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Shift manager vs crew manager

The differences between shift managers and crew managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a shift manager and a crew manager. Additionally, a crew manager has an average salary of $33,856, which is higher than the $32,110 average annual salary of a shift manager.

The top three skills for a shift manager include cleanliness, inventory management and management. The most important skills for a crew manager are food service, cleanliness, and customer service.

Shift manager vs crew manager overview

Shift ManagerCrew Manager
Yearly salary$32,110$33,856
Hourly rate$15.44$16.28
Growth rate10%18%
Number of jobs335,517221,986
Job satisfaction--
Most common degreeHigh School Diploma, 34%Bachelor's Degree, 39%
Average age3946
Years of experience44

What does a shift manager do?

Shift managers are employees assigned to oversee the operations of the business during a specific time or work shift. They manage the employees assigned in a particular shift and ensure that the employees are working on their specific tasks. They also ensure that the needed manpower is met. Shift managers are also in charge of checking the sales, ensuring that the finances are properly balanced, and maintaining records during the work shift. They also respond to any challenges that may occur during the time period. Shift managers should have good organization skills, decision-making skills, and interpersonal skills.

What does a crew manager do?

A crew manager directs and supervises the crew members' daily activities to ensure project completion or optimal service. Although a crew manager's duties vary depending on their industry or company of employment, their responsibilities usually include setting priorities and guidelines, managing employee schedules, recruiting and training new crew members, and solving issues and concerns when any arise. They also conduct regular assessments, review documents, and oversee supply inventories.

Shift manager vs crew manager salary

Shift managers and crew managers have different pay scales, as shown below.

Shift ManagerCrew Manager
Average salary$32,110$33,856
Salary rangeBetween $23,000 And $43,000Between $20,000 And $54,000
Highest paying CityLos Angeles, CASan Diego, CA
Highest paying stateCaliforniaHawaii
Best paying companyABBDartmouth
Best paying industryRetailInternet

Differences between shift manager and crew manager education

There are a few differences between a shift manager and a crew manager in terms of educational background:

Shift ManagerCrew Manager
Most common degreeHigh School Diploma, 34%Bachelor's Degree, 39%
Most common majorBusinessBusiness
Most common collegeCornell University-

Shift manager vs crew manager demographics

Here are the differences between shift managers' and crew managers' demographics:

Shift ManagerCrew Manager
Average age3946
Gender ratioMale, 43.1% Female, 56.9%Male, 66.8% Female, 33.2%
Race ratioBlack or African American, 11.4% Unknown, 4.9% Hispanic or Latino, 17.0% Asian, 8.2% White, 58.0% American Indian and Alaska Native, 0.6%Black or African American, 8.9% Unknown, 5.1% Hispanic or Latino, 11.8% Asian, 9.5% White, 63.4% American Indian and Alaska Native, 1.2%
LGBT Percentage10%11%

Differences between shift manager and crew manager duties and responsibilities

Shift manager example responsibilities.

  • Manage night shift ensuring closing procedures, customer service, and employee management are accomplished following company policies
  • Manage FOH to insure all guests are happy and well taken care of.
  • Provide excellent customer service, operate POS systems, maintain friendly but secure retail environment, track and manage inventory
  • Handle all customer relation issues in accordance with company policy and provide exceptional customer service to all CVS customers.
  • Receive SERVSAFE certification along with online management courses.
  • Execute store operations during schedule shifts, organize shift assignments and maintain consistent attendance and punctuality.
  • Show more

Crew manager example responsibilities.

  • Manage servers and dishwashers on a daily basis making sure everything are always maintain accordingly.
  • Display leadership, teamwork, and collaboration during all projects and work to complete all jobs, on-time and under budget.
  • Maintain proper cleanliness and general maintenance of facility equipment.
  • Provide supervisory leadership by monitoring all tasks are complete promptly and properly.
  • Provide case management and document individual treatment plans using DMH documentation format, daily supervision of adolescents and provide crisis intervention.
  • Prepare all meals for residents and staff while supervising both kitchen and service staff including dishwasher and caregivers during meal times.
  • Show more

Shift manager vs crew manager skills

Common shift manager skills
  • Cleanliness, 35%
  • Inventory Management, 13%
  • Management, 10%
  • Leadership, 5%
  • Customer Service, 3%
  • Help Support, 3%
Common crew manager skills
  • Food Service, 45%
  • Cleanliness, 11%
  • Customer Service, 9%
  • Excellent Guest, 6%
  • Food Orders, 4%
  • Quality Service, 3%

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