Where do you want to work?
Most applicants qualify with a high school diploma and several years of work experience in the food service industry as a cook, waiter or waitress, or counter attendant. Some applicants have received additional training at a community college, technical or vocational school, culinary school, or 4-year college.Education
Although a bachelor’s degree is not required, some postsecondary education is increasingly preferred for many manager positions, especially at upscale restaurants and hotels. Some food service companies, hotels, and restaurant chains recruit management trainees from college hospitality or food service management programs. These programs may require the participants to work in internships and to have real-life food industry-related experiences in order to graduate.
Many colleges and universities offer bachelor’s degree programs in restaurant and hospitality management or institutional food service management. In addition, numerous community colleges, technical institutes, and other institutions offer programs in the field that lead to an associate’s degree. Some culinary schools offer programs in restaurant management with courses designed for those who want to start and run their own restaurant.
Most programs provide instruction in nutrition, sanitation, and food preparation, as well as courses in accounting, business law, and management. Some programs combine classroom and practical study with internships.Work Experience in a Related Occupation
Most food service managers start working in industry-related jobs, such as cooks, waiters and waitresses, or hosts and hostesses. They often spend years working under the direction of an experienced worker, learning the necessary skills before they are promoted to manager positions.Training
Managers who work for restaurant chains and food service management companies may be required to complete programs that combine classroom instruction and on-the-job training. Topics may include food preparation, sanitation, security, company policies, personnel management, and recordkeeping.Licenses, Certifications, and Registrations
Although certification is not required, managers may obtain the Food Protection Managers Certification (FPMC) by passing a food safety exam. The American National Standards Institute accredits institutions that offer the FPMC.
In addition, the National Restaurant Association Educational Foundation awards the Foodservice Management Professional (FMP) designation, a voluntary certification to managers who meet the following criteria:
The certification attests to professional competence, particularly for managers who learned their skills on the job.Important Qualities
Business skills. Food service managers, especially those who run their own restaurant, must understand all aspects of the restaurant business. They should know how to budget for supplies, set prices, and manage workers to ensure that the restaurant is profitable.
Communication skills. Food service managers must give clear orders to staff and be able to communicate effectively with employees and customers.
Customer-service skills. Food service managers must be courteous and attentive when dealing with patrons. Satisfying customers’ dining needs is critical to business success and ensures customer loyalty.
Detail oriented. Managers deal with many different types of activities. They ensure that there is enough food to serve to customers, they maintain financial records, and they ensure that the food meets health and safety standards.
Leadership skills. Managers must establish good working relationships to maintain a productive work environment. Carrying out this task may involve motivating workers and leading by example.
Organizational skills. Food service managers keep track of many different schedules, budgets, and staff. Their job becomes more complex as the size of the restaurant or food service facility increases.
Physical stamina. Managers, especially those who run their own restaurant, often work long shifts and sometimes spend entire evenings on their feet helping to serve customers.
Problem-solving skills. Managers need to be able to resolve personnel issues and customer-related problems.
Average Length of Employment
Top Careers Before Shift Manager
Top Careers After Shift Manager
Hispanic or Latino11.6%
Black or African American0.5%
Unfortunately we don’t have enough data for this section.
University of Phoenix24.8%
Southern New Hampshire University6.0%
American InterContinental University4.6%
Grand Canyon University3.7%
Ultimate Medical Academy - Clearwater3.4%
University of Central Florida3.4%
Pennsylvania State University3.3%
Florida State University3.2%
Arizona State University3.1%
Northern Virginia Community College3.1%
Ivy Tech Community College of Indiana3.0%
Delgado Community College2.9%
Georgia State University2.9%
West Virginia University2.8%
University of Toledo2.7%
Unfortunately we don’t have enough data for this section.
|Job Title||Company||Location||Start Date||Salary|
|Module Shift Manager||Globalfoundries U.S. Inc.||Malta, NY||Mar 22, 2010||$110,864 -
|Module Shift Manager||Globalfoundries U.S. Inc.||Malta, NY||Sep 03, 2010||$110,864 -
|NOC Shift Manager||Ringcentral, Inc.||Centennial, CO||Oct 09, 2015||$90,000|
|NOC Shift Manager||Ringcentral, Inc.||Centennial, CO||Mar 09, 2016||$90,000|
|NOC Shift Manager||Ringcentral, Inc.||Centennial, CO||Sep 10, 2015||$90,000|
|Shift Manager, Operations Center||Expedia, Inc.||Bellevue, WA||Feb 21, 2011||$90,000 -
|Shift Manager||Micron Technology, Inc.||Manassas, VA||May 01, 2010||$85,184|
|Outbound Operations Shift Manager||Cummins Inc.||Memphis, TN||Oct 18, 2010||$69,680 -
|Amoc Shift Manager||Ignite Management Consultants LLC||Richardson, TX||May 12, 2014||$68,000|
|Shift Manager||329 Chicken LLC||Milford, CT||Mar 09, 2015||$62,317|
|Shift Manager||329 Chicken LLC||Milford, CT||Feb 18, 2015||$62,317|
|Shift Manager||Javer Inc.||Longview, TX||Sep 09, 2016||$59,000|
|Shift Manager||K&R Corp DBA McDonald's #6470||Long Beach, CA||Oct 20, 2009||$56,516|
|Shift Manager||K&R Corp DBA McDonald's #6470||Long Beach, CA||Feb 14, 2011||$56,326|
|Shift Manager/Gas Station||N & G Enterprise, Inc.||Falls Church, VA||Dec 15, 2010||$55,411|
|Shift Manager||East Freeway Truck Stop||Channelview, TX||Jul 11, 2016||$55,328|
|Shift Manager||East Freeway Truck Stop||Channelview, TX||Oct 11, 2016||$55,328|
|Shift Manager||Guardian Industries Corp.||IA||Oct 15, 2009||$52,780|
|Shift Manager||Team Washington Inc.||McLean, VA||Feb 24, 2009||$51,445|
|Operations Center Shift Manager||Brigham Young University||Provo, UT||Dec 17, 2009||$51,070|
|Shift Manager||AJ Business Inc.||Sugar Land, TX||Jan 09, 2012||$50,000|
|Shift Manager||Xcell Mart, Inc.||Manvel, TX||Oct 14, 2009||$49,500|
|Shift Manager||SMS Express DBA Cavender's Corner||Dahlonega, GA||Apr 02, 2008||$47,000|
|Shift Manager||Tri-Star Retails Inc.||Murchison, TX||Oct 22, 2014||$43,500|
|Shift Manager||Shell Food Mart||Cumming, GA||Apr 10, 2009||$42,500|
|Luxury Shift Manager||Miggys Cantina LLC||Palm Springs, CA||Jul 16, 2015||$42,000|
|Luxury Shift Manager||Miggys Cantina LLC||Palm Springs, CA||Jan 29, 2016||$42,000|
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