A shift manager is in charge of making sure everyone shows up to their assigned shift, as well as handing out responsibilities to each worker. A lot of shift managers work in the food industry, but they aren't uncommon in other industries, too.

Shift managers keep everything moving smoothly. They stock the area to set their team up for success and make sure that everyone is completely their tasks on time.

The hours for a shift manager vary from week to week and job to job. Sometimes you'll work an 8-hour day, other times you'll work up to 10 hours. Normally, you won't go over a 40-hour workweek though so that's a nice life-work balance.

What Does a Shift Manager Do

There are certain skills that many shift managers have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed business skills, leadership skills and organizational skills.

Learn more about what a Shift Manager does

How To Become a Shift Manager

If you're interested in becoming a shift manager, one of the first things to consider is how much education you need. We've determined that 31.2% of shift managers have a bachelor's degree. In terms of higher education levels, we found that 2.0% of shift managers have master's degrees. Even though some shift managers have a college degree, it's possible to become one with only a high school degree or GED.

Learn More About How To Become a Shift Manager

Shift Manager Career Paths

Average Salary for a Shift Manager

Shift Managers in America make an average salary of $32,110 per year or $15 per hour. The top 10 percent makes over $43,000 per year, while the bottom 10 percent under $23,000 per year.
Average Shift Manager Salary
$32,110 Yearly
$15.44 hourly
$23,000
10 %
$32,000
Median
$43,000
90 %

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Shift Manager Education

Shift Manager Majors

26.8 %

Shift Manager Degrees

High School Diploma

34.3 %

Bachelors

31.2 %

Associate

21.4 %

Top Colleges for Shift Managers

1. Cornell University

Ithaca, NY • Private

In-State Tuition
$55,188
Enrollment
15,105

2. SUNY College of Technology at Delhi

Delhi, NY • Private

In-State Tuition
$8,360
Enrollment
3,142

3. Boston University

Boston, MA • Private

In-State Tuition
$53,948
Enrollment
17,238

4. New York University

New York, NY • Private

In-State Tuition
$51,828
Enrollment
26,339

5. Inter American University of Puerto Rico Ponce

Mercedita, PR • Private

In-State Tuition
$5,914
Enrollment
4,155

6. University of Akron

Akron, OH • Private

In-State Tuition
$11,463
Enrollment
13,676

7. SUNY College of Agriculture & Technology at Morrisville

Morrisville, NY • Private

In-State Tuition
$8,670
Enrollment
2,758

8. SUNY College at Plattsburgh

Plattsburgh, NY • Private

In-State Tuition
$8,369
Enrollment
5,229

9. University of Alaska Anchorage

Anchorage, AK • Private

In-State Tuition
$8,580
Enrollment
10,482

10. Stanford University

Stanford, CA • Private

In-State Tuition
$51,354
Enrollment
7,083

Top Skills For a Shift Manager

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 30.7% of shift managers listed inventory levels on their resume, but soft skills such as business skills and leadership skills are important as well.

  • Inventory Levels, 30.7%
  • Customer Service, 8.8%
  • Company Policies, 5.0%
  • Communication, 4.8%
  • Quality Standards, 4.0%
  • Other Skills, 46.7%

Choose From 10+ Customizable Shift Manager Resume templates

Zippia allows you to choose from different easy-to-use Shift Manager templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Shift Manager resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

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Shift Manager Demographics

Shift Manager Gender Distribution

Female
Female
57%
Male
Male
43%

After extensive research and analysis, Zippia's data science team found that:

  • Among shift managers, 56.9% of them are women, while 43.1% are men.

  • The most common race/ethnicity among shift managers is White, which makes up 61.8% of all shift managers.

  • The most common foreign language among shift managers is Spanish at 71.0%.

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Best States For a Shift Manager

Some places are better than others when it comes to starting a career as a shift manager. The best states for people in this position are California, Hawaii, Massachusetts, and Connecticut. Shift managers make the most in California with an average salary of $39,876. Whereas in Hawaii and Massachusetts, they would average $38,395 and $37,141, respectively. While shift managers would only make an average of $36,115 in Connecticut, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. Michigan

Total Shift Manager Jobs:
4,398
Highest 10% Earn:
$44,000
Location Quotient:
1.29

2. West Virginia

Total Shift Manager Jobs:
763
Highest 10% Earn:
$43,000
Location Quotient:
1.14

3. California

Total Shift Manager Jobs:
11,409
Highest 10% Earn:
$58,000
Location Quotient:
0.89
Full List Of Best States For Shift Managers

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Top Shift Manager Employers

Most Common Employers For Shift Manager

Rank  Company  Average Salary  Hourly Rate  Job Openings  
1CVS Health$37,002$17.791,295
2ALDI USA$33,749$16.231,722
3Starbucks$31,457$15.122,201
4Papa John's International$31,053$14.931,828
5Jack in the Box$31,051$14.93921
6Dunkin' Donuts$30,546$14.691,468
7Dairy Queen$30,481$14.651,439
8Arby's$30,334$14.584,867
9Little Caesars$30,325$14.581,111
10Burger King$30,225$14.535,054

Shift Manager Videos

Becoming a Shift Manager FAQs

Can I be a shift leader with no experience?

No, you cannot be a shift leader without any experience. Typically, in order to be a shift leader, a person needs to have both a few years of experience working in different roles within the store as well as some previous leadership experience.

How long does it take to become a shift manager?

It takes about three years to become a shift manager. Businesses have different requirements for their shift managers depending on the size and industry of the business. Industries with technical processes may require more specific training and certifications for their shift managers, while restaurants and retail businesses may not.

How much do shift managers make?

Shift managers make $12.87 an hour ($26,000 a year). The range, however, can start as low as $7.83 an hour to as high as $21.15 an hour. Factors such as the type of company and location can all impact how much a shift manager can earn.

Is a shift manager a supervisor?

Yes, a shift manager is a supervisor. A shift manager, also known as a shift supervisor, is typically a food service or retail industry worker who is responsible for maintaining the store or restaurant.

What is the difference between a manager and a shift manager?

There are a couple of differences between a shift manager and a general manager, the most important being that a manager oversees shift managers as well as other employees. While a shift manager oversees one shift or one team, the manager oversees the entire operations of the store or restaurant.

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