Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Job Description
Supervises and coordinates activities of workers in all food and beverage outlets open during assigned shift.
Job Functions
Maintain daily employee work station and break schedules.
Ensure prompt and courteous service to customers.
Monitor employee compliance with established service standards.
Greet and communicate with guests in a friendly and courteous manner.
Oversee the service operation of restaurant during assigned shift.
Ensure beverage shift operations are opened and closed properly and on time.
Ensure all employees are on time, in proper uniform and following correct service procedures by correcting deficiencies or discrepancies as they occur.
Resolve guest complaints in a professional and timely manner.
Requisition and maintain control of all inventories.
Monitor employee job performance to ensure the adherence to all policies and procedures; make recommendations and/or assist in the preparation of performance evaluations and counseling actions.
Coordinate cleaning and repairs of beverage outlets.
Perform related administrative and reporting duties.
Qualifications
Must be at least 21 years of age.
Associate's degree in a related field, or one (1) year of related experience preferred.
Must be able to stand and walk for majority of shift.
Must have excellent customer service and communication skills.
Must be able to obtain/maintain any necessary licenses and/or certifications.
Additional Information
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
$36k-46k yearly est. 1d ago
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Casino Beverage Manager
Gecko Hospitality
Shift manager job in Lake Charles, LA
Job Description
Title: Casino Beverage ShiftManager
Pay: $50K - $60K (DOE)
Benefits: Relocation Expenses, Bonuses, Full Benefits
About Company / Opportunity:
Large casino and resort with multiple F&B operations onsite is looking to add an experienced casino beverage shiftmanager to their team! Must has experience managing and working in catering, events, FOH management or hotel.
What do we seek?
You will play a crucial role in supporting the general manager, overseeing daily operations, ensuring high standards of guest service and employee performance.
This includes managingshifts, adhering to company standards, and assisting with financial and administrative tasks.
Operational Support: Assist the General Manager in all aspects of restaurant operations, including daily decision-making, scheduling, and planning.
Quality Control: Ensure consistent high quality of food preparation and service, and maintain a professional restaurant image.
Guest Service: Handle guest complaints, investigate issues, and strive to ensure positive guest experiences.
Team Management: Provide direction and training to employees, conduct performance reviews, and foster a positive work environment.
If you are interested in this position, please submit your resume to: ****************************
$50k-60k yearly Easy Apply 7d ago
Catering / Food & Beverage Manager - Lake Charles Event Center
Legends Global
Shift manager job in Lake Charles, LA
Catering / Food & Beverage Manager
DEPARTMENT: Food & Beverage
REPORTS TO: Senior Manager of Food & Beverage
FLSA STATUS: Salaried Exempt
As the world's leading venue management company and producer of live event experiences, ASM Global is the pre-eminent management and content partner with over 350 venues worldwide.
ASM Global has an immediate opening for a Catering / Food & Beverage Manager at the Lake Charles Event Center. This position is responsible for assisting with the daily management of the Food and Beverage Department to include concessions, mobile carts, general event catering, culinary, catering sales, menu development, financials, and budgets. The Catering / Food & Beverage Manager assists and coordinates the entire food and beverage operation by performing the following duties personally or through subordinate supervisors.
MAJOR RESPONSIBILITIES:
Markets Food and Beverage services to clients and establishes Food and Beverage controls.
Foster & maintain positive client relations.
Daily management of the Food & Beverage departmental operations and personnel.
Creates Food and Beverage sales projections and budgets for facility events.
Develop relationships with third-party catering contractors through effective collaboration and communication.
Assist in developing, forecasting, and meeting budgeted revenue & expense targets for Catering and Concessions.
Analyze & review menu performance for all concession & catering operations, making adjustments & improvements as necessary to achieve revenue targets.
Responsible for stand inventory and per capita reports for each event and ongoing fiscal reporting.
Resolve issues with third-party catering contractor to ensure client needs are met.
Maintains cost and quality control standards.
Purchasing and overseeing distribution of all products to concessions outlets.
Responsible for daily concession food and beverage compliance and service concerns such as, Health Department regulations, Alcohol beverage service guidelines and standards, menu engineering/development and detailed costing for concessions operation.
Maintaining all Food & Beverage equipment to include cleanliness and annual maintenance.
Assist in overseeing Food and Beverage operations during events to ensure client satisfaction.
Hires and trains new concession employees; anticipates and schedules labor needs for event and non-event days.
Develops event work plans including scheduling and ordering and assigns appropriate duties to subordinates.
Controls spoilage, cost of sales.
Inspects and tastes prepared food to maintain quality standards and sanitation regulations.
Carries out supervisory responsibilities in accordance with ASM's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding; disciplining employees in conjunction with Human Resources; addressing complaints and resolving problems.
This position will work with supervision and will require the ability to interact with all levels of staff including management. Requires ability to work flexible hours, including nights, weekends, and holidays, in addition to normal business hours.
QUALIFICATIONS:
Certificate or degree from an accredited culinary school, college or technical school preferred.
Minimum 3 years' experience in management level position in Food & Beverage or equivalent combination of education and experience.
Previous experience in overall Food and Beverage operations, sales, inventory control, cost control and food preparation procedures.
Previous experience in food purchasing (Catering & Concession), including price negotiations.
Excellent knowledge of current culinary and concession trends, presentation, and food quality.
Previous experience in standardizing recipes, plating, and costing of menus.
Previous experience working with sub-contractor vendors.
Maintain PCI Compliance certification.
Alcohol awareness certificate and training capabilities.
Strong orientation to customer service and ability to work with clients and staff members.
Results oriented individual with the ability to meet required budgetary goals.
Excellent organizational, multi-tasking, planning, written and verbal communication skills.
Attention to detail and service oriented.
Prior supervisory experience required.
Computer skills including proficiency with Microsoft Office programs.
Ability to be creative with buffet presentations and maintain a quality product.
NOTE:
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
ASM is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
$38k-55k yearly est. Auto-Apply 60d+ ago
Kitchen Manager
Fat Pats Lake Charles
Shift manager job in Lake Charles, LA
Job Description
• Promote, work, and act in a manner consistent with the mission of Fat Pat`s Bar & Grill. • Oversee the daily operation of food service staff. o Assist the General Manager in all aspects of kitchen staff hiring retention and termination.
o Act with the Front of House Manager as liaison between the kitchen and service departments to ensure
excellent customer experiences.
o Create daily schedule for shift personnel to ensure optimal efficiency and react to sudden changes in
the need for staff.
o Motivate and direct team members through constructive communication.
o Assist where needed to ensure a well-run kitchen.
• Monitor quality of products and services produced in a clean environment.
o Ensure all staff are properly trained and follow recipe guidelines.
o Address and correct issues regarding the repairs and maintenance of kitchen equipment
o Enter Purchase Request on all items needed for food service.
• Manage inventory of ingredients and supplies
o Ordering, receiving, rotation and resolution of inventory issues.
o Accurate and frequent inventory counts and reporting.
o Operate within budget and communicate discrepancy details.
• Maintains the highest degree of sanitation, cleanliness, and food safety for work area.
• Immediately reports any unsafe condition or unsafe act, accidents and/or injuries to the General Manager
• Completes all open and close functions in a timely manner.
• Additional duties as assigned.
$37k-53k yearly est. 28d ago
Casino Beverage Manager
Landry's
Shift manager job in Lake Charles, LA
Overview Golden Nugget Lake Charles is a luxury casino-resort that opened in December 2014. The property contains nearly 1,100 well-appointed hotel rooms and suites with private balconies available. It sports an eighteen-hole championship golf course, a private beach and marina, and a luxurious pool complex with private cabanas, a waterslide and lazy river. Patrons enjoy a 2000-seat entertainment showroom, variety of meeting spaces, retail shopping from fine jewelry to resort wear, and a number of Landry's signature restaurants. The Golden Nugget also includes a world-class casino with more than 70 table games, a poker room, and 1600 of the newest slot machines. We offer an abundance of premier employment opportunities in hotel, restaurant, finance, marketing, entertainment, casino management and much more. If your skills and talents are a match for our needs, we can open the door to your next career opportunity! Fertitta Entertainment through its various subsidiaries and affiliate companies is a national, diversified gaming, restaurant, hospitality, entertainment and retail organization. We own and operate the Golden Nugget Hotels and Casinos located in Las Vegas and Laughlin, Nevada, Atlantic City, New Jersey and Biloxi, Mississippi. We are also one of the largest full-service restaurant operators in the United States with over 420 locations in over 35 states and 15 countries. We operate restaurants primarily under the names of Rainforest Cafe, Saltgrass Steakhouse, Landry's Seafood House, Chart House, The Oceanaire Seafood Room, Bubba Gump, Morton's - The Steakhouse, McCormick's & Schmick's and Claim Jumper and Mastros, plus our upscale signature group of restaurants which include Vic & Anthony's, Grotto and more. We are also engaged in the ownership and operation of select hospitality/entertainment businesses, which include hotels, such as the San Luis Resort, Spa and Convention Center in Galveston, Texas, aquarium complexes, the Kemah Boardwalk, a 40-acre amusement, entertainment and retail complex in Kemah, Texas and the Galveston Island Historic Pleasure Pier in Galveston, Texas. Responsibilities Essential Duties/Responsibilities: Under the direction of the VP of Food & Beverage and the Director of Food & Beverage, the Beverage Manager assists the Beverage team in the overall day to day operations that includes the casino floor, lounges, showroom and pools during the assigned shift. Ensures guest satisfaction. Assists in the training and supervision of the beverage servers, bar apprentices, bar porters and bartenders. Ensures that beverage service is efficient and to department standard. Maintains adequate inventory levels for the business volume. Exhibit conduct in accordance with all Gaming Commission Regulations, Federal and State laws and regulations, and Golden Nugget and departmental policies and procedures. Consistently deliver positive, courteous and professional guest service in all interactions with guests, visitors, vendors and fellow employees. Schedule beverage department employees. Monitor pouring techniques of bartenders and bar apprentices and addresses any variances. Monitor beverage servers for friendly and efficient drink cycles. Work with Security department to ensure escalated issues are handled professionally. Responsible for placing beverage orders efficiently. Perform daily labor and payroll edits in KRONOS. Execute month-end inventory by physically counting all beverage products. Assist in maintaining standards of health, safety and sanitation. Recruit, select, train, coach, counsel, recognize and retain direct reports who consistently. perform actions and behaviors that reinforce excellence in business operations and guest service. Stay abreast of current trends and practices within area of responsibility and communicate. pertinent information to management, peers, direct reports and employees as appropriate. Promote positive public/employee relations at all times. Maintain a clean, safe, hazard-free work environment within area of responsibility. Safeguard the confidential information of all employee, department and company records. Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate management of concerns and observations. Ensure prompt and discrete notification to senior management and/or the Ethics Hotline of any observation of illegal acts and/or internal ethics violations. Perform other duties as assigned. Qualifications Requirements: High school diploma or equivalent required. One (1) year previous Supervisory experience in a bar, lounge, or restaurant preferred. Working knowledge of mixology, wines and all phases of beverage administration required. Casino beverage experience strongly preferred. Pay Range USD $45,000.00 - USD $52,000.00 /Yr. Tipped Position This position does not earn tips
Requirements: High school diploma or equivalent required. One (1) year previous Supervisory experience in a bar, lounge, or restaurant preferred. Working knowledge of mixology, wines and all phases of beverage administration required. Casino beverage experience strongly preferred.
$45k-52k yearly 10d ago
Spring Market Assistant Manager
Brookshire Grocery Company 4.1
Shift manager job in Lake Arthur, LA
At Brookshire Grocery Company (BGC), we're not just about business-we're about building a community where you can thrive. Based in Tyler, Texas, BGC is home to five unique banners-Brookshire's Grocery Company, Super 1 Foods, Spring Market, Fresh by Brookshire's, and Reasor's-operating over 215 + stores across Texas, Louisiana, Arkansas, and Oklahoma.
We're all about creating a workplace where you can thrive. At BGC, you matter, your contributions are celebrated, and your future is unlimited. Whether you're launching your career or ready to level up, you'll find a supportive team, endless growth opportunities, and a chance to make an impact.
Here's what sets us apart:
Wellness that works for you: Comprehensive medical, vision, dental, and prescription coverage.
Flexibility and freedom: Paid time off to relax, recharge, and enjoy life.
Ownership that empowers: 401(k) plan to help you build a solid future that the Company contributes to.
Savings for your lifestyle: Exclusive employee discounts on the things you need most.
Investing in your dreams: Scholarships and educational support to fuel your growth.
Adventure awaits: Access to a 205-acre outdoor recreation area for unwinding, connecting, and having fun.
When you join BGC, you're not just starting a job-you're becoming part of something bigger. We're here to support your goals, inspire your journey, and celebrate your wins.
Job Summary:
Supports the Store Director in overseeing total store operations with a focus on departmental performance, partner development, customer satisfaction, compliance, and financial objectives. Ensures operational excellence across all areas of the store, including front end, inventory management, merchandising, loss prevention, and food safety. Provides leadership and coaching to partners to ensure a safe, clean, and customer-friendly shopping experience.
Essential Duties and Responsibilities:
Carries out management responsibilities including interviewing, hiring, training and developing partners; planning, assigning, and directing work; appraising performance, rewarding and disciplining partners; and scheduling, addressing complaints, and resolving problems.
Leads by example in delivering exceptional customer service; addresses customer complaints and ensures resolution.
Opens and closes the store as assigned, ensuring adherence to safety, security, and operational procedures.
Ensures proper execution of pricing accuracy, planogram compliance, and promotional displays.
Manages front end operations including staffing, training, cash handling, and compliance with tender procedures (e.g., WIC, EBT, AML, lottery, Western Union).
Monitors inventory levels using item management processes and ensures timely ordering, receiving, and stock rotation.
Reviews profit and loss reports, sales, shrink, and labor metrics; identifies trends and communicates concerns to the Store Director.
Maintains compliance with food safety, sanitation, and quality standards across all applicable departments.
Oversees execution of loss prevention strategies and shrink control initiatives throughout the store.
Conducts regular store walks and inspections to ensure cleanliness, safety, and operational readiness.
Ensures proper handling of deposits, change orders, register tills, and daily office audits; reports discrepancies.
Provides training, coaching, and accountability for all partners to ensure high performance and alignment with company standards.
Supports achievement of store financial goals including sales, EBITDA, gross margin, and operating expense targets.
Knowledge, Skills and Abilities:
Intermediate knowledge of retail grocery store operations.
Basic understanding of Company checkout policies and procedures.
Basic knowledge and compliance of state laws regarding the sale of alcohol, tobacco, and lottery, as applicable.
Basic knowledge of anti-money laundering and other government regulations relating to monetary transactions.
Basic knowledge of cash register.
Basic knowledge of on-site fuel station procedures, if applicable.
Basic mathematical skills.
Ability to lead and motivate others.
Ability to effectively communicate (in written and verbal form) with customers and partners.
Ability to remain professional and courteous with customers at all times.
Ability to organize, prioritize, and manage time.
Ability to prepare reports and business correspondence.
Must be detail oriented.
Ability to carry out short-term strategic objectives aligned with Company initiatives.
Ability to multi-task and work in a fast-paced environment.
Ability to evaluate partner performance and make corrections as needed, in a tactful manner.
Ability to maintain confidentiality regarding sensitive information.
Ability to learn new technology systems, methods and processes.
Ability to perform basic Microsoft Office functions.
Ability to safely work with sharp objects such as knives, box cutters, etc.
Ability to operate manual or electric pallet jack.
Ability to work variable shifts including nights, weekends, and holidays.
Must be attentive to potential hazards and remedy or place appropriate warning signs or devices around or near the hazard as soon as is reasonably possible.
Must report any potential hazards that cannot be immediately remedied to a supervisor.
Education, Experience and Qualifications:
Minimum 18 years of age required.
Partners must be 21 years of age or older to drive for Company business in accordance with the BGC Business Driver Policy.
Associates Degree in related field and two or more years of related experience; or an equivalent combination of experience and/or higher education required.
Must obtain Health Insurance Portability and Accountability Act (HIPAA) certification through Company LEARN/LMS program within 2 weeks of starting in role.
Must obtain Tobacco/Alcohol certification (TABC/LACT/AATC/ABLE) through Company LEARN/LMS program within 2 weeks of starting in role where applicable.
Must obtain Manager Food Safety certification through Company LEARN/LMS program within 2 weeks of starting in role.
Must obtain Anti-Money Laundering (AML) certification through Company LEARN/LMS program within 2 weeks of starting in role.
Physical Demands:
Continuously required to use close vision, distance vision, depth perception or the ability to focus.
Continuously required to stand or walk.
Continuously required to talk and hear.
Frequently required to use hands for reaching, touching or handling.
Frequently required to use fine finger movements (ex. sorting and typing).
Frequently required to bend, kneel or squat.
Frequently required to push, pull, maneuver or lift objects up to 40 lbs.
Occasionally required to push, pull, maneuver or lift objects up to 75 lbs.
Attendance at work is required.
Work Context and Environment:
Work is generally performed in a retail store.
Occasionally exposed to outside temperatures and weather.
Occasionally exposed to extreme cold conditions (non-weather).
Occasionally exposed to extreme heat conditions (non-weather).
Occasionally exposed to wet, slippery or damp conditions.
Occasionally exposed to cleaning agents.
Quiet to moderate noise level.
Ready to find your place? BGC is “A Career Where You Belong.”
Brookshire Grocery Company strives to provide a safe, drug and alcohol-free environment for its partners and customers. The Company is an Equal Opportunity Employer and makes employment decisions without regard to race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, age , disability, genetic information or military status and any other trait protected by law.
$30k-35k yearly est. Auto-Apply 42d ago
Lake Charles - Restaurant Manager - Chili's
Chilli's
Shift manager job in Lake Charles, LA
3205 Gerstner Memorial Dr Lake Charles, LA 70601 Min: $50,000 Annually | Max: $70,000 Annually < Back to search results Chili's Managers are wired for hospitality! We're in the people business. So, we know how to make someone feel special, and our most successful Managers are passionate about connecting with Team Members and Guests. Our win-together atmosphere rewards teamwork, and a willingness to go above and beyond is always recognized and celebrated.
For decades, Chili's has been known for our culture of fun. Simply put - we take our jobs seriously but not ourselves. Our Managers are hungry for top business results but also know how to have fun along the way. From leading the team through a high-energy shift to exceeding Guest expectations on every occasion to ensuring we meet our financial responsibilities, Managers are the critical link to making it all happen.
Responsibilities
* Ensure a great Guest experience
* Role model and hold Team Members accountable to operational and quality standards
* Identify root cause of issues while being self-reflective and holding yourself accountable first, showing vulnerability and transparency
* Foster open communication between Team Members and Management
* Influence Team Member behaviors by championing change and restaurant initiatives
* Lead with heart and mind
* Drive business results by utilizing Chili's systems to effectively control costs
* Follow operational systems, such as our Manager Timeline and performing quality Line Checks
* Hire, train, retain, and develop Team Members to take on larger roles
* Drive Guest engagement within the four walls of the restaurant while developing relationships within the community
* Understand and practice safe food handling procedures
* Communicate and embody Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable, Play Restaurant
About Us
Chili's was born in Dallas, Texas in 1975. Since then, we've boldly claimed our place in the casual dining industry as the place to go for Big Mouth burgers, house smoked ribs, full on fajitas, and hand shaken margaritas! With a legacy deeply rooted in service, hospitality, and giving back, we are committed to delivering the best experience to every Guest, every day.
About You
* Dependable team player
* Prefers to work in a fast-paced environment
* Great multitasking skills
$50k-70k yearly 3d ago
Housekeeping Shift Manager
Penn Entertainment 4.2
Shift manager job in Lake Charles, LA
WE'RE CHANGING ENTERTAINMENT. COME JOIN US.
We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits-such as day-one medical coverage, 401(k) matching, and annual performance bonus-may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.
Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.
WE LOVE OUR WORK.
Welcome and guide all New Team Members on their duties and Dayforce training.
Follow training guidelines with new team members and develop those who need to be re-train.
Assist inspectors with their daily duties and challenges on the floor.
Cover any inspector, dispatcher or manager position in case of staff shortage.
Spot check hotel rooms, hallways, closets, vending machine areas.
Assist with rush room by VCI them on peak days.
Assist with the VIP rooms inspections.
Maintains proper documentation of all duties accomplished during a working shift, as directed.
Reports all safety hazards or maintenance deficiencies for proper handling.
Abides by all security measures.
Updates and maintains correct hotel room status in computer system and on board.
Maintains permanent records of the following: room occupancy, status and statistics, phone logs, maintenance logs, attendance logs, lost and found logs and work orders.
Informs and directs priorities to Housekeeping Floor Inspectors, Front Office Personnel, Preventative Maintenance, Engineering and Locksmith.
Receptionist and telephone procedures.
Keeps Housekeeping Supervisor advised of all current information.
Greets all guests throughout shift with the proper salutation and pleasant expression.
Assists guests with issues that are within authority to provide, ensuring guests' satisfaction while operating within established guidelines and policies.
Performs all duties in a quiet and orderly manner.
Assists the house person with department projects, as needed.
Maintains strict confidentiality in all company matters.
Assist the inspectors by inspecting guest rooms for cleanliness and quality, ensuring property standards are met or exceeded.
Reports rooms ready for occupancy when needed.
Conducts daily shift pre-shifts, uniform inspection, and directs actions of all floor personnel.
Reports room or hall deficiencies, problems related to structure, equipment, and plumbing to Engineering; prepares maintenance and work orders; follows up on completion with Engineering.
Ensures training for safe and proper usage of cleaning solutions and equipment.
Updates and maintains correct hotel room status in computer system and on boards.
Prints and maintains permanent records of the following: room occupancy, status and statistics phone logs, maintenance logs, attendance logs, lost and found logs, item request logs, GRA assignments, RQ assignments, house-person assignments, Corporate/ViP guests, group arrivals, and work orders.
Communicates with other departments as needed in order to accomplish tasks.
Assists management with action plans, coaching sessions, or additional training as needed.
Assists with cleaning rooms, delivering room calls, and dispatch when needed.
Maintains strict confidentiality in all company matters.
Must speak Spanish.
High School Diploma or equivalent preferred, but not required
Six (6) months of previous cleaning experience preferred. -Willingness to learn and follow direction.
Ability to clean as directed at an acceptable performance rate.
Ability to maintain a high level of confidentiality and professionalism.
Must be able to operate equipment, including but not limited to vacuum cleaners, cleaning supplies, mop, and broom.
Ability to minimally communicate and understand, in English, matters of mutual concern, such as directions, hazards, or questions; if unable to speak or understand English, prior experience as a guest room attendant required.
BRING US YOUR BEST.
Must speak Spanish.
High School Diploma or equivalent preferred, but not required
Six (6) months of previous cleaning experience preferred. -Willingness to learn and follow direction.
Ability to clean as directed at an acceptable performance rate.
Ability to maintain a high level of confidentiality and professionalism.
Must be able to operate equipment, including but not limited to vacuum cleaners, cleaning supplies, mop, and broom.
Ability to minimally communicate and understand, in English, matters of mutual concern, such as directions, hazards, or questions; if unable to speak or understand English, prior experience as a guest room attendant required.
STAY IN THE GAME. FOLLOW US.
We've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via the Score Bet Sportsbook and Casino .
Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability - for our community, our team members, our vendors, and our planet.
We're changing entertainment. Follow us.
Equal Opportunity Employer
$27k-33k yearly est. Auto-Apply 13d ago
Assistant Restaurant Manager
Popeyes
Shift manager job in Lake Charles, LA
Popeyes - Immediate Assistant Restaurant Manager Needed
Are you passionate about delivering a delicious fast-food dining experience? Do you thrive in a dynamic team environment?
Popeyes is looking for a highly skilled and motivated Assistant Restaurant Manager to join our team. As part of our family, you'll enjoy a free meal per shift, career advancement opportunities, flexible schedules, 401K plan, and health, dental, and vision insurance. Join us and be part of a loving and enthusiastic team that values your growth and success.
Key Responsibilities:
Oversee guest services and resolve issues
Training and coaching team members
Running daily shifts and crew schedules
Adhere to safety and sanitation regulations
Supervise product quality
Qualifications:
Minimum 2 years of managerial experience
Comfortable in a fast-paced environment
Positive and professional interaction with guests and coworkers
Willingness to learn all areas of restaurant operations
Benefits:
Paid time off
Bonus Plan
401K Plan
Employee discount
Health, life, vision, and dental insurance
Location: #2223 - Prien Lake
Apply now and be a part of our fun and energetic team at Popeyes!
Supplemental pay
Bonus pay
Benefits
Paid time off
Health insurance
Dental insurance
Vision insurance
Life insurance
401(k)
Employee discount
$37k-54k yearly est. 60d+ ago
General Manager
Briggs Management 4.4
Shift manager job in Lake Charles, LA
The Multi-Store Supervisor will oversee and direct the daily activities, schedules, inventory, and cash management. Lead and develop people and coach them to execute outstanding product quality and customer service, build sales, and control costs for each store. The Multi- Store Supervisor must follow standard operating policies and procedures.
KEY RESPONSIBILITIES:
Control cost of goods, variances and inventories within the stores/ bars
Responsible for inventory control - Daily counting of daiquiri. Monthly and weekly counting of items, checking in items received, and stocking items
Ensure appropriate inventory and ordering systems are in place
Staff and schedule appropriately to control labor costs
Ensure proper cash handling and deposit procedures are followed
Placing cash orders for additional change
Measure, diagnose and correct cash management issues
Ensure product quality, store cleanliness, maintenance and security standards are met
Verify and secure price or menu changes are correctly reflected in POS
Train, coach, and develop crew members
Delegate tasks to team and provide follow-up
Hold team accountable for their performance; provide coaching and counseling as needed
Provide effective, open, and consistent communication on goals during team meetings while recognizing positive contributions
Educate team on and enforce all appropriate personnel policies, labor laws, and security and safety procedures
Contribute to the hiring of crew members
Ensure team provides fast, friendly, and accurate service
Contribute to crew members' performance reviews
Effectively handle customer issues;
Measure customer satisfaction and execute plan to improve both satisfaction and loyalty
QUALIFICATIONS/SKILLS:
Able to work flexible hours necessary to manage and operate the store effectively, including weekends and closing shifts as needed
Excellent communication skills to connect effectively with customers and co-workers
Possess the ethics and positive attitude that support our values and culture
Ability to manage a fast-paced, high-volume, clean, customer-focused store
Ability to use a PC
Ability to understand financial reports
Strong time-management skills; ability to multi-task, prioritize, and organize
Excellent leadership and organizational skills with attention to detail
Proven track record of exceptional customer service
EDUCATION AND/OR EXPERIENCE:
Must be at least 18 years of age
Minimum 1 year of customer service experience
Minimum 2 years of store supervisor experience
CERTIFICATIONS:
ServSafe Certification
TAM Certification
Sherriff Card
Food Safety
Other certifications may be required where applicable
ESSENTIAL PHYSICAL FUNCTIONS
Will frequently reach, feel, bend, stoop, carry, finely manipulate and key in data
Must be able to work in both warm and cool environments, indoors and outdoors.
Must be able to tolerate higher levels of noise from music and customer traffic.
Work environment: exposure to food, liquor, mixing devices, drink machines, water, sanitizers, cleaning products, knives, other sharp objects, and slippery floors
Must be able to lift and carry up to 25 lbs.
$56k-98k yearly est. Auto-Apply 42d ago
Shift Leader
Flynn Pizza Hut
Shift manager job in Westlake, LA
Flynn Hut joined the Pizza Hut system in 2021. In 2023, we expanded internationally acquiring Pizza Hut's master franchisee in Australia with 260+ units. Today we are the largest Pizza Hut franchisee in the world with 1200+ locations and are operating in 2 Countries. We continue to grow by building new stores and acquiring other franchise operators.
We are one of seven premier brands of Flynn Group, which was founded in 1999 by Greg Flynn. It has grown since then to the largest franchise operator in the world. Flynn owns and operates a diversified portfolio of restaurants in iconic, world-class brands across diverse segments, including Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's and Planet Fitness. Our primary mission is to be the premier operator within each of these brands. We will achieve this by focusing on our core values; Care Genuinely for People, Play like a Champion and Win as One.
**Pizza Hut Shift Leader - Do you want to shift your career into a higher gear? Your Opportunity, Your Future, Your Career, Great Pay and Benefits!**
Working at Pizza Hut is about being part of something bigger, having fun, making new friends, while earning extra cash with a flexible schedule. If you are ready to take the next step in your career, our Shift Leader position is the right one for you. The Shift Leader training program will develop your management skills and offer future career success. All you need is the willingness to be great.
Sound good? We have
Additional Information: Keep in mind, this is just basic information. You will find out more after you apply! So, if you want a flexible job with an innovative company, then Pizza Hut is the place for you!
Flynn Group is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations/adjustments for individuals with disabilities. If you require any accommodation or adjustments throughout the application process, please let us know. We look forward to reviewing your application and potentially welcoming you to our premier team!
$23k-32k yearly est. 60d+ ago
Full-Time Restaurant Assistant Manager
Cinemark 4.3
Shift manager job in Lake Charles, LA
Apply in ~60 Seconds
Join Our Team:
A career at Cinemark means you'll have epic opportunities to immerse yourself in our industry. But that's just the beginning - a front row seat means incredible growth as you bring new ideas to life to create an unforgettable experience for movie lovers worldwide.
Role Summary:
A Restaurant Assistant Manager is responsible for providing hands-on support and guidance for the restaurant operations. They will manage Team Members and the process for delivering quality service to all Guests within the restaurant. A Restaurant Assistant Manager will adhere to Cinemark's brand standards for timeliness, accuracy, guest service, and experience!
Responsibilities:
The essential duties and responsibilities of a Restaurant Assistant Manager include, but are not limited to, the following:
Trains and coaches Team Members to serve food and drinks to guests in a courteous and timely manner
Interacts verbally with Guests creating a friendly and upbeat atmosphere
Completes assigned administrative functions
Ensures cash handling procedures are completed according to company and brand policy
Manages service of alcohol according to all state and federal laws and regulations
Conducts regular inventory and ordering as necessary
Accepts and audits deliveries
Adheres to budgets, increasing profits through cost managements and sales growth
Handles complex and challenging customer service scenarios
Ensures that Team Members follow the dress code
Learns and follows the policies and procedures as established in Cinemark's Guidelines. Enforces these with all staff fairly and consistently
Reports all Employee relations issues to the General Manager and/ (In the absence of the General Manager, management should report Employee relations issues to *******************
All management members must follow the Employee Relations Reporting Protocol
All management members are held at a high work ethic standard and code of conduct
Consistently identifies and sanitizes Employee and Guest high-contact areas
Properly utilizes Personal Protective Equipment while completing position-specific tasks
Adapts to the frequency and scope of required cleaning tasks
Properly addresses any safety or security issues (trip hazards, lighting, suspicious persons, etc.)
Performs other work-related duties as assigned
Requirements:
Must be at least 18 years of age
High School or G.E.D. graduate preferred
Minimum of 1-2 years of restaurant supervisory experience preferred
Completion of three basic courses (Management Foundations, Annual Certifications, and MAP Core) within Cinemark's Management Accreditation Program
Completes basic food handling training and obtains any local or state mandated certification, health card, or food handlers permit where required
Management members who work with alcohol are required to complete a Safe Alcohol Service training program
Availability to work flexible hours which include evenings, weekends, and holidays
Requires regular and consistent attendance
Has an energetic and friendly attitude during each shift
Provides excellent Guest service
Accurate cash handling and basic math skills
Interpersonal skills include the ability to communicate (verbal and written) with all ages, genders, and personalities. Must be able to effectively and regularly converse in and comprehend English
Ability to work in a team environment and independently
Ability to take and follow direction
Responds with a sense of urgency
Excellent time management, organizational skills, and attention to detail
Ability to recruit, train, and lead others
Must be able to resolve conflict
Bilingual English/Spanish preferred
Physical and Environmental Requirements:
Frequent bending, kneeling, and lifting up to 50 lbs.
Frequent standing, walking and reaching around the theater.
Noise level may be moderate to high at times.
Be able to work in a standing position for extended periods of time.
Benefits Available:
At Cinemark, we believe every team member should feel like a hero. Each career comes with a variety of blockbuster benefits for both hourly and salaried team members.
Employee Discount
401(k) Matching*
Growth Opportunities
Education Assistance*
Health Benefits*
Parental Leave*
Paid Time Off*
Daily Pay*
Free Movies*
*
Benefits may vary by career category, so be sure to check the specific details on our career site.
DISCLAIMER: This is intended only as a general guideline of your duties and responsibilities at Cinemark and is not a legally binding contract. Cinemark reserves the right to amend, change or terminate the , as it deems appropriate. Any change amendments, or modifications may be implemented even though they have not been communicated, reprinted or substituted in this job description.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
All Cinemark theatres are designated smoke-free workplaces. This includes vapor, electronic, conventional, cigars, etc.
Cinemark is an Equal Opportunity Employer
$38k-52k yearly est. Auto-Apply 18d ago
Assistant General Manager
Urban Air Adventure Parks 2.8
Shift manager job in Lake Charles, LA
The Assistant General Manager motivates, instills accountability and achieves results to drive success in the position while maintaining our Culture of Activating Awesome! This role provides overall leadership, supervision, and direction on strategic initiatives and operating standards to positively impact business results.
RESPONSIBILITIES
Cultivate a team environment that provides exceptional customer service while directing the team and ensuring all staff members perform at a consistently high level
Assist in hiring, retention of staff, coaching, discipline; ensure execution of staff training programs
Develop weekly schedules and ensure staffing levels and lead coverage is appropriate to meet the needs of the business and maximize the customer experience
Lead and influence staff through effective motivation, leveraging individual strengths to ensure customer satisfaction and maximum productivity
Select, develop staff and trainers for more responsibility or internal promotability into a leadership program
Ensure execution of all employee recognition and incentive programs as directed
Assist with inventory and controlling expenses
Responsible for all aspects of the operation including entertainment, food, beverage, attractions and property inspections
Maintain a safe, clean and secure environment for all guests and staff
Continuously improves operational execution through attention to detail and adherence to Urban Air operating standards and philosophies
Other duties as assigned
QUALIFICATIONS
Experience in hospitality is a MUST (Theme Parks, Family Entertainment Centers, Hotels, Resorts, Casinos, or Restaurants)
3+ years' supervisory or management experience required
Ability to pass a thorough background check
CPR/First Aid Certification is preferred
Brand Ambassador and Culture Champion!
Demonstrated ability of developing team members in areas of responsibility
Must be professional, energetic, self-motivated, able to motivate others, and have a positive attitude!
Computer skills essential - Microsoft Office (Excel, Word, PowerPoint)
Professional grooming and conduct must be constantly displayed to set an example for staff
Ability to enthusiastically interact with others
Adaptability, flexibility, general enthusiasm for the business
Strong communication skills; ability to write and verbally communicate in a clear and concise manner
Willing to learn and adapt to changes or challenges
Ability to establish working relationships with all employees, management, and vendors
Exercise good judgment in decision-making
Appreciation of diversity (thought, ethnic, gender, etc.)
We work when others play! Must be able and willing to work weekends, evenings and holidays ADDITIONAL REQUIREMENTS The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the team member will regularly be required to:
Work days, nights, and/or weekends as required
Work in noisy, fast-paced environment with distracting conditions
Move about facility and stand for long periods of time
Read and write handwritten notes
Lift and carry up to 30 pounds
Must have regular and predictable attendance
If this is you, apply now! Salary Range: $60,000 - $70,000
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills.
ABOUT URBAN AIR ADVENTURE PARKS Urban Air is the preeminent indoor adventure park and the market leader in location-based entertainment. The Dallas-based entertainment company pioneered the indoor adventure park concept and is the largest adventure park operator in the world. Urban Air's purpose is to help kids have fun and aim higher, achieving those things that they never thought they could do.
Urban Air Lake Charles is an equal opportunity employer.
$60k-70k yearly 60d+ ago
General Manager(08831) - 10335 Highway 12
Domino's Franchise
Shift manager job in Orange, TX
Job Description
ABOUT THE JOB You want to be the boss. Well maybe it's time you moved up. Well now's your chance Domino's Pizza is Hiring General Managers. Of course you'll need some skills, judgment, math, and the ability to multitask. You'll be working for a company that's fun and flexible. Apply now. JOB REQUIREMENTS AND DUTIES. As a Manager you are accountable for directing a team to properly execute the entire task that goes into successfully serving our customers. To meet and exceed the goals of the business. Manage all costs. Provide excellent customer service. Provide a safe and secure workplace. Maintain effective communication skills. Enforce policies and procedures at all times. Recruiting and hiring of exceptional team members. Grow company through sales building efforts. ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's Franchise owners. From assistant manager to General manager, general manager to franchisee or district manager, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza our people come first! If you feel this is for you. Apply Now.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$43k-80k yearly est. 6d ago
General Manager
Community Choice Financial Family of Brands 4.4
Shift manager job in Orange, TX
Job Description
As a General Manager, you will lead the success of your store and team by setting the bar high for performance and providing the white glove experience our customers expect. You will coach, develop, and lead your team to reach Company objectives and serve as the trusted
face of the store,
helping to build brand recognition and drive business. Along the way, we'll provide you with a training and development program to help you move your career forward.
Responsibilities
Oversee, coach, and develop all store Team Members in order to build new business and maintain store profitability. This includes training Team Members on systems, policies, compliance, account management, recovery, and daily performance reports.
Manage overall store performance by meeting or exceeding Company performance standards, including Key Performance Indicators (KPIs). Track, analyze, and train Team Members on various performance reports.
Lead your team to reach or exceed sales goals by extending loan or pawn products to consumers, identifying local marketing strategies, leveraging business-to-business partnership opportunities, obtaining referrals, and hosting and participating in community events.
Supervise and maintain office security including cash management and loss prevention by verifying and documenting cash overages/shortages, vault, inventory, deposits, and expenses. Conduct proper opening and closing procedures.
Ensure a work environment that upholds compliance with Company policies and procedures, as well as local, state, and federal laws and regulations.
Maintain a visually pleasing and professional atmosphere that aligns with the values and mission of the Company. This includes overseeing store planograms and ensuring seasonal and/or promotional marketing materials are displayed properly.
Utilize personal vehicle to complete bank deposits and other Company business throughout the workday.
Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards.
Utilize strong interpersonal skills to communicate and interact with customers and Team Members at all levels.
Ability to maintain a full-time work schedule with regular in-person attendance, including some weekend hours, is required for this position. A full-time work schedule for this position includes, at a minimum, 40-hours per week*.
*Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand entity and at the sole discretion of the Company. Speak with your recruiter for the most up-to-date hourly requirements.
Qualifications
High School Diploma or equivalent required
At least two years of experience and proven success in a supervisory or leadership role in retail, financial, customer service, or related industries
Operations experience in a leadership capacity
Excellent verbal and written communication skills
Valid and current driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated)
Ability to work phone, Point of Sale, Microsoft Office, and other systems
Must be at least 18 years of age (19 in Alabama)
Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law.
Ability to meet the physical demands of this position, which frequently include: the ability to remain in a stationary position, the ability to move and transport up to 25 pounds, the ability to move about inside and outside of the store, and the operation of mechanical controls, such as a keyboard.
Preferred Qualifications and Skills
Associate degree or higher
Experience in retail, sales, or financial industry
Bilingual English/Spanish is a plus and may be required for certain locations
$45k-82k yearly est. 15d ago
Shift Manager
Papa John's 4.2
Shift manager job in Lake Charles, LA
Benefits: * Part & Full Time Hours Available * Monthly Bonus Potential (over & above your hourly pay) * Rapid Growth / Carrier Advancement Opportunities * Industry Leading Pay * Super Fun Environment Your Qualities: * Honest, energetic and fun * Positive and love to smile
* Take real pride in your work
* Dependable and punctual
* High standards for yourself and your coworkers
* Love to learn new things
* Like to develop and lead others
* Appreciate a challenge
Job Responsibilities Include:
* Making pizzas and other menu items
* Learning new skills to achieve promotability
* Prepping the restaurant for business
* Working with customers
* Ensuring adherence to Papa John's quality and service standards
* Teaching and leading your fellow team members
* Solo shiftmanagement
* Assisting the General Manager in achieving team goals
* Training! New to the biz, no problem!
* Meet new friends! We employ a diverse group of people and there's plenty of interaction time.
* Fun place! We are never boring, always moving and shaking in our stores.
* Interactive! You will use your hands, brains, and feet. We keep you moving by helping our customers and creating great products! Cashier and Customer Service important skills.
* Food! How about 50% off for you and your family all the time!
* MONEY! Paid hourly: up to $14 per hour! Bring your experience and earn more or advance through training to to quickly get where you wanna be!
* Future! While we would love to have you join our team just as you going thru school or after you complete, also looking to transition fields we have flexible schedules that fit almost everyone's needs!
Looking forward to helping you adjust to YOUR new job. We want to meet you!
Company Introduction
We have 10 stores in Texas, 3 in the Beaumont Area, 6 in East Texas Area and Texarkana.
We have 21 stores in Louisiana, 12 in the Baton Rouge area, 2 in Lake Charles area, Leesville/Fort Polk, 4 in Shreveport area and Ruston and Monroe, LA.
$14 hourly 20d ago
Shift Leader
Dough Boys HR, LLC
Shift manager job in Sulphur, LA
Mr. Gatti's Pizza is looking for reliable, positive people who love to work while leading others to make the 'Best Pizza in Town.' Not just a manager but a leader. We need team members who are ready to lead at the front line of our business. We are looking for doers and showers; the kind of people who never stop learning, and never stop teaching. Are you the kind of person who still believes that the guest is king? That guest service shouldn't be dead? That great food can still be had, without breaking the bank? Then why not put your talents to work for Gatti's Pizza.
Our Shift Leaders operate our restaurants on a shift by shift basis. They learn management skills from their GM's and apply them to the team. This is an upwardly mobile position. Great shift leaders become great Assistant Managers and General Managers. We believe in promoting from within.
Your primarily role could be to excel at customer service, game room operations, or/and food production. We are looking for team members to be a leader by example, and be willing to learn and never stop learning. The ability to multitask and supervise multiple team members is part of the job, but this is not a sit and manage job. This is a job to lead and set direction for all team members at the store level during any given shift, emphasizing the importance of core values and driving the culture of our brand; energetic, driven, motivational role model for others.
Immediate openings available:
* Part and Full Time Available
* Must be available nights and weekends
* Must have management experience
Leadership and staff who care about quality makes Gatti's Pizza the 'Best Pizza in Town.'
Job Type: Full-time
Experience And Skills Required
* High School or GED. College degree a plus.
* Prefer a minimum two (2) years management experience in the food service industry, hospitality industry, or retail industry. Must be at least 18 years old.
* Demonstrates strong leadership and guest service skills.
* Demonstrates sound reasoning and follow-through in decision-making processes.
* Demonstrates excellent organizational, financial and problem solving skills.
* Ability to work in a dynamic, fast-paced environment.
Required Technical Skills
* Basic knowledge of PC functions in order to prepare and various computerized store reports.
* Exposure to handling OSHA, EEOC, FLMA, FLSA, and Health Department matters is a plus.
* Ability to communicate well, both orally and in writing.
* Ability to coach and direct employees.
* Basic Understanding of 'back of house' and 'front of house' operations.
$23k-32k yearly est. 60d+ ago
General Manager I - 3278
Team Car Care West
Shift manager job in Lake Charles, LA
Job Title:
General Manager I - 3278
Compensation:
$44,000.00 - $52,000.00
Worker Type:
Employee
Time Type:
Full time
Job Description:
Enjoy fantastic working hours - from Monday to Friday, 8:00 a.m. to 6:00 p.m., Saturday from 8:00 a.m. to 6:00 p.m., and, unlike other shops, we are closed on Sundays. We offer the flexibility of both full-time and part-time schedules as well.
Embark on a rewarding career journey with us today as a General Manager!
FULL-SERVICE REWARDS:
401K plan w/ company match
Biweekly Bonus Incentives
Career advancement opportunities
Closed Sundays (if applicable)
DailyPay
Do not need to pay for tools
Employee Discount
Employee Referral Bonuses
Fleet Referral Bonuses
Medical/dental/vision insurance benefits 30 days after 1st day of work
No early mornings/late nights
No late nights or early mornings
PerkSpot Platform provides access to special employee discounts on a variety of products including travel, electronics, concerts, etc.
PTO after 180 days
Spot bonuses through our internal rewards program
Uniforms paid for and laundered
GEAR UP FOR YOUR ROLE:
Join our team as a General Manager and lead the way in training and supervising our enthusiastic store teammates! In this dynamic role, you'll dive into a variety of tasks to ensure our store operates smoothly and efficiently. From overseeing computer-based and on-the-job training to upholding essential policies like attendance, safety, and uniform standards, you'll be at the forefront of our team's success. Plus, you'll have the opportunity to attend or even conduct engaging store safety and policy meetings. As a key player in our team, you'll enjoy a rewarding and impactful role that offers continuous growth and development opportunities.
HOW YOU WILL DRIVE SUCCESS:
Provide prompt and courteous guest service, answer questions, and investigate and resolve guest problems and complaints
Maintain inventory control with thorough knowledge of the cost of goods, turn-ratio, ordering and receiving products, etc.
Responsible for budgeting, sales forecasts, P/L performance, etc. as well as understanding factors which affect sales and profit such as guest counts, marketing, weather, etc.
Maintain or direct the maintenance of the building, equipment, and grounds, including but not limited to the air compressor, HVAC, flooring, bay nets, oil/water separator, interior and exterior lighting, dumpster area, sump pump, waste oil system, tire rotation lifts, overhead doors, etc.
Troubleshoot and coordinate the on-going maintenance of the POS system
Provide supervision and training to teammates including scheduling, coaching, performance management, and performance appraisals
Hold teammates accountable and utilize appropriate teammate performance management techniques when necessary
Arrange for employment advertising, interview, and select teammates
Monitor staffing levels and adjust accordingly to maintain labor control
Conduct Teammate Orientation meetings if needed at your location
Provide safety, security, and environmental leadership for all store personnel with thorough knowledge of lockout / tag out procedures, MSDS, waste policy compliance, Spill Prevention Control & Countermeasures (SPCC) plan, the company safety manual, and OSHA & EPA resources and compliance. Be prepared to provide swift and accurate directions to teammates or guests who may become injured on the job and report all incidents no more than 24 hours after the occurrence
Open and close the store as necessary
Complete daily, weekly, and monthly paperwork and ship or store paperwork as necessary
Maintain and enforce proper cash controls
Partner with the Loss Prevention Department to ensure LP policy compliance; promote honesty and integrity in all business transactions; report incidents of theft of inventory, assets, and/or cash shortage over $10; and report all burglaries or robberies immediately to the LP Department after emergency services and your District or Market Manager are contacted
Assist at other locations as directed
UNDER THE HOOD - WHAT YOU'LL NEED:
Establish clear expectations to the team, delegate effectively, promote our Respect in the Workplace policy
Maintain an Open-Door policy, be approachable and communicate regularly with all team members
Follow up on all issues in a timely manner
Conduct staff meetings
Hold subordinates accountable, confront unacceptable performance and discipline appropriately
Meet company goals, providing clear vision / direction / strategy to subordinates and to set an example for attitude, professionalism, and work ethic at the location
Strong work ethic; independently motivated to produce results with limited influence from others
Hard worker, someone who works diligently to get tasks done and demonstrates personal characteristics, such as responsibility, dependability, conscientiousness, communication, and teamwork
Ability to review, analyze, and interpret information, identify problems, and make decisions
Ability to read, understand, and follow procedures and guidelines
Depending on location, our stores may be open 7 days a week, which may include weekends and some holidays
Commitment to following established safety policies and procedures
Equal Employment Opportunity
We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At TCC, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best.
$44k-52k yearly Auto-Apply 8d ago
Shift Manager
Wendy's 4.3
Shift manager job in Lake Charles, LA
Why Wendy's Families come in all shapes and sizes, that includes the Wendy's family - the people you will work. As a ShiftManager, your role will be to guide and lead them. We are seeking career-minded, motivated individuals with excellent interpersonal skills, with the ability to build a team that works well together to increase profits, provide superior service and have a passion for being the best in the business.
As leaders and role models, our managers set the tone for the fun, family environment in our restaurants. Our managers enjoy a stable environment and flexible schedules that give them the quality of life they deserve. This position offers great incentives, benefits, and opportunities for advancement.
Many of our next level leaders are promoted from the ShiftManager ranks. If you are ready to build a career with us, we will encourage you to develop the right skills, provide the support you need, and give you the opportunity to step into new roles as they become available. There are more opportunities to advance than you can imagine.
What you can expect
* Career Growth - Wanna move up? We have opportunities to grow within and beyond our restaurants
* Competitive pay with Bonuses
* Flexible Hours and Schedule
* Perks - Employee Discount Program and discounts on Meals.
* Benefits: Personal Time Off, Medical, Dental and Vison Plan options; STD, LTD, and Life Insurance options; and 401(k) with employer match.
What we expect from you
* You enjoy problem solving and decision making.
* Create a "Customer First" attitude with your team.
* You want to be a leader and you're committed to teaching and growing your team.
* A commitment to promoting proper procedures and a culture of food safety.
* Flexible work availability.
You must be willing and able to:
* •Support the management team achieve our employee, customer, sales, and operational goals.
* Stand and move for most - if not all - of your shift.
* Use restaurant equipment such as a headset, register or grill.
* Follow brand standards and guidelines to prepare great food, serve our customers and maintain a clean restaurant that you're proud to work in.
* Must have or be willing to obtain SERV Safe certification by end of training.
* Secure reliable transportation to travel to your home store and other locations (restaurants, area office, etc.) occasionally for training and other tasks
* High School Diploma or GED
* Must be at least 18 years of age
This job opportunity is with one of our many franchisees. Independently owned and operated, Wendy's franchise organizations determine their own compensation, benefits and career programs which may vary from company-owned locations.
$23k-28k yearly est. 60d+ ago
Shift Lead
Insomnia Cookies 4.1
Shift manager job in Lake Charles, LA
Become a Shift Leader at our brand new Lake Charles, LA bakery located at 300 E McNeese St, Suit A Lake Charles, LA 70605. As Shift Leader you are the captain of our bakery day or night! You understand what it takes to “Own the Night” (and beyond), by predicting the flow of business during a successful shift. Your hands-on leadership style should not only include building orders, suggestive selling, baking, and interacting with customers - it will also mean taking pride in knowing that your prowess as a leading Insomniac attributes to a productive and fun night for your store!
Check out some of our content vids to learn more!Who We Are!Insomnia Cookies TimelineCore Values SOME OUR SWEET SHIFT LEADER PERKS:• Flexible part-time work schedules•
Pay-on-Demand
(no longer do you have to wait until the end of the week. Get paid daily for your total shift earnings from the day before!)• Paid vacation and sick time off• Interactive training & mentorship• Pet insurance for your furry loved ones• Job stability with a rapidly growing and reputable company• Achievable growth/promotion opportunities• You get to work in a fun, exciting team environment• Employee discount and FREE cookies with every shift! WHAT WILL I DO AS A SHIFT LEADER?• Provide incredible customer service and quality products to all of our guests throughout their experience within our bakeries• Support store leadership by maintaining operations during your shift, communicating pertinent information, monitoring production efficiency, holding the team accountable to company standards and procedures, and assisting in the training and coaching of team members• Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning while leading the cookie crew team• Support and work alongside the Cookie Crew• Provide a safe, clean, working environment for our guests and staff and adhere to safe food handling practices• Manage cash handling and deposits DESIRED SKILLS/EXPERIENCE:• At least 1 year of working experience in a customer service focused role• Point of Sale systems experience• Outstanding communication, time management, and people skills• Outgoing/friendly/patient demeanor• Detail focused and results-oriented• Ability to lead-by-example and motivate others• Ability to lift up to 40 lbs.• Legally eligible to work in the United States• Must be 18 years or older to be employed
How much does a shift manager earn in Lake Charles, LA?
The average shift manager in Lake Charles, LA earns between $18,000 and $38,000 annually. This compares to the national average shift manager range of $23,000 to $43,000.
Average shift manager salary in Lake Charles, LA
$26,000
What are the biggest employers of Shift Managers in Lake Charles, LA?
The biggest employers of Shift Managers in Lake Charles, LA are: