Leads. Oversees respective manufacturing operations to ensure all Safety, Quality, Delivery, Cost and People (SQDCP) programs and Key Process Indicators (KPIs) goals are being meet. Vast familiarity with manufacturing process flow, material handling, production assembly and packaging processes. Develop and implement programs assuring processes and products that meet or exceed standards and specifications. Escalate any quality risks and opportunities to management immediately for resolution. Promote a zero accident and right the first-time culture. + Create and maintain a safe and clean work environment by educating and directing employees on the use of controls (procedures), equipment and resources. + Recruit, onboard, train, and develop employees. + Plan, communicate and monitor job expectations towards all SQDCP KPI's to all team members. + Coach, counsel, and discipline employees enforcing BD policies and procedures. + Does yearly performance reviews of the team and ensures every individual has an active development plan in place and does regular 1:1s with each team member to review performance and help them to grow. + Actively participate in all employee recognition initiatives and programs targeting SQDCP. + Complete production plan by scheduling and assigning personnel, establish priorities, monitoring progress, reviewing plan adherence, escalating, and resolving opportunities (related to SQDCP) and reporting shift results. + Provide key manufacturing information by compiling and analyzing data. + Generate daily, weekly, and monthly production reports as needed or requested. + Monitor compliance, good manufacturing/ documentation practices. + Revise procedures and documents, such as standard operating procedures and manufacturing related documents. + Manage employee time off and the impact it may have on the daily, weekly, and monthly schedule. + Initiate and foster interdepartmental cooperation. + Own area/ process Quality Notifications and drive investigations, dispositions, and corrective actions. + Lead team meetings with production, maintenance, engineering, quality, and any other relevant departments to drive problems resolution and process improvements. + Drive and support all continuous improvement projects/ initiatives. + Spend a minimum of 75% of time on production floor within production lines and associates. + Ability to work on flexible schedule and cover 1st, 2nd, 3rd, 4th and 5th shifts as needed. **Qualifications** + Minimum 4-year degree (engineering preferred) **Experience** + 5+ years people lead/supervisory experience. + 2+ years' experience in Medical Device or Pharmaceutical manufacturing. + 1+ years' experience in planning and supply chain management. + Certified in Production and Inventory Management (CPIM) preferred. **Additional Requirements** + Experience working in Cleanroom environments (ISO 7/ Class 10,000) + Knowledge of 5S and Continuous Manufacturing Flow. + Bilingual Spanish - English + Knowledge of FDA Code of Federal Regulations Title 21 CFR Part 11; device and/or pharmaceutical regulations. + Extensive knowledge of Good Manufacturing Practices (GMP's) and Good Documentation Practices (GDP's). + Experience in Lean Manufacturing (Continuous Improvement and Problem Solving). + Advanced Excel Skills (such as VLOOKUP, Macros and VBA, Pivot tables and advance conditional formatting). + Experience in MRP systems (SAP). + Ability to oversee odd shifts (12 hr. weekend shifts) At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting. For certain roles at BD, employment is contingent upon the Company's receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD's Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law. **Why Join Us?** A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It's also a place where we help each other be great, we do what's right, we hold each other accountable, and learn and improve every day. To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you'll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place. To learn more about BD visit ********************** Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally-protected characteristics. Required Skills Optional Skills . **Primary Work Location** USA TX - El Paso - Northwestern Dr. **Additional Locations** **Work Shift** Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.
    $26k-35k yearly est. 21d ago
  • Shift Leader

    2556-Carl's Jr

    Shift manager job in El Paso, TX

    Primary Accountability: The Shift Leader is responsible and accountable for all restaurant activities while on duty, in the absence of the General Manager and Manager. The Shift Leader works with the Restaurant Management Team to ensure all activities are consistent with and supportive of the restaurant's business plan. The Shift Leader ensures all Crew Persons are performing their job responsibilities and meeting expectations in all areas of their job description. Essential Functions: The essential functions of the Shift Leader position are denoted below in the following key areas: TOTAL GUEST SATISFACTION Consistently provides a quality product and Guest service experience that delivers total Guest satisfaction. Takes necessary action to ensure all Guest receive “Six Dollar Service”; anticipates and exceeds the Guests needs; handles “special situations” and requests immediately in a positive manner that encourages Guest to return. Effectively “paths” the restaurant to monitor all aspects of the restaurant's operation to anticipate problems; takes initiative to correct problem areas immediately. Consistently enforces and maintains all Carl's Jr. QSC (Quality, Service and Cleanliness) standards. Monitors and maintains proper staffing level and labor costs while ensuring high levels of QSC. Observes employee attitudes; takes appropriate steps to create a friendly atmosphere for employees and Guests. Suggests to Restaurant Management ways to improve Guest service. TRAINING AND DEVELOPMENT Strives to improve the skills and performance of all Crew Persons. Effectively trains Crew Persons utilizing the existing training program. Provides regular performance feedback to motivate and improve the performance of all Crew Persons. Provides direction and supervision for Crew Persons to maintain high productivity and high crew morale. Communicates employee work performance to the General Manager and appropriately addresses performance issues; maintains proper documentation of all disciplinary situations. Makes an on-going effort to improve personal performance level. SUPPORTS BUSINESS OBJECTIVES Supports efforts to maximize sales and profits and minimize controllable costs by effectively directing and supervising work shift activities. Makes sound business decisions quickly to ensure Guests receive service beyond their expectations. Effectively plans, organizes and implements all daily operational routines and activities; completes all required administrative duties and daily paperwork. Able to supervise and perform closing and/or opening duties, as directed by Restaurant Management. Supports the goals, decisions and directives of Restaurant Management. POLICIES & STANDARDS Complies with all Carl's Jr. policies and procedures regarding business and personnel practices. Complies with and models all company policies standards, procedures and guidelines; enforces all in a fair and consistent manner. Holds employees and self accountable for the methods and processes used to achieve results. Role models and sets a positive example for the entire team in all aspects of business and personnel practices. CARL'S JR. SHARED VALUES Models and encourages Carl's Jr. shared values. Is completely focused on and driven by the Guest. Is of high personal integrity and treats all employees with honesty, respect and dignity. Establishes an environment of trust to ensure honest, open and direct communication; and provides a communication process that works up, down and across the organization. Is performance oriented and driven; clearly communicates performance expectations, measures performance results, recognizes and rewards good performance and is intolerant of poor performance. Requirements: EDUCATION High school diploma or equivalent. Good verbal and written communication skills; is capable of communicating effectively with General Manager, customers and co-workers; bi-lingual skills a plus. EXPERIENCE Must have successfully completed the entire Crew Person Training Program requirements. Must be a minimum of 18 years of age. TRANSPORTATION & INSURANCE Must have reliable personal transportation, a valid driver's license and proof of insurance. ACCESSIBILITY Must have a telephone or other reliable method of communicating with the restaurant. Maintains an open door policy. HOURS Must be able and willing to work flexible hours including opening and closing shifts. Skills & Abilities: Demonstrates and/or possesses the following: Basic knowledge of computers. Organizational, planning and time management skills. Team building skills. Problem solving skills. Ability to troubleshoot cash handling problems; good mathematics skills. Excellence in performing the duties of all work stations and in completing assigned tasks and duties. Ability to look at the restaurant operations (from a customer's viewpoint). Ability to take initiative. Physical Abilities: Must be able to: Stand for long periods of time. Bend and stoop. Work around heat. Work around others in close quarters. Move throughout the restaurant and visually observe restaurant operations and employee work performance. Lift 50 - 75 pounds. Work with various cleaning products. We use eVerify to confirm U.S. Employment eligibility.
    $26k-35k yearly est. 12d ago
  • Shift Leader

    1382-Carl's Jr

    Shift manager job in El Paso, TX

    Primary Accountability: The Shift Leader is responsible and accountable for all restaurant activities while on duty, in the absence of the General Manager and Manager. The Shift Leader works with the Restaurant Management Team to ensure all activities are consistent with and supportive of the restaurant's business plan. The Shift Leader ensures all Crew Persons are performing their job responsibilities and meeting expectations in all areas of their job description. Essential Functions: The essential functions of the Shift Leader position are denoted below in the following key areas: TOTAL GUEST SATISFACTION Consistently provides a quality product and Guest service experience that delivers total Guest satisfaction. Takes necessary action to ensure all Guest receive “Six Dollar Service”; anticipates and exceeds the Guests needs; handles “special situations” and requests immediately in a positive manner that encourages Guest to return. Effectively “paths” the restaurant to monitor all aspects of the restaurant's operation to anticipate problems; takes initiative to correct problem areas immediately. Consistently enforces and maintains all Carl's Jr. QSC (Quality, Service and Cleanliness) standards. Monitors and maintains proper staffing level and labor costs while ensuring high levels of QSC. Observes employee attitudes; takes appropriate steps to create a friendly atmosphere for employees and Guests. Suggests to Restaurant Management ways to improve Guest service. TRAINING AND DEVELOPMENT Strives to improve the skills and performance of all Crew Persons. Effectively trains Crew Persons utilizing the existing training program. Provides regular performance feedback to motivate and improve the performance of all Crew Persons. Provides direction and supervision for Crew Persons to maintain high productivity and high crew morale. Communicates employee work performance to the General Manager and appropriately addresses performance issues; maintains proper documentation of all disciplinary situations. Makes an on-going effort to improve personal performance level. SUPPORTS BUSINESS OBJECTIVES Supports efforts to maximize sales and profits and minimize controllable costs by effectively directing and supervising work shift activities. Makes sound business decisions quickly to ensure Guests receive service beyond their expectations. Effectively plans, organizes and implements all daily operational routines and activities; completes all required administrative duties and daily paperwork. Able to supervise and perform closing and/or opening duties, as directed by Restaurant Management. Supports the goals, decisions and directives of Restaurant Management. POLICIES & STANDARDS Complies with all Carl's Jr. policies and procedures regarding business and personnel practices. Complies with and models all company policies standards, procedures and guidelines; enforces all in a fair and consistent manner. Holds employees and self accountable for the methods and processes used to achieve results. Role models and sets a positive example for the entire team in all aspects of business and personnel practices. CARL'S JR. SHARED VALUES Models and encourages Carl's Jr. shared values. Is completely focused on and driven by the Guest. Is of high personal integrity and treats all employees with honesty, respect and dignity. Establishes an environment of trust to ensure honest, open and direct communication; and provides a communication process that works up, down and across the organization. Is performance oriented and driven; clearly communicates performance expectations, measures performance results, recognizes and rewards good performance and is intolerant of poor performance. Requirements: EDUCATION High school diploma or equivalent. Good verbal and written communication skills; is capable of communicating effectively with General Manager, customers and co-workers; bi-lingual skills a plus. EXPERIENCE Must have successfully completed the entire Crew Person Training Program requirements. Must be a minimum of 18 years of age. TRANSPORTATION & INSURANCE Must have reliable personal transportation, a valid driver's license and proof of insurance. ACCESSIBILITY Must have a telephone or other reliable method of communicating with the restaurant. Maintains an open door policy. HOURS Must be able and willing to work flexible hours including opening and closing shifts. Skills & Abilities: Demonstrates and/or possesses the following: Basic knowledge of computers. Organizational, planning and time management skills. Team building skills. Problem solving skills. Ability to troubleshoot cash handling problems; good mathematics skills. Excellence in performing the duties of all work stations and in completing assigned tasks and duties. Ability to look at the restaurant operations (from a customer's viewpoint). Ability to take initiative. Physical Abilities: Must be able to: Stand for long periods of time. Bend and stoop. Work around heat. Work around others in close quarters. Move throughout the restaurant and visually observe restaurant operations and employee work performance. Lift 50 - 75 pounds. Work with various cleaning products. We use eVerify to confirm U.S. Employment eligibility.
    $26k-35k yearly est. 5d ago
  • Shift Leader

    1211-Dave's Hot Chicken Eastlake E509

    Shift manager job in El Paso, TX

    Job Description The Shift Leader is responsible and accountable for all restaurant activities while on duty. The Shift Leader will work with the restaurant management team to ensure all activities are consistent with and supportive of the restaurant's business plan. They will ensure all Team Members are performing their job responsibilities and meeting expectations. Duties The Shift Leader supervises fellow coworkers while they work, monitor their performance, ensure they comply with company and safety policies, and delegate tasks appropriately. In addition, they: - Follow the steps outlined in the DHC Training Program to learn and train new skills, duties, and responsibilities - Communicate to their immediate supervisor when additional training guidance and practice is needed - Effectively and consistently does required Ops Walks and Q&A checks to correct areas of opportunity - Organize shift schedules for Team Members and monitor attendance, tardiness and time off - Assign duties to specific employees based on role and skills - Understand how each job responsibility impacts guests, employees, and overall restaurant operations - Greet guests, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions - Ensure Team Members work together with their co-workers to prepare items on the Dave's Hot Chicken menu while following cooking instructions, safety procedures, and sanitary requirements - Use specific kitchen machinery/equipment such as ice cream dispensers, fryers, warmers, etc. - Ensure restaurant cleanliness is conducted daily by delegating the clearing of tables, sweeping and mopping floors, washing/sanitizing/disinfecting kitchen utensils and high touch-point areas, and servicing restrooms - Handle guests' concerns and complaints professionally and calmly to resolve problems according to restaurant policy - Maintain a neat and tidy appearance by wearing a uniform and adhering to the uniform policy - Are performance-oriented and performance driven; understand performance expectations and are aware of performance results - Provide direction/supervision/ feedback for Team Members to maintain levels of high productivity and team morale - Communicate Team Member work performance to the restaurant management team and appropriately address performance issues - Train new and current team members on tasks - Balance cash drawers and prepare cash deposits as assigned by the restaurant management team - Abide and enforce to the rules and direction given by the restaurant management team Job expectations The Shift Leader performs leadership, management and organization tasks to ensure team members work efficiently and effectively during their shift. In addition, they: - Effectively plan, organize, and implement all daily operational routines and activities - Complete all required administrative duties and daily paperwork including required checklists - Supervise and perform closing and/or opening activities as directed by the restaurant management team - Establish an environment of trust to ensure honest, open, and direct communication - Role model and set a positive example for the entire team in all aspects of business and personnel practices - Ensure that they and all Team Members abide by company policies and directives - Follows all company guidelines for food and cash controls; follows all cost control guidelines to maintain and minimize restaurant costs; properly uses all products, supplies, and equipment facilities - Support the goals, decisions, and directives of the restaurant management team and is not insubordinate - Contributes to the restaurant's success by accomplishing the expected work during each shift consistently - Communicate effectively with team members and management to resolve any interpersonal issues as needed Requirements - Current student or high school diploma/GED preferred - Must be at least 18 years old and fluent in English - Certified in all stations following the DHC Training Program - Flexibility to work nights, weekends, and holidays - Ability to stand for long periods of time and work in a fast-paced environment - Positive attitude while conducting any and all duties - Commitment to guest satisfaction - Effective communicator with co-workers and the restaurant management team Transportation & accessibility - Must have reliable transportation to work, a driver's license and proof of insurance - Must have telephone or other reliable method of communicating with supervisor and co-workers Hours - Must be able and willing to work flexible hours including opening and closing shifts - This includes working weekends/nights and holidays whenever necessary Skills & Abilities - Ability to delegate tasks - Excellent time management, organizational and planning skills - Strong people/guest service skills - Ability to look at the restaurant operations from a guest's point of view - Ability to take initiative and solve problems - Able to stand for long periods of time - Able to bend and stoop - Able to work around heat - Able to work around others in close quarters - Able to lift 50-75 lbs. comfortably
    $26k-35k yearly est. 25d ago
  • Shift Leader

    1790-Carl's Jr

    Shift manager job in El Paso, TX

    Primary Accountability: The Shift Leader is responsible and accountable for all restaurant activities while on duty, in the absence of the General Manager and Manager. The Shift Leader works with the Restaurant Management Team to ensure all activities are consistent with and supportive of the restaurant's business plan. The Shift Leader ensures all Crew Persons are performing their job responsibilities and meeting expectations in all areas of their job description. Essential Functions: The essential functions of the Shift Leader position are denoted below in the following key areas: TOTAL GUEST SATISFACTION Consistently provides a quality product and Guest service experience that delivers total Guest satisfaction. Takes necessary action to ensure all Guest receive “Six Dollar Service”; anticipates and exceeds the Guests needs; handles “special situations” and requests immediately in a positive manner that encourages Guest to return. Effectively “paths” the restaurant to monitor all aspects of the restaurant's operation to anticipate problems; takes initiative to correct problem areas immediately. Consistently enforces and maintains all Carl's Jr. QSC (Quality, Service and Cleanliness) standards. Monitors and maintains proper staffing level and labor costs while ensuring high levels of QSC. Observes employee attitudes; takes appropriate steps to create a friendly atmosphere for employees and Guests. Suggests to Restaurant Management ways to improve Guest service. TRAINING AND DEVELOPMENT Strives to improve the skills and performance of all Crew Persons. Effectively trains Crew Persons utilizing the existing training program. Provides regular performance feedback to motivate and improve the performance of all Crew Persons. Provides direction and supervision for Crew Persons to maintain high productivity and high crew morale. Communicates employee work performance to the General Manager and appropriately addresses performance issues; maintains proper documentation of all disciplinary situations. Makes an on-going effort to improve personal performance level. SUPPORTS BUSINESS OBJECTIVES Supports efforts to maximize sales and profits and minimize controllable costs by effectively directing and supervising work shift activities. Makes sound business decisions quickly to ensure Guests receive service beyond their expectations. Effectively plans, organizes and implements all daily operational routines and activities; completes all required administrative duties and daily paperwork. Able to supervise and perform closing and/or opening duties, as directed by Restaurant Management. Supports the goals, decisions and directives of Restaurant Management. POLICIES & STANDARDS Complies with all Carl's Jr. policies and procedures regarding business and personnel practices. Complies with and models all company policies standards, procedures and guidelines; enforces all in a fair and consistent manner. Holds employees and self accountable for the methods and processes used to achieve results. Role models and sets a positive example for the entire team in all aspects of business and personnel practices. CARL'S JR. SHARED VALUES Models and encourages Carl's Jr. shared values. Is completely focused on and driven by the Guest. Is of high personal integrity and treats all employees with honesty, respect and dignity. Establishes an environment of trust to ensure honest, open and direct communication; and provides a communication process that works up, down and across the organization. Is performance oriented and driven; clearly communicates performance expectations, measures performance results, recognizes and rewards good performance and is intolerant of poor performance. Requirements: EDUCATION High school diploma or equivalent. Good verbal and written communication skills; is capable of communicating effectively with General Manager, customers and co-workers; bi-lingual skills a plus. EXPERIENCE Must have successfully completed the entire Crew Person Training Program requirements. Must be a minimum of 18 years of age. TRANSPORTATION & INSURANCE Must have reliable personal transportation, a valid driver's license and proof of insurance. ACCESSIBILITY Must have a telephone or other reliable method of communicating with the restaurant. Maintains an open door policy. HOURS Must be able and willing to work flexible hours including opening and closing shifts. Skills & Abilities: Demonstrates and/or possesses the following: Basic knowledge of computers. Organizational, planning and time management skills. Team building skills. Problem solving skills. Ability to troubleshoot cash handling problems; good mathematics skills. Excellence in performing the duties of all work stations and in completing assigned tasks and duties. Ability to look at the restaurant operations (from a customer's viewpoint). Ability to take initiative. Physical Abilities: Must be able to: Stand for long periods of time. Bend and stoop. Work around heat. Work around others in close quarters. Move throughout the restaurant and visually observe restaurant operations and employee work performance. Lift 50 - 75 pounds. Work with various cleaning products. We use eVerify to confirm U.S. Employment eligibility.
    $26k-35k yearly est. 12d ago
  • Shift Leader

    1225-Dave's Hot Chicken

    Shift manager job in El Paso, TX

    Job Description The Shift Leader is responsible and accountable for all restaurant activities while on duty. The Shift Leader will work with the restaurant management team to ensure all activities are consistent with and supportive of the restaurant's business plan. They will ensure all Team Members are performing their job responsibilities and meeting expectations. Duties The Shift Leader supervises fellow coworkers while they work, monitor their performance, ensure they comply with company and safety policies, and delegate tasks appropriately. In addition, they: - Follow the steps outlined in the DHC Training Program to learn and train new skills, duties, and responsibilities - Communicate to their immediate supervisor when additional training guidance and practice is needed - Effectively and consistently does required Ops Walks and Q&A checks to correct areas of opportunity - Organize shift schedules for Team Members and monitor attendance, tardiness and time off - Assign duties to specific employees based on role and skills - Understand how each job responsibility impacts guests, employees, and overall restaurant operations - Greet guests, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions - Ensure Team Members work together with their co-workers to prepare items on the Dave's Hot Chicken menu while following cooking instructions, safety procedures, and sanitary requirements - Use specific kitchen machinery/equipment such as ice cream dispensers, fryers, warmers, etc. - Ensure restaurant cleanliness is conducted daily by delegating the clearing of tables, sweeping and mopping floors, washing/sanitizing/disinfecting kitchen utensils and high touch-point areas, and servicing restrooms - Handle guests' concerns and complaints professionally and calmly to resolve problems according to restaurant policy - Maintain a neat and tidy appearance by wearing a uniform and adhering to the uniform policy - Are performance-oriented and performance driven; understand performance expectations and are aware of performance results - Provide direction/supervision/ feedback for Team Members to maintain levels of high productivity and team morale - Communicate Team Member work performance to the restaurant management team and appropriately address performance issues - Train new and current team members on tasks - Balance cash drawers and prepare cash deposits as assigned by the restaurant management team - Abide and enforce to the rules and direction given by the restaurant management team Job expectations The Shift Leader performs leadership, management and organization tasks to ensure team members work efficiently and effectively during their shift. In addition, they: - Effectively plan, organize, and implement all daily operational routines and activities - Complete all required administrative duties and daily paperwork including required checklists - Supervise and perform closing and/or opening activities as directed by the restaurant management team - Establish an environment of trust to ensure honest, open, and direct communication - Role model and set a positive example for the entire team in all aspects of business and personnel practices - Ensure that they and all Team Members abide by company policies and directives - Follows all company guidelines for food and cash controls; follows all cost control guidelines to maintain and minimize restaurant costs; properly uses all products, supplies, and equipment facilities - Support the goals, decisions, and directives of the restaurant management team and is not insubordinate - Contributes to the restaurant's success by accomplishing the expected work during each shift consistently - Communicate effectively with team members and management to resolve any interpersonal issues as needed Requirements - Current student or high school diploma/GED preferred - Must be at least 18 years old and fluent in English - Certified in all stations following the DHC Training Program - Flexibility to work nights, weekends, and holidays - Ability to stand for long periods of time and work in a fast-paced environment - Positive attitude while conducting any and all duties - Commitment to guest satisfaction - Effective communicator with co-workers and the restaurant management team Transportation & accessibility - Must have reliable transportation to work, a driver's license and proof of insurance - Must have telephone or other reliable method of communicating with supervisor and co-workers Hours - Must be able and willing to work flexible hours including opening and closing shifts - This includes working weekends/nights and holidays whenever necessary Skills & Abilities - Ability to delegate tasks - Excellent time management, organizational and planning skills - Strong people/guest service skills - Ability to look at the restaurant operations from a guest's point of view - Ability to take initiative and solve problems - Able to stand for long periods of time - Able to bend and stoop - Able to work around heat - Able to work around others in close quarters - Able to lift 50-75 lbs. comfortably
    $26k-35k yearly est. 29d ago
  • Shift Leader

    Krispy Kreme Mesa 4.7company rating

    Shift manager job in El Paso, TX

    - Glazing Saddles, Krispy Kreme Our Krispy Kreme Managers are the best in the business. As the leader in the shop, you are the “Guardian of the Original Glazed” - making sure all products, personnel and store cleanliness are up to Krispy Kreme quality standards. Weekly financials, employee supervision and general merry-making are all a part of this coveted slot. Overview of Position: The 1st Shift Manager is responsible for assisting the Assistant General Manager and General Manager for sales and am operations of the store. The 1st Shift Manager maintains an organization that exceeds customer expectations, fosters teamwork among staff, develops staff members' abilities and competencies, and works to achieve the financial objectives established for the assigned location through revenue and cost management initiatives. Their long-term objective is to develop skills towards becoming an Assistant General Manager. Position Responsibilities: • Must be able to perform the responsibilities of all key store positions (Cashier, Doughnut Decorator and Doughnut Maker and Sanitation). • Must be able to efficiently perform all duties related to opening and closing procedures. • Assist the management team with store sales efforts, which include retail sales, fundraising sales, and route sales. • Achieve business plan, sales objectives and profitability as described in the store budget by managing income and expense budgets. • Assist the management team with promoting store sales through local store marketing. • Manage company resources responsibly including cash, inventory, and equipment. • Complete required corporate reporting documentation timely and accurately. • Understand and implement procedures to maximize efficiencies and control variances in daily production of product and overall store performance. • Understand and implement store quality control procedures, including Krispy Kreme standards. • Coordinate production schedules to meet customer demands; minimizing labor hours while maximizing Hot Light hours. • Demonstrate safety consciousness and promote store safety thru meetings, postings, training, and reporting incidents to supervisor and Human Resources. • Greet customers with a sincere smile and listen carefully to their needs. • Maintain a high level of store sanitation and cleanliness. • Maintain a clean, neat Glazing Saddles issued uniform at all times. • Company provides uniform of 1-cap, 1-polo shirt, 1-name tag and 1-apron to an employee to be worn during shift. Employee must wear blue jeans (no holes, washout or ripped) and black belt. Non-Slip shoes or boots must be worn at all times. Maintain a clean, neat Glazing Saddles-issued uniform at all times. • Assist in the proper upkeep of store facility, office equipment and doughnut production line. • Assist in scheduling maintenance to prevent equipment failure. • Report any equipment failure or issues to supervisor in a timely manner. • Assist in properly maintaining and upkeep all delivery vehicles. • Assist in coaching, training, documentation, and dispute resolution of employees. • Assist in building a team of friendly customer-focused employees. • Demonstrate leadership in employee development. • Consistently enforce all store policies, standards, and practices and model them yourself. • Assist management team in implementing directives from Krispy Kreme corporate and Glazing Saddles management. • Maintain store organization to promote efficient operations. • Performs other related duties as assigned. • Follow all Krispy Kreme standards for Food Safety Program and HACCP Plans. • Assist in Follow up and resolve all Krispy Kreme, Glazing Saddles & Store customer, employee and vendor complaints as soon as possible and according to company standards. Essential Skills and Experience: • High School Diploma or equivalent • Must be able to read and communicate using the English language • Ability to make simple mathematical calculations • Food Service experience • Proficient in Microsoft Excel, Word and Outlook • Pleasant disposition, sociable, accommodating nature, and enthusiastic • Ability to organize and manage multiple priorities • Ability to lead people and get results through others • Ability to work with minimal onsite supervision • Problem analysis and problem resolution at both a strategic and functional level Valued but not required skills and experience: • Experience with basic equipment repair and maintenance • Hot Schedules Experience • Manufacturing equipment knowledge Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing duties of job, employee is occasionally required to stand, walk, sit, climb; handle objects, tools or controls; reach with extremities; hear, see and communicate with employees and customers. Must lift and/or move up to 50 pounds, occasionally overhead. Must be able to fill two (2) doughnuts at one time. Must be able to operate a forklift or pallet jack; pushing or pulling up to 2,500 lbs.
    $21k-28k yearly est. 60d+ ago
  • Shift Supervisor

    SOSi

    Shift manager job in El Paso, TX

    Founded in 1989, SOSi is among the largest private, founder-owned technology and services integrators in the defense and government services industry. We deliver tailored solutions, tested leadership, and trusted results to enable national security missions worldwide. Job Description Overview SOSi is looking to hire a Shift Supervisor who will be responsible for overseeing the daily operations of data collection teams and analysts. This includes managing team schedules, ensuring adherence to project timelines, and maintaining accurate and timely reporting of data and operational metrics. The supervisor will coordinate workflow, provide guidance and support to team members, and collaborate with other departments to meet organizational goals. Additionally, the role requires monitoring data quality, troubleshooting operational issues, and implementing process improvements to optimize efficiency. Essential Job Duties Maintain schedules to ensure maximum efficiency Provide direct oversite for data collections team members and Team Leads Coordinate with field verification teams Draft and maintain administrative paperwork and reports Double check work products for accuracy and completeness Qualifications Minimum Requirements 1-2 years of related job experience Fluent in English and Spanish Must be a US Citizen Must have lived in the US for 3 out the past 5 years Basic data entry skills Ability to pass an SSBI government background investigation Strong written and verbal communication skills Must be able to work independently or within a team Additional Information Work Environment Work is on-site at one of multiple SOSi locations Requires periods of non-traditional hours including consecutive nights or weekends when necessary Shift work is required as this is 24/ 7/ 365 days a year operational environment Ability to work efficiently under deadlines and pressure Ability to keep up in a fast-paced environment Must be able to work any assigned shift Working at SOSi All interested individuals will receive consideration and will not be discriminated against for any reason.
    $28k-38k yearly est. 13d ago
  • Assistant Manager

    Regional Finance 4.1company rating

    Shift manager job in El Paso, TX

    Take your career to the next level! In the last few years our goal has been expansion, creating growth opportunities for many of our team members. Not only are we serious about growth, but we are also serious about helping our customers during hard financial times. We take pride in providing solutions and offering a helping hand, not only to our customers but also to the communities we serve. As we continue to expand and grow into a national leader in consumer financing, we invite you to consider joining our team. If you're passionate about making a meaningful impact in people's lives and bringing a personal touch to finance, we'd love to have you on board! Regional Finance is hiring! We are looking for talented and driven individuals to join our team. Take the next step in your career and click that apply button! Job Intro The core of an Assistant Manager is being customer oriented. If you are interested in helping others in their time of need, then this is the career you have been looking for! Why work at Regional? * Regional offers competitive pay! We do our best to show that we value our team members! * You are eligible for a monthly bonus. Who doesn't love a nice cash reward for their hard work? * You will have promotion opportunities. We love to train our Assistant Managers into future Branch Managers! * All full-time team members have access to our medical, dental, vision and 401(k) benefits! * Pays an average of $46,000, this amount can vary based on your location and cost of living adjustments! Duties and responsibilities * Provide exceptional service to all customers. * Process credit loan applications and use product knowledge to present loan solutions to current and potential customers. * Maintain office cash with accuracy and proper security. * Grow account volume through good judgment and effective customer solicitations in the branch and by telephone. * Minimize delinquent debt through calling customers and collecting on past-due accounts. * Receive, track, and post all payments and fees to customer accounts in compliance with Company Policy. * Transport money and deposits to and from bank. * Other duties as assigned by leadership. Minimum Qualifications * High School Diploma or Equivalent. * Prior customer service experience in either a sales/retail environment or cash management environment. * Must pass drug screen, criminal and credit background checks. * Valid Driver's License and access to a dependable automobile with liability insurance coverage. Critical Competencies * Demonstrated passion for customer service. * Excellent written and verbal communication skills. * Customer service minded with a personality that relates well with a broad spectrum of people, including external customers, branch colleagues, and corporate co-workers. * Thrives in a pay for performance atmosphere. * Proven ability to multi-task. Working conditions This position works in an office providing consumer loan products in person and over the phone. The typical working hours are 8:30am to 5:30pm Monday through Friday with some Saturdays required. Overtime may be required on an as needed basis and is at the discretion of upper management. If you are a job applicant who resides in the state of California, please review our California Employee Privacy Policy at the following link: ************************************************************************************************** Regional is an equal opportunity employer and does not discriminate on the basis of race, color, religion, creed, national origin, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, transgender status, age, disability, genetic information, veteran status, uniform service, or any other characteristic protected by applicable law ("Protected Characteristics"). Regional's policy of non-discrimination applies to all phases of the employment process and relationship, including, but not limited to, recruitment and selection; compensation and benefits; professional development and training; promotions and opportunities; transfers; social and recreational programs; layoff; and terminations.
    $46k yearly 16d ago
  • Shift Supervisor - Starbucks Cielo Vista

    Simon Property Group 4.8company rating

    Shift manager job in El Paso, TX

    The successful candidate's responsibilities will include, but not be limited to: Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks. Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team. Anticipates customer and store needs by constantly evaluating environment and customers for cues. Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift. Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. Provides feedback to store manager on partner performance during shift. Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager. Creates a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to partners on shift to ensure operational excellence and to improve partner performance. Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs. Develops positive relationships with shift team by understanding and addressing individual motivation, needs and concerns. Executes store operations during scheduled shifts. Organizes opening and closing duties as assigned. Follows Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift. Follows all cash management and cash register policies and ensures proper cash management practices are followed by shift team. Follows up with baristas during the shift to ensure the delivery of legendary customer service for all customers. Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products. Recognizes and reinforces individual and team accomplishments by using existing organizational tools and by collaborating with store manager to find new, creative, and effective methods of recognition. Utilizes operational tools to achieve operational excellence during the shift. Maintains regular and punctual attendance MINIMUM QUALIFICATIONS: Customer service experience in a retail or restaurant environment - 1 year Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodation Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers Comply with, coach and model a dress code that prohibits displaying tattoos, piercings in excess of two per ear, and unnatural hair colors, such as blue or pink Prepare and coach the preparation of food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients At least six (6) months of experience delegating tasks to other employees and/or coordinating the tasks of two (2) or more employees REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES: Ability to direct the work of others Ability to learn quickly Effective oral communication skills Knowledge of the retail environment Strong interpersonal skills Ability to work as part of a team Ability to build relationships
    $32k-39k yearly est. Auto-Apply 60d+ ago
  • Assistant Manager - Lohman Plaza

    The Gap 4.4company rating

    Shift manager job in Las Cruces, NM

    About Old Navy Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season. We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family. About the Role As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You're responsible for driving profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals. Through collaboration with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class experience to our customers. What You'll Do * Support strategies and processes to drive store sales and deliver results through a customer centric mindset. * Recruit, hire and develop highly productive Brand Associate and Expert teams. * Own assigned area of responsibility. * Implement action plans to maximize efficiencies and productivity. * Perform Service Leader duties. * Ensure consistent execution of standard operating procedures. * Represent the brand and understand the competition and retail landscape. * Promote community involvement. * Leverage omni-channel to deliver a frictionless customer experience. * Ensure all compliance standards are met. Who You Are * A current or former retail employee with 1-3 years of retail management experience. * A high school graduate or equivalent. * A good communicator with the ability to effectively interact with customers and your team to meet goals. * Passionate about retail and thrive in a fastpaced environment. * Driven by metrics to deliver results to meet business goals. * Determined to effectively lead and inspire others to learn and grow through coaching and mentoring. * Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts. * Able to utilize retail technology. • Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds. * Ability to travel as required. Benefits at Old Navy * Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees. * One of the most competitive Paid Time Off plans in the industry.* * Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.* * Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.* * Employee stock purchase plan.* * Medical, dental, vision and life insurance.* * See more of the benefits we offer. * For eligible employees Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
    $30k-45k yearly est. 30d ago
  • Banquet Staff

    Asmglobal

    Shift manager job in Las Cruces, NM

    To consistently exceed customer expectations by providing ‘World Class” service through 100% effort, exceptional teamwork, and creativity. Essential Duties and Responsibilities: Assist Culinary with plating food for individual plated functions. Pick and pull food orders according to Banquet Event Orders and deliver to function site. Distribute food to servers for large banquet functions or as needed. Discard outdated food items from food and beverage coolers. Clean and sanitize all pantry and server areas including coffee stations. Clean back of house food and beverage areas. Clean and sanitize food and beverage equipment as needed. Organize all food and beverage equipment in equipment holding areas. Pick and pull equipment for banquet functions and transport to function site. Retrieve and move all equipment (clean and dirty) at the end of banquet functions and transport to proper designated areas. Clean all food and beverage docks, empty trash and monitor compactor usage daily. Responsible for brewing of all coffee, bulk teas (including iced tea) hot chocolate and lemonade for banquet functions and delivery of said items for all functions. Clean and sanitize restrooms in kitchen areas as needed. Supervisory Responsibilities This position does not have supervisory responsibilities. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Skills and Abilities: Must be at least 18 years of age. Must possess good organizational skills Must be able to work in a fast-paced environment. Must have ability to follow directions and effectively perform the work. Must possess good detail cleaning skills. Must have a pleasant personality and a neat appearance. Must be able to work in a fast-paced environment. Must speak, be able to read and understand English well enough to converse with customers, supervisors and employees. Must be able to work various shifts and hours to include holidays and weekends. Must be able to lift minimum 25 pounds, carry 50 pounds, and push 50 pounds Computer Skills: This position does not require computer skills. Certificates, Licenses, Registrations: Valid Food Handler Certification is required for this position. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, one must have the physical ability to always maneuver around the Las Cruces Convention Center, walking and/or standing up to 90 % of shift, frequent bending, stooping, and reaching. NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. This description portrays in general terms the type of levels of work performed and it not intended to be all-inclusive or to represent specific duties of any incumbent. The knowledge of skills and abilities may be acquired through a combination of formal schooling, self-education, prior experience, or on-the-job-training. This position offers a competitive salary. Please complete the application thoroughly and submit a resume to be considered. Applicants that need reasonable accommodations to complete the application process may contact- ************. ASM GLOBAL is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor
    $43k-60k yearly est. Auto-Apply 30d ago
  • Shift Supervisor

    Popeyes-Legacy Chicken

    Shift manager job in Las Cruces, NM

    Job Description Shift Supervisor Shift Leaders consistently keep our brand promises, help inspire teams and deliver great results. They understand the importance of providing and engaging environment for restaurant teams and the guest. A Shift Leader helps the shift run smoothly by taking care of their restaurant teams and guests and delivering operational excellence. Essential Functions Develop Servant Leaders-Puts your people and restaurant first-not yourself Create Memorable Experiences-Creates a service experience so good the guest cant wait to come back to Popeyes Administration-Maintains the balance between providing a high quality employee and guest experience, and achieving financial goals Responsibilities Coaches, trains and develops team members around processes and procedures at each station Actively participates in team huddles offering great ideas Consistently thanks the team and celebrates success Serves as a role model and coaches Brand service behaviors Fixes bottlenecks, calls chicken drops and monitors Speed of Service Makes sure the restaurant is welcoming and clean Spends time with the guests in the dining room doing table touches throughout the shift Supports the team to resolve guest concerns quickly Ensures product quality and all standards are met on their shift Provides ideas to the restaurant General Manager to improve guest metrics and feedback Leads each shift by delegating duties, assigning tasks, and following up with all team members Must be proficient in each are of the restaurant to assist when necessary Uses shift tools and routines to ensure Quality, Service and Cleanliness Standards (QSC) are met Ensures accuracy of inventory and waste tracking Reviews and approves invoices and inter-store transfers (ISTs) Checks people charts and production planning and makes necessary adjustments Follows through with action plans for Employee Engagement, Voice of the Guest and Operational Assessments during the shift Required Education and Experience Minimum Age: 18 years old Previous restaurant leadership experience preferred
    $25k-35k yearly est. 8d ago
  • Manager - Shift Leader

    Norcross Group

    Shift manager job in El Paso, TX

    A Shift Leader has the overall responsibility for directing the daily operations of a restaurant in the General Manager's absence. This position is critical to Wingstop Restaurants; ensuring compliance with company standards in all areas of operation, including product preparation, customer relations, inventory management, financial accountability, also ensures that the highest quality products and services are delivered to each customer and other duties as required or assigned by the General Manager. Qualifications Qualifications • Must be 18 years of age or older • Proficient in Microsoft Office (Word, Excel, Outlook) and able to adapt to new systems quickly • Minimum of 2 plus years of previous food service, retail or restaurant supervisory experience • Proficiency in analyzing profit and loss statements and overall financial performance of restaurant • Demonstrated ability in recruiting and selecting team members • Knowledge of Labor Laws • Strong written and verbal communication skills • Initiative and assertiveness • Strong interpersonal skills and conflict resolution skills Essential Duties and Responsibilities: • Ensure that each Guest receives outstanding Guest Service by providing a Guest friendly environment which includes greeting and acknowledging every Guest, maintaining outstanding standards, solid product knowledge and all other components of Guest Service. • Control shrinkage, waste, expenses, and payroll. • Ensure appropriate cleanliness, sanitation, safety and staffing standards are maintained. • Review restaurant trends and recommend and initiate changes for maximizing goals and objectives. • Ensure compliance with all Company policies and procedures through regular restaurant management and staff meetings, walk-through and audits, etc. • Open and/or close the Restaurant • Assemble and package orders according to the Wingstop standard • Assist all other positions when necessary • Receive, inspect, and sign/pay for deliveries in the GM's absence • Place orders with vendors when necessary • Maintain a current Operations Manual, and follow all procedures • Conduct a daily walk through and taste test of products at opening • Make sure the time and temps are done every two hours • Ensure that all products are fresh and prepared correctly • Keep the flow of orders moving on time • Keep the restaurant safe and clean for both the crewmember and the guest • Handle guest issues in the GM's absence • Assist in keeping kitchen clean throughout the shift • Ensure that all crewmembers are health safety conscious at all times • Promote the Wingstop Brand and uphold the mandatory operating requirements • Ability to thoroughly understand and follow instructions in how to use chemical cleaning products • Any other responsibilities as assigned by General Manager.
    $23k-32k yearly est. 60d+ ago
  • Shift Leader

    2636-Carl's Jr

    Shift manager job in El Paso, TX

    Primary Accountability: The Shift Leader is responsible and accountable for all restaurant activities while on duty, in the absence of the General Manager and Manager. The Shift Leader works with the Restaurant Management Team to ensure all activities are consistent with and supportive of the restaurant's business plan. The Shift Leader ensures all Crew Persons are performing their job responsibilities and meeting expectations in all areas of their job description. Essential Functions: The essential functions of the Shift Leader position are denoted below in the following key areas: TOTAL GUEST SATISFACTION Consistently provides a quality product and Guest service experience that delivers total Guest satisfaction. Takes necessary action to ensure all Guest receive “Six Dollar Service”; anticipates and exceeds the Guests needs; handles “special situations” and requests immediately in a positive manner that encourages Guest to return. Effectively “paths” the restaurant to monitor all aspects of the restaurant's operation to anticipate problems; takes initiative to correct problem areas immediately. Consistently enforces and maintains all Carl's Jr. QSC (Quality, Service and Cleanliness) standards. Monitors and maintains proper staffing level and labor costs while ensuring high levels of QSC. Observes employee attitudes; takes appropriate steps to create a friendly atmosphere for employees and Guests. Suggests to Restaurant Management ways to improve Guest service. TRAINING AND DEVELOPMENT Strives to improve the skills and performance of all Crew Persons. Effectively trains Crew Persons utilizing the existing training program. Provides regular performance feedback to motivate and improve the performance of all Crew Persons. Provides direction and supervision for Crew Persons to maintain high productivity and high crew morale. Communicates employee work performance to the General Manager and appropriately addresses performance issues; maintains proper documentation of all disciplinary situations. Makes an on-going effort to improve personal performance level. SUPPORTS BUSINESS OBJECTIVES Supports efforts to maximize sales and profits and minimize controllable costs by effectively directing and supervising work shift activities. Makes sound business decisions quickly to ensure Guests receive service beyond their expectations. Effectively plans, organizes and implements all daily operational routines and activities; completes all required administrative duties and daily paperwork. Able to supervise and perform closing and/or opening duties, as directed by Restaurant Management. Supports the goals, decisions and directives of Restaurant Management. POLICIES & STANDARDS Complies with all Carl's Jr. policies and procedures regarding business and personnel practices. Complies with and models all company policies standards, procedures and guidelines; enforces all in a fair and consistent manner. Holds employees and self accountable for the methods and processes used to achieve results. Role models and sets a positive example for the entire team in all aspects of business and personnel practices. CARL'S JR. SHARED VALUES Models and encourages Carl's Jr. shared values. Is completely focused on and driven by the Guest. Is of high personal integrity and treats all employees with honesty, respect and dignity. Establishes an environment of trust to ensure honest, open and direct communication; and provides a communication process that works up, down and across the organization. Is performance oriented and driven; clearly communicates performance expectations, measures performance results, recognizes and rewards good performance and is intolerant of poor performance. Requirements: EDUCATION High school diploma or equivalent. Good verbal and written communication skills; is capable of communicating effectively with General Manager, customers and co-workers; bi-lingual skills a plus. EXPERIENCE Must have successfully completed the entire Crew Person Training Program requirements. Must be a minimum of 18 years of age. TRANSPORTATION & INSURANCE Must have reliable personal transportation, a valid driver's license and proof of insurance. ACCESSIBILITY Must have a telephone or other reliable method of communicating with the restaurant. Maintains an open door policy. HOURS Must be able and willing to work flexible hours including opening and closing shifts. Skills & Abilities: Demonstrates and/or possesses the following: Basic knowledge of computers. Organizational, planning and time management skills. Team building skills. Problem solving skills. Ability to troubleshoot cash handling problems; good mathematics skills. Excellence in performing the duties of all work stations and in completing assigned tasks and duties. Ability to look at the restaurant operations (from a customer's viewpoint). Ability to take initiative. Physical Abilities: Must be able to: Stand for long periods of time. Bend and stoop. Work around heat. Work around others in close quarters. Move throughout the restaurant and visually observe restaurant operations and employee work performance. Lift 50 - 75 pounds. Work with various cleaning products. We use eVerify to confirm U.S. Employment eligibility.
    $26k-35k yearly est. 5d ago
  • Manager - Shift Leader

    Norcross Group

    Shift manager job in El Paso, TX

    A Shift Leader has the overall responsibility for directing the daily operations of a restaurant in the General Manager's absence. This position is critical to Wingstop Restaurants; ensuring compliance with company standards in all areas of operation, including product preparation, customer relations, inventory management, financial accountability, also ensures that the highest quality products and services are delivered to each customer and other duties as required or assigned by the General Manager. Qualifications Qualifications • Must be 18 years of age or older • Proficient in Microsoft Office (Word, Excel, Outlook) and able to adapt to new systems quickly • Minimum of 2 plus years of previous food service, retail or restaurant supervisory experience • Proficiency in analyzing profit and loss statements and overall financial performance of restaurant • Demonstrated ability in recruiting and selecting team members • Knowledge of Labor Laws • Strong written and verbal communication skills • Initiative and assertiveness • Strong interpersonal skills and conflict resolution skills Essential Duties and Responsibilities: • Ensure that each Guest receives outstanding Guest Service by providing a Guest friendly environment which includes greeting and acknowledging every Guest, maintaining outstanding standards, solid product knowledge and all other components of Guest Service. • Control shrinkage, waste, expenses, and payroll. • Ensure appropriate cleanliness, sanitation, safety and staffing standards are maintained. • Review restaurant trends and recommend and initiate changes for maximizing goals and objectives. • Ensure compliance with all Company policies and procedures through regular restaurant management and staff meetings, walk-through and audits, etc. • Open and/or close the Restaurant • Assemble and package orders according to the Wingstop standard • Assist all other positions when necessary • Receive, inspect, and sign/pay for deliveries in the GM's absence • Place orders with vendors when necessary • Maintain a current Operations Manual, and follow all procedures • Conduct a daily walk through and taste test of products at opening • Make sure the time and temps are done every two hours • Ensure that all products are fresh and prepared correctly • Keep the flow of orders moving on time • Keep the restaurant safe and clean for both the crewmember and the guest • Handle guest issues in the GM's absence • Assist in keeping kitchen clean throughout the shift • Ensure that all crewmembers are health safety conscious at all times • Promote the Wingstop Brand and uphold the mandatory operating requirements • Ability to thoroughly understand and follow instructions in how to use chemical cleaning products • Any other responsibilities as assigned by General Manager.
    $23k-32k yearly est. 60d+ ago

Learn more about shift manager jobs

How much does a shift manager earn in El Paso, TX?

The average shift manager in El Paso, TX earns between $20,000 and $43,000 annually. This compares to the national average shift manager range of $23,000 to $43,000.

Average shift manager salary in El Paso, TX

$29,000

What are the biggest employers of Shift Managers in El Paso, TX?

The biggest employers of Shift Managers in El Paso, TX are:
  1. Blake's Lotaburger
  2. Taco Bell
  3. Wendy's
  4. Avolta
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